TSGL: Information from Internet Explorer 7 Beta team, Optimizing IE 6 & IE 7

H Davis hdavis1 at gmail.com
Thu Dec 7 12:41:48 EST 2006


Yup, I saved it in my "I'm gonna need this someday" file.

H Davis

The Computer Whisperer wrote:
> agreed, toni, nice information you have there, very useful, although, I
> loooooove 3rd party browser extensions.  They allow me to have local weather
> forecasts on my status bar, rss feeds, quick gmail access... etc etc etc
>
>
> Regards,
>
> Justin
>
> On 06/12/06, Olivia Francis <thecrosseyedcow at gmail.com> wrote:
>   
>> Hello
>> Toni
>> How fantastic of you to share the info from MS with the group, thank
>> you.  I
>> was having the same problem with IE6 & 7 that you did.  I followed the
>> instructions that Crystal had put in her email to you and IE7 is working
>> like a
>> charm.
>> I am one happy wee nymph, I am in
>> deed.                                              Most sincerely, Olivia
>>
>> On 12/4/06, Beezersmom at aol.com <Beezersmom at aol.com> wrote:
>>     
>>> Finally, I can now use IE 7 without freezing after speaking to  Crystal
>>> from
>>> the Internet Explorer Beta team today.
>>> Since I was freezing and had crashed twice, immediately  receiving
>>> Microsoft
>>> Online Crash Analysis' for both, using either IE 6 or IE 7,  I was told
>>>       
>> to
>>     
>>> uninstall IE 7 to be able to Optimize IE 6 first, reinstall IE 7  and
>>> Optimize it.
>>> She said that they were receiving a lot of problems with
>>>       
>> people  crashing,
>>     
>>> freezing, having problems with Outlook Express along with a
>>>       
>> multitude  of
>>     
>>> other
>>> glitches.
>>> I asked her if she would include in her email to me the steps  to
>>>       
>> optimize
>>     
>>> either IE 6 or IE 7 so I could pass the information to  TSGL.
>>> She said that following the steps that she send should fix  almost any
>>> problems you are having with either one.  If this doesn't work  for your
>>> particular
>>> problem, Dell gave me a toll free number with no charge for  the
>>>       
>> support,
>>     
>>> 1-866-234-6020
>>> Olivia, if you follow the instruction that I've copied from  Crystal's
>>> email
>>> to this email, it should solve your problems,  too.
>>> Hope the following information helps  everyone.
>>> Toni
>>>
>>> "The greatest thing you'll ever learn is
>>> just to love and be loved in return."
>>> Here is a summary  of the key points of the case for your records:
>>>
>>> Action: Internet Explorer  keeps freezing.
>>> Result: No longer freezing
>>> Cause: Security settings needed  to be reset.
>>> Resolution: Customer now has Internet Explorer 7 installed
>>> and  functioning
>>> properly.
>>>
>>> If you need to Optimize Internet Explorer 7 Crystal  Says:
>>> 1) Go to the Control Panel and select Internet Options
>>> 2) Under  Browsing History click on delete. A new window comes up delete
>>> the
>>> top 3 items  which are temporary folders, History and Cookies. Do these
>>>       
>> 1
>>     
>>> by 1
>>> or the  computer will freeze.
>>> 3) Go to the Security Tab and click on Reset all zones  to default level
>>> 4) Go to the Advanced Tab and click on Restore Advanced  Settings.
>>> 5) Go through the check boxes above the last button you clicked on  and
>>> remove the check beside "enable 3rd party browser extensions". Click
>>> on  Apply and
>>> okay.
>>> 6) Close down the control panel and try to open Internet  Explorer 7. It
>>> should open and you should be connected.
>>>
>>> If you need to  Optimize Internet Explorer 6 Crystal Says:
>>> 1) Go to Control Panel, select  Internet Options
>>> 2) Click on  Delete Cookies, confirm when  prompted.
>>> 3) Click on Delete Files, put a check in delete all offline content  and
>>> okay
>>> 4)Go to the Security Tab and click on Default Level {Click on  internet,
>>> Local Intranet, Trusted Sites, and Restricted Sites and make sure
>>>       
>> all  of
>>     
>>> them are
>>> default level}
>>> 5)Go to Advanced Tab click on Restore  Defaults
>>> 6)Look in the check boxes above that button and remove the check  beside
>>>       
>> "
>>     
>>> Enable 3rd party browser extensions"
>>> 7) Click on Apply and Okay and  your internet is now optimized.
>>>
>>> Thank you for contacting the Internet  Explorer 7 Beta team.
>>>
>>>
>>>
>>> _______________________________________________
>>> Tech Support Guy Mailing List
>>> http://www.tsgserver.com/list/
>>>
>>>       
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>>
>>     
>
>
>
>   

-- 
H Davis   hdavis1 at gmail.com



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