TSGL: Information from Internet Explorer 7 Beta team, Optimizing IE 6 & IE 7

[Olivia Francis]

Hello
Toni
How fantastic of you to share the info from MS with the group, thank you.  I
was having the same problem with IE6 & 7 that you did.  I followed the
instructions that Crystal had put in her email to you and IE7 is working
like a
charm.
I am one happy wee nymph, I am in
deed.                                              Most sincerely, Olivia

On 12/4/06, Beezersmom at aol.com <Beezersmom at aol.com> wrote:
>
> Finally, I can now use IE 7 without freezing after speaking to  Crystal
> from
> the Internet Explorer Beta team today.
> Since I was freezing and had crashed twice, immediately  receiving
> Microsoft
> Online Crash Analysis' for both, using either IE 6 or IE 7,  I was told to
> uninstall IE 7 to be able to Optimize IE 6 first, reinstall IE 7  and
> Optimize it.
> She said that they were receiving a lot of problems with people  crashing,
> freezing, having problems with Outlook Express along with a multitude  of
> other
> glitches.
> I asked her if she would include in her email to me the steps  to optimize
> either IE 6 or IE 7 so I could pass the information to  TSGL.
> She said that following the steps that she send should fix  almost any
> problems you are having with either one.  If this doesn't work  for your
> particular
> problem, Dell gave me a toll free number with no charge for  the support,
> 1-866-234-6020
> Olivia, if you follow the instruction that I've copied from  Crystal's
> email
> to this email, it should solve your problems,  too.
> Hope the following information helps  everyone.
> Toni
>
> "The greatest thing you'll ever learn is
> just to love and be loved in return."
> Here is a summary  of the key points of the case for your records:
>
> Action: Internet Explorer  keeps freezing.
> Result: No longer freezing
> Cause: Security settings needed  to be reset.
> Resolution: Customer now has Internet Explorer 7 installed
> and  functioning
> properly.
>
> If you need to Optimize Internet Explorer 7 Crystal  Says:
> 1) Go to the Control Panel and select Internet Options
> 2) Under  Browsing History click on delete. A new window comes up delete
> the
> top 3 items  which are temporary folders, History and Cookies. Do these 1
> by 1
> or the  computer will freeze.
> 3) Go to the Security Tab and click on Reset all zones  to default level
> 4) Go to the Advanced Tab and click on Restore Advanced  Settings.
> 5) Go through the check boxes above the last button you clicked on  and
> remove the check beside "enable 3rd party browser extensions". Click
> on  Apply and
> okay.
> 6) Close down the control panel and try to open Internet  Explorer 7. It
> should open and you should be connected.
>
> If you need to  Optimize Internet Explorer 6 Crystal Says:
> 1) Go to Control Panel, select  Internet Options
> 2) Click on  Delete Cookies, confirm when  prompted.
> 3) Click on Delete Files, put a check in delete all offline content  and
> okay
> 4)Go to the Security Tab and click on Default Level {Click on  internet,
> Local Intranet, Trusted Sites, and Restricted Sites and make sure all  of
> them are
> default level}
> 5)Go to Advanced Tab click on Restore  Defaults
> 6)Look in the check boxes above that button and remove the check  beside "
> Enable 3rd party browser extensions"
> 7) Click on Apply and Okay and  your internet is now optimized.
>
> Thank you for contacting the Internet  Explorer 7 Beta team.
>
>
>
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