From ian at iarp.ca  Wed Oct  1 00:01:08 2008
From: ian at iarp.ca (Ian Ramsey-Planck)
Date: Wed, 1 Oct 2008 00:01:08 -0400
Subject: TSGL: Can't access Google thru IE 7
In-Reply-To: <c46.41192084.36142dc0@aol.com>
References: <c46.41192084.36142dc0@aol.com>
Message-ID: <adc2940c0809302101t3a4b0940ncef951dfb4208f9@mail.gmail.com>

Quick suggestion,

Check out a file called 'hosts' located in:
C:\Windows\System32\drivers\etc

Should be the same path for Vista and XP, open it in Notepad and make sure
there is no entry listed as such:
http://searchportal.information.com<http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UUQsCWhZHAEQGVEUCCRtWV1USXwpBawBUVgZYUQUNU0VZOg9XXANSA1sN_>
www.google.com

or anything funny like that, and unless you've edited this file yourself,
the only real entry that should be listed there is:
127.0.0.1       localhost

in Vista there is 1 other entry listed
::1             localhost

On Tue, Sep 30, 2008 at 9:34 PM, <Beezersmom at aol.com> wrote:

> Yesterday when I used IE 7 to access Google I couldn't and  still can't,
> I'm
> being sent to this site
>
> _
> http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UUQs
> CWhZHAEQGVEUCCRtWV1USXwpBawBUVgZYUQUNU0VZOg9XXANSA1sN_<http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UUQsCWhZHAEQGVEUCCRtWV1USXwpBawBUVgZYUQUNU0VZOg9XXANSA1sN_>
> (
> http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UUQsCWhZHAEQGVEUCCRtWV1USXw
> pBawBUVgZYUQUNU0VZOg9XXANSA1sN<http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UUQsCWhZHAEQGVEUCCRtWV1USXwpBawBUVgZYUQUNU0VZOg9XXANSA1sN>
> )
>
> I don't know anything about it, what it is or where it  came from.
> I always use IE 7 to search on Google so I can use Trend  Protect, the same
> as McAfee  Site Advisor,  but now I can even get to Google.
> Can anyone tell me how to get rid of the site so I can access  Google?
> I'm totally lost and don't know what to do.
> Thanks a lot
>
> Toni
>
>
>
>
> **************Looking for simple solutions to your real-life financial
> challenges?  Check out WalletPop for the latest news and information, tips
> and
> calculators.      (http://www.walletpop.com/?NCID=emlcntuswall00000001)
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>



-- 
Thanks
Ian R-P

From campbell1930 at charter.net  Wed Oct  1 00:15:34 2008
From: campbell1930 at charter.net (Donald)
Date: Tue, 30 Sep 2008 23:15:34 -0500
Subject: TSGL: Windows Task Manager
References: <000801c9232b$909b42f0$0501a8c0@foxworks>
	<b4e601c92362$57261310$0201a8c0@til4200>
Message-ID: <002201c9237c$5a3c54f0$0501a8c0@foxworks>

Ahh... the simple solutions are always the best!
Thanks Tilman

----- Original Message ----- 
From: "Tilman Brandl" <tbrandl2 at chello.at>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Tuesday, September 30, 2008 20:09
Subject: Re: TSGL: Windows Task Manager


> Donald,
>
> in order to earn the title of a TUIU (Truly Unintimidated User) your 
> desktop-actions should show a broader range of variation  ;-))
>
> Double-click anywhere on the grey (?) border space around that window and 
> it will switch back to task manager.
>
> Cheers
> Tilman
>
> ----- Original Message ----- 
> From: "Donald" <campbell1930 at charter.net>
> To: "Tech Support Guy Mailing List" <List at tsgserver.com>
> Sent: Tuesday, September 30, 2008 8:37 PM
> Subject: TSGL: Windows Task Manager
>
>
>>I believe I accidently clicked somewhere near the bottom of my task 
>>manager and the page changed to a window showing only "performance".
>> There is no header (Windows Task Manager).  No File, Options, View etc.
>> No tabs (applications, processes etc)
>>
>> I have tried clicking all over what little remains of the window.
>> I tried system restore.
>>
>> Win XP  SP2
>>
>> Thanks everyone.
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/ 



From Beezersmom at aol.com  Wed Oct  1 00:39:42 2008
From: Beezersmom at aol.com (Beezersmom at aol.com)
Date: Wed, 1 Oct 2008 00:39:42 EDT
Subject: TSGL: Can't access Google thru IE 7
Message-ID: <cf2.41ae1418.3614590e@aol.com>

 
Thank you for responding.
I'm sorry but I didn't know you needed any other information  about my PC.  I 
do use Windows XP Creative Media  Center.
In C:\Windows\System32\drivers\etc I do have 1 folder  named 'hosts' plus 15 
other ones.  
I opened 'hosts' with Notepad, there were no http://, no  searchportal and no 
_www.google.com_ (http://www.google.com)     but there were hundreds of 
entries, never been there before.
 
 Toni
 
 
In a message dated 10/1/2008 12:02:39 A.M. Eastern Daylight Time,  
ian at iarp.ca writes:

Quick  suggestion,

Check out a file called 'hosts' located  in:
C:\Windows\System32\drivers\etc

Should be the same path for  Vista and XP, open it in Notepad and make sure
there is no entry listed as  such:
http://searchportal.information.com<http://searchportal.information.com/index.
mas?epl=00720044UVsPWVALXVUMVV8UUQsCWhZHAEQGVEUCCRtWV1USXwpBawBUVgZYUQUNU0VZOg
9XXANSA1sN_>
www.google.com

or  anything funny like that, and unless you've edited this file yourself,
the  only real entry that should be listed there is:
127.0.0.1     localhost

in Vista there is 1 other entry  listed
::1              localhost

On Tue, Sep 30, 2008 at 9:34 PM, <Beezersmom at aol.com>  wrote:

> Yesterday when I used IE 7 to access Google I couldn't  and  still can't,
> I'm
> being sent to this  site
>
> _
>  
http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UUQs
>  
CWhZHAEQGVEUCCRtWV1USXwpBawBUVgZYUQUNU0VZOg9XXANSA1sN_<http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UUQsCWhZHAEQGVEUCCRtWV1US
XwpBawBUVgZYUQUNU0VZOg9XXANSA1sN_>
>  (
>  
http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UUQsCWhZHAEQGVEUCCRtWV1USXw
>  
pBawBUVgZYUQUNU0VZOg9XXANSA1sN<http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UUQsCWhZHAEQGVEUCCRtWV1USXwpBawBUVgZYUQUNU0VZOg9X
XANSA1sN>
>  )
>
> I don't know anything about it, what it is or where it   came from.
> I always use IE 7 to search on Google so I can use  Trend  Protect, the same
> as McAfee  Site Advisor,  but  now I can even get to Google.
> Can anyone tell me how to get rid of the  site so I can access  Google?
> I'm totally lost and don't know  what to do.
> Thanks a lot
>
>  Toni
>
>
>
>
> **************Looking for simple  solutions to your real-life financial
> challenges?  Check out  WalletPop for the latest news and information, tips
> and
>  calculators.       (http://www.walletpop.com/?NCID=emlcntuswall00000001)
>  _______________________________________________
> Tech Support Guy  Mailing List
> http://www.tsgserver.com/list/
>



--  
Thanks
Ian  R-P
_______________________________________________
Tech Support Guy  Mailing List
http://www.tsgserver.com/list/







**************Looking for simple solutions to your real-life financial 
challenges?  Check out WalletPop for the latest news and information, tips and 
calculators.      (http://www.walletpop.com/?NCID=emlcntuswall00000001)

From ian at iarp.ca  Wed Oct  1 00:48:39 2008
From: ian at iarp.ca (Ian Ramsey-Planck)
Date: Wed, 1 Oct 2008 00:48:39 -0400
Subject: TSGL: Can't access Google thru IE 7
In-Reply-To: <cf2.41ae1418.3614590e@aol.com>
References: <cf2.41ae1418.3614590e@aol.com>
Message-ID: <adc2940c0809302148i406d679fkcd07a00f46ef1e85@mail.gmail.com>

What are some of them? Weird that theirs hundreds listed. Unless this
machine is part of some kinda of corporate network.

On Wed, Oct 1, 2008 at 12:39 AM, <Beezersmom at aol.com> wrote:

>
> Thank you for responding.
> I'm sorry but I didn't know you needed any other information  about my PC.
>  I
> do use Windows XP Creative Media  Center.
> In C:\Windows\System32\drivers\etc I do have 1 folder  named 'hosts' plus
> 15
> other ones.
> I opened 'hosts' with Notepad, there were no http://, no  searchportal and
> no
> _www.google.com_ (http://www.google.com)     but there were hundreds of
> entries, never been there before.
>
>  Toni
>


-- 
Thanks
Ian R-P

From Beezersmom at aol.com  Wed Oct  1 01:03:21 2008
From: Beezersmom at aol.com (Beezersmom at aol.com)
Date: Wed, 1 Oct 2008 01:03:21 EDT
Subject: TSGL: {Spam?} Re:  Can't access Google thru IE 7
Message-ID: <ccd.432a5782.36145e99@aol.com>

 
This is my personal PC at home.
All I know to do is to copy and paste the information for  you:
 
 Copyright (c) 1993-1999 Microsoft Corp.

This  is a sample HOSTS file used by Microsoft TCP/IP for Windows.

This  file contains the mappings of IP addresses to host names. Each
entry  should be kept on an individual line. The IP address should
be placed  in the first column followed by the corresponding host name.
The IP  address and the host name should be separated by at least  one
space.

Additionally, comments (such as these) may be  inserted on individual
lines or following the machine name denoted by a  '#' symbol.

For example:

102.54.94.97      rhino.acme.com          # source  server
38.25.63.10      x.acme.com               # x client host
 
127.0.0.1        localhost
10.254.254.253 Xdrive

Start of entries inserted by Spybot - Search &  Destroy
          
This is were there are hundreds of entries:
 
127.0.0.1 _www.zpwebsource.com_ (http://www.zpwebsource.com) 
127.0.0.1 zpwebsource.com
127.0.0.1 _www.zqavanjpn.biz_ (http://www.zqavanjpn.biz) 
127.0.0.1 zqavanjpn.biz
127.0.0.1 z-quest.com
127.0.0.1 _www.z-quest.com_ (http://www.z-quest.com) 
127.0.0.1 _www.zsupereva.it_ (http://www.zsupereva.it) 
127.0.0.1 zsupereva.it
127.0.0.1 _www.zsvcompany.com_ (http://www.zsvcompany.com) 
127.0.0.1 zsvcompany.com
127.0.0.1 _www.zuoyouweinan.com_ (http://www.zuoyouweinan.com) 
127.0.0.1 zuoyouweinan.com
127.0.0.1 zurrusco.com
127.0.0.1 _www.zurrusco.com_ (http://www.zurrusco.com) 
127.0.0.1 zvimigdal.com
127.0.0.1 _www.zxcsolution.com_ (http://www.zxcsolution.com) 
127.0.0.1 zxcsolution.com
127.0.0.1 zxlinks.com
127.0.0.1 _www.zxlinks.com_ (http://www.zxlinks.com) 
127.0.0.1 zyban-zocor-levitra.com
#  This list is Copyright 2000-2008 Safer Networking Limited
127.0.0.1 _www.meine-grusskarten.de_ (http://www.meine-grusskarten.de) 
127.0.0.1 meine-grusskarten.de
#  End of entries inserted by Spybot - Search & Destroy

If I did this wrong, please let me know.  The  only entry I recognize in this 
is zocor , it is a medicine I  remember from working in the medical field.  
127.0.0.1 zyban-zocor-levitra.com


Toni
           
 
 
In a message dated 10/1/2008 12:49:09 A.M. Eastern Daylight Time,  
ian at iarp.ca writes:

What are  some of them? Weird that theirs hundreds listed. Unless this
machine is  part of some kinda of corporate network.

On Wed, Oct 1, 2008 at 12:39  AM, <Beezersmom at aol.com> wrote:

>
> Thank you for  responding.
> I'm sorry but I didn't know you needed any other  information  about my PC.
>  I
> do use Windows XP  Creative Media  Center.
> In C:\Windows\System32\drivers\etc I do  have 1 folder  named 'hosts' plus
> 15
> other ones.
>  I opened 'hosts' with Notepad, there were no http://, no  searchportal  and
> no
> _www.google.com_ (http://www.google.com)   but there were hundreds of
> entries, never been there  before.
>
>  Toni
>


-- 
Thanks
Ian  R-P
_______________________________________________
Tech Support Guy  Mailing List
http://www.tsgserver.com/list/






**************Looking for simple solutions to your real-life financial 
challenges?  Check out WalletPop for the latest news and information, tips and 
calculators.      (http://www.walletpop.com/?NCID=emlcntuswall00000001)

From Beezersmom at aol.com  Wed Oct  1 01:07:53 2008
From: Beezersmom at aol.com (Beezersmom at aol.com)
Date: Wed, 1 Oct 2008 01:07:53 EDT
Subject: TSGL: {Spam?} Re:  {Spam?} Re:  Can't access Google thru IE 7
Message-ID: <cfb.4236e1d5.36145fa9@aol.com>

 
FYI...
 
Somewhere between leaving my PC and receiving this email, this  was added to 
the subject {Spma?}, I didn't insert it in the  subject.
 
Toni 
 
In a message dated 10/1/2008 1:03:55 A.M. Eastern Daylight Time,  
Beezersmom at aol.com writes:


This  is my personal PC at home.
All I know to do is to copy and paste the  information for  you:

Copyright (c) 1993-1999 Microsoft  Corp.

This  is a sample HOSTS file used by Microsoft TCP/IP for  Windows.

This  file contains the mappings of IP addresses to host  names. Each
entry  should be kept on an individual line. The IP  address should
be placed  in the first column followed by the  corresponding host name.
The IP  address and the host name should be  separated by at least  one
space.

Additionally, comments (such  as these) may be  inserted on individual
lines or following the  machine name denoted by a  '#' symbol.

For  example:

102.54.94.97      rhino.acme.com     # source  server
38.25.63.10       x.acme.com               # x client  host

127.0.0.1        localhost
10.254.254.253  Xdrive

Start of entries inserted by Spybot - Search &   Destroy

This is were there are  hundreds of entries:

127.0.0.1 _www.zpwebsource.com_  (http://www.zpwebsource.com) 
127.0.0.1 zpwebsource.com
127.0.0.1  _www.zqavanjpn.biz_ (http://www.zqavanjpn.biz) 
127.0.0.1  zqavanjpn.biz
127.0.0.1 z-quest.com
127.0.0.1 _www.z-quest.com_  (http://www.z-quest.com) 
127.0.0.1 _www.zsupereva.it_  (http://www.zsupereva.it) 
127.0.0.1 zsupereva.it
127.0.0.1  _www.zsvcompany.com_ (http://www.zsvcompany.com) 
127.0.0.1  zsvcompany.com
127.0.0.1 _www.zuoyouweinan.com_  (http://www.zuoyouweinan.com) 
127.0.0.1 zuoyouweinan.com
127.0.0.1  zurrusco.com
127.0.0.1 _www.zurrusco.com_ (http://www.zurrusco.com)  
127.0.0.1 zvimigdal.com
127.0.0.1 _www.zxcsolution.com_  (http://www.zxcsolution.com) 
127.0.0.1 zxcsolution.com
127.0.0.1  zxlinks.com
127.0.0.1 _www.zxlinks.com_ (http://www.zxlinks.com)  
127.0.0.1 zyban-zocor-levitra.com
#  This list is Copyright  2000-2008 Safer Networking Limited
127.0.0.1 _www.meine-grusskarten.de_  (http://www.meine-grusskarten.de) 
127.0.0.1  meine-grusskarten.de
#  End of entries inserted by Spybot - Search  & Destroy

If I did this wrong, please let me know.  The   only entry I recognize in 
this 
is zocor , it is a medicine I   remember from working in the medical field.  
127.0.0.1  zyban-zocor-levitra.com


Toni



In a message dated 10/1/2008 12:49:09 A.M. Eastern  Daylight Time,  
ian at iarp.ca writes:

What are  some of  them? Weird that theirs hundreds listed. Unless this
machine is  part  of some kinda of corporate network.

On Wed, Oct 1, 2008 at 12:39   AM, <Beezersmom at aol.com> wrote:

>
> Thank you for   responding.
> I'm sorry but I didn't know you needed any other   information  about my PC.
>  I
> do use Windows XP   Creative Media  Center.
> In C:\Windows\System32\drivers\etc I  do  have 1 folder  named 'hosts' plus
> 15
> other  ones.
>  I opened 'hosts' with Notepad, there were no http://,  no  searchportal  
and
> no
> _www.google.com_  (http://www.google.com)   but there were hundreds of
>  entries, never been there  before.
>
>   Toni
>


-- 
Thanks
Ian   R-P
_______________________________________________
Tech Support  Guy  Mailing  List
http://www.tsgserver.com/list/






**************Looking  for simple solutions to your real-life financial 
challenges?  Check  out WalletPop for the latest news and information, tips 
and  
calculators.       (http://www.walletpop.com/?NCID=emlcntuswall00000001)
_______________________________________________
Tech  Support Guy Mailing  List
http://www.tsgserver.com/list/







**************Looking for simple solutions to your real-life financial 
challenges?  Check out WalletPop for the latest news and information, tips and 
calculators.      (http://www.walletpop.com/?NCID=emlcntuswall00000001)

From ian at iarp.ca  Wed Oct  1 01:12:31 2008
From: ian at iarp.ca (Ian Ramsey-Planck)
Date: Wed, 1 Oct 2008 01:12:31 -0400
Subject: TSGL: Can't access Google thru IE 7
Message-ID: <adc2940c0809302212sc3477b0x2b4b168f0fedd783@mail.gmail.com>

I think it's because there are so many links, to known spyware websites in
the email that a program on your machine is adding it.

The list looks fine, and has been added to by Spybot, and as it looks
nothings messing with google in this file.

Maybe virus? Others will have more suggestions in time.

On Wed, Oct 1, 2008 at 1:07 AM, <Beezersmom at aol.com> wrote:

>
> FYI...
>
> Somewhere between leaving my PC and receiving this email, this  was added
> to
> the subject {Spma?}, I didn't insert it in the  subject.
>
> Toni
>



-- 
Thanks
Ian R-P

From Computerfee at t-online.de  Wed Oct  1 02:26:14 2008
From: Computerfee at t-online.de (Heidi Schroeder)
Date: Wed, 1 Oct 2008 08:26:14 +0200
Subject: TSGL: Can't access Google thru IE 7
In-Reply-To: <c46.41192084.36142dc0@aol.com>
References: <c46.41192084.36142dc0@aol.com>
Message-ID: <0210E358BFF34C41A6D86427B07C2F3A@HeidisPC>

Hi Toni,

maybe some virus or just bad browser helper object did change your search engine  or whatever this new site is. Have you tried checking the settings in IE by going to Internet Options - General and looked into Change search defaults (if you need more - a full explanation on how to do this you can find here). If that searchportal is in there, it hopefully can be changed back to Google but since you get there when you want to go to Google I am not sure at all this can work.

Tried to find out more about searchportal.com now and it seems to be something quite unpleasant - people usually are told to run HijackThis and all sorts of cleaning programs (here you can read a full story that was finished with getting rid of searchportal popups, which might be something different than what you have but it was last year summer already, so the thing may have been changed). So I hope with my ideas now somebody else can really help you.

have a nice day
Heidi


----- Original Message ----- 
From: <Beezersmom at aol.com>
To: <list at tsgserver.com>
Sent: Wednesday, October 01, 2008 3:34 AM
Subject: TSGL: Can't access Google thru IE 7


> Yesterday when I used IE 7 to access Google I couldn't and  still can't, I'm 
> being sent to this site
> 
> _http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UUQs
> CWhZHAEQGVEUCCRtWV1USXwpBawBUVgZYUQUNU0VZOg9XXANSA1sN_ 
> (http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UUQsCWhZHAEQGVEUCCRtWV1USXw
> pBawBUVgZYUQUNU0VZOg9XXANSA1sN) 
> 
> I don't know anything about it, what it is or where it  came from.
> I always use IE 7 to search on Google so I can use Trend  Protect, the same 
> as McAfee  Site Advisor,  but now I can even get to Google.
> Can anyone tell me how to get rid of the site so I can access  Google?
> I'm totally lost and don't know what to do.
> Thanks a lot
> 
> Toni
> 
> 
> 
> 
> **************Looking for simple solutions to your real-life financial 
> challenges?  Check out WalletPop for the latest news and information, tips and 
> calculators.      (http://www.walletpop.com/?NCID=emlcntuswall00000001)
> _______________________________________________

From Computerfee at t-online.de  Wed Oct  1 02:40:14 2008
From: Computerfee at t-online.de (Heidi Schroeder)
Date: Wed, 1 Oct 2008 08:40:14 +0200
Subject: TSGL: Fw: Can't access Google thru IE 7
Message-ID: <6CFED675490E4AC8A369CCDE32D21167@HeidisPC>

Hi Toni,

sorry, the links behind the words here did not come through, so here they are 
first explanation for changing IE search defaults: http://tinyurl.com/2wqkxq
and second the story about getting rid of searchportal popups: http://tinyurl.com/4e499h

Heidi

----- Original Message ----- 
From: Heidi Schroeder 
To: Tech Support Guy Mailing List 
Sent: Wednesday, October 01, 2008 8:26 AM
Subject: Re: Can't access Google thru IE 7


Hi Toni,

maybe some virus or just bad browser helper object did change your search engine  or whatever this new site is. Have you tried checking the settings in IE by going to Internet Options - General and looked into Change search defaults (if you need more - a full explanation on how to do this you can find here). If that searchportal is in there, it hopefully can be changed back to Google but since you get there when you want to go to Google I am not sure at all this can work.

Tried to find out more about searchportal.com now and it seems to be something quite unpleasant - people usually are told to run HijackThis and all sorts of cleaning programs (here you can read a full story that was finished with getting rid of searchportal popups, which might be something different than what you have but it was last year summer already, so the thing may have been changed). So I hope with my ideas now somebody else can really help you.

have a nice day
Heidi


----- Original Message ----- 
From: <Beezersmom at aol.com>
To: <list at tsgserver.com>
Sent: Wednesday, October 01, 2008 3:34 AM
Subject: TSGL: Can't access Google thru IE 7


> Yesterday when I used IE 7 to access Google I couldn't and  still can't, I'm 
> being sent to this site
> 
> _http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UUQs
> CWhZHAEQGVEUCCRtWV1USXwpBawBUVgZYUQUNU0VZOg9XXANSA1sN_ 
> (http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UUQsCWhZHAEQGVEUCCRtWV1USXw
> pBawBUVgZYUQUNU0VZOg9XXANSA1sN) 
> 
> I don't know anything about it, what it is or where it  came from.
> I always use IE 7 to search on Google so I can use Trend  Protect, the same 
> as McAfee  Site Advisor,  but now I can even get to Google.
> Can anyone tell me how to get rid of the site so I can access  Google?
> I'm totally lost and don't know what to do.
> Thanks a lot
> 
> Toni
> 
> 
> 
> 
> **************Looking for simple solutions to your real-life financial 
> challenges?  Check out WalletPop for the latest news and information, tips and 
> calculators.      (http://www.walletpop.com/?NCID=emlcntuswall00000001)
> _______________________________________________

From jonpan at onlinehome.de  Wed Oct  1 04:14:08 2008
From: jonpan at onlinehome.de (jonpan)
Date: Wed, 1 Oct 2008 10:14:08 +0200
Subject: TSGL: Hosts File
Message-ID: <A4DFC5BA19674D5E98B10E59A7E3BC2B@johnsp2>

Regarding all the questions and info on 'HOSTS', how is it possible for Spybot to enter these addresses if the file is 'Read Only'?

It could be that I made it 'read only' after the entries were made.

Do others have this file with the attrib. 'read only'? If not, I would suggest it is a good idea to make it so.

Greetings 

John
Od/G

From Beezersmom at aol.com  Wed Oct  1 11:53:18 2008
From: Beezersmom at aol.com (Beezersmom at aol.com)
Date: Wed, 1 Oct 2008 11:53:18 EDT
Subject: TSGL: Can't access Google thru IE 7
Message-ID: <c1d.4d3b5dd5.3614f6ee@aol.com>

 
Hi Heidi
Thank you for responding.
I don't know what's going on with my PC, I think the bad  gremlins have 
somehow gotten past PC-Cillian, which is what I  use.
When I went to bed I ran Spybot - Search & Destroy and this  morning saw that 
it was OK and found nothing BUT I had a bigger  problem.
PC-Cillin had a warning up that I had 7 incidents all involving  the same 
thing:
 
C:\System Volume  
Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.exe
PC-Cillin had taken care of it but I now see why I had the same  7 incidents, 
with restore in the URL it's going to keep restoring  itself...
Does anyone know how to completely get rid of this entry since  it has 
restore within the URL?
I read about an AntiTrojan program, Malwarebytes' Anti-Malware,  so I 
installed it, it seems to be a pretty good program.  I ran it and it  found 
Trojan-Z-Blob in a Registry Entry and deleted it.  I hope I  remembered the Trojan name 
properly.
It now seems that the snowball is getting  bigger
1. I can't access Google thru IE, it takes me to a search  portal page.
2. PC-Cillian had removed the same thing 7 times:  
C:\System Volume  Information\_rest
ore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.exe

3. Malwarebytes found Trojan Z-Blob, or something like that in  the Registry.
I'm totally lost and don't know what to  do...HELP!
 
Toni
 
 

 
In a message dated 10/1/2008 2:27:23 A.M. Eastern Daylight Time,  
Computerfee at t-online.de writes:

Hi  Toni,

maybe some virus or just bad browser helper object did change  your search 
engine  or whatever this new site is. Have you tried checking  the settings in 
IE by going to Internet Options - General and looked into  Change search 
defaults (if you need more - a full explanation on how to do  this you can find 
here). If that searchportal is in there, it hopefully can be  changed back to 
Google but since you get there when you want to go to Google I  am not sure at all 
this can work.

Tried to find out more about  searchportal.com now and it seems to be 
something quite unpleasant - people  usually are told to run HijackThis and all sorts 
of cleaning programs (here  you can read a full story that was finished with 
getting rid of searchportal  popups, which might be something different than 
what you have but it was last  year summer already, so the thing may have been 
changed). So I hope with my  ideas now somebody else can really help you.

have a nice  day
Heidi


----- Original Message ----- 
From:  <Beezersmom at aol.com>
To: <list at tsgserver.com>
Sent:  Wednesday, October 01, 2008 3:34 AM
Subject: TSGL: Can't access Google thru  IE 7


> Yesterday when I used IE 7 to access Google I couldn't  and  still can't, 
I'm 
> being sent to this site
> 
>  
_http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UUQs
>  CWhZHAEQGVEUCCRtWV1USXwpBawBUVgZYUQUNU0VZOg9XXANSA1sN_ 
>  
(http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UUQsCWhZHAEQGVEUCCRtWV1USXw
>  pBawBUVgZYUQUNU0VZOg9XXANSA1sN) 
> 
> I don't know anything about  it, what it is or where it  came from.
> I always use IE 7 to  search on Google so I can use Trend  Protect, the 
same 
> as  McAfee  Site Advisor,  but now I can even get to Google.
> Can  anyone tell me how to get rid of the site so I can access   Google?
> I'm totally lost and don't know what to do.
> Thanks a  lot
> 
> Toni
> 
> 
> 
> 
>  **************Looking for simple solutions to your real-life financial  
> challenges?  Check out WalletPop for the latest news and  information, tips 
and 
> calculators.       (http://www.walletpop.com/?NCID=emlcntuswall00000001)
>  _______________________________________________
_______________________________________________
Tech  Support Guy Mailing  List
http://www.tsgserver.com/list/







**************Looking for simple solutions to your real-life financial 
challenges?  Check out WalletPop for the latest news and information, tips and 
calculators.      (http://www.walletpop.com/?NCID=emlcntuswall00000001)

From ian at iarp.ca  Wed Oct  1 12:08:24 2008
From: ian at iarp.ca (Ian Ramsey-Planck)
Date: Wed, 1 Oct 2008 12:08:24 -0400
Subject: TSGL: Hosts File
In-Reply-To: <A4DFC5BA19674D5E98B10E59A7E3BC2B@johnsp2>
References: <A4DFC5BA19674D5E98B10E59A7E3BC2B@johnsp2>
Message-ID: <adc2940c0810010908r6b6ee3ddv2851e8363a5f73ee@mail.gmail.com>

I've just checked 3 of my own machines and none of them are set Read-only.

On Wed, Oct 1, 2008 at 4:14 AM, jonpan <jonpan at onlinehome.de> wrote:

> Regarding all the questions and info on 'HOSTS', how is it possible for
> Spybot to enter these addresses if the file is 'Read Only'?
>
> It could be that I made it 'read only' after the entries were made.
>
> Do others have this file with the attrib. 'read only'? If not, I would
> suggest it is a good idea to make it so.
>
> Greetings
>
> John
> Od/G
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>



-- 
Thanks
Ian R-P

From Beezersmom at aol.com  Wed Oct  1 12:26:25 2008
From: Beezersmom at aol.com (Beezersmom at aol.com)
Date: Wed, 1 Oct 2008 12:26:25 EDT
Subject: TSGL: Can't access Google thru IE 7
Message-ID: <c6d.367c7067.3614feb1@aol.com>

 
Hi Ian
Somehow your email ended up in my SPAM folder, sorry about  that.
First and foremost, thank you so much for trying to help me, I  really do 
appreciate you taking the time.
That seems to explain where and why SPAM was entered into the  Subject.
I honestly don't know if it's a virus or what it is but my  problems seem to 
be mounting.
I have no idea how to remedy any of the problems that I now  have, I'm not 
that computer savvy at all.
I just plan and simple do not know what to do and I don't want  to infect 
anyone else's PC.
I'll just wait until someone on the list comes to my rescue, I  don't know 
what else to do.
Toni 
 
In a message dated 10/1/2008 1:13:55 A.M. Eastern Daylight Time,  ian at iarp.ca 
writes:

I think  it's because there are so many links, to known spyware websites in
the  email that a program on your machine is adding it.

The list looks fine,  and has been added to by Spybot, and as it looks
nothings messing with  google in this file.

Maybe virus? Others will have more suggestions in  time.

On Wed, Oct 1, 2008 at 1:07 AM, <Beezersmom at aol.com>  wrote:

>
> FYI...
>
> Somewhere between leaving my  PC and receiving this email, this  was added
> to
> the  subject {Spma?}, I didn't insert it in the  subject.
>
>  Toni
>



-- 
Thanks
Ian  R-P
_______________________________________________
Tech Support Guy  Mailing List
http://www.tsgserver.com/list/







**************Looking for simple solutions to your real-life financial 
challenges?  Check out WalletPop for the latest news and information, tips and 
calculators.      (http://www.walletpop.com/?NCID=emlcntuswall00000001)

From Beezersmom at aol.com  Wed Oct  1 14:19:13 2008
From: Beezersmom at aol.com (Beezersmom at aol.com)
Date: Wed, 1 Oct 2008 14:19:13 EDT
Subject: TSGL: Can't access Google thru IE 7
Message-ID: <d67.315f56fb.36151921@aol.com>

 
Heidi
Following your instructions in your first paragraph I went to I  went to the 
site you suggested in your first paragraph _http://tinyurl.com/2wqkxq_ 
(http://tinyurl.com/2wqkxq)    and followed the  instructions
 

I went  to my Internet Properties-General Tag-Search-Change  Search 
Defaults-clicked on Settings. Under Change Search Defaults was  one entry: Search 
Providers - Search [Defaults]  I tried to remove it  but couldn't, I clicked on 
'Find more  providers'

On this page it states in the first  paragraph:
 
Add Search Providers to Internet Explorer
To add a provider to the Internet Explorer Instant Search box, click the  
provider's link below. You can set any of these as the default search provider  
by selecting the Make this my default search provider check box in the  Add 
Search Provider dialog box that appears when you click the link. 
I clicked on Google and nothing happened, so...where did I go  wrong and what 
can I try next?
 
Toni
 

 
 
 
 
 
 

 
 



In a message dated 10/1/2008 2:27:23 A.M. Eastern Daylight Time,  
Computerfee at t-online.de writes:

Hi  Toni,

maybe some virus or just bad browser helper object did change  your search 
engine  or whatever this new site is. Have you tried checking  the settings in 
IE by going to Internet Options - General and looked into  Change search 
defaults (if you need more - a full explanation on how to do  this you can find 
here). If that searchportal is in there, it hopefully can be  changed back to 
Google but since you get there when you want to go to Google I  am not sure at all 
this can work.

Tried to find out more about  searchportal.com now and it seems to be 
something quite unpleasant - people  usually are told to run HijackThis and all sorts 
of cleaning programs (here  you can read a full story that was finished with 
getting rid of searchportal  popups, which might be something different than 
what you have but it was last  year summer already, so the thing may have been 
changed). So I hope with my  ideas now somebody else can really help you.

have a nice  day
Heidi


----- Original Message ----- 
From:  <Beezersmom at aol.com>
To: <list at tsgserver.com>
Sent:  Wednesday, October 01, 2008 3:34 AM
Subject: TSGL: Can't access Google thru  IE 7


> Yesterday when I used IE 7 to access Google I couldn't  and  still can't, 
I'm 
> being sent to this site
> 
>  
_http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UUQs
>  CWhZHAEQGVEUCCRtWV1USXwpBawBUVgZYUQUNU0VZOg9XXANSA1sN_ 
>  
(http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UUQsCWhZHAEQGVEUCCRtWV1USXw
>  pBawBUVgZYUQUNU0VZOg9XXANSA1sN) 
> 
> I don't know anything about  it, what it is or where it  came from.
> I always use IE 7 to  search on Google so I can use Trend  Protect, the 
same 
> as  McAfee  Site Advisor,  but now I can even get to Google.
> Can  anyone tell me how to get rid of the site so I can access   Google?
> I'm totally lost and don't know what to do.
> Thanks a  lot
> 
> Toni
> 
> 
> 
> 
>  **************Looking for simple solutions to your real-life financial  
> challenges?  Check out WalletPop for the latest news and  information, tips 
and 
> calculators.       (http://www.walletpop.com/?NCID=emlcntuswall00000001)
>  _______________________________________________
_______________________________________________
Tech  Support Guy Mailing  List
http://www.tsgserver.com/list/






**************Looking for simple solutions to your real-life financial 
challenges?  Check out WalletPop for the latest news and information, tips and 
calculators.      (http://www.walletpop.com/?NCID=emlcntuswall00000001)

From hdavis1 at gmail.com  Wed Oct  1 20:52:23 2008
From: hdavis1 at gmail.com (H Davis)
Date: Wed, 01 Oct 2008 20:52:23 -0400
Subject: TSGL: Hosts File
In-Reply-To: <adc2940c0810010908r6b6ee3ddv2851e8363a5f73ee@mail.gmail.com>
References: <A4DFC5BA19674D5E98B10E59A7E3BC2B@johnsp2>
	<adc2940c0810010908r6b6ee3ddv2851e8363a5f73ee@mail.gmail.com>
Message-ID: <48E41B47.4080705@gmail.com>

John & Ian,

I don't think there's any protection in setting the file to read only 
since the dos Attrib command can change the attributes on any file. All 
the newer versions of Windows have this command available even though 
they don't explicitly have dos any more.

The only time it would be an advantage to write protect the file is if 
the malware was written with the assumption that the Host file would be 
write-able and didn't have any code to change the attribute. A thin reed 
of protection and a not very smart piece of malware.

H Davis

Ian Ramsey-Planck wrote:
> I've just checked 3 of my own machines and none of them are set Read-only.
>
> On Wed, Oct 1, 2008 at 4:14 AM, jonpan <jonpan at onlinehome.de> wrote:
>
>   
>> Regarding all the questions and info on 'HOSTS', how is it possible for
>> Spybot to enter these addresses if the file is 'Read Only'?
>>
>> It could be that I made it 'read only' after the entries were made.
>>
>> Do others have this file with the attrib. 'read only'? If not, I would
>> suggest it is a good idea to make it so.
>>
>> Greetings
>>
>> John
>> Od/G
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>>
>>     
>
>
>
>   

-- 
H Davis   hdavis1 at gmail.com


From hdavis1 at gmail.com  Wed Oct  1 21:11:28 2008
From: hdavis1 at gmail.com (H Davis)
Date: Wed, 01 Oct 2008 21:11:28 -0400
Subject: TSGL: Windows Task Manager
In-Reply-To: <002201c9237c$5a3c54f0$0501a8c0@foxworks>
References: <000801c9232b$909b42f0$0501a8c0@foxworks>	<b4e601c92362$57261310$0201a8c0@til4200>
	<002201c9237c$5a3c54f0$0501a8c0@foxworks>
Message-ID: <48E41FC0.10604@gmail.com>

Tilman,

Some others of us learned something new also.

Thanks,

H Davis

Donald wrote:
> Ahh... the simple solutions are always the best!
> Thanks Tilman
>
> ----- Original Message ----- From: "Tilman Brandl" <tbrandl2 at chello.at>
> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
> Sent: Tuesday, September 30, 2008 20:09
> Subject: Re: TSGL: Windows Task Manager
>
>
>> Donald,
>>
>> in order to earn the title of a TUIU (Truly Unintimidated User) your 
>> desktop-actions should show a broader range of variation  ;-))
>>
>> Double-click anywhere on the grey (?) border space around that window 
>> and it will switch back to task manager.
>>
>> Cheers
>> Tilman
>>
>> ----- Original Message ----- From: "Donald" <campbell1930 at charter.net>
>> To: "Tech Support Guy Mailing List" <List at tsgserver.com>
>> Sent: Tuesday, September 30, 2008 8:37 PM
>> Subject: TSGL: Windows Task Manager
>>
>>
>>> I believe I accidently clicked somewhere near the bottom of my task 
>>> manager and the page changed to a window showing only "performance".
>>> There is no header (Windows Task Manager).  No File, Options, View etc.
>>> No tabs (applications, processes etc)
>>>
>>> I have tried clicking all over what little remains of the window.
>>> I tried system restore.
>>>
>>> Win XP  SP2
>>>
>>> Thanks everyone.
>>
>>
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/ 
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>

-- 
H Davis   hdavis1 at gmail.com



From genoe at charter.net  Wed Oct  1 21:36:25 2008
From: genoe at charter.net (gene)
Date: Wed, 01 Oct 2008 20:36:25 -0500
Subject: TSGL: C drive Icon
Message-ID: <20081002013351.MYMJ3342.aarprv06.charter.net@genecomputer.charter.net>

Hi Guys
HELP HELP HELP I cannot see any icon for my C drive in my computer or 
windows explorer It is not there. Windows explorer lists all my other 
drives but no C drive Itjust disappeared. I'm sure there is a reason 
for it, but i"ll worry about that later. I can do a search for the c 
drive and all the fills are there. Very strange.
Please help
Gene


From hdavis1 at gmail.com  Wed Oct  1 21:46:23 2008
From: hdavis1 at gmail.com (H Davis)
Date: Wed, 01 Oct 2008 21:46:23 -0400
Subject: TSGL: C drive Icon
In-Reply-To: <20081002013351.MYMJ3342.aarprv06.charter.net@genecomputer.charter.net>
References: <20081002013351.MYMJ3342.aarprv06.charter.net@genecomputer.charter.net>
Message-ID: <48E427EF.2050204@gmail.com>

Gene,

I'd try View, Refresh first and if that didn't work, I'd reboot. If 
neither of those work there's always prayer.

H Davis

gene wrote:
> Hi Guys
> HELP HELP HELP I cannot see any icon for my C drive in my computer or 
> windows explorer It is not there. Windows explorer lists all my other 
> drives but no C drive Itjust disappeared. I'm sure there is a reason 
> for it, but i"ll worry about that later. I can do a search for the c 
> drive and all the fills are there. Very strange.
> Please help
> Gene
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>

-- 
H Davis   hdavis1 at gmail.com



From coover at fastmail.fm  Thu Oct  2 01:21:08 2008
From: coover at fastmail.fm (Russell W. Coover)
Date: Wed, 1 Oct 2008 22:21:08 -0700
Subject: TSGL: Can't access Google thru IE 7
In-Reply-To: <c1d.4d3b5dd5.3614f6ee@aol.com>
References: <c1d.4d3b5dd5.3614f6ee@aol.com>
Message-ID: <7C0F04447731438CB00C5D7054391C9A@AcerLaptop>

Toni, 

The System Restore portion of XP (ME and Vista, too) cannot be cleaned by
PC-Cillin or other AV software. If you get something bad in System Restore,
it will stay there until the Restore Point is deleted. 

Now I know how important System Restore can be. I had a "minor" problem,
evidently caused by a bad software installation, with one of my computers
the last couple of days. When the minor problem became major and
uninstallation did not solve the problem, the answer became System Restore.
But ... if malware or viruses get into System Restore, the only solution (as
far as I have found) is to delete the System Restore points. That is your
solution to your PC-Cillin warnings on "C:\System Volume
Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
e".

I hope all is well with you.

Go Angels, beat the dreaded Red Sox!

Russ Coover  

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Beezersmom at aol.com
Sent: Wednesday, October 01, 2008 8:53 AM
To: list at tsgserver.com
Subject: Re: TSGL: Can't access Google thru IE 7

 
Hi Heidi
Thank you for responding.
I don't know what's going on with my PC, I think the bad  gremlins have 
somehow gotten past PC-Cillian, which is what I  use.
When I went to bed I ran Spybot - Search & Destroy and this  morning saw
that 
it was OK and found nothing BUT I had a bigger  problem.
PC-Cillin had a warning up that I had 7 incidents all involving  the same 
thing:
 
C:\System Volume  
Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
e
PC-Cillin had taken care of it but I now see why I had the same  7
incidents, 
with restore in the URL it's going to keep restoring  itself...
Does anyone know how to completely get rid of this entry since  it has 
restore within the URL?
I read about an AntiTrojan program, Malwarebytes' Anti-Malware,  so I 
installed it, it seems to be a pretty good program.  I ran it and it  found 
Trojan-Z-Blob in a Registry Entry and deleted it.  I hope I  remembered the
Trojan name 
properly.
It now seems that the snowball is getting  bigger
1. I can't access Google thru IE, it takes me to a search  portal page.
2. PC-Cillian had removed the same thing 7 times:  
C:\System Volume  Information\_rest
ore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.exe

3. Malwarebytes found Trojan Z-Blob, or something like that in  the
Registry.
I'm totally lost and don't know what to  do...HELP!
 
Toni
 
 

 
In a message dated 10/1/2008 2:27:23 A.M. Eastern Daylight Time,  
Computerfee at t-online.de writes:

Hi  Toni,

maybe some virus or just bad browser helper object did change  your search 
engine  or whatever this new site is. Have you tried checking  the settings
in 
IE by going to Internet Options - General and looked into  Change search 
defaults (if you need more - a full explanation on how to do  this you can
find 
here). If that searchportal is in there, it hopefully can be  changed back
to 
Google but since you get there when you want to go to Google I  am not sure
at all 
this can work.

Tried to find out more about  searchportal.com now and it seems to be 
something quite unpleasant - people  usually are told to run HijackThis and
all sorts 
of cleaning programs (here  you can read a full story that was finished with

getting rid of searchportal  popups, which might be something different than

what you have but it was last  year summer already, so the thing may have
been 
changed). So I hope with my  ideas now somebody else can really help you.

have a nice  day
Heidi


----- Original Message ----- 
From:  <Beezersmom at aol.com>
To: <list at tsgserver.com>
Sent:  Wednesday, October 01, 2008 3:34 AM
Subject: TSGL: Can't access Google thru  IE 7


> Yesterday when I used IE 7 to access Google I couldn't  and  still can't, 
I'm 
> being sent to this site
> 
>  
_http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UU
Qs
>  CWhZHAEQGVEUCCRtWV1USXwpBawBUVgZYUQUNU0VZOg9XXANSA1sN_ 
>  
(http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UU
QsCWhZHAEQGVEUCCRtWV1USXw
>  pBawBUVgZYUQUNU0VZOg9XXANSA1sN) 
> 
> I don't know anything about  it, what it is or where it  came from.
> I always use IE 7 to  search on Google so I can use Trend  Protect, the 
same 
> as  McAfee  Site Advisor,  but now I can even get to Google.
> Can  anyone tell me how to get rid of the site so I can access   Google?
> I'm totally lost and don't know what to do.
> Thanks a  lot
> 
> Toni
> 
> 
> 
> 
>  **************Looking for simple solutions to your real-life financial  
> challenges?  Check out WalletPop for the latest news and  information,
tips 
and 
> calculators.       (http://www.walletpop.com/?NCID=emlcntuswall00000001)
>  _______________________________________________
_______________________________________________
Tech  Support Guy Mailing  List
http://www.tsgserver.com/list/







**************Looking for simple solutions to your real-life financial 
challenges?  Check out WalletPop for the latest news and information, tips
and 
calculators.      (http://www.walletpop.com/?NCID=emlcntuswall00000001)
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From Computerfee at t-online.de  Thu Oct  2 01:35:52 2008
From: Computerfee at t-online.de (Heidi Schroeder)
Date: Thu, 2 Oct 2008 07:35:52 +0200
Subject: TSGL: Can't access Google thru IE 7
In-Reply-To: <d67.315f56fb.36151921@aol.com>
References: <d67.315f56fb.36151921@aol.com>
Message-ID: <7A9987AB1ABE4F3F80ECC65C3D8143A4@HeidisPC>

Toni, the problem might be that the bad stuff that is on your computer probably has blocked you from changing search defaults now. So you will have to try and get rid of it first. Maybe an online scan (Housecall or other such) could work as they do not only find virus but also other unpleasant stuff. But you might as well try other adware removing tools first, am not sure - I like best for removing Ad- and Spyware a-squared free (http://www.emsisoft.com/en/software/download/) as it usually finds more than AdAware or Spybot S&D and if anyone on the list can help with the results of it you might as well try a-squared HiJackFree 3.1 (you can find the download on the site mentioned before as well).

Have a nice day after all
Heidi

----- Original Message ----- 
From: <Beezersmom at aol.com>
To: <list at tsgserver.com>
Sent: Wednesday, October 01, 2008 8:19 PM
Subject: Re: TSGL: Can't access Google thru IE 7


> 
> Heidi
> Following your instructions in your first paragraph I went to I  went to the 
> site you suggested in your first paragraph _http://tinyurl.com/2wqkxq_ 
> (http://tinyurl.com/2wqkxq)    and followed the  instructions
> 
> 
> I went  to my Internet Properties-General Tag-Search-Change  Search 
> Defaults-clicked on Settings. Under Change Search Defaults was  one entry: Search 
> Providers - Search [Defaults]  I tried to remove it  but couldn't, I clicked on 
> 'Find more  providers'
> 
> On this page it states in the first  paragraph:
> 
> Add Search Providers to Internet Explorer
> To add a provider to the Internet Explorer Instant Search box, click the  
> provider's link below. You can set any of these as the default search provider  
> by selecting the Make this my default search provider check box in the  Add 
> Search Provider dialog box that appears when you click the link. 
> I clicked on Google and nothing happened, so...where did I go  wrong and what 
> can I try next?
> 
> Toni
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> In a message dated 10/1/2008 2:27:23 A.M. Eastern Daylight Time,  
> Computerfee at t-online.de writes:
> 
> Hi  Toni,
> 
> maybe some virus or just bad browser helper object did change  your search 
> engine  or whatever this new site is. Have you tried checking  the settings in 
> IE by going to Internet Options - General and looked into  Change search 
> defaults (if you need more - a full explanation on how to do  this you can find 
> here). If that searchportal is in there, it hopefully can be  changed back to 
> Google but since you get there when you want to go to Google I  am not sure at all 
> this can work.
> 
> Tried to find out more about  searchportal.com now and it seems to be 
> something quite unpleasant - people  usually are told to run HijackThis and all sorts 
> of cleaning programs (here  you can read a full story that was finished with 
> getting rid of searchportal  popups, which might be something different than 
> what you have but it was last  year summer already, so the thing may have been 
> changed). So I hope with my  ideas now somebody else can really help you.
> 
> have a nice  day
> Heidi
> 
> 
> ----- Original Message ----- 
> From:  <Beezersmom at aol.com>
> To: <list at tsgserver.com>
> Sent:  Wednesday, October 01, 2008 3:34 AM
> Subject: TSGL: Can't access Google thru  IE 7
> 
> 
>> Yesterday when I used IE 7 to access Google I couldn't  and  still can't, 
> I'm 
>> being sent to this site
>> 
>>  
> _http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UUQs
>>  CWhZHAEQGVEUCCRtWV1USXwpBawBUVgZYUQUNU0VZOg9XXANSA1sN_ 
>>  
> (http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UUQsCWhZHAEQGVEUCCRtWV1USXw
>>  pBawBUVgZYUQUNU0VZOg9XXANSA1sN) 
>> 
>> I don't know anything about  it, what it is or where it  came from.
>> I always use IE 7 to  search on Google so I can use Trend  Protect, the 
> same 
>> as  McAfee  Site Advisor,  but now I can even get to Google.
>> Can  anyone tell me how to get rid of the site so I can access   Google?
>> I'm totally lost and don't know what to do.
>> Thanks a  lot
>> 
>> Toni
>> 
>> 
>> 
>> 
>>  **************Looking for simple solutions to your real-life financial  
>> challenges?  Check out WalletPop for the latest news and  information, tips 
> and 
>> calculators.       (http://www.walletpop.com/?NCID=emlcntuswall00000001)
>>  _______________________________________________
> _______________________________________________
> Tech  Support Guy Mailing  List
> http://www.tsgserver.com/list/
> 
> 
> 
> 
> 
> 
> **************Looking for simple solutions to your real-life financial 
> challenges?  Check out WalletPop for the latest news and information, tips and 
> calculators.      (http://www.walletpop.com/?NCID=emlcntuswall00000001)
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/


From jonpan at onlinehome.de  Thu Oct  2 04:36:43 2008
From: jonpan at onlinehome.de (jonpan)
Date: Thu, 2 Oct 2008 10:36:43 +0200
Subject: TSGL: C drive Icon
References: <20081002013351.MYMJ3342.aarprv06.charter.net@genecomputer.charter.net>
Message-ID: <0805D88890184F55A5C260FFE5A78BFC@johnsp2>

TweakUI has a function that just might help:

Logon
Repair
Rebuild Icons
Repair Now

It's worth a try anyway.

Good luck,

John
Od/G

----- Original Message ----- 
From: gene 
To: List at tsgserver.com 
Sent: Thursday, October 02, 2008 3:36 AM
Subject: TSGL: C drive Icon


Hi Guys
HELP HELP HELP I cannot see any icon for my C drive in my computer or 
windows explorer It is not there. Windows explorer lists all my other 
drives but no C drive Itjust disappeared. I'm sure there is a reason 
for it, but i"ll worry about that later. I can do a search for the c 
drive and all the fills are there. Very strange.
Please help
Gene

_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/

From jonpan at onlinehome.de  Thu Oct  2 10:46:55 2008
From: jonpan at onlinehome.de (jonpan)
Date: Thu, 2 Oct 2008 16:46:55 +0200
Subject: TSGL: Hosts File
References: <A4DFC5BA19674D5E98B10E59A7E3BC2B@johnsp2><adc2940c0810010908r6b6ee3ddv2851e8363a5f73ee@mail.gmail.com>
	<48E41B47.4080705@gmail.com>
Message-ID: <FEAC8612E746436E917360BD93489D5F@johnsp2>

Good points, H. 

Interestingly, I just updated Spybot and re-immunized. I checked size of Hosts, the last entries and date last modified and nothing had been added to the list by SB.

After removing the 'read only' attrib. from 'Hosts' and again immunizing, entries had been added to the list - some 85KB. "Scotty" complained a little later (as always) and I denied the change of attribute, whereupon everything went back to its previous state.

The attrib. therefore seems to be effective in the case of SB - as for malware, who knows?

John
Od/G

----- Original Message ----- 
From: H Davis 
To: Tech Support Guy Mailing List 
Sent: Thursday, October 02, 2008 2:52 AM
Subject: Re: TSGL: Hosts File


John & Ian,

I don't think there's any protection in setting the file to read only 
since the dos Attrib command can change the attributes on any file. All 
the newer versions of Windows have this command available even though 
they don't explicitly have dos any more.

The only time it would be an advantage to write protect the file is if 
the malware was written with the assumption that the Host file would be 
write-able and didn't have any code to change the attribute. A thin reed 
of protection and a not very smart piece of malware.

H Davis

Ian Ramsey-Planck wrote:
> I've just checked 3 of my own machines and none of them are set Read-only.
>
> On Wed, Oct 1, 2008 at 4:14 AM, jonpan <jonpan at onlinehome.de> wrote:
>
>   
>> Regarding all the questions and info on 'HOSTS', how is it possible for
>> Spybot to enter these addresses if the file is 'Read Only'?
>>
>> It could be that I made it 'read only' after the entries were made.
>>
>> Do others have this file with the attrib. 'read only'? If not, I would
>> suggest it is a good idea to make it so.
>>
>> Greetings
>>
>> John
>> Od/G
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>>
>>     
>
>
>
>   

-- 
H Davis   hdavis1 at gmail.com

_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/

From Beezersmom at aol.com  Thu Oct  2 12:16:59 2008
From: Beezersmom at aol.com (Beezersmom at aol.com)
Date: Thu, 2 Oct 2008 12:16:59 EDT
Subject: TSGL: Can't access Google thru IE 7
Message-ID: <c54.371a507e.36164dfb@aol.com>

 
Hi Russ
WOW, long time since I heard from you, hope all is  well.
I couldn't do a restore point for any date, this kept coming  up:
 
'Your computer cannot be restored to:  [whatever date I had tried]
Software Distribution Service 3.0"
 
I have no idea what that meant.
I finally got a system restore with this:
"27 September 2008 before searchportal.information.com was  installed"
I still can't access Google using IE and the Google search  window, it still 
takes me directly to that searchportal.information.com, even  after a reboot 
and shutdown. 
I haven't seen any   PC-Cillin warnings on "C:\System  Volume
Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
e"  since late last night.
I actually went into "C:\System  Volume
Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
e"   last evening and it wasn't there but about 2 hours later I got the PC 
warnings  again.  I guess only time will tell if I get anymore warnings from  
PC-Cillin, it just keeps restoring its self I'm assuming.
I still can't get rid of  searchportal.information.com
Thanks for responding and take care...
Toni


In a message dated 10/2/2008 1:25:12 A.M. Eastern Daylight Time,  
coover at fastmail.fm writes:

Toni,  

The System Restore portion of XP (ME and Vista, too) cannot be cleaned  by
PC-Cillin or other AV software. If you get something bad in System  Restore,
it will stay there until the Restore Point is deleted. 

Now  I know how important System Restore can be. I had a "minor"  problem,
evidently caused by a bad software installation, with one of my  computers
the last couple of days. When the minor problem became major  and
uninstallation did not solve the problem, the answer became System  Restore.
But ... if malware or viruses get into System Restore, the only  solution (as
far as I have found) is to delete the System Restore points.  That is your
solution to your PC-Cillin warnings on "C:\System  Volume
Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
e".

I  hope all is well with you.

Go Angels, beat the dreaded Red  Sox!

Russ Coover  

-----Original Message-----
From:  list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of  Beezersmom at aol.com
Sent: Wednesday, October 01, 2008 8:53 AM
To:  list at tsgserver.com
Subject: Re: TSGL: Can't access Google thru IE  7


Hi Heidi
Thank you for responding.
I don't know what's  going on with my PC, I think the bad  gremlins have 
somehow gotten  past PC-Cillian, which is what I  use.
When I went to bed I ran Spybot  - Search & Destroy and this  morning saw
that 
it was OK and  found nothing BUT I had a bigger  problem.
PC-Cillin had a warning up  that I had 7 incidents all involving  the same  
thing:

C:\System Volume   
Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
e
PC-Cillin  had taken care of it but I now see why I had the same  7
incidents,  
with restore in the URL it's going to keep restoring   itself...
Does anyone know how to completely get rid of this entry  since  it has 
restore within the URL?
I read about an AntiTrojan  program, Malwarebytes' Anti-Malware,  so I 
installed it, it seems to  be a pretty good program.  I ran it and it  found 
Trojan-Z-Blob  in a Registry Entry and deleted it.  I hope I  remembered  the
Trojan name 
properly.
It now seems that the snowball is  getting  bigger
1. I can't access Google thru IE, it takes me to a  search  portal page.
2. PC-Cillian had removed the same thing 7  times:  
C:\System Volume   Information\_rest
ore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.exe

3.  Malwarebytes found Trojan Z-Blob, or something like that in   the
Registry.
I'm totally lost and don't know what to   do...HELP!

Toni




In a message dated 10/1/2008 2:27:23  A.M. Eastern Daylight Time,  
Computerfee at t-online.de  writes:

Hi  Toni,

maybe some virus or just bad browser  helper object did change  your search 
engine  or whatever this  new site is. Have you tried checking  the settings
in 
IE by going  to Internet Options - General and looked into  Change search 
defaults  (if you need more - a full explanation on how to do  this you can
find  
here). If that searchportal is in there, it hopefully can be  changed  back
to 
Google but since you get there when you want to go to Google  I  am not sure
at all 
this can work.

Tried to find out more  about  searchportal.com now and it seems to be 
something quite  unpleasant - people  usually are told to run HijackThis and
all sorts  
of cleaning programs (here  you can read a full story that was  finished with

getting rid of searchportal  popups, which might be  something different than

what you have but it was last  year  summer already, so the thing may have
been 
changed). So I hope with  my  ideas now somebody else can really help you.

have a nice   day
Heidi


----- Original Message ----- 
From:   <Beezersmom at aol.com>
To: <list at tsgserver.com>
Sent:   Wednesday, October 01, 2008 3:34 AM
Subject: TSGL: Can't access Google  thru  IE 7


> Yesterday when I used IE 7 to access Google I  couldn't  and  still can't, 
I'm 
> being sent to this  site
> 
>   
_http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UU
Qs
>   CWhZHAEQGVEUCCRtWV1USXwpBawBUVgZYUQUNU0VZOg9XXANSA1sN_ 
>   
(http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UU
QsCWhZHAEQGVEUCCRtWV1USXw
>   pBawBUVgZYUQUNU0VZOg9XXANSA1sN) 
> 
> I don't know anything  about  it, what it is or where it  came from.
> I always use  IE 7 to  search on Google so I can use Trend  Protect, the 
same  
> as  McAfee  Site Advisor,  but now I can even get to  Google.
> Can  anyone tell me how to get rid of the site so I can  access   Google?
> I'm totally lost and don't know what to  do.
> Thanks a  lot
> 
> Toni
>  
>
_______________________________________________
Tech   Support Guy Mailing   List
http://www.tsgserver.com/list/












**************Looking for simple solutions to your real-life financial 
challenges?  Check out WalletPop for the latest news and information, tips and 
calculators.      (http://www.walletpop.com/?NCID=emlcntuswall00000001)

From hdavis1 at gmail.com  Thu Oct  2 13:00:14 2008
From: hdavis1 at gmail.com (H Davis)
Date: Thu, 02 Oct 2008 13:00:14 -0400
Subject: TSGL: Hosts File
In-Reply-To: <FEAC8612E746436E917360BD93489D5F@johnsp2>
References: <A4DFC5BA19674D5E98B10E59A7E3BC2B@johnsp2><adc2940c0810010908r6b6ee3ddv2851e8363a5f73ee@mail.gmail.com>	<48E41B47.4080705@gmail.com>
	<FEAC8612E746436E917360BD93489D5F@johnsp2>
Message-ID: <48E4FE1E.6010402@gmail.com>

John,

Spybot is "good-ware" and will probably respect the read only attribute 
while, as you note, malware probably won't.

BTW, the hosts file isn't needed and can be deleted (or renamed if 
you're cautious) if you don't want to deal with it. Again, this does not 
prevent some malware from recreating it for its own nefarious purposes. 
Its reappearance however should be a clue that "something's up".

H Davis

jonpan wrote:
> Good points, H. 
>
> Interestingly, I just updated Spybot and re-immunized. I checked size of Hosts, the last entries and date last modified and nothing had been added to the list by SB.
>
> After removing the 'read only' attrib. from 'Hosts' and again immunizing, entries had been added to the list - some 85KB. "Scotty" complained a little later (as always) and I denied the change of attribute, whereupon everything went back to its previous state.
>
> The attrib. therefore seems to be effective in the case of SB - as for malware, who knows?
>
> John
> Od/G
>
> ----- Original Message ----- 
> From: H Davis 
> To: Tech Support Guy Mailing List 
> Sent: Thursday, October 02, 2008 2:52 AM
> Subject: Re: TSGL: Hosts File
>
>
> John & Ian,
>
> I don't think there's any protection in setting the file to read only 
> since the dos Attrib command can change the attributes on any file. All 
> the newer versions of Windows have this command available even though 
> they don't explicitly have dos any more.
>
> The only time it would be an advantage to write protect the file is if 
> the malware was written with the assumption that the Host file would be 
> write-able and didn't have any code to change the attribute. A thin reed 
> of protection and a not very smart piece of malware.
>
> H Davis
>
> Ian Ramsey-Planck wrote:
>   
>> I've just checked 3 of my own machines and none of them are set Read-only.
>>
>> On Wed, Oct 1, 2008 at 4:14 AM, jonpan <jonpan at onlinehome.de> wrote:
>>
>>   
>>     
>>> Regarding all the questions and info on 'HOSTS', how is it possible for
>>> Spybot to enter these addresses if the file is 'Read Only'?
>>>
>>> It could be that I made it 'read only' after the entries were made.
>>>
>>> Do others have this file with the attrib. 'read only'? If not, I would
>>> suggest it is a good idea to make it so.
>>>
>>> Greetings
>>>
>>> John
>>> Od/G
>>> _______________________________________________
>>> Tech Support Guy Mailing List
>>> http://www.tsgserver.com/list/
>>>
>>>     
>>>       
>>
>>   
>>     
>
>   

-- 
H Davis   hdavis1 at gmail.com


From tbrandl2 at chello.at  Thu Oct  2 13:04:54 2008
From: tbrandl2 at chello.at (Tilman Brandl)
Date: Thu, 2 Oct 2008 19:04:54 +0200
Subject: TSGL: Can't access Google thru IE 7
References: <c54.371a507e.36164dfb@aol.com>
Message-ID: <b76901c924b1$011d2b70$0201a8c0@til4200>

Toni,

have you tried running BHODemon? This is a program aiming at what you experience, I think.

Tilman

----- Original Message ----- 
From: <Beezersmom at aol.com>
To: <list at tsgserver.com>
Sent: Thursday, October 02, 2008 6:16 PM
Subject: Re: TSGL: Can't access Google thru IE 7


> 
> Hi Russ
> WOW, long time since I heard from you, hope all is  well.
> I couldn't do a restore point for any date, this kept coming  up:
> 
> 'Your computer cannot be restored to:  [whatever date I had tried]
> Software Distribution Service 3.0"
> 
> I have no idea what that meant.
> I finally got a system restore with this:
> "27 September 2008 before searchportal.information.com was  installed"
> I still can't access Google using IE and the Google search  window, it still 
> takes me directly to that searchportal.information.com, even  after a reboot 
> and shutdown. 
> I haven't seen any   PC-Cillin warnings on "C:\System  Volume
> Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
> e"  since late last night.
> I actually went into "C:\System  Volume
> Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
> e"   last evening and it wasn't there but about 2 hours later I got the PC 
> warnings  again.  I guess only time will tell if I get anymore warnings from  
> PC-Cillin, it just keeps restoring its self I'm assuming.
> I still can't get rid of  searchportal.information.com
> Thanks for responding and take care...
> Toni
> 
> 
> In a message dated 10/2/2008 1:25:12 A.M. Eastern Daylight Time,  
> coover at fastmail.fm writes:
> 
> Toni,  
> 
> The System Restore portion of XP (ME and Vista, too) cannot be cleaned  by
> PC-Cillin or other AV software. If you get something bad in System  Restore,
> it will stay there until the Restore Point is deleted. 
> 
> Now  I know how important System Restore can be. I had a "minor"  problem,
> evidently caused by a bad software installation, with one of my  computers
> the last couple of days. When the minor problem became major  and
> uninstallation did not solve the problem, the answer became System  Restore.
> But ... if malware or viruses get into System Restore, the only  solution (as
> far as I have found) is to delete the System Restore points.  That is your
> solution to your PC-Cillin warnings on "C:\System  Volume
> Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
> e".
> 
> I  hope all is well with you.
> 
> Go Angels, beat the dreaded Red  Sox!
> 
> Russ Coover  
> 
> -----Original Message-----
> From:  list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of  Beezersmom at aol.com
> Sent: Wednesday, October 01, 2008 8:53 AM
> To:  list at tsgserver.com
> Subject: Re: TSGL: Can't access Google thru IE  7
> 
> 
> Hi Heidi
> Thank you for responding.
> I don't know what's  going on with my PC, I think the bad  gremlins have 
> somehow gotten  past PC-Cillian, which is what I  use.
> When I went to bed I ran Spybot  - Search & Destroy and this  morning saw
> that 
> it was OK and  found nothing BUT I had a bigger  problem.
> PC-Cillin had a warning up  that I had 7 incidents all involving  the same  
> thing:
> 
> C:\System Volume   
> Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
> e
> PC-Cillin  had taken care of it but I now see why I had the same  7
> incidents,  
> with restore in the URL it's going to keep restoring   itself...
> Does anyone know how to completely get rid of this entry  since  it has 
> restore within the URL?
> I read about an AntiTrojan  program, Malwarebytes' Anti-Malware,  so I 
> installed it, it seems to  be a pretty good program.  I ran it and it  found 
> Trojan-Z-Blob  in a Registry Entry and deleted it.  I hope I  remembered  the
> Trojan name 
> properly.
> It now seems that the snowball is  getting  bigger
> 1. I can't access Google thru IE, it takes me to a  search  portal page.
> 2. PC-Cillian had removed the same thing 7  times:  
> C:\System Volume   Information\_rest
> ore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.exe
> 
> 3.  Malwarebytes found Trojan Z-Blob, or something like that in   the
> Registry.
> I'm totally lost and don't know what to   do...HELP!
> 
> Toni
> 
> 
> 
> 
> In a message dated 10/1/2008 2:27:23  A.M. Eastern Daylight Time,  
> Computerfee at t-online.de  writes:
> 
> Hi  Toni,
> 
> maybe some virus or just bad browser  helper object did change  your search 
> engine  or whatever this  new site is. Have you tried checking  the settings
> in 
> IE by going  to Internet Options - General and looked into  Change search 
> defaults  (if you need more - a full explanation on how to do  this you can
> find  
> here). If that searchportal is in there, it hopefully can be  changed  back
> to 
> Google but since you get there when you want to go to Google  I  am not sure
> at all 
> this can work.
> 
> Tried to find out more  about  searchportal.com now and it seems to be 
> something quite  unpleasant - people  usually are told to run HijackThis and
> all sorts  
> of cleaning programs (here  you can read a full story that was  finished with
> 
> getting rid of searchportal  popups, which might be  something different than
> 
> what you have but it was last  year  summer already, so the thing may have
> been 
> changed). So I hope with  my  ideas now somebody else can really help you.
> 
> have a nice   day
> Heidi
> 
> 
> ----- Original Message ----- 
> From:   <Beezersmom at aol.com>
> To: <list at tsgserver.com>
> Sent:   Wednesday, October 01, 2008 3:34 AM
> Subject: TSGL: Can't access Google  thru  IE 7
> 
> 
>> Yesterday when I used IE 7 to access Google I  couldn't  and  still can't, 
> I'm 
>> being sent to this  site
>> 
>>   
> _http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UU
> Qs
>>   CWhZHAEQGVEUCCRtWV1USXwpBawBUVgZYUQUNU0VZOg9XXANSA1sN_ 
>>   
> (http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UU
> QsCWhZHAEQGVEUCCRtWV1USXw
>>   pBawBUVgZYUQUNU0VZOg9XXANSA1sN) 
>> 
>> I don't know anything  about  it, what it is or where it  came from.
>> I always use  IE 7 to  search on Google so I can use Trend  Protect, the 
> same  
>> as  McAfee  Site Advisor,  but now I can even get to  Google.
>> Can  anyone tell me how to get rid of the site so I can  access   Google?
>> I'm totally lost and don't know what to  do.
>> Thanks a  lot
>> 
>> Toni
>>  
>>
> _______________________________________________
> Tech   Support Guy Mailing   List
> http://www.tsgserver.com/list/
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> **************Looking for simple solutions to your real-life financial 
> challenges?  Check out WalletPop for the latest news and information, tips and 
> calculators.      (http://www.walletpop.com/?NCID=emlcntuswall00000001)
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>


From jonpan at onlinehome.de  Thu Oct  2 14:03:37 2008
From: jonpan at onlinehome.de (jonpan)
Date: Thu, 2 Oct 2008 20:03:37 +0200
Subject: TSGL: Can't access Google thru IE 7
References: <c54.371a507e.36164dfb@aol.com>
Message-ID: <588B5613A8D4483B8F934C5702B27876@johnsp2>

Take a look into the Prefetch folder to see if there's any sign of this beast in there. If so, delete it. 
Can you search the registry for that address?
Do you have Autoruns or ERUNT on the PC?

John
Od/G

----- Original Message ----- 
From: Beezersmom at aol.com 
To: list at tsgserver.com 
Sent: Thursday, October 02, 2008 6:16 PM
Subject: Re: TSGL: Can't access Google thru IE 7



Hi Russ
WOW, long time since I heard from you, hope all is  well.
I couldn't do a restore point for any date, this kept coming  up:
 
'Your computer cannot be restored to:  [whatever date I had tried]
Software Distribution Service 3.0"
 
I have no idea what that meant.
I finally got a system restore with this:
"27 September 2008 before searchportal.information.com was  installed"
I still can't access Google using IE and the Google search  window, it still 
takes me directly to that searchportal.information.com, even  after a reboot 
and shutdown. 
I haven't seen any   PC-Cillin warnings on "C:\System  Volume
Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
e"  since late last night.
I actually went into "C:\System  Volume
Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
e"   last evening and it wasn't there but about 2 hours later I got the PC 
warnings  again.  I guess only time will tell if I get anymore warnings from  
PC-Cillin, it just keeps restoring its self I'm assuming.
I still can't get rid of  searchportal.information.com
Thanks for responding and take care...
Toni


In a message dated 10/2/2008 1:25:12 A.M. Eastern Daylight Time,  
coover at fastmail.fm writes:

Toni,  

The System Restore portion of XP (ME and Vista, too) cannot be cleaned  by
PC-Cillin or other AV software. If you get something bad in System  Restore,
it will stay there until the Restore Point is deleted. 

Now  I know how important System Restore can be. I had a "minor"  problem,
evidently caused by a bad software installation, with one of my  computers
the last couple of days. When the minor problem became major  and
uninstallation did not solve the problem, the answer became System  Restore.
But ... if malware or viruses get into System Restore, the only  solution (as
far as I have found) is to delete the System Restore points.  That is your
solution to your PC-Cillin warnings on "C:\System  Volume
Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
e".

I  hope all is well with you.

Go Angels, beat the dreaded Red  Sox!

Russ Coover  

-----Original Message-----
From:  list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of  Beezersmom at aol.com
Sent: Wednesday, October 01, 2008 8:53 AM
To:  list at tsgserver.com
Subject: Re: TSGL: Can't access Google thru IE  7


Hi Heidi
Thank you for responding.
I don't know what's  going on with my PC, I think the bad  gremlins have 
somehow gotten  past PC-Cillian, which is what I  use.
When I went to bed I ran Spybot  - Search & Destroy and this  morning saw
that 
it was OK and  found nothing BUT I had a bigger  problem.
PC-Cillin had a warning up  that I had 7 incidents all involving  the same  
thing:

C:\System Volume   
Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
e
PC-Cillin  had taken care of it but I now see why I had the same  7
incidents,  
with restore in the URL it's going to keep restoring   itself...
Does anyone know how to completely get rid of this entry  since  it has 
restore within the URL?
I read about an AntiTrojan  program, Malwarebytes' Anti-Malware,  so I 
installed it, it seems to  be a pretty good program.  I ran it and it  found 
Trojan-Z-Blob  in a Registry Entry and deleted it.  I hope I  remembered  the
Trojan name 
properly.
It now seems that the snowball is  getting  bigger
1. I can't access Google thru IE, it takes me to a  search  portal page.
2. PC-Cillian had removed the same thing 7  times:  
C:\System Volume   Information\_rest
ore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.exe

3.  Malwarebytes found Trojan Z-Blob, or something like that in   the
Registry.
I'm totally lost and don't know what to   do...HELP!

Toni




In a message dated 10/1/2008 2:27:23  A.M. Eastern Daylight Time,  
Computerfee at t-online.de  writes:

Hi  Toni,

maybe some virus or just bad browser  helper object did change  your search 
engine  or whatever this  new site is. Have you tried checking  the settings
in 
IE by going  to Internet Options - General and looked into  Change search 
defaults  (if you need more - a full explanation on how to do  this you can
find  
here). If that searchportal is in there, it hopefully can be  changed  back
to 
Google but since you get there when you want to go to Google  I  am not sure
at all 
this can work.

Tried to find out more  about  searchportal.com now and it seems to be 
something quite  unpleasant - people  usually are told to run HijackThis and
all sorts  
of cleaning programs (here  you can read a full story that was  finished with

getting rid of searchportal  popups, which might be  something different than

what you have but it was last  year  summer already, so the thing may have
been 
changed). So I hope with  my  ideas now somebody else can really help you.

have a nice   day
Heidi


----- Original Message ----- 
From:   <Beezersmom at aol.com>
To: <list at tsgserver.com>
Sent:   Wednesday, October 01, 2008 3:34 AM
Subject: TSGL: Can't access Google  thru  IE 7


> Yesterday when I used IE 7 to access Google I  couldn't  and  still can't, 
I'm 
> being sent to this  site
> 
>   
_http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UU
Qs
>   CWhZHAEQGVEUCCRtWV1USXwpBawBUVgZYUQUNU0VZOg9XXANSA1sN_ 
>   
(http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UU
QsCWhZHAEQGVEUCCRtWV1USXw
>   pBawBUVgZYUQUNU0VZOg9XXANSA1sN) 
> 
> I don't know anything  about  it, what it is or where it  came from.
> I always use  IE 7 to  search on Google so I can use Trend  Protect, the 
same  
> as  McAfee  Site Advisor,  but now I can even get to  Google.
> Can  anyone tell me how to get rid of the site so I can  access   Google?
> I'm totally lost and don't know what to  do.
> Thanks a  lot
> 
> Toni
>  
>
_______________________________________________
Tech   Support Guy Mailing   List
http://www.tsgserver.com/list/












**************Looking for simple solutions to your real-life financial 
challenges?  Check out WalletPop for the latest news and information, tips and 
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_______________________________________________
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From michaelsweeden at comcast.net  Thu Oct  2 18:56:39 2008
From: michaelsweeden at comcast.net (Michael Sweeden)
Date: Thu, 2 Oct 2008 18:56:39 -0400
Subject: TSGL: Disabling the formatting menu in Outlook 2007
Message-ID: <003a01c924e2$21468b90$0100000a@michael>

I have a client who does not like the formatting menu that appears "all by
itself" when you highlight text in Outlook 2007 and hover over it (font,
size, etc.). I thought I'd found a way to turn it off in the Outlook
settings but he reports this "feature" is still enabled". Does anybody know
how to turn this off for good in Outlook?


From Beezersmom at aol.com  Fri Oct  3 10:55:07 2008
From: Beezersmom at aol.com (Beezersmom at aol.com)
Date: Fri, 3 Oct 2008 10:55:07 EDT
Subject: TSGL: Can't access Google thru IE 7
Message-ID: <c3a.458c6bc6.36178c4b@aol.com>

 
Hi Tilman
Nice to hear from you and thank you for  responding.
I had never heard of BHODemon, thank you for that little  gem.
I did go to the homepage, installed it and ran it.  I read  every entry and 
those that I wasn't sure of, Googled them and all the  entries were OK.
I still can't access Google thru the Google search window on  IE.  To access 
Google to be able to take advantage of Trend Protect, I open  IE and type 
google.com in the URL.
I'm still open to all advice from anyone and will try anything  to get rid of 
searchportal.com.
Toni
 
In a message dated 10/2/2008 1:06:07 P.M. Eastern Daylight Time,  
tbrandl2 at chello.at writes:

Toni,

have you tried running BHODemon? This is a program aiming  at what you 
experience, I think.

Tilman

----- Original Message  ----- 
From: <Beezersmom at aol.com>
To:  <list at tsgserver.com>
Sent: Thursday, October 02, 2008 6:16  PM
Subject: Re: TSGL: Can't access Google thru IE 7


>  
> Hi Russ
> WOW, long time since I heard from you, hope all  is  well.
> I couldn't do a restore point for any date, this kept  coming  up:
> 
> 'Your computer cannot be restored to:   [whatever date I had tried]
> Software Distribution Service 3.0"
>  
> I have no idea what that meant.
> I finally got a system  restore with this:
> "27 September 2008 before  searchportal.information.com was  installed"
> I still can't access  Google using IE and the Google search  window, it 
still 
> takes me  directly to that searchportal.information.com, even  after a 
reboot  
> and shutdown. 
> I haven't seen any   PC-Cillin  warnings on "C:\System  Volume
>  
Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
>  e"  since late last night.
> I actually went into "C:\System   Volume
>  
Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
>  e"   last evening and it wasn't there but about 2 hours later I got  the 
PC 
> warnings  again.  I guess only time will tell if I  get anymore warnings 
from  
> PC-Cillin, it just keeps restoring  its self I'm assuming.
> I still can't get rid of   searchportal.information.com
> Thanks for responding and take  care...
> Toni
> 
> 
> In a message dated 10/2/2008  1:25:12 A.M. Eastern Daylight Time,  
> coover at fastmail.fm  writes:
> 
> Toni,  
> 
> The System Restore  portion of XP (ME and Vista, too) cannot be cleaned  by
> PC-Cillin  or other AV software. If you get something bad in System   
Restore,
> it will stay there until the Restore Point is deleted.  
> 
> Now  I know how important System Restore can be. I had  a "minor"  problem,
> evidently caused by a bad software  installation, with one of my  computers
> the last couple of days.  When the minor problem became major  and
> uninstallation did not  solve the problem, the answer became System  
Restore.
> But ... if  malware or viruses get into System Restore, the only  solution  
(as
> far as I have found) is to delete the System Restore points.   That is your
> solution to your PC-Cillin warnings on "C:\System   Volume
>  
Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
>  e".
> 
> I  hope all is well with you.
> 
> Go  Angels, beat the dreaded Red  Sox!
> 
> Russ Coover   
> 
> -----Original Message-----
> From:   list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
>  Behalf Of  Beezersmom at aol.com
> Sent: Wednesday, October 01, 2008  8:53 AM
> To:  list at tsgserver.com
> Subject: Re: TSGL: Can't  access Google thru IE  7
> 
> 
> Hi Heidi
> Thank  you for responding.
> I don't know what's  going on with my PC, I  think the bad  gremlins have 
> somehow gotten  past  PC-Cillian, which is what I  use.
> When I went to bed I ran  Spybot  - Search & Destroy and this  morning saw
> that  
> it was OK and  found nothing BUT I had a bigger   problem.
> PC-Cillin had a warning up  that I had 7 incidents all  involving  the same 
 
> thing:
> 
> C:\System  Volume   
>  
Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
>  e
> PC-Cillin  had taken care of it but I now see why I had the  same  7
> incidents,  
> with restore in the URL it's  going to keep restoring   itself...
> Does anyone know how to  completely get rid of this entry  since  it has 
> restore  within the URL?
> I read about an AntiTrojan  program,  Malwarebytes' Anti-Malware,  so I 
> installed it, it seems  to  be a pretty good program.  I ran it and it  
found 
>  Trojan-Z-Blob  in a Registry Entry and deleted it.  I hope I   remembered  
the
> Trojan name 
> properly.
> It now  seems that the snowball is  getting  bigger
> 1. I can't  access Google thru IE, it takes me to a  search  portal  page.
> 2. PC-Cillian had removed the same thing 7  times:   
> C:\System Volume   Information\_rest
>  ore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.exe
> 
>  3.  Malwarebytes found Trojan Z-Blob, or something like that  in   the
> Registry.
> I'm totally lost and don't know  what to   do...HELP!
> 
> Toni
> 
> 
>  
> 
> In a message dated 10/1/2008 2:27:23  A.M. Eastern  Daylight Time,  
> Computerfee at t-online.de  writes:
>  
> Hi  Toni,
> 
> maybe some virus or just bad  browser  helper object did change  your 
search 
> engine   or whatever this  new site is. Have you tried checking  the  
settings
> in 
> IE by going  to Internet Options - General  and looked into  Change search 
> defaults  (if you need more  - a full explanation on how to do  this you can
> find   
> here). If that searchportal is in there, it hopefully can be   changed  back
> to 
> Google but since you get there when you  want to go to Google  I  am not 
sure
> at all 
> this  can work.
> 
> Tried to find out more  about   searchportal.com now and it seems to be 
> something quite   unpleasant - people  usually are told to run HijackThis 
and
> all  sorts  
> of cleaning programs (here  you can read a full  story that was  finished 
with
> 
> getting rid of  searchportal  popups, which might be  something different  
than
> 
> what you have but it was last  year  summer  already, so the thing may have
> been 
> changed). So I hope  with  my  ideas now somebody else can really help you.
>  
> have a nice   day
> Heidi
> 
> 
>  ----- Original Message ----- 
> From:    <Beezersmom at aol.com>
> To: <list at tsgserver.com>
>  Sent:   Wednesday, October 01, 2008 3:34 AM
> Subject: TSGL:  Can't access Google  thru  IE 7
> 
> 
>>  Yesterday when I used IE 7 to access Google I  couldn't  and   still 
can't, 
> I'm 
>> being sent to this   site
>> 
>>   
>  
_http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UU
>  Qs
>>    CWhZHAEQGVEUCCRtWV1USXwpBawBUVgZYUQUNU0VZOg9XXANSA1sN_  
>>   
>  
(http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UU
>  QsCWhZHAEQGVEUCCRtWV1USXw
>>    pBawBUVgZYUQUNU0VZOg9XXANSA1sN) 
>> 
>> I don't know  anything  about  it, what it is or where it  came  from.
>> I always use  IE 7 to  search on Google so I can  use Trend  Protect, the 
> same  
>> as   McAfee  Site Advisor,  but now I can even get to   Google.
>> Can  anyone tell me how to get rid of the site so I  can  access   Google?
>> I'm totally lost and don't  know what to  do.
>> Thanks a  lot
>> 
>>  Toni
>>  
>>
>  _______________________________________________
> Tech    Support Guy Mailing   List
> _http://www.tsgserver.com/list/_ (http://www.tsgserver.com/list/) 





**************Looking for simple solutions to your real-life financial 
challenges?  Check out WalletPop for the latest news and information, tips and 
calculators.      (http://www.walletpop.com/?NCID=emlcntuswall00000001)

From Beezersmom at aol.com  Fri Oct  3 11:06:06 2008
From: Beezersmom at aol.com (Beezersmom at aol.com)
Date: Fri, 3 Oct 2008 11:06:06 EDT
Subject: TSGL: Can't access Google thru IE 7
Message-ID: <d1e.34964b9f.36178ede@aol.com>

 
Hi John
 
It's great to hear from you and thank you for  responding.
Nothing like that was in the Prefetch folder but I deleted  everything that 
was in there anyway.
The registry, no I haven't searched the registry, I don't know  how to do 
that, I don't go to places like that unless someone is directing me,  step by 
step.
I don't mess with the inner workings of my PC because I just  don't know 
anything about it.  I tend to lean on the cautious site so I  don't get myself 
into trouble and my PC. 
No, I don't have Autoruns or ERUNT on my PC and don't know  anything about 
them.  Which one should I try first and please tell me where  to get the 
download.
As I said before, I will try anything to get rid of  searchportal.com.
Again, thanks John, and I hope all is going well with  you.
 
Toni
 
In a message dated 10/2/2008 2:04:48 P.M. Eastern Daylight Time,  
jonpan at onlinehome.de writes:

Take a  look into the Prefetch folder to see if there's any sign of this 
beast in  there. If so, delete it. 
Can you search the registry for that  address?
Do you have Autoruns or ERUNT on the  PC?

John
Od/G

----- Original Message ----- 
From:  Beezersmom at aol.com 
To: list at tsgserver.com 
Sent: Thursday, October 02,  2008 6:16 PM
Subject: Re: TSGL: Can't access Google thru IE  7



Hi Russ
WOW, long time since I heard from you, hope all  is  well.
I couldn't do a restore point for any date, this kept  coming  up:

'Your computer cannot be restored to:  [whatever  date I had tried]
Software Distribution Service 3.0"

I have no idea  what that meant.
I finally got a system restore with this:
"27 September  2008 before searchportal.information.com was  installed"
I still can't  access Google using IE and the Google search  window, it still 
takes  me directly to that searchportal.information.com, even  after a reboot 
 
and shutdown. 
I haven't seen any   PC-Cillin warnings on  "C:\System   Volume
Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
e"   since late last night.
I actually went into "C:\System   Volume
Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
e"    last evening and it wasn't there but about 2 hours later I got the PC  
warnings  again.  I guess only time will tell if I get anymore  warnings from 
 
PC-Cillin, it just keeps restoring its self I'm  assuming.
I still can't get rid of   searchportal.information.com
Thanks for responding and take  care...
Toni


In a message dated 10/2/2008 1:25:12 A.M. Eastern  Daylight Time,  
coover at fastmail.fm writes:

Toni,   

The System Restore portion of XP (ME and Vista, too) cannot be  cleaned  by
PC-Cillin or other AV software. If you get something bad  in System  Restore,
it will stay there until the Restore Point is  deleted. 

Now  I know how important System Restore can be. I had a  "minor"  problem,
evidently caused by a bad software installation,  with one of my  computers
the last couple of days. When the minor  problem became major  and
uninstallation did not solve the problem,  the answer became System  Restore.
But ... if malware or viruses get  into System Restore, the only  solution (as
far as I have found) is to  delete the System Restore points.  That is your
solution to your  PC-Cillin warnings on "C:\System   Volume
Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
e".

I   hope all is well with you.

Go Angels, beat the dreaded Red   Sox!

Russ Coover  

-----Original  Message-----
From:  list-bounces at tsgserver.com  [mailto:list-bounces at tsgserver.com] On
Behalf Of   Beezersmom at aol.com
Sent: Wednesday, October 01, 2008 8:53 AM
To:   list at tsgserver.com
Subject: Re: TSGL: Can't access Google thru IE   7


Hi Heidi
Thank you for responding.
I don't know  what's  going on with my PC, I think the bad  gremlins have  
somehow gotten  past PC-Cillian, which is what I  use.
When I  went to bed I ran Spybot  - Search & Destroy and this  morning  saw
that 
it was OK and  found nothing BUT I had a bigger   problem.
PC-Cillin had a warning up  that I had 7 incidents all  involving  the same  
thing:

C:\System Volume    
Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
e
PC-Cillin   had taken care of it but I now see why I had the same   7
incidents,  
with restore in the URL it's going to keep  restoring   itself...
Does anyone know how to completely get rid  of this entry  since  it has 
restore within the URL?
I read  about an AntiTrojan  program, Malwarebytes' Anti-Malware,  so I  
installed it, it seems to  be a pretty good program.  I ran it  and it  found 
Trojan-Z-Blob  in a Registry Entry and deleted  it.  I hope I  remembered  the
Trojan name  
properly.
It now seems that the snowball is  getting   bigger
1. I can't access Google thru IE, it takes me to a   search  portal page.
2. PC-Cillian had removed the same thing 7   times:  
C:\System Volume    Information\_rest
ore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.exe

3.   Malwarebytes found Trojan Z-Blob, or something like that in    the
Registry.
I'm totally lost and don't know what to    do...HELP!

Toni




In a message dated 10/1/2008  2:27:23  A.M. Eastern Daylight Time,   
Computerfee at t-online.de  writes:

Hi  Toni,

maybe  some virus or just bad browser  helper object did change  your  search 
engine  or whatever this  new site is. Have you tried  checking  the settings
in 
IE by going  to Internet Options -  General and looked into  Change search 
defaults  (if you need  more - a full explanation on how to do  this you can
find   
here). If that searchportal is in there, it hopefully can be   changed  back
to 
Google but since you get there when you want to  go to Google  I  am not sure
at all 
this can  work.

Tried to find out more  about  searchportal.com now and  it seems to be 
something quite  unpleasant - people  usually are  told to run HijackThis and
all sorts  
of cleaning programs  (here  you can read a full story that was  finished  
with

getting rid of searchportal  popups, which might be   something different than

what you have but it was last  year   summer already, so the thing may have
been 
changed). So I hope  with  my  ideas now somebody else can really help you.

have a  nice   day
Heidi


----- Original Message -----  
From:   <Beezersmom at aol.com>
To:  <list at tsgserver.com>
Sent:   Wednesday, October 01, 2008  3:34 AM
Subject: TSGL: Can't access Google  thru  IE  7


> Yesterday when I used IE 7 to access Google I   couldn't  and  still can't, 
I'm 
> being sent to  this  site
> 
>    
_http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UU
Qs
>    CWhZHAEQGVEUCCRtWV1USXwpBawBUVgZYUQUNU0VZOg9XXANSA1sN_ 
>    
(http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UU
QsCWhZHAEQGVEUCCRtWV1USXw
>    pBawBUVgZYUQUNU0VZOg9XXANSA1sN) 
> 
> I don't know anything   about  it, what it is or where it  came from.
> I always  use  IE 7 to  search on Google so I can use Trend  Protect, the  
same  
> as  McAfee  Site Advisor,  but now I  can even get to  Google.
> Can  anyone tell me how to get rid  of the site so I can  access   Google?
> I'm totally lost  and don't know what to  do.
> Thanks a  lot
> 
>  Toni
>   
>
_______________________________________________
Tech    Support Guy Mailing   List
_http://www.tsgserver.com/list/_ (http://www.tsgserver.com/list/) 






**************Looking for simple solutions to your real-life financial 
challenges?  Check out WalletPop for the latest news and information, tips and 
calculators.      (http://www.walletpop.com/?NCID=emlcntuswall00000001)

From ian at iarp.ca  Fri Oct  3 11:16:43 2008
From: ian at iarp.ca (Ian Ramsey-Planck)
Date: Fri, 3 Oct 2008 11:16:43 -0400
Subject: TSGL: Can't access Google thru IE 7
In-Reply-To: <c3a.458c6bc6.36178c4b@aol.com>
References: <c3a.458c6bc6.36178c4b@aol.com>
Message-ID: <adc2940c0810030816q5f2f8f59o9255e1bbdcd5685c@mail.gmail.com>

I've tried to keep up with the emails, so you can access Google by going to
the address, but cannot via the search window that built into IE?

Have you checked Add/Remove Programs for anything like mywebsearch? or
anything like that?

On Fri, Oct 3, 2008 at 10:55 AM, <Beezersmom at aol.com> wrote:

>
> Hi Tilman
> Nice to hear from you and thank you for  responding.
> I had never heard of BHODemon, thank you for that little  gem.
> I did go to the homepage, installed it and ran it.  I read  every entry and
> those that I wasn't sure of, Googled them and all the  entries were OK.
> I still can't access Google thru the Google search window on  IE.  To
> access
> Google to be able to take advantage of Trend Protect, I open  IE and type
> google.com in the URL.
> I'm still open to all advice from anyone and will try anything  to get rid
> of
> searchportal.com.
> Toni
>



-- 
Thanks
Ian R-P

From Computerfee at t-online.de  Fri Oct  3 11:26:45 2008
From: Computerfee at t-online.de (Heidi Schroeder)
Date: Fri, 3 Oct 2008 17:26:45 +0200
Subject: TSGL: Can't access Google thru IE 7
In-Reply-To: <c3a.458c6bc6.36178c4b@aol.com>
References: <c3a.458c6bc6.36178c4b@aol.com>
Message-ID: <F3F8AF7DE44540B7B01F4CF7AF34992D@HeidisPC>

Hi Toni, 

seems all fixes for this searchportal.com stuff are from 2004, so a lot might not be up-to-date but you could as well go through the sites I found with Google http://tinyurl.com/3hegv8, maybe something would work after all but as I suggested before, it seems to be necessary to run a programme like HijackThis so that someone who knows about all this will be able to tell you what to do with what is found then.

keeping fingers crossed
have a good weekend then
Heidi


----- Original Message ----- 
From: <Beezersmom at aol.com>
To: <list at tsgserver.com>
Sent: Friday, October 03, 2008 4:55 PM
Subject: Re: TSGL: Can't access Google thru IE 7


> 
> Hi Tilman
> Nice to hear from you and thank you for  responding.
> I had never heard of BHODemon, thank you for that little  gem.
> I did go to the homepage, installed it and ran it.  I read  every entry and 
> those that I wasn't sure of, Googled them and all the  entries were OK.
> I still can't access Google thru the Google search window on  IE.  To access 
> Google to be able to take advantage of Trend Protect, I open  IE and type 
> google.com in the URL.
> I'm still open to all advice from anyone and will try anything  to get rid of 
> searchportal.com.
> Toni
> 
> In a message dated 10/2/2008 1:06:07 P.M. Eastern Daylight Time,  
> tbrandl2 at chello.at writes:
> 
> Toni,
> 
> have you tried running BHODemon? This is a program aiming  at what you 
> experience, I think.
> 
> Tilman
> 
> ----- Original Message  ----- 
> From: <Beezersmom at aol.com>
> To:  <list at tsgserver.com>
> Sent: Thursday, October 02, 2008 6:16  PM
> Subject: Re: TSGL: Can't access Google thru IE 7
> 
> 
>>  
>> Hi Russ
>> WOW, long time since I heard from you, hope all  is  well.
>> I couldn't do a restore point for any date, this kept  coming  up:
>> 
>> 'Your computer cannot be restored to:   [whatever date I had tried]
>> Software Distribution Service 3.0"
>>  
>> I have no idea what that meant.
>> I finally got a system  restore with this:
>> "27 September 2008 before  searchportal.information.com was  installed"
>> I still can't access  Google using IE and the Google search  window, it 
> still 
>> takes me  directly to that searchportal.information.com, even  after a 
> reboot  
>> and shutdown. 
>> I haven't seen any   PC-Cillin  warnings on "C:\System  Volume
>>  
> Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
>>  e"  since late last night.
>> I actually went into "C:\System   Volume
>>  
> Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
>>  e"   last evening and it wasn't there but about 2 hours later I got  the 
> PC 
>> warnings  again.  I guess only time will tell if I  get anymore warnings 
> from  
>> PC-Cillin, it just keeps restoring  its self I'm assuming.
>> I still can't get rid of   searchportal.information.com
>> Thanks for responding and take  care...
>> Toni
>> 
>> 
>> In a message dated 10/2/2008  1:25:12 A.M. Eastern Daylight Time,  
>> coover at fastmail.fm  writes:
>> 
>> Toni,  
>> 
>> The System Restore  portion of XP (ME and Vista, too) cannot be cleaned  by
>> PC-Cillin  or other AV software. If you get something bad in System   
> Restore,
>> it will stay there until the Restore Point is deleted.  
>> 
>> Now  I know how important System Restore can be. I had  a "minor"  problem,
>> evidently caused by a bad software  installation, with one of my  computers
>> the last couple of days.  When the minor problem became major  and
>> uninstallation did not  solve the problem, the answer became System  
> Restore.
>> But ... if  malware or viruses get into System Restore, the only  solution  
> (as
>> far as I have found) is to delete the System Restore points.   That is your
>> solution to your PC-Cillin warnings on "C:\System   Volume
>>  
> Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
>>  e".
>> 
>> I  hope all is well with you.
>> 
>> Go  Angels, beat the dreaded Red  Sox!
>> 
>> Russ Coover   
>> 
>> -----Original Message-----
>> From:   list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
>>  Behalf Of  Beezersmom at aol.com
>> Sent: Wednesday, October 01, 2008  8:53 AM
>> To:  list at tsgserver.com
>> Subject: Re: TSGL: Can't  access Google thru IE  7
>> 
>> 
>> Hi Heidi
>> Thank  you for responding.
>> I don't know what's  going on with my PC, I  think the bad  gremlins have 
>> somehow gotten  past  PC-Cillian, which is what I  use.
>> When I went to bed I ran  Spybot  - Search & Destroy and this  morning saw
>> that  
>> it was OK and  found nothing BUT I had a bigger   problem.
>> PC-Cillin had a warning up  that I had 7 incidents all  involving  the same 
> 
>> thing:
>> 
>> C:\System  Volume   
>>  
> Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
>>  e
>> PC-Cillin  had taken care of it but I now see why I had the  same  7
>> incidents,  
>> with restore in the URL it's  going to keep restoring   itself...
>> Does anyone know how to  completely get rid of this entry  since  it has 
>> restore  within the URL?
>> I read about an AntiTrojan  program,  Malwarebytes' Anti-Malware,  so I 
>> installed it, it seems  to  be a pretty good program.  I ran it and it  
> found 
>>  Trojan-Z-Blob  in a Registry Entry and deleted it.  I hope I   remembered  
> the
>> Trojan name 
>> properly.
>> It now  seems that the snowball is  getting  bigger
>> 1. I can't  access Google thru IE, it takes me to a  search  portal  page.
>> 2. PC-Cillian had removed the same thing 7  times:   
>> C:\System Volume   Information\_rest
>>  ore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.exe
>> 
>>  3.  Malwarebytes found Trojan Z-Blob, or something like that  in   the
>> Registry.
>> I'm totally lost and don't know  what to   do...HELP!
>> 
>> Toni
>> 
>> 
>>  
>> 
>> In a message dated 10/1/2008 2:27:23  A.M. Eastern  Daylight Time,  
>> Computerfee at t-online.de  writes:
>>  
>> Hi  Toni,
>> 
>> maybe some virus or just bad  browser  helper object did change  your 
> search 
>> engine   or whatever this  new site is. Have you tried checking  the  
> settings
>> in 
>> IE by going  to Internet Options - General  and looked into  Change search 
>> defaults  (if you need more  - a full explanation on how to do  this you can
>> find   
>> here). If that searchportal is in there, it hopefully can be   changed  back
>> to 
>> Google but since you get there when you  want to go to Google  I  am not 
> sure
>> at all 
>> this  can work.
>> 
>> Tried to find out more  about   searchportal.com now and it seems to be 
>> something quite   unpleasant - people  usually are told to run HijackThis 
> and
>> all  sorts  
>> of cleaning programs (here  you can read a full  story that was  finished 
> with
>> 
>> getting rid of  searchportal  popups, which might be  something different  
> than
>> 
>> what you have but it was last  year  summer  already, so the thing may have
>> been 
>> changed). So I hope  with  my  ideas now somebody else can really help you.
>>  
>> have a nice   day
>> Heidi
>> 
>> 
>>  ----- Original Message ----- 
>> From:    <Beezersmom at aol.com>
>> To: <list at tsgserver.com>
>>  Sent:   Wednesday, October 01, 2008 3:34 AM
>> Subject: TSGL:  Can't access Google  thru  IE 7
>> 
>> 
>>>  Yesterday when I used IE 7 to access Google I  couldn't  and   still 
> can't, 
>> I'm 
>>> being sent to this   site
>>> 
>>>   
>>  
> _http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UU
>>  Qs
>>>    CWhZHAEQGVEUCCRtWV1USXwpBawBUVgZYUQUNU0VZOg9XXANSA1sN_  
>>>   
>>  
> (http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UU
>>  QsCWhZHAEQGVEUCCRtWV1USXw
>>>    pBawBUVgZYUQUNU0VZOg9XXANSA1sN) 
>>> 
>>> I don't know  anything  about  it, what it is or where it  came  from.
>>> I always use  IE 7 to  search on Google so I can  use Trend  Protect, the 
>> same  
>>> as   McAfee  Site Advisor,  but now I can even get to   Google.
>>> Can  anyone tell me how to get rid of the site so I  can  access   Google?
>>> I'm totally lost and don't  know what to  do.
>>> Thanks a  lot
>>> 
>>>  Toni


From Beezersmom at aol.com  Fri Oct  3 13:11:47 2008
From: Beezersmom at aol.com (Beezersmom at aol.com)
Date: Fri, 3 Oct 2008 13:11:47 EDT
Subject: TSGL: Can't access Google thru IE 7
Message-ID: <bd1.3ef77979.3617ac53@aol.com>

 
Ian
 
No, I hadn't checked Add/Remove Programs but I just did and  there was 
nothing like that.  Good idea, thank you.
Please, email me anything that you can think of to do, I'm  trying everything 
that anyone on the list is suggesting to  me.
 
Toni
 
In a message dated 10/3/2008 11:17:14 A.M. Eastern Daylight Time,  
ian at iarp.ca writes:

I've  tried to keep up with the emails, so you can access Google by going to
the  address, but cannot via the search window that built into IE?

Have you  checked Add/Remove Programs for anything like mywebsearch? or
anything like  that?

On Fri, Oct 3, 2008 at 10:55 AM, <Beezersmom at aol.com>  wrote:

>
> Hi Tilman
> Nice to hear from you and thank  you for  responding.
> I had never heard of BHODemon, thank you for  that little  gem.
> I did go to the homepage, installed it and ran  it.  I read  every entry and
> those that I wasn't sure of,  Googled them and all the  entries were OK.
> I still can't access  Google thru the Google search window on  IE.  To
>  access
> Google to be able to take advantage of Trend Protect, I  open  IE and type
> google.com in the URL.
> I'm still open  to all advice from anyone and will try anything  to get rid
>  of
> searchportal.com.
> Toni
>



--  
Thanks
Ian  R-P
_______________________________________________
Tech Support Guy  Mailing List
http://www.tsgserver.com/list/







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From Beezersmom at aol.com  Fri Oct  3 13:16:21 2008
From: Beezersmom at aol.com (Beezersmom at aol.com)
Date: Fri, 3 Oct 2008 13:16:21 EDT
Subject: TSGL: Can't access Google thru IE 7
Message-ID: <bdf.3ee1d37e.3617ad65@aol.com>

 
Heidi
 
I did install Trend HijackThis but I don't know what to do with  the results.
All this is new to me and I honestly don't know how to do a lot  of things.  
As I said, I'm not very computer savvy at  all.
I'll work on the sites you found with Google, thank  you.
 
Toni 
 
In a message dated 10/3/2008 11:58:39 A.M. Eastern Daylight Time,  
Computerfee at t-online.de writes:

Hi Toni,  

seems all fixes for this searchportal.com stuff are from 2004, so a  lot 
might not be up-to-date but you could as well go through the sites I found  with 
Google http://tinyurl.com/3hegv8, maybe something would work after all  but as 
I suggested before, it seems to be necessary to run a programme like  
HijackThis so that someone who knows about all this will be able to tell you  what to 
do with what is found then.

keeping fingers crossed
have a  good weekend then
Heidi


----- Original Message ----- 
From:  <Beezersmom at aol.com>
To: <list at tsgserver.com>
Sent: Friday,  October 03, 2008 4:55 PM
Subject: Re: TSGL: Can't access Google thru IE  7


> 
> Hi Tilman
> Nice to hear from you and thank  you for  responding.
> I had never heard of BHODemon, thank you for  that little  gem.
> I did go to the homepage, installed it and ran  it.  I read  every entry 
and 
> those that I wasn't sure of,  Googled them and all the  entries were OK.
> I still can't access  Google thru the Google search window on  IE.  To 
access 
>  Google to be able to take advantage of Trend Protect, I open  IE and type  
> google.com in the URL.
> I'm still open to all advice from  anyone and will try anything  to get rid 
of 
>  searchportal.com.
> Toni
> 
> In a message dated 10/2/2008  1:06:07 P.M. Eastern Daylight Time,  
> tbrandl2 at chello.at  writes:
> 
> Toni,
> 
> have you tried running  BHODemon? This is a program aiming  at what you 
> experience, I  think.
> 
> Tilman
> 
> ----- Original Message   ----- 
> From: <Beezersmom at aol.com>
> To:   <list at tsgserver.com>
> Sent: Thursday, October 02, 2008 6:16   PM
> Subject: Re: TSGL: Can't access Google thru IE 7
> 
>  
>>  
>> Hi Russ
>> WOW, long time since I  heard from you, hope all  is  well.
>> I couldn't do a  restore point for any date, this kept  coming  up:
>>  
>> 'Your computer cannot be restored to:   [whatever date  I had tried]
>> Software Distribution Service 3.0"
>>   
>> I have no idea what that meant.
>> I finally got a  system  restore with this:
>> "27 September 2008 before   searchportal.information.com was  installed"
>> I still can't  access  Google using IE and the Google search  window, it 
>  still 
>> takes me  directly to that  searchportal.information.com, even  after a 
> reboot   
>> and shutdown. 
>> I haven't seen any    PC-Cillin  warnings on "C:\System  Volume
>>  
>  
Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
>>   e"  since late last night.
>> I actually went into  "C:\System   Volume
>>  
>  
Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
>>   e"   last evening and it wasn't there but about 2 hours later I  got  
the 
> PC 
>> warnings  again.  I guess  only time will tell if I  get anymore warnings 
> from   
>> PC-Cillin, it just keeps restoring  its self I'm  assuming.
>> I still can't get rid of    searchportal.information.com
>> Thanks for responding and take   care...
>> Toni
>> 
>> 
>> In a message  dated 10/2/2008  1:25:12 A.M. Eastern Daylight Time,  
>>  coover at fastmail.fm  writes:
>> 
>> Toni,   
>> 
>> The System Restore  portion of XP (ME and  Vista, too) cannot be cleaned  
by
>> PC-Cillin  or other AV  software. If you get something bad in System   
>  Restore,
>> it will stay there until the Restore Point is  deleted.  
>> 
>> Now  I know how important System  Restore can be. I had  a "minor"  
problem,
>> evidently  caused by a bad software  installation, with one of my   
computers
>> the last couple of days.  When the minor problem  became major  and
>> uninstallation did not  solve the  problem, the answer became System  
> Restore.
>> But ...  if  malware or viruses get into System Restore, the only   
solution  
> (as
>> far as I have found) is to delete the  System Restore points.   That is 
your
>> solution to your  PC-Cillin warnings on "C:\System   Volume
>>  
>  
Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
>>   e".
>> 
>> I  hope all is well with you.
>>  
>> Go  Angels, beat the dreaded Red  Sox!
>>  
>> Russ Coover   
>> 
>> -----Original  Message-----
>> From:   list-bounces at tsgserver.com  [mailto:list-bounces at tsgserver.com] On
>>  Behalf Of   Beezersmom at aol.com
>> Sent: Wednesday, October 01, 2008  8:53  AM
>> To:  list at tsgserver.com
>> Subject: Re: TSGL:  Can't  access Google thru IE  7
>> 
>>  
>> Hi Heidi
>> Thank  you for responding.
>>  I don't know what's  going on with my PC, I  think the bad   gremlins 
have 
>> somehow gotten  past  PC-Cillian, which  is what I  use.
>> When I went to bed I ran  Spybot  -  Search & Destroy and this  morning saw
>> that   
>> it was OK and  found nothing BUT I had a bigger    problem.
>> PC-Cillin had a warning up  that I had 7 incidents  all  involving  the 
same 
> 
>> thing:
>>  
>> C:\System  Volume   
>>  
>  
Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
>>   e
>> PC-Cillin  had taken care of it but I now see why I had  the  same  7
>> incidents,  
>> with restore  in the URL it's  going to keep restoring    itself...
>> Does anyone know how to  completely get rid of this  entry  since  it has 
>> restore  within the  URL?
>> I read about an AntiTrojan  program,  Malwarebytes'  Anti-Malware,  so I 
>> installed it, it seems  to  be  a pretty good program.  I ran it and it  
> found  
>>  Trojan-Z-Blob  in a Registry Entry and deleted  it.  I hope I   
remembered  
> the
>>  Trojan name 
>> properly.
>> It now  seems that the  snowball is  getting  bigger
>> 1. I can't  access  Google thru IE, it takes me to a  search  portal   
page.
>> 2. PC-Cillian had removed the same thing 7   times:   
>> C:\System Volume    Information\_rest
>>   ore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.exe
>>  
>>  3.  Malwarebytes found Trojan Z-Blob, or something  like that  in   the
>> Registry.
>> I'm  totally lost and don't know  what to   do...HELP!
>>  
>> Toni
>> 
>> 
>>  
>>  
>> In a message dated 10/1/2008 2:27:23  A.M. Eastern   Daylight Time,  
>> Computerfee at t-online.de   writes:
>>  
>> Hi  Toni,
>> 
>>  maybe some virus or just bad  browser  helper object did  change  your 
> search 
>> engine   or whatever  this  new site is. Have you tried checking  the  
>  settings
>> in 
>> IE by going  to Internet Options -  General  and looked into  Change 
search 
>> defaults   (if you need more  - a full explanation on how to do  this you  
can
>> find   
>> here). If that searchportal is  in there, it hopefully can be   changed  
back
>> to  
>> Google but since you get there when you  want to go to  Google  I  am not 
> sure
>> at all 
>>  this  can work.
>> 
>> Tried to find out more   about   searchportal.com now and it seems to be 
>>  something quite   unpleasant - people  usually are told to run  
HijackThis 
> and
>> all  sorts  
>> of  cleaning programs (here  you can read a full  story that was   
finished 
> with
>> 
>> getting rid of   searchportal  popups, which might be  something different 
  
> than
>> 
>> what you have but it was last   year  summer  already, so the thing may 
have
>> been  
>> changed). So I hope  with  my  ideas now somebody  else can really help 
you.
>>  
>> have a  nice   day
>> Heidi
>> 
>>  
>>  ----- Original Message ----- 
>> From:   <Beezersmom at aol.com>
>> To:  <list at tsgserver.com>
>>  Sent:   Wednesday,  October 01, 2008 3:34 AM
>> Subject: TSGL:  Can't access  Google  thru  IE 7
>> 
>> 
>>>   Yesterday when I used IE 7 to access Google I  couldn't   and   still 
> can't, 
>> I'm 
>>> being  sent to this   site
>>> 
>>>    
>>  
>  
_http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UU
>>   Qs
>>>     CWhZHAEQGVEUCCRtWV1USXwpBawBUVgZYUQUNU0VZOg9XXANSA1sN_   
>>>   
>>  
>  
(http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UU
>>   QsCWhZHAEQGVEUCCRtWV1USXw
>>>     pBawBUVgZYUQUNU0VZOg9XXANSA1sN) 
>>> 
>>> I don't  know  anything  about  it, what it is or where it   came  from.
>>> I always use  IE 7 to  search on  Google so I can  use Trend  Protect, 
the 
>> same   
>>> as   McAfee  Site Advisor,  but now I can  even get to   Google.
>>> Can  anyone tell me how  to get rid of the site so I  can  access    
Google?
>>> I'm totally lost and don't  know what to   do.
>>> Thanks a  lot
>>> 
>>>   Toni

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From hdavis1 at gmail.com  Fri Oct  3 16:37:20 2008
From: hdavis1 at gmail.com (H Davis)
Date: Fri, 03 Oct 2008 16:37:20 -0400
Subject: TSGL: Can't access Google thru IE 7
In-Reply-To: <bdf.3ee1d37e.3617ad65@aol.com>
References: <bdf.3ee1d37e.3617ad65@aol.com>
Message-ID: <48E68280.5060407@gmail.com>

Toni,

Check this discussion (http://www.daniweb.com/forums/thread14449.html). 
It sounds like your problem but it's from 2004. You might be able to do 
everything suggested without actually running Hijackthis, but just by 
locating the offending files and folders that the helper describes and 
deleting them as described in the thread.

This is a particularly nasty gremlin. It appears to have backups of 
itself so that if you don't delete everything, including the backups, at 
the same time it reconstitutes itself from its hidden backups and you're 
back where you started.

Be sure to read it all the way through first because there is at least 
one mistake by the helper that he later corrected which could save you 
some effort.

Good luck.

H Davis

Beezersmom at aol.com wrote:
>  
> Heidi
>  
> I did install Trend HijackThis but I don't know what to do with  the results.
> All this is new to me and I honestly don't know how to do a lot  of things.  
> As I said, I'm not very computer savvy at  all.
> I'll work on the sites you found with Google, thank  you.
>  
> Toni 
>  
> In a message dated 10/3/2008 11:58:39 A.M. Eastern Daylight Time,  
> Computerfee at t-online.de writes:
>
> Hi Toni,  
>
> seems all fixes for this searchportal.com stuff are from 2004, so a  lot 
> might not be up-to-date but you could as well go through the sites I found  with 
> Google http://tinyurl.com/3hegv8, maybe something would work after all  but as 
> I suggested before, it seems to be necessary to run a programme like  
> HijackThis so that someone who knows about all this will be able to tell you  what to 
> do with what is found then.
>
> keeping fingers crossed
> have a  good weekend then
> Heidi
>
>
> ----- Original Message ----- 
> From:  <Beezersmom at aol.com>
> To: <list at tsgserver.com>
> Sent: Friday,  October 03, 2008 4:55 PM
> Subject: Re: TSGL: Can't access Google thru IE  7
>
>
>   
>> Hi Tilman
>> Nice to hear from you and thank  you for  responding.
>> I had never heard of BHODemon, thank you for  that little  gem.
>> I did go to the homepage, installed it and ran  it.  I read  every entry 
>>     
> and 
>   
>> those that I wasn't sure of,  Googled them and all the  entries were OK.
>> I still can't access  Google thru the Google search window on  IE.  To 
>>     
> access 
>   
>>  Google to be able to take advantage of Trend Protect, I open  IE and type  
>> google.com in the URL.
>> I'm still open to all advice from  anyone and will try anything  to get rid 
>>     
> of 
>   
>>  searchportal.com.
>> Toni
>>
>> In a message dated 10/2/2008  1:06:07 P.M. Eastern Daylight Time,  
>> tbrandl2 at chello.at  writes:
>>
>> Toni,
>>
>> have you tried running  BHODemon? This is a program aiming  at what you 
>> experience, I  think.
>>
>> Tilman
>>
>> ----- Original Message   ----- 
>> From: <Beezersmom at aol.com>
>> To:   <list at tsgserver.com>
>> Sent: Thursday, October 02, 2008 6:16   PM
>> Subject: Re: TSGL: Can't access Google thru IE 7
>>
>>  
>>     
>>>  
>>> Hi Russ
>>> WOW, long time since I  heard from you, hope all  is  well.
>>> I couldn't do a  restore point for any date, this kept  coming  up:
>>>  
>>> 'Your computer cannot be restored to:   [whatever date  I had tried]
>>> Software Distribution Service 3.0"
>>>   
>>> I have no idea what that meant.
>>> I finally got a  system  restore with this:
>>> "27 September 2008 before   searchportal.information.com was  installed"
>>> I still can't  access  Google using IE and the Google search  window, it 
>>>       
>>  still 
>>     
>>> takes me  directly to that  searchportal.information.com, even  after a 
>>>       
>> reboot   
>>     
>>> and shutdown. 
>>> I haven't seen any    PC-Cillin  warnings on "C:\System  Volume
>>>  
>>>       
>>  
>>     
> Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
>   
>>>   e"  since late last night.
>>> I actually went into  "C:\System   Volume
>>>  
>>>       
>>  
>>     
> Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
>   
>>>   e"   last evening and it wasn't there but about 2 hours later I  got  
>>>       
> the 
>   
>> PC 
>>     
>>> warnings  again.  I guess  only time will tell if I  get anymore warnings 
>>>       
>> from   
>>     
>>> PC-Cillin, it just keeps restoring  its self I'm  assuming.
>>> I still can't get rid of    searchportal.information.com
>>> Thanks for responding and take   care...
>>> Toni
>>>
>>>
>>> In a message  dated 10/2/2008  1:25:12 A.M. Eastern Daylight Time,  
>>>  coover at fastmail.fm  writes:
>>>
>>> Toni,   
>>>
>>> The System Restore  portion of XP (ME and  Vista, too) cannot be cleaned  
>>>       
> by
>   
>>> PC-Cillin  or other AV  software. If you get something bad in System   
>>>       
>>  Restore,
>>     
>>> it will stay there until the Restore Point is  deleted.  
>>>
>>> Now  I know how important System  Restore can be. I had  a "minor"  
>>>       
> problem,
>   
>>> evidently  caused by a bad software  installation, with one of my   
>>>       
> computers
>   
>>> the last couple of days.  When the minor problem  became major  and
>>> uninstallation did not  solve the  problem, the answer became System  
>>>       
>> Restore.
>>     
>>> But ...  if  malware or viruses get into System Restore, the only   
>>>       
> solution  
>   
>> (as
>>     
>>> far as I have found) is to delete the  System Restore points.   That is 
>>>       
> your
>   
>>> solution to your  PC-Cillin warnings on "C:\System   Volume
>>>  
>>>       
>>  
>>     
> Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
>   
>>>   e".
>>>
>>> I  hope all is well with you.
>>>  
>>> Go  Angels, beat the dreaded Red  Sox!
>>>  
>>> Russ Coover   
>>>
>>> -----Original  Message-----
>>> From:   list-bounces at tsgserver.com  [mailto:list-bounces at tsgserver.com] On
>>>  Behalf Of   Beezersmom at aol.com
>>> Sent: Wednesday, October 01, 2008  8:53  AM
>>> To:  list at tsgserver.com
>>> Subject: Re: TSGL:  Can't  access Google thru IE  7
>>>
>>>  
>>> Hi Heidi
>>> Thank  you for responding.
>>>  I don't know what's  going on with my PC, I  think the bad   gremlins 
>>>       
> have 
>   
>>> somehow gotten  past  PC-Cillian, which  is what I  use.
>>> When I went to bed I ran  Spybot  -  Search & Destroy and this  morning saw
>>> that   
>>> it was OK and  found nothing BUT I had a bigger    problem.
>>> PC-Cillin had a warning up  that I had 7 incidents  all  involving  the 
>>>       
> same 
>   
>>> thing:
>>>  
>>> C:\System  Volume   
>>>  
>>>       
>>  
>>     
> Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
>   
>>>   e
>>> PC-Cillin  had taken care of it but I now see why I had  the  same  7
>>> incidents,  
>>> with restore  in the URL it's  going to keep restoring    itself...
>>> Does anyone know how to  completely get rid of this  entry  since  it has 
>>> restore  within the  URL?
>>> I read about an AntiTrojan  program,  Malwarebytes'  Anti-Malware,  so I 
>>> installed it, it seems  to  be  a pretty good program.  I ran it and it  
>>>       
>> found  
>>     
>>>  Trojan-Z-Blob  in a Registry Entry and deleted  it.  I hope I   
>>>       
> remembered  
>   
>> the
>>     
>>>  Trojan name 
>>> properly.
>>> It now  seems that the  snowball is  getting  bigger
>>> 1. I can't  access  Google thru IE, it takes me to a  search  portal   
>>>       
> page.
>   
>>> 2. PC-Cillian had removed the same thing 7   times:   
>>> C:\System Volume    Information\_rest
>>>   ore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.exe
>>>  
>>>  3.  Malwarebytes found Trojan Z-Blob, or something  like that  in   the
>>> Registry.
>>> I'm  totally lost and don't know  what to   do...HELP!
>>>  
>>> Toni
>>>
>>>
>>>  
>>>  
>>> In a message dated 10/1/2008 2:27:23  A.M. Eastern   Daylight Time,  
>>> Computerfee at t-online.de   writes:
>>>  
>>> Hi  Toni,
>>>
>>>  maybe some virus or just bad  browser  helper object did  change  your 
>>>       
>> search 
>>     
>>> engine   or whatever  this  new site is. Have you tried checking  the  
>>>       
>>  settings
>>     
>>> in 
>>> IE by going  to Internet Options -  General  and looked into  Change 
>>>       
> search 
>   
>>> defaults   (if you need more  - a full explanation on how to do  this you  
>>>       
> can
>   
>>> find   
>>> here). If that searchportal is  in there, it hopefully can be   changed  
>>>       
> back
>   
>>> to  
>>> Google but since you get there when you  want to go to  Google  I  am not 
>>>       
>> sure
>>     
>>> at all 
>>>  this  can work.
>>>
>>> Tried to find out more   about   searchportal.com now and it seems to be 
>>>  something quite   unpleasant - people  usually are told to run  
>>>       
> HijackThis 
>   
>> and
>>     
>>> all  sorts  
>>> of  cleaning programs (here  you can read a full  story that was   
>>>       
> finished 
>   
>> with
>>     
>>> getting rid of   searchportal  popups, which might be  something different 
>>>       
>   
>   
>> than
>>     
>>> what you have but it was last   year  summer  already, so the thing may 
>>>       
> have
>   
>>> been  
>>> changed). So I hope  with  my  ideas now somebody  else can really help 
>>>       
> you.
>   
>>>  
>>> have a  nice   day
>>> Heidi
>>>
>>>  
>>>  ----- Original Message ----- 
>>> From:   <Beezersmom at aol.com>
>>> To:  <list at tsgserver.com>
>>>  Sent:   Wednesday,  October 01, 2008 3:34 AM
>>> Subject: TSGL:  Can't access  Google  thru  IE 7
>>>
>>>
>>>       
>>>>   Yesterday when I used IE 7 to access Google I  couldn't   and   still 
>>>>         
>> can't, 
>>     
>>> I'm 
>>>       
>>>> being  sent to this   site
>>>>
>>>>    
>>>>         
>>>  
>>>       
>>  
>>     
> _http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UU
>   
>>>   Qs
>>>       
>>>>     CWhZHAEQGVEUCCRtWV1USXwpBawBUVgZYUQUNU0VZOg9XXANSA1sN_   
>>>>   
>>>>         
>>>  
>>>       
>>  
>>     
> (http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UU
>   
>>>   QsCWhZHAEQGVEUCCRtWV1USXw
>>>       
>>>>     pBawBUVgZYUQUNU0VZOg9XXANSA1sN) 
>>>>
>>>> I don't  know  anything  about  it, what it is or where it   came  from.
>>>> I always use  IE 7 to  search on  Google so I can  use Trend  Protect, 
>>>>         
> the 
>   
>>> same   
>>>       
>>>> as   McAfee  Site Advisor,  but now I can  even get to   Google.
>>>> Can  anyone tell me how  to get rid of the site so I  can  access    
>>>>         
> Google?
>   
>>>> I'm totally lost and don't  know what to   do.
>>>> Thanks a  lot
>>>>
>>>>   Toni
>>>>         
>
> _______________________________________________
> Tech Support  Guy Mailing List
> http://www.tsgserver.com/list/
>
>
>
>
>
>
>
> **************New MapQuest Local shows what's happening at your destination.  
> Dining, Movies, Events, News & more. Try it out!      
> (http://local.mapquest.com/?ncid=emlcntnew00000001)
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>   

-- 
H Davis   hdavis1 at gmail.com


From Beezersmom at aol.com  Fri Oct  3 21:47:42 2008
From: Beezersmom at aol.com (Beezersmom at aol.com)
Date: Fri, 3 Oct 2008 21:47:42 EDT
Subject: TSGL: Can't access Google thru IE 7
Message-ID: <d58.2bfb34a7.3618253e@aol.com>

 
Hi, how are you?
I'm so glad you responded, I think you might have found the  needle in the 
haystack, I'm hoping you did.
I went to the web site (_http://www.daniweb.com/forums/thread14449.html_ 
(http://www.daniweb.com/forums/thread14449.html) )  and copy, pasted & printed all 
13 pages so I could mark off each  step.  Thank you for the very important 
heads up on the mistake that the  helper made, I need to find that mistake in 
his instructions and make sure  that I "do" delete the 'services.exe' program.
I hope you're correct that I may not actually have to run  HiJackThis because 
I just don't understand it at all.
Um, say a little prayer for me that I get this done  correctly<BG>
Thank you for all this information, take care and I hope all is  going well 
for you and yours.
 
Toni
 
 
 
In a message dated 10/3/2008 4:38:18 P.M. Eastern Daylight Time,  
hdavis1 at gmail.com writes:

Toni,

Check this discussion  (http://www.daniweb.com/forums/thread14449.html). 
It sounds like your  problem but it's from 2004. You might be able to do 
everything suggested  without actually running Hijackthis, but just by 
locating the offending  files and folders that the helper describes and 
deleting them as described  in the thread.

This is a particularly nasty gremlin. It appears to have  backups of 
itself so that if you don't delete everything, including the  backups, at 
the same time it reconstitutes itself from its hidden backups  and you're 
back where you started.

Be sure to read it all the way  through first because there is at least 
one mistake by the helper that he  later corrected which could save you 
some effort.

Good  luck.

H Davis

Beezersmom at aol.com wrote:
>  
>  Heidi
>  
> I did install Trend HijackThis but I don't know  what to do with  the 
results.
> All this is new to me and I  honestly don't know how to do a lot  of 
things.  
> As I said,  I'm not very computer savvy at  all.
> I'll work on the sites you  found with Google, thank  you.
>  
> Toni 
>   
> In a message dated 10/3/2008 11:58:39 A.M. Eastern Daylight  Time,  
> Computerfee at t-online.de writes:
>
> Hi  Toni,  
>
> seems all fixes for this searchportal.com stuff  are from 2004, so a  lot 
> might not be up-to-date but you could  as well go through the sites I found 
 with 
> Google  http://tinyurl.com/3hegv8, maybe something would work after all  
but as  
> I suggested before, it seems to be necessary to run a programme  like  
> HijackThis so that someone who knows about all this will  be able to tell 
you  what to 
> do with what is found  then.
>
> keeping fingers crossed
> have a  good  weekend then
> Heidi
>
>
> ----- Original Message  ----- 
> From:  <Beezersmom at aol.com>
> To:  <list at tsgserver.com>
> Sent: Friday,  October 03, 2008 4:55  PM
> Subject: Re: TSGL: Can't access Google thru IE   7
>
>
>   
>> Hi Tilman
>> Nice  to hear from you and thank  you for  responding.
>> I had  never heard of BHODemon, thank you for  that little   gem.
>> I did go to the homepage, installed it and ran   it.  I read  every entry 
>>     
>  and 
>   
>> those that I wasn't sure of,   Googled them and all the  entries were OK.
>> I still can't  access  Google thru the Google search window on  IE.  To  
>>     
> access 
>    
>>  Google to be able to take advantage of Trend Protect, I  open  IE and 
type  
>> google.com in the URL.
>>  I'm still open to all advice from  anyone and will try anything  to  get 
rid 
>>     
> of 
>    
>>  searchportal.com.
>> Toni
>>
>>  In a message dated 10/2/2008  1:06:07 P.M. Eastern Daylight Time,   
>> tbrandl2 at chello.at  writes:
>>
>>  Toni,
>>
>> have you tried running  BHODemon? This is a  program aiming  at what you 
>> experience, I   think.
>>
>> Tilman
>>
>> ----- Original  Message   ----- 
>> From:  <Beezersmom at aol.com>
>> To:    <list at tsgserver.com>
>> Sent: Thursday, October 02, 2008  6:16   PM
>> Subject: Re: TSGL: Can't access Google thru IE  7
>>
>>  
>>      
>>>  
>>> Hi Russ
>>> WOW, long time  since I  heard from you, hope all  is  well.
>>> I  couldn't do a  restore point for any date, this kept  coming   up:
>>>  
>>> 'Your computer cannot be restored  to:   [whatever date  I had tried]
>>> Software  Distribution Service 3.0"
>>>   
>>> I have  no idea what that meant.
>>> I finally got a  system   restore with this:
>>> "27 September 2008 before    searchportal.information.com was  installed"
>>> I still  can't  access  Google using IE and the Google search  window,  
it 
>>>       
>>  still  
>>     
>>> takes me  directly to  that  searchportal.information.com, even  after a  
>>>       
>> reboot    
>>     
>>> and shutdown.  
>>> I haven't seen any    PC-Cillin  warnings on  "C:\System  Volume
>>>  
>>>     
>>  
>>     
>  
Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
>    
>>>   e"  since late last night.
>>> I  actually went into  "C:\System   Volume
>>>   
>>>       
>>   
>>     
>  
Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
>    
>>>   e"   last evening and it wasn't there  but about 2 hours later I  got  
>>>     
> the 
>   
>> PC  
>>     
>>> warnings  again.  I  guess  only time will tell if I  get anymore 
warnings  
>>>       
>> from    
>>     
>>> PC-Cillin, it just keeps  restoring  its self I'm  assuming.
>>> I still can't get  rid of    searchportal.information.com
>>> Thanks for  responding and take   care...
>>>  Toni
>>>
>>>
>>> In a message  dated  10/2/2008  1:25:12 A.M. Eastern Daylight Time,   
>>>  coover at fastmail.fm   writes:
>>>
>>> Toni,    
>>>
>>> The System Restore  portion of XP (ME  and  Vista, too) cannot be cleaned 
 
>>>     
> by
>   
>>> PC-Cillin   or other AV  software. If you get something bad in System    
>>>       
>>   Restore,
>>     
>>> it will stay there  until the Restore Point is  deleted.   
>>>
>>> Now  I know how important System   Restore can be. I had  a "minor"  
>>>     
> problem,
>   
>>>  evidently  caused by a bad software  installation, with one of  my   
>>>       
>  computers
>   
>>> the last couple of days.   When the minor problem  became major  and
>>>  uninstallation did not  solve the  problem, the answer became  System  
>>>       
>>  Restore.
>>     
>>> But ...   if  malware or viruses get into System Restore, the only    
>>>       
> solution   
>   
>> (as
>>      
>>> far as I have found) is to delete the  System Restore  points.   That is 
>>>        
> your
>   
>>> solution to your   PC-Cillin warnings on "C:\System   Volume
>>>   
>>>       
>>   
>>     
>  
Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
>    
>>>   e".
>>>
>>> I  hope  all is well with you.
>>>  
>>> Go  Angels,  beat the dreaded Red  Sox!
>>>  
>>> Russ  Coover   
>>>
>>> -----Original   Message-----
>>> From:    list-bounces at tsgserver.com  [mailto:list-bounces at tsgserver.com]  
On
>>>  Behalf Of    Beezersmom at aol.com
>>> Sent: Wednesday, October 01, 2008   8:53  AM
>>> To:  list at tsgserver.com
>>>  Subject: Re: TSGL:  Can't  access Google thru IE   7
>>>
>>>  
>>> Hi  Heidi
>>> Thank  you for responding.
>>>  I  don't know what's  going on with my PC, I  think the bad    gremlins 
>>>       
> have  
>   
>>> somehow gotten  past   PC-Cillian, which  is what I  use.
>>> When I went to  bed I ran  Spybot  -  Search & Destroy and this   morning 
saw
>>> that   
>>> it was OK  and  found nothing BUT I had a bigger     problem.
>>> PC-Cillin had a warning up  that I had 7  incidents  all  involving  the 
>>>     
> same 
>   
>>>  thing:
>>>  
>>> C:\System   Volume   
>>>  
>>>     
>>  
>>     
>  
Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
>    
>>>   e
>>> PC-Cillin  had taken care  of it but I now see why I had  the  same  7
>>>  incidents,  
>>> with restore  in the URL it's   going to keep restoring    itself...
>>> Does anyone  know how to  completely get rid of this  entry  since  it  
has 
>>> restore  within the  URL?
>>> I  read about an AntiTrojan  program,  Malwarebytes'   Anti-Malware,  so 
I 
>>> installed it, it seems   to  be  a pretty good program.  I ran it and it  
 
>>>       
>> found   
>>     
>>>  Trojan-Z-Blob  in  a Registry Entry and deleted  it.  I hope I    
>>>       
> remembered   
>   
>> the
>>      
>>>  Trojan name 
>>> properly.
>>>  It now  seems that the  snowball is  getting   bigger
>>> 1. I can't  access  Google thru IE, it takes  me to a  search  portal   
>>>     
> page.
>   
>>> 2. PC-Cillian  had removed the same thing 7   times:   
>>>  C:\System Volume    Information\_rest
>>>    ore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.exe
>>>   
>>>  3.  Malwarebytes found Trojan Z-Blob, or  something  like that  in   the
>>>  Registry.
>>> I'm  totally lost and don't know  what  to   do...HELP!
>>>  
>>>  Toni
>>>
>>>
>>>   
>>>  
>>> In a message dated 10/1/2008  2:27:23  A.M. Eastern   Daylight Time,  
>>>  Computerfee at t-online.de   writes:
>>>   
>>> Hi  Toni,
>>>
>>>  maybe  some virus or just bad  browser  helper object did   change  your 
>>>       
>>  search 
>>     
>>> engine   or  whatever  this  new site is. Have you tried checking  the   
>>>       
>>   settings
>>     
>>> in 
>>>  IE by going  to Internet Options -  General  and looked  into  Change 
>>>       
> search  
>   
>>> defaults   (if you need  more  - a full explanation on how to do  this 
you   
>>>       
> can
>    
>>> find   
>>> here). If that searchportal  is  in there, it hopefully can be   changed  
 
>>>       
> back
>    
>>> to  
>>> Google but since you get there when  you  want to go to  Google  I  am 
not  
>>>       
>> sure
>>   
>>> at all 
>>>  this  can  work.
>>>
>>> Tried to find out more    about   searchportal.com now and it seems to be 
 
>>>  something quite   unpleasant - people   usually are told to run  
>>>        
> HijackThis 
>   
>> and
>>   
>>> all  sorts  
>>> of   cleaning programs (here  you can read a full  story that  was   
>>>       
> finished  
>   
>> with
>>      
>>> getting rid of   searchportal  popups, which  might be  something 
different 
>>>        
>   
>   
>> than
>>   
>>> what you have but it was last    year  summer  already, so the thing may 
>>>   
> have
>   
>>>  been  
>>> changed). So I hope  with  my   ideas now somebody  else can really help 
>>>     
> you.
>   
>>>   
>>> have a  nice   day
>>>  Heidi
>>>
>>>  
>>>  -----  Original Message ----- 
>>> From:    <Beezersmom at aol.com>
>>> To:   <list at tsgserver.com>
>>>  Sent:    Wednesday,  October 01, 2008 3:34 AM
>>> Subject: TSGL:   Can't access  Google  thru  IE  7
>>>
>>>
>>>        
>>>>   Yesterday when I used IE 7 to access Google  I  couldn't   and   still 
>>>>   
>> can't, 
>>      
>>> I'm 
>>>        
>>>> being  sent to this    site
>>>>
>>>>     
>>>>         
>>>   
>>>       
>>   
>>     
>  
_http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UU
>    
>>>   Qs
>>>        
>>>>      CWhZHAEQGVEUCCRtWV1USXwpBawBUVgZYUQUNU0VZOg9XXANSA1sN_    
>>>>   
>>>>       
>>>  
>>>        
>>  
>>     
>  
(http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UU
>    
>>>   QsCWhZHAEQGVEUCCRtWV1USXw
>>>   
>>>>      pBawBUVgZYUQUNU0VZOg9XXANSA1sN) 
>>>>
>>>> I  don't  know  anything  about  it, what it is or where  it   came  
from.
>>>> I always use  IE 7  to  search on  Google so I can  use Trend  Protect,  
>>>>         
> the  
>   
>>> same   
>>>   
>>>> as   McAfee  Site  Advisor,  but now I can  even get to    Google.
>>>> Can  anyone tell me how  to get rid of  the site so I  can  access    
>>>>   
> Google?
>    
>>>> I'm totally lost and don't  know what to    do.
>>>> Thanks a   lot
>>>>
>>>>   Toni

-- 
H  Davis    hdavis1 at gmail.com

_______________________________________________
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From Beezersmom at aol.com  Mon Oct  6 15:54:54 2008
From: Beezersmom at aol.com (Beezersmom at aol.com)
Date: Mon, 6 Oct 2008 15:54:54 EDT
Subject: TSGL: Can't access Google thru IE 7>>>RESOLVED
Message-ID: <cad.4015774c.361bc70e@aol.com>

I called Dell XPS, told them all the problems that I had and  they suggested 
and I agreed to a reformat.
I'd like to thank everyone who took the time to try to help me,  I truly 
appreciate everyone and everything.
 
Toni
 
 
In a message dated 10/3/2008 4:38:18 P.M. Eastern Daylight Time,  
hdavis1 at gmail.com writes:

Toni,

Check this discussion  (http://www.daniweb.com/forums/thread14449.html). 
It sounds like your  problem but it's from 2004. You might be able to do 
everything suggested  without actually running Hijackthis, but just by 
locating the offending  files and folders that the helper describes and 
deleting them as described  in the thread.

This is a particularly nasty gremlin. It appears to have  backups of 
itself so that if you don't delete everything, including the  backups, at 
the same time it reconstitutes itself from its hidden backups  and you're 
back where you started.

Be sure to read it all the way  through first because there is at least 
one mistake by the helper that he  later corrected which could save you 
some effort.

Good  luck.

H Davis

Beezersmom at aol.com wrote:
>  
>  Heidi
>  
> I did install Trend HijackThis but I don't know  what to do with  the 
results.
> All this is new to me and I  honestly don't know how to do a lot  of 
things.  
> As I said,  I'm not very computer savvy at  all.
> I'll work on the sites you  found with Google, thank  you.
>  
> Toni 
>   
> In a message dated 10/3/2008 11:58:39 A.M. Eastern Daylight  Time,  
> Computerfee at t-online.de writes:
>
> Hi  Toni,  
>
> seems all fixes for this searchportal.com stuff  are from 2004, so a  lot 
> might not be up-to-date but you could  as well go through the sites I found 
 with 
> Google  http://tinyurl.com/3hegv8, maybe something would work after all  
but as  
> I suggested before, it seems to be necessary to run a programme  like  
> HijackThis so that someone who knows about all this will  be able to tell 
you  what to 
> do with what is found  then.
>
> keeping fingers crossed
> have a  good  weekend then
> Heidi
>
>
> ----- Original Message  ----- 
> From:  <Beezersmom at aol.com>
> To:  <list at tsgserver.com>
> Sent: Friday,  October 03, 2008 4:55  PM
> Subject: Re: TSGL: Can't access Google thru IE   7
>
>
>   
>> Hi Tilman
>> Nice  to hear from you and thank  you for  responding.
>> I had  never heard of BHODemon, thank you for  that little   gem.
>> I did go to the homepage, installed it and ran   it.  I read  every entry 
>>     
>  and 
>   
>> those that I wasn't sure of,   Googled them and all the  entries were OK.
>> I still can't  access  Google thru the Google search window on  IE.  To  
>>     
> access 
>    
>>  Google to be able to take advantage of Trend Protect, I  open  IE and 
type  
>> google.com in the URL.
>>  I'm still open to all advice from  anyone and will try anything  to  get 
rid 
>>     
> of 
>    
>>  searchportal.com.
>> Toni
>>
>>  In a message dated 10/2/2008  1:06:07 P.M. Eastern Daylight Time,   
>> tbrandl2 at chello.at  writes:
>>
>>  Toni,
>>
>> have you tried running  BHODemon? This is a  program aiming  at what you 
>> experience, I   think.
>>
>> Tilman
>>
>> ----- Original  Message   ----- 
>> From:  <Beezersmom at aol.com>
>> To:    <list at tsgserver.com>
>> Sent: Thursday, October 02, 2008  6:16   PM
>> Subject: Re: TSGL: Can't access Google thru IE  7
>>
>>  
>>      
>>>  
>>> Hi Russ
>>> WOW, long time  since I  heard from you, hope all  is  well.
>>> I  couldn't do a  restore point for any date, this kept  coming   up:
>>>  
>>> 'Your computer cannot be restored  to:   [whatever date  I had tried]
>>> Software  Distribution Service 3.0"
>>>   
>>> I have  no idea what that meant.
>>> I finally got a  system   restore with this:
>>> "27 September 2008 before    searchportal.information.com was  installed"
>>> I still  can't  access  Google using IE and the Google search  window,  
it 
>>>       
>>  still  
>>     
>>> takes me  directly to  that  searchportal.information.com, even  after a  
>>>       
>> reboot    
>>     
>>> and shutdown.  
>>> I haven't seen any    PC-Cillin  warnings on  "C:\System  Volume
>>>  
>>>     
>>  
>>     
>  
Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
>    
>>>   e"  since late last night.
>>> I  actually went into  "C:\System   Volume
>>>   
>>>       
>>   
>>     
>  
Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
>    
>>>   e"   last evening and it wasn't there  but about 2 hours later I  got  
>>>     
> the 
>   
>> PC  
>>     
>>> warnings  again.  I  guess  only time will tell if I  get anymore 
warnings  
>>>       
>> from    
>>     
>>> PC-Cillin, it just keeps  restoring  its self I'm  assuming.
>>> I still can't get  rid of    searchportal.information.com
>>> Thanks for  responding and take   care...
>>>  Toni
>>>
>>>
>>> In a message  dated  10/2/2008  1:25:12 A.M. Eastern Daylight Time,   
>>>  coover at fastmail.fm   writes:
>>>
>>> Toni,    
>>>
>>> The System Restore  portion of XP (ME  and  Vista, too) cannot be cleaned 
 
>>>     
> by
>   
>>> PC-Cillin   or other AV  software. If you get something bad in System    
>>>       
>>   Restore,
>>     
>>> it will stay there  until the Restore Point is  deleted.   
>>>
>>> Now  I know how important System   Restore can be. I had  a "minor"  
>>>     
> problem,
>   
>>>  evidently  caused by a bad software  installation, with one of  my   
>>>       
>  computers
>   
>>> the last couple of days.   When the minor problem  became major  and
>>>  uninstallation did not  solve the  problem, the answer became  System  
>>>       
>>  Restore.
>>     
>>> But ...   if  malware or viruses get into System Restore, the only    
>>>       
> solution   
>   
>> (as
>>      
>>> far as I have found) is to delete the  System Restore  points.   That is 
>>>        
> your
>   
>>> solution to your   PC-Cillin warnings on "C:\System   Volume
>>>   
>>>       
>>   
>>     
>  
Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
>    
>>>   e".
>>>
>>> I  hope  all is well with you.
>>>  
>>> Go  Angels,  beat the dreaded Red  Sox!
>>>  
>>> Russ  Coover   
>>>
>>> -----Original   Message-----
>>> From:    list-bounces at tsgserver.com  [mailto:list-bounces at tsgserver.com]  
On
>>>  Behalf Of    Beezersmom at aol.com
>>> Sent: Wednesday, October 01, 2008   8:53  AM
>>> To:  list at tsgserver.com
>>>  Subject: Re: TSGL:  Can't  access Google thru IE   7
>>>
>>>  
>>> Hi  Heidi
>>> Thank  you for responding.
>>>  I  don't know what's  going on with my PC, I  think the bad    gremlins 
>>>       
> have  
>   
>>> somehow gotten  past   PC-Cillian, which  is what I  use.
>>> When I went to  bed I ran  Spybot  -  Search & Destroy and this   morning 
saw
>>> that   
>>> it was OK  and  found nothing BUT I had a bigger     problem.
>>> PC-Cillin had a warning up  that I had 7  incidents  all  involving  the 
>>>     
> same 
>   
>>>  thing:
>>>  
>>> C:\System   Volume   
>>>  
>>>     
>>  
>>     
>  
Information\_restore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.ex
>    
>>>   e
>>> PC-Cillin  had taken care  of it but I now see why I had  the  same  7
>>>  incidents,  
>>> with restore  in the URL it's   going to keep restoring    itself...
>>> Does anyone  know how to  completely get rid of this  entry  since  it  
has 
>>> restore  within the  URL?
>>> I  read about an AntiTrojan  program,  Malwarebytes'   Anti-Malware,  so 
I 
>>> installed it, it seems   to  be  a pretty good program.  I ran it and it  
 
>>>       
>> found   
>>     
>>>  Trojan-Z-Blob  in  a Registry Entry and deleted  it.  I hope I    
>>>       
> remembered   
>   
>> the
>>      
>>>  Trojan name 
>>> properly.
>>>  It now  seems that the  snowball is  getting   bigger
>>> 1. I can't  access  Google thru IE, it takes  me to a  search  portal   
>>>     
> page.
>   
>>> 2. PC-Cillian  had removed the same thing 7   times:   
>>>  C:\System Volume    Information\_rest
>>>    ore{EACDDC39-B791-4FD4-90C4-00B764685AD7}\RP426\A0141821.exe
>>>   
>>>  3.  Malwarebytes found Trojan Z-Blob, or  something  like that  in   the
>>>  Registry.
>>> I'm  totally lost and don't know  what  to   do...HELP!
>>>  
>>>  Toni
>>>
>>>
>>>   
>>>  
>>> In a message dated 10/1/2008  2:27:23  A.M. Eastern   Daylight Time,  
>>>  Computerfee at t-online.de   writes:
>>>   
>>> Hi  Toni,
>>>
>>>  maybe  some virus or just bad  browser  helper object did   change  your 
>>>       
>>  search 
>>     
>>> engine   or  whatever  this  new site is. Have you tried checking  the   
>>>       
>>   settings
>>     
>>> in 
>>>  IE by going  to Internet Options -  General  and looked  into  Change 
>>>       
> search  
>   
>>> defaults   (if you need  more  - a full explanation on how to do  this 
you   
>>>       
> can
>    
>>> find   
>>> here). If that searchportal  is  in there, it hopefully can be   changed  
 
>>>       
> back
>    
>>> to  
>>> Google but since you get there when  you  want to go to  Google  I  am 
not  
>>>       
>> sure
>>   
>>> at all 
>>>  this  can  work.
>>>
>>> Tried to find out more    about   searchportal.com now and it seems to be 
 
>>>  something quite   unpleasant - people   usually are told to run  
>>>        
> HijackThis 
>   
>> and
>>   
>>> all  sorts  
>>> of   cleaning programs (here  you can read a full  story that  was   
>>>       
> finished  
>   
>> with
>>      
>>> getting rid of   searchportal  popups, which  might be  something 
different 
>>>        
>   
>   
>> than
>>   
>>> what you have but it was last    year  summer  already, so the thing may 
>>>   
> have
>   
>>>  been  
>>> changed). So I hope  with  my   ideas now somebody  else can really help 
>>>     
> you.
>   
>>>   
>>> have a  nice   day
>>>  Heidi
>>>
>>>  
>>>  -----  Original Message ----- 
>>> From:    <Beezersmom at aol.com>
>>> To:   <list at tsgserver.com>
>>>  Sent:    Wednesday,  October 01, 2008 3:34 AM
>>> Subject: TSGL:   Can't access  Google  thru  IE  7
>>>
>>>
>>>        
>>>>   Yesterday when I used IE 7 to access Google  I  couldn't   and   still 
>>>>   
>> can't, 
>>      
>>> I'm 
>>>        
>>>> being  sent to this    site
>>>>
>>>>     
>>>>         
>>>   
>>>       
>>   
>>     
>  
_http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UU
>    
>>>   Qs
>>>        
>>>>      CWhZHAEQGVEUCCRtWV1USXwpBawBUVgZYUQUNU0VZOg9XXANSA1sN_    
>>>>   
>>>>       
>>>  
>>>        
>>  
>>     
>  
(http://searchportal.information.com/index.mas?epl=00720044UVsPWVALXVUMVV8UU
>    
>>>   QsCWhZHAEQGVEUCCRtWV1USXw
>>>   
>>>>      pBawBUVgZYUQUNU0VZOg9XXANSA1sN) 
>>>>
>>>> I  don't  know  anything  about  it, what it is or where  it   came  
from.
>>>> I always use  IE 7  to  search on  Google so I can  use Trend  Protect,  
>>>>         
> the  
>   
>>> same   
>>>   
>>>> as   McAfee  Site  Advisor,  but now I can  even get to    Google.
>>>> Can  anyone tell me how  to get rid of  the site so I  can  access    
>>>>   
> Google?
>    
>>>> I'm totally lost and don't  know what to    do.
>>>> Thanks a   lot
>>>>
>>>>    Toni
>>>>         
>
>  _______________________________________________
> Tech Support  Guy  Mailing List
>  http://www.tsgserver.com/list/
>
>
>
>
>
>
>
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-- 
H  Davis    hdavis1 at gmail.com

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From tbrandl2 at chello.at  Fri Oct 10 05:49:22 2008
From: tbrandl2 at chello.at (Tilman Brandl)
Date: Fri, 10 Oct 2008 11:49:22 +0200
Subject: TSGL: XP sp2 - problems burning CD
Message-ID: <c92d01c92abd$7d418040$0201a8c0@til4200>

Hi,

my brothers Medion laptop with XP-SP2 since some time doesn't burn a CD directly anymore, while it has in the past. Unfortunately it's not clear what he may have done before this began, he's speaking of a standard Win-Update session he may have done though. The CD drive is working well otherwise.

Does anybody have a solution that has acually worked in the past?

The message he's seeing after he clicks to start the process is something like "...a problem has occurred while writing..." 

I've searched the web for a solution, found a lot of related stuff but not exactly an answer that would help.
Sofar I've seen mentioned a lot of other errors, and read through heaps of MS's own troubleshooting stuff etc. - nothing seems to fit exactly or to do the trick.

The hints I already gave myself:
- delete CD-burner from hardware-list and reboot
- check space on HDD
- check drive's settings (allow CD-write)
- check necessary services

TVMIA
Tilman


From deepend at tpg.com.au  Fri Oct 10 11:43:54 2008
From: deepend at tpg.com.au (Don Penlington)
Date: Sat, 11 Oct 2008 01:43:54 +1000
Subject: TSGL: XP sp2 - problems burning CD
In-Reply-To: <c92d01c92abd$7d418040$0201a8c0@til4200>
Message-ID: <4.3.2.20081011013253.00c8ba40@mail.tpg.com.au>

Tilman wrote:
>doesn't burn a CD directly anymore,>>


Hard to answer without knowing exactly what you've already researched and 
what methods you're using.

Presumably you've removed the Upper and Lower filters registry entries as 
recommended by MS? This seems to be a common cause of the CD drive not 
working properly. Although it applies mainly to Vista, the same fix can 
work in XP.

What method of burning is he using? When you say it won't burn 
"direct"---do you mean by drag and drop? Or via the burn Wizard? Using any 
burning software? Or just relying on the native inbuilt XP burn facility?

What happens when you use burn software such as Nero or Roxio?

Have you eliminated the possibility of the drive itself being faulty?

Don Penlington


Don Penlington
 From the Beach at Surfers Paradise in sunny Queensland.
Computer tutorials, local scenery,  and other things at my website:
http://users.tpg.com.au/deepend/index1.html



From lhargrov at charter.net  Fri Oct 10 11:48:12 2008
From: lhargrov at charter.net (Linda)
Date: Fri, 10 Oct 2008 08:48:12 -0700
Subject: TSGL: XP antivirus 2008
Message-ID: <E68281869238473BAD178CCD06D488B2@your8b5796f7f8>

My daughter got this nasty thing on her pc and I need to know how to get rid of it!  She can't get to the internet to download a removal.  Tried to download to a cd on an older pc and it didn't work.
She is in college in another town so I would appreciate any help or suggestions.
Thanks,
Linda
www.rowantreewoolery.com

From tbrandl2 at chello.at  Fri Oct 10 13:38:39 2008
From: tbrandl2 at chello.at (Tilman Brandl)
Date: Fri, 10 Oct 2008 19:38:39 +0200
Subject: TSGL: XP sp2 - problems burning CD
References: <4.3.2.20081011013253.00c8ba40@mail.tpg.com.au>
Message-ID: <c9db01c92b08$ad113a90$0201a8c0@til4200>

Don,

since it's not my own PC but a box some 500 miles away, I don't have all the information.

> Presumably you've removed the Upper and Lower filters registry entries as 
> recommended by MS?

No, have not cosidered this one, but I will tell him. Good idea!

> What method of burning is he using?
Guess it's "... just relying on the native inbuilt XP burn facility", but not sure. He's probably selecting 'Send to' + 'CD-drive X' from the context menu.

Burning a CD works ok with Nero essentials 6.0. 
As to a faulty drive: Since this and reading any other CD does work, I think the drive is just fine otherwise.

Thanks
Tilman

----- Original Message ----- 
From: "Don Penlington" <deepend at tpg.com.au>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Friday, October 10, 2008 5:43 PM
Subject: Re: TSGL: XP sp2 - problems burning CD


> Tilman wrote:
>>doesn't burn a CD directly anymore,>>
> 
> 
> Hard to answer without knowing exactly what you've already researched and 
> what methods you're using.
> 
> Presumably you've removed the Upper and Lower filters registry entries as 
> recommended by MS? This seems to be a common cause of the CD drive not 
> working properly. Although it applies mainly to Vista, the same fix can 
> work in XP.
> 
> What method of burning is he using? When you say it won't burn 
> "direct"---do you mean by drag and drop? Or via the burn Wizard? Using any 
> burning software? Or just relying on the native inbuilt XP burn facility?
> 
> What happens when you use burn software such as Nero or Roxio?
> 
> Have you eliminated the possibility of the drive itself being faulty?
> 
> Don Penlington
> 
> 
> Don Penlington
> From the Beach at Surfers Paradise in sunny Queensland.
> Computer tutorials, local scenery,  and other things at my website:
> http://users.tpg.com.au/deepend/index1.html



From deepend at tpg.com.au  Fri Oct 10 18:18:22 2008
From: deepend at tpg.com.au (Don Penlington)
Date: Sat, 11 Oct 2008 08:18:22 +1000
Subject: TSGL: XP sp2 - problems burning CD
In-Reply-To: <c9db01c92b08$ad113a90$0201a8c0@til4200>
References: <4.3.2.20081011013253.00c8ba40@mail.tpg.com.au>
Message-ID: <4.3.2.20081011080910.00c89c78@mail.tpg.com.au>

Tilman wrote:
>He's probably selecting 'Send to' + 'CD-drive X' from the context menu.>>


Might be worth trying drag and drop onto the CD drive icon.

<<Presumably you've removed the Upper and Lower filters registry entries as
  recommended by MS?

No, have not cosidered this one, but I will tell him. Good idea!>>

Here's the instructions. Let's hope he can use Regedit. There's an MSKB on 
it (http://support.microsoft.com/kb/256986/)

I quote:

"To resolve this problem, remove the affected filter drivers. To do this, 
follow these steps:
1. Click Start, type regedit in the Start Search box, and then click 
regedit in the Programs list.
  If you are prompted for an administrator password or confirmation, type 
your password, or click Continue.
2. Locate, and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Caution There can be many instances of the registry subkey that is 
mentioned in step 2. You must make sure that you are in the appropriate 
registry subkey before modifying the UpperFilters and the LowerFilters 
values. To verify that you are in the appropriate registry subkey, make 
sure that the Default data value is DVD/CD-ROM and the Class data value is 
CDROM.
3. In the right pane, right-click UpperFilters, and then click Delete.
4. Click Yes to confirm the removal of the UpperFilters registry entry.
5. In the right pane, right-click LowerFilters, and then click Delete.
6. Click Yes to confirm the removal of the LowerFilters registry entry.
7. Exit Registry Editor, and then restart the computer.
Note After you remove the UpperFilters registry entry and the LowerFilters 
registry entry, you may lose functionality in certain programs such as CD 
recording programs. In this scenario, you must reinstall any affected 
programs. If the problem recurs, contact the program vendor to determine 
whether an update is available for the program. "

Tell him also to check in Device Manager just in case there's a driver 
error---though this is probably OK if the burner works with Nero.


Don Penlington







From deepend at tpg.com.au  Fri Oct 10 18:31:39 2008
From: deepend at tpg.com.au (Don Penlington)
Date: Sat, 11 Oct 2008 08:31:39 +1000
Subject: TSGL: XP antivirus 2008
In-Reply-To: <E68281869238473BAD178CCD06D488B2@your8b5796f7f8>
Message-ID: <4.3.2.20081011082259.00c93af0@mail.tpg.com.au>

Linda wrote:
>My daughter got this nasty thing on her pc and I need to know how to get 
>rid of it!  She can't get to the internet to download a removal.  Tried to 
>download to a cd on an older pc and it didn't work.>>


I think it's probably a variant of the W32 virus family, which will defeat 
anything introduced to kill it.

Spybot is reported to remove it as below, provided it was updated before 
the infection.

Here are my notes on removal which I've received from various 
sources---your variant may be different. The initial part assumes she's 
lost her desktop background, which may be a signature of this virus.

"The first step is to re-enable the desktop and screen saver tabs in 
desktop properties.  To do this, check this registry hive
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System
and change all the keys to 0.  This will display the tabs.  Then go to 
display properties, desktop tab, and find the current background.  It is 
typically a long filename that does not make sense.  Once you get the file 
name, open task manager and kill that process.  Then search for that file 
(usually in c:\windows\system32) and delete it.  Run Spybot and that will 
finish cleaning up the problem.

http://www.bleepingcomputer.com/forums/topic163074.html
It appears daunting at the beginning. If you bypass the first few posts and 
skip to post #4, it is not that difficult and the directions appear to be 
understandable for a even a novice.

Symantec has the necessary removal info -
  http://www.symantec.com/security_response/writeup.jsp?docid=2007-101010-0713-99&tabid=3

Here is an article about the malware you are infected with:
http://www.theregister.co.uk/2008/08/22/anatomy_of_a_hack/_

-----------------------------------------------
For an XP Machine you have to do the following:

1.  Open Internet Explorer.
2.  Click on Tools, then Internet Options.
3.  Click on the Advanced Tab and Restore Defaults.
4.  Click on the Reset Web Settings button and restore them to their 
original settings.
5.  Go back to the General tab and reset your homepage.

Then re-boot 'n you're done.
For the Record, I did this twice in three days. (Different machines.) "
-----------------------------------------------

If none of those solutions works, I'm not aware of any other solutions 
other than to reformat the C-Drive, which is often easier in the long run.








 From the Beach at Surfers Paradise in sunny Queensland.
Computer tutorials, local scenery,  and other things at my website:
http://users.tpg.com.au/deepend/index1.html



From coover at fastmail.fm  Fri Oct 10 18:35:13 2008
From: coover at fastmail.fm (Russell W. Coover)
Date: Fri, 10 Oct 2008 15:35:13 -0700
Subject: TSGL: XP antivirus 2008
In-Reply-To: <E68281869238473BAD178CCD06D488B2@your8b5796f7f8>
References: <E68281869238473BAD178CCD06D488B2@your8b5796f7f8>
Message-ID: <2EB9473DB6E84B09B0BBF8074534D881@OwnersPC>

Is she getting any error messages, and, if so, can you tell us exactly what
they say? Please report any obscure numbers, letters, or symbols. Capitalize
all capitalized letters. 

I assume from the Subject that she is running XP. Has the computer been
updated to Service Pack 1, SP2, or SP3? If so, which one.

Is she running an Anti-Virus software? Which one? Has it been updated
recently. Does it give an error message? As above, please tell us the exact
message, including any obscure numbers, letters, or symbols.

Does she have recent backups of her important files? She very well may need
them. If she does, she needs to run an updated anti-virus scan on them
alone. 

Just in case it is necessary, does she have a recovery disk or an Operating
System install Disk (with a proper key)? Some viruses and other malware are
so bad, that it may be necessary to reformat the hard drive and start anew.

I wish your daughter well. She may have only a minor problem ,but it may
very well be a serious one requiring a serious solutuin.

Russ Coover 

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Linda
Sent: Friday, October 10, 2008 8:48 AM
To: list at tsgserver.com
Subject: TSGL: XP antivirus 2008

My daughter got this nasty thing on her pc and I need to know how to get rid
of it!  She can't get to the internet to download a removal.  Tried to
download to a cd on an older pc and it didn't work.
She is in college in another town so I would appreciate any help or
suggestions.
Thanks,
Linda
www.rowantreewoolery.com
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From lhargrov at charter.net  Fri Oct 10 19:04:03 2008
From: lhargrov at charter.net (Linda)
Date: Fri, 10 Oct 2008 16:04:03 -0700
Subject: TSGL: XP antivirus 2008
References: <E68281869238473BAD178CCD06D488B2@your8b5796f7f8>
	<2EB9473DB6E84B09B0BBF8074534D881@OwnersPC>
Message-ID: <199B3926690D4359B2475064B19E5A39@your8b5796f7f8>

Russel,
I have forwarded your messqge tomy daughter.  I don't know these answers, 
but do know she is running xp home.  I will let you know what I find out.
Thanks for your help!
Linda
www.rowantreewoolery.com
----- Original Message ----- 
From: "Russell W. Coover" <coover at fastmail.fm>
To: "'Tech Support Guy Mailing List'" <list at tsgserver.com>
Sent: Friday, October 10, 2008 3:35 PM
Subject: Re: TSGL: XP antivirus 2008


> Is she getting any error messages, and, if so, can you tell us exactly 
> what
> they say? Please report any obscure numbers, letters, or symbols. 
> Capitalize
> all capitalized letters.
>
> I assume from the Subject that she is running XP. Has the computer been
> updated to Service Pack 1, SP2, or SP3? If so, which one.
>
> Is she running an Anti-Virus software? Which one? Has it been updated
> recently. Does it give an error message? As above, please tell us the 
> exact
> message, including any obscure numbers, letters, or symbols.
>
> Does she have recent backups of her important files? She very well may 
> need
> them. If she does, she needs to run an updated anti-virus scan on them
> alone.
>
> Just in case it is necessary, does she have a recovery disk or an 
> Operating
> System install Disk (with a proper key)? Some viruses and other malware 
> are
> so bad, that it may be necessary to reformat the hard drive and start 
> anew.
>
> I wish your daughter well. She may have only a minor problem ,but it may
> very well be a serious one requiring a serious solutuin.
>
> Russ Coover
>
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of Linda
> Sent: Friday, October 10, 2008 8:48 AM
> To: list at tsgserver.com
> Subject: TSGL: XP antivirus 2008
>
> My daughter got this nasty thing on her pc and I need to know how to get 
> rid
> of it!  She can't get to the internet to download a removal.  Tried to
> download to a cd on an older pc and it didn't work.
> She is in college in another town so I would appreciate any help or
> suggestions.
> Thanks,
> Linda
> www.rowantreewoolery.com
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
> 



From darren at darrenfoster.co.uk  Sat Oct 11 05:16:34 2008
From: darren at darrenfoster.co.uk (Darren Foster)
Date: Sat, 11 Oct 2008 10:16:34 +0100
Subject: TSGL: XP antivirus 2008
In-Reply-To: <199B3926690D4359B2475064B19E5A39@your8b5796f7f8>
References: <E68281869238473BAD178CCD06D488B2@your8b5796f7f8>	<2EB9473DB6E84B09B0BBF8074534D881@OwnersPC>
	<199B3926690D4359B2475064B19E5A39@your8b5796f7f8>
Message-ID: <011e01c92b82$0f654e10$2e2fea30$@co.uk>

Hi Guys,

I have seen a lot of XP Antivirus 2008 in the last few days.

The program you need is malwarebytes This will get shot of this and as far
as I can tell this is the only way to get rid of it.

Here is the link to get the software for removal.

http://www.malwarebytes.org/

Anyway I hope it helps.

Kind Regards,

Darren Foster



-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Linda
Sent: 11 October 2008 00:04
To: Tech Support Guy Mailing List
Subject: Re: TSGL: XP antivirus 2008

Russel,
I have forwarded your messqge tomy daughter.  I don't know these answers, 
but do know she is running xp home.  I will let you know what I find out.
Thanks for your help!
Linda
www.rowantreewoolery.com
----- Original Message ----- 
From: "Russell W. Coover" <coover at fastmail.fm>
To: "'Tech Support Guy Mailing List'" <list at tsgserver.com>
Sent: Friday, October 10, 2008 3:35 PM
Subject: Re: TSGL: XP antivirus 2008


> Is she getting any error messages, and, if so, can you tell us exactly 
> what
> they say? Please report any obscure numbers, letters, or symbols. 
> Capitalize
> all capitalized letters.
>
> I assume from the Subject that she is running XP. Has the computer been
> updated to Service Pack 1, SP2, or SP3? If so, which one.
>
> Is she running an Anti-Virus software? Which one? Has it been updated
> recently. Does it give an error message? As above, please tell us the 
> exact
> message, including any obscure numbers, letters, or symbols.
>
> Does she have recent backups of her important files? She very well may 
> need
> them. If she does, she needs to run an updated anti-virus scan on them
> alone.
>
> Just in case it is necessary, does she have a recovery disk or an 
> Operating
> System install Disk (with a proper key)? Some viruses and other malware 
> are
> so bad, that it may be necessary to reformat the hard drive and start 
> anew.
>
> I wish your daughter well. She may have only a minor problem ,but it may
> very well be a serious one requiring a serious solutuin.
>
> Russ Coover
>
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of Linda
> Sent: Friday, October 10, 2008 8:48 AM
> To: list at tsgserver.com
> Subject: TSGL: XP antivirus 2008
>
> My daughter got this nasty thing on her pc and I need to know how to get 
> rid
> of it!  She can't get to the internet to download a removal.  Tried to
> download to a cd on an older pc and it didn't work.
> She is in college in another town so I would appreciate any help or
> suggestions.
> Thanks,
> Linda
> www.rowantreewoolery.com
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
> 


_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From tbrandl2 at chello.at  Sat Oct 11 14:59:52 2008
From: tbrandl2 at chello.at (Tilman Brandl)
Date: Sat, 11 Oct 2008 20:59:52 +0200
Subject: TSGL: XP sp2 - problems burning CD
References: <4.3.2.20081011013253.00c8ba40@mail.tpg.com.au>
	<4.3.2.20081011080910.00c89c78@mail.tpg.com.au>
Message-ID: <cb2601c92bd3$8e13b5c0$0201a8c0@til4200>

Hi Don,

thanks for the hints + pointer - I've forwarded your answer to him, this will hopefully do the trick.

Tilman

----- Original Message ----- 
From: "Don Penlington" <deepend at tpg.com.au>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Saturday, October 11, 2008 12:18 AM
Subject: Re: TSGL: XP sp2 - problems burning CD


> Tilman wrote:
>>He's probably selecting 'Send to' + 'CD-drive X' from the context menu.>>
> 
> 
> Might be worth trying drag and drop onto the CD drive icon.
> 
> <<Presumably you've removed the Upper and Lower filters registry entries as
>  recommended by MS?
> 
> No, have not cosidered this one, but I will tell him. Good idea!>>
> 
> Here's the instructions. Let's hope he can use Regedit. There's an MSKB on 
> it (http://support.microsoft.com/kb/256986/)
> 
> I quote:
> 
> "To resolve this problem, remove the affected filter drivers. To do this, 
> follow these steps:
> 1. Click Start, type regedit in the Start Search box, and then click 
> regedit in the Programs list.
>  If you are prompted for an administrator password or confirmation, type 
> your password, or click Continue.
> 2. Locate, and then click the following registry subkey:
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
> Caution There can be many instances of the registry subkey that is 
> mentioned in step 2. You must make sure that you are in the appropriate 
> registry subkey before modifying the UpperFilters and the LowerFilters 
> values. To verify that you are in the appropriate registry subkey, make 
> sure that the Default data value is DVD/CD-ROM and the Class data value is 
> CDROM.
> 3. In the right pane, right-click UpperFilters, and then click Delete.
> 4. Click Yes to confirm the removal of the UpperFilters registry entry.
> 5. In the right pane, right-click LowerFilters, and then click Delete.
> 6. Click Yes to confirm the removal of the LowerFilters registry entry.
> 7. Exit Registry Editor, and then restart the computer.
> Note After you remove the UpperFilters registry entry and the LowerFilters 
> registry entry, you may lose functionality in certain programs such as CD 
> recording programs. In this scenario, you must reinstall any affected 
> programs. If the problem recurs, contact the program vendor to determine 
> whether an update is available for the program. "
> 
> Tell him also to check in Device Manager just in case there's a driver 
> error---though this is probably OK if the burner works with Nero.
> 
> 
> Don Penlington
> 
> 
> 
> 
> 
> 
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>


From justin at whisperer.com.au  Sat Oct 11 19:50:42 2008
From: justin at whisperer.com.au (The Computer Whisperer)
Date: Sun, 12 Oct 2008 10:50:42 +1100
Subject: TSGL: XP antivirus 2008
In-Reply-To: <011e01c92b82$0f654e10$2e2fea30$@co.uk>
References: <E68281869238473BAD178CCD06D488B2@your8b5796f7f8>
	<2EB9473DB6E84B09B0BBF8074534D881@OwnersPC>
	<199B3926690D4359B2475064B19E5A39@your8b5796f7f8>
	<011e01c92b82$0f654e10$2e2fea30$@co.uk>
Message-ID: <2852b8d40810111650m656eeb1jcef45a251496895c@mail.gmail.com>

Darren is 100 percent RIGHT!!!!!


The best tool to remove this problem is malwarebytes anti-malware!!!!



Justin

2008/10/11 Darren Foster <darren at darrenfoster.co.uk>

> Hi Guys,
>
> I have seen a lot of XP Antivirus 2008 in the last few days.
>
> The program you need is malwarebytes This will get shot of this and as far
> as I can tell this is the only way to get rid of it.
>
> Here is the link to get the software for removal.
>
> http://www.malwarebytes.org/
>
> Anyway I hope it helps.
>
> Kind Regards,
>
> Darren Foster
>
>
>
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of Linda
> Sent: 11 October 2008 00:04
> To: Tech Support Guy Mailing List
> Subject: Re: TSGL: XP antivirus 2008
>
> Russel,
> I have forwarded your messqge tomy daughter.  I don't know these answers,
> but do know she is running xp home.  I will let you know what I find out.
> Thanks for your help!
> Linda
> www.rowantreewoolery.com
> ----- Original Message -----
> From: "Russell W. Coover" <coover at fastmail.fm>
> To: "'Tech Support Guy Mailing List'" <list at tsgserver.com>
> Sent: Friday, October 10, 2008 3:35 PM
> Subject: Re: TSGL: XP antivirus 2008
>
>
> > Is she getting any error messages, and, if so, can you tell us exactly
> > what
> > they say? Please report any obscure numbers, letters, or symbols.
> > Capitalize
> > all capitalized letters.
> >
> > I assume from the Subject that she is running XP. Has the computer been
> > updated to Service Pack 1, SP2, or SP3? If so, which one.
> >
> > Is she running an Anti-Virus software? Which one? Has it been updated
> > recently. Does it give an error message? As above, please tell us the
> > exact
> > message, including any obscure numbers, letters, or symbols.
> >
> > Does she have recent backups of her important files? She very well may
> > need
> > them. If she does, she needs to run an updated anti-virus scan on them
> > alone.
> >
> > Just in case it is necessary, does she have a recovery disk or an
> > Operating
> > System install Disk (with a proper key)? Some viruses and other malware
> > are
> > so bad, that it may be necessary to reformat the hard drive and start
> > anew.
> >
> > I wish your daughter well. She may have only a minor problem ,but it may
> > very well be a serious one requiring a serious solutuin.
> >
> > Russ Coover
> >
> > -----Original Message-----
> > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> > Behalf Of Linda
> > Sent: Friday, October 10, 2008 8:48 AM
> > To: list at tsgserver.com
> > Subject: TSGL: XP antivirus 2008
> >
> > My daughter got this nasty thing on her pc and I need to know how to get
> > rid
> > of it!  She can't get to the internet to download a removal.  Tried to
> > download to a cd on an older pc and it didn't work.
> > She is in college in another town so I would appreciate any help or
> > suggestions.
> > Thanks,
> > Linda
> > www.rowantreewoolery.com
> > _______________________________________________
> > Tech Support Guy Mailing List
> > http://www.tsgserver.com/list/
> >
> >
> > _______________________________________________
> > Tech Support Guy Mailing List
> > http://www.tsgserver.com/list/
> >
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>



-- 
http://www.whisperer.com.au

The Computer Whisperer - Gets you where you want to be.

Friendly on-site technical support - Home and Small Business Specialist.

Telephone: (03) 5979 1122
Mobile 0406 467 701

Servicing the Mornington Peninsula (Victoria, Australia)

From wseehorn at earthlink.net  Sun Oct 12 20:33:26 2008
From: wseehorn at earthlink.net (Willard Seehorn)
Date: Sun, 12 Oct 2008 20:33:26 -0400
Subject: TSGL: Old version
Message-ID: <6.2.0.14.2.20081012203058.00c2f860@pop.earthlink.net>

I know about oldversion.com, but they don't have what I'm looking for==

Eudora version 6.x -- I have 6.2 in a paid version. Unfortunately It's 
become corrupted & doesn't work properly.

Now that Eudora has gone open source & Qualcomm isn't supporting it anymore 
I'd like to get another download of 6.x, but don't know where to go.

Any suggestions?

TIA

Will



From embitt at westnet.com.au  Mon Oct 13 01:29:43 2008
From: embitt at westnet.com.au (Eric and Merna Bitter)
Date: Mon, 13 Oct 2008 15:29:43 +1000
Subject: TSGL: Old version
References: <6.2.0.14.2.20081012203058.00c2f860@pop.earthlink.net>
Message-ID: <000401c92cf4$b7288c20$0401a8c0@number12>

Hi, Will.

Balance of my "dl sites older versions" favorites folder (other than
oldversion.com):

http://browsers.evolt.org/
http://oldapps.com/
http://oldfiles.org.uk/
http://oldfiles.org.uk/lightspeed/main.html
http://oldfiles.org.uk/powerload/
http://www.pricelesswarehome.org/WoundedMoon/

No time to check them for you now as I have a medical appointment.  However,
you might find something else interesting at some/all of them even if they
don't have the Eudora you're looking for.

Merna


----- Original Message -----
From: "Willard Seehorn" <wseehorn at earthlink.net>
To: <list at tsgserver.com>
Sent: Monday, October 13, 2008 10:33 AM
Subject: TSGL: Old version


I know about oldversion.com, but they don't have what I'm looking for==

Eudora version 6.x -- I have 6.2 in a paid version. Unfortunately It's
become corrupted & doesn't work properly.

Now that Eudora has gone open source & Qualcomm isn't supporting it anymore
I'd like to get another download of 6.x, but don't know where to go.

Any suggestions?

TIA

Will



From wseehorn at earthlink.net  Mon Oct 13 06:12:28 2008
From: wseehorn at earthlink.net (Willard Seehorn)
Date: Mon, 13 Oct 2008 06:12:28 -0400
Subject: TSGL: Found: Old version
In-Reply-To: <000401c92cf4$b7288c20$0401a8c0@number12>
References: <6.2.0.14.2.20081012203058.00c2f860@pop.earthlink.net>
	<000401c92cf4$b7288c20$0401a8c0@number12>
Message-ID: <6.2.0.14.2.20081013061135.00c080a0@pop.earthlink.net>

Second one on the list had it! Thanks

Will


At 01:29 AM 10/13/2008, you wrote:
>Hi, Will.
>
>Balance of my "dl sites older versions" favorites folder (other than
>oldversion.com):
>
>http://browsers.evolt.org/
>http://oldapps.com/
>http://oldfiles.org.uk/
>http://oldfiles.org.uk/lightspeed/main.html
>http://oldfiles.org.uk/powerload/
>http://www.pricelesswarehome.org/WoundedMoon/
>
>No time to check them for you now as I have a medical appointment.  However,
>you might find something else interesting at some/all of them even if they
>don't have the Eudora you're looking for.
>
>Merna

From michaelsweeden at comcast.net  Mon Oct 13 06:54:46 2008
From: michaelsweeden at comcast.net (Michael Sweeden)
Date: Mon, 13 Oct 2008 06:54:46 -0400
Subject: TSGL: Securely deleting files
Message-ID: <01fb01c92d22$1c072ca0$0100000a@michael>

I have a client with 3 PCs running XP Pro that are older and being replaced.
The employees will be taking home the old machines for personal use, and
thus the PCs need to have the data on them securely deleted. I know of
plenty of apps that will securely delete files, but I'm wondering if there
is a utility anyone knows of that would automate the cleaning of the PC by
securely deleting the documents and data while leaving Windows and
applications intact.

Thanks!


From jonpan at onlinehome.de  Mon Oct 13 09:32:44 2008
From: jonpan at onlinehome.de (jonpan)
Date: Mon, 13 Oct 2008 15:32:44 +0200
Subject: TSGL: HeadsUp Firefox
Message-ID: <10351359E57542B28F3E5CE18393FAD8@johnsp2>

Just a tip that might save some time:

Firefox 3.1 Beta is available and is much faster. However,if you install it now you will lose most of your addons, which are still catching up. Betta to wait?

John
Od/G

From coover at fastmail.fm  Mon Oct 13 16:53:31 2008
From: coover at fastmail.fm (Russell W. Coover)
Date: Mon, 13 Oct 2008 13:53:31 -0700
Subject: TSGL: Old version
In-Reply-To: <000401c92cf4$b7288c20$0401a8c0@number12>
References: <6.2.0.14.2.20081012203058.00c2f860@pop.earthlink.net>
	<000401c92cf4$b7288c20$0401a8c0@number12>
Message-ID: <FB424C424DD84033861F1F8F12B9FA9C@AcerLaptop>

Merna, 

Thank you for these links. While I was aware of a couple of these URLs,
others are new (to me), and, I'm sure, quite useful.

Again, thank you very much.

Russ Coover

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Eric and Merna Bitter
Sent: Sunday, October 12, 2008 10:30 PM
To: Tech Support Guy Mailing List
Subject: Re: TSGL: Old version

Hi, Will.

Balance of my "dl sites older versions" favorites folder (other than
oldversion.com):

http://browsers.evolt.org/
http://oldapps.com/
http://oldfiles.org.uk/
http://oldfiles.org.uk/lightspeed/main.html
http://oldfiles.org.uk/powerload/
http://www.pricelesswarehome.org/WoundedMoon/

No time to check them for you now as I have a medical appointment.  However,
you might find something else interesting at some/all of them even if they
don't have the Eudora you're looking for.

Merna


----- Original Message -----
From: "Willard Seehorn" <wseehorn at earthlink.net>
To: <list at tsgserver.com>
Sent: Monday, October 13, 2008 10:33 AM
Subject: TSGL: Old version


I know about oldversion.com, but they don't have what I'm looking for==

Eudora version 6.x -- I have 6.2 in a paid version. Unfortunately It's
become corrupted & doesn't work properly.

Now that Eudora has gone open source & Qualcomm isn't supporting it anymore
I'd like to get another download of 6.x, but don't know where to go.

Any suggestions?

TIA

Will


_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From coover at fastmail.fm  Mon Oct 13 17:22:44 2008
From: coover at fastmail.fm (Russell W. Coover)
Date: Mon, 13 Oct 2008 14:22:44 -0700
Subject: TSGL: Securely deleting files
In-Reply-To: <01fb01c92d22$1c072ca0$0100000a@michael>
References: <01fb01c92d22$1c072ca0$0100000a@michael>
Message-ID: <071EB62D1A924A20AD3F4C4F00EFA93C@AcerLaptop>

Michael, 

I am not aware of any application that will automatically securely delete
certain "documents and data while leaving Windows and other applications
intact". However, I do know that this can be done individually on each
computer by first selecting each application and document to be deleted,
deleting them, and then using an application such as Eraser to overwrite the
supposedly blank areas of the hard drive with random numbers.

Of course, you might miss something that way. 

Your client might be safer by completely erasing the hard drives with Eraser
or one of the other tools for this purpose ... see 

 http://www1.umn.edu/oit/security/tools/OIT__12709_REGION1.html

and then reinstalling XP Pro ... perhaps the new owners of the computers can
do the reinstallation with the original installation disks that originally
came with the computers. Simple instructions can be given with the
computers. 

Russ

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Michael Sweeden
Sent: Monday, October 13, 2008 3:55 AM
To: 'Tech Support Guy Mailing List'
Subject: TSGL: Securely deleting files

I have a client with 3 PCs running XP Pro that are older and being replaced.
The employees will be taking home the old machines for personal use, and
thus the PCs need to have the data on them securely deleted. I know of
plenty of apps that will securely delete files, but I'm wondering if there
is a utility anyone knows of that would automate the cleaning of the PC by
securely deleting the documents and data while leaving Windows and
applications intact.

Thanks!

_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From jonpan at onlinehome.de  Tue Oct 14 04:56:47 2008
From: jonpan at onlinehome.de (jonpan)
Date: Tue, 14 Oct 2008 10:56:47 +0200
Subject: TSGL: Dual-core - again
Message-ID: <CA96B61C572E4241B4C8BE43E7DE458C@johnsp2>

Hi all,

Back to dual-core processors: if you have one installed and want to know if it is actually working, look at Task Manager/Performance/CPU Usage History. There should be two graphs showing there. If not, only one core is being used. 

CPU-Z will also show number of cores being used, at bottom right.

AMD offers a Power Monitor on their website that will also provide information on usage of one or more cores.

Apparently, if you install a DCP and use an XP that has previously 'seen' a uniprocessor, it frequently doesn't find the right files for multiprocessors.

Anyone needing more info on the 'right' files, please ask.

John
Od/G

From HiHalloHeidi at gmx.de  Thu Oct 16 06:20:00 2008
From: HiHalloHeidi at gmx.de (=?iso-8859-1?Q?Heidi_Schr=F6der?=)
Date: Thu, 16 Oct 2008 12:20:00 +0200
Subject: TSGL: British English spell-check in Windows Mail
Message-ID: <E52271530F1B4DDF870519398CCB92B4@HeidisPC>

Hi there everybody,
 
my friend in the UK is struggling with the US-English spell check in Windows Mail on her brand-new Vista computer. She asked me for help changing the language to British English like what she obviously had in Outlook Express. I looked for help with Google and could only find a trick to make it available in Windows Live Mail (http://www.vistax64.com/live-mail/135511-spell-check-problems-uk-british-english-dictionary.html).  Tried to look for the file on my computer with Vista home premium and Windows Mail and  could not even find that file or any dictionary file in explorer. So guess it must all be hidden somewhere inside other files or what? Anyway, I just wanted to ask if anybody knows of a solution for my friend or if there simply is none - maybe a freeware spell-check program that can easily be used (must be very easy to use as my friend really knows nothing about computers and how they work - I really keep wondering how she can manage to write letters and send e-mails.)

have a nice day

Heidi

From cgangel at sbcglobal.net  Thu Oct 16 08:19:25 2008
From: cgangel at sbcglobal.net (Doug Mccarter)
Date: Thu, 16 Oct 2008 05:19:25 -0700 (PDT)
Subject: TSGL: Desktop problem (corruption?)
Message-ID: <85945.21818.qm@web82104.mail.mud.yahoo.com>

Just a quick update on my disfunctional desktop

After trying all fixes I had the nerve to try, just used Acronis to restore an image before the problem started. Had to reinstall a few programs, but all is well again.

Many thanks to all for your help and suggestions.



----- Original Message ----
From: Tilman Brandl <tbrandl2 at chello.at>
To: Tech Support Guy Mailing List <list at tsgserver.com>
Sent: Monday, September 29, 2008 4:34:05 AM
Subject: Re: TSGL: Desktop problem (corruption?)

Hi Doug,

one additional idea: 

Depending on how safe you feel with working at a somewhat technical level, you could try to copy your user profile and create a new - and uncorrupted - user. See http://support.microsoft.com/kb/811151/EN-US/

Tilman

----- Original Message ----- 
From: "Doug Mccarter" <cgangel at sbcglobal.net>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Monday, September 29, 2008 3:24 AM
Subject: Re: TSGL: Desktop problem (corruption?)


> My desktop functions normally for all other actions:
> 
> Can create new folders
> Can move existing documents and files to and from the desktop to "My Documents" folder, etc.
> Can download files and save to the desktop.
> 
> Only thing that doesn't work is "Save As" to the desktop from withing Word and Notepad.
> It does work to any other location, just not to the desktop.
> 
> I am afraid to move the desktop folder to another location and reboot, because if it doesnt recreate it, I may not be able to get back to home base!
> 
> Will try Google and see what it turns up.
> 
> Thanks and don't give up on me.
> 
> Doug
> 
> 
> ----- Original Message ----
> From: Tilman Brandl <tbrandl2 at chello.at>
> To: Tech Support Guy Mailing List <list at tsgserver.com>
> Sent: Sunday, September 28, 2008 7:37:09 PM
> Subject: Re: TSGL: Desktop problem (corruption?)
> 
> Doug,
> 
> Are there any files that can be written to that folder? Is there enough space left on this drive?
> 
> Some more ideas...
> 1. check the folder's properties ... is write protection (read-only) ON? How about security 'permissions'?
> 2. after trying to save a doc to desktop, check the events - there may be an explanation as to what happens.
> 3. maybe anybody out there knows whether it's possible to delete this folder and have a new one created at next bootup ? (don't forget to backup the content before).
> 4. http://www.google.at/search?&q=cannot+save+to+desktop
> 
> Tilman


_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/

From coover at fastmail.fm  Thu Oct 16 15:48:52 2008
From: coover at fastmail.fm (Russell W. Coover)
Date: Thu, 16 Oct 2008 12:48:52 -0700
Subject: TSGL: British English spell-check in Windows Mail
In-Reply-To: <E52271530F1B4DDF870519398CCB92B4@HeidisPC>
References: <E52271530F1B4DDF870519398CCB92B4@HeidisPC>
Message-ID: <56F6CD57CEB6412C8FDA943D3D1732B7@AcerLaptop>

Heidi,

Have your friend click on "Help and Support", type in "language
configuration", click on "Add an input language", and then click on "Click
to change Regional and language options". At that point, a dialogue box will
open and allow the selection of "English (United Kingdom)", keyboard
arrangement, and other items that may (or may not) be helpful. 

I hope all is well at your home.

Russ Coover

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Heidi Schr?der
Sent: Thursday, October 16, 2008 3:20 AM
To: TSGL
Subject: TSGL: British English spell-check in Windows Mail

Hi there everybody,
 
my friend in the UK is struggling with the US-English spell check in Windows
Mail on her brand-new Vista computer. She asked me for help changing the
language to British English like what she obviously had in Outlook Express.
I looked for help with Google and could only find a trick to make it
available in Windows Live Mail
(http://www.vistax64.com/live-mail/135511-spell-check-problems-uk-british-en
glish-dictionary.html).  Tried to look for the file on my computer with
Vista home premium and Windows Mail and  could not even find that file or
any dictionary file in explorer. So guess it must all be hidden somewhere
inside other files or what? Anyway, I just wanted to ask if anybody knows of
a solution for my friend or if there simply is none - maybe a freeware
spell-check program that can easily be used (must be very easy to use as my
friend really knows nothing about computers and how they work - I really
keep wondering how she can manage to write letters and send e-mails.)

have a nice day

Heidi
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From coover at fastmail.fm  Thu Oct 16 15:50:36 2008
From: coover at fastmail.fm (Russell W. Coover)
Date: Thu, 16 Oct 2008 12:50:36 -0700
Subject: TSGL: Desktop problem (corruption?)
In-Reply-To: <85945.21818.qm@web82104.mail.mud.yahoo.com>
References: <85945.21818.qm@web82104.mail.mud.yahoo.com>
Message-ID: <EE84242A78964103BBA3B67DE6D82C0E@AcerLaptop>

God bless Acronis (and System Restore).

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Doug Mccarter
Sent: Thursday, October 16, 2008 5:19 AM
To: Tech Support Guy Mailing List
Subject: Re: TSGL: Desktop problem (corruption?)

Just a quick update on my disfunctional desktop

After trying all fixes I had the nerve to try, just used Acronis to restore
an image before the problem started. Had to reinstall a few programs, but
all is well again.

Many thanks to all for your help and suggestions.



----- Original Message ----
From: Tilman Brandl <tbrandl2 at chello.at>
To: Tech Support Guy Mailing List <list at tsgserver.com>
Sent: Monday, September 29, 2008 4:34:05 AM
Subject: Re: TSGL: Desktop problem (corruption?)

Hi Doug,

one additional idea: 

Depending on how safe you feel with working at a somewhat technical level,
you could try to copy your user profile and create a new - and uncorrupted -
user. See http://support.microsoft.com/kb/811151/EN-US/

Tilman

----- Original Message ----- 
From: "Doug Mccarter" <cgangel at sbcglobal.net>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Monday, September 29, 2008 3:24 AM
Subject: Re: TSGL: Desktop problem (corruption?)


> My desktop functions normally for all other actions:
> 
> Can create new folders
> Can move existing documents and files to and from the desktop to "My
Documents" folder, etc.
> Can download files and save to the desktop.
> 
> Only thing that doesn't work is "Save As" to the desktop from withing Word
and Notepad.
> It does work to any other location, just not to the desktop.
> 
> I am afraid to move the desktop folder to another location and reboot,
because if it doesnt recreate it, I may not be able to get back to home
base!
> 
> Will try Google and see what it turns up.
> 
> Thanks and don't give up on me.
> 
> Doug
> 
> 
> ----- Original Message ----
> From: Tilman Brandl <tbrandl2 at chello.at>
> To: Tech Support Guy Mailing List <list at tsgserver.com>
> Sent: Sunday, September 28, 2008 7:37:09 PM
> Subject: Re: TSGL: Desktop problem (corruption?)
> 
> Doug,
> 
> Are there any files that can be written to that folder? Is there enough
space left on this drive?
> 
> Some more ideas...
> 1. check the folder's properties ... is write protection (read-only) ON?
How about security 'permissions'?
> 2. after trying to save a doc to desktop, check the events - there may be
an explanation as to what happens.
> 3. maybe anybody out there knows whether it's possible to delete this
folder and have a new one created at next bootup ? (don't forget to backup
the content before).
> 4. http://www.google.at/search?&q=cannot+save+to+desktop
> 
> Tilman


_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From hdavis1 at gmail.com  Thu Oct 16 22:00:05 2008
From: hdavis1 at gmail.com (H Davis)
Date: Thu, 16 Oct 2008 22:00:05 -0400
Subject: TSGL: Desktop problem (corruption?)
In-Reply-To: <EE84242A78964103BBA3B67DE6D82C0E@AcerLaptop>
References: <85945.21818.qm@web82104.mail.mud.yahoo.com>
	<EE84242A78964103BBA3B67DE6D82C0E@AcerLaptop>
Message-ID: <48F7F1A5.3080505@gmail.com>

For those that missed my last good deal on Acronis, here's another one.

http://promotions.newegg.com/NEemail/Oct-0-2008/16ComputerSystem/index-landing.html?nm_mc=EMC-IGNEFL101608&cm_mmc=EMC-IGNEFL101608-_-email-_-E0-_-Peek&cm_l

Home version 11 is near the bottom on the left. You'll need the promo 
code to get the $19.99 price. I've had good results, fast delivery, etc 
from Newegg. Other than that I have no connection with them.

H Davis

Russell W. Coover wrote:
> God bless Acronis (and System Restore).
>
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of Doug Mccarter
> Sent: Thursday, October 16, 2008 5:19 AM
> To: Tech Support Guy Mailing List
> Subject: Re: TSGL: Desktop problem (corruption?)
>
> Just a quick update on my disfunctional desktop
>
> After trying all fixes I had the nerve to try, just used Acronis to restore
> an image before the problem started. Had to reinstall a few programs, but
> all is well again.
>
> Many thanks to all for your help and suggestions.
>
>
>
> ----- Original Message ----
> From: Tilman Brandl <tbrandl2 at chello.at>
> To: Tech Support Guy Mailing List <list at tsgserver.com>
> Sent: Monday, September 29, 2008 4:34:05 AM
> Subject: Re: TSGL: Desktop problem (corruption?)
>
> Hi Doug,
>
> one additional idea: 
>
> Depending on how safe you feel with working at a somewhat technical level,
> you could try to copy your user profile and create a new - and uncorrupted -
> user. See http://support.microsoft.com/kb/811151/EN-US/
>
> Tilman
>
> ----- Original Message ----- 
> From: "Doug Mccarter" <cgangel at sbcglobal.net>
> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
> Sent: Monday, September 29, 2008 3:24 AM
> Subject: Re: TSGL: Desktop problem (corruption?)
>
>
>   
>> My desktop functions normally for all other actions:
>>
>> Can create new folders
>> Can move existing documents and files to and from the desktop to "My
>>     
> Documents" folder, etc.
>   
>> Can download files and save to the desktop.
>>
>> Only thing that doesn't work is "Save As" to the desktop from withing Word
>>     
> and Notepad.
>   
>> It does work to any other location, just not to the desktop.
>>
>> I am afraid to move the desktop folder to another location and reboot,
>>     
> because if it doesnt recreate it, I may not be able to get back to home
> base!
>   
>> Will try Google and see what it turns up.
>>
>> Thanks and don't give up on me.
>>
>> Doug
>>
>>
>> ----- Original Message ----
>> From: Tilman Brandl <tbrandl2 at chello.at>
>> To: Tech Support Guy Mailing List <list at tsgserver.com>
>> Sent: Sunday, September 28, 2008 7:37:09 PM
>> Subject: Re: TSGL: Desktop problem (corruption?)
>>
>> Doug,
>>
>> Are there any files that can be written to that folder? Is there enough
>>     
> space left on this drive?
>   
>> Some more ideas...
>> 1. check the folder's properties ... is write protection (read-only) ON?
>>     
> How about security 'permissions'?
>   
>> 2. after trying to save a doc to desktop, check the events - there may be
>>     
> an explanation as to what happens.
>   
>> 3. maybe anybody out there knows whether it's possible to delete this
>>     
> folder and have a new one created at next bootup ? (don't forget to backup
> the content before).
>   
>> 4. http://www.google.at/search?&q=cannot+save+to+desktop
>>
>> Tilman
>>     
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>   

-- 
H Davis   hdavis1 at gmail.com


From HiHalloHeidi at gmx.de  Fri Oct 17 01:33:28 2008
From: HiHalloHeidi at gmx.de (=?iso-8859-1?Q?Heidi_Schr=F6der?=)
Date: Fri, 17 Oct 2008 07:33:28 +0200
Subject: TSGL: British English spell-check in Windows Mail
In-Reply-To: <56F6CD57CEB6412C8FDA943D3D1732B7@AcerLaptop>
References: <E52271530F1B4DDF870519398CCB92B4@HeidisPC>
	<56F6CD57CEB6412C8FDA943D3D1732B7@AcerLaptop>
Message-ID: <D79137AEE7744711A1443BCFD55E28A0@HeidisPC>

Russ,

thanks for your input but I somehow doubt this can help. You know I am writing quite a lot of English mails and mostly using UK English and therefore have the same problem as my friend (though it does not bother me at all). I have the UK keyboard added under Regional and Language Options besides the German one which I am actually using and Windows Mail still does use the US spell check (for programmes it only offers programmers, programmed and such as correction). Maybe it will be different if I actually used the UK-English keyboard... no, still the same and since some special keys as well as the z and y are not in their usual place, actually the German keyboard is no longer in use. So am I correct in assuming it does not work, or could it work after all in an English system?

thanks, we are all doing fine here - hope you are not close to the fires going on over there as well this year!

Heidi




----- Original Message ----- 
From: "Russell W. Coover" <coover at fastmail.fm>
To: "'Tech Support Guy Mailing List'" <list at tsgserver.com>
Sent: Thursday, October 16, 2008 9:48 PM
Subject: Re: TSGL: British English spell-check in Windows Mail


Heidi,

Have your friend click on "Help and Support", type in "language
configuration", click on "Add an input language", and then click on "Click
to change Regional and language options". At that point, a dialogue box will
open and allow the selection of "English (United Kingdom)", keyboard
arrangement, and other items that may (or may not) be helpful. 

I hope all is well at your home.

Russ Coover

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Heidi Schr?der
Sent: Thursday, October 16, 2008 3:20 AM
To: TSGL
Subject: TSGL: British English spell-check in Windows Mail

Hi there everybody,
 
my friend in the UK is struggling with the US-English spell check in Windows
Mail on her brand-new Vista computer. She asked me for help changing the
language to British English like what she obviously had in Outlook Express.
I looked for help with Google and could only find a trick to make it
available in Windows Live Mail
(http://www.vistax64.com/live-mail/135511-spell-check-problems-uk-british-en
glish-dictionary.html).  Tried to look for the file on my computer with
Vista home premium and Windows Mail and  could not even find that file or
any dictionary file in explorer. So guess it must all be hidden somewhere
inside other files or what? Anyway, I just wanted to ask if anybody knows of
a solution for my friend or if there simply is none - maybe a freeware
spell-check program that can easily be used (must be very easy to use as my
friend really knows nothing about computers and how they work - I really
keep wondering how she can manage to write letters and send e-mails.)

have a nice day

Heidi
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/


_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/


From embitt at westnet.com.au  Fri Oct 17 01:34:23 2008
From: embitt at westnet.com.au (Eric and Merna Bitter)
Date: Fri, 17 Oct 2008 15:34:23 +1000
Subject: TSGL: Desktop problem (corruption?)
References: <85945.21818.qm@web82104.mail.mud.yahoo.com><EE84242A78964103BBA3B67DE6D82C0E@AcerLaptop>
	<48F7F1A5.3080505@gmail.com>
Message-ID: <001501c9301a$06f56c00$0401a8c0@number12>

This may also be of interest -- from Windows Secrets newsletter of
2008.10.16:

" ... reader John Sullivan wrote to tell us about a great deal he found on
Acronis's True Image disk-imaging software:
'While on a tech chat with Acronis one day recently, they told me to go to
www.allacronis.com .  Turns out, on that site they offer to give you - yes,
give you - version 8 [of True Image] for free, then tell you that you can
upgrade to the current version 11 for only $30 instead of the retail $50 or
common street price of $35 to $40. And you don't even have to install it
(version 8), just get a free key from them to qualify for the upgrade.
Here's their page telling about it --
http://www.allacronis.com/personal.php'."

Merna


----- Original Message -----
From: "H Davis" <hdavis1 at gmail.com>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Friday, October 17, 2008 12:00 PM
Subject: Re: TSGL: Desktop problem (corruption?)


For those that missed my last good deal on Acronis, here's another one.

http://promotions.newegg.com/NEemail/Oct-0-2008/16ComputerSystem/index-landi
ng.html?nm_mc=EMC-IGNEFL101608&cm_mmc=EMC-IGNEFL101608-_-email-_-E0-_-Peek&c
m_l

Home version 11 is near the bottom on the left. You'll need the promo
code to get the $19.99 price. I've had good results, fast delivery, etc
from Newegg. Other than that I have no connection with them.

H Davis

Russell W. Coover wrote:
> God bless Acronis (and System Restore).
>
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of Doug Mccarter
> Sent: Thursday, October 16, 2008 5:19 AM
> To: Tech Support Guy Mailing List
> Subject: Re: TSGL: Desktop problem (corruption?)
>
> Just a quick update on my disfunctional desktop
>
> After trying all fixes I had the nerve to try, just used Acronis to
restore
> an image before the problem started. Had to reinstall a few programs, but
> all is well again.
>
> Many thanks to all for your help and suggestions.
>
>
>
> ----- Original Message ----
> From: Tilman Brandl <tbrandl2 at chello.at>
> To: Tech Support Guy Mailing List <list at tsgserver.com>
> Sent: Monday, September 29, 2008 4:34:05 AM
> Subject: Re: TSGL: Desktop problem (corruption?)
>
> Hi Doug,
>
> one additional idea:
>
> Depending on how safe you feel with working at a somewhat technical level,
> you could try to copy your user profile and create a new - and
uncorrupted -
> user. See http://support.microsoft.com/kb/811151/EN-US/
>
> Tilman
>
> ----- Original Message -----
> From: "Doug Mccarter" <cgangel at sbcglobal.net>
> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
> Sent: Monday, September 29, 2008 3:24 AM
> Subject: Re: TSGL: Desktop problem (corruption?)
>
>
>
>> My desktop functions normally for all other actions:
>>
>> Can create new folders
>> Can move existing documents and files to and from the desktop to "My
>>
> Documents" folder, etc.
>
>> Can download files and save to the desktop.
>>
>> Only thing that doesn't work is "Save As" to the desktop from withing
Word
>>
> and Notepad.
>
>> It does work to any other location, just not to the desktop.
>>
>> I am afraid to move the desktop folder to another location and reboot,
>>
> because if it doesnt recreate it, I may not be able to get back to home
> base!
>
>> Will try Google and see what it turns up.
>>
>> Thanks and don't give up on me.
>>
>> Doug
>>
>>
>> ----- Original Message ----
>> From: Tilman Brandl <tbrandl2 at chello.at>
>> To: Tech Support Guy Mailing List <list at tsgserver.com>
>> Sent: Sunday, September 28, 2008 7:37:09 PM
>> Subject: Re: TSGL: Desktop problem (corruption?)
>>
>> Doug,
>>
>> Are there any files that can be written to that folder? Is there enough
>>
> space left on this drive?
>
>> Some more ideas...
>> 1. check the folder's properties ... is write protection (read-only) ON?
>>
> How about security 'permissions'?
>
>> 2. after trying to save a doc to desktop, check the events - there may be
>>
> an explanation as to what happens.
>
>> 3. maybe anybody out there knows whether it's possible to delete this
>>
> folder and have a new one created at next bootup ? (don't forget to backup
> the content before).
>
>> 4. http://www.google.at/search?&q=cannot+save+to+desktop
>>
>> Tilman
>>
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>

--
H Davis   hdavis1 at gmail.com

_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/


--
No virus found in this incoming message.
Checked by AVG.
Version: 7.5.526 / Virus Database: 270.8.1/1727 - Release Date: 2008-10-15
8:02 PM







From coover at fastmail.fm  Fri Oct 17 03:40:58 2008
From: coover at fastmail.fm (Russell W. Coover)
Date: Fri, 17 Oct 2008 00:40:58 -0700
Subject: TSGL: British English spell-check in Windows Mail
In-Reply-To: <D79137AEE7744711A1443BCFD55E28A0@HeidisPC>
References: <E52271530F1B4DDF870519398CCB92B4@HeidisPC><56F6CD57CEB6412C8FDA943D3D1732B7@AcerLaptop>
	<D79137AEE7744711A1443BCFD55E28A0@HeidisPC>
Message-ID: <0A03376E2D9C4A20B647B131A87E68C7@AcerLaptop>

Heidi,

I assumed (obviously incorrectly) that using the United Kingdom language
preferences would solve your friends problem. Here in the US, of course, the
default is US English and it just works, so I've never actually seen any of
the problems that occur with another language, or, as in this situation,
with another version of English (center v. centre, color v. colour, elevator
v. lift, etc.)- interestingly enough, spell check accepts "centre" but not
"colour". 

The fires you've been reading about, for the most part, are about 120 km.
west of here, though the danger of such remains. It was this time last year
that a large fire burned to about a 1/2 km. from my home and we were forced
to evacuate for two weeks. About 200 homes were destroyed in that fire.

My wife, knowing that this is the fire season up here, has packed most of
the valuables that we can live without and we've taken them "down the hill"
and placed them in a locked and air-conditioned storage unit. We'll probably
retrieve them when we get a couple good snows and know that it is safe.

Russ      

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Heidi Schr?der
Sent: Thursday, October 16, 2008 10:33 PM
To: Tech Support Guy Mailing List
Subject: Re: TSGL: British English spell-check in Windows Mail

Russ,

thanks for your input but I somehow doubt this can help. You know I am
writing quite a lot of English mails and mostly using UK English and
therefore have the same problem as my friend (though it does not bother me
at all). I have the UK keyboard added under Regional and Language Options
besides the German one which I am actually using and Windows Mail still does
use the US spell check (for programmes it only offers programmers,
programmed and such as correction). Maybe it will be different if I actually
used the UK-English keyboard... no, still the same and since some special
keys as well as the z and y are not in their usual place, actually the
German keyboard is no longer in use. So am I correct in assuming it does not
work, or could it work after all in an English system?

thanks, we are all doing fine here - hope you are not close to the fires
going on over there as well this year!

Heidi




----- Original Message ----- 
From: "Russell W. Coover" <coover at fastmail.fm>
To: "'Tech Support Guy Mailing List'" <list at tsgserver.com>
Sent: Thursday, October 16, 2008 9:48 PM
Subject: Re: TSGL: British English spell-check in Windows Mail


Heidi,

Have your friend click on "Help and Support", type in "language
configuration", click on "Add an input language", and then click on "Click
to change Regional and language options". At that point, a dialogue box will
open and allow the selection of "English (United Kingdom)", keyboard
arrangement, and other items that may (or may not) be helpful. 

I hope all is well at your home.

Russ Coover

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Heidi Schr?der
Sent: Thursday, October 16, 2008 3:20 AM
To: TSGL
Subject: TSGL: British English spell-check in Windows Mail

Hi there everybody,
 
my friend in the UK is struggling with the US-English spell check in Windows
Mail on her brand-new Vista computer. She asked me for help changing the
language to British English like what she obviously had in Outlook Express.
I looked for help with Google and could only find a trick to make it
available in Windows Live Mail
(http://www.vistax64.com/live-mail/135511-spell-check-problems-uk-british-en
glish-dictionary.html).  Tried to look for the file on my computer with
Vista home premium and Windows Mail and  could not even find that file or
any dictionary file in explorer. So guess it must all be hidden somewhere
inside other files or what? Anyway, I just wanted to ask if anybody knows of
a solution for my friend or if there simply is none - maybe a freeware
spell-check program that can easily be used (must be very easy to use as my
friend really knows nothing about computers and how they work - I really
keep wondering how she can manage to write letters and send e-mails.)

have a nice day

Heidi
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/


_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/

_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From embitt at westnet.com.au  Fri Oct 17 05:04:58 2008
From: embitt at westnet.com.au (Eric and Merna Bitter)
Date: Fri, 17 Oct 2008 19:04:58 +1000
Subject: TSGL: British English spell-check in Windows Mail
References: <E52271530F1B4DDF870519398CCB92B4@HeidisPC><56F6CD57CEB6412C8FDA943D3D1732B7@AcerLaptop><D79137AEE7744711A1443BCFD55E28A0@HeidisPC>
	<0A03376E2D9C4A20B647B131A87E68C7@AcerLaptop>
Message-ID: <00bb01c93037$761211c0$0401a8c0@number12>

Heidi,

I've done a bit of Googling, and it seems that Windows Mail has only four
dictionaries (US English, French, German, and Spanish) for spell checking.
See more details and possible solutions or work-arounds at the following
(being only some of the links I checked).  Incidentally, some of the Google
search result links that I looked at included posts from people wanting to
use still other dictionaries not provided with Windows Mail (e.g. Dutch,
Danish).

(1)    http://www.vistax64.com/tutorials/68395-windows-mail-spell-check.html
being a thread which includes:
" Tip -- Windows Mail only has the English (US), French (France), German
(Germany), Spanish (International Sort) languages available to it. If you
want or need a email program for languages other than these, then you might
consider using the free Mozilla Thunderbird instead. See: Mozilla
Thunderbird Language Versions"
(http://www.mozilla.com/en-US/thunderbird/all.html)
NOTE  that many other links included the first link above as part of their
discussion.

(2)
http://www.eggheadcafe.com/software/aspnet/32693779/spell-check-in-windows-m
a.aspx
where
(a)   original poster had found only the four dictionaries in Windows Mail
and wanted to "further define English,"
(b)    reply was   "You need to copy some edited files to the Live Mail
proof folder.  This program will install the UK dictionary into Windows Live
Mail."    http://www.megaupload.com/?d=6VXMONYP
(c)    comments that Windows Mail and Window Live Mail are two different
things and that program from (b) above is not for Windows Mail.

(3)
http://www.pchelpforum.com/email-spam-issues/50189-language-email-spell-chec
k.html
where the net result after multiple postings is that one must upgrade to
Windows Live Mail to have English UK dictionary unless a third-party
download can be found.  (At this stage I have not searched for third-party
dictionaries.)

(4)
http://www.pcadvisor.co.uk/forums/index.cfm?action=showthread&threadid=32571
6&forumid=23
where your / your friend's problem is discussed with most of the results as
at other links but with an additional (and I thought very interesting) link
(from anskyber Sat. 17/05/08) to
http://www.vistax64.com/live-mail/151444-spell-checker-windows-live-mail.htm
l.  (I probably found the latter link particularly interesting because while
reading through the various search results, I found myself wondering if
there were some elementary way of locating the file/s that make up the UK
English spell check dictionary in any other program - like Outlook Express -
and copying and pasting them into the relevant part of Windows Mail, -- the
type of thing one would be able to do in the "good old days" of DOS --
perhaps with an activation required, such as registering any relevant .dll
file.  While this link does not do that, it does offer another method of
getting the desired result.)

Hope some of the above helps.

Merna

P.S.  On a humorous (or humorus?) note, at one site (long link below *** if
you want to check it) a MS MVP had said he didn't know of any way to get the
UK spell checking.  Someone here in Australia then posted:

" It's not just UK English, Gary -- it's the English that is used just about
everywhere in the English-speaking world except USA (and possibly Canada).
I can't understand why Microsoft would market this product throughout the
world, but not provide appropriate spell check dictionaries. Yes, I will
soon upgrade to WLM, but that does not alter the fact that Microsoft is
marketing a crippled WM product."

The reply of the MS MVP?
"  I don't have an explanation for Microsoft's rationale.
I just provide workarounds where available. :-) "

*** The link (watch the wrap-around):
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=micros
oft.public.windows.vista.mail&tid=a3f4e1c4-4841-4377-b450-f4b2002915e1&cat=&
lang=&cr=&sloc=&m=1&p=1

P.P.S.  for Heidi and Russ (and anyone else who wants to take the time to
read it).

I can sympathise with your friend's struggles.  I was born and lived in the
U.S. for the first twenty-one years of my life.  After graduating from
university I went to New Guinea as a teacher and had to learn the
U.K./Australian spellings and words because Australian English was to be
taught, not American English.

I can still remember the first time I went back to the U.S. on furlough
(after four plus years away) and found myself unable to remember common
American terminology because I had used the Australian/British words for so
long.  For example, when I asked for "torch cells" in a store, the sales
clerk gave me a rather funny look.  What I wanted of course was "flashlight
batteries".  And even my previous sentence would vary from the U.S. to
Australia -- in the U.S. the "period" (Australian "full stop") at the end of
the sentence would be before the ending quotation mark; in Australia it is
after the quotation mark  Another time it took me literally hours to
remember that the "boot" of an Australian car is a "trunk" in America.

I met and married an Austrian (born in Vienna) in New Guinea, and we have
lived in Australia for the last twenty-five years.  For most of that time I
worked as a secretary and still sometimes found myself double-checking words
(terminology and spelling) which I had used.

And, as I posted in March in another thread (which Don Penlington started re
Spellcheck in Windows Mail in XP) "Personally I would not trust the spell
check function of any program, and I've found that the grammar check
function is usually only as good as the grammar of the user."


----- Original Message -----
From: "Russell W. Coover" <coover at fastmail.fm>
To: "'Tech Support Guy Mailing List'" <list at tsgserver.com>
Sent: Friday, October 17, 2008 5:40 PM
Subject: Re: TSGL: British English spell-check in Windows Mail


Heidi,

I assumed (obviously incorrectly) that using the United Kingdom language
preferences would solve your friends problem. Here in the US, of course, the
default is US English and it just works, so I've never actually seen any of
the problems that occur with another language, or, as in this situation,
with another version of English (center v. centre, color v. colour, elevator
v. lift, etc.)- interestingly enough, spell check accepts "centre" but not
"colour".

The fires you've been reading about, for the most part, are about 120 km.
west of here, though the danger of such remains. It was this time last year
that a large fire burned to about a 1/2 km. from my home and we were forced
to evacuate for two weeks. About 200 homes were destroyed in that fire.

My wife, knowing that this is the fire season up here, has packed most of
the valuables that we can live without and we've taken them "down the hill"
and placed them in a locked and air-conditioned storage unit. We'll probably
retrieve them when we get a couple good snows and know that it is safe.

Russ

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Heidi Schr?der
Sent: Thursday, October 16, 2008 10:33 PM
To: Tech Support Guy Mailing List
Subject: Re: TSGL: British English spell-check in Windows Mail

Russ,

thanks for your input but I somehow doubt this can help. You know I am
writing quite a lot of English mails and mostly using UK English and
therefore have the same problem as my friend (though it does not bother me
at all). I have the UK keyboard added under Regional and Language Options
besides the German one which I am actually using and Windows Mail still does
use the US spell check (for programmes it only offers programmers,
programmed and such as correction). Maybe it will be different if I actually
used the UK-English keyboard... no, still the same and since some special
keys as well as the z and y are not in their usual place, actually the
German keyboard is no longer in use. So am I correct in assuming it does not
work, or could it work after all in an English system?

thanks, we are all doing fine here - hope you are not close to the fires
going on over there as well this year!

Heidi




----- Original Message -----
From: "Russell W. Coover" <coover at fastmail.fm>
To: "'Tech Support Guy Mailing List'" <list at tsgserver.com>
Sent: Thursday, October 16, 2008 9:48 PM
Subject: Re: TSGL: British English spell-check in Windows Mail


Heidi,

Have your friend click on "Help and Support", type in "language
configuration", click on "Add an input language", and then click on "Click
to change Regional and language options". At that point, a dialogue box will
open and allow the selection of "English (United Kingdom)", keyboard
arrangement, and other items that may (or may not) be helpful.

I hope all is well at your home.

Russ Coover

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Heidi Schr?der
Sent: Thursday, October 16, 2008 3:20 AM
To: TSGL
Subject: TSGL: British English spell-check in Windows Mail

Hi there everybody,

my friend in the UK is struggling with the US-English spell check in Windows
Mail on her brand-new Vista computer. She asked me for help changing the
language to British English like what she obviously had in Outlook Express.
I looked for help with Google and could only find a trick to make it
available in Windows Live Mail
(http://www.vistax64.com/live-mail/135511-spell-check-problems-uk-british-en
glish-dictionary.html).  Tried to look for the file on my computer with
Vista home premium and Windows Mail and  could not even find that file or
any dictionary file in explorer. So guess it must all be hidden somewhere
inside other files or what? Anyway, I just wanted to ask if anybody knows of
a solution for my friend or if there simply is none - maybe a freeware
spell-check program that can easily be used (must be very easy to use as my
friend really knows nothing about computers and how they work - I really
keep wondering how she can manage to write letters and send e-mails.)

have a nice day

Heidi



From jonpan at onlinehome.de  Sat Oct 18 09:15:30 2008
From: jonpan at onlinehome.de (jonpan)
Date: Sat, 18 Oct 2008 15:15:30 +0200
Subject: TSGL: Help with Acronis
Message-ID: <3AB48E1850AF4323B197D5BD1F9B990A@johnsp2>

Hi all,

After hearing so much praise, I just started using Acronis Home 11 and have a few questions:

An image of C: is only bootable if Acronis One-Click is added? 

One-Click will, however, only restore the whole physical disk - i.e. if all partitions are not imaged, the D: partition would be wiped?

It follows that an image of C: alone can only be restored if Windows is still working or from a separate boot disk with Acronis 11 installed?

I have an image of C: with normal compression that Acronis says needs 3.6 GB and 1 DVD. It then, however, proceeds to demand two disks, whether One-Click is added or not and even with compression'high'.

I'd be interested to hear any comments or suggestions...

Greetings,

John
Od/G




From HiHalloHeidi at gmx.de  Sat Oct 18 09:46:55 2008
From: HiHalloHeidi at gmx.de (=?iso-8859-1?Q?Heidi_Schr=F6der?=)
Date: Sat, 18 Oct 2008 15:46:55 +0200
Subject: TSGL: British English spell-check in Windows Mail
References: <E52271530F1B4DDF870519398CCB92B4@HeidisPC><56F6CD57CEB6412C8FDA943D3D1732B7@AcerLaptop><D79137AEE7744711A1443BCFD55E28A0@HeidisPC><0A03376E2D9C4A20B647B131A87E68C7@AcerLaptop>
	<00bb01c93037$761211c0$0401a8c0@number12>
Message-ID: <BE1C506BF0C7414984504A7BAD9D8763@HeidisPC>

Thanks a lot Merna for the story of your life and also for all the 
investigation - most of your links though I have been visiting before 
already, so nothing much new. I had just hoped someone would be able to 
guide me to copy some files here and there or alter a file like what was 
suggested (and done by now on my comptuer) with the spell.ini file in WLM I 
myself did take the step now and moved over to Windows Live Mail, still need 
to get used to having all my 11 or so accounts listed up with all the 
general folders, but am trying to get rid of most of them anyway, so will 
hopefully sooner or later end up having just 4 or 5 left and that should be 
okay. there are still some strange things with the spell-check - seems it 
does no longer correct all when I it tell to do so, but the same mistake has 
to be corrected again and again (I tend to type much quicker than what I 
should and therefore usually end up typing adn or hte most of the times). 
Now the problem will only be my friend who seems to refuse to even try 
moving from one thing she knows to another, even when I tell her it is 
pretty much the same (she only has one account for herself and her husband), 
so will see how far I can get with her now.

have a great weekend
Heidi

--------------------------------------------------
From: "Eric and Merna Bitter" <embitt at westnet.com.au>
Sent: Friday, October 17, 2008 11:04 AM
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Subject: Re: TSGL: British English spell-check in Windows Mail

> Heidi,
>
> I've done a bit of Googling, and it seems that Windows Mail has only four
> dictionaries (US English, French, German, and Spanish) for spell checking.
> See more details and possible solutions or work-arounds at the following
> (being only some of the links I checked).  Incidentally, some of the 
> Google
> search result links that I looked at included posts from people wanting to
> use still other dictionaries not provided with Windows Mail (e.g. Dutch,
> Danish).
>
> (1) 
> http://www.vistax64.com/tutorials/68395-windows-mail-spell-check.html
> being a thread which includes:
> " Tip -- Windows Mail only has the English (US), French (France), German
> (Germany), Spanish (International Sort) languages available to it. If you
> want or need a email program for languages other than these, then you 
> might
> consider using the free Mozilla Thunderbird instead. See: Mozilla
> Thunderbird Language Versions"
> (http://www.mozilla.com/en-US/thunderbird/all.html)
> NOTE  that many other links included the first link above as part of their
> discussion.
>
> (2)
> http://www.eggheadcafe.com/software/aspnet/32693779/spell-check-in-windows-m
> a.aspx
> where
> (a)   original poster had found only the four dictionaries in Windows Mail
> and wanted to "further define English,"
> (b)    reply was   "You need to copy some edited files to the Live Mail
> proof folder.  This program will install the UK dictionary into Windows 
> Live
> Mail."    http://www.megaupload.com/?d=6VXMONYP
> (c)    comments that Windows Mail and Window Live Mail are two different
> things and that program from (b) above is not for Windows Mail.
>
> (3)
> http://www.pchelpforum.com/email-spam-issues/50189-language-email-spell-chec
> k.html
> where the net result after multiple postings is that one must upgrade to
> Windows Live Mail to have English UK dictionary unless a third-party
> download can be found.  (At this stage I have not searched for third-party
> dictionaries.)
>
> (4)
> http://www.pcadvisor.co.uk/forums/index.cfm?action=showthread&threadid=32571
> 6&forumid=23
> where your / your friend's problem is discussed with most of the results 
> as
> at other links but with an additional (and I thought very interesting) 
> link
> (from anskyber Sat. 17/05/08) to
> http://www.vistax64.com/live-mail/151444-spell-checker-windows-live-mail.htm
> l.  (I probably found the latter link particularly interesting because 
> while
> reading through the various search results, I found myself wondering if
> there were some elementary way of locating the file/s that make up the UK
> English spell check dictionary in any other program - like Outlook 
> Express -
> and copying and pasting them into the relevant part of Windows Mail, --  
> the
> type of thing one would be able to do in the "good old days" of DOS --
> perhaps with an activation required, such as registering any relevant .dll
> file.  While this link does not do that, it does offer another method of
> getting the desired result.)
>
> Hope some of the above helps.
>
> Merna
>
> P.S.  On a humorous (or humorus?) note, at one site (long link below *** 
> if
> you want to check it) a MS MVP had said he didn't know of any way to get 
> the
> UK spell checking.  Someone here in Australia then posted:
>
> " It's not just UK English, Gary -- it's the English that is used just 
> about
> everywhere in the English-speaking world except USA (and possibly Canada).
> I can't understand why Microsoft would market this product throughout the
> world, but not provide appropriate spell check dictionaries. Yes, I will
> soon upgrade to WLM, but that does not alter the fact that Microsoft is
> marketing a crippled WM product."
>
> The reply of the MS MVP?
> "  I don't have an explanation for Microsoft's rationale.
> I just provide workarounds where available. :-) "
>
> *** The link (watch the wrap-around):
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=micros
> oft.public.windows.vista.mail&tid=a3f4e1c4-4841-4377-b450-f4b2002915e1&cat=&
> lang=&cr=&sloc=&m=1&p=1
>
> P.P.S.  for Heidi and Russ (and anyone else who wants to take the time to
> read it).
>
> I can sympathise with your friend's struggles.  I was born and lived in 
> the
> U.S. for the first twenty-one years of my life.  After graduating from
> university I went to New Guinea as a teacher and had to learn the
> U.K./Australian spellings and words because Australian English was to be
> taught, not American English.
>
> I can still remember the first time I went back to the U.S. on furlough
> (after four plus years away) and found myself unable to remember common
> American terminology because I had used the Australian/British words for 
> so
> long.  For example, when I asked for "torch cells" in a store, the sales
> clerk gave me a rather funny look.  What I wanted of course was 
> "flashlight
> batteries".  And even my previous sentence would vary from the U.S. to
> Australia -- in the U.S. the "period" (Australian "full stop") at the end 
> of
> the sentence would be before the ending quotation mark; in Australia it is
> after the quotation mark  Another time it took me literally hours to
> remember that the "boot" of an Australian car is a "trunk" in America.
>
> I met and married an Austrian (born in Vienna) in New Guinea, and we have
> lived in Australia for the last twenty-five years.  For most of that time 
> I
> worked as a secretary and still sometimes found myself double-checking 
> words
> (terminology and spelling) which I had used.
>
> And, as I posted in March in another thread (which Don Penlington started 
> re
> Spellcheck in Windows Mail in XP) "Personally I would not trust the spell
> check function of any program, and I've found that the grammar check
> function is usually only as good as the grammar of the user."
>
>
> ----- Original Message -----
> From: "Russell W. Coover" <coover at fastmail.fm>
> To: "'Tech Support Guy Mailing List'" <list at tsgserver.com>
> Sent: Friday, October 17, 2008 5:40 PM
> Subject: Re: TSGL: British English spell-check in Windows Mail
>
>
> Heidi,
>
> I assumed (obviously incorrectly) that using the United Kingdom language
> preferences would solve your friends problem. Here in the US, of course, 
> the
> default is US English and it just works, so I've never actually seen any 
> of
> the problems that occur with another language, or, as in this situation,
> with another version of English (center v. centre, color v. colour, 
> elevator
> v. lift, etc.)- interestingly enough, spell check accepts "centre" but not
> "colour".
>
> The fires you've been reading about, for the most part, are about 120 km.
> west of here, though the danger of such remains. It was this time last 
> year
> that a large fire burned to about a 1/2 km. from my home and we were 
> forced
> to evacuate for two weeks. About 200 homes were destroyed in that fire.
>
> My wife, knowing that this is the fire season up here, has packed most of
> the valuables that we can live without and we've taken them "down the 
> hill"
> and placed them in a locked and air-conditioned storage unit. We'll 
> probably
> retrieve them when we get a couple good snows and know that it is safe.
>
> Russ
>
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of Heidi Schr?der
> Sent: Thursday, October 16, 2008 10:33 PM
> To: Tech Support Guy Mailing List
> Subject: Re: TSGL: British English spell-check in Windows Mail
>
> Russ,
>
> thanks for your input but I somehow doubt this can help. You know I am
> writing quite a lot of English mails and mostly using UK English and
> therefore have the same problem as my friend (though it does not bother me
> at all). I have the UK keyboard added under Regional and Language Options
> besides the German one which I am actually using and Windows Mail still 
> does
> use the US spell check (for programmes it only offers programmers,
> programmed and such as correction). Maybe it will be different if I 
> actually
> used the UK-English keyboard... no, still the same and since some special
> keys as well as the z and y are not in their usual place, actually the
> German keyboard is no longer in use. So am I correct in assuming it does 
> not
> work, or could it work after all in an English system?
>
> thanks, we are all doing fine here - hope you are not close to the fires
> going on over there as well this year!
>
> Heidi
>
>
>
>
> ----- Original Message -----
> From: "Russell W. Coover" <coover at fastmail.fm>
> To: "'Tech Support Guy Mailing List'" <list at tsgserver.com>
> Sent: Thursday, October 16, 2008 9:48 PM
> Subject: Re: TSGL: British English spell-check in Windows Mail
>
>
> Heidi,
>
> Have your friend click on "Help and Support", type in "language
> configuration", click on "Add an input language", and then click on "Click
> to change Regional and language options". At that point, a dialogue box 
> will
> open and allow the selection of "English (United Kingdom)", keyboard
> arrangement, and other items that may (or may not) be helpful.
>
> I hope all is well at your home.
>
> Russ Coover
>
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of Heidi Schr?der
> Sent: Thursday, October 16, 2008 3:20 AM
> To: TSGL
> Subject: TSGL: British English spell-check in Windows Mail
>
> Hi there everybody,
>
> my friend in the UK is struggling with the US-English spell check in 
> Windows
> Mail on her brand-new Vista computer. She asked me for help changing the
> language to British English like what she obviously had in Outlook 
> Express.
> I looked for help with Google and could only find a trick to make it
> available in Windows Live Mail
> (http://www.vistax64.com/live-mail/135511-spell-check-problems-uk-british-en
> glish-dictionary.html).  Tried to look for the file on my computer with
> Vista home premium and Windows Mail and  could not even find that file or
> any dictionary file in explorer. So guess it must all be hidden somewhere
> inside other files or what? Anyway, I just wanted to ask if anybody knows 
> of
> a solution for my friend or if there simply is none - maybe a freeware
> spell-check program that can easily be used (must be very easy to use as 
> my
> friend really knows nothing about computers and how they work - I really
> keep wondering how she can manage to write letters and send e-mails.)
>
> have a nice day
>
> Heidi
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/ 



From jonpan at onlinehome.de  Sat Oct 18 11:48:59 2008
From: jonpan at onlinehome.de (jonpan)
Date: Sat, 18 Oct 2008 17:48:59 +0200
Subject: TSGL: British English spell-check in Windows Mail
References: <E52271530F1B4DDF870519398CCB92B4@HeidisPC><56F6CD57CEB6412C8FDA943D3D1732B7@AcerLaptop><D79137AEE7744711A1443BCFD55E28A0@HeidisPC><0A03376E2D9C4A20B647B131A87E68C7@AcerLaptop><00bb01c93037$761211c0$0401a8c0@number12>
	<BE1C506BF0C7414984504A7BAD9D8763@HeidisPC>
Message-ID: <F8B6AA57011C4F61A0A266B1B28AADA7@johnsp2>

Hi Heidi,

A third party spell checker might help, e.g.

http://www.snapfiles.com/get/spelloe.html

But before that, take a look at this site where there are some good tips:

http://www.tech-pro.net/howto_010.html

Sch?nes Wochenende.

John
Od/G

----- Original Message ----- 
From: Heidi Schr?der 
To: Tech Support Guy Mailing List 
Sent: Saturday, October 18, 2008 3:46 PM
Subject: Re: TSGL: British English spell-check in Windows Mail


Thanks a lot Merna for the story of your life and also for all the 
investigation - most of your links though I have been visiting before 
already, so nothing much new. I had just hoped someone would be able to 
guide me to copy some files here and there or alter a file like what was 
suggested (and done by now on my comptuer) with the spell.ini file in WLM I 
myself did take the step now and moved over to Windows Live Mail, still need 
to get used to having all my 11 or so accounts listed up with all the 
general folders, but am trying to get rid of most of them anyway, so will 
hopefully sooner or later end up having just 4 or 5 left and that should be 
okay. there are still some strange things with the spell-check - seems it 
does no longer correct all when I it tell to do so, but the same mistake has 
to be corrected again and again (I tend to type much quicker than what I 
should and therefore usually end up typing adn or hte most of the times). 
Now the problem will only be my friend who seems to refuse to even try 
moving from one thing she knows to another, even when I tell her it is 
pretty much the same (she only has one account for herself and her husband), 
so will see how far I can get with her now.

have a great weekend
Heidi

--------------------------------------------------
From: "Eric and Merna Bitter" <embitt at westnet.com.au>
Sent: Friday, October 17, 2008 11:04 AM
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Subject: Re: TSGL: British English spell-check in Windows Mail

> Heidi,
>
> I've done a bit of Googling, and it seems that Windows Mail has only four
> dictionaries (US English, French, German, and Spanish) for spell checking.
> See more details and possible solutions or work-arounds at the following
> (being only some of the links I checked).  Incidentally, some of the 
> Google
> search result links that I looked at included posts from people wanting to
> use still other dictionaries not provided with Windows Mail (e.g. Dutch,
> Danish).
>
> (1) 
> http://www.vistax64.com/tutorials/68395-windows-mail-spell-check.html
> being a thread which includes:
> " Tip -- Windows Mail only has the English (US), French (France), German
> (Germany), Spanish (International Sort) languages available to it. If you
> want or need a email program for languages other than these, then you 
> might
> consider using the free Mozilla Thunderbird instead. See: Mozilla
> Thunderbird Language Versions"
> (http://www.mozilla.com/en-US/thunderbird/all.html)
> NOTE  that many other links included the first link above as part of their
> discussion.
>
> (2)
> http://www.eggheadcafe.com/software/aspnet/32693779/spell-check-in-windows-m
> a.aspx
> where
> (a)   original poster had found only the four dictionaries in Windows Mail
> and wanted to "further define English,"
> (b)    reply was   "You need to copy some edited files to the Live Mail
> proof folder.  This program will install the UK dictionary into Windows 
> Live
> Mail."    http://www.megaupload.com/?d=6VXMONYP
> (c)    comments that Windows Mail and Window Live Mail are two different
> things and that program from (b) above is not for Windows Mail.
>
> (3)
> http://www.pchelpforum.com/email-spam-issues/50189-language-email-spell-chec
> k.html
> where the net result after multiple postings is that one must upgrade to
> Windows Live Mail to have English UK dictionary unless a third-party
> download can be found.  (At this stage I have not searched for third-party
> dictionaries.)
>
> (4)
> http://www.pcadvisor.co.uk/forums/index.cfm?action=showthread&threadid=32571
> 6&forumid=23
> where your / your friend's problem is discussed with most of the results 
> as
> at other links but with an additional (and I thought very interesting) 
> link
> (from anskyber Sat. 17/05/08) to
> http://www.vistax64.com/live-mail/151444-spell-checker-windows-live-mail.htm
> l.  (I probably found the latter link particularly interesting because 
> while
> reading through the various search results, I found myself wondering if
> there were some elementary way of locating the file/s that make up the UK
> English spell check dictionary in any other program - like Outlook 
> Express -
> and copying and pasting them into the relevant part of Windows Mail, --  
> the
> type of thing one would be able to do in the "good old days" of DOS --
> perhaps with an activation required, such as registering any relevant .dll
> file.  While this link does not do that, it does offer another method of
> getting the desired result.)
>
> Hope some of the above helps.
>
> Merna
>
> P.S.  On a humorous (or humorus?) note, at one site (long link below *** 
> if
> you want to check it) a MS MVP had said he didn't know of any way to get 
> the
> UK spell checking.  Someone here in Australia then posted:
>
> " It's not just UK English, Gary -- it's the English that is used just 
> about
> everywhere in the English-speaking world except USA (and possibly Canada).
> I can't understand why Microsoft would market this product throughout the
> world, but not provide appropriate spell check dictionaries. Yes, I will
> soon upgrade to WLM, but that does not alter the fact that Microsoft is
> marketing a crippled WM product."
>
> The reply of the MS MVP?
> "  I don't have an explanation for Microsoft's rationale.
> I just provide workarounds where available. :-) "
>
> *** The link (watch the wrap-around):
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=micros
> oft.public.windows.vista.mail&tid=a3f4e1c4-4841-4377-b450-f4b2002915e1&cat=&
> lang=&cr=&sloc=&m=1&p=1
>
> P.P.S.  for Heidi and Russ (and anyone else who wants to take the time to
> read it).
>
> I can sympathise with your friend's struggles.  I was born and lived in 
> the
> U.S. for the first twenty-one years of my life.  After graduating from
> university I went to New Guinea as a teacher and had to learn the
> U.K./Australian spellings and words because Australian English was to be
> taught, not American English.
>
> I can still remember the first time I went back to the U.S. on furlough
> (after four plus years away) and found myself unable to remember common
> American terminology because I had used the Australian/British words for 
> so
> long.  For example, when I asked for "torch cells" in a store, the sales
> clerk gave me a rather funny look.  What I wanted of course was 
> "flashlight
> batteries".  And even my previous sentence would vary from the U.S. to
> Australia -- in the U.S. the "period" (Australian "full stop") at the end 
> of
> the sentence would be before the ending quotation mark; in Australia it is
> after the quotation mark  Another time it took me literally hours to
> remember that the "boot" of an Australian car is a "trunk" in America.
>
> I met and married an Austrian (born in Vienna) in New Guinea, and we have
> lived in Australia for the last twenty-five years.  For most of that time 
> I
> worked as a secretary and still sometimes found myself double-checking 
> words
> (terminology and spelling) which I had used.
>
> And, as I posted in March in another thread (which Don Penlington started 
> re
> Spellcheck in Windows Mail in XP) "Personally I would not trust the spell
> check function of any program, and I've found that the grammar check
> function is usually only as good as the grammar of the user."
>
>
> ----- Original Message -----
> From: "Russell W. Coover" <coover at fastmail.fm>
> To: "'Tech Support Guy Mailing List'" <list at tsgserver.com>
> Sent: Friday, October 17, 2008 5:40 PM
> Subject: Re: TSGL: British English spell-check in Windows Mail
>
>
> Heidi,
>
> I assumed (obviously incorrectly) that using the United Kingdom language
> preferences would solve your friends problem. Here in the US, of course, 
> the
> default is US English and it just works, so I've never actually seen any 
> of
> the problems that occur with another language, or, as in this situation,
> with another version of English (center v. centre, color v. colour, 
> elevator
> v. lift, etc.)- interestingly enough, spell check accepts "centre" but not
> "colour".
>
> The fires you've been reading about, for the most part, are about 120 km.
> west of here, though the danger of such remains. It was this time last 
> year
> that a large fire burned to about a 1/2 km. from my home and we were 
> forced
> to evacuate for two weeks. About 200 homes were destroyed in that fire.
>
> My wife, knowing that this is the fire season up here, has packed most of
> the valuables that we can live without and we've taken them "down the 
> hill"
> and placed them in a locked and air-conditioned storage unit. We'll 
> probably
> retrieve them when we get a couple good snows and know that it is safe.
>
> Russ
>
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of Heidi Schr?der
> Sent: Thursday, October 16, 2008 10:33 PM
> To: Tech Support Guy Mailing List
> Subject: Re: TSGL: British English spell-check in Windows Mail
>
> Russ,
>
> thanks for your input but I somehow doubt this can help. You know I am
> writing quite a lot of English mails and mostly using UK English and
> therefore have the same problem as my friend (though it does not bother me
> at all). I have the UK keyboard added under Regional and Language Options
> besides the German one which I am actually using and Windows Mail still 
> does
> use the US spell check (for programmes it only offers programmers,
> programmed and such as correction). Maybe it will be different if I 
> actually
> used the UK-English keyboard... no, still the same and since some special
> keys as well as the z and y are not in their usual place, actually the
> German keyboard is no longer in use. So am I correct in assuming it does 
> not
> work, or could it work after all in an English system?
>
> thanks, we are all doing fine here - hope you are not close to the fires
> going on over there as well this year!
>
> Heidi
>
>
>
>
> ----- Original Message -----
> From: "Russell W. Coover" <coover at fastmail.fm>
> To: "'Tech Support Guy Mailing List'" <list at tsgserver.com>
> Sent: Thursday, October 16, 2008 9:48 PM
> Subject: Re: TSGL: British English spell-check in Windows Mail
>
>
> Heidi,
>
> Have your friend click on "Help and Support", type in "language
> configuration", click on "Add an input language", and then click on "Click
> to change Regional and language options". At that point, a dialogue box 
> will
> open and allow the selection of "English (United Kingdom)", keyboard
> arrangement, and other items that may (or may not) be helpful.
>
> I hope all is well at your home.
>
> Russ Coover
>
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of Heidi Schr?der
> Sent: Thursday, October 16, 2008 3:20 AM
> To: TSGL
> Subject: TSGL: British English spell-check in Windows Mail
>
> Hi there everybody,
>
> my friend in the UK is struggling with the US-English spell check in 
> Windows
> Mail on her brand-new Vista computer. She asked me for help changing the
> language to British English like what she obviously had in Outlook 
> Express.
> I looked for help with Google and could only find a trick to make it
> available in Windows Live Mail
> (http://www.vistax64.com/live-mail/135511-spell-check-problems-uk-british-en
> glish-dictionary.html).  Tried to look for the file on my computer with
> Vista home premium and Windows Mail and  could not even find that file or
> any dictionary file in explorer. So guess it must all be hidden somewhere
> inside other files or what? Anyway, I just wanted to ask if anybody knows 
> of
> a solution for my friend or if there simply is none - maybe a freeware
> spell-check program that can easily be used (must be very easy to use as 
> my
> friend really knows nothing about computers and how they work - I really
> keep wondering how she can manage to write letters and send e-mails.)
>
> have a nice day
>
> Heidi
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/ 


_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/

From Engineman1 at aol.com  Sat Oct 18 13:59:16 2008
From: Engineman1 at aol.com (Engineman1 at aol.com)
Date: Sat, 18 Oct 2008 13:59:16 EDT
Subject: TSGL: disk management
Message-ID: <c5e.428f29f6.362b7df4@aol.com>

I have a computer running Win XP sp2.
It has 2 hard drives,  one 160 GB and one 40 GB.
My OS is on the 160 and I've been having problems with the 40.
I formatted it and tried to partition it with Acronis.
Now Win explorer and most programs cannot see it.
Harddrive health tells me it's health is better than the 160.
S.M.A.R.T. and other HD programs tell me that drive is good.
Win disk management says it is "unallocated", and I have not been able to  
get it out of this state.
For this drive disk management displays a red circle with a horizontal  white 
bar.
What does this mean?, is my drive bad or what can I do to get it useable  
again?
Engineman 
**************New MapQuest Local shows what's happening at your destination.  
Dining, Movies, Events, News & more. Try it out 
(http://local.mapquest.com/?ncid=emlcntnew00000002)

From tbrandl2 at chello.at  Sat Oct 18 15:42:00 2008
From: tbrandl2 at chello.at (Tilman Brandl)
Date: Sat, 18 Oct 2008 21:42:00 +0200
Subject: TSGL: Help with Acronis
References: <3AB48E1850AF4323B197D5BD1F9B990A@johnsp2>
Message-ID: <01f701c93159$f764f990$0201a8c0@til4200>

John,

since my ver.10 is working just fine, I haven't installed ver. 11 yet. The following therefore is from this - limited - perspective (there were no fundamental changes though between the two versions AFAIK).

You can (1) boot from either the full Acronis CD or from (2) Acronis Recovery Manager (the latter needs to be activated earlier) . Another option (3) is running the standalone Acronis True Image Home version created via the Rescue Media Builder or found in the retail box and accessing your restored data that way, like with methods 1 + 2. 

Alternatively you can (4) add the full True Image program or (5) Acronis One-Click Restore to your rescue media which will make the media bootable.

The help file states " ...the choice of using Acronis One-Click Restore.... always restores the entire physical disk. Therefore, if your disk consists of several partitions, all of them must be included in the image". So your assumption was correct and you would better use one of the other options mentioned (1-4) if you have only backed up a single partition from a drive with more partitions present.

I have no idea why Acronis would ask for a second disc if your data are 3.6 GB only ...

Cheers
Tilman

----- Original Message ----- 
From: "jonpan" <jonpan at onlinehome.de>
To: "ListTSG" <List at tsgserver.com>
Sent: Saturday, October 18, 2008 3:15 PM
Subject: TSGL: Help with Acronis


> Hi all,
> 
> After hearing so much praise, I just started using Acronis Home 11 and have a few questions:
> 
> An image of C: is only bootable if Acronis One-Click is added? 
> 
> One-Click will, however, only restore the whole physical disk - i.e. if all partitions are not imaged, the D: partition would be wiped?
> 
> It follows that an image of C: alone can only be restored if Windows is still working or from a separate boot disk with Acronis 11 installed?
> 
> I have an image of C: with normal compression that Acronis says needs 3.6 GB and 1 DVD. It then, however, proceeds to demand two disks, whether One-Click is added or not and even with compression'high'.
> 
> I'd be interested to hear any comments or suggestions...
> 
> Greetings,
> 
> John
> Od/G



From HiHalloHeidi at gmx.de  Sun Oct 19 01:14:33 2008
From: HiHalloHeidi at gmx.de (=?iso-8859-1?Q?Heidi_Schr=F6der?=)
Date: Sun, 19 Oct 2008 07:14:33 +0200
Subject: TSGL: British English spell-check in Windows Mail
References: <E52271530F1B4DDF870519398CCB92B4@HeidisPC><56F6CD57CEB6412C8FDA943D3D1732B7@AcerLaptop><D79137AEE7744711A1443BCFD55E28A0@HeidisPC><0A03376E2D9C4A20B647B131A87E68C7@AcerLaptop><00bb01c93037$761211c0$0401a8c0@number12><BE1C506BF0C7414984504A7BAD9D8763@HeidisPC>
	<F8B6AA57011C4F61A0A266B1B28AADA7@johnsp2>
Message-ID: <2D31CE19B30C4AC2831EC321A4FD4F60@HeidisPC>

Thanks John for the link - will try out if the spell checker for Outlook 
Express will work on a Vista computer for Windows Mail. The good tips under 
the link did not help as I could find nothing of the mentioned stuff on this 
Vista machine.

sch?nen Sonntag
Heidi

--------------------------------------------------
From: "jonpan" <jonpan at onlinehome.de>
Sent: Saturday, October 18, 2008 5:48 PM
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Subject: Re: TSGL: British English spell-check in Windows Mail

> Hi Heidi,
>
> A third party spell checker might help, e.g.
>
> http://www.snapfiles.com/get/spelloe.html
>
> But before that, take a look at this site where there are some good tips:
>
> http://www.tech-pro.net/howto_010.html
>
> Sch?nes Wochenende.
>
> John
> Od/G
>
> ----- Original Message ----- 
> From: Heidi Schr?der
> To: Tech Support Guy Mailing List
> Sent: Saturday, October 18, 2008 3:46 PM
> Subject: Re: TSGL: British English spell-check in Windows Mail
>
>
> Thanks a lot Merna for the story of your life and also for all the
> investigation - most of your links though I have been visiting before
> already, so nothing much new. I had just hoped someone would be able to
> guide me to copy some files here and there or alter a file like what was
> suggested (and done by now on my comptuer) with the spell.ini file in WLM 
> I
> myself did take the step now and moved over to Windows Live Mail, still 
> need
> to get used to having all my 11 or so accounts listed up with all the
> general folders, but am trying to get rid of most of them anyway, so will
> hopefully sooner or later end up having just 4 or 5 left and that should 
> be
> okay. there are still some strange things with the spell-check - seems it
> does no longer correct all when I it tell to do so, but the same mistake 
> has
> to be corrected again and again (I tend to type much quicker than what I
> should and therefore usually end up typing adn or hte most of the times).
> Now the problem will only be my friend who seems to refuse to even try
> moving from one thing she knows to another, even when I tell her it is
> pretty much the same (she only has one account for herself and her 
> husband),
> so will see how far I can get with her now.
>
> have a great weekend
> Heidi
>
> --------------------------------------------------
> From: "Eric and Merna Bitter" <embitt at westnet.com.au>
> Sent: Friday, October 17, 2008 11:04 AM
> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
> Subject: Re: TSGL: British English spell-check in Windows Mail
>
>> Heidi,
>>
>> I've done a bit of Googling, and it seems that Windows Mail has only four
>> dictionaries (US English, French, German, and Spanish) for spell 
>> checking.
>> See more details and possible solutions or work-arounds at the following
>> (being only some of the links I checked).  Incidentally, some of the
>> Google
>> search result links that I looked at included posts from people wanting 
>> to
>> use still other dictionaries not provided with Windows Mail (e.g. Dutch,
>> Danish).
>>
>> (1)
>> http://www.vistax64.com/tutorials/68395-windows-mail-spell-check.html
>> being a thread which includes:
>> " Tip -- Windows Mail only has the English (US), French (France), German
>> (Germany), Spanish (International Sort) languages available to it. If you
>> want or need a email program for languages other than these, then you
>> might
>> consider using the free Mozilla Thunderbird instead. See: Mozilla
>> Thunderbird Language Versions"
>> (http://www.mozilla.com/en-US/thunderbird/all.html)
>> NOTE  that many other links included the first link above as part of 
>> their
>> discussion.
>>
>> (2)
>> http://www.eggheadcafe.com/software/aspnet/32693779/spell-check-in-windows-m
>> a.aspx
>> where
>> (a)   original poster had found only the four dictionaries in Windows 
>> Mail
>> and wanted to "further define English,"
>> (b)    reply was   "You need to copy some edited files to the Live Mail
>> proof folder.  This program will install the UK dictionary into Windows
>> Live
>> Mail."    http://www.megaupload.com/?d=6VXMONYP
>> (c)    comments that Windows Mail and Window Live Mail are two different
>> things and that program from (b) above is not for Windows Mail.
>>
>> (3)
>> http://www.pchelpforum.com/email-spam-issues/50189-language-email-spell-chec
>> k.html
>> where the net result after multiple postings is that one must upgrade to
>> Windows Live Mail to have English UK dictionary unless a third-party
>> download can be found.  (At this stage I have not searched for 
>> third-party
>> dictionaries.)
>>
>> (4)
>> http://www.pcadvisor.co.uk/forums/index.cfm?action=showthread&threadid=32571
>> 6&forumid=23
>> where your / your friend's problem is discussed with most of the results
>> as
>> at other links but with an additional (and I thought very interesting)
>> link
>> (from anskyber Sat. 17/05/08) to
>> http://www.vistax64.com/live-mail/151444-spell-checker-windows-live-mail.htm
>> l.  (I probably found the latter link particularly interesting because
>> while
>> reading through the various search results, I found myself wondering if
>> there were some elementary way of locating the file/s that make up the UK
>> English spell check dictionary in any other program - like Outlook
>> Express -
>> and copying and pasting them into the relevant part of Windows Mail, --
>> the
>> type of thing one would be able to do in the "good old days" of DOS --
>> perhaps with an activation required, such as registering any relevant 
>> .dll
>> file.  While this link does not do that, it does offer another method of
>> getting the desired result.)
>>
>> Hope some of the above helps.
>>
>> Merna
>>
>> P.S.  On a humorous (or humorus?) note, at one site (long link below ***
>> if
>> you want to check it) a MS MVP had said he didn't know of any way to get
>> the
>> UK spell checking.  Someone here in Australia then posted:
>>
>> " It's not just UK English, Gary -- it's the English that is used just
>> about
>> everywhere in the English-speaking world except USA (and possibly 
>> Canada).
>> I can't understand why Microsoft would market this product throughout the
>> world, but not provide appropriate spell check dictionaries. Yes, I will
>> soon upgrade to WLM, but that does not alter the fact that Microsoft is
>> marketing a crippled WM product."
>>
>> The reply of the MS MVP?
>> "  I don't have an explanation for Microsoft's rationale.
>> I just provide workarounds where available. :-) "
>>
>> *** The link (watch the wrap-around):
>> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=micros
>> oft.public.windows.vista.mail&tid=a3f4e1c4-4841-4377-b450-f4b2002915e1&cat=&
>> lang=&cr=&sloc=&m=1&p=1
>>
>> P.P.S.  for Heidi and Russ (and anyone else who wants to take the time to
>> read it).
>>
>> I can sympathise with your friend's struggles.  I was born and lived in
>> the
>> U.S. for the first twenty-one years of my life.  After graduating from
>> university I went to New Guinea as a teacher and had to learn the
>> U.K./Australian spellings and words because Australian English was to be
>> taught, not American English.
>>
>> I can still remember the first time I went back to the U.S. on furlough
>> (after four plus years away) and found myself unable to remember common
>> American terminology because I had used the Australian/British words for
>> so
>> long.  For example, when I asked for "torch cells" in a store, the sales
>> clerk gave me a rather funny look.  What I wanted of course was
>> "flashlight
>> batteries".  And even my previous sentence would vary from the U.S. to
>> Australia -- in the U.S. the "period" (Australian "full stop") at the end
>> of
>> the sentence would be before the ending quotation mark; in Australia it 
>> is
>> after the quotation mark  Another time it took me literally hours to
>> remember that the "boot" of an Australian car is a "trunk" in America.
>>
>> I met and married an Austrian (born in Vienna) in New Guinea, and we have
>> lived in Australia for the last twenty-five years.  For most of that time
>> I
>> worked as a secretary and still sometimes found myself double-checking
>> words
>> (terminology and spelling) which I had used.
>>
>> And, as I posted in March in another thread (which Don Penlington started
>> re
>> Spellcheck in Windows Mail in XP) "Personally I would not trust the spell
>> check function of any program, and I've found that the grammar check
>> function is usually only as good as the grammar of the user."
>>
>>
>> ----- Original Message -----
>> From: "Russell W. Coover" <coover at fastmail.fm>
>> To: "'Tech Support Guy Mailing List'" <list at tsgserver.com>
>> Sent: Friday, October 17, 2008 5:40 PM
>> Subject: Re: TSGL: British English spell-check in Windows Mail
>>
>>
>> Heidi,
>>
>> I assumed (obviously incorrectly) that using the United Kingdom language
>> preferences would solve your friends problem. Here in the US, of course,
>> the
>> default is US English and it just works, so I've never actually seen any
>> of
>> the problems that occur with another language, or, as in this situation,
>> with another version of English (center v. centre, color v. colour,
>> elevator
>> v. lift, etc.)- interestingly enough, spell check accepts "centre" but 
>> not
>> "colour".
>>
>> The fires you've been reading about, for the most part, are about 120 km.
>> west of here, though the danger of such remains. It was this time last
>> year
>> that a large fire burned to about a 1/2 km. from my home and we were
>> forced
>> to evacuate for two weeks. About 200 homes were destroyed in that fire.
>>
>> My wife, knowing that this is the fire season up here, has packed most of
>> the valuables that we can live without and we've taken them "down the
>> hill"
>> and placed them in a locked and air-conditioned storage unit. We'll
>> probably
>> retrieve them when we get a couple good snows and know that it is safe.
>>
>> Russ
>>
>> -----Original Message-----
>> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
>> Behalf Of Heidi Schr?der
>> Sent: Thursday, October 16, 2008 10:33 PM
>> To: Tech Support Guy Mailing List
>> Subject: Re: TSGL: British English spell-check in Windows Mail
>>
>> Russ,
>>
>> thanks for your input but I somehow doubt this can help. You know I am
>> writing quite a lot of English mails and mostly using UK English and
>> therefore have the same problem as my friend (though it does not bother 
>> me
>> at all). I have the UK keyboard added under Regional and Language Options
>> besides the German one which I am actually using and Windows Mail still
>> does
>> use the US spell check (for programmes it only offers programmers,
>> programmed and such as correction). Maybe it will be different if I
>> actually
>> used the UK-English keyboard... no, still the same and since some special
>> keys as well as the z and y are not in their usual place, actually the
>> German keyboard is no longer in use. So am I correct in assuming it does
>> not
>> work, or could it work after all in an English system?
>>
>> thanks, we are all doing fine here - hope you are not close to the fires
>> going on over there as well this year!
>>
>> Heidi
>>
>>
>>
>>
>> ----- Original Message -----
>> From: "Russell W. Coover" <coover at fastmail.fm>
>> To: "'Tech Support Guy Mailing List'" <list at tsgserver.com>
>> Sent: Thursday, October 16, 2008 9:48 PM
>> Subject: Re: TSGL: British English spell-check in Windows Mail
>>
>>
>> Heidi,
>>
>> Have your friend click on "Help and Support", type in "language
>> configuration", click on "Add an input language", and then click on 
>> "Click
>> to change Regional and language options". At that point, a dialogue box
>> will
>> open and allow the selection of "English (United Kingdom)", keyboard
>> arrangement, and other items that may (or may not) be helpful.
>>
>> I hope all is well at your home.
>>
>> Russ Coover
>>
>> -----Original Message-----
>> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
>> Behalf Of Heidi Schr?der
>> Sent: Thursday, October 16, 2008 3:20 AM
>> To: TSGL
>> Subject: TSGL: British English spell-check in Windows Mail
>>
>> Hi there everybody,
>>
>> my friend in the UK is struggling with the US-English spell check in
>> Windows
>> Mail on her brand-new Vista computer. She asked me for help changing the
>> language to British English like what she obviously had in Outlook
>> Express.
>> I looked for help with Google and could only find a trick to make it
>> available in Windows Live Mail
>> (http://www.vistax64.com/live-mail/135511-spell-check-problems-uk-british-en
>> glish-dictionary.html).  Tried to look for the file on my computer with
>> Vista home premium and Windows Mail and  could not even find that file or
>> any dictionary file in explorer. So guess it must all be hidden somewhere
>> inside other files or what? Anyway, I just wanted to ask if anybody knows
>> of
>> a solution for my friend or if there simply is none - maybe a freeware
>> spell-check program that can easily be used (must be very easy to use as
>> my
>> friend really knows nothing about computers and how they work - I really
>> keep wondering how she can manage to write letters and send e-mails.)
>>
>> have a nice day
>>
>> Heidi
>>
>>
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/ 



From embitt at westnet.com.au  Tue Oct 21 00:54:51 2008
From: embitt at westnet.com.au (Eric and Merna Bitter)
Date: Tue, 21 Oct 2008 14:54:51 +1000
Subject: TSGL: British English spell-check in Windows Mail
References: <E52271530F1B4DDF870519398CCB92B4@HeidisPC><56F6CD57CEB6412C8FDA943D3D1732B7@AcerLaptop><D79137AEE7744711A1443BCFD55E28A0@HeidisPC><0A03376E2D9C4A20B647B131A87E68C7@AcerLaptop><00bb01c93037$761211c0$0401a8c0@number12><BE1C506BF0C7414984504A7BAD9D8763@HeidisPC><F8B6AA57011C4F61A0A266B1B28AADA7@johnsp2>
	<2D31CE19B30C4AC2831EC321A4FD4F60@HeidisPC>
Message-ID: <00b801c93339$3acaee20$0401a8c0@number12>

To John:

Thanks from me also for the link.  While it may not have helped Heidi with
her friend's situation, I found the article itself interesting, as was the
Tech-Pro site generally.


To everybody:

To clarify the spelling (a) and (b), and to correct the math (c), in my
previous post --

(a)    correct:
humor           US
humour         OZ (and UK)
humorous      US and OZ (and UK)

(b)    incorrect
humorus
humourus

(c)    We have lived in Australia for thirty-five years, not twenty-five.

(Obviously my brane doesn't work the weigh it used two wen eye wuz yunger.)


Warning to all -- "screed" on languages follows.   If you are not
interested, stop reading now.   :-)

After my previous email someone wrote me off list commenting about the
language problem I had experienced when returning to America, saying "...
it's almost like learning a foreign language when all you know is American
English ...."

For anyone on the List interested in the English language situation
generally (i.e., not only in connection with the spell-check problem), below
(d) is a list of a few sites you might appreciate.  Obviously there are
dozens, hundreds, thousands (?) more.

I mentioned having gone to New Guinea as a teacher.  I went there as an
English teacher with the Lutheran Mission, which had clergy and lay workers
from supporting churches in the U.S., Canada, Germany, and Australia.  When
Indonesia took over West Papua, a few Dutch missionaries who had worked
there came to Papua New Guinea and joined us.  Living and working with
people from other countries and other areas of the U.S. was an education in
itself.

The education began on the first leg of the trip.  Our group of missionaries
went by sea from San Francisco to Sydney on the Orsova, a P&O liner.  For
meals I, a twenty-one year old who had just graduated from an American
"college" ("university" or "uni" for Australians, whether the institution is
a college or a university), was seated with three older women, one
middle-aged Australian and two English senior citizens.  (These women were
not from our group of missionaries which was made up of Americans and
Canadians.)

I had no problem understanding the English ladies, and everybody could
understand me -- understandable, I suppose, because after all, American
movies (with dialects from all parts of
the U.S.) were (Australian) screened / shown (American) everywhere.
However, the first time the Australian woman said something, I could not
understand a word.  I said something like, "Sorry, I didn't hear you.  Could
you repeat that?"  After she had repeated it and I still couldn't
understand, I feigned hearing problems and asked her to say it once more.
The third rendering was no more comprehensible to me than the first two had
been, and I gave up.  By the end of three weeks of meals with her, I was not
much wiser.  If her conversation included pearls of wisdom, I did not
benefit from them.

Fortunately not all Aussies were as difficult to understand.  The first
family with whom I lived was Australian, and (from memory) we rarely had
communication problems.  We were on a bush station without electricity and
spent a lot of evenings playing Scrabble by kerosene lights or
petrol-fuelled pressure lamps.

Of course, even "American English," "UK English," and "Australian English"
have their own differences.  One thing I noticed in PNG was that there were
no obvious regional pronunciation differences in the way Australians spoke
comparable to those in the U.S., e.g. southern drawl vs Bronx etc.  What was
different, although not so obvious, was the terminology used from Australian
state to state.  For example, the (American) swimsuit was called "bathers"
or "togs," depending on where the speaker came from in Australia.
(American) movies were "flicks," "films," "pictures" (or "pickies").  About
the time I figured I had learned the Australian way of saying something, I
found there was another Australian way of saying it.

Some eight years later, shortly after I had met and married my Austrian
husband, we went to a social function in connection with his job.  When I
was introduced to one Australian woman, she asked me, "Is your husband
American, too?"  I said, "No, he's Austrian."  She replied (with a
condescending air, I felt) "It's pronounced Australian, dear."  (A
one-sentence geography lesson followed.)

When my husband and I first came to Australia from PNG I noticed that the
owner/manager of the local picture theatre / movie house would talk about
what a good film (but pronounced "fillum") was coming.  This was pure
pronunciation, not spelling.  I bit my tongue and did not ask him about the
hellum of a ship.

Something that really "gets" me in our area of north Queensland is the habit
of ending sentences with "but".  We had a small retail hardware shop for
years, and I really had to bite my tongue when someone would say something
like, "It's going to be a long summer, but" or "It was a good game, but."
The ex-English teacher in me was fighting to respond loudly, "but WHAT?"

(Of course I didn't say it because I didn't want to lose a customer, but.)


(d)    the links
(many of which have further interesting ones, as is so often the case with
surfing)

ENGLISH:

Australia Decoded: A Lavishly Illustrated, Fully Searchable Australian
English Dictionary
http://www.artistwd.com/joyzine/australia/strine/

The Best of British - The American's guide to speaking British
http://www.effingpot.com

Aussie slang
http://home.st.net.au/~dunn/ozatwar/aussieslang.htm

United Kingdom English for the American Novice - July 1983
http://www.hps.com/~tpg/ukdict/

Do you speak American?
http://www.pbs.org/speak/
with further links such as
(a)    http://www.pbs.org/speak/words/
where the following extract appears:  "Americans invent more words and
phrases in a month than other English speaking nations do in a year. Many
believe it is this very inventiveness that has propelled American English
past British English in worldwide popularity. But who decides what's
acceptable?"
(b)    http://www.pbs.org/speak/seatosea/ - American varieties of English

English as a Second Language
http://www.rong-chang.com/

Australian - American Dictionary
http://www.statsci.org/smyth/ozus.html   (with further links at the bottom)

Australian English Glossary from A to Zed
http://www.uta.fi/FAST/US1/REF/aust-eng.html

Introduction to American English
http://www.uta.fi/FAST/US1/us1.html

http://en.wikipedia.org/wiki/American_and_British_English_spelling_differenc
es

International English from a British viewpoint
http://www.worldwidewords.org/index.htm


DICTIONARIES:

http://www.ats-group.net/language-dictionary.html

http://dictionary.die.net/

http://www.merriam-webster.com/

http://www.onelook.com/
http://www.onelook.com/?d=all_gen

http://www.onlinedictionary.com/

http://www.online-dictionary.net/

http://www.thefreedictionary.com/

http://www.urbandictionary.com/

http://www.yourdictionary.com/
with many links including (under "Language and Translation Tools")
http://www.yourdictionary.com/languages/germanic.html


MISCELLANEOUS

http://www.june29.com/IDP/IDPfiles.html   old site

http://thestar.com.my/english/
Mind Our English, a column in the Malaysian newspaper "The Star," which I
read on one of our holidays (Australian) / vacations (American) in Malaysia.
I thought the articles I read while in Malaysia were well written and
educational for the mixed (Malaysian, Chinese, Indian, and western)
population of that country.  Many countries with English as their major or
native language could benefit from a column like this.

http://wordnet.princeton.edu/

http://www.wordspy.com/

Merna



----- Original Message -----
From: "Heidi Schr?der" <HiHalloHeidi at gmx.de>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Sunday, October 19, 2008 3:14 PM
Subject: Re: TSGL: British English spell-check in Windows Mail


Thanks John for the link - will try out if the spell checker for Outlook
Express will work on a Vista computer for Windows Mail. The good tips under
the link did not help as I could find nothing of the mentioned stuff on this
Vista machine.

sch?nen Sonntag
Heidi

--------------------------------------------------
From: "jonpan" <jonpan at onlinehome.de>
Sent: Saturday, October 18, 2008 5:48 PM
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Subject: Re: TSGL: British English spell-check in Windows Mail

> Hi Heidi,
>
> A third party spell checker might help, e.g.
>
> http://www.snapfiles.com/get/spelloe.html
>
> But before that, take a look at this site where there are some good tips:
>
> http://www.tech-pro.net/howto_010.html
>
> Sch?nes Wochenende.
>
> John
> Od/G
>
> ----- Original Message -----
> From: Heidi Schr?der
> To: Tech Support Guy Mailing List
> Sent: Saturday, October 18, 2008 3:46 PM
> Subject: Re: TSGL: British English spell-check in Windows Mail
>
>
> Thanks a lot Merna for the story of your life and also for all the
> investigation - most of your links though I have been visiting before
> already, so nothing much new. I had just hoped someone would be able to
> guide me to copy some files here and there or alter a file like what was
> suggested (and done by now on my comptuer) with the spell.ini file in WLM
> I
> myself did take the step now and moved over to Windows Live Mail, still
> need
> to get used to having all my 11 or so accounts listed up with all the
> general folders, but am trying to get rid of most of them anyway, so will
> hopefully sooner or later end up having just 4 or 5 left and that should
> be
> okay. there are still some strange things with the spell-check - seems it
> does no longer correct all when I it tell to do so, but the same mistake
> has
> to be corrected again and again (I tend to type much quicker than what I
> should and therefore usually end up typing adn or hte most of the times).
> Now the problem will only be my friend who seems to refuse to even try
> moving from one thing she knows to another, even when I tell her it is
> pretty much the same (she only has one account for herself and her
> husband),
> so will see how far I can get with her now.
>
> have a great weekend
> Heidi
>
> --------------------------------------------------
> From: "Eric and Merna Bitter" <embitt at westnet.com.au>
> Sent: Friday, October 17, 2008 11:04 AM
> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
> Subject: Re: TSGL: British English spell-check in Windows Mail
>
>> Heidi,
>>
>> I've done a bit of Googling, and it seems that Windows Mail has only four
>> dictionaries (US English, French, German, and Spanish) for spell
>> checking.
>> See more details and possible solutions or work-arounds at the following
>> (being only some of the links I checked).  Incidentally, some of the
>> Google
>> search result links that I looked at included posts from people wanting
>> to
>> use still other dictionaries not provided with Windows Mail (e.g. Dutch,
>> Danish).
>>
>> (1)
>> http://www.vistax64.com/tutorials/68395-windows-mail-spell-check.html
>> being a thread which includes:
>> " Tip -- Windows Mail only has the English (US), French (France), German
>> (Germany), Spanish (International Sort) languages available to it. If you
>> want or need a email program for languages other than these, then you
>> might
>> consider using the free Mozilla Thunderbird instead. See: Mozilla
>> Thunderbird Language Versions"
>> (http://www.mozilla.com/en-US/thunderbird/all.html)
>> NOTE  that many other links included the first link above as part of
>> their
>> discussion.
>>
>> (2)
>>
http://www.eggheadcafe.com/software/aspnet/32693779/spell-check-in-windows-m
>> a.aspx
>> where
>> (a)   original poster had found only the four dictionaries in Windows
>> Mail
>> and wanted to "further define English,"
>> (b)    reply was   "You need to copy some edited files to the Live Mail
>> proof folder.  This program will install the UK dictionary into Windows
>> Live
>> Mail."    http://www.megaupload.com/?d=6VXMONYP
>> (c)    comments that Windows Mail and Window Live Mail are two different
>> things and that program from (b) above is not for Windows Mail.
>>
>> (3)
>>
http://www.pchelpforum.com/email-spam-issues/50189-language-email-spell-chec
>> k.html
>> where the net result after multiple postings is that one must upgrade to
>> Windows Live Mail to have English UK dictionary unless a third-party
>> download can be found.  (At this stage I have not searched for
>> third-party
>> dictionaries.)
>>
>> (4)
>>
http://www.pcadvisor.co.uk/forums/index.cfm?action=showthread&threadid=32571
>> 6&forumid=23
>> where your / your friend's problem is discussed with most of the results
>> as
>> at other links but with an additional (and I thought very interesting)
>> link
>> (from anskyber Sat. 17/05/08) to
>>
http://www.vistax64.com/live-mail/151444-spell-checker-windows-live-mail.htm
>> l.  (I probably found the latter link particularly interesting because
>> while
>> reading through the various search results, I found myself wondering if
>> there were some elementary way of locating the file/s that make up the UK
>> English spell check dictionary in any other program - like Outlook
>> Express -
>> and copying and pasting them into the relevant part of Windows Mail, --
>> the
>> type of thing one would be able to do in the "good old days" of DOS --
>> perhaps with an activation required, such as registering any relevant
>> .dll
>> file.  While this link does not do that, it does offer another method of
>> getting the desired result.)
>>
>> Hope some of the above helps.
>>
>> Merna
>>
>> P.S.  On a humorous (or humorus?) note, at one site (long link below ***
>> if
>> you want to check it) a MS MVP had said he didn't know of any way to get
>> the
>> UK spell checking.  Someone here in Australia then posted:
>>
>> " It's not just UK English, Gary -- it's the English that is used just
>> about
>> everywhere in the English-speaking world except USA (and possibly
>> Canada).
>> I can't understand why Microsoft would market this product throughout the
>> world, but not provide appropriate spell check dictionaries. Yes, I will
>> soon upgrade to WLM, but that does not alter the fact that Microsoft is
>> marketing a crippled WM product."
>>
>> The reply of the MS MVP?
>> "  I don't have an explanation for Microsoft's rationale.
>> I just provide workarounds where available. :-) "
>>
>> *** The link (watch the wrap-around):
>>
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=micros
>>
oft.public.windows.vista.mail&tid=a3f4e1c4-4841-4377-b450-f4b2002915e1&cat=&
>> lang=&cr=&sloc=&m=1&p=1
>>
>> P.P.S.  for Heidi and Russ (and anyone else who wants to take the time to
>> read it).
>>
>> I can sympathise with your friend's struggles.  I was born and lived in
>> the
>> U.S. for the first twenty-one years of my life.  After graduating from
>> university I went to New Guinea as a teacher and had to learn the
>> U.K./Australian spellings and words because Australian English was to be
>> taught, not American English.
>>
>> I can still remember the first time I went back to the U.S. on furlough
>> (after four plus years away) and found myself unable to remember common
>> American terminology because I had used the Australian/British words for
>> so
>> long.  For example, when I asked for "torch cells" in a store, the sales
>> clerk gave me a rather funny look.  What I wanted of course was
>> "flashlight
>> batteries".  And even my previous sentence would vary from the U.S. to
>> Australia -- in the U.S. the "period" (Australian "full stop") at the end
>> of
>> the sentence would be before the ending quotation mark; in Australia it
>> is
>> after the quotation mark  Another time it took me literally hours to
>> remember that the "boot" of an Australian car is a "trunk" in America.
>>
>> I met and married an Austrian (born in Vienna) in New Guinea, and we have
>> lived in Australia for the last twenty-five years.  For most of that time
>> I
>> worked as a secretary and still sometimes found myself double-checking
>> words
>> (terminology and spelling) which I had used.
>>
>> And, as I posted in March in another thread (which Don Penlington started
>> re
>> Spellcheck in Windows Mail in XP) "Personally I would not trust the spell
>> check function of any program, and I've found that the grammar check
>> function is usually only as good as the grammar of the user."
>>
>>
>> ----- Original Message -----
>> From: "Russell W. Coover" <coover at fastmail.fm>
>> To: "'Tech Support Guy Mailing List'" <list at tsgserver.com>
>> Sent: Friday, October 17, 2008 5:40 PM
>> Subject: Re: TSGL: British English spell-check in Windows Mail
>>
>>
>> Heidi,
>>
>> I assumed (obviously incorrectly) that using the United Kingdom language
>> preferences would solve your friends problem. Here in the US, of course,
>> the
>> default is US English and it just works, so I've never actually seen any
>> of
>> the problems that occur with another language, or, as in this situation,
>> with another version of English (center v. centre, color v. colour,
>> elevator
>> v. lift, etc.)- interestingly enough, spell check accepts "centre" but
>> not
>> "colour".
>>
>> The fires you've been reading about, for the most part, are about 120 km.
>> west of here, though the danger of such remains. It was this time last
>> year
>> that a large fire burned to about a 1/2 km. from my home and we were
>> forced
>> to evacuate for two weeks. About 200 homes were destroyed in that fire.
>>
>> My wife, knowing that this is the fire season up here, has packed most of
>> the valuables that we can live without and we've taken them "down the
>> hill"
>> and placed them in a locked and air-conditioned storage unit. We'll
>> probably
>> retrieve them when we get a couple good snows and know that it is safe.
>>
>> Russ
>>
>> -----Original Message-----
>> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
>> Behalf Of Heidi Schr?der
>> Sent: Thursday, October 16, 2008 10:33 PM
>> To: Tech Support Guy Mailing List
>> Subject: Re: TSGL: British English spell-check in Windows Mail
>>
>> Russ,
>>
>> thanks for your input but I somehow doubt this can help. You know I am
>> writing quite a lot of English mails and mostly using UK English and
>> therefore have the same problem as my friend (though it does not bother
>> me
>> at all). I have the UK keyboard added under Regional and Language Options
>> besides the German one which I am actually using and Windows Mail still
>> does
>> use the US spell check (for programmes it only offers programmers,
>> programmed and such as correction). Maybe it will be different if I
>> actually
>> used the UK-English keyboard... no, still the same and since some special
>> keys as well as the z and y are not in their usual place, actually the
>> German keyboard is no longer in use. So am I correct in assuming it does
>> not
>> work, or could it work after all in an English system?
>>
>> thanks, we are all doing fine here - hope you are not close to the fires
>> going on over there as well this year!
>>
>> Heidi
>>
>>
>>
>>
>> ----- Original Message -----
>> From: "Russell W. Coover" <coover at fastmail.fm>
>> To: "'Tech Support Guy Mailing List'" <list at tsgserver.com>
>> Sent: Thursday, October 16, 2008 9:48 PM
>> Subject: Re: TSGL: British English spell-check in Windows Mail
>>
>>
>> Heidi,
>>
>> Have your friend click on "Help and Support", type in "language
>> configuration", click on "Add an input language", and then click on
>> "Click
>> to change Regional and language options". At that point, a dialogue box
>> will
>> open and allow the selection of "English (United Kingdom)", keyboard
>> arrangement, and other items that may (or may not) be helpful.
>>
>> I hope all is well at your home.
>>
>> Russ Coover
>>
>> -----Original Message-----
>> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
>> Behalf Of Heidi Schr?der
>> Sent: Thursday, October 16, 2008 3:20 AM
>> To: TSGL
>> Subject: TSGL: British English spell-check in Windows Mail
>>
>> Hi there everybody,
>>
>> my friend in the UK is struggling with the US-English spell check in
>> Windows
>> Mail on her brand-new Vista computer. She asked me for help changing the
>> language to British English like what she obviously had in Outlook
>> Express.
>> I looked for help with Google and could only find a trick to make it
>> available in Windows Live Mail
>>
(http://www.vistax64.com/live-mail/135511-spell-check-problems-uk-british-en
>> glish-dictionary.html).  Tried to look for the file on my computer with
>> Vista home premium and Windows Mail and  could not even find that file or
>> any dictionary file in explorer. So guess it must all be hidden somewhere
>> inside other files or what? Anyway, I just wanted to ask if anybody knows
>> of
>> a solution for my friend or if there simply is none - maybe a freeware
>> spell-check program that can easily be used (must be very easy to use as
>> my
>> friend really knows nothing about computers and how they work - I really
>> keep wondering how she can manage to write letters and send e-mails.)
>>
>> have a nice day
>>
>> Heidi










From alan_mitchell at mindspring.com  Tue Oct 21 09:13:29 2008
From: alan_mitchell at mindspring.com (Alan Mitchell)
Date: Tue, 21 Oct 2008 09:13:29 -0400
Subject: TSGL: Need help with strange router problem
In-Reply-To: <bdf.3ee1d37e.3617ad65@aol.com>
References: <bdf.3ee1d37e.3617ad65@aol.com>
Message-ID: <6A293CFAC6CB4F7FBD712A1816904386@DESKTOP>

I manage a small 501(c)3 office with 5 client workstations and one workgroup
server. I have just attempted to replace a LinkSys Wireless B router with
the AirLink AR430W model but ran into an illogical situation that I'm hoping
you can help me rectify.
 
Server is XP SP3 PRO
4 Clients are XP SP3 Pro
1 Client is Vista Home Premium
 
I installed and configured the AirLink and was successful in getting all the
client workstations and the server to connect to the Internet. 3 of the
workstations can connect to the workgroup server, but the Vista and one of
the XP stations can not see the server or any of the 3 workstations that can
connect to the server.
 
What's really strange about this is that when I look at the DHCP client
table, the only 2 workstations that are listed are the 2 that can not
connect to the server. The server is also listed.
 
So, I have a split network. 3 workstations that function normally and can
access each other, the Internet, and the server.
 
I have 2 workstations that can access the internet, but can not access each
other or the other 3 workstations even though those workstations and the
server show up on display of the Workgroup Computers.
 
I swapped the cables back to the old LinkSys and every one of the
workstations and the server work properly. I swapped back to the AirLink and
continued to experience the same problems.
 
Hopefully you have seen this before and can assist me in resolving the
problems.
 
Thanks, I look forward to your reply,
 
Alan Mitchell
 
BTW:
I have been working with computer based communications since 1964 and with
TCP/IP since the mid '80s. I have installed a number of routers over the
years, but have never experienced this problem before. 
I have done ipconfig /release and /renew on each of the workstations (except
Vista) but that has not rectified the problem. 
I have powered off the router and all the workstations. Then I powered on
the router and checked to make sure it was functioning with the server and
that its status was correct. I then powered on each of the workstations in
turn, but the problem persisted.



From bo.maurin at ericsson.com  Tue Oct 21 09:26:44 2008
From: bo.maurin at ericsson.com (Bo Maurin)
Date: Tue, 21 Oct 2008 15:26:44 +0200
Subject: TSGL: Creating html mail with Outlook
In-Reply-To: <6A293CFAC6CB4F7FBD712A1816904386@DESKTOP>
References: <bdf.3ee1d37e.3617ad65@aol.com>
	<6A293CFAC6CB4F7FBD712A1816904386@DESKTOP>
Message-ID: <06FF74A28CE65745B4554454DA4B6D5E01321032@esealmw103.eemea.ericsson.se>

I'm using Vista Enterprise edition and MS office 2003. All latest
patches are applied on both OS and SW.

Every now and then, I need to write an e-mail in html format. I then
press New mail. Then I go to "Format" and select "Plain Text". Then
after that, I again go to "Format" and select "HTML". Is there a way I
can create a html mail directly? That is, how can I skip going through
"Plain Text" when that is not what I want to do.

I have Outlook using "Rich Text" as default as some 90% of my mails are
in this format. This is as you can imagine not a major problem for me,
but still another irritating thing.

Regards / Bo


From michaelsweeden at comcast.net  Tue Oct 21 09:50:07 2008
From: michaelsweeden at comcast.net (Michael Sweeden)
Date: Tue, 21 Oct 2008 09:50:07 -0400
Subject: TSGL: Need help with strange router problem
In-Reply-To: <6A293CFAC6CB4F7FBD712A1816904386@DESKTOP>
References: <bdf.3ee1d37e.3617ad65@aol.com>
	<6A293CFAC6CB4F7FBD712A1816904386@DESKTOP>
Message-ID: <013c01c93383$ee52b5a0$0100000a@michael>

Hey, Alan:
Is it possible that some of the PCs have the TCP/IP settings manually
configured and that the address range on those that are manually configured
is a different address range than the Airlink router uses (i.e., 10.x.x.x as
opposed to 192.168.1.x)?
Just a thought,
Michael

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Alan Mitchell
Sent: Tuesday, October 21, 2008 9:13 AM
To: 'Tech Support Guy Mailing List'
Subject: TSGL: Need help with strange router problem

I manage a small 501(c)3 office with 5 client workstations and one workgroup
server. I have just attempted to replace a LinkSys Wireless B router with
the AirLink AR430W model but ran into an illogical situation that I'm hoping
you can help me rectify.
 
Server is XP SP3 PRO
4 Clients are XP SP3 Pro
1 Client is Vista Home Premium
 
I installed and configured the AirLink and was successful in getting all the
client workstations and the server to connect to the Internet. 3 of the
workstations can connect to the workgroup server, but the Vista and one of
the XP stations can not see the server or any of the 3 workstations that can
connect to the server.
 
What's really strange about this is that when I look at the DHCP client
table, the only 2 workstations that are listed are the 2 that can not
connect to the server. The server is also listed.
 
So, I have a split network. 3 workstations that function normally and can
access each other, the Internet, and the server.
 
I have 2 workstations that can access the internet, but can not access each
other or the other 3 workstations even though those workstations and the
server show up on display of the Workgroup Computers.
 
I swapped the cables back to the old LinkSys and every one of the
workstations and the server work properly. I swapped back to the AirLink and
continued to experience the same problems.
 
Hopefully you have seen this before and can assist me in resolving the
problems.
 
Thanks, I look forward to your reply,
 
Alan Mitchell
 
BTW:
I have been working with computer based communications since 1964 and with
TCP/IP since the mid '80s. I have installed a number of routers over the
years, but have never experienced this problem before. 
I have done ipconfig /release and /renew on each of the workstations (except
Vista) but that has not rectified the problem. 
I have powered off the router and all the workstations. Then I powered on
the router and checked to make sure it was functioning with the server and
that its status was correct. I then powered on each of the workstations in
turn, but the problem persisted.


_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From alan_mitchell at mindspring.com  Tue Oct 21 13:23:48 2008
From: alan_mitchell at mindspring.com (Alan Mitchell)
Date: Tue, 21 Oct 2008 13:23:48 -0400
Subject: TSGL: Need help with strange router problem
In-Reply-To: <013c01c93383$ee52b5a0$0100000a@michael>
References: <bdf.3ee1d37e.3617ad65@aol.com><6A293CFAC6CB4F7FBD712A1816904386@DESKTOP>
	<013c01c93383$ee52b5a0$0100000a@michael>
Message-ID: <95B7B58265DF470997AA77E2E0369E17@DESKTOP>

Michael,

I've checked and all workstations are dynamically assigned using DHCP. After
performing the ipconfig /release and /renew, they should (but maybe don't)
have IP addresses assigned by the new router. It just seems strange that the
network works as it should using the old router but fails when I plug in the
new router.

Thanks for the thought,

Alan 

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Michael Sweeden
Sent: Tuesday, October 21, 2008 9:50 AM
To: 'Tech Support Guy Mailing List'
Subject: Re: TSGL: Need help with strange router problem

Hey, Alan:
Is it possible that some of the PCs have the TCP/IP settings manually
configured and that the address range on those that are manually configured
is a different address range than the Airlink router uses (i.e., 10.x.x.x as
opposed to 192.168.1.x)?
Just a thought,
Michael

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Alan Mitchell
Sent: Tuesday, October 21, 2008 9:13 AM
To: 'Tech Support Guy Mailing List'
Subject: TSGL: Need help with strange router problem

I manage a small 501(c)3 office with 5 client workstations and one workgroup
server. I have just attempted to replace a LinkSys Wireless B router with
the AirLink AR430W model but ran into an illogical situation that I'm hoping
you can help me rectify.
 
Server is XP SP3 PRO
4 Clients are XP SP3 Pro
1 Client is Vista Home Premium
 
I installed and configured the AirLink and was successful in getting all the
client workstations and the server to connect to the Internet. 3 of the
workstations can connect to the workgroup server, but the Vista and one of
the XP stations can not see the server or any of the 3 workstations that can
connect to the server.
 
What's really strange about this is that when I look at the DHCP client
table, the only 2 workstations that are listed are the 2 that can not
connect to the server. The server is also listed.
 
So, I have a split network. 3 workstations that function normally and can
access each other, the Internet, and the server.
 
I have 2 workstations that can access the internet, but can not access each
other or the other 3 workstations even though those workstations and the
server show up on display of the Workgroup Computers.
 
I swapped the cables back to the old LinkSys and every one of the
workstations and the server work properly. I swapped back to the AirLink and
continued to experience the same problems.
 
Hopefully you have seen this before and can assist me in resolving the
problems.
 
Thanks, I look forward to your reply,
 
Alan Mitchell
 
BTW:
I have been working with computer based communications since 1964 and with
TCP/IP since the mid '80s. I have installed a number of routers over the
years, but have never experienced this problem before. 
I have done ipconfig /release and /renew on each of the workstations (except
Vista) but that has not rectified the problem. 
I have powered off the router and all the workstations. Then I powered on
the router and checked to make sure it was functioning with the server and
that its status was correct. I then powered on each of the workstations in
turn, but the problem persisted.


_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/


_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From alshml at ptd.net  Wed Oct 22 12:48:54 2008
From: alshml at ptd.net (Al)
Date: Wed, 22 Oct 2008 12:48:54 -0400
Subject: TSGL: Unable to connect to some links
Message-ID: <066F214DAAAB46C59B0BE9DF5D1519F8@l6j9l2>

Fire Fox 3, Windows XP, SP3.

Unable to connect to some links.

Example: http://www.circuitcity.com/ccd/genericContent.do?oid=122217&null

When I enter my email address and click on "Enter to Win", nothing happens.

This problem also occurs with some links with my online banking account.

Works fine with IE, but not with Fire Fox.

Any Ideas?

Thanks,
Al

From Engineman1 at aol.com  Wed Oct 22 13:18:14 2008
From: Engineman1 at aol.com (Engineman1 at aol.com)
Date: Wed, 22 Oct 2008 13:18:14 EDT
Subject: TSGL: Fwd: disk management (RESUBMITTED)
Message-ID: <cc6.3f0cdfd0.3630ba56@aol.com>



 
  
____________________________________
 From: Engineman1
To: list at tsgserver.com
Sent: 10/18/2008 10:59:16 A.M.  Pacific Daylight Time
Subj: disk management


I have a computer running Win XP sp2.
It has 2 hard drives,  one 160 GB and one 40 GB.
My OS is on the 160 and I've been having problems with the 40.
I formatted it and tried to partition it with Acronis.
Now Win explorer and most programs cannot see it.
Harddrive health tells me it's health is better than the 160.
S.M.A.R.T. and other HD programs tell me that drive is good.
Win disk management says it is "unallocated", and I have not been able to  
get it out of this state.
For this drive disk management displays a red circle with  a horizontal white 
bar.
What does this mean?, is my drive bad or what can I do to get it useable  
again?
Engineman 



 
____________________________________
 New MapQuest Local shows what's happening at your destination. Dining,  
Movies, Events, News & more. _Try  it out! _ 
(http://pr.atwola.com/promoclk/100000075x1211031713x1200669822/aol?redir=http://local.mapquest.com/?ncid=emlcntnew00
000002) 


**************Play online games for FREE at Games.com! All of your favorites, 
no registration required and great graphics ? check it out! 
(http://pr.atwola.com/promoclk/100000075x1211202682x1200689022/aol?redir=
http://www.games.com?ncid=emlcntusgame00000001)

From HiHalloHeidi at gmx.de  Wed Oct 22 13:34:57 2008
From: HiHalloHeidi at gmx.de (=?iso-8859-1?Q?Heidi_Schr=F6der?=)
Date: Wed, 22 Oct 2008 19:34:57 +0200
Subject: TSGL: Unable to connect to some links
References: <066F214DAAAB46C59B0BE9DF5D1519F8@l6j9l2>
Message-ID: <7DAFEF94EF524F67A9BEBF46261E8555@HeidisPC>

Hi Al,

when I click on "Enter to Win" in FF3 a small window opens telling I did 
enter an invalid e-mail address - maybe you have some Popup Blocker in use 
that does keep such windows from opening?

Heidi

--------------------------------------------------
From: "Al" <alshml at ptd.net>
Sent: Wednesday, October 22, 2008 6:48 PM
To: <list at tsgserver.com>
Subject: TSGL: Unable to connect to some links

> Fire Fox 3, Windows XP, SP3.
>
> Unable to connect to some links.
>
> Example: http://www.circuitcity.com/ccd/genericContent.do?oid=122217&null
>
> When I enter my email address and click on "Enter to Win", nothing 
> happens.
>
> This problem also occurs with some links with my online banking account.
>
> Works fine with IE, but not with Fire Fox.
>
> Any Ideas?
>
> Thanks,
> Al
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/ 



From alshml at ptd.net  Wed Oct 22 13:58:32 2008
From: alshml at ptd.net (Al)
Date: Wed, 22 Oct 2008 13:58:32 -0400
Subject: TSGL: Unable to connect to some links
References: <066F214DAAAB46C59B0BE9DF5D1519F8@l6j9l2>
	<7DAFEF94EF524F67A9BEBF46261E8555@HeidisPC>
Message-ID: <CE79B6E037EB4F1F844E6680F28195EA@l6j9l2>

Danke Heidi,
It doesn't make any difference when I turn the pop-up blocker off.


----- Original Message ----- 
From: "Heidi Schr?der" <HiHalloHeidi at gmx.de>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Wednesday, October 22, 2008 1:34 PM
Subject: Re: TSGL: Unable to connect to some links


> Hi Al,
>
> when I click on "Enter to Win" in FF3 a small window opens telling I did
> enter an invalid e-mail address - maybe you have some Popup Blocker in use
> that does keep such windows from opening?
>
> Heidi
>
> --------------------------------------------------
> From: "Al" <alshml at ptd.net>
> Sent: Wednesday, October 22, 2008 6:48 PM
> To: <list at tsgserver.com>
> Subject: TSGL: Unable to connect to some links
>
>> Fire Fox 3, Windows XP, SP3.
>>
>> Unable to connect to some links.
>>
>> Example: http://www.circuitcity.com/ccd/genericContent.do?oid=122217&null
>>
>> When I enter my email address and click on "Enter to Win", nothing
>> happens.
>>
>> This problem also occurs with some links with my online banking account.
>>
>> Works fine with IE, but not with Fire Fox.
>>
>> Any Ideas?
>>
>> Thanks,
>> Al
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>


--------------------------------------------------------------------------------



No virus found in this incoming message.
Checked by AVG - http://www.avg.com
Version: 8.0.175 / Virus Database: 270.8.2/1739 - Release Date: 10/22/2008 
7:23 AM



From titone at usc.edu  Wed Oct 22 14:57:25 2008
From: titone at usc.edu (Joe Titone)
Date: Wed, 22 Oct 2008 11:57:25 -0700
Subject: TSGL: Unable to connect to some links
In-Reply-To: <066F214DAAAB46C59B0BE9DF5D1519F8@l6j9l2>
References: <066F214DAAAB46C59B0BE9DF5D1519F8@l6j9l2>
Message-ID: <mailman.1.1224701855.23809.list_tsgserver.com@tsgserver.com>

At 09:48 AM 10/22/2008, Al <alshml at ptd.net> wrote:
>Fire Fox 3, Windows XP, SP3.
>
>Unable to connect to some links.
>
>Example: http://www.circuitcity.com/ccd/genericContent.do?oid=122217&null
>
>When I enter my email address and click on "Enter to Win", nothing happens.
>
>This problem also occurs with some links with my online banking account.
>
>Works fine with IE, but not with Fire Fox.
>
>Any Ideas?
>
>Thanks,
>Al

I enter many sweepstakes online and have a lot of experience with 
this kind of problem.  Sometimes I just have to use a different 
browser because (e.g.) a site might lock up IE but works just fine in 
Opera.  However, many sites don't display correctly in 
Opera.  Another problem that can happen is that you hit <Enter>, get 
a Done message on the status bar, but nothing is displayed.  In these 
cases I just add the page to my Trusted Sites list.

Joe Titone
titone7604 at comcast.net 

From jonpan at onlinehome.de  Wed Oct 22 15:13:14 2008
From: jonpan at onlinehome.de (jonpan)
Date: Wed, 22 Oct 2008 21:13:14 +0200
Subject: TSGL: Unable to connect to some links
References: <066F214DAAAB46C59B0BE9DF5D1519F8@l6j9l2>
Message-ID: <5D0BD9F13A984DC0BD7FEFCEC64C375F@johnsp2>

Nothing ever happens when I click on "Enter to Win"!

Actually, on my FF 3 it does work. Have you checked Tools/Options/Content?

John
Od/G
----- Original Message ----- 
From: Al 
To: list at tsgserver.com 
Sent: Wednesday, October 22, 2008 6:48 PM
Subject: TSGL: Unable to connect to some links


Fire Fox 3, Windows XP, SP3.

Unable to connect to some links.

Example: http://www.circuitcity.com/ccd/genericContent.do?oid=122217&null

When I enter my email address and click on "Enter to Win", nothing happens.

This problem also occurs with some links with my online banking account.

Works fine with IE, but not with Fire Fox.

Any Ideas?

Thanks,
Al
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/

From alshml at ptd.net  Wed Oct 22 15:19:16 2008
From: alshml at ptd.net (Al)
Date: Wed, 22 Oct 2008 15:19:16 -0400
Subject: TSGL: Unable to connect to some links
References: <066F214DAAAB46C59B0BE9DF5D1519F8@l6j9l2>
	<122470186478118799@smtp38.mailnet.ptd.net>
Message-ID: <639A276CD4C748B989F71AAE4EE50A56@l6j9l2>

Hi Joe,

How do you add a site to the "Trusted Sites" list?  And how do you delete a 
site from that list?

Thanks,
Al
----- Original Message ----- 
From: "Joe Titone" <titone at usc.edu>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Wednesday, October 22, 2008 2:57 PM
Subject: Re: TSGL: Unable to connect to some links


> At 09:48 AM 10/22/2008, Al <alshml at ptd.net> wrote:
>>Fire Fox 3, Windows XP, SP3.
>>
>>Unable to connect to some links.
>>
>>Example: http://www.circuitcity.com/ccd/genericContent.do?oid=122217&null
>>
>>When I enter my email address and click on "Enter to Win", nothing 
>>happens.
>>
>>This problem also occurs with some links with my online banking account.
>>
>>Works fine with IE, but not with Fire Fox.
>>
>>Any Ideas?
>>
>>Thanks,
>>Al
>
> I enter many sweepstakes online and have a lot of experience with
> this kind of problem.  Sometimes I just have to use a different
> browser because (e.g.) a site might lock up IE but works just fine in
> Opera.  However, many sites don't display correctly in
> Opera.  Another problem that can happen is that you hit <Enter>, get
> a Done message on the status bar, but nothing is displayed.  In these
> cases I just add the page to my Trusted Sites list.
>
> Joe Titone
> titone7604 at comcast.net
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>


--------------------------------------------------------------------------------



No virus found in this incoming message.
Checked by AVG - http://www.avg.com
Version: 8.0.175 / Virus Database: 270.8.2/1739 - Release Date: 10/22/2008 
7:23 AM



From alshml at ptd.net  Wed Oct 22 15:25:51 2008
From: alshml at ptd.net (Al)
Date: Wed, 22 Oct 2008 15:25:51 -0400
Subject: TSGL: Unable to connect to some links
References: <066F214DAAAB46C59B0BE9DF5D1519F8@l6j9l2>
	<5D0BD9F13A984DC0BD7FEFCEC64C375F@johnsp2>
Message-ID: <7BC270031EF4416084C180F914A08B88@l6j9l2>

Yep, normally all 4 boxes are checked, tried with all boxes unchecked, with 
no results.


----- Original Message ----- 
From: "jonpan" <jonpan at onlinehome.de>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Wednesday, October 22, 2008 3:13 PM
Subject: Re: TSGL: Unable to connect to some links


> Nothing ever happens when I click on "Enter to Win"!
>
> Actually, on my FF 3 it does work. Have you checked Tools/Options/Content?
>
> John
> Od/G
> ----- Original Message ----- 
> From: Al
> To: list at tsgserver.com
> Sent: Wednesday, October 22, 2008 6:48 PM
> Subject: TSGL: Unable to connect to some links
>
>
> Fire Fox 3, Windows XP, SP3.
>
> Unable to connect to some links.
>
> Example: http://www.circuitcity.com/ccd/genericContent.do?oid=122217&null
>
> When I enter my email address and click on "Enter to Win", nothing 
> happens.
>
> This problem also occurs with some links with my online banking account.
>
> Works fine with IE, but not with Fire Fox.
>
> Any Ideas?
>
> Thanks,
> Al
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>


--------------------------------------------------------------------------------



No virus found in this incoming message.
Checked by AVG - http://www.avg.com
Version: 8.0.175 / Virus Database: 270.8.2/1739 - Release Date: 10/22/2008 
7:23 AM



From genebrown at comcast.net  Wed Oct 22 15:53:02 2008
From: genebrown at comcast.net (Gene Brown)
Date: Wed, 22 Oct 2008 15:53:02 -0400
Subject: TSGL: Unable to connect to some links
In-Reply-To: <066F214DAAAB46C59B0BE9DF5D1519F8@l6j9l2>
References: <066F214DAAAB46C59B0BE9DF5D1519F8@l6j9l2>
Message-ID: <348961720.20081022155302@comcast.net>


On Wednesday, October 22, 2008, 12:48:54 PM, you wrote:

> Unable to connect to some links.

Some web sites (especially financial ones) will only work with IE.
Firefox has an extension called IEView that will let you open a page
in IE while you're working in Firefox. Give it a try.



From alshml at ptd.net  Wed Oct 22 16:13:20 2008
From: alshml at ptd.net (Al)
Date: Wed, 22 Oct 2008 16:13:20 -0400
Subject: TSGL: Unable to connect to some links
References: <066F214DAAAB46C59B0BE9DF5D1519F8@l6j9l2>
	<348961720.20081022155302@comcast.net>
Message-ID: <C8481FD2BCE246C5A7A97318ACD1C90C@l6j9l2>

I didn't have this problem until a few weeks ago.  I'm not sure, but I think 
it has something to do with updating to FireFox 3.

On the FireFox Support Forum, there were several posts suggesting to not go 
back to previous versions of FireFox.  Doing so may result in having more 
problems, also previous versions will no longer be supported starting in 
December.

Al


----- Original Message ----- 
From: "Gene Brown" <genebrown at comcast.net>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Wednesday, October 22, 2008 3:53 PM
Subject: Re: TSGL: Unable to connect to some links


>
> On Wednesday, October 22, 2008, 12:48:54 PM, you wrote:
>
>> Unable to connect to some links.
>
> Some web sites (especially financial ones) will only work with IE.
> Firefox has an extension called IEView that will let you open a page
> in IE while you're working in Firefox. Give it a try.
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>


--------------------------------------------------------------------------------



No virus found in this incoming message.
Checked by AVG - http://www.avg.com
Version: 8.0.175 / Virus Database: 270.8.2/1739 - Release Date: 10/22/2008 
7:23 AM



From coover at fastmail.fm  Wed Oct 22 16:15:12 2008
From: coover at fastmail.fm (Russell W. Coover)
Date: Wed, 22 Oct 2008 13:15:12 -0700
Subject: TSGL: Unable to connect to some links
In-Reply-To: <066F214DAAAB46C59B0BE9DF5D1519F8@l6j9l2>
References: <066F214DAAAB46C59B0BE9DF5D1519F8@l6j9l2>
Message-ID: <542AFE50A7B0451C99CA184B91BDE53B@OwnersPC>

Do you have a Popup blocker? Bet that is doing it.

Russ

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Al
Sent: Wednesday, October 22, 2008 9:49 AM
To: list at tsgserver.com
Subject: TSGL: Unable to connect to some links

Fire Fox 3, Windows XP, SP3.

Unable to connect to some links.

Example: http://www.circuitcity.com/ccd/genericContent.do?oid=122217&null

When I enter my email address and click on "Enter to Win", nothing happens.

This problem also occurs with some links with my online banking account.

Works fine with IE, but not with Fire Fox.

Any Ideas?

Thanks,
Al
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From coover at fastmail.fm  Wed Oct 22 16:23:00 2008
From: coover at fastmail.fm (Russell W. Coover)
Date: Wed, 22 Oct 2008 13:23:00 -0700
Subject: TSGL: Fwd: disk management (RESUBMITTED)
In-Reply-To: <cc6.3f0cdfd0.3630ba56@aol.com>
References: <cc6.3f0cdfd0.3630ba56@aol.com>
Message-ID: <9FEAD5DA25834DA9A7345BB3DD0914AC@OwnersPC>

I got your previous email on this subject (just to let you know it got
through) but did not answer because I have no idea how to help. I suspect
the lack of a response to your earlier email was because others felt they
could not help you, too. 

My response is the same ... I don't know how to help. Perhaps others who did
not see the first email will see this one and be able to help you. 

Sorry, Engineman.

Russ

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Engineman1 at aol.com
Sent: Wednesday, October 22, 2008 10:18 AM
To: List at tsgserver.com
Subject: TSGL: Fwd: disk management (RESUBMITTED)



 
  
____________________________________
 From: Engineman1
To: list at tsgserver.com
Sent: 10/18/2008 10:59:16 A.M.  Pacific Daylight Time
Subj: disk management


I have a computer running Win XP sp2.
It has 2 hard drives,  one 160 GB and one 40 GB.
My OS is on the 160 and I've been having problems with the 40.
I formatted it and tried to partition it with Acronis.
Now Win explorer and most programs cannot see it.
Harddrive health tells me it's health is better than the 160.
S.M.A.R.T. and other HD programs tell me that drive is good.
Win disk management says it is "unallocated", and I have not been able to  
get it out of this state.
For this drive disk management displays a red circle with  a horizontal
white 
bar.
What does this mean?, is my drive bad or what can I do to get it useable  
again?
Engineman 



 
____________________________________
 New MapQuest Local shows what's happening at your destination. Dining,  
Movies, Events, News & more. _Try  it out! _ 
(http://pr.atwola.com/promoclk/100000075x1211031713x1200669822/aol?redir=htt
p://local.mapquest.com/?ncid=emlcntnew00
000002) 


**************Play online games for FREE at Games.com! All of your
favorites, 
no registration required and great graphics - check it out! 
(http://pr.atwola.com/promoclk/100000075x1211202682x1200689022/aol?redir=
http://www.games.com?ncid=emlcntusgame00000001)
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From titone at usc.edu  Wed Oct 22 16:27:15 2008
From: titone at usc.edu (Joe Titone)
Date: Wed, 22 Oct 2008 13:27:15 -0700
Subject: TSGL: Unable to connect to some links
In-Reply-To: <542AFE50A7B0451C99CA184B91BDE53B@OwnersPC>
References: <066F214DAAAB46C59B0BE9DF5D1519F8@l6j9l2>
	<542AFE50A7B0451C99CA184B91BDE53B@OwnersPC>
Message-ID: <mailman.2.1224707245.23809.list_tsgserver.com@tsgserver.com>

At 01:15 PM 10/22/2008, "Russell W. Coover" <coover at fastmail.fm> wrote:
>Do you have a Popup blocker? Bet that is doing it.

I don't block pop-ups at all, and the problem Al describes still 
happens on some of my sweepstakes sites.  Some of them are even 
programmed to not allow Roboform to fill fields.  I think they 
falsify the HTML code to mislead Roboform.

Joe Titone
titone7604 at comcast.net 

From titone at usc.edu  Wed Oct 22 16:33:28 2008
From: titone at usc.edu (Joe Titone)
Date: Wed, 22 Oct 2008 13:33:28 -0700
Subject: TSGL: Unable to connect to some links
In-Reply-To: <639A276CD4C748B989F71AAE4EE50A56@l6j9l2>
References: <066F214DAAAB46C59B0BE9DF5D1519F8@l6j9l2>
	<122470186478118799@smtp38.mailnet.ptd.net>
	<639A276CD4C748B989F71AAE4EE50A56@l6j9l2>
Message-ID: <mailman.3.1224707617.23809.list_tsgserver.com@tsgserver.com>

At 12:19 PM 10/22/2008, Al <alshml at ptd.net>  wrote:
>How do you add a site to the "Trusted Sites" list?

Tools  >>  Add to Trusted Zone

An alternate method:

http://windows.about.com/od/networking/ht/trustedsitesie7.htm

>  And how do you delete a site from that list?

Tools  >>  Internet Options  >>  Security  >>  Trusted Sites  >>  Sites

Joe Titone
titone7604 at comcast.net 

From alshml at ptd.net  Wed Oct 22 17:33:09 2008
From: alshml at ptd.net (Al)
Date: Wed, 22 Oct 2008 17:33:09 -0400
Subject: TSGL: Unable to connect to some links
References: <066F214DAAAB46C59B0BE9DF5D1519F8@l6j9l2>
	<542AFE50A7B0451C99CA184B91BDE53B@OwnersPC>
Message-ID: <1E4A56CACCDC41BFB9E68FEC7DB10FA9@l6j9l2>

Turning off the popup blocker has no effect.
Al

----- Original Message ----- 
From: "Russell W. Coover" <coover at fastmail.fm>
To: "'Tech Support Guy Mailing List'" <list at tsgserver.com>
Sent: Wednesday, October 22, 2008 4:15 PM
Subject: Re: TSGL: Unable to connect to some links


> Do you have a Popup blocker? Bet that is doing it.
>
> Russ
>
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of Al
> Sent: Wednesday, October 22, 2008 9:49 AM
> To: list at tsgserver.com
> Subject: TSGL: Unable to connect to some links
>
> Fire Fox 3, Windows XP, SP3.
>
> Unable to connect to some links.
>
> Example: http://www.circuitcity.com/ccd/genericContent.do?oid=122217&null
>
> When I enter my email address and click on "Enter to Win", nothing 
> happens.
>
> This problem also occurs with some links with my online banking account.
>
> Works fine with IE, but not with Fire Fox.
>
> Any Ideas?
>
> Thanks,
> Al
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>


--------------------------------------------------------------------------------



No virus found in this incoming message.
Checked by AVG - http://www.avg.com
Version: 8.0.175 / Virus Database: 270.8.2/1739 - Release Date: 10/22/2008 
7:23 AM



From Dan at DanKrause.com  Wed Oct 22 17:33:56 2008
From: Dan at DanKrause.com (Daniel Krause)
Date: Wed, 22 Oct 2008 17:33:56 -0400
Subject: TSGL: disk management (RESUBMITTED)
In-Reply-To: <9FEAD5DA25834DA9A7345BB3DD0914AC@OwnersPC>
References: <cc6.3f0cdfd0.3630ba56@aol.com>
	<9FEAD5DA25834DA9A7345BB3DD0914AC@OwnersPC>
Message-ID: <00bd01c9348d$e3f1fd90$abd5f8b0$@com>

What format system did you use?
NTFS or FAT?

Must use NTFS.
Hope this helps.

Dan




From alshml at ptd.net  Wed Oct 22 17:37:08 2008
From: alshml at ptd.net (Al)
Date: Wed, 22 Oct 2008 17:37:08 -0400
Subject: TSGL: Unable to connect to some links
References: <066F214DAAAB46C59B0BE9DF5D1519F8@l6j9l2><542AFE50A7B0451C99CA184B91BDE53B@OwnersPC>
	<122470730078123403@smtp41.mailnet.ptd.net>
Message-ID: <AFB19A0550E74B8A982EA63B3AB1B863@l6j9l2>

I didn't use to have this problem.  My brother also uses FireFox 3, and he 
has no problems at all.  All his Tools settings are the same as mine.  I 
don't get it.
Al

----- Original Message ----- 
From: "Joe Titone" <titone at usc.edu>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Wednesday, October 22, 2008 4:27 PM
Subject: Re: TSGL: Unable to connect to some links


> At 01:15 PM 10/22/2008, "Russell W. Coover" <coover at fastmail.fm> wrote:
>>Do you have a Popup blocker? Bet that is doing it.
>
> I don't block pop-ups at all, and the problem Al describes still
> happens on some of my sweepstakes sites.  Some of them are even
> programmed to not allow Roboform to fill fields.  I think they
> falsify the HTML code to mislead Roboform.
>
> Joe Titone
> titone7604 at comcast.net
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>


--------------------------------------------------------------------------------



No virus found in this incoming message.
Checked by AVG - http://www.avg.com
Version: 8.0.175 / Virus Database: 270.8.2/1739 - Release Date: 10/22/2008 
7:23 AM



From wseehorn at earthlink.net  Wed Oct 22 17:54:07 2008
From: wseehorn at earthlink.net (Willard Seehorn)
Date: Wed, 22 Oct 2008 17:54:07 -0400
Subject: TSGL: Unable to connect to some links
In-Reply-To: <AFB19A0550E74B8A982EA63B3AB1B863@l6j9l2>
References: <066F214DAAAB46C59B0BE9DF5D1519F8@l6j9l2>
	<542AFE50A7B0451C99CA184B91BDE53B@OwnersPC>
	<122470730078123403@smtp41.mailnet.ptd.net>
	<AFB19A0550E74B8A982EA63B3AB1B863@l6j9l2>
Message-ID: <6.2.1.2.2.20081022174957.01f489a8@pop.earthlink.net>

I too use FF 3.03 with many add ons (noscript, adblock plus, distrust, 
flashblock, perspectives & more, but these are ones that look like 
troublemakers to me).The site works fine with the popup window.

May be a clue here...what changes have you made? Try disabling your add ons 
& then reactivate them one at a time until the problem reappears.At 05:37 
PM 10/22/2008, you wrote:
>I didn't use to have this problem.


Good luck

Willard

From hbcanon at homemail.com  Wed Oct 22 18:02:58 2008
From: hbcanon at homemail.com (HBCANON)
Date: Wed, 22 Oct 2008 18:02:58 -0400
Subject: TSGL: Unable to connect to some links
In-Reply-To: <C8481FD2BCE246C5A7A97318ACD1C90C@l6j9l2>
References: <066F214DAAAB46C59B0BE9DF5D1519F8@l6j9l2><348961720.20081022155302@comcast.net>
	<C8481FD2BCE246C5A7A97318ACD1C90C@l6j9l2>
Message-ID: <001901c93491$f22b3530$0201a8c0@hbcanon>

Yes, This problem started with FF3. Clicking on URLs in email, docs, etc, will not
initiate FF3 on some machines. Know problem.  I reverted to FF2, and it then didn't work
either. Since I take full volume saves before installing anything, I reverted to the last
one, and life goes on.  

HBCanon
Geneva, FL

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Al
Sent: Wednesday, October 22, 2008 16:13
To: Tech Support Guy Mailing List
Subject: Re: TSGL: Unable to connect to some links

I didn't have this problem until a few weeks ago.  I'm not sure, but I think it has
something to do with updating to FireFox 3.

On the FireFox Support Forum, there were several posts suggesting to not go back to
previous versions of FireFox.  Doing so may result in having more problems, also previous
versions will no longer be supported starting in December.

Al


----- Original Message ----- 
From: "Gene Brown" <genebrown at comcast.net>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Wednesday, October 22, 2008 3:53 PM
Subject: Re: TSGL: Unable to connect to some links


>
> On Wednesday, October 22, 2008, 12:48:54 PM, you wrote:
>
>> Unable to connect to some links.
>
> Some web sites (especially financial ones) will only work with IE.
> Firefox has an extension called IEView that will let you open a page
> in IE while you're working in Firefox. Give it a try.
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>


--------------------------------------------------------------------------------



No virus found in this incoming message.
Checked by AVG - http://www.avg.com
Version: 8.0.175 / Virus Database: 270.8.2/1739 - Release Date: 10/22/2008 
7:23 AM


_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From shyamalg at gmail.com  Thu Oct 23 02:19:17 2008
From: shyamalg at gmail.com (Shyamal Gupta)
Date: Thu, 23 Oct 2008 11:49:17 +0530
Subject: TSGL: Fwd: disk management (RESUBMITTED)
In-Reply-To: <cc6.3f0cdfd0.3630ba56@aol.com>
References: <cc6.3f0cdfd0.3630ba56@aol.com>
Message-ID: <27e0929d0810222319h23db219p65c95fa475e80cb1@mail.gmail.com>

On Wed, Oct 22, 2008 at 10:48 PM, <Engineman1 at aol.com> wrote:

>
>
>
>
> ____________________________________
>  From: Engineman1
> To: list at tsgserver.com
> Sent: 10/18/2008 10:59:16 A.M.  Pacific Daylight Time
> Subj: disk management
>
>
> I have a computer running Win XP sp2.
> It has 2 hard drives,  one 160 GB and one 40 GB.
> My OS is on the 160 and I've been having problems with the 40.
> I formatted it and tried to partition it with Acronis.
> Now Win explorer and most programs cannot see it.
> Harddrive health tells me it's health is better than the 160.
> S.M.A.R.T. and other HD programs tell me that drive is good.
> Win disk management says it is "unallocated", and I have not been able to
> get it out of this state.


If Windows disk management shows the drive space as "unallocated", it means
it's unpartitioned space. Or the partition is damaged.

It's possible that that's what happened when you tried to parttition it with
Acronis.

Use Windows Disk management to create a partition (or as many as you need)
on this drive, and format each partition.

Unless the disk is permanently or heavily damaged for some reason, it should
be visible after that.

Good luck.




-- 
Shyamal Gupta
Mumbai, India

From nade at gorge.net  Mon Oct 27 15:55:02 2008
From: nade at gorge.net (Sylvia Gould)
Date: Mon, 27 Oct 2008 12:55:02 -0700
Subject: TSGL: deleting addresses from W. Explorer bar
Message-ID: <6.1.2.0.2.20081027125335.026a31c8@POP3.gorge.net>

The "how-to" on my computer (XP) seems to say that to get rid of lingering 
addresses in the Windows Explorer address list, all I have to do is 
highlight and hit delete. Doesn't work. They are adding up too fast--how do 
I delete the ones I don't use? Thanks
Sylvia Gould

From csmdcs at gmail.com  Mon Oct 27 16:29:46 2008
From: csmdcs at gmail.com (Don Searles)
Date: Mon, 27 Oct 2008 15:29:46 -0500
Subject: TSGL: deleting addresses from W. Explorer bar
In-Reply-To: <6.1.2.0.2.20081027125335.026a31c8@POP3.gorge.net>
References: <6.1.2.0.2.20081027125335.026a31c8@POP3.gorge.net>
Message-ID: <849073EDFCBB4073AB0533FFB5CFB941@Don>




Sylvia,

You can delete individual entries only thru the Registry. Go to this site for instructions  http://www.helpmerick.com/node/1266 

Don.