From michaelsweeden at comcast.net Thu May 7 16:28:14 2009 From: michaelsweeden at comcast.net (Michael Sweeden) Date: Thu, 7 May 2009 16:28:14 -0400 Subject: TSGL: Quattro Pro X4 printing problem Message-ID: I have an issue unlike I've ever seen, though I am admittedly not a WordPerfect product user since the DOS days. I have a client with an HP PC running Vista and using an HP DeskJet D1560 printer. He also has WordPerfect Office X4. The printer driver is the latest and the WordPerfect patches are all installed. The printer performs exactly as it should with every application except for Quattro Pro. This guy likes to use the draft setting on the printer for speed, and can print a test page, a web page, a photo, a WordPerfect document, etc. just fine. But when a spreadsheet is selected for printing, 9 times out of 10 or more the print quality settings are ignored and the job prints SLOWLY in presentation mode, and even then do some weird things (like omitting pieces of a graph from the print job). Occasionally, and I have no idea why, it will print in draft mode as set and the print job looks fine. I've got a support request in to Corel, but I thought I'd ask if anybody has ever seen this weirdness and know the solution. Thanks, Michael From Engineman1 at aol.com Sat May 9 21:20:06 2009 From: Engineman1 at aol.com (Engineman1 at aol.com) Date: Sat, 9 May 2009 21:20:06 EDT Subject: TSGL: works problems Message-ID: I have MS 2002 works suite and I use Word and MS maps. It seems like that if I don't use either for a week or two I have to insert the disks and reinstall them. How can I eliminate this problem? **************A Good Credit Score is 700 or Above. See yours in just 2 easy steps! (http://pr.atwola.com/promoclk/100126575x1221823232x1201398636/aol?redir=http://www.freecreditreport.com/pm/default.aspx?sc=668072&hmpgID=62&bcd= May5909footerNO62) From embitt at westnet.com.au Sun May 10 04:51:26 2009 From: embitt at westnet.com.au (Merna Bitter) Date: Sun, 10 May 2009 18:51:26 +1000 Subject: TSGL: works problems References: Message-ID: <00a601c9d14c$85931b60$0401a8c0@number12> I'm assuming the "Word and MS maps" that you say you use are components of the Works 2002 Suite -- i.e. Microsoft Word 2002 and Microsoft Streets & Trips 2002 -- and that you don't use other parts of that suite (e.g. Picture It! or a now-old Encarta Encyclopedia 2002, which might well cause the same problem if you didn't use them for a time). I didn't have any luck Googling, but perhaps I just didn't pick the right words to search since I didn't have much to go on. You have not quoted the message you receive which requires you to reinstall, nor have you indicated which operating system you're using. How long have you had the problem? Did it start after some kind of update (MS or a security product) which might have corrupted your Works installation? Perhaps you yourself could try searching with details of whatever comes up on your screen. Alternatively, coming at your problem from a different (and purely practical) direction, you could put the problem program/s (Works? Word? Ms maps?) in your startup routine or folder and close them as soon as they open if you don't want to use them. I suppose it depends on whether you find this less annoying than the necessity of reinstalling every time you have not used them for a period long enough to trigger your problem. Good luck. Merna ----- Original Message ----- From: To: Sent: Sunday, May 10, 2009 11:20 AM Subject: TSGL: works problems I have MS 2002 works suite and I use Word and MS maps. It seems like that if I don't use either for a week or two I have to insert the disks and reinstall them. How can I eliminate this problem? **************A Good Credit Score is 700 or Above. See yours in just 2 easy steps! (http://pr.atwola.com/promoclk/100126575x1221823232x1201398636/aol?redir=htt p://www.freecreditreport.com/pm/default.aspx?sc=668072&hmpgID=62&bcd= May5909footerNO62) _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From Engineman1 at aol.com Sun May 10 12:53:30 2009 From: Engineman1 at aol.com (Engineman1 at aol.com) Date: Sun, 10 May 2009 12:53:30 EDT Subject: TSGL: works problems Message-ID: Yes, they both are components of the Works 2002 Suite. When I click on one or the other to open them a box opens which says "installing....." a progress indicator bar appears and stalls about halfway through. another box opens saying "please insert disk 1 (for Word or disk 2 for streets & trips)". If I don't insert the specified disk and click OK the program will uninstall what it has already installed and will not open. I have been having this problem for several years, ever since I got the suite. I use it on 2 other computers and have the same problem there. I once had a similar suite from another source (this one was provided by Dell) and it had the same problem. Engineman In a message dated 5/10/2009 1:53:09 A.M. Pacific Daylight Time, embitt at westnet.com.au writes: I'm assuming the "Word and MS maps" that you say you use are components of the Works 2002 Suite -- i.e. Microsoft Word 2002 and Microsoft Streets & Trips 2002 -- and that you don't use other parts of that suite (e.g. Picture It! or a now-old Encarta Encyclopedia 2002, which might well cause the same problem if you didn't use them for a time). I didn't have any luck Googling, but perhaps I just didn't pick the right words to search since I didn't have much to go on. You have not quoted the message you receive which requires you to reinstall, nor have you indicated which operating system you're using. How long have you had the problem? Did it start after some kind of update (MS or a security product) which might have corrupted your Works installation? Perhaps you yourself could try searching with details of whatever comes up on your screen. Alternatively, coming at your problem from a different (and purely practical) direction, you could put the problem program/s (Works? Word? Ms maps?) in your startup routine or folder and close them as soon as they open if you don't want to use them. I suppose it depends on whether you find this less annoying than the necessity of reinstalling every time you have not used them for a period long enough to trigger your problem. Good luck. Merna ----- Original Message ----- From: To: Sent: Sunday, May 10, 2009 11:20 AM Subject: TSGL: works problems I have MS 2002 works suite and I use Word and MS maps. It seems like that if I don't use either for a week or two I have to insert the disks and reinstall them. How can I eliminate this problem? _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ **************The Average US Credit Score is 692. See Yours in Just 2 Easy Steps! (http://pr.atwola.com/promoclk/100126575x1222376999x1201454299/aol?redir=http://www.freecreditreport.com/pm/default.aspx?sc=668072&hmpgID=62&bcd=M ay51009AvgfooterNO62) From hdavis1 at gmail.com Sun May 10 13:42:27 2009 From: hdavis1 at gmail.com (H Davis) Date: Sun, 10 May 2009 13:42:27 -0400 Subject: TSGL: works problems In-Reply-To: References: Message-ID: <4A071203.4080501@gmail.com> Enginman, I've had this problem also but with other programs. If you just keep clicking on the big X to close the "installing" window until it doesn't reappear you might find that Word works OK. However, the solution I found was to use the free MS Installer Cleanup Utility (the download link is under "On This Page"). Something has happened to the registry entries the installer keeps for these programs. Reinstalling won't fix this unless the erroneous entries are cleaned out first. The MSICU does that. Run it, select the programs that exhibit the problem and click Remove. You will then need to reinstall the programs one more time (I hope). In my case the "install" box that came up tried to install some other program (Money) other than the one I was trying to run so make sure this isn't happening to you. HTH H Davis Engineman1 at aol.com wrote: > Yes, they both are components of the Works 2002 Suite. > When I click on one or the other to open them a box opens which says > "installing....." a progress indicator bar appears and stalls about halfway > through. > another box opens saying "please insert disk 1 (for Word or disk 2 for > streets & trips)". > If I don't insert the specified disk and click OK the program will > uninstall what it has already installed and will not open. > I have been having this problem for several years, ever since I got the > suite. > I use it on 2 other computers and have the same problem there. > I once had a similar suite from another source (this one was provided by > Dell) and it had the same problem. > > Engineman > > > In a message dated 5/10/2009 1:53:09 A.M. Pacific Daylight Time, > embitt at westnet.com.au writes: > > I'm assuming the "Word and MS maps" that you say you use are components of > the Works 2002 Suite -- i.e. Microsoft Word 2002 and Microsoft Streets & > Trips 2002 -- and that you don't use other parts of that suite (e.g. > Picture > It! or a now-old Encarta Encyclopedia 2002, which might well cause the same > problem if you didn't use them for a time). > > I didn't have any luck Googling, but perhaps I just didn't pick the right > words to search since I didn't have much to go on. You have not quoted the > message you receive which requires you to reinstall, nor have you indicated > which operating system you're using. How long have you had the problem? > Did it start after some kind of update (MS or a security product) which > might have corrupted your Works installation? > > Perhaps you yourself could try searching with details of whatever comes up > on your screen. > > Alternatively, coming at your problem from a different (and purely > practical) direction, you could put the problem program/s (Works? Word? Ms > maps?) in your startup routine or folder and close them as soon as they > open > if you don't want to use them. I suppose it depends on whether you find > this less annoying than the necessity of reinstalling every time you have > not used them for a period long enough to trigger your problem. > > Good luck. > > Merna > > > > > ----- Original Message ----- > From: > To: > Sent: Sunday, May 10, 2009 11:20 AM > Subject: TSGL: works problems > > > I have MS 2002 works suite and I use Word and MS maps. > It seems like that if I don't use either for a week or two I have to insert > the disks and reinstall them. > How can I eliminate this problem? > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > > **************The Average US Credit Score is 692. See Yours in Just 2 Easy > Steps! > (http://pr.atwola.com/promoclk/100126575x1222376999x1201454299/aol?redir=http://www.freecreditreport.com/pm/default.aspx?sc=668072&hmpgID=62&bcd=M > ay51009AvgfooterNO62) > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > -- H Davis hdavis1 at gmail.com From leximou at Gmail.com Sun May 10 20:24:46 2009 From: leximou at Gmail.com (SMD) Date: Sun, 10 May 2009 20:24:46 -0400 Subject: TSGL: works problems In-Reply-To: References: Message-ID: <4A07704E.7060504@Gmail.com> Some of your settings have become corrupt. Open the run command and go into your registry. (regedit) Navigate to HKEY_CURRENT_USER>>Software>>Microsoft>>Office>>{enter your version here}>>Word. Delete the 'data' and 'options' keys. Word will recreate them when next you open the program. Word should now behave itself. If it does not, you will have to make sure both those keys are not in the registry when you remove and then reinstall. Lex Engineman1 at aol.com wrote: > Yes, they both are components of the Works 2002 Suite. > When I click on one or the other to open them a box opens which says > "installing....." a progress indicator bar appears and stalls about halfway > through. > another box opens saying "please insert disk 1 (for Word or disk 2 for > streets & trips)". > If I don't insert the specified disk and click OK the program will > uninstall what it has already installed and will not open. > I have been having this problem for several years, ever since I got the > suite. > I use it on 2 other computers and have the same problem there. > I once had a similar suite from another source (this one was provided by > Dell) and it had the same problem. > > Engineman > > > In a message dated 5/10/2009 1:53:09 A.M. Pacific Daylight Time, > embitt at westnet.com.au writes: > > I'm assuming the "Word and MS maps" that you say you use are components of > the Works 2002 Suite -- i.e. Microsoft Word 2002 and Microsoft Streets & > Trips 2002 -- and that you don't use other parts of that suite (e.g. > Picture > It! or a now-old Encarta Encyclopedia 2002, which might well cause the same > problem if you didn't use them for a time). > > I didn't have any luck Googling, but perhaps I just didn't pick the right > words to search since I didn't have much to go on. You have not quoted the > message you receive which requires you to reinstall, nor have you indicated > which operating system you're using. How long have you had the problem? > Did it start after some kind of update (MS or a security product) which > might have corrupted your Works installation? > > Perhaps you yourself could try searching with details of whatever comes up > on your screen. > > Alternatively, coming at your problem from a different (and purely > practical) direction, you could put the problem program/s (Works? Word? Ms > maps?) in your startup routine or folder and close them as soon as they > open > if you don't want to use them. I suppose it depends on whether you find > this less annoying than the necessity of reinstalling every time you have > not used them for a period long enough to trigger your problem. > > Good luck. > > Merna > > > > From Engineman1 at aol.com Wed May 13 11:29:22 2009 From: Engineman1 at aol.com (Engineman1 at aol.com) Date: Wed, 13 May 2009 11:29:22 EDT Subject: TSGL: Memory storage problems Message-ID: Several months ago I bought 2 8 GB SD memory cards from Amazon. I put one in my Garmin nuvi GPS and gave the other to my lady friend. The other day she asked me to rip some CDs onto it. When I put it into my computer it could not see it. I tried two more computers with the same result. When I put the card into my Nikon camera it said "this disk cannot be used." I thought oh-oh I got a bad one and I don't have the purchase receipts anymore. I tried the card from my Garmin in the 4 locations with the same result, even though when in the GPS I could access the 5 GB on music and pictures I had on it, either on the Garmin itself or a computer plugged in with USB. I tried formatting one of the cards to Fat32 (the only option available) with my computer by cable but still got the same negative results. So am I stuck with 2 memory storage cards that can only be used with one device? Engineman **************Dell Mini Netbooks: Great deals starting at $299 after instant savings! (http://pr.atwola.com/promoclk/100126575x1221972443x1201442012/aol?redir=http:%2F%2Fad.doubleclick.net%2Fclk%3B214819441%3B36680237%3Bi) From tbrandl2 at chello.at Fri May 15 10:30:01 2009 From: tbrandl2 at chello.at (Tilman Brandl) Date: Fri, 15 May 2009 16:30:01 +0200 Subject: TSGL: Memory storage problems References: Message-ID: <90e701c9d569$a676b690$0201a8c0@til4200> a few ideas: It might be that your card readers can't read those big cards, and/or that you need a fix from MS in order to make it work - might even be a bios thing. See e.g. http://club.cdfreaks.com/f3/computer-cannot-recognize-sd-card-219788/ Try other results from Google too http://www.google.at/search?q=sd+memory+card+cannot+read Tilman ----- Original Message ----- From: To: Sent: Wednesday, May 13, 2009 5:29 PM Subject: TSGL: Memory storage problems > Several months ago I bought 2 8 GB SD memory cards from Amazon. > I put one in my Garmin nuvi GPS and gave the other to my lady friend. > The other day she asked me to rip some CDs onto it. > When I put it into my computer it could not see it. > I tried two more computers with the same result. > > When I put the card into my Nikon camera it said "this disk cannot be > used." I thought oh-oh I got a bad one and I don't have the purchase receipts > anymore. > I tried the card from my Garmin in the 4 locations with the same result, > even though when in the GPS I could access the 5 GB on music and pictures I > had on it, either on the Garmin itself or a computer plugged in with USB. > > I tried formatting one of the cards to Fat32 (the only option available) > with my computer by cable but still got the same negative results. > So am I stuck with 2 memory storage cards that can only be used with one > device? > > Engineman From tbrandl2 at chello.at Sat May 23 20:25:39 2009 From: tbrandl2 at chello.at (Tilman Brandl) Date: Sun, 24 May 2009 02:25:39 +0200 Subject: TSGL: Reviving older PC Message-ID: <016001c9dc06$2e9793d0$0201a8c0@til4200> Hi, I'm trying to revive an old machine, one that died out of no known reason. At my shop they told me the Mobo had died, and sold me a new one. 1. heat conductive paste? Now I have to move the Athlon 2800 CPU + heat sink over to the new mobo. I asked the service guy in my shop how to proceed re. the heat conductive paste, and - did I need a fresh one to apply? He said NO, there's enough left on the processor. Meanwhile I've perused the AMD online manual for installing the Athlon, there it says that as soon as you remove the heat sink, you need to renew it, because the conductive paste wouldn't do it's job anymore ... ??? Seems just a bit excessive to me, wouldn't applying a bit of brand new conductive paste suffice? Do any of you have experience with this? Should I follow the advice from my computer shop, or rather the AMD manual? 2. Not dismantling the heat sink ? Alternate idea - I thought maybe I could first get out the old mobo from the casing, enabling me to remove the cpu+heat sink, not touching (removing) the latter at all. After looking more closely at the cpu I find that there's no way to remove it without first dismantling the heat sink - I can't seem to move the lever enough. Or is there a way to do this that I don't see ? Thanks for any hints you might have Tilman From coover at fastmail.fm Sat May 23 22:06:43 2009 From: coover at fastmail.fm (Russell W. Coover) Date: Sat, 23 May 2009 19:06:43 -0700 Subject: TSGL: Reviving older PC In-Reply-To: <016001c9dc06$2e9793d0$0201a8c0@til4200> References: <016001c9dc06$2e9793d0$0201a8c0@til4200> Message-ID: This may be bad advice but from my experience is correct... I've built several machines and never used the paste. And those that remained in my ownership ran several years without a problem. And those that I built for others were never returned for damage to the CPU. That said, the paste is relatively inexpensive and I see no reason not to use it if you have access to it. It is good insurance. I do believe you will be able to dismantle the heat sink in order to raise the lever. Russ Coover -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Tilman Brandl Sent: Saturday, May 23, 2009 5:26 PM To: Tech Support Guy Mailing List Subject: TSGL: Reviving older PC Hi, I'm trying to revive an old machine, one that died out of no known reason. At my shop they told me the Mobo had died, and sold me a new one. 1. heat conductive paste? Now I have to move the Athlon 2800 CPU + heat sink over to the new mobo. I asked the service guy in my shop how to proceed re. the heat conductive paste, and - did I need a fresh one to apply? He said NO, there's enough left on the processor. Meanwhile I've perused the AMD online manual for installing the Athlon, there it says that as soon as you remove the heat sink, you need to renew it, because the conductive paste wouldn't do it's job anymore ... ??? Seems just a bit excessive to me, wouldn't applying a bit of brand new conductive paste suffice? Do any of you have experience with this? Should I follow the advice from my computer shop, or rather the AMD manual? 2. Not dismantling the heat sink ? Alternate idea - I thought maybe I could first get out the old mobo from the casing, enabling me to remove the cpu+heat sink, not touching (removing) the latter at all. After looking more closely at the cpu I find that there's no way to remove it without first dismantling the heat sink - I can't seem to move the lever enough. Or is there a way to do this that I don't see ? Thanks for any hints you might have Tilman _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From jonpan at onlinehome.de Sun May 24 03:34:17 2009 From: jonpan at onlinehome.de (Jon) Date: Sun, 24 May 2009 09:34:17 +0200 Subject: TSGL: Reviving older PC References: <016001c9dc06$2e9793d0$0201a8c0@til4200> Message-ID: <8AC4F704FA8D407E87076601ED1274DE@johnsp2> Guten Morgen, Tilman, Use same heat sink, cleaning off the old paste from CPU and HS first. Apply fresh paste thinly and evenly. Install CPU first, followed by heat sink. Also, take a look at this link re heat pads, etc: http://www.ask.com/bar?q=Heat+sink%2BCPU&page=1&qsrc=0&ab=4&u=http%3A%2F%2Fwww.pcmech.com%2Fbyopc%2Fstep-6-install-heat-sinkfan%2F John in the sunny Odenwald! ----- Original Message ----- From: Tilman Brandl To: Tech Support Guy Mailing List Sent: Sunday, May 24, 2009 2:25 AM Subject: TSGL: Reviving older PC Hi, I'm trying to revive an old machine, one that died out of no known reason. At my shop they told me the Mobo had died, and sold me a new one. 1. heat conductive paste? Now I have to move the Athlon 2800 CPU + heat sink over to the new mobo. I asked the service guy in my shop how to proceed re. the heat conductive paste, and - did I need a fresh one to apply? He said NO, there's enough left on the processor. Meanwhile I've perused the AMD online manual for installing the Athlon, there it says that as soon as you remove the heat sink, you need to renew it, because the conductive paste wouldn't do it's job anymore ... ??? Seems just a bit excessive to me, wouldn't applying a bit of brand new conductive paste suffice? Do any of you have experience with this? Should I follow the advice from my computer shop, or rather the AMD manual? 2. Not dismantling the heat sink ? Alternate idea - I thought maybe I could first get out the old mobo from the casing, enabling me to remove the cpu+heat sink, not touching (removing) the latter at all. After looking more closely at the cpu I find that there's no way to remove it without first dismantling the heat sink - I can't seem to move the lever enough. Or is there a way to do this that I don't see ? Thanks for any hints you might have Tilman _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From tbrandl2 at chello.at Sun May 24 06:22:54 2009 From: tbrandl2 at chello.at (Tilman Brandl) Date: Sun, 24 May 2009 12:22:54 +0200 Subject: TSGL: Reviving older PC References: <016001c9dc06$2e9793d0$0201a8c0@til4200> Message-ID: <01c401c9dc59$9c36d8d0$0201a8c0@til4200> Thanks, guys, for your ideas, I feel more relaxed now re. that task of dismantling the whole darn thing, after reading your posts. Guess I'll go and look for that paste all the same - for safety's sake. I've done this only once in the past, with what probably was a 100MHz processor or similar - lol Seems I forgot a lot of how I did it back then - funny how unreliable my memory is. Thanks again, Tilman in the sunny Vienna Woods ----- Original Message ----- From: "Tilman Brandl" To: "Tech Support Guy Mailing List" Sent: Sunday, May 24, 2009 2:25 AM Subject: TSGL: Reviving older PC > Hi, > > I'm trying to revive an old machine, one that died out of no known reason. At my shop they told me the Mobo had died, and sold me a new one. > > 1. heat conductive paste? > Now I have to move the Athlon 2800 CPU + heat sink over to the new mobo. I asked the service guy in my shop how to proceed re. the heat conductive paste, and - did I need a fresh one to apply? He said NO, there's enough left on the processor. > > Meanwhile I've perused the AMD online manual for installing the Athlon, there it says that as soon as you remove the heat sink, you need to renew it, because the conductive paste wouldn't do it's job anymore ... ??? Seems just a bit excessive to me, wouldn't applying a bit of brand new conductive paste suffice? > > Do any of you have experience with this? Should I follow the advice from my computer shop, or rather the AMD manual? > > 2. Not dismantling the heat sink ? > Alternate idea - I thought maybe I could first get out the old mobo from the casing, enabling me to remove the cpu+heat sink, not touching (removing) the latter at all. After looking more closely at the cpu I find that there's no way to remove it without first dismantling the heat sink - I can't seem to move the lever enough. Or is there a way to do this that I don't see ? > > Thanks for any hints you might have > Tilman From deepend at tpg.com.au Sun May 24 10:55:08 2009 From: deepend at tpg.com.au (Don Penlington) Date: Mon, 25 May 2009 00:55:08 +1000 Subject: TSGL: Printer inks Message-ID: <4.3.2.20090525004758.00c4c1a0@mail.tpg.com.au> Does anyone know what is the shelf life of HP ink cartridges left in original packaging? The reason I ask is that I need to replace a black ink cartridge (HP27). For an extra $10 I can get a special deal which includes a color cartridge (HP28) normally about $35. However, I don't use much color, so I estimate that my present color cartridge should last another 6 months or so. I guess another point is that if cartridges are offered at low prices, I wonder if they might be old stock nearing its use-by date. Dunno if they have a use-by date stamped on them anywhere. Don Penlington From hdavis1 at gmail.com Sun May 24 12:11:01 2009 From: hdavis1 at gmail.com (H Davis) Date: Sun, 24 May 2009 12:11:01 -0400 Subject: TSGL: Printer inks In-Reply-To: <4.3.2.20090525004758.00c4c1a0@mail.tpg.com.au> References: <4.3.2.20090525004758.00c4c1a0@mail.tpg.com.au> Message-ID: <4A197195.7090902@gmail.com> Don, I use the 88 and 88XL (Vivera) cartridges in my HP K5400. I use almost no color ink so I have the same problem you do. I usually keep one cartridge of each color in the machine and another on the shelf. When the one in the machine is replaced I get a new one for the shelf on a casual schedule. Those on my shelf now, which were purchased more than 6 months ago, show dates of July 2009 to January 2011 on the outer packaging. I also have some old cartridges which have a more complete date (year/month/day). None of these say "use by", just the date so it's not clear if this is a "use by" or "sell by" date. However, I checked on the HP web site and found this is a "warranty ends" date. The web site shows LOTS of cartridge types have this date on them. From this I assume the useful life is at least 3 years and I'd bet a good deal longer than that with good storage conditions. H Davis Don Penlington wrote: > Does anyone know what is the shelf life of HP ink cartridges left in > original packaging? > > The reason I ask is that I need to replace a black ink cartridge > (HP27). For an extra $10 I can get a special deal which includes a > color cartridge (HP28) normally about $35. > > However, I don't use much color, so I estimate that my present color > cartridge should last another 6 months or so. > > I guess another point is that if cartridges are offered at low prices, > I wonder if they might be old stock nearing its use-by date. > > Dunno if they have a use-by date stamped on them anywhere. > > Don Penlington > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > -- H Davis hdavis1 at gmail.com From dogbert at earthlink.net Sun May 24 12:13:26 2009 From: dogbert at earthlink.net (Dogbert) Date: Sun, 24 May 2009 12:13:26 -0400 Subject: TSGL: Reviving older PC In-Reply-To: References: <016001c9dc06$2e9793d0$0201a8c0@til4200> Message-ID: <002701c9dc8a$91e21440$0201a8c0@hbcanon> I always use NEW paste or thermal pads (3.5 mm pads from Sidewinder Computer) on clean surfaces. The literature is very consistent on recommending this practice. You want all the thermal conductivity you can get in this situation. HBCanon Geneva, FL -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Russell W. Coover Sent: Saturday, May 23, 2009 22:07 To: 'Tech Support Guy Mailing List' Subject: Re: TSGL: Reviving older PC This may be bad advice but from my experience is correct... I've built several machines and never used the paste. And those that remained in my ownership ran several years without a problem. And those that I built for others were never returned for damage to the CPU. That said, the paste is relatively inexpensive and I see no reason not to use it if you have access to it. It is good insurance. I do believe you will be able to dismantle the heat sink in order to raise the lever. Russ Coover -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Tilman Brandl Sent: Saturday, May 23, 2009 5:26 PM To: Tech Support Guy Mailing List Subject: TSGL: Reviving older PC Hi, I'm trying to revive an old machine, one that died out of no known reason. At my shop they told me the Mobo had died, and sold me a new one. 1. heat conductive paste? Now I have to move the Athlon 2800 CPU + heat sink over to the new mobo. I asked the service guy in my shop how to proceed re. the heat conductive paste, and - did I need a fresh one to apply? He said NO, there's enough left on the processor. Meanwhile I've perused the AMD online manual for installing the Athlon, there it says that as soon as you remove the heat sink, you need to renew it, because the conductive paste wouldn't do it's job anymore ... ??? Seems just a bit excessive to me, wouldn't applying a bit of brand new conductive paste suffice? Do any of you have experience with this? Should I follow the advice from my computer shop, or rather the AMD manual? 2. Not dismantling the heat sink ? Alternate idea - I thought maybe I could first get out the old mobo from the casing, enabling me to remove the cpu+heat sink, not touching (removing) the latter at all. After looking more closely at the cpu I find that there's no way to remove it without first dismantling the heat sink - I can't seem to move the lever enough. Or is there a way to do this that I don't see ? Thanks for any hints you might have Tilman _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From orf at internode.on.net Sun May 24 21:55:56 2009 From: orf at internode.on.net (Orf Bartrop) Date: Mon, 25 May 2009 11:55:56 +1000 Subject: TSGL: Printer inks In-Reply-To: <4.3.2.20090525004758.00c4c1a0@mail.tpg.com.au> References: <4.3.2.20090525004758.00c4c1a0@mail.tpg.com.au> Message-ID: <4A19FAAC.6070403@internode.on.net> Doesn't the supplier offer a guaranteed shelf life for their cartridges? Don Penlington wrote: > Does anyone know what is the shelf life of HP ink cartridges left in > original packaging? > > The reason I ask is that I need to replace a black ink cartridge > (HP27). For an extra $10 I can get a special deal which includes a > color cartridge (HP28) normally about $35. > > However, I don't use much color, so I estimate that my present color > cartridge should last another 6 months or so. > > I guess another point is that if cartridges are offered at low prices, > I wonder if they might be old stock nearing its use-by date. > > Dunno if they have a use-by date stamped on them anywhere. > > Don Penlington > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > From carmelloz at yahoo.com Sun May 31 18:39:27 2009 From: carmelloz at yahoo.com (Ray) Date: Sun, 31 May 2009 15:39:27 -0700 (PDT) Subject: TSGL: ERUNT troubles Message-ID: <796241.4454.qm@web50412.mail.re2.yahoo.com> Hi everyone, I'm really stumped by this and would appreciate some help.? All of a sudden ERUNT is not restoring my backups.? It appears to do so, but when I reboot, no changes have occurred.? I'm really mystified -- any clues about what the problem might be?? This just started up out of the blue and everything else is working fine. Reinstalled it but, unfortunately, that didn't help at all. Thanks. From deepend at tpg.com.au Sun May 31 21:19:47 2009 From: deepend at tpg.com.au (Don Penlington) Date: Mon, 01 Jun 2009 11:19:47 +1000 Subject: TSGL: ERUNT troubles In-Reply-To: <796241.4454.qm@web50412.mail.re2.yahoo.com> Message-ID: <4.3.2.20090601110754.00c56108@mail.tpg.com.au> Ray wrote: >All of a sudden ERUNT is not restoring my backups>> What OS? Maybe your registry is being protected. Do you have any internet security protection suites running. If you have automatic updates, it's always a possibility that one of those could break the system (protecting your registry from unauthorised changes perhaps?). I've been using ERDNT and its forerunner ERD for over 10 years and have never known it to fail. Another possibility is a virus or malware protecting itself. Run some full scans. Is cold booting a bit slow? It should be about 35-50 seconds from power on to desktop appearing. If there's a problem in the system, Windows will revert to a previous known good copy of the registry, thus negating any changes you may have made. This is often why alterations to program settings don't always seem to stick, as booting reverts back to a previous registry. This is nothing to do with ERDNT, but could explain why it doesn't appear to be working. Don Penlington From crtrav at charter.net Sun May 31 21:44:17 2009 From: crtrav at charter.net (Craig) Date: Sun, 31 May 2009 18:44:17 -0700 Subject: TSGL: ERUNT troubles In-Reply-To: <796241.4454.qm@web50412.mail.re2.yahoo.com> References: <796241.4454.qm@web50412.mail.re2.yahoo.com> Message-ID: <4A233271.5090500@charter.net> Hi Ray, I remember having the same problem. The answer for me was to place this shortcut in my Startup folder: "C:\Program Files\ERUNT\AUTOBACK.EXE" %SystemRoot%\ERDNT\AutoBackup\#Date# /noconfirmdelete /noprogresswindow It's covered in the ERUNT's readme.txt about a quarter way down: -------Or, to have ERUNT automatically backup the registry on each Windows startup to a folder named "ERDNT" inside the Windows folder, including a folder named the current date, you could place a shortcut like the following in your Start Menu/Programs/Startup folder: C:\ERUNT\ERUNT.EXE %SystemRoot%\ERDNT\#Date# /noconfirmdelete If you want old restore folders created this way to be deleted automatically from time to time, you can use AUTOBACK.EXE instead of ERUNT.EXE. The AUTOBACK tool is described later in this document. Also, ERUNT Setup offers the choice to add an AutoBackup shortcut to the Startup folder automatically during the installation process. ------------------ hope this helps Craig Ray wrote: > Hi everyone, > > I'm really stumped by this and would appreciate some help. All of a sudden ERUNT is not restoring my backups. It appears to do so, but when I reboot, no changes have occurred. I'm really mystified -- any clues about what the problem might be? This just started up out of the blue and everything else is working fine. Reinstalled it but, unfortunately, that didn't help at all. > > Thanks. > > > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > ------------------------------------------------------------------------ > > > No virus found in this incoming message. > Checked by AVG - www.avg.com > Version: 8.5.339 / Virus Database: 270.12.46/2145 - Release Date: 05/31/09 05:53:00 > > From carmelloz at yahoo.com Sun May 31 21:55:05 2009 From: carmelloz at yahoo.com (Ray) Date: Sun, 31 May 2009 18:55:05 -0700 (PDT) Subject: TSGL: ERUNT troubles Message-ID: <700417.58923.qm@web50407.mail.re2.yahoo.com> Don, thanks for the reply.? I think you are probably right.? I did not even consider this before, but I recently installed the Comodo Firewall which is pretty "stout" in its ability to fend off any threats. This might be the culprit. Not sure how to proceed but I guess I need to find something less intrusive.? If anyone has suggestions I'd be very interested. Thanks again. --- On Sun, 5/31/09, Don Penlington wrote: From: Don Penlington Subject: Re: TSGL: ERUNT troubles To: "Tech Support Guy Mailing List" Date: Sunday, May 31, 2009, 7:19 PM Ray wrote: > All of a sudden ERUNT is not restoring my backups>> What OS? Maybe your registry is being protected. Do you have any internet security protection suites running. If you have automatic updates, it's always a possibility that one of those could break the system (protecting your registry from unauthorised changes perhaps?). I've been using ERDNT and its forerunner ERD for over 10 years and have never known it to fail. Another possibility is a virus or malware protecting itself. Run some full scans. Is cold booting a bit slow? It should be about 35-50 seconds from power on to desktop appearing. If there's a problem in the system, Windows will revert to a previous known good copy of the registry, thus negating any changes you may have made. This is often why alterations to program settings don't always seem to stick, as booting reverts back to a previous registry. This is nothing to do with ERDNT, but could explain why it doesn't appear to be working. Don Penlington _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From carmelloz at yahoo.com Sun May 31 23:05:15 2009 From: carmelloz at yahoo.com (Ray) Date: Sun, 31 May 2009 20:05:15 -0700 (PDT) Subject: TSGL: ERUNT troubles Message-ID: <809656.71459.qm@web50402.mail.re2.yahoo.com> Craig, Just now seeing this.... I will read through this and try to implement it.? I must admit that I'm very bad at reading instructions and applying them...Ha...why is that necessary...(WELL, now it's pretty evident isn't it??) Thanks to everyone. --- On Sun, 5/31/09, Craig wrote: From: Craig Subject: Re: TSGL: ERUNT troubles To: "Tech Support Guy Mailing List" Date: Sunday, May 31, 2009, 7:44 PM Hi Ray, I remember having the same problem. The answer for me was to place this shortcut in my Startup folder: "C:\Program Files\ERUNT\AUTOBACK.EXE" %SystemRoot%\ERDNT\AutoBackup\#Date# /noconfirmdelete /noprogresswindow It's covered in the ERUNT's readme.txt about a quarter way down: -------Or, to have ERUNT automatically backup the registry on each Windows startup to a folder named "ERDNT" inside the Windows folder, including a folder named the current date, you could place a shortcut like the following in your Start Menu/Programs/Startup folder: C:\ERUNT\ERUNT.EXE %SystemRoot%\ERDNT\#Date# /noconfirmdelete If you want old restore folders created this way to be deleted automatically from time to time, you can use AUTOBACK.EXE instead of ERUNT.EXE. The AUTOBACK tool is described later in this document. Also, ERUNT Setup offers the choice to add an AutoBackup shortcut to the Startup folder automatically during the installation process. ------------------ hope this helps Craig Ray wrote: > Hi everyone, > > I'm really stumped by this and would appreciate some help.? All of a sudden ERUNT is not restoring my backups.? It appears to do so, but when I reboot, no changes have occurred.? I'm really mystified -- any clues about what the problem might be?? This just started up out of the blue and everything else is working fine. Reinstalled it but, unfortunately, that didn't help at all. > > Thanks. > > >? ? ???_______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > ------------------------------------------------------------------------ > > > No virus found in this incoming message. > Checked by AVG - www.avg.com Version: 8.5.339 / Virus Database: 270.12.46/2145 - Release Date: 05/31/09 05:53:00 > >??? _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/