TSGL: Cannot print a doc file

[Eric and Merna Bitter]

Ed,

I assumed from your email that the original document is no longer in your
possession, so that No. 6 of Don's excellent suggestions below is not
available to you.

To tackle the immediate problem of providing another copy to the insurance
company (but without solving your printing problem), is it possible to send
them your scanned .doc file as an email attachment?

You could then tackle the printing at your leisure.

Merna



----- Original Message -----
From: "Don Penlington" <deepend at tpg.com.au>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Friday, December 15, 2006 10:58 AM
Subject: Re: TSGL: Cannot print a doc file


Ed wrote:
>I am able to open it, read it, but cannot print it.>>


1. Make a copy of it, then you can play around with the copy without losing
the original.

2. Can you print other .gif files?  If not, perhaps your printer doesn't
recognise them.  Try converting it to a .jpeg.  To do this, open it in
Irfan, File/Save As, and in the dropdown box select jpeg. Don't forget to
check the destination where you are saving it to.

3. What is the filesize (ie how many Kb)?  If it was a direct scan in max
resolution, even though you've resized it (good move!) it still may be
bigger than your printer memory can cope with. "Save As" again in Irfanview
at say 80% compression.

4. You don't say what sort of printer, but with most you can open the
printer properties via Control Panel.
Make sure a prior attempt to print isn't stuck in the printer memory. If
so, delete it--you may need to reboot to clear the printer memory.

5. Return to Printer Properties. Usually in the Advanced tab, you should
find an option which says something like "Spool print" and "Print
directly".  If Spool Print is selected (this is normal) untick it and
select Print Direct.  This will bypass the printer memory and will often
fix printer problems. If this option is selected, you should not try to
carry out any other computer activities while the job is printing, as the
print job is then relying on the computer memory rather than the printer's
built-in memory.

6. Scan it again, open your OCR program, and this time save it as a text
document.

I assume you realise that you cannot edit the form or type in it if it is
saved in any picture format such as gif or jpeg.

I've listed these options more or less in order of ease.

Don Penlington






 From the Beach at Surfers Paradise in sunny Queensland.
Computer tutorials, local scenery,  and other things at my website:
http://users.tpg.com.au/deepend/index1.html


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