TSGL: encryption question

[Eric and Merna Bitter]

Craig,

>From a Google search of
"Seagate" + "USB" + "external drive" + "protected files"
which produced forty-three results (some but NOT all checked by yours
truly), although the situation below is not exactly what you have described,
it seems comparable and just might help.

*****

>From a thread starting at
http://www.tech-archive.net/Archive/WinXP/microsoft.public.windowsxp.general
/2005-01/19407.html
as follows:
"I use an external hard drive to back up data from my pc which is password
protected. The PC is now out for repairs and I tried to access the files in
the hard drive using another PC, but I can not. Is there any way to recover
the files? I fear that if the manufacturer reinstalls my OS then all the
data will be lost. "

First reply at
http://www.tech-archive.net/Archive/WinXP/microsoft.public.windowsxp.general
/2005-01/19506.html
"What do you mean password protected? XP doesn't protect files and folders
using a password - it uses permissions. Do you mean the login account has a
password or did you install a third party program that password protects
files and folders? If the former then it's an issue of taking ownership.  In
Start | Help and Support type ownership or see this article:
HOW TO: Take Ownership of a File or Folder in Windows XP
http://support.microsoft.com/?id=308421

Next at
http://www.tech-archive.net/Archive/WinXP/microsoft.public.windowsxp.general
/2005-01/19518.html
"It was the former.  I tried following the instructions as provided in the
link. However, there was no 'security' tab available; the only tabs that
were present were 'general', 'sharing and 'customize'."

And finally at
http://www.tech-archive.net/Archive/WinXP/microsoft.public.windowsxp.general
/2005-01/19533.html
"Done! Forgot to see the two magic words: "safe mode"! Thanks a lot!"

End of copied and pasted thread.

*****

Good luck.

Merna


----- Original Message -----
From: "Tilman Brandl" <tbrandl2 at chello.at>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Saturday, March 08, 2008 8:47 PM
Subject: Re: TSGL: encryption question


Craig,

my guess is that the files are lost, but I'm only guessing.

See http://www.google.com/search?hl=de&q=recover+ntfs+encrypted+files

Tilman

----- Original Message -----
From: "Craig" <crtrav at charter.net>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Saturday, March 08, 2008 9:06 AM
Subject: TSGL: encryption question


>I received this email from a family member,
>
> I have some protected files (mainly my pictures and home videos) on my
> external hard drive, then I had to reformat my hard drive but I forgot
> to unprotect these files on my external.  Now I can't open these files.
> How can I unprotect them?  I know there has to be a way! it's on a usb,
> it's a seagate. I just used the regular windows protection. for
> instance, many of the files are .jpg, so I right click on the file, then
> properties, then I click attributes: advanced, then encrypt contents to
> secure data. sometimes I have access to the details button which shows
> who has access to the file. my old computer name and certificate are
> listed from before the reformat. now my certificate is a totally
> different number (I checked). anyway, what can I do? all of emma's
> beautiful pictures are frozen!
>
>
> Am I right by telling her that they are lost? It's XPSP2


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