TSGL: I need to know which updates to uninstall!

[Luminosity]

Thank you Merna.  I remember *my* RAM issues, and the advice from this 
list is still valid!  I don't know how long I've been on here, but I 
know it's been longer than any other list besides the few that I 
moderate myself.  Also, you indirectly answered my earlier question to 
Russ--is there a place where I can look through old posts, so I'm 
grateful for that.

He and I think we've found the culprit, as I said in my previous 
post--the NVIDIA graphics driver.  We're going to work from that.

Thank you again for your efforts on my behalf.  *saves these emails 
because I have a funny feeling I'll be needing them*

Lum

Eric and Merna Bitter wrote:
> Luminosity,
>
> You started your query with "I remember my experience with this. I do.  But
> nothing specific."
>
> I have checked the emails I have saved from TSGL since I joined the List in
> late 2002 (pre-TSGL archive days) for anything containing the word
> "Premier."  I have found a thread started on 2007.05.25 by you with the
> subject "looking for advice on freeing up RAM, power, etc."  I am sending
> the three emails I saved as separate messages.
>
> I save only the "concluding" emails -- e.g. I did not save your original
> query because it is contained in the reply from Russ Coover which I did save
> (prev eml #1).  Your original is also contained in prev eml #2 (made up of
> your query, H. Davis' reply, and Lee Bunyard's comment).  Prev eml #3
> contains comments from Don Penlington and Justin (The Computer Whisperer).
>
> The complete thread is at
> http://www.tsgserver.com/pipermail/list_tsgserver.com/2007-May/subject.html#
> start.
>
> Was that the experience you were remembering?  It doesn't seem to be the
> same problem as your friend is having from your current description and so
> may not help.
>
> Or were you remembering something else again?
>
> Merna
>
>
>
> ----- Original Message -----
> From: "Russell W. Coover" <coover at fastmail.fm>
> To: "'Tech Support Guy Mailing List'" <list at tsgserver.com>
> Sent: Monday, May 26, 2008 4:00 PM
> Subject: Re: TSGL: I need to know which updates to uninstall!
>
>
> Lum,
>
> Looks like the others may not have an answer for you, and I, too, cannot
> give you a specific answer.
>
> However, since I knew nothing about Premier 6.5, I did a little research and
> found that it was an expensive Adobe application for editing video and other
> purposes. Adobe no longer supports it (probably because of the horrible
> reviews on it tbat I saw), and because of problems like your friend has.
> Frankly, from what I read of Premier, your friend may be better off using
> another software, but since I don't know his needs and what is available,
> Premier may be necessary.
>
> That said, I found no solutions for the problem. What I did find was a
> Microsoft webpage that indicated that Premier 6.5 is compatible with XP
> Service Pack 2. So I do have a suggestion that may work, though it will be a
> pain in the bottom ... Uninstall Premier. Remove all updates including SP2.
> Reinstall SP2. Reinstall Premier. Check that it works. If it does, install
> each update not installed, one by one, and check to see if it breaks
> Premier. If it does not, leave it. If it does, remove it.
>
> I sure hope someone here has a better answer than mine. Good luck to your
> friend.
>
> Russ Coover
>
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of Luminosity
> Sent: Saturday, May 24, 2008 11:08 PM
> To: Tech Support Guy Mailing List
> Subject: TSGL: I need to know which updates to uninstall!
>
> Hi y'all!
>
> I remember my experience with this. I do.  But nothing specific.  One of
> my friends is using Premiere 6.5 on WinXP Pro SP2.  He just rebuilt his
> computer, has 4GB RAM, NVIDIA GeForce 8600 video card, ASUS  P5KE
> motherboard, Pentium Quad chip. He has run all of the updates from
> Microsoft (sadly). Yes, everything he owns is legally his.  :)
>
> He cannot open the program.  Here's his email to me:
>
> /When I start up Premiere, the program window opens and starts
> "initializing" for approximately 1.5 seconds before I get the basic
> Windows error of (to paraphrase) "this program has suffered an error and
> needs to close, would you like to send an error report", etc etc. No
> specific error, nothing to guide me in the direction of fixing it. I
> have uninstalled and reinstalled Premiere at least five times now (I've
> lost count). I've tried to load it no fewer than three times each
> install just in case it's finicky. I usually restarted after
> installation, but not always. (I've tried on a clean boot many times.) I
> did a full "typical" install the very first time, then after that I just
> did a custom and left out the stuff I didn't need like Quicktime (again)
> and the Real Media thing (eww). I only checked the first four boxes of
> the 8. (I had the audio filters checked for awhile and kept getting an
> error message on install that I thought was the reason the whole thing
> would crash. Well, I don't get that error anymore after unchecking the
> box, and it's still not fixed.)
>
> /I remember that, a couple of years ago, I had this same issue, and one
> of y'all told me that there were specific XP updates that rendered
> Premiere 6.5 unstable, and for me to uninstall those specific updates
> (which started with a "K," IIRC).  I did just that, and everything was
> copacetic.  Does anyone remember this?  Or can you tell me where to look
> to find that list of updates?
>
> Thanks in advance,
>
> Luminosity
>
>
>
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