TSGL: Laptop power issue and blue screen

[Russell W. Coover]

I've not seen your problem and probably do not have an answer for you. In
fact, I've never worked with or on a laptop with the wireless service built
in. Those that I've used and seen all have a wireless card that needs to be
plugged in. 

But I would like to suggest that a possible way to correct this would be to
go to the Device Manager (I assume you're running some flavor of Windows XP)
within the Systems Icon in the Control Panel and completely uninstall ( I do
not mean "disable", I mean "uninstall") your wireless device. Reboot and the
wireless device will reinstall itself. If there was a problem with the
wireless device driver, this should fix your problem.

By the way, the above advice is good to use with any misbehaving device in
the computer. It is an easy fix and it frequently works. And I've never seen
it to cause problems or make the situation worse. 

Russ Coover

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of GalTrouble
Sent: Thursday, September 27, 2007 3:41 PM
To: Tech Support Guy Mailing List
Subject: TSGL: Laptop power issue and blue screen

Hello,

I have a laptop that I've had for over a year, running Windows XP Media 
Edition without a problem.

I recently went on vacation (flew in two planes) with my laptop.

Now that I'm home, I can run my laptop with wireless and battery.  If I plug

in my AC adapter, it blue screens.

I can also run it with my AC adapter plugged in, but only connected to a 
wired Cat5 plug.  If I unplug the AC adapter, it blue screens again.

I can not run my laptop on AC power and Wireless.  As soon as I plug the AC 
adapter in, it blue screens, and if I start it with the AC plug in, the 
wireless is listed as disabled.
When I try to enable it ... it blue screens.

Any ideas??? Not sure if something at the airport security did something to 
my power adapter .. or ... while in another state the hotel didn't have a 3 
pronged outlet, but they gave me an adapter to plug into it to convert the 2

prong to a 3 prong, and that's where I charged my battery for my laptop. 
Could that have something to do with it?

Also, while on vacation, i was connected to many different wireless 
hotspots, but my AV and Spyware detection programs produce no problems.

Any ideas or solutions appreciated.

GalTrouble 



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