From whpike at cox.net Thu Oct 1 23:06:24 2009 From: whpike at cox.net (William Pike) Date: Thu, 1 Oct 2009 23:06:24 -0400 Subject: TSGL: Virus ruined PC In-Reply-To: Message-ID: <20091002030828.LAYI6358.eastrmmtao101.cox.net@eastrmimpo02.cox.net> I know that I'm a little late coming into this, but since I do this kind of thing all the time I wanted to add a few words. First I would do a complete wipe of the c drive, using the xp install routine make sure you create a new partition and then format, (some viri like to hide in non accessible parts of the drive such as in the master file table, and will not be removed by a simple re-format) Second, I would un-plug the D drive while installing xp to the C drive, then after you have your xp up and running with a good virus software installed, re-connect the D drive, (some of the newer viri will jump from drive to drive, I chased one recently that jumped on my flash drive when I plugged it in so that I could access a utility to work on the system) then run a full virus scan on the D drive, make sure you select the options to scan within compressed files, and that you scan ALL files and not just executables. -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Donna Splaine Sent: Thursday, September 24, 2009 8:45 AM To: tsg list Subject: Re: TSGL: Virus ruined PC Hi Russ, I think he had other malware also because each scan he did revealed different stuff, some of which he could eradicate and some not, as the PC had issues for weeks, then finally it just gave up! Also, whatever it was DID fill up the drive with junk and he's remove the file, kill the process, but, of course it never really died. He plans on reformatting the 'C' drive and reinstalling the O/S. Actually he does have a floppy drive but, as you suggest, could use the XP on CD to reformat and install the O/S. Then the plans were to access the 'D' drive from that PC and scan 'D' for a virus. You mention connecting that drive to another PC. I thought drives had to be the same kind of drive as the machine you were putting them in, else it wouldn't read it. We have two newer PCs and I'm assuming I need to find out more about the hardware. This, undoubtedly, will teach me stuff I never wanted to know about h/w ;-) Thanks, Donna > From: coover at fastmail.fm > To: list at tsgserver.com > Date: Tue, 22 Sep 2009 18:50:11 -0700 > Subject: Re: TSGL: Virus ruined PC > > Information on Virtumonde can be found here ... > > http://en.wikipedia.org/wiki/Vundo > > While the computer may have been infected by this trojan, my guess is > that the computer may have been infected by other malware, too. Vundo > (another name for this malware) generally will not stop a computer > from booting, though it will fill up available space on the hard drive > with harmfull files. Of course, if those files take the place of > System files, it is probable that the computer would not boot. > > Do not attempt to clean the virus from the first hard drive ... with > other malware on it, which is probable, you will probably miss one or > several. If you intend to continue use of that hard drive, it needs to > be wiped or reformatted. Do not do the "quick" or "fast" reformat. Do > a complete reformat, or the old malware files may be able to resurrect themselves. > > Assuming you do not have a floppy drive, and are installing an > operating system newer than Win ME, you can format the drive using the > install disk for XP or Vista ... or you can remove the hard drive and > attach it to another computer and reformat it using context menu > options in "My Computer". Don't do this unless the computer to which > you have attached the drive has good, up-to-date anti-virus > protection. If it does, you should be able to format the drive without infecting the rest of the computer. > > Regarding the 2nd hard drive, it is the same message as above. The > drive should be connected to a computer with good, up-to-date > anti-virus protection. The ant-virus software should be able to tell > you if the pictures are infected. If they are not, download them to > another drive, and then format the hard drive. > > It will be lots of work, but, I'm sure, worth it. > > Russ Coover > > -----Original Message----- > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] > On Behalf Of Donna Splaine > Sent: Tuesday, September 22, 2009 5:57 PM > To: tsg list > Subject: TSGL: Virus ruined PC > > > Hello, > > My husband's old PC got a virus - he thinks it was Virtumonde and > ruined the 'C' drive so eventually he couldn't boot. On that same PC, > he had a second hard drive where he stored lots of pictures. > > Here's my question: > > Have any of you had a virus on the C drive that left a second hard > drive unharmed? He's planning on reinstalling XP to access the > pictures and drop them down to a CD or stick. > > Thank you in advance for your help! > > Donna S > > > _________________________________________________________________ > Microsoft brings you a new way to search the web. Try BingT now > http://www.bing.com?form=MFEHPG&publ=WLHMTAG&crea=TEXT_MFEHPG_Core_tag > line_t > ry bing_1x1 > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ _________________________________________________________________ HotmailR has ever-growing storage! Don't worry about storage limits. http://windowslive.com/Tutorial/Hotmail/Storage?ocid=TXT_TAGLM_WL_HM_Tutoria l_Storage_062009 _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From desplaine at hotmail.com Fri Oct 2 13:03:36 2009 From: desplaine at hotmail.com (Donna Splaine) Date: Fri, 2 Oct 2009 13:03:36 -0400 Subject: TSGL: Removing Symantec from my PC In-Reply-To: <4.3.2.20090930132807.00c8f090@mail.tpg.com.au> References: <4AC24C07.7060909@comcast.net> Message-ID: Thanks, Don, for all the good info. There's more to it than I thought! And thanks to all of you who responded. I've learned a lot through this process. I worked in a unix shop for a long time, where viruses were unknown and where it was easy to watch every process being executed at all times and who was doing it. Not so with windows as you know ;-( I was able to uninstall Symantec without a problem. They left behind a Norton directory with just one file in it called Quarantine in it. I can't remove it, as it says 'access denied'. In unix, we had big hammers to take care of stuff like that, but not in windows. In checking with our IT guy here, he said that might be their way of isolating a found problem and that I should try to remove it later. That seems odd to me and I wonder if it could be something that will haunt me later if it somehow executes. Guess I don't trust them! It's not a .exe file, but I still don't like it being left behind. Even CCleaner didn't remove it. So I'll contact their customer support and might get an answer before the year's out ;-) Have a good weekend! Donna > Date: Wed, 30 Sep 2009 13:58:50 +1000 > To: list at tsgserver.com > From: deepend at tpg.com.au > Subject: Re: TSGL: Removing Symantec from my PC > > Donna wrote: > >I didn't realize that the AV s/w wouldn't stop malware from installing on > >my PC.>> > > Donna---you're not alone. Many people don't appreciate that malware in > general covers a huge range of nasty things which cna get into your > computer, of which viruses are only one of many classes. Other classes of > malware are trojans, keyloggers, spyware, etc. Last count I saw was about > 40 distinct classes, thought the borders are a bery grey area. Not all > spyware, for example, is bad. Some software reports back to its makers how > it's used on your computer, so that the manufacturers might be able to > improve it. Some people like that, others think it invades their > privacy. An automatic updater could be classed as spyware. > > A classic example of that occurred quite recently when Microsoft Windows > updates included a "critical" update which put a Microsoft trojan into your > system to report back to Microsoft whether or not you had a registered > activated copy of Windows. Although the intention was perfectly legitimate, > many people objected to the principle. It could in theory lead to Ms > controlling your computer in other ways to suit themselves. The point is, > no antivirus or antimalware picked that up, as far as I know. Was that > desirable, even though it did no harm except to the pirates? Your choice. > We live in an imperfect world. > > However, I digress---so back to your question. > > Avira is reputedly more wide-ranging than either Avast or AVG. It seems to > guard against trojans particularly well, unlike many antivirus programs. > > I've been using Avira and nothing else running in active form for about 2 > years now, and it seems to give very good protection. Regular scans with > Malwarebytes and Superantispyware show very little of any consequence > (tracking cookies and the like). And Avira sure gets pretty excited if I > open any folder containing anything suspicious, like keygen cracks. > > Its footprint is very small, and the update nagscreen is a very minor > annoyance for such good protection. It's a delight to use. > > Free Avira rated No 1 choice recently in one of the leading Australian PC > magazines in a survey of freeware and paid protection suites. (For what > that's worth). There is a paid version, but the free one is fine for > non-commercial stand-alone home computers. > > Don Penlington > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ _________________________________________________________________ Microsoft brings you a new way to search the web. Try Bing? now http://www.bing.com?form=MFEHPG&publ=WLHMTAG&crea=TEXT_MFEHPG_Core_tagline_try bing_1x1 From Engineman1 at aol.com Fri Oct 2 13:11:41 2009 From: Engineman1 at aol.com (Engineman1 at aol.com) Date: Fri, 2 Oct 2009 13:11:41 EDT Subject: TSGL: Removing Symantec from my PC Message-ID: Try Gipo moveonboot. Engineman _http://www.gibinsoft.net/gipoutils/fileutil/index.htm_ (http://www.gibinsoft.net/gipoutils/fileutil/index.htm) In a message dated 10/2/2009 10:06:50 A.M. Pacific Daylight Time, desplaine at hotmail.com writes: Thanks, Don, for all the good info. There's more to it than I thought! And thanks to all of you who responded. I've learned a lot through this process. I worked in a unix shop for a long time, where viruses were unknown and where it was easy to watch every process being executed at all times and who was doing it. Not so with windows as you know ;-( I was able to uninstall Symantec without a problem. They left behind a Norton directory with just one file in it called Quarantine in it. I can't remove it, as it says 'access denied'. In unix, we had big hammers to take care of stuff like that, but not in windows. In checking with our IT guy here, he said that might be their way of isolating a found problem and that I should try to remove it later. That seems odd to me and I wonder if it could be something that will haunt me later if it somehow executes. Guess I don't trust them! It's not a .exe file, but I still don't like it being left behind. Even CCleaner didn't remove it. So I'll contact their customer support and might get an answer before the year's out ;-) Have a good weekend! Donna > Date: Wed, 30 Sep 2009 13:58:50 +1000 > To: list at tsgserver.com > From: deepend at tpg.com.au > Subject: Re: TSGL: Removing Symantec from my PC > > Donna wrote: > >I didn't realize that the AV s/w wouldn't stop malware from installing on > >my PC.>> > > Donna---you're not alone. Many people don't appreciate that malware in > general covers a huge range of nasty things which cna get into your > computer, of which viruses are only one of many classes. Other classes of > malware are trojans, keyloggers, spyware, etc. Last count I saw was about > 40 distinct classes, thought the borders are a bery grey area. Not all > spyware, for example, is bad. Some software reports back to its makers how > it's used on your computer, so that the manufacturers might be able to > improve it. Some people like that, others think it invades their > privacy. An automatic updater could be classed as spyware. > > A classic example of that occurred quite recently when Microsoft Windows > updates included a "critical" update which put a Microsoft trojan into your > system to report back to Microsoft whether or not you had a registered > activated copy of Windows. Although the intention was perfectly legitimate, > many people objected to the principle. It could in theory lead to Ms > controlling your computer in other ways to suit themselves. The point is, > no antivirus or antimalware picked that up, as far as I know. Was that > desirable, even though it did no harm except to the pirates? Your choice. > We live in an imperfect world. > > However, I digress---so back to your question. > > Avira is reputedly more wide-ranging than either Avast or AVG. It seems to > guard against trojans particularly well, unlike many antivirus programs. > > I've been using Avira and nothing else running in active form for about 2 > years now, and it seems to give very good protection. Regular scans with > Malwarebytes and Superantispyware show very little of any consequence > (tracking cookies and the like). And Avira sure gets pretty excited if I > open any folder containing anything suspicious, like keygen cracks. > > Its footprint is very small, and the update nagscreen is a very minor > annoyance for such good protection. It's a delight to use. > > Free Avira rated No 1 choice recently in one of the leading Australian PC > magazines in a survey of freeware and paid protection suites. (For what > that's worth). There is a paid version, but the free one is fine for > non-commercial stand-alone home computers. > > Don Penlington > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ _________________________________________________________________ Microsoft brings you a new way to search the web. Try Bing? now http://www.bing.com?form=MFEHPG&publ=WLHMTAG&crea=TEXT_MFEHPG_Core_tagline_t ry bing_1x1 _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From hdavis1 at gmail.com Fri Oct 2 15:42:38 2009 From: hdavis1 at gmail.com (H Davis) Date: Fri, 02 Oct 2009 15:42:38 -0400 Subject: TSGL: Removing Symantec from my PC In-Reply-To: References: Message-ID: <4AC657AE.90204@gmail.com> Donna, There's a pretty good chance you can delete the quarantine file after a reboot. Something had it opened and when you deleted that thing it left quarantine locked. If it's still locked after booting, use Engineman's suggestion or there are a lot of free programs out there that will do what you want. H Davis Engineman1 at aol.com wrote: > Try Gipo moveonboot. > > Engineman > > _http://www.gibinsoft.net/gipoutils/fileutil/index.htm_ > (http://www.gibinsoft.net/gipoutils/fileutil/index.htm) > > > In a message dated 10/2/2009 10:06:50 A.M. Pacific Daylight Time, > desplaine at hotmail.com writes: > > > Thanks, Don, for all the good info. There's more to it than I thought! > > > And thanks to all of you who responded. I've learned a lot through > > this process. I worked in a unix shop for a long time, where viruses > > were unknown and where it was easy to watch every process being > > executed at all times and who was doing it. Not so with windows as > > you know ;-( > > > I was able to uninstall Symantec without a problem. They left behind > > a Norton directory with just one file in it called Quarantine in it. I > can't > > remove it, as it says 'access denied'. In unix, we had big hammers to take > > care of stuff like that, but not in windows. In checking with our IT guy > > here, he said that might be their way of isolating a found problem and > > that I should try to remove it later. That seems odd to me and I wonder > > if it could be something that will haunt me later if it somehow executes. > > Guess I don't trust them! It's not a .exe file, but I still don't like it > being > > left behind. Even CCleaner didn't remove it. So I'll contact their customer > > support and might get an answer before the year's out ;-) > > > > Have a good weekend! > > Donna > > > > > > > > >> Date: Wed, 30 Sep 2009 13:58:50 +1000 >> To: list at tsgserver.com >> From: deepend at tpg.com.au >> Subject: Re: TSGL: Removing Symantec from my PC >> >> Donna wrote: >> >>> I didn't realize that the AV s/w wouldn't stop malware from installing >>> > on > >>> my PC.>> >>> >> >> Donna---you're not alone. Many people don't appreciate that malware in >> general covers a huge range of nasty things which cna get into your >> computer, of which viruses are only one of many classes. Other classes >> > of > >> malware are trojans, keyloggers, spyware, etc. Last count I saw was >> > about > >> 40 distinct classes, thought the borders are a bery grey area. Not all >> spyware, for example, is bad. Some software reports back to its makers >> > how > >> it's used on your computer, so that the manufacturers might be able to >> improve it. Some people like that, others think it invades their >> privacy. An automatic updater could be classed as spyware. >> >> A classic example of that occurred quite recently when Microsoft Windows >> updates included a "critical" update which put a Microsoft trojan into >> > your > >> system to report back to Microsoft whether or not you had a registered >> activated copy of Windows. Although the intention was perfectly >> > legitimate, > >> many people objected to the principle. It could in theory lead to Ms >> controlling your computer in other ways to suit themselves. The point >> > is, > >> no antivirus or antimalware picked that up, as far as I know. Was that >> desirable, even though it did no harm except to the pirates? Your >> > choice. > >> We live in an imperfect world. >> >> However, I digress---so back to your question. >> >> Avira is reputedly more wide-ranging than either Avast or AVG. It seems >> > to > >> guard against trojans particularly well, unlike many antivirus programs. >> >> I've been using Avira and nothing else running in active form for about >> > 2 > >> years now, and it seems to give very good protection. Regular scans with >> Malwarebytes and Superantispyware show very little of any consequence >> (tracking cookies and the like). And Avira sure gets pretty excited if I >> open any folder containing anything suspicious, like keygen cracks. >> >> Its footprint is very small, and the update nagscreen is a very minor >> annoyance for such good protection. It's a delight to use. >> >> Free Avira rated No 1 choice recently in one of the leading Australian >> > PC > >> magazines in a survey of freeware and paid protection suites. (For what >> that's worth). There is a paid version, but the free one is fine for >> non-commercial stand-alone home computers. >> >> Don Penlington >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> > > > _________________________________________________________________ > Microsoft brings you a new way to search the web. Try Bing? now > http://www.bing.com?form=MFEHPG&publ=WLHMTAG&crea=TEXT_MFEHPG_Core_tagline_t > ry bing_1x1 > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > -- H Davis hdavis1 at gmail.com From baracouder at aol.com Sat Oct 3 04:38:22 2009 From: baracouder at aol.com (Alan) Date: Sat, 03 Oct 2009 09:38:22 +0100 Subject: TSGL: Data recovery hopefully. Message-ID: <4AC70D7E.8050501@aol.com> Hello all I burned a disc with Nero (data dvd + rw) that has important files on it. Unfortunatley I did not verify the disk, duh, and low n behold its gone t*ts up. I have tried iso buster and a couple of other progs to attempt retrieval but nowt, messages like bad sector here there n everywhere or they have nothing to say and just spit it out. When I try to explore the disk through windows it hangs and the drive makes noises like someone trying to roll a triangle up a hill. Do any of you know a way to get the data back, hope you do :-) . Regards Alan. From deepend at tpg.com.au Sat Oct 3 09:31:24 2009 From: deepend at tpg.com.au (Don Penlington) Date: Sat, 03 Oct 2009 23:31:24 +1000 Subject: TSGL: Vista password lost Message-ID: <4.3.2.20091003232440.00c5af30@mail.tpg.com.au> Does anyone know whether there have been any recent Vista updates which have strengthened the Vista logon password? I recently had an occasion where the user had created a new password but omitted to write it down. He thinks it was about 12 characters. My 2 normal password recovery disks were unsuccessful, each of which is supposed to be highly rated and both have been successful in the past. In that case, I reformatted and reinstalled Vista after saving his data, but I wonder why the recovery disks wouldn't work. It has occurred to me that perhaps Microsoft may have recently strengthened its password security. I know it has come under a lot of criticism for the fact that passwords can be so readily defeated. Don Penlington From deepend at tpg.com.au Sat Oct 3 09:56:36 2009 From: deepend at tpg.com.au (Don Penlington) Date: Sat, 03 Oct 2009 23:56:36 +1000 Subject: TSGL: Data recovery hopefully. In-Reply-To: <4AC70D7E.8050501@aol.com> Message-ID: <4.3.2.20091003234851.00cb7c98@mail.tpg.com.au> Alan wrote: >I burned a disc with Nero (data dvd + rw) that has important files on it. >Unfortunatley I did not verify the disk, duh, and low n behold its gone >t*ts up>> There's plenty of corrupted disk recovery software out there, but can't advise since you don't say what you've already tried. Try Googling for "corrupted disk data recovery". You'll get about 2 million choices. Must be a common occurrence! Try physically cleaning the disk. You must wipe from the center out, never in circular motion. I usually use just a damp warm chamois cloth on bad music CD's. It generally seems to work. There's prolly more sophisticated special cleaning fluids. Don Penlington From edlynn at usa.com Sat Oct 3 11:35:40 2009 From: edlynn at usa.com (EdlynnUSA) Date: Sat, 3 Oct 2009 11:35:40 -0400 Subject: TSGL: getting the master System Filles Message-ID: <8899E2377A5448C2BF1B4D186CC367F5@mine> In April, 2004, I purchased an Inspiron 9100 laptop from Dell. It has been serving me well, but recently, my XpPro/SP2 has been crashing, and one of my normal checks would be an SFC scan to make sure that all the system files are in tact without corruption. I have contacted Dell telephone Support 6 times in an attempt to receive a complete copy of the files which should have been part of my operating system reinstall disk that came with the machine. Tech Support advised me to insert that disk when requested, in order to initiate the scan. The machine error message told me that this was the wrong disk. Tech Support hung up twice, and there were four instances pointing to my failure in not following instructions. My request for a copy of the System Files was ignored. Fortunately, prior to this date, it was not necessary for me to reformat, as this missing information would be crucial to that action as well. Does anyone know the email address for me to register my complaint and resolve my problem? Where else can I find a complete copy of the Files to use for an SFC? Thanks. ED From deepend at tpg.com.au Sat Oct 3 12:48:47 2009 From: deepend at tpg.com.au (Don Penlington) Date: Sun, 04 Oct 2009 02:48:47 +1000 Subject: TSGL: getting the master System Filles In-Reply-To: <8899E2377A5448C2BF1B4D186CC367F5@mine> Message-ID: <4.3.2.20091004022300.00c9fbf8@mail.tpg.com.au> Ed wrote: >I have contacted Dell telephone Support 6 times in an attempt to receive a >complete copy of the files which should have been part of my operating >system reinstall disk that came with the machine.>> I'm completely puzzled as to exactly what your problem is. Just receiving a set of "system files" would be of no use. Perhaps Dell is equally puzzled as to exactly what you want. Are you saying that you did not receive a recovery disk when you purchased the machine? Or is that disk now corrupt? (hardly surprising after 5 years if you didn't make a copy of it). Or do you mean that you are using a recovery disk intended for another computer? That won't work, as the disk is configured to only run on one specific computer. Is it only SFC which won't run?---does it look as if you can you reformat and reinstall XP from the recovery disk? That's prolly your best option if all else fails. Have you made any hardware changes to the laptop since it was new---such as a new hard drive for example? That might be enough to cause your recovery disk to throw up error messages. I suspect SFC might not run also if you have used XP updates over that period, as your OS will now be very different from the original one and scandisk would see a different set of system files. That's quite a common scenario. To obtain a "full set of system files" you would need to purchase a full copy of XP, reformat your machine, and start from scratch. Dell would probably be in danger of infringing their licensing rights from Microsoft by supplying you with a full copy of XP. In any event, I've rarely known SFC to do much good. It's more likely that software or hardware conflicts are causing the instability. Try uninstalling and reinstalling all your programs and hardware drivers. Remove everything from startup. That will more than likely fix the problem. A machine 5 years old is well overdue for a full reformat anyway to get rid of all the crud the inevitably builds up over time. One of the biggest drawbacks when purchasing brand name computers is that they don't normally supply you with a full copy of the operating system (XP in this case) so that you can't do a full reformat and clean reinstall. You can only use the "recovery disk" which will reload all the Dell crap which would have been present on the original machine. Don Penlington From baracouder at aol.com Sat Oct 3 15:53:53 2009 From: baracouder at aol.com (Alan) Date: Sat, 03 Oct 2009 20:53:53 +0100 Subject: TSGL: Data recovery hopefully. In-Reply-To: <4.3.2.20091003234851.00cb7c98@mail.tpg.com.au> References: <4.3.2.20091003234851.00cb7c98@mail.tpg.com.au> Message-ID: <4AC7ABD1.9010708@aol.com> Thanks Don Ye there is just a few progs :), out there and I have tried too many to mention, with no joy. Seems to be to many bad sectors. Even the free to try products are not coming up with owt, which is nice cause there is no false dawns for my cash ;) There is mention of progs that can get data from a "Quick erased disk" but im loathe to go ahead while there is still hope coming from this board. Regards Alan. > Alan wrote: >> I burned a disc with Nero (data dvd + rw) that has important files on >> it. Unfortunatley I did not verify the disk, duh, and low n behold >> its gone t*ts up>> > Don Penlington wrote: > There's plenty of corrupted disk recovery software out there, but > can't advise since you don't say what you've already tried. Try > Googling for "corrupted disk data recovery". You'll get about 2 > million choices. Must be a common occurrence! > > Try physically cleaning the disk. You must wipe from the center out, > never in circular motion. I usually use just a damp warm chamois cloth > on bad music CD's. It generally seems to work. There's prolly more > sophisticated special cleaning fluids. > > Don Penlington > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ From coover at fastmail.fm Sat Oct 3 17:40:36 2009 From: coover at fastmail.fm (Russell W. Coover) Date: Sat, 3 Oct 2009 14:40:36 -0700 Subject: TSGL: Data recovery hopefully. In-Reply-To: <4AC7ABD1.9010708@aol.com> References: <4.3.2.20091003234851.00cb7c98@mail.tpg.com.au> <4AC7ABD1.9010708@aol.com> Message-ID: <0CDA6BC351EE48CA80A33BDB14FF79DF@OwnerPC> I'm not going to try to give you something that may work, because, frankly, I do not have any solutions in mind, just a suggestion for others who may want to try the same thing you tried ... DO NOT BACK UP TO CD-RW OR DVD RW DISKS. They are highly unreliable. If you are going to backup to a disk, use the permanent variety, CD-R or DVD + or -R only. I am sorry that I cannot offer a solution, but I am a bit pessimistic that you will be able to recover your files. Russ -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Alan Sent: Saturday, October 03, 2009 12:54 PM To: Tech Support Guy Mailing List Subject: Re: TSGL: Data recovery hopefully. Thanks Don Ye there is just a few progs :), out there and I have tried too many to mention, with no joy. Seems to be to many bad sectors. Even the free to try products are not coming up with owt, which is nice cause there is no false dawns for my cash ;) There is mention of progs that can get data from a "Quick erased disk" but im loathe to go ahead while there is still hope coming from this board. Regards Alan. > Alan wrote: >> I burned a disc with Nero (data dvd + rw) that has important files on >> it. Unfortunatley I did not verify the disk, duh, and low n behold >> its gone t*ts up>> > Don Penlington wrote: > There's plenty of corrupted disk recovery software out there, but > can't advise since you don't say what you've already tried. Try > Googling for "corrupted disk data recovery". You'll get about 2 > million choices. Must be a common occurrence! > > Try physically cleaning the disk. You must wipe from the center out, > never in circular motion. I usually use just a damp warm chamois cloth > on bad music CD's. It generally seems to work. There's prolly more > sophisticated special cleaning fluids. > > Don Penlington > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From coover at fastmail.fm Sat Oct 3 17:51:12 2009 From: coover at fastmail.fm (Russell W. Coover) Date: Sat, 3 Oct 2009 14:51:12 -0700 Subject: TSGL: Vista password lost In-Reply-To: <4.3.2.20091003232440.00c5af30@mail.tpg.com.au> References: <4.3.2.20091003232440.00c5af30@mail.tpg.com.au> Message-ID: <88B7A34EE35545CEA38ABF941E970017@OwnerPC> Don, I see you (as of yet) have not received an answer to your question. Like other problems that cam up today, I have no solution. But just in case others have "missed" your post, I am sending this reply to "bump" your request for help to the top again. To those folks getting this email, please read or reread Don's call for help below. Maybe you can help him. Russ Russ -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Don Penlington Sent: Saturday, October 03, 2009 6:31 AM To: Tech Support Guy Mailing List Subject: TSGL: Vista password lost Does anyone know whether there have been any recent Vista updates which have strengthened the Vista logon password? I recently had an occasion where the user had created a new password but omitted to write it down. He thinks it was about 12 characters. My 2 normal password recovery disks were unsuccessful, each of which is supposed to be highly rated and both have been successful in the past. In that case, I reformatted and reinstalled Vista after saving his data, but I wonder why the recovery disks wouldn't work. It has occurred to me that perhaps Microsoft may have recently strengthened its password security. I know it has come under a lot of criticism for the fact that passwords can be so readily defeated. Don Penlington _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From edlynn at usa.com Sat Oct 3 16:54:32 2009 From: edlynn at usa.com (EdlynnUSA) Date: Sat, 3 Oct 2009 16:54:32 -0400 Subject: TSGL: getting the master System Filles References: <4.3.2.20091004022300.00c9fbf8@mail.tpg.com.au> Message-ID: Hi Don - Thanks for the reply, but I remain in the same situation - this time with a life/death decision. Is my five year old too old to operate efficiently in its' environment of many years worth of MS "critical" updates? The only hardware changes made are 1. Added memory to total 1GB 2. Added a 22" flat scereen monitor 3. Added a USB keyboard 4. Added a USB optical mouse If I cannot get a clean reinstall with the recovery disk that I have, I would like to lay this problem at Dell's feet. I still need their email address, as the phone support has proven to be of no value to me. At RUN command and SFCscannow I was directed to insert the recovery disk to compare that which I have with that which was there originally. My recovery disk was rejected because the correct files were not there. I am interpreting that it also means that a 'clean' reinstall would not be possible with what Dell supplied. I have been using this machine as a replicator for the setup I have when I travel to Florida for the winter. This is more convenient than having two complete systems in sync, which I used to do with desktops. That little kicker about the recovery disk probably not lasting this long is a wake up call for me. I wonder what Dell would say about that. In '03, I junked two Dell desktops with failed motherboards and hard drives. I don't think Dell is worth the third strike. Thanks for the help anyway, Don. ED From: Don Penlington To: Tech Support Guy Mailing List Sent: Saturday, October 03, 2009 12:48 PM Subject: Re: TSGL: getting the master System Filles Ed wrote: >I have contacted Dell telephone Support 6 times in an attempt to receive a >complete copy of the files which should have been part of my operating >system reinstall disk that came with the machine.>> I'm completely puzzled as to exactly what your problem is. Just receiving a set of "system files" would be of no use. Perhaps Dell is equally puzzled as to exactly what you want. Are you saying that you did not receive a recovery disk when you purchased the machine? Or is that disk now corrupt? (hardly surprising after 5 years if you didn't make a copy of it). Or do you mean that you are using a recovery disk intended for another computer? That won't work, as the disk is configured to only run on one specific computer. Is it only SFC which won't run?---does it look as if you can you reformat and reinstall XP from the recovery disk? That's prolly your best option if all else fails. Have you made any hardware changes to the laptop since it was new---such as a new hard drive for example? That might be enough to cause your recovery disk to throw up error messages. I suspect SFC might not run also if you have used XP updates over that period, as your OS will now be very different from the original one and scandisk would see a different set of system files. That's quite a common scenario. To obtain a "full set of system files" you would need to purchase a full copy of XP, reformat your machine, and start from scratch. Dell would probably be in danger of infringing their licensing rights from Microsoft by supplying you with a full copy of XP. In any event, I've rarely known SFC to do much good. It's more likely that software or hardware conflicts are causing the instability. Try uninstalling and reinstalling all your programs and hardware drivers. Remove everything from startup. That will more than likely fix the problem. A machine 5 years old is well overdue for a full reformat anyway to get rid of all the crud the inevitably builds up over time. One of the biggest drawbacks when purchasing brand name computers is that they don't normally supply you with a full copy of the operating system (XP in this case) so that you can't do a full reformat and clean reinstall. You can only use the "recovery disk" which will reload all the Dell crap which would have been present on the original machine. Don Penlington _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From hdavis1 at gmail.com Sat Oct 3 21:21:14 2009 From: hdavis1 at gmail.com (H Davis) Date: Sat, 03 Oct 2009 21:21:14 -0400 Subject: TSGL: getting the master System Filles In-Reply-To: References: <4.3.2.20091004022300.00c9fbf8@mail.tpg.com.au> Message-ID: <4AC7F88A.1030902@gmail.com> Come on Ed, You know you want a new, shiny laptop. Put the beast out to pasture after recovering any usable parts and move on. If you can hold out until Windows 7 is out that would make a nice trade up. H Davis EdlynnUSA wrote: > Hi Don - > > Thanks for the reply, but I remain in the same situation - this time with a life/death decision. Is my five year old too old to operate efficiently in its' environment of many years worth of MS "critical" > updates? The only hardware changes made are > 1. Added memory to total 1GB > 2. Added a 22" flat scereen monitor > 3. Added a USB keyboard > 4. Added a USB optical mouse > > If I cannot get a clean reinstall with the recovery disk that I have, I would like to lay this problem at Dell's feet. I still need their email address, as the phone support has proven to be of no value to me. > > At RUN command and SFCscannow I was directed to insert the recovery disk to compare that which I have with that which was there originally. My recovery disk was rejected because the correct files were not there. I am interpreting that it also means that a 'clean' reinstall would not be possible with what Dell supplied. > > I have been using this machine as a replicator for the setup I have when I travel to Florida for the winter. This is more convenient than having two complete systems in sync, which I used to do with desktops. > > That little kicker about the recovery disk probably not lasting this long is a wake up call for me. I wonder what Dell would say about that. In '03, I junked two Dell desktops with failed motherboards and hard drives. I don't think Dell is worth the third strike. > > Thanks for the help anyway, Don. > > ED > > From: Don Penlington > To: Tech Support Guy Mailing List > Sent: Saturday, October 03, 2009 12:48 PM > Subject: Re: TSGL: getting the master System Filles > > > Ed wrote: > >I have contacted Dell telephone Support 6 times in an attempt to receive a > >complete copy of the files which should have been part of my operating > >system reinstall disk that came with the machine.>> > > > I'm completely puzzled as to exactly what your problem is. Just receiving a > set of "system files" would be of no use. Perhaps Dell is equally puzzled > as to exactly what you want. > > Are you saying that you did not receive a recovery disk when you purchased > the machine? Or is that disk now corrupt? (hardly surprising after 5 years > if you didn't make a copy of it). > > Or do you mean that you are using a recovery disk intended for another > computer? That won't work, as the disk is configured to only run on one > specific computer. > > Is it only SFC which won't run?---does it look as if you can you reformat > and reinstall XP from the recovery disk? > > That's prolly your best option if all else fails. > > Have you made any hardware changes to the laptop since it was new---such as > a new hard drive for example? That might be enough to cause your recovery > disk to throw up error messages. > > I suspect SFC might not run also if you have used XP updates over that > period, as your OS will now be very different from the original one and > scandisk would see a different set of system files. That's quite a common > scenario. > > To obtain a "full set of system files" you would need to purchase a full > copy of XP, reformat your machine, and start from scratch. Dell would > probably be in danger of infringing their licensing rights from Microsoft > by supplying you with a full copy of XP. > > In any event, I've rarely known SFC to do much good. It's more likely that > software or hardware conflicts are causing the instability. > > Try uninstalling and reinstalling all your programs and hardware drivers. > Remove everything from startup. That will more than likely fix the problem. > A machine 5 years old is well overdue for a full reformat anyway to get rid > of all the crud the inevitably builds up over time. > > One of the biggest drawbacks when purchasing brand name computers is that > they don't normally supply you with a full copy of the operating system (XP > in this case) so that you can't do a full reformat and clean reinstall. You > can only use the "recovery disk" which will reload all the Dell crap which > would have been present on the original machine. > > Don Penlington > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > -- H Davis hdavis1 at gmail.com From whpike at cox.net Sun Oct 4 00:47:09 2009 From: whpike at cox.net (William Pike) Date: Sun, 4 Oct 2009 00:47:09 -0400 Subject: TSGL: getting the master System Filles In-Reply-To: <8899E2377A5448C2BF1B4D186CC367F5@mine> Message-ID: <20091004044712.SIBU19495.eastrmmtao106.cox.net@eastrmimpo01.cox.net> Sfc is usually fairly useless, I know some would disagree with me on that:-) but generally you would be better off simply reformatting and reinstalling. On a side note; I saw in another e-mail on this thread where you said something about many years of MS Critical updates, you should exercise a little caution with those updates, if you look at the tech data on them you'll find that a good majority of them are intended for machines in a multi user environment, I pick and chose which updates I install, I do not install anything that I do not need, I have no need for updates that have to do with someone logging onto my system locally as I'm the only one who uses the machine, some of these updates can really cause issues, spend a little time and see exactly what the update is intended to do and decide if you NEED it or not, if not then don't download it. -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of EdlynnUSA Sent: Saturday, October 03, 2009 11:36 AM To: TechSupportGuys Subject: TSGL: getting the master System Filles In April, 2004, I purchased an Inspiron 9100 laptop from Dell. It has been serving me well, but recently, my XpPro/SP2 has been crashing, and one of my normal checks would be an SFC scan to make sure that all the system files are in tact without corruption. I have contacted Dell telephone Support 6 times in an attempt to receive a complete copy of the files which should have been part of my operating system reinstall disk that came with the machine. Tech Support advised me to insert that disk when requested, in order to initiate the scan. The machine error message told me that this was the wrong disk. Tech Support hung up twice, and there were four instances pointing to my failure in not following instructions. My request for a copy of the System Files was ignored. Fortunately, prior to this date, it was not necessary for me to reformat, as this missing information would be crucial to that action as well. Does anyone know the email address for me to register my complaint and resolve my problem? Where else can I find a complete copy of the Files to use for an SFC? Thanks. ED _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From johnmount6 at hotmail.com Sun Oct 4 09:42:04 2009 From: johnmount6 at hotmail.com (john mount) Date: Sun, 4 Oct 2009 21:42:04 +0800 Subject: TSGL: Internet Options.eing to open Message-ID: My Internet Options is refusing to open, I can't remember clicking on anything that would disable it, has anyone any idea how to rectify this please. Every thing else in control panel opens with no bother. I am using Windows Xp sp3. John. _________________________________________________________________ View photos of singles in your area Click Here http://clk.atdmt.com/NMN/go/150855801/direct/01/ From leximou at earthlink.net Sun Oct 4 10:03:37 2009 From: leximou at earthlink.net (Lexi) Date: Sun, 04 Oct 2009 10:03:37 -0400 Subject: TSGL: getting the master System Filles In-Reply-To: References: <4.3.2.20091004022300.00c9fbf8@mail.tpg.com.au> Message-ID: <4AC8AB39.4030801@earthlink.net> Coming into this one a little late - Ed, look in your windows folder on C: and see if you have an i386 folder. If you do, you're half way there. Also, what service pack are you running? Lex From desplaine at hotmail.com Sun Oct 4 10:37:55 2009 From: desplaine at hotmail.com (Donna Splaine) Date: Sun, 4 Oct 2009 10:37:55 -0400 Subject: TSGL: Virus ruined PC In-Reply-To: <20091002030828.LAYI6358.eastrmmtao101.cox.net@eastrmimpo02.cox.net> References: Message-ID: You're not late in coming into this ... my husband hasn't even started this project ;-( I appreciate your input. I'll have him read this before starting. Thanks, Donna > From: whpike at cox.net > To: list at tsgserver.com > Date: Thu, 1 Oct 2009 23:06:24 -0400 > Subject: Re: TSGL: Virus ruined PC > > I know that I'm a little late coming into this, but since I do this kind of > thing all the time I wanted to add a few words. > First I would do a complete wipe of the c drive, using the xp install > routine make sure you create a new partition and then format, (some viri > like to hide in non accessible parts of the drive such as in the master file > table, and will not be removed by a simple re-format) > Second, I would un-plug the D drive while installing xp to the C drive, then > after you have your xp up and running with a good virus software installed, > re-connect the D drive, (some of the newer viri will jump from drive to > drive, I chased one recently that jumped on my flash drive when I plugged it > in so that I could access a utility to work on the system) then run a full > virus scan on the D drive, make sure you select the options to scan within > compressed files, and that you scan ALL files and not just executables. > > -----Original Message----- > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On > Behalf Of Donna Splaine > Sent: Thursday, September 24, 2009 8:45 AM > To: tsg list > Subject: Re: TSGL: Virus ruined PC > > > Hi Russ, > > I think he had other malware also because each scan he did revealed > different stuff, some of which he could eradicate and some not, as the PC > had issues for weeks, then finally it just gave up! Also, whatever it was > DID fill up the drive with junk and he's remove the file, kill the process, > but, of course it never really died. > > He plans on reformatting the 'C' drive and reinstalling the O/S. > Actually he does have a floppy drive but, as you suggest, could use the XP > on CD to reformat and install the O/S. > > Then the plans were to access the 'D' drive from that PC and scan 'D' for a > virus. You mention connecting that drive to another PC. > I thought drives had to be the same kind of drive as the machine you were > putting them in, else it wouldn't read it. We have two newer PCs and I'm > assuming I need to find out more about the hardware. > > This, undoubtedly, will teach me stuff I never wanted to know about h/w ;-) > > Thanks, > Donna > > > > From: coover at fastmail.fm > > To: list at tsgserver.com > > Date: Tue, 22 Sep 2009 18:50:11 -0700 > > Subject: Re: TSGL: Virus ruined PC > > > > Information on Virtumonde can be found here ... > > > > http://en.wikipedia.org/wiki/Vundo > > > > While the computer may have been infected by this trojan, my guess is > > that the computer may have been infected by other malware, too. Vundo > > (another name for this malware) generally will not stop a computer > > from booting, though it will fill up available space on the hard drive > > with harmfull files. Of course, if those files take the place of > > System files, it is probable that the computer would not boot. > > > > Do not attempt to clean the virus from the first hard drive ... with > > other malware on it, which is probable, you will probably miss one or > > several. If you intend to continue use of that hard drive, it needs to > > be wiped or reformatted. Do not do the "quick" or "fast" reformat. Do > > a complete reformat, or the old malware files may be able to resurrect > themselves. > > > > Assuming you do not have a floppy drive, and are installing an > > operating system newer than Win ME, you can format the drive using the > > install disk for XP or Vista ... or you can remove the hard drive and > > attach it to another computer and reformat it using context menu > > options in "My Computer". Don't do this unless the computer to which > > you have attached the drive has good, up-to-date anti-virus > > protection. If it does, you should be able to format the drive without > infecting the rest of the computer. > > > > Regarding the 2nd hard drive, it is the same message as above. The > > drive should be connected to a computer with good, up-to-date > > anti-virus protection. The ant-virus software should be able to tell > > you if the pictures are infected. If they are not, download them to > > another drive, and then format the hard drive. > > > > It will be lots of work, but, I'm sure, worth it. > > > > Russ Coover > > > > -----Original Message----- > > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] > > On Behalf Of Donna Splaine > > Sent: Tuesday, September 22, 2009 5:57 PM > > To: tsg list > > Subject: TSGL: Virus ruined PC > > > > > > Hello, > > > > My husband's old PC got a virus - he thinks it was Virtumonde and > > ruined the 'C' drive so eventually he couldn't boot. On that same PC, > > he had a second hard drive where he stored lots of pictures. > > > > Here's my question: > > > > Have any of you had a virus on the C drive that left a second hard > > drive unharmed? He's planning on reinstalling XP to access the > > pictures and drop them down to a CD or stick. > > > > Thank you in advance for your help! > > > > Donna S > > > > > > _________________________________________________________________ > > Microsoft brings you a new way to search the web. Try BingT now > > http://www.bing.com?form=MFEHPG&publ=WLHMTAG&crea=TEXT_MFEHPG_Core_tag > > line_t > > ry bing_1x1 > > _______________________________________________ > > Tech Support Guy Mailing List > > http://www.tsgserver.com/list/ > > > > > > _______________________________________________ > > Tech Support Guy Mailing List > > http://www.tsgserver.com/list/ > > _________________________________________________________________ > HotmailR has ever-growing storage! Don't worry about storage limits. > http://windowslive.com/Tutorial/Hotmail/Storage?ocid=TXT_TAGLM_WL_HM_Tutoria > l_Storage_062009 > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ _________________________________________________________________ Hotmail: Free, trusted and rich email service. http://clk.atdmt.com/GBL/go/171222984/direct/01/ From alan_mitchell at mindspring.com Sun Oct 4 10:51:56 2009 From: alan_mitchell at mindspring.com (Alan Mitchell) Date: Sun, 4 Oct 2009 10:51:56 -0400 Subject: TSGL: Vista password lost In-Reply-To: <4.3.2.20091003232440.00c5af30@mail.tpg.com.au> References: <4.3.2.20091003232440.00c5af30@mail.tpg.com.au> Message-ID: <58D3F4F24F7E4FC7A177F386FC1E7354@DESKTOP> Don, I have had excellent results with a free Password changer/remover I obtained from the web (it was developed under GNU). Unfortunately I can't remember the name of the program, but here is the README information that will help you find the program and burn it to CD or thumb drive. I have used it twice on Vista, once on NT and a number of times on XP. Alan * * * Windows NT/2k/XP/Vista Change Password / Registry Editor / Boot CD * * * * (c) 1998-2008 Petter Nordahl-Hagen. Distributed under GNU GPL v2 * * * * DISCLAIMER: THIS SOFTWARE COMES WITH ABSOLUTELY NO WARRANTIES! * * THE AUTHOR CAN NOT BE HELD RESPONSIBLE FOR ANY DAMAGE * * CAUSED BY THE (MIS)USE OF THIS SOFTWARE * * * * More info at: http://home.eunet.no/~pnordahl/ntpasswd/ * * Email : pnordahl at eunet.no -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Don Penlington Sent: Saturday, October 03, 2009 9:31 AM To: Tech Support Guy Mailing List Subject: TSGL: Vista password lost Does anyone know whether there have been any recent Vista updates which have strengthened the Vista logon password? I recently had an occasion where the user had created a new password but omitted to write it down. He thinks it was about 12 characters. My 2 normal password recovery disks were unsuccessful, each of which is supposed to be highly rated and both have been successful in the past. In that case, I reformatted and reinstalled Vista after saving his data, but I wonder why the recovery disks wouldn't work. It has occurred to me that perhaps Microsoft may have recently strengthened its password security. I know it has come under a lot of criticism for the fact that passwords can be so readily defeated. Don Penlington _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From nortnarg at gmail.com Sun Oct 4 11:16:07 2009 From: nortnarg at gmail.com (Ron Grant) Date: Sun, 04 Oct 2009 10:16:07 -0500 Subject: TSGL: Internet Options.eing to open In-Reply-To: References: Message-ID: <4AC8BC37.3070000@gmail.com> Are you using Spybot search and destroy? I have seen the settings in this program lock you out of IE options before. Ron ```````` john mount wrote: > > > My Internet Options is refusing to open, I can't remember clicking on anything that would disable it, has anyone any idea how to rectify this please. > > > > Every thing else in control panel opens with no bother. > > > > I am using Windows Xp sp3. > > > > John. > > _________________________________________________________________ > View photos of singles in your area Click Here > http://clk.atdmt.com/NMN/go/150855801/direct/01/ > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > -- Is your computer changing the world? http://www.worldcommunitygrid.org/index.jsp http://twitter.com/nortnarg From deepend at tpg.com.au Sun Oct 4 12:04:22 2009 From: deepend at tpg.com.au (Don Penlington) Date: Mon, 05 Oct 2009 02:04:22 +1000 Subject: TSGL: Internet Options.eing to open In-Reply-To: Message-ID: <4.3.2.20091005015848.00c69b08@mail.tpg.com.au> John wrote: >My Internet Options is refusing to open>> Are you still getting an internet connection? Reboot. Open Device Manager and see if Network card is detected----check Properties for driver. Will it open in Safe Mode with Network enabled? Don Penlington From deepend at tpg.com.au Sun Oct 4 12:09:33 2009 From: deepend at tpg.com.au (Don Penlington) Date: Mon, 05 Oct 2009 02:09:33 +1000 Subject: TSGL: Vista password lost In-Reply-To: <58D3F4F24F7E4FC7A177F386FC1E7354@DESKTOP> References: <4.3.2.20091003232440.00c5af30@mail.tpg.com.au> <4.3.2.20091003232440.00c5af30@mail.tpg.com.au> Message-ID: <4.3.2.20091005020559.00cad430@mail.tpg.com.au> Alan wrote: >I have used it twice on Vista, once on NT and a number of times on XP.>> How long since you last used it on vista? That's the one I used. It's highly recommended. Vista's pw protection is apparently a lot tighter than XP. Maybe they've tightened it even more with recent updates? Not much point having a pw if it can be so easily defeated. Don Penlington From alan_mitchell at mindspring.com Sun Oct 4 12:59:31 2009 From: alan_mitchell at mindspring.com (Alan Mitchell) Date: Sun, 4 Oct 2009 12:59:31 -0400 Subject: TSGL: Vista password lost In-Reply-To: <4.3.2.20091005020559.00cad430@mail.tpg.com.au> References: <4.3.2.20091003232440.00c5af30@mail.tpg.com.au><4.3.2.20091003232440.00c5af30@mail.tpg.com.au> <4.3.2.20091005020559.00cad430@mail.tpg.com.au> Message-ID: <623F69D67E2545A0B7BDDEF4A2898287@DESKTOP> Don, Are you using the latest version? The reason for the question is that I tried one I had used previously and it failed on Vista (probably SP1). When I re-downloaded the utility, I was able to remove the passwords from 1 XP Dell, 1 Vista Dell laptop and 1 Vista whitebox desktop. This was about 5-6 weeks ago. After I burned the ISO and booted with it, the option I always use is "remove" (rather than change) 'cause I figure if there is no password, I can use the OS to set the passwords to whatever I want without having to worry that the utility might have "misunderstood" my keystrokes (more likely that I probably keyed something incorrectly, but without a verification didn't realize it). Good luck, Alan -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Don Penlington Sent: Sunday, October 04, 2009 12:10 PM To: Tech Support Guy Mailing List Subject: Re: TSGL: Vista password lost Alan wrote: >I have used it twice on Vista, once on NT and a number of times on >XP.>> How long since you last used it on vista? That's the one I used. It's highly recommended. Vista's pw protection is apparently a lot tighter than XP. Maybe they've tightened it even more with recent updates? Not much point having a pw if it can be so easily defeated. Don Penlington _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From edlynn at usa.com Sun Oct 4 15:45:17 2009 From: edlynn at usa.com (EdlynnUSA) Date: Sun, 4 Oct 2009 15:45:17 -0400 Subject: TSGL: LLexi getting the master System Filles References: <4.3.2.20091004022300.00c9fbf8@mail.tpg.com.au> <4AC8AB39.4030801@earthlink.net> Message-ID: <9D53EF31CF024B7291A6E417CBA9413B@mine> Thanks Lexi - I am running SP2. I have i386 which contains usb.sys with a warning not to fool with system files... I wanted to do a SFC to make sure that I had all uncorrupted system files that should be there. Dell Support reacted as if I were accusing them of negligence:) My system is crashing with increased rapidity with continual reference to checking my BIOS. This is another problem. I can't get to the BIOS in the normal way, ie. upon bootup tapping F8 or F2.. My added USB mouse and keyboard must have a different system. They override the laptop mouse and keyboard, and when disconnected, do not improve the results. I really should check my BIOS and memory usage, but do not know how. I don't have the patience to take things apart, but if there's a simple way to get into the BIOS, I would go for it. Thanks for your suggestions. ED ----- Original Message ----- From: Lexi To: Tech Support Guy Mailing List Sent: Sunday, October 04, 2009 10:03 AM Subject: Re: TSGL: getting the master System Filles Coming into this one a little late - Ed, look in your windows folder on C: and see if you have an i386 folder. If you do, you're half way there. Also, what service pack are you running? Lex _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From leximou at earthlink.net Sun Oct 4 16:17:36 2009 From: leximou at earthlink.net (Lexi) Date: Sun, 04 Oct 2009 16:17:36 -0400 Subject: TSGL: LLexi getting the master System Filles In-Reply-To: <9D53EF31CF024B7291A6E417CBA9413B@mine> References: <4.3.2.20091004022300.00c9fbf8@mail.tpg.com.au> <4AC8AB39.4030801@earthlink.net> <9D53EF31CF024B7291A6E417CBA9413B@mine> Message-ID: <4AC902E0.3090904@earthlink.net> Okay, you have almost everything to create an install disk. Do you have access through a friend to a true install disk? The few things you will need from it will be all the loose files on the disk (ie setup.exe, autorun etc..) plus that i386 folder on your machine which hold all the install files for installing (or reinstalling over itself) Windows XP. You will also need a copy of SP2 from the Microsoft site. Let me know. Lex EdlynnUSA wrote: > Thanks Lexi - > > I am running SP2. > > I have i386 which contains usb.sys with a warning not to fool with system files... > > > From misterclever at hotmail.com Sun Oct 4 23:16:55 2009 From: misterclever at hotmail.com (Geoff Glave) Date: Sun, 4 Oct 2009 20:16:55 -0700 Subject: TSGL: Photo viewer / manager? In-Reply-To: <4AC902E0.3090904@earthlink.net> References: <4.3.2.20091004022300.00c9fbf8@mail.tpg.com.au> <4AC8AB39.4030801@earthlink.net> <9D53EF31CF024B7291A6E417CBA9413B@mine> Message-ID: <4AC902E0.3090904 at earthlink.net> Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable MIME-Version: 1.0 Hi All=2C =20 I have a friend running Windows 2000 on a Celeron box with 512 meg of RAM. =20 She's looking for a basic freeware utility to manage her photos - Preview t= hem=2C sort them=2C slideshows etc. I don't think she needs to do much in = the way of editing=2C other than the odd resize prior to emailing=2C so tha= t's just a "nice to have." =20 Any suggestions? I just use the tools in Win2K & on flickr=2C so I'm not s= ure what to suggest. =20 Cheers=2C Geoff =0A= _________________________________________________________________=0A= New! Get to Messenger faster: Sign-in here now!=0A= http://go.microsoft.com/?linkid=3D9677407= From rbrunton at accesswave.ca Mon Oct 5 05:26:59 2009 From: rbrunton at accesswave.ca (Ron Brunton) Date: Mon, 05 Oct 2009 06:26:59 -0300 Subject: TSGL: Photo viewer / manager? In-Reply-To: References: <4.3.2.20091004022300.00c9fbf8@mail.tpg.com.au> <4AC8AB39.4030801@earthlink.net> <9D53EF31CF024B7291A6E417CBA9413B@mine> Message-ID: <000101ca459d$fd5d4290$f817c7b0$@ca> I have a number of picture utilities that may do the tasks she needs - PictureRun (slideshow), PicNamer (renaming) and PicMailer (resizing for email). There are no image editing features, but they are free (http://www.rbrunton.ca/BruntonSoft/). They haven't been tested on a Win 2K system, but I believe they will work (and I'd be interested to know). Also check out Fresh Devices FreshView (http://www.freshdevices.com/). There are some others, but they don't come to mind immediately. When (if) I recall the names, I'll post. Hope this helps. Ron -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Geoff Glave Sent: October-05-09 12:17 AM To: list at tsgserver.com Subject: TSGL: Photo viewer / manager? <4AC902E0.3090904 at earthlink.net> Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable MIME-Version: 1.0 Hi All=2C =20 I have a friend running Windows 2000 on a Celeron box with 512 meg of RAM. =20 She's looking for a basic freeware utility to manage her photos - Preview t= hem=2C sort them=2C slideshows etc. I don't think she needs to do much in = the way of editing=2C other than the odd resize prior to emailing=2C so tha= t's just a "nice to have." =20 Any suggestions? I just use the tools in Win2K & on flickr=2C so I'm not s= ure what to suggest. =20 Cheers=2C Geoff =0A= _________________________________________________________________=0A= New! Get to Messenger faster: Sign-in here now!=0A= http://go.microsoft.com/?linkid=3D9677407= _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ __________ Information from ESET Smart Security, version of virus signature database 4480 (20091005) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 4480 (20091005) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 4480 (20091005) __________ The message was checked by ESET Smart Security. http://www.eset.com From bo.maurin at ericsson.com Mon Oct 5 07:06:31 2009 From: bo.maurin at ericsson.com (Bo Maurin) Date: Mon, 5 Oct 2009 13:06:31 +0200 Subject: TSGL: Photo viewer / manager? In-Reply-To: <000101ca459d$fd5d4290$f817c7b0$@ca> References: <4.3.2.20091004022300.00c9fbf8@mail.tpg.com.au><4AC8AB39.4030801@earthlink.net><9D53EF31CF024B7291A6E417CBA9413B@mine> <000101ca459d$fd5d4290$f817c7b0$@ca> Message-ID: <314AF86E2FDEB9458540143E41EED8CE02017C8F@esealmw103.eemea.ericsson.se> Irfanview would be my recommendation http://www.irfanview.com/ -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Ron Brunton Sent: den 5 oktober 2009 11:27 To: 'Tech Support Guy Mailing List' Subject: Re: TSGL: Photo viewer / manager? I have a number of picture utilities that may do the tasks she needs - PictureRun (slideshow), PicNamer (renaming) and PicMailer (resizing for email). There are no image editing features, but they are free (http://www.rbrunton.ca/BruntonSoft/). They haven't been tested on a Win 2K system, but I believe they will work (and I'd be interested to know). Also check out Fresh Devices FreshView (http://www.freshdevices.com/). There are some others, but they don't come to mind immediately. When (if) I recall the names, I'll post. Hope this helps. Ron -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Geoff Glave Sent: October-05-09 12:17 AM To: list at tsgserver.com Subject: TSGL: Photo viewer / manager? <4AC902E0.3090904 at earthlink.net> Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable MIME-Version: 1.0 Hi All=2C =20 I have a friend running Windows 2000 on a Celeron box with 512 meg of RAM. =20 She's looking for a basic freeware utility to manage her photos - Preview t= hem=2C sort them=2C slideshows etc. I don't think she needs to do much in = the way of editing=2C other than the odd resize prior to emailing=2C so tha= t's just a "nice to have." =20 Any suggestions? I just use the tools in Win2K & on flickr=2C so I'm not s= ure what to suggest. =20 Cheers=2C Geoff =0A= _________________________________________________________________=0A= New! Get to Messenger faster: Sign-in here now!=0A= http://go.microsoft.com/?linkid=3D9677407= _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ __________ Information from ESET Smart Security, version of virus signature database 4480 (20091005) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 4480 (20091005) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 4480 (20091005) __________ The message was checked by ESET Smart Security. http://www.eset.com _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From leximou at earthlink.net Mon Oct 5 07:29:23 2009 From: leximou at earthlink.net (Lexi) Date: Mon, 05 Oct 2009 07:29:23 -0400 Subject: TSGL: Photo viewer / manager? In-Reply-To: References: <4.3.2.20091004022300.00c9fbf8@mail.tpg.com.au> <4AC8AB39.4030801@earthlink.net> <9D53EF31CF024B7291A6E417CBA9413B@mine> Message-ID: <4AC9D893.9000307@earthlink.net> Give Picasa3 , a freebie from Google a shot. It's a great little photo crop/red eye/ size program that also allows for organizing, tagging and creating albums. Lex Geoff Glave wrote: > > <4AC902E0.3090904 at earthlink.net> > Content-Type: text/plain; charset="iso-8859-1" > Content-Transfer-Encoding: quoted-printable > MIME-Version: 1.0 > > > Hi All=2C > =20 > I have a friend running Windows 2000 on a Celeron box with 512 meg of RAM. > =20 > She's looking for a basic freeware utility to manage her photos - Preview t= > hem=2C sort them=2C slideshows etc. I don't think she needs to do much in = > the way of editing=2C other than the odd resize prior to emailing=2C so tha= > t's just a "nice to have." > =20 > Any suggestions? I just use the tools in Win2K & on flickr=2C so I'm not s= > ure what to suggest. > =20 > Cheers=2C > Geoff > =0A= > _________________________________________________________________=0A= > New! Get to Messenger faster: Sign-in here now!=0A= > http://go.microsoft.com/?linkid=3D9677407= > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > From johnmount6 at hotmail.com Mon Oct 5 08:56:40 2009 From: johnmount6 at hotmail.com (john mount) Date: Mon, 5 Oct 2009 20:56:40 +0800 Subject: TSGL: Internet Options failing to open. Message-ID: Thanks Ron, Yes I have got SpyBot S/D. installed and have scrolled through it for signs of I.O. Would this have happened when I immunized? Have you any idea how I can detect it there please? John _________________________________________________________________ View photos of singles in your area Click Here http://clk.atdmt.com/NMN/go/150855801/direct/01/ From nortnarg at gmail.com Mon Oct 5 09:40:18 2009 From: nortnarg at gmail.com (Ron Grant) Date: Mon, 05 Oct 2009 08:40:18 -0500 Subject: TSGL: Internet Options failing to open. In-Reply-To: References: Message-ID: <4AC9F742.30402@gmail.com> Check the settings in Spybot. I have not run SB search and destroy in quite a while, but I remember it locks the internet options by default on setup. It seems to my memory there is a check box or something for Internet Explorer options. You need to allow changes to be made to the IE options. Sorry I can't tell you the exact settings, but that should be the reason you can't change your options. john mount wrote: > Thanks Ron, > > > > Yes I have got SpyBot S/D. installed and have scrolled through it for signs of I.O. > > > > Would this have happened when I immunized? > > > > Have you any idea how I can detect it there please? > > > > John > > _________________________________________________________________ > View photos of singles in your area Click Here > http://clk.atdmt.com/NMN/go/150855801/direct/01/ > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > -- Is your computer changing the world? http://www.worldcommunitygrid.org/index.jsp http://twitter.com/nortnarg From embitt at westnet.com.au Mon Oct 5 11:15:59 2009 From: embitt at westnet.com.au (Merna Bitter) Date: Tue, 6 Oct 2009 01:15:59 +1000 Subject: TSGL: Internet Options failing to open. References: <4AC9F742.30402@gmail.com> Message-ID: Copied and pasted from Spybot-S&D (FAQ #024) -- Why can I no longer access my IE settings? Internet Explorer tells you to contact your administrator when you try to access the IE settings? This can happen if you use Spybot-S&D in advanced mode and you have used the Immunize feature without reading all the text. 1.. Please start Spybot-S&D again in advanced mode (usually from the Start menu group Spybot - Search & Destroy, until you have already changed the desktop icon to advanced mode). 2.. Select Tools in the left bar, then IE tweaks. 3.. There you will see a group Recommended miscellaneous locks. Untick the checkboxes in front of both Lock IE... options. 4.. You may need to close all Explorer windows, and maybe even restart Windows before these changes take place. Hint: this lock function has been added mostly for multi-user environments where you would not want other users of your computer to change your IE settings. If you are the only user of your computer, there is no real need to enable them. Merna ----- Original Message ----- From: "Ron Grant" To: "Tech Support Guy Mailing List" Sent: Monday, October 05, 2009 11:40 PM Subject: Re: TSGL: Internet Options failing to open. > Check the settings in Spybot. > I have not run SB search and destroy in quite a while, but I remember it > locks the internet options by default on setup. > It seems to my memory there is a check box or something for Internet > Explorer options. > You need to allow changes to be made to the IE options. > > Sorry I can't tell you the exact settings, but that should be the reason > you can't change your options. > > john mount wrote: >> Thanks Ron, >> >> >> Yes I have got SpyBot S/D. installed and have scrolled through it for >> signs of I.O. >> >> >> Would this have happened when I immunized? >> >> >> Have you any idea how I can detect it there please? >> >> >> John >> _________________________________________________________________ >> View photos of singles in your area Click Here >> http://clk.atdmt.com/NMN/go/150855801/direct/01/ >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> >> > > -- > Is your computer changing the world? > http://www.worldcommunitygrid.org/index.jsp > > http://twitter.com/nortnarg > > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ From misterclever at hotmail.com Mon Oct 5 11:31:39 2009 From: misterclever at hotmail.com (Geoff Glave) Date: Mon, 5 Oct 2009 08:31:39 -0700 Subject: TSGL: Picassa3 on Win2K (was RE: Photo viewer / manager?) In-Reply-To: <4AC9D893.9000307@earthlink.net> References: <4.3.2.20091004022300.00c9fbf8@mail.tpg.com.au> <4AC8AB39.4030801@earthlink.net> <9D53EF31CF024B7291A6E417CBA9413B@mine> Message-ID: <4AC9D893.9000307 at earthlink.net> Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable MIME-Version: 1.0 > Give Picasa3 =2C a freebie from Google a shot. =20 Lex - Thanks for the suggestion. I checked it out and it says it's for XP/= Vista/Win7. =20 =20 Does anyone know with 100% certainty that it works on Windows 2000? I don'= t want to suggest it to my friend if it's not going to work. =0A= _________________________________________________________________=0A= New: Messenger sign-in on the MSN homepage=0A= http://go.microsoft.com/?linkid=3D9677403= From edlynn at usa.com Mon Oct 5 11:31:13 2009 From: edlynn at usa.com (EdlynnUSA) Date: Mon, 5 Oct 2009 11:31:13 -0400 Subject: TSGL: LLexi getting the master System Filles References: <4.3.2.20091004022300.00c9fbf8@mail.tpg.com.au> <4AC8AB39.4030801@earthlink.net><9D53EF31CF024B7291A6E417CBA9413B@mine> <4AC902E0.3090904@earthlink.net> Message-ID: <3C98A1CFB29E48E9819ABD1692DB4EF4@mine> I do have the original recovery disk with OS from Dell, but that is the one that the machine told me did not have the needed files for the SFC. I have the MS SP2 CD disk. I don't believe that this reformat that you are suggesting, will yield a clean reinstall and that is one of the reasons that I had contacted Dell for a complete disk of uncorrupted files that were on my machine to begin with. Thanks for all your help and guidance. ED ----- Original Message ----- From: Lexi To: Tech Support Guy Mailing List Sent: Sunday, October 04, 2009 4:17 PM Subject: Re: TSGL: LLexi getting the master System Filles Okay, you have almost everything to create an install disk. Do you have access through a friend to a true install disk? The few things you will need from it will be all the loose files on the disk (ie setup.exe, autorun etc..) plus that i386 folder on your machine which hold all the install files for installing (or reinstalling over itself) Windows XP. You will also need a copy of SP2 from the Microsoft site. Let me know. Lex EdlynnUSA wrote: > Thanks Lexi - > > I am running SP2. > > I have i386 which contains usb.sys with a warning not to fool with system files... > > > _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From leximou at earthlink.net Mon Oct 5 11:52:28 2009 From: leximou at earthlink.net (Leximou) Date: Mon, 05 Oct 2009 11:52:28 -0400 Subject: TSGL: Picassa3 on Win2K (was RE: Photo viewer / manager?) In-Reply-To: References: <4.3.2.20091004022300.00c9fbf8@mail.tpg.com.au> <4AC8AB39.4030801@earthlink.net> <9D53EF31CF024B7291A6E417CBA9413B@mine> Message-ID: <4ACA163C.1090301@earthlink.net> In that case, google picasa2 as it is still available... Geoff Glave wrote: > <4AC9D893.9000307 at earthlink.net> > Content-Type: text/plain; charset="iso-8859-1" > Content-Transfer-Encoding: quoted-printable > MIME-Version: 1.0 > > >> Give Picasa3 =2C a freebie from Google a shot. > =20 > Lex - Thanks for the suggestion. I checked it out and it says it's for XP/= > Vista/Win7. =20 > =20 > Does anyone know with 100% certainty that it works on Windows 2000? I don'= > t want to suggest it to my friend if it's not going to work. =0A= > _________________________________________________________________=0A= > New: Messenger sign-in on the MSN homepage=0A= > http://go.microsoft.com/?linkid=3D9677403= > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > From grumpy66 at embarqmail.com Mon Oct 5 16:41:31 2009 From: grumpy66 at embarqmail.com (heh) Date: Mon, 05 Oct 2009 16:41:31 -0400 Subject: TSGL: Photo viewer / manager? In-Reply-To: References: <4.3.2.20091004022300.00c9fbf8@mail.tpg.com.au> <4AC8AB39.4030801@earthlink.net> <9D53EF31CF024B7291A6E417CBA9413B@mine> Message-ID: <4ACA59FB.1030704@embarqmail.com> With only 512 megs of ram she may have trouble with anything running at any decent speed, however IrfanView (www.irfanview.net) is a pretty good viewer and basic quick editing program. FastStone Image Viewer (www.faststone.org) offers image viewing, slideshows, editing, resizing, and some management. Picasa from Google offers all she wants and more, and is simple to use. It may have trouble with the small amount of ram however. Even though it's not listed for Win 2000, since it's listed for XP I'd still give it a try. I have had success in the past with that situation. Grumpy Geoff Glave wrote: > > <4AC902E0.3090904 at earthlink.net> > Content-Type: text/plain; charset="iso-8859-1" > Content-Transfer-Encoding: quoted-printable > MIME-Version: 1.0 > > > Hi All=2C > =20 > I have a friend running Windows 2000 on a Celeron box with 512 meg of RAM. > =20 > She's looking for a basic freeware utility to manage her photos - Preview t= > hem=2C sort them=2C slideshows etc. I don't think she needs to do much in = > the way of editing=2C other than the odd resize prior to emailing=2C so tha= > t's just a "nice to have." > =20 > Any suggestions? I just use the tools in Win2K & on flickr=2C so I'm not s= > ure what to suggest. > =20 > Cheers=2C > Geoff > =0A= > _________________________________________________________________=0A= > New! Get to Messenger faster: Sign-in here now!=0A= > http://go.microsoft.com/?linkid=3D9677407= > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > > --- > avast! Antivirus: Inbound message clean. > Virus Database (VPS): 091004-0, 10/04/2009 > Tested on: 10/5/2009 9:22:21 AM > avast! - copyright (c) 1988-2009 ALWIL Software. > http://www.avast.com > > > > > --- avast! Antivirus: Outbound message clean. Virus Database (VPS): 091004-0, 10/04/2009 Tested on: 10/5/2009 4:41:32 PM avast! - copyright (c) 1988-2009 ALWIL Software. http://www.avast.com From alan_mitchell at mindspring.com Tue Oct 6 11:39:48 2009 From: alan_mitchell at mindspring.com (Alan Mitchell) Date: Tue, 6 Oct 2009 11:39:48 -0400 Subject: TSGL: "Microsoft Steady State" functionality on a Mac In-Reply-To: <4.3.2.20091005020559.00cad430@mail.tpg.com.au> References: <4.3.2.20091003232440.00c5af30@mail.tpg.com.au><4.3.2.20091003232440.00c5af30@mail.tpg.com.au> <4.3.2.20091005020559.00cad430@mail.tpg.com.au> Message-ID: <57AFEEACBB404557840A1350DA33B334@DESKTOP> Hopefully someone has some experience with Macs. I have a friend who is not at all familiar with computers (doesn't have one, doesn't use one) but who purchased a Mac laptop for his teenaged son. He's seen some evidence that the son is visiting adult sites and wants to block access. He tried a program called "Safe Eyes" (I think) but his son was able to remove the program. I have had a great experience with SteadyState as a way to block teenagers from changing the programs on Win XP machines, but I don't know if there is a similar program in the Mac world or not so thought I would ask if anyone knows about a similar program for Macs. Or even better, do you happen to have a solution that would securely block the Mac from accessing adult web sites. Thanks, Alan PS I thought about OpenDns and installing the DNS IP addresses on a router and locking down the router, but I have a feeling that the son is sharp enough to simply take the laptop to a network that isn't locked down and that won't solve the problem. From tbrandl2 at chello.at Tue Oct 6 21:02:57 2009 From: tbrandl2 at chello.at (Tilman Brandl) Date: Wed, 7 Oct 2009 03:02:57 +0200 Subject: TSGL: "Microsoft Steady State" functionality on a Mac References: <4.3.2.20091003232440.00c5af30@mail.tpg.com.au><4.3.2.20091003232440.00c5af30@mail.tpg.com.au><4.3.2.20091005020559.00cad430@mail.tpg.com.au> <57AFEEACBB404557840A1350DA33B334@DESKTOP> Message-ID: <45A739B0F78843249C9C58B7CFF805AF@til4200> Alan, my own son, when he was in his teens, was similar, with the web, with games on the PC, and also TV programs that I didn't want him to watch (those I removed from our list). Out of this experience, my approach on tackling this problem has changed from attempts at technical control, installing software, etc, which will be thwarted anyway, to spending time with them and communicating instead of policing. Generally children need somebody to talk to during those earlier years. I learned this for instance when there was Maya the Bee on TV in the afternoon one day: my (then) little daughter was awfully scared (the marching ants army!). As to our son, he simply started visiting friends where he could watch movies and play PC games without us interfering - no chance to avoid this, unless we installed a pretty draconic regime. The only chance to hear about (some of) his experiences was not making him afraid to talk about things. There's no 100% security to achieve with these measures, that's true. I just don't see any acceptable alternatives other than talking things through with them, always explaining WHY we didn't see specific things as sound or approriate. I'm of course aware that some will not agree with these views - that's only natural. Under Windows one would have options to block access to certain settings on a PC by changing specific rules - not sure about a Mac ... The result could be that the son grows to be a very computer-savvy guy lateron :-) Tilman ----- Original Message ----- From: "Alan Mitchell" To: "'Tech Support Guy Mailing List'" Sent: Tuesday, October 06, 2009 5:39 PM Subject: TSGL: "Microsoft Steady State" functionality on a Mac > Hopefully someone has some experience with Macs. I have a friend who is not > at all familiar with computers (doesn't have one, doesn't use one) but who > purchased a Mac laptop for his teenaged son. He's seen some evidence that > the son is visiting adult sites and wants to block access. He tried a > program called "Safe Eyes" (I think) but his son was able to remove the > program. > > I have had a great experience with SteadyState as a way to block teenagers > from changing the programs on Win XP machines, but I don't know if there is > a similar program in the Mac world or not so thought I would ask if anyone > knows about a similar program for Macs. > > Or even better, do you happen to have a solution that would securely block > the Mac from accessing adult web sites. > > Thanks, > Alan > > PS I thought about OpenDns and installing the DNS IP addresses on a router > and locking down the router, but I have a feeling that the son is sharp > enough to simply take the laptop to a network that isn't locked down and > that won't solve the problem. From wseehorn at earthlink.net Fri Oct 9 08:28:11 2009 From: wseehorn at earthlink.net (Willard Seehorn) Date: Fri, 09 Oct 2009 08:28:11 -0400 Subject: TSGL: Networking Brother MFC 7820N Message-ID: I have one of these & have been using it as a directly connected printer shared through my computer. It works fine, but I'd like to set it up as a stand alone network printer (on a small peer to peer home network) so that I don't have to leave the computer on. Unfortunately I can't find my manual, the one I tried to download from brother wasn't clear, and the software install didn't hold my hand the way that installing it as a direct printer did. I'm my own network administrator by default (if it goes wrong de fault is mine!), so I learn things by T&E, ME (Trial and Error, Mostly Error) Anyone willing to lay out what I need to do in painfully clear detail or know of a website that would help? One machine is running Vista, the others XP (SP 2, patched & updated) TIA Willard From leximou at earthlink.net Fri Oct 9 09:10:01 2009 From: leximou at earthlink.net (Lexi) Date: Fri, 09 Oct 2009 09:10:01 -0400 Subject: TSGL: Networking Brother MFC 7820N In-Reply-To: References: Message-ID: <4ACF3629.9070607@earthlink.net> You did not give enough detail. Do you have a router or switch between the modem and the computers? I assume the each computer has its own address? You will attaching the printer to the router/switch? It too will need a network address, plus a small thing called a print server that will gave to be set up to accept commands just like the computers do. Lex Willard Seehorn wrote: > I have one of these & have been using it as a directly connected > printer shared through my computer. It works fine, but I'd like to set > it up as a stand alone network printer (on a small peer to peer home > network) so that I don't have to leave the computer on. > > Unfortunately I can't find my manual, the one I tried to download from > brother wasn't clear, and the software install didn't hold my hand the > way that installing it as a direct printer did. > > I'm my own network administrator by default (if it goes wrong de fault > is mine!), so I learn things by T&E, ME (Trial and Error, Mostly Error) > > Anyone willing to lay out what I need to do in painfully clear detail > or know of a website that would help? > > One machine is running Vista, the others XP (SP 2, patched & updated) > > TIA > > Willard > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > From wseehorn at earthlink.net Fri Oct 9 09:18:52 2009 From: wseehorn at earthlink.net (Willard Seehorn) Date: Fri, 09 Oct 2009 09:18:52 -0400 Subject: TSGL: Networking Brother MFC 7820N In-Reply-To: <4ACF3629.9070607@earthlink.net> References: <4ACF3629.9070607@earthlink.net> Message-ID: At 09:10 AM 10/9/2009, you wrote: >You did not give enough detail. Do you have a router or switch >between the modem and the computers? I assume the each computer has >its own address? You will attaching the printer to the >router/switch? It too will need a network address, plus a small >thing called a print server that will gave to be set up to accept >commands just like the computers do. Yes, I have a router (a D-Link DI 624) set up for both wired and wireless connection. No computers connect directly, it's all through the router. I've been using Network Magic to manage the network, whether NM uses the MAC address or an IP address I don't know. The printer is supposed to be network ready -- it has a plug for an ethernet cable. I know about print servers, but I assumed that the print server is built in/not needed. I want to connect the printer to the router. The printer already has an ip address 169.254.xxx.xxx Willard >Willard Seehorn wrote: >>I have one of these & have been using it as a directly connected >>printer shared through my computer. It works fine, but I'd like to >>set it up as a stand alone network printer (on a small peer to peer >>home network) so that I don't have to leave the computer on. >> >>Unfortunately I can't find my manual, the one I tried to download >>from brother wasn't clear, and the software install didn't hold my >>hand the way that installing it as a direct printer did. >> >>I'm my own network administrator by default (if it goes wrong de >>fault is mine!), so I learn things by T&E, ME (Trial and Error, Mostly Error) >> >>Anyone willing to lay out what I need to do in painfully clear >>detail or know of a website that would help? >> >>One machine is running Vista, the others XP (SP 2, patched & updated) >> >>TIA >> >>Willard >> >> >>_______________________________________________ >>Tech Support Guy Mailing List >>http://www.tsgserver.com/list/ > > >_______________________________________________ >Tech Support Guy Mailing List >http://www.tsgserver.com/list/ From alan_mitchell at mindspring.com Fri Oct 9 10:16:51 2009 From: alan_mitchell at mindspring.com (Alan Mitchell) Date: Fri, 9 Oct 2009 10:16:51 -0400 Subject: TSGL: Networking Brother MFC 7820N In-Reply-To: References: Message-ID: Can't speak to the Brother specifically, but if, as you've said, the printer is "network ready" the task is really simple. Plug the CAT 5 UTP cable into the printer. (At this point if you go into the router's DHCP page, you should see the printer listed with the assigned IP address). Go into each computer (it probably will be necessary to uninstall the printer from the computer that had it hard-wired but select the option to retain the drivers) and go through the "Add a Printer" wizard selecting the option for a "networked printer" and let it search the network for the printer. If it doesn't find the printer (which shouldn't happen) you can try the address \\192.169.xxx.xxx (the IP assigned to the printer). There is one additional possibility and that is that the printer's "home" is one of the computers (that is, the network id will be \\computername\printername. Usually you can use your browser to access the printer's setup page by entering \\printer-ipaddress in the address block. >From there you can set the printer name and other options. Alan -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Willard Seehorn Sent: Friday, October 09, 2009 8:28 AM To: Tech Support Guy Mailing List Subject: TSGL: Networking Brother MFC 7820N I have one of these & have been using it as a directly connected printer shared through my computer. It works fine, but I'd like to set it up as a stand alone network printer (on a small peer to peer home network) so that I don't have to leave the computer on. Unfortunately I can't find my manual, the one I tried to download from brother wasn't clear, and the software install didn't hold my hand the way that installing it as a direct printer did. I'm my own network administrator by default (if it goes wrong de fault is mine!), so I learn things by T&E, ME (Trial and Error, Mostly Error) Anyone willing to lay out what I need to do in painfully clear detail or know of a website that would help? One machine is running Vista, the others XP (SP 2, patched & updated) TIA Willard _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From leximou at earthlink.net Fri Oct 9 10:35:07 2009 From: leximou at earthlink.net (Leximou) Date: Fri, 09 Oct 2009 10:35:07 -0400 Subject: TSGL: Printer networking Message-ID: <4ACF4A1B.9020200@earthlink.net> Hi Willard, Let's start at the beginning here. The DNS numbers you indicated in your email are part of a self assigned series within your home network. At each boot, these numbers change dependent on your ISP. For a computer to access a specific point on a network, it must have a static address. For a network to do what you want it to, each router.switch port must have an assigned internal address. Your incoming DSL/Cable line goes into the modem. From the modem it feeds into the router/switch. The router/switch DNS IP address should be 192.168.2.1 for true high speed or 192.168.1.1 for older, slower incoming connections. For the most part, 2 would be the correct number. Each Ethernet line coming out of the router/switch will now also have an assigned address so the network will know where locate things. You said you are running wireless in the house. Is the access point the single item coming out of the router/switch? If so, its address should be 192.168.2.2. When ever someone in the house reaches out to the access point, a sub DNS number will be assigned (such as 192.168.2.74), the router/switch address will always be constant. If you now want to add a printer to the second port on the router/switch, it will need an address of 192.168.2.3. To set this up, you will need the IP address assigned by Dlink (or was it Linksys?) to access the router through your browser - check your paperwork for what that address is, and then, tell it what its permanent address on the network is. Next, you must assign a permanent address to the access point. Finally, you must assign a permanent IP address to the printer. An Ethernet port on the printer does not guarantee an internal print server. Locate your paperwork to confirm. If you do have the print serve ability, once agin you will need to access the equipment by its IP address and tell the network what the printer's permanent address is. Looking up the make and model of the printer on the maker's site should tell you if you do have a printserver built in. Lastly, each computer that will be accessing the printer will have to be told where it is, and, have the drivers for it loaded on the machine. This is an overview to setting up a network and not always as simple as outlined here as equipment often has factory assigned passwords listed in their paperwork. Fortunately, this will only have to be done once. From hdavis1 at gmail.com Fri Oct 9 13:46:52 2009 From: hdavis1 at gmail.com (H Davis) Date: Fri, 09 Oct 2009 13:46:52 -0400 Subject: TSGL: Networking Brother MFC 7820N In-Reply-To: References: Message-ID: <4ACF770C.4020907@gmail.com> Will, I have a LInksys wrt54g, perhaps the most ubiquitous router out there. I also installed a network ready printer. It was no more difficult than plugging the cable into the printer and router (any free connection) and installing the driver software on _each_ machine that wants to print. I never had to deal with any fixed local IP addresses. The installation routine apparently "discovered" the printer address on its own. I've even had occasion to change the router connection I use for the printer and haven't had to change anything software or address wise. I suggest you assume the best and see what happens. If your installation routine is smart enough you may avoid any IP address setting hassle. My one complication came about with the "extra" software most printer makers add. My HP K5400 came with a fancy control panel with all kinds of indicators showing ink level etc. This program was loaded at start up and resided in the system tray until it was called up by the user. I would double click on the icon and about 2 minutes later (literally) the program would open. Clicking for any option in the program produced similar delays. I contacted HP and luckily got a competent tech that was sympathetic to my request to install only what's needed to print. He separated the wheat from the chaff of the half dozen programs that were involved and today the printer works fine. It does take a few seconds to "wake up" if it hasn't been used for a while but that's to be expected. H Davis Alan Mitchell wrote: > Can't speak to the Brother specifically, but if, as you've said, the printer > is "network ready" the task is really simple. Plug the CAT 5 UTP cable into > the printer. (At this point if you go into the router's DHCP page, you > should see the printer listed with the assigned IP address). > > Go into each computer (it probably will be necessary to uninstall the > printer from the computer that had it hard-wired but select the option to > retain the drivers) and go through the "Add a Printer" wizard selecting the > option for a "networked printer" and let it search the network for the > printer. If it doesn't find the printer (which shouldn't happen) you can try > the address \\192.169.xxx.xxx (the IP assigned to the printer). > > There is one additional possibility and that is that the printer's "home" is > one of the computers (that is, the network id will be > \\computername\printername. Usually you can use your browser to access the > printer's setup page by entering \\printer-ipaddress in the address block. > >From there you can set the printer name and other options. > > Alan > > -----Original Message----- > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On > Behalf Of Willard Seehorn > Sent: Friday, October 09, 2009 8:28 AM > To: Tech Support Guy Mailing List > Subject: TSGL: Networking Brother MFC 7820N > > I have one of these & have been using it as a directly connected printer > shared through my computer. It works fine, but I'd like to set it up as a > stand alone network printer (on a small peer to peer home network) so that I > don't have to leave the computer on. > > Unfortunately I can't find my manual, the one I tried to download from > brother wasn't clear, and the software install didn't hold my hand the way > that installing it as a direct printer did. > > I'm my own network administrator by default (if it goes wrong de fault is > mine!), so I learn things by T&E, ME (Trial and Error, Mostly Error) > > Anyone willing to lay out what I need to do in painfully clear detail or > know of a website that would help? > > One machine is running Vista, the others XP (SP 2, patched & updated) > > TIA > > Willard > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > -- H Davis hdavis1 at gmail.com From christina.manley at gmail.com Mon Oct 12 10:57:38 2009 From: christina.manley at gmail.com (Tina Manley) Date: Mon, 12 Oct 2009 10:57:38 -0400 Subject: TSGL: Vista password lost In-Reply-To: <4.3.2.20091005020559.00cad430@mail.tpg.com.au> References: <4.3.2.20091003232440.00c5af30@mail.tpg.com.au> <4.3.2.20091003232440.00c5af30@mail.tpg.com.au> <4.3.2.20091005020559.00cad430@mail.tpg.com.au> Message-ID: <4ad343e8.141bf30a.37f4.3fc9@mx.google.com> Years ago I used to remove a component on the board. This took away the MAIN password, turn right on and I cant's find the other password. The closes is about 5 second, the BOD isn't even, I can't use the computer use it. I'm looking for laptop. Chris Manley From anthony at shearmans.co.uk Mon Oct 12 11:51:02 2009 From: anthony at shearmans.co.uk (Anthony Shearman) Date: Mon, 12 Oct 2009 17:51:02 +0200 Subject: TSGL: Windows 7 RC Message-ID: I recently received a copy of Windows 7 Release Candidate and wonder whether I can install it on my PC on a dual boot basis with Windows XP Prof SP3 2GB RAM Many thanks Anthony From ian at iarp.ca Mon Oct 12 11:54:09 2009 From: ian at iarp.ca (Ian Ramsey-Planck) Date: Mon, 12 Oct 2009 11:54:09 -0400 Subject: TSGL: Windows 7 RC In-Reply-To: References: Message-ID: I didn't think Microsoft was letting people download RC's anymore since we are literally days away from release. But i don't see any reason to not be able to dual boot them. On Mon, Oct 12, 2009 at 11:51 AM, Anthony Shearman wrote: > I recently received a copy of Windows 7 Release Candidate and wonder whether > I can install it on my PC on a dual boot basis with > Windows XP Prof SP3 > 2GB RAM > > Many thanks > Anthony > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > -- Thanks Ian R-P From anthony at shearmans.co.uk Mon Oct 12 12:11:28 2009 From: anthony at shearmans.co.uk (Anthony Shearman) Date: Mon, 12 Oct 2009 18:11:28 +0200 Subject: TSGL: Windows 7 RC References: Message-ID: <2386ACDCB5554BCA8DFAC3711AEA8F4F@acera4ffc67733> Thanks Ian, I'll have a go and see how I get on. Anthony ----- Original Message ----- From: "Ian Ramsey-Planck" To: "Tech Support Guy Mailing List" Sent: Monday, October 12, 2009 5:54 PM Subject: Re: TSGL: Windows 7 RC >I didn't think Microsoft was letting people download RC's anymore > since we are literally days away from release. But i don't see any > reason to not be able to dual boot them. > > On Mon, Oct 12, 2009 at 11:51 AM, Anthony Shearman > wrote: >> I recently received a copy of Windows 7 Release Candidate and wonder >> whether >> I can install it on my PC on a dual boot basis with >> Windows XP Prof SP3 >> 2GB RAM >> >> Many thanks >> Anthony >> >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> > > > > -- > Thanks > Ian R-P > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ From coover at fastmail.fm Mon Oct 12 14:29:09 2009 From: coover at fastmail.fm (Russell W. Coover) Date: Mon, 12 Oct 2009 11:29:09 -0700 Subject: TSGL: Vista password lost In-Reply-To: <4ad343e8.141bf30a.37f4.3fc9@mx.google.com> References: <4.3.2.20091003232440.00c5af30@mail.tpg.com.au> <4.3.2.20091003232440.00c5af30@mail.tpg.com.au><4.3.2.20091005020559.00cad430@mail.tpg.com.au> <4ad343e8.141bf30a.37f4.3fc9@mx.google.com> Message-ID: Chris, My reply is not meant to insult and I hope you don't take this wrong, but, evidently English is not your primary language as your message is incomprehensible (not understandable). Perhaps you could find a friend to help you send a message that we can understand. I know you are having a password problem on a Vista machine, but you'll have to find a way to better explain the problem, such as what happens prior to the password request and at what point you need the password. I am sorry that I cannot help you. Good luck. Russ Coover -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Tina Manley Sent: Monday, October 12, 2009 7:58 AM To: 'Tech Support Guy Mailing List' Subject: Re: TSGL: Vista password lost Years ago I used to remove a component on the board. This took away the MAIN password, turn right on and I cant's find the other password. The closes is about 5 second, the BOD isn't even, I can't use the computer use it. I'm looking for laptop. Chris Manley _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From coover at fastmail.fm Mon Oct 12 15:10:12 2009 From: coover at fastmail.fm (Russell W. Coover) Date: Mon, 12 Oct 2009 12:10:12 -0700 Subject: TSGL: Windows 7 RC In-Reply-To: References: Message-ID: <044DFC8EC4D94EB887D08350DF8D2A86@AcerPC> I've been running Windows 7 RC tri boot with Vista Ultimate and Ubuntu for months, and I've had no problems. Actually, at this point, I've set the computer to automatically boot to Win 7 unless I intervene, and I haven't used Vista at all (on that computer) for at least 2 months. Go for it. At the very minimum it will show you whether or not you can update your computer to Win 7, which I highly recommend. However, I will soon be upgrading to Win 7 only, so the tri boot will have to go. By the way, I've been notified that an advance copy of Windows 7 Ultimate Signature edition is scheduled to arrive at my home on Thursday, October 15. I will be holding one of those Windows 7 Launch parties at my home on Saturday, October 24 at 6:00 PM Pacific Daylight time. If you will be in the San Bernardino Mountains that day, write me and I'll send you an invitation. The party will not be a drunken affair. No alcohol will be served and I'm asking my guests to bring snacks. It will simply be a demonstration of the new Operating System ... kind of boring unless you really want to see Windows 7 in action. I'm not really the party "type", but I do have to payback Microsoft for the free copy of Windows 7 that I am receiving. Russ Coover -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Anthony Shearman Sent: Monday, October 12, 2009 8:51 AM To: Tech Support Guy Mailing List Subject: TSGL: Windows 7 RC I recently received a copy of Windows 7 Release Candidate and wonder whether I can install it on my PC on a dual boot basis with Windows XP Prof SP3 2GB RAM Many thanks Anthony _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From anthony at shearmans.co.uk Mon Oct 12 15:51:51 2009 From: anthony at shearmans.co.uk (Anthony Shearman) Date: Mon, 12 Oct 2009 21:51:51 +0200 Subject: TSGL: Windows 7 RC References: <044DFC8EC4D94EB887D08350DF8D2A86@AcerPC> Message-ID: <99497E5D6BA14DE58CA53153E79F8BF0@acera4ffc67733> Thanks Russel, I feel better now that I have had two positive replies on running Windows 7 on a dual boot. Would love to come to your Launch party but I live in Spain, which is a long bus ride away. Anthony ----- Original Message ----- From: "Russell W. Coover" To: "'Tech Support Guy Mailing List'" Sent: Monday, October 12, 2009 9:10 PM Subject: Re: TSGL: Windows 7 RC > I've been running Windows 7 RC tri boot with Vista Ultimate and Ubuntu for > months, and I've had no problems. Actually, at this point, I've set the > computer to automatically boot to Win 7 unless I intervene, and I haven't > used Vista at all (on that computer) for at least 2 months. Go for it. At > the very minimum it will show you whether or not you can update your > computer to Win 7, which I highly recommend. > > However, I will soon be upgrading to Win 7 only, so the tri boot will have > to go. > > By the way, I've been notified that an advance copy of Windows 7 Ultimate > Signature edition is scheduled to arrive at my home on Thursday, October > 15. > I will be holding one of those Windows 7 Launch parties at my home on > Saturday, October 24 at 6:00 PM Pacific Daylight time. If you will be in > the > San Bernardino Mountains that day, write me and I'll send you an > invitation. > The party will not be a drunken affair. No alcohol will be served and I'm > asking my guests to bring snacks. It will simply be a demonstration of the > new Operating System ... kind of boring unless you really want to see > Windows 7 in action. I'm not really the party "type", but I do have to > payback Microsoft for the free copy of Windows 7 that I am receiving. > > Russ Coover > > -----Original Message----- > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On > Behalf Of Anthony Shearman > Sent: Monday, October 12, 2009 8:51 AM > To: Tech Support Guy Mailing List > Subject: TSGL: Windows 7 RC > > I recently received a copy of Windows 7 Release Candidate and wonder > whether > > I can install it on my PC on a dual boot basis with > Windows XP Prof SP3 > 2GB RAM > > Many thanks > Anthony > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ From ian at iarp.ca Wed Oct 14 15:49:16 2009 From: ian at iarp.ca (Ian Ramsey-Planck) Date: Wed, 14 Oct 2009 15:49:16 -0400 Subject: TSGL: Intel E-Server x342 Message-ID: Hey all, I picked up an intel eserver x342 today and it currently has CentOS on it. I'm wanting to load a different Linux OS Version onto it and I'm trying to find a way to image the harddrives(3xSCSI 18gb's a piece and they seem to be in raid format) onto my main windows xp pro computer. Apparently theres supposed to be free imaging software somewhere that'll help me with this and i'm wondering if anyone has experience with it. i can't take the drives out as i've no other machine that can handle SCSI drives. i'm trying to image them incase something doesn't work properly with the other version. -- Thanks Ian R-P From coover at fastmail.fm Wed Oct 14 16:25:08 2009 From: coover at fastmail.fm (Russell W. Coover) Date: Wed, 14 Oct 2009 13:25:08 -0700 Subject: TSGL: Intel E-Server x342 In-Reply-To: References: Message-ID: <8A33704FF8584A649C2F73214CCB2876@AcerPC> Try Macrium Reflect. I've never used it, but it has gotten some great reviews from trusted people. It works with XP, Vista, I assume Win7, but not with Win 2000. I'm going to download it, myself, and see how it works as I'm just about ready to load a fresh copy of Win7 on my desktop. A good imaged backup is a good way to start. Here is a description of it from it's home web page ... "The fastest disk imaging software is now available as a free edition. "Absolutely free! No strings! The only free XP and Vista compatible disk imaging software with BartPE and Linux based recovery options. "Create a disk image whilst running Windows using Microsoft Volume Shadow copy Service (VSS). "Image to Network, USB, FireWire drives and DVD. "Built in scheduler. "32 bit and native 64 bit versions. "Industry leading compression levels and speed. "Linux based Rescue CD with Network access and full GUI. Only 6.5MB in size! "Built in CD/DVD packet writing engine. Supports packet writing to DVD DL media with Windows Vista. "HTML log files." Russ Coover -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Ian Ramsey-Planck Sent: Wednesday, October 14, 2009 12:49 PM To: TSGL Subject: TSGL: Intel E-Server x342 Hey all, I picked up an intel eserver x342 today and it currently has CentOS on it. I'm wanting to load a different Linux OS Version onto it and I'm trying to find a way to image the harddrives(3xSCSI 18gb's a piece and they seem to be in raid format) onto my main windows xp pro computer. Apparently theres supposed to be free imaging software somewhere that'll help me with this and i'm wondering if anyone has experience with it. i can't take the drives out as i've no other machine that can handle SCSI drives. i'm trying to image them incase something doesn't work properly with the other version. -- Thanks Ian R-P _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From edlynn at usa.com Fri Oct 16 21:12:28 2009 From: edlynn at usa.com (EdlynnUSA) Date: Fri, 16 Oct 2009 21:12:28 -0400 Subject: TSGL: need laptop repair recommendation Message-ID: <5F5127FC2F3941E18A407D190F1BB4BE@mine> I've been trying to get on the Internet, but after a few minutes, I'm throwm off with the message that they cannot open or contact the server (that I was on). The cable modem installer told me that my laptop is in sleep mode, and that I should call Dell and ask how to get out of that mode. The Dell bit was impossible with long waits and language difficulty. My internal WinXP repair of connectivity reported that my machine does not hold the IP address assigned. That sounds like the IP card inside needs a wiping or something. I'm in Miami, FL with a laptop. Is there a recommended repair facility in my vicinity that anyone has had experience with? If I am not allowed to ask for this, perhaps someone knows how to fix that sleep mode without going into the laptop pjsically? Many thanks for your prompt replies ED From deepend at tpg.com.au Sat Oct 17 19:43:45 2009 From: deepend at tpg.com.au (Don Penlington) Date: Sun, 18 Oct 2009 09:43:45 +1000 Subject: TSGL: need laptop repair recommendation In-Reply-To: <5F5127FC2F3941E18A407D190F1BB4BE@mine> Message-ID: <4.3.2.20091018093919.00cbb568@mail.tpg.com.au> At 09:12 PM 10/16/2009 -0400, you wrote: >how to fix that sleep mode>> Control Panel/Power Options. But I don't see how it can be in sleep mode if you can use it at all. Try running it on mains power. Your ISP should be able to help if it's a connection problem. Try turning the modem off, leave it for 30 seconds, turn it on again. Some modems need rebooting occasionally. Don Penlington From the Beach at Surfers Paradise in sunny Queensland. Computer tutorials, local scenery, and other things at my website: http://users.tpg.com.au/deepend/index1.html From embitt at westnet.com.au Sat Oct 17 20:22:40 2009 From: embitt at westnet.com.au (Merna Bitter) Date: Sun, 18 Oct 2009 10:22:40 +1000 Subject: TSGL: need laptop repair recommendation References: <4.3.2.20091018093919.00cbb568@mail.tpg.com.au> Message-ID: Exactly what I was wondering, Don. Ed's description sounded as though he was using the laptop but had problems only with the Internet. The reason I'm posting this is not to add to the discussion (because I'm not) but to note that, using my (and Don's) Queensland time: (a) Ed's post was sent on 17th October at 11:12 AM and received on 18th October at 6:35 AM. (b) Don's was sent on 17th October at 9:43 AM and received three minutes later. Is the List having delivery problems again, or am I the only one who had this time difference on Ed's? (My other emails from the 16th, 17th, and 18th from places in the U.S.A. and in Australia have normal time differences.) Merna ----- Original Message ----- From: "Don Penlington" To: "Tech Support Guy Mailing List" Sent: Sunday, October 18, 2009 9:43 AM Subject: Re: TSGL: need laptop repair recommendation > At 09:12 PM 10/16/2009 -0400, you wrote: >>how to fix that sleep mode>> > > > Control Panel/Power Options. > > But I don't see how it can be in sleep mode if you can use it at all. Try > running it on mains power. > > Your ISP should be able to help if it's a connection problem. > > Try turning the modem off, leave it for 30 seconds, turn it on again. Some > modems need rebooting occasionally. > > Don Penlington > > > > From the Beach at Surfers Paradise in sunny Queensland. > Computer tutorials, local scenery, and other things at my website: > http://users.tpg.com.au/deepend/index1.html > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ From Engineman1 at aol.com Sat Oct 17 21:37:42 2009 From: Engineman1 at aol.com (Engineman1 at aol.com) Date: Sat, 17 Oct 2009 21:37:42 EDT Subject: TSGL: AOL is a pain Message-ID: I have AOL 9.1 free edition which I use for e-mail but my ISP is Comcast and I use Firefox 3.5.3 for browsing. Recently AOL has taken over my Firefox homepage. \ Every time I go to tools/options and set my Firefox homepage to _WWW.Google.com_ (http://www.Google.com) it reverts to _WWW.AOL.com_ (http://www.AOL.com) if I close out FF and restart it. Even if I change startup to "show a blank page" it reverts to AOL the next time I start it. I always use "save and quit" when closing it. How can I correct this? Engineman From deepend at tpg.com.au Sun Oct 18 00:24:41 2009 From: deepend at tpg.com.au (Don Penlington) Date: Sun, 18 Oct 2009 14:24:41 +1000 Subject: TSGL: need laptop repair recommendation In-Reply-To: References: <4.3.2.20091018093919.00cbb568@mail.tpg.com.au> Message-ID: <4.3.2.20091018141953.00cb7ff8@mail.tpg.com.au> Merna wrote: >Don's was sent on 17th October at 9:43 AM and received three minutes later. > >Is the List having delivery problems again, or am I the only one who had >this time difference on Ed's? >> No, mine was sent on 18th (just a short time ago). It's just because I'm so far ahead of the rest of you that mine appears a day before it was sent. Others may have more esoteric and less flattering explanations. It's my way of keeping young--getting my emails the day before I send them makes me feel good! Don Penlington From the Beach at Surfers Paradise in sunny Queensland. Computer tutorials, local scenery, and other things at my website: http://users.tpg.com.au/deepend/index1.html From embitt at westnet.com.au Sun Oct 18 01:49:33 2009 From: embitt at westnet.com.au (Merna Bitter) Date: Sun, 18 Oct 2009 15:49:33 +1000 Subject: TSGL: need laptop repair recommendation References: <4.3.2.20091018093919.00cbb568@mail.tpg.com.au> <4.3.2.20091018141953.00cb7ff8@mail.tpg.com.au> Message-ID: Thanks, Don -- my typo in the details for yours which, as you said, was sent (and received) today (the 18th). Merna ----- Original Message ----- From: "Don Penlington" To: "Tech Support Guy Mailing List" Sent: Sunday, October 18, 2009 2:24 PM Subject: Re: TSGL: need laptop repair recommendation > Merna wrote: >>Don's was sent on 17th October at 9:43 AM and received three minutes >>later. >> >>Is the List having delivery problems again, or am I the only one who had >>this time difference on Ed's? >> > > > No, mine was sent on 18th (just a short time ago). It's just because I'm > so far ahead of the rest of you that mine appears a day before it was > sent. Others may have more esoteric and less flattering explanations. > > It's my way of keeping young--getting my emails the day before I send them > makes me feel good! > > Don Penlington > > > > From the Beach at Surfers Paradise in sunny Queensland. > Computer tutorials, local scenery, and other things at my website: > http://users.tpg.com.au/deepend/index1.html > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ From edlynn at usa.com Sun Oct 18 21:07:38 2009 From: edlynn at usa.com (EdlynnUSA) Date: Sun, 18 Oct 2009 21:07:38 -0400 Subject: TSGL: need laptop repair recommendation Don References: <4.3.2.20091018093919.00cbb568@mail.tpg.com.au> Message-ID: <540E7920056F490493FD04F6B289B27E@mine> Don - Thanks, I did just that, and it did wake up. ED ----- Original Message ----- From: Don Penlington To: Tech Support Guy Mailing List Sent: Saturday, October 17, 2009 7:43 PM Subject: Re: TSGL: need laptop repair recommendation At 09:12 PM 10/16/2009 -0400, you wrote: >how to fix that sleep mode>> Control Panel/Power Options. But I don't see how it can be in sleep mode if you can use it at all. Try running it on mains power. Your ISP should be able to help if it's a connection problem. Try turning the modem off, leave it for 30 seconds, turn it on again. Some modems need rebooting occasionally. Don Penlington From the Beach at Surfers Paradise in sunny Queensland. Computer tutorials, local scenery, and other things at my website: http://users.tpg.com.au/deepend/index1.html _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From deepend at tpg.com.au Tue Oct 20 10:49:14 2009 From: deepend at tpg.com.au (Don Penlington) Date: Wed, 21 Oct 2009 00:49:14 +1000 Subject: TSGL: Resolutions reversed Message-ID: <4.3.2.20091021003453.00c4ddf0@mail.tpg.com.au> I have a weird case of a Toshiba A2 laptop which boots into XP Home (no service packs installed) only in lowest resolution and 4 colors as if it were in Safe Mode. Screen and color resolution cannot be set any higher. Naturally, it looks awful. When it boots into Safe Mode, it displays in full 1024x768 resolution and looks and operates as if it were in normal mode. The screen says it's in Safe Mode, and Installer and some other normal services won't open as it's running in Safe Mode. Device Manager shows that the bios driver is not installed. I don't know whether that's relevant. The owner says he tried to install service packs, and when that didn't work he tried an upgrade to XP Pro. That's when the resolutions got mixed up. The owner would be happy to leave it running in Safe Mode, as all programs seem to be running fine, except that I can't install any security software. I suspect also that his wireless internet connection might not work in Safe Mode either. How could the screen resolutions between normal and Safe Modes have got reversed, and how can I "unreverse" them? Don Penlington From leximou at earthlink.net Tue Oct 20 11:31:32 2009 From: leximou at earthlink.net (Leximou) Date: Tue, 20 Oct 2009 11:31:32 -0400 Subject: TSGL: Resolutions reversed In-Reply-To: <4.3.2.20091021003453.00c4ddf0@mail.tpg.com.au> References: <4.3.2.20091021003453.00c4ddf0@mail.tpg.com.au> Message-ID: <4ADDD7D4.8010404@earthlink.net> Go to the manufacturer's web site and download the chipset drivers for for the Tecra A2, along with all the other needed drivers, modem, possible wireless, video, audio etc. Toshibas don't do well without their drivers.... http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/modelContent.jsp?ct=DL&os=&category=&moid=651096&rpn=PTA20U&modelFilter=A2&selCategory=3&selFamily=1073768664 This is a direct link that you will have to copy and paste as it is so long.. Lex Don Penlington wrote: > I have a weird case of a Toshiba A2 laptop which boots into XP Home (no > service packs installed) only in lowest resolution and 4 colors as if it > were in Safe Mode. Screen and color resolution cannot be set any higher. > Naturally, it looks awful. > > When it boots into Safe Mode, it displays in full 1024x768 resolution > and looks and operates as if it were in normal mode. The screen says > it's in Safe Mode, and Installer and some other normal services won't > open as it's running in Safe Mode. > > Device Manager shows that the bios driver is not installed. I don't know > whether that's relevant. > > The owner says he tried to install service packs, and when that didn't > work he tried an upgrade to XP Pro. That's when the resolutions got > mixed up. > > The owner would be happy to leave it running in Safe Mode, as all > programs seem to be running fine, except that I can't install any > security software. I suspect also that his wireless internet connection > might not work in Safe Mode either. > > How could the screen resolutions between normal and Safe Modes have got > reversed, and how can I "unreverse" them? > > Don Penlington > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > From deepend at tpg.com.au Thu Oct 22 08:03:53 2009 From: deepend at tpg.com.au (Don Penlington) Date: Thu, 22 Oct 2009 22:03:53 +1000 Subject: TSGL: Resolutions reversed In-Reply-To: <4ADDD7D4.8010404@earthlink.net> References: <4.3.2.20091021003453.00c4ddf0@mail.tpg.com.au> <4.3.2.20091021003453.00c4ddf0@mail.tpg.com.au> Message-ID: <4.3.2.20091022220021.00c824a8@mail.tpg.com.au> At 11:31 AM 10/20/2009 -0400, you wrote: >Go to the manufacturer's web site and download the chipset drivers for for >the Tecra A2,>> Hi Lex Thx for your help. This and other Toshiba sites don't seem to have any chipset drivers for the A2 Model PTA20A. Any other ideas as to where I can get these drivers? I've googled but no luck anywhere. Maybe the machine is too old for driver support. Don From leximou at earthlink.net Thu Oct 22 08:36:37 2009 From: leximou at earthlink.net (Lexi) Date: Thu, 22 Oct 2009 08:36:37 -0400 Subject: TSGL: Resolutions reversed In-Reply-To: <4.3.2.20091022220021.00c824a8@mail.tpg.com.au> References: <4.3.2.20091021003453.00c4ddf0@mail.tpg.com.au> <4.3.2.20091021003453.00c4ddf0@mail.tpg.com.au> <4.3.2.20091022220021.00c824a8@mail.tpg.com.au> Message-ID: <4AE051D5.3050700@earthlink.net> Try this link Don, down near the bottom are the chip set drivers... http://www.gzrcw.net/drivers/toshiba/Tecra/drivers_1205.html Don Penlington wrote: > At 11:31 AM 10/20/2009 -0400, you wrote: >> Go to the manufacturer's web site and download the chipset drivers >> for for the Tecra A2,>> > > > Hi Lex > > Thx for your help. This and other Toshiba sites don't seem to have any > chipset drivers for the A2 Model PTA20A. Any other ideas as to where I > can get these drivers? I've googled but no luck anywhere. Maybe the > machine is too old for driver support. > > Don > > http://www.tsgserver.com/list/ > From deepend at tpg.com.au Thu Oct 22 10:32:24 2009 From: deepend at tpg.com.au (Don Penlington) Date: Fri, 23 Oct 2009 00:32:24 +1000 Subject: TSGL: Resolutions reversed In-Reply-To: <4AE051D5.3050700@earthlink.net> References: <4.3.2.20091022220021.00c824a8@mail.tpg.com.au> <4.3.2.20091021003453.00c4ddf0@mail.tpg.com.au> <4.3.2.20091021003453.00c4ddf0@mail.tpg.com.au> <4.3.2.20091022220021.00c824a8@mail.tpg.com.au> Message-ID: <4.3.2.20091023002526.00c584b0@mail.tpg.com.au> At 08:36 AM 10/22/2009 -0400, you wrote: >Try this link Don, down near the bottom are the chip set drivers... > >http://www.gzrcw.net/drivers/toshiba/Tecra/drivers_1205.html>> Clicking any of those links only takes me to the Toshiba Home Page, which leaves me none the wiser. Does this mean Toshiba no longer have these drivers or support this model? In any case, I'm unsure which of these bios or chipset drivers are the ones I need. What, for example, does the "Biosinfo for Agressive C3 setting" do? Sounds exciting. I've a horrible feeling I could mess things up even more if I try to install the wrong one. I don't like messing round with the bios too much. Don Penlington From leximou at earthlink.net Thu Oct 22 10:42:35 2009 From: leximou at earthlink.net (Leximou) Date: Thu, 22 Oct 2009 10:42:35 -0400 Subject: TSGL: Resolutions reversed In-Reply-To: <4.3.2.20091023002526.00c584b0@mail.tpg.com.au> References: <4.3.2.20091022220021.00c824a8@mail.tpg.com.au> <4.3.2.20091021003453.00c4ddf0@mail.tpg.com.au> <4.3.2.20091021003453.00c4ddf0@mail.tpg.com.au> <4.3.2.20091022220021.00c824a8@mail.tpg.com.au> <4.3.2.20091023002526.00c584b0@mail.tpg.com.au> Message-ID: <4AE06F5B.3040408@earthlink.net> Don, the link below takes you to gzrcw.net and the list of all Tecra A2 drivers. Near the bottom of the list are two items labeled SPECIAL. The second one is the link to the intel chipset drivers for your laptop. It is not possible to go the Toshiba site from the link below.Lex Don Penlington wrote: > At 08:36 AM 10/22/2009 -0400, you wrote: >> Try this link Don, down near the bottom are the chip set drivers... >> >> http://www.gzrcw.net/drivers/toshiba/Tecra/drivers_1205.html>> > > > Clicking any of those links only takes me to the Toshiba Home Page, > which leaves me none the wiser. > > Does this mean Toshiba no longer have these drivers or support this > model? In any case, I'm unsure which of these bios or chipset drivers > are the ones I need. What, for example, does the "Biosinfo for Agressive > C3 setting" do? Sounds exciting. > > I've a horrible feeling I could mess things up even more if I try to > install the wrong one. I don't like messing round with the bios too much. > > Don Penlington > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > From leximou at earthlink.net Thu Oct 22 10:43:44 2009 From: leximou at earthlink.net (Leximou) Date: Thu, 22 Oct 2009 10:43:44 -0400 Subject: TSGL: Resolutions reversed In-Reply-To: <4.3.2.20091023002526.00c584b0@mail.tpg.com.au> References: <4.3.2.20091022220021.00c824a8@mail.tpg.com.au> <4.3.2.20091021003453.00c4ddf0@mail.tpg.com.au> <4.3.2.20091021003453.00c4ddf0@mail.tpg.com.au> <4.3.2.20091022220021.00c824a8@mail.tpg.com.au> <4.3.2.20091023002526.00c584b0@mail.tpg.com.au> Message-ID: <4AE06FA0.9020208@earthlink.net> PS, you need to click on the little floppy... Lex Don Penlington wrote: > At 08:36 AM 10/22/2009 -0400, you wrote: >> Try this link Don, down near the bottom are the chip set drivers... >> >> http://www.gzrcw.net/drivers/toshiba/Tecra/drivers_1205.html>> > > > Clicking any of those links only takes me to the Toshiba Home Page, > which leaves me none the wiser. > > Does this mean Toshiba no longer have these drivers or support this > model? In any case, I'm unsure which of these bios or chipset drivers > are the ones I need. What, for example, does the "Biosinfo for Agressive > C3 setting" do? Sounds exciting. > > I've a horrible feeling I could mess things up even more if I try to > install the wrong one. I don't like messing round with the bios too much. > > Don Penlington > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > From deepend at tpg.com.au Thu Oct 22 20:02:26 2009 From: deepend at tpg.com.au (Don Penlington) Date: Fri, 23 Oct 2009 10:02:26 +1000 Subject: TSGL: Resolutions reversed In-Reply-To: <4AE051D5.3050700@earthlink.net> References: <4.3.2.20091022220021.00c824a8@mail.tpg.com.au> <4.3.2.20091021003453.00c4ddf0@mail.tpg.com.au> <4.3.2.20091021003453.00c4ddf0@mail.tpg.com.au> <4.3.2.20091022220021.00c824a8@mail.tpg.com.au> Message-ID: <4.3.2.20091023095746.00c64988@mail.tpg.com.au> Lex wrote: >Try this link Don, down near the bottom are the chip set drivers..>> OK. Found it and it seemed to install OK. But made no difference. Still can't set resolution. Device Manager tells me that "Microsoft System Management Bios Drivers" are not installed. I guess that's the next logical step to take. Which (if any) of the several bios drivers on that site would be the correct one? Don Penlington From leximou at earthlink.net Thu Oct 22 20:21:50 2009 From: leximou at earthlink.net (Lexi) Date: Thu, 22 Oct 2009 20:21:50 -0400 Subject: TSGL: Resolutions reversed In-Reply-To: <4.3.2.20091023095746.00c64988@mail.tpg.com.au> References: <4.3.2.20091022220021.00c824a8@mail.tpg.com.au> <4.3.2.20091021003453.00c4ddf0@mail.tpg.com.au> <4.3.2.20091021003453.00c4ddf0@mail.tpg.com.au> <4.3.2.20091022220021.00c824a8@mail.tpg.com.au> <4.3.2.20091023095746.00c64988@mail.tpg.com.au> Message-ID: <4AE0F71E.10904@earthlink.net> What it is looking for is this file: mssmbios.sys. In looking at the download options, the other 'special' file is Toshiba's version. If it were me, I would set a restore point and then download and install it. Also, have you installed the display drivers? If windows loaded its own version, this may in fact resolve the problem. Keep me posted. Lex Don Penlington wrote: > Lex wrote: >> Try this link Don, down near the bottom are the chip set drivers..>> > > > OK. Found it and it seemed to install OK. But made no difference. > Still can't set resolution. > > Device Manager tells me that "Microsoft System Management Bios > Drivers" are not installed. I guess that's the next logical step to > take. Which (if any) of the several bios drivers on that site would be > the correct one? > > Don Penlington > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > From nade at gorge.net Fri Oct 23 14:59:01 2009 From: nade at gorge.net (Sylvia Gould) Date: Fri, 23 Oct 2009 11:59:01 -0700 Subject: TSGL: What causes this? Message-ID: <6.1.0.6.2.20091023115655.029aae50@POP3.gorge.net> What causes some emails--I think they have all been forwarded--to come in with all this =20 repetitions all through them? Usually plus a lot of other garbage. I'm using XP and Eudora 6.1 Sylvia G. >=3B >=3B=20 >=3B >=3B Answer: In all of the words listed=2C if you take the first l= etter=2C place it=20 at the end of the word=2C and then spell the word backwards=2C it will be t= he same=20 From coover at fastmail.fm Fri Oct 23 17:08:26 2009 From: coover at fastmail.fm (Russell W. Coover) Date: Fri, 23 Oct 2009 14:08:26 -0700 Subject: TSGL: What causes this? In-Reply-To: <6.1.0.6.2.20091023115655.029aae50@POP3.gorge.net> References: <6.1.0.6.2.20091023115655.029aae50@POP3.gorge.net> Message-ID: <45FBC56C653440888BD8CB1826BB2174@AcerPC> It's because the person forwarding the email has failed to clean up the garbage on it previously ... not deleting email addresses that were on the original email, or sending attachments within new attachments are examples. When you "forward" email, you always have the option to edit the email being forwarded. When you "reply" to email, as I am doing now, you do not have that option ... all the garbage, including email addresses and other things remain. That is why your email address is below, a reply does not allow me to edit. Most people simply don't know enough about "reply" and "forward" to know the difference and that editing can be done on forwarded email. I have a couple of friends and relatives who used to send me all a lot of "garbage" on forwarded emails, but I have demonstrated to them how to delete it. Another thing I hate is when somebody sends an email to multiple addresses, including mine, expecting it to be forwarded to other folks. I have requested that if they forward it to me, they send the email "blind", so that my address will not be shown on the email, itself. Russ Coover -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Sylvia Gould Sent: Friday, October 23, 2009 11:59 AM To: mailto: Cc: List at tsgserver.com; triadtechtalk at freelists.org Subject: TSGL: What causes this? What causes some emails--I think they have all been forwarded--to come in with all this =20 repetitions all through them? Usually plus a lot of other garbage. I'm using XP and Eudora 6.1 Sylvia G. >=3B >=3B=20 >=3B >=3B Answer: In all of the words listed=2C if you take the first l= etter=2C place it=20 at the end of the word=2C and then spell the word backwards=2C it will be t= he same=20 _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From cosmiovh at lgisp.net Fri Oct 23 17:26:02 2009 From: cosmiovh at lgisp.net (Cosmio Von Hatten - Urban Networks) Date: Fri, 23 Oct 2009 14:26:02 -0700 Subject: TSGL: What causes this? In-Reply-To: <45FBC56C653440888BD8CB1826BB2174@AcerPC> Message-ID: Actually that depends on your email program, the sending email program and if you are using HTML, rich text or plain text format. I can do a reply and edit Russ's message and Sylvia's. Look below and you'll see that I have changed the headers. The stuff that Sylvia is referring to is I believe are ASCII Hex Symbol. The =20 is code for a space and =2C is for a comma. That is just the way that some email program interpret these things, how the are setup and the way that some will wrap characters at either 70 or 76 characters. Then you'll get =20 on just about every line. You can see more of these codes here http://www.ascii.cl/ or here http://www.asciitable.com/ Cosmio Von Hatten Technical Consultant / Client Relations Urban Networks Inc. 4647 Hastings Street Burnaby BC V5C 2K6 Tel: (604) 439-8530 Fax: (604) 320-1607 Email: support at ubn.ca To further discuss this issue, please "Reply" to this message and do not modify the subject line. This electronic communication and any files transmitted with it are intended only for the use of the addressee and may contain information which is privileged and confidential and is protected by law. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender and delete this communication from your server. -----Original Message----- From: On Behalf Of Russell W. Coover with a super decoder ring Sent: Friday, October 23, 2009 2:08 PM To: 'Tech Support Guy Mailing List' Subject: Re: TSGL: What causes this? It's because the person forwarding the email has failed to clean up the garbage on it previously ... not deleting email addresses that were on the original email, or sending attachments within new attachments are examples. When you "forward" email, you always have the option to edit the email being forwarded. When you "reply" to email, as I am doing now, you do not have that option ... all the garbage, including email addresses and other things remain. That is why your email address is below, a reply does not allow me to edit. Most people simply don't know enough about "reply" and "forward" to know the difference and that editing can be done on forwarded email. I have a couple of friends and relatives who used to send me all a lot of "garbage" on forwarded emails, but I have demonstrated to them how to delete it. Another thing I hate is when somebody sends an email to multiple addresses, including mine, expecting it to be forwarded to other folks. I have requested that if they forward it to me, they send the email "blind", so that my address will not be shown on the email, itself. Russ Coover -----Original Message----- From: On Behalf Of Sylvia Gould princess warrior Sent: Friday, October 23, 2009 11:59 AM To: mailto: Cc: List at tsgserver.com; triadtechtalk at freelists.org Subject: TSGL: What causes this? What causes some emails--I think they have all been forwarded--to come in with all this =20 repetitions all through them? Usually plus a lot of other garbage. I'm using XP and Eudora 6.1 Sylvia G. >=3B >=3B=20 >=3B >=3B Answer: In all of the words listed=2C if you take the first l= etter=2C place it=20 at the end of the word=2C and then spell the word backwards=2C it will be t= he same=20 _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From nade at gorge.net Fri Oct 23 18:34:08 2009 From: nade at gorge.net (Sylvia Gould) Date: Fri, 23 Oct 2009 15:34:08 -0700 Subject: TSGL: What causes this?-(Russ) In-Reply-To: <45FBC56C653440888BD8CB1826BB2174@AcerPC> References: <6.1.0.6.2.20091023115655.029aae50@POP3.gorge.net> <45FBC56C653440888BD8CB1826BB2174@AcerPC> Message-ID: <6.1.0.6.2.20091023153113.02962418@POP3.gorge.net> Thanks. I, too, am constantly aggravated by people who keep forwarding, forwarding, with no cleanup. But I had no idea it could accelerate into a mess like some I get. I will try to hold some "on-line" classes for a couple of people, I guess. S.G. At 02:08 PM 10/23/2009, you wrote: >It's because the person forwarding the email has failed to clean up the >garbage on it previously ... not deleting email addresses that were on the >original email, or sending attachments within new attachments are examples. >When you "forward" email, you always have the option to edit the email being >forwarded. When you "reply" to email, as I am doing now, you do not have >that option ... all the garbage, including email addresses and other things >remain. That is why your email address is below, a reply does not allow me >to edit. > >Most people simply don't know enough about "reply" and "forward" to know the >difference and that editing can be done on forwarded email. I have a couple >of friends and relatives who used to send me all a lot of "garbage" on >forwarded emails, but I have demonstrated to them how to delete it. > >Another thing I hate is when somebody sends an email to multiple addresses, >including mine, expecting it to be forwarded to other folks. I have >requested that if they forward it to me, they send the email "blind", so >that my address will not be shown on the email, itself. > >Russ Coover > >-----Original Message----- >From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On >Behalf Of Sylvia Gould >Sent: Friday, October 23, 2009 11:59 AM >To: mailto: >Cc: List at tsgserver.com; triadtechtalk at freelists.org >Subject: TSGL: What causes this? > >What causes some emails--I think they have all been forwarded--to come in >with all this =20 repetitions all through them? Usually plus a lot of >other garbage. I'm using XP and Eudora 6.1 >Sylvia G. > > >>=3B >=3B=20 >>=3B >=3B Answer: In all of the words listed=2C if you take the first l= >etter=2C place it=20 >at the end of the word=2C and then spell the word backwards=2C it will be t= >he same=20 > > >_______________________________________________ >Tech Support Guy Mailing List >http://www.tsgserver.com/list/ > > >_______________________________________________ >Tech Support Guy Mailing List >http://www.tsgserver.com/list/ >Internal Virus Database is out of date. >Checked by AVG - www.avg.com >Version: 8.5.421 / Virus Database: 270.14.13/2432 - Release Date: 10/13/09 >06:35:00 From deepend at tpg.com.au Fri Oct 23 19:05:38 2009 From: deepend at tpg.com.au (Don Penlington) Date: Sat, 24 Oct 2009 09:05:38 +1000 Subject: TSGL: What causes this? In-Reply-To: <45FBC56C653440888BD8CB1826BB2174@AcerPC> References: <6.1.0.6.2.20091023115655.029aae50@POP3.gorge.net> <6.1.0.6.2.20091023115655.029aae50@POP3.gorge.net> Message-ID: <4.3.2.20091024085247.00c6c800@mail.tpg.com.au> Russ wrote: >When you "reply" to email, as I am doing now, you do not have >that option ... all the garbage, including email addresses and other things >remain.>> Not necessarily so. If you just select a portion of the email you are replying to, then hit "reply", your reply will only quote the portion you've selected----as above. You have to make this setting in your email program's options. In Eudora, it's under "reply", tick "reply to selected text only". I imagine most email programs have similar settings. I'm not sure whether this is the default setting. It's not necessary or usually desirable to return the whole of the original to the sender. Like Russ, I have a friend who is incapable of learning. His replies to me include my attachments and all---highly annoying and a waste of valuable bandwidth. He uses webmail, so perhaps it's not an option there. Don Penlington From hdavis1 at gmail.com Fri Oct 23 20:09:42 2009 From: hdavis1 at gmail.com (H Davis) Date: Fri, 23 Oct 2009 20:09:42 -0400 Subject: TSGL: What causes this? In-Reply-To: <4.3.2.20091024085247.00c6c800@mail.tpg.com.au> References: <6.1.0.6.2.20091023115655.029aae50@POP3.gorge.net> <6.1.0.6.2.20091023115655.029aae50@POP3.gorge.net> <4.3.2.20091024085247.00c6c800@mail.tpg.com.au> Message-ID: <4AE245C6.8010900@gmail.com> I use Thunderbird which doesn't appear (based on my quick test) to allow selecting a portion of the original e-mail before clicking the reply but it does allow editing the original in the reply. I admit this doesn't always go perfectly, I know not why, but it chalk it up as a Tbird idiosyncrasy (I got pretty close before resorting to the spell checker). H Davis Don Penlington wrote: > Russ wrote: >> When you "reply" to email, as I am doing now, you do not have >> that option ... all the garbage, including email addresses and other >> things >> remain.>> > > > Not necessarily so. > > If you just select a portion of the email you are replying to, then > hit "reply", your reply will only quote the portion you've > selected----as above. You have to make this setting in your email > program's options. In Eudora, it's under "reply", tick "reply to > selected text only". I imagine most email programs have similar > settings. I'm not sure whether this is the default setting. > > It's not necessary or usually desirable to return the whole of the > original to the sender. > > Like Russ, I have a friend who is incapable of learning. His replies > to me include my attachments and all---highly annoying and a waste of > valuable bandwidth. He uses webmail, so perhaps it's not an option there. > > Don Penlington > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > -- H Davis hdavis1 at gmail.com From nade at gorge.net Fri Oct 23 20:36:20 2009 From: nade at gorge.net (Sylvia Gould) Date: Fri, 23 Oct 2009 17:36:20 -0700 Subject: TSGL: What causes this? In-Reply-To: <4.3.2.20091024085247.00c6c800@mail.tpg.com.au> References: <6.1.0.6.2.20091023115655.029aae50@POP3.gorge.net> <6.1.0.6.2.20091023115655.029aae50@POP3.gorge.net> <4.3.2.20091024085247.00c6c800@mail.tpg.com.au> Message-ID: <6.1.0.6.2.20091023173323.02961ba0@POP3.gorge.net> My paid version 6.1 allows me to edit on reply--I can put in or take out anything I want. I just took some chunks out of your message below. "Quote only..." is ticked. At 04:05 PM 10/23/2009, you wrote: >Russ wrote: >>When you "reply" to email, as I am doing now, you do not have >>that option ... all the garbage, addresses and other things >>remain.> > > >Not necessarily so. > >If you just select a portion of the email you are replying to, then hit >"reply", your reply will only quote the portion you've selected----as >above. You setting in your email program's options. In >Eudora, it's "reply", tick "reply to selected text only". I imagine most > >It's not necessary or usually desirable to return the whole of the >original to the sender. > >Like Russ, I have a friend who is incapable of learning. His replies to me >include my attachments and all---highly annoying and a waste of valuable >bandwidth. He uses webmail, so perhaps it's not an option there. > >Don Penlington > >_______________________________________________ >Tech Support Guy Mailing List >http://www.tsgserver.com/list/ > > >Internal Virus Database is out of date. >Checked by AVG - www.avg.com >Version: 8.5.421 / Virus Database: 270.14.13/2432 - Release Date: 10/13/09 >06:35:00 From nature-coast at earthlink.net Fri Oct 23 21:00:17 2009 From: nature-coast at earthlink.net (Cyndi) Date: Fri, 23 Oct 2009 21:00:17 -0400 Subject: TSGL: What causes this? In-Reply-To: <4.3.2.20091024085247.00c6c800@mail.tpg.com.au> References: <6.1.0.6.2.20091023115655.029aae50@POP3.gorge.net> <6.1.0.6.2.20091023115655.029aae50@POP3.gorge.net> <4.3.2.20091024085247.00c6c800@mail.tpg.com.au> Message-ID: <4AE251A1.80900@earthlink.net> I am constantly asking my friends to clean up their mail but they don't...sigh. Maybe they don't know how, as someone mentioned here. Guess I will have to draw them a diagram. LOL I also never knew this short cut existed >>>>If you just select a portion of the email you are replying to, then hit "reply", your reply will only quote the portion you've selected<<<< That will save lots of time. I used to C/P it to the reply! LOL Thanks again! ~Cyndi~ Police officers... Guardians by choice...Heroes by chance God Bless the USA! Don Penlington wrote: > Russ wrote: >> When you "reply" to email, as I am doing now, you do not have >> that option ... all the garbage, including email addresses and other >> things >> remain.>> > > > Not necessarily so. > > If you just select a portion of the email you are replying to, then > hit "reply", your reply will only quote the portion you've > selected----as above. You have to make this setting in your email > program's options. In Eudora, it's under "reply", tick "reply to > selected text only". I imagine most email programs have similar > settings. I'm not sure whether this is the default setting. > > It's not necessary or usually desirable to return the whole of the > original to the sender. > > Like Russ, I have a friend who is incapable of learning. His replies > to me include my attachments and all---highly annoying and a waste of > valuable bandwidth. He uses webmail, so perhaps it's not an option there. > > Don Penlington > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > From ian at iarp.ca Sat Oct 24 03:38:33 2009 From: ian at iarp.ca (Ian Ramsey-Planck) Date: Sat, 24 Oct 2009 03:38:33 -0400 Subject: TSGL: VPN Question Message-ID: Hey All, I have a VPN server running in my house now and have a question for everyone. Is there no way to kick and block users that are connected to the VPN? This is running on ubuntu server 9.04 program pptpd -- Thanks Ian R-P From deepend at tpg.com.au Wed Oct 28 05:19:45 2009 From: deepend at tpg.com.au (Don Penlington) Date: Wed, 28 Oct 2009 19:19:45 +1000 Subject: TSGL: Acer Tecra A2 laptop Resolutions reversed In-Reply-To: <4AE0F71E.10904@earthlink.net> References: <4.3.2.20091023095746.00c64988@mail.tpg.com.au> <4.3.2.20091022220021.00c824a8@mail.tpg.com.au> <4.3.2.20091021003453.00c4ddf0@mail.tpg.com.au> <4.3.2.20091021003453.00c4ddf0@mail.tpg.com.au> <4.3.2.20091022220021.00c824a8@mail.tpg.com.au> <4.3.2.20091023095746.00c64988@mail.tpg.com.au> Message-ID: <4.3.2.20091028190547.00c9f4d8@mail.tpg.com.au> At 08:21 PM 10/22/2009 -0400, you wrote: >What it is looking for is this file: mssmbios.sys. In looking at the >download options, the other 'special' file is Toshiba's version. If it >were me, I would set a restore point and then download and install it. >Also, have you installed the display drivers? If windows loaded its own >version, this may in fact resolve the problem. > >Keep me posted.>> Hi Lex I couldn't find a downloadable copy of mssmbios on the 'Net, so I copied it over from my computer into system32. Not sure if that's the right action---prolly it needs to be installed? If so, how? I've installed display and numerous other bios drivers off the site you gave me, (some refused to install, others went OK) but still no joy. I still have full resolution in Safe Mode and lowest resolution/4-color in normal mode. When I try to reset the resolution (I can set the sliders in Display Properties) and click Apply/OK, it just goes back to the lowest settings. Other strange symptoms: Device Manager opens in blank window. System Restore opens but can't set a new restore point of find any current restore points. Checked SR service is running. SR is enabled. Add New Hardware Wizard opens in blank window. When trying to reformat and reinstall XP, I get an error message at the initial "copying files" stage: "File i386\ntkrnlmp.exe could not be loaded. error code 7. Setup cannot continue". Any more thoughts as to where this is all pointing? Display drivers must be OK or it wouldn't run full resolution in Safe Mode??? Instinct tells me that reversing resolutions between normal and Safe modes should be simple---but how. Is this controlled by XP or bios? Bootup from cold is quick and the computer is quite responsive in general. Could it be a Ram problem? Don From leximou at earthlink.net Wed Oct 28 07:54:08 2009 From: leximou at earthlink.net (Lexi) Date: Wed, 28 Oct 2009 07:54:08 -0400 Subject: TSGL: Acer Tecra A2 laptop Resolutions reversed In-Reply-To: <4.3.2.20091028190547.00c9f4d8@mail.tpg.com.au> References: <4.3.2.20091023095746.00c64988@mail.tpg.com.au> <4.3.2.20091022220021.00c824a8@mail.tpg.com.au> <4.3.2.20091021003453.00c4ddf0@mail.tpg.com.au> <4.3.2.20091021003453.00c4ddf0@mail.tpg.com.au> <4.3.2.20091022220021.00c824a8@mail.tpg.com.au> <4.3.2.20091023095746.00c64988@mail.tpg.com.au> <4.3.2.20091028190547.00c9f4d8@mail.tpg.com.au> Message-ID: <4AE830E0.6010204@earthlink.net> Don, I no longer have the original posts so cannot back reference. Do you have the original install disk for WinXP? Since you have most (hopefully) of the machine driver files installed now, the next thing I would try is to install windows over itself. Start the install from the CD and ignore the first offer of repair using repair console. Shortly thereafter, a second offer of repair will pop up (Do you want to install, upgrade or repair install? Press R for repair). The repair install will check all files, install missing or bad files, and generally repair but not alter the existing install. If you do not have the original install disk, right click My Computer to find out what version of windows has been installed (whether OEM, or retail- my guess oem from Acer). Make note of the install key on the computer itself and you can use any other OEM install disk to do the repair, just use the key from the computer when asked. This must be an older unit, and during the original install, windows was not able to 'read' the computer and thus did not install some of the eventually needed files. Wow, you have your hands full with this one! Lex Don Penlington wrote: From deepend at tpg.com.au Wed Oct 28 09:20:26 2009 From: deepend at tpg.com.au (Don Penlington) Date: Wed, 28 Oct 2009 23:20:26 +1000 Subject: TSGL: Acer Tecra A2 laptop Resolutions reversed In-Reply-To: <4AE830E0.6010204@earthlink.net> References: <4.3.2.20091028190547.00c9f4d8@mail.tpg.com.au> <4.3.2.20091023095746.00c64988@mail.tpg.com.au> <4.3.2.20091022220021.00c824a8@mail.tpg.com.au> <4.3.2.20091021003453.00c4ddf0@mail.tpg.com.au> <4.3.2.20091021003453.00c4ddf0@mail.tpg.com.au> <4.3.2.20091022220021.00c824a8@mail.tpg.com.au> <4.3.2.20091023095746.00c64988@mail.tpg.com.au> <4.3.2.20091028190547.00c9f4d8@mail.tpg.com.au> Message-ID: <4.3.2.20091028230720.00c716c0@mail.tpg.com.au> At 07:54 AM 10/28/2009 -0400, you wrote: >Start the install from the CD and ignore the first offer of repair using >repair console.>> It doesn't get that far. I have an OEM disk of XP Pro. It doesn't even get as far as offering any install options, just comes up with the code 7 error when it starts the initial copying files---before the repair/install window comes up. The machine is prolly about 5 years old I think and the owner doesn't have the original recovery disk. It all went wrong when the owner tried to upgrade from XP Home to Pro. The upgrade didn't "take" and it still shows Home. Could I get a USB data transfer cable so that I could plug his laptop into my own computer and reformat his hard drive from my computer, without starting his computer? What sort of crossover cable would I need? Usually I'd just remove the hard drive from the faulty computer and insert in it mine, but I don't think you can do that with laptop drives. Don From leximou at earthlink.net Wed Oct 28 10:21:44 2009 From: leximou at earthlink.net (Leximou) Date: Wed, 28 Oct 2009 10:21:44 -0400 Subject: TSGL: Acer Tecra A2 laptop Resolutions reversed In-Reply-To: <4.3.2.20091028230720.00c716c0@mail.tpg.com.au> References: <4.3.2.20091028190547.00c9f4d8@mail.tpg.com.au> <4.3.2.20091023095746.00c64988@mail.tpg.com.au> <4.3.2.20091022220021.00c824a8@mail.tpg.com.au> <4.3.2.20091021003453.00c4ddf0@mail.tpg.com.au> <4.3.2.20091021003453.00c4ddf0@mail.tpg.com.au> <4.3.2.20091022220021.00c824a8@mail.tpg.com.au> <4.3.2.20091023095746.00c64988@mail.tpg.com.au> <4.3.2.20091028190547.00c9f4d8@mail.tpg.com.au> <4.3.2.20091028230720.00c716c0@mail.tpg.com.au> Message-ID: <4AE85378.6030703@earthlink.net> Suggestions: Does the laptop have a floppy still? Do you still have an old win98 boot disk? If so, use it to boot and then fdisk the MBR and the the hard drive. Format it in 32 bit file system. Then you can install clean from the optical drive. You can also try booting to the CD and then canceling the install which will leave you at a C: prompt.If the machine has an A: drive, you can download fdisk and put it on a floppy and CD (change drives in DOS) to the floppy to run the utility. If you can boot to the OS, have you tried running the system file checker from a command prompt with the CD in the optical drive? Finally, the hard drive is easily removed, just locate which 'door' on the bottom houses the HD and pull it. Most computer places carry a USB adapter for a few buck that will allow one to plug into the laptop hard drive's connector, and the other end is a usb connector. (This is almost indispensable when you work on computers and a good addition to the tool chest) The HD will now show up as a removable drive in My Computer on your machine. You can now format the drive. Be aware that laptop hard drives are usually in a housing and will have to be removed from that housing to expose the connector pins. This is truly much easier than it sounds and goes quickly. A transfer cable moves files and both the host and client computer would have to be on to do so. There are usb cables that would allow such. Do not know how much they run and, as I have never used one, do not know if they require a software install for them to function. That might be a question that someone in this group could answer. Hope some of this will help. L Don Penlington wrote: > At 07:54 AM 10/28/2009 -0400, you wrote: >> Start the install from the CD and ignore the first offer of repair >> using repair console.>> > > > It doesn't get that far. I have an OEM disk of XP Pro. It doesn't even > get as far as offering any install options, just comes up with the code > 7 error when it starts the initial copying files---before the > repair/install window comes up. > > The machine is prolly about 5 years old I think and the owner doesn't > have the original recovery disk. > > It all went wrong when the owner tried to upgrade from XP Home to Pro. > The upgrade didn't "take" and it still shows Home. > > Could I get a USB data transfer cable so that I could plug his laptop > into my own computer and reformat his hard drive from my computer, > without starting his computer? What sort of crossover cable would I need? > > Usually I'd just remove the hard drive from the faulty computer and > insert in it mine, but I don't think you can do that with laptop drives. > > > Don > > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > From rondcampbell at comcast.net Fri Oct 30 20:59:03 2009 From: rondcampbell at comcast.net (Ronald Campbell) Date: Fri, 30 Oct 2009 17:59:03 -0700 Subject: TSGL: Fw: Vista Home Premium Message-ID: ----- Original Message ----- From: Ronald Campbell Sent: Friday, October 30, 2009 5:53 PM Subject: Vista Home Premium I have a HP laptop Computer with Vista Home Premium. When I try to put it on standby or switch user it crashes. Does any one know what may be the cause of this. I was thinking maybe that I might upgrade to Windows 7. Does any one have a good opinion on windows 7. Any ones support on this would be greatly appreciated. From coover at fastmail.fm Fri Oct 30 21:44:34 2009 From: coover at fastmail.fm (Russell W. Coover) Date: Fri, 30 Oct 2009 18:44:34 -0700 Subject: TSGL: Fw: Vista Home Premium In-Reply-To: References: Message-ID: <7E2AAB873ABC40A5ACC044E06B1A0937@AcerLaptopPC> I cannot help you with your Vista problem as I've never seen your problem. You might run an internet search for something like "Vista, standby, crash" and see what you get. Regarding Windows 7 ... I ran the Win 7 Release Candidate for about 4 months and have been running 7 Ultimate since October 15 (I received it at no charge for a Launch Party). I also received a free copy at a Developers Conference last Monday and have placed that on a laptop. Both Windows 7 machines are running beautifully. I had no problems installing on both machines ... there was one driver for a card reader that I had to go on the internet to get, but it was easy to find and install. And I do, I really do like Windows 7, which is (in my opinion) a Service Pack of Vista. It is what Vista should have been. Microsoft evidently tore apart Vista, took out the things people haven't liked, added some very nice touches, and brought it out as Win 7. I do recommend it for people who are running Vista and are having problems, people who are running Vista and hate certain features, and for those with XP machines that can no longer be updated or keep up with new the new software available. For those who are happy with XP and don't need the newest toy available ... keep your XP machine. You'll probably be updating in a year or two. When you do, you'll want Windows 7. I'm presently in the market for a third Win 7 machine, one that I will have to pay for, for my wife. Her Vista machine runs fine most of the time, but needs more memory (something is wrong with two of the four memory slots and only two can be used. Place good memory in the other slots and the machine blue screens). So if you see any exceptional deals, let me know! Russ Coover -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Ronald Campbell Sent: Friday, October 30, 2009 5:59 PM To: list at tsgserver.com Subject: TSGL: Fw: Vista Home Premium ----- Original Message ----- From: Ronald Campbell Sent: Friday, October 30, 2009 5:53 PM Subject: Vista Home Premium I have a HP laptop Computer with Vista Home Premium. When I try to put it on standby or switch user it crashes. Does any one know what may be the cause of this. I was thinking maybe that I might upgrade to Windows 7. Does any one have a good opinion on windows 7. Any ones support on this would be greatly appreciated. _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From edlynn at usa.com Sat Oct 31 11:19:33 2009 From: edlynn at usa.com (EdlynnUSA) Date: Sat, 31 Oct 2009 11:19:33 -0400 Subject: TSGL: Lost Browsers. Panic Message-ID: <306B8ACF331C4160BD31215A43A4655C@mine> Using XPProSP2, + Firefox, gaining access to Internet no problem. If FF failed, I have IE6 as backup. Bad News: Suddenly yesterday, I received the following error message: "The procedure entry point is _SAVEREGEXPSTATICS could not be loaded in the Dynamics Link Library js3250.dll" (OK) Firefox could not be loaded. Also IE6 could not be loaaded. I was still connected with the Internet, but not with a browser. I cannot correct this, as my SEARCH did find js3250.dll in the FF folder. Can anyone help, as I cannot reinstll that dll, nor reach microsoft for help. Thanks. ED From jonpan at onlinehome.de Sat Oct 31 12:15:52 2009 From: jonpan at onlinehome.de (Jon) Date: Sat, 31 Oct 2009 17:15:52 +0100 Subject: TSGL: Lost Browsers. Panic References: <306B8ACF331C4160BD31215A43A4655C@mine> Message-ID: <22DC5F496C5546C88040A47A28074A48@johnsp2> Have you tried a 'system restore'? You might be lucky enough to find that an easy solution... If you use ERUNT, that would provide a second line of attack to restore the registry. John Od/G ----- Original Message ----- From: EdlynnUSA To: TechSupportGuys Sent: Saturday, October 31, 2009 4:19 PM Subject: TSGL: Lost Browsers. Panic Using XPProSP2, + Firefox, gaining access to Internet no problem. If FF failed, I have IE6 as backup. Bad News: Suddenly yesterday, I received the following error message: "The procedure entry point is _SAVEREGEXPSTATICS could not be loaded in the Dynamics Link Library js3250.dll" (OK) Firefox could not be loaded. Also IE6 could not be loaaded. I was still connected with the Internet, but not with a browser. I cannot correct this, as my SEARCH did find js3250.dll in the FF folder. Can anyone help, as I cannot reinstll that dll, nor reach microsoft for help. Thanks. ED _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From leximou at earthlink.net Sat Oct 31 12:28:23 2009 From: leximou at earthlink.net (Lexi) Date: Sat, 31 Oct 2009 12:28:23 -0400 Subject: TSGL: Lost Browsers. Panic In-Reply-To: <306B8ACF331C4160BD31215A43A4655C@mine> References: <306B8ACF331C4160BD31215A43A4655C@mine> Message-ID: <4AEC65A7.40809@earthlink.net> What version of FF are you using? js3250.dll is a common problem in FF 2 and one of the normal fixes is to download a clean version (my guess is your's is corrupt), overwrite the existing one and the set the file to read only. Once you have one browser up and running, update FF to the latest stable version and then download the install files to update IE. I would also urge you to bring your version of winXP up to date. Lex EdlynnUSA wrote: > Using XPProSP2, + Firefox, gaining access to Internet no problem. If FF failed, I have IE6 as backup. > > Bad News: > Suddenly yesterday, I received the following error message: "The procedure entry point is _SAVEREGEXPSTATICS could not be loaded in the Dynamics Link Library js3250.dll" (OK) > > Firefox could not be loaded. Also IE6 could not be loaaded. I was still connected with the Internet, but not with a browser. I cannot correct this, as my SEARCH did find js3250.dll in the FF folder. > > Can anyone help, as I cannot reinstll that dll, nor reach microsoft for help. > > Thanks. > > ED > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > From edlynn at usa.com Sat Oct 31 13:35:02 2009 From: edlynn at usa.com (EdlynnUSA) Date: Sat, 31 Oct 2009 13:35:02 -0400 Subject: TSGL: Lost Browsers. Panic References: <306B8ACF331C4160BD31215A43A4655C@mine> <4AEC65A7.40809@earthlink.net> Message-ID: <712AFBF6142246C2AE1814DF66C1EFD7@mine> Thanks Lex- My FF is V.3+. There's now no way for me to reinstall FF or be intersactive with Internet. IE6 shows the same error message as with FF. Can you direct me as to how I can reinstall FF when I hav no browser to work with? Will FF repair islf via my Control Panel? Thanks, ED ----- Original Message ----- From: Lexi To: Tech Support Guy Mailing List Sent: Saturday, October 31, 2009 12:28 PM Subject: Re: TSGL: Lost Browsers. Panic What version of FF are you using? js3250.dll is a common problem in FF 2 and one of the normal fixes is to download a clean version (my guess is your's is corrupt), overwrite the existing one and the set the file to read only. Once you have one browser up and running, update FF to the latest stable version and then download the install files to update IE. I would also urge you to bring your version of winXP up to date. Lex EdlynnUSA wrote: > Using XPProSP2, + Firefox, gaining access to Internet no problem. If FF failed, I have IE6 as backup. > > Bad News: > Suddenly yesterday, I received the following error message: "The procedure entry point is _SAVEREGEXPSTATICS could not be loaded in the Dynamics Link Library js3250.dll" (OK) > > Firefox could not be loaded. Also IE6 could not be loaaded. I was still connected with the Internet, but not with a browser. I cannot correct this, as my SEARCH did find js3250.dll in the FF folder. > > Can anyone help, as I cannot reinstll that dll, nor reach microsoft for help. > > Thanks. > > ED > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From edlynn at usa.com Sat Oct 31 13:25:58 2009 From: edlynn at usa.com (EdlynnUSA) Date: Sat, 31 Oct 2009 13:25:58 -0400 Subject: TSGL: Lost Browsers. Panic References: <306B8ACF331C4160BD31215A43A4655C@mine> <22DC5F496C5546C88040A47A28074A48@johnsp2> Message-ID: <2F0AEC90797F4A3696459919E734BBCC@mine> Hi John - Thanks. I tried and failed with system restore. I tried RegCue for a Registry repair, nut didn' work. In trying IE6, the error message shared the screen wih Google. I was able to put js3250.dll into Google. Others have had the same problem, but no cures offered. ED ----- Original Message ----- From: Jon To: Tech Support Guy Mailing List Sent: Saturday, October 31, 2009 12:15 PM Subject: Re: TSGL: Lost Browsers. Panic Have you tried a 'system restore'? You might be lucky enough to find that an easy solution... If you use ERUNT, that would provide a second line of attack to restore the registry. John Od/G ----- Original Message ----- From: EdlynnUSA To: TechSupportGuys Sent: Saturday, October 31, 2009 4:19 PM Subject: TSGL: Lost Browsers. Panic Using XPProSP2, + Firefox, gaining access to Internet no problem. If FF failed, I have IE6 as backup. Bad News: Suddenly yesterday, I received the following error message: "The procedure entry point is _SAVEREGEXPSTATICS could not be loaded in the Dynamics Link Library js3250.dll" (OK) Firefox could not be loaded. Also IE6 could not be loaaded. I was still connected with the Internet, but not with a browser. I cannot correct this, as my SEARCH did find js3250.dll in the FF folder. Can anyone help, as I cannot reinstll that dll, nor reach microsoft for help. Thanks. ED _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From coover at fastmail.fm Sat Oct 31 14:43:53 2009 From: coover at fastmail.fm (Russell W. Coover) Date: Sat, 31 Oct 2009 11:43:53 -0700 Subject: TSGL: Lost Browsers. Panic In-Reply-To: <2F0AEC90797F4A3696459919E734BBCC@mine> References: <306B8ACF331C4160BD31215A43A4655C@mine><22DC5F496C5546C88040A47A28074A48@johnsp2> <2F0AEC90797F4A3696459919E734BBCC@mine> Message-ID: Do you know somebody local with internet access? How about a local library? If so, you can have them download FF for you and place it on a flash drive or cd. Take it home and install. And once you get it installed, I suggest you install IE8, too. Nobody should be using IE6. Russ Coover -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of EdlynnUSA Sent: Saturday, October 31, 2009 10:26 AM To: Tech Support Guy Mailing List Subject: Re: TSGL: Lost Browsers. Panic Hi John - Thanks. I tried and failed with system restore. I tried RegCue for a Registry repair, nut didn' work. In trying IE6, the error message shared the screen wih Google. I was able to put js3250.dll into Google. Others have had the same problem, but no cures offered. ED ----- Original Message ----- From: Jon To: Tech Support Guy Mailing List Sent: Saturday, October 31, 2009 12:15 PM Subject: Re: TSGL: Lost Browsers. Panic Have you tried a 'system restore'? You might be lucky enough to find that an easy solution... If you use ERUNT, that would provide a second line of attack to restore the registry. John Od/G ----- Original Message ----- From: EdlynnUSA To: TechSupportGuys Sent: Saturday, October 31, 2009 4:19 PM Subject: TSGL: Lost Browsers. Panic Using XPProSP2, + Firefox, gaining access to Internet no problem. If FF failed, I have IE6 as backup. Bad News: Suddenly yesterday, I received the following error message: "The procedure entry point is _SAVEREGEXPSTATICS could not be loaded in the Dynamics Link Library js3250.dll" (OK) Firefox could not be loaded. Also IE6 could not be loaaded. I was still connected with the Internet, but not with a browser. I cannot correct this, as my SEARCH did find js3250.dll in the FF folder. Can anyone help, as I cannot reinstll that dll, nor reach microsoft for help. Thanks. ED _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From edlynn at usa.com Sat Oct 31 20:57:16 2009 From: edlynn at usa.com (EdlynnUSA) Date: Sat, 31 Oct 2009 20:57:16 -0400 Subject: TSGL: Lost Browsers. Panic References: <306B8ACF331C4160BD31215A43A4655C@mine><22DC5F496C5546C88040A47A28074A48@johnsp2><2F0AEC90797F4A3696459919E734BBCC@mine> Message-ID: <3CD9BA542F80479F93E77B26877C483B@mine> Russ - By Golly, you did it. Except that I had a copy of FF on an Acronis Image backup. I recovered the pogam from there and then sneaked through to the Internet from an Email, and uninstalled the v.3.52. that I was using. I assumed that it became corrupt somehow. I then went back and installed the downloaded copy of FF. The result was positive, and I am back in business. I went to FF site and downloaded and installed the latest, but not the beta 3.6. I am going to wait a bit before going to IE8. Thanks again Russ, and thanks to all others considering a cure for my problm. ED ----- Original Message ----- From: Russell W. Coover To: 'Tech Support Guy Mailing List' Sent: Saturday, October 31, 2009 2:43 PM Subject: Re: TSGL: Lost Browsers. Panic Do you know somebody local with internet access? How about a local library? If so, you can have them download FF for you and place it on a flash drive or cd. Take it home and install. And once you get it installed, I suggest you install IE8, too. Nobody should be using IE6. Russ Coover -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of EdlynnUSA Sent: Saturday, October 31, 2009 10:26 AM To: Tech Support Guy Mailing List Subject: Re: TSGL: Lost Browsers. Panic Hi John - Thanks. I tried and failed with system restore. I tried RegCue for a Registry repair, nut didn' work. In trying IE6, the error message shared the screen wih Google. I was able to put js3250.dll into Google. Others have had the same problem, but no cures offered. ED ----- Original Message ----- From: Jon To: Tech Support Guy Mailing List Sent: Saturday, October 31, 2009 12:15 PM Subject: Re: TSGL: Lost Browsers. Panic Have you tried a 'system restore'? You might be lucky enough to find that an easy solution... If you use ERUNT, that would provide a second line of attack to restore the registry. John Od/G ----- Original Message ----- From: EdlynnUSA To: TechSupportGuys Sent: Saturday, October 31, 2009 4:19 PM Subject: TSGL: Lost Browsers. Panic Using XPProSP2, + Firefox, gaining access to Internet no problem. If FF failed, I have IE6 as backup. Bad News: Suddenly yesterday, I received the following error message: "The procedure entry point is _SAVEREGEXPSTATICS could not be loaded in the Dynamics Link Library js3250.dll" (OK) Firefox could not be loaded. Also IE6 could not be loaaded. I was still connected with the Internet, but not with a browser. I cannot correct this, as my SEARCH did find js3250.dll in the FF folder. Can anyone help, as I cannot reinstll that dll, nor reach microsoft for help. Thanks. ED _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/