TSGL: Hard times - reset router - all's ok !!

[Alan Mitchell]

You're welcome. I've been doing this since '64 and have found that unplugging electronics often solves a multitude of problems.

-----Original Message-----
From: "Tilman Brandl" <tbrandl2 at chello.at>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: 2/17/08 9:17 PM
Subject: Re: TSGL: Hard times - reset router - all's ok !!

Alan,

I've never seen a tip like your's for my problem. The thought of the router 
being behind this all had actually crossed my mind before, but since nobody 
on the web ever mentioned routers, I thought it wasn't worth messing with it 
...

Guess I'll first try your suggestions, it would be great to solve it this 
way. Tweaking any network settings actually was an intimidating thought for 
me - I'm not a network person ....  ;-/

Later ...
Must admit, I hadn't hoped to get anywhere near to solving this. Well, I 
followed your advice - in some way - pulled the plug on my router (just the 
router), let it sit that way for a while, plugged it in again, and let a 
dozen or so of my Maxthon-groups load, a hundred pages or more. EVERYTHING 
SEEMS FINE - AND LOADING FAST AGAIN !  WOW !!!

I really appreciate your great advice. Thanks so much.

Tilman

  ----- Original Message ----- 
  From: Alan Mitchell
  To: 'Tech Support Guy Mailing List'
  Sent: Sunday, February 17, 2008 5:42 PM
  Subject: Re: TSGL: Hard times with broken network connections


  I've seen similar problems which I have been able to resolve by powering
  down all network components (PC, router, modem) and then restarting them 
in
  this order. Modem: wait for quiescence on the lights. Router: ditto. MAIN 
PC
  (i.e., the one that you use to manage the router). Once it's connected 
(and
  before connecting any others), verify the status of the connections using
  the router's screens. Verify that, if you are using restrictions (number 
of
  PCs or IP range or specific MAC addresses) are all set properly. It 
probably
  wouldn't hurt to do an ipconfig /release and an ipconfig /renew and then
  verify that the router is properly assigning your addresses.

  Then, still before connecting any other computers, try your browser for an
  extended period and see if there are any problems. If not, then power on 
the
  other computers one at a time and see if the "problem" system now exhibits
  problems. If so, the most likely cause is the router and, if so, you
  probably need to do a factory reset and re-establish all your settings.

  Occasionally I have worked on routers that, for some reason or other,
  exhibit weird symptoms on direct connect even though the wireless is 
working
  just fine and doing a factory reset has always resolved the problem.

  Hope this helps.

  Alan

  -----Original Message-----
  From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
  Behalf Of Tilman Brandl
  Sent: Sunday, February 17, 2008 10:53 AM
  To: Tech Support Guy Mailing List
  Subject: TSGL: Hard times with broken network connections

  Hi,

  I'm struggling with continuous network related errors - with my back to 
the
  wall.

  Some history:
  Unfortunately I can't exactly tell what exactly happened BEFORE this 
started
  about a week ago (but then ... who can?). I've had problems before with OE
  not connecting, but this looked pretty erratic. Sometimes some accounts
  didn't work, possibly a server timeout. Later I learned that this was
  actually 'localhos't, possibly my spamfighting software (spamihilator).
  Removing that program didn't change things, so it looks like these already
  were connection problems ...

  At the same time I had a lot of BSODs repeatedly - after thorough searches 
I
  changed a memory timing in Bios, which improved things a lot.

  My network currently is 1 PC (win2k) + 1 PC (xp pro sp2) on a netgear 
router
  behind a cable modem (cabling) + 1 Notebook (vista) on Wlan from that same
  router (works well!).

  Now
  what I get are broken connections on PC 1 together with repeated event
  messages like:

  eventsource BROWSER; Event ID 8021: "The browser was unable to retrieve a
  list of servers from the browser master "\\ANDREA2400" on the network
  "\Device\NetBT_Tcpip_{C70B5AA7-E03A-465C-A1EE-E3EFE858837F}"
      Here Andrea2400 is the second PC on our network, running Win 2k (my
  machine is XP pro sp2)

  eventsource BROWSER; Event ID 8032: "The browser service has failed to
  retrieve the backup list too many times on transport of
  <\Device\NetBT_Tcpip_{C70B5AA7-E03A-465C-A1EE-E3EFE858837F}>. The backup
  browser is stopping."

  I've also seen
  eventsource NetBT; Event ID 4321: "The name "ARGEWIEN       :1d" could not
  be registered on the Interface with IP address 192.168.1.3. The machine 
with
  the IP address 192.168.1.2 did not allow the name to be claimed by this
  machine.
      Here ARGEWIEN is our workgroup;

  I've searched the net for solutions, but didn't find anything that would
  exactly fit with what I have ... (also: pretty complicated!)

  Sofar I either shut down the network connection and reactivate it, or shut
  down internet browser and open it again, or reboot the PC. Only the latter
  will give me some tine with a working connection again.

  My plans are to (1) get back to an earlier recovery point, about a week 
ago
  (2) delete the network items from control panel and let it install again 
...
  Any other ideas anybody out there?

  Tilman
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