TSGL: Internet Explorer download failures

[Don Penlington]

At 11:38 AM 3/12/2007 +1100, you wrote:
>For the past two weeks, I have been unable to download PDF and ZIP files>>


First, it would be helpful to know whether this problem is confined to just 
one or two sites, or whether it is universal to all websites. If the 
latter, then the problem almost certainly lies within your computer.

I suggest going to any of the regular software download sites and try 
downloading one or two zip files.

This will confirm whether the problem is with your browser, or with the 
particular website.

Do you allow automatic XP updates?  If so, there may have been a recent 
security fix which is now preventing this function on your browser.  The 
simple answer is to uninstall any such update relating to the time when the 
problem started.  For example, a while back, Ms issued a security patch 
which prevented any website using certain ActiveX controls from displaying 
in IE.  Although many website designers were able to redesign their sites 
to overcome this problem, many were unaware of it and wondered why, 
suddenly, some clients were being locked out.

If it is confined to one site, have you emailed them to see if it is 
happening to others? If so, they will no doubt have an answer for you.

It's even possible that a recent update of your security suite may be 
blocking a potential security threat, particularly if it is proactive---ie 
if it investigates the content of any internet file BEFORE commencing 
downloading. This might apply if only one site is giving this problem, but 
not if ALL zip files are being rejected.

I suggest you report back when you have done a little more detective work.

Don Penlington


 From the Beach at Surfers Paradise in sunny Queensland.
Computer tutorials, local scenery,  and other things at my website:
http://users.tpg.com.au/deepend/index1.html