TSGL: DVD-RW Drive has disappeared

[Tilman Brandl]

Dieter,

I'm having doubts whether this will ever show up on this list, the last message I sent did not ...

Your DVD-drive has disappeared from device manager, but did it disappear from the BIOS too?

If it doesn't show up in the BIOS, then there's something very basically wrong:

Check all the connectors on the drive + on the motherboard too. You MUST see it in BIOS, otherwise Win XP will not recognize it either.

I've recently had a case myself with a DVD drive that had simply died electrically ... 

Check (1) drive, (2) cables and (3) port by adding the drive into another machine if possible, attach it to a different IDE port: if it's on IDE 2, add it to IDE 1 instead. Try cvonnecting it with different/new cables ... Connect it as a single (master) drive on IDE 2 if it hasn't been already. 

This way you should be able to decide whether the drive is faulty or not.

> ..... in the Device Manager (where I seldom go and look), I noticed that my USB scanner and printer were both nowhere to be found.  Is this a normal occurrence?  Both pieces of hardware are working fine. <

Did you look under scanners? Or printers? I would anyway not be overly alarmed if they both work well as you said ...

Tilman
  -----Ursprüngliche Nachricht----- 
  Von: Dieter 
  An: Tech Support Guy Mailing List 
  Gesendet: Montag, 16. Oktober 2006 02:22
  Betreff: TSGL: DVD-RW Drive has disappeared


  I have noticed some recent DVD-RW streams.  I would like to throw in my 
  problem.  I am running XP Pro SP2.

  My DVD-RW Drive entry has disappeared from my PC ... there is nothing listed 
  anywhere ... there is nothing in the Device Manager and nothing in My 
  Computer.  Of course the hardware is installed and is impishly blinking 
  whenever I put in a DVD.  The s/w that came with the DVD-RW has nothing on 
  it to help me.  I can't play back and can't burn DVDs.  My CD-RW and CD-ROM 
  drives are working fine.  Is there anything that can be done to remedy this 
  situation?

  While I was looking around in the Device Manager (where I seldom go and 
  look), I noticed that my USB scanner and printer were both nowhere to be 
  found.  Is this a normal occurrence?  Both pieces of hardware are working 
  fine.

  Your comments, as always, are appreciated.

  Dieter / Nor*Cal







  _______________________________________________
  Tech Support Guy Mailing List
  http://www.tsgserver.com/list/