TSGL: An interesting problem

[Tilman Brandl]

Hi,

same here - I'm behind a netgear router and a cable modem - about 2-3 times 
a year I have to unplug them in order to get back my connection.

I a few cases btw it's (apparently) my Maxthon browser that get's stuck. I 
just shut it down and restart it, all is fine afterwards.

Tilman

----- Original Message ----- 
From: "Mike Morgan" <mikemorgan at mbm-inc.net>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Sunday, June 01, 2008 5:12 AM
Subject: Re: TSGL: An interesting problem


>I have a small network at work and it seems like once or twice a year I
> have to recycle the power on both the modem and the router. I just go
> ahead and do them both. I dont know why it happens but just accept it
> and try that first and also tell people who call me to do that and more
> often than not it works again.
>
> mike
>
> On Sat, May 31, 2008 at 10:04 PM, Alan Mitchell <
> alan_mitchell at mindspring.com> wrote:
>
>> An interesting problem has reoccured at a ministry where I do IT support.
>> In May '07 we were unable to communicate with our email host (GoDaddy) 
>> and
>> tracert printouts showed that the connection was failing in the GoDaddy
>> network even though no other customers were experiencing problems and I 
>> was
>> able to get through from home (as were the rest of the staff.) After 
>> trying
>> everything I knew (and a lot I didn't) I finally solved the problem by
>> powering down the router. Why that worked I have no idea.
>> Now in May '08 a similar problem occurred with several websites (all
>> connected to the same ministry but with 3 separate URLs.) We could not
>> connect using either IE or Firefox. This time instead of wasting time
>> testing I unplugged the router and, when powered up again, normal browser
>> access was restored.
>> Since I doubt that the month of May is involved, does anyone have a
>> suggestion as to why this Linksys router seems to be the problem?
>>
>> Thanks,
>> Alan