TSGL: Slave drive not seen

[Alan Mitchell]

Since it was a primary drive in the old system, it's likely that the jumpers
are still set as Primary. On most drives today there is a legend that
identifies how to set the jumpers so that this drive is a Slave. If you
still can not see it, you might use any number of freeware utilities to see
if you can discover the drive. My personal favorite is UBCD4WIN which allows
you to boot the system using the CD and permits you to explore the disks.
You might also try UBCD-BASIC which has a whole lot of disk-oriented
utilities that should help.

Assuming you can "see" the data, you should be able to extract and put on
the new drive. If not, there are also a lot of freeware data recovery tools
out there that will assist in this endeavor.

Alan 

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Don Penlington
Sent: Sunday, January 06, 2008 1:14 PM
To: Tech Support Guy Mailing List
Subject: TSGL: Slave drive not seen

I'm setting up a new computer for a friend. He has had the hard drive from
his old computer temporarily installed as a slave drive on the new computer
so that he can extract his files from it. (His old computer suddenly failed
for some unknown reason and he has no backups).

The new system is XP SP2 with AVG a-v and Zone Alarm Pro, which I have
installed for him.

The 2nd drive is seen as a slave in bios, and is seen with no details other
than its name ("WD.....") and size in Device Manager, which says it's
working OK.

It is not visible in My Computer, nor in Drive Management.

I have tried uninstalling its driver in Device Manager and rebooting, but
that didn't make any difference.

I have run "Restore" which is a data recovery utility, but it doesn't see
the old HD either.

Is there any way I can make it readable?   I could possibly try 
partitioning the old drive via the XP CD, but I fear that that process will
wipe all existing data, and I don't want to risk that. I'm not sure if it
would even show up or whether it would be effective in any event.

If the old drive was "cooked", would Device Manager and BIOS still see it?

Any suggestions on how to make the old drive visible? Otherwise I'll get him
to take it into the local shop which built the computer to see what they can
do.

Don Penlington
 From the Beach at Surfers Paradise in sunny Queensland.
Computer tutorials, local scenery,  and other things at my website:
http://users.tpg.com.au/deepend/index1.html


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