TSGL: Outlook Express auto stores needed email

[EDLYNN]

Thanks Craig -

The one clue that I was able to dig up was about getting in touch with 
MacAfee about their conflict and fix. But I don't use MacAfee, I use Panda 
Softwarefor years with no problems.

I'll be trying your suggestions, but all the Win Updates are in place, as 
well as sp2.

Thanks.  ED
----- Original Message ----- 
From: "Craig" <crtrav at charter.net>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Friday, March 02, 2007 1:42 AM
Subject: Re: TSGL: Outlook Express auto stores needed email


> *Hi Ed,
>
> Have you tried removing the read-only attribute? The same thing happened
> to me way back before SP2 came out. DBXtract (http://tinyurl.com/yqvzq2)
> saved me then, but I never figured out why it happened in the first
> place. I see that the site hasn't been updated since April of '06, (I
> must have had the same problem long before that), so the paragraph about
> McAfee is /somewhat/ outdated.
>
> A search on the OE Library yields that it's what msoe.dll is all about.
> They say it's a critical part of OE.
>
> See if dbxtract helps out. It worked ok for me. Haven't tried the
> Macallen thing listed below; I no longer use OE, just had to respond
> 'cause I remember.
>
> hope this helps,
>
> Craig
>
>
> http://tinyurl.com/yt5mkr =
> *
>
> Messages in Inbox or other mail folders disappear
>
> First check the obvious. Click View | Current View and be sure it is set
> to "Show All Messages". Also verify that "Show replies to my messages"
> is not checked or you will see only replies to your messages.
>
> If the Current View setting is correct, then the *.dbx file for the
> problem folder has been damaged or deleted. Older versions of McAfee
> VirusScan are known to delete OE's *.dbx files if the email or Internet
> download scan is enabled
> <http://www.mcafeehelp.com/displaydoc.asp?docid=60743>. You can download
> a patch on the McAfee web site
> <http://www.mcafeeretail.com/naicommon/download/patches.asp>, or simply
> disable both the email and Internet download scan modules in VirusScan.
> These are not necessary to protect your computer if you still have
> VirusScan running in the background and scanning executable files as
> they are opened. In fact, the only real reason to use email and download
> scanning is to make you feel more secure. If this is the cause of your
> problem, I am sorry to say your messages are irretrievably lost.
>
> In the case of a damaged "Inbox.dbx" file, a new Inbox with the default
> "Welcome to OE" message will have been created automatically, and will
> now be using the file  "Inbox(1).dbx" or similar. Likewise a new *.dbx
> file will have been created for any of the "system" folders that are
> damaged, Drafts, Deleted Items, Outbox and Sent Items. If your default
> email account is Hotmail or IMAP, the associated files will be named
> like "Hotmail - Inbox.dbx" or "<IMAP account name> - Inbox.dbx", etc.
> However the original *.dbx file will still be there, although OE will be
> unable to display it.
>
> If the damaged *.dbx file still exists, or its temporary version *.dbt,
> move it to a new empty folder in Windows Explorer. You can then try
> DBXtract <http://insideoe.tomsterdam.com/resources/tools.htm#dbxtract>
> or Macallan Outlook Express Extraction
> <http://insideoe.tomsterdam.com/resources/tools.htm#macallan> to extract
> what messages it can.
>
>
> *
>
> *
> EDLYNN wrote:
>> I use XPPro/sp2.  OE6, impolitely, and without instruction from me, moves 
>> my basically UNREAD message into a storage file (subfolder) which I was 
>> able to finally locate. The rub: I can't open it to get my email, even 
>> though Outlook Express led me to the folder and was itself open at the 
>> time. A right click yielded an 'open with' where I selected OE. Nothing 
>> happened. I tried other possible 'open withs' but only got a scrambled 
>> tiny box format of an unconverted optical message.
>>
>> Now I am really stuck. I need those emails, and I learned that this main 
>> folder contained many other sub folders with email that I never knew 
>> existed, but just figured that some people just didn't love me anymore:)
>>
>> Kidding aside, I don;t know how long it has been going on.
>>
>> A few questions:
>> 1. How did the "auto snatch" happen?
>> ( Is it called "mailnapping"?)
>> 2. How can I stop it, like real pronto?
>> 3. How can I retrieve my snatched mail in readable condition?
>> 4. One of the right-click choices was to set up an OutlookExpress 
>> LIBRARY. I never heard of that one before.
>> 5. Can I get these emails back to my active OE folders?
>>
>> BTW, PROPERTIES shows a read-only attribute.
>>
>> My Firewall is active; all anti-virus is up-to-date; I've passed the 
>> AdAware, Spybot, and Win Defender tests.
>>
>> HELP, someone?
>>
>> Thanks.  ED
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