TSGL: Digital Camera
Al
alshml at ptd.net
Sun Oct 29 15:05:47 EST 2006
Windows XP Home, SP2. Before upgrading to XP I had Win98 SE and installed driver and related software for an Olympus D-540 digital camera I had purchased. Everything worked fine until I upgraded to XP. I am unable to transfer pictures from camera to computer. When I plug in camera to computer a window pops up stating "Welcome to the Found new hardware Wizard." Inserted Installation disk as requested. Another window pops up stating the file "Olpubkcr.sys" is needed.
I called Olympus customer support and the rep said Installing the driver on a computer with XP is not required, but is required for Win98. He said the problem resulted from initially installing while I had Win98, and I would need to reformat the computer .
Reformatting seems like a drastic step, any other ideas on what else I might try as a fix?
Al
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