TSGL: I need to know which updates to uninstall!

[Luminosity]

Thank you, Russ.  The thing about 6.5 is that it was the most stable 
version out there at the time in spite of all of its issues, especially 
after the horrifying experiences many of us video editors had with 
Premiere 6.0 and 6.01 (the nonlinear editing equivalent of Windows ME 
AAUGGHH). 

My buddy and I pulled an all-nighter and narrowed it down to a conflict 
with Premiere and his NVIDIA drivers, which is laughably ironic, since 
the latest GeForce cards are designed for gaming and video. We ended up 
un/reinstalling Premiere in safe mode, and it worked, so we went through 
his WinXP install, driver by driver, and narrowed it down to that.

However, I do distinctly remember advice from this list (for which I 
remain grateful) about NOT getting specific WinXP updates, and 
uninstalling specific ones that I did get.  Unfortunately, that was at 
least one computer rebuild ago, and I lost that email.  Is there an 
archive I can peruse? I was over at the techguy site last night as well, 
reading everything I could find in the forums, and I actually found a 
post describing my buddy's issues almost exactly (!) from 2006, but no 
answer to it.

On a personal note or two, I've used four different NLE programs in the 
decade that I've been editing video, and they're *all* buggy.  From Avid 
Pro to Ulead, PC or Mac, they all have maddening little quirks and bugs, 
but Premiere's seemed the most easily surmountable, usually requiring 
simple fixes like freeing up RAM or rolling back drivers or avoiding 
updates (e.g., I used to capture analog video using Pinnacle, which was 
pretty much designed to dovetail with Premiere, and XP SP2 rendered 
their entire DV program useless, so I learned how to work with scripts). 

Thank you again for the suggestion.

Lum

Russell W. Coover wrote:
> Lum, 
>
> Looks like the others may not have an answer for you, and I, too, cannot
> give you a specific answer. 
>
> However, since I knew nothing about Premier 6.5, I did a little research and
> found that it was an expensive Adobe application for editing video and other
> purposes. Adobe no longer supports it (probably because of the horrible
> reviews on it tbat I saw), and because of problems like your friend has.
> Frankly, from what I read of Premier, your friend may be better off using
> another software, but since I don't know his needs and what is available,
> Premier may be necessary. 
>
> That said, I found no solutions for the problem. What I did find was a
> Microsoft webpage that indicated that Premier 6.5 is compatible with XP
> Service Pack 2. So I do have a suggestion that may work, though it will be a
> pain in the bottom ... Uninstall Premier. Remove all updates including SP2.
> Reinstall SP2. Reinstall Premier. Check that it works. If it does, install
> each update not installed, one by one, and check to see if it breaks
> Premier. If it does not, leave it. If it does, remove it. 
>
> I sure hope someone here has a better answer than mine. Good luck to your
> friend.
>
> Russ Coover
>
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of Luminosity
> Sent: Saturday, May 24, 2008 11:08 PM
> To: Tech Support Guy Mailing List
> Subject: TSGL: I need to know which updates to uninstall!
>
> Hi y'all!
>
> I remember my experience with this. I do.  But nothing specific.  One of 
> my friends is using Premiere 6.5 on WinXP Pro SP2.  He just rebuilt his 
> computer, has 4GB RAM, NVIDIA GeForce 8600 video card, ASUS  P5KE 
> motherboard, Pentium Quad chip. He has run all of the updates from 
> Microsoft (sadly). Yes, everything he owns is legally his.  :)
>
> He cannot open the program.  Here's his email to me:
>
> /When I start up Premiere, the program window opens and starts 
> "initializing" for approximately 1.5 seconds before I get the basic 
> Windows error of (to paraphrase) "this program has suffered an error and 
> needs to close, would you like to send an error report", etc etc. No 
> specific error, nothing to guide me in the direction of fixing it. I 
> have uninstalled and reinstalled Premiere at least five times now (I've 
> lost count). I've tried to load it no fewer than three times each 
> install just in case it's finicky. I usually restarted after 
> installation, but not always. (I've tried on a clean boot many times.) I 
> did a full "typical" install the very first time, then after that I just 
> did a custom and left out the stuff I didn't need like Quicktime (again) 
> and the Real Media thing (eww). I only checked the first four boxes of 
> the 8. (I had the audio filters checked for awhile and kept getting an 
> error message on install that I thought was the reason the whole thing 
> would crash. Well, I don't get that error anymore after unchecking the 
> box, and it's still not fixed.)
>
> /I remember that, a couple of years ago, I had this same issue, and one 
> of y'all told me that there were specific XP updates that rendered 
> Premiere 6.5 unstable, and for me to uninstall those specific updates 
> (which started with a "K," IIRC).  I did just that, and everything was 
> copacetic.  Does anyone remember this?  Or can you tell me where to look 
> to find that list of updates?
>
> Thanks in advance,
>
> Luminosity
>
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