TSGL: Digital Camera

Dave heydave at pacbell.net
Wed Nov 1 14:02:31 EST 2006


OK, so you are saying that you have at least three distinct USB ports. 
Have you switched
them around?  What I was suspecting was a particular physical port being 
either defective (they can
get broken, dirty or loose); or having a glitch in its driver.
-dave
> Dave,
> The USB ports are connected directly to the motherboard.  My scanner and 
> joystick are operational with the USB connections.
> I didn't mention the thumb drive before because I thought whatever fix I 
> receive for the camera would probably work for the thumb drive.
>
> Al
>
> ----- Original Message ----- 
> From: "Dave" <heydave at pacbell.net>
> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
> Sent: Wednesday, November 01, 2006 1:25 PM
> Subject: Re: TSGL: Digital Camera
>
>
>   
>> Ok, more questions::  Have you been able to use the USB port
>> on the errant system /for anything/ since installing XP, e.g., a USB mouse
>> or keyboard?  I don't recall seeing a mention of the thumb drive 
>> previously.
>> Is the USB port(s) connected directly to the motherboard, or on a PCI 
>> card?
>>
>> dave r
>>
>> Al wrote:
>>     
>>> Dave,
>>> I wish it were that easy,  I am able to transfer pictures to my laptop 
>>> and
>>> my son's computer.  I also have the same problem with my SanDisk Thumb
>>> Drive, I can't transfer anything on it to my computer either, but I can 
>>> to
>>> other computers.  I don't understand how updating to XP could do this.
>>>
>>> Al
>>> ----- Original Message ----- 
>>> From: "Dave" <heydave at pacbell.net>
>>> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
>>> Sent: Wednesday, November 01, 2006 12:42 AM
>>> Subject: Re: TSGL: Digital Camera
>>>
>>>
>>>
>>>       
>>>> Al,
>>>>  Several possibilities come to mind:
>>>>
>>>> Have you tried to connect this camera recently to a different computer?
>>>>
>>>> I'm wondering if you may have a defective USB cable. Try another.
>>>>
>>>> Have you tried reading the x-D Picture card from the camera with a card
>>>> reader?
>>>> (basic readers are only $5-$20 <http://tinyurl.com/yjgs97> depending on
>>>> features)
>>>>
>>>>  In short, I'm wondering that the fault might not be in the computer, 
>>>> but
>>>> in the external hardware.  Even though it worked previously, any of
>>>> the components could fail, particularly cables, but even the camera..
>>>>
>>>> hth
>>>> dave r
>>>>
>>>>
>>>>
>>>>         
>>>>> I tried uninstalling/deleting the driver that's
>>>>> left over from W98, I also went into the Registry Editor and deleted
>>>>> everything with Olympus, but I get the same thing, or I should say I
>>>>> don't
>>>>> get anything.
>>>>>
>>>>> Al
>>>>>
>>>>> ----- Original Message ----- 
>>>>> From: "H Davis" <hdavis1 at gmail.com>
>>>>> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
>>>>> Sent: Monday, October 30, 2006 8:44 PM
>>>>> Subject: Re: TSGL: Digital Camera
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>           
>>>>>> Al,
>>>>>>
>>>>>> I also have XP, SP2 and have used 2 cameras on it without ANY special
>>>>>> software from the camera manufacturer. XP should recognize it after a
>>>>>> second or two as another USB device (assuming you're connecting it to 
>>>>>> a
>>>>>> USB port). It will then appear in the Windows Explorer folder tree as
>>>>>> another device among the disks etc. You can even rename your camera to
>>>>>> anything you want.
>>>>>>
>>>>>> To get the pics from the camera just drag and drop like any other file
>>>>>> transfer from one folder to another. In this case (as with all similar
>>>>>> cases where the transfer is from one device to another device, not
>>>>>> folder to folder on the same device) the transfer is a copy not a 
>>>>>> move.
>>>>>> I.E. the source files are not deleted from the camera but are copied 
>>>>>> to
>>>>>> the destination you specify.
>>>>>>
>>>>>> When the wizard pops up try canceling out of it if possible and see if
>>>>>> the camera shows up among the other devices in the folder tree of My
>>>>>> Computer/Windows Explorer.
>>>>>>
>>>>>> If all else fails you might try uninstalling/deleting the driver 
>>>>>> that's
>>>>>> left over from W98.
>>>>>>
>>>>>> No guarantees, of course, as I haven't encountered this problem myself
>>>>>> and am just speculating here.
>>>>>>
>>>>>> HTH
>>>>>>
>>>>>> H Davis
>>>>>>
>>>>>> EDLYNN wrote:
>>>>>>
>>>>>>
>>>>>>             
>>>>>>> Al -
>>>>>>>
>>>>>>> Try the Compatibility Wizard at Accessorries in All  Programs.
>>>>>>>
>>>>>>> ED
>>>>>>> ----- Original Message ----- 
>>>>>>> From: "Al" <alshml at ptd.net>
>>>>>>> To: <list at tsgserver.com>
>>>>>>> Sent: Sunday, October 29, 2006 3:05 PM
>>>>>>> Subject: TSGL: Digital Camera
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>               
>>>>>>>> Windows XP Home, SP2.  Before upgrading to XP I had Win98 SE and
>>>>>>>> installed
>>>>>>>> driver and related software for an Olympus D-540 digital camera I 
>>>>>>>> had
>>>>>>>> purchased. Everything worked fine until I upgraded to XP.  I am 
>>>>>>>> unable
>>>>>>>> to
>>>>>>>> transfer pictures from camera to computer.  When I plug in camera to
>>>>>>>> computer a window pops up stating "Welcome to the Found new hardware
>>>>>>>> Wizard."  Inserted Installation disk as requested.  Another window
>>>>>>>> pops
>>>>>>>> up
>>>>>>>> stating the file "Olpubkcr.sys" is needed.
>>>>>>>>
>>>>>>>> I called Olympus customer support and the rep said Installing the
>>>>>>>> driver
>>>>>>>> on a computer with XP is not required, but is required for Win98. 
>>>>>>>> He
>>>>>>>> said
>>>>>>>> the problem resulted from initially installing while I had Win98, 
>>>>>>>> and
>>>>>>>> I
>>>>>>>> would need to reformat the computer .
>>>>>>>>
>>>>>>>> Reformatting seems like a drastic step, any other ideas on what else 
>>>>>>>> I
>>>>>>>> might try as a fix?
>>>>>>>>
>>>>>>>> Al
>>>>>>>> _______________________________________________
>>>>>>>>                 




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