TSGL: Outlook Express

[jonpan]

There were indeed 2 or 3 very large mails with attachments in Webmail. AV 
seems unlikely since the problem occurred with my account on two PCs, one 
using Comodo the other ZoneAlarm, so you're on the ball with the client. 
>From what the provider said, all the webmails were stored on their server, 
but how did they get there? Some from 2006, others from Nov. 2007 and I 
don't have "Save a copy on the Server" checked. I looked at Webmail again 
this morning and it was still empty, but I'll keep my eye on it for a while 
and let you know what goes there. Thanks again, Justin.

John
----- Original Message ----- 
From: "The Computer Whisperer" <justin at whisperer.com.au>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Saturday, January 19, 2008 1:08 PM
Subject: Re: TSGL: Outlook Express


John, your email client or more specifically your anti virus got stuck
during the scanning process of a particular message, you would probably find
if you cleared the single message that your email client/anti virus was
having trouble with, then the rest of the items would have been delivered
pronto. you will probably find the mesage that it was getting stuck on had
an attatchment of some sort. ie. it was a large email.

On 18/01/2008, jonpan <jonpan at onlinehome.de> wrote:
>
> Brilliant! I emptied all the messages in Webmail on three accounts and the
> normal email now goes like a flash of lightning. Now if I only knew when
> or
> why the mails go into Webmail instead of Outlook Express and why it
> influences OE, I'd be a happy camper.
> Many thanks for all the help and especially for the solution from Justin.
>
> John
> Od/G
>
> ----- Original Message -----
> From: "The Computer Whisperer" <justin at whisperer.com.au>
> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
> Sent: Thursday, January 17, 2008 11:42 PM
> Subject: Re: TSGL: Outlook Express
>
>
> your client or antivirus might be stuck on a particular message, you may
> be
> able to overcome the problem by logging into webmail and clearing the
> messages there, then the new ones may come in quickly from then on.
>
> Justin
>
> On 18/01/2008, jonpan <jonpan at onlinehome.de> wrote:
> >
> > Nope.
> > Apart from that,all the settings on two PCs are identical and my wife's
> > account settings work on my PC. I'll try my settings on her PC and if
> > that's
> > slow, then logically it has to be a server problem with my account.
> > I've just tried that and indeed, my account is slow on her PC, so I'll
> > send
> > a message to the provider
> >
> > John
> > Od/G
> >
> > ----- Original Message -----
> > From: "Von Hatten, Cosmio - Lions Gate Internet Ltd." <
> cosmiovh at lgisp.net>
> > To: "'Tech Support Guy Mailing List'" <list at tsgserver.com>
> > Sent: Thursday, January 17, 2008 5:12 PM
> > Subject: Re: TSGL: Outlook Express
> >
> >
> > Are the account settings set to leave copies of messages on the
> > server?
> >
> > Cosmio Von Hatten
> > Technical Consultant / Client Relations
> > Imagen Communications Inc.
> >
> > Tel: 604.694.1191 Fax: 604.320.1607
> > Tel: 250.537.1950 Fax: 250.537.5820
> > Toll Free: 800.798.1193 email: info at imagen.ca
> >
> > To further discuss this issue, please "Reply" to this
> > message and do not modify the subject line.
> >
> >
> >
> >
> > -----Original Message-----
> > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com]
> > On Behalf Of jonpan
> > Sent: Thursday, January 17, 2008 3:24 AM
> > To: Tech Support Guy Mailing List
> > Subject: Re: TSGL: Outlook Express
> >
> >
> > Thanks, Cosmio and Russ. I moved my many inbox messages into a sub
> > folder
> > but it made no difference.
> > The problem occurs not on downloading the emails but earlier, during
> > "Receiving List of Messages from Server".
> >
> > John
> > Od/G
> >
> > ----- Original Message -----
> > From: "Von Hatten, Cosmio - Lions Gate Internet Ltd."
> > <cosmiovh at lgisp.net>
> > To: "'Tech Support Guy Mailing List'" <list at tsgserver.com>
> > Sent: Wednesday, January 16, 2008 9:37 PM
> > Subject: Re: TSGL: Outlook Express
> >
> >
> > OE doesn't like to have many messages in the inbox. It's a good idea
> > to try and keep the inbox with as few messages as possible. Keeping
> > messages in sub folders is not a problem.
> >
> > Cosmio Von Hatten
> > Technical Consultant / Client Relations
> > Imagen Communications Inc.
> >
> > Tel: 604.694.1191 Fax: 604.320.1607
> > Tel: 250.537.1950 Fax: 250.537.5820
> > Toll Free: 800.798.1193 email: info at imagen.ca
> >
> > To further discuss this issue, please "Reply" to this
> > message and do not modify the subject line.
> >
> >
> >
> >
> > -----Original Message-----
> > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com]
> > On Behalf Of Russell W. Coover
> > Sent: Wednesday, January 16, 2008 11:56 AM
> > To: 'Tech Support Guy Mailing List'
> > Subject: Re: TSGL: Outlook Express
> >
> >
> > Hi Jon,
> >
> > While I don't use OE, the problem may be similar to a problem I had
> > using
> > Outlook a while ago. I had left approximately 400 messages in my inbox
> > and
> > noticed that downloading email into this folder was very slow. Moving
> > those
> > emails to another folder solved my problem.
> >
> > I suspect the problem was caused by Outlook trying to sort the new
> > emails
> > into the old, checking dates and times on each of the old and the new.
> >
> >
> > Russ Coover
> >
> > -----Original Message-----
> > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com]
> > On
> > Behalf Of jonpan
> > Sent: Wednesday, January 16, 2008 10:41 AM
> > To: ListTSG
> > Subject: TSGL: Outlook Express
> >
> > Hello all,
> >
> > When I click Send and Receive with OE I get a window with
> > "Checking for new messages on Provider" and "Receiving List of
> > Messages from
> > Server"
> >
> > It takes some 25 secs to run from left to right, then any messages are
> > downloaded reasonably fast. The 25 secs applies even when there are no
> > messages.
> >
> > My wife's PC has exactly the same settings but the operation is almost
> > instantaneous.
> >
> > I've tried switching off the firewall and AV, to no avail.
> >
> > Any ideas?
> >
> > Thanks,
> >
> > John
> > Od/G
> >
> > XP 2. One WLAN Router for both PCs
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>
>
>
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The Computer Whisperer - Your Friendly In-Home Technical Support Consultant

Telephone: (03) 5979 1122
Mobile 0406 467 701

Servicing the Mornington Peninsula (Victoria, Australia)
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