TSGL: IE6 and IE7 - huh?!?

[Dieter @ California]

Michael ...

May I suggest an XP Repair installation.  It's simple and fast and may very well straighten this out.  Go to http://tinyurl.com/6l9sm.  It will reinstal the IE6 on your disk.  You will need to reinstall all of the Windows updates, hotfixes and patches including IE7; there are over 70 now and that may take some time.  Be sure you disable IE7 if that's your choice.  The Windows Media Player that goes with it is Version 9.  You may want to update that.  Good luck.

Dieter


----- Original Message ----- 
From: "Michael Sweeden" <michaelsweeden at comcast.net>
To: "'Tech Support Guy Mailing List'" <list at tsgserver.com>
Sent: Monday, January 22, 2007 6:13 AM
Subject: Re: TSGL: IE6 and IE7 - huh?!?


> Hey, Russ:
> I spent some more time playing with the system since my post, and you do
> seem to be right about both IE6 and IE7 being installed. I uninstalled IE7
> and the system worked as it should. I ran Registry Mechanic, etc., and
> reinstalled IE7, and the problem reappeared. When I open, for example,
> Windows Update, a blank IE6 window pops up, then an IE7 Window with the
> Windows Update web site loads - huh?!? I've never seen such weirdness, and
> I'm not sure how to resolve it short of a fresh XP reinstall, so if anybody
> knows an alternate solution that'd be awesome.
> Thanks for your input,
> Michael
> 
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of Russell W. Coover
> Sent: Monday, January 22, 2007 12:38 AM
> To: 'Tech Support Guy Mailing List'
> Subject: Re: TSGL: IE6 and IE7 - huh?!?
> 
> I'm not sure, but it sounds like you've somehow got both IE 6 and IE7 loaded
> on that computer. 
> 
> The first thing I would do is to go to Add/Delete and delete IE7. Reboot.
> Then open IE6 and see if you get and see if you still have something
> strange. If not, set a System Restore Point and then reinstall IE7 from the
> Microsoft IE7 Website rather than from a copy you've previously downloaded. 
> 
> I don't guarantee this will work, but it may. Good Luck.
> 
> Russ Coover
> 
> I am trying to find myself. If you see me before I do, please ask me to wait
> until I return.
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of Michael Sweeden
> Sent: Friday, January 19, 2007 9:13 AM
> To: 'Tech Support Guy Mailing List'
> Subject: TSGL: IE6 and IE7 - huh?!?
> 
> I've in a bigger quandary that I've been in for awhile. I've got a PC that
> was running 98SE and I upgraded to XP Home SP2, and then installed the IE7
> update. If I launch IE directly, IE7 starts and looks fine. If I create an
> http shortcut, or launch Windows Update, then a browser window that looks
> like IE6 pops up, followed by a second IE6-looking window that load the
> page. In this case, iexplore.exe is not listed in the processes tab as it is
> when I start IE directly. If in these old-style Windows I click on the about
> it says it is indeed version 7. I've done all the setting of things back to
> default I can find, I've reloaded IE7, and I CANNOT figure this out! 
> 
> 
> 
> Any light anybody could shed on this issue would be GREATLY appreciated!
> 
> Michael
> 
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