TSGL: Firefox addons

Don Penlington deepend at tpg.com.au
Fri Mar 7 12:10:26 EST 2008


Bob wrote:
>If I try to install a new addon, I get the message that
>the "addon will be installed when fire fox is
>restarted". If I restart firefox, the addon is not
>installed and the restart message remains. If I restart
>numerous times nothing changes.>>


I'm guessing, as I don't use Firefox.

Sounds to me as if possibly one of your security programs is blocking it, 
probably something which protects against BHO's. Are you running 
Winpatrol,, ZoneAlarm Pro, Nortons, or anything of that nature?

It's always important to state which OS you are running. eg if Vista---have 
you turned off UAC (User Access Control)?
This prevents you from installing new software, though you should be seeing 
warning messages if that is the case.

Try disconnecting your phone line if on broadband, reboot into Safe Mode, 
and install from Safe Mode. This should disable any protection software, in 
case that's the problem.

Reboot and see what happens.

I'd suggest you make a System Restore backup point first before carrying 
out this procedure, in case the installation throws everything out of gear.

Don Penlington


 From the Beach at Surfers Paradise in sunny Queensland.
Computer tutorials, local scenery,  and other things at my website:
http://users.tpg.com.au/deepend/index1.html




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