TSGL: Scanner cannot find Twain driver

[Tilman Brandl]

Don,

what you experience sounds like what I've gone through in the past with 
an Agfa scanner. There I found detailed directions on the web, step by 
step, and if I recall correctly, there too one had install the software 
before connecting the hardware. And also I had to get rid of each and 
any of the old settings, be it inside the registry or whereever (this 
was good o' Win2k).

Another story is the driver you use. There might be a different one (new 
or even an earlier version!?) around. Have you been to the Mitsubishi 
support website? Or have you searched the web for it? Might be worth a 
try.

Sorry that I don't have more detailed hints.

Tilman

-----Ursprüngliche Nachricht----- 
Von: "Don Penlington" <deepend at tpg.com.au>
An: "Tech Support Guy Mailing List" <list at tsgserver.com>
Gesendet: Sonntag, 15. Oktober 2006 15:57
Betreff: Re: TSGL: Scanner cannot find Twain driver


>I have a Mitsubishi Diamondview USB scanner which until recently was
> working fine.
>
> Now, whenever I run either Irfan or Corel Photopaint and try to scan, 
> if I
> open "Select Twain Source" then Diamondview scanner and then hit 
> "Acquire",
> I get a Twain Error message that the Twain driver is not installed.
>
> I uninstalled the DiamondView scanner via Add/Remove, and I've 
> reinstalled
> the USB scanner drivers from the Diamondview CD.   I've also 
> uninstalled
> and reinstalled Irfan.
>
> Before reinstalling the scanner, I disabled the generic scanner 
> drivers in
> Device Manager.
>
> The driver install appeared to go as normal, and the Twain32 folder 
> appears
> in the Windows folder with its contents looking normal, including the
> driver files. The Twain.log simply says driver not initiated.
>
> If I select the generic XP drivers before clicking "Acquire", then I 
> can
> scan as normal under either Irfan or Corel, or via control 
> Panel/Scanners
> and running the Scan Wizard which obviously uses the generic drivers. 
> This
> occurred both before and after reinstalling the Twain drivers.
>
> Whilst this is adequate, and I can at least scan, it lacks the finer
> control of the dedicated Twain drivers.
>
> I've had a look through Services in case there's a Scanner or Twain 
> service
> which might have got disabled, but I don't see anything obvious there.
>
> Everything else seems normal.
>
> What could be wrong?
>
> Don Penlington
> From the Beach at Surfers Paradise in sunny Queensland.
> Computer tutorials, local scenery,  and other things at my website:
> http://users.tpg.com.au/deepend/index1.html