TSGL: encryption question

[Tilman Brandl]

Craig,

my guess is that the files are lost, but I'm only guessing.

See http://www.google.com/search?hl=de&q=recover+ntfs+encrypted+files

Tilman

----- Original Message ----- 
From: "Craig" <crtrav at charter.net>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Saturday, March 08, 2008 9:06 AM
Subject: TSGL: encryption question


>I received this email from a family member,
> 
> I have some protected files (mainly my pictures and home videos) on my 
> external hard drive, then I had to reformat my hard drive but I forgot 
> to unprotect these files on my external.  Now I can't open these files.  
> How can I unprotect them?  I know there has to be a way! it's on a usb, 
> it's a seagate. I just used the regular windows protection. for 
> instance, many of the files are .jpg, so I right click on the file, then 
> properties, then I click attributes: advanced, then encrypt contents to 
> secure data. sometimes I have access to the details button which shows 
> who has access to the file. my old computer name and certificate are 
> listed from before the reformat. now my certificate is a totally 
> different number (I checked). anyway, what can I do? all of emma's 
> beautiful pictures are frozen!
> 
> 
> Am I right by telling her that they are lost? It's XPSP2