TSGL: encryption question

[Alan Mitchell]

Just a thought. Does a backup from any time exist? Or, if this is a manufactured system with recovery disk it may be possible to recreate the original environment. I'd probably try on as close to a new duplicate disk as I could find and not screw with the rebuilt disk.

-----Original Message-----
From: "Craig" <crtrav at charter.net>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: 3/8/08 5:51 PM
Subject: Re: TSGL: encryption question

The forums seem to show the same question asked, but no direct answers. 
The kicker for me was the Microsoft site that warns, "NOTE: If you do 
not have access to a Recovery Agent's account with a valid recovery key, 
you cannot recover the data. There is no workaround in EFS." And since 
my niece reformatted her C: drive, that 40 digit key was lost. I'll 
report to her that the data is probably gone forever.

Thank you to all who helped me with this problem. You furnished a lot of 
interesting reading. This List is such a fabulous resource!

Craig



Craig wrote:
> I received this email from a family member,
>
> I have some protected files (mainly my pictures and home videos) on my 
> external hard drive, then I had to reformat my hard drive but I forgot 
> to unprotect these files on my external.  Now I can't open these files.  
> How can I unprotect them?  I know there has to be a way! it's on a usb, 
> it's a seagate. I just used the regular windows protection. for 
> instance, many of the files are .jpg, so I right click on the file, then 
> properties, then I click attributes: advanced, then encrypt contents to 
> secure data. sometimes I have access to the details button which shows 
> who has access to the file. my old computer name and certificate are 
> listed from before the reformat. now my certificate is a totally 
> different number (I checked). anyway, what can I do? all of emma's 
> beautiful pictures are frozen!
>
>
> Am I right by telling her that they are lost? It's XPSP2
>
>
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