TSGL: DVD-RW Drive has disappeared

[Dieter]

Tilman Brandl ...

Seems like the TSGL system is still working.

Unfortunately, I am not too familiar with the BIOS.  Where would I go and 
what would I look for to find verification of my "dropped out" DVD-RW drive? 
If you prefer you can explain it to me off-list.

My scanner and printer are listed in the control panel; but shouldn't they 
also be listed in the device manager?  Both are working fine.

Dieter
Sacramento, CA (USA)
go2dieter at comcast.net


----- Original Message ----- 
From: "Tilman Brandl" <t.brandl.2 at tplus.at>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Monday, October 23, 2006 5:08 AM
Subject: Re: TSGL: DVD-RW Drive has disappeared


Dieter,

I'm having doubts whether this will ever show up on this list, the last 
message I sent did not ...

Your DVD-drive has disappeared from device manager, but did it disappear 
from the BIOS too?

If it doesn't show up in the BIOS, then there's something very basically 
wrong:

Check all the connectors on the drive + on the motherboard too. You MUST see 
it in BIOS, otherwise Win XP will not recognize it either.

I've recently had a case myself with a DVD drive that had simply died 
electrically ...

Check (1) drive, (2) cables and (3) port by adding the drive into another 
machine if possible, attach it to a different IDE port: if it's on IDE 2, 
add it to IDE 1 instead. Try cvonnecting it with different/new cables ... 
Connect it as a single (master) drive on IDE 2 if it hasn't been already.

This way you should be able to decide whether the drive is faulty or not.

> ..... in the Device Manager (where I seldom go and look), I noticed that 
> my USB scanner and printer were both nowhere to be found.  Is this a 
> normal occurrence?  Both pieces of hardware are working fine. <

Did you look under scanners? Or printers? I would anyway not be overly 
alarmed if they both work well as you said ...

Tilman
  -----Ursprüngliche Nachricht----- 
  Von: Dieter
  An: Tech Support Guy Mailing List
  Gesendet: Montag, 16. Oktober 2006 02:22
  Betreff: TSGL: DVD-RW Drive has disappeared


  I have noticed some recent DVD-RW streams.  I would like to throw in my
  problem.  I am running XP Pro SP2.

  My DVD-RW Drive entry has disappeared from my PC ... there is nothing 
listed
  anywhere ... there is nothing in the Device Manager and nothing in My
  Computer.  Of course the hardware is installed and is impishly blinking
  whenever I put in a DVD.  The s/w that came with the DVD-RW has nothing on
  it to help me.  I can't play back and can't burn DVDs.  My CD-RW and 
CD-ROM
  drives are working fine.  Is there anything that can be done to remedy 
this
  situation?

  While I was looking around in the Device Manager (where I seldom go and
  look), I noticed that my USB scanner and printer were both nowhere to be
  found.  Is this a normal occurrence?  Both pieces of hardware are working
  fine.

  Your comments, as always, are appreciated.

  Dieter / Nor*Cal







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