TSGL: ac adaptor overheating

[Russell W. Coover]

If the port is getting hot, you probably have an electrical short in the
computer. I'd guess that you will not be able to repair this yourself.
You'll have to take the computer to a professional. 

Do not continue to use this computer with the adapter. And since you
probably do not have a lot of batteries for the computer, you probably do
not have any more than 3 or so hours of use. 

Hope you have a good backup, because I suspect the estimated cost of repair
will be beyond what you'll want to pay. You probably need to replace the
computer. 

If you can remove the hard drive, you may be able to use another computer to
read the drive and retrieve the files you need to keep. You can probably
purchase a 2.5" "External Hard Drive" enclosure with a USB connection for
$20 or so, that will allow another computer to read the hard drive. 

Best of luck to you.

Russ Coover 

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Linda Hargroves
Sent: Friday, July 20, 2007 9:00 PM
To: Tech Support Guy Mailing List
Subject: Re: TSGL: ac adaptor overheating

Hasanat,
I have used another adaptor and it does the same thing, so I don't think it 
is in that.  Yes the port gets hot....
Linda
www.rowantreewoolery.com
----- Original Message ----- 
From: "A Hasanat Khan" <hasanat at sparkbd.net>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Friday, July 20, 2007 8:44 PM
Subject: Re: TSGL: ac adaptor overheating


> Linda,
> It is an electrical problem, in the power supply. There is probably an
> overload. Just do not use the computer. I can understand the power supply
> getting hot, but do not understand about the port. Is this where the power
> supply cable connects the laptop? In any case take it to a repairer. who
> will have to replace the power supply and probably open up the laptop 
> also.
> But most important do not use the computer.
>
> Hasanat
> ----- Original Message ----- 
> From: "Linda Hargroves" <lhargrov at charter.net>
> To: <list at tsgserver.com>
> Sent: Saturday, July 21, 2007 8:18 AM
> Subject: TSGL: ac adaptor overheating
>
>
>> Hi,
>> My daughters gateway laptops ac adaptor and port have been overheating.
>> The port got so hot it started to melt the adaptor.  What causes this and
>> how do we fix it? Cord end gets too hot to touch!
>>
>> Gateway 4530  xp home edition approx. 3 years old.
>> Any help really appreciated.
>> Linda
>> www.rowantreewoolery.com
>> _______________________________________________
>> Tech Support Guy Mailing List
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