TSGL: IE6 and IE7 - huh?!?

[Russell W. Coover]

I'm not sure, but it sounds like you've somehow got both IE 6 and IE7 loaded
on that computer. 

The first thing I would do is to go to Add/Delete and delete IE7. Reboot.
Then open IE6 and see if you get and see if you still have something
strange. If not, set a System Restore Point and then reinstall IE7 from the
Microsoft IE7 Website rather than from a copy you've previously downloaded. 

I don't guarantee this will work, but it may. Good Luck.

Russ Coover

I am trying to find myself. If you see me before I do, please ask me to wait
until I return.
-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Michael Sweeden
Sent: Friday, January 19, 2007 9:13 AM
To: 'Tech Support Guy Mailing List'
Subject: TSGL: IE6 and IE7 - huh?!?

I've in a bigger quandary that I've been in for awhile. I've got a PC that
was running 98SE and I upgraded to XP Home SP2, and then installed the IE7
update. If I launch IE directly, IE7 starts and looks fine. If I create an
http shortcut, or launch Windows Update, then a browser window that looks
like IE6 pops up, followed by a second IE6-looking window that load the
page. In this case, iexplore.exe is not listed in the processes tab as it is
when I start IE directly. If in these old-style Windows I click on the about
it says it is indeed version 7. I've done all the setting of things back to
default I can find, I've reloaded IE7, and I CANNOT figure this out! 

 

Any light anybody could shed on this issue would be GREATLY appreciated!

Michael

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