TSGL: Messages not going through ??

Sun Mar 4 16:59:52 EST 2007

Hi Olivia
I totally understand your frustration with the delay in mail  and not 
receiving some mail at all.
A lot of us are suffering with the same problems and we don't  like it either 
and yep, we complain.
As everyone on the list will tell you, I am not one bit shy  when it comes to 
complaning when I'm displeased about the mail issues or  anything else.  I 
also have my enemies on the list that don't like me  because I am so outspoken 
and that's OK, too.
The vast majority of people on this List are here to help  everyone in anyway 
they can and someone will always step forward to offer their  help.  The 
members do this on their time for free and are only helping  people and being 
kind.  I'm pretty DUH on some aspects of the computer,  well almost all aspects, 
but I've been taught so much from some of the members  and I appreciate it.
You responded to John, who really is a nice man, with  "With an attitude like 
that from you and  evidently the vast majority of the members it's no wonder 
the list is run so  poorly."
Maybe John or others on the list are doing  something about the mail issues 
Off List, one never knows as some of us do email  each other Off List.
I see where the list is now being run by Mike  Cermak but Mike also foots the 
bill for us to be able to have a List like this  and not a Forum and I for 
one don't like Forums at all.
Toni
    "We cannot escape remembering the important things  that have happened, 
and we cannot escape the awareness of the important  things that have not 
happened." 

Ralph Salisbury, CHEROKEE  

In a message dated 3/4/2007 4:17:09 PM Eastern Standard Time,  
thecrosseyedcow at gmail.com writes:

Hello  John
You state
<Oh, guys, just shrug your shoulders and think, "I'll  do what I can...">
With an attitude like that from you and evidently the  vast majority of the
members it's no wonder the list is run so  poorly.
Olivia

On 2/27/07, jonpan <jonpan at onlinehome.de>  wrote:
>
> Oh, guys, just shrug your shoulders and think, "I'll do  what I can..."
>
> I like the format of this list better than  anything else and, above all,
> the
> attitude of the members is  the best. It's like having good friends round
> the
>  corner.
>
> Don't give up!
>
> Cheers,
>
>  John
> Od/G
>
> ----- Original Message -----
> From:  "Tilman Brandl" <arbit at gmx.at>
> To: "Tech Support Guy Mailing  List" <list at tsgserver.com>
> Sent: Monday, February 26, 2007 11:29  AM
> Subject: Re: TSGL: Messages not going through  ??
>
>
> John,
>
> it's 3 days since you sent  this reply which I get to see now - that's
> simply
> too  much.
>
> >I am not aware of any undue delays in mail to or  from me within
> this country for other 'Lists' or for private mail  <
>
> Same here. I'm with several mailing lists (mostly US  based) and have heaps
> of email (mostly European) - only at VERY rare  occassions do I encounter
> any
> delays. So TSGL is a very  special case indeed.
>
> >For me at least, it is completely  unworkable to offer support in any
> sort of timely  manner<
>
> Again, the same here.
>
> Guess I'll  watch things a little bit longer. But then - if things don't
>  get
> improved, I'll probably leave although this IS or was till  recently my
> favorite place re. TechHelp on the Web.
>
>  Regards
> Tilman
> -----Ursprüngliche Nachricht-----
> Von:  John S
> An: Tech Support Guy Mailing List
> Gesendet: Donnerstag,  22. Februar 2007 18:35
> Betreff: Re: TSGL: Messages not going through  ??
>
>
> Tilman Brandl wrote:
> > is there any  known problem with the list server that I've missed
> > information  about?
> >
> > Yesterday I've gathered my strength (and rest  of free time) to answer
> > to one of the queries - "LSASS: necessary  windows component or trojan
> > ??". Sofar nothing has come back to  me, which isn't the first time.
> > Any known problems? Or just the  recurring 'black hole' effect ?
> Hi Tilman,
> Patience is a  virtue with TSGL at the moment.  Of late I have noticed
> what you  are experiencing and have been waiting to see if there is some
> sort of  pattern occurring with our delayed and lost posts before writing
>  something to Mike Cermack about what or perhaps where the problem  could
> be.  It's evident from what I'm seeing that it is a TSG  only mail
> handler problem.  Could be directly associated with or  caused by the
> high volume of posts going through the TSG  forums.
>
> I have my email client set to list/sort headers in the  date:time order
> that they were received by their sender's ISP relative  to GMT/UTC.  Your
> above message took (in round figures) 7hrs to  come through TSGL to me.
> Over the past couple weeks I've seen TSGL  messages come in typically 1
> to 3 full days after being sent - jonpan  holds the current record of
> 4-days for one of his very recent posts to  come through to me.  I have
> witnessed my own posts come back in  anything from 7-minutes to 3-days
> after I sent them.  I have seen  mine and other's posts being replied to
> by others again up to two days  before seeing mine or another parties
> original post.
>
>  Some original posts are simply not delivered to me at all.  Of those  not
> seen to be delivered, they are not getting diverted to other  Inbox
> subfolders via my mail rules.  I do not have any special  mail handling
> i.e. anti-spam or anti-virus and the like intervention  applied by my
> ISP.  I am not aware of any undue delays in mail to  or from me within
> this country for other 'Lists' or for private mail -  'tis most always
> just minutes making the round trip via such Lists out  of this country to
> the USA and back around the clock.  So that  cuts out general ''Internet
> congestion'' as being a cause for these  extreme delays to lost
> altogether mail.  At present I can't see  any pattern emerging other than
> this is a TSGL-only  issue.
>
> For me at least, it is completely unworkable to offer  support in any
> sort of timely manner.  Unless a clear cut, well  put together 'problem'
> is posted, that doesn't require the asking of a  lot more info, (meaning
> a lot more delay is likely) I'm simply not  bothering until this issue is
> resolved.
>
> Best... ~ John  S.
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