From tbrandl2 at chello.at Wed Jul 1 09:03:50 2009 From: tbrandl2 at chello.at (Tilman Brandl) Date: Wed, 1 Jul 2009 15:03:50 +0200 Subject: TSGL: Win 7 - 32 or 64 bit ? References: <051201c9f8b6$4ca66780$0601a8c0@til4200> Message-ID: <068f01c9fa4c$63f26be0$0601a8c0@til4200> Russ, thanks for your answer ... that sums it all up appropriately, I guess. And your experience with 32-bit programs quitting doesn't call for an encore on my side ;-) I just wasn't (and actually still am not) really clear about how the xx-bit properties of hardware (CPU) + system (Windows) and software I use *really* go together. But sofar my test with 32-bit Win 7 on my 64-bit machine looks quite promising, so I'll continue for the time being. Thanks again Tilman ----- Original Message ----- From: "Russell W. Coover" To: "'Tech Support Guy Mailing List'" Sent: Tuesday, June 30, 2009 10:21 AM Subject: Re: TSGL: Win 7 - 32 or 64 bit ? > Tilman, > > About a year ago, I decided to reformat the main hard drive on my Vista > Ultimate computer. Having a copy of the Vista 64 bit OS (which I had never > used until then) and since the computer had a 64 bit CPU, I decided to load > the 64 bit OS onto the machine. I did with no problems with installation ... > and then I started loading software I use all the time, including several > freeware applications. Most of it worked properly. But everytime I tried to > use certain programs, the computer would crash (in the Vista Style - the > program would close), but I'd then find that I would actually lose access to > those programs and to several others, too. It was very frustrating. I assume > it was because the freeware was incompatible with 64 bit. I then reinstalled > the original 32 bit OS, and have not contemplated going back to 64 bit. > Besides, the only real advantage I could see for the 64 bit Vista OS was > that it gave me access to 4 GB of memory rather than the approximately 3.3 > GB that is allowed by Vista 32 bit. > > By the way ... I see where Win 7 32 bit will support 4 GB memory or more, > depending upon the version of Win 7. > > I suppose 64 bit will someday be more useful than 32 bit for most folks, but > it isn't now (though it should theoretically be 4 times faster). There > simply isn't much software around that can take advantage of its power. Of > course, if you use Photoshop ... that is a different story. > > Russ Coover > > -----Original Message----- > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On > Behalf Of Tilman Brandl > Sent: Monday, June 29, 2009 5:37 AM > To: Tech Support Guy Mailing List > Subject: TSGL: Win 7 - 32 or 64 bit ? > > Hi, > > I bought a 64-bit bargain PC with quadcore processor, 4 GB of Ram + Vista > 32-bit lately. Main idea is to use it as a new backup machine. > > On a second partition I'm trying out 32-bit Windows 7. The download was > before I bought this machine, so it never occurred to me to dl a 64-bit > version. Would it make sense to use the 32-bit Win 7, or should I swap it > for the 64-bit thing? Of course all other software that I'm going to run in > that setup is 32-bit - Winword, OpenOffice, PaintShopPro etc. ... > > ??? > > Tilman From shyamalg at gmail.com Wed Jul 1 12:39:07 2009 From: shyamalg at gmail.com (Shyamal Gupta) Date: Wed, 1 Jul 2009 12:39:07 -0400 Subject: TSGL: Win 7 - 32 or 64 bit ? In-Reply-To: <051201c9f8b6$4ca66780$0601a8c0@til4200> References: <051201c9f8b6$4ca66780$0601a8c0@til4200> Message-ID: <27e0929d0907010939k20bf2025w1c2c65b18808828c@mail.gmail.com> On Mon, Jun 29, 2009 at 8:36 AM, Tilman Brandl wrote: > Hi, > > I bought a 64-bit bargain PC with quadcore processor, 4 GB of Ram + Vista 32-bit lately. Main idea is to use it as a new backup machine. > > On a second partition I'm trying out 32-bit Windows 7. The download was before I bought this machine, so it never occurred to me to dl a 64-bit version. Would it make sense to use the 32-bit Win 7, or should I swap it for the 64-bit thing? Of course all other software that I'm going to run in that setup is 32-bit - Winword, OpenOffice, PaintShopPro etc. ... Not directly related to your query, but these 2 articles from Techsupportalert are pretty useful as info on 64-bit and 32-bit systems and their apps : http://www.techsupportalert.com/content/workspace-wow64-rmayell.htm http://www.techsupportalert.com/content/32-bit-and-64-bit-explained.htm -- Shyamal Gupta New York, NY From tbrandl2 at chello.at Thu Jul 2 09:31:55 2009 From: tbrandl2 at chello.at (Tilman Brandl) Date: Thu, 2 Jul 2009 15:31:55 +0200 Subject: TSGL: Win 7 - 32 or 64 bit ? References: <051201c9f8b6$4ca66780$0601a8c0@til4200> <27e0929d0907010939k20bf2025w1c2c65b18808828c@mail.gmail.com> Message-ID: <074601c9fb27$3f478d80$0601a8c0@til4200> Thanks, Shyamal - interesting stuff ! Tilman ----- Original Message ----- From: "Shyamal Gupta" To: "Tech Support Guy Mailing List" Sent: Wednesday, July 01, 2009 6:39 PM Subject: Re: TSGL: Win 7 - 32 or 64 bit ? > On Mon, Jun 29, 2009 at 8:36 AM, Tilman Brandl wrote: >> Hi, >> >> I bought a 64-bit bargain PC with quadcore processor, 4 GB of Ram + Vista 32-bit lately. Main idea is to use it as a new backup machine. >> >> On a second partition I'm trying out 32-bit Windows 7. The download was before I bought this machine, so it never occurred to me to dl a 64-bit version. Would it make sense to use the 32-bit Win 7, or should I swap it for the 64-bit thing? Of course all other software that I'm going to run in that setup is 32-bit - Winword, OpenOffice, PaintShopPro etc. ... > > Not directly related to your query, but these 2 articles from > Techsupportalert are pretty useful as info on 64-bit and 32-bit > systems and their apps : > > http://www.techsupportalert.com/content/workspace-wow64-rmayell.htm > > http://www.techsupportalert.com/content/32-bit-and-64-bit-explained.htm > > > > -- > Shyamal Gupta > New York, NY > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ From deepend at tpg.com.au Thu Jul 2 23:04:23 2009 From: deepend at tpg.com.au (Don Penlington) Date: Fri, 03 Jul 2009 13:04:23 +1000 Subject: TSGL: Laptop Hard Drive removal Message-ID: <4.3.2.20090703125336.00c7b730@mail.tpg.com.au> I dislike laptops and have never worked inside one. A friend has a laptop---I don't know what brand---which sounds as if it has one of the "Antivir" scams on it. She has asked me to fix it. My experience with the Antivir scam in the past is that it will not allow you to instal or update Malwarebytes or any other malware removal tools, and I've found the best solution is to remove the hard drive and insert it in my own computer to run malware scans and removal. How easy is it to get inside a laptop, and is it a simple matter to remove the hard drive? More importantly, is it easy to put it all back again? I assume most laptop drives would have standard SATA or IDE cable connections same as desktops? Or would I need an adaptor to plug it into my desktop computer? Don Penlington From hasanat at sparkbd.net Fri Jul 3 07:26:32 2009 From: hasanat at sparkbd.net (A Hasanat Khan) Date: Fri, 3 Jul 2009 17:26:32 +0600 Subject: TSGL: [!! SPAM] Laptop Hard Drive removal References: <4.3.2.20090703125336.00c7b730@mail.tpg.com.au> Message-ID: <6F44C7B9C6C441738F26421F5C8A41D5@micron> To the best of my knowledge, it is not going to be easy. Some brands have user replaceable hard drives, others don't. In any case, these have 2.1/2 inch drives, and they are different from the usual sata or pata connections. All I can suggest is that you try to open the case and then look at the drive first. Best of luck Hasanat ----- Original Message ----- From: "Don Penlington" To: "Tech Support Guy Mailing List" Sent: Friday, July 03, 2009 9:04 AM Subject: [!! SPAM] TSGL: Laptop Hard Drive removal >I dislike laptops and have never worked inside one. > > A friend has a laptop---I don't know what brand---which sounds as if it > has one of the "Antivir" scams on it. She has asked me to fix it. > > My experience with the Antivir scam in the past is that it will not allow > you to instal or update Malwarebytes or any other malware removal tools, > and I've found the best solution is to remove the hard drive and insert it > in my own computer to run malware scans and removal. > > How easy is it to get inside a laptop, and is it a simple matter to remove > the hard drive? More importantly, is it easy to put it all back again? > > I assume most laptop drives would have standard SATA or IDE cable > connections same as desktops? Or would I need an adaptor to plug it into > my desktop computer? > > Don Penlington > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > -- > This message has been scanned for viruses and > dangerous content by MailScanner, and is > believed to be clean. -- I am using the free version of SPAMfighter. We are a community of 6 million users fighting spam. SPAMfighter has removed 463 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Professional version does not have this message -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. From shyamalg at gmail.com Fri Jul 3 07:47:39 2009 From: shyamalg at gmail.com (Shyamal Gupta) Date: Fri, 3 Jul 2009 07:47:39 -0400 Subject: TSGL: Laptop Hard Drive removal In-Reply-To: <4.3.2.20090703125336.00c7b730@mail.tpg.com.au> References: <4.3.2.20090703125336.00c7b730@mail.tpg.com.au> Message-ID: <27e0929d0907030447q5398169coddb24461c7d51429@mail.gmail.com> On Thu, Jul 2, 2009 at 11:04 PM, Don Penlington wrote: > I dislike laptops and have never worked inside one. > > A friend has a laptop---I don't know what brand---which sounds as if it has > one of the "Antivir" ?scams on it. She has asked me to fix it. > > My experience with the Antivir scam in the past is that it will not allow > you to instal or update Malwarebytes or any other malware removal tools, and > I've found the best solution is to remove the hard drive and insert it in my > own computer to run malware scans and removal. > > How easy is it to get inside a laptop, and is it a simple matter to remove > the hard drive? ?More importantly, is it easy to put it all back again? > > I assume most laptop drives would have standard SATA or IDE cable > connections same as desktops? Or would I need an adaptor to plug it into my > desktop computer? Laptop hard drives are smaller than regular desktop drives. They have standard connectors, but you'll still need an external enclosure to clean it up from your desktop. These enclosures have a USB connection, and are pretty inexpensive. Very simple to use one. But please be careful about taking out the drive from the laptop. The laptop's manual (almost always available from the manufacturer's site) will usually provide clear directions about how to open (and close) the laptop innards to change RAM, hard drives, etc. Unfortunately, it usually isn't anywhere near as easy as it is with standard desktops. :) But not incredibly difficult, either. Good luck. -- Shyamal Gupta New York, NY From michaelsweeden at comcast.net Fri Jul 3 07:49:41 2009 From: michaelsweeden at comcast.net (Michael Sweeden) Date: Fri, 3 Jul 2009 07:49:41 -0400 Subject: TSGL: Laptop Hard Drive removal In-Reply-To: <4.3.2.20090703125336.00c7b730@mail.tpg.com.au> References: <4.3.2.20090703125336.00c7b730@mail.tpg.com.au> Message-ID: <2B6A52F725424AF5ACE24A2B239CCE51@michael> Hey, Don: On most notebooks it is REASONABLY easy to remove the hard drive, and most brands have documentation on their web site for doing so (the procedure does vary from one to the next). Some have a plate on the bottom of the notebook with 4 screws you remove to access the drive. Some have a mounting tray held into the bay with a single screw which you remove to slide out the tray and access the drive. On notebooks with an IDE hard drive, you do need an adapter to connect the drive to a desktop, because the notebook drive uses a different and smaller pin arrangement. For SATA, the connectors are exactly the same and the drive will connect to a desktop PC without an adapter. I'd try first, though, downloading Malware Bytes and its latest definitions file (both are available to download as executables) on a flash drive, boot the notebook in safe mode, install the program and its updated definitions, and run it. That's just my 2 cents. Michael -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Don Penlington Sent: Thursday, July 02, 2009 11:04 PM To: Tech Support Guy Mailing List Subject: TSGL: Laptop Hard Drive removal I dislike laptops and have never worked inside one. A friend has a laptop---I don't know what brand---which sounds as if it has one of the "Antivir" scams on it. She has asked me to fix it. My experience with the Antivir scam in the past is that it will not allow you to instal or update Malwarebytes or any other malware removal tools, and I've found the best solution is to remove the hard drive and insert it in my own computer to run malware scans and removal. How easy is it to get inside a laptop, and is it a simple matter to remove the hard drive? More importantly, is it easy to put it all back again? I assume most laptop drives would have standard SATA or IDE cable connections same as desktops? Or would I need an adaptor to plug it into my desktop computer? Don Penlington _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From deepend at tpg.com.au Fri Jul 3 09:06:01 2009 From: deepend at tpg.com.au (Don Penlington) Date: Fri, 03 Jul 2009 23:06:01 +1000 Subject: TSGL: Laptop Hard Drive removal In-Reply-To: <2B6A52F725424AF5ACE24A2B239CCE51@michael> References: <4.3.2.20090703125336.00c7b730@mail.tpg.com.au> <4.3.2.20090703125336.00c7b730@mail.tpg.com.au> Message-ID: <4.3.2.20090703225838.00c8fe28@mail.tpg.com.au> Michael wrote: >I'd try first, though, downloading Malware Bytes and its latest definitions >file (both are available to download as executables) on a flash drive, boot >the notebook in safe mode, install the program and its updated definitions, >and run it. That's just my 2 cents.>> That would be my first choice. Unfortunately, with most variants of antivir, it protects itself by not allowing any antimalware installations. Not only that, but it will migrate across and infect the installation files on the flashdrive. Clever! Maybe running it in Safe Mode will get around that, but I vaguely remember trying that once on a badly infected desktop, but the installation wouldn't run. I'll give it a go anyway before committing major surgery. Thanks to everyone else with helpful advice. Don Penlington From stephen.marki at hotmail.com Fri Jul 3 09:38:19 2009 From: stephen.marki at hotmail.com (Stephen Marki) Date: Fri, 3 Jul 2009 10:38:19 -0300 Subject: TSGL: Laptop Hard Drive removal In-Reply-To: <2B6A52F725424AF5ACE24A2B239CCE51@michael> References: <4.3.2.20090703125336.00c7b730@mail.tpg.com.au> <2B6A52F725424AF5ACE24A2B239CCE51@michael> Message-ID: Okay well I notice that you said that you are not comfortable on the inside of a notebook which is actually very smart. If you were comfortable inside a notebook then there is something wrong. I would go with what Michael said and do some research on the laptop and use Malware Bytes. Just a tip for everyone on this mailing list unless you are a trained laptop tech do not go fiddling around with your laptop on the inside. It is way to easy to bend a pin and everything is so compacted inside a notebook that it is extremely easy to screw something up. Just a couple of months ago I tried removing the CMOS battery out of my HP EliteBook 6930p and I messed up my wireless card. I had to spend $300.00 for a new wireless card and a new connector for the mother board. The only reason why you should be on the inside of your notebook is if you are dusting it out with a can of air-duster or trying to get at RAM or the hard-drive. Another thing, be excruciatingly careful when opening your laptop because there could be wires attached to the plastic shell that you are pulling away and if you pull one of those wires you are boned. Just my 3 cents :D Signed, Stephen Marki > From: michaelsweeden at comcast.net > To: list at tsgserver.com > Date: Fri, 3 Jul 2009 07:49:41 -0400 > Subject: Re: TSGL: Laptop Hard Drive removal > > Hey, Don: > On most notebooks it is REASONABLY easy to remove the hard drive, and most > brands have documentation on their web site for doing so (the procedure does > vary from one to the next). Some have a plate on the bottom of the notebook > with 4 screws you remove to access the drive. Some have a mounting tray held > into the bay with a single screw which you remove to slide out the tray and > access the drive. > On notebooks with an IDE hard drive, you do need an adapter to connect the > drive to a desktop, because the notebook drive uses a different and smaller > pin arrangement. For SATA, the connectors are exactly the same and the drive > will connect to a desktop PC without an adapter. > I'd try first, though, downloading Malware Bytes and its latest definitions > file (both are available to download as executables) on a flash drive, boot > the notebook in safe mode, install the program and its updated definitions, > and run it. That's just my 2 cents. > Michael > > -----Original Message----- > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On > Behalf Of Don Penlington > Sent: Thursday, July 02, 2009 11:04 PM > To: Tech Support Guy Mailing List > Subject: TSGL: Laptop Hard Drive removal > > I dislike laptops and have never worked inside one. > > A friend has a laptop---I don't know what brand---which sounds as if it has > one of the "Antivir" scams on it. She has asked me to fix it. > > My experience with the Antivir scam in the past is that it will not allow > you to instal or update Malwarebytes or any other malware removal tools, > and I've found the best solution is to remove the hard drive and insert it > in my own computer to run malware scans and removal. > > How easy is it to get inside a laptop, and is it a simple matter to remove > the hard drive? More importantly, is it easy to put it all back again? > > I assume most laptop drives would have standard SATA or IDE cable > connections same as desktops? Or would I need an adaptor to plug it into my > desktop computer? > > Don Penlington > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ From stephen.marki at hotmail.com Fri Jul 3 09:41:09 2009 From: stephen.marki at hotmail.com (Stephen Marki) Date: Fri, 3 Jul 2009 10:41:09 -0300 Subject: TSGL: Laptop Hard Drive removal In-Reply-To: <4.3.2.20090703225838.00c8fe28@mail.tpg.com.au> References: <4.3.2.20090703125336.00c7b730@mail.tpg.com.au> <4.3.2.20090703125336.00c7b730@mail.tpg.com.au> <4.3.2.20090703225838.00c8fe28@mail.tpg.com.au> Message-ID: Running in safe mode will stop most problems. Since most viruses inject themselves into the Explorer.exe or the kernel. When you go into safe mode only essential system processes are started. To get into safe mode just rapidly press F8 when booting the computer (before the Window's splash screen) and then you should get an option to start in safe mode. Signed, Stephen Marki > Date: Fri, 3 Jul 2009 23:06:01 +1000 > To: list at tsgserver.com > From: deepend at tpg.com.au > Subject: Re: TSGL: Laptop Hard Drive removal > > Michael wrote: > >I'd try first, though, downloading Malware Bytes and its latest definitions > >file (both are available to download as executables) on a flash drive, boot > >the notebook in safe mode, install the program and its updated definitions, > >and run it. That's just my 2 cents.>> > > > That would be my first choice. Unfortunately, with most variants of > antivir, it protects itself by not allowing any antimalware installations. > Not only that, but it will migrate across and infect the installation > files on the flashdrive. Clever! > > Maybe running it in Safe Mode will get around that, but I vaguely remember > trying that once on a badly infected desktop, but the installation wouldn't > run. > > I'll give it a go anyway before committing major surgery. > > Thanks to everyone else with helpful advice. > > Don Penlington > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ From dmack9185 at gmail.com Fri Jul 3 10:54:26 2009 From: dmack9185 at gmail.com (Dmack9185) Date: Fri, 3 Jul 2009 10:54:26 -0400 Subject: TSGL: Laptop Hard Drive removal In-Reply-To: References: <4.3.2.20090703125336.00c7b730@mail.tpg.com.au> <4.3.2.20090703225838.00c8fe28@mail.tpg.com.au> Message-ID: <9008cb260907030754x6b453f93o309812dfecd1a9e7@mail.gmail.com> Hi, I have cleaned up antivirus scam: 1. Cleaned up msconfig 2. Cleaned up temps using Faronics.comAlso downloaded to flash drive from another computer. Installed and ran. 3. Ran SuperAntiSpyware, superantispyware.com. Installed from a flash drive and then booted into safe and ran software. 4. Installed McAfee Security, free if you are a Comcast customer. Again ran in safe mode. Interesting factoid, both cleanups had been using free AVG Anti-Virus. Which has a great reputation and probably has fixed the hole that this nasty was getting through. It was tedious and time consuming to do the clean-up, however I am getting some free Fan Installations in exchange. Well worth the time :)) Dinah . On Fri, Jul 3, 2009 at 9:41 AM, Stephen Marki wrote: > > Running in safe mode will stop most problems. Since most viruses inject > themselves into the Explorer.exe or the kernel. When you go into safe mode > only essential system processes are started. > > To get into safe mode just rapidly press F8 when booting the computer > (before the Window's splash screen) and then you should get an option to > start in safe mode. > > Signed, Stephen Marki > > > > > Date: Fri, 3 Jul 2009 23:06:01 +1000 > > To: list at tsgserver.com > > From: deepend at tpg.com.au > > Subject: Re: TSGL: Laptop Hard Drive removal > > > > Michael wrote: > > >I'd try first, though, downloading Malware Bytes and its latest > definitions > > >file (both are available to download as executables) on a flash drive, > boot > > >the notebook in safe mode, install the program and its updated > definitions, > > >and run it. That's just my 2 cents.>> > > > > > > That would be my first choice. Unfortunately, with most variants of > > antivir, it protects itself by not allowing any antimalware > installations. > > Not only that, but it will migrate across and infect the installation > > files on the flashdrive. Clever! > > > > Maybe running it in Safe Mode will get around that, but I vaguely > remember > > trying that once on a badly infected desktop, but the installation > wouldn't > > run. > > > > I'll give it a go anyway before committing major surgery. > > > > Thanks to everyone else with helpful advice. > > > > Don Penlington > > > > _______________________________________________ > > Tech Support Guy Mailing List > > http://www.tsgserver.com/list/ > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > From leebunyard at comcast.net Fri Jul 3 13:32:04 2009 From: leebunyard at comcast.net (Lee Bunyard) Date: Fri, 03 Jul 2009 10:32:04 -0700 Subject: TSGL: Problem with AVG Free AV Update?? Message-ID: <4A4E4094.2060208@comcast.net> Anyone else out there who uses the free version of AVG anti-virus try to download the latest updates last nite?? There was a very large application update as well as an AV signature database available for update late last nite. I downloaded it and it showed that it installed OK but it would not finalize the installation process--it hung up and totally locked up my laptop. A Windows warning notice popped up warning that my AV product was not working. I couldn't even break out of it with the CTRL-ALT-DEL command--had to power off the laptop. I rebooted the laptop and AVG booted up OK and was working but the new updates were not shown. I tried the download twice more and it did the same thing. This morning when I checked the AVG site for updates, it showed two normal AV signature database updates available but the larger updates had apparently been pulled off the AVG server. The updates installed OK and all is working normally now. I have to assume there was a serious problem with the larger update--probably the application update-- and AVG pulled it to correct. At least it didn't serious screw up my laptop. FWIW. In case anyone else tried the updates last nite and had problems. Lee in the Mountains of Northern California From hdavis1 at gmail.com Fri Jul 3 22:03:47 2009 From: hdavis1 at gmail.com (H Davis) Date: Fri, 03 Jul 2009 22:03:47 -0400 Subject: TSGL: Problem with AVG Free AV Update?? In-Reply-To: <4A4E4094.2060208@comcast.net> References: <4A4E4094.2060208@comcast.net> Message-ID: <4A4EB883.1090708@gmail.com> Hi Lee, I use AVG free and haven't had any trouble (yet). The virus database updates automatically at the same time each day but if there's a program update I get a message and have to OK it. My current info is: Last update: 7/3/09, 7:26 pm edt Virus DB: 270.13.3/2217 AVG version: 8.5.375 Thanks for the info though as I will probably pass on a program update for a few days now that I know they're having trouble. H Davis Lee Bunyard wrote: > Anyone else out there who uses the free version of AVG anti-virus try > to download the latest updates last nite?? There was a very large > application update as well as an AV signature database available for > update late last nite. I downloaded it and it showed that it > installed OK but it would not finalize the installation process--it > hung up and totally locked up my laptop. A Windows warning notice > popped up warning that my AV product was not working. I couldn't even > break out of it with the CTRL-ALT-DEL command--had to power off the > laptop. I rebooted the laptop and AVG booted up OK and was working > but the new updates were not shown. I tried the download twice more > and it did the same thing. > > This morning when I checked the AVG site for updates, it showed two > normal AV signature database updates available but the larger updates > had apparently been pulled off the AVG server. The updates installed > OK and all is working normally now. > > I have to assume there was a serious problem with the larger > update--probably the application update-- and AVG pulled it to > correct. At least it didn't serious screw up my laptop. > > FWIW. In case anyone else tried the updates last nite and had problems. > Lee in the Mountains of Northern California > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > -- H Davis hdavis1 at gmail.com From leebunyard at comcast.net Fri Jul 3 23:18:23 2009 From: leebunyard at comcast.net (Lee Bunyard) Date: Fri, 03 Jul 2009 20:18:23 -0700 Subject: TSGL: Problem with AVG Free AV Update?? In-Reply-To: <4A4EB883.1090708@gmail.com> References: <4A4E4094.2060208@comcast.net> <4A4EB883.1090708@gmail.com> Message-ID: <4A4EC9FF.8070704@comcast.net> Hi, H Davis. I have the same DB that you have, which I downloaded this morning. But my AVG version is 8.5.339. It's possible that you got the latest program download that I had trouble with and it installed OK on your pc. The downloads that I had trouble with were ones I tried to download about midnite last nite. I remember that one of the files was pretty good size for an AVG download, something in the 15 MB range. It must have been a program update, altho I didn't really pay that much attention at the time. The files I downloaded this a.m. were strictly much smaller DB updates, so I know AVG must have pulled some of last nite's updates off their servers. Not a bad idea to hold off on doing program updates for a few days to be sure everything is OK. Fortunately for me, when the updates didn't finish installing OK, AVG loaded OK again upon reboot. I had visions of another one of those nightmare scenarios where I'd have to do a system restore and possible an uninstall and reinstall of the AVG program, etc. etc. I always sweat bullets anytime a program or other update doesn't install properly. I have my laptop set to only do DB and program updates when I give the OK. After this, I'll be even more cautious. I've been using free AVG for over 10 years on a number of pc's and this is the first problem of this type I've had. When I bought a new desktop running Vista a year ago, I installed free AVG but I never could get the email scanner feature to work properly so I ended up not using AVG on that system. But I've otherwise always been very satisfied with it. Lee in the Mountains of Northern California H Davis wrote: > Hi Lee, > > I use AVG free and haven't had any trouble (yet). The virus database > updates automatically at the same time each day but if there's a > program update I get a message and have to OK it. My current info is: > > Last update: 7/3/09, 7:26 pm edt > Virus DB: 270.13.3/2217 > AVG version: 8.5.375 > > Thanks for the info though as I will probably pass on a program update > for a few days now that I know they're having trouble. > > H Davis > > Lee Bunyard wrote: >> Anyone else out there who uses the free version of AVG anti-virus try >> to download the latest updates last nite?? There was a very large >> application update as well as an AV signature database available for >> update late last nite. I downloaded it and it showed that it >> installed OK but it would not finalize the installation process--it >> hung up and totally locked up my laptop. A Windows warning notice >> popped up warning that my AV product was not working. I couldn't >> even break out of it with the CTRL-ALT-DEL command--had to power off >> the laptop. I rebooted the laptop and AVG booted up OK and was >> working but the new updates were not shown. I tried the download >> twice more and it did the same thing. >> >> This morning when I checked the AVG site for updates, it showed two >> normal AV signature database updates available but the larger updates >> had apparently been pulled off the AVG server. The updates installed >> OK and all is working normally now. >> >> I have to assume there was a serious problem with the larger >> update--probably the application update-- and AVG pulled it to >> correct. At least it didn't serious screw up my laptop. >> >> FWIW. In case anyone else tried the updates last nite and had problems. >> Lee in the Mountains of Northern California >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> > > ------------------------------------------------------------------------ > > > No virus found in this incoming message. > Checked by AVG - www.avg.com > Version: 8.5.339 / Virus Database: 270.13.3/2217 - Release Date: 07/03/09 18:11:00 > > From deepend at tpg.com.au Sun Jul 5 00:17:32 2009 From: deepend at tpg.com.au (Don Penlington) Date: Sun, 05 Jul 2009 14:17:32 +1000 Subject: TSGL: Intel E5200 overheating Message-ID: <4.3.2.20090705135200.00c6f090@mail.tpg.com.au> My new computer has an Intel Dual-core E5200 CPU. Asus mobo. According to the Intel site, max safe temperature is 74. Mine idles at 48 both cores. When doing video conversion (.avi to .vob), Core-Temp reports that the temp quickly goes up and remains at around 78-82 both cores. Is this a big worry? When assembling the unit, I was puzzled by the fact that what appears to be the thermal paste was not spread evenly out like everyone says it should, but was just applied in a sort of zigzag strip covering less than half the surface. I wasn't sure whether I should spread it out, but the Asus manual didn't say to, so I just left it as it was. I assumed that Intel/Asus would get it right. Did I do it wrong? Don Penlington From embitt at westnet.com.au Sun Jul 5 06:16:19 2009 From: embitt at westnet.com.au (Merna Bitter) Date: Sun, 5 Jul 2009 20:16:19 +1000 Subject: TSGL: Merna's annual reminder Message-ID: <67E2CC4DE6F84D0FBD039F7E18605F25@number15> http://worldebookfair.org/ 4th July to 4th August Merna From justin at whisperer.com.au Sun Jul 5 07:59:55 2009 From: justin at whisperer.com.au (The Computer Whisperer) Date: Sun, 5 Jul 2009 21:59:55 +1000 Subject: TSGL: Intel E5200 overheating In-Reply-To: <4.3.2.20090705135200.00c6f090@mail.tpg.com.au> References: <4.3.2.20090705135200.00c6f090@mail.tpg.com.au> Message-ID: <2852b8d40907050459o1598f2f8rda90ce77fa6727aa@mail.gmail.com> Don No, you did it in the correct fashion, The main concern when putting the fan and heatsink ontop is that it is securely pressed down on all for clips. You should hear an audible click when you push each clip down. I generally hear two clicks... it takes quite alot of force and the motherboard flexes a bit when pressing down. All 4 clips should give an audible click. Regards, Justin http://www.whisperer.com.au The Computer Whisperer - Gets you where you want to be. Friendly on-site technical support - Home and Small Business Specialist. Telephone: (03) 5979 1122 Mobile 0406 467 701 Servicing the Mornington Peninsula (Victoria, Australia) 2009/7/5 Don Penlington > My new computer has an Intel Dual-core E5200 CPU. Asus mobo. > > According to the Intel site, max safe temperature is 74. > > Mine idles at 48 both cores. > > When doing video conversion (.avi to .vob), Core-Temp reports that the temp > quickly goes up and remains at around 78-82 both cores. > > Is this a big worry? > > When assembling the unit, I was puzzled by the fact that what appears to be > the thermal paste was not spread evenly out like everyone says it should, > but was just applied in a sort of zigzag strip covering less than half the > surface. I wasn't sure whether I should spread it out, but the Asus manual > didn't say to, so I just left it as it was. I assumed that Intel/Asus would > get it right. > > Did I do it wrong? > > Don Penlington > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > From deepend at tpg.com.au Sun Jul 5 09:14:42 2009 From: deepend at tpg.com.au (Don Penlington) Date: Sun, 05 Jul 2009 23:14:42 +1000 Subject: TSGL: Intel E5200 overheating In-Reply-To: <2852b8d40907050459o1598f2f8rda90ce77fa6727aa@mail.gmail.co m> References: <4.3.2.20090705135200.00c6f090@mail.tpg.com.au> <4.3.2.20090705135200.00c6f090@mail.tpg.com.au> Message-ID: <4.3.2.20090705225415.00c93a10@mail.tpg.com.au> Justin wrote: >You should hear an audible click when you push each clip down.>> Thx Justin. That's what I expected to hear, but didn't. The lousy Asus manual didn't say anything about clicks, and I was scared to push too hard for fear of cracking the mobo. Next time I'll try using a sledgehammer. That ought to fix it. Are you supposed to turn the 4 slotted screws? I assume from what u now say that these will turn of their own accord as the thing clicks into its locked position. When I just pushed as hard as I dared first time, it was all wobbly and obviously not secure. (Yes, I was careful to line up the holes). I didn't want to risk cracking or stressing the mobo. Although the manual didn't say so, I tried turning the 4 plastic screws, and that seemed to lock it firmly into place, though still no audible click. Strangely, if you read on in the manual about removing the CPU, it says first to turn the screws anticlockwise, then, after reinstalling, don't forget to turn them to lock it into place. I wonder why you don't need to do that the first time----or do you? Should I remove it and start again? Should I buy some thermal paste and spread it properly? If so, how do I remove whatever paste is there now? Will it come apart easily, or is force required to break clear of the paste? I guess if I'm going to do that, I'll have to remove the whole mobo from the case, as there prolly isn't any support underneath. Or shouldn't I worry until smoke starts pouring out? Don Penlington From justin at whisperer.com.au Sun Jul 5 09:27:23 2009 From: justin at whisperer.com.au (The Computer Whisperer) Date: Sun, 5 Jul 2009 23:27:23 +1000 Subject: TSGL: Intel E5200 overheating In-Reply-To: <4.3.2.20090705225415.00c93a10@mail.tpg.com.au> References: <4.3.2.20090705135200.00c6f090@mail.tpg.com.au> <4.3.2.20090705225415.00c93a10@mail.tpg.com.au> Message-ID: <2852b8d40907050627p4394ce3ct524b17f40891d343@mail.gmail.com> You only turn the screws to release the fan and heatsink on the event that you need to remove them or remove the CPU. You would then return them to their original position when reinstalling the fan and heatsink. The screws/clips need to be in their original position during installation. You need to hear it click on all 4 clips when pushing down. Do not reapply more thermal paste if you choose to remove the fan and heatsink but do install it in the same orientation as you remove it should you choose to remove it. My recommendation is to make sure the clips/screws are in the original position and push down on the 4 clips again. you are supposed to install the CPU etc after bolting the Motherboard in anyway. Justin http://www.whisperer.com.au The Computer Whisperer - Gets you where you want to be. Friendly on-site technical support - Home and Small Business Specialist. Telephone: (03) 5979 1122 Mobile 0406 467 701 Servicing the Mornington Peninsula (Victoria, Australia) 2009/7/5 Don Penlington > Justin wrote: > >> You should hear an audible click when you push each clip down.>> >> > > > Thx Justin. > > That's what I expected to hear, but didn't. The lousy Asus manual didn't > say anything about clicks, and I was scared to push too hard for fear of > cracking the mobo. Next time I'll try using a sledgehammer. That ought to > fix it. > > Are you supposed to turn the 4 slotted screws? I assume from what u now say > that these will turn of their own accord as the thing clicks into its locked > position. > > When I just pushed as hard as I dared first time, it was all wobbly and > obviously not secure. (Yes, I was careful to line up the holes). I didn't > want to risk cracking or stressing the mobo. Although the manual didn't say > so, I tried turning the 4 plastic screws, and that seemed to lock it firmly > into place, though still no audible click. > > Strangely, if you read on in the manual about removing the CPU, it says > first to turn the screws anticlockwise, then, after reinstalling, don't > forget to turn them to lock it into place. I wonder why you don't need to do > that the first time----or do you? > > Should I remove it and start again? Should I buy some thermal paste and > spread it properly? If so, how do I remove whatever paste is there now? > Will it come apart easily, or is force required to break clear of the paste? > > I guess if I'm going to do that, I'll have to remove the whole mobo from > the case, as there prolly isn't any support underneath. > > Or shouldn't I worry until smoke starts pouring out? > > > Don Penlington > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > From deepend at tpg.com.au Sun Jul 5 12:03:50 2009 From: deepend at tpg.com.au (Don Penlington) Date: Mon, 06 Jul 2009 02:03:50 +1000 Subject: TSGL: Intel E5200 overheating In-Reply-To: <2852b8d40907050627p4394ce3ct524b17f40891d343@mail.gmail.co m> References: <4.3.2.20090705225415.00c93a10@mail.tpg.com.au> <4.3.2.20090705135200.00c6f090@mail.tpg.com.au> <4.3.2.20090705225415.00c93a10@mail.tpg.com.au> Message-ID: <4.3.2.20090706015659.00c90298@mail.tpg.com.au> Justin wrote: >You only turn the screws to release the fan and heatsink on the event that >you need to remove them or remove the CPU. > >You would then return them to their original position when reinstalling the >fan and heatsink. > >The screws/clips need to be in their original position during installation.>> I'm still not quite clear about this. If you need to turn the screws when removing the assembly, then turn them back to their original position before reinstalling---does this mean that the screws will turn by themselves into the locked position as they click into place? Is there any danger of breaking the mobo if I push too hard? Don Penlington From stephen.marki at hotmail.com Sun Jul 5 20:30:45 2009 From: stephen.marki at hotmail.com (Stephen Marki) Date: Sun, 5 Jul 2009 21:30:45 -0300 Subject: TSGL: Intel E5200 overheating In-Reply-To: <4.3.2.20090706015659.00c90298@mail.tpg.com.au> References: <4.3.2.20090705225415.00c93a10@mail.tpg.com.au> <4.3.2.20090705135200.00c6f090@mail.tpg.com.au> <4.3.2.20090705225415.00c93a10@mail.tpg.com.au> <4.3.2.20090706015659.00c90298@mail.tpg.com.au> Message-ID: There is always a danger that you could accidentally break something... What I suggest is putting a soft towel on a flat even surface. Put the motherboard on the towel and then reattach it. Signed, Stephen Marki > Date: Mon, 6 Jul 2009 02:03:50 +1000 > To: list at tsgserver.com > From: deepend at tpg.com.au > Subject: Re: TSGL: Intel E5200 overheating > > Justin wrote: > >You only turn the screws to release the fan and heatsink on the event that > >you need to remove them or remove the CPU. > > > >You would then return them to their original position when reinstalling the > >fan and heatsink. > > > >The screws/clips need to be in their original position during installation.>> > > > I'm still not quite clear about this. > > If you need to turn the screws when removing the assembly, then turn them > back to their original position before reinstalling---does this mean that > the screws will turn by themselves into the locked position as they click > into place? > > Is there any danger of breaking the mobo if I push too hard? > > Don Penlington > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ From justin at whisperer.com.au Mon Jul 6 02:29:43 2009 From: justin at whisperer.com.au (The Computer Whisperer) Date: Mon, 6 Jul 2009 16:29:43 +1000 Subject: TSGL: Intel E5200 overheating In-Reply-To: <4.3.2.20090706015659.00c90298@mail.tpg.com.au> References: <4.3.2.20090705135200.00c6f090@mail.tpg.com.au> <4.3.2.20090705225415.00c93a10@mail.tpg.com.au> <4.3.2.20090706015659.00c90298@mail.tpg.com.au> Message-ID: <2852b8d40907052329n29bd07bfi2977b577ab08bffd@mail.gmail.com> Don, The screws don't turn automatically, the turning function is for releasing them, ie removing the unit. They are not really screws, they are a clip releasing mechanism. they do not "screw in", they do not "unscrew". They trigger the release mechanism of the "snap in" clip. The motherboard is quite flexible and can flex quite a bit when pushing down on the clips. I suppose there is a risk of breaking it, I've never broken one, I've installed many. I really lean into it when pushing down. On the proviso that you have only put the supporting lugs under the motherboard in areas where screws go in you should have little trouble putting the fan and heatsink in place. If you have put additional lugs in between the motherboard and the case then this can cause the motherboard to not sit flat and may cause issues. Justin http://www.whisperer.com.au The Computer Whisperer - Gets you where you want to be. Friendly on-site technical support - Home and Small Business Specialist. Telephone: (03) 5979 1122 Mobile 0406 467 701 Servicing the Mornington Peninsula (Victoria, Australia) 2009/7/6 Don Penlington > Justin wrote: > >> You only turn the screws to release the fan and heatsink on the event that >> you need to remove them or remove the CPU. >> >> You would then return them to their original position when reinstalling >> the >> fan and heatsink. >> >> The screws/clips need to be in their original position during >> installation.>> >> > > > I'm still not quite clear about this. > > If you need to turn the screws when removing the assembly, then turn them > back to their original position before reinstalling---does this mean that > the screws will turn by themselves into the locked position as they click > into place? > > Is there any danger of breaking the mobo if I push too hard? > > > Don Penlington > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > From Engineman1 at aol.com Thu Jul 9 20:27:06 2009 From: Engineman1 at aol.com (Engineman1 at aol.com) Date: Thu, 9 Jul 2009 20:27:06 EDT Subject: TSGL: Backup drive Message-ID: I've just purchased a 1 TB external hard drive to be used for backup and storage. I've got 3 computers, 2 desktops connected by cable and a laptop on wireless. I'm thinking of creating 3 partitions, one for each computer or maybe music on one, pictures on another and backups on the 3rd. Do you people have any suggestions as to the best way to do this and maybe some recommendations for backup software? (freeware preferably) Engineman **************Dell Studio XPS Desktop: Save up to $400 - Limited Time Offer (http://pr.atwola.com/promoclk/100126575x1222466512x1201463496/aol?redir=htt p:%2F%2Faltfarm.mediaplex.com%2Fad%2Fck%2F12309%2D81939%2D1629%2D3) From hdavis1 at gmail.com Thu Jul 9 21:32:19 2009 From: hdavis1 at gmail.com (H Davis) Date: Thu, 09 Jul 2009 21:32:19 -0400 Subject: TSGL: Backup drive In-Reply-To: References: Message-ID: <4A569A23.7060208@gmail.com> Hi Engineman, One consideration is that if you partition the drive you will have a fixed amount of space devoted to each computer which you cannot change easily. If you just assign folders to each machine, if one computer needs more space than you would have assigned in a partition it will get it automatically. I use the free SyncBack program, http://www.2brightsparks.com/freeware/freeware-hub.html. As usual, the free version is a little hard to find on their site. SyncBack can be a little tedious to set up because it allows you to select down to the file level what you want to back up, but there are some easier wild card type methods also that speed set up. One downside of the free version is that it won't copy any file that's open but there is a way to have it shut down any programs that are open if you want to before backing them up. I've use it for about 3 years with no problems at all. The paid version(s) claim to avoid the open file problem and are also supposed to be faster. Remember, this is a file back up program not an imaging program. Your configuration is identical to my own. I have a 500 GB NAS drive on which I can make 5 cycling backup copies of each machine where the 6th backup of a given computer replaces the oldest existing backup copy. You need a front end batch file to handle this part in coordination with SyncBack. BTW, is your drive an NAS drive? If so, what make and model? H Davis Engineman1 at aol.com wrote: > I've just purchased a 1 TB external hard drive to be used for backup and > storage. > I've got 3 computers, 2 desktops connected by cable and a laptop on > wireless. > I'm thinking of creating 3 partitions, one for each computer or maybe > music on one, pictures on another and backups on the 3rd. > Do you people have any suggestions as to the best way to do this and maybe > some recommendations for backup software? (freeware preferably) > > Engineman > **************Dell Studio XPS Desktop: Save up to $400 - Limited Time Offer > (http://pr.atwola.com/promoclk/100126575x1222466512x1201463496/aol?redir=htt > p:%2F%2Faltfarm.mediaplex.com%2Fad%2Fck%2F12309%2D81939%2D1629%2D3) > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > -- H Davis hdavis1 at gmail.com From Engineman1 at aol.com Thu Jul 9 22:17:58 2009 From: Engineman1 at aol.com (Engineman1 at aol.com) Date: Thu, 9 Jul 2009 22:17:58 EDT Subject: TSGL: Backup drive Message-ID: In a message dated 7/9/2009 6:33:02 P.M. Pacific Daylight Time, hdavis1 at gmail.com writes: Your configuration is identical to my own. I have a 500 GB NAS drive on which I can make 5 cycling backup copies of each machine where the 6th backup of a given computer replaces the oldest existing backup copy. You need a front end batch file to handle this part in coordination with SyncBack. BTW, is your drive an NAS drive? If so, what make and model? H Davis> No, it's a Cavalry caum USB enclosure with a drive made by Hitachi. I bought it from Newegg for $80 (with rebate). Can I convert it to NAS with software? Engineman >Engineman1 at aol.com wrote: > I've just purchased a 1 TB external hard drive to be used for backup and > storage. > I've got 3 computers, 2 desktops connected by cable and a laptop on > wireless. > I'm thinking of creating 3 partitions, one for each computer or maybe > music on one, pictures on another and backups on the 3rd. > Do you people have any suggestions as to the best way to do this and maybe > some recommendations for backup software? (freeware preferably) > > Engineman **************Dell Studio XPS Desktop: Save up to $400 - Limited Time Offer (http://pr.atwola.com/promoclk/100126575x1222466512x1201463496/aol?redir=htt p:%2F%2Faltfarm.mediaplex.com%2Fad%2Fck%2F12309%2D81939%2D1629%2D3) From deepend at tpg.com.au Fri Jul 10 03:03:11 2009 From: deepend at tpg.com.au (Don Penlington) Date: Fri, 10 Jul 2009 17:03:11 +1000 Subject: TSGL: Asus A7V8X mobo drivers missing Message-ID: <4.3.2.20090710170205.00c70818@mail.tpg.com.au> I'm working on a fairly old computer with an Asus A7V8X From deepend at tpg.com.au Fri Jul 10 03:16:26 2009 From: deepend at tpg.com.au (Don Penlington) Date: Fri, 10 Jul 2009 17:16:26 +1000 Subject: TSGL: Asus A7V8X drivers missing Message-ID: <4.3.2.20090710170354.00c70818@mail.tpg.com.au> I'm working on a fairly old computer with an Asus A7V8X motherboard and AMD Athlon cpu. I've had to reformat the HD and reinstall XP SP2. Device Manager shows Ethernet and audio devices have drivers not installed, and USB ports don't work. BIOS is Award (doesn't say which model). The owner has lost the Asus mobo CD. I've been to the Asus website http://support.asus.com/download/download.aspx?model=A7V8X&os=17&SLanguage=en-us but I'm confused as to which of the many files I should download. There are several Ethernet drivers available. I can't see any USB drivers listed. Can someone please advise me which of these files I should download. And what do I then do with them? I downloaded one of the BIOS files (Av8x4m14) onto my computer. After unzipping, it has an .awd extension. I'm not sure if it's the right one. I expect that if I try to run it, I'll simple get the "What do you want to open this with?" box. Should I install thru Device Manager and point to that file? I need drivers for: Ethernet. USB. Audio. Don Penlington From shyamalg at gmail.com Fri Jul 10 08:33:32 2009 From: shyamalg at gmail.com (Shyamal Gupta) Date: Fri, 10 Jul 2009 08:33:32 -0400 Subject: TSGL: Asus A7V8X drivers missing In-Reply-To: <4.3.2.20090710170354.00c70818@mail.tpg.com.au> References: <4.3.2.20090710170354.00c70818@mail.tpg.com.au> Message-ID: <27e0929d0907100533n6ab92a6esed393f4f1857f7e5@mail.gmail.com> On Fri, Jul 10, 2009 at 3:16 AM, Don Penlington wrote: > I'm working on a fairly old computer with an Asus A7V8X motherboard and AMD > Athlon cpu. > > I've had to reformat the HD and reinstall XP SP2. > > Device Manager shows Ethernet and audio devices have drivers not installed, > and USB ports don't work. BIOS is Award (doesn't say which model). Don, have you tried this page ? :- http://www.driverstock.com/ASUS-A7V8X-X-driver-download/6-9-10262/index.html -- Shyamal Gupta New York, NY From leximou at Gmail.com Fri Jul 10 20:50:44 2009 From: leximou at Gmail.com (SMD) Date: Fri, 10 Jul 2009 20:50:44 -0400 Subject: TSGL: Asus A7V8X drivers missing In-Reply-To: <4.3.2.20090710170354.00c70818@mail.tpg.com.au> References: <4.3.2.20090710170354.00c70818@mail.tpg.com.au> Message-ID: <4A57E1E4.2010603@Gmail.com> PS here is the FTP link to drivers if you know the socket # - ftp://ftp.asus.com.tw/pub/ASUS/ Don Penlington wrote: From hdavis1 at gmail.com Fri Jul 10 21:44:21 2009 From: hdavis1 at gmail.com (H Davis) Date: Fri, 10 Jul 2009 21:44:21 -0400 Subject: TSGL: Backup drive In-Reply-To: References: Message-ID: <4A57EE75.2040304@gmail.com> HI Engineman, You can't directly convert to an NAS drive, but you might be able to buy an NAS enclosure and take the drive out of the Cavalry enclosure and put it in the NAS enclosure. You'd have to make sure the NAS enclosure could handle a 1 TB drive and that it had the same interface as your drive (IDE, SATA, etc). I'm not an expert on NAS drives. I stumbled on a good deal about 3 years ago and bought my 500 GB unit for $149 (SimpleShare model from SimpleTech) with the drive included. I haven't seen anything as cheap since and SimpleTech has stopped making NAS drives. If you go this route I'd advise reading the comments on Newegg or TigerDirect because some of the NAS enclosures seem to be real duds, especially if they're cheap. The downside of NAS drives is that they're slower than a USB drive assuming you're using a 10/100 MB network. USB drives operate at 480 bps while the wired network connection operates at 100 bps and the wireless at 54 bps. In reality the speeds will be somewhat lower that that, especially the wireless. The upside is that you can move things between machines easily using a common folder on the NAS drive. This is, of course, possible by sharing folders on the computers themselves but the computers have to be on to exchange data. I leave my NAS drive on all the time so the wife, who is a morning person, can leave or get things on that drive while my computer is off. The NAS drive will spin down after a period of inactivity and will spin up again when you try to access it. That takes about 5 seconds. Most NAS drives also have a USB connector interface where you can attach a non-networked printer which then will act like a network printer accessible from any machine on the network. Each machine must have the printer software installed however and often some of the printer features that require the printer sending information back to the computer don't work, but, all in all, it's a usable solution if you're looking to network an existing printer. If you're willing to live with the limitation that the computer with the USB drive has to be on for other computers to access the USB drive you might be able to share the USB drive so that the other machines can see it. I don't think I've ever tried that but it seems like it should work. I assume you're sharing some folders among the machines now. Access from the remote machines would be slower but I haven't found the speed to be a problem. I use mine primarily for back up. On the remote chance you have a spare computer around you could connect it to the network and connect the USB drive to it. Then leave it on all the time and share the USB drive with all your other machines. Not elegant or green, I admit, but effective. HTH, good luck, H Davis Engineman1 at aol.com wrote: > In a message dated 7/9/2009 6:33:02 P.M. Pacific Daylight Time, > hdavis1 at gmail.com writes: > > Your configuration is identical to my own. I have a 500 GB NAS drive on > which I can make 5 cycling backup copies of each machine where the 6th > backup of a given computer replaces the oldest existing backup copy. You > need a front end batch file to handle this part in coordination with > SyncBack. > > BTW, is your drive an NAS drive? If so, what make and model? > > H Davis> > > No, it's a Cavalry caum USB enclosure with a drive made by Hitachi. > I bought it from Newegg for $80 (with rebate). > > Can I convert it to NAS with software? > > Engineman > > > > > > > > >> Engineman1 at aol.com wrote: >> I've just purchased a 1 TB external hard drive to be used for backup and >> > > >> storage. >> I've got 3 computers, 2 desktops connected by cable and a laptop on >> wireless. >> I'm thinking of creating 3 partitions, one for each computer or maybe >> music on one, pictures on another and backups on the 3rd. >> Do you people have any suggestions as to the best way to do this and >> > maybe > >> some recommendations for backup software? (freeware preferably) >> >> Engineman >> > > **************Dell Studio XPS Desktop: Save up to $400 - Limited Time Offer > (http://pr.atwola.com/promoclk/100126575x1222466512x1201463496/aol?redir=htt > p:%2F%2Faltfarm.mediaplex.com%2Fad%2Fck%2F12309%2D81939%2D1629%2D3) > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > -- H Davis hdavis1 at gmail.com From Engineman1 at aol.com Fri Jul 10 21:53:05 2009 From: Engineman1 at aol.com (Engineman1 at aol.com) Date: Fri, 10 Jul 2009 21:53:05 EDT Subject: TSGL: Backup drive Message-ID: Thanks for the info, I guess I'll opt out on NAS. In a message dated 7/10/2009 6:45:19 P.M. Pacific Daylight Time, hdavis1 at gmail.com writes: HI Engineman, You can't directly convert to an NAS drive, but you might be able to buy an NAS enclosure and take the drive out of the Cavalry enclosure and put it in the NAS enclosure. You'd have to make sure the NAS enclosure could handle a 1 TB drive and that it had the same interface as your drive (IDE, SATA, etc). I'm not an expert on NAS drives. I stumbled on a good deal about 3 years ago and bought my 500 GB unit for $149 (SimpleShare model from SimpleTech) with the drive included. I haven't seen anything as cheap since and SimpleTech has stopped making NAS drives. If you go this route I'd advise reading the comments on Newegg or TigerDirect because some of the NAS enclosures seem to be real duds, especially if they're cheap. The downside of NAS drives is that they're slower than a USB drive assuming you're using a 10/100 MB network. USB drives operate at 480 bps while the wired network connection operates at 100 bps and the wireless at 54 bps. In reality the speeds will be somewhat lower that that, especially the wireless. The upside is that you can move things between machines easily using a common folder on the NAS drive. This is, of course, possible by sharing folders on the computers themselves but the computers have to be on to exchange data. I leave my NAS drive on all the time so the wife, who is a morning person, can leave or get things on that drive while my computer is off. The NAS drive will spin down after a period of inactivity and will spin up again when you try to access it. That takes about 5 seconds. Most NAS drives also have a USB connector interface where you can attach a non-networked printer which then will act like a network printer accessible from any machine on the network. Each machine must have the printer software installed however and often some of the printer features that require the printer sending information back to the computer don't work, but, all in all, it's a usable solution if you're looking to network an existing printer. If you're willing to live with the limitation that the computer with the USB drive has to be on for other computers to access the USB drive you might be able to share the USB drive so that the other machines can see it. I don't think I've ever tried that but it seems like it should work. I assume you're sharing some folders among the machines now. Access from the remote machines would be slower but I haven't found the speed to be a problem. I use mine primarily for back up. On the remote chance you have a spare computer around you could connect it to the network and connect the USB drive to it. Then leave it on all the time and share the USB drive with all your other machines. Not elegant or green, I admit, but effective. HTH, good luck, H Davis Engineman1 at aol.com wrote: > In a message dated 7/9/2009 6:33:02 P.M. Pacific Daylight Time, > hdavis1 at gmail.com writes: > > Your configuration is identical to my own. I have a 500 GB NAS drive on > which I can make 5 cycling backup copies of each machine where the 6th > backup of a given computer replaces the oldest existing backup copy. You > need a front end batch file to handle this part in coordination with > SyncBack. > > BTW, is your drive an NAS drive? If so, what make and model? > > H Davis> > > No, it's a Cavalry caum USB enclosure with a drive made by Hitachi. > I bought it from Newegg for $80 (with rebate). > > Can I convert it to NAS with software? > > Engineman > > > > > > > > >> Engineman1 at aol.com wrote: >> I've just purchased a 1 TB external hard drive to be used for backup and >> > > >> storage. >> I've got 3 computers, 2 desktops connected by cable and a laptop on >> wireless. >> I'm thinking of creating 3 partitions, one for each computer or maybe >> music on one, pictures on another and backups on the 3rd. >> Do you people have any suggestions as to the best way to do this and >> > maybe > >> some recommendations for backup software? (freeware preferably) >> >> Engineman >> > > **************Dell Studio XPS Desktop: Save up to $400 - Limited Time Offer > (http://pr.atwola.com/promoclk/100126575x1222466512x1201463496/aol?redir=htt > p:%2F%2Faltfarm.mediaplex.com%2Fad%2Fck%2F12309%2D81939%2D1629%2D3) > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > -- H Davis hdavis1 at gmail.com _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ **************Summer concert season is here! Find your favorite artists on tour at TourTracker.com. (http://www.tourtracker.com/?ncid=emlcntusmusi00000006) From jonpan at onlinehome.de Tue Jul 14 14:05:35 2009 From: jonpan at onlinehome.de (Jon) Date: Tue, 14 Jul 2009 20:05:35 +0200 Subject: TSGL: File transfer Message-ID: <85D00A0655B2443D8C118401EF208287@johnsp2> Hi all, Does anyone have a recommendation from personal experience of a site for transferring large files per email? Would need to be fast and simple to match the computer capabilities of the person concerned. Thanks. John Od/G From cosmiovh at lgisp.net Tue Jul 14 14:22:05 2009 From: cosmiovh at lgisp.net (Cosmio Von Hatten - Urban Networks) Date: Tue, 14 Jul 2009 11:22:05 -0700 Subject: TSGL: File transfer In-Reply-To: <85D00A0655B2443D8C118401EF208287@johnsp2> Message-ID: Yousendit.com Cosmio Von Hatten Technical Consultant / Client Relations Urban Networks Inc. 4647 Hastings Street Burnaby BC V5C 2K6 Tel: (604) 439-8530 Fax: (604) 320-1607 Email: support at ubn.ca To further discuss this issue, please "Reply" to this message and do not modify the subject line. This electronic communication and any files transmitted with it are intended only for the use of the addressee and may contain information which is privileged and confidential and is protected by law. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender and delete this communication from your server. -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Jon Sent: Tuesday, July 14, 2009 11:06 AM To: ListTSG Subject: TSGL: File transfer Hi all, Does anyone have a recommendation from personal experience of a site for transferring large files per email? Would need to be fast and simple to match the computer capabilities of the person concerned. Thanks. John Od/G _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From csmdcs at gmail.com Tue Jul 14 14:19:59 2009 From: csmdcs at gmail.com (Don Searles) Date: Tue, 14 Jul 2009 13:19:59 -0500 Subject: TSGL: File transfer In-Reply-To: <85D00A0655B2443D8C118401EF208287@johnsp2> References: <85D00A0655B2443D8C118401EF208287@johnsp2> Message-ID: Jon, This is the one I've been using for a long time http://www.yousendit.com/ with very good service. Don. From misterclever at hotmail.com Tue Jul 14 14:28:01 2009 From: misterclever at hotmail.com (Geoff Glave) Date: Tue, 14 Jul 2009 11:28:01 -0700 Subject: TSGL: File transfer In-Reply-To: <85D00A0655B2443D8C118401EF208287@johnsp2> References: <85D00A0655B2443D8C118401EF208287@johnsp2> Message-ID: I use Skydrive (part of Windows Live): http://skydrive.live.com/ You upload your files, then email your recipient a link to the file area and they can download what they need. It's free. The only annoying limitation is files cannot be larger than fifty megabytes each. Cheers, Geoff > From: jonpan at onlinehome.de > To: List at tsgserver.com > Date: Tue, 14 Jul 2009 20:05:35 +0200 > Subject: TSGL: File transfer > > Hi all, > > Does anyone have a recommendation from personal experience of a site for transferring large files per email? Would need to be fast and simple to match the computer capabilities of the person concerned. > > Thanks. > > John > Od/G > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ _________________________________________________________________ Attention all humans. We are your photos. Free us. http://go.microsoft.com/?linkid=9666046 From hdavis1 at gmail.com Tue Jul 14 15:18:14 2009 From: hdavis1 at gmail.com (H Davis) Date: Tue, 14 Jul 2009 15:18:14 -0400 Subject: TSGL: File transfer In-Reply-To: <85D00A0655B2443D8C118401EF208287@johnsp2> References: <85D00A0655B2443D8C118401EF208287@johnsp2> Message-ID: <4A5CD9F6.6050701@gmail.com> Jon, How large are the files you wish to send? H Davis Jon wrote: > Hi all, > > Does anyone have a recommendation from personal experience of a site for transferring large files per email? Would need to be fast and simple to match the computer capabilities of the person concerned. > > Thanks. > > John > Od/G > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > -- H Davis hdavis1 at gmail.com From Engineman1 at aol.com Tue Jul 14 21:39:19 2009 From: Engineman1 at aol.com (Engineman1 at aol.com) Date: Tue, 14 Jul 2009 21:39:19 EDT Subject: TSGL: Tech Support questions Message-ID: Take a look at this. _http://ask-leo.com/why_am_i_not_getting_all_messages_sent_to_the_mailing_li st_im_on.html?awt_l=FgHAV&awt_m=1bySljg80ZdfbL_ (http://ask-leo.com/why_am_i_not_getting_all_messages_sent_to_the_mailing_list_im_on.html?awt_l=FgHAV&aw t_m=1bySljg80ZdfbL) Engineman In a message dated 7/13/2009 11:44:17 A.M. Pacific Daylight Time, desplaine at verizon.net writes: Hi Engineman, I'm getting other posts, just not my own or any response to my posts, so they are not getting filtered out as spam. I'll try it once more ;-) thanks, Donna Jul 13, 2009 12:57:31 PM, _Engineman1 at aol.com_ (mailto:Engineman1 at aol.com) wrote: If there is such a setting I'm not aware of it. Is it possible that your internet service provider considers these messages spam and filters them out? Check the settings on your spam filter. Engineman In a message dated 7/13/2009 7:24:34 A.M. Pacific Daylight Time, _desplaine at verizon.net_ (mailto:desplaine at verizon.net) writes: Hi Engineman, I've read several of your postings, so I know your e-mail to _list at tsgserver.com_ (mailto:list at tsgserver.com) is getting through. I have been trying to post a couple of things to the list, but they don't reach the people on the list or myself either. I e-mailed the list-owner e-mail address with the question, but received an e-mail showing a list of commands that didn't seem to address my problem. Do you know if there is a setting on your profile that enables or prohibits the e-mail from going through? I can't figure out why this isn't working for me. Thanks! Donna (Beadlady) Jul 10, 2009 09:48:40 PM, _list at tsgserver.com_ (mailto:list at tsgserver.com) wrote: HI Engineman, You can't directly convert to an NAS drive, but you might be able to buy an NAS enclosure and take the drive out of the Cavalry enclosure and put it in the NAS enclosure. You'd have to make sure the NAS enclosure could handle a 1 TB drive and that it had the same interface as your drive (IDE, SATA, etc). I'm not an expert on NAS drives. I stumbled on a good deal about 3 years ago and bought my 500 GB unit for $149 (SimpleShare model from SimpleTech) with the drive included. I haven't seen anything as cheap since and SimpleTech has stopped making NAS drives. If you go this route I'd advise reading the comments on Newegg or TigerDirect because some of the NAS enclosures seem to be real duds, especially if they're cheap. The downside of NAS drives is that they're slower than a USB drive assuming you're using a 10/100 MB network. USB drives operate at 480 bps while the wired network connection operates at 100 bps and the wireless at 54 bps. In reality the speeds will be somewhat lower that that, especially the wireless. The upside is that you can move things between machines easily using a common folder on the NAS drive. This is, of course, possible by sharing folders on the computers themselves but the computers have to be on to exchange data. I leave my NAS drive on all the time so the wife, who is a morning person, can leave or get things on that drive while my computer is off. The NAS drive will spin down after a period of inactivity and will spin up again when you try to access it. That takes about 5 seconds. Most NAS drives also have a USB connector interface where you can attach a non-networked printer which then will act like a network printer accessible from any machine on the network. Each machine must have the printer software installed however and often some of the printer features that require the printer sending information back to the computer don't work, but, all in all, it's a usable solution if you're looking to network an existing printer. If you're willing to live with the limitation that the computer with the USB drive has to be on for other computers to access the USB drive you might be able to share the USB drive so that the other machines can see it. I don't think I've ever tried that but it seems like it should work. I assume you're sharing some folders among the machines now. Access from the remote machines would be slower but I haven't found the speed to be a problem. I use mine primarily for back up. On the remote chance you have a spare computer around you could connect it to the network and connect the USB drive to it. Then leave it on all the time and share the USB drive with all your other machines. Not elegant or green, I admit, but effective. HTH, good luck, H Davis _Engineman1 at aol.com_ (mailto:Engineman1 at aol.com) wrote: > In a message dated 7/9/2009 6:33:02 P.M. Pacific Daylight Time, > _hdavis1 at gmail.com_ (mailto:hdavis1 at gmail.com) writes: > > Your configuration is identical to my own. I have a 500 GB NAS drive on > which I can make 5 cycling backup copies of each machine where the 6th > backup of a given computer replaces the oldest existing backup copy. You > need a front end batch file to handle this part in coordination with > SyncBack. > > BTW, is your drive an NAS drive? If so, what make and model? > > H Davis> > > No, it's a Cavalry caum USB enclosure with a drive made by Hitachi. > I bought it from Newegg for $80 (with rebate). > > Can I convert it to NAS with software? > > Engineman > > > > > > > > >> _Engineman1 at aol.com_ (mailto:Engineman1 at aol.com) wrote: >> I've just purchased a 1 TB external hard drive to be used for backup and >> > > >> storage. >> I've got 3 computers, 2 desktops connected by cable and a laptop on >> wireless. >> I'm thinking of creating 3 partitions, one for each computer or maybe >> music on one, pictures on another and backups on the 3rd. >> Do you people have any suggestions as to the best way to do this and >> > maybe > >> some recommendations for backup software? (freeware preferably) >> >> Engineman >> > > **************Dell Studio XPS Desktop: Save up to $400 - Limited Time Offer > (_http://pr.atwola.com/promoclk/100126575x1222466512x1201463496/aol?redir=htt_ (http://pr.atwola.com/promoclk/100126575x1222466512x1201463496/aol?redir=htt) > p:%2F%2Faltfarm.mediaplex.com%2Fad%2Fck%2F12309%2D81939%2D1629%2D3) > _______________________________________________ > Tech Support Guy Mailing List > _http://www.tsgserver.com/list/_ (http://www.tsgserver.com/list/) > > -- H Davis _hdavis1 at gmail.com_ (mailto:hdavis1 at gmail.com) _______________________________________________ Tech Support Guy Mailing List _http://www.tsgserver.com/list/_ (http://www.tsgserver.com/list/) ____________________________________ Summer concert season is here! _Find your favorite artists on tour at TourTracker.com_ (http://www.tourtracker.com/?ncid=emlcntusmusi00000006) . **************An Excellent Credit Score is 750. See Yours in Just 2 Easy Steps! (http://pr.atwola.com/promoclk/100126575x1221323036x1201367247/aol?redir=http://www.freecreditreport.com/pm/default.aspx?sc=668072&hmpgID=62&bcd=Jul yExcfooterNO62) From christina.manley at gmail.com Wed Jul 15 07:49:25 2009 From: christina.manley at gmail.com (Tina manley) Date: Wed, 15 Jul 2009 07:49:25 -0400 Subject: TSGL: USB Hard disk problem In-Reply-To: <4A5CD9F6.6050701@gmail.com> References: <85D00A0655B2443D8C118401EF208287@johnsp2> <4A5CD9F6.6050701@gmail.com> Message-ID: <4a5dc247.1d1d640a.099e.3d0c@mx.google.com> Having an external USB (acomdata company) hard drive is giving a BIG TIME reading error. All laptop computer data and backup is on this external USB disk. The laptop went down and was reinstalled/configured The external USB drive cannot be read, says the disk is empty and asks if I want to format. I will not choose to format, I remember (back in the DOS days), that I was able to look at disks and get files off the damaged soft and hard disks. DOES ANYONE have recommendations? Software has to be free if recommended. Thanks! From hasanat at sparkbd.net Wed Jul 15 09:08:50 2009 From: hasanat at sparkbd.net (A Hasanat Khan) Date: Wed, 15 Jul 2009 19:08:50 +0600 Subject: TSGL: USB Hard disk problem References: <85D00A0655B2443D8C118401EF208287@johnsp2><4A5CD9F6.6050701@gmail.com> <4a5dc247.1d1d640a.099e.3d0c@mx.google.com> Message-ID: <5E57579EEAEA4EDA938D4D65BAD9E285@micron> Try Recuva or Recover Files. They are both free. Hasanat ----- Original Message ----- From: "Tina manley" To: "'Tech Support Guy Mailing List'" Sent: Wednesday, July 15, 2009 5:49 PM Subject: TSGL: USB Hard disk problem > Having an external USB (acomdata company) hard drive is giving a BIG TIME > reading error. > > All laptop computer data and backup is on this external USB disk. > The laptop went down and was reinstalled/configured > The external USB drive cannot be read, says the disk is empty and > asks if I want to format. > > I will not choose to format, I remember (back in the DOS days), that I was > able to look at disks > and get files off the damaged soft and hard disks. DOES ANYONE have > recommendations? Software > has to be free if recommended. > > Thanks! > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > -- > This message has been scanned for viruses and > dangerous content by MailScanner, and is > believed to be clean. -- I am using the free version of SPAMfighter. We are a community of 6 million users fighting spam. SPAMfighter has removed 1049 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Professional version does not have this message -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. From jonpan at onlinehome.de Wed Jul 15 09:31:58 2009 From: jonpan at onlinehome.de (Jon) Date: Wed, 15 Jul 2009 15:31:58 +0200 Subject: TSGL: File transfer References: <85D00A0655B2443D8C118401EF208287@johnsp2> <4A5CD9F6.6050701@gmail.com> Message-ID: Not sure, H, but I suspect 50 or 100MB would be OK. Thanks to you, Geoff, Don and Kosmio. I reckon one of the two sites should fill the bill for my son. Best wishes, John Od/G ----- Original Message ----- From: H Davis To: Tech Support Guy Mailing List Sent: Tuesday, July 14, 2009 9:18 PM Subject: Re: TSGL: File transfer Jon, How large are the files you wish to send? H Davis Jon wrote: > Hi all, > > Does anyone have a recommendation from personal experience of a site for transferring large files per email? Would need to be fast and simple to match the computer capabilities of the person concerned. > > Thanks. > > John > Od/G > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > -- H Davis hdavis1 at gmail.com _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From coover at fastmail.fm Wed Jul 15 15:50:59 2009 From: coover at fastmail.fm (Russell W. Coover) Date: Wed, 15 Jul 2009 12:50:59 -0700 Subject: TSGL: USB Hard disk problem In-Reply-To: <4a5dc247.1d1d640a.099e.3d0c@mx.google.com> References: <85D00A0655B2443D8C118401EF208287@johnsp2><4A5CD9F6.6050701@gmail.com> <4a5dc247.1d1d640a.099e.3d0c@mx.google.com> Message-ID: <6FF2709017F7482DBF1D4B39769457D0@AcerPC> Have you attached the external drive to another computer? Perhaps the "reading error" may be a software or hardware problem on your laptop. Russ Coover -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Tina manley Sent: Wednesday, July 15, 2009 4:49 AM To: 'Tech Support Guy Mailing List' Subject: TSGL: USB Hard disk problem Having an external USB (acomdata company) hard drive is giving a BIG TIME reading error. All laptop computer data and backup is on this external USB disk. The laptop went down and was reinstalled/configured The external USB drive cannot be read, says the disk is empty and asks if I want to format. I will not choose to format, I remember (back in the DOS days), that I was able to look at disks and get files off the damaged soft and hard disks. DOES ANYONE have recommendations? Software has to be free if recommended. Thanks! _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From wseehorn at earthlink.net Wed Jul 15 16:39:27 2009 From: wseehorn at earthlink.net (willard seehorn) Date: Wed, 15 Jul 2009 16:39:27 -0400 (GMT-04:00) Subject: TSGL: Windows XP CDs Message-ID: <30014787.1247690367587.JavaMail.root@elwamui-polski.atl.sa.earthlink.net> I was given an older HP laptop loaded with crapware. It's running Windows XP home premium, but has no restore disks. HP is willing to sell me new ones for $15 I //think// I've read that all XP CDs contain all 94 versons of XP, that what you install on a machine is determined by the license key number I have a couple of XP install disks & this machine has the license glued to it. So, can I use my own XP disks and the license on the machine to do a clean install of XP? Or am making a large, unwieldy paperweight? Willard From christina.manley at gmail.com Wed Jul 15 18:09:40 2009 From: christina.manley at gmail.com (Tina manley) Date: Wed, 15 Jul 2009 18:09:40 -0400 Subject: TSGL: USB Hard disk problem In-Reply-To: <5E57579EEAEA4EDA938D4D65BAD9E285@micron> References: <85D00A0655B2443D8C118401EF208287@johnsp2><4A5CD9F6.6050701@gmail.com> <4a5dc247.1d1d640a.099e.3d0c@mx.google.com> <5E57579EEAEA4EDA938D4D65BAD9E285@micron> Message-ID: <4a5e53a8.27b38c0a.1627.7bec@mx.google.com> Thanks for the suggestion Hasanat but as soon as trying this the first thing it wants to do is format the USB external hard disk. Won't see anything. I'm still stuck with the inability to read the disk at all. -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of A Hasanat Khan Sent: Wednesday, July 15, 2009 9:09 AM To: Tech Support Guy Mailing List Subject: Re: TSGL: USB Hard disk problem Try Recuva or Recover Files. They are both free. Hasanat ----- Original Message ----- From: "Tina manley" To: "'Tech Support Guy Mailing List'" Sent: Wednesday, July 15, 2009 5:49 PM Subject: TSGL: USB Hard disk problem > Having an external USB (acomdata company) hard drive is giving a BIG TIME > reading error. > > All laptop computer data and backup is on this external USB disk. > The laptop went down and was reinstalled/configured > The external USB drive cannot be read, says the disk is empty and > asks if I want to format. > > I will not choose to format, I remember (back in the DOS days), that I was > able to look at disks > and get files off the damaged soft and hard disks. DOES ANYONE have > recommendations? Software > has to be free if recommended. > > Thanks! > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > -- > This message has been scanned for viruses and > dangerous content by MailScanner, and is > believed to be clean. -- I am using the free version of SPAMfighter. We are a community of 6 million users fighting spam. SPAMfighter has removed 1049 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Professional version does not have this message -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From hdavis1 at gmail.com Wed Jul 15 19:04:18 2009 From: hdavis1 at gmail.com (H Davis) Date: Wed, 15 Jul 2009 19:04:18 -0400 Subject: TSGL: File transfer In-Reply-To: References: <85D00A0655B2443D8C118401EF208287@johnsp2> <4A5CD9F6.6050701@gmail.com> Message-ID: <4A5E6072.2000804@gmail.com> Jon, I was going to suggest gmail if your files were under 20 MB but that won't work in your case. H Davis Jon wrote: > Not sure, H, but I suspect 50 or 100MB would be OK. Thanks to you, Geoff, Don and Kosmio. I reckon one of the two sites should fill the bill for my son. > > Best wishes, > > John > Od/G > > > ----- Original Message ----- > From: H Davis > To: Tech Support Guy Mailing List > Sent: Tuesday, July 14, 2009 9:18 PM > Subject: Re: TSGL: File transfer > > > Jon, > > How large are the files you wish to send? > > H Davis > > Jon wrote: > >> Hi all, >> >> Does anyone have a recommendation from personal experience of a site for transferring large files per email? Would need to be fast and simple to match the computer capabilities of the person concerned. >> >> Thanks. >> >> John >> Od/G >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> >> >> > > -- H Davis hdavis1 at gmail.com From hasanat at sparkbd.net Wed Jul 15 21:54:19 2009 From: hasanat at sparkbd.net (A Hasanat Khan) Date: Thu, 16 Jul 2009 07:54:19 +0600 Subject: TSGL: USB Hard disk problem References: <85D00A0655B2443D8C118401EF208287@johnsp2><4A5CD9F6.6050701@gmail.com> <4a5dc247.1d1d640a.099e.3d0c@mx.google.com><5E57579EEAEA4EDA938D4D65BAD9E285@micron> <4a5e53a8.27b38c0a.1627.7bec@mx.google.com> Message-ID: <15ED7CFE3704455E974A2183681BA893@micron> Tina, Can it detect the the hard disk, as a drive, even though it says it is empty? It seems it has lost the partition. There are many partition recovery tools, which is different from undelete. I will get back to you in a few hours with some. Hasanat ----- Original Message ----- From: "Tina manley" To: "'Tech Support Guy Mailing List'" Sent: Thursday, July 16, 2009 4:09 AM Subject: Re: TSGL: USB Hard disk problem > Thanks for the suggestion Hasanat but as soon as trying this the first > thing > it wants to do is format the USB external hard disk. Won't see anything. > I'm still stuck with the inability to read the disk at all. > > -----Original Message----- > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On > Behalf Of A Hasanat Khan > Sent: Wednesday, July 15, 2009 9:09 AM > To: Tech Support Guy Mailing List > Subject: Re: TSGL: USB Hard disk problem > > Try Recuva or Recover Files. They are both free. > > Hasanat > ----- Original Message ----- > From: "Tina manley" > To: "'Tech Support Guy Mailing List'" > Sent: Wednesday, July 15, 2009 5:49 PM > Subject: TSGL: USB Hard disk problem > > >> Having an external USB (acomdata company) hard drive is giving a BIG TIME >> reading error. >> >> All laptop computer data and backup is on this external USB disk. >> The laptop went down and was reinstalled/configured >> The external USB drive cannot be read, says the disk is empty and >> asks if I want to format. >> >> I will not choose to format, I remember (back in the DOS days), that I >> was >> able to look at disks >> and get files off the damaged soft and hard disks. DOES ANYONE have >> recommendations? Software >> has to be free if recommended. >> >> Thanks! >> >> >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> >> -- >> This message has been scanned for viruses and >> dangerous content by MailScanner, and is >> believed to be clean. > > > -- > I am using the free version of SPAMfighter. > We are a community of 6 million users fighting spam. > SPAMfighter has removed 1049 of my spam emails to date. > Get the free SPAMfighter here: http://www.spamfighter.com/len > > The Professional version does not have this message > > > > -- > This message has been scanned for viruses and > dangerous content by MailScanner, and is > believed to be clean. > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > -- > This message has been scanned for viruses and > dangerous content by MailScanner, and is > believed to be clean. -- I am using the free version of SPAMfighter. We are a community of 6 million users fighting spam. SPAMfighter has removed 1102 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Professional version does not have this message -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. From christina.manley at gmail.com Wed Jul 15 22:59:13 2009 From: christina.manley at gmail.com (Tina manley) Date: Wed, 15 Jul 2009 22:59:13 -0400 Subject: TSGL: USB Hard disk problem In-Reply-To: <15ED7CFE3704455E974A2183681BA893@micron> References: <85D00A0655B2443D8C118401EF208287@johnsp2><4A5CD9F6.6050701@gmail.com> <4a5dc247.1d1d640a.099e.3d0c@mx.google.com><5E57579EEAEA4EDA938D4D65BAD9E285@micron> <4a5e53a8.27b38c0a.1627.7bec@mx.google.com> <15ED7CFE3704455E974A2183681BA893@micron> Message-ID: <4a5e9784.47c1f10a.6c22.49b2@mx.google.com> Hasanat, Yes, the laptop acknowledges that there is a USB external hard drive, but will NOT READ anything and states that the disk has to be formatted. I already tried it in other laptop computers and an older desktop computer. Same error from every one. Thanks! Tina -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of A Hasanat Khan Sent: Wednesday, July 15, 2009 9:54 PM To: Tech Support Guy Mailing List Subject: Re: TSGL: USB Hard disk problem Tina, Can it detect the the hard disk, as a drive, even though it says it is empty? It seems it has lost the partition. There are many partition recovery tools, which is different from undelete. I will get back to you in a few hours with some. Hasanat ----- Original Message ----- From: "Tina manley" To: "'Tech Support Guy Mailing List'" Sent: Thursday, July 16, 2009 4:09 AM Subject: Re: TSGL: USB Hard disk problem > Thanks for the suggestion Hasanat but as soon as trying this the first > thing > it wants to do is format the USB external hard disk. Won't see anything. > I'm still stuck with the inability to read the disk at all. > > -----Original Message----- > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On > Behalf Of A Hasanat Khan > Sent: Wednesday, July 15, 2009 9:09 AM > To: Tech Support Guy Mailing List > Subject: Re: TSGL: USB Hard disk problem > > Try Recuva or Recover Files. They are both free. > > Hasanat > ----- Original Message ----- > From: "Tina manley" > To: "'Tech Support Guy Mailing List'" > Sent: Wednesday, July 15, 2009 5:49 PM > Subject: TSGL: USB Hard disk problem > > >> Having an external USB (acomdata company) hard drive is giving a BIG TIME >> reading error. >> >> All laptop computer data and backup is on this external USB disk. >> The laptop went down and was reinstalled/configured >> The external USB drive cannot be read, says the disk is empty and >> asks if I want to format. >> >> I will not choose to format, I remember (back in the DOS days), that I >> was >> able to look at disks >> and get files off the damaged soft and hard disks. DOES ANYONE have >> recommendations? Software >> has to be free if recommended. >> >> Thanks! >> >> >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> >> -- >> This message has been scanned for viruses and >> dangerous content by MailScanner, and is >> believed to be clean. > > > -- > I am using the free version of SPAMfighter. > We are a community of 6 million users fighting spam. > SPAMfighter has removed 1049 of my spam emails to date. > Get the free SPAMfighter here: http://www.spamfighter.com/len > > The Professional version does not have this message > > > > -- > This message has been scanned for viruses and > dangerous content by MailScanner, and is > believed to be clean. > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > -- > This message has been scanned for viruses and > dangerous content by MailScanner, and is > believed to be clean. -- I am using the free version of SPAMfighter. We are a community of 6 million users fighting spam. SPAMfighter has removed 1102 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Professional version does not have this message -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From tbrandl2 at chello.at Thu Jul 16 08:33:07 2009 From: tbrandl2 at chello.at (Tilman Brandl) Date: Thu, 16 Jul 2009 14:33:07 +0200 Subject: TSGL: Windows XP CDs References: <30014787.1247690367587.JavaMail.root@elwamui-polski.atl.sa.earthlink.net> Message-ID: Willard, I guess you could do a few things with your own XP CD, like e.g. running sfc or maybe a repair install. Personally though, I wouldn't expect a clean install to go together well with the old license key. >From what I recall, isn't here a hidden partition on this kind of machines containing the system together with a restore option? There should also be an option somewhere allowing to run the restore from this partition. But I haven't tried this kind of restore action myself. Maybe others have actually tried any of these stunts and can tell you more reliably about them. Tilman ----- Original Message ----- From: "willard seehorn" To: "Tech Support Guy Mailing List" Sent: Wednesday, July 15, 2009 10:39 PM Subject: TSGL: Windows XP CDs >I was given an older HP laptop loaded with crapware. > > It's running Windows XP home premium, but has no restore disks. HP is willing to sell me new ones for $15 > > I //think// I've read that all XP CDs contain all 94 versons of XP, that what you install on a machine is determined by the license key number > > I have a couple of XP install disks & this machine has the license glued to it. > > So, can I use my own XP disks and the license on the machine to do a clean install of XP? > > Or am making a large, unwieldy paperweight? > > Willard From embitt at westnet.com.au Thu Jul 16 11:25:53 2009 From: embitt at westnet.com.au (Merna Bitter) Date: Fri, 17 Jul 2009 01:25:53 +1000 Subject: TSGL: "Transmute is the ultimate bookmark converter" Message-ID: Still remembering Tilman's March 2008 thread ("Bookmark checker needed") -- found while surfing -- have not downloaded or tried -- free and pro versions available http://www.gettransmute.com/ Merna From embitt at westnet.com.au Thu Jul 16 11:25:45 2009 From: embitt at westnet.com.au (Merna Bitter) Date: Fri, 17 Jul 2009 01:25:45 +1000 Subject: TSGL: Windows XP CDs References: <30014787.1247690367587.JavaMail.root@elwamui-polski.atl.sa.earthlink.net> Message-ID: <5A7178383EBF400BB93DF6D30E047A97@number15> Possibilities?? (with apologies for the wrap-arounds that will occur) Creating the Recovery Disc Set in Windows XP http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=bph08097 pfv at http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=bph08097&printable=yes&encodeUrl=true& Obtaining a Recovery CD or DVD Set http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07143&tmp_track_link=ot_recdoc/bph08097/en_us/bph07143/loc:1&lc=en&dlc=en&cc=us# pfv at http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=bph07143&printable=yes&encodeUrl=true& Performing an HP System Recovery in Windows XP http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07145&tmp_track_link=ot_recdoc/bph08097/en_us/bph07145/loc:2&lc=en&dlc=en&cc=us pfv at http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=bph07145&printable=yes&encodeUrl=true& Presumably some of the crapware you want to get rid of will be restored with the system. Anything installed afterwards will be missing. Possibly you could restore, remove what you don't want, and then make your own recovery disk or image the drive before fresh software (and crapware?) is installed. Googling "HP laptop" + "XP Home" + "restore partition" + "no recovery disk" produces 223 English pages at http://www.google.com.au/search?hl=en&num=50&q=%22HP+laptop%22+%2B+%22XP+Home%22+%2B+%22restore+partition%22&meta=lr%3Dlang_en Merna ----- Original Message ----- From: "Tilman Brandl" To: "Tech Support Guy Mailing List" Sent: Thursday, July 16, 2009 10:33 PM Subject: Re: TSGL: Windows XP CDs > Willard, > > I guess you could do a few things with your own XP CD, like e.g. running > sfc or maybe a repair install. Personally though, I wouldn't expect a > clean install to go together well with the old license key. > >>From what I recall, isn't here a hidden partition on this kind of machines >>containing the system together with a restore option? There should also be >>an option somewhere allowing to run the restore from this partition. But I >>haven't tried this kind of restore action myself. > > Maybe others have actually tried any of these stunts and can tell you more > reliably about them. > > Tilman > > ----- Original Message ----- > From: "willard seehorn" > To: "Tech Support Guy Mailing List" > Sent: Wednesday, July 15, 2009 10:39 PM > Subject: TSGL: Windows XP CDs > > >>I was given an older HP laptop loaded with crapware. >> >> It's running Windows XP home premium, but has no restore disks. HP is >> willing to sell me new ones for $15 >> >> I //think// I've read that all XP CDs contain all 94 versons of XP, that >> what you install on a machine is determined by the license key number >> >> I have a couple of XP install disks & this machine has the license glued >> to it. >> >> So, can I use my own XP disks and the license on the machine to do a >> clean install of XP? >> >> Or am making a large, unwieldy paperweight? >> >> Willard > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ From hasanat at sparkbd.net Fri Jul 17 05:45:20 2009 From: hasanat at sparkbd.net (A Hasanat Khan) Date: Fri, 17 Jul 2009 15:45:20 +0600 Subject: TSGL: USB Hard disk problem References: <85D00A0655B2443D8C118401EF208287@johnsp2><4A5CD9F6.6050701@gmail.com> <4a5dc247.1d1d640a.099e.3d0c@mx.google.com><5E57579EEAEA4EDA938D4D65BAD9E285@micron> <4a5e53a8.27b38c0a.1627.7bec@mx.google.com><15ED7CFE3704455E974A2183681BA893@micron> <4a5e9784.47c1f10a.6c22.49b2@mx.google.com> Message-ID: <5436AEFCF0784D918AE640A0FD1CFE78@micron> Tina, I have sent you some programs with which you will be able to recover the partition and files. These have been sent directly to your email address. Let me know if they have not reached you. Hasanat ----- Original Message ----- From: "Tina manley" To: "'Tech Support Guy Mailing List'" Sent: Thursday, July 16, 2009 8:59 AM Subject: Re: TSGL: USB Hard disk problem > Hasanat, > > Yes, the laptop acknowledges that there is a USB external hard drive, but > will > NOT READ anything and states that the disk has to be formatted. I already > tried it in other laptop computers and an older desktop computer. Same > error > from every one. > > Thanks! > Tina > > -----Original Message----- > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On > Behalf Of A Hasanat Khan > Sent: Wednesday, July 15, 2009 9:54 PM > To: Tech Support Guy Mailing List > Subject: Re: TSGL: USB Hard disk problem > > Tina, > > Can it detect the the hard disk, as a drive, even though it says it is > empty? It seems it has lost the partition. There are many partition > recovery > > tools, which is different from undelete. I will get back to you in a few > hours with some. > > Hasanat > ----- Original Message ----- > From: "Tina manley" > To: "'Tech Support Guy Mailing List'" > Sent: Thursday, July 16, 2009 4:09 AM > Subject: Re: TSGL: USB Hard disk problem > > >> Thanks for the suggestion Hasanat but as soon as trying this the first >> thing >> it wants to do is format the USB external hard disk. Won't see anything. >> I'm still stuck with the inability to read the disk at all. >> >> -----Original Message----- >> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On >> Behalf Of A Hasanat Khan >> Sent: Wednesday, July 15, 2009 9:09 AM >> To: Tech Support Guy Mailing List >> Subject: Re: TSGL: USB Hard disk problem >> >> Try Recuva or Recover Files. They are both free. >> >> Hasanat >> ----- Original Message ----- >> From: "Tina manley" >> To: "'Tech Support Guy Mailing List'" >> Sent: Wednesday, July 15, 2009 5:49 PM >> Subject: TSGL: USB Hard disk problem >> >> >>> Having an external USB (acomdata company) hard drive is giving a BIG >>> TIME >>> reading error. >>> >>> All laptop computer data and backup is on this external USB disk. >>> The laptop went down and was reinstalled/configured >>> The external USB drive cannot be read, says the disk is empty and >>> asks if I want to format. >>> >>> I will not choose to format, I remember (back in the DOS days), that I >>> was >>> able to look at disks >>> and get files off the damaged soft and hard disks. DOES ANYONE have >>> recommendations? Software >>> has to be free if recommended. >>> >>> Thanks! >>> >>> >>> _______________________________________________ >>> Tech Support Guy Mailing List >>> http://www.tsgserver.com/list/ >>> >>> -- >>> This message has been scanned for viruses and >>> dangerous content by MailScanner, and is >>> believed to be clean. >> >> >> -- >> I am using the free version of SPAMfighter. >> We are a community of 6 million users fighting spam. >> SPAMfighter has removed 1049 of my spam emails to date. >> Get the free SPAMfighter here: http://www.spamfighter.com/len >> >> The Professional version does not have this message >> >> >> >> -- >> This message has been scanned for viruses and >> dangerous content by MailScanner, and is >> believed to be clean. >> >> >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> >> >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> >> -- >> This message has been scanned for viruses and >> dangerous content by MailScanner, and is >> believed to be clean. > > > -- > I am using the free version of SPAMfighter. > We are a community of 6 million users fighting spam. > SPAMfighter has removed 1102 of my spam emails to date. > Get the free SPAMfighter here: http://www.spamfighter.com/len > > The Professional version does not have this message > > > > -- > This message has been scanned for viruses and > dangerous content by MailScanner, and is > believed to be clean. > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > -- > This message has been scanned for viruses and > dangerous content by MailScanner, and is > believed to be clean. -- I am using the free version of SPAMfighter. We are a community of 6 million users fighting spam. SPAMfighter has removed 959 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Professional version does not have this message -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. From justin at whisperer.com.au Fri Jul 17 06:10:16 2009 From: justin at whisperer.com.au (The Computer Whisperer) Date: Fri, 17 Jul 2009 20:10:16 +1000 Subject: TSGL: Windows XP CDs In-Reply-To: <5A7178383EBF400BB93DF6D30E047A97@number15> References: <30014787.1247690367587.JavaMail.root@elwamui-polski.atl.sa.earthlink.net> <5A7178383EBF400BB93DF6D30E047A97@number15> Message-ID: <2852b8d40907170310k52a71748mce4f59f61011a5b4@mail.gmail.com> Yeah, for 15 dollars, get the recovery disks.... I would take advantage of that sitation and reinstall clean with the recovery disks... the disks will match the license key on the bottom of the laptop. You'll be fine :-) Justin http://www.whisperer.com.au The Computer Whisperer - Gets you where you want to be. Friendly on-site technical support - Home and Small Business Specialist. Telephone: (03) 5979 1122 Mobile 0406 467 701 Servicing the Mornington Peninsula (Victoria, Australia) 2009/7/17 Merna Bitter > Possibilities?? > (with apologies for the wrap-arounds that will occur) > > Creating the Recovery Disc Set in Windows XP > > http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=bph08097 > pfv at > > http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=bph08097&printable=yes&encodeUrl=true& > > Obtaining a Recovery CD or DVD Set > > http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07143&tmp_track_link=ot_recdoc/bph08097/en_us/bph07143/loc:1&lc=en&dlc=en&cc=us# > pfv at > > http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=bph07143&printable=yes&encodeUrl=true& > > Performing an HP System Recovery in Windows XP > > http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07145&tmp_track_link=ot_recdoc/bph08097/en_us/bph07145/loc:2&lc=en&dlc=en&cc=us > pfv at > > http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=bph07145&printable=yes&encodeUrl=true& > > Presumably some of the crapware you want to get rid of will be restored > with > the system. Anything installed afterwards will be missing. > > Possibly you could restore, remove what you don't want, and then make your > own recovery disk or image the drive before fresh software (and crapware?) > is installed. > > Googling "HP laptop" + "XP Home" + "restore partition" + "no recovery > disk" > produces 223 English pages at > > http://www.google.com.au/search?hl=en&num=50&q=%22HP+laptop%22+%2B+%22XP+Home%22+%2B+%22restore+partition%22&meta=lr%3Dlang_en > Merna > > > > ----- Original Message ----- From: "Tilman Brandl" > To: "Tech Support Guy Mailing List" > Sent: Thursday, July 16, 2009 10:33 PM > Subject: Re: TSGL: Windows XP CDs > > > > Willard, >> >> I guess you could do a few things with your own XP CD, like e.g. running >> sfc or maybe a repair install. Personally though, I wouldn't expect a >> clean install to go together well with the old license key. >> >> From what I recall, isn't here a hidden partition on this kind of >>> machines >>> containing the system together with a restore option? There should also >>> be >>> an option somewhere allowing to run the restore from this partition. But >>> I >>> haven't tried this kind of restore action myself. >>> >> >> Maybe others have actually tried any of these stunts and can tell you more >> reliably about them. >> >> Tilman >> >> ----- Original Message ----- From: "willard seehorn" < >> wseehorn at earthlink.net> >> To: "Tech Support Guy Mailing List" >> Sent: Wednesday, July 15, 2009 10:39 PM >> Subject: TSGL: Windows XP CDs >> >> >> I was given an older HP laptop loaded with crapware. >>> >>> It's running Windows XP home premium, but has no restore disks. HP is >>> willing to sell me new ones for $15 >>> >>> I //think// I've read that all XP CDs contain all 94 versons of XP, that >>> what you install on a machine is determined by the license key number >>> >>> I have a couple of XP install disks & this machine has the license glued >>> to it. >>> >>> So, can I use my own XP disks and the license on the machine to do a >>> clean install of XP? >>> >>> Or am making a large, unwieldy paperweight? >>> >>> Willard >>> >> >> >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > From justin at whisperer.com.au Fri Jul 17 06:12:52 2009 From: justin at whisperer.com.au (The Computer Whisperer) Date: Fri, 17 Jul 2009 20:12:52 +1000 Subject: TSGL: Windows XP CDs In-Reply-To: <2852b8d40907170310k52a71748mce4f59f61011a5b4@mail.gmail.com> References: <30014787.1247690367587.JavaMail.root@elwamui-polski.atl.sa.earthlink.net> <5A7178383EBF400BB93DF6D30E047A97@number15> <2852b8d40907170310k52a71748mce4f59f61011a5b4@mail.gmail.com> Message-ID: <2852b8d40907170312h1b95be00i3c2d6f20cec53faa@mail.gmail.com> slight correction. XP home OEM serial numbers will only work with XP Home OEM Disc XP home Retail serial numbers will only work with XP home Retail Disc XP Pro OEM serial numbers will only work with XP Pro OEM disc etc etc..... So in theory, the recovery discs should match the same version of windows on your laptop. If the discs you have are XP home OEM then you should be able to install clean with them. Regards, Justin 2009/7/17 The Computer Whisperer > Yeah, for 15 dollars, get the recovery disks.... > > I would take advantage of that sitation and reinstall clean with the > recovery disks... the disks will match the license key on the bottom of the > laptop. You'll be fine :-) > > Justin > > > http://www.whisperer.com.au > > The Computer Whisperer - Gets you where you want to be. > > Friendly on-site technical support - Home and Small Business Specialist. > > Telephone: (03) 5979 1122 > Mobile 0406 467 701 > > Servicing the Mornington Peninsula (Victoria, Australia) > > > 2009/7/17 Merna Bitter > > Possibilities?? >> (with apologies for the wrap-arounds that will occur) >> >> Creating the Recovery Disc Set in Windows XP >> >> http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=bph08097 >> pfv at >> >> http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=bph08097&printable=yes&encodeUrl=true& >> >> Obtaining a Recovery CD or DVD Set >> >> http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07143&tmp_track_link=ot_recdoc/bph08097/en_us/bph07143/loc:1&lc=en&dlc=en&cc=us# >> pfv at >> >> http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=bph07143&printable=yes&encodeUrl=true& >> >> Performing an HP System Recovery in Windows XP >> >> http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07145&tmp_track_link=ot_recdoc/bph08097/en_us/bph07145/loc:2&lc=en&dlc=en&cc=us >> pfv at >> >> http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=bph07145&printable=yes&encodeUrl=true& >> >> Presumably some of the crapware you want to get rid of will be restored >> with >> the system. Anything installed afterwards will be missing. >> >> Possibly you could restore, remove what you don't want, and then make your >> own recovery disk or image the drive before fresh software (and crapware?) >> is installed. >> >> Googling "HP laptop" + "XP Home" + "restore partition" + "no recovery >> disk" >> produces 223 English pages at >> >> http://www.google.com.au/search?hl=en&num=50&q=%22HP+laptop%22+%2B+%22XP+Home%22+%2B+%22restore+partition%22&meta=lr%3Dlang_en >> Merna >> >> >> >> ----- Original Message ----- From: "Tilman Brandl" >> To: "Tech Support Guy Mailing List" >> Sent: Thursday, July 16, 2009 10:33 PM >> Subject: Re: TSGL: Windows XP CDs >> >> >> >> Willard, >>> >>> I guess you could do a few things with your own XP CD, like e.g. running >>> sfc or maybe a repair install. Personally though, I wouldn't expect a >>> clean install to go together well with the old license key. >>> >>> From what I recall, isn't here a hidden partition on this kind of >>>> machines >>>> containing the system together with a restore option? There should also >>>> be >>>> an option somewhere allowing to run the restore from this partition. But >>>> I >>>> haven't tried this kind of restore action myself. >>>> >>> >>> Maybe others have actually tried any of these stunts and can tell you >>> more >>> reliably about them. >>> >>> Tilman >>> >>> ----- Original Message ----- From: "willard seehorn" < >>> wseehorn at earthlink.net> >>> To: "Tech Support Guy Mailing List" >>> Sent: Wednesday, July 15, 2009 10:39 PM >>> Subject: TSGL: Windows XP CDs >>> >>> >>> I was given an older HP laptop loaded with crapware. >>>> >>>> It's running Windows XP home premium, but has no restore disks. HP is >>>> willing to sell me new ones for $15 >>>> >>>> I //think// I've read that all XP CDs contain all 94 versons of XP, that >>>> what you install on a machine is determined by the license key number >>>> >>>> I have a couple of XP install disks & this machine has the license glued >>>> to it. >>>> >>>> So, can I use my own XP disks and the license on the machine to do a >>>> clean install of XP? >>>> >>>> Or am making a large, unwieldy paperweight? >>>> >>>> Willard >>>> >>> >>> >>> _______________________________________________ >>> Tech Support Guy Mailing List >>> http://www.tsgserver.com/list/ >>> >> >> >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> > > From go2dieter at comcast.net Sat Jul 18 15:53:14 2009 From: go2dieter at comcast.net (Dieter) Date: Sat, 18 Jul 2009 12:53:14 -0700 Subject: TSGL: Login and Form Data Message-ID: The names, email addresses, and scrambled passwords that I use in my logins and forms have suddenly disappeared. I am now compelled to retype the whole ball of wax each time it's asking for it. Has a check-mark somewhere gone astray? I can't find anything under Tools > Internet Options > Advanced. Dieter Sacramento, CA (USA) From embitt at westnet.com.au Sat Jul 18 17:38:45 2009 From: embitt at westnet.com.au (Merna Bitter) Date: Sun, 19 Jul 2009 07:38:45 +1000 Subject: TSGL: Login and Form Data References: Message-ID: <5CB3B7BC8AE54237A40EE1F0A2E51F90@number15> Internet Options - Content - Auto Complete ? Merna ----- Original Message ----- From: "Dieter" To: "Tech Support Guy Mailing List" Sent: Sunday, July 19, 2009 5:53 AM Subject: TSGL: Login and Form Data > The names, email addresses, and scrambled passwords that I use in my > logins and forms have suddenly disappeared. I am now compelled to retype > the whole ball of wax each time it's asking for it. Has a check-mark > somewhere gone astray? > > I can't find anything under Tools > Internet Options > Advanced. > > Dieter > Sacramento, CA (USA) > > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ From whpike at cox.net Sat Jul 18 20:01:36 2009 From: whpike at cox.net (William Pike) Date: Sat, 18 Jul 2009 20:01:36 -0400 Subject: TSGL: Asus A7V8X drivers missing In-Reply-To: <4.3.2.20090710170354.00c70818@mail.tpg.com.au> Message-ID: <20090719000139.RHKG4885.eastrmmtao107.cox.net@eastrmimpo03.cox.net> Don, I have an A7V board, I could rip the disk for you, or,,, just use the all in one chipset driver for the A7V, from the Asus website, remember that with the Asus boards, all the devises are "on board" and use the MB drivers. -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Don Penlington Sent: Friday, July 10, 2009 3:16 AM To: Tech Support Guy Mailing List Subject: TSGL: Asus A7V8X drivers missing I'm working on a fairly old computer with an Asus A7V8X motherboard and AMD Athlon cpu. And you shouldn't need the bios update, biso chipset drivers have nothing to do with your onbaord devises. I've had to reformat the HD and reinstall XP SP2. Device Manager shows Ethernet and audio devices have drivers not installed, and USB ports don't work. BIOS is Award (doesn't say which model). The owner has lost the Asus mobo CD. I've been to the Asus website http://support.asus.com/download/download.aspx?model=A7V8X&os=17&SLanguage=e n-us but I'm confused as to which of the many files I should download. There are several Ethernet drivers available. I can't see any USB drivers listed. Can someone please advise me which of these files I should download. And what do I then do with them? I downloaded one of the BIOS files (Av8x4m14) onto my computer. After unzipping, it has an .awd extension. I'm not sure if it's the right one. I expect that if I try to run it, I'll simple get the "What do you want to open this with?" box. Should I install thru Device Manager and point to that file? I need drivers for: Ethernet. USB. Audio. Don Penlington _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From deepend at tpg.com.au Sat Jul 18 20:39:39 2009 From: deepend at tpg.com.au (Don Penlington) Date: Sun, 19 Jul 2009 10:39:39 +1000 Subject: TSGL: Asus A7V8X drivers missing In-Reply-To: <20090719000139.RHKG4885.eastrmmtao107.cox.net@eastrmimpo03 .cox.net> References: <4.3.2.20090710170354.00c70818@mail.tpg.com.au> Message-ID: <4.3.2.20090719103229.00cb5968@mail.tpg.com.au> William wrote: >just use the >all in one chipset driver for the A7V,>> Thx William. I tried that, but it wouldn't install. That's the puzzle. Maybe, as others suggested, it first needed a Bios general utility, though on the face of it that didn't look as if it would add anything useful. However, the computer has gone back to its owner over a week ago and I haven't heard anything more, so I assume her internet modem is a USB device so she won't need the ethernet controller. As to sound, I just told her to add an old sound card with its driver. Don Penlington From the Beach at Surfers Paradise in sunny Queensland. Computer tutorials, local scenery, and other things at my website: http://users.tpg.com.au/deepend/index1.html From christina.manley at gmail.com Sun Jul 19 08:46:07 2009 From: christina.manley at gmail.com (Tina manley) Date: Sun, 19 Jul 2009 08:46:07 -0400 Subject: TSGL: USB Hard disk problem In-Reply-To: <5436AEFCF0784D918AE640A0FD1CFE78@micron> References: <85D00A0655B2443D8C118401EF208287@johnsp2><4A5CD9F6.6050701@gmail.com> <4a5dc247.1d1d640a.099e.3d0c@mx.google.com><5E57579EEAEA4EDA938D4D65BAD9E285@micron> <4a5e53a8.27b38c0a.1627.7bec@mx.google.com><15ED7CFE3704455E974A2183681BA893@micron> <4a5e9784.47c1f10a.6c22.49b2@mx.google.com> <5436AEFCF0784D918AE640A0FD1CFE78@micron> Message-ID: <4a631599.86c3f10a.2016.5375@mx.google.com> Hasanat, I tried every way that I can remember to change the name of this file, JAG.nfo, to JAG.exe for use, but I get denied in every way. Now some of my memories have dropped since I had my brain operated on 3 Months ago, but I thought my education was getting back. I have been an Network Information Specialist for 17 years, now I have some trouble. Anything other suggestions that you have for me? Tina -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of A Hasanat Khan Sent: Friday, July 17, 2009 5:45 AM To: Tech Support Guy Mailing List Subject: Re: TSGL: USB Hard disk problem Tina, I have sent you some programs with which you will be able to recover the partition and files. These have been sent directly to your email address. Let me know if they have not reached you. Hasanat ----- Original Message ----- From: "Tina manley" To: "'Tech Support Guy Mailing List'" Sent: Thursday, July 16, 2009 8:59 AM Subject: Re: TSGL: USB Hard disk problem > Hasanat, > > Yes, the laptop acknowledges that there is a USB external hard drive, but > will > NOT READ anything and states that the disk has to be formatted. I already > tried it in other laptop computers and an older desktop computer. Same > error > from every one. > > Thanks! > Tina > > -----Original Message----- > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On > Behalf Of A Hasanat Khan > Sent: Wednesday, July 15, 2009 9:54 PM > To: Tech Support Guy Mailing List > Subject: Re: TSGL: USB Hard disk problem > > Tina, > > Can it detect the hard disk, as a drive, even though it says it is > empty? It seems it has lost the partition. There are many partition > recovery > > tools, which is different from undelete. I will get back to you in a few > hours with some. > > Hasanat > ----- Original Message ----- > From: "Tina manley" > To: "'Tech Support Guy Mailing List'" > Sent: Thursday, July 16, 2009 4:09 AM > Subject: Re: TSGL: USB Hard disk problem > > >> Thanks for the suggestion Hasanat but as soon as trying this the first >> thing >> it wants to do is format the USB external hard disk. Won't see anything. >> I'm still stuck with the inability to read the disk at all. >> >> -----Original Message----- >> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On >> Behalf Of A Hasanat Khan >> Sent: Wednesday, July 15, 2009 9:09 AM >> To: Tech Support Guy Mailing List >> Subject: Re: TSGL: USB Hard disk problem >> >> Try Recuva or Recover Files. They are both free. >> >> Hasanat >> ----- Original Message ----- >> From: "Tina manley" >> To: "'Tech Support Guy Mailing List'" >> Sent: Wednesday, July 15, 2009 5:49 PM >> Subject: TSGL: USB Hard disk problem >> >> >>> Having an external USB (acomdata company) hard drive is giving a BIG >>> TIME >>> reading error. >>> >>> All laptop computer data and backup is on this external USB disk. >>> The laptop went down and was reinstalled/configured >>> The external USB drive cannot be read, says the disk is empty and >>> asks if I want to format. >>> >>> I will not choose to format, I remember (back in the DOS days), that I >>> was >>> able to look at disks >>> and get files off the damaged soft and hard disks. DOES ANYONE have >>> recommendations? Software >>> has to be free if recommended. >>> >>> Thanks! >>> >>> >>> _______________________________________________ >>> Tech Support Guy Mailing List >>> http://www.tsgserver.com/list/ >>> >>> -- >>> This message has been scanned for viruses and >>> dangerous content by MailScanner, and is >>> believed to be clean. >> >> >> -- >> I am using the free version of SPAMfighter. >> We are a community of 6 million users fighting spam. >> SPAMfighter has removed 1049 of my spam emails to date. >> Get the free SPAMfighter here: http://www.spamfighter.com/len >> >> The Professional version does not have this message >> >> >> >> -- >> This message has been scanned for viruses and >> dangerous content by MailScanner, and is >> believed to be clean. >> >> >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> >> >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> >> -- >> This message has been scanned for viruses and >> dangerous content by MailScanner, and is >> believed to be clean. > > > -- > I am using the free version of SPAMfighter. > We are a community of 6 million users fighting spam. > SPAMfighter has removed 1102 of my spam emails to date. > Get the free SPAMfighter here: http://www.spamfighter.com/len > > The Professional version does not have this message > > > > -- > This message has been scanned for viruses and > dangerous content by MailScanner, and is > believed to be clean. > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > -- > This message has been scanned for viruses and > dangerous content by MailScanner, and is > believed to be clean. -- I am using the free version of SPAMfighter. We are a community of 6 million users fighting spam. SPAMfighter has removed 959 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Professional version does not have this message -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From alan_mitchell at mindspring.com Sun Jul 19 11:50:04 2009 From: alan_mitchell at mindspring.com (Alan Mitchell) Date: Sun, 19 Jul 2009 11:50:04 -0400 Subject: TSGL: USB Hard disk problem In-Reply-To: <4a631599.86c3f10a.2016.5375@mx.google.com> References: <85D00A0655B2443D8C118401EF208287@johnsp2><4A5CD9F6.6050701@gmail.com> <4a5dc247.1d1d640a.099e.3d0c@mx.google.com><5E57579EEAEA4EDA938D4D65BAD9E285@micron> <4a5e53a8.27b38c0a.1627.7bec@mx.google.com><15ED7CFE3704455E974A2183681BA893@micron> <4a5e9784.47c1f10a.6c22.49b2@mx.google.com><5436AEFCF0784D918AE640A0FD1CFE78@micron> <4a631599.86c3f10a.2016.5375@mx.google.com> Message-ID: <83E097C72C8D4F4CBD938BB77780A52F@DESKTOP> Sorry to be late on this thread. I've had some success in the past by using a Linux distro on CD and booted my system to Ubantu. It can see the drives and has permitted me to copy files and folders from the USB disk to a thumb drive. Don't know if that will work for you or not, but you could try it. Alan -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Tina manley Sent: Sunday, July 19, 2009 8:46 AM To: 'Tech Support Guy Mailing List' Subject: Re: TSGL: USB Hard disk problem Hasanat, I tried every way that I can remember to change the name of this file, JAG.nfo, to JAG.exe for use, but I get denied in every way. Now some of my memories have dropped since I had my brain operated on 3 Months ago, but I thought my education was getting back. I have been an Network Information Specialist for 17 years, now I have some trouble. Anything other suggestions that you have for me? Tina -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of A Hasanat Khan Sent: Friday, July 17, 2009 5:45 AM To: Tech Support Guy Mailing List Subject: Re: TSGL: USB Hard disk problem Tina, I have sent you some programs with which you will be able to recover the partition and files. These have been sent directly to your email address. Let me know if they have not reached you. Hasanat ----- Original Message ----- From: "Tina manley" To: "'Tech Support Guy Mailing List'" Sent: Thursday, July 16, 2009 8:59 AM Subject: Re: TSGL: USB Hard disk problem > Hasanat, > > Yes, the laptop acknowledges that there is a USB external hard drive, but > will > NOT READ anything and states that the disk has to be formatted. I already > tried it in other laptop computers and an older desktop computer. Same > error > from every one. > > Thanks! > Tina > > -----Original Message----- > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On > Behalf Of A Hasanat Khan > Sent: Wednesday, July 15, 2009 9:54 PM > To: Tech Support Guy Mailing List > Subject: Re: TSGL: USB Hard disk problem > > Tina, > > Can it detect the hard disk, as a drive, even though it says it is > empty? It seems it has lost the partition. There are many partition > recovery > > tools, which is different from undelete. I will get back to you in a few > hours with some. > > Hasanat > ----- Original Message ----- > From: "Tina manley" > To: "'Tech Support Guy Mailing List'" > Sent: Thursday, July 16, 2009 4:09 AM > Subject: Re: TSGL: USB Hard disk problem > > >> Thanks for the suggestion Hasanat but as soon as trying this the first >> thing >> it wants to do is format the USB external hard disk. Won't see anything. >> I'm still stuck with the inability to read the disk at all. >> >> -----Original Message----- >> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On >> Behalf Of A Hasanat Khan >> Sent: Wednesday, July 15, 2009 9:09 AM >> To: Tech Support Guy Mailing List >> Subject: Re: TSGL: USB Hard disk problem >> >> Try Recuva or Recover Files. They are both free. >> >> Hasanat >> ----- Original Message ----- >> From: "Tina manley" >> To: "'Tech Support Guy Mailing List'" >> Sent: Wednesday, July 15, 2009 5:49 PM >> Subject: TSGL: USB Hard disk problem >> >> >>> Having an external USB (acomdata company) hard drive is giving a BIG >>> TIME >>> reading error. >>> >>> All laptop computer data and backup is on this external USB disk. >>> The laptop went down and was reinstalled/configured >>> The external USB drive cannot be read, says the disk is empty and >>> asks if I want to format. >>> >>> I will not choose to format, I remember (back in the DOS days), that I >>> was >>> able to look at disks >>> and get files off the damaged soft and hard disks. DOES ANYONE have >>> recommendations? Software >>> has to be free if recommended. >>> >>> Thanks! >>> >>> >>> _______________________________________________ >>> Tech Support Guy Mailing List >>> http://www.tsgserver.com/list/ >>> >>> -- >>> This message has been scanned for viruses and >>> dangerous content by MailScanner, and is >>> believed to be clean. >> >> >> -- >> I am using the free version of SPAMfighter. >> We are a community of 6 million users fighting spam. >> SPAMfighter has removed 1049 of my spam emails to date. >> Get the free SPAMfighter here: http://www.spamfighter.com/len >> >> The Professional version does not have this message >> >> >> >> -- >> This message has been scanned for viruses and >> dangerous content by MailScanner, and is >> believed to be clean. >> >> >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> >> >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> >> -- >> This message has been scanned for viruses and >> dangerous content by MailScanner, and is >> believed to be clean. > > > -- > I am using the free version of SPAMfighter. > We are a community of 6 million users fighting spam. > SPAMfighter has removed 1102 of my spam emails to date. > Get the free SPAMfighter here: http://www.spamfighter.com/len > > The Professional version does not have this message > > > > -- > This message has been scanned for viruses and > dangerous content by MailScanner, and is > believed to be clean. > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > -- > This message has been scanned for viruses and > dangerous content by MailScanner, and is > believed to be clean. -- I am using the free version of SPAMfighter. We are a community of 6 million users fighting spam. SPAMfighter has removed 959 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Professional version does not have this message -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From embitt at westnet.com.au Sun Jul 19 11:53:58 2009 From: embitt at westnet.com.au (Merna Bitter) Date: Mon, 20 Jul 2009 01:53:58 +1000 Subject: TSGL: USB Hard disk problem References: <85D00A0655B2443D8C118401EF208287@johnsp2><4A5CD9F6.6050701@gmail.com> <4a5dc247.1d1d640a.099e.3d0c@mx.google.com><5E57579EEAEA4EDA938D4D65BAD9E285@micron> <4a5e53a8.27b38c0a.1627.7bec@mx.google.com><15ED7CFE3704455E974A2183681BA893@micron> <4a5e9784.47c1f10a.6c22.49b2@mx.google.com><5436AEFCF0784D918AE640A0FD1CFE78@micron> <4a631599.86c3f10a.2016.5375@mx.google.com> Message-ID: Tina, I assume the "JAG.nfo" file to which you refer is part of what Hasanat sent directly to you as there is nothing else about it in the emails below. Going back to your original post, the only specific information you provided is that "the laptop went down and was reinstalled/configured" and that your problem is with "an external USB (acomdata company) hard drive." You have not provided any details about the external drive, the laptop, or your operating system. Have you tried contacting AcomData and explaining your situation, with complete details, to them? Their website ( http://www.acomdata.com/ ) has links for "Customer Support" and "Contact Us." More info and links at http://pcsupport.about.com/od/supporta/p/acomdata.htm Alternatively, have you checked with whoever did the reinstallation/configuration? Could it be a driver problem with the reinstallation wiping out the driver(s) for the USB hard drive? If recovery is required, a discussion here - http://www.techspot.com/vb/all/windows/t-34363-The-disk-in-drive-F-is-not-formatted-Do-you-want-to-format-it-now.html - seems to be similar to your problem, although the OS and other details may not be the same. One of the links at that discussion was to http://www.cgsecurity.org/wiki/TestDisk which may or may not help you. Just some ideas, but no guarantee any will work for your situation, especially as I have not had occasion to try TestDisk. Hopefully it will be an easier matter like a driver. Merna ----- Original Message ----- From: "Tina manley" To: "'Tech Support Guy Mailing List'" Sent: Sunday, July 19, 2009 10:46 PM Subject: Re: TSGL: USB Hard disk problem > Hasanat, > > I tried every way that I can remember to change the name of this file, > JAG.nfo, to JAG.exe for use, but I get denied in every way. > > Now some of my memories have dropped since I had my brain operated on 3 > Months ago, but I thought my education was getting back. I have been an > Network Information Specialist for 17 years, now I have some trouble. > > Anything other suggestions that you have for me? > > Tina > > -----Original Message----- > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On > Behalf Of A Hasanat Khan > Sent: Friday, July 17, 2009 5:45 AM > To: Tech Support Guy Mailing List > Subject: Re: TSGL: USB Hard disk problem > > Tina, > > I have sent you some programs with which you will be able to recover the > partition and files. These have been sent directly to your email address. > Let me know if they have not reached you. > > Hasanat > ----- Original Message ----- > From: "Tina manley" > To: "'Tech Support Guy Mailing List'" > Sent: Thursday, July 16, 2009 8:59 AM > Subject: Re: TSGL: USB Hard disk problem > > >> Hasanat, >> >> Yes, the laptop acknowledges that there is a USB external hard drive, but >> will >> NOT READ anything and states that the disk has to be formatted. I >> already >> tried it in other laptop computers and an older desktop computer. Same >> error >> from every one. >> >> Thanks! >> Tina >> >> -----Original Message----- >> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On >> Behalf Of A Hasanat Khan >> Sent: Wednesday, July 15, 2009 9:54 PM >> To: Tech Support Guy Mailing List >> Subject: Re: TSGL: USB Hard disk problem >> >> Tina, >> >> Can it detect the hard disk, as a drive, even though it says it is >> empty? It seems it has lost the partition. There are many partition >> recovery >> >> tools, which is different from undelete. I will get back to you in a few >> hours with some. >> >> Hasanat >> ----- Original Message ----- >> From: "Tina manley" >> To: "'Tech Support Guy Mailing List'" >> Sent: Thursday, July 16, 2009 4:09 AM >> Subject: Re: TSGL: USB Hard disk problem >> >> >>> Thanks for the suggestion Hasanat but as soon as trying this the first >>> thing >>> it wants to do is format the USB external hard disk. Won't see >>> anything. >>> I'm still stuck with the inability to read the disk at all. >>> >>> -----Original Message----- >>> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On >>> Behalf Of A Hasanat Khan >>> Sent: Wednesday, July 15, 2009 9:09 AM >>> To: Tech Support Guy Mailing List >>> Subject: Re: TSGL: USB Hard disk problem >>> >>> Try Recuva or Recover Files. They are both free. >>> >>> Hasanat >>> ----- Original Message ----- >>> From: "Tina manley" >>> To: "'Tech Support Guy Mailing List'" >>> Sent: Wednesday, July 15, 2009 5:49 PM >>> Subject: TSGL: USB Hard disk problem >>> >>> >>>> Having an external USB (acomdata company) hard drive is giving a BIG >>>> TIME >>>> reading error. >>>> >>>> All laptop computer data and backup is on this external USB disk. >>>> The laptop went down and was reinstalled/configured >>>> The external USB drive cannot be read, says the disk is empty and >>>> asks if I want to format. >>>> >>>> I will not choose to format, I remember (back in the DOS days), that I >>>> was >>>> able to look at disks >>>> and get files off the damaged soft and hard disks. DOES ANYONE have >>>> recommendations? Software >>>> has to be free if recommended. >>>> >>>> Thanks! From christina.manley at gmail.com Sun Jul 19 14:58:06 2009 From: christina.manley at gmail.com (Tina manley) Date: Sun, 19 Jul 2009 14:58:06 -0400 Subject: TSGL: USB Hard disk problem In-Reply-To: <83E097C72C8D4F4CBD938BB77780A52F@DESKTOP> References: <85D00A0655B2443D8C118401EF208287@johnsp2><4A5CD9F6.6050701@gmail.com> <4a5dc247.1d1d640a.099e.3d0c@mx.google.com><5E57579EEAEA4EDA938D4D65BAD9E285@micron> <4a5e53a8.27b38c0a.1627.7bec@mx.google.com><15ED7CFE3704455E974A2183681BA893@micron> <4a5e9784.47c1f10a.6c22.49b2@mx.google.com><5436AEFCF0784D918AE640A0FD1CFE78@micron> <4a631599.86c3f10a.2016.5375@mx.google.com> <83E097C72C8D4F4CBD938BB77780A52F@DESKTOP> Message-ID: <4a636cc9.47c2f10a.6ad6.ffffa0a1@mx.google.com> Thanks Alan - I'm going to put that on my list to try. -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Alan Mitchell Sent: Sunday, July 19, 2009 11:50 AM To: 'Tech Support Guy Mailing List' Subject: Re: TSGL: USB Hard disk problem Sorry to be late on this thread. I've had some success in the past by using a Linux distro on CD and booted my system to Ubantu. It can see the drives and has permitted me to copy files and folders from the USB disk to a thumb drive. Don't know if that will work for you or not, but you could try it. Alan -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Tina manley Sent: Sunday, July 19, 2009 8:46 AM To: 'Tech Support Guy Mailing List' Subject: Re: TSGL: USB Hard disk problem Hasanat, I tried every way that I can remember to change the name of this file, JAG.nfo, to JAG.exe for use, but I get denied in every way. Now some of my memories have dropped since I had my brain operated on 3 Months ago, but I thought my education was getting back. I have been an Network Information Specialist for 17 years, now I have some trouble. Anything other suggestions that you have for me? Tina -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of A Hasanat Khan Sent: Friday, July 17, 2009 5:45 AM To: Tech Support Guy Mailing List Subject: Re: TSGL: USB Hard disk problem Tina, I have sent you some programs with which you will be able to recover the partition and files. These have been sent directly to your email address. Let me know if they have not reached you. Hasanat ----- Original Message ----- From: "Tina manley" To: "'Tech Support Guy Mailing List'" Sent: Thursday, July 16, 2009 8:59 AM Subject: Re: TSGL: USB Hard disk problem > Hasanat, > > Yes, the laptop acknowledges that there is a USB external hard drive, but > will > NOT READ anything and states that the disk has to be formatted. I already > tried it in other laptop computers and an older desktop computer. Same > error > from every one. > > Thanks! > Tina > > -----Original Message----- > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On > Behalf Of A Hasanat Khan > Sent: Wednesday, July 15, 2009 9:54 PM > To: Tech Support Guy Mailing List > Subject: Re: TSGL: USB Hard disk problem > > Tina, > > Can it detect the hard disk, as a drive, even though it says it is > empty? It seems it has lost the partition. There are many partition > recovery > > tools, which is different from undelete. I will get back to you in a few > hours with some. > > Hasanat > ----- Original Message ----- > From: "Tina manley" > To: "'Tech Support Guy Mailing List'" > Sent: Thursday, July 16, 2009 4:09 AM > Subject: Re: TSGL: USB Hard disk problem > > >> Thanks for the suggestion Hasanat but as soon as trying this the first >> thing >> it wants to do is format the USB external hard disk. Won't see anything. >> I'm still stuck with the inability to read the disk at all. >> >> -----Original Message----- >> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On >> Behalf Of A Hasanat Khan >> Sent: Wednesday, July 15, 2009 9:09 AM >> To: Tech Support Guy Mailing List >> Subject: Re: TSGL: USB Hard disk problem >> >> Try Recuva or Recover Files. They are both free. >> >> Hasanat >> ----- Original Message ----- >> From: "Tina manley" >> To: "'Tech Support Guy Mailing List'" >> Sent: Wednesday, July 15, 2009 5:49 PM >> Subject: TSGL: USB Hard disk problem >> >> >>> Having an external USB (acomdata company) hard drive is giving a BIG >>> TIME >>> reading error. >>> >>> All laptop computer data and backup is on this external USB disk. >>> The laptop went down and was reinstalled/configured >>> The external USB drive cannot be read, says the disk is empty and >>> asks if I want to format. >>> >>> I will not choose to format, I remember (back in the DOS days), that I >>> was >>> able to look at disks >>> and get files off the damaged soft and hard disks. DOES ANYONE have >>> recommendations? Software >>> has to be free if recommended. >>> >>> Thanks! >>> >>> >>> _______________________________________________ >>> Tech Support Guy Mailing List >>> http://www.tsgserver.com/list/ >>> >>> -- >>> This message has been scanned for viruses and >>> dangerous content by MailScanner, and is >>> believed to be clean. >> >> >> -- >> I am using the free version of SPAMfighter. >> We are a community of 6 million users fighting spam. >> SPAMfighter has removed 1049 of my spam emails to date. >> Get the free SPAMfighter here: http://www.spamfighter.com/len >> >> The Professional version does not have this message >> >> >> >> -- >> This message has been scanned for viruses and >> dangerous content by MailScanner, and is >> believed to be clean. >> >> >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> >> >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> >> -- >> This message has been scanned for viruses and >> dangerous content by MailScanner, and is >> believed to be clean. > > > -- > I am using the free version of SPAMfighter. > We are a community of 6 million users fighting spam. > SPAMfighter has removed 1102 of my spam emails to date. > Get the free SPAMfighter here: http://www.spamfighter.com/len > > The Professional version does not have this message > > > > -- > This message has been scanned for viruses and > dangerous content by MailScanner, and is > believed to be clean. > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > -- > This message has been scanned for viruses and > dangerous content by MailScanner, and is > believed to be clean. -- I am using the free version of SPAMfighter. We are a community of 6 million users fighting spam. SPAMfighter has removed 959 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Professional version does not have this message -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From hasanat at sparkbd.net Mon Jul 20 08:06:41 2009 From: hasanat at sparkbd.net (A Hasanat Khan) Date: Mon, 20 Jul 2009 18:06:41 +0600 Subject: TSGL: USB Hard disk problem References: <85D00A0655B2443D8C118401EF208287@johnsp2><4A5CD9F6.6050701@gmail.com> <4a5dc247.1d1d640a.099e.3d0c@mx.google.com><5E57579EEAEA4EDA938D4D65BAD9E285@micron> <4a5e53a8.27b38c0a.1627.7bec@mx.google.com><15ED7CFE3704455E974A2183681BA893@micron> <4a5e9784.47c1f10a.6c22.49b2@mx.google.com><5436AEFCF0784D918AE640A0FD1CFE78@micron> <4a631599.86c3f10a.2016.5375@mx.google.com> Message-ID: <284EA0CEE8594B74863F2BACB6B26652@micron> Tina, I wish I knew what happened. I sent you three files. And the file that needs to be changed from .old to .exe is called Data Recovery Windows.old. This needs to be changed. There is also a serial.txt for the serial number. Well whatever has happened it did not reach you. Instead I am sending a few URL's from where you can download data recovery software,all free or shareware. You should be able to use them to undelete/recover partition. I am sure a undelete program will solve your problem. I can also send the same files directly from my gmail to your gmail. But they somehow find executables and delete them. http://www.thefreecountry.com/utilities/datarecovery.shtml http://www.recoverdatasoftware.com/undelete-partition http://www.freedownloadscenter.com/Utilities/Backup_and_Copy_Utilities/Undelete_Partition.html Let me know how it goes. Hasanat ----- Original Message ----- From: "Tina manley" To: "'Tech Support Guy Mailing List'" Sent: Sunday, July 19, 2009 6:46 PM Subject: Re: TSGL: USB Hard disk problem > Hasanat, > > I tried every way that I can remember to change the name of this file, > JAG.nfo, to JAG.exe for use, but I get denied in every way. > > Now some of my memories have dropped since I had my brain operated on 3 > Months ago, but I thought my education was getting back. I have been an > Network Information Specialist for 17 years, now I have some trouble. > > Anything other suggestions that you have for me? > > Tina > > -----Original Message----- > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On > Behalf Of A Hasanat Khan > Sent: Friday, July 17, 2009 5:45 AM > To: Tech Support Guy Mailing List > Subject: Re: TSGL: USB Hard disk problem > > Tina, > > I have sent you some programs with which you will be able to recover the > partition and files. These have been sent directly to your email address. > Let me know if they have not reached you. > > Hasanat > ----- Original Message ----- > From: "Tina manley" > To: "'Tech Support Guy Mailing List'" > Sent: Thursday, July 16, 2009 8:59 AM > Subject: Re: TSGL: USB Hard disk problem > > >> Hasanat, >> >> Yes, the laptop acknowledges that there is a USB external hard drive, but >> will >> NOT READ anything and states that the disk has to be formatted. I >> already >> tried it in other laptop computers and an older desktop computer. Same >> error >> from every one. >> >> Thanks! >> Tina >> >> -----Original Message----- >> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On >> Behalf Of A Hasanat Khan >> Sent: Wednesday, July 15, 2009 9:54 PM >> To: Tech Support Guy Mailing List >> Subject: Re: TSGL: USB Hard disk problem >> >> Tina, >> >> Can it detect the hard disk, as a drive, even though it says it is >> empty? It seems it has lost the partition. There are many partition >> recovery >> >> tools, which is different from undelete. I will get back to you in a few >> hours with some. >> >> Hasanat >> ----- Original Message ----- >> From: "Tina manley" >> To: "'Tech Support Guy Mailing List'" >> Sent: Thursday, July 16, 2009 4:09 AM >> Subject: Re: TSGL: USB Hard disk problem >> >> >>> Thanks for the suggestion Hasanat but as soon as trying this the first >>> thing >>> it wants to do is format the USB external hard disk. Won't see >>> anything. >>> I'm still stuck with the inability to read the disk at all. >>> >>> -----Original Message----- >>> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On >>> Behalf Of A Hasanat Khan >>> Sent: Wednesday, July 15, 2009 9:09 AM >>> To: Tech Support Guy Mailing List >>> Subject: Re: TSGL: USB Hard disk problem >>> >>> Try Recuva or Recover Files. They are both free. >>> >>> Hasanat >>> ----- Original Message ----- >>> From: "Tina manley" >>> To: "'Tech Support Guy Mailing List'" >>> Sent: Wednesday, July 15, 2009 5:49 PM >>> Subject: TSGL: USB Hard disk problem >>> >>> >>>> Having an external USB (acomdata company) hard drive is giving a BIG >>>> TIME >>>> reading error. >>>> >>>> All laptop computer data and backup is on this external USB disk. >>>> The laptop went down and was reinstalled/configured >>>> The external USB drive cannot be read, says the disk is empty and >>>> asks if I want to format. >>>> >>>> I will not choose to format, I remember (back in the DOS days), that I >>>> was >>>> able to look at disks >>>> and get files off the damaged soft and hard disks. DOES ANYONE have >>>> recommendations? Software >>>> has to be free if recommended. >>>> >>>> Thanks! >>>> >>>> >>>> _______________________________________________ >>>> Tech Support Guy Mailing List >>>> http://www.tsgserver.com/list/ >>>> >>>> -- >>>> This message has been scanned for viruses and >>>> dangerous content by MailScanner, and is >>>> believed to be clean. >>> >>> >>> -- >>> I am using the free version of SPAMfighter. >>> We are a community of 6 million users fighting spam. >>> SPAMfighter has removed 1049 of my spam emails to date. >>> Get the free SPAMfighter here: http://www.spamfighter.com/len >>> >>> The Professional version does not have this message >>> >>> >>> >>> -- >>> This message has been scanned for viruses and >>> dangerous content by MailScanner, and is >>> believed to be clean. >>> >>> >>> _______________________________________________ >>> Tech Support Guy Mailing List >>> http://www.tsgserver.com/list/ >>> >>> >>> _______________________________________________ >>> Tech Support Guy Mailing List >>> http://www.tsgserver.com/list/ >>> >>> -- >>> This message has been scanned for viruses and >>> dangerous content by MailScanner, and is >>> believed to be clean. >> >> >> -- >> I am using the free version of SPAMfighter. >> We are a community of 6 million users fighting spam. >> SPAMfighter has removed 1102 of my spam emails to date. >> Get the free SPAMfighter here: http://www.spamfighter.com/len >> >> The Professional version does not have this message >> >> >> >> -- >> This message has been scanned for viruses and >> dangerous content by MailScanner, and is >> believed to be clean. >> >> >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> >> >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> >> -- >> This message has been scanned for viruses and >> dangerous content by MailScanner, and is >> believed to be clean. > > > -- > I am using the free version of SPAMfighter. > We are a community of 6 million users fighting spam. > SPAMfighter has removed 959 of my spam emails to date. > Get the free SPAMfighter here: http://www.spamfighter.com/len > > The Professional version does not have this message > > > > -- > This message has been scanned for viruses and > dangerous content by MailScanner, and is > believed to be clean. > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > -- > This message has been scanned for viruses and > dangerous content by MailScanner, and is > believed to be clean. -- I am using the free version of SPAMfighter. We are a community of 6 million users fighting spam. SPAMfighter has removed 1199 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Professional version does not have this message -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. From christina.manley at gmail.com Mon Jul 20 18:42:58 2009 From: christina.manley at gmail.com (Tina manley) Date: Mon, 20 Jul 2009 18:42:58 -0400 Subject: TSGL: USB Hard disk problem In-Reply-To: <284EA0CEE8594B74863F2BACB6B26652@micron> References: <85D00A0655B2443D8C118401EF208287@johnsp2><4A5CD9F6.6050701@gmail.com> <4a5dc247.1d1d640a.099e.3d0c@mx.google.com><5E57579EEAEA4EDA938D4D65BAD9E285@micron> <4a5e53a8.27b38c0a.1627.7bec@mx.google.com><15ED7CFE3704455E974A2183681BA893@micron> <4a5e9784.47c1f10a.6c22.49b2@mx.google.com><5436AEFCF0784D918AE640A0FD1CFE78@micron> <4a631599.86c3f10a.2016.5375@mx.google.com> <284EA0CEE8594B74863F2BACB6B26652@micron> Message-ID: <4a64f300.02015a0a.249f.ffffbaa7@mx.google.com> Good Evening Hasanat, I am still waiting for the 100% of look. So far I am hoping for the best. I'll let you know how this went for your info. Tina From ian at iarp.ca Mon Jul 20 22:06:26 2009 From: ian at iarp.ca (Ian Ramsey-Planck) Date: Mon, 20 Jul 2009 22:06:26 -0400 Subject: TSGL: USB Hard disk problem In-Reply-To: <4a64f300.02015a0a.249f.ffffbaa7@mx.google.com> References: <85D00A0655B2443D8C118401EF208287@johnsp2> <4a5dc247.1d1d640a.099e.3d0c@mx.google.com> <5E57579EEAEA4EDA938D4D65BAD9E285@micron> <4a5e53a8.27b38c0a.1627.7bec@mx.google.com> <15ED7CFE3704455E974A2183681BA893@micron> <4a5e9784.47c1f10a.6c22.49b2@mx.google.com> <5436AEFCF0784D918AE640A0FD1CFE78@micron> <4a631599.86c3f10a.2016.5375@mx.google.com> <284EA0CEE8594B74863F2BACB6B26652@micron> <4a64f300.02015a0a.249f.ffffbaa7@mx.google.com> Message-ID: Hey Tina, I have a program that i paid for sometime ago thats buried somewhere within my stash of programs. As long as you wouldn't start sharing it, I'd be willing to lend it to you. It's solved almost all of my hard drive problems whenever i had one. Let me know if the programs your about to try do or don't work and i'll email it. Only down side is, is you'd have to be able to take the drive out of the enclosure and put it into a machine as its main hard drive, boot off a CD(burned from the program i have) and then run whatever section you'd need to recover partitions... etc On Mon, Jul 20, 2009 at 6:42 PM, Tina manley wrote: > Good Evening Hasanat, > > I am still waiting for the 100% of look. So far I am hoping for the best. > I'll let you know how this went for your info. > > Tina > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > -- Thanks Ian R-P From leebunyard at comcast.net Wed Jul 29 00:33:52 2009 From: leebunyard at comcast.net (Lee Bunyard) Date: Tue, 28 Jul 2009 21:33:52 -0700 Subject: TSGL: Obtaining Server Contact Info Message-ID: <4A6FD130.6070203@comcast.net> I've had a registered domain name for over 10 years now. The registration is current thru 2013 (or something like that). Years ago, after I registered the domain name, I located a company which agreed to host my website for this domain on their host server for a one time fee. They gave me administrative access and I created the website. I've done periodic updates to the website via FTP access and using my administrative access password, etc. The website is still active. I have not done any kind of administrative updates on this website for 3-4 years. I'd like to do some updates to this website but much to my shock, discovered that I've lost all contact and access information (FTP, passwords, etc.) for the server that is hosting this website. I need to get contact information (preferably email) for the people who operate this host server but I have no idea how to do that. I tried a WHOIS for the domain name but what it gives me is the registered information for the domain (which is me of course). It doesn't provide info regarding the server hosting this domain. Can anyone tell what I need to do to get contact information for the server hosting my domain??? I feel kind of foolish asking this question but I honestly don't know how to get this info. Any help appreciated. Lee in the Mountains of Northern California From ian at iarp.ca Wed Jul 29 01:17:57 2009 From: ian at iarp.ca (Ian Ramsey-Planck) Date: Wed, 29 Jul 2009 01:17:57 -0400 Subject: TSGL: Obtaining Server Contact Info In-Reply-To: <4A6FD130.6070203@comcast.net> References: <4A6FD130.6070203@comcast.net> Message-ID: WhoIs Always shows 2 Name servers for the host(their mandatory). They maybe IP addresses or domains like ns57.1and1.com (like my website). This lets you know that i host via 1and1. If it's an IP address you can visit the website listed below, type in the IP address into the box and it'll tell you who hosts it. http://www.domaincrawler.com Hope this helps On Wed, Jul 29, 2009 at 12:33 AM, Lee Bunyard wrote: > I've had a registered domain name for over 10 years now. The registration > is current thru 2013 (or something like that). Years ago, after I > registered the domain name, I located a company which agreed to host my > website for this domain on their host server for a one time fee. They gave > me administrative access and I created the website. I've done periodic > updates to the website via FTP access and using my administrative access > password, etc. The website is still active. I have not done any kind of > administrative updates on this website for 3-4 years. I'd like to do some > updates to this website but much to my shock, discovered that I've lost all > contact and access information (FTP, passwords, etc.) for the server that is > hosting this website. I need to get contact information (preferably email) > for the people who operate this host server but I have no idea how to do > that. I tried a WHOIS for the domain name but what it gives me is the > registered information for the domain (which is me of course). It doesn't > provide info regarding the server hosting this domain. > Can anyone tell what I need to do to get contact information for the server > hosting my domain??? I feel kind of foolish asking this question but I > honestly don't know how to get this info. Any help appreciated. > Lee in the Mountains of Northern California > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > -- Thanks Ian R-P From leebunyard at comcast.net Wed Jul 29 12:50:33 2009 From: leebunyard at comcast.net (Lee Bunyard) Date: Wed, 29 Jul 2009 09:50:33 -0700 Subject: TSGL: Obtaining Server Contact Info In-Reply-To: References: <4A6FD130.6070203@comcast.net> Message-ID: <4A707DD9.9070100@comcast.net> Ian--I did as you suggested. The two Name Servers shown for my domain name under a WHOIS search are: ns1.cnetglobal.org ns2.cnetglobal.org So the domain name of the server hosting my website is apparently cnetglobal.org However when I do a WHOIS search for cnetglobal.org, it comes back "no matches found". Any advice on what to do now?? Thanks. Lee in the Mountains of Northern California **************************************************************************** Ian Ramsey-Planck wrote: > WhoIs Always shows 2 Name servers for the host(their mandatory). They maybe > IP addresses or domains like ns57.1and1.com (like my website). This lets you > know that i host via 1and1. If it's an IP address you can visit the website > listed below, type in the IP address into the box and it'll tell you who > hosts it. > > http://www.domaincrawler.com > > Hope this helps > > On Wed, Jul 29, 2009 at 12:33 AM, Lee Bunyard wrote: > > >> I've had a registered domain name for over 10 years now. The registration >> is current thru 2013 (or something like that). Years ago, after I >> registered the domain name, I located a company which agreed to host my >> website for this domain on their host server for a one time fee. They gave >> me administrative access and I created the website. I've done periodic >> updates to the website via FTP access and using my administrative access >> password, etc. The website is still active. I have not done any kind of >> administrative updates on this website for 3-4 years. I'd like to do some >> updates to this website but much to my shock, discovered that I've lost all >> contact and access information (FTP, passwords, etc.) for the server that is >> hosting this website. I need to get contact information (preferably email) >> for the people who operate this host server but I have no idea how to do >> that. I tried a WHOIS for the domain name but what it gives me is the >> registered information for the domain (which is me of course). It doesn't >> provide info regarding the server hosting this domain. >> Can anyone tell what I need to do to get contact information for the server >> hosting my domain??? I feel kind of foolish asking this question but I >> honestly don't know how to get this info. Any help appreciated. >> Lee in the Mountains of Northern California >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> >> > > > > > ------------------------------------------------------------------------ > > > No virus found in this incoming message. > Checked by AVG - www.avg.com > Version: 8.5.392 / Virus Database: 270.13.35/2270 - Release Date: 07/29/09 06:12:00 > > From hdavis1 at gmail.com Wed Jul 29 13:08:29 2009 From: hdavis1 at gmail.com (H Davis) Date: Wed, 29 Jul 2009 13:08:29 -0400 Subject: TSGL: Obtaining Server Contact Info In-Reply-To: <4A707DD9.9070100@comcast.net> References: <4A6FD130.6070203@comcast.net> <4A707DD9.9070100@comcast.net> Message-ID: <4A70820D.7010803@gmail.com> Lee, It looks like cnetglobal.org is owned but isn't used for anything by the owners except as a name server. My guess is that the same folks own www.cnetglobal.com which redirects to www.cngs.com and does have a home page and shows contact info. They also seem to be associated with Nicranch.com for domain registrations. One red flag I see is no physical address anywhere and their identity is hidden in the Whois record. Also, they are registered through Twocows but they have their own registrar??? They might be a reseller. The Whois info is below: Registrant: Contactprivacy.com 96 Mowat Ave Toronto, ON M6K 3M1 CA Domain name: CNGS.COM Administrative Contact: contactprivacy.com, cngs.com at contactprivacy.com 96 Mowat Ave Toronto, ON M6K 3M1 CA +1.4165385457 Technical Contact: contactprivacy.com, cngs.com at contactprivacy.com 96 Mowat Ave Toronto, ON M6K 3M1 CA +1.4165385457 Registration Service Provider: CNETGlobal Inc., support at nicranch.com http://www.NicRanch.com Web Hosting, Content Management Systems, POP3 to Exchange Mail services, Mirror Hosting - Failover & Load Balancing. Registrar of Record: TUCOWS, INC. Record last updated on 11-Mar-2009. Record expires on 16-Mar-2010. Record created on 17-Mar-1998. Registrar Domain Name Help Center: http://domainhelp.tucows.com Domain servers in listed order: NS1.CNETGLOBAL.ORG NS3.CNETGLOBAL.ORG NS2.CNETGLOBAL.ORG NS4.CNETGLOBAL.ORG Domain status: clientDeleteProhibited clientTransferProhibited clientUpdateProhibited H Davis Lee Bunyard wrote: > Ian--I did as you suggested. The two Name Servers shown for my domain > name under a WHOIS search are: > > ns1.cnetglobal.org > ns2.cnetglobal.org > > So the domain name of the server hosting my website is apparently > cnetglobal.org > However when I do a WHOIS search for cnetglobal.org, it comes back "no > matches found". > Any advice on what to do now?? Thanks. > Lee in the Mountains of Northern California > > **************************************************************************** > > > Ian Ramsey-Planck wrote: >> WhoIs Always shows 2 Name servers for the host(their mandatory). They >> maybe >> IP addresses or domains like ns57.1and1.com (like my website). This >> lets you >> know that i host via 1and1. If it's an IP address you can visit the >> website >> listed below, type in the IP address into the box and it'll tell you who >> hosts it. >> >> http://www.domaincrawler.com >> >> Hope this helps >> >> On Wed, Jul 29, 2009 at 12:33 AM, Lee Bunyard >> wrote: >> >> >>> I've had a registered domain name for over 10 years now. The >>> registration >>> is current thru 2013 (or something like that). Years ago, after I >>> registered the domain name, I located a company which agreed to host my >>> website for this domain on their host server for a one time fee. >>> They gave >>> me administrative access and I created the website. I've done periodic >>> updates to the website via FTP access and using my administrative >>> access >>> password, etc. The website is still active. I have not done any >>> kind of >>> administrative updates on this website for 3-4 years. I'd like to >>> do some >>> updates to this website but much to my shock, discovered that I've >>> lost all >>> contact and access information (FTP, passwords, etc.) for the server >>> that is >>> hosting this website. I need to get contact information (preferably >>> email) >>> for the people who operate this host server but I have no idea how >>> to do >>> that. I tried a WHOIS for the domain name but what it gives me is the >>> registered information for the domain (which is me of course). It >>> doesn't >>> provide info regarding the server hosting this domain. >>> Can anyone tell what I need to do to get contact information for the >>> server >>> hosting my domain??? I feel kind of foolish asking this question but I >>> honestly don't know how to get this info. Any help appreciated. >>> Lee in the Mountains of Northern California >>> _______________________________________________ >>> Tech Support Guy Mailing List >>> http://www.tsgserver.com/list/ >>> >>> >> >> >> >> >> ------------------------------------------------------------------------ >> >> >> No virus found in this incoming message. >> Checked by AVG - www.avg.com Version: 8.5.392 / Virus Database: >> 270.13.35/2270 - Release Date: 07/29/09 06:12:00 >> >> > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > -- H Davis hdavis1 at gmail.com From deepend at tpg.com.au Thu Jul 30 06:39:26 2009 From: deepend at tpg.com.au (Don Penlington) Date: Thu, 30 Jul 2009 20:39:26 +1000 Subject: TSGL: Obtaining Server Contact Info In-Reply-To: <4A707DD9.9070100@comcast.net> References: <4A6FD130.6070203@comcast.net> Message-ID: <4.3.2.20090730203748.00c81ce8@mail.tpg.com.au> Lee wrote: >So the domain name of the server hosting my website is apparently >cnetglobal.org >However when I do a WHOIS search for cnetglobal.org, it comes back "no >matches found". >Any advice on what to do now?? >> There are plenty of hits for cnetglobal on google. They should take you to their home site. Don Penlington From harleys at eastlink.ca Thu Jul 30 21:09:41 2009 From: harleys at eastlink.ca (Sanford House) Date: Thu, 30 Jul 2009 22:09:41 -0300 Subject: TSGL: USB Hard disk problem References: <85D00A0655B2443D8C118401EF208287@johnsp2> <4a5dc247.1d1d640a.099e.3d0c@mx.google.com> <5E57579EEAEA4EDA938D4D65BAD9E285@micron> <4a5e53a8.27b38c0a.1627.7bec@mx.google.com> <15ED7CFE3704455E974A2183681BA893@micron> <4a5e9784.47c1f10a.6c22.49b2@mx.google.com> <5436AEFCF0784D918AE640A0FD1CFE78@micron> <4a631599.86c3f10a.2016.5375@mx.google.com> <284EA0CEE8594B74863F2BACB6B26652@micron> <4a64f300.02015a0a.249f.ffffbaa7@mx.google.com> Message-ID: <64E5AF860EB348548DC21DE1EDAE5898@SHCCTowerP4dualcore> Hi I have heard of a program called hd security tools 1.2a that is supposed to do wonders in recovering hard drives, but I can't find anyone selling it today. Has anyone heard of it and where is could be purchased? It might be of some help. Thanks Harley Sanford ----- Original Message ----- From: "Ian Ramsey-Planck" To: "Tech Support Guy Mailing List" Sent: Monday, July 20, 2009 11:06 PM Subject: Re: TSGL: USB Hard disk problem > Hey Tina, > > I have a program that i paid for sometime ago thats buried somewhere > within > my stash of programs. As long as you wouldn't start sharing it, I'd be > willing to lend it to you. It's solved almost all of my hard drive > problems > whenever i had one. Let me know if the programs your about to try do or > don't work and i'll email it. > > Only down side is, is you'd have to be able to take the drive out of the > enclosure and put it into a machine as its main hard drive, boot off a > CD(burned from the program i have) and then run whatever section you'd > need > to recover partitions... etc > > On Mon, Jul 20, 2009 at 6:42 PM, Tina manley > wrote: > >> Good Evening Hasanat, >> >> I am still waiting for the 100% of look. So far I am hoping for the >> best. >> I'll let you know how this went for your info. >> >> Tina >> >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> >> > > > -- > Thanks > Ian R-P > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > From coover at fastmail.fm Fri Jul 31 00:35:08 2009 From: coover at fastmail.fm (Russell W. Coover) Date: Thu, 30 Jul 2009 21:35:08 -0700 Subject: TSGL: USB Hard disk problem In-Reply-To: <64E5AF860EB348548DC21DE1EDAE5898@SHCCTowerP4dualcore> References: <85D00A0655B2443D8C118401EF208287@johnsp2><4a5dc247.1d1d640a.099e.3d0c@mx.google.com><5E57579EEAEA4EDA938D4D65BAD9E285@micron><4a5e53a8.27b38c0a.1627.7bec@mx.google.com><15ED7CFE3704455E974A2183681BA893@micron><4a5e9784.47c1f10a.6c22.49b2@mx.google.com><5436AEFCF0784D918AE640A0FD1CFE78@micron><4a631599.86c3f10a.2016.5375@mx.google.com><284EA0CEE8594B74863F2BACB6B26652@micron><4a64f300.02015a0a.249f.ffffbaa7@mx.google.com> <64E5AF860EB348548DC21DE1EDAE5898@SHCCTowerP4dualcore> Message-ID: <925561EB090F4B13BDFD2D9BC2C3DCB6@AcerPC> Don't know about HD Security Tools, but you might want to look at "Spin Rite" ... http://www.grc.com/sr/spinrite.htm $89 US from the very excellent Gibson Research (Steve Gibson). Russ Coover -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Sanford House Sent: Thursday, July 30, 2009 6:10 PM To: Tech Support Guy Mailing List Subject: Re: TSGL: USB Hard disk problem Hi I have heard of a program called hd security tools 1.2a that is supposed to do wonders in recovering hard drives, but I can't find anyone selling it today. Has anyone heard of it and where is could be purchased? It might be of some help. Thanks Harley Sanford ----- Original Message ----- From: "Ian Ramsey-Planck" To: "Tech Support Guy Mailing List" Sent: Monday, July 20, 2009 11:06 PM Subject: Re: TSGL: USB Hard disk problem > Hey Tina, > > I have a program that i paid for sometime ago thats buried somewhere > within > my stash of programs. As long as you wouldn't start sharing it, I'd be > willing to lend it to you. It's solved almost all of my hard drive > problems > whenever i had one. Let me know if the programs your about to try do or > don't work and i'll email it. > > Only down side is, is you'd have to be able to take the drive out of the > enclosure and put it into a machine as its main hard drive, boot off a > CD(burned from the program i have) and then run whatever section you'd > need > to recover partitions... etc > > On Mon, Jul 20, 2009 at 6:42 PM, Tina manley > wrote: > >> Good Evening Hasanat, >> >> I am still waiting for the 100% of look. So far I am hoping for the >> best. >> I'll let you know how this went for your info. >> >> Tina >> >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> >> > > > -- > Thanks > Ian R-P > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/