From jonpan at onlinehome.de  Sun Mar  1 05:01:40 2009
From: jonpan at onlinehome.de (Jon)
Date: Sun, 1 Mar 2009 11:01:40 +0100
Subject: TSGL: Laptop interference
References: <399BD0E386F5469B9AE1E022B8FEF6CF@johnsp2><ae7a01c9998e$700b14f0$0201a8c0@til4200><1D217976CC404486AB692808771DFA0F@johnsp2>
	<af1801c99a41$343f5f90$0201a8c0@til4200>
Message-ID: <C94DAB993403491F8BC6AC930CD897B5@johnsp2>


In a hurry!
The Al-foil reduces the interference but doesn't eliminate it. Thanks for the idea.
A coil, with current flowing, will only induce a voltage in a nearby coil when switched on'off, if the current changes or the coil is moved relative to the first. A metal plate will be comparable to the second coil.
Conclude: as you suggest, the laptop is obviously not dead when switched off. What is 'working'?
Suggest you wrap up in aluminium (aluminum, Ross!) foil when showering!
Have a good weekend.
John
Od/G

----- Original Message ----- 
From: Tilman Brandl 
To: Tech Support Guy Mailing List 
Sent: Sunday, March 01, 2009 3:41 AM
Subject: Re: TSGL: Laptop interference



".... when my car approaches the junction, the lights always change to red!"

LOL. I know those too ;-)

"....neither the radio nor the laptop are moving, so surely EM-waves have to be radiating from the laptop?"

hmmmm - re. the traffic lights they might even work without a car *moving* across an inductive coil, I'm not sure. The mere presence of a huge metallic object would change the state of the inductive sensor. Basically such systems work based on induction, that's all I know ... 
While it's not exactly the same, think of the effect of touching a radio antenna with your hand: The presence of your hand alone is changing the EM field. Other example - my oldfashioned bathroom radio sometimes shows intereference effects when I close the (metal framed) shower cubicle door (with weak stations only).

As to the notebook under your table. I could think of different ways that it might create intereferences. One question here is, how *dead* is a notebook when switched off and disconnected? Mainly I would think that any of the different oscillating circuits inside the notebook gets stimulated by the EM fields around your radio and sends an echo, either with a frequency shift or a time lag. I could think of different echos, based on HF or IF level, or even AF.

Maybe others can add more and better advice. My IT engineering times are way too far back, and I may not be up to date with this stuff ;-/

You could btw put an end to the interference by shielding your workplace with e.g. a grounded piece of sheet metal big enough - even aluminium foil would do.

Tilman

----- Original Message ----- 
From: "Jon" <jonpan at onlinehome.de>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Saturday, February 28, 2009 12:27 PM
Subject: Re: TSGL: Laptop interference


> Hi Tilman,
> 
> Funny, when my car approaches the junction, the lights always change to red!
> 
> In this case, neither the radio nor the laptop are moving, so surely EM-waves have to be radiating from the laptop?
> 
> Cheers,
> 
> John
> Od/G
> 
> ----- Original Message ----- 
> From: Tilman Brandl 
> To: Tech Support Guy Mailing List 
> Sent: Saturday, February 28, 2009 11:22 AM
> Subject: Re: TSGL: Laptop interference
> 
> 
> Hi,
> 
> from what I recall from earlier times:
> 
> This phenomenon is created by (electric/magnetic) fields getting influenced by hardware. Like with the induction wires that switch traffic lights to green whenever a car is close to the wires/coil under the tarmac.
> 
> Here Your notebook could act as the car, I guess.
> 
> Tilman
> 
> ----- Original Message ----- 
> From: "Jon" <jonpan at onlinehome.de>
> To: "ListTSG" <List at tsgserver.com>
> Sent: Friday, February 27, 2009 4:35 PM
> Subject: TSGL: Laptop interference
> 
> 
>> Hi all,
>> 
>> Interesting phenomenon: I have a laptop on a slide-in board under my worktable. When working on medium-wave radios on the table, there is considerable audio interference despite the fact that the laptop is switched off and disconnected from the power outlet and the wireless network. 
>> What can be radiating (and draining the battery)?
>> 
>> John
>> Od/G
>> 
>> P.S. try holding a MW radio in front of a TFT monitor!


_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/

From tbrandl2 at chello.at  Sun Mar  1 08:02:23 2009
From: tbrandl2 at chello.at (Tilman Brandl)
Date: Sun, 1 Mar 2009 14:02:23 +0100
Subject: TSGL: Laptop interference
References: <399BD0E386F5469B9AE1E022B8FEF6CF@johnsp2><ae7a01c9998e$700b14f0$0201a8c0@til4200><1D217976CC404486AB692808771DFA0F@johnsp2><af1801c99a41$343f5f90$0201a8c0@til4200>
	<C94DAB993403491F8BC6AC930CD897B5@johnsp2>
Message-ID: <af7a01c99a6d$fdaac5f0$0201a8c0@til4200>

Hi John,

".... A coil, with current flowing, will only induce a voltage in a nearby coil when switched on'off, if the current changes or the coil is moved relative to the first"

I guess that's correct. But then, with an IF or HF field emanating from a coil (oscillating circuit), the current is changing with high frequency, which may induce a voltage in any nearby circuit. 

"...Suggest you wrap up in aluminium (aluminum, Ross!) foil when showering!" 
Great idea! LOL

Tilman
(scraping together knowledge from earlier decades)

----- Original Message ----- 
From: "Jon" <jonpan at onlinehome.de>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Sunday, March 01, 2009 11:01 AM
Subject: Re: TSGL: Laptop interference


> 
> In a hurry!
> The Al-foil reduces the interference but doesn't eliminate it. Thanks for the idea.
> A coil, with current flowing, will only induce a voltage in a nearby coil when switched on'off, if the current changes or the coil is moved relative to the first. A metal plate will be comparable to the second coil.
> Conclude: as you suggest, the laptop is obviously not dead when switched off. What is 'working'?
> Suggest you wrap up in aluminium (aluminum, Ross!) foil when showering!
> Have a good weekend.
> John
> Od/G
> 
> ----- Original Message ----- 
> From: Tilman Brandl 
> To: Tech Support Guy Mailing List 
> Sent: Sunday, March 01, 2009 3:41 AM
> Subject: Re: TSGL: Laptop interference
> 
> 
> 
> ".... when my car approaches the junction, the lights always change to red!"
> 
> LOL. I know those too ;-)
> 
> "....neither the radio nor the laptop are moving, so surely EM-waves have to be radiating from the laptop?"
> 
> hmmmm - re. the traffic lights they might even work without a car *moving* across an inductive coil, I'm not sure. The mere presence of a huge metallic object would change the state of the inductive sensor. Basically such systems work based on induction, that's all I know ... 
> While it's not exactly the same, think of the effect of touching a radio antenna with your hand: The presence of your hand alone is changing the EM field. Other example - my oldfashioned bathroom radio sometimes shows intereference effects when I close the (metal framed) shower cubicle door (with weak stations only).
> 
> As to the notebook under your table. I could think of different ways that it might create intereferences. One question here is, how *dead* is a notebook when switched off and disconnected? Mainly I would think that any of the different oscillating circuits inside the notebook gets stimulated by the EM fields around your radio and sends an echo, either with a frequency shift or a time lag. I could think of different echos, based on HF or IF level, or even AF.
> 
> Maybe others can add more and better advice. My IT engineering times are way too far back, and I may not be up to date with this stuff ;-/
> 
> You could btw put an end to the interference by shielding your workplace with e.g. a grounded piece of sheet metal big enough - even aluminium foil would do.
> 
> Tilman
> 
> ----- Original Message ----- 
> From: "Jon" <jonpan at onlinehome.de>
> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
> Sent: Saturday, February 28, 2009 12:27 PM
> Subject: Re: TSGL: Laptop interference
> 
> 
>> Hi Tilman,
>> 
>> Funny, when my car approaches the junction, the lights always change to red!
>> 
>> In this case, neither the radio nor the laptop are moving, so surely EM-waves have to be radiating from the laptop?
>> 
>> Cheers,
>> 
>> John
>> Od/G
>> 
>> ----- Original Message ----- 
>> From: Tilman Brandl 
>> To: Tech Support Guy Mailing List 
>> Sent: Saturday, February 28, 2009 11:22 AM
>> Subject: Re: TSGL: Laptop interference
>> 
>> 
>> Hi,
>> 
>> from what I recall from earlier times:
>> 
>> This phenomenon is created by (electric/magnetic) fields getting influenced by hardware. Like with the induction wires that switch traffic lights to green whenever a car is close to the wires/coil under the tarmac.
>> 
>> Here Your notebook could act as the car, I guess.
>> 
>> Tilman
>> 
>> ----- Original Message ----- 
>> From: "Jon" <jonpan at onlinehome.de>
>> To: "ListTSG" <List at tsgserver.com>
>> Sent: Friday, February 27, 2009 4:35 PM
>> Subject: TSGL: Laptop interference
>> 
>> 
>>> Hi all,
>>> 
>>> Interesting phenomenon: I have a laptop on a slide-in board under my worktable. When working on medium-wave radios on the table, there is considerable audio interference despite the fact that the laptop is switched off and disconnected from the power outlet and the wireless network. 
>>> What can be radiating (and draining the battery)?
>>> 
>>> John
>>> Od/G
>>> 
>>> P.S. try holding a MW radio in front of a TFT monitor!



From misterclever at hotmail.com  Mon Mar  2 16:46:22 2009
From: misterclever at hotmail.com (Geoff Glave)
Date: Mon, 2 Mar 2009 13:46:22 -0800
Subject: TSGL: Ripping Audiobook CDs to MP3
In-Reply-To: <af7a01c99a6d$fdaac5f0$0201a8c0@til4200>
References: <399BD0E386F5469B9AE1E022B8FEF6CF@johnsp2><ae7a01c9998e$700b14f0$0201a8c0@til4200><1D217976CC404486AB692808771DFA0F@johnsp2><af1801c99a41$343f5f90$0201a8c0@til4200>
	<C94DAB993403491F8BC6AC930CD897B5@johnsp2> 
	<af7a01c99a6d$fdaac5f0$0201a8c0@til4200>
Message-ID: <BAY110-W256AB0CACB2124F259136ED0A90@phx.gbl>


Hi All,
 
I'm trying to rip a 10-CD audiobook to MP3.  I've tried ripping it using Media Player 11 as well as the current version of FreeRip.  In both cases certain tracks on certain CDs abort the ripping process with 'error.'  I've tried 2 different PCs, both running up to date versions of XP - Both exhibit this problem.
 
The CDs are pristine and the tracks play fine.  I know I could do an audio capture with the likes of audacity, but this would take days for 10 CDs.
 
Any suggestions as to how to do this?  Anyone know of a more robust ripper?
 
Cheers,
Geoff in Vancouver
 
_________________________________________________________________
Reunite with the people closest to you, chat face to face with Messenger.
http://go.microsoft.com/?linkid=9650736

From misterclever at hotmail.com  Mon Mar  2 17:19:46 2009
From: misterclever at hotmail.com (Geoff Glave)
Date: Mon, 2 Mar 2009 14:19:46 -0800
Subject: TSGL: Open Firefox in a specific window size?
In-Reply-To: <BAY110-W256AB0CACB2124F259136ED0A90@phx.gbl>
References: <399BD0E386F5469B9AE1E022B8FEF6CF@johnsp2><ae7a01c9998e$700b14f0$0201a8c0@til4200><1D217976CC404486AB692808771DFA0F@johnsp2><af1801c99a41$343f5f90$0201a8c0@til4200>
	<C94DAB993403491F8BC6AC930CD897B5@johnsp2> 
	<af7a01c99a6d$fdaac5f0$0201a8c0@til4200> 
	<BAY110-W256AB0CACB2124F259136ED0A90@phx.gbl>
Message-ID: <BAY110-W17C75781598BEE3B99B217D0A90@phx.gbl>


I need to make a screen-cam movie of a web application, and I'd like to open the browser window to a specific size (1024x768), preferably without changing my resolution.
 
Anyone know how I can do that?
 
Thanks in advance.
_________________________________________________________________
Reunite with the people closest to you, chat face to face with Messenger.
http://go.microsoft.com/?linkid=9650736

From jonpan at onlinehome.de  Tue Mar  3 04:15:42 2009
From: jonpan at onlinehome.de (Jon)
Date: Tue, 3 Mar 2009 10:15:42 +0100
Subject: TSGL: Open Firefox in a specific window size?
References: <399BD0E386F5469B9AE1E022B8FEF6CF@johnsp2><ae7a01c9998e$700b14f0$0201a8c0@til4200><1D217976CC404486AB692808771DFA0F@johnsp2><af1801c99a41$343f5f90$0201a8c0@til4200><C94DAB993403491F8BC6AC930CD897B5@johnsp2>
	<af7a01c99a6d$fdaac5f0$0201a8c0@til4200>
	<BAY110-W256AB0CACB2124F259136ED0A90@phx.gbl>
	<BAY110-W17C75781598BEE3B99B217D0A90@phx.gbl>
Message-ID: <2056C5DA7B484310B95E305D35C1EA50@johnsp2>

Geoff, at least in my case, if you click the "Maximise" button so that it's not maximised and then drag the perimeter lines to the required size, it opens on that size next time. I know it sounds too easy but...

John
Od/G

----- Original Message ----- 
From: Geoff Glave 
To: list at tsgserver.com 
Sent: Monday, March 02, 2009 11:19 PM
Subject: TSGL: Open Firefox in a specific window size?



I need to make a screen-cam movie of a web application, and I'd like to open the browser window to a specific size (1024x768), preferably without changing my resolution.
 
Anyone know how I can do that?
 
Thanks in advance.
_________________________________________________________________
Reunite with the people closest to you, chat face to face with Messenger.
http://go.microsoft.com/?linkid=9650736
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/

From misterclever at hotmail.com  Tue Mar  3 11:31:18 2009
From: misterclever at hotmail.com (Geoff Glave)
Date: Tue, 3 Mar 2009 08:31:18 -0800
Subject: TSGL: Open Firefox in a specific window size?
In-Reply-To: <2056C5DA7B484310B95E305D35C1EA50@johnsp2>
References: <399BD0E386F5469B9AE1E022B8FEF6CF@johnsp2><ae7a01c9998e$700b14f0$0201a8c0@til4200><1D217976CC404486AB692808771DFA0F@johnsp2><af1801c99a41$343f5f90$0201a8c0@til4200><C94DAB993403491F8BC6AC930CD897B5@johnsp2>
	<af7a01c99a6d$fdaac5f0$0201a8c0@til4200>
	<BAY110-W256AB0CACB2124F259136ED0A90@phx.gbl>
	<BAY110-W17C75781598BEE3B99B217D0A90@phx.gbl> 
	<2056C5DA7B484310B95E305D35C1EA50@johnsp2>
Message-ID: <BAY110-W419B1A1F6670BA072972D0D0A60@phx.gbl>


Thanks John - I hear you, but the problem with that solution is there's no way to tell I'm exactly at 1024 x 768.  I could be at 1000 x 8000 pixels and I wouldn't know.
 
I need to be able to open the window at 1024 x 768 and know that's the resolution I'm at.
 
Cheers,
Geoff in Vancouver

----------------------------------------
> From: jonpan at onlinehome.de
> To: list at tsgserver.com
> Date: Tue, 3 Mar 2009 10:15:42 +0100
> Subject: Re: TSGL: Open Firefox in a specific window size?
>
> Geoff, at least in my case, if you click the "Maximise" button so that it's not maximised and then drag the perimeter lines to the required size, it opens on that size next time. I know it sounds too easy but...
>
> John
> Od/G
>
> ----- Original Message -----
> From: Geoff Glave
> To: list at tsgserver.com
> Sent: Monday, March 02, 2009 11:19 PM
> Subject: TSGL: Open Firefox in a specific window size?
>
>
>
> I need to make a screen-cam movie of a web application, and I'd like to open the browser window to a specific size (1024x768), preferably without changing my resolution.
>
> Anyone know how I can do that?
>
> Thanks in advance.
> _________________________________________________________________
> Reunite with the people closest to you, chat face to face with Messenger.
> http://go.microsoft.com/?linkid=9650736
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
_________________________________________________________________
Reinvent how you stay in touch with the new Windows Live Messenger.
http://go.microsoft.com/?linkid=9650731

From hdavis1 at gmail.com  Tue Mar  3 12:58:09 2009
From: hdavis1 at gmail.com (H Davis)
Date: Tue, 03 Mar 2009 12:58:09 -0500
Subject: TSGL: Open Firefox in a specific window size?
In-Reply-To: <BAY110-W419B1A1F6670BA072972D0D0A60@phx.gbl>
References: <399BD0E386F5469B9AE1E022B8FEF6CF@johnsp2><ae7a01c9998e$700b14f0$0201a8c0@til4200><1D217976CC404486AB692808771DFA0F@johnsp2><af1801c99a41$343f5f90$0201a8c0@til4200><C94DAB993403491F8BC6AC930CD897B5@johnsp2>	<af7a01c99a6d$fdaac5f0$0201a8c0@til4200>	<BAY110-W256AB0CACB2124F259136ED0A90@phx.gbl>	<BAY110-W17C75781598BEE3B99B217D0A90@phx.gbl>
	<2056C5DA7B484310B95E305D35C1EA50@johnsp2>
	<BAY110-W419B1A1F6670BA072972D0D0A60@phx.gbl>
Message-ID: <49AD6FB1.3060807@gmail.com>

Geoff,

How about using a little javascript. The window.open(.....height=100, 
width=200.....) function allows setting the size of the window to open. 
I'm no javascript jockey so that's pretty much the extent of my help but 
maybe someone else is.

H Davis

Geoff Glave wrote:
> Thanks John - I hear you, but the problem with that solution is there's no way to tell I'm exactly at 1024 x 768.  I could be at 1000 x 8000 pixels and I wouldn't know.
>  
> I need to be able to open the window at 1024 x 768 and know that's the resolution I'm at.
>  
> Cheers,
> Geoff in Vancouver
>
> ----------------------------------------
>   
>> From: jonpan at onlinehome.de
>> To: list at tsgserver.com
>> Date: Tue, 3 Mar 2009 10:15:42 +0100
>> Subject: Re: TSGL: Open Firefox in a specific window size?
>>
>> Geoff, at least in my case, if you click the "Maximise" button so that it's not maximised and then drag the perimeter lines to the required size, it opens on that size next time. I know it sounds too easy but...
>>
>> John
>> Od/G
>>
>> ----- Original Message -----
>> From: Geoff Glave
>> To: list at tsgserver.com
>> Sent: Monday, March 02, 2009 11:19 PM
>> Subject: TSGL: Open Firefox in a specific window size?
>>
>>
>>
>> I need to make a screen-cam movie of a web application, and I'd like to open the browser window to a specific size (1024x768), preferably without changing my resolution.
>>
>> Anyone know how I can do that?
>>
>> Thanks in advance.
>> _________________________________________________________________
>> Reunite with the people closest to you, chat face to face with Messenger.
>> http://go.microsoft.com/?linkid=9650736
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>>     
> _________________________________________________________________
> Reinvent how you stay in touch with the new Windows Live Messenger.
> http://go.microsoft.com/?linkid=9650731
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>   

-- 
H Davis   hdavis1 at gmail.com


From cherilindsey at yahoo.com  Tue Mar  3 14:40:32 2009
From: cherilindsey at yahoo.com (Cheri Lindsey)
Date: Tue, 3 Mar 2009 13:40:32 -0600
Subject: TSGL: List Digest, Vol 66, Issue 2
In-Reply-To: <mailman.3.1236099601.10521.list_tsgserver.com@tsgserver.com>
References: <mailman.3.1236099601.10521.list_tsgserver.com@tsgserver.com>
Message-ID: <000601c99c37$ea7c9fa0$bf75dee0$@com>

I use CDEX.  It's free and fast..........
Cheri
http://cdexos.sourceforge.net/

----------------------------------------------------------------------

Message: 1
Date: Mon, 2 Mar 2009 13:46:22 -0800
From: Geoff Glave <misterclever at hotmail.com>
Subject: TSGL: Ripping Audiobook CDs to MP3
To: <list at tsgserver.com>
Message-ID: <BAY110-W256AB0CACB2124F259136ED0A90 at phx.gbl>
Content-Type: text/plain; charset="iso-8859-1"


Hi All,
 
I'm trying to rip a 10-CD audiobook to MP3.  I've tried ripping it using
Media Player 11 as well as the current version of FreeRip.  In both cases
certain tracks on certain CDs abort the ripping process with 'error.'  I've
tried 2 different PCs, both running up to date versions of XP - Both exhibit
this problem.
 
The CDs are pristine and the tracks play fine.  I know I could do an audio
capture with the likes of audacity, but this would take days for 10 CDs.
 
Any suggestions as to how to do this?  Anyone know of a more robust ripper?
 
Cheers,
Geoff in Vancouver





E-mail message checked by Spyware Doctor (6.0.0.386)
Database version: 5.11880
http://www.pctools.com/en/spyware-doctor-antivirus/



From hdavis1 at gmail.com  Tue Mar  3 17:34:53 2009
From: hdavis1 at gmail.com (H Davis)
Date: Tue, 03 Mar 2009 17:34:53 -0500
Subject: TSGL: List Digest, Vol 66, Issue 2
In-Reply-To: <000601c99c37$ea7c9fa0$bf75dee0$@com>
References: <mailman.3.1236099601.10521.list_tsgserver.com@tsgserver.com>
	<000601c99c37$ea7c9fa0$bf75dee0$@com>
Message-ID: <49ADB08D.6050908@gmail.com>

I've used it occasionally too with no problems.

H Davis

Cheri Lindsey wrote:
> I use CDEX.  It's free and fast..........
> Cheri
> http://cdexos.sourceforge.net/
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Mon, 2 Mar 2009 13:46:22 -0800
> From: Geoff Glave <misterclever at hotmail.com>
> Subject: TSGL: Ripping Audiobook CDs to MP3
> To: <list at tsgserver.com>
> Message-ID: <BAY110-W256AB0CACB2124F259136ED0A90 at phx.gbl>
> Content-Type: text/plain; charset="iso-8859-1"
>
>
> Hi All,
>  
> I'm trying to rip a 10-CD audiobook to MP3.  I've tried ripping it using
> Media Player 11 as well as the current version of FreeRip.  In both cases
> certain tracks on certain CDs abort the ripping process with 'error.'  I've
> tried 2 different PCs, both running up to date versions of XP - Both exhibit
> this problem.
>  
> The CDs are pristine and the tracks play fine.  I know I could do an audio
> capture with the likes of audacity, but this would take days for 10 CDs.
>  
> Any suggestions as to how to do this?  Anyone know of a more robust ripper?
>  
> Cheers,
> Geoff in Vancouver
>
>
>
>
>
> E-mail message checked by Spyware Doctor (6.0.0.386)
> Database version: 5.11880
> http://www.pctools.com/en/spyware-doctor-antivirus/
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>   

-- 
H Davis   hdavis1 at gmail.com



From nature-coast at earthlink.net  Thu Mar  5 17:30:32 2009
From: nature-coast at earthlink.net (Cyndi)
Date: Thu, 05 Mar 2009 17:30:32 -0500
Subject: TSGL: Yoog
Message-ID: <49B05288.5020105@earthlink.net>

Hi all,
I somehow have Yoog now as a search engine in FireFox.  It sets itself 
as the default. I have already tried these things...
 Add and remove programs, it was not there.
Run>regidit, and deleted there
Did a search, nothing came up
Looked in C>program files> FireFox plugin search, not there.
Scanned with a Registry cleaner and Malwarebytes

Do you think I have to uninstall /reinstall FireFox, would that help ?
Thanks,
Cyndi


-- 
-Cyndi-
Until one has loved an animal, a part of one's soul remains unawakened.
-Anatole France-


From deepend at tpg.com.au  Thu Mar  5 18:33:17 2009
From: deepend at tpg.com.au (Don Penlington)
Date: Fri, 06 Mar 2009 09:33:17 +1000
Subject: TSGL: Yoog
In-Reply-To: <49B05288.5020105@earthlink.net>
Message-ID: <4.3.2.20090306092912.00c51bd0@mail.tpg.com.au>

Cyndi wrote:
>I somehow have Yoog now as a search engine in FireFox.>>


Google it --- you'll find many answers. It's a trojan and not easily removed.

Here's one suggested solution. (There are probably others):

"even i had da damn *bleep*ing YOOG search engine. i tried all da above 
*bleep*ing list of ideas fr removing YOOG but failed 2 uninstalling. at 
last found a way (i use IE 8 beta 2) I THINK IT SPREAD THRU FIRE FOX. it is 
a malware & it will slow down ur browsing speed.
1. first download Malwarebytes' Anti-Malware software. & a new copy of da 
browser too i suggest u 2 download IE
2.uninstall ur browser delete it COMPLETLY frm ur system
(u can search it thru ur search option in start menu)
dont forget 2 empty recycle bin
3.restart ur system
4. install Malwarebytes' Anti-Malware and perform a complete scan
5. delete all da malware it shows frm its QUARANTINE.
6. restart ur system again.
7. install da browser u have downloaded and go to da manage search engine 
option and delete YOOG there thats it it wont bother u again "

Don Penlington




From hdavis1 at gmail.com  Thu Mar  5 20:05:01 2009
From: hdavis1 at gmail.com (H Davis)
Date: Thu, 05 Mar 2009 20:05:01 -0500
Subject: TSGL: Yoog
In-Reply-To: <4.3.2.20090306092912.00c51bd0@mail.tpg.com.au>
References: <4.3.2.20090306092912.00c51bd0@mail.tpg.com.au>
Message-ID: <49B076BD.5090204@gmail.com>

Here are a few more suggestions Cyndi. I suggest you read all the way 
through before starting as these folks wander a bit. Yoog also afflicts 
IE it seems. I'm so thankful I'm not infected with these things. The 
price of freedom is eternal vigilance, Thomas Jefferson.

http://www.google.com/support/forum/p/Toolbar/thread?tid=39df7b2e91520c5b&hl=en

About half way down this page by Mr Steve.
http://forums.mozillazine.org/viewtopic.php?f=38&t=1001235&st=0&sk=t&sd=a&start=0

And from some of our compatriots in the other dimension:
http://www.techsupportforum.com/networking-forum/security-firewalls/320710-how-remove-yoog-search-engine.html

H Davis

Don Penlington wrote:
> Cyndi wrote:
>> I somehow have Yoog now as a search engine in FireFox.>>
>
>
> Google it --- you'll find many answers. It's a trojan and not easily 
> removed.
>
> Here's one suggested solution. (There are probably others):
>
> "even i had da damn *bleep*ing YOOG search engine. i tried all da 
> above *bleep*ing list of ideas fr removing YOOG but failed 2 
> uninstalling. at last found a way (i use IE 8 beta 2) I THINK IT 
> SPREAD THRU FIRE FOX. it is a malware & it will slow down ur browsing 
> speed.
> 1. first download Malwarebytes' Anti-Malware software. & a new copy of 
> da browser too i suggest u 2 download IE
> 2.uninstall ur browser delete it COMPLETLY frm ur system
> (u can search it thru ur search option in start menu)
> dont forget 2 empty recycle bin
> 3.restart ur system
> 4. install Malwarebytes' Anti-Malware and perform a complete scan
> 5. delete all da malware it shows frm its QUARANTINE.
> 6. restart ur system again.
> 7. install da browser u have downloaded and go to da manage search 
> engine option and delete YOOG there thats it it wont bother u again "
>
> Don Penlington
>
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>

-- 
H Davis   hdavis1 at gmail.com



From tbrandl2 at chello.at  Fri Mar  6 09:45:23 2009
From: tbrandl2 at chello.at (Tilman Brandl)
Date: Fri, 6 Mar 2009 15:45:23 +0100
Subject: TSGL: Mucking out HDDs with Langa's cleanup.bat
Message-ID: <39ca01c99e6a$38fe1f30$0201a8c0@til4200>

Hi,

those of you who were reading the LangaList Newsletter in the past (now merged with WindowsSecrets) will know about this:

Fred Langa back then offered a cleanup.bat file that can free your HDDs / partitions of junk files with extensions like *.tmp *.dmp etc.

I'm using this since long and wanted to remind you of that option. Below is my personal (adapted) file which is sitting on my desktop. I've just again used it with amazing effects: My C:system partiton with abt. 25 GB had 8.8 GB free, and now has 9.5 GB - I didn't check the space gained on other partitions. All it takes is adjusting the file to your needs and folder paths, and a doubleclick on that link each month or so. Takes only a minute or two to run ...

A link to the original files and descriptions is here http://www.langa.com/cleanup_bat.htm

Tilman
Running Win XP Pro SP2

----------------------------------------- Cleanup.bat -------
rem The /p switch in the command makes it pause 
rem before each deletion to request confirmation. 
rem The /s switch causes the command to include 
rem any subfolders underneath the target folder.
rem /q enables "quiet," no-prompt, high-speed 
rem mass deletion of all the files in the folder.


del /q /s "c:\documents and settings\*.tmp"
del /q /s "c:\old_documents and settings\*.tmp"
del /q /s "C:\Windows\Temp\*.tmp"
del /q /s "C:\*.dmp"
del /q /s "C:\~*.*"

cleanmgr /sagerun:99
--------------------------------------------------------------------

From nature-coast at earthlink.net  Fri Mar  6 09:54:35 2009
From: nature-coast at earthlink.net (Cyndi)
Date: Fri, 06 Mar 2009 09:54:35 -0500
Subject: TSGL: Yoog
In-Reply-To: <49B076BD.5090204@gmail.com>
References: <4.3.2.20090306092912.00c51bd0@mail.tpg.com.au>
	<49B076BD.5090204@gmail.com>
Message-ID: <49B1392B.9040600@earthlink.net>

Thank you both,
I have read the articles and done what I could.
I have also now un-installed FF and tried to re-install but it is not 
opening.
I googled this new problem but nothing is working.
Maybe it's time to bring the PC into the 'shop' ?
PS...Yoog is also in my IE. :-(

-Cyndi-
Until one has loved an animal, a part of one's soul remains unawakened.
-Anatole France-



H Davis wrote:
> Here are a few more suggestions Cyndi. I suggest you read all the way 
> through before starting as these folks wander a bit. Yoog also 
> afflicts IE it seems. I'm so thankful I'm not infected with these 
> things. The price of freedom is eternal vigilance, Thomas Jefferson.
>
> http://www.google.com/support/forum/p/Toolbar/thread?tid=39df7b2e91520c5b&hl=en 
>
>
> About half way down this page by Mr Steve.
> http://forums.mozillazine.org/viewtopic.php?f=38&t=1001235&st=0&sk=t&sd=a&start=0 
>
>
> And from some of our compatriots in the other dimension:
> http://www.techsupportforum.com/networking-forum/security-firewalls/320710-how-remove-yoog-search-engine.html 
>
>
> H Davis
>
> Don Penlington wrote:
>> Cyndi wrote:
>>> I somehow have Yoog now as a search engine in FireFox.>>
>>
>>
>> Google it --- you'll find many answers. It's a trojan and not easily 
>> removed.
>>
>> Here's one suggested solution. (There are probably others):
>>
>> "even i had da damn *bleep*ing YOOG search engine. i tried all da 
>> above *bleep*ing list of ideas fr removing YOOG but failed 2 
>> uninstalling. at last found a way (i use IE 8 beta 2) I THINK IT 
>> SPREAD THRU FIRE FOX. it is a malware & it will slow down ur browsing 
>> speed.
>> 1. first download Malwarebytes' Anti-Malware software. & a new copy 
>> of da browser too i suggest u 2 download IE
>> 2.uninstall ur browser delete it COMPLETLY frm ur system
>> (u can search it thru ur search option in start menu)
>> dont forget 2 empty recycle bin
>> 3.restart ur system
>> 4. install Malwarebytes' Anti-Malware and perform a complete scan
>> 5. delete all da malware it shows frm its QUARANTINE.
>> 6. restart ur system again.
>> 7. install da browser u have downloaded and go to da manage search 
>> engine option and delete YOOG there thats it it wont bother u again "
>>
>> Don Penlington
>>
>>
>>
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>>
>

From leebunyard at comcast.net  Fri Mar  6 10:41:26 2009
From: leebunyard at comcast.net (Lee Bunyard)
Date: Fri, 06 Mar 2009 07:41:26 -0800
Subject: TSGL: Yoog
In-Reply-To: <49B1392B.9040600@earthlink.net>
References: <4.3.2.20090306092912.00c51bd0@mail.tpg.com.au>	<49B076BD.5090204@gmail.com>
	<49B1392B.9040600@earthlink.net>
Message-ID: <49B14426.3020406@comcast.net>

Cyndi--I haven't been following this entire thread but sounds like you 
can not get Firefox to open correctly.  Before the problem developed, 
did you happen to do either a registry cleanup or a Java update or 
change??  I've used FF for years and love it but cannot get it to open 
properly now on my desktop running Vista OS.  The problem happened after 
I tried to do a recommended update of Java (recommended following 
running the Secunia on line update program).  The Java update did not 
install properly for some reason and I aborted the installation.  I then 
uninstalled Java and tried to reinstall it from scratch, and it seemed 
like it installed OK.  But I then used the registry cleaner that's part 
of the CCleaner (formerly Crap Cleaner) freeware product and it 
identified over 600 unneeded registry entries, which I foolishly went 
ahead and deleted.  Every since these two coinciding events, FF has not 
worked properly.  I've tried uninstalling and reinstalling FF but it 
doesn't seem to help.  When I try to open FF, it starts to open up and 
then abruptly just shuts down (it never actually opens a full browser 
page, just flashes on the screen as it starts to open, then shuts 
down).  I've tried using the registry restore feature of CCleaner but it 
didn't help.  So I'm having to use MSIE now on the desktop, until I can 
resolve the FF problem. 

FWIW--whatever is causing my problem apparently has also affected my 
ability to use the Secunia software program 
(http://secunia.com/vulnerability_scanning/online/?task=load).  When I 
try to go out to that test site, even the MSIE browser starts to load 
then shuts down.  I can use MSIE to go out to the homepage of Secunia at 
www.secunia.com but trying to go to the test page shuts MSIE down.  
There apparently is some kind of coding on that test page that is a 
problem for my desktop--that's why I suspect something to do with Java 
that is messed up on my pc.  I'm not technically knowledgeable enough to 
know what further to check.

I realize this doesn't help you any and your problem with FF may be 
totally different than mine, but thought I'd at least mention the 
problem I'm having.  When I get time, I'm going to go out to one of the 
FF forums and post a note there to see if anyone can help.  Good luck to 
you.
Lee in the Mountains of Northern California
 

Cyndi wrote:
> Thank you both,
> I have read the articles and done what I could.
> I have also now un-installed FF and tried to re-install but it is not 
> opening.
> I googled this new problem but nothing is working.
> Maybe it's time to bring the PC into the 'shop' ?
> PS...Yoog is also in my IE. :-(
>
> -Cyndi-
> Until one has loved an animal, a part of one's soul remains unawakened.
> -Anatole France-
>
>
>
> H Davis wrote:
>> Here are a few more suggestions Cyndi. I suggest you read all the way 
>> through before starting as these folks wander a bit. Yoog also 
>> afflicts IE it seems. I'm so thankful I'm not infected with these 
>> things. The price of freedom is eternal vigilance, Thomas Jefferson.
>>
>> http://www.google.com/support/forum/p/Toolbar/thread?tid=39df7b2e91520c5b&hl=en 
>>
>>
>> About half way down this page by Mr Steve.
>> http://forums.mozillazine.org/viewtopic.php?f=38&t=1001235&st=0&sk=t&sd=a&start=0 
>>
>>
>> And from some of our compatriots in the other dimension:
>> http://www.techsupportforum.com/networking-forum/security-firewalls/320710-how-remove-yoog-search-engine.html 
>>
>>
>> H Davis
>>
>> Don Penlington wrote:
>>> Cyndi wrote:
>>>> I somehow have Yoog now as a search engine in FireFox.>>
>>>
>>>
>>> Google it --- you'll find many answers. It's a trojan and not easily 
>>> removed.
>>>
>>> Here's one suggested solution. (There are probably others):
>>>
>>> "even i had da damn *bleep*ing YOOG search engine. i tried all da 
>>> above *bleep*ing list of ideas fr removing YOOG but failed 2 
>>> uninstalling. at last found a way (i use IE 8 beta 2) I THINK IT 
>>> SPREAD THRU FIRE FOX. it is a malware & it will slow down ur 
>>> browsing speed.
>>> 1. first download Malwarebytes' Anti-Malware software. & a new copy 
>>> of da browser too i suggest u 2 download IE
>>> 2.uninstall ur browser delete it COMPLETLY frm ur system
>>> (u can search it thru ur search option in start menu)
>>> dont forget 2 empty recycle bin
>>> 3.restart ur system
>>> 4. install Malwarebytes' Anti-Malware and perform a complete scan
>>> 5. delete all da malware it shows frm its QUARANTINE.
>>> 6. restart ur system again.
>>> 7. install da browser u have downloaded and go to da manage search 
>>> engine option and delete YOOG there thats it it wont bother u again "
>>>
>>> Don Penlington
>>>
>>>
>>>
>>> _______________________________________________
>>> Tech Support Guy Mailing List
>>> http://www.tsgserver.com/list/
>>>
>>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
> ------------------------------------------------------------------------
>
>
> No virus found in this incoming message.
> Checked by AVG - www.avg.com 
> Version: 8.0.237 / Virus Database: 270.11.8/1987 - Release Date: 03/06/09 07:20:00
>
>   

From nature-coast at earthlink.net  Fri Mar  6 10:57:39 2009
From: nature-coast at earthlink.net (Cyndi)
Date: Fri, 06 Mar 2009 10:57:39 -0500
Subject: TSGL: Yoog
In-Reply-To: <49B14426.3020406@comcast.net>
References: <4.3.2.20090306092912.00c51bd0@mail.tpg.com.au>	<49B076BD.5090204@gmail.com>	<49B1392B.9040600@earthlink.net>
	<49B14426.3020406@comcast.net>
Message-ID: <49B147F3.2010604@earthlink.net>

What a mess we have!
I am very technically challenged.
Ok, I do a few registry cleans every week, but also do a back up.   I 
can try restoring that...thanks.   Another thing I did was follow all 
the recommendations about this horrid Yoog malware that has taken over 
my PC...some of which said to delete files in the FF plugin folder. 
While in safe mode I did see it said I was missing something ( didn't 
say what) that is not allowing FF to open.   I think I may try a system 
restore to an earlier date next unless my scans find something.  I am 
running all my scans  again now, just for the heck of it!  Also I will 
restore what the cleaner's cleaned.  I use CCleaner, cleanup, Regscrub 
and a paid version of reg mechanic.
Thanks...I hope we both get this resolved.

-Cyndi-
Until one has loved an animal, a part of one's soul remains unawakened.
-Anatole France-



Lee Bunyard wrote:
> Cyndi--I haven't been following this entire thread but sounds like you 
> can not get Firefox to open correctly.  Before the problem developed, 
> did you happen to do either a registry cleanup or a Java update or 
> change??  I've used FF for years and love it but cannot get it to open 
> properly now on my desktop running Vista OS.  The problem happened 
> after I tried to do a recommended update of Java (recommended 
> following running the Secunia on line update program).  The Java 
> update did not install properly for some reason and I aborted the 
> installation.  I then uninstalled Java and tried to reinstall it from 
> scratch, and it seemed like it installed OK.  But I then used the 
> registry cleaner that's part of the CCleaner (formerly Crap Cleaner) 
> freeware product and it identified over 600 unneeded registry entries, 
> which I foolishly went ahead and deleted.  Every since these two 
> coinciding events, FF has not worked properly.  I've tried 
> uninstalling and reinstalling FF but it doesn't seem to help.  When I 
> try to open FF, it starts to open up and then abruptly just shuts down 
> (it never actually opens a full browser page, just flashes on the 
> screen as it starts to open, then shuts down).  I've tried using the 
> registry restore feature of CCleaner but it didn't help.  So I'm 
> having to use MSIE now on the desktop, until I can resolve the FF 
> problem.
> FWIW--whatever is causing my problem apparently has also affected my 
> ability to use the Secunia software program 
> (http://secunia.com/vulnerability_scanning/online/?task=load).  When I 
> try to go out to that test site, even the MSIE browser starts to load 
> then shuts down.  I can use MSIE to go out to the homepage of Secunia 
> at www.secunia.com but trying to go to the test page shuts MSIE down.  
> There apparently is some kind of coding on that test page that is a 
> problem for my desktop--that's why I suspect something to do with Java 
> that is messed up on my pc.  I'm not technically knowledgeable enough 
> to know what further to check.
>
> I realize this doesn't help you any and your problem with FF may be 
> totally different than mine, but thought I'd at least mention the 
> problem I'm having.  When I get time, I'm going to go out to one of 
> the FF forums and post a note there to see if anyone can help.  Good 
> luck to you.
> Lee in the Mountains of Northern California
>
>
> Cyndi wrote:
>> Thank you both,
>> I have read the articles and done what I could.
>> I have also now un-installed FF and tried to re-install but it is not 
>> opening.
>> I googled this new problem but nothing is working.
>> Maybe it's time to bring the PC into the 'shop' ?
>> PS...Yoog is also in my IE. :-(
>>
>> -Cyndi-
>> Until one has loved an animal, a part of one's soul remains unawakened.
>> -Anatole France-
>>
>>
>>
>> H Davis wrote:
>>> Here are a few more suggestions Cyndi. I suggest you read all the 
>>> way through before starting as these folks wander a bit. Yoog also 
>>> afflicts IE it seems. I'm so thankful I'm not infected with these 
>>> things. The price of freedom is eternal vigilance, Thomas Jefferson.
>>>
>>> http://www.google.com/support/forum/p/Toolbar/thread?tid=39df7b2e91520c5b&hl=en 
>>>
>>>
>>> About half way down this page by Mr Steve.
>>> http://forums.mozillazine.org/viewtopic.php?f=38&t=1001235&st=0&sk=t&sd=a&start=0 
>>>
>>>
>>> And from some of our compatriots in the other dimension:
>>> http://www.techsupportforum.com/networking-forum/security-firewalls/320710-how-remove-yoog-search-engine.html 
>>>
>>>
>>> H Davis
>>>
>>> Don Penlington wrote:
>>>> Cyndi wrote:
>>>>> I somehow have Yoog now as a search engine in FireFox.>>
>>>>
>>>>
>>>> Google it --- you'll find many answers. It's a trojan and not 
>>>> easily removed.
>>>>
>>>> Here's one suggested solution. (There are probably others):
>>>>
>>>> "even i had da damn *bleep*ing YOOG search engine. i tried all da 
>>>> above *bleep*ing list of ideas fr removing YOOG but failed 2 
>>>> uninstalling. at last found a way (i use IE 8 beta 2) I THINK IT 
>>>> SPREAD THRU FIRE FOX. it is a malware & it will slow down ur 
>>>> browsing speed.
>>>> 1. first download Malwarebytes' Anti-Malware software. & a new copy 
>>>> of da browser too i suggest u 2 download IE
>>>> 2.uninstall ur browser delete it COMPLETLY frm ur system
>>>> (u can search it thru ur search option in start menu)
>>>> dont forget 2 empty recycle bin
>>>> 3.restart ur system
>>>> 4. install Malwarebytes' Anti-Malware and perform a complete scan
>>>> 5. delete all da malware it shows frm its QUARANTINE.
>>>> 6. restart ur system again.
>>>> 7. install da browser u have downloaded and go to da manage search 
>>>> engine option and delete YOOG there thats it it wont bother u again "
>>>>
>>>> Don Penlington
>>>>
>>>>
>>>>
>>>> _______________________________________________
>>>> Tech Support Guy Mailing List
>>>> http://www.tsgserver.com/list/
>>>>
>>>
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>> ------------------------------------------------------------------------
>>
>>
>> No virus found in this incoming message.
>> Checked by AVG - www.avg.com Version: 8.0.237 / Virus Database: 
>> 270.11.8/1987 - Release Date: 03/06/09 07:20:00
>>
>>   
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>

From nature-coast at earthlink.net  Fri Mar  6 14:34:41 2009
From: nature-coast at earthlink.net (Cyndi)
Date: Fri, 06 Mar 2009 14:34:41 -0500
Subject: TSGL: Yoog
In-Reply-To: <49B147F3.2010604@earthlink.net>
References: <4.3.2.20090306092912.00c51bd0@mail.tpg.com.au>	<49B076BD.5090204@gmail.com>	<49B1392B.9040600@earthlink.net>	<49B14426.3020406@comcast.net>
	<49B147F3.2010604@earthlink.net>
Message-ID: <49B17AD1.2030803@earthlink.net>

I  just did another system restore.   I now am free of Yoog in IE, (tho 
a popup said Yoog was trying to change my default search engine).
Still no luck with opening FF.

-Cyndi-
Until one has loved an animal, a part of one's soul remains unawakened.
-Anatole France-



Cyndi wrote:
> What a mess we have!
> I am very technically challenged.
> Ok, I do a few registry cleans every week, but also do a back up.   I 
> can try restoring that...thanks.   Another thing I did was follow all 
> the recommendations about this horrid Yoog malware that has taken over 
> my PC...some of which said to delete files in the FF plugin folder. 
> While in safe mode I did see it said I was missing something ( didn't 
> say what) that is not allowing FF to open.   I think I may try a 
> system restore to an earlier date next unless my scans find 
> something.  I am running all my scans  again now, just for the heck of 
> it!  Also I will restore what the cleaner's cleaned.  I use CCleaner, 
> cleanup, Regscrub and a paid version of reg mechanic.
> Thanks...I hope we both get this resolved.
>
> -Cyndi-
> Until one has loved an animal, a part of one's soul remains unawakened.
> -Anatole France-
>
>
>
> Lee Bunyard wrote:
>> Cyndi--I haven't been following this entire thread but sounds like 
>> you can not get Firefox to open correctly.  Before the problem 
>> developed, did you happen to do either a registry cleanup or a Java 
>> update or change??  I've used FF for years and love it but cannot get 
>> it to open properly now on my desktop running Vista OS.  The problem 
>> happened after I tried to do a recommended update of Java 
>> (recommended following running the Secunia on line update program).  
>> The Java update did not install properly for some reason and I 
>> aborted the installation.  I then uninstalled Java and tried to 
>> reinstall it from scratch, and it seemed like it installed OK.  But I 
>> then used the registry cleaner that's part of the CCleaner (formerly 
>> Crap Cleaner) freeware product and it identified over 600 unneeded 
>> registry entries, which I foolishly went ahead and deleted.  Every 
>> since these two coinciding events, FF has not worked properly.  I've 
>> tried uninstalling and reinstalling FF but it doesn't seem to help.  
>> When I try to open FF, it starts to open up and then abruptly just 
>> shuts down (it never actually opens a full browser page, just flashes 
>> on the screen as it starts to open, then shuts down).  I've tried 
>> using the registry restore feature of CCleaner but it didn't help.  
>> So I'm having to use MSIE now on the desktop, until I can resolve the 
>> FF problem.
>> FWIW--whatever is causing my problem apparently has also affected my 
>> ability to use the Secunia software program 
>> (http://secunia.com/vulnerability_scanning/online/?task=load).  When 
>> I try to go out to that test site, even the MSIE browser starts to 
>> load then shuts down.  I can use MSIE to go out to the homepage of 
>> Secunia at www.secunia.com but trying to go to the test page shuts 
>> MSIE down.  There apparently is some kind of coding on that test page 
>> that is a problem for my desktop--that's why I suspect something to 
>> do with Java that is messed up on my pc.  I'm not technically 
>> knowledgeable enough to know what further to check.
>>
>> I realize this doesn't help you any and your problem with FF may be 
>> totally different than mine, but thought I'd at least mention the 
>> problem I'm having.  When I get time, I'm going to go out to one of 
>> the FF forums and post a note there to see if anyone can help.  Good 
>> luck to you.
>> Lee in the Mountains of Northern California
>>
>>
>> Cyndi wrote:
>>> Thank you both,
>>> I have read the articles and done what I could.
>>> I have also now un-installed FF and tried to re-install but it is 
>>> not opening.
>>> I googled this new problem but nothing is working.
>>> Maybe it's time to bring the PC into the 'shop' ?
>>> PS...Yoog is also in my IE. :-(
>>>
>>> -Cyndi-
>>> Until one has loved an animal, a part of one's soul remains unawakened.
>>> -Anatole France-
>>>
>>>
>>>
>>> H Davis wrote:
>>>> Here are a few more suggestions Cyndi. I suggest you read all the 
>>>> way through before starting as these folks wander a bit. Yoog also 
>>>> afflicts IE it seems. I'm so thankful I'm not infected with these 
>>>> things. The price of freedom is eternal vigilance, Thomas Jefferson.
>>>>
>>>> http://www.google.com/support/forum/p/Toolbar/thread?tid=39df7b2e91520c5b&hl=en 
>>>>
>>>>
>>>> About half way down this page by Mr Steve.
>>>> http://forums.mozillazine.org/viewtopic.php?f=38&t=1001235&st=0&sk=t&sd=a&start=0 
>>>>
>>>>
>>>> And from some of our compatriots in the other dimension:
>>>> http://www.techsupportforum.com/networking-forum/security-firewalls/320710-how-remove-yoog-search-engine.html 
>>>>
>>>>
>>>> H Davis
>>>>
>>>> Don Penlington wrote:
>>>>> Cyndi wrote:
>>>>>> I somehow have Yoog now as a search engine in FireFox.>>
>>>>>
>>>>>
>>>>> Google it --- you'll find many answers. It's a trojan and not 
>>>>> easily removed.
>>>>>
>>>>> Here's one suggested solution. (There are probably others):
>>>>>
>>>>> "even i had da damn *bleep*ing YOOG search engine. i tried all da 
>>>>> above *bleep*ing list of ideas fr removing YOOG but failed 2 
>>>>> uninstalling. at last found a way (i use IE 8 beta 2) I THINK IT 
>>>>> SPREAD THRU FIRE FOX. it is a malware & it will slow down ur 
>>>>> browsing speed.
>>>>> 1. first download Malwarebytes' Anti-Malware software. & a new 
>>>>> copy of da browser too i suggest u 2 download IE
>>>>> 2.uninstall ur browser delete it COMPLETLY frm ur system
>>>>> (u can search it thru ur search option in start menu)
>>>>> dont forget 2 empty recycle bin
>>>>> 3.restart ur system
>>>>> 4. install Malwarebytes' Anti-Malware and perform a complete scan
>>>>> 5. delete all da malware it shows frm its QUARANTINE.
>>>>> 6. restart ur system again.
>>>>> 7. install da browser u have downloaded and go to da manage search 
>>>>> engine option and delete YOOG there thats it it wont bother u again "
>>>>>
>>>>> Don Penlington
>>>>>
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> Tech Support Guy Mailing List
>>>>> http://www.tsgserver.com/list/
>>>>>
>>>>
>>> _______________________________________________
>>> Tech Support Guy Mailing List
>>> http://www.tsgserver.com/list/
>>> ------------------------------------------------------------------------ 
>>>
>>>
>>>
>>> No virus found in this incoming message.
>>> Checked by AVG - www.avg.com Version: 8.0.237 / Virus Database: 
>>> 270.11.8/1987 - Release Date: 03/06/09 07:20:00
>>>
>>>   
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>

From coover at fastmail.fm  Fri Mar  6 14:37:31 2009
From: coover at fastmail.fm (Russell W. Coover)
Date: Fri, 6 Mar 2009 11:37:31 -0800
Subject: TSGL:  Yoog - Lee's Problem
In-Reply-To: <49B14426.3020406@comcast.net>
References: <4.3.2.20090306092912.00c51bd0@mail.tpg.com.au>	<49B076BD.5090204@gmail.com><49B1392B.9040600@earthlink.net>
	<49B14426.3020406@comcast.net>
Message-ID: <EE94DF1859994EAE8471A71620504A0E@AcerPC>

Lee, 

I do not use the Crap Cleaner Registry Cleaner, but I'd be very surprised if
they didn't include a way to restore a registry after cleaning. I do use two
Registry Cleaners, Eusing Free, and System Suite, and both include a feature
to restore. 

Russ Coover

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Lee Bunyard
Sent: Friday, March 06, 2009 7:41 AM
To: Tech Support Guy Mailing List
Subject: Re: TSGL: Yoog

Cyndi--I haven't been following this entire thread but sounds like you 
can not get Firefox to open correctly.  Before the problem developed, 
did you happen to do either a registry cleanup or a Java update or 
change??  I've used FF for years and love it but cannot get it to open 
properly now on my desktop running Vista OS.  The problem happened after 
I tried to do a recommended update of Java (recommended following 
running the Secunia on line update program).  The Java update did not 
install properly for some reason and I aborted the installation.  I then 
uninstalled Java and tried to reinstall it from scratch, and it seemed 
like it installed OK.  But I then used the registry cleaner that's part 
of the CCleaner (formerly Crap Cleaner) freeware product and it 
identified over 600 unneeded registry entries, which I foolishly went 
ahead and deleted.  Every since these two coinciding events, FF has not 
worked properly.  I've tried uninstalling and reinstalling FF but it 
doesn't seem to help.  When I try to open FF, it starts to open up and 
then abruptly just shuts down (it never actually opens a full browser 
page, just flashes on the screen as it starts to open, then shuts 
down).  I've tried using the registry restore feature of CCleaner but it 
didn't help.  So I'm having to use MSIE now on the desktop, until I can 
resolve the FF problem. 

FWIW--whatever is causing my problem apparently has also affected my 
ability to use the Secunia software program 
(http://secunia.com/vulnerability_scanning/online/?task=load).  When I 
try to go out to that test site, even the MSIE browser starts to load 
then shuts down.  I can use MSIE to go out to the homepage of Secunia at 
www.secunia.com but trying to go to the test page shuts MSIE down.  
There apparently is some kind of coding on that test page that is a 
problem for my desktop--that's why I suspect something to do with Java 
that is messed up on my pc.  I'm not technically knowledgeable enough to 
know what further to check.

I realize this doesn't help you any and your problem with FF may be 
totally different than mine, but thought I'd at least mention the 
problem I'm having.  When I get time, I'm going to go out to one of the 
FF forums and post a note there to see if anyone can help.  Good luck to 
you.
Lee in the Mountains of Northern California
 

Cyndi wrote:
> Thank you both,
> I have read the articles and done what I could.
> I have also now un-installed FF and tried to re-install but it is not 
> opening.
> I googled this new problem but nothing is working.
> Maybe it's time to bring the PC into the 'shop' ?
> PS...Yoog is also in my IE. :-(
>
> -Cyndi-
> Until one has loved an animal, a part of one's soul remains unawakened.
> -Anatole France-
>
>
>
> H Davis wrote:
>> Here are a few more suggestions Cyndi. I suggest you read all the way 
>> through before starting as these folks wander a bit. Yoog also 
>> afflicts IE it seems. I'm so thankful I'm not infected with these 
>> things. The price of freedom is eternal vigilance, Thomas Jefferson.
>>
>>
http://www.google.com/support/forum/p/Toolbar/thread?tid=39df7b2e91520c5b&hl
=en 
>>
>>
>> About half way down this page by Mr Steve.
>>
http://forums.mozillazine.org/viewtopic.php?f=38&t=1001235&st=0&sk=t&sd=a&st
art=0 
>>
>>
>> And from some of our compatriots in the other dimension:
>>
http://www.techsupportforum.com/networking-forum/security-firewalls/320710-h
ow-remove-yoog-search-engine.html 
>>
>>
>> H Davis
>>
>> Don Penlington wrote:
>>> Cyndi wrote:
>>>> I somehow have Yoog now as a search engine in FireFox.>>
>>>
>>>
>>> Google it --- you'll find many answers. It's a trojan and not easily 
>>> removed.
>>>
>>> Here's one suggested solution. (There are probably others):
>>>
>>> "even i had da damn *bleep*ing YOOG search engine. i tried all da 
>>> above *bleep*ing list of ideas fr removing YOOG but failed 2 
>>> uninstalling. at last found a way (i use IE 8 beta 2) I THINK IT 
>>> SPREAD THRU FIRE FOX. it is a malware & it will slow down ur 
>>> browsing speed.
>>> 1. first download Malwarebytes' Anti-Malware software. & a new copy 
>>> of da browser too i suggest u 2 download IE
>>> 2.uninstall ur browser delete it COMPLETLY frm ur system
>>> (u can search it thru ur search option in start menu)
>>> dont forget 2 empty recycle bin
>>> 3.restart ur system
>>> 4. install Malwarebytes' Anti-Malware and perform a complete scan
>>> 5. delete all da malware it shows frm its QUARANTINE.
>>> 6. restart ur system again.
>>> 7. install da browser u have downloaded and go to da manage search 
>>> engine option and delete YOOG there thats it it wont bother u again "
>>>
>>> Don Penlington
>>>
>>>
>>>
>>> _______________________________________________
>>> Tech Support Guy Mailing List
>>> http://www.tsgserver.com/list/
>>>
>>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
> ------------------------------------------------------------------------
>
>
> No virus found in this incoming message.
> Checked by AVG - www.avg.com 
> Version: 8.0.237 / Virus Database: 270.11.8/1987 - Release Date: 03/06/09
07:20:00
>
>   
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From coover at fastmail.fm  Fri Mar  6 14:44:06 2009
From: coover at fastmail.fm (Russell W. Coover)
Date: Fri, 6 Mar 2009 11:44:06 -0800
Subject: TSGL: Yoog
In-Reply-To: <49B17AD1.2030803@earthlink.net>
References: <4.3.2.20090306092912.00c51bd0@mail.tpg.com.au>	<49B076BD.5090204@gmail.com>	<49B1392B.9040600@earthlink.net>	<49B14426.3020406@comcast.net><49B147F3.2010604@earthlink.net>
	<49B17AD1.2030803@earthlink.net>
Message-ID: <C8A5CA0A52FE4CFE867C63D91D3000C7@AcerPC>

Cyndi .. you are free of Yoog in IE now, but it may still be around waiting
to raise it's ugly head. With Trojans like Yoog, it is often best to
completely start afresh, that is, backup to a separate media (CDs, DVDs,
External Hard Drive), reformat, and reinstall everything. Earlier this week,
my laptop started acting strangely and my Anti-Virus app wouldn't open. I
did exactly as I mentioned above and, voila, I have a clean laptop running
beautifully. You may have to do the same.

Russ Coover

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Cyndi
Sent: Friday, March 06, 2009 11:35 AM
To: Tech Support Guy Mailing List
Subject: Re: TSGL: Yoog

I  just did another system restore.   I now am free of Yoog in IE, (tho 
a popup said Yoog was trying to change my default search engine).
Still no luck with opening FF.

-Cyndi-
Until one has loved an animal, a part of one's soul remains unawakened.
-Anatole France-



Cyndi wrote:
> What a mess we have!
> I am very technically challenged.
> Ok, I do a few registry cleans every week, but also do a back up.   I 
> can try restoring that...thanks.   Another thing I did was follow all 
> the recommendations about this horrid Yoog malware that has taken over 
> my PC...some of which said to delete files in the FF plugin folder. 
> While in safe mode I did see it said I was missing something ( didn't 
> say what) that is not allowing FF to open.   I think I may try a 
> system restore to an earlier date next unless my scans find 
> something.  I am running all my scans  again now, just for the heck of 
> it!  Also I will restore what the cleaner's cleaned.  I use CCleaner, 
> cleanup, Regscrub and a paid version of reg mechanic.
> Thanks...I hope we both get this resolved.
>
> -Cyndi-
> Until one has loved an animal, a part of one's soul remains unawakened.
> -Anatole France-
>
>
>
> Lee Bunyard wrote:
>> Cyndi--I haven't been following this entire thread but sounds like 
>> you can not get Firefox to open correctly.  Before the problem 
>> developed, did you happen to do either a registry cleanup or a Java 
>> update or change??  I've used FF for years and love it but cannot get 
>> it to open properly now on my desktop running Vista OS.  The problem 
>> happened after I tried to do a recommended update of Java 
>> (recommended following running the Secunia on line update program).  
>> The Java update did not install properly for some reason and I 
>> aborted the installation.  I then uninstalled Java and tried to 
>> reinstall it from scratch, and it seemed like it installed OK.  But I 
>> then used the registry cleaner that's part of the CCleaner (formerly 
>> Crap Cleaner) freeware product and it identified over 600 unneeded 
>> registry entries, which I foolishly went ahead and deleted.  Every 
>> since these two coinciding events, FF has not worked properly.  I've 
>> tried uninstalling and reinstalling FF but it doesn't seem to help.  
>> When I try to open FF, it starts to open up and then abruptly just 
>> shuts down (it never actually opens a full browser page, just flashes 
>> on the screen as it starts to open, then shuts down).  I've tried 
>> using the registry restore feature of CCleaner but it didn't help.  
>> So I'm having to use MSIE now on the desktop, until I can resolve the 
>> FF problem.
>> FWIW--whatever is causing my problem apparently has also affected my 
>> ability to use the Secunia software program 
>> (http://secunia.com/vulnerability_scanning/online/?task=load).  When 
>> I try to go out to that test site, even the MSIE browser starts to 
>> load then shuts down.  I can use MSIE to go out to the homepage of 
>> Secunia at www.secunia.com but trying to go to the test page shuts 
>> MSIE down.  There apparently is some kind of coding on that test page 
>> that is a problem for my desktop--that's why I suspect something to 
>> do with Java that is messed up on my pc.  I'm not technically 
>> knowledgeable enough to know what further to check.
>>
>> I realize this doesn't help you any and your problem with FF may be 
>> totally different than mine, but thought I'd at least mention the 
>> problem I'm having.  When I get time, I'm going to go out to one of 
>> the FF forums and post a note there to see if anyone can help.  Good 
>> luck to you.
>> Lee in the Mountains of Northern California
>>
>>
>> Cyndi wrote:
>>> Thank you both,
>>> I have read the articles and done what I could.
>>> I have also now un-installed FF and tried to re-install but it is 
>>> not opening.
>>> I googled this new problem but nothing is working.
>>> Maybe it's time to bring the PC into the 'shop' ?
>>> PS...Yoog is also in my IE. :-(
>>>
>>> -Cyndi-
>>> Until one has loved an animal, a part of one's soul remains unawakened.
>>> -Anatole France-
>>>
>>>
>>>
>>> H Davis wrote:
>>>> Here are a few more suggestions Cyndi. I suggest you read all the 
>>>> way through before starting as these folks wander a bit. Yoog also 
>>>> afflicts IE it seems. I'm so thankful I'm not infected with these 
>>>> things. The price of freedom is eternal vigilance, Thomas Jefferson.
>>>>
>>>>
http://www.google.com/support/forum/p/Toolbar/thread?tid=39df7b2e91520c5b&hl
=en 
>>>>
>>>>
>>>> About half way down this page by Mr Steve.
>>>>
http://forums.mozillazine.org/viewtopic.php?f=38&t=1001235&st=0&sk=t&sd=a&st
art=0 
>>>>
>>>>
>>>> And from some of our compatriots in the other dimension:
>>>>
http://www.techsupportforum.com/networking-forum/security-firewalls/320710-h
ow-remove-yoog-search-engine.html 
>>>>
>>>>
>>>> H Davis
>>>>
>>>> Don Penlington wrote:
>>>>> Cyndi wrote:
>>>>>> I somehow have Yoog now as a search engine in FireFox.>>
>>>>>
>>>>>
>>>>> Google it --- you'll find many answers. It's a trojan and not 
>>>>> easily removed.
>>>>>
>>>>> Here's one suggested solution. (There are probably others):
>>>>>
>>>>> "even i had da damn *bleep*ing YOOG search engine. i tried all da 
>>>>> above *bleep*ing list of ideas fr removing YOOG but failed 2 
>>>>> uninstalling. at last found a way (i use IE 8 beta 2) I THINK IT 
>>>>> SPREAD THRU FIRE FOX. it is a malware & it will slow down ur 
>>>>> browsing speed.
>>>>> 1. first download Malwarebytes' Anti-Malware software. & a new 
>>>>> copy of da browser too i suggest u 2 download IE
>>>>> 2.uninstall ur browser delete it COMPLETLY frm ur system
>>>>> (u can search it thru ur search option in start menu)
>>>>> dont forget 2 empty recycle bin
>>>>> 3.restart ur system
>>>>> 4. install Malwarebytes' Anti-Malware and perform a complete scan
>>>>> 5. delete all da malware it shows frm its QUARANTINE.
>>>>> 6. restart ur system again.
>>>>> 7. install da browser u have downloaded and go to da manage search 
>>>>> engine option and delete YOOG there thats it it wont bother u again "
>>>>>
>>>>> Don Penlington
>>>>>
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> Tech Support Guy Mailing List
>>>>> http://www.tsgserver.com/list/
>>>>>
>>>>
>>> _______________________________________________
>>> Tech Support Guy Mailing List
>>> http://www.tsgserver.com/list/
>>> ------------------------------------------------------------------------

>>>
>>>
>>>
>>> No virus found in this incoming message.
>>> Checked by AVG - www.avg.com Version: 8.0.237 / Virus Database: 
>>> 270.11.8/1987 - Release Date: 03/06/09 07:20:00
>>>
>>>   
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From nature-coast at earthlink.net  Fri Mar  6 15:10:22 2009
From: nature-coast at earthlink.net (Cyndi)
Date: Fri, 06 Mar 2009 15:10:22 -0500
Subject: TSGL: Yoog
In-Reply-To: <C8A5CA0A52FE4CFE867C63D91D3000C7@AcerPC>
References: <4.3.2.20090306092912.00c51bd0@mail.tpg.com.au>	<49B076BD.5090204@gmail.com>	<49B1392B.9040600@earthlink.net>	<49B14426.3020406@comcast.net><49B147F3.2010604@earthlink.net>	<49B17AD1.2030803@earthlink.net>
	<C8A5CA0A52FE4CFE867C63D91D3000C7@AcerPC>
Message-ID: <49B1832E.8050500@earthlink.net>

Yes, I  think will have this done...I don't know how to do this myself.
My PC is over 4 years old, so I may see what they are going to charge me 
to fix the problem and maybe just buy a new tower!  I had backed up my 
programs much before this malware arrived thank goodness, so they'd be 
safe to D/L on a new PC.
Thanks

-Cyndi-
Until one has loved an animal, a part of one's soul remains unawakened.
-Anatole France-



Russell W. Coover wrote:
> Cyndi .. you are free of Yoog in IE now, but it may still be around waiting
> to raise it's ugly head. With Trojans like Yoog, it is often best to
> completely start afresh, that is, backup to a separate media (CDs, DVDs,
> External Hard Drive), reformat, and reinstall everything. Earlier this week,
> my laptop started acting strangely and my Anti-Virus app wouldn't open. I
> did exactly as I mentioned above and, voila, I have a clean laptop running
> beautifully. You may have to do the same.
>
> Russ Coover
>
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of Cyndi
> Sent: Friday, March 06, 2009 11:35 AM
> To: Tech Support Guy Mailing List
> Subject: Re: TSGL: Yoog
>
> I  just did another system restore.   I now am free of Yoog in IE, (tho 
> a popup said Yoog was trying to change my default search engine).
> Still no luck with opening FF.
>
> -Cyndi-
> Until one has loved an animal, a part of one's soul remains unawakened.
> -Anatole France-
>
>
>
> Cyndi wrote:
>   
>> What a mess we have!
>> I am very technically challenged.
>> Ok, I do a few registry cleans every week, but also do a back up.   I 
>> can try restoring that...thanks.   Another thing I did was follow all 
>> the recommendations about this horrid Yoog malware that has taken over 
>> my PC...some of which said to delete files in the FF plugin folder. 
>> While in safe mode I did see it said I was missing something ( didn't 
>> say what) that is not allowing FF to open.   I think I may try a 
>> system restore to an earlier date next unless my scans find 
>> something.  I am running all my scans  again now, just for the heck of 
>> it!  Also I will restore what the cleaner's cleaned.  I use CCleaner, 
>> cleanup, Regscrub and a paid version of reg mechanic.
>> Thanks...I hope we both get this resolved.
>>
>> -Cyndi-
>> Until one has loved an animal, a part of one's soul remains unawakened.
>> -Anatole France-
>>
>>
>>
>> Lee Bunyard wrote:
>>     
>>> Cyndi--I haven't been following this entire thread but sounds like 
>>> you can not get Firefox to open correctly.  Before the problem 
>>> developed, did you happen to do either a registry cleanup or a Java 
>>> update or change??  I've used FF for years and love it but cannot get 
>>> it to open properly now on my desktop running Vista OS.  The problem 
>>> happened after I tried to do a recommended update of Java 
>>> (recommended following running the Secunia on line update program).  
>>> The Java update did not install properly for some reason and I 
>>> aborted the installation.  I then uninstalled Java and tried to 
>>> reinstall it from scratch, and it seemed like it installed OK.  But I 
>>> then used the registry cleaner that's part of the CCleaner (formerly 
>>> Crap Cleaner) freeware product and it identified over 600 unneeded 
>>> registry entries, which I foolishly went ahead and deleted.  Every 
>>> since these two coinciding events, FF has not worked properly.  I've 
>>> tried uninstalling and reinstalling FF but it doesn't seem to help.  
>>> When I try to open FF, it starts to open up and then abruptly just 
>>> shuts down (it never actually opens a full browser page, just flashes 
>>> on the screen as it starts to open, then shuts down).  I've tried 
>>> using the registry restore feature of CCleaner but it didn't help.  
>>> So I'm having to use MSIE now on the desktop, until I can resolve the 
>>> FF problem.
>>> FWIW--whatever is causing my problem apparently has also affected my 
>>> ability to use the Secunia software program 
>>> (http://secunia.com/vulnerability_scanning/online/?task=load).  When 
>>> I try to go out to that test site, even the MSIE browser starts to 
>>> load then shuts down.  I can use MSIE to go out to the homepage of 
>>> Secunia at www.secunia.com but trying to go to the test page shuts 
>>> MSIE down.  There apparently is some kind of coding on that test page 
>>> that is a problem for my desktop--that's why I suspect something to 
>>> do with Java that is messed up on my pc.  I'm not technically 
>>> knowledgeable enough to know what further to check.
>>>
>>> I realize this doesn't help you any and your problem with FF may be 
>>> totally different than mine, but thought I'd at least mention the 
>>> problem I'm having.  When I get time, I'm going to go out to one of 
>>> the FF forums and post a note there to see if anyone can help.  Good 
>>> luck to you.
>>> Lee in the Mountains of Northern California
>>>
>>>
>>> Cyndi wrote:
>>>       
>>>> Thank you both,
>>>> I have read the articles and done what I could.
>>>> I have also now un-installed FF and tried to re-install but it is 
>>>> not opening.
>>>> I googled this new problem but nothing is working.
>>>> Maybe it's time to bring the PC into the 'shop' ?
>>>> PS...Yoog is also in my IE. :-(
>>>>
>>>> -Cyndi-
>>>> Until one has loved an animal, a part of one's soul remains unawakened.
>>>> -Anatole France-
>>>>
>>>>
>>>>
>>>> H Davis wrote:
>>>>         
>>>>> Here are a few more suggestions Cyndi. I suggest you read all the 
>>>>> way through before starting as these folks wander a bit. Yoog also 
>>>>> afflicts IE it seems. I'm so thankful I'm not infected with these 
>>>>> things. The price of freedom is eternal vigilance, Thomas Jefferson.
>>>>>
>>>>>
>>>>>           
> http://www.google.com/support/forum/p/Toolbar/thread?tid=39df7b2e91520c5b&hl
> =en 
>   
>>>>> About half way down this page by Mr Steve.
>>>>>
>>>>>           
> http://forums.mozillazine.org/viewtopic.php?f=38&t=1001235&st=0&sk=t&sd=a&st
> art=0 
>   
>>>>> And from some of our compatriots in the other dimension:
>>>>>
>>>>>           
> http://www.techsupportforum.com/networking-forum/security-firewalls/320710-h
> ow-remove-yoog-search-engine.html 
>   
>>>>> H Davis
>>>>>
>>>>> Don Penlington wrote:
>>>>>           
>>>>>> Cyndi wrote:
>>>>>>             
>>>>>>> I somehow have Yoog now as a search engine in FireFox.>>
>>>>>>>               
>>>>>> Google it --- you'll find many answers. It's a trojan and not 
>>>>>> easily removed.
>>>>>>
>>>>>> Here's one suggested solution. (There are probably others):
>>>>>>
>>>>>> "even i had da damn *bleep*ing YOOG search engine. i tried all da 
>>>>>> above *bleep*ing list of ideas fr removing YOOG but failed 2 
>>>>>> uninstalling. at last found a way (i use IE 8 beta 2) I THINK IT 
>>>>>> SPREAD THRU FIRE FOX. it is a malware & it will slow down ur 
>>>>>> browsing speed.
>>>>>> 1. first download Malwarebytes' Anti-Malware software. & a new 
>>>>>> copy of da browser too i suggest u 2 download IE
>>>>>> 2.uninstall ur browser delete it COMPLETLY frm ur system
>>>>>> (u can search it thru ur search option in start menu)
>>>>>> dont forget 2 empty recycle bin
>>>>>> 3.restart ur system
>>>>>> 4. install Malwarebytes' Anti-Malware and perform a complete scan
>>>>>> 5. delete all da malware it shows frm its QUARANTINE.
>>>>>> 6. restart ur system again.
>>>>>> 7. install da browser u have downloaded and go to da manage search 
>>>>>> engine option and delete YOOG there thats it it wont bother u again "
>>>>>>
>>>>>> Don Penlington
>>>>>>
>>>>>>
>>>>>>
>>>>>> _______________________________________________
>>>>>> Tech Support Guy Mailing List
>>>>>> http://www.tsgserver.com/list/
>>>>>>
>>>>>>             
>>>> _______________________________________________
>>>> Tech Support Guy Mailing List
>>>> http://www.tsgserver.com/list/
>>>> ------------------------------------------------------------------------
>>>>         
>
>   
>>>>
>>>> No virus found in this incoming message.
>>>> Checked by AVG - www.avg.com Version: 8.0.237 / Virus Database: 
>>>> 270.11.8/1987 - Release Date: 03/06/09 07:20:00
>>>>
>>>>   
>>>>         
>>> _______________________________________________
>>> Tech Support Guy Mailing List
>>> http://www.tsgserver.com/list/
>>>
>>>       
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>>
>>     
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>   

From mikec at pcug.org.au  Fri Mar  6 18:48:04 2009
From: mikec at pcug.org.au (Mike Cassidy)
Date: Sat, 7 Mar 2009 10:48:04 +1100
Subject: TSGL: Yoog - help in removing
In-Reply-To: <49B1832E.8050500@earthlink.net>
Message-ID: <LPBBIMBEGNOAFIECDFFHOEACEJAA.mikec@pcug.org.au>

Hi Cyndi,
Before you spend money on this problem, you might like to try the volunteer
help at WhatTheTech.

I used them recently to help a friend who had not used one of his PCs for
some 12 months because it was so badly infected and the issue came to a head
when an infection on his remaining PC stopped him updating his anti-virus or
visiting any security associated web sites.

You need to register first at:
	http://forums.whatthetech.com/register.html

Then read how to create a new topic at:
	http://forums.whatthetech.com/How_Create_New_Topic_t85127.html

Then read and follow the instructions for what to do before opening a help
request topic at:
	http://forums.whatthetech.com/Welcome_New_Members_t34502.html
(Note: it is important to copy and paste into your post any log files
requested; do not attach them to your posts unless specifically instructed
to do so.)

You would go the "HijackThis Logs and Infections Removal" (for spyware,
virus, pop-ups) forum to lodge your request from this page:
	http://forums.whatthetech.com/forums.html

I hope this helps you with this intractable problem.

Regards,
MikeC



From leebunyard at comcast.net  Fri Mar  6 20:17:14 2009
From: leebunyard at comcast.net (Lee Bunyard)
Date: Fri, 06 Mar 2009 17:17:14 -0800
Subject: TSGL: Yoog - Lee's Problem
In-Reply-To: <EE94DF1859994EAE8471A71620504A0E@AcerPC>
References: <4.3.2.20090306092912.00c51bd0@mail.tpg.com.au>	<49B076BD.5090204@gmail.com><49B1392B.9040600@earthlink.net>	<49B14426.3020406@comcast.net>
	<EE94DF1859994EAE8471A71620504A0E@AcerPC>
Message-ID: <49B1CB1A.6030804@comcast.net>

CCleaner does have a restore registry process, Russ, and I tried to use 
it.  For some reason, all the recent registry backup files I thought I 
had created were missing.  I used one of the very old CCleaner registry 
backup files but it didn't fix the problem.
Lee in the Mountains of Northern California

Russell W. Coover wrote:
> Lee, 
>
> I do not use the Crap Cleaner Registry Cleaner, but I'd be very surprised if
> they didn't include a way to restore a registry after cleaning. I do use two
> Registry Cleaners, Eusing Free, and System Suite, and both include a feature
> to restore. 
>
> Russ Coover
>
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of Lee Bunyard
> Sent: Friday, March 06, 2009 7:41 AM
> To: Tech Support Guy Mailing List
> Subject: Re: TSGL: Yoog
>
> Cyndi--I haven't been following this entire thread but sounds like you 
> can not get Firefox to open correctly.  Before the problem developed, 
> did you happen to do either a registry cleanup or a Java update or 
> change??  I've used FF for years and love it but cannot get it to open 
> properly now on my desktop running Vista OS.  The problem happened after 
> I tried to do a recommended update of Java (recommended following 
> running the Secunia on line update program).  The Java update did not 
> install properly for some reason and I aborted the installation.  I then 
> uninstalled Java and tried to reinstall it from scratch, and it seemed 
> like it installed OK.  But I then used the registry cleaner that's part 
> of the CCleaner (formerly Crap Cleaner) freeware product and it 
> identified over 600 unneeded registry entries, which I foolishly went 
> ahead and deleted.  Every since these two coinciding events, FF has not 
> worked properly.  I've tried uninstalling and reinstalling FF but it 
> doesn't seem to help.  When I try to open FF, it starts to open up and 
> then abruptly just shuts down (it never actually opens a full browser 
> page, just flashes on the screen as it starts to open, then shuts 
> down).  I've tried using the registry restore feature of CCleaner but it 
> didn't help.  So I'm having to use MSIE now on the desktop, until I can 
> resolve the FF problem. 
>
> FWIW--whatever is causing my problem apparently has also affected my 
> ability to use the Secunia software program 
> (http://secunia.com/vulnerability_scanning/online/?task=load).  When I 
> try to go out to that test site, even the MSIE browser starts to load 
> then shuts down.  I can use MSIE to go out to the homepage of Secunia at 
> www.secunia.com but trying to go to the test page shuts MSIE down.  
> There apparently is some kind of coding on that test page that is a 
> problem for my desktop--that's why I suspect something to do with Java 
> that is messed up on my pc.  I'm not technically knowledgeable enough to 
> know what further to check.
>
> I realize this doesn't help you any and your problem with FF may be 
> totally different than mine, but thought I'd at least mention the 
> problem I'm having.  When I get time, I'm going to go out to one of the 
> FF forums and post a note there to see if anyone can help.  Good luck to 
> you.
> Lee in the Mountains of Northern California
>  
>
> Cyndi wrote:
>   
>> Thank you both,
>> I have read the articles and done what I could.
>> I have also now un-installed FF and tried to re-install but it is not 
>> opening.
>> I googled this new problem but nothing is working.
>> Maybe it's time to bring the PC into the 'shop' ?
>> PS...Yoog is also in my IE. :-(
>>
>> -Cyndi-
>> Until one has loved an animal, a part of one's soul remains unawakened.
>> -Anatole France-
>>
>>
>>
>> H Davis wrote:
>>     
>>> Here are a few more suggestions Cyndi. I suggest you read all the way 
>>> through before starting as these folks wander a bit. Yoog also 
>>> afflicts IE it seems. I'm so thankful I'm not infected with these 
>>> things. The price of freedom is eternal vigilance, Thomas Jefferson.
>>>
>>>
>>>       
> http://www.google.com/support/forum/p/Toolbar/thread?tid=39df7b2e91520c5b&hl
> =en 
>   
>>> About half way down this page by Mr Steve.
>>>
>>>       
> http://forums.mozillazine.org/viewtopic.php?f=38&t=1001235&st=0&sk=t&sd=a&st
> art=0 
>   
>>> And from some of our compatriots in the other dimension:
>>>
>>>       
> http://www.techsupportforum.com/networking-forum/security-firewalls/320710-h
> ow-remove-yoog-search-engine.html 
>   
>>> H Davis
>>>
>>> Don Penlington wrote:
>>>       
>>>> Cyndi wrote:
>>>>         
>>>>> I somehow have Yoog now as a search engine in FireFox.>>
>>>>>           
>>>> Google it --- you'll find many answers. It's a trojan and not easily 
>>>> removed.
>>>>
>>>> Here's one suggested solution. (There are probably others):
>>>>
>>>> "even i had da damn *bleep*ing YOOG search engine. i tried all da 
>>>> above *bleep*ing list of ideas fr removing YOOG but failed 2 
>>>> uninstalling. at last found a way (i use IE 8 beta 2) I THINK IT 
>>>> SPREAD THRU FIRE FOX. it is a malware & it will slow down ur 
>>>> browsing speed.
>>>> 1. first download Malwarebytes' Anti-Malware software. & a new copy 
>>>> of da browser too i suggest u 2 download IE
>>>> 2.uninstall ur browser delete it COMPLETLY frm ur system
>>>> (u can search it thru ur search option in start menu)
>>>> dont forget 2 empty recycle bin
>>>> 3.restart ur system
>>>> 4. install Malwarebytes' Anti-Malware and perform a complete scan
>>>> 5. delete all da malware it shows frm its QUARANTINE.
>>>> 6. restart ur system again.
>>>> 7. install da browser u have downloaded and go to da manage search 
>>>> engine option and delete YOOG there thats it it wont bother u again "
>>>>
>>>> Don Penlington
>>>>
>>>>
>>>>
>>>> _______________________________________________
>>>> Tech Support Guy Mailing List
>>>> http://www.tsgserver.com/list/
>>>>
>>>>         
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>> ------------------------------------------------------------------------
>>
>>
>> No virus found in this incoming message.
>> Checked by AVG - www.avg.com 
>> Version: 8.0.237 / Virus Database: 270.11.8/1987 - Release Date: 03/06/09
>>     
> 07:20:00
>   
>>   
>>     
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
> ------------------------------------------------------------------------
>
>
> No virus found in this incoming message.
> Checked by AVG - www.avg.com 
> Version: 8.0.237 / Virus Database: 270.11.8/1987 - Release Date: 03/06/09 07:20:00
>
>   

From nature-coast at earthlink.net  Fri Mar  6 20:27:43 2009
From: nature-coast at earthlink.net (Cyndi)
Date: Fri, 06 Mar 2009 20:27:43 -0500
Subject: TSGL: Yoog - help in removing
In-Reply-To: <LPBBIMBEGNOAFIECDFFHOEACEJAA.mikec@pcug.org.au>
References: <LPBBIMBEGNOAFIECDFFHOEACEJAA.mikec@pcug.org.au>
Message-ID: <49B1CD8F.2030000@earthlink.net>

Thank you, I have  registered!
I have a friend that will reformat for me if this doesn't solve the problem.
Thanks!

-Cyndi-
Until one has loved an animal, a part of one's soul remains unawakened.
-Anatole France-



Mike Cassidy wrote:
> Hi Cyndi,
> Before you spend money on this problem, you might like to try the volunteer
> help at WhatTheTech.
>
> I used them recently to help a friend who had not used one of his PCs for
> some 12 months because it was so badly infected and the issue came to a head
> when an infection on his remaining PC stopped him updating his anti-virus or
> visiting any security associated web sites.
>
> You need to register first at:
> 	http://forums.whatthetech.com/register.html
>
> Then read how to create a new topic at:
> 	http://forums.whatthetech.com/How_Create_New_Topic_t85127.html
>
> Then read and follow the instructions for what to do before opening a help
> request topic at:
> 	http://forums.whatthetech.com/Welcome_New_Members_t34502.html
> (Note: it is important to copy and paste into your post any log files
> requested; do not attach them to your posts unless specifically instructed
> to do so.)
>
> You would go the "HijackThis Logs and Infections Removal" (for spyware,
> virus, pop-ups) forum to lodge your request from this page:
> 	http://forums.whatthetech.com/forums.html
>
> I hope this helps you with this intractable problem.
>
> Regards,
> MikeC
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>   

From coover at fastmail.fm  Sat Mar  7 01:56:47 2009
From: coover at fastmail.fm (Russell W. Coover)
Date: Fri, 6 Mar 2009 22:56:47 -0800
Subject: TSGL: Yoog - Lee's Problem
In-Reply-To: <49B1CB1A.6030804@comcast.net>
References: <4.3.2.20090306092912.00c51bd0@mail.tpg.com.au>	<49B076BD.5090204@gmail.com><49B1392B.9040600@earthlink.net>	<49B14426.3020406@comcast.net><EE94DF1859994EAE8471A71620504A0E@AcerPC>
	<49B1CB1A.6030804@comcast.net>
Message-ID: <646746633C1D4994A3908414AF47D4C0@AcerPC>

Registry Cleaners only backup what they are deleting, so using an older
Registry Cleaner backup would have only added back what it had deleted prior
to the cleaning that deleted the part of the registry that you now need (is
that clear?). That's why using the older files from Crap Cleaner would not
have worked. 

Do you also have Spybot Search and Destroy? You may have an older registry
backup from it that might help.

Russ 

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Lee Bunyard
Sent: Friday, March 06, 2009 5:17 PM
To: Tech Support Guy Mailing List
Subject: Re: TSGL: Yoog - Lee's Problem

CCleaner does have a restore registry process, Russ, and I tried to use 
it.  For some reason, all the recent registry backup files I thought I 
had created were missing.  I used one of the very old CCleaner registry 
backup files but it didn't fix the problem.
Lee in the Mountains of Northern California

Russell W. Coover wrote:
> Lee, 
>
> I do not use the Crap Cleaner Registry Cleaner, but I'd be very surprised
if
> they didn't include a way to restore a registry after cleaning. I do use
two
> Registry Cleaners, Eusing Free, and System Suite, and both include a
feature
> to restore. 
>
> Russ Coover
>
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of Lee Bunyard
> Sent: Friday, March 06, 2009 7:41 AM
> To: Tech Support Guy Mailing List
> Subject: Re: TSGL: Yoog
>
> Cyndi--I haven't been following this entire thread but sounds like you 
> can not get Firefox to open correctly.  Before the problem developed, 
> did you happen to do either a registry cleanup or a Java update or 
> change??  I've used FF for years and love it but cannot get it to open 
> properly now on my desktop running Vista OS.  The problem happened after 
> I tried to do a recommended update of Java (recommended following 
> running the Secunia on line update program).  The Java update did not 
> install properly for some reason and I aborted the installation.  I then 
> uninstalled Java and tried to reinstall it from scratch, and it seemed 
> like it installed OK.  But I then used the registry cleaner that's part 
> of the CCleaner (formerly Crap Cleaner) freeware product and it 
> identified over 600 unneeded registry entries, which I foolishly went 
> ahead and deleted.  Every since these two coinciding events, FF has not 
> worked properly.  I've tried uninstalling and reinstalling FF but it 
> doesn't seem to help.  When I try to open FF, it starts to open up and 
> then abruptly just shuts down (it never actually opens a full browser 
> page, just flashes on the screen as it starts to open, then shuts 
> down).  I've tried using the registry restore feature of CCleaner but it 
> didn't help.  So I'm having to use MSIE now on the desktop, until I can 
> resolve the FF problem. 
>
> FWIW--whatever is causing my problem apparently has also affected my 
> ability to use the Secunia software program 
> (http://secunia.com/vulnerability_scanning/online/?task=load).  When I 
> try to go out to that test site, even the MSIE browser starts to load 
> then shuts down.  I can use MSIE to go out to the homepage of Secunia at 
> www.secunia.com but trying to go to the test page shuts MSIE down.  
> There apparently is some kind of coding on that test page that is a 
> problem for my desktop--that's why I suspect something to do with Java 
> that is messed up on my pc.  I'm not technically knowledgeable enough to 
> know what further to check.
>
> I realize this doesn't help you any and your problem with FF may be 
> totally different than mine, but thought I'd at least mention the 
> problem I'm having.  When I get time, I'm going to go out to one of the 
> FF forums and post a note there to see if anyone can help.  Good luck to 
> you.
> Lee in the Mountains of Northern California
>  
>
> Cyndi wrote:
>   
>> Thank you both,
>> I have read the articles and done what I could.
>> I have also now un-installed FF and tried to re-install but it is not 
>> opening.
>> I googled this new problem but nothing is working.
>> Maybe it's time to bring the PC into the 'shop' ?
>> PS...Yoog is also in my IE. :-(
>>
>> -Cyndi-
>> Until one has loved an animal, a part of one's soul remains unawakened.
>> -Anatole France-
>>
>>
>>
>> H Davis wrote:
>>     
>>> Here are a few more suggestions Cyndi. I suggest you read all the way 
>>> through before starting as these folks wander a bit. Yoog also 
>>> afflicts IE it seems. I'm so thankful I'm not infected with these 
>>> things. The price of freedom is eternal vigilance, Thomas Jefferson.
>>>
>>>
>>>       
>
http://www.google.com/support/forum/p/Toolbar/thread?tid=39df7b2e91520c5b&hl
> =en 
>   
>>> About half way down this page by Mr Steve.
>>>
>>>       
>
http://forums.mozillazine.org/viewtopic.php?f=38&t=1001235&st=0&sk=t&sd=a&st
> art=0 
>   
>>> And from some of our compatriots in the other dimension:
>>>
>>>       
>
http://www.techsupportforum.com/networking-forum/security-firewalls/320710-h
> ow-remove-yoog-search-engine.html 
>   
>>> H Davis
>>>
>>> Don Penlington wrote:
>>>       
>>>> Cyndi wrote:
>>>>         
>>>>> I somehow have Yoog now as a search engine in FireFox.>>
>>>>>           
>>>> Google it --- you'll find many answers. It's a trojan and not easily 
>>>> removed.
>>>>
>>>> Here's one suggested solution. (There are probably others):
>>>>
>>>> "even i had da damn *bleep*ing YOOG search engine. i tried all da 
>>>> above *bleep*ing list of ideas fr removing YOOG but failed 2 
>>>> uninstalling. at last found a way (i use IE 8 beta 2) I THINK IT 
>>>> SPREAD THRU FIRE FOX. it is a malware & it will slow down ur 
>>>> browsing speed.
>>>> 1. first download Malwarebytes' Anti-Malware software. & a new copy 
>>>> of da browser too i suggest u 2 download IE
>>>> 2.uninstall ur browser delete it COMPLETLY frm ur system
>>>> (u can search it thru ur search option in start menu)
>>>> dont forget 2 empty recycle bin
>>>> 3.restart ur system
>>>> 4. install Malwarebytes' Anti-Malware and perform a complete scan
>>>> 5. delete all da malware it shows frm its QUARANTINE.
>>>> 6. restart ur system again.
>>>> 7. install da browser u have downloaded and go to da manage search 
>>>> engine option and delete YOOG there thats it it wont bother u again "
>>>>
>>>> Don Penlington
>>>>
>>>>
>>>>
>>>> _______________________________________________
>>>> Tech Support Guy Mailing List
>>>> http://www.tsgserver.com/list/
>>>>
>>>>         
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>> ------------------------------------------------------------------------
>>
>>
>> No virus found in this incoming message.
>> Checked by AVG - www.avg.com 
>> Version: 8.0.237 / Virus Database: 270.11.8/1987 - Release Date: 03/06/09
>>     
> 07:20:00
>   
>>   
>>     
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
> ------------------------------------------------------------------------
>
>
> No virus found in this incoming message.
> Checked by AVG - www.avg.com 
> Version: 8.0.237 / Virus Database: 270.11.8/1987 - Release Date: 03/06/09
07:20:00
>
>   
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From leebunyard at comcast.net  Sat Mar  7 15:18:08 2009
From: leebunyard at comcast.net (Lee Bunyard)
Date: Sat, 07 Mar 2009 12:18:08 -0800
Subject: TSGL: Yoog - Lee's Problem
In-Reply-To: <646746633C1D4994A3908414AF47D4C0@AcerPC>
References: <4.3.2.20090306092912.00c51bd0@mail.tpg.com.au>	<49B076BD.5090204@gmail.com><49B1392B.9040600@earthlink.net>	<49B14426.3020406@comcast.net><EE94DF1859994EAE8471A71620504A0E@AcerPC>	<49B1CB1A.6030804@comcast.net>
	<646746633C1D4994A3908414AF47D4C0@AcerPC>
Message-ID: <49B2D680.9010400@comcast.net>

Thanks, Russ.  I do have Spybot S&D and will check for a registry backup.
Lee in the Mountains of Northern California

Russell W. Coover wrote:
> Registry Cleaners only backup what they are deleting, so using an older
> Registry Cleaner backup would have only added back what it had deleted prior
> to the cleaning that deleted the part of the registry that you now need (is
> that clear?). That's why using the older files from Crap Cleaner would not
> have worked. 
>
> Do you also have Spybot Search and Destroy? You may have an older registry
> backup from it that might help.
>
> Russ 
>
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of Lee Bunyard
> Sent: Friday, March 06, 2009 5:17 PM
> To: Tech Support Guy Mailing List
> Subject: Re: TSGL: Yoog - Lee's Problem
>
> CCleaner does have a restore registry process, Russ, and I tried to use 
> it.  For some reason, all the recent registry backup files I thought I 
> had created were missing.  I used one of the very old CCleaner registry 
> backup files but it didn't fix the problem.
> Lee in the Mountains of Northern California
>
> Russell W. Coover wrote:
>   
>> Lee, 
>>
>> I do not use the Crap Cleaner Registry Cleaner, but I'd be very surprised
>>     
> if
>   
>> they didn't include a way to restore a registry after cleaning. I do use
>>     
> two
>   
>> Registry Cleaners, Eusing Free, and System Suite, and both include a
>>     
> feature
>   
>> to restore. 
>>
>> Russ Coover
>>
>> -----Original Message-----
>> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
>> Behalf Of Lee Bunyard
>> Sent: Friday, March 06, 2009 7:41 AM
>> To: Tech Support Guy Mailing List
>> Subject: Re: TSGL: Yoog
>>
>> Cyndi--I haven't been following this entire thread but sounds like you 
>> can not get Firefox to open correctly.  Before the problem developed, 
>> did you happen to do either a registry cleanup or a Java update or 
>> change??  I've used FF for years and love it but cannot get it to open 
>> properly now on my desktop running Vista OS.  The problem happened after 
>> I tried to do a recommended update of Java (recommended following 
>> running the Secunia on line update program).  The Java update did not 
>> install properly for some reason and I aborted the installation.  I then 
>> uninstalled Java and tried to reinstall it from scratch, and it seemed 
>> like it installed OK.  But I then used the registry cleaner that's part 
>> of the CCleaner (formerly Crap Cleaner) freeware product and it 
>> identified over 600 unneeded registry entries, which I foolishly went 
>> ahead and deleted.  Every since these two coinciding events, FF has not 
>> worked properly.  I've tried uninstalling and reinstalling FF but it 
>> doesn't seem to help.  When I try to open FF, it starts to open up and 
>> then abruptly just shuts down (it never actually opens a full browser 
>> page, just flashes on the screen as it starts to open, then shuts 
>> down).  I've tried using the registry restore feature of CCleaner but it 
>> didn't help.  So I'm having to use MSIE now on the desktop, until I can 
>> resolve the FF problem. 
>>
>> FWIW--whatever is causing my problem apparently has also affected my 
>> ability to use the Secunia software program 
>> (http://secunia.com/vulnerability_scanning/online/?task=load).  When I 
>> try to go out to that test site, even the MSIE browser starts to load 
>> then shuts down.  I can use MSIE to go out to the homepage of Secunia at 
>> www.secunia.com but trying to go to the test page shuts MSIE down.  
>> There apparently is some kind of coding on that test page that is a 
>> problem for my desktop--that's why I suspect something to do with Java 
>> that is messed up on my pc.  I'm not technically knowledgeable enough to 
>> know what further to check.
>>
>> I realize this doesn't help you any and your problem with FF may be 
>> totally different than mine, but thought I'd at least mention the 
>> problem I'm having.  When I get time, I'm going to go out to one of the 
>> FF forums and post a note there to see if anyone can help.  Good luck to 
>> you.
>> Lee in the Mountains of Northern California
>>  
>>
>> Cyndi wrote:
>>   
>>     
>>> Thank you both,
>>> I have read the articles and done what I could.
>>> I have also now un-installed FF and tried to re-install but it is not 
>>> opening.
>>> I googled this new problem but nothing is working.
>>> Maybe it's time to bring the PC into the 'shop' ?
>>> PS...Yoog is also in my IE. :-(
>>>
>>> -Cyndi-
>>> Until one has loved an animal, a part of one's soul remains unawakened.
>>> -Anatole France-
>>>
>>>
>>>
>>> H Davis wrote:
>>>     
>>>       
>>>> Here are a few more suggestions Cyndi. I suggest you read all the way 
>>>> through before starting as these folks wander a bit. Yoog also 
>>>> afflicts IE it seems. I'm so thankful I'm not infected with these 
>>>> things. The price of freedom is eternal vigilance, Thomas Jefferson.
>>>>
>>>>
>>>>       
>>>>         
> http://www.google.com/support/forum/p/Toolbar/thread?tid=39df7b2e91520c5b&hl
>   
>> =en 
>>   
>>     
>>>> About half way down this page by Mr Steve.
>>>>
>>>>       
>>>>         
> http://forums.mozillazine.org/viewtopic.php?f=38&t=1001235&st=0&sk=t&sd=a&st
>   
>> art=0 
>>   
>>     
>>>> And from some of our compatriots in the other dimension:
>>>>
>>>>       
>>>>         
> http://www.techsupportforum.com/networking-forum/security-firewalls/320710-h
>   
>> ow-remove-yoog-search-engine.html 
>>   
>>     
>>>> H Davis
>>>>
>>>> Don Penlington wrote:
>>>>       
>>>>         
>>>>> Cyndi wrote:
>>>>>         
>>>>>           
>>>>>> I somehow have Yoog now as a search engine in FireFox.>>
>>>>>>           
>>>>>>             
>>>>> Google it --- you'll find many answers. It's a trojan and not easily 
>>>>> removed.
>>>>>
>>>>> Here's one suggested solution. (There are probably others):
>>>>>
>>>>> "even i had da damn *bleep*ing YOOG search engine. i tried all da 
>>>>> above *bleep*ing list of ideas fr removing YOOG but failed 2 
>>>>> uninstalling. at last found a way (i use IE 8 beta 2) I THINK IT 
>>>>> SPREAD THRU FIRE FOX. it is a malware & it will slow down ur 
>>>>> browsing speed.
>>>>> 1. first download Malwarebytes' Anti-Malware software. & a new copy 
>>>>> of da browser too i suggest u 2 download IE
>>>>> 2.uninstall ur browser delete it COMPLETLY frm ur system
>>>>> (u can search it thru ur search option in start menu)
>>>>> dont forget 2 empty recycle bin
>>>>> 3.restart ur system
>>>>> 4. install Malwarebytes' Anti-Malware and perform a complete scan
>>>>> 5. delete all da malware it shows frm its QUARANTINE.
>>>>> 6. restart ur system again.
>>>>> 7. install da browser u have downloaded and go to da manage search 
>>>>> engine option and delete YOOG there thats it it wont bother u again "
>>>>>
>>>>> Don Penlington
>>>>>
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> Tech Support Guy Mailing List
>>>>> http://www.tsgserver.com/list/
>>>>>
>>>>>         
>>>>>           
>>> _______________________________________________
>>> Tech Support Guy Mailing List
>>> http://www.tsgserver.com/list/
>>> ------------------------------------------------------------------------
>>>
>>>
>>> No virus found in this incoming message.
>>> Checked by AVG - www.avg.com 
>>> Version: 8.0.237 / Virus Database: 270.11.8/1987 - Release Date: 03/06/09
>>>     
>>>       
>> 07:20:00
>>   
>>     
>>>   
>>>     
>>>       
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>>
>>
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>> ------------------------------------------------------------------------
>>
>>
>> No virus found in this incoming message.
>> Checked by AVG - www.avg.com 
>> Version: 8.0.237 / Virus Database: 270.11.8/1987 - Release Date: 03/06/09
>>     
> 07:20:00
>   
>>   
>>     
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
> ------------------------------------------------------------------------
>
>
> No virus found in this incoming message.
> Checked by AVG - www.avg.com 
> Version: 8.0.237 / Virus Database: 270.11.8/1987 - Release Date: 03/06/09 07:20:00
>
>   

From cobol at tx.rr.com  Sat Mar  7 16:12:12 2009
From: cobol at tx.rr.com (Paul Doherty)
Date: Sat, 07 Mar 2009 15:12:12 -0600
Subject: TSGL: CPU overheating
In-Reply-To: <4.3.2.20090125020722.00c587c8@mail.tpg.com.au>
References: <0f4d01c97bdb$2dca80b0$0201a8c0@til4200>	<4.3.2.20090121093004.00c44b48@mail.tpg.com.au>	<170C625A2ACE42C990FD4F591DC7ACE5@johnsp2>	<2852b8d40901210504y635ee0bfh1579fad380871f14@mail.gmail.com>	<0f4d01c97bdb$2dca80b0$0201a8c0@til4200>
	<4.3.2.20090125020722.00c587c8@mail.tpg.com.au>
Message-ID: <49B2E32C.3010109@tx.rr.com>

I would suggest taking the CPU/heatsink off and reseating them.  If 
there isn't a good seal your heat transfer will be poor, and can result 
in that symptom.

Don Penlington wrote:
>
>> I'm working on a 6-month old computer AMD dual-core in which the CPU 
>> is overheating causing a power-off at 70c.
>
>
> It will run all day at a normal 48c but as soon as it is under around 
> 50% load,--eg running a Spybot scan---the heat quickly starts rising 
> and poweroff cuts in after about 2 minutes.
>
> I can't see anywhere in the bios where I can raise the cutout temp, 
> and I'm not sure that is a good idea anyway.
>
> The problem seems to have started when the owner had a power surge in 
> her house 2 months ago, due to welding in the street outside. The 
> surge apparently blew out her microwave and phone.
>
> She says the computer was off at the time, though plugged into the 
> wall.  She has now bought a UPS---too late, I suspect.
>
> I've installed Speedfan so that she can monitor the behavior better.
>
> First question:
>
> Can a CPU or mobo be partly damaged so that it's OK under light load, 
> but overheats under medium to heavy load?  She says it cuts out 
> sometimes when she's been using Word for a while.
>
> To compound the problem, she has a ADSL wireless modem supplied by 
> Bigpond, our leading Telco here in Australia.
>
> This modem is the large type that plugs direct into the mains power.
>
> I'm told on reasonably good authority that this type of modem is bad 
> news, and can feed minor power surges into the computer via the phone 
> line sufficient to blow the cpu.
>
> Second question:
>  Is this likely? Has anyone experienced problems caused by this type 
> of powered modem blowing a cpu or mobo?
> The computer seems a little less stable when the modem is connected.
>
> Third question:
> Would the UPS protect against this sort of damage? I'm told not, as it 
> won't protect against minor surges coming into the computer via this 
> type of powered modem.
>
> She lives on the top of a hill, so I suppose local lightning strikes 
> must also be a possibility in this semi-tropical climate.
>
> I pulled the power lead where it plugs into the mobo from the power 
> supply, and we noticed that one of the pins seems very slightly 
> discolored---evidence of a power surge perhaps? It wasn't actually 
> black, and there was no smell of burning---we wouldn't have noticed it 
> if we weren't looking hard. I couldn't see any other evidence of harm 
> in the mobo.
>
> Don Penlington
>
>
>
>
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>


From alan_mitchell at mindspring.com  Sat Mar  7 17:18:51 2009
From: alan_mitchell at mindspring.com (Alan Mitchell)
Date: Sat, 7 Mar 2009 17:18:51 -0500
Subject: TSGL: CPU overheating
In-Reply-To: <49B2E32C.3010109@tx.rr.com>
References: <0f4d01c97bdb$2dca80b0$0201a8c0@til4200>	<4.3.2.20090121093004.00c44b48@mail.tpg.com.au>	<170C625A2ACE42C990FD4F591DC7ACE5@johnsp2>	<2852b8d40901210504y635ee0bfh1579fad380871f14@mail.gmail.com>	<0f4d01c97bdb$2dca80b0$0201a8c0@til4200><4.3.2.20090125020722.00c587c8@mail.tpg.com.au>
	<49B2E32C.3010109@tx.rr.com>
Message-ID: <7C1853D6F99449949603E535356DF594@DESKTOP>

As far as modem protection, most UPS devices have ports where phone line
(and occasionally cable) protection is provided. You come from the wall to
the UPS and then wire from the UPS to the modem. If the modem is plugged
into the UPS, then both the power and communications lines will be
protected. 

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Paul Doherty
Sent: Saturday, March 07, 2009 4:12 PM
To: Tech Support Guy Mailing List
Subject: Re: TSGL: CPU overheating

I would suggest taking the CPU/heatsink off and reseating them.  If there
isn't a good seal your heat transfer will be poor, and can result in that
symptom.

Don Penlington wrote:
>
>> I'm working on a 6-month old computer AMD dual-core in which the CPU 
>> is overheating causing a power-off at 70c.
>
>
> It will run all day at a normal 48c but as soon as it is under around 
> 50% load,--eg running a Spybot scan---the heat quickly starts rising 
> and poweroff cuts in after about 2 minutes.
>
> I can't see anywhere in the bios where I can raise the cutout temp, 
> and I'm not sure that is a good idea anyway.
>
> The problem seems to have started when the owner had a power surge in 
> her house 2 months ago, due to welding in the street outside. The 
> surge apparently blew out her microwave and phone.
>
> She says the computer was off at the time, though plugged into the 
> wall.  She has now bought a UPS---too late, I suspect.
>
> I've installed Speedfan so that she can monitor the behavior better.
>
> First question:
>
> Can a CPU or mobo be partly damaged so that it's OK under light load, 
> but overheats under medium to heavy load?  She says it cuts out 
> sometimes when she's been using Word for a while.
>
> To compound the problem, she has a ADSL wireless modem supplied by 
> Bigpond, our leading Telco here in Australia.
>
> This modem is the large type that plugs direct into the mains power.
>
> I'm told on reasonably good authority that this type of modem is bad 
> news, and can feed minor power surges into the computer via the phone 
> line sufficient to blow the cpu.
>
> Second question:
>  Is this likely? Has anyone experienced problems caused by this type 
> of powered modem blowing a cpu or mobo?
> The computer seems a little less stable when the modem is connected.
>
> Third question:
> Would the UPS protect against this sort of damage? I'm told not, as it 
> won't protect against minor surges coming into the computer via this 
> type of powered modem.
>
> She lives on the top of a hill, so I suppose local lightning strikes 
> must also be a possibility in this semi-tropical climate.
>
> I pulled the power lead where it plugs into the mobo from the power 
> supply, and we noticed that one of the pins seems very slightly 
> discolored---evidence of a power surge perhaps? It wasn't actually 
> black, and there was no smell of burning---we wouldn't have noticed it 
> if we weren't looking hard. I couldn't see any other evidence of harm 
> in the mobo.
>
> Don Penlington
>
>
>
>
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>

_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From misterclever at hotmail.com  Sun Mar  8 11:57:12 2009
From: misterclever at hotmail.com (Geoff Glave)
Date: Sun, 8 Mar 2009 08:57:12 -0700
Subject: TSGL: Free PDF distiller?
In-Reply-To: <7C1853D6F99449949603E535356DF594@DESKTOP>
References: <0f4d01c97bdb$2dca80b0$0201a8c0@til4200>
	<4.3.2.20090121093004.00c44b48@mail.tpg.com.au>
	<170C625A2ACE42C990FD4F591DC7ACE5@johnsp2>
	<2852b8d40901210504y635ee0bfh1579fad380871f14@mail.gmail.com>
	<0f4d01c97bdb$2dca80b0$0201a8c0@til4200><4.3.2.20090125020722.00c587c8@mail.tpg.com.au>
	<49B2E32C.3010109@tx.rr.com> <7C1853D6F99449949603E535356DF594@DESKTOP>
Message-ID: <BAY110-W4755833557920A28D2C38AD0A30@phx.gbl>


Can anyone out there recommend a good free .pdf distiller (i.e. "print to PDF"?)
 
The PC it will be installed on is running Windows 2000.
 
Thanks in advance.
 
Cheers,
Geoff in Vancouver, Canada
 
_________________________________________________________________
Experience all of the new features, and Reconnect with your life.
http://go.microsoft.com/?linkid=9650730

From carmelloz at yahoo.com  Sun Mar  8 12:53:30 2009
From: carmelloz at yahoo.com (Ray)
Date: Sun, 8 Mar 2009 09:53:30 -0700 (PDT)
Subject: TSGL: Free PDF distiller?
In-Reply-To: <BAY110-W4755833557920A28D2C38AD0A30@phx.gbl>
Message-ID: <690228.31648.qm@web50410.mail.re2.yahoo.com>

Geoff,I've been using PDFCreator for awhile now and have been happy with it. There are other free ones recommended here:?
http://www.techsupportalert.com/best-free-pdf-writer.htmGood luck.Ray
--- On Sun, 3/8/09, Geoff Glave <misterclever at hotmail.com> wrote:
From: Geoff Glave <misterclever at hotmail.com>
Subject: TSGL: Free PDF distiller?
To: list at tsgserver.com
Date: Sunday, March 8, 2009, 9:57 AM

Can anyone out there recommend a good free .pdf distiller (i.e. "print to
PDF"?)
 
The PC it will be installed on is running Windows 2000.
 
Thanks in advance.
 
Cheers,
Geoff in Vancouver, Canada
 
_________________________________________________________________
Experience all of the new features, and Reconnect with your life.
http://go.microsoft.com/?linkid=9650730
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



      

From carmelloz at yahoo.com  Sun Mar  8 12:57:58 2009
From: carmelloz at yahoo.com (Ray)
Date: Sun, 8 Mar 2009 09:57:58 -0700 (PDT)
Subject: TSGL: Free PDF distiller?
In-Reply-To: <690228.31648.qm@web50410.mail.re2.yahoo.com>
Message-ID: <58459.35860.qm@web50410.mail.re2.yahoo.com>

Sorry about that link....try this!http://www.techsupportalert.com/best-free-pdf-writer.htm

--- On Sun, 3/8/09, Ray <carmelloz at yahoo.com> wrote:
From: Ray <carmelloz at yahoo.com>
Subject: Re: TSGL: Free PDF distiller?
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Date: Sunday, March 8, 2009, 10:53 AM

Geoff,I've been using PDFCreator for awhile now and have been happy with it.
There are other free ones recommended here:?
http://www.techsupportalert.com/best-free-pdf-writer.htmGood luck.Ray
--- On Sun, 3/8/09, Geoff Glave <misterclever at hotmail.com> wrote:
From: Geoff Glave <misterclever at hotmail.com>
Subject: TSGL: Free PDF distiller?
To: list at tsgserver.com
Date: Sunday, March 8, 2009, 9:57 AM

Can anyone out there recommend a good free .pdf distiller (i.e. "print to
PDF"?)
 
The PC it will be installed on is running Windows 2000.
 
Thanks in advance.
 
Cheers,
Geoff in Vancouver, Canada
 
_________________________________________________________________
Experience all of the new features, and Reconnect with your life.
http://go.microsoft.com/?linkid=9650730
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



      
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



      

From leebunyard at comcast.net  Sun Mar  8 13:35:55 2009
From: leebunyard at comcast.net (Lee Bunyard)
Date: Sun, 08 Mar 2009 10:35:55 -0700
Subject: TSGL: VERY SLOW Downloads??
Message-ID: <49B401FB.20304@comcast.net>

Sometimes I wonder why I seem to have so many weird computer 
problems???  I wonder if it's something I'm doing (or not doing).  LOL

I have a year old desktop pc running Vista OS.  2Gig RAM.  Internet 
connection is Comcast broadband cable.  For some reason, DOWNLOADS have 
suddenly become extremely slow.  The pc seems to work fine otherwise, 
browser brings up pages normally  and emails with large attachments 
UPLOAD quickly.  But emails received with large attachments (e.g. 8 Megs 
or so) take 2-3 minutes to download--they used to download in seconds.  
And yet when I forwarded this attachment out via email to several 
friends, the email was sent out in about 8-10 seconds.  Another 
example--I downloaded a 4 Meg update file for the Spybot Search and 
Destroy freeware malware program this morning and it took almost 5 
minutes to download.  The strange thing is that while it was 
downloading, my HD was constantly active (as indicated by the flickering 
HD light).  Normally when I download an update like this from Spybot, it 
downloads in a few seconds and the HD light hardly flickers.  While the 
Spybot download was going on, I checked Task Manager to see what else 
might be running on the pc and it showed Spybot as the only application 
running; a check of the Processes tab showed 40-50 processes loaded but 
almost no significant CPU activity on any of them either.  My CPU was 
running at only 3%-4% usage and Physical Memory in use was 36%.  I can't 
figure out what my HD was doing flickering like it was.  Also, when I 
started the Spybot download, it was downloading at a very slow 18-20 
KB/second but it started slowly slowing down even further from 
there--was downloading at only 9-10 KB/second when it finally finished 
the download.  The download itself seemed to be fine, installed normally 
into the Spybot application.

Anyone have any thoughts on what might be causing this download problem?? 
Lee in the Mountains of Northern California



From hasanat at sparkbd.net  Sun Mar  8 14:10:34 2009
From: hasanat at sparkbd.net (A Hasanat Khan)
Date: Mon, 9 Mar 2009 00:10:34 +0600
Subject: TSGL: VERY SLOW Downloads??
References: <49B401FB.20304@comcast.net>
Message-ID: <BF66EA5E7824486796E943099BA530B8@micron>

Lee,
I suggest you use system restore and go back to before Spybot update and 
test. If you do not have a restore point, uninstall spybot with Revo 
uninstaller, and test. Scan thoroughly for malware, and test again. If it 
still does not work, I wouldn't know what to do.

Hasanat

From: "Lee Bunyard" <leebunyard at comcast.net>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Sunday, March 08, 2009 11:35 PM
Subject: TSGL: VERY SLOW Downloads??


> Sometimes I wonder why I seem to have so many weird computer problems??? 
> I wonder if it's something I'm doing (or not doing).  LOL
>
> I have a year old desktop pc running Vista OS.  2Gig RAM.  Internet 
> connection is Comcast broadband cable.  For some reason, DOWNLOADS have 
> suddenly become extremely slow.  The pc seems to work fine otherwise, 
> browser brings up pages normally  and emails with large attachments UPLOAD 
> quickly.  But emails received with large attachments (e.g. 8 Megs or so) 
> take 2-3 minutes to download--they used to download in seconds.  And yet 
> when I forwarded this attachment out via email to several friends, the 
> email was sent out in about 8-10 seconds.  Another example--I downloaded a 
> 4 Meg update file for the Spybot Search and Destroy freeware malware 
> program this morning and it took almost 5 minutes to download.  The 
> strange thing is that while it was downloading, my HD was constantly 
> active (as indicated by the flickering HD light).  Normally when I 
> download an update like this from Spybot, it downloads in a few seconds 
> and the HD light hardly flickers.  While the Spybot download was going on, 
> I checked Task Manager to see what else might be running on the pc and it 
> showed Spybot as the only application running; a check of the Processes 
> tab showed 40-50 processes loaded but almost no significant CPU activity 
> on any of them either.  My CPU was running at only 3%-4% usage and 
> Physical Memory in use was 36%.  I can't figure out what my HD was doing 
> flickering like it was.  Also, when I started the Spybot download, it was 
> downloading at a very slow 18-20 KB/second but it started slowly slowing 
> down even further from there--was downloading at only 9-10 KB/second when 
> it finally finished the download.  The download itself seemed to be fine, 
> installed normally into the Spybot application.
>
> Anyone have any thoughts on what might be causing this download problem?? 
> Lee in the Mountains of Northern California
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
> -- 
> This message has been scanned for viruses and
> dangerous content by MailScanner, and is
> believed to be clean. 


-- 
This message has been scanned for viruses and
dangerous content by MailScanner, and is
believed to be clean.



From campbell1930 at charter.net  Sun Mar  8 14:12:01 2009
From: campbell1930 at charter.net (Pearl and Wayne)
Date: Sun, 08 Mar 2009 13:12:01 -0500
Subject: TSGL: VERY SLOW Downloads??
In-Reply-To: <49B401FB.20304@comcast.net>
References: <49B401FB.20304@comcast.net>
Message-ID: <49B40A71.3020805@charter.net>

Its the economy, everything is slowing down!
Forgive me, I am sorry...

Lee Bunyard wrote:
> Sometimes I wonder why I seem to have so many weird computer 
> problems???  I wonder if it's something I'm doing (or not doing).  LOL
>
> I have a year old desktop pc running Vista OS.  2Gig RAM.  Internet 
> connection is Comcast broadband cable.  For some reason, DOWNLOADS 
> have suddenly become extremely slow.  The pc seems to work fine 
> otherwise, browser brings up pages normally  and emails with large 
> attachments UPLOAD quickly.  But emails received with large 
> attachments (e.g. 8 Megs or so) take 2-3 minutes to download--they 
> used to download in seconds.  And yet when I forwarded this attachment 
> out via email to several friends, the email was sent out in about 8-10 
> seconds.  Another example--I downloaded a 4 Meg update file for the 
> Spybot Search and Destroy freeware malware program this morning and it 
> took almost 5 minutes to download.  The strange thing is that while it 
> was downloading, my HD was constantly active (as indicated by the 
> flickering HD light).  Normally when I download an update like this 
> from Spybot, it downloads in a few seconds and the HD light hardly 
> flickers.  While the Spybot download was going on, I checked Task 
> Manager to see what else might be running on the pc and it showed 
> Spybot as the only application running; a check of the Processes tab 
> showed 40-50 processes loaded but almost no significant CPU activity 
> on any of them either.  My CPU was running at only 3%-4% usage and 
> Physical Memory in use was 36%.  I can't figure out what my HD was 
> doing flickering like it was.  Also, when I started the Spybot 
> download, it was downloading at a very slow 18-20 KB/second but it 
> started slowly slowing down even further from there--was downloading 
> at only 9-10 KB/second when it finally finished the download.  The 
> download itself seemed to be fine, installed normally into the Spybot 
> application.
>
> Anyone have any thoughts on what might be causing this download 
> problem?? Lee in the Mountains of Northern California
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>


From hdavis1 at gmail.com  Sun Mar  8 15:27:41 2009
From: hdavis1 at gmail.com (H Davis)
Date: Sun, 08 Mar 2009 15:27:41 -0400
Subject: TSGL: Free PDF distiller?
In-Reply-To: <58459.35860.qm@web50410.mail.re2.yahoo.com>
References: <58459.35860.qm@web50410.mail.re2.yahoo.com>
Message-ID: <49B41C2D.2000703@gmail.com>

Geoff,

I've used PDF Creator also without issues but my requirements are quite 
basic so I haven't been using any obscure features.

H Davis

Ray wrote:
> Sorry about that link....try this!http://www.techsupportalert.com/best-free-pdf-writer.htm
>
> --- On Sun, 3/8/09, Ray <carmelloz at yahoo.com> wrote:
> From: Ray <carmelloz at yahoo.com>
> Subject: Re: TSGL: Free PDF distiller?
> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
> Date: Sunday, March 8, 2009, 10:53 AM
>
> Geoff,I've been using PDFCreator for awhile now and have been happy with it.
> There are other free ones recommended here: 
> http://www.techsupportalert.com/best-free-pdf-writer.htmGood luck.Ray
> --- On Sun, 3/8/09, Geoff Glave <misterclever at hotmail.com> wrote:
> From: Geoff Glave <misterclever at hotmail.com>
> Subject: TSGL: Free PDF distiller?
> To: list at tsgserver.com
> Date: Sunday, March 8, 2009, 9:57 AM
>
> Can anyone out there recommend a good free .pdf distiller (i.e. "print to
> PDF"?)
>  
> The PC it will be installed on is running Windows 2000.
>  
> Thanks in advance.
>  
> Cheers,
> Geoff in Vancouver, Canada
>  
> _________________________________________________________________
> Experience all of the new features, and Reconnect with your life.
> http://go.microsoft.com/?linkid=9650730
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>
>
>       
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>
>
>       
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>   

-- 
H Davis   hdavis1 at gmail.com



From hdavis1 at gmail.com  Sun Mar  8 15:44:56 2009
From: hdavis1 at gmail.com (H Davis)
Date: Sun, 08 Mar 2009 15:44:56 -0400
Subject: TSGL: VERY SLOW Downloads??
In-Reply-To: <49B401FB.20304@comcast.net>
References: <49B401FB.20304@comcast.net>
Message-ID: <49B42038.1040800@gmail.com>

Hi Lee,

Just speculation here but Comcast could be throttling the download. The 
were sued a while ago for throttling Bit Torrent downloads. They are 
also quite interested in the top 5% of bandwidth users and have 
instituted monthly caps in some places. If you're a heavy downloader 
this might be worth checking.

All the disk activity might be from your antivirus program examining the 
incoming file. If there is a lot of disk thrashing to move the 
downloading file along, the download speed might drop but you still 
might not see significant processor activity because all the time is 
being taken up moving disk data which doesn't take any great processor 
effort.

Vista had a bug/feature (pick one) that caused large file transfers to 
be slow. I don't know if that would directly affect a download but if 
the downloaded file landed on the disk and then was moved to another 
place on the disk, perhaps by the AV program, that would look like a 
more typical file transfer to me. I think this problem has been either 
fixed or improved but I don't know how. I don't have Vista. Maybe 
someone else has more info.

Of course an alternate explanation might be that you've been doing too 
many good deeds lately and you know how those never go unpunished.

H Davis



Lee Bunyard wrote:
> Sometimes I wonder why I seem to have so many weird computer 
> problems???  I wonder if it's something I'm doing (or not doing).  LOL
>
> I have a year old desktop pc running Vista OS.  2Gig RAM.  Internet 
> connection is Comcast broadband cable.  For some reason, DOWNLOADS 
> have suddenly become extremely slow.  The pc seems to work fine 
> otherwise, browser brings up pages normally  and emails with large 
> attachments UPLOAD quickly.  But emails received with large 
> attachments (e.g. 8 Megs or so) take 2-3 minutes to download--they 
> used to download in seconds.  And yet when I forwarded this attachment 
> out via email to several friends, the email was sent out in about 8-10 
> seconds.  Another example--I downloaded a 4 Meg update file for the 
> Spybot Search and Destroy freeware malware program this morning and it 
> took almost 5 minutes to download.  The strange thing is that while it 
> was downloading, my HD was constantly active (as indicated by the 
> flickering HD light).  Normally when I download an update like this 
> from Spybot, it downloads in a few seconds and the HD light hardly 
> flickers.  While the Spybot download was going on, I checked Task 
> Manager to see what else might be running on the pc and it showed 
> Spybot as the only application running; a check of the Processes tab 
> showed 40-50 processes loaded but almost no significant CPU activity 
> on any of them either.  My CPU was running at only 3%-4% usage and 
> Physical Memory in use was 36%.  I can't figure out what my HD was 
> doing flickering like it was.  Also, when I started the Spybot 
> download, it was downloading at a very slow 18-20 KB/second but it 
> started slowly slowing down even further from there--was downloading 
> at only 9-10 KB/second when it finally finished the download.  The 
> download itself seemed to be fine, installed normally into the Spybot 
> application.
>
> Anyone have any thoughts on what might be causing this download 
> problem?? Lee in the Mountains of Northern California
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>

-- 
H Davis   hdavis1 at gmail.com



From coover at fastmail.fm  Sun Mar  8 19:45:11 2009
From: coover at fastmail.fm (Russell W. Coover)
Date: Sun, 8 Mar 2009 16:45:11 -0700
Subject: TSGL: Free PDF distiller?
In-Reply-To: <BAY110-W4755833557920A28D2C38AD0A30@phx.gbl>
References: <0f4d01c97bdb$2dca80b0$0201a8c0@til4200><4.3.2.20090121093004.00c44b48@mail.tpg.com.au><170C625A2ACE42C990FD4F591DC7ACE5@johnsp2><2852b8d40901210504y635ee0bfh1579fad380871f14@mail.gmail.com><0f4d01c97bdb$2dca80b0$0201a8c0@til4200><4.3.2.20090125020722.00c587c8@mail.tpg.com.au><49B2E32C.3010109@tx.rr.com>
	<7C1853D6F99449949603E535356DF594@DESKTOP>
	<BAY110-W4755833557920A28D2C38AD0A30@phx.gbl>
Message-ID: <4A9B737682D54CBC85D24D56333A8F08@AcerPC>

I don't have much need for a PDF printer, but the few times I have needed
one, I've found "doPDF" was sufficient. 

http://www.dopdf.com/

Russ Coover

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Geoff Glave
Sent: Sunday, March 08, 2009 8:57 AM
To: list at tsgserver.com
Subject: TSGL: Free PDF distiller?


Can anyone out there recommend a good free .pdf distiller (i.e. "print to
PDF"?)
 
The PC it will be installed on is running Windows 2000.
 
Thanks in advance.
 
Cheers,
Geoff in Vancouver, Canada
 
_________________________________________________________________
Experience all of the new features, and Reconnect with your life.
http://go.microsoft.com/?linkid=9650730
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From coover at fastmail.fm  Sun Mar  8 20:10:32 2009
From: coover at fastmail.fm (Russell W. Coover)
Date: Sun, 8 Mar 2009 17:10:32 -0700
Subject: TSGL: VERY SLOW Downloads??
In-Reply-To: <49B401FB.20304@comcast.net>
References: <49B401FB.20304@comcast.net>
Message-ID: <1BD51F2663524FCD84D91C992733EB27@AcerPC>

1. Do you happen to have another computer sitting idle? Or a friend with a
laptop he or she could bring over? Check your connection with it. You will
be able to see if it is your computer or your internet connection.  

2. Go to DSL Reports and run their speed test.

http://www.dslreports.com/doconcern You probably should use the San
Francisco server.

Besides speed, the test will also show "latency" (or how long information
takes to get from your computer to the server). Anything over 40 MS should
cause enough concern to call your Internet Service Provider to ask "Why so
slow?"

3. This may not work, but it certainly won't hurt ... reboot your modem and
your router. Disconnecting them from electricity for about 30 seconds each
should do the trick. After reboot, give them about 60 seconds to get
everything working properly again before you attempt to reconnect to the
internet through your computer. 

If the problem resides within your computer, you may have to approach this
in a more serious way, as there is a possibility (though not probable) that
you have a Trojan Horse or a Virus that your Anti-Spyware is not reporting
(by the way, have you run any of the free internet anti-virus, anti-malware
scans ? - they frequently find legitimate problems that on board software
cannot find. It is worth it to run them occasionally). 

Russ Coover

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Lee Bunyard
Sent: Sunday, March 08, 2009 10:36 AM
To: Tech Support Guy Mailing List
Subject: TSGL: VERY SLOW Downloads??

Sometimes I wonder why I seem to have so many weird computer 
problems???  I wonder if it's something I'm doing (or not doing).  LOL

I have a year old desktop pc running Vista OS.  2Gig RAM.  Internet 
connection is Comcast broadband cable.  For some reason, DOWNLOADS have 
suddenly become extremely slow.  The pc seems to work fine otherwise, 
browser brings up pages normally  and emails with large attachments 
UPLOAD quickly.  But emails received with large attachments (e.g. 8 Megs 
or so) take 2-3 minutes to download--they used to download in seconds.  
And yet when I forwarded this attachment out via email to several 
friends, the email was sent out in about 8-10 seconds.  Another 
example--I downloaded a 4 Meg update file for the Spybot Search and 
Destroy freeware malware program this morning and it took almost 5 
minutes to download.  The strange thing is that while it was 
downloading, my HD was constantly active (as indicated by the flickering 
HD light).  Normally when I download an update like this from Spybot, it 
downloads in a few seconds and the HD light hardly flickers.  While the 
Spybot download was going on, I checked Task Manager to see what else 
might be running on the pc and it showed Spybot as the only application 
running; a check of the Processes tab showed 40-50 processes loaded but 
almost no significant CPU activity on any of them either.  My CPU was 
running at only 3%-4% usage and Physical Memory in use was 36%.  I can't 
figure out what my HD was doing flickering like it was.  Also, when I 
started the Spybot download, it was downloading at a very slow 18-20 
KB/second but it started slowly slowing down even further from 
there--was downloading at only 9-10 KB/second when it finally finished 
the download.  The download itself seemed to be fine, installed normally 
into the Spybot application.

Anyone have any thoughts on what might be causing this download problem?? 
Lee in the Mountains of Northern California


_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From deepend at tpg.com.au  Mon Mar  9 03:29:10 2009
From: deepend at tpg.com.au (Don Penlington)
Date: Mon, 09 Mar 2009 17:29:10 +1000
Subject: TSGL: VERY SLOW Downloads??
In-Reply-To: <49B401FB.20304@comcast.net>
Message-ID: <4.3.2.20090309165813.00c497d8@mail.tpg.com.au>

Lee wrote:
>a check of the Processes tab showed 40-50 processes loaded but almost no 
>significant CPU activity on any of them either. >>


That's way too many. I don't like having more than about 30 running.

Remember, most or all of those are resident in memory, and whilst they may 
not be consuming CPU resources, nevertheless they will have an impact of 
current activity. Perhaps some of them are conflicting with memory 
addresses reserved by your modem, thus affecting its download speed.

Ending them in Task Manager won't necessarily remove their dll libraries 
from resident memory. You'd have to disable them from startup via msconfig 
or any good startup manager, then reboot and try downloading again, see if 
that makes a difference.

The HD activity could be continual swapping in and out of virtual memory. 
That can slow things down something horrible.  Even though you have plenty 
of RAM, RAM management is a complex thing. Use Task Manager to see what the 
maximum "commit charge" is before and immediately after a large download 
(that's an indication of memory swapping as evidenced by HD activity). 
You'd need to look up some tutorials on "commit charge" to fully understand 
how this works, but it can be a useful pointer to slowdown causes.

Try downloading in Safe Mode with Networking enabled (I don't know if 
that's possible.) See if that makes a difference.
If that's better, it points to one or more of your startups as the culprit.

Perhaps your ISP has a poor server/client ratio. Is it worse/better at 
certain times?--try the wee small hours of the morning.

Disable your a-v while downloading from a known good safe site. Any better?

If you have any internet "security suites" running, temporarily disable 
them. Monitoring can sometimes use up more RAM than you may have available.

Start by disabling as many startups as you can---any vital system files 
won't allow themselves to be disabled, so you can't do any vital harm.

Finally, as Russ and others have said, you can't rule out the possibility 
that trojans are eating up your internet time. Do a couple of online scans 
such as Kaspersky, Trend, etc.

Once you know that your system is squeaky-clean, call your ISP. Your 
experience is probably not unique, and there may be settings they can talk 
you through. But they prolly won't admit to overloaded servers, if that is 
indeed the cause.

Don Penlington






From justin at whisperer.com.au  Mon Mar  9 07:29:52 2009
From: justin at whisperer.com.au (The Computer Whisperer)
Date: Mon, 9 Mar 2009 22:29:52 +1100
Subject: TSGL: Free PDF distiller?
In-Reply-To: <4A9B737682D54CBC85D24D56333A8F08@AcerPC>
References: <4.3.2.20090121093004.00c44b48@mail.tpg.com.au>
	<170C625A2ACE42C990FD4F591DC7ACE5@johnsp2>
	<2852b8d40901210504y635ee0bfh1579fad380871f14@mail.gmail.com>
	<0f4d01c97bdb$2dca80b0$0201a8c0@til4200>
	<4.3.2.20090125020722.00c587c8@mail.tpg.com.au>
	<49B2E32C.3010109@tx.rr.com>
	<7C1853D6F99449949603E535356DF594@DESKTOP>
	<BAY110-W4755833557920A28D2C38AD0A30@phx.gbl>
	<4A9B737682D54CBC85D24D56333A8F08@AcerPC>
Message-ID: <2852b8d40903090429k30f760b9k73c7e67a79ae34e@mail.gmail.com>

CutePDF


I find it the most useful of the free ones.

Regards,

Justin

2009/3/9 Russell W. Coover <coover at fastmail.fm>

> I don't have much need for a PDF printer, but the few times I have needed
> one, I've found "doPDF" was sufficient.
>
> http://www.dopdf.com/
>
> Russ Coover
>
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of Geoff Glave
> Sent: Sunday, March 08, 2009 8:57 AM
> To: list at tsgserver.com
> Subject: TSGL: Free PDF distiller?
>
>
> Can anyone out there recommend a good free .pdf distiller (i.e. "print to
> PDF"?)
>
> The PC it will be installed on is running Windows 2000.
>
> Thanks in advance.
>
> Cheers,
> Geoff in Vancouver, Canada
>
> _________________________________________________________________
> Experience all of the new features, and Reconnect with your life.
> http://go.microsoft.com/?linkid=9650730
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>



-- 
http://www.whisperer.com.au

The Computer Whisperer - Gets you where you want to be.

Friendly on-site technical support - Home and Small Business Specialist.

Telephone: (03) 5979 1122
Mobile 0406 467 701

Servicing the Mornington Peninsula (Victoria, Australia)

From leebunyard at comcast.net  Mon Mar  9 11:43:20 2009
From: leebunyard at comcast.net (Lee Bunyard)
Date: Mon, 09 Mar 2009 08:43:20 -0700
Subject: TSGL: VERY SLOW Downloads??
In-Reply-To: <4.3.2.20090309165813.00c497d8@mail.tpg.com.au>
References: <4.3.2.20090309165813.00c497d8@mail.tpg.com.au>
Message-ID: <49B53918.6080300@comcast.net>

Thanks, Don.  Some good suggestions, which I will try.
Lee

Don Penlington wrote:
> Lee wrote:
>> a check of the Processes tab showed 40-50 processes loaded but almost 
>> no significant CPU activity on any of them either. >>
>
>
> That's way too many. I don't like having more than about 30 running.
>
> Remember, most or all of those are resident in memory, and whilst they 
> may not be consuming CPU resources, nevertheless they will have an 
> impact of current activity. Perhaps some of them are conflicting with 
> memory addresses reserved by your modem, thus affecting its download 
> speed.
>
> Ending them in Task Manager won't necessarily remove their dll 
> libraries from resident memory. You'd have to disable them from 
> startup via msconfig or any good startup manager, then reboot and try 
> downloading again, see if that makes a difference.
>
> The HD activity could be continual swapping in and out of virtual 
> memory. That can slow things down something horrible.  Even though you 
> have plenty of RAM, RAM management is a complex thing. Use Task 
> Manager to see what the maximum "commit charge" is before and 
> immediately after a large download (that's an indication of memory 
> swapping as evidenced by HD activity). You'd need to look up some 
> tutorials on "commit charge" to fully understand how this works, but 
> it can be a useful pointer to slowdown causes.
>
> Try downloading in Safe Mode with Networking enabled (I don't know if 
> that's possible.) See if that makes a difference.
> If that's better, it points to one or more of your startups as the 
> culprit.
>
> Perhaps your ISP has a poor server/client ratio. Is it worse/better at 
> certain times?--try the wee small hours of the morning.
>
> Disable your a-v while downloading from a known good safe site. Any 
> better?
>
> If you have any internet "security suites" running, temporarily 
> disable them. Monitoring can sometimes use up more RAM than you may 
> have available.
>
> Start by disabling as many startups as you can---any vital system 
> files won't allow themselves to be disabled, so you can't do any vital 
> harm.
>
> Finally, as Russ and others have said, you can't rule out the 
> possibility that trojans are eating up your internet time. Do a couple 
> of online scans such as Kaspersky, Trend, etc.
>
> Once you know that your system is squeaky-clean, call your ISP. Your 
> experience is probably not unique, and there may be settings they can 
> talk you through. But they prolly won't admit to overloaded servers, 
> if that is indeed the cause.
>
> Don Penlington
>
>
>
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
> ------------------------------------------------------------------------
>
>
> No virus found in this incoming message.
> Checked by AVG - www.avg.com 
> Version: 8.0.237 / Virus Database: 270.11.9/1991 - Release Date: 03/09/09 07:14:00
>
>   

From leebunyard at comcast.net  Mon Mar  9 11:50:16 2009
From: leebunyard at comcast.net (Lee Bunyard)
Date: Mon, 09 Mar 2009 08:50:16 -0700
Subject: TSGL: VERY SLOW Downloads??
In-Reply-To: <1BD51F2663524FCD84D91C992733EB27@AcerPC>
References: <49B401FB.20304@comcast.net>
	<1BD51F2663524FCD84D91C992733EB27@AcerPC>
Message-ID: <49B53AB8.4040602@comcast.net>

Some good suggestions, Russ, will followup on them.  Thanks.
Lee

Russell W. Coover wrote:
> 1. Do you happen to have another computer sitting idle? Or a friend with a
> laptop he or she could bring over? Check your connection with it. You will
> be able to see if it is your computer or your internet connection.  
>
> 2. Go to DSL Reports and run their speed test.
>
> http://www.dslreports.com/doconcern You probably should use the San
> Francisco server.
>
> Besides speed, the test will also show "latency" (or how long information
> takes to get from your computer to the server). Anything over 40 MS should
> cause enough concern to call your Internet Service Provider to ask "Why so
> slow?"
>
> 3. This may not work, but it certainly won't hurt ... reboot your modem and
> your router. Disconnecting them from electricity for about 30 seconds each
> should do the trick. After reboot, give them about 60 seconds to get
> everything working properly again before you attempt to reconnect to the
> internet through your computer. 
>
> If the problem resides within your computer, you may have to approach this
> in a more serious way, as there is a possibility (though not probable) that
> you have a Trojan Horse or a Virus that your Anti-Spyware is not reporting
> (by the way, have you run any of the free internet anti-virus, anti-malware
> scans ? - they frequently find legitimate problems that on board software
> cannot find. It is worth it to run them occasionally). 
>
> Russ Coover
>
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of Lee Bunyard
> Sent: Sunday, March 08, 2009 10:36 AM
> To: Tech Support Guy Mailing List
> Subject: TSGL: VERY SLOW Downloads??
>
> Sometimes I wonder why I seem to have so many weird computer 
> problems???  I wonder if it's something I'm doing (or not doing).  LOL
>
> I have a year old desktop pc running Vista OS.  2Gig RAM.  Internet 
> connection is Comcast broadband cable.  For some reason, DOWNLOADS have 
> suddenly become extremely slow.  The pc seems to work fine otherwise, 
> browser brings up pages normally  and emails with large attachments 
> UPLOAD quickly.  But emails received with large attachments (e.g. 8 Megs 
> or so) take 2-3 minutes to download--they used to download in seconds.  
> And yet when I forwarded this attachment out via email to several 
> friends, the email was sent out in about 8-10 seconds.  Another 
> example--I downloaded a 4 Meg update file for the Spybot Search and 
> Destroy freeware malware program this morning and it took almost 5 
> minutes to download.  The strange thing is that while it was 
> downloading, my HD was constantly active (as indicated by the flickering 
> HD light).  Normally when I download an update like this from Spybot, it 
> downloads in a few seconds and the HD light hardly flickers.  While the 
> Spybot download was going on, I checked Task Manager to see what else 
> might be running on the pc and it showed Spybot as the only application 
> running; a check of the Processes tab showed 40-50 processes loaded but 
> almost no significant CPU activity on any of them either.  My CPU was 
> running at only 3%-4% usage and Physical Memory in use was 36%.  I can't 
> figure out what my HD was doing flickering like it was.  Also, when I 
> started the Spybot download, it was downloading at a very slow 18-20 
> KB/second but it started slowly slowing down even further from 
> there--was downloading at only 9-10 KB/second when it finally finished 
> the download.  The download itself seemed to be fine, installed normally 
> into the Spybot application.
>
> Anyone have any thoughts on what might be causing this download problem?? 
> Lee in the Mountains of Northern California
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
> ------------------------------------------------------------------------
>
>
> No virus found in this incoming message.
> Checked by AVG - www.avg.com 
> Version: 8.0.237 / Virus Database: 270.11.9/1991 - Release Date: 03/09/09 07:14:00
>
>   

From leebunyard at comcast.net  Mon Mar  9 12:09:36 2009
From: leebunyard at comcast.net (Lee Bunyard)
Date: Mon, 09 Mar 2009 09:09:36 -0700
Subject: TSGL: VERY SLOW Downloads??
In-Reply-To: <49B42038.1040800@gmail.com>
References: <49B401FB.20304@comcast.net> <49B42038.1040800@gmail.com>
Message-ID: <49B53F40.3070203@comcast.net>

I hope your last explanation is the correct one, H Davis.  LOL

Your thought about Comcast possibly throttling downloads occurred to me 
also, I'm aware that they are doing that for extremely heavy 
downloaders.  I'm quite certain that I don't fall into that category but 
I think I will talk to Comcast tech support about it.  Actually I have a 
Comcast tech coming out to the house tomorrow to check on a cable TV 
issue.  I'll ask him about the computer problem also.  I'm not real 
happy with Comcast, we have it for Internet, TV and phone service.  The 
Internet service has been so-so, the phone service has been very good 
but the TV service has been sporadically good and bad.  Comcast wired 
four rooms with cable when we first got cable run out to my development 
7-8 years ago (I live in a fairly remote area in the mountains outside 
Sacramento and we were surprised that Comcast even ran cable into our 
development as all properties here are ranch property from 5 acres up to 
20 acres--my house was a real PITA to wire because it's built into the 
side of a hill and the floor ranges from 5 to 15 feet off the ground, 
the wiring had to be run in from under the house into each room thru 
holes drilled in the floors). I've since been told by two Comcast 
technicians that the original wiring should have been split off of an 
amplifier before it was run into the four rooms instead of splitting all 
four rooms off of a single lead.  So I think we have very marginal 
signal strength in all four rooms, for TV and Internet.  We've been 
having some problems with TV reception on a few of our favorite channels 
(like Turner Classic Movies), with reception breaking up into pixels and 
poor sound.  I haven't pushed the wiring issue with Comcast but I am now 
going to do so--I'm paying $203 a month for the TV/Internet/Phone 
service and expect better quality than what we are getting.  Maybe if 
the house is re-wired properly, we will get better service all the way 
around. 
Thanks, again.
Lee

H Davis wrote:
> Hi Lee,
>
> Just speculation here but Comcast could be throttling the download. 
> The were sued a while ago for throttling Bit Torrent downloads. They 
> are also quite interested in the top 5% of bandwidth users and have 
> instituted monthly caps in some places. If you're a heavy downloader 
> this might be worth checking.
>
> All the disk activity might be from your antivirus program examining 
> the incoming file. If there is a lot of disk thrashing to move the 
> downloading file along, the download speed might drop but you still 
> might not see significant processor activity because all the time is 
> being taken up moving disk data which doesn't take any great processor 
> effort.
>
> Vista had a bug/feature (pick one) that caused large file transfers to 
> be slow. I don't know if that would directly affect a download but if 
> the downloaded file landed on the disk and then was moved to another 
> place on the disk, perhaps by the AV program, that would look like a 
> more typical file transfer to me. I think this problem has been either 
> fixed or improved but I don't know how. I don't have Vista. Maybe 
> someone else has more info.
>
> Of course an alternate explanation might be that you've been doing too 
> many good deeds lately and you know how those never go unpunished.
>
> H Davis
>
>
>
> Lee Bunyard wrote:
>> Sometimes I wonder why I seem to have so many weird computer 
>> problems???  I wonder if it's something I'm doing (or not doing).  LOL
>>
>> I have a year old desktop pc running Vista OS.  2Gig RAM.  Internet 
>> connection is Comcast broadband cable.  For some reason, DOWNLOADS 
>> have suddenly become extremely slow.  The pc seems to work fine 
>> otherwise, browser brings up pages normally  and emails with large 
>> attachments UPLOAD quickly.  But emails received with large 
>> attachments (e.g. 8 Megs or so) take 2-3 minutes to download--they 
>> used to download in seconds.  And yet when I forwarded this 
>> attachment out via email to several friends, the email was sent out 
>> in about 8-10 seconds.  Another example--I downloaded a 4 Meg update 
>> file for the Spybot Search and Destroy freeware malware program this 
>> morning and it took almost 5 minutes to download.  The strange thing 
>> is that while it was downloading, my HD was constantly active (as 
>> indicated by the flickering HD light).  Normally when I download an 
>> update like this from Spybot, it downloads in a few seconds and the 
>> HD light hardly flickers.  While the Spybot download was going on, I 
>> checked Task Manager to see what else might be running on the pc and 
>> it showed Spybot as the only application running; a check of the 
>> Processes tab showed 40-50 processes loaded but almost no significant 
>> CPU activity on any of them either.  My CPU was running at only 3%-4% 
>> usage and Physical Memory in use was 36%.  I can't figure out what my 
>> HD was doing flickering like it was.  Also, when I started the Spybot 
>> download, it was downloading at a very slow 18-20 KB/second but it 
>> started slowly slowing down even further from there--was downloading 
>> at only 9-10 KB/second when it finally finished the download.  The 
>> download itself seemed to be fine, installed normally into the Spybot 
>> application.
>>
>> Anyone have any thoughts on what might be causing this download 
>> problem?? Lee in the Mountains of Northern California
>>
>>
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>>
>
> ------------------------------------------------------------------------
>
>
> No virus found in this incoming message.
> Checked by AVG - www.avg.com 
> Version: 8.0.237 / Virus Database: 270.11.9/1991 - Release Date: 03/09/09 07:14:00
>
>   

From leebunyard at comcast.net  Mon Mar  9 12:10:40 2009
From: leebunyard at comcast.net (Lee Bunyard)
Date: Mon, 09 Mar 2009 09:10:40 -0700
Subject: TSGL: VERY SLOW Downloads??
In-Reply-To: <BF66EA5E7824486796E943099BA530B8@micron>
References: <49B401FB.20304@comcast.net>
	<BF66EA5E7824486796E943099BA530B8@micron>
Message-ID: <49B53F80.7010508@comcast.net>

Thanks, will try your suggestions also.
Lee

A Hasanat Khan wrote:
> Lee,
> I suggest you use system restore and go back to before Spybot update 
> and test. If you do not have a restore point, uninstall spybot with 
> Revo uninstaller, and test. Scan thoroughly for malware, and test 
> again. If it still does not work, I wouldn't know what to do.
>
> Hasanat
>
> From: "Lee Bunyard" <leebunyard at comcast.net>
> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
> Sent: Sunday, March 08, 2009 11:35 PM
> Subject: TSGL: VERY SLOW Downloads??
>
>
>> Sometimes I wonder why I seem to have so many weird computer 
>> problems??? I wonder if it's something I'm doing (or not doing).  LOL
>>
>> I have a year old desktop pc running Vista OS.  2Gig RAM.  Internet 
>> connection is Comcast broadband cable.  For some reason, DOWNLOADS 
>> have suddenly become extremely slow.  The pc seems to work fine 
>> otherwise, browser brings up pages normally  and emails with large 
>> attachments UPLOAD quickly.  But emails received with large 
>> attachments (e.g. 8 Megs or so) take 2-3 minutes to download--they 
>> used to download in seconds.  And yet when I forwarded this 
>> attachment out via email to several friends, the email was sent out 
>> in about 8-10 seconds.  Another example--I downloaded a 4 Meg update 
>> file for the Spybot Search and Destroy freeware malware program this 
>> morning and it took almost 5 minutes to download.  The strange thing 
>> is that while it was downloading, my HD was constantly active (as 
>> indicated by the flickering HD light).  Normally when I download an 
>> update like this from Spybot, it downloads in a few seconds and the 
>> HD light hardly flickers.  While the Spybot download was going on, I 
>> checked Task Manager to see what else might be running on the pc and 
>> it showed Spybot as the only application running; a check of the 
>> Processes tab showed 40-50 processes loaded but almost no significant 
>> CPU activity on any of them either.  My CPU was running at only 3%-4% 
>> usage and Physical Memory in use was 36%.  I can't figure out what my 
>> HD was doing flickering like it was.  Also, when I started the Spybot 
>> download, it was downloading at a very slow 18-20 KB/second but it 
>> started slowly slowing down even further from there--was downloading 
>> at only 9-10 KB/second when it finally finished the download.  The 
>> download itself seemed to be fine, installed normally into the Spybot 
>> application.
>>
>> Anyone have any thoughts on what might be causing this download 
>> problem?? Lee in the Mountains of Northern California
>>
>>
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>>
>> -- 
>> This message has been scanned for viruses and
>> dangerous content by MailScanner, and is
>> believed to be clean. 
>
>
> ------------------------------------------------------------------------
>
>
> No virus found in this incoming message.
> Checked by AVG - www.avg.com 
> Version: 8.0.237 / Virus Database: 270.11.9/1991 - Release Date: 03/09/09 07:14:00
>
>   

From misterclever at hotmail.com  Mon Mar  9 12:19:18 2009
From: misterclever at hotmail.com (Geoff Glave)
Date: Mon, 9 Mar 2009 09:19:18 -0700
Subject: TSGL: Throttling Internet on a WAP (long)
In-Reply-To: <49B53918.6080300@comcast.net>
References: <4.3.2.20090309165813.00c497d8@mail.tpg.com.au>
	<49B53918.6080300@comcast.net>
Message-ID: <BAY110-W25DED8BFF6C6FE2EC19336D0A00@phx.gbl>


Hi All,
 
As a sideline, I help manage a small network at a rural seaside resort on Vancouver Island - 19 waterfront cottages.  In the summer the cottages are rented weekly by people on vacation, in the winter they're rented monthly by locals.
 
Nearly two years ago I put a wireless access point in a waterproof box up a pole at the resort in the winter so the guests could get WiFi.  It doesn't blanket the whole resort, but it's adequate and has hummed away for nearly 2 years now.
 
However, what I feared would happen appears to have happened - The resort has received a message from their ISP telling them they're exceeding their allowed usage plan.
 
What I suspect is happening is the winter tenants are downloading (maybe torrenting) tons of music and videos to get them through the cold winter nights.  The service isn't meant for that, it's meant for email and light web surfing.  If they want anything serious they're expected to bring their own internet service into the cottage.
 
The network works like this:
 
- Broadband comes in via ADSL
- ADSL modem is plugged into (non-wireless) router
- Resort PCs (2) plugged into (non-wireless) router via CAT5
- Non-wireless router provides DHCP service to clients on the LAN (including wireless clients)
- Wireless Access Point (WAP) on pole is plugged into (non-wireless) router via long piece of CAT5
- DHCP is turned off on the WAP.  WAP merely acts as a "Wireless Hub"
- WAP is running DD-WRT firmware.  I'm not sure which version - It would have been whatever was current about 2 years ago...?
- I don't remember the exact model of WAP but it's a Linksys, in the WRT54G "family"
 
All the hardware is 'consumer grade.'
 
What I'd like to do is somehow figure out a way to get our bandwidth down, either by throttling the bandwidth to the WAP, or blocking some ports putting some gadget between the WAP and the hub or ???  I'd prefer to not impact the resort's internet connectivity, just what's up the pole.
 
I'm looking for suggestions.  The people at the resort aren't very technically savvy, so it's got to be something I can 'configure and forget.'
 
Thanks in advance.
 
Cheers,
Geoff in Vancouver, Canada
 
_________________________________________________________________
Experience all of the new features, and Reconnect with your life.
http://go.microsoft.com/?linkid=9650730

From misterclever at hotmail.com  Mon Mar  9 12:35:27 2009
From: misterclever at hotmail.com (Geoff Glave)
Date: Mon, 9 Mar 2009 09:35:27 -0700
Subject: TSGL: Free PDF distiller?
In-Reply-To: <58459.35860.qm@web50410.mail.re2.yahoo.com>
References: <690228.31648.qm@web50410.mail.re2.yahoo.com>
	<58459.35860.qm@web50410.mail.re2.yahoo.com>
Message-ID: <BAY110-W294E36A913BF455CA373BBD0A00@phx.gbl>


Thanks Ray - I downloaded PDFCreator and it fit the bill perfectly.  Wasn't happy with the extra junk it tried to install (@#$#@! Yahoo toolbar) but luckily that was 'optional' :)
 
Cheers,
Geoff in Vancouver

----------------------------------------
> Date: Sun, 8 Mar 2009 09:57:58 -0700
> From: carmelloz at yahoo.com
> To: list at tsgserver.com
> Subject: Re: TSGL: Free PDF distiller?
>
> Sorry about that link....try this!http://www.techsupportalert.com/best-free-pdf-writer.htm
>
> --- On Sun, 3/8/09, Ray wrote:
> From: Ray 
> Subject: Re: TSGL: Free PDF distiller?
> To: "Tech Support Guy Mailing List" 
> Date: Sunday, March 8, 2009, 10:53 AM
>
> Geoff,I've been using PDFCreator for awhile now and have been happy with it.
 
_________________________________________________________________
Reunite with the people closest to you, chat face to face with Messenger.
http://go.microsoft.com/?linkid=9650736

From misterclever at hotmail.com  Mon Mar  9 13:44:16 2009
From: misterclever at hotmail.com (Geoff Glave)
Date: Mon, 9 Mar 2009 10:44:16 -0700
Subject: TSGL: Open Firefox in a specific window size?
In-Reply-To: <49AD6FB1.3060807@gmail.com>
References: <399BD0E386F5469B9AE1E022B8FEF6CF@johnsp2><ae7a01c9998e$700b14f0$0201a8c0@til4200><1D217976CC404486AB692808771DFA0F@johnsp2><af1801c99a41$343f5f90$0201a8c0@til4200><C94DAB993403491F8BC6AC930CD897B5@johnsp2>
	<af7a01c99a6d$fdaac5f0$0201a8c0@til4200>
	<BAY110-W256AB0CACB2124F259136ED0A90@phx.gbl>
	<BAY110-W17C75781598BEE3B99B217D0A90@phx.gbl>
	<2056C5DA7B484310B95E305D35C1EA50@johnsp2>
	<BAY110-W419B1A1F6670BA072972D0D0A60@phx.gbl>
	<49AD6FB1.3060807@gmail.com>
Message-ID: <BAY110-W151F0C624817672941A82AD0A00@phx.gbl>


That did the trick!  Thanks.
 
Cheers,
Geoff

----------------------------------------
> Date: Tue, 3 Mar 2009 12:58:09 -0500
> From: hdavis1 at gmail.com
> To: list at tsgserver.com
> Subject: Re: TSGL: Open Firefox in a specific window size?
>
> Geoff,
>
> How about using a little javascript. The window.open(.....height=100,
> width=200.....) function allows setting the size of the window to open.
> I'm no javascript jockey so that's pretty much the extent of my help but
> maybe someone else is.
 
_________________________________________________________________
Share photos with friends on Windows Live Messenger
http://go.microsoft.com/?linkid=9650734

From hbcanon at homemail.com  Mon Mar  9 15:07:12 2009
From: hbcanon at homemail.com (HBCANON)
Date: Mon, 9 Mar 2009 15:07:12 -0400
Subject: TSGL: Yoog - Lee's Problem
In-Reply-To: <646746633C1D4994A3908414AF47D4C0@AcerPC>
References: <4.3.2.20090306092912.00c51bd0@mail.tpg.com.au>	<49B076BD.5090204@gmail.com><49B1392B.9040600@earthlink.net>	<49B14426.3020406@comcast.net><EE94DF1859994EAE8471A71620504A0E@AcerPC><49B1CB1A.6030804@comcast.net>
	<646746633C1D4994A3908414AF47D4C0@AcerPC>
Message-ID: <003501c9a0ea$40efd260$0201a8c0@hbcanon>

What you are referring to is usually called 'journalizing' or 'logging transactions'.
This may be a complicated procedure in most cases, but does allow rollback to any point if
partial rollback is allowed. 
I would think that for backing such a small file, a simple file copy would be more in
order.
HBCanon
Geneva, FL 

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Russell
W. Coover
Sent: Saturday, March 07, 2009 01:57
To: 'Tech Support Guy Mailing List'
Subject: Re: TSGL: Yoog - Lee's Problem

Registry Cleaners only backup what they are deleting, so using an older Registry Cleaner
backup would have only added back what it had deleted prior to the cleaning that deleted
the part of the registry that you now need (is that clear?). That's why using the older
files from Crap Cleaner would not have worked. 

Do you also have Spybot Search and Destroy? You may have an older registry backup from it
that might help.

Russ 

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Lee
Bunyard
Sent: Friday, March 06, 2009 5:17 PM
To: Tech Support Guy Mailing List
Subject: Re: TSGL: Yoog - Lee's Problem

CCleaner does have a restore registry process, Russ, and I tried to use it.  For some
reason, all the recent registry backup files I thought I had created were missing.  I used
one of the very old CCleaner registry backup files but it didn't fix the problem.
Lee in the Mountains of Northern California

Russell W. Coover wrote:
> Lee,
>
> I do not use the Crap Cleaner Registry Cleaner, but I'd be very 
> surprised
if
> they didn't include a way to restore a registry after cleaning. I do 
> use
two
> Registry Cleaners, Eusing Free, and System Suite, and both include a
feature
> to restore. 
>
> Russ Coover
>
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] 
> On Behalf Of Lee Bunyard
> Sent: Friday, March 06, 2009 7:41 AM
> To: Tech Support Guy Mailing List
> Subject: Re: TSGL: Yoog
>
> Cyndi--I haven't been following this entire thread but sounds like you 
> can not get Firefox to open correctly.  Before the problem developed, 
> did you happen to do either a registry cleanup or a Java update or 
> change??  I've used FF for years and love it but cannot get it to open 
> properly now on my desktop running Vista OS.  The problem happened 
> after I tried to do a recommended update of Java (recommended 
> following running the Secunia on line update program).  The Java 
> update did not install properly for some reason and I aborted the 
> installation.  I then uninstalled Java and tried to reinstall it from 
> scratch, and it seemed like it installed OK.  But I then used the 
> registry cleaner that's part of the CCleaner (formerly Crap Cleaner) 
> freeware product and it identified over 600 unneeded registry entries, 
> which I foolishly went ahead and deleted.  Every since these two 
> coinciding events, FF has not worked properly.  I've tried 
> uninstalling and reinstalling FF but it doesn't seem to help.  When I 
> try to open FF, it starts to open up and then abruptly just shuts down 
> (it never actually opens a full browser page, just flashes on the 
> screen as it starts to open, then shuts down).  I've tried using the 
> registry restore feature of CCleaner but it didn't help.  So I'm 
> having to use MSIE now on the desktop, until I can resolve the FF problem.
>
> FWIW--whatever is causing my problem apparently has also affected my 
> ability to use the Secunia software program 
> (http://secunia.com/vulnerability_scanning/online/?task=load).  When I 
> try to go out to that test site, even the MSIE browser starts to load 
> then shuts down.  I can use MSIE to go out to the homepage of Secunia 
> at www.secunia.com but trying to go to the test page shuts MSIE down.
> There apparently is some kind of coding on that test page that is a 
> problem for my desktop--that's why I suspect something to do with Java 
> that is messed up on my pc.  I'm not technically knowledgeable enough 
> to know what further to check.
>
> I realize this doesn't help you any and your problem with FF may be 
> totally different than mine, but thought I'd at least mention the 
> problem I'm having.  When I get time, I'm going to go out to one of 
> the FF forums and post a note there to see if anyone can help.  Good 
> luck to you.
> Lee in the Mountains of Northern California
>  
>
> Cyndi wrote:
>   
>> Thank you both,
>> I have read the articles and done what I could.
>> I have also now un-installed FF and tried to re-install but it is not 
>> opening.
>> I googled this new problem but nothing is working.
>> Maybe it's time to bring the PC into the 'shop' ?
>> PS...Yoog is also in my IE. :-(
>>
>> -Cyndi-
>> Until one has loved an animal, a part of one's soul remains unawakened.
>> -Anatole France-
>>
>>
>>
>> H Davis wrote:
>>     
>>> Here are a few more suggestions Cyndi. I suggest you read all the 
>>> way through before starting as these folks wander a bit. Yoog also 
>>> afflicts IE it seems. I'm so thankful I'm not infected with these 
>>> things. The price of freedom is eternal vigilance, Thomas Jefferson.
>>>
>>>
>>>       
>
http://www.google.com/support/forum/p/Toolbar/thread?tid=39df7b2e91520c5b&hl
> =en
>   
>>> About half way down this page by Mr Steve.
>>>
>>>       
>
http://forums.mozillazine.org/viewtopic.php?f=38&t=1001235&st=0&sk=t&sd=a&st
> art=0
>   
>>> And from some of our compatriots in the other dimension:
>>>
>>>       
>
http://www.techsupportforum.com/networking-forum/security-firewalls/320710-h
> ow-remove-yoog-search-engine.html
>   
>>> H Davis
>>>
>>> Don Penlington wrote:
>>>       
>>>> Cyndi wrote:
>>>>         
>>>>> I somehow have Yoog now as a search engine in FireFox.>>
>>>>>           
>>>> Google it --- you'll find many answers. It's a trojan and not 
>>>> easily removed.
>>>>
>>>> Here's one suggested solution. (There are probably others):
>>>>
>>>> "even i had da damn *bleep*ing YOOG search engine. i tried all da 
>>>> above *bleep*ing list of ideas fr removing YOOG but failed 2 
>>>> uninstalling. at last found a way (i use IE 8 beta 2) I THINK IT 
>>>> SPREAD THRU FIRE FOX. it is a malware & it will slow down ur 
>>>> browsing speed.
>>>> 1. first download Malwarebytes' Anti-Malware software. & a new copy 
>>>> of da browser too i suggest u 2 download IE 2.uninstall ur browser 
>>>> delete it COMPLETLY frm ur system (u can search it thru ur search 
>>>> option in start menu) dont forget 2 empty recycle bin 3.restart ur 
>>>> system 4. install Malwarebytes' Anti-Malware and perform a complete 
>>>> scan 5. delete all da malware it shows frm its QUARANTINE.
>>>> 6. restart ur system again.
>>>> 7. install da browser u have downloaded and go to da manage search 
>>>> engine option and delete YOOG there thats it it wont bother u again "
>>>>
>>>> Don Penlington
>>>>
>>>>
>>>>
>>>> _______________________________________________
>>>> Tech Support Guy Mailing List
>>>> http://www.tsgserver.com/list/
>>>>
>>>>         
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>> ---------------------------------------------------------------------
>> ---
>>
>>
>> No virus found in this incoming message.
>> Checked by AVG - www.avg.com
>> Version: 8.0.237 / Virus Database: 270.11.8/1987 - Release Date: 
>> 03/06/09
>>     
> 07:20:00
>   
>>   
>>     
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
> ----------------------------------------------------------------------
> --
>
>
> No virus found in this incoming message.
> Checked by AVG - www.avg.com
> Version: 8.0.237 / Virus Database: 270.11.8/1987 - Release Date: 
> 03/06/09
07:20:00
>
>   
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/


_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From coover at fastmail.fm  Mon Mar  9 20:16:57 2009
From: coover at fastmail.fm (Russell W. Coover)
Date: Mon, 9 Mar 2009 17:16:57 -0700
Subject: TSGL: Yoog - Lee's Problem
In-Reply-To: <003501c9a0ea$40efd260$0201a8c0@hbcanon>
References: <4.3.2.20090306092912.00c51bd0@mail.tpg.com.au>	<49B076BD.5090204@gmail.com><49B1392B.9040600@earthlink.net>	<49B14426.3020406@comcast.net><EE94DF1859994EAE8471A71620504A0E@AcerPC><49B1CB1A.6030804@comcast.net><646746633C1D4994A3908414AF47D4C0@AcerPC>
	<003501c9a0ea$40efd260$0201a8c0@hbcanon>
Message-ID: <EB938C8A8FED4F8FBF1617C6C56699A4@AcerPC>

No, usually registry cleaners remove entries from the registry and then
leave a copy of what it has removed on your hard drive, usually within the
Program Files\ (Name of Registry Cleaner)  as a .reg file. To restore the
registry entries that have been removed, right click the .reg file and then
left click on "Install". After the installation, reboot and everything is as
it was.

Russ

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of HBCANON
Sent: Monday, March 09, 2009 12:07 PM
To: 'Tech Support Guy Mailing List'
Subject: Re: TSGL: Yoog - Lee's Problem

What you are referring to is usually called 'journalizing' or 'logging
transactions'.
This may be a complicated procedure in most cases, but does allow rollback
to any point if
partial rollback is allowed. 
I would think that for backing such a small file, a simple file copy would
be more in
order.
HBCanon
Geneva, FL 

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Russell
W. Coover
Sent: Saturday, March 07, 2009 01:57
To: 'Tech Support Guy Mailing List'
Subject: Re: TSGL: Yoog - Lee's Problem

Registry Cleaners only backup what they are deleting, so using an older
Registry Cleaner
backup would have only added back what it had deleted prior to the cleaning
that deleted
the part of the registry that you now need (is that clear?). That's why
using the older
files from Crap Cleaner would not have worked. 

Do you also have Spybot Search and Destroy? You may have an older registry
backup from it
that might help.

Russ 

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Lee
Bunyard
Sent: Friday, March 06, 2009 5:17 PM
To: Tech Support Guy Mailing List
Subject: Re: TSGL: Yoog - Lee's Problem

CCleaner does have a restore registry process, Russ, and I tried to use it.
For some
reason, all the recent registry backup files I thought I had created were
missing.  I used
one of the very old CCleaner registry backup files but it didn't fix the
problem.
Lee in the Mountains of Northern California

Russell W. Coover wrote:
> Lee,
>
> I do not use the Crap Cleaner Registry Cleaner, but I'd be very 
> surprised
if
> they didn't include a way to restore a registry after cleaning. I do 
> use
two
> Registry Cleaners, Eusing Free, and System Suite, and both include a
feature
> to restore. 
>
> Russ Coover
>
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] 
> On Behalf Of Lee Bunyard
> Sent: Friday, March 06, 2009 7:41 AM
> To: Tech Support Guy Mailing List
> Subject: Re: TSGL: Yoog
>
> Cyndi--I haven't been following this entire thread but sounds like you 
> can not get Firefox to open correctly.  Before the problem developed, 
> did you happen to do either a registry cleanup or a Java update or 
> change??  I've used FF for years and love it but cannot get it to open 
> properly now on my desktop running Vista OS.  The problem happened 
> after I tried to do a recommended update of Java (recommended 
> following running the Secunia on line update program).  The Java 
> update did not install properly for some reason and I aborted the 
> installation.  I then uninstalled Java and tried to reinstall it from 
> scratch, and it seemed like it installed OK.  But I then used the 
> registry cleaner that's part of the CCleaner (formerly Crap Cleaner) 
> freeware product and it identified over 600 unneeded registry entries, 
> which I foolishly went ahead and deleted.  Every since these two 
> coinciding events, FF has not worked properly.  I've tried 
> uninstalling and reinstalling FF but it doesn't seem to help.  When I 
> try to open FF, it starts to open up and then abruptly just shuts down 
> (it never actually opens a full browser page, just flashes on the 
> screen as it starts to open, then shuts down).  I've tried using the 
> registry restore feature of CCleaner but it didn't help.  So I'm 
> having to use MSIE now on the desktop, until I can resolve the FF problem.
>
> FWIW--whatever is causing my problem apparently has also affected my 
> ability to use the Secunia software program 
> (http://secunia.com/vulnerability_scanning/online/?task=load).  When I 
> try to go out to that test site, even the MSIE browser starts to load 
> then shuts down.  I can use MSIE to go out to the homepage of Secunia 
> at www.secunia.com but trying to go to the test page shuts MSIE down.
> There apparently is some kind of coding on that test page that is a 
> problem for my desktop--that's why I suspect something to do with Java 
> that is messed up on my pc.  I'm not technically knowledgeable enough 
> to know what further to check.
>
> I realize this doesn't help you any and your problem with FF may be 
> totally different than mine, but thought I'd at least mention the 
> problem I'm having.  When I get time, I'm going to go out to one of 
> the FF forums and post a note there to see if anyone can help.  Good 
> luck to you.
> Lee in the Mountains of Northern California
>  
>
> Cyndi wrote:
>   
>> Thank you both,
>> I have read the articles and done what I could.
>> I have also now un-installed FF and tried to re-install but it is not 
>> opening.
>> I googled this new problem but nothing is working.
>> Maybe it's time to bring the PC into the 'shop' ?
>> PS...Yoog is also in my IE. :-(
>>
>> -Cyndi-
>> Until one has loved an animal, a part of one's soul remains unawakened.
>> -Anatole France-
>>
>>
>>
>> H Davis wrote:
>>     
>>> Here are a few more suggestions Cyndi. I suggest you read all the 
>>> way through before starting as these folks wander a bit. Yoog also 
>>> afflicts IE it seems. I'm so thankful I'm not infected with these 
>>> things. The price of freedom is eternal vigilance, Thomas Jefferson.
>>>
>>>
>>>       
>
http://www.google.com/support/forum/p/Toolbar/thread?tid=39df7b2e91520c5b&hl
> =en
>   
>>> About half way down this page by Mr Steve.
>>>
>>>       
>
http://forums.mozillazine.org/viewtopic.php?f=38&t=1001235&st=0&sk=t&sd=a&st
> art=0
>   
>>> And from some of our compatriots in the other dimension:
>>>
>>>       
>
http://www.techsupportforum.com/networking-forum/security-firewalls/320710-h
> ow-remove-yoog-search-engine.html
>   
>>> H Davis
>>>
>>> Don Penlington wrote:
>>>       
>>>> Cyndi wrote:
>>>>         
>>>>> I somehow have Yoog now as a search engine in FireFox.>>
>>>>>           
>>>> Google it --- you'll find many answers. It's a trojan and not 
>>>> easily removed.
>>>>
>>>> Here's one suggested solution. (There are probably others):
>>>>
>>>> "even i had da damn *bleep*ing YOOG search engine. i tried all da 
>>>> above *bleep*ing list of ideas fr removing YOOG but failed 2 
>>>> uninstalling. at last found a way (i use IE 8 beta 2) I THINK IT 
>>>> SPREAD THRU FIRE FOX. it is a malware & it will slow down ur 
>>>> browsing speed.
>>>> 1. first download Malwarebytes' Anti-Malware software. & a new copy 
>>>> of da browser too i suggest u 2 download IE 2.uninstall ur browser 
>>>> delete it COMPLETLY frm ur system (u can search it thru ur search 
>>>> option in start menu) dont forget 2 empty recycle bin 3.restart ur 
>>>> system 4. install Malwarebytes' Anti-Malware and perform a complete 
>>>> scan 5. delete all da malware it shows frm its QUARANTINE.
>>>> 6. restart ur system again.
>>>> 7. install da browser u have downloaded and go to da manage search 
>>>> engine option and delete YOOG there thats it it wont bother u again "
>>>>
>>>> Don Penlington
>>>>
>>>>
>>>>
>>>> _______________________________________________
>>>> Tech Support Guy Mailing List
>>>> http://www.tsgserver.com/list/
>>>>
>>>>         
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>> ---------------------------------------------------------------------
>> ---
>>
>>
>> No virus found in this incoming message.
>> Checked by AVG - www.avg.com
>> Version: 8.0.237 / Virus Database: 270.11.8/1987 - Release Date: 
>> 03/06/09
>>     
> 07:20:00
>   
>>   
>>     
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
> ----------------------------------------------------------------------
> --
>
>
> No virus found in this incoming message.
> Checked by AVG - www.avg.com
> Version: 8.0.237 / Virus Database: 270.11.8/1987 - Release Date: 
> 03/06/09
07:20:00
>
>   
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/


_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/


_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From bo.maurin at ericsson.com  Tue Mar 10 06:27:50 2009
From: bo.maurin at ericsson.com (Bo Maurin)
Date: Tue, 10 Mar 2009 11:27:50 +0100
Subject: TSGL: Mucking out HDDs with Langa's cleanup.bat
In-Reply-To: <39ca01c99e6a$38fe1f30$0201a8c0@til4200>
References: <39ca01c99e6a$38fe1f30$0201a8c0@til4200>
Message-ID: <314AF86E2FDEB9458540143E41EED8CE98D22A@esealmw103.eemea.ericsson.se>

Hi Tilman and all others,

I used the same aproach before but then I switched to CCleaner.

Would you know if your batch file does anything CCleaner don't?

Regards / Bo 

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Tilman Brandl
Sent: den 6 mars 2009 15:45
To: Tech Support Guy Mailing List
Subject: TSGL: Mucking out HDDs with Langa's cleanup.bat

Hi,

those of you who were reading the LangaList Newsletter in the past (now
merged with WindowsSecrets) will know about this:

Fred Langa back then offered a cleanup.bat file that can free your HDDs
/ partitions of junk files with extensions like *.tmp *.dmp etc.

I'm using this since long and wanted to remind you of that option. Below
is my personal (adapted) file which is sitting on my desktop. I've just
again used it with amazing effects: My C:system partiton with abt. 25 GB
had 8.8 GB free, and now has 9.5 GB - I didn't check the space gained on
other partitions. All it takes is adjusting the file to your needs and
folder paths, and a doubleclick on that link each month or so. Takes
only a minute or two to run ...

A link to the original files and descriptions is here
http://www.langa.com/cleanup_bat.htm

Tilman
Running Win XP Pro SP2

----------------------------------------- Cleanup.bat ------- rem The /p
switch in the command makes it pause rem before each deletion to request
confirmation. 
rem The /s switch causes the command to include rem any subfolders
underneath the target folder.
rem /q enables "quiet," no-prompt, high-speed rem mass deletion of all
the files in the folder.


del /q /s "c:\documents and settings\*.tmp"
del /q /s "c:\old_documents and settings\*.tmp"
del /q /s "C:\Windows\Temp\*.tmp"
del /q /s "C:\*.dmp"
del /q /s "C:\~*.*"

cleanmgr /sagerun:99
--------------------------------------------------------------------
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/


From tbrandl2 at chello.at  Tue Mar 10 08:52:46 2009
From: tbrandl2 at chello.at (Tilman Brandl)
Date: Tue, 10 Mar 2009 13:52:46 +0100
Subject: TSGL: Mucking out HDDs with Langa's cleanup.bat
References: <39ca01c99e6a$38fe1f30$0201a8c0@til4200>
	<314AF86E2FDEB9458540143E41EED8CE98D22A@esealmw103.eemea.ericsson.se>
Message-ID: <035401c9a17f$20ad32f0$0201a8c0@til4200>

Hi Bo,

"...Would you know if your batch file does anything CCleaner don't?"

Good question.

I'm using CCleaner myself *at times*. Normally though I don't use especially the Registry cleaner and don't want to clear ALL my cookies. 

My machine on average runs for abt. 4 years until it is getting replaced or dies of 'natural' causes, which gives me a fresh system. During this period, with my PC being healthy and behaving well, I don't want to put up with any of the problems people sometimes run into when doing a thorough registry cleanup. Also, clearing out all my cookies would render several sites that I visit regularly unaccessible (they simply forget about me), so I don't like the idea of doing this wholesale, while doing it selectively is a daunting thought. What I do instead is running AdAware sometimes, which has a more selective approach: It just clears out a bunch of those tracking cookies, leaving the rest untouched.

So - in general - CCleaner can do (and does) much more than cleanup.bat. I guess it depends on how you run your machinery - some people no doubt will prefer this more thorough approach.

Langa's approach OTOH is limited, but *very* transparent since I'm the one who defines it's actions. It allows me getting back about 1 GB of HD space in a minute, without compromising any other settings on my machine. 

It's like with my cleaning lady: She knows what places she mustn't touch. Would I use a cleaning company instead, I would never find a thing around my place again ;-)

Regards 
Tilman

----- Original Message ----- 
From: "Bo Maurin" <bo.maurin at ericsson.com>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Tuesday, March 10, 2009 11:27 AM
Subject: Re: TSGL: Mucking out HDDs with Langa's cleanup.bat


> Hi Tilman and all others,
> 
> I used the same aproach before but then I switched to CCleaner.
> 
> Would you know if your batch file does anything CCleaner don't?
> 
> Regards / Bo 
> 
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of Tilman Brandl
> Sent: den 6 mars 2009 15:45
> To: Tech Support Guy Mailing List
> Subject: TSGL: Mucking out HDDs with Langa's cleanup.bat
> 
> Hi,
> 
> those of you who were reading the LangaList Newsletter in the past (now
> merged with WindowsSecrets) will know about this:
> 
> Fred Langa back then offered a cleanup.bat file that can free your HDDs
> / partitions of junk files with extensions like *.tmp *.dmp etc.
> 
> I'm using this since long and wanted to remind you of that option. Below
> is my personal (adapted) file which is sitting on my desktop. I've just
> again used it with amazing effects: My C:system partiton with abt. 25 GB
> had 8.8 GB free, and now has 9.5 GB - I didn't check the space gained on
> other partitions. All it takes is adjusting the file to your needs and
> folder paths, and a doubleclick on that link each month or so. Takes
> only a minute or two to run ...
> 
> A link to the original files and descriptions is here
> http://www.langa.com/cleanup_bat.htm
> 
> Tilman
> Running Win XP Pro SP2
> 
> ----------------------------------------- Cleanup.bat ------- rem The /p
> switch in the command makes it pause rem before each deletion to request
> confirmation. 
> rem The /s switch causes the command to include rem any subfolders
> underneath the target folder.
> rem /q enables "quiet," no-prompt, high-speed rem mass deletion of all
> the files in the folder.
> 
> 
> del /q /s "c:\documents and settings\*.tmp"
> del /q /s "c:\old_documents and settings\*.tmp"
> del /q /s "C:\Windows\Temp\*.tmp"
> del /q /s "C:\*.dmp"
> del /q /s "C:\~*.*"
> 
> cleanmgr /sagerun:99
> --------------------------------------------------------------------



From nortnarg at gmail.com  Tue Mar 10 17:55:39 2009
From: nortnarg at gmail.com (Ron Grant)
Date: Tue, 10 Mar 2009 16:55:39 -0500
Subject: TSGL: Throttling Internet on a WAP (long)
In-Reply-To: <BAY110-W25DED8BFF6C6FE2EC19336D0A00@phx.gbl>
References: <4.3.2.20090309165813.00c497d8@mail.tpg.com.au>	<49B53918.6080300@comcast.net>
	<BAY110-W25DED8BFF6C6FE2EC19336D0A00@phx.gbl>
Message-ID: <49B6E1DB.3010404@gmail.com>

My thoughts . . .
I would block the ports used by programs, such as Bit torrent etc., 
through the router software.  You should be able to allow ports used for 
email and general internet use, but block all other ports.
That may take some investigating in logging or searching, what programs 
use what ports to connect, but once you have that info those ports can 
be blocked by the Wi-FI router.
Probably easiest to block all ports and only allow known ports for email 
and internet.  Port 80 for internet, and for email, ports 465, 25, 110, 
995, and 587 are commonly used.

Someone else may have other ideas I am sure!



Geoff Glave wrote:
> Hi All,
>  
> As a sideline, I help manage a small network at a rural seaside resort on Vancouver Island - 19 waterfront cottages.  In the summer the cottages are rented weekly by people on vacation, in the winter they're rented monthly by locals.
>  
> Nearly two years ago I put a wireless access point in a waterproof box up a pole at the resort in the winter so the guests could get WiFi.  It doesn't blanket the whole resort, but it's adequate and has hummed away for nearly 2 years now.
>  
> However, what I feared would happen appears to have happened - The resort has received a message from their ISP telling them they're exceeding their allowed usage plan.
>  
> What I suspect is happening is the winter tenants are downloading (maybe torrenting) tons of music and videos to get them through the cold winter nights.  The service isn't meant for that, it's meant for email and light web surfing.  If they want anything serious they're expected to bring their own internet service into the cottage.
>  
> The network works like this:
>  
> - Broadband comes in via ADSL
> - ADSL modem is plugged into (non-wireless) router
> - Resort PCs (2) plugged into (non-wireless) router via CAT5
> - Non-wireless router provides DHCP service to clients on the LAN (including wireless clients)
> - Wireless Access Point (WAP) on pole is plugged into (non-wireless) router via long piece of CAT5
> - DHCP is turned off on the WAP.  WAP merely acts as a "Wireless Hub"
> - WAP is running DD-WRT firmware.  I'm not sure which version - It would have been whatever was current about 2 years ago...?
> - I don't remember the exact model of WAP but it's a Linksys, in the WRT54G "family"
>  
> All the hardware is 'consumer grade.'
>  
> What I'd like to do is somehow figure out a way to get our bandwidth down, either by throttling the bandwidth to the WAP, or blocking some ports putting some gadget between the WAP and the hub or ???  I'd prefer to not impact the resort's internet connectivity, just what's up the pole.
>  
> I'm looking for suggestions.  The people at the resort aren't very technically savvy, so it's got to be something I can 'configure and forget.'
>  
> Thanks in advance.
>  
> Cheers,
> Geoff in Vancouver, Canada


From bo.maurin at ericsson.com  Wed Mar 11 10:49:28 2009
From: bo.maurin at ericsson.com (Bo Maurin)
Date: Wed, 11 Mar 2009 15:49:28 +0100
Subject: TSGL: Mucking out HDDs with Langa's cleanup.bat
In-Reply-To: <035401c9a17f$20ad32f0$0201a8c0@til4200>
References: <39ca01c99e6a$38fe1f30$0201a8c0@til4200><314AF86E2FDEB9458540143E41EED8CE98D22A@esealmw103.eemea.ericsson.se>
	<035401c9a17f$20ad32f0$0201a8c0@til4200>
Message-ID: <314AF86E2FDEB9458540143E41EED8CE9BB0DC@esealmw103.eemea.ericsson.se>

I guess we all have our preferences

Some comments
- I use CCleaner myself only for the "clean temp files part" I've never
used registry cleanup
- CCleaner does have the option where you select what cookies to keep. I
have the same situation as you, that I want to get rid o most but keep
some.



-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Tilman Brandl
Sent: den 10 mars 2009 13:53
To: Tech Support Guy Mailing List
Subject: Re: TSGL: Mucking out HDDs with Langa's cleanup.bat

Hi Bo,

"...Would you know if your batch file does anything CCleaner don't?"

Good question.

I'm using CCleaner myself *at times*. Normally though I don't use
especially the Registry cleaner and don't want to clear ALL my cookies. 

My machine on average runs for abt. 4 years until it is getting replaced
or dies of 'natural' causes, which gives me a fresh system. During this
period, with my PC being healthy and behaving well, I don't want to put
up with any of the problems people sometimes run into when doing a
thorough registry cleanup. Also, clearing out all my cookies would
render several sites that I visit regularly unaccessible (they simply
forget about me), so I don't like the idea of doing this wholesale,
while doing it selectively is a daunting thought. What I do instead is
running AdAware sometimes, which has a more selective approach: It just
clears out a bunch of those tracking cookies, leaving the rest
untouched.

So - in general - CCleaner can do (and does) much more than cleanup.bat.
I guess it depends on how you run your machinery - some people no doubt
will prefer this more thorough approach.

Langa's approach OTOH is limited, but *very* transparent since I'm the
one who defines it's actions. It allows me getting back about 1 GB of HD
space in a minute, without compromising any other settings on my
machine. 

It's like with my cleaning lady: She knows what places she mustn't
touch. Would I use a cleaning company instead, I would never find a
thing around my place again ;-)

Regards
Tilman

----- Original Message -----
From: "Bo Maurin" <bo.maurin at ericsson.com>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Tuesday, March 10, 2009 11:27 AM
Subject: Re: TSGL: Mucking out HDDs with Langa's cleanup.bat


> Hi Tilman and all others,
> 
> I used the same aproach before but then I switched to CCleaner.
> 
> Would you know if your batch file does anything CCleaner don't?
> 
> Regards / Bo 
> 
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com]
On
> Behalf Of Tilman Brandl
> Sent: den 6 mars 2009 15:45
> To: Tech Support Guy Mailing List
> Subject: TSGL: Mucking out HDDs with Langa's cleanup.bat
> 
> Hi,
> 
> those of you who were reading the LangaList Newsletter in the past
(now
> merged with WindowsSecrets) will know about this:
> 
> Fred Langa back then offered a cleanup.bat file that can free your
HDDs
> / partitions of junk files with extensions like *.tmp *.dmp etc.
> 
> I'm using this since long and wanted to remind you of that option.
Below
> is my personal (adapted) file which is sitting on my desktop. I've
just
> again used it with amazing effects: My C:system partiton with abt. 25
GB
> had 8.8 GB free, and now has 9.5 GB - I didn't check the space gained
on
> other partitions. All it takes is adjusting the file to your needs and
> folder paths, and a doubleclick on that link each month or so. Takes
> only a minute or two to run ...
> 
> A link to the original files and descriptions is here
> http://www.langa.com/cleanup_bat.htm
> 
> Tilman
> Running Win XP Pro SP2
> 
> ----------------------------------------- Cleanup.bat ------- rem The
/p
> switch in the command makes it pause rem before each deletion to
request
> confirmation. 
> rem The /s switch causes the command to include rem any subfolders
> underneath the target folder.
> rem /q enables "quiet," no-prompt, high-speed rem mass deletion of all
> the files in the folder.
> 
> 
> del /q /s "c:\documents and settings\*.tmp"
> del /q /s "c:\old_documents and settings\*.tmp"
> del /q /s "C:\Windows\Temp\*.tmp"
> del /q /s "C:\*.dmp"
> del /q /s "C:\~*.*"
> 
> cleanmgr /sagerun:99
> --------------------------------------------------------------------


_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/


From mikec at pcug.org.au  Fri Mar 13 17:56:02 2009
From: mikec at pcug.org.au (Mike Cassidy)
Date: Sat, 14 Mar 2009 08:56:02 +1100
Subject: TSGL: Save password option greyed out in OE
In-Reply-To: <000301c8b211$12c92760$2202a8c0@johnsp2>
Message-ID: <LPBBIMBEGNOAFIECDFFHOECDEJAA.mikec@pcug.org.au>

In helping a friend switch from Outlook 2002 to OE6 on a Windows XP sp3
system, we were able to import the messages and address book but not the
account settings. SO we set up the account manually. When we tried to
connect, we were prompted for the username and password of the mailbox
(iinet is the ISP). We used the ISP connection password but still got a
username/password error.

He is now seeking to work this out with iinet.

However, the login dialog box for the mail account shows the "Save password"
option greyed out.

I know this has been discussed in the past but cannot find any reference to
it except for Windows95 which is probably not applicable to WinXP. (That
method involved deleting all password (.pwl) files and having to reset all
passwords being used.

Can anyone suggest how we overcome the greyed out "save password" condition
in OE, please?

Thanks in advance,
MikeC



From embitt at westnet.com.au  Fri Mar 13 22:14:19 2009
From: embitt at westnet.com.au (Eric and Merna Bitter)
Date: Sat, 14 Mar 2009 12:14:19 +1000
Subject: TSGL: Save password option greyed out in OE
References: <LPBBIMBEGNOAFIECDFFHOECDEJAA.mikec@pcug.org.au>
Message-ID: <008401c9a44a$9a41aba0$0401a8c0@number12>

Hi, Mike.

Possibilities found by Googling various combinations:

(A)    http://support.microsoft.com/default.aspx?scid=kb;en-us;228713
(refers to Window Washer, but perhaps some other program/s could affect OE
similarly?)

(B)    http://support.microsoft.com/default.aspx?scid=kb;en-us;290684

(C)    http://www.dslreports.com/forum/remark,7605997   query from someone
using XP Home and OE6 SP1     KB 264672 worked

KB 264672 was referred to in umpteen other results, but its link to MS
(http://support.microsoft.com/default.aspx?scid=kb;en-us;264672) always
results in
"Sorry, but we couldn't find the page that you requested."

(Did MS remove it because it was unimportant or extremely important?)

I found it at
http://www.creativebusinessmedia.com/pdfs/password%20forgotten.pdf -- HTML
version is at
http://209.85.175.132/search?q=cache:aVYQClMSktgJ:www.creativebusinessmedia.
com/pdfs/password%2520forgotten.pdf+%22Your+Outlook+Express+Password+Is+Not+
Retained+in+Windows+2000+or+XP%22&cd=2&hl=en&ct=clnk

(D)
http://forums11.itrc.hp.com/service/forums/questionanswer.do?admit=109447626
+1236996311452+28353475&threadId=134147

(E)    from http://forums.techguy.org/web-email/80103-password.html -- which
includes the *.pwl factor that you mentioned (which also appeared in many of
my other search results) but also includes other items such as:
"When you start Windows are you prompted to log in? If you are being
prompted and you hit 'Cancel' rather than enter a password, then you will
not get the option to 'Save Password'.
If this is the case, hit 'Ok' rather than cancel. If it prompts you to
confirm the password, hit 'Ok' again.
Once you get into Windows, you should be able to check the 'Save password'
box."

(F)    http://www.qbs-pchelp.co.uk/windowstechnicalsupportlist.php --
similar to (E) above.
"Going Online, PC Asks for Password and Save Password is Greyed Out
For Password saving to work you must have Family Logon or Client for
Microsoft Networks installed on your PC or user profiles must be enabled.
If you are presented with a logon dialog box at start up you must not
dismiss it with Esc or Cancel.
To see if the appropriate protocols are installed open Control Panel and
double click Network. Check to see if either Family Logon or Client for
Microsoft Networks are present. If not install them from your Windows
Operating System CD. "

Not for your query as such, but found while searching:
OE6 Help at    http://support.microsoft.com/?scid=ph;en-us;2578

(My rant for today --
Some of the forums/threads went something like this:  A presents problem, B
makes a suggestion, C makes three or four, and A concludes with something
like, "thanks, that worked".  Great for A, but not for anyone reading it
later as there is no indication of which suggestion "that worked" refers
to!)

Cheers,
Merna



----- Original Message -----
From: "Mike Cassidy" <mikec at pcug.org.au>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Saturday, March 14, 2009 7:56 AM
Subject: TSGL: Save password option greyed out in OE


In helping a friend switch from Outlook 2002 to OE6 on a Windows XP sp3
system, we were able to import the messages and address book but not the
account settings. SO we set up the account manually. When we tried to
connect, we were prompted for the username and password of the mailbox
(iinet is the ISP). We used the ISP connection password but still got a
username/password error.

He is now seeking to work this out with iinet.

However, the login dialog box for the mail account shows the "Save password"
option greyed out.

I know this has been discussed in the past but cannot find any reference to
it except for Windows95 which is probably not applicable to WinXP. (That
method involved deleting all password (.pwl) files and having to reset all
passwords being used.

Can anyone suggest how we overcome the greyed out "save password" condition
in OE, please?

Thanks in advance,
MikeC


_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/


--
No virus found in this incoming message.
Checked by AVG.
Version: 7.5.557 / Virus Database: 270.11.13/1999 - Release Date: 2009-03-13
5:59 AM





From leebunyard at comcast.net  Fri Mar 13 22:26:38 2009
From: leebunyard at comcast.net (Lee Bunyard)
Date: Fri, 13 Mar 2009 19:26:38 -0700
Subject: TSGL: VERY SLOW Downloads??
In-Reply-To: <1BD51F2663524FCD84D91C992733EB27@AcerPC>
References: <49B401FB.20304@comcast.net>
	<1BD51F2663524FCD84D91C992733EB27@AcerPC>
Message-ID: <49BB15DE.5020407@comcast.net>

Here's a followup to my post on this problem regarding extremely slow 
download times on my desktop pc running Vista.

I had Comcast out to check my cable connections for Internet/TV/Phone 
and they found some problems with the Comcast line to the house and on 
the line drop from the street.  It's still not what it should be but my 
desktop pc is now running quite well and MUCH faster.  I've checked it a 
number of times on the dslreports.com site that Russ mentions below and 
am now getting download speeds of up to 18M/sec and upload speeds of up 
to 5M/sec,with latency in the 8-30 ms range.  Comcast is going to do 
some additional work on their lines on the street leading up to my 
house, I'm at the end of the Comcast service line on the street and then 
I have a 400 foot run from the pole at the street to my house.  My phone 
service and Internet service is OK now, my Comcast TV cable service is 
still not great, high band channels (like Turner Classic Movies which is 
Channel 501) are still breaking up into pixels at times but even they 
are somewhat better.

I thought I would mention a problem I discovered with my laptop pc 
however.  This is a 4 year old HP laptop running XP, with an AMD Athlon 
64 processor, so it's not a speed demon to begin with.  But the 
improvement in the Comcast cable lines to my house that fixed my desktop 
pc problem failed to significantly improve the speed of the laptop.  I 
started looking further.  I checked Task Manager and discovered that the 
CPU was constantly shown as being at 100% usage, with commit charge 
running in the neighborhood of 700-800M/1800M (Frankly, I'm not sure 
what commit charge is all about, couldn't find any good explanation in 
the Help File).   Even when Task Manager was showing no applications 
open, the CPU usage remained at 100%.  The processes tab in Task Manager 
showed about 39 processes running at all times, including three copies 
of something called "aawservice.exe" (without the quote marks of 
course).  The memory usage for each of those "aawservice.exe" processes 
varied significantly from one another.  I wasn't sure what 
"aawservice.exe" even was but started closing them out and watching my 
CPU usage.  After I closed out the 3rd and final one, the CPU usage went 
down to zero.  A Google search uncovered that "aawservice.exe" is a 
component of the freeware Ad Aware anti-malware service that I've used 
for over 10 years.  Apparently this "aawservice.exe" is running resident 
even when the Ad Aware application is not running and the process is a 
HUGE memory user.  With "aawservice.exe" closed, the laptop is now 
running at MUCH better speeds.  It's connected to the Internet thru a 
wireless router and is now getting download speeds of 5-8 M/sec and 
upload speeds up to 2.5 M/sec, with latency averaging around 25 ms. 

Apparently the only way to stop the "aawservice.exe" from running would 
be to uninstall Ad Aware completely (or go thru the hassle of bringing 
up Task Manager every time the laptop is booted up and manually turning 
off the "aawservice.exe" processes).  I like Ad Aware but will likely 
uninstall it as I have several other malware programs I run that aren't 
the problem Ad Aware has become.

Thanks to all who responded to my call for help on this slow download 
problem.
Lee in the Mountains of Northern California


Russell W. Coover wrote:
> 1. Do you happen to have another computer sitting idle? Or a friend with a
> laptop he or she could bring over? Check your connection with it. You will
> be able to see if it is your computer or your internet connection.  
>
> 2. Go to DSL Reports and run their speed test.
>
> http://www.dslreports.com/doconcern You probably should use the San
> Francisco server.
>
> Besides speed, the test will also show "latency" (or how long information
> takes to get from your computer to the server). Anything over 40 MS should
> cause enough concern to call your Internet Service Provider to ask "Why so
> slow?"
>
> 3. This may not work, but it certainly won't hurt ... reboot your modem and
> your router. Disconnecting them from electricity for about 30 seconds each
> should do the trick. After reboot, give them about 60 seconds to get
> everything working properly again before you attempt to reconnect to the
> internet through your computer. 
>
> If the problem resides within your computer, you may have to approach this
> in a more serious way, as there is a possibility (though not probable) that
> you have a Trojan Horse or a Virus that your Anti-Spyware is not reporting
> (by the way, have you run any of the free internet anti-virus, anti-malware
> scans ? - they frequently find legitimate problems that on board software
> cannot find. It is worth it to run them occasionally). 
>
> Russ Coover
>
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of Lee Bunyard
> Sent: Sunday, March 08, 2009 10:36 AM
> To: Tech Support Guy Mailing List
> Subject: TSGL: VERY SLOW Downloads??
>
> Sometimes I wonder why I seem to have so many weird computer 
> problems???  I wonder if it's something I'm doing (or not doing).  LOL
>
> I have a year old desktop pc running Vista OS.  2Gig RAM.  Internet 
> connection is Comcast broadband cable.  For some reason, DOWNLOADS have 
> suddenly become extremely slow.  The pc seems to work fine otherwise, 
> browser brings up pages normally  and emails with large attachments 
> UPLOAD quickly.  But emails received with large attachments (e.g. 8 Megs 
> or so) take 2-3 minutes to download--they used to download in seconds.  
> And yet when I forwarded this attachment out via email to several 
> friends, the email was sent out in about 8-10 seconds.  Another 
> example--I downloaded a 4 Meg update file for the Spybot Search and 
> Destroy freeware malware program this morning and it took almost 5 
> minutes to download.  The strange thing is that while it was 
> downloading, my HD was constantly active (as indicated by the flickering 
> HD light).  Normally when I download an update like this from Spybot, it 
> downloads in a few seconds and the HD light hardly flickers.  While the 
> Spybot download was going on, I checked Task Manager to see what else 
> might be running on the pc and it showed Spybot as the only application 
> running; a check of the Processes tab showed 40-50 processes loaded but 
> almost no significant CPU activity on any of them either.  My CPU was 
> running at only 3%-4% usage and Physical Memory in use was 36%.  I can't 
> figure out what my HD was doing flickering like it was.  Also, when I 
> started the Spybot download, it was downloading at a very slow 18-20 
> KB/second but it started slowly slowing down even further from 
> there--was downloading at only 9-10 KB/second when it finally finished 
> the download.  The download itself seemed to be fine, installed normally 
> into the Spybot application.
>
> Anyone have any thoughts on what might be causing this download problem?? 
> Lee in the Mountains of Northern California
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
> ------------------------------------------------------------------------
>
>
> No virus found in this incoming message.
> Checked by AVG - www.avg.com 
> Version: 8.0.237 / Virus Database: 270.11.9/1991 - Release Date: 03/09/09 07:14:00
>
>   

From coover at fastmail.fm  Fri Mar 13 23:01:32 2009
From: coover at fastmail.fm (Russell W. Coover)
Date: Fri, 13 Mar 2009 20:01:32 -0700
Subject: TSGL: VERY SLOW Downloads??
In-Reply-To: <49BB15DE.5020407@comcast.net>
References: <49B401FB.20304@comcast.net><1BD51F2663524FCD84D91C992733EB27@AcerPC>
	<49BB15DE.5020407@comcast.net>
Message-ID: <022E064B6E0743FA92FE6409E5D81AF6@AcerPC>

Ad-Aware (free version) has become less valuable in the last several years.
I, too, used it for a long time, but took it off my computers about 3 years
ago when I found no obvious advantages to running it. I think Ad-Aware's
emphasis has been, and will continue to be their shareware. Spybot S & D
seems to be much more effective doing the same things that Ad-Aware does, so
I see no real reason to use it. I now do not recommend to others that they
install Ad-Aware. And I do recommend to you and any other person reading
this email to uninstall it if it is now installed. 

By the way ... I've been running various CPUs at 100% for years using BOINC
or SETI at Home and haven't had a problem because BOINC (and previously,
SETI at home) uses only the portion of the CPU that other programs are not
using (for example, if the other processes need 33% of a CPU to run at
maximum, BOINC will use only the remaining 67%), so the computer does not
seem to run slow. But most other applications will not do this. They will
often take as much CPU as they can, robbing other applications of resources
they need. When you run into one of these resource robbers, get rid of it if
you can.

Russ Coover  

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Lee Bunyard
Sent: Friday, March 13, 2009 7:27 PM
To: Tech Support Guy Mailing List
Subject: Re: TSGL: VERY SLOW Downloads??

Here's a followup to my post on this problem regarding extremely slow 
download times on my desktop pc running Vista.

I had Comcast out to check my cable connections for Internet/TV/Phone 
and they found some problems with the Comcast line to the house and on 
the line drop from the street.  It's still not what it should be but my 
desktop pc is now running quite well and MUCH faster.  I've checked it a 
number of times on the dslreports.com site that Russ mentions below and 
am now getting download speeds of up to 18M/sec and upload speeds of up 
to 5M/sec,with latency in the 8-30 ms range.  Comcast is going to do 
some additional work on their lines on the street leading up to my 
house, I'm at the end of the Comcast service line on the street and then 
I have a 400 foot run from the pole at the street to my house.  My phone 
service and Internet service is OK now, my Comcast TV cable service is 
still not great, high band channels (like Turner Classic Movies which is 
Channel 501) are still breaking up into pixels at times but even they 
are somewhat better.

I thought I would mention a problem I discovered with my laptop pc 
however.  This is a 4 year old HP laptop running XP, with an AMD Athlon 
64 processor, so it's not a speed demon to begin with.  But the 
improvement in the Comcast cable lines to my house that fixed my desktop 
pc problem failed to significantly improve the speed of the laptop.  I 
started looking further.  I checked Task Manager and discovered that the 
CPU was constantly shown as being at 100% usage, with commit charge 
running in the neighborhood of 700-800M/1800M (Frankly, I'm not sure 
what commit charge is all about, couldn't find any good explanation in 
the Help File).   Even when Task Manager was showing no applications 
open, the CPU usage remained at 100%.  The processes tab in Task Manager 
showed about 39 processes running at all times, including three copies 
of something called "aawservice.exe" (without the quote marks of 
course).  The memory usage for each of those "aawservice.exe" processes 
varied significantly from one another.  I wasn't sure what 
"aawservice.exe" even was but started closing them out and watching my 
CPU usage.  After I closed out the 3rd and final one, the CPU usage went 
down to zero.  A Google search uncovered that "aawservice.exe" is a 
component of the freeware Ad Aware anti-malware service that I've used 
for over 10 years.  Apparently this "aawservice.exe" is running resident 
even when the Ad Aware application is not running and the process is a 
HUGE memory user.  With "aawservice.exe" closed, the laptop is now 
running at MUCH better speeds.  It's connected to the Internet thru a 
wireless router and is now getting download speeds of 5-8 M/sec and 
upload speeds up to 2.5 M/sec, with latency averaging around 25 ms. 

Apparently the only way to stop the "aawservice.exe" from running would 
be to uninstall Ad Aware completely (or go thru the hassle of bringing 
up Task Manager every time the laptop is booted up and manually turning 
off the "aawservice.exe" processes).  I like Ad Aware but will likely 
uninstall it as I have several other malware programs I run that aren't 
the problem Ad Aware has become.

Thanks to all who responded to my call for help on this slow download 
problem.
Lee in the Mountains of Northern California


Russell W. Coover wrote:
> 1. Do you happen to have another computer sitting idle? Or a friend with a
> laptop he or she could bring over? Check your connection with it. You will
> be able to see if it is your computer or your internet connection.  
>
> 2. Go to DSL Reports and run their speed test.
>
> http://www.dslreports.com/doconcern You probably should use the San
> Francisco server.
>
> Besides speed, the test will also show "latency" (or how long information
> takes to get from your computer to the server). Anything over 40 MS should
> cause enough concern to call your Internet Service Provider to ask "Why so
> slow?"
>
> 3. This may not work, but it certainly won't hurt ... reboot your modem
and
> your router. Disconnecting them from electricity for about 30 seconds each
> should do the trick. After reboot, give them about 60 seconds to get
> everything working properly again before you attempt to reconnect to the
> internet through your computer. 
>
> If the problem resides within your computer, you may have to approach this
> in a more serious way, as there is a possibility (though not probable)
that
> you have a Trojan Horse or a Virus that your Anti-Spyware is not reporting
> (by the way, have you run any of the free internet anti-virus,
anti-malware
> scans ? - they frequently find legitimate problems that on board software
> cannot find. It is worth it to run them occasionally). 
>
> Russ Coover
>
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of Lee Bunyard
> Sent: Sunday, March 08, 2009 10:36 AM
> To: Tech Support Guy Mailing List
> Subject: TSGL: VERY SLOW Downloads??
>
> Sometimes I wonder why I seem to have so many weird computer 
> problems???  I wonder if it's something I'm doing (or not doing).  LOL
>
> I have a year old desktop pc running Vista OS.  2Gig RAM.  Internet 
> connection is Comcast broadband cable.  For some reason, DOWNLOADS have 
> suddenly become extremely slow.  The pc seems to work fine otherwise, 
> browser brings up pages normally  and emails with large attachments 
> UPLOAD quickly.  But emails received with large attachments (e.g. 8 Megs 
> or so) take 2-3 minutes to download--they used to download in seconds.  
> And yet when I forwarded this attachment out via email to several 
> friends, the email was sent out in about 8-10 seconds.  Another 
> example--I downloaded a 4 Meg update file for the Spybot Search and 
> Destroy freeware malware program this morning and it took almost 5 
> minutes to download.  The strange thing is that while it was 
> downloading, my HD was constantly active (as indicated by the flickering 
> HD light).  Normally when I download an update like this from Spybot, it 
> downloads in a few seconds and the HD light hardly flickers.  While the 
> Spybot download was going on, I checked Task Manager to see what else 
> might be running on the pc and it showed Spybot as the only application 
> running; a check of the Processes tab showed 40-50 processes loaded but 
> almost no significant CPU activity on any of them either.  My CPU was 
> running at only 3%-4% usage and Physical Memory in use was 36%.  I can't 
> figure out what my HD was doing flickering like it was.  Also, when I 
> started the Spybot download, it was downloading at a very slow 18-20 
> KB/second but it started slowly slowing down even further from 
> there--was downloading at only 9-10 KB/second when it finally finished 
> the download.  The download itself seemed to be fine, installed normally 
> into the Spybot application.
>
> Anyone have any thoughts on what might be causing this download problem?? 
> Lee in the Mountains of Northern California
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
> ------------------------------------------------------------------------
>
>
> No virus found in this incoming message.
> Checked by AVG - www.avg.com 
> Version: 8.0.237 / Virus Database: 270.11.9/1991 - Release Date: 03/09/09
07:14:00
>
>   
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From deepend at tpg.com.au  Sat Mar 14 08:26:03 2009
From: deepend at tpg.com.au (Don Penlington)
Date: Sat, 14 Mar 2009 22:26:03 +1000
Subject: TSGL: 2nd hard drive not recognised
Message-ID: <4.3.2.20090314215813.00c465f8@mail.tpg.com.au>

XP SP2.

I have 2 hard drives--C and H.

Once upon a time--until about 6 months ago--bootup was perfectly normal and 
both drives were seen.

Since then (I don't recall why) when I boot normally, H is not recognised 
by bios. Booting into XP proceeds normally, but there's no sign of H in 
Device Manager or My Computer, and the HD remains constantly flickering as 
if it's searching for something it can't find.

If I go into bios at bootup, it doesn't see H, but when I exit bios and 
allow bootup to proceed normally, H is recognised and everything's normal.

If I bootup, enter bios (H not seen), exit bios, re-enter bios, H is then 
seen as normal.

I've now got used to booting with Delete held down, then on bios appearing, 
just hitting Esc twice, then Y, following which everything boots normally. 
This pattern is consistent.

It's really not much more than a minor annoyance, which is why I haven't 
bothered to do anything about it till now.

But I'd like to know why the bios only sees H the 2nd time around.

I can't run fixmbr H: or fixboot H: from Recovery Console, because on 
booting into the XP CD, H is not recognised (that figures) so all I get is 
an error message that H is not recognised.

The bios has an option for "superboot" (whatever that is) but it makes no 
difference.

Is there an easy fix?

I've tried bios auto detect in the location where H is "seen" 2nd time 
around, but it won't detect anything. Close bios, re-enter it, and 
voila---H is there!

I don't think there's any basic problem with H as it's a fairly new Samsung 
Sata drive (about a year old) and everything on it seems OK once it's been 
recognised.

Performance is otherwise normal and bootup is quite fast (20 seconds) once 
XP starts loading.

Maybe the bios needs flashing, but I'm not inclined to mess around with 
that when everything else is OK.

Don Penlington




From coover at fastmail.fm  Sat Mar 14 14:18:18 2009
From: coover at fastmail.fm (Russell W. Coover)
Date: Sat, 14 Mar 2009 11:18:18 -0700
Subject: TSGL: 2nd hard drive not recognised
In-Reply-To: <4.3.2.20090314215813.00c465f8@mail.tpg.com.au>
References: <4.3.2.20090314215813.00c465f8@mail.tpg.com.au>
Message-ID: <33FA24792B3F4209BED0B2542327DCE3@AcerPC>

Don,

Perhaps it is a problem with the "H" hard drive rather than with the
computer, itself? That the drive, somehow, has to have something (?) happen
in order to operate properly. If you have a spare known good drive sitting
around the house, you might try removing your "H" drive and replacing it
with the spare to see if that is recognized by the BIOS the first time
around. If that is the case, you need to replace the drive.

Russ Coover

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Don Penlington
Sent: Saturday, March 14, 2009 5:26 AM
To: Tech Support Guy Mailing List
Subject: TSGL: 2nd hard drive not recognised

XP SP2.

I have 2 hard drives--C and H.

Once upon a time--until about 6 months ago--bootup was perfectly normal and 
both drives were seen.

Since then (I don't recall why) when I boot normally, H is not recognised 
by bios. Booting into XP proceeds normally, but there's no sign of H in 
Device Manager or My Computer, and the HD remains constantly flickering as 
if it's searching for something it can't find.

If I go into bios at bootup, it doesn't see H, but when I exit bios and 
allow bootup to proceed normally, H is recognised and everything's normal.

If I bootup, enter bios (H not seen), exit bios, re-enter bios, H is then 
seen as normal.

I've now got used to booting with Delete held down, then on bios appearing, 
just hitting Esc twice, then Y, following which everything boots normally. 
This pattern is consistent.

It's really not much more than a minor annoyance, which is why I haven't 
bothered to do anything about it till now.

But I'd like to know why the bios only sees H the 2nd time around.

I can't run fixmbr H: or fixboot H: from Recovery Console, because on 
booting into the XP CD, H is not recognised (that figures) so all I get is 
an error message that H is not recognised.

The bios has an option for "superboot" (whatever that is) but it makes no 
difference.

Is there an easy fix?

I've tried bios auto detect in the location where H is "seen" 2nd time 
around, but it won't detect anything. Close bios, re-enter it, and 
voila---H is there!

I don't think there's any basic problem with H as it's a fairly new Samsung 
Sata drive (about a year old) and everything on it seems OK once it's been 
recognised.

Performance is otherwise normal and bootup is quite fast (20 seconds) once 
XP starts loading.

Maybe the bios needs flashing, but I'm not inclined to mess around with 
that when everything else is OK.

Don Penlington



_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From hdavis1 at gmail.com  Sat Mar 14 15:00:31 2009
From: hdavis1 at gmail.com (H Davis)
Date: Sat, 14 Mar 2009 15:00:31 -0400
Subject: TSGL: VERY SLOW Downloads??
In-Reply-To: <022E064B6E0743FA92FE6409E5D81AF6@AcerPC>
References: <49B401FB.20304@comcast.net><1BD51F2663524FCD84D91C992733EB27@AcerPC>	<49BB15DE.5020407@comcast.net>
	<022E064B6E0743FA92FE6409E5D81AF6@AcerPC>
Message-ID: <49BBFECF.5090904@gmail.com>

Hi Russ,

I have aawservice on my machine also but it's not giving any problems. 
It's priority is set to normal so it will compete with most other 
programs on an equal basis. I suspect that your BOINC and Seti programs 
had a lower priority setting so that they quickly gave up any processor 
capacity required by other programs.

Your discussion of Ad Aware has pushed me over the edge to also get rid 
of it. I have used it only for monthly scans but it never finds anything 
but a few tracking cookies and Spybot finds these too.

I've also been running Super Antispyware every so often and that seems 
to work well. Sooooo, in the interest of running a lean(er) ship, I'm 
tossing Ad Aware over the side.

H Davis

Russell W. Coover wrote:
> Ad-Aware (free version) has become less valuable in the last several years.
> I, too, used it for a long time, but took it off my computers about 3 years
> ago when I found no obvious advantages to running it. I think Ad-Aware's
> emphasis has been, and will continue to be their shareware. Spybot S & D
> seems to be much more effective doing the same things that Ad-Aware does, so
> I see no real reason to use it. I now do not recommend to others that they
> install Ad-Aware. And I do recommend to you and any other person reading
> this email to uninstall it if it is now installed. 
>
> By the way ... I've been running various CPUs at 100% for years using BOINC
> or SETI at Home and haven't had a problem because BOINC (and previously,
> SETI at home) uses only the portion of the CPU that other programs are not
> using (for example, if the other processes need 33% of a CPU to run at
> maximum, BOINC will use only the remaining 67%), so the computer does not
> seem to run slow. But most other applications will not do this. They will
> often take as much CPU as they can, robbing other applications of resources
> they need. When you run into one of these resource robbers, get rid of it if
> you can.
>
> Russ Coover  
>
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of Lee Bunyard
> Sent: Friday, March 13, 2009 7:27 PM
> To: Tech Support Guy Mailing List
> Subject: Re: TSGL: VERY SLOW Downloads??
>
> Here's a followup to my post on this problem regarding extremely slow 
> download times on my desktop pc running Vista.
>
> I had Comcast out to check my cable connections for Internet/TV/Phone 
> and they found some problems with the Comcast line to the house and on 
> the line drop from the street.  It's still not what it should be but my 
> desktop pc is now running quite well and MUCH faster.  I've checked it a 
> number of times on the dslreports.com site that Russ mentions below and 
> am now getting download speeds of up to 18M/sec and upload speeds of up 
> to 5M/sec,with latency in the 8-30 ms range.  Comcast is going to do 
> some additional work on their lines on the street leading up to my 
> house, I'm at the end of the Comcast service line on the street and then 
> I have a 400 foot run from the pole at the street to my house.  My phone 
> service and Internet service is OK now, my Comcast TV cable service is 
> still not great, high band channels (like Turner Classic Movies which is 
> Channel 501) are still breaking up into pixels at times but even they 
> are somewhat better.
>
> I thought I would mention a problem I discovered with my laptop pc 
> however.  This is a 4 year old HP laptop running XP, with an AMD Athlon 
> 64 processor, so it's not a speed demon to begin with.  But the 
> improvement in the Comcast cable lines to my house that fixed my desktop 
> pc problem failed to significantly improve the speed of the laptop.  I 
> started looking further.  I checked Task Manager and discovered that the 
> CPU was constantly shown as being at 100% usage, with commit charge 
> running in the neighborhood of 700-800M/1800M (Frankly, I'm not sure 
> what commit charge is all about, couldn't find any good explanation in 
> the Help File).   Even when Task Manager was showing no applications 
> open, the CPU usage remained at 100%.  The processes tab in Task Manager 
> showed about 39 processes running at all times, including three copies 
> of something called "aawservice.exe" (without the quote marks of 
> course).  The memory usage for each of those "aawservice.exe" processes 
> varied significantly from one another.  I wasn't sure what 
> "aawservice.exe" even was but started closing them out and watching my 
> CPU usage.  After I closed out the 3rd and final one, the CPU usage went 
> down to zero.  A Google search uncovered that "aawservice.exe" is a 
> component of the freeware Ad Aware anti-malware service that I've used 
> for over 10 years.  Apparently this "aawservice.exe" is running resident 
> even when the Ad Aware application is not running and the process is a 
> HUGE memory user.  With "aawservice.exe" closed, the laptop is now 
> running at MUCH better speeds.  It's connected to the Internet thru a 
> wireless router and is now getting download speeds of 5-8 M/sec and 
> upload speeds up to 2.5 M/sec, with latency averaging around 25 ms. 
>
> Apparently the only way to stop the "aawservice.exe" from running would 
> be to uninstall Ad Aware completely (or go thru the hassle of bringing 
> up Task Manager every time the laptop is booted up and manually turning 
> off the "aawservice.exe" processes).  I like Ad Aware but will likely 
> uninstall it as I have several other malware programs I run that aren't 
> the problem Ad Aware has become.
>
> Thanks to all who responded to my call for help on this slow download 
> problem.
> Lee in the Mountains of Northern California
>
>
> Russell W. Coover wrote:
>   
>> 1. Do you happen to have another computer sitting idle? Or a friend with a
>> laptop he or she could bring over? Check your connection with it. You will
>> be able to see if it is your computer or your internet connection.  
>>
>> 2. Go to DSL Reports and run their speed test.
>>
>> http://www.dslreports.com/doconcern You probably should use the San
>> Francisco server.
>>
>> Besides speed, the test will also show "latency" (or how long information
>> takes to get from your computer to the server). Anything over 40 MS should
>> cause enough concern to call your Internet Service Provider to ask "Why so
>> slow?"
>>
>> 3. This may not work, but it certainly won't hurt ... reboot your modem
>>     
> and
>   
>> your router. Disconnecting them from electricity for about 30 seconds each
>> should do the trick. After reboot, give them about 60 seconds to get
>> everything working properly again before you attempt to reconnect to the
>> internet through your computer. 
>>
>> If the problem resides within your computer, you may have to approach this
>> in a more serious way, as there is a possibility (though not probable)
>>     
> that
>   
>> you have a Trojan Horse or a Virus that your Anti-Spyware is not reporting
>> (by the way, have you run any of the free internet anti-virus,
>>     
> anti-malware
>   
>> scans ? - they frequently find legitimate problems that on board software
>> cannot find. It is worth it to run them occasionally). 
>>
>> Russ Coover
>>
>> -----Original Message-----
>> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
>> Behalf Of Lee Bunyard
>> Sent: Sunday, March 08, 2009 10:36 AM
>> To: Tech Support Guy Mailing List
>> Subject: TSGL: VERY SLOW Downloads??
>>
>> Sometimes I wonder why I seem to have so many weird computer 
>> problems???  I wonder if it's something I'm doing (or not doing).  LOL
>>
>> I have a year old desktop pc running Vista OS.  2Gig RAM.  Internet 
>> connection is Comcast broadband cable.  For some reason, DOWNLOADS have 
>> suddenly become extremely slow.  The pc seems to work fine otherwise, 
>> browser brings up pages normally  and emails with large attachments 
>> UPLOAD quickly.  But emails received with large attachments (e.g. 8 Megs 
>> or so) take 2-3 minutes to download--they used to download in seconds.  
>> And yet when I forwarded this attachment out via email to several 
>> friends, the email was sent out in about 8-10 seconds.  Another 
>> example--I downloaded a 4 Meg update file for the Spybot Search and 
>> Destroy freeware malware program this morning and it took almost 5 
>> minutes to download.  The strange thing is that while it was 
>> downloading, my HD was constantly active (as indicated by the flickering 
>> HD light).  Normally when I download an update like this from Spybot, it 
>> downloads in a few seconds and the HD light hardly flickers.  While the 
>> Spybot download was going on, I checked Task Manager to see what else 
>> might be running on the pc and it showed Spybot as the only application 
>> running; a check of the Processes tab showed 40-50 processes loaded but 
>> almost no significant CPU activity on any of them either.  My CPU was 
>> running at only 3%-4% usage and Physical Memory in use was 36%.  I can't 
>> figure out what my HD was doing flickering like it was.  Also, when I 
>> started the Spybot download, it was downloading at a very slow 18-20 
>> KB/second but it started slowly slowing down even further from 
>> there--was downloading at only 9-10 KB/second when it finally finished 
>> the download.  The download itself seemed to be fine, installed normally 
>> into the Spybot application.
>>
>> Anyone have any thoughts on what might be causing this download problem?? 
>> Lee in the Mountains of Northern California
>>
>>
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>>
>>
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>> ------------------------------------------------------------------------
>>
>>
>> No virus found in this incoming message.
>> Checked by AVG - www.avg.com 
>> Version: 8.0.237 / Virus Database: 270.11.9/1991 - Release Date: 03/09/09
>>     
> 07:14:00
>   
>>   
>>     
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>   

-- 
H Davis   hdavis1 at gmail.com


From leebunyard at comcast.net  Sat Mar 14 15:22:26 2009
From: leebunyard at comcast.net (Lee Bunyard)
Date: Sat, 14 Mar 2009 12:22:26 -0700
Subject: TSGL: VERY SLOW Downloads??
In-Reply-To: <49BBFECF.5090904@gmail.com>
References: <49B401FB.20304@comcast.net><1BD51F2663524FCD84D91C992733EB27@AcerPC>	<49BB15DE.5020407@comcast.net>	<022E064B6E0743FA92FE6409E5D81AF6@AcerPC>
	<49BBFECF.5090904@gmail.com>
Message-ID: <49BC03F2.2040302@comcast.net>

I'm going to dump Ad Aware also, for the same reasons you have cited, H 
Davis.   I also run SuperAntiSpyware  every time there's a new 
definitions update, as well as Spybot S&D.  I think that's enough to 
catch most everything.  I haven't had any problems with either of those 
programs.

My old laptop is flying now that I've gotten rid of the "aawservice.exe" 
process.
Lee in the Mountains of Northern California

H Davis wrote:
> Hi Russ,
>
> I have aawservice on my machine also but it's not giving any problems. 
> It's priority is set to normal so it will compete with most other 
> programs on an equal basis. I suspect that your BOINC and Seti 
> programs had a lower priority setting so that they quickly gave up any 
> processor capacity required by other programs.
>
> Your discussion of Ad Aware has pushed me over the edge to also get 
> rid of it. I have used it only for monthly scans but it never finds 
> anything but a few tracking cookies and Spybot finds these too.
>
> I've also been running Super Antispyware every so often and that seems 
> to work well. Sooooo, in the interest of running a lean(er) ship, I'm 
> tossing Ad Aware over the side.
>
> H Davis
>
> Russell W. Coover wrote:
>> Ad-Aware (free version) has become less valuable in the last several 
>> years.
>> I, too, used it for a long time, but took it off my computers about 3 
>> years
>> ago when I found no obvious advantages to running it. I think Ad-Aware's
>> emphasis has been, and will continue to be their shareware. Spybot S & D
>> seems to be much more effective doing the same things that Ad-Aware 
>> does, so
>> I see no real reason to use it. I now do not recommend to others that 
>> they
>> install Ad-Aware. And I do recommend to you and any other person reading
>> this email to uninstall it if it is now installed.
>> By the way ... I've been running various CPUs at 100% for years using 
>> BOINC
>> or SETI at Home and haven't had a problem because BOINC (and previously,
>> SETI at home) uses only the portion of the CPU that other programs are not
>> using (for example, if the other processes need 33% of a CPU to run at
>> maximum, BOINC will use only the remaining 67%), so the computer does 
>> not
>> seem to run slow. But most other applications will not do this. They 
>> will
>> often take as much CPU as they can, robbing other applications of 
>> resources
>> they need. When you run into one of these resource robbers, get rid 
>> of it if
>> you can.
>>
>> Russ Coover 
>> -----Original Message-----
>> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
>> Behalf Of Lee Bunyard
>> Sent: Friday, March 13, 2009 7:27 PM
>> To: Tech Support Guy Mailing List
>> Subject: Re: TSGL: VERY SLOW Downloads??
>>
>> Here's a followup to my post on this problem regarding extremely slow 
>> download times on my desktop pc running Vista.
>>
>> I had Comcast out to check my cable connections for Internet/TV/Phone 
>> and they found some problems with the Comcast line to the house and 
>> on the line drop from the street.  It's still not what it should be 
>> but my desktop pc is now running quite well and MUCH faster.  I've 
>> checked it a number of times on the dslreports.com site that Russ 
>> mentions below and am now getting download speeds of up to 18M/sec 
>> and upload speeds of up to 5M/sec,with latency in the 8-30 ms range.  
>> Comcast is going to do some additional work on their lines on the 
>> street leading up to my house, I'm at the end of the Comcast service 
>> line on the street and then I have a 400 foot run from the pole at 
>> the street to my house.  My phone service and Internet service is OK 
>> now, my Comcast TV cable service is still not great, high band 
>> channels (like Turner Classic Movies which is Channel 501) are still 
>> breaking up into pixels at times but even they are somewhat better.
>>
>> I thought I would mention a problem I discovered with my laptop pc 
>> however.  This is a 4 year old HP laptop running XP, with an AMD 
>> Athlon 64 processor, so it's not a speed demon to begin with.  But 
>> the improvement in the Comcast cable lines to my house that fixed my 
>> desktop pc problem failed to significantly improve the speed of the 
>> laptop.  I started looking further.  I checked Task Manager and 
>> discovered that the CPU was constantly shown as being at 100% usage, 
>> with commit charge running in the neighborhood of 700-800M/1800M 
>> (Frankly, I'm not sure what commit charge is all about, couldn't find 
>> any good explanation in the Help File).   Even when Task Manager was 
>> showing no applications open, the CPU usage remained at 100%.  The 
>> processes tab in Task Manager showed about 39 processes running at 
>> all times, including three copies of something called 
>> "aawservice.exe" (without the quote marks of course).  The memory 
>> usage for each of those "aawservice.exe" processes varied 
>> significantly from one another.  I wasn't sure what "aawservice.exe" 
>> even was but started closing them out and watching my CPU usage.  
>> After I closed out the 3rd and final one, the CPU usage went down to 
>> zero.  A Google search uncovered that "aawservice.exe" is a component 
>> of the freeware Ad Aware anti-malware service that I've used for over 
>> 10 years.  Apparently this "aawservice.exe" is running resident even 
>> when the Ad Aware application is not running and the process is a 
>> HUGE memory user.  With "aawservice.exe" closed, the laptop is now 
>> running at MUCH better speeds.  It's connected to the Internet thru a 
>> wireless router and is now getting download speeds of 5-8 M/sec and 
>> upload speeds up to 2.5 M/sec, with latency averaging around 25 ms.
>> Apparently the only way to stop the "aawservice.exe" from running 
>> would be to uninstall Ad Aware completely (or go thru the hassle of 
>> bringing up Task Manager every time the laptop is booted up and 
>> manually turning off the "aawservice.exe" processes).  I like Ad 
>> Aware but will likely uninstall it as I have several other malware 
>> programs I run that aren't the problem Ad Aware has become.
>>
>> Thanks to all who responded to my call for help on this slow download 
>> problem.
>> Lee in the Mountains of Northern California
>>
>>
>> Russell W. Coover wrote:
>>  
>>> 1. Do you happen to have another computer sitting idle? Or a friend 
>>> with a
>>> laptop he or she could bring over? Check your connection with it. 
>>> You will
>>> be able to see if it is your computer or your internet connection. 
>>> 2. Go to DSL Reports and run their speed test.
>>>
>>> http://www.dslreports.com/doconcern You probably should use the San
>>> Francisco server.
>>>
>>> Besides speed, the test will also show "latency" (or how long 
>>> information
>>> takes to get from your computer to the server). Anything over 40 MS 
>>> should
>>> cause enough concern to call your Internet Service Provider to ask 
>>> "Why so
>>> slow?"
>>>
>>> 3. This may not work, but it certainly won't hurt ... reboot your modem
>>>     
>> and
>>  
>>> your router. Disconnecting them from electricity for about 30 
>>> seconds each
>>> should do the trick. After reboot, give them about 60 seconds to get
>>> everything working properly again before you attempt to reconnect to 
>>> the
>>> internet through your computer.
>>> If the problem resides within your computer, you may have to 
>>> approach this
>>> in a more serious way, as there is a possibility (though not probable)
>>>     
>> that
>>  
>>> you have a Trojan Horse or a Virus that your Anti-Spyware is not 
>>> reporting
>>> (by the way, have you run any of the free internet anti-virus,
>>>     
>> anti-malware
>>  
>>> scans ? - they frequently find legitimate problems that on board 
>>> software
>>> cannot find. It is worth it to run them occasionally).
>>> Russ Coover
>>>
>>> -----Original Message-----
>>> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
>>> Behalf Of Lee Bunyard
>>> Sent: Sunday, March 08, 2009 10:36 AM
>>> To: Tech Support Guy Mailing List
>>> Subject: TSGL: VERY SLOW Downloads??
>>>
>>> Sometimes I wonder why I seem to have so many weird computer 
>>> problems???  I wonder if it's something I'm doing (or not doing).  LOL
>>>
>>> I have a year old desktop pc running Vista OS.  2Gig RAM.  Internet 
>>> connection is Comcast broadband cable.  For some reason, DOWNLOADS 
>>> have suddenly become extremely slow.  The pc seems to work fine 
>>> otherwise, browser brings up pages normally  and emails with large 
>>> attachments UPLOAD quickly.  But emails received with large 
>>> attachments (e.g. 8 Megs or so) take 2-3 minutes to download--they 
>>> used to download in seconds.  And yet when I forwarded this 
>>> attachment out via email to several friends, the email was sent out 
>>> in about 8-10 seconds.  Another example--I downloaded a 4 Meg update 
>>> file for the Spybot Search and Destroy freeware malware program this 
>>> morning and it took almost 5 minutes to download.  The strange thing 
>>> is that while it was downloading, my HD was constantly active (as 
>>> indicated by the flickering HD light).  Normally when I download an 
>>> update like this from Spybot, it downloads in a few seconds and the 
>>> HD light hardly flickers.  While the Spybot download was going on, I 
>>> checked Task Manager to see what else might be running on the pc and 
>>> it showed Spybot as the only application running; a check of the 
>>> Processes tab showed 40-50 processes loaded but almost no 
>>> significant CPU activity on any of them either.  My CPU was running 
>>> at only 3%-4% usage and Physical Memory in use was 36%.  I can't 
>>> figure out what my HD was doing flickering like it was.  Also, when 
>>> I started the Spybot download, it was downloading at a very slow 
>>> 18-20 KB/second but it started slowly slowing down even further from 
>>> there--was downloading at only 9-10 KB/second when it finally 
>>> finished the download.  The download itself seemed to be fine, 
>>> installed normally into the Spybot application.
>>>
>>> Anyone have any thoughts on what might be causing this download 
>>> problem?? Lee in the Mountains of Northern California
>>>
>>>
>>> _______________________________________________
>>> Tech Support Guy Mailing List
>>> http://www.tsgserver.com/list/
>>>
>>>
>>> _______________________________________________
>>> Tech Support Guy Mailing List
>>> http://www.tsgserver.com/list/
>>> ------------------------------------------------------------------------ 
>>>
>>>
>>>
>>> No virus found in this incoming message.
>>> Checked by AVG - www.avg.com Version: 8.0.237 / Virus Database: 
>>> 270.11.9/1991 - Release Date: 03/09/09
>>>     
>> 07:14:00
>>  
>>>       
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>>
>>
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>>
>>   
>
> ------------------------------------------------------------------------
>
>
> No virus found in this incoming message.
> Checked by AVG - www.avg.com 
> Version: 8.0.237 / Virus Database: 270.11.13/2001 - Release Date: 03/14/09 06:54:00
>
>   

From jonpan at onlinehome.de  Sat Mar 14 15:29:05 2009
From: jonpan at onlinehome.de (Jon)
Date: Sat, 14 Mar 2009 20:29:05 +0100
Subject: TSGL: VERY SLOW Downloads??
References: <49B401FB.20304@comcast.net><1BD51F2663524FCD84D91C992733EB27@AcerPC>	<49BB15DE.5020407@comcast.net>	<022E064B6E0743FA92FE6409E5D81AF6@AcerPC><49BBFECF.5090904@gmail.com>
	<49BC03F2.2040302@comcast.net>
Message-ID: <90E83CAC1770457B9B9F800849AAF73B@johnsp2>

Make sure you both look (carefully!) at the registry afterwards - an awful lot of stuff is left there after using "add/remove programs". In some cases you may even have to change the permission settings to get rid.

John

Od/G

----- Original Message ----- 
From: Lee Bunyard 
To: Tech Support Guy Mailing List 
Sent: Saturday, March 14, 2009 8:22 PM
Subject: Re: TSGL: VERY SLOW Downloads??


I'm going to dump Ad Aware also, for the same reasons you have cited, H 
Davis.   I also run SuperAntiSpyware  every time there's a new 
definitions update, as well as Spybot S&D.  I think that's enough to 
catch most everything.  I haven't had any problems with either of those 
programs.

My old laptop is flying now that I've gotten rid of the "aawservice.exe" 
process.
Lee in the Mountains of Northern California

H Davis wrote:
> Hi Russ,
>
> I have aawservice on my machine also but it's not giving any problems. 
> It's priority is set to normal so it will compete with most other 
> programs on an equal basis. I suspect that your BOINC and Seti 
> programs had a lower priority setting so that they quickly gave up any 
> processor capacity required by other programs.
>
> Your discussion of Ad Aware has pushed me over the edge to also get 
> rid of it. I have used it only for monthly scans but it never finds 
> anything but a few tracking cookies and Spybot finds these too.
>
> I've also been running Super Antispyware every so often and that seems 
> to work well. Sooooo, in the interest of running a lean(er) ship, I'm 
> tossing Ad Aware over the side.
>
> H Davis
>
> Russell W. Coover wrote:
>> Ad-Aware (free version) has become less valuable in the last several 
>> years.
>> I, too, used it for a long time, but took it off my computers about 3 
>> years
>> ago when I found no obvious advantages to running it. I think Ad-Aware's
>> emphasis has been, and will continue to be their shareware. Spybot S & D
>> seems to be much more effective doing the same things that Ad-Aware 
>> does, so
>> I see no real reason to use it. I now do not recommend to others that 
>> they
>> install Ad-Aware. And I do recommend to you and any other person reading
>> this email to uninstall it if it is now installed.
>> By the way ... I've been running various CPUs at 100% for years using 
>> BOINC
>> or SETI at Home and haven't had a problem because BOINC (and previously,
>> SETI at home) uses only the portion of the CPU that other programs are not
>> using (for example, if the other processes need 33% of a CPU to run at
>> maximum, BOINC will use only the remaining 67%), so the computer does 
>> not
>> seem to run slow. But most other applications will not do this. They 
>> will
>> often take as much CPU as they can, robbing other applications of 
>> resources
>> they need. When you run into one of these resource robbers, get rid 
>> of it if
>> you can.
>>
>> Russ Coover 
>> -----Original Message-----
>> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
>> Behalf Of Lee Bunyard
>> Sent: Friday, March 13, 2009 7:27 PM
>> To: Tech Support Guy Mailing List
>> Subject: Re: TSGL: VERY SLOW Downloads??
>>
>> Here's a followup to my post on this problem regarding extremely slow 
>> download times on my desktop pc running Vista.
>>
>> I had Comcast out to check my cable connections for Internet/TV/Phone 
>> and they found some problems with the Comcast line to the house and 
>> on the line drop from the street.  It's still not what it should be 
>> but my desktop pc is now running quite well and MUCH faster.  I've 
>> checked it a number of times on the dslreports.com site that Russ 
>> mentions below and am now getting download speeds of up to 18M/sec 
>> and upload speeds of up to 5M/sec,with latency in the 8-30 ms range.  
>> Comcast is going to do some additional work on their lines on the 
>> street leading up to my house, I'm at the end of the Comcast service 
>> line on the street and then I have a 400 foot run from the pole at 
>> the street to my house.  My phone service and Internet service is OK 
>> now, my Comcast TV cable service is still not great, high band 
>> channels (like Turner Classic Movies which is Channel 501) are still 
>> breaking up into pixels at times but even they are somewhat better.
>>
>> I thought I would mention a problem I discovered with my laptop pc 
>> however.  This is a 4 year old HP laptop running XP, with an AMD 
>> Athlon 64 processor, so it's not a speed demon to begin with.  But 
>> the improvement in the Comcast cable lines to my house that fixed my 
>> desktop pc problem failed to significantly improve the speed of the 
>> laptop.  I started looking further.  I checked Task Manager and 
>> discovered that the CPU was constantly shown as being at 100% usage, 
>> with commit charge running in the neighborhood of 700-800M/1800M 
>> (Frankly, I'm not sure what commit charge is all about, couldn't find 
>> any good explanation in the Help File).   Even when Task Manager was 
>> showing no applications open, the CPU usage remained at 100%.  The 
>> processes tab in Task Manager showed about 39 processes running at 
>> all times, including three copies of something called 
>> "aawservice.exe" (without the quote marks of course).  The memory 
>> usage for each of those "aawservice.exe" processes varied 
>> significantly from one another.  I wasn't sure what "aawservice.exe" 
>> even was but started closing them out and watching my CPU usage.  
>> After I closed out the 3rd and final one, the CPU usage went down to 
>> zero.  A Google search uncovered that "aawservice.exe" is a component 
>> of the freeware Ad Aware anti-malware service that I've used for over 
>> 10 years.  Apparently this "aawservice.exe" is running resident even 
>> when the Ad Aware application is not running and the process is a 
>> HUGE memory user.  With "aawservice.exe" closed, the laptop is now 
>> running at MUCH better speeds.  It's connected to the Internet thru a 
>> wireless router and is now getting download speeds of 5-8 M/sec and 
>> upload speeds up to 2.5 M/sec, with latency averaging around 25 ms.
>> Apparently the only way to stop the "aawservice.exe" from running 
>> would be to uninstall Ad Aware completely (or go thru the hassle of 
>> bringing up Task Manager every time the laptop is booted up and 
>> manually turning off the "aawservice.exe" processes).  I like Ad 
>> Aware but will likely uninstall it as I have several other malware 
>> programs I run that aren't the problem Ad Aware has become.
>>
>> Thanks to all who responded to my call for help on this slow download 
>> problem.
>> Lee in the Mountains of Northern California
>>
>>
>> Russell W. Coover wrote:
>>  
>>> 1. Do you happen to have another computer sitting idle? Or a friend 
>>> with a
>>> laptop he or she could bring over? Check your connection with it. 
>>> You will
>>> be able to see if it is your computer or your internet connection. 
>>> 2. Go to DSL Reports and run their speed test.
>>>
>>> http://www.dslreports.com/doconcern You probably should use the San
>>> Francisco server.
>>>
>>> Besides speed, the test will also show "latency" (or how long 
>>> information
>>> takes to get from your computer to the server). Anything over 40 MS 
>>> should
>>> cause enough concern to call your Internet Service Provider to ask 
>>> "Why so
>>> slow?"
>>>
>>> 3. This may not work, but it certainly won't hurt ... reboot your modem
>>>     
>> and
>>  
>>> your router. Disconnecting them from electricity for about 30 
>>> seconds each
>>> should do the trick. After reboot, give them about 60 seconds to get
>>> everything working properly again before you attempt to reconnect to 
>>> the
>>> internet through your computer.
>>> If the problem resides within your computer, you may have to 
>>> approach this
>>> in a more serious way, as there is a possibility (though not probable)
>>>     
>> that
>>  
>>> you have a Trojan Horse or a Virus that your Anti-Spyware is not 
>>> reporting
>>> (by the way, have you run any of the free internet anti-virus,
>>>     
>> anti-malware
>>  
>>> scans ? - they frequently find legitimate problems that on board 
>>> software
>>> cannot find. It is worth it to run them occasionally).
>>> Russ Coover
>>>
>>> -----Original Message-----
>>> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
>>> Behalf Of Lee Bunyard
>>> Sent: Sunday, March 08, 2009 10:36 AM
>>> To: Tech Support Guy Mailing List
>>> Subject: TSGL: VERY SLOW Downloads??
>>>
>>> Sometimes I wonder why I seem to have so many weird computer 
>>> problems???  I wonder if it's something I'm doing (or not doing).  LOL
>>>
>>> I have a year old desktop pc running Vista OS.  2Gig RAM.  Internet 
>>> connection is Comcast broadband cable.  For some reason, DOWNLOADS 
>>> have suddenly become extremely slow.  The pc seems to work fine 
>>> otherwise, browser brings up pages normally  and emails with large 
>>> attachments UPLOAD quickly.  But emails received with large 
>>> attachments (e.g. 8 Megs or so) take 2-3 minutes to download--they 
>>> used to download in seconds.  And yet when I forwarded this 
>>> attachment out via email to several friends, the email was sent out 
>>> in about 8-10 seconds.  Another example--I downloaded a 4 Meg update 
>>> file for the Spybot Search and Destroy freeware malware program this 
>>> morning and it took almost 5 minutes to download.  The strange thing 
>>> is that while it was downloading, my HD was constantly active (as 
>>> indicated by the flickering HD light).  Normally when I download an 
>>> update like this from Spybot, it downloads in a few seconds and the 
>>> HD light hardly flickers.  While the Spybot download was going on, I 
>>> checked Task Manager to see what else might be running on the pc and 
>>> it showed Spybot as the only application running; a check of the 
>>> Processes tab showed 40-50 processes loaded but almost no 
>>> significant CPU activity on any of them either.  My CPU was running 
>>> at only 3%-4% usage and Physical Memory in use was 36%.  I can't 
>>> figure out what my HD was doing flickering like it was.  Also, when 
>>> I started the Spybot download, it was downloading at a very slow 
>>> 18-20 KB/second but it started slowly slowing down even further from 
>>> there--was downloading at only 9-10 KB/second when it finally 
>>> finished the download.  The download itself seemed to be fine, 
>>> installed normally into the Spybot application.
>>>
>>> Anyone have any thoughts on what might be causing this download 
>>> problem?? Lee in the Mountains of Northern California
>>>
>>>
>>> _______________________________________________
>>> Tech Support Guy Mailing List
>>> http://www.tsgserver.com/list/
>>>
>>>
>>> _______________________________________________
>>> Tech Support Guy Mailing List
>>> http://www.tsgserver.com/list/
>>> ------------------------------------------------------------------------ 
>>>
>>>
>>>
>>> No virus found in this incoming message.
>>> Checked by AVG - www.avg.com Version: 8.0.237 / Virus Database: 
>>> 270.11.9/1991 - Release Date: 03/09/09
>>>     
>> 07:14:00
>>  
>>>       
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>>
>>
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>>
>>   
>
> ------------------------------------------------------------------------
>
>
> No virus found in this incoming message.
> Checked by AVG - www.avg.com 
> Version: 8.0.237 / Virus Database: 270.11.13/2001 - Release Date: 03/14/09 06:54:00
>
>   
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/

From deepend at tpg.com.au  Sat Mar 14 19:46:23 2009
From: deepend at tpg.com.au (Don Penlington)
Date: Sun, 15 Mar 2009 09:46:23 +1000
Subject: TSGL: VERY SLOW Downloads??
In-Reply-To: <49BC03F2.2040302@comcast.net>
References: <49BBFECF.5090904@gmail.com> <49B401FB.20304@comcast.net>
	<1BD51F2663524FCD84D91C992733EB27@AcerPC>
	<49BB15DE.5020407@comcast.net>
	<022E064B6E0743FA92FE6409E5D81AF6@AcerPC>
	<49BBFECF.5090904@gmail.com>
Message-ID: <4.3.2.20090315093749.00c7e108@mail.tpg.com.au>

Lee wrote:
>I also run SuperAntiSpyware  every time there's a new definitions update, 
>as well as Spybot S&D.>>


I suggest also free Malwarebytes. It can remove some nasties that the 
others have trouble removing---should you be so unlucky. And it also has a 
handy right-click entry for checking any single file.

It installs fairly well updated, so it's not so easily defeated by anything 
already on the computer.

Poor old AdAware---it was everyone's favourite for years. How fashions change.

Don Penlington




From leebunyard at comcast.net  Sat Mar 14 21:23:45 2009
From: leebunyard at comcast.net (Lee Bunyard)
Date: Sat, 14 Mar 2009 18:23:45 -0700
Subject: TSGL: VERY SLOW Downloads??
In-Reply-To: <90E83CAC1770457B9B9F800849AAF73B@johnsp2>
References: <49B401FB.20304@comcast.net><1BD51F2663524FCD84D91C992733EB27@AcerPC>	<49BB15DE.5020407@comcast.net>	<022E064B6E0743FA92FE6409E5D81AF6@AcerPC><49BBFECF.5090904@gmail.com>	<49BC03F2.2040302@comcast.net>
	<90E83CAC1770457B9B9F800849AAF73B@johnsp2>
Message-ID: <49BC58A1.6010904@comcast.net>

You're absolutely correct.  I use CCleaner and Wise Registry Cleaner to 
clean up leftover junk in the registry, they always find at least a few 
pieces of most programs I uninstall.  But it goes beyond just the 
registry.  After I uninstalled Ad Aware on my desktop pc using the 
"Add/Remove" feature of the Control Panel , I discovered that an 
"aawservice.exe" process was still installing when I booted up the pc.  
So I did a file search for  *aaw* and discovered two folders with 
additional copies of Ad Aware still existing.  I deleted the folders and 
now all is OK.  Weird.
Lee in the Mountains of Northern California

Jon wrote:
> Make sure you both look (carefully!) at the registry afterwards - an awful lot of stuff is left there after using "add/remove programs". In some cases you may even have to change the permission settings to get rid.
>
> John
>
> Od/G
>
> ----- Original Message ----- 
> From: Lee Bunyard 
> To: Tech Support Guy Mailing List 
> Sent: Saturday, March 14, 2009 8:22 PM
> Subject: Re: TSGL: VERY SLOW Downloads??
>
>
> I'm going to dump Ad Aware also, for the same reasons you have cited, H 
> Davis.   I also run SuperAntiSpyware  every time there's a new 
> definitions update, as well as Spybot S&D.  I think that's enough to 
> catch most everything.  I haven't had any problems with either of those 
> programs.
>
> My old laptop is flying now that I've gotten rid of the "aawservice.exe" 
> process.
> Lee in the Mountains of Northern California
>
> H Davis wrote:
>   
>> Hi Russ,
>>
>> I have aawservice on my machine also but it's not giving any problems. 
>> It's priority is set to normal so it will compete with most other 
>> programs on an equal basis. I suspect that your BOINC and Seti 
>> programs had a lower priority setting so that they quickly gave up any 
>> processor capacity required by other programs.
>>
>> Your discussion of Ad Aware has pushed me over the edge to also get 
>> rid of it. I have used it only for monthly scans but it never finds 
>> anything but a few tracking cookies and Spybot finds these too.
>>
>> I've also been running Super Antispyware every so often and that seems 
>> to work well. Sooooo, in the interest of running a lean(er) ship, I'm 
>> tossing Ad Aware over the side.
>>
>> H Davis
>>
>> Russell W. Coover wrote:
>>     
>>> Ad-Aware (free version) has become less valuable in the last several 
>>> years.
>>> I, too, used it for a long time, but took it off my computers about 3 
>>> years
>>> ago when I found no obvious advantages to running it. I think Ad-Aware's
>>> emphasis has been, and will continue to be their shareware. Spybot S & D
>>> seems to be much more effective doing the same things that Ad-Aware 
>>> does, so
>>> I see no real reason to use it. I now do not recommend to others that 
>>> they
>>> install Ad-Aware. And I do recommend to you and any other person reading
>>> this email to uninstall it if it is now installed.
>>> By the way ... I've been running various CPUs at 100% for years using 
>>> BOINC
>>> or SETI at Home and haven't had a problem because BOINC (and previously,
>>> SETI at home) uses only the portion of the CPU that other programs are not
>>> using (for example, if the other processes need 33% of a CPU to run at
>>> maximum, BOINC will use only the remaining 67%), so the computer does 
>>> not
>>> seem to run slow. But most other applications will not do this. They 
>>> will
>>> often take as much CPU as they can, robbing other applications of 
>>> resources
>>> they need. When you run into one of these resource robbers, get rid 
>>> of it if
>>> you can.
>>>
>>> Russ Coover 
>>> -----Original Message-----
>>> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
>>> Behalf Of Lee Bunyard
>>> Sent: Friday, March 13, 2009 7:27 PM
>>> To: Tech Support Guy Mailing List
>>> Subject: Re: TSGL: VERY SLOW Downloads??
>>>
>>> Here's a followup to my post on this problem regarding extremely slow 
>>> download times on my desktop pc running Vista.
>>>
>>> I had Comcast out to check my cable connections for Internet/TV/Phone 
>>> and they found some problems with the Comcast line to the house and 
>>> on the line drop from the street.  It's still not what it should be 
>>> but my desktop pc is now running quite well and MUCH faster.  I've 
>>> checked it a number of times on the dslreports.com site that Russ 
>>> mentions below and am now getting download speeds of up to 18M/sec 
>>> and upload speeds of up to 5M/sec,with latency in the 8-30 ms range.  
>>> Comcast is going to do some additional work on their lines on the 
>>> street leading up to my house, I'm at the end of the Comcast service 
>>> line on the street and then I have a 400 foot run from the pole at 
>>> the street to my house.  My phone service and Internet service is OK 
>>> now, my Comcast TV cable service is still not great, high band 
>>> channels (like Turner Classic Movies which is Channel 501) are still 
>>> breaking up into pixels at times but even they are somewhat better.
>>>
>>> I thought I would mention a problem I discovered with my laptop pc 
>>> however.  This is a 4 year old HP laptop running XP, with an AMD 
>>> Athlon 64 processor, so it's not a speed demon to begin with.  But 
>>> the improvement in the Comcast cable lines to my house that fixed my 
>>> desktop pc problem failed to significantly improve the speed of the 
>>> laptop.  I started looking further.  I checked Task Manager and 
>>> discovered that the CPU was constantly shown as being at 100% usage, 
>>> with commit charge running in the neighborhood of 700-800M/1800M 
>>> (Frankly, I'm not sure what commit charge is all about, couldn't find 
>>> any good explanation in the Help File).   Even when Task Manager was 
>>> showing no applications open, the CPU usage remained at 100%.  The 
>>> processes tab in Task Manager showed about 39 processes running at 
>>> all times, including three copies of something called 
>>> "aawservice.exe" (without the quote marks of course).  The memory 
>>> usage for each of those "aawservice.exe" processes varied 
>>> significantly from one another.  I wasn't sure what "aawservice.exe" 
>>> even was but started closing them out and watching my CPU usage.  
>>> After I closed out the 3rd and final one, the CPU usage went down to 
>>> zero.  A Google search uncovered that "aawservice.exe" is a component 
>>> of the freeware Ad Aware anti-malware service that I've used for over 
>>> 10 years.  Apparently this "aawservice.exe" is running resident even 
>>> when the Ad Aware application is not running and the process is a 
>>> HUGE memory user.  With "aawservice.exe" closed, the laptop is now 
>>> running at MUCH better speeds.  It's connected to the Internet thru a 
>>> wireless router and is now getting download speeds of 5-8 M/sec and 
>>> upload speeds up to 2.5 M/sec, with latency averaging around 25 ms.
>>> Apparently the only way to stop the "aawservice.exe" from running 
>>> would be to uninstall Ad Aware completely (or go thru the hassle of 
>>> bringing up Task Manager every time the laptop is booted up and 
>>> manually turning off the "aawservice.exe" processes).  I like Ad 
>>> Aware but will likely uninstall it as I have several other malware 
>>> programs I run that aren't the problem Ad Aware has become.
>>>
>>> Thanks to all who responded to my call for help on this slow download 
>>> problem.
>>> Lee in the Mountains of Northern California
>>>
>>>
>>> Russell W. Coover wrote:
>>>  
>>>       
>>>> 1. Do you happen to have another computer sitting idle? Or a friend 
>>>> with a
>>>> laptop he or she could bring over? Check your connection with it. 
>>>> You will
>>>> be able to see if it is your computer or your internet connection. 
>>>> 2. Go to DSL Reports and run their speed test.
>>>>
>>>> http://www.dslreports.com/doconcern You probably should use the San
>>>> Francisco server.
>>>>
>>>> Besides speed, the test will also show "latency" (or how long 
>>>> information
>>>> takes to get from your computer to the server). Anything over 40 MS 
>>>> should
>>>> cause enough concern to call your Internet Service Provider to ask 
>>>> "Why so
>>>> slow?"
>>>>
>>>> 3. This may not work, but it certainly won't hurt ... reboot your modem
>>>>     
>>>>         
>>> and
>>>  
>>>       
>>>> your router. Disconnecting them from electricity for about 30 
>>>> seconds each
>>>> should do the trick. After reboot, give them about 60 seconds to get
>>>> everything working properly again before you attempt to reconnect to 
>>>> the
>>>> internet through your computer.
>>>> If the problem resides within your computer, you may have to 
>>>> approach this
>>>> in a more serious way, as there is a possibility (though not probable)
>>>>     
>>>>         
>>> that
>>>  
>>>       
>>>> you have a Trojan Horse or a Virus that your Anti-Spyware is not 
>>>> reporting
>>>> (by the way, have you run any of the free internet anti-virus,
>>>>     
>>>>         
>>> anti-malware
>>>  
>>>       
>>>> scans ? - they frequently find legitimate problems that on board 
>>>> software
>>>> cannot find. It is worth it to run them occasionally).
>>>> Russ Coover
>>>>
>>>> -----Original Message-----
>>>> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
>>>> Behalf Of Lee Bunyard
>>>> Sent: Sunday, March 08, 2009 10:36 AM
>>>> To: Tech Support Guy Mailing List
>>>> Subject: TSGL: VERY SLOW Downloads??
>>>>
>>>> Sometimes I wonder why I seem to have so many weird computer 
>>>> problems???  I wonder if it's something I'm doing (or not doing).  LOL
>>>>
>>>> I have a year old desktop pc running Vista OS.  2Gig RAM.  Internet 
>>>> connection is Comcast broadband cable.  For some reason, DOWNLOADS 
>>>> have suddenly become extremely slow.  The pc seems to work fine 
>>>> otherwise, browser brings up pages normally  and emails with large 
>>>> attachments UPLOAD quickly.  But emails received with large 
>>>> attachments (e.g. 8 Megs or so) take 2-3 minutes to download--they 
>>>> used to download in seconds.  And yet when I forwarded this 
>>>> attachment out via email to several friends, the email was sent out 
>>>> in about 8-10 seconds.  Another example--I downloaded a 4 Meg update 
>>>> file for the Spybot Search and Destroy freeware malware program this 
>>>> morning and it took almost 5 minutes to download.  The strange thing 
>>>> is that while it was downloading, my HD was constantly active (as 
>>>> indicated by the flickering HD light).  Normally when I download an 
>>>> update like this from Spybot, it downloads in a few seconds and the 
>>>> HD light hardly flickers.  While the Spybot download was going on, I 
>>>> checked Task Manager to see what else might be running on the pc and 
>>>> it showed Spybot as the only application running; a check of the 
>>>> Processes tab showed 40-50 processes loaded but almost no 
>>>> significant CPU activity on any of them either.  My CPU was running 
>>>> at only 3%-4% usage and Physical Memory in use was 36%.  I can't 
>>>> figure out what my HD was doing flickering like it was.  Also, when 
>>>> I started the Spybot download, it was downloading at a very slow 
>>>> 18-20 KB/second but it started slowly slowing down even further from 
>>>> there--was downloading at only 9-10 KB/second when it finally 
>>>> finished the download.  The download itself seemed to be fine, 
>>>> installed normally into the Spybot application.
>>>>
>>>> Anyone have any thoughts on what might be causing this download 
>>>> problem?? Lee in the Mountains of Northern California
>>>>
>>>>
>>>> _______________________________________________
>>>> Tech Support Guy Mailing List
>>>> http://www.tsgserver.com/list/
>>>>
>>>>
>>>> _______________________________________________
>>>> Tech Support Guy Mailing List
>>>> http://www.tsgserver.com/list/
>>>> ------------------------------------------------------------------------ 
>>>>
>>>>
>>>>
>>>> No virus found in this incoming message.
>>>> Checked by AVG - www.avg.com Version: 8.0.237 / Virus Database: 
>>>> 270.11.9/1991 - Release Date: 03/09/09
>>>>     
>>>>         
>>> 07:14:00
>>>  
>>>       
>>>>       
>>>>         
>>> _______________________________________________
>>> Tech Support Guy Mailing List
>>> http://www.tsgserver.com/list/
>>>
>>>
>>> _______________________________________________
>>> Tech Support Guy Mailing List
>>> http://www.tsgserver.com/list/
>>>
>>>   
>>>       
>> ------------------------------------------------------------------------
>>
>>
>> No virus found in this incoming message.
>> Checked by AVG - www.avg.com 
>> Version: 8.0.237 / Virus Database: 270.11.13/2001 - Release Date: 03/14/09 06:54:00
>>
>>   
>>     
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>   

From leebunyard at comcast.net  Sat Mar 14 21:39:38 2009
From: leebunyard at comcast.net (Lee Bunyard)
Date: Sat, 14 Mar 2009 18:39:38 -0700
Subject: TSGL: VERY SLOW Downloads??
In-Reply-To: <4.3.2.20090315093749.00c7e108@mail.tpg.com.au>
References: <49BBFECF.5090904@gmail.com>
	<49B401FB.20304@comcast.net>	<1BD51F2663524FCD84D91C992733EB27@AcerPC>	<49BB15DE.5020407@comcast.net>	<022E064B6E0743FA92FE6409E5D81AF6@AcerPC>	<49BBFECF.5090904@gmail.com>
	<4.3.2.20090315093749.00c7e108@mail.tpg.com.au>
Message-ID: <49BC5C5A.6080800@comcast.net>

I just downloaded and installed the free Malwarebytes v1.34.  It seemed 
to install OK but when I ask it to update, I get an error message saying 
"update failed.  Check your Internet connection and make sure your 
firewall is set to allow Malwarebytes to access the Internet".  I am 
connected to the Internet and I have ZoneAlarm firewall set to allow 
Malwarebytes.  I have no idea why the program won't go out to 
www.malwarebytes.org.

Any idea what's wrong or what I can do to get Malwarebytes update itself??
Lee

Don Penlington wrote:
> Lee wrote:
>> I also run SuperAntiSpyware  every time there's a new definitions 
>> update, as well as Spybot S&D.>>
>
>
> I suggest also free Malwarebytes. It can remove some nasties that the 
> others have trouble removing---should you be so unlucky. And it also 
> has a handy right-click entry for checking any single file.
>
> It installs fairly well updated, so it's not so easily defeated by 
> anything already on the computer.
>
> Poor old AdAware---it was everyone's favourite for years. How fashions 
> change.
>
> Don Penlington
>
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>

From mikec at pcug.org.au  Sun Mar 15 00:03:48 2009
From: mikec at pcug.org.au (Mike Cassidy)
Date: Sun, 15 Mar 2009 15:03:48 +1100
Subject: TSGL: Save password option greyed out in OE
In-Reply-To: <008401c9a44a$9a41aba0$0401a8c0@number12>
Message-ID: <LPBBIMBEGNOAFIECDFFHMECKEJAA.mikec@pcug.org.au>

Thanks, Merna.

Re KB 264672, this and about 5 other related articles have been combined in
KB 290684. This warns to be used only "after all other relevant password
troubleshooting" done.

Your last reference in OE help actually led to my finding the article:
"Using Passwords in Outlook Express" which ends with the comment about
editing the registry that KB 290684 instructs on doing.

I'll try these when I visit my friend's again on Wednesday and let you know
how I go and, if resolved, which approach worked. (I too find "it worked"
frustrating when you don't know just which action worked.)

Thanks for your help.
MikeC

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com]On
Behalf Of Eric and Merna Bitter
Sent: Saturday, 14 March 2009 1:14 PM
To: Tech Support Guy Mailing List
Subject: Re: TSGL: Save password option greyed out in OE

Hi, Mike.

Possibilities found by Googling various combinations:

(A)    http://support.microsoft.com/default.aspx?scid=kb;en-us;228713
(refers to Window Washer, but perhaps some other program/s could affect OE
similarly?)

(B)    http://support.microsoft.com/default.aspx?scid=kb;en-us;290684

(C)    http://www.dslreports.com/forum/remark,7605997   query from someone
using XP Home and OE6 SP1     KB 264672 worked

KB 264672 was referred to in umpteen other results, but its link to MS
(http://support.microsoft.com/default.aspx?scid=kb;en-us;264672) always
results in
"Sorry, but we couldn't find the page that you requested."

(Did MS remove it because it was unimportant or extremely important?)

I found it at
http://www.creativebusinessmedia.com/pdfs/password%20forgotten.pdf -- HTML
version is at
http://209.85.175.132/search?q=cache:aVYQClMSktgJ:www.creativebusinessmedia.
com/pdfs/password%2520forgotten.pdf+%22Your+Outlook+Express+Password+Is+Not+
Retained+in+Windows+2000+or+XP%22&cd=2&hl=en&ct=clnk

(D)
http://forums11.itrc.hp.com/service/forums/questionanswer.do?admit=109447626
+1236996311452+28353475&threadId=134147

(E)    from http://forums.techguy.org/web-email/80103-password.html -- which
includes the *.pwl factor that you mentioned (which also appeared in many of
my other search results) but also includes other items such as:
"When you start Windows are you prompted to log in? If you are being
prompted and you hit 'Cancel' rather than enter a password, then you will
not get the option to 'Save Password'.
If this is the case, hit 'Ok' rather than cancel. If it prompts you to
confirm the password, hit 'Ok' again.
Once you get into Windows, you should be able to check the 'Save password'
box."

(F)    http://www.qbs-pchelp.co.uk/windowstechnicalsupportlist.php --
similar to (E) above.
"Going Online, PC Asks for Password and Save Password is Greyed Out
For Password saving to work you must have Family Logon or Client for
Microsoft Networks installed on your PC or user profiles must be enabled.
If you are presented with a logon dialog box at start up you must not
dismiss it with Esc or Cancel.
To see if the appropriate protocols are installed open Control Panel and
double click Network. Check to see if either Family Logon or Client for
Microsoft Networks are present. If not install them from your Windows
Operating System CD. "

Not for your query as such, but found while searching:
OE6 Help at    http://support.microsoft.com/?scid=ph;en-us;2578

(My rant for today --
Some of the forums/threads went something like this:  A presents problem, B
makes a suggestion, C makes three or four, and A concludes with something
like, "thanks, that worked".  Great for A, but not for anyone reading it
later as there is no indication of which suggestion "that worked" refers
to!)

Cheers,
Merna



----- Original Message -----
From: "Mike Cassidy" <mikec at pcug.org.au>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Saturday, March 14, 2009 7:56 AM
Subject: TSGL: Save password option greyed out in OE


In helping a friend switch from Outlook 2002 to OE6 on a Windows XP sp3
system, we were able to import the messages and address book but not the
account settings. SO we set up the account manually. When we tried to
connect, we were prompted for the username and password of the mailbox
(iinet is the ISP). We used the ISP connection password but still got a
username/password error.

He is now seeking to work this out with iinet.

However, the login dialog box for the mail account shows the "Save password"
option greyed out.

I know this has been discussed in the past but cannot find any reference to
it except for Windows95 which is probably not applicable to WinXP. (That
method involved deleting all password (.pwl) files and having to reset all
passwords being used.

Can anyone suggest how we overcome the greyed out "save password" condition
in OE, please?

Thanks in advance,
MikeC


_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/


--
No virus found in this incoming message.
Checked by AVG.
Version: 7.5.557 / Virus Database: 270.11.13/1999 - Release Date: 2009-03-13
5:59 AM




_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From Trio200 at gmail.com  Sun Mar 15 11:22:13 2009
From: Trio200 at gmail.com (Trio200)
Date: Sun, 15 Mar 2009 11:22:13 -0400
Subject: TSGL: VERY SLOW Downloads??
In-Reply-To: <49BC58A1.6010904@comcast.net>
References: <49B401FB.20304@comcast.net><1BD51F2663524FCD84D91C992733EB27@AcerPC>
	<49BB15DE.5020407@comcast.net>
	<022E064B6E0743FA92FE6409E5D81AF6@AcerPC><49BBFECF.5090904@gmail.com>
	<49BC03F2.2040302@comcast.net>	<90E83CAC1770457B9B9F800849AAF73B@johnsp2>
	<49BC58A1.6010904@comcast.net>
Message-ID: <49BD1D25.4020207@gmail.com>

I use Revo Uninstaller. It starts off using the programs own uninstaller 
and then (optionally) does either a normal or deep registry scan for 
leftover pieces. You can then select what additional items you want to 
delete.

Amazing what it finds after the uninstall process.

Bob

Lee Bunyard wrote:
> You're absolutely correct.  I use CCleaner and Wise Registry Cleaner 
> to clean up leftover junk in the registry, they always find at least a 
> few pieces of most programs I uninstall.  But it goes beyond just the 
> registry.  After I uninstalled Ad Aware on my desktop pc using the 
> "Add/Remove" feature of the Control Panel , I discovered that an 
> "aawservice.exe" process was still installing when I booted up the 
> pc.  So I did a file search for  *aaw* and discovered two folders with 
> additional copies of Ad Aware still existing.  I deleted the folders 
> and now all is OK.  Weird.
> Lee in the Mountains of Northern California
>
> Jon wrote:
>> Make sure you both look (carefully!) at the registry afterwards - an 
>> awful lot of stuff is left there after using "add/remove programs". 
>> In some cases you may even have to change the permission settings to 
>> get rid.
>>
>> John
>>
>> Od/G
>>
>> ----- Original Message ----- From: Lee Bunyard To: Tech Support Guy 
>> Mailing List Sent: Saturday, March 14, 2009 8:22 PM
>> Subject: Re: TSGL: VERY SLOW Downloads??
>>
>>
>> I'm going to dump Ad Aware also, for the same reasons you have cited, 
>> H Davis.   I also run SuperAntiSpyware  every time there's a new 
>> definitions update, as well as Spybot S&D.  I think that's enough to 
>> catch most everything.  I haven't had any problems with either of 
>> those programs.
>>
>> My old laptop is flying now that I've gotten rid of the 
>> "aawservice.exe" process.
>> Lee in the Mountains of Northern California
>>
>> H Davis wrote:
>>  
>>> Hi Russ,
>>>
>>> I have aawservice on my machine also but it's not giving any 
>>> problems. It's priority is set to normal so it will compete with 
>>> most other programs on an equal basis. I suspect that your BOINC and 
>>> Seti programs had a lower priority setting so that they quickly gave 
>>> up any processor capacity required by other programs.
>>>
>>> Your discussion of Ad Aware has pushed me over the edge to also get 
>>> rid of it. I have used it only for monthly scans but it never finds 
>>> anything but a few tracking cookies and Spybot finds these too.
>>>
>>> I've also been running Super Antispyware every so often and that 
>>> seems to work well. Sooooo, in the interest of running a lean(er) 
>>> ship, I'm tossing Ad Aware over the side.
>>>
>>> H Davis
>>>
>>> Russell W. Coover wrote:
>>>    
>>>> Ad-Aware (free version) has become less valuable in the last 
>>>> several years.
>>>> I, too, used it for a long time, but took it off my computers about 
>>>> 3 years
>>>> ago when I found no obvious advantages to running it. I think 
>>>> Ad-Aware's
>>>> emphasis has been, and will continue to be their shareware. Spybot 
>>>> S & D
>>>> seems to be much more effective doing the same things that Ad-Aware 
>>>> does, so
>>>> I see no real reason to use it. I now do not recommend to others 
>>>> that they
>>>> install Ad-Aware. And I do recommend to you and any other person 
>>>> reading
>>>> this email to uninstall it if it is now installed.
>>>> By the way ... I've been running various CPUs at 100% for years 
>>>> using BOINC
>>>> or SETI at Home and haven't had a problem because BOINC (and previously,
>>>> SETI at home) uses only the portion of the CPU that other programs are 
>>>> not
>>>> using (for example, if the other processes need 33% of a CPU to run at
>>>> maximum, BOINC will use only the remaining 67%), so the computer 
>>>> does not
>>>> seem to run slow. But most other applications will not do this. 
>>>> They will
>>>> often take as much CPU as they can, robbing other applications of 
>>>> resources
>>>> they need. When you run into one of these resource robbers, get rid 
>>>> of it if
>>>> you can.
>>>>
>>>> Russ Coover -----Original Message-----
>>>> From: list-bounces at tsgserver.com 
>>>> [mailto:list-bounces at tsgserver.com] On
>>>> Behalf Of Lee Bunyard
>>>> Sent: Friday, March 13, 2009 7:27 PM
>>>> To: Tech Support Guy Mailing List
>>>> Subject: Re: TSGL: VERY SLOW Downloads??
>>>>
>>>> Here's a followup to my post on this problem regarding extremely 
>>>> slow download times on my desktop pc running Vista.
>>>>
>>>> I had Comcast out to check my cable connections for 
>>>> Internet/TV/Phone and they found some problems with the Comcast 
>>>> line to the house and on the line drop from the street.  It's still 
>>>> not what it should be but my desktop pc is now running quite well 
>>>> and MUCH faster.  I've checked it a number of times on the 
>>>> dslreports.com site that Russ mentions below and am now getting 
>>>> download speeds of up to 18M/sec and upload speeds of up to 
>>>> 5M/sec,with latency in the 8-30 ms range.  Comcast is going to do 
>>>> some additional work on their lines on the street leading up to my 
>>>> house, I'm at the end of the Comcast service line on the street and 
>>>> then I have a 400 foot run from the pole at the street to my 
>>>> house.  My phone service and Internet service is OK now, my Comcast 
>>>> TV cable service is still not great, high band channels (like 
>>>> Turner Classic Movies which is Channel 501) are still breaking up 
>>>> into pixels at times but even they are somewhat better.
>>>>
>>>> I thought I would mention a problem I discovered with my laptop pc 
>>>> however.  This is a 4 year old HP laptop running XP, with an AMD 
>>>> Athlon 64 processor, so it's not a speed demon to begin with.  But 
>>>> the improvement in the Comcast cable lines to my house that fixed 
>>>> my desktop pc problem failed to significantly improve the speed of 
>>>> the laptop.  I started looking further.  I checked Task Manager and 
>>>> discovered that the CPU was constantly shown as being at 100% 
>>>> usage, with commit charge running in the neighborhood of 
>>>> 700-800M/1800M (Frankly, I'm not sure what commit charge is all 
>>>> about, couldn't find any good explanation in the Help File).   Even 
>>>> when Task Manager was showing no applications open, the CPU usage 
>>>> remained at 100%.  The processes tab in Task Manager showed about 
>>>> 39 processes running at all times, including three copies of 
>>>> something called "aawservice.exe" (without the quote marks of 
>>>> course).  The memory usage for each of those "aawservice.exe" 
>>>> processes varied significantly from one another.  I wasn't sure 
>>>> what "aawservice.exe" even was but started closing them out and 
>>>> watching my CPU usage.  After I closed out the 3rd and final one, 
>>>> the CPU usage went down to zero.  A Google search uncovered that 
>>>> "aawservice.exe" is a component of the freeware Ad Aware 
>>>> anti-malware service that I've used for over 10 years.  Apparently 
>>>> this "aawservice.exe" is running resident even when the Ad Aware 
>>>> application is not running and the process is a HUGE memory user.  
>>>> With "aawservice.exe" closed, the laptop is now running at MUCH 
>>>> better speeds.  It's connected to the Internet thru a wireless 
>>>> router and is now getting download speeds of 5-8 M/sec and upload 
>>>> speeds up to 2.5 M/sec, with latency averaging around 25 ms.
>>>> Apparently the only way to stop the "aawservice.exe" from running 
>>>> would be to uninstall Ad Aware completely (or go thru the hassle of 
>>>> bringing up Task Manager every time the laptop is booted up and 
>>>> manually turning off the "aawservice.exe" processes).  I like Ad 
>>>> Aware but will likely uninstall it as I have several other malware 
>>>> programs I run that aren't the problem Ad Aware has become.
>>>>
>>>> Thanks to all who responded to my call for help on this slow 
>>>> download problem.
>>>> Lee in the Mountains of Northern California
>>>>
>>>>
>>>> Russell W. Coover wrote:
>>>>  
>>>>      
>>>>> 1. Do you happen to have another computer sitting idle? Or a 
>>>>> friend with a
>>>>> laptop he or she could bring over? Check your connection with it. 
>>>>> You will
>>>>> be able to see if it is your computer or your internet connection. 
>>>>> 2. Go to DSL Reports and run their speed test.
>>>>>
>>>>> http://www.dslreports.com/doconcern You probably should use the San
>>>>> Francisco server.
>>>>>
>>>>> Besides speed, the test will also show "latency" (or how long 
>>>>> information
>>>>> takes to get from your computer to the server). Anything over 40 
>>>>> MS should
>>>>> cause enough concern to call your Internet Service Provider to ask 
>>>>> "Why so
>>>>> slow?"
>>>>>
>>>>> 3. This may not work, but it certainly won't hurt ... reboot your 
>>>>> modem
>>>>>             
>>>> and
>>>>  
>>>>      
>>>>> your router. Disconnecting them from electricity for about 30 
>>>>> seconds each
>>>>> should do the trick. After reboot, give them about 60 seconds to get
>>>>> everything working properly again before you attempt to reconnect 
>>>>> to the
>>>>> internet through your computer.
>>>>> If the problem resides within your computer, you may have to 
>>>>> approach this
>>>>> in a more serious way, as there is a possibility (though not 
>>>>> probable)
>>>>>             
>>>> that
>>>>  
>>>>      
>>>>> you have a Trojan Horse or a Virus that your Anti-Spyware is not 
>>>>> reporting
>>>>> (by the way, have you run any of the free internet anti-virus,
>>>>>             
>>>> anti-malware
>>>>  
>>>>      
>>>>> scans ? - they frequently find legitimate problems that on board 
>>>>> software
>>>>> cannot find. It is worth it to run them occasionally).
>>>>> Russ Coover
>>>>>
>>>>> -----Original Message-----
>>>>> From: list-bounces at tsgserver.com 
>>>>> [mailto:list-bounces at tsgserver.com] On
>>>>> Behalf Of Lee Bunyard
>>>>> Sent: Sunday, March 08, 2009 10:36 AM
>>>>> To: Tech Support Guy Mailing List
>>>>> Subject: TSGL: VERY SLOW Downloads??
>>>>>
>>>>> Sometimes I wonder why I seem to have so many weird computer 
>>>>> problems???  I wonder if it's something I'm doing (or not doing).  
>>>>> LOL
>>>>>
>>>>> I have a year old desktop pc running Vista OS.  2Gig RAM.  
>>>>> Internet connection is Comcast broadband cable.  For some reason, 
>>>>> DOWNLOADS have suddenly become extremely slow.  The pc seems to 
>>>>> work fine otherwise, browser brings up pages normally  and emails 
>>>>> with large attachments UPLOAD quickly.  But emails received with 
>>>>> large attachments (e.g. 8 Megs or so) take 2-3 minutes to 
>>>>> download--they used to download in seconds.  And yet when I 
>>>>> forwarded this attachment out via email to several friends, the 
>>>>> email was sent out in about 8-10 seconds.  Another example--I 
>>>>> downloaded a 4 Meg update file for the Spybot Search and Destroy 
>>>>> freeware malware program this morning and it took almost 5 minutes 
>>>>> to download.  The strange thing is that while it was downloading, 
>>>>> my HD was constantly active (as indicated by the flickering HD 
>>>>> light).  Normally when I download an update like this from Spybot, 
>>>>> it downloads in a few seconds and the HD light hardly flickers.  
>>>>> While the Spybot download was going on, I checked Task Manager to 
>>>>> see what else might be running on the pc and it showed Spybot as 
>>>>> the only application running; a check of the Processes tab showed 
>>>>> 40-50 processes loaded but almost no significant CPU activity on 
>>>>> any of them either.  My CPU was running at only 3%-4% usage and 
>>>>> Physical Memory in use was 36%.  I can't figure out what my HD was 
>>>>> doing flickering like it was.  Also, when I started the Spybot 
>>>>> download, it was downloading at a very slow 18-20 KB/second but it 
>>>>> started slowly slowing down even further from there--was 
>>>>> downloading at only 9-10 KB/second when it finally finished the 
>>>>> download.  The download itself seemed to be fine, installed 
>>>>> normally into the Spybot application.
>>>>>
>>>>> Anyone have any thoughts on what might be causing this download 
>>>>> problem?? Lee in the Mountains of Northern California
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> Tech Support Guy Mailing List
>>>>> http://www.tsgserver.com/list/
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> Tech Support Guy Mailing List
>>>>> http://www.tsgserver.com/list/
>>>>> ------------------------------------------------------------------------ 
>>>>>
>>>>>
>>>>>
>>>>> No virus found in this incoming message.
>>>>> Checked by AVG - www.avg.com Version: 8.0.237 / Virus Database: 
>>>>> 270.11.9/1991 - Release Date: 03/09/09
>>>>>             
>>>> 07:14:00
>>>>  
>>>>      
>>>>>               
>>>> _______________________________________________
>>>> Tech Support Guy Mailing List
>>>> http://www.tsgserver.com/list/
>>>>
>>>>
>>>> _______________________________________________
>>>> Tech Support Guy Mailing List
>>>> http://www.tsgserver.com/list/
>>>>
>>>>         
>>> ------------------------------------------------------------------------ 
>>>
>>>
>>>
>>> No virus found in this incoming message.
>>> Checked by AVG - www.avg.com Version: 8.0.237 / Virus Database: 
>>> 270.11.13/2001 - Release Date: 03/14/09 06:54:00
>>>
>>>       
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>>
>>   
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>


From baracouder at aol.com  Mon Mar 16 16:02:38 2009
From: baracouder at aol.com (Baracouder)
Date: Mon, 16 Mar 2009 20:02:38 +0000
Subject: TSGL: Configfree.
Message-ID: <49BEB05E.8030705@aol.com>

Hi everyone.

I have a Toshibe Satellite L with the above mentioned. When I first used 
it a radar graphic would appear and show my connection and any other in 
the area. Now when I try to open it I get the message "Other people are 
using this tool now. Access is denied"
This makes me concerned that my wireless connection is hacked, maybe not 
but please enlighten me as to the problem. Also would someone give 
details on the best way to secure a wireless connection.
Windows Vista is my operating system if that helps.

Thank you in advance Alan.


From ian at iarp.ca  Tue Mar 17 01:31:14 2009
From: ian at iarp.ca (Ian Ramsey-Planck)
Date: Tue, 17 Mar 2009 01:31:14 -0400
Subject: TSGL: Removing right click items.
Message-ID: <adc2940c0903162231x528bdac9ua7d2f8e8e0b199c9@mail.gmail.com>

Hey all,

Is there no GUI program that'll allow me to remove certain items? My right
click is getting way to large and taking forever to load, but following most
guides online to delete certain reg keys dont work.

Microsoft Groove, Winrar, VLC, WMP, UltraISO, and 4 other programs. I'm just
trying to remove UltraISO, Groove and WMP.

-- 
Thanks
Ian R-P

From hdavis1 at gmail.com  Tue Mar 17 15:41:18 2009
From: hdavis1 at gmail.com (H Davis)
Date: Tue, 17 Mar 2009 15:41:18 -0400
Subject: TSGL: Removing right click items.
In-Reply-To: <adc2940c0903162231x528bdac9ua7d2f8e8e0b199c9@mail.gmail.com>
References: <adc2940c0903162231x528bdac9ua7d2f8e8e0b199c9@mail.gmail.com>
Message-ID: <49BFFCDE.9090503@gmail.com>

Ian,

Try http://www.nirsoft.net/utils/shell_menu_view.html.

There's no help file but it's pretty self explanatory. To disable/enable 
a menu item right click on it in Shell Menu View and select the desired 
function.

I've used it occasionally with no problems but as usual there are no 
guarantees.

Nir Sofer has a bunch of little utilities on this site (go back to the 
home page). I have used many of them and never had any problems. 
Recommended.

H Davis

Ian Ramsey-Planck wrote:
> Hey all,
>
> Is there no GUI program that'll allow me to remove certain items? My right
> click is getting way to large and taking forever to load, but following most
> guides online to delete certain reg keys dont work.
>
> Microsoft Groove, Winrar, VLC, WMP, UltraISO, and 4 other programs. I'm just
> trying to remove UltraISO, Groove and WMP.
>
>   

-- 
H Davis   hdavis1 at gmail.com



From ian at iarp.ca  Tue Mar 17 17:05:10 2009
From: ian at iarp.ca (Ian Ramsey-Planck)
Date: Tue, 17 Mar 2009 17:05:10 -0400
Subject: TSGL: Removing right click items.
In-Reply-To: <49BFFCDE.9090503@gmail.com>
References: <adc2940c0903162231x528bdac9ua7d2f8e8e0b199c9@mail.gmail.com>
	<49BFFCDE.9090503@gmail.com>
Message-ID: <adc2940c0903171405m104c46e4ifcdcc093f1cf7e46@mail.gmail.com>

It's all these little tools that people miss on search giants like google
since they started allowing ads to show up as first results... etc

I ran the program and i was able to remove 1 entry, the rest weren't listed
so i'm still on the hunt for something.

On Tue, Mar 17, 2009 at 3:41 PM, H Davis <hdavis1 at gmail.com> wrote:

> Ian,
>
> Try http://www.nirsoft.net/utils/shell_menu_view.html.
>
> There's no help file but it's pretty self explanatory. To disable/enable a
> menu item right click on it in Shell Menu View and select the desired
> function.
>
> I've used it occasionally with no problems but as usual there are no
> guarantees.
>
> Nir Sofer has a bunch of little utilities on this site (go back to the home
> page). I have used many of them and never had any problems. Recommended.
>
> H Davis
>
> Ian Ramsey-Planck wrote:
>
>> Hey all,
>>
>> Is there no GUI program that'll allow me to remove certain items? My right
>> click is getting way to large and taking forever to load, but following
>> most
>> guides online to delete certain reg keys dont work.
>>
>> Microsoft Groove, Winrar, VLC, WMP, UltraISO, and 4 other programs. I'm
>> just
>> trying to remove UltraISO, Groove and WMP.
>>
>>
>>
>
> --
> H Davis   hdavis1 at gmail.com
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>



-- 
Thanks
Ian R-P

From hdavis1 at gmail.com  Tue Mar 17 17:40:01 2009
From: hdavis1 at gmail.com (H Davis)
Date: Tue, 17 Mar 2009 17:40:01 -0400
Subject: TSGL: Removing right click items.
In-Reply-To: <adc2940c0903171405m104c46e4ifcdcc093f1cf7e46@mail.gmail.com>
References: <adc2940c0903162231x528bdac9ua7d2f8e8e0b199c9@mail.gmail.com>	<49BFFCDE.9090503@gmail.com>
	<adc2940c0903171405m104c46e4ifcdcc093f1cf7e46@mail.gmail.com>
Message-ID: <49C018B1.3080906@gmail.com>

Ian,

I steered you wrong. Try Shell Extension View, 
http://www.nirsoft.net/utils/shexview.html. I was working from memory 
and it isn't what it used to be.

I have 247 items listed on my machine, many of which I can't remember 
ever seeing. They must show up in some obscure context that I seldom visit.

H Davis

Ian Ramsey-Planck wrote:
> It's all these little tools that people miss on search giants like google
> since they started allowing ads to show up as first results... etc
>
> I ran the program and i was able to remove 1 entry, the rest weren't listed
> so i'm still on the hunt for something.
>
> On Tue, Mar 17, 2009 at 3:41 PM, H Davis <hdavis1 at gmail.com> wrote:
>
>   
>> Ian,
>>
>> Try http://www.nirsoft.net/utils/shell_menu_view.html.
>>
>> There's no help file but it's pretty self explanatory. To disable/enable a
>> menu item right click on it in Shell Menu View and select the desired
>> function.
>>
>> I've used it occasionally with no problems but as usual there are no
>> guarantees.
>>
>> Nir Sofer has a bunch of little utilities on this site (go back to the home
>> page). I have used many of them and never had any problems. Recommended.
>>
>> H Davis
>>
>> Ian Ramsey-Planck wrote:
>>
>>     
>>> Hey all,
>>>
>>> Is there no GUI program that'll allow me to remove certain items? My right
>>> click is getting way to large and taking forever to load, but following
>>> most
>>> guides online to delete certain reg keys dont work.
>>>
>>> Microsoft Groove, Winrar, VLC, WMP, UltraISO, and 4 other programs. I'm
>>> just
>>> trying to remove UltraISO, Groove and WMP.
>>>
>>>
>>>
>>>       
>> --
>> H Davis   hdavis1 at gmail.com
>>
>>
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>>
>>     
>
>
>
>   

-- 
H Davis   hdavis1 at gmail.com


From ian at iarp.ca  Tue Mar 17 17:56:14 2009
From: ian at iarp.ca (Ian Ramsey-Planck)
Date: Tue, 17 Mar 2009 17:56:14 -0400
Subject: TSGL: Problems with Windows File/Folder sharing... was Re: Removing
	right click items.
Message-ID: <adc2940c0903171456q5e49dbehfc5909b42fcac09b@mail.gmail.com>

Another problem i'm having since i reinstalled Windows is i'm unable to
share certain folders publicly and other password protected.

I know it was a setting i changed but its been so long since i had to change
it.

Currently anyone that tries to access the folders requires a password before
being able to even see my machine.

I have turned off Simple File Sharing and have 2 folders currently, 1
password protected and 1 that should be open.

=============================

*Re: TSGL: Removing right click items.*

That one did it

Thanks.

On Tue, Mar 17, 2009 at 5:40 PM, H Davis <hdavis1 at gmail.com> wrote:

> Ian,
>
> I steered you wrong. Try Shell Extension View,
> http://www.nirsoft.net/utils/shexview.html. I was working from memory and
> it isn't what it used to be.
>
> I have 247 items listed on my machine, many of which I can't remember ever
> seeing. They must show up in some obscure context that I seldom visit.
>
> H Davis
>


-- 
Thanks
Ian R-P

From justinchant15 at hotmail.com  Fri Mar 20 10:38:27 2009
From: justinchant15 at hotmail.com (justin chant)
Date: Fri, 20 Mar 2009 14:38:27 +0000
Subject: TSGL: Help Please!
Message-ID: <SNT102-W58486ADF07D6D5F1EDF16AA4970@phx.gbl>


Thats my problem. Its a Dell Dimension 2400. 
I tried: 
Winsock 
New network cable 
New NIC card 
Removing my router (Straight connection. Modem <----> PC) 
Turned all firewalls off 
Calling my ISP, everything 

My actual connection is fine, as my other two PC's are connected. Wireless and Wired. 

The computer will connect once and awhile for about 15 minutes, and then that will be all, it will stop receiving packets. I'll reboot but still the same problem. 

I'll answer any questions to try and find the solution to this problem. As well as try anything! 

Someone please help!
_________________________________________________________________
Experience all of the new features, and Reconnect with your life.
http://go.microsoft.com/?linkid=9650730

From coover at fastmail.fm  Fri Mar 20 15:48:40 2009
From: coover at fastmail.fm (Russell W. Coover)
Date: Fri, 20 Mar 2009 12:48:40 -0700
Subject: TSGL: Help Please!
In-Reply-To: <SNT102-W58486ADF07D6D5F1EDF16AA4970@phx.gbl>
References: <SNT102-W58486ADF07D6D5F1EDF16AA4970@phx.gbl>
Message-ID: <085F5D6F201844C986CB66BC796AC7C3@AcerPC>

Guesses ... 1. Your new NIC is faulty. 2. You are running the wrong driver
for the NIC, perhaps an XP driver for a Vista Machine. 3. Your network cable
is faulty, perhaps a bad connection with the jack. 4. Your NIC is
incorrectly seated in the computer, try reseating it firmly, PUSH HARD!

Good Luck

Russ Coover

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of justin chant
Sent: Friday, March 20, 2009 7:38 AM
To: list at tsgserver.com
Subject: TSGL: Help Please!


Thats my problem. Its a Dell Dimension 2400. 
I tried: 
Winsock 
New network cable 
New NIC card 
Removing my router (Straight connection. Modem <----> PC) 
Turned all firewalls off 
Calling my ISP, everything 

My actual connection is fine, as my other two PC's are connected. Wireless
and Wired. 

The computer will connect once and awhile for about 15 minutes, and then
that will be all, it will stop receiving packets. I'll reboot but still the
same problem. 

I'll answer any questions to try and find the solution to this problem. As
well as try anything! 

Someone please help!
_________________________________________________________________
Experience all of the new features, and Reconnect with your life.
http://go.microsoft.com/?linkid=9650730
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From ian at iarp.ca  Fri Mar 20 19:39:24 2009
From: ian at iarp.ca (Ian Ramsey-Planck)
Date: Fri, 20 Mar 2009 19:39:24 -0400
Subject: TSGL: SonicWall Routers
Message-ID: <adc2940c0903201639q388aa05av2c2ca621b190b6aa@mail.gmail.com>

Hey,

I've used SMC, Linksys, Cisco, D-Link. I currently use a Linksys router with
DD-WRT firmware and i've love it.

I ran into a business client that owns a SonicWall router, i've never heard
of this name before and i'm wondering if anyone here has used them? if so
was it any good?

Were currently having problems opening ports outbound from a server
internally, We've managed to allow incoming but outgoings still not working
and as usual nobody can find any manuals for it.

Just looking for user opinion on this brand name.

-- 
Thanks
Ian R-P

From hdavis1 at gmail.com  Fri Mar 20 20:42:35 2009
From: hdavis1 at gmail.com (H Davis)
Date: Fri, 20 Mar 2009 20:42:35 -0400
Subject: TSGL: SonicWall Routers
In-Reply-To: <adc2940c0903201639q388aa05av2c2ca621b190b6aa@mail.gmail.com>
References: <adc2940c0903201639q388aa05av2c2ca621b190b6aa@mail.gmail.com>
Message-ID: <49C437FB.3050600@gmail.com>

Ian,

I don't know what model you have but they seem to have a lot of 
reference material on their web site under Support:

http://www.sonicwall.com/us/Support.html

H Davis

Ian Ramsey-Planck wrote:
> Hey,
>
> I've used SMC, Linksys, Cisco, D-Link. I currently use a Linksys router with
> DD-WRT firmware and i've love it.
>
> I ran into a business client that owns a SonicWall router, i've never heard
> of this name before and i'm wondering if anyone here has used them? if so
> was it any good?
>
> Were currently having problems opening ports outbound from a server
> internally, We've managed to allow incoming but outgoings still not working
> and as usual nobody can find any manuals for it.
>
> Just looking for user opinion on this brand name.
>
>   

-- 
H Davis   hdavis1 at gmail.com



From justinchant15 at hotmail.com  Sat Mar 21 08:51:15 2009
From: justinchant15 at hotmail.com (justin chant)
Date: Sat, 21 Mar 2009 12:51:15 +0000
Subject: TSGL: Help Please!
In-Reply-To: <085F5D6F201844C986CB66BC796AC7C3@AcerPC>
References: <SNT102-W58486ADF07D6D5F1EDF16AA4970@phx.gbl>
	<085F5D6F201844C986CB66BC796AC7C3@AcerPC>
Message-ID: <SNT102-W52B9F2CA8CA281FE83D69EA4940@phx.gbl>


1. I've tried a new/different NIC

2. Correct Drivers

3. Tried new network cables

4. I've taken the NIC out and reseated it. 
 
> From: coover at fastmail.fm
> To: list at tsgserver.com
> Date: Fri, 20 Mar 2009 12:48:40 -0700
> Subject: Re: TSGL: Help Please!
> 
> Guesses ... 1. Your new NIC is faulty. 2. You are running the wrong driver
> for the NIC, perhaps an XP driver for a Vista Machine. 3. Your network cable
> is faulty, perhaps a bad connection with the jack. 4. Your NIC is
> incorrectly seated in the computer, try reseating it firmly, PUSH HARD!
> 
> Good Luck
> 
> Russ Coover
> 
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of justin chant
> Sent: Friday, March 20, 2009 7:38 AM
> To: list at tsgserver.com
> Subject: TSGL: Help Please!
> 
> 
> Thats my problem. Its a Dell Dimension 2400. 
> I tried: 
> Winsock 
> New network cable 
> New NIC card 
> Removing my router (Straight connection. Modem <----> PC) 
> Turned all firewalls off 
> Calling my ISP, everything 
> 
> My actual connection is fine, as my other two PC's are connected. Wireless
> and Wired. 
> 
> The computer will connect once and awhile for about 15 minutes, and then
> that will be all, it will stop receiving packets. I'll reboot but still the
> same problem. 
> 
> I'll answer any questions to try and find the solution to this problem. As
> well as try anything! 
> 
> Someone please help!
> _________________________________________________________________
> Experience all of the new features, and Reconnect with your life.
> http://go.microsoft.com/?linkid=9650730
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
> 
> 
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/

_________________________________________________________________
Share photos with friends on Windows Live Messenger
http://go.microsoft.com/?linkid=9650734

From jonpan at onlinehome.de  Sat Mar 21 12:28:08 2009
From: jonpan at onlinehome.de (Jon)
Date: Sat, 21 Mar 2009 17:28:08 +0100
Subject: TSGL: Help Please!
References: <SNT102-W58486ADF07D6D5F1EDF16AA4970@phx.gbl><085F5D6F201844C986CB66BC796AC7C3@AcerPC>
	<SNT102-W52B9F2CA8CA281FE83D69EA4940@phx.gbl>
Message-ID: <5A4716728AA84ECAAB01FE1E4EC26A12@johnsp2>

After the connection has been made and then broken, take a look at Event Viewer/System and note any error messages. If you find one, write down the Event ID and Source then check them out at www.eventid.net

Good luck,

John
Od/G
----- Original Message ----- 
From: justin chant 
To: list at tsgserver.com 
Sent: Saturday, March 21, 2009 1:51 PM
Subject: Re: TSGL: Help Please!



1. I've tried a new/different NIC

2. Correct Drivers

3. Tried new network cables

4. I've taken the NIC out and reseated it. 
 
> From: coover at fastmail.fm
> To: list at tsgserver.com
> Date: Fri, 20 Mar 2009 12:48:40 -0700
> Subject: Re: TSGL: Help Please!
> 
> Guesses ... 1. Your new NIC is faulty. 2. You are running the wrong driver
> for the NIC, perhaps an XP driver for a Vista Machine. 3. Your network cable
> is faulty, perhaps a bad connection with the jack. 4. Your NIC is
> incorrectly seated in the computer, try reseating it firmly, PUSH HARD!
> 
> Good Luck
> 
> Russ Coover
> 
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of justin chant
> Sent: Friday, March 20, 2009 7:38 AM
> To: list at tsgserver.com
> Subject: TSGL: Help Please!
> 
> 
> Thats my problem. Its a Dell Dimension 2400. 
> I tried: 
> Winsock 
> New network cable 
> New NIC card 
> Removing my router (Straight connection. Modem <----> PC) 
> Turned all firewalls off 
> Calling my ISP, everything 
> 
> My actual connection is fine, as my other two PC's are connected. Wireless
> and Wired. 
> 
> The computer will connect once and awhile for about 15 minutes, and then
> that will be all, it will stop receiving packets. I'll reboot but still the
> same problem. 
> 
> I'll answer any questions to try and find the solution to this problem. As
> well as try anything! 
> 
> Someone please help!
> _________________________________________________________________
> Experience all of the new features, and Reconnect with your life.
> http://go.microsoft.com/?linkid=9650730
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
> 
> 
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/

_________________________________________________________________
Share photos with friends on Windows Live Messenger
http://go.microsoft.com/?linkid=9650734
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/

From coover at fastmail.fm  Sat Mar 21 15:33:36 2009
From: coover at fastmail.fm (Russell W. Coover)
Date: Sat, 21 Mar 2009 12:33:36 -0700
Subject: TSGL: Help Please!
In-Reply-To: <SNT102-W52B9F2CA8CA281FE83D69EA4940@phx.gbl>
References: <SNT102-W58486ADF07D6D5F1EDF16AA4970@phx.gbl><085F5D6F201844C986CB66BC796AC7C3@AcerPC>
	<SNT102-W52B9F2CA8CA281FE83D69EA4940@phx.gbl>
Message-ID: <947C3DA5FA564A22B5196E515ECA5273@AcerPC>

Then the problem must lie within the computer, itself. Perhaps you have a
faulty PCI connection or motherboard. Or your network configuration is
somehow faulty. Could you have a password problem, a security feature which
is installed, but which you've forgotten about? Frankly, you haven't given
us enough clues to actually figure out your problem. 

I suggest you find a friendly neighborhood geek who would be willing to put
hands-on your machine. But, before you do, I would backup everything.
Non-professional friendly neighborhood geeks have a habit of destroying
information and you may need to wipe everything clean (reformat) and
reinstall.

Good luck.

Russ Coover

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of justin chant
Sent: Saturday, March 21, 2009 5:51 AM
To: list at tsgserver.com
Subject: Re: TSGL: Help Please!


1. I've tried a new/different NIC

2. Correct Drivers

3. Tried new network cables

4. I've taken the NIC out and reseated it. 
 
> From: coover at fastmail.fm
> To: list at tsgserver.com
> Date: Fri, 20 Mar 2009 12:48:40 -0700
> Subject: Re: TSGL: Help Please!
> 
> Guesses ... 1. Your new NIC is faulty. 2. You are running the wrong driver
> for the NIC, perhaps an XP driver for a Vista Machine. 3. Your network
cable
> is faulty, perhaps a bad connection with the jack. 4. Your NIC is
> incorrectly seated in the computer, try reseating it firmly, PUSH HARD!
> 
> Good Luck
> 
> Russ Coover
> 
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of justin chant
> Sent: Friday, March 20, 2009 7:38 AM
> To: list at tsgserver.com
> Subject: TSGL: Help Please!
> 
> 
> Thats my problem. Its a Dell Dimension 2400. 
> I tried: 
> Winsock 
> New network cable 
> New NIC card 
> Removing my router (Straight connection. Modem <----> PC) 
> Turned all firewalls off 
> Calling my ISP, everything 
> 
> My actual connection is fine, as my other two PC's are connected. Wireless
> and Wired. 
> 
> The computer will connect once and awhile for about 15 minutes, and then
> that will be all, it will stop receiving packets. I'll reboot but still
the
> same problem. 
> 
> I'll answer any questions to try and find the solution to this problem. As
> well as try anything! 
> 
> Someone please help!
> _________________________________________________________________
> Experience all of the new features, and Reconnect with your life.
> http://go.microsoft.com/?linkid=9650730
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
> 
> 
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/

_________________________________________________________________
Share photos with friends on Windows Live Messenger
http://go.microsoft.com/?linkid=9650734
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From alan_mitchell at mindspring.com  Sun Mar 22 17:35:54 2009
From: alan_mitchell at mindspring.com (Alan Mitchell)
Date: Sun, 22 Mar 2009 17:35:54 -0400
Subject: TSGL: HELP! Chkdsk won't stop running
In-Reply-To: <947C3DA5FA564A22B5196E515ECA5273@AcerPC>
References: <SNT102-W58486ADF07D6D5F1EDF16AA4970@phx.gbl><085F5D6F201844C986CB66BC796AC7C3@AcerPC><SNT102-W52B9F2CA8CA281FE83D69EA4940@phx.gbl>
	<947C3DA5FA564A22B5196E515ECA5273@AcerPC>
Message-ID: <E5DBD820FBC844CBBF21DB9731C6F193@DESKTOP>

A friend went to Senior Net and unfortunately listened to their admonition
to run chkdsk once each month. While this used to be necessary before
S.M.A.R.T technology, it isn't necessary any more IMHO. The problem is that
every time she boots her laptop (Dell XPS M1210) chkdsk runs automatically
and takes at least an hour to get finished with it's processes.

I tried renaming all the chkdsk applications on her system, but Windows, in
its infinite wisdom, re-establishes the app each time.

I tried running both msconfig and StartUpCopPro and neither of those
programs can find any reference to chkdsk.

I've run regedit and removed (after exporting, of course) all references to
chkdsk. I just restarted. I expected to get a few warnings. What I did not
expect was that chkdsk would run again, but it is and I'm getting
frustrated.

A few other things I tried. I used a Ubantu disk and the system started
without chkdsk, so the problem lies in Windows XP Media Center.

I tried booting into Safe Mode, but guess what! Chkdsk runs there also. 

As soon as the chkdsk completes, I plan on re-running regedit and seeing if
any of the chkdsk references are restored in the registry.

Does anyone have any thoughts about what I might try next? (I thought I
ought to tell her to take the system to her Senior Net instructor and tell
him, "You broke it, now YOU fix it", but that wouldn't be fair to him/her.

Thanks for the help,

Alan Mitchell



From ian at iarp.ca  Sun Mar 22 18:28:33 2009
From: ian at iarp.ca (Ian Ramsey-Planck)
Date: Sun, 22 Mar 2009 18:28:33 -0400
Subject: TSGL: HELP! Chkdsk won't stop running
In-Reply-To: <E5DBD820FBC844CBBF21DB9731C6F193@DESKTOP>
References: <SNT102-W58486ADF07D6D5F1EDF16AA4970@phx.gbl>
	<085F5D6F201844C986CB66BC796AC7C3@AcerPC>
	<SNT102-W52B9F2CA8CA281FE83D69EA4940@phx.gbl>
	<947C3DA5FA564A22B5196E515ECA5273@AcerPC>
	<E5DBD820FBC844CBBF21DB9731C6F193@DESKTOP>
Message-ID: <adc2940c0903221528v102888a2k8bcd56d16cc7a57@mail.gmail.com>

I Had nothing todo and found this on google

================ From
http://www.pcreview.co.uk/forums/showpost.php?s=ae8279db50b8e8e83d1706b586f08277&p=270947&postcount=3

I was having this problem until today. I used this simple fix. It might
help you.

1. click on your start menu and open the run dialog.
2. type "cmd" and return (note: dont enter quotes)
3. Next type "fsutil dirty query e:"
4. If the return message indicates that the volume is dirty go to step 5
5. Next type "chkdsk e: /f /x"
6. After that finshes repeat step 3.
7. If it is no longer dirty then reboot and you should notice no more
ckdisk.

If this process doesn't work check out Kelly's site, listed by a
previous response earlier today.
=================================================

Looks like some people have it lucky, althought i looked into chkdsk and you
can't use /x on C drive as it's where windows is running from. so just use
/f

On Sun, Mar 22, 2009 at 5:35 PM, Alan Mitchell <alan_mitchell at mindspring.com
> wrote:

> A friend went to Senior Net and unfortunately listened to their admonition
> to run chkdsk once each month. While this used to be necessary before
> S.M.A.R.T technology, it isn't necessary any more IMHO. The problem is that
> every time she boots her laptop (Dell XPS M1210) chkdsk runs automatically
> and takes at least an hour to get finished with it's processes.
>
> I tried renaming all the chkdsk applications on her system, but Windows, in
> its infinite wisdom, re-establishes the app each time.
>
> I tried running both msconfig and StartUpCopPro and neither of those
> programs can find any reference to chkdsk.
>
> I've run regedit and removed (after exporting, of course) all references to
> chkdsk. I just restarted. I expected to get a few warnings. What I did not
> expect was that chkdsk would run again, but it is and I'm getting
> frustrated.
>
> A few other things I tried. I used a Ubantu disk and the system started
> without chkdsk, so the problem lies in Windows XP Media Center.
>
> I tried booting into Safe Mode, but guess what! Chkdsk runs there also.
>
> As soon as the chkdsk completes, I plan on re-running regedit and seeing if
> any of the chkdsk references are restored in the registry.
>
> Does anyone have any thoughts about what I might try next? (I thought I
> ought to tell her to take the system to her Senior Net instructor and tell
> him, "You broke it, now YOU fix it", but that wouldn't be fair to him/her.
>
> Thanks for the help,
>
> Alan Mitchell
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>



-- 
Thanks
Ian R-P

From alan_mitchell at mindspring.com  Sun Mar 22 20:04:52 2009
From: alan_mitchell at mindspring.com (Alan Mitchell)
Date: Sun, 22 Mar 2009 20:04:52 -0400
Subject: TSGL: HELP! Chkdsk won't stop running
In-Reply-To: <adc2940c0903221528v102888a2k8bcd56d16cc7a57@mail.gmail.com>
References: <SNT102-W58486ADF07D6D5F1EDF16AA4970@phx.gbl><085F5D6F201844C986CB66BC796AC7C3@AcerPC><SNT102-W52B9F2CA8CA281FE83D69EA4940@phx.gbl><947C3DA5FA564A22B5196E515ECA5273@AcerPC><E5DBD820FBC844CBBF21DB9731C6F193@DESKTOP>
	<adc2940c0903221528v102888a2k8bcd56d16cc7a57@mail.gmail.com>
Message-ID: <0C5455F1929445ECB1B9F5505B6C2268@DESKTOP>

Thanks for the advice. Actually I forgot to say that I had run the fsutil
dirty query on C: and was told there was no dirty bit. I also tried running
chkdsk manually with the /f option and that didn't work either.

BUT...I did find the solution and it is: setting a null value for the
BootExecute as shown below. Actually, this computer has 2 CurrentControlSets
and I had to null value both of them in order to get the solution. 

BUT IT SEEMS TO WORK. I've just booted normally and will now shut down and
reboot to make sure. AND IT WORKED TWICE IN A ROW. I guess that means that
the problem is now fixed until she follows some more advice from a Senior
Net instructor.

Manually resetting AUTOCHK.EXE for a drive
Serdar Yegulalp
06.30.2004
Rating: -3.96- (out of 5)


 Digg This!     StumbleUpon     Del.icio.us     


Windows maintains a piece of metadata for each volume called the "dirty
bit." The dirty bit is a flag that tells the system if there are still
pending changes to be written to the volume. If the system is shut down
before the system's write cache is written out to disk, for instance, the
dirty bit will remain set, and on the next reboot the computer will notice
this and automatically run AUTOCHK.EXE (a version of CHKDSK) to determine if
there is a data corruption problem.

Sometimes the dirty bit may be set spuriously, when in fact there is no
cause for alarm. A crash can sometimes cause the dirty bit to be set when
there was no data pending to be written, provoking a disk check the next
time the system is rebooted. This in turn can cause a disk check to run
persistently at each reboot, even when the dirty bit has not been set. If a
disk check is running at each reboot regardless of whether or not the system
was shut down cleanly, then the problem is no longer the dirty bit per se,
but rather the way AUTOCHK.EXE has been configured to run at startup.

There are a few ways to manually override this. The first is to run CHKDSK
/F on the drive in question; if it runs successfully, the AUTOCHK.EXE
command is cleared and the system will no longer be checked at each reboot.
Another way to do it is to edit the Registry directly and remove the AUTOCHK
command. To do this, navigate to
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlSession Manager in the
Registry and look for a REG_MULTI_SZ value with the name BootExecute. Set
the value of BootExecute to a null value. This will prevent AUTOCHK from
running on next reboot.

On the whole, it's safest to first attempt to use CHKDSK /F on the drive
that is being repeatedly checked at startup. Editing BootExecute should only
be done if CHKDSK doesn't seem to be working. Running CHKDSK also has the
added bonus of manually clearing the dirty bit.
  

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Ian Ramsey-Planck
Sent: Sunday, March 22, 2009 6:29 PM
To: Tech Support Guy Mailing List
Subject: Re: TSGL: HELP! Chkdsk won't stop running

I Had nothing todo and found this on google

================ From
http://www.pcreview.co.uk/forums/showpost.php?s=ae8279db50b8e8e83d1706b586f0
8277&p=270947&postcount=3

I was having this problem until today. I used this simple fix. It might help
you.

1. click on your start menu and open the run dialog.
2. type "cmd" and return (note: dont enter quotes) 3. Next type "fsutil
dirty query e:"
4. If the return message indicates that the volume is dirty go to step 5 5.
Next type "chkdsk e: /f /x"
6. After that finshes repeat step 3.
7. If it is no longer dirty then reboot and you should notice no more
ckdisk.

If this process doesn't work check out Kelly's site, listed by a previous
response earlier today.
=================================================

Looks like some people have it lucky, althought i looked into chkdsk and you
can't use /x on C drive as it's where windows is running from. so just use
/f

On Sun, Mar 22, 2009 at 5:35 PM, Alan Mitchell <alan_mitchell at mindspring.com
> wrote:

> A friend went to Senior Net and unfortunately listened to their 
> admonition to run chkdsk once each month. While this used to be 
> necessary before S.M.A.R.T technology, it isn't necessary any more 
> IMHO. The problem is that every time she boots her laptop (Dell XPS 
> M1210) chkdsk runs automatically and takes at least an hour to get
finished with it's processes.
>
> I tried renaming all the chkdsk applications on her system, but 
> Windows, in its infinite wisdom, re-establishes the app each time.
>
> I tried running both msconfig and StartUpCopPro and neither of those 
> programs can find any reference to chkdsk.
>
> I've run regedit and removed (after exporting, of course) all 
> references to chkdsk. I just restarted. I expected to get a few 
> warnings. What I did not expect was that chkdsk would run again, but 
> it is and I'm getting frustrated.
>
> A few other things I tried. I used a Ubantu disk and the system 
> started without chkdsk, so the problem lies in Windows XP Media Center.
>
> I tried booting into Safe Mode, but guess what! Chkdsk runs there also.
>
> As soon as the chkdsk completes, I plan on re-running regedit and 
> seeing if any of the chkdsk references are restored in the registry.
>
> Does anyone have any thoughts about what I might try next? (I thought 
> I ought to tell her to take the system to her Senior Net instructor 
> and tell him, "You broke it, now YOU fix it", but that wouldn't be fair to
him/her.
>
> Thanks for the help,
>
> Alan Mitchell
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>



--
Thanks
Ian R-P
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From genoe at charter.net  Mon Mar 23 16:08:42 2009
From: genoe at charter.net (gene)
Date: Mon, 23 Mar 2009 15:08:42 -0500
Subject: TSGL: Bad Image
Message-ID: <Wk8i1b00C2R66g405k8ie6.@charter.net>

Hi All
Does anyone know how to get rid of this screen that pops up every 
time i open any application, it has the application and then says bad 
image. Seems like I've tried everything but it won't go away.
Thanks Gene



From tbrandl2 at chello.at  Mon Mar 23 19:23:28 2009
From: tbrandl2 at chello.at (Tilman Brandl)
Date: Tue, 24 Mar 2009 00:23:28 +0100
Subject: TSGL: Bad Image
References: <Wk8i1b00C2R66g405k8ie6.@charter.net>
Message-ID: <152c01c9ac0e$61f0f230$0201a8c0@til4200>

Gene,

don't have an answer myself, and as it appears, there aren't too many good ideas out there on the web too. Try Google:

http://www.google.at/search?q=bad+image+error

The best tip there I guess werer (1) to check for viruses etc. and (2) do a format and reinstall your system.

It would help to give some more details ... OS? Other errors/malfunctions? what did you try sofar (what exactly was 'everything') ?

Tilman

----- Original Message ----- 
From: "gene" <genoe at charter.net>
To: <List at tsgserver.com>
Sent: Monday, March 23, 2009 9:08 PM
Subject: TSGL: Bad Image


> Hi All
> Does anyone know how to get rid of this screen that pops up every 
> time i open any application, it has the application and then says bad 
> image. Seems like I've tried everything but it won't go away.
> Thanks Gene
> 
> 
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>


From slu at pupik.com  Mon Mar 23 20:18:21 2009
From: slu at pupik.com (Lyn Blyden & Les Ungerleider)
Date: Mon, 23 Mar 2009 17:18:21 -0700
Subject: TSGL: Picasa album backup to hard drive
Message-ID: <000001c9ac16$0a6355f0$1f2a01d0$@com>

How do I, using Picasa, "copy" my folders and albums to a separate back up
to an external hard drive? How do I find where my Picasa album is stored?

Thanks
LES UNGERLEIDER


From coover at fastmail.fm  Mon Mar 23 23:24:10 2009
From: coover at fastmail.fm (Russell W. Coover)
Date: Mon, 23 Mar 2009 20:24:10 -0700
Subject: TSGL: Picasa album backup to hard drive
In-Reply-To: <000001c9ac16$0a6355f0$1f2a01d0$@com>
References: <000001c9ac16$0a6355f0$1f2a01d0$@com>
Message-ID: <FE6D04F6210149F1A3D497FBE1B5442A@AcerPC>

Looks like you're not getting an answer, so I will attempt to help even
though I have no actual knowledge of Picasa. You should be able to copy your
folders over by simply using "copy" from the right click context menu (once
you find the folder), but if you want to automate the copying, perhaps on a
schedule, you may wish to take a look at the freeware "Karen's Replicator",
now in version 3.6.5 ....

http://www.karenware.com/powertools/ptreplicator.asp

The software is intuitive and is easy to use and set up. It works best if
the files it copies are not "in use."  

Now, as to a guess where your files may be ... Open your Program Files,
drill down to Picasa, check each directory within the directory, and your
files MAY be there. If not, do a search for "Picasa". I DO NOT recommend
searching with the search tool found in Windows (it's worthless,
complicated, and much too slow). I search with the freeware "Everything"
found at ...

http://www.voidtools.com 

With "Everything", your search will go quickly. Just take a look at each of
the Picasa directories it finds (pay attention to the path to the directory
so you can find it later), and one of them will be what you are looking for.

Russ Coover

 

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Lyn Blyden & Les Ungerleider
Sent: Monday, March 23, 2009 5:18 PM
To: 'Tech Support Guy Mailing List'
Subject: TSGL: Picasa album backup to hard drive

How do I, using Picasa, "copy" my folders and albums to a separate back up
to an external hard drive? How do I find where my Picasa album is stored?

Thanks
LES UNGERLEIDER

_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From donelias at juno.com  Tue Mar 24 03:29:44 2009
From: donelias at juno.com (donelias at juno.com)
Date: Tue, 24 Mar 2009 02:29:44 -0500
Subject: TSGL: Picasa album backup to hard drive
Message-ID: <20090324.023001.-649817.8.donelias@juno.com>

I'm not sure of what you want from Picasa since I don't use
it but what I just did a couple of nights ago was this.

A friend of ours sent us a Picasa site where we could view
the 173 pictures he took on a vacation to Haawaii.  Since it
is such a pain to download each individually and look at
each one and then have my wife do the same thing, I just
find the location on the Picasa website and download them
all in background mode and then install them on our computers
so that we can more easily view them.  I started doing this
when i was on dialup because downloading each individual
picture took forever so doing it as a background batch task
is so much better.

The 173 pictures were about 200K eachso that is a total
download of 35 MB.  A lot for dialup.

Don

On Mon, 23 Mar 2009 17:18:21 -0700 "Lyn Blyden & Les Ungerleider"
<slu at pupik.com> writes:
> How do I, using Picasa, "copy" my folders and albums to a separate 
> back up
> to an external hard drive? How do I find where my Picasa album is 
> stored?
> 
> Thanks
> LES UNGERLEIDER
> 
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
> 

____________________________________________________________
Find custom shirts that suit you to a "t"! Click now!
http://thirdpartyoffers.juno.com/TGL2141/fc/BLSrjpTKWB8CtKxJQy2Qg5TzRythv6pS9hH3QhYZob9ssGLo2TwVWPleRZu/


From jonpan at onlinehome.de  Tue Mar 24 06:39:12 2009
From: jonpan at onlinehome.de (Jon)
Date: Tue, 24 Mar 2009 11:39:12 +0100
Subject: TSGL: Picasa album backup to hard drive
References: <000001c9ac16$0a6355f0$1f2a01d0$@com>
Message-ID: <1EA1E6B5692341C588C2F1F36DE8A3FC@johnsp2>

Open Picasa. Look under Tools>Folder Manager>Path.
Mine is D:/PicasaPics. I set that myself, so yours will be different.

Best,

John
Od/G

----- Original Message ----- 
From: Lyn Blyden & Les Ungerleider 
To: 'Tech Support Guy Mailing List' 
Sent: Tuesday, March 24, 2009 1:18 AM
Subject: TSGL: Picasa album backup to hard drive


How do I, using Picasa, "copy" my folders and albums to a separate back up
to an external hard drive? How do I find where my Picasa album is stored?

Thanks
LES UNGERLEIDER

_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/

From genoe at charter.net  Tue Mar 24 09:49:47 2009
From: genoe at charter.net (gene)
Date: Tue, 24 Mar 2009 05:49:47 -0800
Subject: TSGL: Bad Image
In-Reply-To: <152c01c9ac0e$61f0f230$0201a8c0@til4200>
References: <Wk8i1b00C2R66g405k8ie6.@charter.net>
	<152c01c9ac0e$61f0f230$0201a8c0@til4200>
Message-ID: <Wypo1b00F2R66g405yppzd.@charter.net>


I ended up formatting my c drive and starting all over. I could not 
find anything to stop it. It's a baddie. I did everything, checked 
for viruses with about 4 different programs, checked my registry with 
two or three programs, did searches all over the place. Couldn't find 
anything. Thanks for trying to answer my question though.
Gene














At 03:23 PM 3/23/2009, you wrote:
>Gene,
>
>don't have an answer myself, and as it appears, there aren't too 
>many good ideas out there on the web too. Try Google:
>
>http://www.google.at/search?q=bad+image+error
>
>The best tip there I guess werer (1) to check for viruses etc. and 
>(2) do a format and reinstall your system.
>
>It would help to give some more details ... OS? Other 
>errors/malfunctions? what did you try sofar (what exactly was 'everything') ?
>
>Tilman
>
>----- Original Message -----
>From: "gene" <genoe at charter.net>
>To: <List at tsgserver.com>
>Sent: Monday, March 23, 2009 9:08 PM
>Subject: TSGL: Bad Image
>
>
> > Hi All
> > Does anyone know how to get rid of this screen that pops up every
> > time i open any application, it has the application and then says bad
> > image. Seems like I've tried everything but it won't go away.
> > Thanks Gene
> >
> >
> > _______________________________________________
> > Tech Support Guy Mailing List
> > http://www.tsgserver.com/list/
> >
>
>_______________________________________________
>Tech Support Guy Mailing List
>http://www.tsgserver.com/list/



From Engineman1 at aol.com  Tue Mar 24 12:19:42 2009
From: Engineman1 at aol.com (Engineman1 at aol.com)
Date: Tue, 24 Mar 2009 12:19:42 EDT
Subject: TSGL: Picasa album backup to hard drive
Message-ID: <d3c.3dc4a781.36fa621e@aol.com>

 
In a message dated 3/24/2009 3:39:51 A.M. Pacific Daylight Time,  
jonpan at onlinehome.de writes:

Open  Picasa. Look under Tools>Folder Manager>Path.
Mine is D:/PicasaPics.  I set that myself, so yours will be  different.

Best,

John
Od/G

----- Original Message  ----- 
From: Lyn Blyden & Les Ungerleider 
To: 'Tech Support Guy  Mailing List' 
Sent: Tuesday, March 24, 2009 1:18 AM
Subject: TSGL:  Picasa album backup to hard drive


How do I, using Picasa, "copy" my  folders and albums to a separate back up
to an external hard drive? How do  I find where my Picasa album is stored?



Picasa does not necessarily store pics in any one album.
It will by default scan your hard drive and create links to all image  files.
Your files will be grouped under the name of each folder they are in.
To back them up, select all the files in each folder that you  want, one 
folder at a time and click on the "export" icon at the bottom  center.
A dialog box will then open giving you the option of exporting copies of  
your files to a folder of choice on any visible drive.
You will also have several options of batch processing such as resizing or  
adding a date or watermark.
Engineman
 
**************A Good Credit Score is 700 or Above. See yours in just 2 easy 
steps! 
(http://pr.atwola.com/promoclk/100126575x1220085203x1201389322/aol?redir=http:%2F%2Fwww.freecreditreport.com%2Fpm%2Fdefault.aspx%3Fsc%3D668072%26hmpgID
%3D62%26bcd%3DMarchfooterNO62)

From jonpan at onlinehome.de  Tue Mar 24 17:06:20 2009
From: jonpan at onlinehome.de (Jon)
Date: Tue, 24 Mar 2009 22:06:20 +0100
Subject: TSGL: Picasa album backup to hard drive
References: <d3c.3dc4a781.36fa621e@aol.com>
Message-ID: <C6BD1501B25C4E7B87948A07094C55BF@johnsp2>

Create a folder called e.g. Picasa Pics on another drive or partition
Open Picasa. Go to Tools> Options
Under General find 'save imported pictures in' at bottom. Click Browse
Find the new folder you just made and click OK. Now you can copy any pics from that folder.

If that's not what you're after, take a look at this link -

http://graphicssoft.about.com/od/picasa/ss/backup.htm

John
Od/G

----- Original Message ----- 
From: Engineman1 at aol.com 
To: list at tsgserver.com 
Sent: Tuesday, March 24, 2009 5:19 PM
Subject: Re: TSGL: Picasa album backup to hard drive



In a message dated 3/24/2009 3:39:51 A.M. Pacific Daylight Time,  
jonpan at onlinehome.de writes:

Open  Picasa. Look under Tools>Folder Manager>Path.
Mine is D:/PicasaPics.  I set that myself, so yours will be  different.

Best,

John
Od/G

----- Original Message  ----- 
From: Lyn Blyden & Les Ungerleider 
To: 'Tech Support Guy  Mailing List' 
Sent: Tuesday, March 24, 2009 1:18 AM
Subject: TSGL:  Picasa album backup to hard drive


How do I, using Picasa, "copy" my  folders and albums to a separate back up
to an external hard drive? How do  I find where my Picasa album is stored?



Picasa does not necessarily store pics in any one album.
It will by default scan your hard drive and create links to all image  files.
Your files will be grouped under the name of each folder they are in.
To back them up, select all the files in each folder that you  want, one 
folder at a time and click on the "export" icon at the bottom  center.
A dialog box will then open giving you the option of exporting copies of  
your files to a folder of choice on any visible drive.
You will also have several options of batch processing such as resizing or  
adding a date or watermark.
Engineman
 
**************A Good Credit Score is 700 or Above. See yours in just 2 easy 
steps! 
(http://pr.atwola.com/promoclk/100126575x1220085203x1201389322/aol?redir=http:%2F%2Fwww.freecreditreport.com%2Fpm%2Fdefault.aspx%3Fsc%3D668072%26hmpgID
%3D62%26bcd%3DMarchfooterNO62)
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/

From slu at pupik.com  Wed Mar 25 02:19:31 2009
From: slu at pupik.com (Lyn Blyden & Les Ungerleider)
Date: Tue, 24 Mar 2009 23:19:31 -0700
Subject: TSGL: Picasa album backup to hard drive
In-Reply-To: <000001c9ac16$0a6355f0$1f2a01d0$@com>
References: <000001c9ac16$0a6355f0$1f2a01d0$@com>
Message-ID: <001a01c9ad11$a91e3bf0$fb5ab3d0$@com>

Thanks to everybody who responded, I will try some of the stuff over the
next few days.

Again 
THAKS

LES UNGERLEIDER, in seattle

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Lyn Blyden & Les Ungerleider
Sent: Monday, March 23, 2009 5:18 PM
To: 'Tech Support Guy Mailing List'
Subject: TSGL: Picasa album backup to hard drive

How do I, using Picasa, "copy" my folders and albums to a separate back up
to an external hard drive? How do I find where my Picasa album is stored?

Thanks
LES UNGERLEIDER

_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From whpike at cox.net  Wed Mar 25 07:34:07 2009
From: whpike at cox.net (William Pike)
Date: Wed, 25 Mar 2009 07:34:07 -0400
Subject: TSGL: Bad Image
In-Reply-To: <Wk8i1b00C2R66g405k8ie6.@charter.net>
Message-ID: <20090325113411.MXPL17104.eastrmmtao105.cox.net@eastrmimpo02.cox.net>

More details would help, does a "window" open, or is it a pop up? (Such as
an error indicator). Is it all apps or just some? Can you give us a list of
apps, and the exact wording of the error message? 

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of gene
Sent: Monday, March 23, 2009 4:09 PM
To: List at tsgserver.com
Subject: TSGL: Bad Image

Hi All
Does anyone know how to get rid of this screen that pops up every time i
open any application, it has the application and then says bad image. Seems
like I've tried everything but it won't go away.
Thanks Gene


_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/




From slu at pupik.com  Wed Mar 25 17:00:26 2009
From: slu at pupik.com (Lyn Blyden & Les Ungerleider)
Date: Wed, 25 Mar 2009 14:00:26 -0700
Subject: TSGL:  still trying to back up photos (jpgs)
References: <000001c9ac16$0a6355f0$1f2a01d0$@com>  
Message-ID: <000701c9ad8c$b90837c0$2b18a740$@com>


A slight change in what I want to do. 

I would like to copy all *.jpg files from all folders, all drive to another
hard drive, retaining the structure, so I don't have to rename them by hand.
There are more than 16000 jpgs on my hard drive! Not all pics I've taken.

I have 112 folders scattered over 7 drive letters. A bat file would be OK.
It would be better if the folders were limited to those that had a
"picasa.ini" file in them.

Thanks
LES UNGERLEIDER



From orf at internode.on.net  Wed Mar 25 20:06:27 2009
From: orf at internode.on.net (Orf Bartrop)
Date: Thu, 26 Mar 2009 11:06:27 +1100
Subject: TSGL: still trying to back up photos (jpgs)
In-Reply-To: <000701c9ad8c$b90837c0$2b18a740$@com>
References: <000001c9ac16$0a6355f0$1f2a01d0$@com>
	<000701c9ad8c$b90837c0$2b18a740$@com>
Message-ID: <49CAC703.50905@internode.on.net>

In Windows Explorer, right click the drive containing all the files to 
copy and select "Copy". Then click on the drive that you want the files 
copied to and select "Paste". All folders and files should be copied across.
If this is unsuccessful, copy each folder one at a time from one drive 
to the other. Any contents (files) and sub folders should automatically 
copy.

Lyn Blyden & Les Ungerleider wrote:
> A slight change in what I want to do. 
>
> I would like to copy all *.jpg files from all folders, all drive to another
> hard drive, retaining the structure, so I don't have to rename them by hand.
> There are more than 16000 jpgs on my hard drive! Not all pics I've taken.
>
> I have 112 folders scattered over 7 drive letters. A bat file would be OK.
> It would be better if the folders were limited to those that had a
> "picasa.ini" file in them.
>
> Thanks
> LES UNGERLEIDER
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>   


From slu at pupik.com  Wed Mar 25 21:53:35 2009
From: slu at pupik.com (Lyn Blyden & Les Ungerleider)
Date: Wed, 25 Mar 2009 18:53:35 -0700
Subject: TSGL: still trying to back up photos (jpgs)
In-Reply-To: <49CAC703.50905@internode.on.net>
References: <000001c9ac16$0a6355f0$1f2a01d0$@com>	<000701c9ad8c$b90837c0$2b18a740$@com>
	<49CAC703.50905@internode.on.net>
Message-ID: <000001c9adb5$acfa2410$06ee6c30$@com>

Sorry, not what I want to do. I need to only copy the JPG files, not every
file, not every directory. I have over 2.5 million files on my system.
Already taking backups to external hard drive. Only want Picasa files
pointing to JPGs.

LES UNGERLEIDER
-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Orf Bartrop
Sent: Wednesday, March 25, 2009 5:06 PM
To: Tech Support Guy Mailing List
Subject: Re: TSGL: still trying to back up photos (jpgs)

In Windows Explorer, right click the drive containing all the files to 
copy and select "Copy". Then click on the drive that you want the files 
copied to and select "Paste". All folders and files should be copied across.
If this is unsuccessful, copy each folder one at a time from one drive 
to the other. Any contents (files) and sub folders should automatically 
copy.

Lyn Blyden & Les Ungerleider wrote:
> A slight change in what I want to do. 
>
> I would like to copy all *.jpg files from all folders, all drive to
another
> hard drive, retaining the structure, so I don't have to rename them by
hand.
> There are more than 16000 jpgs on my hard drive! Not all pics I've taken.
>
> I have 112 folders scattered over 7 drive letters. A bat file would be OK.
> It would be better if the folders were limited to those that had a
> "picasa.ini" file in them.
>
> Thanks
> LES UNGERLEIDER
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>   

_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From tbrandl2 at chello.at  Wed Mar 25 21:55:26 2009
From: tbrandl2 at chello.at (Tilman Brandl)
Date: Thu, 26 Mar 2009 02:55:26 +0100
Subject: TSGL: still trying to back up photos (jpgs)
References: <000001c9ac16$0a6355f0$1f2a01d0$@com>
	<000701c9ad8c$b90837c0$2b18a740$@com>
Message-ID: <015001c9adb5$f67db890$0201a8c0@til4200>

Hi Les,

maybe I'm missing something. I read your 'retaining the structure' as:

Copying from all your existing drives all *.jpg files, together with their full folder structure. Right? (This way you'll always know where they are from originally). 

If that's your idea, not sure whether this can be done, but I guess the only way is using a prog like xxcopy or similar. I've used xxcopy (a command line utility) in the past a few times to collect setup-files of all my programs from some 100 \install\ folders.

See http://www.xxcopy.com/index.htm 

Tilman

----- Original Message ----- 
From: "Lyn Blyden & Les Ungerleider" <slu at pupik.com>
To: "'Tech Support Guy Mailing List'" <list at tsgserver.com>
Sent: Wednesday, March 25, 2009 10:00 PM
Subject: TSGL: still trying to back up photos (jpgs)


> 
> A slight change in what I want to do. 
> 
> I would like to copy all *.jpg files from all folders, all drive to another
> hard drive, retaining the structure, so I don't have to rename them by hand.
> There are more than 16000 jpgs on my hard drive! Not all pics I've taken.
> 
> I have 112 folders scattered over 7 drive letters. A bat file would be OK.
> It would be better if the folders were limited to those that had a
> "picasa.ini" file in them.
> 
> Thanks
> LES UNGERLEIDER



From Engineman1 at aol.com  Thu Mar 26 02:07:51 2009
From: Engineman1 at aol.com (Engineman1 at aol.com)
Date: Thu, 26 Mar 2009 02:07:51 EDT
Subject: TSGL: runtime error
Message-ID: <bd6.4c21d1dc.36fc75b7@aol.com>

While I'm using my computer every so often a box comes up saying "a runtime  
error has occurred. Do you wish to debug?" and then some such thing as "Line 
313  error: object required" 
There are buttons to click marked yes and no.
If I click either one nothing happens and the box disappears.
I can't seem to associate it with anything I'm running.
It's a nuisance and I'd like to get rid of it.
I searched Google for runtime error and it seems they all want to sell me  
something.
I've been burned this way before.
Any advice?
XP home-sp 2
Engineman
**************Great Deals on Dell 15" Laptops - Starting at $479 
(http://pr.atwola.com/promoclk/100126575x1219799606x1201361003/aol?redir=http:%2F%2Fad.doub
leclick.net%2Fclk%3B213153745%3B34689725%3Bo)

From coover at fastmail.fm  Thu Mar 26 03:26:08 2009
From: coover at fastmail.fm (Russell W. Coover)
Date: Thu, 26 Mar 2009 00:26:08 -0700
Subject: TSGL: runtime error
In-Reply-To: <bd6.4c21d1dc.36fc75b7@aol.com>
References: <bd6.4c21d1dc.36fc75b7@aol.com>
Message-ID: <5E8A6A4C218A4351BB48C67F34E0797E@AcerPC>

I've seen this behavior using Internet Explorer 7 and IE 8. It has to do
with some combination of the settings on the Advanced tab in Internet
Options. Frankly, I do not remember the combination, but it had to do with
"Script Debugging". I know this isn't much help ... but it's a start.

Russ 

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Engineman1 at aol.com
Sent: Wednesday, March 25, 2009 11:08 PM
To: List at tsgserver.com
Subject: TSGL: runtime error

While I'm using my computer every so often a box comes up saying "a runtime

error has occurred. Do you wish to debug?" and then some such thing as "Line

313  error: object required" 
There are buttons to click marked yes and no.
If I click either one nothing happens and the box disappears.
I can't seem to associate it with anything I'm running.
It's a nuisance and I'd like to get rid of it.
I searched Google for runtime error and it seems they all want to sell me  
something.
I've been burned this way before.
Any advice?
XP home-sp 2
Engineman
**************Great Deals on Dell 15" Laptops - Starting at $479 
(http://pr.atwola.com/promoclk/100126575x1219799606x1201361003/aol?redir=htt
p:%2F%2Fad.doub
leclick.net%2Fclk%3B213153745%3B34689725%3Bo)
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From deepend at tpg.com.au  Thu Mar 26 07:13:47 2009
From: deepend at tpg.com.au (Don Penlington)
Date: Thu, 26 Mar 2009 21:13:47 +1000
Subject: TSGL: runtime error
In-Reply-To: <bd6.4c21d1dc.36fc75b7@aol.com>
Message-ID: <4.3.2.20090326205706.00cc5030@mail.tpg.com.au>

Engineman wrote:
>While I'm using my computer every so often a box comes up saying "a runtime
>error has occurred.>>


It's usually, perhaps always, associated with Java runtime environment, and 
normally associated with your browser, or any other program using Sun Java.

It can be a real pain, and normally means either that the web page you are 
visiting is not completely compatible with the version of Java on your 
computer, or that there is a scripting error or incompatability on the page 
or in the program itself, or maybe in your browser Java security settings 
which is not allowing the code to run.

Check your browser advanced settings for any Java settings, and check that 
you have downloaded and installed the latest Sun Java version.

This will appear in Control Panel/Add/Remove Programs under either Java or 
J2SE Runtime Environment. Mine shows Java 6 Update 10 and J2SE version 5 
update 5.  I haven't updated these for about 6 months, so there may be 
later versions by now.

To add to the total confusion, there a 2 types of Java--one by Microsoft 
and one by Sun. It's normal to disable the Microsoft one in browser 
settings and enable the Sun version, as the latter is now almost universal.

It was the cause of the big Court case a few years ago between Microsoft 
and Sun, when Ms were trying to hijack Sun's copyrighted Java to include in 
XP. Sun won, so poor Billy G had to develop his own Java code, which 
evidently didn't catch on.  So now it's a (free) Sun add-on.

Hence your runtime errors---Sun's way of sabotaging Windows, imho.

Don Penlington




From hdavis1 at gmail.com  Thu Mar 26 12:54:01 2009
From: hdavis1 at gmail.com (H Davis)
Date: Thu, 26 Mar 2009 12:54:01 -0400
Subject: TSGL: still trying to back up photos (jpgs)
In-Reply-To: <000701c9ad8c$b90837c0$2b18a740$@com>
References: <000001c9ac16$0a6355f0$1f2a01d0$@com>
	<000701c9ad8c$b90837c0$2b18a740$@com>
Message-ID: <49CBB329.7030200@gmail.com>

Hi Les,

I don't think a plain vanilla batch file will do what you want.

The _copy_ command won't copy folders, only files.

The _xcopy_ command will copy folders, subfolders and files but it will 
always copy all the files and folders specified even if an exact copy 
already exists at the destination. If only a few of your jpg files are 
different or new each time you back up, this would take an inordinate 
amount of time.

The _replace_ command will copy only newer files and folders but will 
not add any new files to the destination. It will update only those 
files that already exist at the destination.

There is also a command called _xxcopy_. I can't remember why I didn't 
use it for some of my projects but I went with Robocopy (see below). 
Check this comparison <http://www.xxcopy.com/xxcopy30.htm> of xcopy and 
xxcopy.

_Robocopy_ is a small add on utility program available from MS. It acts 
just like a DOS command except that it has more options and switches 
than any 12 humans can comprehend. This should do what you want; 
updating only those files that have changed and adding new files and 
folders to the destination. There is a steep learning curve however. The 
program is part of a large collection of utilities 
<http://www.microsoft.com/downloads/details.aspx?FamilyID=9D467A69-57FF-4AE7-96EE-B18C4790CFFD&displaylang=en> 
available from MS. It is very hard to find by itself online but I have 
it. There is also a separate documentation file 
<http://www.ss64.com/nt/robocopy.html> that is essential.

_Syncback <http://www.2brightsparks.com/downloads.html>_ is a free back 
up utility that will also do what you want. It is probably easier to set 
up than Robocopy but there is still a learning curve as with all things 
new. I have used this free version for quite a while with no problems 
whatever. Make sure you get the free version, not SyncbackSE or Syncback 
Pro. With the addition of a small batch file to drive it, Syncback can 
make a rotating sequence of backups on the destination so you always 
have the last 5, for example. With each new backup the oldest backup 
copy is replaced. A minor shortcoming of the free version of Syncback is 
that it will not copy any file that is open (in use) so you must be sure 
all your jpg's are closed before starting. It does produce a report 
showing what it has done including any errors.

Both the Robocopy and Syncback methods can be set up in 2 ways. The 
first is to specify the source to be the root of a drive and then search 
for *.jpg. This would cause the entire source drive(s) to be searched 
for jpg files. This will cause a lot of folders without jpg's to be 
searched needlessly.

If the folders with jpg's can be identified, only those folders can be 
specified directly to the backup programs to reduce the search time. 
Even if you move up the folder tree and specify a higher level folder as 
the top level to be searched, knowing that some folders beneath it don't 
have any jpg's but that you might add some new jpg folders under that 
higher level folder; that might improve the processing time.

Conditioning the back up on the presence of picasa.ini probably could be 
done by using the _if_ command in a batch file used to drive either 
Robocopy or Syncback but I think it wouldn't be worth the effort unless 
you were trying to filter out some other jpg files that you didn't want 
to include.

Exactly what you do depends a lot on the structure of your drives and 
how you organize them. I use Syncback to back up about 18 GB, 35000 
files, 3000 folders to a network drive and it takes between 5 - 10 
minutes depending on how many files have changed (the first time takes a 
LOT longer). My network drive is on a 100 Mbs LAN so this is pretty slow 
compared to backing up to a drive on a USB port or connected directly to 
the computer buss.

I have a back up batch file that uses Robocopy that does "generally" 
what you want which I would be glad to send along. The profile files 
that you create for Syncback are not human readable so I can't help you 
there but setting it up is fairly straight forward, if tedious, 
requiring lots of testing to make sure you're getting exactly what you 
expect. I can provide a batch file for the multiple back up scheme I 
mentioned above.

Get back to me if you have questions.

HTH

H Davis



Lyn Blyden & Les Ungerleider wrote:
> A slight change in what I want to do. 
>
> I would like to copy all *.jpg files from all folders, all drive to another
> hard drive, retaining the structure, so I don't have to rename them by hand.
> There are more than 16000 jpgs on my hard drive! Not all pics I've taken.
>
> I have 112 folders scattered over 7 drive letters. A bat file would be OK.
> It would be better if the folders were limited to those that had a
> "picasa.ini" file in them.
>
> Thanks
> LES UNGERLEIDER
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>   

-- 
H Davis   hdavis1 at gmail.com


From slu at pupik.com  Thu Mar 26 16:23:20 2009
From: slu at pupik.com (Lyn Blyden & Les Ungerleider)
Date: Thu, 26 Mar 2009 13:23:20 -0700
Subject: TSGL: I did it!
Message-ID: <000f01c9ae50$b4a097d0$1de1c770$@com>

Turns out it was easier then I was making it. Used the right click menu item
"copy to" (don't remember where I got it from) with a filter of *.jpg, it
gave me a lot more then I wanted but the backup hard drive is huge.

This after trying about 5 ways to get selected files and directories.

Thanks again to everybody who tried to help

LES UNGERLEIDER

From hdavis1 at gmail.com  Thu Mar 26 16:27:59 2009
From: hdavis1 at gmail.com (H Davis)
Date: Thu, 26 Mar 2009 16:27:59 -0400
Subject: TSGL: 2nd hard drive not recognised
Message-ID: <49CBE54F.5030008@gmail.com>

Don,

I remembered your recent message about your 2nd drive not being 
recognized when I noticed an article about this problem by Fred Langa in 
the Windows Secrets newsletter. In case you don't get the newsletter 
I've included the pertinent part below:

*PC boot routine can't find second hard drive *

John Strong's XP system can't remember its own drives:

    * "I've searched endlessly for an answer to why my Gateway PC
      running XP SP2 intermittently forgets a second hard drive on boot.
      All it takes to get the OS to recognize the drive is to run the
      Add Hardware applet in Control Panel. The OS also forgets the
      sharing settings for the drive --- not every time, though --- so I
      have to reactivate sharing. What gives? Any ideas?"

The most common reason for this is an older drive that's slow to spin 
up. If your primary drive reaches operating speed quickly, the BIOS may 
hand off to the OS and let the system boot before the second drive is 
fully awake. Newer drives usually can respond with an electrical "I'm 
here!" before the drive is fully spun up and ready, but I've seen this 
problem with older drives and even with some newer external USB drives.

You might want to poke around in your PC's BIOS to see whether there's a 
setting for "enable hard drive pre-delay" or something similar. Many 
BIOSes have this setting, which basically tells the BIOS to stop and 
wait for half a minute or so to let all the drives wake up, settle down, 
and be ready for duty. (If you need it, Microsoft MVP Michael Stevens 
has written an excellent how-to compendium called Access/Enter 
Motherboard BIOS 
<http://WindowsSecrets.com/links/gmvdkbyl44i8d/7e4715h/?url=www.michaelstevenstech.com%2Fbios_manufacturer.htm>.)

If that article doesn't provide a solution, see whether your "missing" 
drive requires custom or updated drivers. If it's a USB drive, make sure 
your USB hardware and drivers are current and OK. And if none of these 
steps helps, take advantage of today's historically low hard-drive 
prices to replace the troublesome drive with a newer, speedier model.

HTH

-- 
H Davis   hdavis1 at gmail.com


From kathryn at bassett.net  Thu Mar 26 19:09:57 2009
From: kathryn at bassett.net (Kathryn Bassett)
Date: Thu, 26 Mar 2009 16:09:57 -0700
Subject: TSGL: Outlook 2003 to 2007 migration
Message-ID: <836A84EE1ED14D268CC689E012CEE922@KathrynVista>

I'm contemplating it and have a couple questions.

Is it possible to have Outlook 2003 and Outlook 2007 on the same PC? (I have
Vista in case it makes a difference).

Once I have installed Outlook 2007, is there a way to directly import
everything from my Outlook 2003 pst? By everything I mean all my email
accounts, my rules, my contacts, calendar, all my folders and emails.

--
Kathryn Rhinehart Bassett (Pasadena CA)
"Genealogy is my bag" "GH is my soap"
kathryn at bassett.net
http://bassett.net   



From embitt at westnet.com.au  Fri Mar 27 03:18:57 2009
From: embitt at westnet.com.au (Eric and Merna Bitter)
Date: Fri, 27 Mar 2009 17:18:57 +1000
Subject: TSGL: Outlook 2003 to 2007 migration
References: <836A84EE1ED14D268CC689E012CEE922@KathrynVista>
Message-ID: <008001c9aeac$4e9eaec0$0401a8c0@number12>

Hi, Kathryn.

The following might be of assistance:

http://support.microsoft.com/?kbid=928091
(including "Microsoft Office Outlook 2007 cannot coexist with any earlier
version of Microsoft Outlook.")

http://support.microsoft.com/kb/195719

http://support.microsoft.com/kb/287070

http://word2007bible.herbtyson.com/2007/04/15/word-2007-and-word-2003-coexis
ting/

http://www.howto-outlook.com/howto
        especially    http://www.howto-outlook.com/howto

http://www.msoutlook.info

Outlook 2007 experiences (note dates -- are the comments obsolete?)
http://www.itwriting.com/blog/54-outlook-2007-is-slow-rss-broken.html
http://www.spendmatters.com/index.cfm/2007/2/27/Vista--Outlook-2007-is-a-Nig
htmare

Merna



----- Original Message -----
From: "Kathryn Bassett" <kathryn at bassett.net>
To: "'Tech Support Guy Mailing List'" <list at tsgserver.com>
Sent: Friday, March 27, 2009 9:09 AM
Subject: TSGL: Outlook 2003 to 2007 migration


I'm contemplating it and have a couple questions.

Is it possible to have Outlook 2003 and Outlook 2007 on the same PC? (I have
Vista in case it makes a difference).

Once I have installed Outlook 2007, is there a way to directly import
everything from my Outlook 2003 pst? By everything I mean all my email
accounts, my rules, my contacts, calendar, all my folders and emails.

--
Kathryn Rhinehart Bassett (Pasadena CA)
"Genealogy is my bag" "GH is my soap"
kathryn at bassett.net
http://bassett.net






From justin at whisperer.com.au  Fri Mar 27 04:08:45 2009
From: justin at whisperer.com.au (The Computer Whisperer)
Date: Fri, 27 Mar 2009 19:08:45 +1100
Subject: TSGL: Outlook 2003 to 2007 migration
In-Reply-To: <008001c9aeac$4e9eaec0$0401a8c0@number12>
References: <836A84EE1ED14D268CC689E012CEE922@KathrynVista>
	<008001c9aeac$4e9eaec0$0401a8c0@number12>
Message-ID: <2852b8d40903270108x2e53ccd0hf78f4085aee74664@mail.gmail.com>

Kathryn,

Office 2007 will overwrite previous versions of Office and it will
effectively upgrade.

Your mail, contacts and email settings will all be intact in Outlook 2007.

Having said that, there is no harm in backing up your PST file before the
upgrade.

Justin


-- 
http://www.whisperer.com.au

The Computer Whisperer - Gets you where you want to be.

Friendly on-site technical support - Home and Small Business Specialist.

Telephone: (03) 5979 1122
Mobile 0406 467 701

Servicing the Mornington Peninsula (Victoria, Australia)

2009/3/27 Eric and Merna Bitter <embitt at westnet.com.au>

> Hi, Kathryn.
>
> The following might be of assistance:
>
> http://support.microsoft.com/?kbid=928091
> (including "Microsoft Office Outlook 2007 cannot coexist with any earlier
> version of Microsoft Outlook.")
>
> http://support.microsoft.com/kb/195719
>
> http://support.microsoft.com/kb/287070
>
>
> http://word2007bible.herbtyson.com/2007/04/15/word-2007-and-word-2003-coexis
> ting/<http://word2007bible.herbtyson.com/2007/04/15/word-2007-and-word-2003-coexis%0Ating/>
>
> http://www.howto-outlook.com/howto
>        especially    http://www.howto-outlook.com/howto
>
> http://www.msoutlook.info
>
> Outlook 2007 experiences (note dates -- are the comments obsolete?)
> http://www.itwriting.com/blog/54-outlook-2007-is-slow-rss-broken.html
>
> http://www.spendmatters.com/index.cfm/2007/2/27/Vista--Outlook-2007-is-a-Nig
> htmare
>
> Merna
>
>
>
> ----- Original Message -----
> From: "Kathryn Bassett" <kathryn at bassett.net>
> To: "'Tech Support Guy Mailing List'" <list at tsgserver.com>
> Sent: Friday, March 27, 2009 9:09 AM
> Subject: TSGL: Outlook 2003 to 2007 migration
>
>
> I'm contemplating it and have a couple questions.
>
> Is it possible to have Outlook 2003 and Outlook 2007 on the same PC? (I
> have
> Vista in case it makes a difference).
>
> Once I have installed Outlook 2007, is there a way to directly import
> everything from my Outlook 2003 pst? By everything I mean all my email
> accounts, my rules, my contacts, calendar, all my folders and emails.
>
> --
> Kathryn Rhinehart Bassett (Pasadena CA)
> "Genealogy is my bag" "GH is my soap"
> kathryn at bassett.net
> http://bassett.net
>
>
>
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>

From wseehorn at earthlink.net  Fri Mar 27 08:03:40 2009
From: wseehorn at earthlink.net (Willard Seehorn)
Date: Fri, 27 Mar 2009 08:03:40 -0400
Subject: TSGL: Apple & Bonjour software
In-Reply-To: <49C018B1.3080906@gmail.com>
References: <adc2940c0903162231x528bdac9ua7d2f8e8e0b199c9@mail.gmail.com>
	<49BFFCDE.9090503@gmail.com>
	<adc2940c0903171405m104c46e4ifcdcc093f1cf7e46@mail.gmail.com>
	<49C018B1.3080906@gmail.com>
Message-ID: <E1LnAmw-0007ZV-Tt@elasmtp-dupuy.atl.sa.earthlink.net>

I don't have any Apple software other than Quicktime Alternative on 
my XP (SP2)  box.

I had, 1+ years ago, did have Quicktime on it, but it's gone (at 
least Revo Uninstaller doesn't show it)

I thought when I dumped Apple's software, that I got rid of all of 
it. (I've never had iTunes on the machine)

Looking at my "program files" directory I found that I have Bonjour 
and Apple Software Update, both programs I don't recall installing, 
and have never knowingly used.

Are these things that other software would install, or is it likely 
that I missed them before? Any harm in removing them?

Willard



From ian at iarp.ca  Fri Mar 27 11:32:40 2009
From: ian at iarp.ca (Ian Ramsey-Planck)
Date: Fri, 27 Mar 2009 11:32:40 -0400
Subject: TSGL: Apple & Bonjour software
In-Reply-To: <E1LnAmw-0007ZV-Tt@elasmtp-dupuy.atl.sa.earthlink.net>
References: <adc2940c0903162231x528bdac9ua7d2f8e8e0b199c9@mail.gmail.com>
	<49BFFCDE.9090503@gmail.com>
	<adc2940c0903171405m104c46e4ifcdcc093f1cf7e46@mail.gmail.com>
	<49C018B1.3080906@gmail.com>
	<E1LnAmw-0007ZV-Tt@elasmtp-dupuy.atl.sa.earthlink.net>
Message-ID: <adc2940c0903270832r7ed96527pbf24c8fe7e3136ed@mail.gmail.com>

Quicktime installs them behind the scenes. You have to remove both manually.
Bonjour's mainly for iTunes.

On Fri, Mar 27, 2009 at 8:03 AM, Willard Seehorn <wseehorn at earthlink.net>wrote:

> I don't have any Apple software other than Quicktime Alternative on my XP
> (SP2)  box.
>
> I had, 1+ years ago, did have Quicktime on it, but it's gone (at least Revo
> Uninstaller doesn't show it)
>
> I thought when I dumped Apple's software, that I got rid of all of it.
> (I've never had iTunes on the machine)
>
> Looking at my "program files" directory I found that I have Bonjour and
> Apple Software Update, both programs I don't recall installing, and have
> never knowingly used.
>
> Are these things that other software would install, or is it likely that I
> missed them before? Any harm in removing them?
>
> Willard
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>



-- 
Thanks
Ian R-P

From kathryn at bassett.net  Fri Mar 27 12:49:00 2009
From: kathryn at bassett.net (Kathryn Bassett)
Date: Fri, 27 Mar 2009 09:49:00 -0700
Subject: TSGL: Outlook 2003 to 2007 migration
In-Reply-To: <008001c9aeac$4e9eaec0$0401a8c0@number12>
References: <836A84EE1ED14D268CC689E012CEE922@KathrynVista>
	<008001c9aeac$4e9eaec0$0401a8c0@number12>
Message-ID: <D7D7D17470B34258988209211C021382@KathrynVista>

Thanks for the links. I'll read them on Monday as I'm shutting down for the
weekend.
Kathryn 

> -----Original Message-----
> From: list-bounces at tsgserver.com 
> [mailto:list-bounces at tsgserver.com] On Behalf Of Eric and Merna Bitter
> Sent: 27 Mar 2009 12:19 AM
> To: Tech Support Guy Mailing List
> Subject: Re: TSGL: Outlook 2003 to 2007 migration
> 
> Hi, Kathryn.
> 
> The following might be of assistance:
> 
> http://support.microsoft.com/?kbid=928091
> (including "Microsoft Office Outlook 2007 cannot coexist with 
> any earlier version of Microsoft Outlook.")
> 
> http://support.microsoft.com/kb/195719
> 
> http://support.microsoft.com/kb/287070
> 
> http://word2007bible.herbtyson.com/2007/04/15/word-2007-and-wo
> rd-2003-coexis
> ting/
> 
> http://www.howto-outlook.com/howto
>         especially    http://www.howto-outlook.com/howto
> 
> http://www.msoutlook.info
> 
> Outlook 2007 experiences (note dates -- are the comments 
> obsolete?) 
> http://www.itwriting.com/blog/54-outlook-2007-is-slow-rss-broken.html
> http://www.spendmatters.com/index.cfm/2007/2/27/Vista--Outlook
> -2007-is-a-Nig
> htmare
> 
> Merna
> 
> 
> 
> ----- Original Message -----
> From: "Kathryn Bassett" <kathryn at bassett.net>
> To: "'Tech Support Guy Mailing List'" <list at tsgserver.com>
> Sent: Friday, March 27, 2009 9:09 AM
> Subject: TSGL: Outlook 2003 to 2007 migration
> 
> 
> I'm contemplating it and have a couple questions.
> 
> Is it possible to have Outlook 2003 and Outlook 2007 on the 
> same PC? (I have Vista in case it makes a difference).
> 
> Once I have installed Outlook 2007, is there a way to 
> directly import everything from my Outlook 2003 pst? By 
> everything I mean all my email accounts, my rules, my 
> contacts, calendar, all my folders and emails.
> 
> --
> Kathryn Rhinehart Bassett (Pasadena CA)
> "Genealogy is my bag" "GH is my soap"
> kathryn at bassett.net
> http://bassett.net
> 
> 
> 
> 
> 
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/



From kathryn at bassett.net  Fri Mar 27 12:49:00 2009
From: kathryn at bassett.net (Kathryn Bassett)
Date: Fri, 27 Mar 2009 09:49:00 -0700
Subject: TSGL: Outlook 2003 to 2007 migration
In-Reply-To: <2852b8d40903270108x2e53ccd0hf78f4085aee74664@mail.gmail.com>
References: <836A84EE1ED14D268CC689E012CEE922@KathrynVista><008001c9aeac$4e9eaec0$0401a8c0@number12>
	<2852b8d40903270108x2e53ccd0hf78f4085aee74664@mail.gmail.com>
Message-ID: <0A28EABB486C42E9B46E2E268893F19C@KathrynVista>

Thanks. After I read the links already posted, I may be back to find out how
to get my PST as the default instead of the one that gets made as part of
the installation.

Kathryn 

> -----Original Message-----
> From: list-bounces at tsgserver.com 
> [mailto:list-bounces at tsgserver.com] On Behalf Of The Computer 
> Whisperer
> Sent: 27 Mar 2009 1:09 AM
> To: Tech Support Guy Mailing List
> Subject: Re: TSGL: Outlook 2003 to 2007 migration
> 
> Kathryn,
> 
> Office 2007 will overwrite previous versions of Office and it 
> will effectively upgrade.
> 
> Your mail, contacts and email settings will all be intact in 
> Outlook 2007.
> 
> Having said that, there is no harm in backing up your PST 
> file before the upgrade.
> 
> Justin
> 
> 
> --
> http://www.whisperer.com.au
> 
> The Computer Whisperer - Gets you where you want to be.
> 
> Friendly on-site technical support - Home and Small Business 
> Specialist.
> 
> Telephone: (03) 5979 1122
> Mobile 0406 467 701
> 
> Servicing the Mornington Peninsula (Victoria, Australia)
> 
> 2009/3/27 Eric and Merna Bitter <embitt at westnet.com.au>
> 
> > Hi, Kathryn.
> >
> > The following might be of assistance:
> >
> > http://support.microsoft.com/?kbid=928091
> > (including "Microsoft Office Outlook 2007 cannot coexist with any 
> > earlier version of Microsoft Outlook.")
> >
> > http://support.microsoft.com/kb/195719
> >
> > http://support.microsoft.com/kb/287070
> >
> >
> > 
> http://word2007bible.herbtyson.com/2007/04/15/word-2007-and-word-2003-
> > coexis 
> > 
> ting/<http://word2007bible.herbtyson.com/2007/04/15/word-2007-and-word
> > -2003-coexis%0Ating/>
> >
> > http://www.howto-outlook.com/howto
> >        especially    http://www.howto-outlook.com/howto
> >
> > http://www.msoutlook.info
> >
> > Outlook 2007 experiences (note dates -- are the comments obsolete?) 
> > 
> http://www.itwriting.com/blog/54-outlook-2007-is-slow-rss-broken.html
> >
> > 
> http://www.spendmatters.com/index.cfm/2007/2/27/Vista--Outlook-2007-is
> > -a-Nig
> > htmare
> >
> > Merna
> >
> >
> >
> > ----- Original Message -----
> > From: "Kathryn Bassett" <kathryn at bassett.net>
> > To: "'Tech Support Guy Mailing List'" <list at tsgserver.com>
> > Sent: Friday, March 27, 2009 9:09 AM
> > Subject: TSGL: Outlook 2003 to 2007 migration
> >
> >
> > I'm contemplating it and have a couple questions.
> >
> > Is it possible to have Outlook 2003 and Outlook 2007 on the 
> same PC? 
> > (I have Vista in case it makes a difference).
> >
> > Once I have installed Outlook 2007, is there a way to 
> directly import 
> > everything from my Outlook 2003 pst? By everything I mean 
> all my email 
> > accounts, my rules, my contacts, calendar, all my folders 
> and emails.
> >
> > --
> > Kathryn Rhinehart Bassett (Pasadena CA) "Genealogy is my 
> bag" "GH is 
> > my soap"
> > kathryn at bassett.net
> > http://bassett.net
> >
> >
> >
> >
> >
> > _______________________________________________
> > Tech Support Guy Mailing List
> > http://www.tsgserver.com/list/
> >
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/



From rbrunton at accesswave.ca  Fri Mar 27 17:14:51 2009
From: rbrunton at accesswave.ca (Ron Brunton)
Date: Fri, 27 Mar 2009 18:14:51 -0300
Subject: TSGL: Outlook 2003 to 2007 migration
In-Reply-To: <0A28EABB486C42E9B46E2E268893F19C@KathrynVista>
References: <836A84EE1ED14D268CC689E012CEE922@KathrynVista>
	<008001c9aeac$4e9eaec0$0401a8c0@number12>
	<2852b8d40903270108x2e53ccd0hf78f4085aee74664@mail.gmail.com>
	<0A28EABB486C42E9B46E2E268893F19C@KathrynVista>
Message-ID: <001501c9af21$116800e0$343802a0$@ca>

The easiest way to do this is to open the "back-up/old" PST file and then
copy the folders (and their contents) to the new "Personal Folders" of the
new PST file from within Outlook. I've done this a number of times. :-) :-(

Ron

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Kathryn Bassett
Sent: March-27-09 1:49 PM
To: 'Tech Support Guy Mailing List'
Subject: Re: TSGL: Outlook 2003 to 2007 migration

Thanks. After I read the links already posted, I may be back to find out how
to get my PST as the default instead of the one that gets made as part of
the installation.

Kathryn 

> -----Original Message-----
> From: list-bounces at tsgserver.com 
> [mailto:list-bounces at tsgserver.com] On Behalf Of The Computer 
> Whisperer
> Sent: 27 Mar 2009 1:09 AM
> To: Tech Support Guy Mailing List
> Subject: Re: TSGL: Outlook 2003 to 2007 migration
> 
> Kathryn,
> 
> Office 2007 will overwrite previous versions of Office and it 
> will effectively upgrade.
> 
> Your mail, contacts and email settings will all be intact in 
> Outlook 2007.
> 
> Having said that, there is no harm in backing up your PST 
> file before the upgrade.
> 
> Justin
> 
> 
> --
> http://www.whisperer.com.au
> 
> The Computer Whisperer - Gets you where you want to be.
> 
> Friendly on-site technical support - Home and Small Business 
> Specialist.
> 
> Telephone: (03) 5979 1122
> Mobile 0406 467 701
> 
> Servicing the Mornington Peninsula (Victoria, Australia)
> 
> 2009/3/27 Eric and Merna Bitter <embitt at westnet.com.au>
> 
> > Hi, Kathryn.
> >
> > The following might be of assistance:
> >
> > http://support.microsoft.com/?kbid=928091
> > (including "Microsoft Office Outlook 2007 cannot coexist with any 
> > earlier version of Microsoft Outlook.")
> >
> > http://support.microsoft.com/kb/195719
> >
> > http://support.microsoft.com/kb/287070
> >
> >
> > 
> http://word2007bible.herbtyson.com/2007/04/15/word-2007-and-word-2003-
> > coexis 
> > 
> ting/<http://word2007bible.herbtyson.com/2007/04/15/word-2007-and-word
> > -2003-coexis%0Ating/>
> >
> > http://www.howto-outlook.com/howto
> >        especially    http://www.howto-outlook.com/howto
> >
> > http://www.msoutlook.info
> >
> > Outlook 2007 experiences (note dates -- are the comments obsolete?) 
> > 
> http://www.itwriting.com/blog/54-outlook-2007-is-slow-rss-broken.html
> >
> > 
> http://www.spendmatters.com/index.cfm/2007/2/27/Vista--Outlook-2007-is
> > -a-Nig
> > htmare
> >
> > Merna
> >
> >
> >
> > ----- Original Message -----
> > From: "Kathryn Bassett" <kathryn at bassett.net>
> > To: "'Tech Support Guy Mailing List'" <list at tsgserver.com>
> > Sent: Friday, March 27, 2009 9:09 AM
> > Subject: TSGL: Outlook 2003 to 2007 migration
> >
> >
> > I'm contemplating it and have a couple questions.
> >
> > Is it possible to have Outlook 2003 and Outlook 2007 on the 
> same PC? 
> > (I have Vista in case it makes a difference).
> >
> > Once I have installed Outlook 2007, is there a way to 
> directly import 
> > everything from my Outlook 2003 pst? By everything I mean 
> all my email 
> > accounts, my rules, my contacts, calendar, all my folders 
> and emails.
> >
> > --
> > Kathryn Rhinehart Bassett (Pasadena CA) "Genealogy is my 
> bag" "GH is 
> > my soap"
> > kathryn at bassett.net
> > http://bassett.net
> >
> >
> >
> >
> >
> > _______________________________________________
> > Tech Support Guy Mailing List
> > http://www.tsgserver.com/list/
> >
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/


_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/

__________ Information from ESET Smart Security, version of virus signature
database 3970 (20090327) __________

The message was checked by ESET Smart Security.

http://www.eset.com


 

__________ Information from ESET Smart Security, version of virus signature
database 3970 (20090327) __________

The message was checked by ESET Smart Security.

http://www.eset.com
 
 

__________ Information from ESET Smart Security, version of virus signature
database 3970 (20090327) __________

The message was checked by ESET Smart Security.

http://www.eset.com
 



From coover at fastmail.fm  Fri Mar 27 17:22:15 2009
From: coover at fastmail.fm (Russell W. Coover)
Date: Fri, 27 Mar 2009 14:22:15 -0700
Subject: TSGL: Apple & Bonjour software
In-Reply-To: <E1LnAmw-0007ZV-Tt@elasmtp-dupuy.atl.sa.earthlink.net>
References: <adc2940c0903162231x528bdac9ua7d2f8e8e0b199c9@mail.gmail.com><49BFFCDE.9090503@gmail.com><adc2940c0903171405m104c46e4ifcdcc093f1cf7e46@mail.gmail.com><49C018B1.3080906@gmail.com>
	<E1LnAmw-0007ZV-Tt@elasmtp-dupuy.atl.sa.earthlink.net>
Message-ID: <9582B308CB0343CA926C91220F10A589@AcerPC>

They come with "Safari", the Apple browser. I'd guess you have sometime in
the past installed Safari on your Windows machine.

Russ Coover

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Willard Seehorn
Sent: Friday, March 27, 2009 5:04 AM
To: Tech Support Guy Mailing List
Subject: TSGL: Apple & Bonjour software

I don't have any Apple software other than Quicktime Alternative on 
my XP (SP2)  box.

I had, 1+ years ago, did have Quicktime on it, but it's gone (at 
least Revo Uninstaller doesn't show it)

I thought when I dumped Apple's software, that I got rid of all of 
it. (I've never had iTunes on the machine)

Looking at my "program files" directory I found that I have Bonjour 
and Apple Software Update, both programs I don't recall installing, 
and have never knowingly used.

Are these things that other software would install, or is it likely 
that I missed them before? Any harm in removing them?

Willard


_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From deepend at tpg.com.au  Fri Mar 27 19:50:06 2009
From: deepend at tpg.com.au (Don Penlington)
Date: Sat, 28 Mar 2009 09:50:06 +1000
Subject: TSGL: Apple & Bonjour software
In-Reply-To: <E1LnAmw-0007ZV-Tt@elasmtp-dupuy.atl.sa.earthlink.net>
References: <49C018B1.3080906@gmail.com>
	<adc2940c0903162231x528bdac9ua7d2f8e8e0b199c9@mail.gmail.com>
	<49BFFCDE.9090503@gmail.com>
	<adc2940c0903171405m104c46e4ifcdcc093f1cf7e46@mail.gmail.com>
	<49C018B1.3080906@gmail.com>
Message-ID: <4.3.2.20090328094455.00c94998@mail.tpg.com.au>

Willard wrote:
>Are these things that other software would install, or is it likely that I 
>missed them before? Any harm in removing them?>>


When in doubt, I would just rename the folders, and delete them after say a 
week or a month if they're not missed.

Renaming the folder will prevent anything that needs them from finding them.

It's a better alternative than sending them to Recycle Bin, as it's all too 
easy to inadvertently delete them from there when doing a disk cleanup.

Don Penlington




From ian at iarp.ca  Fri Mar 27 20:05:26 2009
From: ian at iarp.ca (Ian Ramsey-Planck)
Date: Fri, 27 Mar 2009 20:05:26 -0400
Subject: TSGL: Apple & Bonjour software
In-Reply-To: <adc2940c0903270832r7ed96527pbf24c8fe7e3136ed@mail.gmail.com>
References: <adc2940c0903162231x528bdac9ua7d2f8e8e0b199c9@mail.gmail.com>
	<49BFFCDE.9090503@gmail.com>
	<adc2940c0903171405m104c46e4ifcdcc093f1cf7e46@mail.gmail.com>
	<49C018B1.3080906@gmail.com>
	<E1LnAmw-0007ZV-Tt@elasmtp-dupuy.atl.sa.earthlink.net>
	<adc2940c0903270832r7ed96527pbf24c8fe7e3136ed@mail.gmail.com>
Message-ID: <adc2940c0903271705g13cb524ye1a7d5f39285bea6@mail.gmail.com>

Bonjour - Used by iTunes to share and find shared librarys on networks
between iTunes.

Apple Software Update - Used to auto install updates to anything by apple
(safari, itunes, quicktime).

By default Bonjour and the updater are installed with any apple product,
more over with the quicktime installer because most people installing
quicktime install itunes at the same time.

On Fri, Mar 27, 2009 at 11:32 AM, Ian Ramsey-Planck <ian at iarp.ca> wrote:

> Quicktime installs them behind the scenes. You have to remove both
> manually. Bonjour's mainly for iTunes.
>
> On Fri, Mar 27, 2009 at 8:03 AM, Willard Seehorn <wseehorn at earthlink.net>wrote:
>
>> I don't have any Apple software other than Quicktime Alternative on my XP
>> (SP2)  box.
>>
>> I had, 1+ years ago, did have Quicktime on it, but it's gone (at least
>> Revo Uninstaller doesn't show it)
>>
>> I thought when I dumped Apple's software, that I got rid of all of it.
>> (I've never had iTunes on the machine)
>>
>> Looking at my "program files" directory I found that I have Bonjour and
>> Apple Software Update, both programs I don't recall installing, and have
>> never knowingly used.
>>
>> Are these things that other software would install, or is it likely that I
>> missed them before? Any harm in removing them?
>>
>> Willard
>>
>>
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>>
>
>
>
> --
> Thanks
> Ian R-P
>
>


-- 
Thanks
Ian R-P

From ian at iarp.ca  Fri Mar 27 21:43:41 2009
From: ian at iarp.ca (Ian Ramsey-Planck)
Date: Fri, 27 Mar 2009 21:43:41 -0400
Subject: TSGL: Off Topic: Solar Panels, Batterys.. etc
Message-ID: <adc2940c0903271843t114edd79te42dd086963e7164@mail.gmail.com>

Hey all,

Off topic, but googles producing very very junk results for some reason. I'm
trying to find someone that i can email-contact about pricing on solar panel
kits (baterys.. mounts.. etc).

I heard that 120+ watt panels can power most anything(computer, lights..
etc), plus however one would store the power for sun down time.

Any help is appreciated.
-- 
Thanks
Ian R-P

From hdavis1 at gmail.com  Fri Mar 27 22:08:35 2009
From: hdavis1 at gmail.com (H Davis)
Date: Fri, 27 Mar 2009 22:08:35 -0400
Subject: TSGL: Off Topic: Solar Panels, Batterys.. etc
In-Reply-To: <adc2940c0903271843t114edd79te42dd086963e7164@mail.gmail.com>
References: <adc2940c0903271843t114edd79te42dd086963e7164@mail.gmail.com>
Message-ID: <49CD86A3.8090105@gmail.com>

Hi Ian,

If it's a do it yourself project you can find a lot of panels at:
http://www.northerntool.com/webapp/wcs/stores/servlet/NTESearch?storeId=6970&N=0&Ntk=All&Ntt=solar%20panels&Nty=1&D=solar%20panels&Ntx=mode+matchallpartial&Dx=mode+matchallpartial

I've bought from these folks before (not solar panels). Their stuff is 
not top of the line but fine for most folks. A lot of the tools are made 
in China. Shipping is always expensive because a lot of the stuff is big 
and/or heavy.

As for a 120 watt panel powering just about anything..... Well, it will 
power anything requiring 120 watts or less which isn't very much these 
days; certainly not a desktop computer.

BUT, remember, solar panels produce DC current. If you want to power 
anything requiring AC you will need an inverter 
<http://www.northerntool.com/webapp/wcs/stores/servlet/NTESearch?storeId=6970&N=0&Ntk=All&Ntt=inverter&Nty=1&D=inverter&Ntx=mode+matchallpartial&Dx=mode+matchallpartial>. 
Northern has them too. Inverters have losses so you won't get 120 watts 
out, figure perhaps 90% efficiency. Your inverter will have to use the 
same input DC voltage produced by your panels.

Storing the energy (you don't store power, but that's another story) 
would require batteries. Their voltage would have to be the same as the 
panel although you could arrange 6 volt batteries in series for a 12 
volt system. The size and number of batteries depends on what you will 
power. Marine batteries are the proper choice not car batteries. Marine 
batteries are designed to provide a steady current for a long time. Car 
batteries are designed to provide a huge current for a short time since 
their major use is to start the car. Car batteries won't last long in 
solar panel service.

An off the top of my head guess is you're talking about several thousand 
dollars for this project.

Contact me off list if you'd like to discuss this further. If I don't 
hear from you I'll figure I frightened your wallet into hiding and 
you're still looking for it.

HTH

H Davis

Ian Ramsey-Planck wrote:
> Hey all,
>
> Off topic, but googles producing very very junk results for some reason. I'm
> trying to find someone that i can email-contact about pricing on solar panel
> kits (baterys.. mounts.. etc).
>
> I heard that 120+ watt panels can power most anything(computer, lights..
> etc), plus however one would store the power for sun down time.
>
> Any help is appreciated.
>   

-- 
H Davis   hdavis1 at gmail.com


From justin at whisperer.com.au  Sat Mar 28 02:32:10 2009
From: justin at whisperer.com.au (The Computer Whisperer)
Date: Sat, 28 Mar 2009 17:32:10 +1100
Subject: TSGL: Outlook 2003 to 2007 migration
In-Reply-To: <001501c9af21$116800e0$343802a0$@ca>
References: <836A84EE1ED14D268CC689E012CEE922@KathrynVista>
	<008001c9aeac$4e9eaec0$0401a8c0@number12>
	<2852b8d40903270108x2e53ccd0hf78f4085aee74664@mail.gmail.com>
	<0A28EABB486C42E9B46E2E268893F19C@KathrynVista>
	<001501c9af21$116800e0$343802a0$@ca>
Message-ID: <2852b8d40903272332t4f5a895ctf4a52ede9c0751c0@mail.gmail.com>

You shouldn't need to restore it. Even if you remove older versions of
Office, it does not remove your PST file.

It is still a good idea to back it up, however your old PST file should
automatically be inserted in the new version of Office 2007, even if you
uninstall the old version first.

Justin

2009/3/28 Ron Brunton <rbrunton at accesswave.ca>

> The easiest way to do this is to open the "back-up/old" PST file and then
> copy the folders (and their contents) to the new "Personal Folders" of the
> new PST file from within Outlook. I've done this a number of times. :-) :-(
>
> Ron
>
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of Kathryn Bassett
> Sent: March-27-09 1:49 PM
> To: 'Tech Support Guy Mailing List'
> Subject: Re: TSGL: Outlook 2003 to 2007 migration
>
> Thanks. After I read the links already posted, I may be back to find out
> how
> to get my PST as the default instead of the one that gets made as part of
> the installation.
>
> Kathryn
>
> > -----Original Message-----
> > From: list-bounces at tsgserver.com
> > [mailto:list-bounces at tsgserver.com] On Behalf Of The Computer
> > Whisperer
> > Sent: 27 Mar 2009 1:09 AM
> > To: Tech Support Guy Mailing List
> > Subject: Re: TSGL: Outlook 2003 to 2007 migration
> >
> > Kathryn,
> >
> > Office 2007 will overwrite previous versions of Office and it
> > will effectively upgrade.
> >
> > Your mail, contacts and email settings will all be intact in
> > Outlook 2007.
> >
> > Having said that, there is no harm in backing up your PST
> > file before the upgrade.
> >
> > Justin
> >
> >
> > --
> > http://www.whisperer.com.au
> >
> > The Computer Whisperer - Gets you where you want to be.
> >
> > Friendly on-site technical support - Home and Small Business
> > Specialist.
> >
> > Telephone: (03) 5979 1122
> > Mobile 0406 467 701
> >
> > Servicing the Mornington Peninsula (Victoria, Australia)
> >
> > 2009/3/27 Eric and Merna Bitter <embitt at westnet.com.au>
> >
> > > Hi, Kathryn.
> > >
> > > The following might be of assistance:
> > >
> > > http://support.microsoft.com/?kbid=928091
> > > (including "Microsoft Office Outlook 2007 cannot coexist with any
> > > earlier version of Microsoft Outlook.")
> > >
> > > http://support.microsoft.com/kb/195719
> > >
> > > http://support.microsoft.com/kb/287070
> > >
> > >
> > >
> > http://word2007bible.herbtyson.com/2007/04/15/word-2007-and-word-2003-
> > > coexis
> > >
> > ting/<http://word2007bible.herbtyson.com/2007/04/15/word-2007-and-word
> > > -2003-coexis%0Ating/>
> > >
> > > http://www.howto-outlook.com/howto
> > >        especially    http://www.howto-outlook.com/howto
> > >
> > > http://www.msoutlook.info
> > >
> > > Outlook 2007 experiences (note dates -- are the comments obsolete?)
> > >
> > http://www.itwriting.com/blog/54-outlook-2007-is-slow-rss-broken.html
> > >
> > >
> > http://www.spendmatters.com/index.cfm/2007/2/27/Vista--Outlook-2007-is
> > > -a-Nig
> > > htmare
> > >
> > > Merna
> > >
> > >
> > >
> > > ----- Original Message -----
> > > From: "Kathryn Bassett" <kathryn at bassett.net>
> > > To: "'Tech Support Guy Mailing List'" <list at tsgserver.com>
> > > Sent: Friday, March 27, 2009 9:09 AM
> > > Subject: TSGL: Outlook 2003 to 2007 migration
> > >
> > >
> > > I'm contemplating it and have a couple questions.
> > >
> > > Is it possible to have Outlook 2003 and Outlook 2007 on the
> > same PC?
> > > (I have Vista in case it makes a difference).
> > >
> > > Once I have installed Outlook 2007, is there a way to
> > directly import
> > > everything from my Outlook 2003 pst? By everything I mean
> > all my email
> > > accounts, my rules, my contacts, calendar, all my folders
> > and emails.
> > >
> > > --
> > > Kathryn Rhinehart Bassett (Pasadena CA) "Genealogy is my
> > bag" "GH is
> > > my soap"
> > > kathryn at bassett.net
> > > http://bassett.net
> > >
> > >
> > >
> > >
> > >
> > > _______________________________________________
> > > Tech Support Guy Mailing List
> > > http://www.tsgserver.com/list/
> > >
> > _______________________________________________
> > Tech Support Guy Mailing List
> > http://www.tsgserver.com/list/
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
> __________ Information from ESET Smart Security, version of virus signature
> database 3970 (20090327) __________
>
> The message was checked by ESET Smart Security.
>
> http://www.eset.com
>
>
>
>
> __________ Information from ESET Smart Security, version of virus signature
> database 3970 (20090327) __________
>
> The message was checked by ESET Smart Security.
>
> http://www.eset.com
>
>
>
> __________ Information from ESET Smart Security, version of virus signature
> database 3970 (20090327) __________
>
> The message was checked by ESET Smart Security.
>
> http://www.eset.com
>
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>



-- 
http://www.whisperer.com.au

The Computer Whisperer - Gets you where you want to be.

Friendly on-site technical support - Home and Small Business Specialist.

Telephone: (03) 5979 1122
Mobile 0406 467 701

Servicing the Mornington Peninsula (Victoria, Australia)

From jonpan at onlinehome.de  Sat Mar 28 05:00:55 2009
From: jonpan at onlinehome.de (Jon)
Date: Sat, 28 Mar 2009 10:00:55 +0100
Subject: TSGL: Off Topic: Solar Panels, Batterys.. etc
References: <adc2940c0903271843t114edd79te42dd086963e7164@mail.gmail.com>
Message-ID: <EDD571FDC62B4880B481548ED21FDD86@johnsp2>

Before you buy anything, take a very close look at the economics of it - how long will it take you to recoup your investment (inc. installation) and how much of the equipment will then still be working?

John
Od/G

----- Original Message ----- 
From: Ian Ramsey-Planck 
To: TSGL 
Sent: Saturday, March 28, 2009 2:43 AM
Subject: TSGL: Off Topic: Solar Panels, Batterys.. etc


Hey all,

Off topic, but googles producing very very junk results for some reason. I'm
trying to find someone that i can email-contact about pricing on solar panel
kits (baterys.. mounts.. etc).

I heard that 120+ watt panels can power most anything(computer, lights..
etc), plus however one would store the power for sun down time.

Any help is appreciated.
-- 
Thanks
Ian R-P
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/

From gfljr1 at comcast.net  Sat Mar 28 12:37:37 2009
From: gfljr1 at comcast.net (gfljr1)
Date: Sat, 28 Mar 2009 12:37:37 -0400
Subject: TSGL: Off Topic: Solar Panels, Batterys.. etc
References: <adc2940c0903271843t114edd79te42dd086963e7164@mail.gmail.com>
	<EDD571FDC62B4880B481548ED21FDD86@johnsp2>
Message-ID: <073B2B99432944B2ADEB0AE5EBD6B5AB@user6a9bb5cf02>

Regarding:
" Off topic, but googles producing very very junk results for some reason ". 
You might be infected with the google redirect Virus.
GFL
----- Original Message ----- 
From: "Jon" <jonpan at onlinehome.de>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Saturday, March 28, 2009 5:00 AM
Subject: Re: TSGL: Off Topic: Solar Panels, Batterys.. etc


Before you buy anything, take a very close look at the economics of it - how 
long will it take you to recoup your investment (inc. installation) and how 
much of the equipment will then still be working?

John
Od/G

----- Original Message ----- 
From: Ian Ramsey-Planck
To: TSGL
Sent: Saturday, March 28, 2009 2:43 AM
Subject: TSGL: Off Topic: Solar Panels, Batterys.. etc


Hey all,

Off topic, but googles producing very very junk results for some reason. I'm
trying to find someone that i can email-contact about pricing on solar panel
kits (baterys.. mounts.. etc).

I heard that 120+ watt panels can power most anything(computer, lights..
etc), plus however one would store the power for sun down time.

Any help is appreciated.
-- 
Thanks
Ian R-P
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From genoe at charter.net  Sun Mar 29 22:13:24 2009
From: genoe at charter.net (gene)
Date: Sun, 29 Mar 2009 18:13:24 -0800
Subject: TSGL: network setup
Message-ID: <ZBD91b00B3jLCJY05BD9g5.@charter.net>

Hi all
Can anyone tell me , step by step, how to set up a network on a 
computer with xp service pack2. I have the router set up and working 
fine. It's a linksys wireless router. My laptop with vista sees it fine
  almost automatically but i cannot get my desktop to connect to the 
router. It keeps telling i need administrator privileges to see the 
network. Therefore my laptop of course cannot see anything on my 
desktop because the desktop is actually not seeing the router.
There must be a simple way for this desktop to connect to the router.
Thanks
Gene



From edlynn at usa.com  Mon Mar 30 12:15:05 2009
From: edlynn at usa.com (EdlynnUSA)
Date: Mon, 30 Mar 2009 12:15:05 -0400
Subject: TSGL: Off Topic: Solar Panels, Batterys.. etc
References: <adc2940c0903271843t114edd79te42dd086963e7164@mail.gmail.com><EDD571FDC62B4880B481548ED21FDD86@johnsp2>
	<073B2B99432944B2ADEB0AE5EBD6B5AB@user6a9bb5cf02>
Message-ID: <F16BF2DA3B704113BC5F9387791B0402@mine>

I have been using solar  on my boat for years. You may have a local West Marine or Boat U.S. center near you. That would be a great resource for practical  and hands-on learning. Also, be aware that the generated electicity can also flow back to the panel and remember that there are many cloudy days that impact on the generated power, and there is the maintenance of the battery too.

ED
  ----- Original Message ----- 
  From: gfljr1 
  To: Tech Support Guy Mailing List 
  Sent: Saturday, March 28, 2009 12:37 PM
  Subject: Re: TSGL: Off Topic: Solar Panels, Batterys.. etc


  Regarding:
  " Off topic, but googles producing very very junk results for some reason ". 
  You might be infected with the google redirect Virus.
  GFL
  ----- Original Message ----- 
  From: "Jon" <jonpan at onlinehome.de>
  To: "Tech Support Guy Mailing List" <list at tsgserver.com>
  Sent: Saturday, March 28, 2009 5:00 AM
  Subject: Re: TSGL: Off Topic: Solar Panels, Batterys.. etc


  Before you buy anything, take a very close look at the economics of it - how 
  long will it take you to recoup your investment (inc. installation) and how 
  much of the equipment will then still be working?

  John
  Od/G

  ----- Original Message ----- 
  From: Ian Ramsey-Planck
  To: TSGL
  Sent: Saturday, March 28, 2009 2:43 AM
  Subject: TSGL: Off Topic: Solar Panels, Batterys.. etc


  Hey all,

  Off topic, but googles producing very very junk results for some reason. I'm
  trying to find someone that i can email-contact about pricing on solar panel
  kits (baterys.. mounts.. etc).

  I heard that 120+ watt panels can power most anything(computer, lights..
  etc), plus however one would store the power for sun down time.

  Any help is appreciated.
  -- 
  Thanks
  Ian R-P
  _______________________________________________
  Tech Support Guy Mailing List
  http://www.tsgserver.com/list/


  _______________________________________________
  Tech Support Guy Mailing List
  http://www.tsgserver.com/list/

From alan_mitchell at mindspring.com  Mon Mar 30 16:58:49 2009
From: alan_mitchell at mindspring.com (Alan Mitchell)
Date: Mon, 30 Mar 2009 16:58:49 -0400
Subject: TSGL: network setup
In-Reply-To: <ZBD91b00B3jLCJY05BD9g5.@charter.net>
References: <ZBD91b00B3jLCJY05BD9g5.@charter.net>
Message-ID: <98EE5E7996804774984D883D97940C5D@DESKTOP>

Gene,

Can you access the html screens on your router using either the laptop or
the desktop? If so, go to the DHCP table and determine what computers the
router is supporting through its DHCP function. If the desktop is not shown
in the list, then try an ipconfig /release and ipconfig /renew on the
desktop. The first attempt should send a warning that you have no network
connectivity, the second should show you an ip address in the range of the
DHCP supplied by the router. If you connected to the html screen using your
laptop, do a refresh and see if the desktop is shown now.

If not, then it's possible that your firewall is blocking access. Go to the
desktop and exit the firewall (usually you can right click the firewall icon
in the system tray and select exit). Then refresh the DHCP table again and
see if the desktop is shown in the table.

If that doesn't work, try sharing the files on the desktop. Then, using your
browser, see if you can find any computers in the network icon. BTW,
sometimes XP will take 5 or more minutes to announce itself, so be patient.

Alan

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of gene
Sent: Sunday, March 29, 2009 10:13 PM
To: List at tsgserver.com
Subject: TSGL: network setup

Hi all
Can anyone tell me , step by step, how to set up a network on a computer
with xp service pack2. I have the router set up and working fine. It's a
linksys wireless router. My laptop with vista sees it fine
  almost automatically but i cannot get my desktop to connect to the router.
It keeps telling i need administrator privileges to see the network.
Therefore my laptop of course cannot see anything on my desktop because the
desktop is actually not seeing the router.
There must be a simple way for this desktop to connect to the router.
Thanks
Gene


_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From ian at iarp.ca  Mon Mar 30 19:16:25 2009
From: ian at iarp.ca (Ian Ramsey-Planck)
Date: Mon, 30 Mar 2009 19:16:25 -0400
Subject: TSGL: Off Topic: Solar Panels, Batterys.. etc
In-Reply-To: <F16BF2DA3B704113BC5F9387791B0402@mine>
References: <adc2940c0903271843t114edd79te42dd086963e7164@mail.gmail.com>
	<EDD571FDC62B4880B481548ED21FDD86@johnsp2>
	<073B2B99432944B2ADEB0AE5EBD6B5AB@user6a9bb5cf02>
	<F16BF2DA3B704113BC5F9387791B0402@mine>
Message-ID: <adc2940c0903301616p69f5a429s84f9278c81e16b3e@mail.gmail.com>

I thank everyone for their replies. I didn't realise how much more work i
have ahead of me research wise.

I checked out the NorthernTool website looks very promising and helpful for
better pricing research.

As far as google giving junk results. I find if an item is very hot(or going
to be), people will dump tons of money into ads and getting their ad encoded
website to the top of the results. In the end it can become very hard to
weed out good and bad sites without visiting each one.

Thanks again.

On Mon, Mar 30, 2009 at 12:15 PM, EdlynnUSA <edlynn at usa.com> wrote:

> I have been using solar  on my boat for years. You may have a local West
> Marine or Boat U.S. center near you. That would be a great resource for
> practical  and hands-on learning. Also, be aware that the generated
> electicity can also flow back to the panel and remember that there are many
> cloudy days that impact on the generated power, and there is the maintenance
> of the battery too.
>
> ED
>   ----- Original Message -----
>  From: gfljr1
>  To: Tech Support Guy Mailing List
>   Sent: Saturday, March 28, 2009 12:37 PM
>  Subject: Re: TSGL: Off Topic: Solar Panels, Batterys.. etc
>
>
>  Regarding:
>  " Off topic, but googles producing very very junk results for some reason
> ".
>  You might be infected with the google redirect Virus.
>  GFL
>  ----- Original Message -----
>  From: "Jon" <jonpan at onlinehome.de>
>  To: "Tech Support Guy Mailing List" <list at tsgserver.com>
>  Sent: Saturday, March 28, 2009 5:00 AM
>  Subject: Re: TSGL: Off Topic: Solar Panels, Batterys.. etc
>
>
>  Before you buy anything, take a very close look at the economics of it -
> how
>  long will it take you to recoup your investment (inc. installation) and
> how
>  much of the equipment will then still be working?
>
>  John
>  Od/G
>
>  ----- Original Message -----
>  From: Ian Ramsey-Planck
>  To: TSGL
>  Sent: Saturday, March 28, 2009 2:43 AM
>  Subject: TSGL: Off Topic: Solar Panels, Batterys.. etc
>
>
>  Hey all,
>
>  Off topic, but googles producing very very junk results for some reason.
> I'm
>  trying to find someone that i can email-contact about pricing on solar
> panel
>  kits (baterys.. mounts.. etc).
>
>  I heard that 120+ watt panels can power most anything(computer, lights..
>  etc), plus however one would store the power for sun down time.
>
>  Any help is appreciated.
>  --
>  Thanks
>  Ian R-P
>  _______________________________________________
>  Tech Support Guy Mailing List
>  http://www.tsgserver.com/list/
>
>
>  _______________________________________________
>  Tech Support Guy Mailing List
>  http://www.tsgserver.com/list/
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>



-- 
Thanks
Ian R-P

From leebunyard at comcast.net  Mon Mar 30 20:38:05 2009
From: leebunyard at comcast.net (Lee Bunyard)
Date: Mon, 30 Mar 2009 17:38:05 -0700
Subject: TSGL: Toshiba Notebook Screen Goes Dark
Message-ID: <49D165ED.2050003@comcast.net>

My daughter has a Toshiba notebook pc that is about a year old, running 
Vista Home Premium OS.  She is having recurrent and intermittent 
problems with the screen abruptly going black and nothing she can do 
will restore the screen without powering off the notebook and restarting 
it (i.e., holding down the power key until the notebook shuts itself 
off, then rebooting).  I've observed what's happening with this and 
there is no apparent logic or rhyme or reason to it that I can see.  
Sometimes the notebook will run for an hour or so, then the screen goes 
dark; other times, it will happen within a few minutes after the 
notebook has booted up.  I can't identify any particular program that 
she is using when this happens, nor any other obvious activity she is 
doing.  Because she does sometimes visit a lot of websites that I would 
consider questionable, I've had her thoroughly scan the notebook with AV 
and several different anti-malware products without finding anything 
significant. 

She probably should have taken the notebook back to Office Depot where 
she got it as soon as this started happening but she didn't.  I'm not 
sure if she is outside the warranty period now or not.  Before checking 
further on that, just wondered if anyone had any thoughts on what might 
be causing this??  Or is there some testing that we can do that might 
help to isolate and identify the problem??  I've thought about having 
her boot up in Safe Mode and see if it happens then, but I'm not sure 
what that would tell us even if the screen didn't go dark in Safe Mode. 

Any thoughts??
Lee in the Mountains of Northern California

From hdavis1 at gmail.com  Mon Mar 30 21:12:55 2009
From: hdavis1 at gmail.com (H Davis)
Date: Mon, 30 Mar 2009 21:12:55 -0400
Subject: TSGL: Toshiba Notebook Screen Goes Dark
In-Reply-To: <49D165ED.2050003@comcast.net>
References: <49D165ED.2050003@comcast.net>
Message-ID: <49D16E17.5040405@gmail.com>

Hi Lee,

I Googled around a little for Vista black screen and got some results.

Post 8 on this page is a little disjointed but suggests that the 
problem, for him anyway, might have been the connector between the 
screen and the motherboard.
http://forums.cnet.com/5208-12546_102-0.html?threadID=262632

Or maybe this
http://www.vistareview.info/2007/09/06/how-to-fix-windows-vista-bug-when-screen-goes-black/

The other thing that shows up a LOT is Reduced Functionality Mode for 
non-genuine copies of the OS, but I don't think that's what you have. 
The problem is that there are so many hits related to RFM that it makes 
it hard to find the cases like yours.

Reduced functionality mode associated with a "non-genuine" copy of the OS.
http://news.softpedia.com/news/Hack-the-Windows-Vista-Black-Screen-of-Death-Images-Tutorial-66364.shtml

A video describing Reduced Functionality Mode
http://oem.microsoft.com/public/us/wgavista/flash.html

Maybe you can construct a better Google search and separate out the RFM 
hits.

H Davis

Lee Bunyard wrote:
> My daughter has a Toshiba notebook pc that is about a year old, 
> running Vista Home Premium OS.  She is having recurrent and 
> intermittent problems with the screen abruptly going black and nothing 
> she can do will restore the screen without powering off the notebook 
> and restarting it (i.e., holding down the power key until the notebook 
> shuts itself off, then rebooting).  I've observed what's happening 
> with this and there is no apparent logic or rhyme or reason to it that 
> I can see.  Sometimes the notebook will run for an hour or so, then 
> the screen goes dark; other times, it will happen within a few minutes 
> after the notebook has booted up.  I can't identify any particular 
> program that she is using when this happens, nor any other obvious 
> activity she is doing.  Because she does sometimes visit a lot of 
> websites that I would consider questionable, I've had her thoroughly 
> scan the notebook with AV and several different anti-malware products 
> without finding anything significant.
> She probably should have taken the notebook back to Office Depot where 
> she got it as soon as this started happening but she didn't.  I'm not 
> sure if she is outside the warranty period now or not.  Before 
> checking further on that, just wondered if anyone had any thoughts on 
> what might be causing this??  Or is there some testing that we can do 
> that might help to isolate and identify the problem??  I've thought 
> about having her boot up in Safe Mode and see if it happens then, but 
> I'm not sure what that would tell us even if the screen didn't go dark 
> in Safe Mode.
> Any thoughts??
> Lee in the Mountains of Northern California
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>

-- 
H Davis   hdavis1 at gmail.com



From harleys at eastlink.ca  Mon Mar 30 21:39:45 2009
From: harleys at eastlink.ca (Sanford House)
Date: Mon, 30 Mar 2009 22:39:45 -0300
Subject: TSGL: Toshiba Notebook Screen Goes Dark
References: <49D165ED.2050003@comcast.net>
Message-ID: <1ED4456B6876471B8ECC20A8DFBC2552@SHCCTowerP4dualcore>

Hi
Have you tried to connect an external monitor to see if the laptop 
motherboard is failing or the screen/motherboard connection to the screen is 
failing.
I use an external lcd screen a lot to test laptops that don't show anything 
on the laptop screen...
Harley

----- Original Message ----- 
From: "Lee Bunyard" <leebunyard at comcast.net>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Monday, March 30, 2009 9:38 PM
Subject: TSGL: Toshiba Notebook Screen Goes Dark


> My daughter has a Toshiba notebook pc that is about a year old, running 
> Vista Home Premium OS.  She is having recurrent and intermittent problems 
> with the screen abruptly going black and nothing she can do will restore 
> the screen without powering off the notebook and restarting it (i.e., 
> holding down the power key until the notebook shuts itself off, then 
> rebooting).  I've observed what's happening with this and there is no 
> apparent logic or rhyme or reason to it that I can see.  Sometimes the 
> notebook will run for an hour or so, then the screen goes dark; other 
> times, it will happen within a few minutes after the notebook has booted 
> up.  I can't identify any particular program that she is using when this 
> happens, nor any other obvious activity she is doing.  Because she does 
> sometimes visit a lot of websites that I would consider questionable, I've 
> had her thoroughly scan the notebook with AV and several different 
> anti-malware products without finding anything significant.
> She probably should have taken the notebook back to Office Depot where she 
> got it as soon as this started happening but she didn't.  I'm not sure if 
> she is outside the warranty period now or not.  Before checking further on 
> that, just wondered if anyone had any thoughts on what might be causing 
> this??  Or is there some testing that we can do that might help to isolate 
> and identify the problem??  I've thought about having her boot up in Safe 
> Mode and see if it happens then, but I'm not sure what that would tell us 
> even if the screen didn't go dark in Safe Mode.
> Any thoughts??
> Lee in the Mountains of Northern California
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/ 



From tbrandl2 at chello.at  Mon Mar 30 22:14:02 2009
From: tbrandl2 at chello.at (Tilman Brandl)
Date: Tue, 31 Mar 2009 04:14:02 +0200
Subject: TSGL: Toshiba Notebook Screen Goes Dark
References: <49D165ED.2050003@comcast.net>
	<1ED4456B6876471B8ECC20A8DFBC2552@SHCCTowerP4dualcore>
Message-ID: <1aa8e01c9b1a6$5f7e25c0$0201a8c0@til4200>

Hi,

I second Harley's idea: If you don't have a fitting monitor ready, you could try and connect the output to your TV-set. Modern LCD etc. TVs often have the IN-line needed. May be a little tricky to get the canal selector to show that in-Line. 

It may help to first connect the laptop to the correct socket, and only then fire up the laptop.

If the TV (alternative monitor) screen doesn't go black, the fault probably is with the connection between motherboard/graphics chip and monitor.

Checking things in safe mode btw would show whether perhaps a broken / wrong driver that gets loaded in standard configuration is the culprit. (which I doubt from your description of intermittant black screens).

Tilman

----- Original Message ----- 
From: "Sanford House" <harleys at eastlink.ca>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Tuesday, March 31, 2009 3:39 AM
Subject: Re: TSGL: Toshiba Notebook Screen Goes Dark


> Hi
> Have you tried to connect an external monitor to see if the laptop 
> motherboard is failing or the screen/motherboard connection to the screen is 
> failing.
> I use an external lcd screen a lot to test laptops that don't show anything 
> on the laptop screen...
> Harley
> 
> ----- Original Message ----- 
> From: "Lee Bunyard" <leebunyard at comcast.net>
> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
> Sent: Monday, March 30, 2009 9:38 PM
> Subject: TSGL: Toshiba Notebook Screen Goes Dark
> 
> 
>> My daughter has a Toshiba notebook pc that is about a year old, running 
>> Vista Home Premium OS.  She is having recurrent and intermittent problems 
>> with the screen abruptly going black and nothing she can do will restore 
>> the screen without powering off the notebook and restarting it (i.e., 
>> holding down the power key until the notebook shuts itself off, then 
>> rebooting).  I've observed what's happening with this and there is no 
>> apparent logic or rhyme or reason to it that I can see.  Sometimes the 
>> notebook will run for an hour or so, then the screen goes dark; other 
>> times, it will happen within a few minutes after the notebook has booted 
>> up.  I can't identify any particular program that she is using when this 
>> happens, nor any other obvious activity she is doing.  Because she does 
>> sometimes visit a lot of websites that I would consider questionable, I've 
>> had her thoroughly scan the notebook with AV and several different 
>> anti-malware products without finding anything significant.
>> She probably should have taken the notebook back to Office Depot where she 
>> got it as soon as this started happening but she didn't.  I'm not sure if 
>> she is outside the warranty period now or not.  Before checking further on 
>> that, just wondered if anyone had any thoughts on what might be causing 
>> this??  Or is there some testing that we can do that might help to isolate 
>> and identify the problem??  I've thought about having her boot up in Safe 
>> Mode and see if it happens then, but I'm not sure what that would tell us 
>> even if the screen didn't go dark in Safe Mode.
>> Any thoughts??
>> Lee in the Mountains of Northern California
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/ 
> 
> 
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/


From notetomike at gmail.com  Mon Mar 30 22:29:46 2009
From: notetomike at gmail.com (Mike Morgan)
Date: Mon, 30 Mar 2009 21:29:46 -0500
Subject: TSGL: Toshiba Notebook Screen Goes Dark
In-Reply-To: <1aa8e01c9b1a6$5f7e25c0$0201a8c0@til4200>
References: <49D165ED.2050003@comcast.net>
	<1ED4456B6876471B8ECC20A8DFBC2552@SHCCTowerP4dualcore>
	<1aa8e01c9b1a6$5f7e25c0$0201a8c0@til4200>
Message-ID: <73a2fd940903301929r32fc9ac0hd9a0407374e8af7c@mail.gmail.com>

Several times I have been able to fix strange problems like this just by
unplugging everything I could get my hands on  and then plugging them back
in. I have never tried to do it on a laptop yet though. Sometimes the plugs
were just not seated properly and then they come loose over time.
Just one more thing to consider.

mike

On Mon, Mar 30, 2009 at 9:14 PM, Tilman Brandl <tbrandl2 at chello.at> wrote:

> Hi,
>
> I second Harley's idea: If you don't have a fitting monitor ready, you
> could try and connect the output to your TV-set. Modern LCD etc. TVs often
> have the IN-line needed. May be a little tricky to get the canal selector to
> show that in-Line.
>
> It may help to first connect the laptop to the correct socket, and only
> then fire up the laptop.
>
> If the TV (alternative monitor) screen doesn't go black, the fault probably
> is with the connection between motherboard/graphics chip and monitor.
>
> Checking things in safe mode btw would show whether perhaps a broken /
> wrong driver that gets loaded in standard configuration is the culprit.
> (which I doubt from your description of intermittant black screens).
>
> Tilman
>
> ----- Original Message -----
> From: "Sanford House" <harleys at eastlink.ca>
> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
> Sent: Tuesday, March 31, 2009 3:39 AM
> Subject: Re: TSGL: Toshiba Notebook Screen Goes Dark
>
>
> > Hi
> > Have you tried to connect an external monitor to see if the laptop
> > motherboard is failing or the screen/motherboard connection to the screen
> is
> > failing.
> > I use an external lcd screen a lot to test laptops that don't show
> anything
> > on the laptop screen...
> > Harley
> >
> > ----- Original Message -----
> > From: "Lee Bunyard" <leebunyard at comcast.net>
> > To: "Tech Support Guy Mailing List" <list at tsgserver.com>
> > Sent: Monday, March 30, 2009 9:38 PM
> > Subject: TSGL: Toshiba Notebook Screen Goes Dark
> >
> >
> >> My daughter has a Toshiba notebook pc that is about a year old, running
> >> Vista Home Premium OS.  She is having recurrent and intermittent
> problems
> >> with the screen abruptly going black and nothing she can do will restore
> >> the screen without powering off the notebook and restarting it (i.e.,
> >> holding down the power key until the notebook shuts itself off, then
> >> rebooting).  I've observed what's happening with this and there is no
> >> apparent logic or rhyme or reason to it that I can see.  Sometimes the
> >> notebook will run for an hour or so, then the screen goes dark; other
> >> times, it will happen within a few minutes after the notebook has booted
> >> up.  I can't identify any particular program that she is using when this
> >> happens, nor any other obvious activity she is doing.  Because she does
> >> sometimes visit a lot of websites that I would consider questionable,
> I've
> >> had her thoroughly scan the notebook with AV and several different
> >> anti-malware products without finding anything significant.
> >> She probably should have taken the notebook back to Office Depot where
> she
> >> got it as soon as this started happening but she didn't.  I'm not sure
> if
> >> she is outside the warranty period now or not.  Before checking further
> on
> >> that, just wondered if anyone had any thoughts on what might be causing
> >> this??  Or is there some testing that we can do that might help to
> isolate
> >> and identify the problem??  I've thought about having her boot up in
> Safe
> >> Mode and see if it happens then, but I'm not sure what that would tell
> us
> >> even if the screen didn't go dark in Safe Mode.
> >> Any thoughts??
> >> Lee in the Mountains of Northern California
> >> _______________________________________________
> >> Tech Support Guy Mailing List
> >> http://www.tsgserver.com/list/
> >
> >
> > _______________________________________________
> > Tech Support Guy Mailing List
> > http://www.tsgserver.com/list/
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>



-- 



U.S.A.

From coover at fastmail.fm  Tue Mar 31 01:49:11 2009
From: coover at fastmail.fm (Russell W. Coover)
Date: Mon, 30 Mar 2009 22:49:11 -0700
Subject: TSGL: Toshiba Notebook Screen Goes Dark
In-Reply-To: <49D165ED.2050003@comcast.net>
References: <49D165ED.2050003@comcast.net>
Message-ID: <7E0CDEF5840943058579BEFAA683F6C3@AcerPC>

Lee, 

One possibility, particularly common with laptops, is that this may have to
do with her "Power" settings. 

Right click on the desktop, click on Personalize, then Screen Saver, and
then on "Change power settings". She will find that she has three power
settings options and one will be chosen. For the one chosen, click on
"Change plan settings". There, she can see if her screen is actually set to
go off after a period of time. She can change the time and, if so desired,
set it so the screen does not power off. 

This may not be the problem, but it certainly should be checked.

Russ Coover

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Lee Bunyard
Sent: Monday, March 30, 2009 5:38 PM
To: Tech Support Guy Mailing List
Subject: TSGL: Toshiba Notebook Screen Goes Dark

My daughter has a Toshiba notebook pc that is about a year old, running 
Vista Home Premium OS.  She is having recurrent and intermittent 
problems with the screen abruptly going black and nothing she can do 
will restore the screen without powering off the notebook and restarting 
it (i.e., holding down the power key until the notebook shuts itself 
off, then rebooting).  I've observed what's happening with this and 
there is no apparent logic or rhyme or reason to it that I can see.  
Sometimes the notebook will run for an hour or so, then the screen goes 
dark; other times, it will happen within a few minutes after the 
notebook has booted up.  I can't identify any particular program that 
she is using when this happens, nor any other obvious activity she is 
doing.  Because she does sometimes visit a lot of websites that I would 
consider questionable, I've had her thoroughly scan the notebook with AV 
and several different anti-malware products without finding anything 
significant. 

She probably should have taken the notebook back to Office Depot where 
she got it as soon as this started happening but she didn't.  I'm not 
sure if she is outside the warranty period now or not.  Before checking 
further on that, just wondered if anyone had any thoughts on what might 
be causing this??  Or is there some testing that we can do that might 
help to isolate and identify the problem??  I've thought about having 
her boot up in Safe Mode and see if it happens then, but I'm not sure 
what that would tell us even if the screen didn't go dark in Safe Mode. 

Any thoughts??
Lee in the Mountains of Northern California
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From genoe at charter.net  Tue Mar 31 06:26:27 2009
From: genoe at charter.net (gene)
Date: Tue, 31 Mar 2009 02:26:27 -0800
Subject: TSGL: network setup
In-Reply-To: <98EE5E7996804774984D883D97940C5D@DESKTOP>
References: <ZBD91b00B3jLCJY05BD9g5.@charter.net>
	<98EE5E7996804774984D883D97940C5D@DESKTOP>
Message-ID: <ZmSS1b0053jLCJY05mSSwT.@charter.net>

   That's exactly what happened, my fire wall was blocking access to 
my router. I changed a couple settings on my avg program and, bingo, 
everything is working fine now.
I loaded a new anti virus program and forgot to allow access to my 
router. Thanks for your help.
Gene





At 12:58 PM 3/30/2009, you wrote:
>Gene,
>
>Can you access the html screens on your router using either the laptop or
>the desktop? If so, go to the DHCP table and determine what computers the
>router is supporting through its DHCP function. If the desktop is not shown
>in the list, then try an ipconfig /release and ipconfig /renew on the
>desktop. The first attempt should send a warning that you have no network
>connectivity, the second should show you an ip address in the range of the
>DHCP supplied by the router. If you connected to the html screen using your
>laptop, do a refresh and see if the desktop is shown now.
>
>If not, then it's possible that your firewall is blocking access. Go to the
>desktop and exit the firewall (usually you can right click the firewall icon
>in the system tray and select exit). Then refresh the DHCP table again and
>see if the desktop is shown in the table.
>
>If that doesn't work, try sharing the files on the desktop. Then, using your
>browser, see if you can find any computers in the network icon. BTW,
>sometimes XP will take 5 or more minutes to announce itself, so be patient.
>
>Alan
>
>-----Original Message-----
>From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
>Behalf Of gene
>Sent: Sunday, March 29, 2009 10:13 PM
>To: List at tsgserver.com
>Subject: TSGL: network setup
>
>Hi all
>Can anyone tell me , step by step, how to set up a network on a computer
>with xp service pack2. I have the router set up and working fine. It's a
>linksys wireless router. My laptop with vista sees it fine
>   almost automatically but i cannot get my desktop to connect to the router.
>It keeps telling i need administrator privileges to see the network.
>Therefore my laptop of course cannot see anything on my desktop because the
>desktop is actually not seeing the router.
>There must be a simple way for this desktop to connect to the router.
>Thanks
>Gene
>
>
>_______________________________________________
>Tech Support Guy Mailing List
>http://www.tsgserver.com/list/
>
>
>_______________________________________________
>Tech Support Guy Mailing List
>http://www.tsgserver.com/list/