TSGL: Information from Internet Explorer 7 Beta team, Optimizing IE 6 & IE 7

[Beezersmom at aol.com]

Finally, I can now use IE 7 without freezing after speaking to  Crystal from 
the Internet Explorer Beta team today.
Since I was freezing and had crashed twice, immediately  receiving Microsoft 
Online Crash Analysis' for both, using either IE 6 or IE 7,  I was told to 
uninstall IE 7 to be able to Optimize IE 6 first, reinstall IE 7  and Optimize it.
She said that they were receiving a lot of problems with people  crashing, 
freezing, having problems with Outlook Express along with a multitude  of other 
glitches.
I asked her if she would include in her email to me the steps  to optimize 
either IE 6 or IE 7 so I could pass the information to  TSGL.
She said that following the steps that she send should fix  almost any 
problems you are having with either one.  If this doesn't work  for your particular 
problem, Dell gave me a toll free number with no charge for  the support, 
1-866-234-6020
Olivia, if you follow the instruction that I've copied from  Crystal's email 
to this email, it should solve your problems,  too.
Hope the following information helps  everyone.
Toni
 
"The greatest thing you'll ever learn is  
just to love and be loved in return."
Here is a summary  of the key points of the case for your records:

Action: Internet Explorer  keeps freezing.
Result: No longer freezing
Cause: Security settings needed  to be reset.
Resolution: Customer now has Internet Explorer 7 installed and  functioning 
properly.

If you need to Optimize Internet Explorer 7 Crystal  Says:
1) Go to the Control Panel and select Internet Options
2) Under  Browsing History click on delete. A new window comes up delete the 
top 3 items  which are temporary folders, History and Cookies. Do these 1 by 1 
or the  computer will freeze.
3) Go to the Security Tab and click on Reset all zones  to default level
4) Go to the Advanced Tab and click on Restore Advanced  Settings.
5) Go through the check boxes above the last button you clicked on  and 
remove the check beside “enable 3rd party browser extensions”. Click on  Apply and 
okay.
6) Close down the control panel and try to open Internet  Explorer 7. It 
should open and you should be connected.

If you need to  Optimize Internet Explorer 6 Crystal Says:
1) Go to Control Panel, select  Internet Options
2) Click on  Delete Cookies, confirm when  prompted.
3) Click on Delete Files, put a check in delete all offline content  and okay
4)Go to the Security Tab and click on Default Level {Click on  internet, 
Local Intranet, Trusted Sites, and Restricted Sites and make sure all  of them are 
default level}
5)Go to Advanced Tab click on Restore  Defaults
6)Look in the check boxes above that button and remove the check  beside “
Enable 3rd party browser extensions”
7) Click on Apply and Okay and  your internet is now optimized.

Thank you for contacting the Internet  Explorer 7 Beta team.