TSGL: Computer and Printer not communicating

The Computer Whisperer justin at whisperer.com.au
Mon Jun 11 18:21:23 EDT 2007


Mike,

Try new drivers from the website,

Justin
-- 
http://www.whisperer.com.au

The Computer Whisperer - Your Friendly In-Home Technical Support Consultant

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Servicing the Mornington Peninsula (Victoria, Australia)


On 09/06/07, Russell W. Coover <coover at fastmail.fm> wrote:
>
> Have you tried using this printer with another computer? This 8 year old
> printer may have some problems of its own (like old age).
>
> To try, you probably will have to take a copy of the XP driver with you to
> install on the test computer.
>
> Russ Coover
>
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of Mike Ferrell
> Sent: Friday, June 08, 2007 3:19 PM
> To: Tech Support Guy Mailing List
> Subject: TSGL: Computer and Printer not communicating
>
> I was out of town for a couple weeks and since returning I am unable to
> print with my old 3-in-one HP OfficeJet T45 printer purchased in
> 1999.  The
> tray icon says "disconnected" and the set-up communication test fails.  I
> tried deleting and reinstalling the driver.  It was previously downloaded
> from the HP website because the old driver does not work since I switched
> from Windows 98 to XP a few years ago.  I also tried a different
> cable.  The
> printer is turned on and everything is plugged up properly.  Any ideas?
> Mike Ferrell
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