TSGL: 2nd request -Outlook Express experienced

[Tilman Brandl]

Hi Ed,

I'm a longterm user of OE (currently 6.0) - and have no idea what might happen to you. Just a few ideas:

1. Is there enough room on the HDD where your OE files are stored? If not, what you describe *could* be OE's default reaction. Although I've never heard of it and therfor doubt it.

2. You might try and compact your mail folders/files. See http://www.worldstart.com/tips/tips.php/3319

3. In my OE (German version) there's no option that I could set in order to make the program move a message out of my inbox (unless with newsgroups' messages!). I must move it/ delete it etc. myself. The only option would be a rule, but from what you told us this doesn't apply. If a message actually gets deleted from the Inbox, it should goes into the folder with deleted messages - you'll find it as one of the Local Folders at the same level like the Inbox in OE.

4. From your earlier descriptions it sounds like maybe it's a setting you selected under Views - you can set the display to only show unread messages ! Somebody has mentioned this earlier already if I'm not mistaken. Maybe you can have a look at these settings - set them to show ALL messages.

5. If you can locate the OE folder which keeps all the *.dbx files on your machine, try to read your inbox.dbx with a simple text editor - look out for a specific message you can recall which has been there and vanished immediately after. IF you find it, this means the messages are still there (and unless the file is corrupt) can be brought back. See #4. above.

That's all that comes to my mind sofar.

Tilman

-----Ursprüngliche Nachricht----- 
  Von: EDLYNN 
  An: TechSupportGuys 
  Gesendet: Sonntag, 04. März 2007 19:02
  Betreff: TSGL: 2nd request -Outlook Express experienced


  I use XPPro SP2 and OE6 + Firefox.

  1. Somehow OE removes a message from my Inbox subfolder, after ONE reading, and sends it somewhere - I believe to "store.dbx" - (After this first reading, I either delete it, or close it to return later for reply. But it disappears before I can return to it.)
  2. Where is the corrective fix for that unwanted action?
  3. I cannot open the .dbx folder which specifies OutlookExpress as the program which is associated with it. Trying to open them with another program like Word2000...either yields nothing, or unreadable unconverted text.
  4. I suspect that this archiving OE action has even taken UNREAD messages and tucked them away in the storage files whose titles are the same as my active subfolders under my Inbox, ie. "sent items.dbx", "the-beach.dbx","tsgl.dbx"...

  I did not make up any message rules like that, or remember checking off a box somewhere to authorize such action. I don't know for how long it has been going on - but at least 3 months.

  I do not use McAfee, that at one time had caused a similar set of problems which they had 'fixed' with a patch. I use Panda Software's Titanium  Firewall and anti-virus, AdAware, Spybot, and Windows Defender.

  Please help. I've got to get rid of this action, as it is destroying my emailing abilities to reply to read messages and respond to lost correspondence.

  Thanks.  ED
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