TSGL: Cannot print a doc file

[EDLYNN]

Hi - 

This is new experience for me. I need some heavy assisstance.

I scanned an important insurance claim form and supporting info as a "text/image" file, and saved it to My Documents. I am able to open it, read it, but cannot print it.

It jut so happens that I have to resend the information to the insurance company, as they say the original was misplaced. The file opens in Word 2000, but CTRL-P, nor File>print, nor clicking the print icon will activate my HP Inkjet - which is in fine working order. 

While Word was open, I printed a test sheet without problem and it was anle to print another Word text file without delay. 

As a text/image scanned file, it was labeled ".gif" and "iconed" with the Irfanview icon. I went to Irfanview, opened the file which was well over-sized, resized it to 8x10, but still could not Print the file.

The darn thing is there, but I can't seem to get it out. I need a solid suggestion.  Thanks.

ED