TSGL: Peculiar Word 97 Saving Glitch - update

[Russell W. Coover]

Joe, 

I really don't actually know where your problem lies, but Norton Internet
Security 2006 seems to cause problems for a lot of the folks I know. I'd
look there first.

Russ Coover

I am trying to find myself. If you see me before I do, please ask me to wait
until I return.

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Joe Titone
Sent: Sunday, December 31, 2006 4:47 PM
To: Tech Support Guy Mailing List
Subject: Re: TSGL: Peculiar Word 97 Saving Glitch - update

At 04:12 PM 12/4/2006, Dave <heydave at pacbell.net>  wrote:
>Here's a weird one:  For some months now, even after a fresh reinstallation
>of Word 97, whenever I attempt to save a doc, whether as save or save as,
>the dialog window that opens has a button labeled "Open" at the bottom,
>rather than the correct button "Save" (the title bar is correct as Save
>or Save as)
>  and of course typing in the new file name is an exercise in futility,
>because it can't be found.
>There are workarounds, but they are cumbersome.
>
>I thought by reinstalling it the problem would go away, but also, no luck.
>
>Does anyone know the intricasies of the Word portion of the registry so I
>might correct this absurd situation?
>
>This might finally drive me to use OpenOffice full time!  The only reason
>I still use Word 97 is that I have hundreds of docs in that format, and
>I don't have to fool with persistent nags (well, maybe I do now).

This happens to me using Word 2003 but not earlier versions.  It's preceded 
by a noise like a low pitched dental drill.  No other Office 2003 app has 
this problem, and Word XP works fine.

I worked directly with a MS tech on this.  He was able to show that Word 
2003 worked normally if I started the pc with none of my normal autostart 
programs.  So I suspect that one of my security updates caused this, but 
it's too time consuming to investigate which.  I use NIS 2006, AdAware SE, 
Spybot 1.4, and Webroot SpySweeper.  If we have an intersection here, we 
might find the culprit - assuming it's the security software.

When I asked some computer literate friends about this, one wrote back:

Strange, I've had the same sound in a certain circumstance and my computer 
freezes. Here is how it happens on my computer:
I save a program from the net to My Documents. I open My Documents and 
double click on the exe file. I then get a (security)box asking if I want 
to run this file. (Meanwhile My Documents is open in the background.) If I 
attempt to close My Documents before running the file, I get the "drilling" 
sound and everything freezes up. Sometime C/A/D will not close everything 
up and I have to exit the system. So I now leave everything alone and let 
the file run.

I waited a few months and tried Word 2003 again - same problem.

______________

Word 2003 is now working correctly after I installed NIS 2007.  As part of 
the install, Symantec (perversely) demands that you uninstall Spybot S&D 
and Windows Defender.  After doing so and installing NIS 2007, Word 2003 is 
now working correctly.

Joe Titone
tertia at earthlink.net  
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