From jonpan at onlinehome.de Tue Sep 1 03:01:52 2009 From: jonpan at onlinehome.de (Jon) Date: Tue, 1 Sep 2009 09:01:52 +0200 Subject: TSGL: Clipboard program References: Message-ID: Engineman, http://www.intelexual.com/products/index.aspx was, at least, the link required. John Od/G ----- Original Message ----- From: Engineman1 at aol.com To: list at tsgserver.com Sent: Monday, August 31, 2009 7:40 PM Subject: Re: TSGL: Clipboard program I have Yankee Clipper III version 1.0.4.3 It does not have "reconnect". Every so often it quits on me and I have to reinstall. Where can I get this version? Engineman In a message dated 8/31/2009 2:15:37 A.M. Pacific Daylight Time, jonpan at onlinehome.de writes: Yankee Clipper X, Version 0.9.9.9 John Od/G ----- Original Message ----- From: Trio200 To: Tech Support Guy Mailing List Sent: Sunday, August 30, 2009 4:57 PM Subject: Re: TSGL: Clipboard program Hi Jon I retried Yankee Clipper but my version doesn't have "Tools/ Reconnect" as an option. What version are you using? Thanks Jon wrote: > Hi Bob, > > I find YC excellent and irreplaceable. When your problem occurs, go to Tools/Reconnect to clipboard and the selection will be accepted. I hear a sound when it is successful, so it's easy to know. I can't, however, explain why that's started to happen now and then. > > John > Od/G > > ----- Original Message ----- > From: Trio200 > To: Tech Support Guy Mailing List > Sent: Friday, August 28, 2009 2:04 AM > Subject: TSGL: Clipboard program > > > For the past year or so, I've been experiencing some curious behavior. > > I was using Yankee Clipper for a clipboard program that would remember > multiple clips. At times, it would not place the copied text in the > clipboard, even if the Microsoft clipboard copied it. > > So I changed to Clipmagic and it does the same thing. It will copy some > text selections and not copy other text selections (usually off a web > site or from an email). Again the microsoft clipboard will copy it (but > each clip deletes the previous one) > > Is there a better freeware clipboard program out there that will copy > everything and remember them for future use? > > Thanks > > Bob > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From golddave at gmail.com Tue Sep 1 03:10:59 2009 From: golddave at gmail.com (David Goldstein) Date: Tue, 1 Sep 2009 03:10:59 -0400 Subject: TSGL: MS Word Mail Merge w/Multiple Data Sources? Message-ID: I have a mail merge that I've been using in Word for a couple of years now that pulls data from an Excel data source. Recently the need to add a second Excel data source arose. Essentially what would happen is that a flag would be set in the first data source indicating if data is needed from the second data source. I already have the flag and the logic behind it set up to display additional text if the flag is set. Is it possible to then pull data from a second Excel data source? Thanks, Dave From coover at fastmail.fm Tue Sep 1 04:15:48 2009 From: coover at fastmail.fm (Russell W. Coover) Date: Tue, 1 Sep 2009 01:15:48 -0700 Subject: TSGL: Clipboard program In-Reply-To: References: Message-ID: <8361D22C9D2D4E25836BE8F2CFE25D72@AcerPC> Looks like there are lots of versions of this freeware available. Take a look at ... http://wareseeker.com/free-yankee-clipper-iii/ By the way ... I am using version 1.0.0 and am having no problems with it. I could email it to you if necessary. Russ Coover -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Engineman1 at aol.com Sent: Monday, August 31, 2009 10:40 AM To: list at tsgserver.com Subject: Re: TSGL: Clipboard program I have Yankee Clipper III version 1.0.4.3 It does not have "reconnect". Every so often it quits on me and I have to reinstall. Where can I get this version? Engineman In a message dated 8/31/2009 2:15:37 A.M. Pacific Daylight Time, jonpan at onlinehome.de writes: Yankee Clipper X, Version 0.9.9.9 John Od/G ----- Original Message ----- From: Trio200 To: Tech Support Guy Mailing List Sent: Sunday, August 30, 2009 4:57 PM Subject: Re: TSGL: Clipboard program Hi Jon I retried Yankee Clipper but my version doesn't have "Tools/ Reconnect" as an option. What version are you using? Thanks Jon wrote: > Hi Bob, > > I find YC excellent and irreplaceable. When your problem occurs, go to Tools/Reconnect to clipboard and the selection will be accepted. I hear a sound when it is successful, so it's easy to know. I can't, however, explain why that's started to happen now and then. > > John > Od/G > > ----- Original Message ----- > From: Trio200 > To: Tech Support Guy Mailing List > Sent: Friday, August 28, 2009 2:04 AM > Subject: TSGL: Clipboard program > > > For the past year or so, I've been experiencing some curious behavior. > > I was using Yankee Clipper for a clipboard program that would remember > multiple clips. At times, it would not place the copied text in the > clipboard, even if the Microsoft clipboard copied it. > > So I changed to Clipmagic and it does the same thing. It will copy some > text selections and not copy other text selections (usually off a web > site or from an email). Again the microsoft clipboard will copy it (but > each clip deletes the previous one) > > Is there a better freeware clipboard program out there that will copy > everything and remember them for future use? > > Thanks > > Bob > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From wseehorn at earthlink.net Tue Sep 1 17:34:24 2009 From: wseehorn at earthlink.net (Willard Seehorn) Date: Tue, 01 Sep 2009 17:34:24 -0400 Subject: TSGL: Java Quick Starter In-Reply-To: <49388036.3080107@charter.net> References: <49388036.3080107@charter.net> Message-ID: Lately ZoneAlarm has started to notify me that "Java(TM) Quick Starter binary is trying to access the trusted zone" and "Java(TM) Quick Starter binary is trying to access the Internet" So far I've been denying it, and haven't noticed any problems when I allow javascript to run (I'm working with Firefox 3.5.2 and NoScript) Anyone know what it is & why it's trying to do these things? From leximou at earthlink.net Tue Sep 1 18:15:08 2009 From: leximou at earthlink.net (Lexi) Date: Tue, 01 Sep 2009 18:15:08 -0400 Subject: TSGL: Java Quick Starter In-Reply-To: References: <49388036.3080107@charter.net> Message-ID: <4A9D9CEC.10902@earthlink.net> Java quick start is a 'speed up' utility similar to adobe preloader in that it starts running at boot. Both do not need to run in the back ground all the time and you can safely remove them from the start up routine of your computer. Lex Willard Seehorn wrote: > Lately ZoneAlarm has started to notify me that "Java(TM) Quick Starter > binary is trying to access the trusted zone" and "Java(TM) Quick > Starter binary is trying to access the Internet" > > So far I've been denying it, and haven't noticed any problems when I > allow javascript to run (I'm working with Firefox 3.5.2 and NoScript) > > Anyone know what it is & why it's trying to do these things? > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > From coover at fastmail.fm Tue Sep 1 19:11:11 2009 From: coover at fastmail.fm (Russell W. Coover) Date: Tue, 1 Sep 2009 16:11:11 -0700 Subject: TSGL: Java Quick Starter In-Reply-To: References: <49388036.3080107@charter.net> Message-ID: <4AC378A411D843018EB8AE5C6DC48594@AcerPC> Disable Java Quick Start from your startup. It is totally unnecessary. If you don't have an application that will allow you to disable applications like this one, go to the command line (perhaps you have enabled "Run" and type "msconfig" (without the quote marks). Go to the "Startup" tab, and disable it. Russ Coover -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Willard Seehorn Sent: Tuesday, September 01, 2009 2:34 PM To: Tech Support Guy Mailing List Subject: TSGL: Java Quick Starter Lately ZoneAlarm has started to notify me that "Java(TM) Quick Starter binary is trying to access the trusted zone" and "Java(TM) Quick Starter binary is trying to access the Internet" So far I've been denying it, and haven't noticed any problems when I allow javascript to run (I'm working with Firefox 3.5.2 and NoScript) Anyone know what it is & why it's trying to do these things? _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From hdavis1 at gmail.com Tue Sep 1 20:32:53 2009 From: hdavis1 at gmail.com (H Davis) Date: Tue, 01 Sep 2009 20:32:53 -0400 Subject: TSGL: Java Quick Starter In-Reply-To: <4AC378A411D843018EB8AE5C6DC48594@AcerPC> References: <49388036.3080107@charter.net> <4AC378A411D843018EB8AE5C6DC48594@AcerPC> Message-ID: <4A9DBD35.1020608@gmail.com> Also Will, Java and JavaScript are unrelated in spite of the names. There are very few applications that need Java and the advice to disable the Java Quick Starter is on the mark. Even with the Quick Starter disabled Java will start when needed and you'll never notice the difference. H Davis Russell W. Coover wrote: > Disable Java Quick Start from your startup. It is totally unnecessary. If > you don't have an application that will allow you to disable applications > like this one, go to the command line (perhaps you have enabled "Run" and > type "msconfig" (without the quote marks). Go to the "Startup" tab, and > disable it. > > Russ Coover > > -----Original Message----- > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On > Behalf Of Willard Seehorn > Sent: Tuesday, September 01, 2009 2:34 PM > To: Tech Support Guy Mailing List > Subject: TSGL: Java Quick Starter > > Lately ZoneAlarm has started to notify me that "Java(TM) Quick > Starter binary is trying to access the trusted zone" and "Java(TM) > Quick Starter binary is trying to access the Internet" > > So far I've been denying it, and haven't noticed any problems when I > allow javascript to run (I'm working with Firefox 3.5.2 and NoScript) > > Anyone know what it is & why it's trying to do these things? > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > -- H Davis hdavis1 at gmail.com From wseehorn at earthlink.net Tue Sep 1 20:58:56 2009 From: wseehorn at earthlink.net (willard seehorn) Date: Tue, 1 Sep 2009 20:58:56 -0400 (GMT-04:00) Subject: TSGL: Java Quick Starter Message-ID: <25087920.1251853136973.JavaMail.root@mswamui-swiss.atl.sa.earthlink.net> It's history thanks to CCleaner! Thanks to all Willard From Engineman1 at aol.com Tue Sep 1 21:00:23 2009 From: Engineman1 at aol.com (Engineman1 at aol.com) Date: Tue, 1 Sep 2009 21:00:23 EDT Subject: TSGL: Clipboard program Message-ID: Yes, I'd appreciate that. At present I'm trying Yankee clipper x on a 90 day trial but it will be good to have something to fall back on if I don't like it. Engineman In a message dated 9/1/2009 1:16:47 A.M. Pacific Daylight Time, coover at fastmail.fm writes: Looks like there are lots of versions of this freeware available. Take a look at ... http://wareseeker.com/free-yankee-clipper-iii/ By the way ... I am using version 1.0.0 and am having no problems with it. I could email it to you if necessary. Russ Coover -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Engineman1 at aol.com Sent: Monday, August 31, 2009 10:40 AM To: list at tsgserver.com Subject: Re: TSGL: Clipboard program I have Yankee Clipper III version 1.0.4.3 It does not have "reconnect". Every so often it quits on me and I have to reinstall. Where can I get this version? Engineman In a message dated 8/31/2009 2:15:37 A.M. Pacific Daylight Time, jonpan at onlinehome.de writes: Yankee Clipper X, Version 0.9.9.9 John Od/G ----- Original Message ----- From: Trio200 To: Tech Support Guy Mailing List Sent: Sunday, August 30, 2009 4:57 PM Subject: Re: TSGL: Clipboard program Hi Jon I retried Yankee Clipper but my version doesn't have "Tools/ Reconnect" as an option. What version are you using? Thanks Jon wrote: > Hi Bob, > > I find YC excellent and irreplaceable. When your problem occurs, go to Tools/Reconnect to clipboard and the selection will be accepted. I hear a sound when it is successful, so it's easy to know. I can't, however, explain why that's started to happen now and then. > > John > Od/G > > ----- Original Message ----- > From: Trio200 > To: Tech Support Guy Mailing List > Sent: Friday, August 28, 2009 2:04 AM > Subject: TSGL: Clipboard program > > > For the past year or so, I've been experiencing some curious behavior. > > I was using Yankee Clipper for a clipboard program that would remember > multiple clips. At times, it would not place the copied text in the > clipboard, even if the Microsoft clipboard copied it. > > So I changed to Clipmagic and it does the same thing. It will copy some > text selections and not copy other text selections (usually off a web > site or from an email). Again the microsoft clipboard will copy it (but > each clip deletes the previous one) > > Is there a better freeware clipboard program out there that will copy > everything and remember them for future use? > > Thanks > > Bob > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From embitt at westnet.com.au Tue Sep 1 21:14:09 2009 From: embitt at westnet.com.au (Merna Bitter) Date: Wed, 2 Sep 2009 11:14:09 +1000 Subject: TSGL: MS Word Mail Merge w/Multiple Data Sources? References: Message-ID: <836DED854ABB464A87639FF65E16205A@number15> These may or may not assist: http://word.tips.net/Pages/T003337_Merging_with_Two_Data_Sources.html http://www.wordbanter.com/showthread.php?t=127621 http://www.wordbanter.com/showthread.php?s=fba9baae4cfe70b5938f6be69af1d7b5&t=51631 http://www.wordbanter.com/showthread.php?s=fba9baae4cfe70b5938f6be69af1d7b5&t=31456 http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.word.mail&tid=fcea426b-d0bf-4d4c-953b-074a0f9ba456&cat=&lang=&cr=&sloc=&p=1 http://www.officekb.com/Uwe/Forum.aspx/word-mailmerge/11981/Multiple-Data-Sources-on-a-single-form http://www.tech-archive.net/Archive/Word/microsoft.public.word.mailmerge.fields/2005-04/msg00549.html Merna ----- Original Message ----- From: "David Goldstein" To: "Tech Support Guy Mailing List" Sent: Tuesday, September 01, 2009 5:10 PM Subject: TSGL: MS Word Mail Merge w/Multiple Data Sources? >I have a mail merge that I've been using in Word for a couple of years > now that pulls data from an Excel data source. Recently the need to > add a second Excel data source arose. Essentially what would happen > is that a flag would be set in the first data source indicating if > data is needed from the second data source. I already have the flag > and the logic behind it set up to display additional text if the flag > is set. Is it possible to then pull data from a second Excel data > source? > > Thanks, > Dave > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ From golddave at gmail.com Wed Sep 2 08:51:14 2009 From: golddave at gmail.com (David Goldstein) Date: Wed, 2 Sep 2009 08:51:14 -0400 Subject: TSGL: MS Word Mail Merge w/Multiple Data Sources? In-Reply-To: <836DED854ABB464A87639FF65E16205A@number15> References: <836DED854ABB464A87639FF65E16205A@number15> Message-ID: Merna - Thanks for the links. It's given me some ideas but they're probably too much work for me to get it done for this particular mailing. - Dave On Tue, Sep 1, 2009 at 9:14 PM, Merna Bitter wrote: > These may or may not assist: > > http://word.tips.net/Pages/T003337_Merging_with_Two_Data_Sources.html > http://www.wordbanter.com/showthread.php?t=127621 > http://www.wordbanter.com/showthread.php?s=fba9baae4cfe70b5938f6be69af1d7b5&t=51631 > http://www.wordbanter.com/showthread.php?s=fba9baae4cfe70b5938f6be69af1d7b5&t=31456 > http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.word.mail&tid=fcea426b-d0bf-4d4c-953b-074a0f9ba456&cat=&lang=&cr=&sloc=&p=1 > http://www.officekb.com/Uwe/Forum.aspx/word-mailmerge/11981/Multiple-Data-Sources-on-a-single-form > http://www.tech-archive.net/Archive/Word/microsoft.public.word.mailmerge.fields/2005-04/msg00549.html > > Merna > > > > ----- Original Message ----- From: "David Goldstein" > To: "Tech Support Guy Mailing List" > Sent: Tuesday, September 01, 2009 5:10 PM > Subject: TSGL: MS Word Mail Merge w/Multiple Data Sources? > > >> I have a mail merge that I've been using in Word for a couple of years >> now that pulls data from an Excel data source. ?Recently the need to >> add a second Excel data source arose. ?Essentially what would happen >> is that a flag would be set in the first data source indicating if >> data is needed from the second data source. ?I already have the flag >> and the logic behind it set up to display additional text if the flag >> is set. ?Is it possible to then pull data from a second Excel data >> source? >> >> Thanks, >> Dave >> >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > From coover at fastmail.fm Wed Sep 2 19:49:17 2009 From: coover at fastmail.fm (Russell W. Coover) Date: Wed, 2 Sep 2009 16:49:17 -0700 Subject: TSGL: Did anyone receive this? In-Reply-To: <463684988.104351.1251920140448.JavaMail.root@vms231.mailsrvcs.net> References: <463684988.104351.1251920140448.JavaMail.root@vms231.mailsrvcs.net> Message-ID: <17EDA6B990BF4CF88F2FE4A2789E2C7A@AcerPC> One possibility of something you are doing wrong . if you are signed up for the list at one email address, and are sending in mail to the list from another, your submission will be rejected. I have several email addresses, but I can send email to this list only using the fastmail.fm address. If I use a gmail or a Verizon.net address, it won't be accepted. Good luck. Russ Coover _____ From: desplaine at verizon.net [mailto:desplaine at verizon.net] Sent: Wednesday, September 02, 2009 12:36 PM To: leximon at earthlink.net; coover at fastmail.fm; embitt at westnet.com.au; golddave at gmail.com; hdavis1 at gmail.com; wseehorn at earthlink.net; Engineman1 at aol.com; jonpan at onlinehome.de Subject: Did anyone receive this? Hi, I belong to the Tech Support Guy mailing list. I've received lots of informative posts from this list (which is how I collected your e-mails), but I've been unable to send a response or post anything. I've sent the e-mail to: list at tsgserver.com and to list-bounces at tsgserver.com, but those posts didn't reach me, and I assume you either, as I have never received a response. Any ideas as to what I'm doing wrong? Also - even if you have no idea what I'm doing wrong, please respond if you got this e-mail ;-) Thanks! Donna (beadlady) From embitt at westnet.com.au Wed Sep 2 20:23:44 2009 From: embitt at westnet.com.au (Merna Bitter) Date: Thu, 3 Sep 2009 10:23:44 +1000 Subject: TSGL: Did anyone receive this? References: <463684988.104351.1251920140448.JavaMail.root@vms231.mailsrvcs.net> Message-ID: <19F8CA1E9168407F9D882A50C1A41DBA@number15> Pre-script. I was not going to Cc this to the List because of its length. However, just before sending, I "received" and see that Russ Coover has Cc'd his reply to the List. And of course Engineman did that back in July. So, sorry everyone who hates long posts, but here it is. Hi, Donna. I have received your private email, and I am using "Reply All" so that your other addressees receive this as well (assuming that there are no problems with the private exchanges). When I looked at your email address and subject, my first thought was that it was spam. Second thought was "I recognise the desplaine at verizon.net address, but where from?" Then I saw the other names in the "To" column of my OE and realised it related to TSGL. The latest monthly "tsgserver.com mailing list memberships reminder" that I received on 1st September includes the following: "If you have questions, problems, comments, etc, send them to list-owner at tsgserver.com." I was going to copy and paste the complete reminder email, but I did a Google site search of the List archives at http://www.tsgserver.com/pipermail/list_tsgserver.com/ for "desplaine" which produced fourteen results including one dated 1st December 2008 ( http://www.tsgserver.com/pipermail/list_tsgserver.com/2008-December/014840.html ) in which you said, "This is my first posting to this list . . ."). So presumably you get the monthly memberships reminder, and I don't need to copy/paste it here. Another of my search results ( http://www.tsgserver.com/pipermail/list_tsgserver.com/2009-July/015565.html ) was a post by Engineman1 (at the end of a thread with the subject "Backup drive" where he changed that subject to "Tech Support questions") replying to a personal email from you with the same question you have now. It's the only post with the subject "Tech Support questions," but the copy I received on my computer indicates that Engineman1 Cc'd that personal reply to you to the List. 1. Did the article Engineman1 pointed you to ( http://ask-leo.com/why_am_i_not_getting_all_messages_sent_to_the_mailing_list_im_on.html?awt_l=FgHAV&aw ) help you? 2. As posts from you were received in the past, I am wondering when the problem started and what kind of changes were made to your computer, email program or setup, etc. between the time of those successful posts and when they stopped. 3. Because all of the results of my site search of the archives have the verizon.net address, presumably it was not a change of ISP that caused your problem. However, did Verizon change something in its procedures? Have you corresponded with them about what is happening and when it started? (For example, my contract with Westnet includes a spam/virus filter. Over time their method of handling spam has changed two or three times so that the results are dramatically different to what they were in the past.) 4. Back in July you said to Engineman, "I have been trying to post a couple of things to the list, but they don't reach the people on the list or myself either. I e-mailed the list-owner e-mail address with the question, but received an e-mail showing a list of commands that didn't seem to address my problem." The monthly memberships reminder also contains the following: "You can visit the URLs to change your membership status or configuration, including unsubscribing, setting digest-style delivery or disabling delivery altogether (e.g., for a vacation), and so on. In addition to the URL interfaces, you can also use email to make such changes. For more info, send a message to the '-request' address of the list (for example, list-request at tsgserver.com) containing just the word 'help' in the message body, and an email message will be sent to you with instructions." Did you send your query to list-request at tsgserver.com (which presumably would result in the list of commands you mentioned), or did you send it to list-owner at tsgserver.com (which hopefully would result in some kind of personal exchange)? 5. Have you tried unsubscribing and resubscribing? Others in the List have had similar problems in the past. Perhaps one or more of the others to whom you sent your email below is in that group and can offer help based on his/her personal experience. Perhaps they'll come up with more questions, suggestions, or (hopefully) answers. As I see it, the problem has to be with one (OR MORE) of the following. Personally, even if you have already looked at all of them, I would be testing each one in turn: (a) the sender -- you -- i.e. computer and/or email program settings and/or ? (b) the sending -- your ISP and/or ? (c) the receiving -- the List and/or ? (d) ? The "?" notes are for others add to, comment on, delete, or ? Please let us know how you get on. Hopefully you'll be reporting what the solved problem was, so that we'll all know for the next time. Merna ----- Original Message ----- From: desplaine at verizon.net To: leximon at earthlink.net ; coover at fastmail.fm ; embitt at westnet.com.au ; golddave at gmail.com ; hdavis1 at gmail.com ; wseehorn at earthlink.net ; Engineman1 at aol.com ; jonpan at onlinehome.de Sent: Thursday, September 03, 2009 5:35 AM Subject: Did anyone receive this? Hi, I belong to the Tech Support Guy mailing list. I've received lots of informative posts from this list (which is how I collected your e-mails), but I've been unable to send a response or post anything. I've sent the e-mail to: list at tsgserver.com and to list-bounces at tsgserver.com, but those posts didn't reach me, and I assume you either, as I have never received a response. Any ideas as to what I'm doing wrong? Also - even if you have no idea what I'm doing wrong, please respond if you got this e-mail ;-) Thanks! Donna (beadlady) From leximou at earthlink.net Wed Sep 2 21:02:24 2009 From: leximou at earthlink.net (Lexi) Date: Wed, 02 Sep 2009 21:02:24 -0400 Subject: TSGL: Did anyone receive this? In-Reply-To: <19F8CA1E9168407F9D882A50C1A41DBA@number15> References: <463684988.104351.1251920140448.JavaMail.root@vms231.mailsrvcs.net> <19F8CA1E9168407F9D882A50C1A41DBA@number15> Message-ID: <4A9F15A0.7020609@earthlink.net> I feel that this is a list serve problem. I too had to email the "head honcho" as after I subscribed, as nothing I was sending got through. The suggestion I got? To try changing email addresses...... well, I did and went from gmail.com to earthlink.com. I even told listserv to acknowledge my posts. I am still not sure all get through as I only get copies of what I send intermittently There is a problem somewhere.....Lex. Merna Bitter wrote: > Pre-script. I was not going to Cc this to the List because of its length. However, just before sending, I "received" and see that Russ Coover has Cc'd his reply to the List. And of course Engineman did that back in July. So, sorry everyone who hates long posts, but here it is. > From leximou at earthlink.net Wed Sep 2 21:11:59 2009 From: leximou at earthlink.net (Lexi) Date: Wed, 02 Sep 2009 21:11:59 -0400 Subject: TSGL: Did anyone receive this? PS In-Reply-To: <19F8CA1E9168407F9D882A50C1A41DBA@number15> References: <463684988.104351.1251920140448.JavaMail.root@vms231.mailsrvcs.net> <19F8CA1E9168407F9D882A50C1A41DBA@number15> Message-ID: <4A9F17DF.8050702@earthlink.net> To confirm - no matter how often I add ALL the addresses and domain to the spam filter on earthlink, anything I send ends up in the suspect folder of the mail server. There is something in the send/receive structure of the listserve itself that perhaps is not coded correctly for new participants. Lex From embitt at westnet.com.au Thu Sep 3 01:52:28 2009 From: embitt at westnet.com.au (Merna Bitter) Date: Thu, 3 Sep 2009 15:52:28 +1000 Subject: TSGL: MS Word Mail Merge w/Multiple Data Sources? References: <836DED854ABB464A87639FF65E16205A@number15> Message-ID: <1052BD75F12F4027B587802FBD955F26@number15> Dave, You're welcome. The links were from Googling, and I wasn't planning to reply to your thanks. However, I just came across a series while surfing. It starts at http://www.dummies.com/how-to/content/get-to-know-the-word-2007-mail-merge-feature.seriesId-77183.html - - and may or may not apply (depending on which version of Word you're using). If you've been using a mail merge for a couple of years in Word, you're probably way past the Dummies series. Then again, sometimes one picks up things (or refreshes what one knew) at basic sites. And http://www.dummies.com/ seems to have quite a bit to offer (especially since all of us are sure to qualify as dummies about some things). Merna ----- Original Message ----- From: "David Goldstein" To: "Tech Support Guy Mailing List" Sent: Wednesday, September 02, 2009 10:51 PM Subject: Re: TSGL: MS Word Mail Merge w/Multiple Data Sources? Merna - Thanks for the links. It's given me some ideas but they're probably too much work for me to get it done for this particular mailing. - Dave On Tue, Sep 1, 2009 at 9:14 PM, Merna Bitter wrote: > These may or may not assist: > > http://word.tips.net/Pages/T003337_Merging_with_Two_Data_Sources.html > http://www.wordbanter.com/showthread.php?t=127621 > http://www.wordbanter.com/showthread.php?s=fba9baae4cfe70b5938f6be69af1d7b5&t=51631 > http://www.wordbanter.com/showthread.php?s=fba9baae4cfe70b5938f6be69af1d7b5&t=31456 > http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.word.mail&tid=fcea426b-d0bf-4d4c-953b-074a0f9ba456&cat=&lang=&cr=&sloc=&p=1 > http://www.officekb.com/Uwe/Forum.aspx/word-mailmerge/11981/Multiple-Data-Sources-on-a-single-form > http://www.tech-archive.net/Archive/Word/microsoft.public.word.mailmerge.fields/2005-04/msg00549.html > > Merna > > > > ----- Original Message ----- From: "David Goldstein" > To: "Tech Support Guy Mailing List" > Sent: Tuesday, September 01, 2009 5:10 PM > Subject: TSGL: MS Word Mail Merge w/Multiple Data Sources? > > >> I have a mail merge that I've been using in Word for a couple of years >> now that pulls data from an Excel data source. Recently the need to >> add a second Excel data source arose. Essentially what would happen >> is that a flag would be set in the first data source indicating if >> data is needed from the second data source. I already have the flag >> and the logic behind it set up to display additional text if the flag >> is set. Is it possible to then pull data from a second Excel data >> source? >> >> Thanks, >> Dave >> >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From embitt at westnet.com.au Thu Sep 3 20:38:35 2009 From: embitt at westnet.com.au (Merna Bitter) Date: Fri, 4 Sep 2009 10:38:35 +1000 Subject: TSGL: Did anyone receive this? References: <937400047.702008.1252008160076.JavaMail.root@vms170003.mailsrvcs.net> Message-ID: Good luck, Donna. If / (hopefully) when you solve your problem, please let us know what the cause was and how it was resolved. Merna ----- Original Message ----- From: desplaine at verizon.net To: leximon at earthlink.net ; coover at fastmail.fm ; embitt at westnet.com.au ; golddave at gmail.com ; hdavis1 at gmail.com ; wseehorn at earthlink.net ; Engineman1 at aol.com ; jonpan at onlinehome.de Sent: Friday, September 04, 2009 6:02 AM Subject: Re: Did anyone receive this? Hello again, Thanks so much to all of you who responded and have tried to help me. I've unsubscribed and resubscribed, but that didn't work. I have list-tsgserver.com added to my safe list in the spam blocker and that hasn't worked. So ... I sent a message to Mike Cermak and hopefully he can help find a solution. Hopefully you'll be reading one of my posts soon. Have a good day and thanks again, Donna Sep 2, 2009 03:35:40 PM, desplaine at verizon.net wrote: Hi, I belong to the Tech Support Guy mailing list. I've received lots of informative posts from this list (which is how I collected your e-mails), but I've been unable to send a response or post anything. I've sent the e-mail to: list at tsgserver.com and to list-bounces at tsgserver.com, but those posts didn't reach me, and I assume you either, as I have never received a response. Any ideas as to what I'm doing wrong? Also - even if you have no idea what I'm doing wrong, please respond if you got this e-mail ;-) Thanks! Donna (beadlady) From embitt at westnet.com.au Thu Sep 3 23:03:24 2009 From: embitt at westnet.com.au (Merna Bitter) Date: Fri, 4 Sep 2009 13:03:24 +1000 Subject: TSGL: Google Code University Message-ID: <57DDF7AC54184E1AA5FC3310D492A462@number15> One of my free email subscriptions is to the monthly Google Friends Newsletter ( http://www.google.com/contact/newsletter.html ). The August issue which arrived on 1st September included the following: *Newsletter quote begins* MISCELLANY As the summer comes to a close and schools start to reopen, we know some of our friends out there are dusting off their books and donning their backpacks. If you're a student, you're probably familiar with some of our tools that can help you excel in the classroom, including Google search, Google Books, Google Scholar and Google Docs - just to name a few. We're always thinking of new ways to use our products to help you study, research or just get more organized in your schoolwork. For ongoing Google tips and tricks tailored just for students, check out the Google Students blog. Even if you aren't a student, you might learn something new! http://googleforstudents.blogspot.com/ *Newsletter quote ends* Among the posts at the googleforstudents.blogspot was this one: *blogspot quote begins* Back-to-School with Google Code University 8/20/2009 10:00:00 AM The fall semester is around the corner, meaning you're probably starting to think about what new subjects and topics you'll tackle. If you are studying CS or considering taking a Computer Science course we thought you might be interested in Google Code University. Here you'll find a repository of educational material, including tutorials, lecture slides, and videos focused entirely on computer science. The content - developed by the best schools around the country - is cutting edge. Since all of it is Creative Commons licensed, you can even download it and reuse it in your class. With freshly created content by the University of Southern California, California Polytechnic State University and the University of Washington, there's lots to check out, so give it a whirl and learn something new! By Andrea Held, Google Code University Team *blogspot quote ends* The link for Google Code University is http://code.google.com/edu/ . Depending on your interests and achievement levels, it's definitely worth a look around. The Tools 101 link on the lefthand column includes some Linux sublinks, and the CS Curriculum Resources link includes a sublink (in the "Introductory Programming" section) to "Freebyte's guide to free programming tools and tutorials" ( http://www.freebyte.com/programming/ ). Going up the path there takes one to http://www.freebyte.com/ ("Your guide to the Web since 1995") with many more links. Enjoy. Merna From golddave at gmail.com Mon Sep 7 20:18:42 2009 From: golddave at gmail.com (David Goldstein) Date: Mon, 7 Sep 2009 20:18:42 -0400 Subject: TSGL: Free or Cheap WYSIWYG HTML/PHP Editor? Message-ID: Does anyone know of a good free or very cheap WYSIWYG HTML/PHP editor? A non-profit that I'm doing some work for wants to redesign their website using WYSIWYG tools so non-coders can add content but the bigger names (Adobe, Microsoft, etc.) in the field are too expensive and/or have restrictive licenses. Thanks, Dave From leximou at earthlink.net Mon Sep 7 20:37:49 2009 From: leximou at earthlink.net (Lexi) Date: Mon, 07 Sep 2009 20:37:49 -0400 Subject: TSGL: Free or Cheap WYSIWYG HTML/PHP Editor? In-Reply-To: References: Message-ID: <4AA5A75D.3080408@earthlink.net> Download Mozilla "seaMonkey" and only install the browser. It comes with a 'composer' that is easy to use and will do what you want. Lex David Goldstein wrote: > Does anyone know of a good free or very cheap WYSIWYG HTML/PHP editor? > A non-profit that I'm doing some work for wants to redesign their > website using WYSIWYG tools so non-coders can add content but the > bigger names (Adobe, Microsoft, etc.) in the field are too expensive > and/or have restrictive licenses. > > Thanks, > Dave > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > From golddave at gmail.com Wed Sep 9 14:56:22 2009 From: golddave at gmail.com (David Goldstein) Date: Wed, 9 Sep 2009 14:56:22 -0400 Subject: TSGL: Word Mail Merge Skips First Record Message-ID: I have a Word Mail Merge that looks to an Excel file for address information. Every time I rung the merge it skips the first record in the Excel file.Anyone have any idea how to resolve this? Thanks, Dave From rbrunton at accesswave.ca Wed Sep 9 17:07:27 2009 From: rbrunton at accesswave.ca (Ron Brunton) Date: Wed, 09 Sep 2009 18:07:27 -0300 Subject: TSGL: Word Mail Merge Skips First Record In-Reply-To: References: Message-ID: <001201ca3191$89ae9760$9d0bc620$@ca> The mail merge is probably set to see the first line/row/record as headers. That's where I'd check first. Ron -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of David Goldstein Sent: September-09-09 3:56 PM To: Tech Support Guy Mailing List Subject: TSGL: Word Mail Merge Skips First Record I have a Word Mail Merge that looks to an Excel file for address information. Every time I rung the merge it skips the first record in the Excel file.Anyone have any idea how to resolve this? Thanks, Dave _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ __________ Information from ESET Smart Security, version of virus signature database 4411 (20090909) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 4411 (20090909) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 4411 (20090909) __________ The message was checked by ESET Smart Security. http://www.eset.com From golddave at gmail.com Wed Sep 9 18:53:56 2009 From: golddave at gmail.com (David Goldstein) Date: Wed, 9 Sep 2009 18:53:56 -0400 Subject: TSGL: Word Mail Merge Skips First Record In-Reply-To: <001201ca3191$89ae9760$9d0bc620$@ca> References: <001201ca3191$89ae9760$9d0bc620$@ca> Message-ID: I got this fixed. Thanks. On Wed, Sep 9, 2009 at 5:07 PM, Ron Brunton wrote: > The mail merge is probably set to see the first line/row/record as headers. > That's where I'd check first. > Ron > > -----Original Message----- > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On > Behalf Of David Goldstein > Sent: September-09-09 3:56 PM > To: Tech Support Guy Mailing List > Subject: TSGL: Word Mail Merge Skips First Record > > I have a Word Mail Merge that looks to an Excel file for address > information. ?Every time I rung the merge it skips the first record in > the Excel file.Anyone have any idea how to resolve this? > > Thanks, > Dave > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > __________ Information from ESET Smart Security, version of virus signature > database 4411 (20090909) __________ > > The message was checked by ESET Smart Security. > > http://www.eset.com > > > > > __________ Information from ESET Smart Security, version of virus signature > database 4411 (20090909) __________ > > The message was checked by ESET Smart Security. > > http://www.eset.com > > > > __________ Information from ESET Smart Security, version of virus signature > database 4411 (20090909) __________ > > The message was checked by ESET Smart Security. > > http://www.eset.com > > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > From golddave at gmail.com Wed Sep 9 19:08:19 2009 From: golddave at gmail.com (David Goldstein) Date: Wed, 9 Sep 2009 19:08:19 -0400 Subject: TSGL: IF Statement in Word Mail Merge Adding Extraneous Empty Pages Message-ID: I have a Microsoft Word mail merge that uses an IF statement to control whether or not to merge a particular record from an Excel file. It will only merge the current record if the name is different than the previous record. It goes something like this: {If {Name1} <> {Name2} "code to do mail merge" ""} The last set of double quotes has nothing in it. I have used that in other mail merges to have the merge continue with no action when the IF statement condition is not meant. In this case it is not merging the record (which is good) but it is adding a page break resulting in many empty pages being inserted into the merge (which is bad). How do I get it to not add the extra empty pages? From embitt at westnet.com.au Mon Sep 14 08:31:44 2009 From: embitt at westnet.com.au (Merna Bitter) Date: Mon, 14 Sep 2009 22:31:44 +1000 Subject: TSGL: IF Statement in Word Mail Merge Adding Extraneous Empty Pages References: Message-ID: <2F4C1EE6EF0648C39F18791F5B038262@number15> David, Perhaps you can find something to help you (or you can post your problem) at one or more of the following: http://www.word.mvps.org/ http://www.officekb.com/ http://word.tips.net/ http://www.gmayor.com/Word_pages.htm There are probably many more Word sites/forums/groups that could assist. Merna ----- Original Message ----- From: "David Goldstein" To: "Tech Support Guy Mailing List" Sent: Thursday, September 10, 2009 9:08 AM Subject: TSGL: IF Statement in Word Mail Merge Adding Extraneous Empty Pages >I have a Microsoft Word mail merge that uses an IF statement to > control whether or not to merge a particular record from an Excel > file. It will only merge the current record if the name is different > than the previous record. It goes something like this: > {If {Name1} <> {Name2} "code to do mail merge" ""} > > The last set of double quotes has nothing in it. I have used that in > other mail merges to have the merge continue with no action when the > IF statement condition is not meant. In this case it is not merging > the record (which is good) but it is adding a page break resulting in > many empty pages being inserted into the merge (which is bad). How do > I get it to not add the extra empty pages? > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ From nortnarg at gmail.com Mon Sep 14 09:57:05 2009 From: nortnarg at gmail.com (Ron Grant) Date: Mon, 14 Sep 2009 08:57:05 -0500 Subject: TSGL: Installing Win XP pro Message-ID: <4AAE4BB1.4080403@gmail.com> I have an install disc for Win XP Pro. I need to install XP pro on a machine that has no OEM install disc set. Is it possible to use my install disc to install and register with the original Product Key that came with the machine, and not use the disc product key? This should be a legal use of the license as far as I am aware, but how can this be done? Thanks! Ron From leximou at earthlink.net Mon Sep 14 10:31:57 2009 From: leximou at earthlink.net (Leximou) Date: Mon, 14 Sep 2009 10:31:57 -0400 Subject: TSGL: Installing Win XP pro In-Reply-To: <4AAE4BB1.4080403@gmail.com> References: <4AAE4BB1.4080403@gmail.com> Message-ID: <4AAE53DD.6040407@earthlink.net> Here's the scoop: First, what type of install disk do you have? Is it an upgrade?, OEM?, or retail? This will affect whether you can use your disk. If your disk and the machine both are OEM install versions, you will have no problem - go for it. If your disk is retail or anything other than OEM, you will have to make some changes in the install folder. How to check: Pop your install disk into any optical drive and then go to the /i386/ folder on the disk. Locate a file called setupp.ini and open it in notepad. Inside the setupp.ini, there is a ?Pid? parameter with [Pid] header. The Pid variable consists of 2 parts. The first 5 digits are Microsoft product code (MPC) which determines the version of Windows XP that will be installed, the last 3 digits are channel ID that determines which CD-keys or product keys that the installation wizard will accept. If your PID line reads 55277OEM, you are good to go. If it does NOT, you will need to copy all install files to your hard drive, change the PID to accept OEM keys, and then burn yourself a bootable install disk. Lex Ron Grant wrote: > I have an install disc for Win XP Pro. > I need to install XP pro on a machine that has no OEM install disc > set. Is it possible to use my install disc to install and register > with the original Product Key that came with the machine, and not use > the disc product key? > > This should be a legal use of the license as far as I am aware, but > how can this be done? > Thanks! > > Ron > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > From nortnarg at gmail.com Mon Sep 14 10:43:11 2009 From: nortnarg at gmail.com (Ron Grant) Date: Mon, 14 Sep 2009 09:43:11 -0500 Subject: TSGL: Installing Win XP pro In-Reply-To: <4AAE53DD.6040407@earthlink.net> References: <4AAE4BB1.4080403@gmail.com> <4AAE53DD.6040407@earthlink.net> Message-ID: <4AAE567F.6000307@gmail.com> I have a retail full install disk. I am not clear on how you are suggesting to change the PID. You say copy all files to hard drive. That's what I am confused with. All of what files? From the install disk? Then change the PID on the hard drive and burn those files to a disk? Would that be an image, or straight copy of files? Is this going to be a bootable disk then? Thanks for the help. I will be away for a few hours and will be back later this afternoon to look into this more deeply. Ron Leximou wrote: > Here's the scoop: > First, what type of install disk do you have? Is it an upgrade?, OEM?, > or retail? This will affect whether you can use your disk. > > If your disk and the machine both are OEM install versions, you will > have no problem - go for it. > If your disk is retail or anything other than OEM, you will have to > make some changes in the install folder. > > How to check: > Pop your install disk into any optical drive and then go to the /i386/ > folder on the disk. Locate a file called setupp.ini and open it in > notepad. > > Inside the setupp.ini, there is a ?Pid? parameter with [Pid] header. > The Pid variable consists of 2 parts. The first 5 digits are Microsoft > product code (MPC) which determines the version of Windows XP that > will be installed, the last 3 digits are channel ID that determines > which CD-keys or product keys that the installation wizard will > accept. If your PID line reads 55277OEM, you are good to go. If it > does NOT, you will need to copy all install files to your hard drive, > change the PID to accept OEM keys, and then burn yourself a bootable > install disk. > > Lex > > > Ron Grant wrote: >> I have an install disc for Win XP Pro. >> I need to install XP pro on a machine that has no OEM install disc >> set. Is it possible to use my install disc to install and register >> with the original Product Key that came with the machine, and not use >> the disc product key? >> >> This should be a legal use of the license as far as I am aware, but >> how can this be done? >> Thanks! >> >> Ron >> >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > -- Is your computer changing the world? http://www.worldcommunitygrid.org/index.jsp http://twitter.com/nortnarg From leximou at earthlink.net Mon Sep 14 11:21:27 2009 From: leximou at earthlink.net (Leximou) Date: Mon, 14 Sep 2009 11:21:27 -0400 Subject: TSGL: Installing Win XP pro In-Reply-To: <4AAE567F.6000307@gmail.com> References: <4AAE4BB1.4080403@gmail.com> <4AAE53DD.6040407@earthlink.net> <4AAE567F.6000307@gmail.com> Message-ID: <4AAE5F77.7030600@earthlink.net> Hi Ron, Take your install disk and copy the entire contents of the disk to a folder on your hard drive. Now, go into the folder where you copied all the files and find the i386 folder. Inside that folder locate a file called setupp.ini. Open this file in notepad. As you indicted you have a full retail version of XP Pro, the last 3 numbers in the PID line will be "335". While in notepad, change these numbers to read OEM instead. Save the setupp.ini file. You are now ready to burn an install disk using your disk burning software. As I do not know what you use, I cannot give instructions here. You will also need a utility to pull the boot files from the install CD. IO Buster is a good one to use and it can be downloaded. Once you have the boot image and the install files ready to go, follow the instructions of your burner program to create and then burn a bootable CD that will now accept the OEM key. Ron Grant wrote: > I have a retail full install disk. > I am not clear on how you are suggesting to change the PID. > > You say copy all files to hard drive. That's what I am confused > with. All of what files? From the install disk? Then change the PID > on the hard drive and burn those files to a disk? > Would that be an image, or straight copy of files? Is this going to > be a bootable disk then? > > Thanks for the help. I will be away for a few hours and will be back > later this afternoon to look into this more deeply. > > Ron > > Leximou wrote: >> Here's the scoop: >> First, what type of install disk do you have? Is it an upgrade?, >> OEM?, or retail? This will affect whether you can use your disk. >> >> If your disk and the machine both are OEM install versions, you will >> have no problem - go for it. >> If your disk is retail or anything other than OEM, you will have to >> make some changes in the install folder. >> >> How to check: >> Pop your install disk into any optical drive and then go to the >> /i386/ folder on the disk. Locate a file called setupp.ini and open >> it in notepad. >> >> Inside the setupp.ini, there is a ?Pid? parameter with [Pid] header. >> The Pid variable consists of 2 parts. The first 5 digits are >> Microsoft product code (MPC) which determines the version of Windows >> XP that will be installed, the last 3 digits are channel ID that >> determines which CD-keys or product keys that the installation wizard >> will accept. If your PID line reads 55277OEM, you are good to go. If >> it does NOT, you will need to copy all install files to your hard >> drive, change the PID to accept OEM keys, and then burn yourself a >> bootable install disk. >> >> Lex >> >> >> Ron Grant wrote: >>> I have an install disc for Win XP Pro. >>> I need to install XP pro on a machine that has no OEM install disc >>> set. Is it possible to use my install disc to install and register >>> with the original Product Key that came with the machine, and not >>> use the disc product key? >>> >>> This should be a legal use of the license as far as I am aware, but >>> how can this be done? >>> Thanks! >>> >>> Ron >>> >>> _______________________________________________ >>> Tech Support Guy Mailing List >>> http://www.tsgserver.com/list/ >>> >> >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> > From nortnarg at gmail.com Mon Sep 14 15:04:54 2009 From: nortnarg at gmail.com (Ron Grant) Date: Mon, 14 Sep 2009 14:04:54 -0500 Subject: TSGL: Installing Win XP pro In-Reply-To: <4AAE5F77.7030600@earthlink.net> References: <4AAE4BB1.4080403@gmail.com> <4AAE53DD.6040407@earthlink.net> <4AAE567F.6000307@gmail.com> <4AAE5F77.7030600@earthlink.net> Message-ID: <4AAE93D6.10506@gmail.com> OK, I understand what your process is now, and thank you. On closer look at my install disk, this is an upgrade disk. Sp 2 ver. 2000 My apologies for believing this was a full install. So, maybe I won't be able to do this. I do have a full install of Win 98, and then could upgrade to XP pro. Could this work under these conditions? The machine I need to install on will have a new hard drive with no OS. The product key on the case is for XP pro. Sorry for the confusion, and thanks for the advice! Ron Leximou wrote: > Hi Ron, > > Take your install disk and copy the entire contents of the disk to a > folder on your hard drive. > Now, go into the folder where you copied all the files and find the > i386 folder. Inside that folder locate a file called setupp.ini. Open > this file in notepad. > As you indicted you have a full retail version of XP Pro, the last 3 > numbers in the PID line will be "335". While in notepad, change these > numbers to read OEM instead. Save the setupp.ini file. > > You are now ready to burn an install disk using your disk burning > software. As I do not know what you use, I cannot give instructions > here. You will also need a utility to pull the boot files from the > install CD. IO Buster is a good one to use and it can be downloaded. > Once you have the boot image and the install files ready to go, follow > the instructions of your burner program to create and then burn a > bootable CD that will now accept the OEM key. From alan_mitchell at mindspring.com Mon Sep 14 15:21:37 2009 From: alan_mitchell at mindspring.com (Alan Mitchell) Date: Mon, 14 Sep 2009 15:21:37 -0400 Subject: TSGL: Installing Win XP pro In-Reply-To: <4AAE93D6.10506@gmail.com> References: <4AAE4BB1.4080403@gmail.com><4AAE53DD.6040407@earthlink.net> <4AAE567F.6000307@gmail.com><4AAE5F77.7030600@earthlink.net> <4AAE93D6.10506@gmail.com> Message-ID: If you prefer a clean install, simply install the XP Pro version and, when it requests the operating system you're upgrading, put the Win 98 disk in the reader and let it do its thing. It'll then tell you to remove the Win 98 and reinsert the XP disk. That's a lot cleaner than carrying forward the problems from Win 98. -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Ron Grant Sent: Monday, September 14, 2009 3:05 PM To: Tech Support Guy Mailing List Subject: Re: TSGL: Installing Win XP pro OK, I understand what your process is now, and thank you. On closer look at my install disk, this is an upgrade disk. Sp 2 ver. 2000 My apologies for believing this was a full install. So, maybe I won't be able to do this. I do have a full install of Win 98, and then could upgrade to XP pro. Could this work under these conditions? The machine I need to install on will have a new hard drive with no OS. The product key on the case is for XP pro. Sorry for the confusion, and thanks for the advice! Ron Leximou wrote: > Hi Ron, > > Take your install disk and copy the entire contents of the disk to a > folder on your hard drive. > Now, go into the folder where you copied all the files and find the > i386 folder. Inside that folder locate a file called setupp.ini. Open > this file in notepad. > As you indicted you have a full retail version of XP Pro, the last 3 > numbers in the PID line will be "335". While in notepad, change these > numbers to read OEM instead. Save the setupp.ini file. > > You are now ready to burn an install disk using your disk burning > software. As I do not know what you use, I cannot give instructions > here. You will also need a utility to pull the boot files from the > install CD. IO Buster is a good one to use and it can be downloaded. > Once you have the boot image and the install files ready to go, follow > the instructions of your burner program to create and then burn a > bootable CD that will now accept the OEM key. _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From leximou at earthlink.net Mon Sep 14 15:53:42 2009 From: leximou at earthlink.net (Lexi) Date: Mon, 14 Sep 2009 15:53:42 -0400 Subject: TSGL: Installing Win XP pro In-Reply-To: <4AAE93D6.10506@gmail.com> References: <4AAE4BB1.4080403@gmail.com> <4AAE53DD.6040407@earthlink.net> <4AAE567F.6000307@gmail.com> <4AAE5F77.7030600@earthlink.net> <4AAE93D6.10506@gmail.com> Message-ID: <4AAE9F46.8070207@earthlink.net> Simply follow the directions that I wrote. All install disks are identical with the exception of the PID numbers. Once you remove the 3 numbers indicating an upgrade and replace them with the OEM setting, you will be good to go. Just remember, you will still need that valid license number to activate the OS. Lex Ron Grant wrote: > OK, > I understand what your process is now, and thank you. > On closer look at my install disk, this is an upgrade disk. Sp 2 ver. > 2000 > My apologies for believing this was a full install. > > So, maybe I won't be able to do this. > I do have a full install of Win 98, and then could upgrade to XP pro. > Could this work under these conditions? The machine I need to install > on will have a new hard drive with no OS. The product key on the case > is for XP pro. > > Sorry for the confusion, and thanks for the advice! > > Ron > > > > Leximou wrote: >> Hi Ron, >> >> Take your install disk and copy the entire contents of the disk to a >> folder on your hard drive. >> Now, go into the folder where you copied all the files and find the >> i386 folder. Inside that folder locate a file called setupp.ini. Open >> this file in notepad. >> As you indicted you have a full retail version of XP Pro, the last 3 >> numbers in the PID line will be "335". While in notepad, change these >> numbers to read OEM instead. Save the setupp.ini file. >> >> You are now ready to burn an install disk using your disk burning >> software. As I do not know what you use, I cannot give instructions >> here. You will also need a utility to pull the boot files from the >> install CD. IO Buster is a good one to use and it can be downloaded. >> Once you have the boot image and the install files ready to go, >> follow the instructions of your burner program to create and then >> burn a bootable CD that will now accept the OEM key. > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > From nortnarg at gmail.com Mon Sep 14 15:58:58 2009 From: nortnarg at gmail.com (Ron Grant) Date: Mon, 14 Sep 2009 14:58:58 -0500 Subject: TSGL: Installing Win XP pro In-Reply-To: <4AAE9F46.8070207@earthlink.net> References: <4AAE4BB1.4080403@gmail.com> <4AAE53DD.6040407@earthlink.net> <4AAE567F.6000307@gmail.com> <4AAE5F77.7030600@earthlink.net> <4AAE93D6.10506@gmail.com> <4AAE9F46.8070207@earthlink.net> Message-ID: <4AAEA082.5060609@gmail.com> Ok! Thank you Leximou, I will get to work on this later this evening hopefully. Appreciate this information. Ron ```````````````````````````````````````` Lexi wrote: > Simply follow the directions that I wrote. All install disks are > identical with the exception of the PID numbers. Once you remove the 3 > numbers indicating an upgrade and replace them with the OEM setting, > you will be good to go. Just remember, you will still need that valid > license number to activate the OS. > > Lex > > > Ron Grant wrote: >> OK, >> I understand what your process is now, and thank you. >> On closer look at my install disk, this is an upgrade disk. Sp 2 >> ver. 2000 >> My apologies for believing this was a full install. >> >> So, maybe I won't be able to do this. >> I do have a full install of Win 98, and then could upgrade to XP pro. >> Could this work under these conditions? The machine I need to install >> on will have a new hard drive with no OS. The product key on the case >> is for XP pro. >> >> Sorry for the confusion, and thanks for the advice! >> >> Ron >> >> >> >> Leximou wrote: >>> Hi Ron, >>> >>> Take your install disk and copy the entire contents of the disk to a >>> folder on your hard drive. >>> Now, go into the folder where you copied all the files and find the >>> i386 folder. Inside that folder locate a file called setupp.ini. >>> Open this file in notepad. >>> As you indicted you have a full retail version of XP Pro, the last 3 >>> numbers in the PID line will be "335". While in notepad, change >>> these numbers to read OEM instead. Save the setupp.ini file. >>> >>> You are now ready to burn an install disk using your disk burning >>> software. As I do not know what you use, I cannot give instructions >>> here. You will also need a utility to pull the boot files from the >>> install CD. IO Buster is a good one to use and it can be downloaded. >>> Once you have the boot image and the install files ready to go, >>> follow the instructions of your burner program to create and then >>> burn a bootable CD that will now accept the OEM key. >> >> >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > -- Is your computer changing the world? http://www.worldcommunitygrid.org/index.jsp http://twitter.com/nortnarg From nortnarg at gmail.com Mon Sep 14 17:24:24 2009 From: nortnarg at gmail.com (Ron Grant) Date: Mon, 14 Sep 2009 16:24:24 -0500 Subject: TSGL: Installing Win XP pro In-Reply-To: <4AAE9F46.8070207@earthlink.net> References: <4AAE4BB1.4080403@gmail.com> <4AAE53DD.6040407@earthlink.net> <4AAE567F.6000307@gmail.com> <4AAE5F77.7030600@earthlink.net> <4AAE93D6.10506@gmail.com> <4AAE9F46.8070207@earthlink.net> Message-ID: <4AAEB488.3050801@gmail.com> Do you have a link for IO buster? Lexi wrote: > Simply follow the directions that I wrote. All install disks are > identical with the exception of the PID numbers. Once you remove the 3 > numbers indicating an upgrade and replace them with the OEM setting, > you will be good to go. Just remember, you will still need that valid > license number to activate the OS. > > Lex > > > Ron Grant wrote: >> OK, >> I understand what your process is now, and thank you. >> On closer look at my install disk, this is an upgrade disk. Sp 2 >> ver. 2000 >> My apologies for believing this was a full install. >> >> So, maybe I won't be able to do this. >> I do have a full install of Win 98, and then could upgrade to XP pro. >> Could this work under these conditions? The machine I need to install >> on will have a new hard drive with no OS. The product key on the case >> is for XP pro. >> >> Sorry for the confusion, and thanks for the advice! >> >> Ron >> >> >> >> Leximou wrote: >>> Hi Ron, >>> >>> Take your install disk and copy the entire contents of the disk to a >>> folder on your hard drive. >>> Now, go into the folder where you copied all the files and find the >>> i386 folder. Inside that folder locate a file called setupp.ini. >>> Open this file in notepad. >>> As you indicted you have a full retail version of XP Pro, the last 3 >>> numbers in the PID line will be "335". While in notepad, change >>> these numbers to read OEM instead. Save the setupp.ini file. >>> >>> You are now ready to burn an install disk using your disk burning >>> software. As I do not know what you use, I cannot give instructions >>> here. You will also need a utility to pull the boot files from the >>> install CD. IO Buster is a good one to use and it can be downloaded. >>> Once you have the boot image and the install files ready to go, >>> follow the instructions of your burner program to create and then >>> burn a bootable CD that will now accept the OEM key. >> >> >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > -- Is your computer changing the world? http://www.worldcommunitygrid.org/index.jsp http://twitter.com/nortnarg From leximou at earthlink.net Mon Sep 14 18:30:23 2009 From: leximou at earthlink.net (Lexi) Date: Mon, 14 Sep 2009 18:30:23 -0400 Subject: TSGL: IOBuster In-Reply-To: <4AAEB488.3050801@gmail.com> References: <4AAE4BB1.4080403@gmail.com> <4AAE53DD.6040407@earthlink.net> <4AAE567F.6000307@gmail.com> <4AAE5F77.7030600@earthlink.net> <4AAE93D6.10506@gmail.com> <4AAE9F46.8070207@earthlink.net> <4AAEB488.3050801@gmail.com> Message-ID: <4AAEC3FF.1090307@earthlink.net> http://www.isobuster.com/isobusterdownload.php Ron Grant wrote: > Do you have a link for IO buster? From leximou at earthlink.net Mon Sep 14 18:39:13 2009 From: leximou at earthlink.net (Lexi) Date: Mon, 14 Sep 2009 18:39:13 -0400 Subject: TSGL: Installing Win XP pro In-Reply-To: <4AAEB488.3050801@gmail.com> References: <4AAE4BB1.4080403@gmail.com> <4AAE53DD.6040407@earthlink.net> <4AAE567F.6000307@gmail.com> <4AAE5F77.7030600@earthlink.net> <4AAE93D6.10506@gmail.com> <4AAE9F46.8070207@earthlink.net> <4AAEB488.3050801@gmail.com> Message-ID: <4AAEC611.105@earthlink.net> Just in case - Here are two links with step by step instructions instructions for burning a bootable XP disk. Roxio: http://www.theeldergeek.com/slipstreamed_xpsp2_cd_roxio.htm nero: http://www.theeldergeek.com/slipstreamed_xpsp2_cd_nero.htm Since you are not slipstreaming, all you need are the set up and then burn instructions. Lex From nortnarg at gmail.com Mon Sep 14 23:40:26 2009 From: nortnarg at gmail.com (Ron Grant) Date: Mon, 14 Sep 2009 22:40:26 -0500 Subject: TSGL: IOBuster In-Reply-To: <4AAEC3FF.1090307@earthlink.net> References: <4AAE4BB1.4080403@gmail.com> <4AAE53DD.6040407@earthlink.net> <4AAE567F.6000307@gmail.com> <4AAE5F77.7030600@earthlink.net> <4AAE93D6.10506@gmail.com> <4AAE9F46.8070207@earthlink.net> <4AAEB488.3050801@gmail.com> <4AAEC3FF.1090307@earthlink.net> Message-ID: <4AAF0CAA.2010905@gmail.com> Thanks Lexi, I will save this and the tutorial links you sent. I went ahead and used IMG Burn to do the job before I got the link. I had my doubts as this was my first attempt at doing this. To my surprise I had a very productive night. Copied the install disc to HD modified the ini. pulled the boot loader from the cd and then made some settings and burned a disc. Took it to the machine needing the install and let it run Had to go get some drivers with a machine with internet as I had no driver for the NIC This machine is up and running with a legal copy of XP with original product key and activated! I am a happy camper! Your a blessing Lexi! Thank You Thank You Thank You! Maybe some day I can return the favor, Ron ````````````````````````````` Lexi wrote: > http://www.isobuster.com/isobusterdownload.php > > Ron Grant wrote: >> Do you have a link for IO buster? From leximou at earthlink.net Tue Sep 15 08:25:15 2009 From: leximou at earthlink.net (Lexi) Date: Tue, 15 Sep 2009 08:25:15 -0400 Subject: TSGL: IOBuster In-Reply-To: <4AAF0CAA.2010905@gmail.com> References: <4AAE4BB1.4080403@gmail.com> <4AAE53DD.6040407@earthlink.net> <4AAE567F.6000307@gmail.com> <4AAE5F77.7030600@earthlink.net> <4AAE93D6.10506@gmail.com> <4AAE9F46.8070207@earthlink.net> <4AAEB488.3050801@gmail.com> <4AAEC3FF.1090307@earthlink.net> <4AAF0CAA.2010905@gmail.com> Message-ID: <4AAF87AB.9080805@earthlink.net> Good for you! To help each other is what this list is for.... Lex Ron Grant wrote: > Thanks Lexi, > I will save this and the tutorial links you sent. > > I went ahead and used IMG Burn to do the job before I got the link. > I had my doubts as this was my first attempt at doing this. > To my surprise I had a very productive night. > From jonpan at onlinehome.de Tue Sep 15 10:45:20 2009 From: jonpan at onlinehome.de (Jon) Date: Tue, 15 Sep 2009 16:45:20 +0200 Subject: TSGL: IOBuster References: <4AAE4BB1.4080403@gmail.com> <4AAE53DD.6040407@earthlink.net> <4AAE567F.6000307@gmail.com> <4AAE5F77.7030600@earthlink.net> <4AAE93D6.10506@gmail.com> <4AAE9F46.8070207@earthlink.net> <4AAEB488.3050801@gmail.com> <4AAEC3FF.1090307@earthlink.net><4AAF0CAA.2010905@gmail.com> <4AAF87AB.9080805@earthlink.net> Message-ID: <11B6C8F8DE9741E39AB05C75C90C19EB@johnsp2> Well put and well done. That's just right! John Od/G ----- Original Message ----- From: Lexi To: Tech Support Guy Mailing List Sent: Tuesday, September 15, 2009 2:25 PM Subject: Re: TSGL: IOBuster Good for you! To help each other is what this list is for.... Lex Ron Grant wrote: > Thanks Lexi, > I will save this and the tutorial links you sent. > > I went ahead and used IMG Burn to do the job before I got the link. > I had my doubts as this was my first attempt at doing this. > To my surprise I had a very productive night. > _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From misterclever at hotmail.com Tue Sep 15 11:47:27 2009 From: misterclever at hotmail.com (Geoff Glave) Date: Tue, 15 Sep 2009 08:47:27 -0700 Subject: TSGL: Freeware to rip DVDs to iPOD Video? In-Reply-To: <4AAEB488.3050801@gmail.com> References: <4AAE4BB1.4080403@gmail.com> <4AAE53DD.6040407@earthlink.net> <4AAE567F.6000307@gmail.com> <4AAE5F77.7030600@earthlink.net> <4AAE93D6.10506@gmail.com> <4AAE9F46.8070207@earthlink.net> <4AAEB488.3050801@gmail.com> Message-ID: I'm running XP. Up to now, I've been putting DVD movies on iPod video by ripping them with DVDFab, then converting the output folders with Handbrake to create the .m4v file for the iPOD. I learned this by following the steps in this short video - http://www.tinkernut.com/archives/688 However, DVDFab isn't freeware (even though they claim to have a 'free' option) so it's expired and I can't do this anymore. Are there any relatively easy-to-use freeware application that take care of this? I presume handbrake will still work - But I still need to rip the DVDs? I could google but there's zillions of misleading links that lead to 'free' options, but they're only free for a week, or only rip 5 minutes or.. so I thought I'd ask the experts... Thanks in advance. _________________________________________________________________ New! Faster Messenger access on the new MSN homepage http://go.microsoft.com/?linkid=9677406 From alshml at ptd.net Tue Sep 15 13:13:12 2009 From: alshml at ptd.net (Al) Date: Tue, 15 Sep 2009 13:13:12 -0400 Subject: TSGL: Spell Checker Message-ID: <32B636DDBE00460ABC655618DE8C2A77@albertc508ad4d> I have Windows XP, Microsoft Office 2007. I can't change my language setting for the spell checker in Outlook Express, it is stuck on "French." In the drop down menu I can select "English (United States)", hit Apply, then OK. When I go back to Tools, Spelling; French is again there. Any thoughts on what I can do? Thanks Al PS: When trying to send this post, the spell checker highlights almost every word as misspelled, and recommends corrections in French. From ian at iarp.ca Tue Sep 15 13:54:10 2009 From: ian at iarp.ca (Ian Ramsey-Planck) Date: Tue, 15 Sep 2009 13:54:10 -0400 Subject: TSGL: Freeware to rip DVDs to iPOD Video? In-Reply-To: References: <4AAE4BB1.4080403@gmail.com> <4AAE53DD.6040407@earthlink.net> <4AAE567F.6000307@gmail.com> <4AAE5F77.7030600@earthlink.net> <4AAE93D6.10506@gmail.com> <4AAE9F46.8070207@earthlink.net> <4AAEB488.3050801@gmail.com> Message-ID: I don't know handbrake and have never heard of it before. But if it can transfer .vob into ipod format then DVD Decryptor will work. http://www.mrbass.org/dvdrip/ The top one. When it's installed go to Mode at the top and select IFO and then place the disc in and let DVD Decryptor read it, Right click on the selected VTS which should list it's length in time in square brakets and go to File splitting and choose Auto. Select a save location and then click on the Disk -> HDD symbols. Then go about handbrake to transcode it. Again i dont know if handbrake can do .vob On Tue, Sep 15, 2009 at 11:47 AM, Geoff Glave wrote: > > I'm running XP. > > Up to now, I've been putting DVD movies on iPod video by ripping them with > DVDFab, then converting the output folders with Handbrake to create the .m4v > file for the iPOD. I learned this by following the steps in this short > video - > > http://www.tinkernut.com/archives/688 > > However, DVDFab isn't freeware (even though they claim to have a 'free' > option) so it's expired and I can't do this anymore. > > Are there any relatively easy-to-use freeware application that take care of > this? I presume handbrake will still work - But I still need to rip the > DVDs? > > I could google but there's zillions of misleading links that lead to 'free' > options, but they're only free for a week, or only rip 5 minutes or.. so I > thought I'd ask the experts... > > Thanks in advance. > > > > _________________________________________________________________ > New! Faster Messenger access on the new MSN homepage > http://go.microsoft.com/?linkid=9677406 > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > -- Thanks Ian R-P From coover at fastmail.fm Tue Sep 15 22:23:54 2009 From: coover at fastmail.fm (Russell W. Coover) Date: Tue, 15 Sep 2009 19:23:54 -0700 Subject: TSGL: IOBuster In-Reply-To: <4AAF87AB.9080805@earthlink.net> References: <4AAE4BB1.4080403@gmail.com> <4AAE53DD.6040407@earthlink.net> <4AAE567F.6000307@gmail.com> <4AAE5F77.7030600@earthlink.net> <4AAE93D6.10506@gmail.com> <4AAE9F46.8070207@earthlink.net> <4AAEB488.3050801@gmail.com> <4AAEC3FF.1090307@earthlink.net><4AAF0CAA.2010905@gmail.com> <4AAF87AB.9080805@earthlink.net> Message-ID: Lexi .. Wondering if this same hack will work with Vista? Russ Coover -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Lexi Sent: Tuesday, September 15, 2009 5:25 AM To: Tech Support Guy Mailing List Subject: Re: TSGL: IOBuster Good for you! To help each other is what this list is for.... Lex Ron Grant wrote: > Thanks Lexi, > I will save this and the tutorial links you sent. > > I went ahead and used IMG Burn to do the job before I got the link. > I had my doubts as this was my first attempt at doing this. > To my surprise I had a very productive night. > _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From embitt at westnet.com.au Wed Sep 16 03:32:36 2009 From: embitt at westnet.com.au (Merna Bitter) Date: Wed, 16 Sep 2009 17:32:36 +1000 Subject: TSGL: Spell Checker References: <32B636DDBE00460ABC655618DE8C2A77@albertc508ad4d> Message-ID: <37A0275BCF54404395269A4C58687D2A@number15> http://support.microsoft.com/kb/932974 Merna ----- Original Message ----- From: "Al" To: Sent: Wednesday, September 16, 2009 3:13 AM Subject: TSGL: Spell Checker >I have Windows XP, Microsoft Office 2007. I can't change my language >setting for the spell checker in Outlook Express, it is stuck on "French." > > In the drop down menu I can select "English (United States)", hit Apply, > then OK. When I go back to Tools, Spelling; French is again there. > > Any thoughts on what I can do? > > Thanks > Al > > PS: When trying to send this post, the spell checker highlights almost > every word as misspelled, and recommends corrections in French. > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ From leximou at earthlink.net Wed Sep 16 08:30:16 2009 From: leximou at earthlink.net (Lexi) Date: Wed, 16 Sep 2009 08:30:16 -0400 Subject: TSGL: IOBuster In-Reply-To: References: <4AAE4BB1.4080403@gmail.com> <4AAE53DD.6040407@earthlink.net> <4AAE567F.6000307@gmail.com> <4AAE5F77.7030600@earthlink.net> <4AAE93D6.10506@gmail.com> <4AAE9F46.8070207@earthlink.net> <4AAEB488.3050801@gmail.com> <4AAEC3FF.1090307@earthlink.net><4AAF0CAA.2010905@gmail.com> <4AAF87AB.9080805@earthlink.net> Message-ID: <4AB0DA58.5050802@earthlink.net> Hi Russ, Vista is a bird of a different feather. The installation key is what governs which version of Vista is installed. If you look on your install disk, you will find a list of file saying, "Install Home basic", "Install Home Premium", etc. so All Vista disks are able to install all flavors of Vista. If your RETAIL DVD insists on installing a certain version of Vista, then you can change its choice by deleting the PID text file in the Sources folder on the disk. This would of course require coping all the install files to your hard drive, deleting the PID file and then burning a bootable DVD. Now, during install, a window will pop up asking which version of Vista you want to install. Lex Russell W. Coover wrote: > Lexi .. > > Wondering if this same hack will work with Vista? > > Russ Coover > > From alshml at ptd.net Wed Sep 16 08:42:49 2009 From: alshml at ptd.net (Al) Date: Wed, 16 Sep 2009 08:42:49 -0400 Subject: TSGL: Spell Checker References: <32B636DDBE00460ABC655618DE8C2A77@albertc508ad4d> <37A0275BCF54404395269A4C58687D2A@number15> Message-ID: Thanks, Merna; now I know the reason. Are there any negative points to installing Windows Live Mail? Al ----- Original Message ----- From: "Merna Bitter" To: "Tech Support Guy Mailing List" Sent: Wednesday, September 16, 2009 3:32 AM Subject: Re: TSGL: Spell Checker > http://support.microsoft.com/kb/932974 > > Merna > > > ----- Original Message ----- > From: "Al" > To: > Sent: Wednesday, September 16, 2009 3:13 AM > Subject: TSGL: Spell Checker > > >>I have Windows XP, Microsoft Office 2007. I can't change my language >>setting for the spell checker in Outlook Express, it is stuck on "French." >> >> In the drop down menu I can select "English (United States)", hit Apply, >> then OK. When I go back to Tools, Spelling; French is again there. >> >> Any thoughts on what I can do? >> >> Thanks >> Al >> >> PS: When trying to send this post, the spell checker highlights almost >> every word as misspelled, and recommends corrections in French. >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > From misterclever at hotmail.com Wed Sep 16 11:04:53 2009 From: misterclever at hotmail.com (Geoff Glave) Date: Wed, 16 Sep 2009 08:04:53 -0700 Subject: TSGL: Freeware to rip DVDs to iPOD Video? In-Reply-To: References: <4AAE4BB1.4080403@gmail.com> <4AAE53DD.6040407@earthlink.net> <4AAE567F.6000307@gmail.com> <4AAE5F77.7030600@earthlink.net> <4AAE93D6.10506@gmail.com> <4AAE9F46.8070207@earthlink.net> <4AAEB488.3050801@gmail.com> Message-ID: Thanks Ian - That worked perfectly. I was able to rip the DVD with DVD Decrypter, then Handbrake merrily converted it to iPod format. I'm back in business. Cheers, Geoff ---------------------------------------- > Date: Tue, 15 Sep 2009 13:54:10 -0400 > From: ian at iarp.ca > To: list at tsgserver.com > Subject: Re: TSGL: Freeware to rip DVDs to iPOD Video? > > I don't know handbrake and have never heard of it before. But if it can > transfer .vob into ipod format then DVD Decryptor will work. > > http://www.mrbass.org/dvdrip/ The top one. > > When it's installed go to Mode at the top and select IFO and then place the > disc in and let DVD Decryptor read it, Right click on the selected VTS which > should list it's length in time in square brakets and go to File splitting > and choose Auto. > > Select a save location and then click on the Disk -> HDD symbols. Then go > about handbrake to transcode it. > > Again i dont know if handbrake can do .vob > > > On Tue, Sep 15, 2009 at 11:47 AM, Geoff Glave wrote: > >> >> I'm running XP. >> >> Up to now, I've been putting DVD movies on iPod video by ripping them with >> DVDFab, then converting the output folders with Handbrake to create the .m4v >> file for the iPOD. I learned this by following the steps in this short >> video - >> >> http://www.tinkernut.com/archives/688 >> >> However, DVDFab isn't freeware (even though they claim to have a 'free' >> option) so it's expired and I can't do this anymore. >> >> Are there any relatively easy-to-use freeware application that take care of >> this? I presume handbrake will still work - But I still need to rip the >> DVDs? >> >> I could google but there's zillions of misleading links that lead to 'free' >> options, but they're only free for a week, or only rip 5 minutes or.. so I >> thought I'd ask the experts... >> >> Thanks in advance. >> >> >> >> _________________________________________________________________ >> New! Faster Messenger access on the new MSN homepage >> http://go.microsoft.com/?linkid=9677406 >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> > > > > -- > Thanks > Ian R-P > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ _________________________________________________________________ New! Get to Messenger faster: Sign-in here now! http://go.microsoft.com/?linkid=9677407 From deepend at tpg.com.au Wed Sep 16 12:18:22 2009 From: deepend at tpg.com.au (Don Penlington) Date: Thu, 17 Sep 2009 02:18:22 +1000 Subject: TSGL: Stop Error 7B Message-ID: <4.3.2.20090917021733.00c6bf18@mail.tpg.com.au> I'm working on a 3-year old Acer Aspire computer which suddenly stopped booting into Vista. I tried to reinstall XP, intending to reformat when offered that option. But after copying the initial files and at the "Setup is starting Windows" stage---before any actual installation----- I got "Stop Error 0x0000007B (0xF899263c, 0xC0000034, 0x00000000, 0x00000000)". Googling Stop Error 7B indicates a boot virus, or a failed Sata Controller, among other things. I removed the hard drive, inserted it into my computer, and reformatted its 2 partitions (full reformat). Checking disk size confirmed virtually the whole drive is now empty. I ran antivirus (Avira) and antimalware (Malwarebytes) scans on both partitions which both came up clean as expected. While the drive was still in my computer, I installed XP Pro SP1. That went without a hitch and I now had dual-boot from the 2 hard drives. My computer booted perfectly into the new installation. I rebooted several times into both versions of XP, no problems. It therefore seems that the hard drive is fine. I then put the hard drive back into the Acer computer but upon rebooting it gave the same stop error before starting to load XP. I then inserted the XP installation disk but trying to run the setup CD again gave the same stop error. Once more I removed the hard drive, inserted it back into my computer, and reformatted both its partitions again. This time I left the hard drive completely empty. I ran both security scans again. All clean. Upon putting the hard drive back into the Acer, setting the boot order to boot from CD, and attempting to run the XP installation, again it loaded the setup files, then came up once more with the accursed same stop error before offering the usual options. I entered the BIOS and set it to optimised defaults, but that made no difference. Could it be that the Sata Controller on the motherboard has failed? Is there a solution other than replacing the motherboard? Anything else I should try? Don Penlington From the Beach at Surfers Paradise in sunny Queensland. Computer tutorials, local scenery, and other things at my website: http://users.tpg.com.au/deepend/index1.html From coover at fastmail.fm Wed Sep 16 12:39:37 2009 From: coover at fastmail.fm (Russell W. Coover) Date: Wed, 16 Sep 2009 09:39:37 -0700 Subject: TSGL: IOBuster In-Reply-To: <4AB0DA58.5050802@earthlink.net> References: <4AAE4BB1.4080403@gmail.com> <4AAE53DD.6040407@earthlink.net> <4AAE567F.6000307@gmail.com> <4AAE5F77.7030600@earthlink.net> <4AAE93D6.10506@gmail.com> <4AAE9F46.8070207@earthlink.net> <4AAEB488.3050801@gmail.com> <4AAEC3FF.1090307@earthlink.net><4AAF0CAA.2010905@gmail.com> <4AAF87AB.9080805@earthlink.net> <4AB0DA58.5050802@earthlink.net> Message-ID: <54D97EF165624D58922DD6D554976594@OwnerPC> My install disk was given to me, no charge, by Microsoft, as a thank you for a favor I did them (I do not work for them) and is listed on the disk as Vista Ultimate. I guess I'm going to have to get it our and find out what is there, but I do have 3 Vista OEM machines. Of course, I also backed them up when I bought them and retain those copies, so I can always restore them to their original state. I'm going down to a Microsoft workshop on the 27th of October. They've promised a free copy of Windows 7 for attendance. I hope it is the Ultimate version. I've been running versions of Windows 7, Beta, and the RC, for several months now on one of my machines (actually, the one I am now typing this email on), and like it very much. I suspect that all my Vista machines will soon be Windows 7. Russ Coover -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Lexi Sent: Wednesday, September 16, 2009 5:30 AM To: Tech Support Guy Mailing List Subject: Re: TSGL: IOBuster Hi Russ, Vista is a bird of a different feather. The installation key is what governs which version of Vista is installed. If you look on your install disk, you will find a list of file saying, "Install Home basic", "Install Home Premium", etc. so All Vista disks are able to install all flavors of Vista. If your RETAIL DVD insists on installing a certain version of Vista, then you can change its choice by deleting the PID text file in the Sources folder on the disk. This would of course require coping all the install files to your hard drive, deleting the PID file and then burning a bootable DVD. Now, during install, a window will pop up asking which version of Vista you want to install. Lex Russell W. Coover wrote: > Lexi .. > > Wondering if this same hack will work with Vista? > > Russ Coover > > _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From coover at fastmail.fm Wed Sep 16 12:50:08 2009 From: coover at fastmail.fm (Russell W. Coover) Date: Wed, 16 Sep 2009 09:50:08 -0700 Subject: TSGL: Stop Error 7B In-Reply-To: <4.3.2.20090917021733.00c6bf18@mail.tpg.com.au> References: <4.3.2.20090917021733.00c6bf18@mail.tpg.com.au> Message-ID: Don, I've not had that problem, but it seems to me that you've done just about everything you can do, other than replace the motherboard. The problem certainly isn't the hard drive and it isn't a virus on the hard drive. The only thing else I can think of is a possibility that the owner attempted to update the BIOS, and in so doing, downloaded a virus loaded BIOS. I'd hate to think such a thing could happen, but ...? Russ -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Don Penlington Sent: Wednesday, September 16, 2009 9:18 AM To: list at tsgserver.com Subject: TSGL: Stop Error 7B I'm working on a 3-year old Acer Aspire computer which suddenly stopped booting into Vista. I tried to reinstall XP, intending to reformat when offered that option. But after copying the initial files and at the "Setup is starting Windows" stage---before any actual installation----- I got "Stop Error 0x0000007B (0xF899263c, 0xC0000034, 0x00000000, 0x00000000)". Googling Stop Error 7B indicates a boot virus, or a failed Sata Controller, among other things. I removed the hard drive, inserted it into my computer, and reformatted its 2 partitions (full reformat). Checking disk size confirmed virtually the whole drive is now empty. I ran antivirus (Avira) and antimalware (Malwarebytes) scans on both partitions which both came up clean as expected. While the drive was still in my computer, I installed XP Pro SP1. That went without a hitch and I now had dual-boot from the 2 hard drives. My computer booted perfectly into the new installation. I rebooted several times into both versions of XP, no problems. It therefore seems that the hard drive is fine. I then put the hard drive back into the Acer computer but upon rebooting it gave the same stop error before starting to load XP. I then inserted the XP installation disk but trying to run the setup CD again gave the same stop error. Once more I removed the hard drive, inserted it back into my computer, and reformatted both its partitions again. This time I left the hard drive completely empty. I ran both security scans again. All clean. Upon putting the hard drive back into the Acer, setting the boot order to boot from CD, and attempting to run the XP installation, again it loaded the setup files, then came up once more with the accursed same stop error before offering the usual options. I entered the BIOS and set it to optimised defaults, but that made no difference. Could it be that the Sata Controller on the motherboard has failed? Is there a solution other than replacing the motherboard? Anything else I should try? Don Penlington From the Beach at Surfers Paradise in sunny Queensland. Computer tutorials, local scenery, and other things at my website: http://users.tpg.com.au/deepend/index1.html _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From Engineman1 at aol.com Wed Sep 16 13:14:35 2009 From: Engineman1 at aol.com (Engineman1 at aol.com) Date: Wed, 16 Sep 2009 13:14:35 EDT Subject: TSGL: Stop Error 7B Message-ID: Over the years I have installed and reinstalled XP in the many computers that I have worked on or own and gotten strange error messages. I came to the conclusion that many of them were due to CD defects, due to my careless handling or lending them out. Sometimes the problem was just small dirt spots which I removed with a clean cloth. Other times there were visible scratches on the disk. I saved the day more than once by burning a copy of the installation disk and switching back and forth when error messages came up. Somehow the burning process must have been able to read the damaged files. Here's a good program to check the integrity of your disk. _http://www.free-codecs.com/CDCheck_download.htm_ (http://www.free-codecs.com/CDCheck_download.htm) Engineman In a message dated 9/16/2009 9:20:19 A.M. Pacific Daylight Time, deepend at tpg.com.au writes: I'm working on a 3-year old Acer Aspire computer which suddenly stopped booting into Vista. I tried to reinstall XP, intending to reformat when offered that option. But after copying the initial files and at the "Setup is starting Windows" stage---before any actual installation----- I got "Stop Error 0x0000007B (0xF899263c, 0xC0000034, 0x00000000, 0x00000000)". Googling Stop Error 7B indicates a boot virus, or a failed Sata Controller, among other things. I removed the hard drive, inserted it into my computer, and reformatted its 2 partitions (full reformat). Checking disk size confirmed virtually the whole drive is now empty. I ran antivirus (Avira) and antimalware (Malwarebytes) scans on both partitions which both came up clean as expected. While the drive was still in my computer, I installed XP Pro SP1. That went without a hitch and I now had dual-boot from the 2 hard drives. My computer booted perfectly into the new installation. I rebooted several times into both versions of XP, no problems. It therefore seems that the hard drive is fine. I then put the hard drive back into the Acer computer but upon rebooting it gave the same stop error before starting to load XP. I then inserted the XP installation disk but trying to run the setup CD again gave the same stop error. Once more I removed the hard drive, inserted it back into my computer, and reformatted both its partitions again. This time I left the hard drive completely empty. I ran both security scans again. All clean. Upon putting the hard drive back into the Acer, setting the boot order to boot from CD, and attempting to run the XP installation, again it loaded the setup files, then came up once more with the accursed same stop error before offering the usual options. I entered the BIOS and set it to optimised defaults, but that made no difference. Could it be that the Sata Controller on the motherboard has failed? Is there a solution other than replacing the motherboard? Anything else I should try? Don Penlington >From the Beach at Surfers Paradise in sunny Queensland. Computer tutorials, local scenery, and other things at my website: http://users.tpg.com.au/deepend/index1.html _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From deepend at tpg.com.au Wed Sep 16 13:44:44 2009 From: deepend at tpg.com.au (Don Penlington) Date: Thu, 17 Sep 2009 03:44:44 +1000 Subject: TSGL: Stop Error 7B In-Reply-To: Message-ID: <4.3.2.20090917033536.00c75c90@mail.tpg.com.au> Engineman wrote: >I came to the conclusion that many of them were due to CD defects,>> I don't think that's the problem, as I installed XP onto the same hard drive when it was inserted into my own computer off the same CD, with no problems. And I did try an alternative disk the second time, just in case of the scenario you mention. So I think we can rule out that possibility in this case. I, too, have burned 2 copies of the disk just for that reason. I wonder if installation CD's wear out after many uses. Apart from obvious physical damage, that is. I know they can deteriorate in time, but don't know if that's related in any way to the number of times used. Don Penlington From leximou at earthlink.net Wed Sep 16 14:25:31 2009 From: leximou at earthlink.net (Leximou) Date: Wed, 16 Sep 2009 14:25:31 -0400 Subject: TSGL: Stop Error 7B In-Reply-To: <4.3.2.20090917021733.00c6bf18@mail.tpg.com.au> References: <4.3.2.20090917021733.00c6bf18@mail.tpg.com.au> Message-ID: <4AB12D9B.7090603@earthlink.net> As you start to install, you will see a notice very near the beginning of the installation process saying to hit one of the F keys to install special drivers. A 3 year old Acer may not have SATA drivers if I am not mistaken and would require additional info for the machine and BIOS to see the drive and architecture. Look up the motherboard and see if you can download "RAID/SATA type drivers that can be made available during initial install by way of either a thumb drive or floppy (preferable). Don Penlington wrote: > I'm working on a 3-year old Acer Aspire computer which suddenly > stopped booting into Vista. > > I tried to reinstall XP, intending to reformat when offered that > option. But after copying the initial files and at the "Setup is > starting Windows" stage---before any actual installation----- I got > "Stop Error 0x0000007B (0xF899263c, 0xC0000034, 0x00000000, 0x00000000)". > > Googling Stop Error 7B indicates a boot virus, or a failed Sata > Controller, among other things. > > I removed the hard drive, inserted it into my computer, and > reformatted its 2 partitions (full reformat). Checking disk size > confirmed virtually the whole drive is now empty. I ran antivirus > (Avira) and antimalware (Malwarebytes) scans on both partitions which > both came up clean as expected. > > While the drive was still in my computer, I installed XP Pro SP1. > That went without a hitch and I now had dual-boot from the 2 hard > drives. My computer booted perfectly into the new installation. I > rebooted several times into both versions of XP, no problems. It > therefore seems that the hard drive is fine. > > I then put the hard drive back into the Acer computer but upon > rebooting it gave the same stop error before starting to load XP. I > then inserted the XP installation disk but trying to run the setup CD > again gave the same stop error. > > Once more I removed the hard drive, inserted it back into my computer, > and reformatted both its partitions again. This time I left the hard > drive completely empty. I ran both security scans again. All clean. > > Upon putting the hard drive back into the Acer, setting the boot order > to boot from CD, and attempting to run the XP installation, again it > loaded the setup files, then came up once more with the accursed same > stop error before offering the usual options. > > I entered the BIOS and set it to optimised defaults, but that made no > difference. > > Could it be that the Sata Controller on the motherboard has failed? > Is there a solution other than replacing the motherboard? Anything > else I should try? > > Don Penlington > > > From the Beach at Surfers Paradise in sunny Queensland. > Computer tutorials, local scenery, and other things at my website: > http://users.tpg.com.au/deepend/index1.html > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > From leximou at earthlink.net Wed Sep 16 14:43:12 2009 From: leximou at earthlink.net (Leximou) Date: Wed, 16 Sep 2009 14:43:12 -0400 Subject: TSGL: IOBuster In-Reply-To: <54D97EF165624D58922DD6D554976594@OwnerPC> References: <4AAE4BB1.4080403@gmail.com> <4AAE53DD.6040407@earthlink.net> <4AAE567F.6000307@gmail.com> <4AAE5F77.7030600@earthlink.net> <4AAE93D6.10506@gmail.com> <4AAE9F46.8070207@earthlink.net> <4AAEB488.3050801@gmail.com> <4AAEC3FF.1090307@earthlink.net><4AAF0CAA.2010905@gmail.com> <4AAF87AB.9080805@earthlink.net> <4AB0DA58.5050802@earthlink.net> <54D97EF165624D58922DD6D554976594@OwnerPC> Message-ID: <4AB131C0.4010007@earthlink.net> WIN 7 is a grown up version of Vista, and is the sweetwst OS I have ever run. Am running Win7 business RTM right now and love it. Any Win7 disk will be the same as the Vista disk with the ability to install any of the versions dependent on Key. Once again, to make the disk give install options, delete the pid.txt file. Then, if you want to try out any of the versions, do not enter the key during installation and you can play with the OS for a total of 3 thirty day periods by using the rearm command (in full administrator) before each 30 day period runs out. You can only rearm 3 times and then must activate with a valid key. If you miss the rearm time frame, you will have to activate or reinstall but it will allow you to see the difference between builds. Win7 also allows for home multipurchase. A three machine license is cheaper than 3 single machine purchases. Something to think about when the time comes.... Lex Russell W. Coover wrote: > My install disk was given to me, no charge, by Microsoft, as a thank you for > a favor I did them (I do not work for them) and is listed on the disk as > Vista Ultimate. I guess I'm going to have to get it our and find out what is > there, but I do have 3 Vista OEM machines. Of course, I also backed them up > when I bought them and retain those copies, so I can always restore them to > their original state. > > I'm going down to a Microsoft workshop on the 27th of October. They've > promised a free copy of Windows 7 for attendance. I hope it is the Ultimate > version. I've been running versions of Windows 7, Beta, and the RC, for > several months now on one of my machines (actually, the one I am now typing > this email on), and like it very much. I suspect that all my Vista machines > will soon be Windows 7. > > Russ Coover > > ---- > From embitt at westnet.com.au Wed Sep 16 19:41:13 2009 From: embitt at westnet.com.au (Merna Bitter) Date: Thu, 17 Sep 2009 09:41:13 +1000 Subject: TSGL: Spell Checker References: <32B636DDBE00460ABC655618DE8C2A77@albertc508ad4d><37A0275BCF54404395269A4C58687D2A@number15> Message-ID: <97C9E58C9CAD4F079EF3177B1228D467@number15> Al, Probably depends on your preferences and/or needs. I'm still using OE and cannot comment on Windows Live Mail from experience. Perhaps some of the other members of the group who have used Windows Live Mail could offer you first-hand advice? Things to consider (from my reading of the links below ***): (A) Do you require the Identities feature of OE that is not part of Windows Live Mail? David Goldstein started a thread ("Email Client Suggestions?") in late August. I posted the following then: "For info about 'Mail clients in Vista and Windows 7' go to http://aumha.net/viewtopic.php?f=7&t=36767 which includes the following link to program for creating identities in Windows Mail: http://www.oehelp.com/WMIDs/Default.aspx -- its home page http://www.oehelp.com/ has other programs including DBXtract, which I have used successfully in the past when my OE was corrupted." David replied, "I've read some reviews of WMID. It appears that it works fine for some people but not for others and messes with some of Windows Live Mail's functionality. I'm not sure if it's worth the trouble it's given some people." (B) Do you use Hotmail? (See some of the comments in links below.) (C) Are you planning to go to Vista or Windows 7? *** The following links (from Googling) might help you to decide whether to go to Windows Live Mail or to download a non-MS dictionary for use with your OE: http://ask-leo.com/whats_the_difference_between_windows_mail_windows_live_mail_windows_live_hotmail_and_msn_hotmail.html (Article C3242 - December 19, 2007 -- with twenty-five comments from readers, last one dated earlier this month) http://www.guardian.co.uk/technology/askjack/2008/may/01/movingtowindowslivehotmail (May 2008 -- with three comments from readers) http://www.dslreports.com/forum/r22907438-Outlook-for-the-attention-of-Outlook-Express-users (August/September 2009 discussion) The above are some of the (39,000) results I got by Googling "compare" + "Outlook Express" + "Windows Live Mail" I checked only some of the first sixty results (I view thirty results per page). Wording the Google search differently might produce a smaller number of results to look through. (It might also produce a larger number.) Many of the results were older ones that applied to Windows Live Mail's beta version. Some of its problems seem to have been resolved. Merna ----- Original Message ----- From: "Al" To: "Tech Support Guy Mailing List" Sent: Wednesday, September 16, 2009 10:42 PM Subject: Re: TSGL: Spell Checker > Thanks, Merna; now I know the reason. Are there any negative points to > installing Windows Live Mail? > > Al > > ----- Original Message ----- > From: "Merna Bitter" > To: "Tech Support Guy Mailing List" > Sent: Wednesday, September 16, 2009 3:32 AM > Subject: Re: TSGL: Spell Checker > > >> http://support.microsoft.com/kb/932974 >> >> Merna >> >> >> ----- Original Message ----- >> From: "Al" >> To: >> Sent: Wednesday, September 16, 2009 3:13 AM >> Subject: TSGL: Spell Checker >> >> >>>I have Windows XP, Microsoft Office 2007. I can't change my language >>>setting for the spell checker in Outlook Express, it is stuck on >>>"French." >>> >>> In the drop down menu I can select "English (United States)", hit Apply, >>> then OK. When I go back to Tools, Spelling; French is again there. >>> >>> Any thoughts on what I can do? >>> >>> Thanks >>> Al >>> >>> PS: When trying to send this post, the spell checker highlights almost >>> every word as misspelled, and recommends corrections in French. >>> _______________________________________________ >>> Tech Support Guy Mailing List >>> http://www.tsgserver.com/list/ >> >> >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ From coover at fastmail.fm Wed Sep 16 21:13:59 2009 From: coover at fastmail.fm (Russell W. Coover) Date: Wed, 16 Sep 2009 18:13:59 -0700 Subject: TSGL: IOBuster In-Reply-To: <4AB131C0.4010007@earthlink.net> References: <4AAE4BB1.4080403@gmail.com> <4AAE53DD.6040407@earthlink.net> <4AAE567F.6000307@gmail.com> <4AAE5F77.7030600@earthlink.net> <4AAE93D6.10506@gmail.com> <4AAE9F46.8070207@earthlink.net> <4AAEB488.3050801@gmail.com> <4AAEC3FF.1090307@earthlink.net><4AAF0CAA.2010905@gmail.com> <4AAF87AB.9080805@earthlink.net> <4AB0DA58.5050802@earthlink.net><54D97EF165624D58922DD6D554976594@OwnerPC> <4AB131C0.4010007@earthlink.net> Message-ID: <27183792651148D9BCE503232D286C9B@AcerPC> I shall be purchasing 3 licenses on October 22. $149.99 + tax I believe. Russ -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Leximou Sent: Wednesday, September 16, 2009 11:43 AM To: Tech Support Guy Mailing List Subject: Re: TSGL: IOBuster WIN 7 is a grown up version of Vista, and is the sweetwst OS I have ever run. Am running Win7 business RTM right now and love it. Any Win7 disk will be the same as the Vista disk with the ability to install any of the versions dependent on Key. Once again, to make the disk give install options, delete the pid.txt file. Then, if you want to try out any of the versions, do not enter the key during installation and you can play with the OS for a total of 3 thirty day periods by using the rearm command (in full administrator) before each 30 day period runs out. You can only rearm 3 times and then must activate with a valid key. If you miss the rearm time frame, you will have to activate or reinstall but it will allow you to see the difference between builds. Win7 also allows for home multipurchase. A three machine license is cheaper than 3 single machine purchases. Something to think about when the time comes.... Lex Russell W. Coover wrote: > My install disk was given to me, no charge, by Microsoft, as a thank you for > a favor I did them (I do not work for them) and is listed on the disk as > Vista Ultimate. I guess I'm going to have to get it our and find out what is > there, but I do have 3 Vista OEM machines. Of course, I also backed them up > when I bought them and retain those copies, so I can always restore them to > their original state. > > I'm going down to a Microsoft workshop on the 27th of October. They've > promised a free copy of Windows 7 for attendance. I hope it is the Ultimate > version. I've been running versions of Windows 7, Beta, and the RC, for > several months now on one of my machines (actually, the one I am now typing > this email on), and like it very much. I suspect that all my Vista machines > will soon be Windows 7. > > Russ Coover > > ---- > _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From jonpan at onlinehome.de Sat Sep 19 10:00:46 2009 From: jonpan at onlinehome.de (Jon) Date: Sat, 19 Sep 2009 16:00:46 +0200 Subject: TSGL: Email content deletion Message-ID: Hello all, Recently, I keep getting emails which, on forwarding or replying, I can't partially delete by selecting and Del. It's sometimes possible in small sections (frames) or letter-by-letter, but that is too slow and nerve-racking. Any ideas? John Od/G From embitt at westnet.com.au Sat Sep 19 12:25:15 2009 From: embitt at westnet.com.au (Merna Bitter) Date: Sun, 20 Sep 2009 02:25:15 +1000 Subject: TSGL: Email content deletion References: Message-ID: Copy all. Paste into new email. Make deletion (and any other required) changes in new email. Merna ----- Original Message ----- From: "Jon" To: "ListTSG" Sent: Sunday, September 20, 2009 12:00 AM Subject: TSGL: Email content deletion > Hello all, > > Recently, I keep getting emails which, on forwarding or replying, I can't > partially delete by selecting and Del. It's sometimes possible in small > sections (frames) or letter-by-letter, but that is too slow and > nerve-racking. Any ideas? > > John > Od/G > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ From jonpan at onlinehome.de Tue Sep 22 04:15:56 2009 From: jonpan at onlinehome.de (Jon) Date: Tue, 22 Sep 2009 10:15:56 +0200 Subject: TSGL: Email content deletion References: Message-ID: <551FDD69DE9F427DB45C7EB6B718A10F@johnsp2> Thanks, Merna. Your method works, but what a bind and time waster. It used to be fast and easy, now you have to be really determined - and retired! It's like big government determining everything you do and making sure you can't do anything else. Frustrating... John Od/G ----- Original Message ----- From: Merna Bitter To: Tech Support Guy Mailing List Sent: Saturday, September 19, 2009 6:25 PM Subject: Re: TSGL: Email content deletion Copy all. Paste into new email. Make deletion (and any other required) changes in new email. Merna ----- Original Message ----- From: "Jon" To: "ListTSG" Sent: Sunday, September 20, 2009 12:00 AM Subject: TSGL: Email content deletion > Hello all, > > Recently, I keep getting emails which, on forwarding or replying, I can't > partially delete by selecting and Del. It's sometimes possible in small > sections (frames) or letter-by-letter, but that is too slow and > nerve-racking. Any ideas? > > John > Od/G > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From HiHalloHeidi at gmx.de Tue Sep 22 06:05:05 2009 From: HiHalloHeidi at gmx.de (=?iso-8859-1?Q?Heidi_Schr=F6der?=) Date: Tue, 22 Sep 2009 12:05:05 +0200 Subject: TSGL: Email content deletion In-Reply-To: <551FDD69DE9F427DB45C7EB6B718A10F@johnsp2> References: <551FDD69DE9F427DB45C7EB6B718A10F@johnsp2> Message-ID: Hi Jon, just back from vacations so could not help with my idea similar to Merna's. Have you found that problem comes up with every mail you want to forward? I mean, using Vista with Windows Mail I know this problem as well but it only happens now and again with some more or less funny FW-mails with jokes or pictures or such and I am not all that sure but think it happened more often than not with those mails coming from people using unpleasant IncrediMail!? Didn't happen lately, so could not find out. In this mail for example, I could delete everything I wanted to, without a problem! liebe Gr??e aus dem sonnigen 24? warmen Berlin Heidi ----- Original Message ----- From: "Jon" To: "Tech Support Guy Mailing List" Sent: Tuesday, September 22, 2009 10:15 AM Subject: Re: TSGL: Email content deletion > Thanks, Merna. Your method works, but what a bind and time waster. It used to be fast and easy, now you have to be really determined - and retired! It's like big government determining everything you do and making sure you can't do anything else. Frustrating... > > John > Od/G > > > Copy all. > Paste into new email. > Make deletion (and any other required) changes in new email. > > Merna >> > >> Hello all, >> >> Recently, I keep getting emails which, on forwarding or replying, I can't >> partially delete by selecting and Del. It's sometimes possible in small >> sections (frames) or letter-by-letter, but that is too slow and >> nerve-racking. Any ideas? >> >> John >> Od/G From embitt at westnet.com.au Tue Sep 22 06:20:02 2009 From: embitt at westnet.com.au (Merna Bitter) Date: Tue, 22 Sep 2009 20:20:02 +1000 Subject: TSGL: Email content deletion References: <551FDD69DE9F427DB45C7EB6B718A10F@johnsp2> Message-ID: Hi, John. I tried Googling "cannot delete text in forwarded email" (no results with quotes -- 5,330,000 results without quotes) and "cannot delete text in email to be forwarded" (no results with quotes -- 5,290,000 results without quotes). That solution was the only practical thing I could find among the first sixty results in each case. (I have my Google search page set to show thirty results per page, and I didn't go past the second page of results.) Most of the links referred to not being able to delete emails, rather than text in them. Normally using quotation marks in my searches acts as a filter to produce better results, but not this time. As you didn't say what email program or OS you're using, I couldn't try to narrow the search even further, e.g. to OE or Outlook or Thunderbird or whatever. Many of the results referred to Gmail or Hotmail or Yahoo Mail or mail on an iphone or Blackberry. The method works, but it doesn't answer the question of why the problem is happening. Does it happen with all of your emails? Or with all from certain people? You said "recently". Did you make any changes (in your email program or on your PC generally) before the problem started with the emails? If you want to forward one to me offlist, I'll see if I can delete content without any problem. (I'm using XP SP3, OE6.) Merna ----- Original Message ----- From: "Jon" To: "Tech Support Guy Mailing List" Sent: Tuesday, September 22, 2009 6:15 PM Subject: Re: TSGL: Email content deletion > Thanks, Merna. Your method works, but what a bind and time waster. It used > to be fast and easy, now you have to be really determined - and retired! > It's like big government determining everything you do and making sure you > can't do anything else. Frustrating... > > John > Od/G > > ----- Original Message ----- > From: Merna Bitter > To: Tech Support Guy Mailing List > Sent: Saturday, September 19, 2009 6:25 PM > Subject: Re: TSGL: Email content deletion > > > Copy all. > Paste into new email. > Make deletion (and any other required) changes in new email. > > Merna > > > ----- Original Message ----- > From: "Jon" > To: "ListTSG" > Sent: Sunday, September 20, 2009 12:00 AM > Subject: TSGL: Email content deletion > > >> Hello all, >> >> Recently, I keep getting emails which, on forwarding or replying, I can't >> partially delete by selecting and Del. It's sometimes possible in small >> sections (frames) or letter-by-letter, but that is too slow and >> nerve-racking. Any ideas? >> >> John >> Od/G >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ From HiHalloHeidi at gmx.de Tue Sep 22 07:12:34 2009 From: HiHalloHeidi at gmx.de (=?iso-8859-1?Q?Heidi_Schr=F6der?=) Date: Tue, 22 Sep 2009 13:12:34 +0200 Subject: TSGL: Email content deletion In-Reply-To: References: <551FDD69DE9F427DB45C7EB6B718A10F@johnsp2> Message-ID: Jon, since I have to offer Vista Home Premium SP1 and Windows Mail 6.0.6000.16386 you could forward a sample mail offline to me as well, so I could try, if that should be your computer setup. Heidi >.... > If you want to forward one to me offlist, I'll see if I can delete content > without any problem. (I'm using XP SP3, OE6.) > > Merna > > > >> Thanks, Merna. Your method works, but what a bind and time waster. It used >> to be fast and easy, now you have to be really determined - and retired! >> It's like big government determining everything you do and making sure you >> can't do anything else. Frustrating... >> >> John >> Od/G >> >> ----- Original Message ----- >> From: Merna Bitter >> To: Tech Support Guy Mailing List >> Sent: Saturday, September 19, 2009 6:25 PM >> Subject: Re: TSGL: Email content deletion >> >> >> Copy all. >> Paste into new email. >> Make deletion (and any other required) changes in new email. >> >> Merna >> >> >>> Hello all, >>> >>> Recently, I keep getting emails which, on forwarding or replying, I can't >>> partially delete by selecting and Del. It's sometimes possible in small >>> sections (frames) or letter-by-letter, but that is too slow and >>> nerve-racking. Any ideas? >>> >>> John >>> Od/G From jonpan at onlinehome.de Tue Sep 22 09:36:09 2009 From: jonpan at onlinehome.de (Jon) Date: Tue, 22 Sep 2009 15:36:09 +0200 Subject: TSGL: Email content deletion References: <551FDD69DE9F427DB45C7EB6B718A10F@johnsp2> Message-ID: As soon as I find a suitable example, I'll take advantage of the kind offers and forward to you, Heidi and Merna. BTW, I have XP SP3 and Outlook Express. John Od/G ----- Original Message ----- From: Heidi Schr?der To: Tech Support Guy Mailing List Sent: Tuesday, September 22, 2009 1:12 PM Subject: Re: TSGL: Email content deletion Jon, since I have to offer Vista Home Premium SP1 and Windows Mail 6.0.6000.16386 you could forward a sample mail offline to me as well, so I could try, if that should be your computer setup. Heidi >.... > If you want to forward one to me offlist, I'll see if I can delete content > without any problem. (I'm using XP SP3, OE6.) > > Merna > > > >> Thanks, Merna. Your method works, but what a bind and time waster. It used >> to be fast and easy, now you have to be really determined - and retired! >> It's like big government determining everything you do and making sure you >> can't do anything else. Frustrating... >> >> John >> Od/G >> >> ----- Original Message ----- >> From: Merna Bitter >> To: Tech Support Guy Mailing List >> Sent: Saturday, September 19, 2009 6:25 PM >> Subject: Re: TSGL: Email content deletion >> >> >> Copy all. >> Paste into new email. >> Make deletion (and any other required) changes in new email. >> >> Merna >> >> >>> Hello all, >>> >>> Recently, I keep getting emails which, on forwarding or replying, I can't >>> partially delete by selecting and Del. It's sometimes possible in small >>> sections (frames) or letter-by-letter, but that is too slow and >>> nerve-racking. Any ideas? >>> >>> John >>> Od/G _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From embitt at westnet.com.au Tue Sep 22 09:37:17 2009 From: embitt at westnet.com.au (Merna Bitter) Date: Tue, 22 Sep 2009 23:37:17 +1000 Subject: TSGL: off topic - web browser article Message-ID: <7F531FA3C94A4100AEF99400A79CDBDB@number15> http://www.maximumpc.com/article/features/web_browsers From embitt at westnet.com.au Tue Sep 22 10:09:00 2009 From: embitt at westnet.com.au (Merna Bitter) Date: Wed, 23 Sep 2009 00:09:00 +1000 Subject: TSGL: Email content deletion References: <551FDD69DE9F427DB45C7EB6B718A10F@johnsp2> Message-ID: <2A5A4560598C44EBA8756699EE66DB2A@number15> When you do, how about using both (a) Message - Forward and (b) Message - Forward as Attachment so that we can see if there is a difference in what we can do with it both ways (or try to do with it). Merna ----- Original Message ----- From: "Jon" To: "Tech Support Guy Mailing List" Sent: Tuesday, September 22, 2009 11:36 PM Subject: Re: TSGL: Email content deletion As soon as I find a suitable example, I'll take advantage of the kind offers and forward to you, Heidi and Merna. BTW, I have XP SP3 and Outlook Express. John Od/G ----- Original Message ----- From: Heidi Schr?der To: Tech Support Guy Mailing List Sent: Tuesday, September 22, 2009 1:12 PM Subject: Re: TSGL: Email content deletion Jon, since I have to offer Vista Home Premium SP1 and Windows Mail 6.0.6000.16386 you could forward a sample mail offline to me as well, so I could try, if that should be your computer setup. Heidi >.... > If you want to forward one to me offlist, I'll see if I can delete content > without any problem. (I'm using XP SP3, OE6.) > > Merna > > > >> Thanks, Merna. Your method works, but what a bind and time waster. It >> used >> to be fast and easy, now you have to be really determined - and retired! >> It's like big government determining everything you do and making sure >> you >> can't do anything else. Frustrating... >> >> John >> Od/G >> >> ----- Original Message ----- >> From: Merna Bitter >> To: Tech Support Guy Mailing List >> Sent: Saturday, September 19, 2009 6:25 PM >> Subject: Re: TSGL: Email content deletion >> >> >> Copy all. >> Paste into new email. >> Make deletion (and any other required) changes in new email. >> >> Merna >> >> >>> Hello all, >>> >>> Recently, I keep getting emails which, on forwarding or replying, I >>> can't >>> partially delete by selecting and Del. It's sometimes possible in small >>> sections (frames) or letter-by-letter, but that is too slow and >>> nerve-racking. Any ideas? >>> >>> John >>> Od/G _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From desplaine at hotmail.com Tue Sep 22 15:49:59 2009 From: desplaine at hotmail.com (Donna Splaine) Date: Tue, 22 Sep 2009 15:49:59 -0400 Subject: TSGL: testing Message-ID: If anyone receives this e-mail, please respond. I have changed my e-mail address on my subscription to this list AGAIN in an attempt to be able to e-mail the list. Thanks! DonnaS _________________________________________________________________ Insert movie times and more without leaving Hotmail?. http://windowslive.com/Tutorial/Hotmail/QuickAdd?ocid=TXT_TAGLM_WL_HM_Tutorial_QuickAdd_062009 From nature-coast at earthlink.net Tue Sep 22 15:54:18 2009 From: nature-coast at earthlink.net (Cyndi) Date: Tue, 22 Sep 2009 15:54:18 -0400 Subject: TSGL: testing In-Reply-To: References: Message-ID: <4AB92B6A.9050503@earthlink.net> I got it!!!! ;-) ~Cyndi~ Police officers... Guardians by choice...Heroes by chance God Bless the USA! Donna Splaine wrote: > If anyone receives this e-mail, please respond. > > I have changed my e-mail address on my subscription > > to this list AGAIN in an attempt to be able to e-mail > > the list. > > > > Thanks! > > DonnaS > > _________________________________________________________________ > Insert movie times and more without leaving Hotmail?. > http://windowslive.com/Tutorial/Hotmail/QuickAdd?ocid=TXT_TAGLM_WL_HM_Tutorial_QuickAdd_062009 > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > From Beezersmom at aol.com Tue Sep 22 15:55:38 2009 From: Beezersmom at aol.com (Beezersmom at aol.com) Date: Tue, 22 Sep 2009 15:55:38 EDT Subject: TSGL: testing Message-ID: I got it Toni From ian at iarp.ca Tue Sep 22 15:58:37 2009 From: ian at iarp.ca (Ian Ramsey-Planck) Date: Tue, 22 Sep 2009 15:58:37 -0400 Subject: TSGL: testing In-Reply-To: <4AB92B6A.9050503@earthlink.net> References: <4AB92B6A.9050503@earthlink.net> Message-ID: Thats weird, i didn't get the original. But i got this reply and beezersmom at aol.com's reply On Tue, Sep 22, 2009 at 3:54 PM, Cyndi wrote: > I got it!!!! ;-) > > ~Cyndi~ > Police officers... Guardians by choice...Heroes by chance > > God Bless the USA! > > > > Donna Splaine wrote: > >> If anyone receives this e-mail, please respond. >> >> I have changed my e-mail address on my subscription >> >> to this list AGAIN in an attempt to be able to e-mail >> >> the list. >> >> >> Thanks! >> >> DonnaS >> >> _________________________________________________________________ >> Insert movie times and more without leaving Hotmail?. >> >> http://windowslive.com/Tutorial/Hotmail/QuickAdd?ocid=TXT_TAGLM_WL_HM_Tutorial_QuickAdd_062009 >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> >> >> > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > -- Thanks Ian R-P From desplaine at hotmail.com Tue Sep 22 16:00:23 2009 From: desplaine at hotmail.com (Donna Splaine) Date: Tue, 22 Sep 2009 16:00:23 -0400 Subject: TSGL: testing In-Reply-To: <4AB92B6A.9050503@earthlink.net> References: Message-ID: Cyndi, That's great!!! I've been trying for weeks!! Thank you, DonnaS > Date: Tue, 22 Sep 2009 15:54:18 -0400 > From: nature-coast at earthlink.net > To: list at tsgserver.com > Subject: Re: TSGL: testing > > I got it!!!! ;-) > > ~Cyndi~ > Police officers... > Guardians by choice...Heroes by chance > > God Bless the USA! > > > > Donna Splaine wrote: > > If anyone receives this e-mail, please respond. > > > > I have changed my e-mail address on my subscription > > > > to this list AGAIN in an attempt to be able to e-mail > > > > the list. > > > > > > > > Thanks! > > > > DonnaS > > > > _________________________________________________________________ > > Insert movie times and more without leaving Hotmail?. > > http://windowslive.com/Tutorial/Hotmail/QuickAdd?ocid=TXT_TAGLM_WL_HM_Tutorial_QuickAdd_062009 > > _______________________________________________ > > Tech Support Guy Mailing List > > http://www.tsgserver.com/list/ > > > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ _________________________________________________________________ Lauren found her dream laptop. Find the PC that?s right for you. http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 From desplaine at hotmail.com Tue Sep 22 16:00:38 2009 From: desplaine at hotmail.com (Donna Splaine) Date: Tue, 22 Sep 2009 16:00:38 -0400 Subject: TSGL: testing In-Reply-To: References: Message-ID: Great - thank you! > From: Beezersmom at aol.com > Date: Tue, 22 Sep 2009 15:55:38 -0400 > To: list at tsgserver.com > Subject: Re: TSGL: testing > > I got it > > Toni > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ _________________________________________________________________ Insert movie times and more without leaving Hotmail?. http://windowslive.com/Tutorial/Hotmail/QuickAdd?ocid=TXT_TAGLM_WL_HM_Tutorial_QuickAdd_062009 From nature-coast at earthlink.net Tue Sep 22 16:03:33 2009 From: nature-coast at earthlink.net (Cyndi) Date: Tue, 22 Sep 2009 16:03:33 -0400 Subject: TSGL: testing In-Reply-To: References: Message-ID: <4AB92D95.10303@earthlink.net> I am happy you succeeded! ~Cyndi~ Donna Splaine wrote: > Cyndi, > > > > That's great!!! > > I've been trying for weeks!! > > > > Thank you, > > DonnaS > > > > >> Date: Tue, 22 Sep 2009 15:54:18 -0400 >> From: nature-coast at earthlink.net >> To: list at tsgserver.com >> Subject: Re: TSGL: testing >> >> I got it!!!! ;-) >> >> ~Cyndi~ >> Police officers... >> Guardians by choice...Heroes by chance >> >> God Bless the USA! >> >> >> >> Donna Splaine wrote: >> >>> If anyone receives this e-mail, please respond. >>> >>> I have changed my e-mail address on my subscription >>> >>> to this list AGAIN in an attempt to be able to e-mail >>> >>> the list. >>> >>> >>> >>> Thanks! >>> >>> DonnaS >>> >>> _________________________________________________________________ >>> Insert movie times and more without leaving Hotmail?. >>> http://windowslive.com/Tutorial/Hotmail/QuickAdd?ocid=TXT_TAGLM_WL_HM_Tutorial_QuickAdd_062009 >>> _______________________________________________ >>> Tech Support Guy Mailing List >>> http://www.tsgserver.com/list/ >>> >>> >>> >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> > > _________________________________________________________________ > Lauren found her dream laptop. Find the PC that?s right for you. > http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > From Beezersmom at aol.com Tue Sep 22 16:07:21 2009 From: Beezersmom at aol.com (Beezersmom at aol.com) Date: Tue, 22 Sep 2009 16:07:21 EDT Subject: TSGL: testing Message-ID: Look in you Spam, a lot of tsg mail ends up in my Spam. Toni In a message dated 9/22/2009 4:01:08 P.M. Eastern Daylight Time, ian at iarp.ca writes: Thats weird, i didn't get the original. But i got this reply and beezersmom at aol.com's reply On Tue, Sep 22, 2009 at 3:54 PM, Cyndi wrote: > I got it!!!! ;-) > > ~Cyndi~ > Police officers... Guardians by choice...Heroes by chance > > God Bless the USA! > > > > Donna Splaine wrote: > >> If anyone receives this e-mail, please respond. >> >> I have changed my e-mail address on my subscription >> >> to this list AGAIN in an attempt to be able to e-mail >> >> the list. >> >> >> Thanks! >> >> DonnaS >> >> _________________________________________________________________ >> Insert movie times and more without leaving Hotmail?. >> >> http://windowslive.com/Tutorial/Hotmail/QuickAdd?ocid=TXT_TAGLM_WL_HM_Tutorial_QuickAdd_062009 >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> >> >> > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > -- Thanks Ian R-P _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From ian at iarp.ca Tue Sep 22 16:10:58 2009 From: ian at iarp.ca (Ian Ramsey-Planck) Date: Tue, 22 Sep 2009 16:10:58 -0400 Subject: TSGL: testing In-Reply-To: References: Message-ID: Weird, thats the only TSGL thing my filter has missed and put into the spam label. But yes now i've got it. On Tue, Sep 22, 2009 at 4:07 PM, wrote: > > Look in you Spam, a lot of tsg mail ends up in my Spam. > Toni > > In a message dated 9/22/2009 4:01:08 P.M. Eastern Daylight Time, > ian at iarp.ca writes: > > Thats weird, i didn't get the original. But i got this reply and > beezersmom at aol.com's reply > > On Tue, Sep 22, 2009 at 3:54 PM, Cyndi > wrote: > > > I got it!!!! ;-) > > > > ~Cyndi~ > > Police officers... Guardians by choice...Heroes by chance > > > > God Bless the USA! > > > > > > > > Donna Splaine wrote: > > > >> If anyone receives this e-mail, please respond. > >> > >> I have changed my e-mail address on my subscription > >> > >> to this list AGAIN in an attempt to be able to e-mail > >> > >> the list. > >> > >> > >> Thanks! > >> > >> DonnaS > >> > >> _________________________________________________________________ > >> Insert movie times and more without leaving Hotmail?. > >> > >> > > http://windowslive.com/Tutorial/Hotmail/QuickAdd?ocid=TXT_TAGLM_WL_HM_Tutorial_QuickAdd_062009 > >> _______________________________________________ > >> Tech Support Guy Mailing List > >> http://www.tsgserver.com/list/ > >> > >> > >> > > _______________________________________________ > > Tech Support Guy Mailing List > > http://www.tsgserver.com/list/ > > > > > > -- > Thanks > Ian R-P > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > -- Thanks Ian R-P From hdavis1 at gmail.com Tue Sep 22 16:14:00 2009 From: hdavis1 at gmail.com (H Davis) Date: Tue, 22 Sep 2009 16:14:00 -0400 Subject: TSGL: testing In-Reply-To: References: Message-ID: <4AB93008.9000506@gmail.com> Got it also. Welcome Donna, glad to see you made it. H Davis Donna Splaine wrote: > If anyone receives this e-mail, please respond. > > I have changed my e-mail address on my subscription > > to this list AGAIN in an attempt to be able to e-mail > > the list. > > > > Thanks! > > DonnaS > > _________________________________________________________________ > Insert movie times and more without leaving Hotmail?. > http://windowslive.com/Tutorial/Hotmail/QuickAdd?ocid=TXT_TAGLM_WL_HM_Tutorial_QuickAdd_062009 > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > -- H Davis hdavis1 at gmail.com From Beezersmom at aol.com Tue Sep 22 16:31:35 2009 From: Beezersmom at aol.com (Beezersmom at aol.com) Date: Tue, 22 Sep 2009 16:31:35 EDT Subject: TSGL: testing Message-ID: Well, I finally helped someone on the list without asking for help, will miracles ever cease? Everyone just stick around until the know it alls who think they are at the "top" of the TSGL Totem Pole come along and debunk the lowly one on the Totem Pole who got the answer correct, never fails. They sure have helped to discourage the "lowly ones" with their better than thou attitude in us asking for help. But, oh the nice, kind ones are great and they never try to prove it. All because RSB had feet of clay... IT IS WHAT IT IS... Toni "I detest life-insurance agents: they always argue that I shall some day die, which is not so." Stephen Leacock In a message dated 9/22/2009 4:11:57 P.M. Eastern Daylight Time, ian at iarp.ca writes: Weird, thats the only TSGL thing my filter has missed and put into the spam label. But yes now i've got it. On Tue, Sep 22, 2009 at 4:07 PM, wrote: > > Look in you Spam, a lot of tsg mail ends up in my Spam. > Toni > > In a message dated 9/22/2009 4:01:08 P.M. Eastern Daylight Time, > ian at iarp.ca writes: > > Thats weird, i didn't get the original. But i got this reply and > beezersmom at aol.com's reply > > On Tue, Sep 22, 2009 at 3:54 PM, Cyndi > wrote: > > > I got it!!!! ;-) > > > > ~Cyndi~ > > Police officers... Guardians by choice...Heroes by chance > > > > God Bless the USA! > > > > > > > > Donna Splaine wrote: > > > >> If anyone receives this e-mail, please respond. > >> > >> I have changed my e-mail address on my subscription > >> > >> to this list AGAIN in an attempt to be able to e-mail > >> > >> the list. > >> > >> > >> Thanks! > >> > >> DonnaS > >> > >> _________________________________________________________________ > >> Insert movie times and more without leaving Hotmail?. > >> > >> > > http://windowslive.com/Tutorial/Hotmail/QuickAdd?ocid=TXT_TAGLM_WL_HM_Tutorial_QuickAdd_062009 > >> _______________________________________________ > >> Tech Support Guy Mailing List > >> http://www.tsgserver.com/list/ > >> > >> > >> > > _______________________________________________ > > Tech Support Guy Mailing List > > http://www.tsgserver.com/list/ > > > > > > -- > Thanks > Ian R-P > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > -- Thanks Ian R-P _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From embitt at westnet.com.au Tue Sep 22 17:50:33 2009 From: embitt at westnet.com.au (Merna Bitter) Date: Wed, 23 Sep 2009 07:50:33 +1000 Subject: TSGL: testing References: Message-ID: Received, and congrats, Donna. Merna ----- Original Message ----- From: "Donna Splaine" To: "tsg list" Sent: Wednesday, September 23, 2009 5:49 AM Subject: TSGL: testing If anyone receives this e-mail, please respond. I have changed my e-mail address on my subscription to this list AGAIN in an attempt to be able to e-mail the list. Thanks! DonnaS _________________________________________________________________ Insert movie times and more without leaving Hotmail?. http://windowslive.com/Tutorial/Hotmail/QuickAdd?ocid=TXT_TAGLM_WL_HM_Tutorial_QuickAdd_062009 _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From anthony at shearmans.co.uk Tue Sep 22 18:30:15 2009 From: anthony at shearmans.co.uk (Anthony Shearman) Date: Wed, 23 Sep 2009 00:30:15 +0200 Subject: TSGL: testing References: Message-ID: <4526919A965D4A21835B72942DF3DD54@acera4ffc67733> I received your message Anthony ----- Original Message ----- From: "Donna Splaine" To: "tsg list" Sent: Tuesday, September 22, 2009 9:49 PM Subject: TSGL: testing If anyone receives this e-mail, please respond. I have changed my e-mail address on my subscription to this list AGAIN in an attempt to be able to e-mail the list. Thanks! DonnaS _________________________________________________________________ Insert movie times and more without leaving Hotmail?. http://windowslive.com/Tutorial/Hotmail/QuickAdd?ocid=TXT_TAGLM_WL_HM_Tutorial_QuickAdd_062009 _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ -------------------------------------------------------------------------------- No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.5.409 / Virus Database: 270.13.112/2388 - Release Date: 09/22/09 05:51:00 From desplaine at hotmail.com Tue Sep 22 20:57:10 2009 From: desplaine at hotmail.com (Donna Splaine) Date: Tue, 22 Sep 2009 20:57:10 -0400 Subject: TSGL: Virus ruined PC Message-ID: Hello, My husband's old PC got a virus - he thinks it was Virtumonde and ruined the 'C' drive so eventually he couldn't boot. On that same PC, he had a second hard drive where he stored lots of pictures. Here's my question: Have any of you had a virus on the C drive that left a second hard drive unharmed? He's planning on reinstalling XP to access the pictures and drop them down to a CD or stick. Thank you in advance for your help! Donna S _________________________________________________________________ Microsoft brings you a new way to search the web. Try Bing? now http://www.bing.com?form=MFEHPG&publ=WLHMTAG&crea=TEXT_MFEHPG_Core_tagline_try bing_1x1 From coover at fastmail.fm Tue Sep 22 21:12:15 2009 From: coover at fastmail.fm (Russell W. Coover) Date: Tue, 22 Sep 2009 18:12:15 -0700 Subject: TSGL: testing In-Reply-To: References: Message-ID: -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Donna Splaine Sent: Tuesday, September 22, 2009 12:50 PM To: tsg list Subject: TSGL: testing If anyone receives this e-mail, please respond. I have changed my e-mail address on my subscription to this list AGAIN in an attempt to be able to e-mail the list. Thanks! DonnaS _________________________________________________________________ Insert movie times and more without leaving HotmailR. http://windowslive.com/Tutorial/Hotmail/QuickAdd?ocid=TXT_TAGLM_WL_HM_Tutori al_QuickAdd_062009 _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From hdavis1 at gmail.com Tue Sep 22 21:23:41 2009 From: hdavis1 at gmail.com (H Davis) Date: Tue, 22 Sep 2009 21:23:41 -0400 Subject: TSGL: Virus ruined PC In-Reply-To: References: Message-ID: <4AB9789D.4090407@gmail.com> Hi Donna, I think there's a fair chance that the second drive is OK. Once he gets the computer up and running and determins that the picture files are on the second drive I'd run an antivirus on that second drive before proceeding to make sure I'm not transferring anything "undesirable" along with the pictures. H Davis Donna Splaine wrote: > Hello, > > My husband's old PC got a virus - he thinks it was Virtumonde and > ruined the 'C' drive so eventually he couldn't boot. On that same PC, > he had a second hard drive where he stored lots of pictures. > > Here's my question: > > Have any of you had a virus on the C drive that left a second hard > drive unharmed? He's planning on reinstalling XP to access the pictures > and drop them down to a CD or stick. > > Thank you in advance for your help! > > Donna S > > > _________________________________________________________________ > Microsoft brings you a new way to search the web. Try Bing? now > http://www.bing.com?form=MFEHPG&publ=WLHMTAG&crea=TEXT_MFEHPG_Core_tagline_try bing_1x1 > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > -- H Davis hdavis1 at gmail.com From shyamalg at gmail.com Tue Sep 22 21:24:20 2009 From: shyamalg at gmail.com (Shyamal Gupta) Date: Tue, 22 Sep 2009 21:24:20 -0400 Subject: TSGL: testing In-Reply-To: References: Message-ID: <27e0929d0909221824l13bbc843t8fc219502d37b2d1@mail.gmail.com> On Tue, Sep 22, 2009 at 9:12 PM, Russell W. Coover wrote: > > > -----Original Message----- > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On > Behalf Of Donna Splaine > Sent: Tuesday, September 22, 2009 12:50 PM > To: tsg list > Subject: TSGL: testing > > > If anyone receives this e-mail, please respond. > > I have changed my e-mail address on my subscription > > to this list AGAIN in an attempt to be able to e-mail > > the list. > Your message *has* come in. :) -- Shyamal Gupta New York, NY From coover at fastmail.fm Tue Sep 22 21:50:11 2009 From: coover at fastmail.fm (Russell W. Coover) Date: Tue, 22 Sep 2009 18:50:11 -0700 Subject: TSGL: Virus ruined PC In-Reply-To: References: Message-ID: Information on Virtumonde can be found here ... http://en.wikipedia.org/wiki/Vundo While the computer may have been infected by this trojan, my guess is that the computer may have been infected by other malware, too. Vundo (another name for this malware) generally will not stop a computer from booting, though it will fill up available space on the hard drive with harmfull files. Of course, if those files take the place of System files, it is probable that the computer would not boot. Do not attempt to clean the virus from the first hard drive ... with other malware on it, which is probable, you will probably miss one or several. If you intend to continue use of that hard drive, it needs to be wiped or reformatted. Do not do the "quick" or "fast" reformat. Do a complete reformat, or the old malware files may be able to resurrect themselves. Assuming you do not have a floppy drive, and are installing an operating system newer than Win ME, you can format the drive using the install disk for XP or Vista ... or you can remove the hard drive and attach it to another computer and reformat it using context menu options in "My Computer". Don't do this unless the computer to which you have attached the drive has good, up-to-date anti-virus protection. If it does, you should be able to format the drive without infecting the rest of the computer. Regarding the 2nd hard drive, it is the same message as above. The drive should be connected to a computer with good, up-to-date anti-virus protection. The ant-virus software should be able to tell you if the pictures are infected. If they are not, download them to another drive, and then format the hard drive. It will be lots of work, but, I'm sure, worth it. Russ Coover -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Donna Splaine Sent: Tuesday, September 22, 2009 5:57 PM To: tsg list Subject: TSGL: Virus ruined PC Hello, My husband's old PC got a virus - he thinks it was Virtumonde and ruined the 'C' drive so eventually he couldn't boot. On that same PC, he had a second hard drive where he stored lots of pictures. Here's my question: Have any of you had a virus on the C drive that left a second hard drive unharmed? He's planning on reinstalling XP to access the pictures and drop them down to a CD or stick. Thank you in advance for your help! Donna S _________________________________________________________________ Microsoft brings you a new way to search the web. Try BingT now http://www.bing.com?form=MFEHPG&publ=WLHMTAG&crea=TEXT_MFEHPG_Core_tagline_t ry bing_1x1 _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From stephen.marki at hotmail.com Tue Sep 22 22:20:08 2009 From: stephen.marki at hotmail.com (Stephen Marki) Date: Tue, 22 Sep 2009 23:20:08 -0300 Subject: TSGL: testing In-Reply-To: References: <4AB92B6A.9050503@earthlink.net> Message-ID: I didn't get ANY of your messages! I mean ANYONES! Thanks for keeping me in the loop guys. Don't pay attention to any of that junk below. :P Signed, Stephen Marki > Date: Tue, 22 Sep 2009 15:58:37 -0400 > From: ian at iarp.ca > To: list at tsgserver.com > Subject: Re: TSGL: testing > > Thats weird, i didn't get the original. But i got this reply and > beezersmom at aol.com's reply > > On Tue, Sep 22, 2009 at 3:54 PM, Cyndi wrote: > > > I got it!!!! ;-) > > > > ~Cyndi~ > > Police officers... Guardians by choice...Heroes by chance > > > > God Bless the USA! > > > > > > > > Donna Splaine wrote: > > > >> If anyone receives this e-mail, please respond. > >> > >> I have changed my e-mail address on my subscription > >> > >> to this list AGAIN in an attempt to be able to e-mail > >> > >> the list. > >> > >> > >> Thanks! > >> > >> DonnaS > >> > >> _________________________________________________________________ > >> Insert movie times and more without leaving Hotmail?. > >> > >> http://windowslive.com/Tutorial/Hotmail/QuickAdd?ocid=TXT_TAGLM_WL_HM_Tutorial_QuickAdd_062009 > >> _______________________________________________ > >> Tech Support Guy Mailing List > >> http://www.tsgserver.com/list/ > >> > >> > >> > > _______________________________________________ > > Tech Support Guy Mailing List > > http://www.tsgserver.com/list/ > > > > > > -- > Thanks > Ian R-P > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ From embitt at westnet.com.au Tue Sep 22 23:13:48 2009 From: embitt at westnet.com.au (Merna Bitter) Date: Wed, 23 Sep 2009 13:13:48 +1000 Subject: TSGL: Acer Laptop Asking HDD Password (from August) References: <26FE2D51676A4F1181F8B8C4EC3F932E@michael> Message-ID: <75FF54AF6A764DED881590480E3A963F@number15> Russ, The recent (although small) flurry of activity on TSGL has reminded me that every once in a while I wonder what happened with your laptop HDD password problem, how long the "Boot and Nuke" procedure took, and whether all problems were solved. "So far ... pass 1 of 31 is running ... 00.18 % of that job is done. It looks like it's going to take a long time. I'll report back. Heck, by then I might even be able to see again (my eyes were dilated by my doctor this AM)." Maybe we never heard because it's still running? :-) Hope you and your eyes are going well. Merna ----- Original Message ----- From: "Russell W. Coover" To: "'Tech Support Guy Mailing List'" Sent: Wednesday, August 05, 2009 7:36 AM Subject: Re: TSGL: Acer Laptop Asking HDD Password > Merna, > > I'm looking at everything you sent. "A" and "B" didn't work as the Hitachi > hard Drive was not supported. For "C", the machine is a 3680, and the > information did not work with this machine. "D" it is obvious it isn't a > BIOS problem. The password really is on the HD. > > I was finally able to get the machine to boot to a live CD even with the > hard drive attached. Unfortunately, the hard drive cannot be read using > linux. > > I've tried various things using "The Ultimate Boot CD" including an option > to delete HD Passwords. It required the password to delete it. And I tried > other things using "Ultimate". Finally, I got permission from the owner to > "wipe" the drive and I am using "Ultimate"'s "Bariks Boot and Nuke" to > wipe > the drive. So far ... pass 1 of 31 is running ... 00.18 % of that job is > done. It looks like it's going to take a long time. > > I'll report back. Heck, by then I might even be able to see again (my eyes > were dilated by my doctor this AM). > > Russ > > -----Original Message----- > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On > Behalf Of Merna Bitter > Sent: Tuesday, August 04, 2009 7:13 AM > To: Tech Support Guy Mailing List > Subject: Re: TSGL: Acer Laptop Asking HDD Password > > Russ, > > Although most of what I read from Googling indicated that there is nothing > that can be done about a laptop's Hard Drive Password, as opposed to the > BIOS password with tricks like removing the battery, the following might > be > of interest and/or assistance. Pure Google, no experience! > (snipped) From jonpan at onlinehome.de Wed Sep 23 04:38:15 2009 From: jonpan at onlinehome.de (Jon) Date: Wed, 23 Sep 2009 10:38:15 +0200 Subject: TSGL: testing References: Message-ID: <47F3649CA421492D8910571A06922B44@johnsp2> Received! John Od/G ----- Original Message ----- From: Donna Splaine To: tsg list Sent: Tuesday, September 22, 2009 9:49 PM Subject: TSGL: testing If anyone receives this e-mail, please respond. I have changed my e-mail address on my subscription to this list AGAIN in an attempt to be able to e-mail the list. Thanks! DonnaS _________________________________________________________________ Insert movie times and more without leaving Hotmail?. http://windowslive.com/Tutorial/Hotmail/QuickAdd?ocid=TXT_TAGLM_WL_HM_Tutorial_QuickAdd_062009 _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From coover at fastmail.fm Wed Sep 23 17:20:05 2009 From: coover at fastmail.fm (Russell W. Coover) Date: Wed, 23 Sep 2009 14:20:05 -0700 Subject: TSGL: Acer Laptop Asking HDD Password (from August) In-Reply-To: <75FF54AF6A764DED881590480E3A963F@number15> References: <26FE2D51676A4F1181F8B8C4EC3F932E@michael> <75FF54AF6A764DED881590480E3A963F@number15> Message-ID: I was never able to get passed the hard drive password. With the permission of the owner, I went out and purchased a new 60 GB hard drive for $20 and installed the Linux Mint, a variation based on Ubuntu on the new drive. This was an easy, inexpensive fix for the owner, who was not afraid to tackle Linux. I spoke with her a couple of days ago, and she loves the operating system. She is unlikely to go back to Windows at this time, though I think she might change her mind when she sees Windows 7. Summary ... as far as I can figure, the only logical reasonable solution to a locked (passworded) hard drive, where the password has been forgotten or is not known, is to replace the hard drive and install an operating system on it. Russ -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Merna Bitter Sent: Tuesday, September 22, 2009 8:14 PM To: Tech Support Guy Mailing List Subject: Re: TSGL: Acer Laptop Asking HDD Password (from August) Russ, The recent (although small) flurry of activity on TSGL has reminded me that every once in a while I wonder what happened with your laptop HDD password problem, how long the "Boot and Nuke" procedure took, and whether all problems were solved. "So far ... pass 1 of 31 is running ... 00.18 % of that job is done. It looks like it's going to take a long time. I'll report back. Heck, by then I might even be able to see again (my eyes were dilated by my doctor this AM)." Maybe we never heard because it's still running? :-) Hope you and your eyes are going well. Merna ----- Original Message ----- From: "Russell W. Coover" To: "'Tech Support Guy Mailing List'" Sent: Wednesday, August 05, 2009 7:36 AM Subject: Re: TSGL: Acer Laptop Asking HDD Password > Merna, > > I'm looking at everything you sent. "A" and "B" didn't work as the Hitachi > hard Drive was not supported. For "C", the machine is a 3680, and the > information did not work with this machine. "D" it is obvious it isn't a > BIOS problem. The password really is on the HD. > > I was finally able to get the machine to boot to a live CD even with the > hard drive attached. Unfortunately, the hard drive cannot be read using > linux. > > I've tried various things using "The Ultimate Boot CD" including an option > to delete HD Passwords. It required the password to delete it. And I tried > other things using "Ultimate". Finally, I got permission from the owner to > "wipe" the drive and I am using "Ultimate"'s "Bariks Boot and Nuke" to > wipe > the drive. So far ... pass 1 of 31 is running ... 00.18 % of that job is > done. It looks like it's going to take a long time. > > I'll report back. Heck, by then I might even be able to see again (my eyes > were dilated by my doctor this AM). > > Russ > > -----Original Message----- > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On > Behalf Of Merna Bitter > Sent: Tuesday, August 04, 2009 7:13 AM > To: Tech Support Guy Mailing List > Subject: Re: TSGL: Acer Laptop Asking HDD Password > > Russ, > > Although most of what I read from Googling indicated that there is nothing > that can be done about a laptop's Hard Drive Password, as opposed to the > BIOS password with tricks like removing the battery, the following might > be > of interest and/or assistance. Pure Google, no experience! > (snipped) _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From deepend at tpg.com.au Thu Sep 24 00:30:39 2009 From: deepend at tpg.com.au (Don Penlington) Date: Thu, 24 Sep 2009 14:30:39 +1000 Subject: TSGL: Acer Laptop Asking HDD Password (from August) In-Reply-To: References: <75FF54AF6A764DED881590480E3A963F@number15> <26FE2D51676A4F1181F8B8C4EC3F932E@michael> <75FF54AF6A764DED881590480E3A963F@number15> Message-ID: <4.3.2.20090924141936.00c66250@mail.tpg.com.au> Russ wrote: >as far as I can figure, the only logical reasonable solution to >a locked (passworded) hard drive, where the password has been forgotten or >is not known, is to replace the hard drive and install an operating system >on it. >> Russ, I believe there is another way. That is to use a live USB boot. http://unetbootin.sourceforge.net/ There is a huge source of linux os's there which can, if I read it correctly, be made into a bootable USB. If you also include the 2 password recovery utilities NTpasswd and Ophcrack listed there, you can reset the Windows password from a bootable USB stick. Could be very useful methinks. I haven't tried it, being of somewhat timid disposition. I prefer to leave those esoteric experiences to such intrepid adventurers such as yourself. Has anyone tried it? Let's know if it works please. Don Penlington From desplaine at hotmail.com Thu Sep 24 08:26:28 2009 From: desplaine at hotmail.com (Donna Splaine) Date: Thu, 24 Sep 2009 08:26:28 -0400 Subject: TSGL: Virus ruined PC In-Reply-To: <4AB9789D.4090407@gmail.com> References: Message-ID: Hi H, Thanks for your input. This is a good way to proceed. as he wants to get the pictures off that PC, but if that virus is transferred to any other PC we have - oh boy! Have a good day! Donna > Date: Tue, 22 Sep 2009 21:23:41 -0400 > From: hdavis1 at gmail.com > To: list at tsgserver.com > Subject: Re: TSGL: Virus ruined PC > > Hi Donna, > > I think there's a fair chance that the second drive is OK. Once he gets > the computer up and running and determins that the picture files are on > the second drive I'd run an antivirus on that second drive before > proceeding to make sure I'm not transferring anything "undesirable" > along with the pictures. > > H Davis > > Donna Splaine wrote: > > Hello, > > > > My husband's old PC got a virus - he thinks it was Virtumonde and > > ruined the 'C' drive so eventually he couldn't boot. On that same PC, > > he had a second hard drive where he stored lots of pictures. > > > > Here's my question: > > > > Have any of you had a virus on the C drive that left a second hard > > drive unharmed? He's planning on reinstalling XP to access the pictures > > and drop them down to a CD or stick. > > > > Thank you in advance for your help! > > > > Donna S > > > > > > _________________________________________________________________ > > Microsoft brings you a new way to search the web. Try Bing? now > > http://www.bing.com?form=MFEHPG&publ=WLHMTAG&crea=TEXT_MFEHPG_Core_tagline_try bing_1x1 > > _______________________________________________ > > Tech Support Guy Mailing List > > http://www.tsgserver.com/list/ > > > > > > -- > H Davis hdavis1 at gmail.com > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ _________________________________________________________________ Insert movie times and more without leaving Hotmail?. http://windowslive.com/Tutorial/Hotmail/QuickAdd?ocid=TXT_TAGLM_WL_HM_Tutorial_QuickAdd_062009 From desplaine at hotmail.com Thu Sep 24 08:44:46 2009 From: desplaine at hotmail.com (Donna Splaine) Date: Thu, 24 Sep 2009 08:44:46 -0400 Subject: TSGL: Virus ruined PC In-Reply-To: References: Message-ID: Hi Russ, I think he had other malware also because each scan he did revealed different stuff, some of which he could eradicate and some not, as the PC had issues for weeks, then finally it just gave up! Also, whatever it was DID fill up the drive with junk and he's remove the file, kill the process, but, of course it never really died. He plans on reformatting the 'C' drive and reinstalling the O/S. Actually he does have a floppy drive but, as you suggest, could use the XP on CD to reformat and install the O/S. Then the plans were to access the 'D' drive from that PC and scan 'D' for a virus. You mention connecting that drive to another PC. I thought drives had to be the same kind of drive as the machine you were putting them in, else it wouldn't read it. We have two newer PCs and I'm assuming I need to find out more about the hardware. This, undoubtedly, will teach me stuff I never wanted to know about h/w ;-) Thanks, Donna > From: coover at fastmail.fm > To: list at tsgserver.com > Date: Tue, 22 Sep 2009 18:50:11 -0700 > Subject: Re: TSGL: Virus ruined PC > > Information on Virtumonde can be found here ... > > http://en.wikipedia.org/wiki/Vundo > > While the computer may have been infected by this trojan, my guess is that > the computer may have been infected by other malware, too. Vundo (another > name for this malware) generally will not stop a computer from booting, > though it will fill up available space on the hard drive with harmfull > files. Of course, if those files take the place of System files, it is > probable that the computer would not boot. > > Do not attempt to clean the virus from the first hard drive ... with other > malware on it, which is probable, you will probably miss one or several. If > you intend to continue use of that hard drive, it needs to be wiped or > reformatted. Do not do the "quick" or "fast" reformat. Do a complete > reformat, or the old malware files may be able to resurrect themselves. > > Assuming you do not have a floppy drive, and are installing an operating > system newer than Win ME, you can format the drive using the install disk > for XP or Vista ... or you can remove the hard drive and attach it to > another computer and reformat it using context menu options in "My > Computer". Don't do this unless the computer to which you have attached the > drive has good, up-to-date anti-virus protection. If it does, you should be > able to format the drive without infecting the rest of the computer. > > Regarding the 2nd hard drive, it is the same message as above. The drive > should be connected to a computer with good, up-to-date anti-virus > protection. The ant-virus software should be able to tell you if the > pictures are infected. If they are not, download them to another drive, and > then format the hard drive. > > It will be lots of work, but, I'm sure, worth it. > > Russ Coover > > -----Original Message----- > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On > Behalf Of Donna Splaine > Sent: Tuesday, September 22, 2009 5:57 PM > To: tsg list > Subject: TSGL: Virus ruined PC > > > Hello, > > My husband's old PC got a virus - he thinks it was Virtumonde and > ruined the 'C' drive so eventually he couldn't boot. On that same PC, > he had a second hard drive where he stored lots of pictures. > > Here's my question: > > Have any of you had a virus on the C drive that left a second hard > drive unharmed? He's planning on reinstalling XP to access the pictures > and drop them down to a CD or stick. > > Thank you in advance for your help! > > Donna S > > > _________________________________________________________________ > Microsoft brings you a new way to search the web. Try BingT now > http://www.bing.com?form=MFEHPG&publ=WLHMTAG&crea=TEXT_MFEHPG_Core_tagline_t > ry bing_1x1 > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ _________________________________________________________________ Hotmail? has ever-growing storage! Don?t worry about storage limits. http://windowslive.com/Tutorial/Hotmail/Storage?ocid=TXT_TAGLM_WL_HM_Tutorial_Storage_062009 From Engineman1 at aol.com Thu Sep 24 15:10:50 2009 From: Engineman1 at aol.com (Engineman1 at aol.com) Date: Thu, 24 Sep 2009 15:10:50 EDT Subject: TSGL: Acer Laptop Asking HDD Password (from August) Message-ID: I suggest using Reatogo. It's a free [program which lets you burn a bootable CD running XP on Linux. You have to have a copy of Win XP to include in the process but a PC will boot and run on the Reatogo CD even if the HD is unbootable. You can then acess your HD and perform file transfers, repairs and virus removals. I haven't tried it for password retrieval yet but it has saved the day for me many times. _http://www.reatogo.de/REATOGO.htm_ (http://www.reatogo.de/REATOGO.htm) Engineman In a message dated 9/23/2009 9:32:27 P.M. Pacific Daylight Time, deepend at tpg.com.au writes: Russ wrote: >as far as I can figure, the only logical reasonable solution to >a locked (passworded) hard drive, where the password has been forgotten or >is not known, is to replace the hard drive and install an operating system >on it. >> Russ, I believe there is another way. That is to use a live USB boot. http://unetbootin.sourceforge.net/ There is a huge source of linux os's there which can, if I read it correctly, be made into a bootable USB. If you also include the 2 password recovery utilities NTpasswd and Ophcrack listed there, you can reset the Windows password from a bootable USB stick. Could be very useful methinks. I haven't tried it, being of somewhat timid disposition. I prefer to leave those esoteric experiences to such intrepid adventurers such as yourself. Has anyone tried it? Let's know if it works please. Don Penlington _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From coover at fastmail.fm Thu Sep 24 15:21:22 2009 From: coover at fastmail.fm (Russell W. Coover) Date: Thu, 24 Sep 2009 12:21:22 -0700 Subject: TSGL: Acer Laptop Asking HDD Password (from August) In-Reply-To: <4.3.2.20090924141936.00c66250@mail.tpg.com.au> References: <75FF54AF6A764DED881590480E3A963F@number15><26FE2D51676A4F1181F8B8C4EC3F932E@michael><75FF54AF6A764DED881590480E3A963F@number15> <4.3.2.20090924141936.00c66250@mail.tpg.com.au> Message-ID: <38D98CF0258F4B4DB7BE5A744E7425C4@AcerPC> It wasn't a Windows password ... it was a password to allow use of the hard drive and it was on the hard drive. Without that password, even password recovery software was useless. I worked, probably, 20 hours trying to recover that password and could never get passed the request for the password itself. And since it was not within the BIOS or the CMOS, even resetting those would not, could not work. And believe me, I tried every trick in the book ... most using some version of booting to a linux cd or a USB flash drive (I used an 8 GB version with a linux operating system installed). Russ -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Don Penlington Sent: Wednesday, September 23, 2009 9:31 PM To: Tech Support Guy Mailing List Subject: Re: TSGL: Acer Laptop Asking HDD Password (from August) Russ wrote: >as far as I can figure, the only logical reasonable solution to >a locked (passworded) hard drive, where the password has been forgotten or >is not known, is to replace the hard drive and install an operating system >on it. >> Russ, I believe there is another way. That is to use a live USB boot. http://unetbootin.sourceforge.net/ There is a huge source of linux os's there which can, if I read it correctly, be made into a bootable USB. If you also include the 2 password recovery utilities NTpasswd and Ophcrack listed there, you can reset the Windows password from a bootable USB stick. Could be very useful methinks. I haven't tried it, being of somewhat timid disposition. I prefer to leave those esoteric experiences to such intrepid adventurers such as yourself. Has anyone tried it? Let's know if it works please. Don Penlington _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From coover at fastmail.fm Thu Sep 24 15:37:59 2009 From: coover at fastmail.fm (Russell W. Coover) Date: Thu, 24 Sep 2009 12:37:59 -0700 Subject: TSGL: Virus ruined PC In-Reply-To: References: Message-ID: <04D4936DF9A94C67A72B13BF867F691D@AcerPC> If the drive was formatted for use on XP, you should be able to connect it to another XP machine. I'm assuming your drive is a 3.5 inch drive and is probably IDE rather than SATA. Most XP desktops have two or more internal connections for IDE drives. It is fairly simple. Check for a long "ribbon" that connects to your main hard drive or to your DVD or CD device. Your drive has 40 pins in the back which should fit into a female connector on the ribbon. You will also have to plug in a female electrical connection with room for 4 pins into the back of the drive. Do not do this with the computer running. In fact, you may wish to shut down your computer and remove the electrical connection at the back of the computer prior to doing any of this. If the drive is SATA, write me back. Russ -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Donna Splaine Sent: Thursday, September 24, 2009 5:45 AM To: tsg list Subject: Re: TSGL: Virus ruined PC Hi Russ, I think he had other malware also because each scan he did revealed different stuff, some of which he could eradicate and some not, as the PC had issues for weeks, then finally it just gave up! Also, whatever it was DID fill up the drive with junk and he's remove the file, kill the process, but, of course it never really died. He plans on reformatting the 'C' drive and reinstalling the O/S. Actually he does have a floppy drive but, as you suggest, could use the XP on CD to reformat and install the O/S. Then the plans were to access the 'D' drive from that PC and scan 'D' for a virus. You mention connecting that drive to another PC. I thought drives had to be the same kind of drive as the machine you were putting them in, else it wouldn't read it. We have two newer PCs and I'm assuming I need to find out more about the hardware. This, undoubtedly, will teach me stuff I never wanted to know about h/w ;-) Thanks, Donna > From: coover at fastmail.fm > To: list at tsgserver.com > Date: Tue, 22 Sep 2009 18:50:11 -0700 > Subject: Re: TSGL: Virus ruined PC > > Information on Virtumonde can be found here ... > > http://en.wikipedia.org/wiki/Vundo > > While the computer may have been infected by this trojan, my guess is that > the computer may have been infected by other malware, too. Vundo (another > name for this malware) generally will not stop a computer from booting, > though it will fill up available space on the hard drive with harmfull > files. Of course, if those files take the place of System files, it is > probable that the computer would not boot. > > Do not attempt to clean the virus from the first hard drive ... with other > malware on it, which is probable, you will probably miss one or several. If > you intend to continue use of that hard drive, it needs to be wiped or > reformatted. Do not do the "quick" or "fast" reformat. Do a complete > reformat, or the old malware files may be able to resurrect themselves. > > Assuming you do not have a floppy drive, and are installing an operating > system newer than Win ME, you can format the drive using the install disk > for XP or Vista ... or you can remove the hard drive and attach it to > another computer and reformat it using context menu options in "My > Computer". Don't do this unless the computer to which you have attached the > drive has good, up-to-date anti-virus protection. If it does, you should be > able to format the drive without infecting the rest of the computer. > > Regarding the 2nd hard drive, it is the same message as above. The drive > should be connected to a computer with good, up-to-date anti-virus > protection. The ant-virus software should be able to tell you if the > pictures are infected. If they are not, download them to another drive, and > then format the hard drive. > > It will be lots of work, but, I'm sure, worth it. > > Russ Coover > > -----Original Message----- > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On > Behalf Of Donna Splaine > Sent: Tuesday, September 22, 2009 5:57 PM > To: tsg list > Subject: TSGL: Virus ruined PC > > > Hello, > > My husband's old PC got a virus - he thinks it was Virtumonde and > ruined the 'C' drive so eventually he couldn't boot. On that same PC, > he had a second hard drive where he stored lots of pictures. > > Here's my question: > > Have any of you had a virus on the C drive that left a second hard > drive unharmed? He's planning on reinstalling XP to access the pictures > and drop them down to a CD or stick. > > Thank you in advance for your help! > > Donna S > > > _________________________________________________________________ > Microsoft brings you a new way to search the web. Try BingT now > http://www.bing.com?form=MFEHPG&publ=WLHMTAG&crea=TEXT_MFEHPG_Core_tagline_t > ry bing_1x1 > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ _________________________________________________________________ HotmailR has ever-growing storage! Don't worry about storage limits. http://windowslive.com/Tutorial/Hotmail/Storage?ocid=TXT_TAGLM_WL_HM_Tutoria l_Storage_062009 _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From coover at fastmail.fm Thu Sep 24 15:54:57 2009 From: coover at fastmail.fm (Russell W. Coover) Date: Thu, 24 Sep 2009 12:54:57 -0700 Subject: TSGL: Acer Laptop Asking HDD Password (from August) In-Reply-To: References: Message-ID: <4318CC709EB24D1B8193ECBEE2E9E458@AcerPC> It would probably work under normal circumstances, but it definitely would not have been able to access the hard drive. You would need the hard drive password to do that! By the way ... good find. I've never heard of this tool, but I will have it in the future. Russ -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Engineman1 at aol.com Sent: Thursday, September 24, 2009 12:11 PM To: list at tsgserver.com Subject: Re: TSGL: Acer Laptop Asking HDD Password (from August) I suggest using Reatogo. It's a free [program which lets you burn a bootable CD running XP on Linux. You have to have a copy of Win XP to include in the process but a PC will boot and run on the Reatogo CD even if the HD is unbootable. You can then acess your HD and perform file transfers, repairs and virus removals. I haven't tried it for password retrieval yet but it has saved the day for me many times. _http://www.reatogo.de/REATOGO.htm_ (http://www.reatogo.de/REATOGO.htm) Engineman In a message dated 9/23/2009 9:32:27 P.M. Pacific Daylight Time, deepend at tpg.com.au writes: Russ wrote: >as far as I can figure, the only logical reasonable solution to >a locked (passworded) hard drive, where the password has been forgotten or >is not known, is to replace the hard drive and install an operating system >on it. >> Russ, I believe there is another way. That is to use a live USB boot. http://unetbootin.sourceforge.net/ There is a huge source of linux os's there which can, if I read it correctly, be made into a bootable USB. If you also include the 2 password recovery utilities NTpasswd and Ophcrack listed there, you can reset the Windows password from a bootable USB stick. Could be very useful methinks. I haven't tried it, being of somewhat timid disposition. I prefer to leave those esoteric experiences to such intrepid adventurers such as yourself. Has anyone tried it? Let's know if it works please. Don Penlington _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From annandchuck at yahoo.com Thu Sep 24 16:39:45 2009 From: annandchuck at yahoo.com (Chuck Neuenschwander) Date: Thu, 24 Sep 2009 13:39:45 -0700 (PDT) Subject: TSGL: goofy Inspiron In-Reply-To: <04D4936DF9A94C67A72B13BF867F691D@AcerPC> Message-ID: <412235.67957.qm@web111605.mail.gq1.yahoo.com> hiI acquired a new (old) Inspiron 8100. ?MS2K, sp4. 130 meg RAM, virtual mem. is set for 250 min to 800meg max. But every time I start the computer I get a warning that virtual memory is set low. Any ideas on what to do?-CHuck N.______________________________________________________________________ Yesterday's history; Tomorrow's a mystery; Today is God's gift, that's why we call it the present. _______________________________________________________________________ --- From alan_mitchell at mindspring.com Thu Sep 24 16:50:30 2009 From: alan_mitchell at mindspring.com (Alan Mitchell) Date: Thu, 24 Sep 2009 16:50:30 -0400 Subject: TSGL: goofy Inspiron In-Reply-To: <412235.67957.qm@web111605.mail.gq1.yahoo.com> References: <04D4936DF9A94C67A72B13BF867F691D@AcerPC> <412235.67957.qm@web111605.mail.gq1.yahoo.com> Message-ID: <81F6CFF9ECF140F996C183CEF910232A@DESKTOP> Here is the recommendation directly from the XP Help File: ================================================================= To change the size of the virtual memory paging file Open Computer Management (Local). In the console tree, right-click Computer Management (Local), and then select Properties. On the Advanced tab, click Performance Options, and under Virtual memory, click Change. In the Drive list, click the drive that contains the paging file you want to change. Under Paging file size for selected drive, type a new paging file size in megabytes in the Initial Size (MB) or Maximum Size (MB) box, and then click Set. If you decrease the size of either the minimum or maximum page file settings, you must restart your computer to see the effects of those changes. Increases generally do not require a restart. Notes To open Computer Management, click Start, and then click Control Panel. Click Performance and Maintenance, click Administrative Tools, and then double-click Computer Management. You must be recognized as an administrator or a member of the Administrators group on your computer and on the computer you are managing to perform this task. You can view or change system properties on a remote computer or a local computer. To access a remote computer, right-click Computer Management (Local), click Connect to another computer, and then select the computer you want to connect to in the list. For best performance, set the initial size to not less than the recommended size under Total paging file size for all drives. The recommended size is equivalent to 1.5 times the amount of RAM on your system. Usually, you should leave the paging file at its recommended size, although you might increase its size if you routinely use programs that require a lot of memory. To delete a paging file, set both initial size and maximum size to zero. Related Topics ============================================================================ =============== Many experts suggest setting the virtual memory size to twice the RAM and using that as the max and min so you don't get the paging file scattered all over your disk. Or, to make it simple, just let XP manage it and don't sweat the small stuff. Alan ============================================================================ =============== -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Chuck Neuenschwander Sent: Thursday, September 24, 2009 4:40 PM To: Tech Support Guy Mailing List Subject: TSGL: goofy Inspiron hiI acquired a new (old) Inspiron 8100. ?MS2K, sp4. 130 meg RAM, virtual mem. is set for 250 min to 800meg max. But every time I start the computer I get a warning that virtual memory is set low. Any ideas on what to do?-CHuck N.______________________________________________________________________ Yesterday's history; Tomorrow's a mystery; Today is God's gift, that's why we call it the present. _______________________________________________________________________ --- _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From leximou at earthlink.net Thu Sep 24 17:36:55 2009 From: leximou at earthlink.net (Lexi) Date: Thu, 24 Sep 2009 17:36:55 -0400 Subject: TSGL: goofy Inspiron In-Reply-To: <412235.67957.qm@web111605.mail.gq1.yahoo.com> References: <412235.67957.qm@web111605.mail.gq1.yahoo.com> Message-ID: <4ABBE677.2080800@earthlink.net> Set the virtual mem to be managed by the system since you have so little RAM. lex Chuck Neuenschwander wrote: > hiI acquired a new (old) Inspiron 8100. MS2K, sp4. 130 meg RAM, virtual mem. is set for 250 min to 800meg max. But every time I start the computer I get a warning that virtual memory is set low. > Any ideas on what to do?-CHuck N.______________________________________________________________________ > > Yesterday's history; Tomorrow's a mystery; > > Today is God's gift, that's why we call it the present. > > _______________________________________________________________________ > > --- > > > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > From hdavis1 at gmail.com Thu Sep 24 19:42:52 2009 From: hdavis1 at gmail.com (H Davis) Date: Thu, 24 Sep 2009 19:42:52 -0400 Subject: TSGL: goofy Inspiron In-Reply-To: <4ABBE677.2080800@earthlink.net> References: <412235.67957.qm@web111605.mail.gq1.yahoo.com> <4ABBE677.2080800@earthlink.net> Message-ID: <4ABC03FC.9030900@gmail.com> Yes, I agree, set it so Windows manages the size of the paging file at least until you see if the machine is worth anything. If so, you should be able to pick up some more memory pretty cheap and then you can go back in and get into all kinds of mischief. H Davis Lexi wrote: > Set the virtual mem to be managed by the system since you have so > little RAM. > lex > > Chuck Neuenschwander wrote: >> hiI acquired a new (old) Inspiron 8100. MS2K, sp4. 130 meg RAM, >> virtual mem. is set for 250 min to 800meg max. But every time I start >> the computer I get a warning that virtual memory is set low. >> Any ideas on what to do?-CHuck >> N.______________________________________________________________________ >> >> Yesterday's history; Tomorrow's a mystery; >> >> Today is God's gift, that's why we call it the present. >> >> _______________________________________________________________________ >> >> --- >> >> >> >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> >> > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > -- H Davis hdavis1 at gmail.com From gfljr1 at comcast.net Thu Sep 24 20:02:28 2009 From: gfljr1 at comcast.net (gfljr1) Date: Thu, 24 Sep 2009 20:02:28 -0400 Subject: TSGL: Acer Laptop Asking HDD Password (from August) References: <75FF54AF6A764DED881590480E3A963F@number15><26FE2D51676A4F1181F8B8C4EC3F932E@michael><75FF54AF6A764DED881590480E3A963F@number15> <4.3.2.20090924141936.00c66250@mail.tpg.com.au> Message-ID: Have you looked into this solution? http://www.password-changer.com/ Q - What operating systems does this work on? A - This disc will reset your local passwords on any NT based Windows operating system including Windows NT, 2000, XP, Vista and 2003 Server. Please note: If you are resetting Windows Server that is an Active Directory domain controller, further steps are necessary. We do provide detailed documentation on this process. Please view the Active Directory Server instructions for more details. This information is provided as a courtesy and does not include support. I use this software on a regular basis. It works!! GFL ----- Original Message ----- From: "Don Penlington" To: "Tech Support Guy Mailing List" Sent: Thursday, September 24, 2009 12:30 AM Subject: Re: TSGL: Acer Laptop Asking HDD Password (from August) > Russ wrote: >>as far as I can figure, the only logical reasonable solution to >>a locked (passworded) hard drive, where the password has been forgotten or >>is not known, is to replace the hard drive and install an operating system >>on it. >> > > > Russ, I believe there is another way. That is to use a live USB boot. > > http://unetbootin.sourceforge.net/ > > There is a huge source of linux os's there which can, if I read it > correctly, be made into a bootable USB. > > If you also include the 2 password recovery utilities NTpasswd and > Ophcrack listed there, you can reset the Windows password from a bootable > USB stick. Could be very useful methinks. > > I haven't tried it, being of somewhat timid disposition. > > I prefer to leave those esoteric experiences to such intrepid adventurers > such as yourself. > > Has anyone tried it? > > Let's know if it works please. > > Don Penlington > > > From coover at fastmail.fm Thu Sep 24 23:03:18 2009 From: coover at fastmail.fm (Russell W. Coover) Date: Thu, 24 Sep 2009 20:03:18 -0700 Subject: TSGL: Acer Laptop Asking HDD Password (from August) In-Reply-To: References: <75FF54AF6A764DED881590480E3A963F@number15><26FE2D51676A4F1181F8B8C4EC3F932E@michael><75FF54AF6A764DED881590480E3A963F@number15><4.3.2.20090924141936.00c66250@mail.tpg.com.au> Message-ID: I'm sorry ... you haven't read the problem correctly. In order to get to an operating system, the computer has to be able to read the hard drive. The hard drive (not the operating system) was passworded. The hard drive cannot be read until the password is entered correctly. I have done a thorough check on the internet and with several experts and all agree that not much can be done. One told me that it was possible that one of the very expensive data recovery companies might be able to help, but agreed with me that it wasn't worth the trouble. I'm sure password-changer can change passwords in Windows. I'm also sure it cannot for hard drive access. Russ Coover -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of gfljr1 Sent: Thursday, September 24, 2009 5:02 PM To: Tech Support Guy Mailing List Subject: Re: TSGL: Acer Laptop Asking HDD Password (from August) Have you looked into this solution? http://www.password-changer.com/ Q - What operating systems dt reaoes this work on? A - This disc will reset your local passwords on any NT based Windows operating system including Windows NT, 2000, XP, Vista and 2003 Server. Please note: If you are resetting Windows Server that is an Active Directory domain controller, further steps are necessary. We do provide detailed documentation on this process. Please view the Active Directory Server instructions for more details. This information is provided as a courtesy and does not include support. I use this software on a regular basis. It works!! GFL ----- Original Message ----- From: "Don Penlington" To: "Tech Support Guy Mailing List" Sent: Thursday, September 24, 2009 12:30 AM Subject: Re: TSGL: Acer Laptop Asking HDD Password (from August) > Russ wrote: >>as far as I can figure, the only logical reasonable solution to >>a locked (passworded) hard drive, where the password has been forgotten or >>is not known, is to replace the hard drive and install an operating system >>on it. >> > > > Russ, I believe there is another way. That is to use a live USB boot. > > http://unetbootin.sourceforge.net/ > > There is a huge source of linux os's there which can, if I read it > correctly, be made into a bootable USB. > > If you also include the 2 password recovery utilities NTpasswd and > Ophcrack listed there, you can reset the Windows password from a bootable > USB stick. Could be very useful methinks. > > I haven't tried it, being of somewhat timid disposition. > > I prefer to leave those esoteric experiences to such intrepid adventurers > such as yourself. > > Has anyone tried it? > > Let's know if it works please. > > Don Penlington > > > _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From annandchuck at yahoo.com Thu Sep 24 23:25:22 2009 From: annandchuck at yahoo.com (Chuck Neuenschwander) Date: Thu, 24 Sep 2009 20:25:22 -0700 (PDT) Subject: TSGL: goofy Inspiron In-Reply-To: <4ABBE677.2080800@earthlink.net> Message-ID: <464699.68161.qm@web111614.mail.gq1.yahoo.com> apparently that was not an option in win2K I certainly did not find it where virtual mem and paging is controlled. ______________________________________________________________________ Yesterday's history; Tomorrow's a mystery; Today is God's gift, that's why we call it the present. _______________________________________________________________________ --- On Thu, 9/24/09, Lexi wrote: From: Lexi Subject: Re: TSGL: goofy Inspiron To: "Tech Support Guy Mailing List" Date: Thursday, September 24, 2009, 4:36 PM Set the virtual mem to be managed by the system since you have so little RAM. lex Chuck Neuenschwander wrote: > hiI acquired a new (old) Inspiron 8100.? MS2K, sp4. 130 meg RAM, virtual mem. is set for 250 min to 800meg max. But every time I start the computer I get a warning that virtual memory is set low. > Any ideas on what to do?-CHuck N.______________________________________________________________________ > >? ? ? ? ? ? ? ? ???Yesterday's history; Tomorrow's a mystery; > >? ? ? ? ? ? ? Today is God's gift, that's why we call it the present. > > _______________________________________________________________________ > > --- > > > >? ? ??? > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > >??? _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From deepend at tpg.com.au Fri Sep 25 03:08:16 2009 From: deepend at tpg.com.au (Don Penlington) Date: Fri, 25 Sep 2009 17:08:16 +1000 Subject: TSGL: Acer Laptop Asking HDD Password (from August) In-Reply-To: <38D98CF0258F4B4DB7BE5A744E7425C4@AcerPC> References: <4.3.2.20090924141936.00c66250@mail.tpg.com.au> <75FF54AF6A764DED881590480E3A963F@number15> <26FE2D51676A4F1181F8B8C4EC3F932E@michael> <75FF54AF6A764DED881590480E3A963F@number15> <4.3.2.20090924141936.00c66250@mail.tpg.com.au> Message-ID: <4.3.2.20090925170559.00c8b7b0@mail.tpg.com.au> Russ wrote: >it was a password to allow use of the hard >drive and it was on the hard drive. Without that password, even password >recovery software was useless.>> Sounds like a mighty good way to protect sensitive data. Anything which can defeat Russ' best efforts must be worth having, even for its historical value! Russ---do you know how it was done? Don Penlington From coover at fastmail.fm Fri Sep 25 15:32:37 2009 From: coover at fastmail.fm (Russell W. Coover) Date: Fri, 25 Sep 2009 12:32:37 -0700 Subject: TSGL: Acer Laptop Asking HDD Password (from August) In-Reply-To: <4.3.2.20090925170559.00c8b7b0@mail.tpg.com.au> References: <4.3.2.20090924141936.00c66250@mail.tpg.com.au><75FF54AF6A764DED881590480E3A963F@number15><26FE2D51676A4F1181F8B8C4EC3F932E@michael><75FF54AF6A764DED881590480E3A963F@number15><4.3.2.20090924141936.00c66250@mail.tpg.com.au> <4.3.2.20090925170559.00c8b7b0@mail.tpg.com.au> Message-ID: <3F8709A94F4B4A7490E172A15FC2B23F@AcerPC> It is done through the BIOS. The laptop was an Acer, and on many Acers, perhaps all, the BIOS has a setting on the Security tab to password the Hard Drive. I assume some other computers will do the same thing, but it was interesting to note that when I did an internet search for the problem, Acer laptops were mentioned frequently. In fact, I do not remember seeing any other "brand" name. In the case of the computer I was working on, a "friend" of the laptop owner was upset with the owner for some reason unknown to me, passworded it, and then gave the laptop back. Perhaps the owner insisted on the laptops return and the "friend" didn't want to give it back. In that state, the laptop was useless, a paperweight. A new $20 hard drive and a free operating system later, it works fine. Russ -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Don Penlington Sent: Friday, September 25, 2009 12:08 AM To: Tech Support Guy Mailing List Subject: Re: TSGL: Acer Laptop Asking HDD Password (from August) Russ wrote: >it was a password to allow use of the hard >drive and it was on the hard drive. Without that password, even password >recovery software was useless.>> Sounds like a mighty good way to protect sensitive data. Anything which can defeat Russ' best efforts must be worth having, even for its historical value! Russ---do you know how it was done? Don Penlington _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From gfljr1 at comcast.net Fri Sep 25 16:12:44 2009 From: gfljr1 at comcast.net (gfljr1) Date: Fri, 25 Sep 2009 16:12:44 -0400 Subject: TSGL: Acer Laptop Asking HDD Password (from August) References: <75FF54AF6A764DED881590480E3A963F@number15><26FE2D51676A4F1181F8B8C4EC3F932E@michael><75FF54AF6A764DED881590480E3A963F@number15><4.3.2.20090924141936.00c66250@mail.tpg.com.au> Message-ID: <56BF8D1659C14D7787D7C7E54A8F8C26@GFL> Russ...Have you attempted this. http://whyamistilltyping.wordpress.com/2008/04/16/bypassing-acer-security/ Trying to be helpful, GFL ----- Original Message ----- From: "Russell W. Coover" To: "'Tech Support Guy Mailing List'" Sent: Thursday, September 24, 2009 11:03 PM Subject: Re: TSGL: Acer Laptop Asking HDD Password (from August) > I'm sorry ... you haven't read the problem correctly. In order to get to > an > operating system, the computer has to be able to read the hard drive. The > hard drive (not the operating system) was passworded. The hard drive > cannot > be read until the password is entered correctly. I have done a thorough > check on the internet and with several experts and all agree that not much > can be done. One told me that it was possible that one of the very > expensive > data recovery companies might be able to help, but agreed with me that it > wasn't worth the trouble. > > I'm sure password-changer can change passwords in Windows. I'm also sure > it > cannot for hard drive access. > > Russ Coover > > -----Original Message----- > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On > Behalf Of gfljr1 > Sent: Thursday, September 24, 2009 5:02 PM > To: Tech Support Guy Mailing List > Subject: Re: TSGL: Acer Laptop Asking HDD Password (from August) > > Have you looked into this solution? http://www.password-changer.com/ > Q - What operating systems dt reaoes this work on? > A - This disc will reset your local passwords on any NT based Windows > operating system including Windows NT, 2000, XP, Vista and 2003 Server. > Please note: If you are resetting Windows Server that is an Active > Directory > > domain controller, further steps are necessary. We do provide detailed > documentation on this process. Please view the Active Directory Server > instructions for more details. This information is provided as a courtesy > and does not include support. > I use this software on a regular basis. It works!! > GFL > > > ----- Original Message ----- > From: "Don Penlington" > To: "Tech Support Guy Mailing List" > Sent: Thursday, September 24, 2009 12:30 AM > Subject: Re: TSGL: Acer Laptop Asking HDD Password (from August) > > >> Russ wrote: >>>as far as I can figure, the only logical reasonable solution to >>>a locked (passworded) hard drive, where the password has been forgotten >>>or >>>is not known, is to replace the hard drive and install an operating >>>system >>>on it. >> >> >> >> Russ, I believe there is another way. That is to use a live USB boot. >> >> http://unetbootin.sourceforge.net/ >> >> There is a huge source of linux os's there which can, if I read it >> correctly, be made into a bootable USB. >> >> If you also include the 2 password recovery utilities NTpasswd and >> Ophcrack listed there, you can reset the Windows password from a bootable >> USB stick. Could be very useful methinks. >> >> I haven't tried it, being of somewhat timid disposition. >> >> I prefer to leave those esoteric experiences to such intrepid adventurers >> such as yourself. >> >> Has anyone tried it? >> >> Let's know if it works please. >> >> Don Penlington >> >> >> > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > > > From coover at fastmail.fm Fri Sep 25 19:18:16 2009 From: coover at fastmail.fm (Russell W. Coover) Date: Fri, 25 Sep 2009 16:18:16 -0700 Subject: TSGL: Acer Laptop Asking HDD Password (from August) In-Reply-To: <56BF8D1659C14D7787D7C7E54A8F8C26@GFL> References: <75FF54AF6A764DED881590480E3A963F@number15><26FE2D51676A4F1181F8B8C4EC3F932E@michael><75FF54AF6A764DED881590480E3A963F@number15><4.3.2.20090924141936.00c66250@mail.tpg.com.au> <56BF8D1659C14D7787D7C7E54A8F8C26@GFL> Message-ID: <6E45A7EF92F2432F9E02FC8EAE8C91FA@AcerPC> I was aware of that, but to get it to work, you have to be able to access the hard drive. The hard drive was unavailable without the password. I even took the hard drive out and connected it to another computer. The password was still required to access the hard drive. Russ -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of gfljr1 Sent: Friday, September 25, 2009 1:13 PM To: Tech Support Guy Mailing List Subject: Re: TSGL: Acer Laptop Asking HDD Password (from August) Russ...Have you attempted this. http://whyamistilltyping.wordpress.com/2008/04/16/bypassing-acer-security/ Trying to be helpful, GFL ----- Original Message ----- From: "Russell W. Coover" To: "'Tech Support Guy Mailing List'" Sent: Thursday, September 24, 2009 11:03 PM Subject: Re: TSGL: Acer Laptop Asking HDD Password (from August) > I'm sorry ... you haven't read the problem correctly. In order to get to > an > operating system, the computer has to be able to read the hard drive. The > hard drive (not the operating system) was passworded. The hard drive > cannot > be read until the password is entered correctly. I have done a thorough > check on the internet and with several experts and all agree that not much > can be done. One told me that it was possible that one of the very > expensive > data recovery companies might be able to help, but agreed with me that it > wasn't worth the trouble. > > I'm sure password-changer can change passwords in Windows. I'm also sure > it > cannot for hard drive access. > > Russ Coover > > -----Original Message----- > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On > Behalf Of gfljr1 > Sent: Thursday, September 24, 2009 5:02 PM > To: Tech Support Guy Mailing List > Subject: Re: TSGL: Acer Laptop Asking HDD Password (from August) > > Have you looked into this solution? http://www.password-changer.com/ > Q - What operating systems dt reaoes this work on? > A - This disc will reset your local passwords on any NT based Windows > operating system including Windows NT, 2000, XP, Vista and 2003 Server. > Please note: If you are resetting Windows Server that is an Active > Directory > > domain controller, further steps are necessary. We do provide detailed > documentation on this process. Please view the Active Directory Server > instructions for more details. This information is provided as a courtesy > and does not include support. > I use this software on a regular basis. It works!! > GFL > > > ----- Original Message ----- > From: "Don Penlington" > To: "Tech Support Guy Mailing List" > Sent: Thursday, September 24, 2009 12:30 AM > Subject: Re: TSGL: Acer Laptop Asking HDD Password (from August) > > >> Russ wrote: >>>as far as I can figure, the only logical reasonable solution to >>>a locked (passworded) hard drive, where the password has been forgotten >>>or >>>is not known, is to replace the hard drive and install an operating >>>system >>>on it. >> >> >> >> Russ, I believe there is another way. That is to use a live USB boot. >> >> http://unetbootin.sourceforge.net/ >> >> There is a huge source of linux os's there which can, if I read it >> correctly, be made into a bootable USB. >> >> If you also include the 2 password recovery utilities NTpasswd and >> Ophcrack listed there, you can reset the Windows password from a bootable >> USB stick. Could be very useful methinks. >> >> I haven't tried it, being of somewhat timid disposition. >> >> I prefer to leave those esoteric experiences to such intrepid adventurers >> such as yourself. >> >> Has anyone tried it? >> >> Let's know if it works please. >> >> Don Penlington >> >> >> > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > > > _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From embitt at westnet.com.au Fri Sep 25 19:46:59 2009 From: embitt at westnet.com.au (Merna Bitter) Date: Sat, 26 Sep 2009 09:46:59 +1000 Subject: TSGL: goofy Inspiron References: <464699.68161.qm@web111614.mail.gq1.yahoo.com> Message-ID: <9AEAB90A0C1C4CC9B5CD10F0CD497B09@number15> With the additional info not included in your original post that Windows 2000 is the OS, Googling "Windows 2000" + "virtual memory" produced 169,000 results at http://www.google.com.au/search?hl=en&source=hp&q=%22Windows+2000%22+%2B+%22virtual+memory%22&btnG=Google+Search&meta=&aq=f&oq= including the following on first page (of thirty results) which may be helpful: (a) http://www.petri.co.il/pagefile_optimization.htm (b) http://www.activewin.com/tips/win2000/1/2000_tips_14.shtml (c) http://technet.microsoft.com/en-us/library/bb742598.aspx (d) in-depth nine-page article starting at http://www.techspot.com/tweaks/memory-win2k/ NOTE that on last page there is a link to a printable version at http://www.techspot.com/tweaks/memory-win2k/print.shtml) Merna ----- Original Message ----- From: "Chuck Neuenschwander" To: "Tech Support Guy Mailing List" Sent: Friday, September 25, 2009 1:25 PM Subject: Re: TSGL: goofy Inspiron apparently that was not an option in win2K I certainly did not find it where virtual mem and paging is controlled. ______________________________________________________________________ Yesterday's history; Tomorrow's a mystery; Today is God's gift, that's why we call it the present. _______________________________________________________________________ --- On Thu, 9/24/09, Lexi wrote: From: Lexi Subject: Re: TSGL: goofy Inspiron To: "Tech Support Guy Mailing List" Date: Thursday, September 24, 2009, 4:36 PM Set the virtual mem to be managed by the system since you have so little RAM. lex Chuck Neuenschwander wrote: > hiI acquired a new (old) Inspiron 8100. MS2K, sp4. 130 meg RAM, virtual > mem. is set for 250 min to 800meg max. But every time I start the computer > I get a warning that virtual memory is set low. > Any ideas on what to do?-CHuck > N.______________________________________________________________________ > > Yesterday's history; Tomorrow's a mystery; > > Today is God's gift, that's why we call it the present. > > _______________________________________________________________________ > > --- > > > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From gfljr1 at comcast.net Sun Sep 27 15:22:28 2009 From: gfljr1 at comcast.net (gfljr1) Date: Sun, 27 Sep 2009 15:22:28 -0400 Subject: TSGL: acer locked hard drive Message-ID: <06C4E1637E8E4580AA84859CE03EC0CA@GFL> Russ....I came across this article. GFL " How hard disk password security is defeated Although hard disk password drive locking conforms to an industry standard, different drive manufacturers implement the security feature in slightly different ways. Authors of password removal tools use a variety of methods to determine how to remove the hard disk ATA password from the various drives. Once the technique has been mastered for a particular drive model, the same method can be applied to all drives of the same model. Over time the tools have become smart enough to quickly and easily remove the password lock from nearly all models of disk drives. For example, the product literature for HDD Rock says it can remove the passwords from Toshiba, Seagate, MDT, Maxtor, Samsung, Western Digital, Fujitsu, and other drives. Our intent here is to warn legitimate users about the limitations and risks of hard disk password locking technology, not to educate would-be hackers. Consequently we will provide only a high-level description of some of the methods used to defeat hard disk ATA protection. One general approach to removing a hard disk password is to find the service area on the hard disk that contains information the drive needs to function properly. Within this service area is a flag that tells the drive if the password feature is enabled or not. If there is a password, it will also be stored there. There are several ways to locate this information within the service area, one of which is to simply use two identical drives, one with the password feature set and the other with it turned off. Comparing images from the two otherwise identical drives will reveal where the flag and password is at. Once these locations are known, there are a number of methods that can be used to either turn off the flag, thus disabling the feature, or to simply read the password. This can be performed on any drive of the same make and model. In at least some drive models, the passwords are actually stored unencrypted within the drive's service area. As long as the password for one drive is known, the drive can be searched to find that particular password string and thus determine where passwords are kept on all similar drives. Once this is known, it is a trivial matter to crack the system on any drive of the same model by reading the password from the now-known location. Another technique that works on some systems involves using a second unlocked disk drive to fool the controlling software and allow the password on a locked disk to be changed. The general procedure is to remove the locked hard disk from the computer and replace it with an unlocked hard disk. The computer is then rebooted and a password is set on the hard disk. The next step involves going into the configuration area again and entering the command to change the password. After the system prompts for the current password to authenticate the change, the system will prompt for the new password. At that point the hard drive is removed while the system is running and the other hard drive, with the unknown password, is installed in its place. After that is done, the command is issued to change the password, which resets the password on the original locked drive to a known value. An alternate method to bypass the password protection is much more involved and requires the right equipment and a special clean room, but it works on every disk drive. In this approach the seal is broken on the password-protected hard drive, the case opened and the hard disk platters removed. The platters are then reassembled in another hard drive where the password is known or disabled". From coover at fastmail.fm Sun Sep 27 16:09:10 2009 From: coover at fastmail.fm (Russell W. Coover) Date: Sun, 27 Sep 2009 13:09:10 -0700 Subject: TSGL: acer locked hard drive In-Reply-To: <06C4E1637E8E4580AA84859CE03EC0CA@GFL> References: <06C4E1637E8E4580AA84859CE03EC0CA@GFL> Message-ID: <470D58E500B649B48B378FEB19AC3ECC@AcerPC> Interesting. While it would have not been possible to use most of the methods, the method in the penultimate paragraph might have worked. But I've never removed and replaced a hard drive while the computer was operating, and I'm not sure the method is safe. I can envision the possibility of a burned out hard drive or, perhaps, a burned out motherboard. But the author says it might work. Evidently it's been done. I'm just not to sure how the owner of the laptop would have accepted it if I'd have returned her laptop with a burned out motherboard. Russ -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of gfljr1 Sent: Sunday, September 27, 2009 12:22 PM To: TSGL Subject: TSGL: acer locked hard drive Russ....I came across this article. GFL " How hard disk password security is defeated Although hard disk password drive locking conforms to an industry standard, different drive manufacturers implement the security feature in slightly different ways. Authors of password removal tools use a variety of methods to determine how to remove the hard disk ATA password from the various drives. Once the technique has been mastered for a particular drive model, the same method can be applied to all drives of the same model. Over time the tools have become smart enough to quickly and easily remove the password lock from nearly all models of disk drives. For example, the product literature for HDD Rock says it can remove the passwords from Toshiba, Seagate, MDT, Maxtor, Samsung, Western Digital, Fujitsu, and other drives. Our intent here is to warn legitimate users about the limitations and risks of hard disk password locking technology, not to educate would-be hackers. Consequently we will provide only a high-level description of some of the methods used to defeat hard disk ATA protection. One general approach to removing a hard disk password is to find the service area on the hard disk that contains information the drive needs to function properly. Within this service area is a flag that tells the drive if the password feature is enabled or not. If there is a password, it will also be stored there. There are several ways to locate this information within the service area, one of which is to simply use two identical drives, one with the password feature set and the other with it turned off. Comparing images from the two otherwise identical drives will reveal where the flag and password is at. Once these locations are known, there are a number of methods that can be used to either turn off the flag, thus disabling the feature, or to simply read the password. This can be performed on any drive of the same make and model. In at least some drive models, the passwords are actually stored unencrypted within the drive's service area. As long as the password for one drive is known, the drive can be searched to find that particular password string and thus determine where passwords are kept on all similar drives. Once this is known, it is a trivial matter to crack the system on any drive of the same model by reading the password from the now-known location. Another technique that works on some systems involves using a second unlocked disk drive to fool the controlling software and allow the password on a locked disk to be changed. The general procedure is to remove the locked hard disk from the computer and replace it with an unlocked hard disk. The computer is then rebooted and a password is set on the hard disk. The next step involves going into the configuration area again and entering the command to change the password. After the system prompts for the current password to authenticate the change, the system will prompt for the new password. At that point the hard drive is removed while the system is running and the other hard drive, with the unknown password, is installed in its place. After that is done, the command is issued to change the password, which resets the password on the original locked drive to a known value. An alternate method to bypass the password protection is much more involved and requires the right equipment and a special clean room, but it works on every disk drive. In this approach the seal is broken on the password-protected hard drive, the case opened and the hard disk platters removed. The platters are then reassembled in another hard drive where the password is known or disabled". _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From embitt at westnet.com.au Sun Sep 27 19:46:50 2009 From: embitt at westnet.com.au (Merna Bitter) Date: Mon, 28 Sep 2009 09:46:50 +1000 Subject: TSGL: acer locked hard drive References: <06C4E1637E8E4580AA84859CE03EC0CA@GFL> <470D58E500B649B48B378FEB19AC3ECC@AcerPC> Message-ID: I searched for "Although hard disk password drive locking conforms to an industry standard" and found two links: (a) http://www.itsecurityjournal.com/index.php/Latest/Hard-Drive-Passwords-Easily-Defeated-the-Truth-about-Data-Protection.html and (b) http://computersecurity.blogspot.com/2007_09_09_archive.html . In both cases the "Although hard disk password drive locking conforms to an industry standard" is not the start of the article, but (a) looks interesting for not only your hard drive password situation but also for other info about data protection: "In Part One of a three-part series, we'll dive into hard disk password protection and the ease with which it can be penetrated. The second installment will focus on software-based full drive encryption -- an enticing solution that carries some risk. Lastly, we'll focus on next-generation encrypting hard drives, which provide the most secure solution with the least impact to performance and productivity. " All three might be good reads. Thanks, gfljr1, for the quote leading to a site I had not visited before -- lots of articles at http://www.itsecurityjournal.com/ . Having said that, I did wonder about exchanging hard drives without turning the PC off. Hardware is not my thing, but I was under the impression that such an action was a definite no-no. Merna ----- Original Message ----- From: "Russell W. Coover" To: "'Tech Support Guy Mailing List'" Sent: Monday, September 28, 2009 6:09 AM Subject: Re: TSGL: acer locked hard drive > Interesting. While it would have not been possible to use most of the > methods, the method in the penultimate paragraph might have worked. But > I've > never removed and replaced a hard drive while the computer was operating, > and I'm not sure the method is safe. I can envision the possibility of a > burned out hard drive or, perhaps, a burned out motherboard. But the > author > says it might work. Evidently it's been done. > > I'm just not to sure how the owner of the laptop would have accepted it if > I'd have returned her laptop with a burned out motherboard. > > Russ > > -----Original Message----- > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On > Behalf Of gfljr1 > Sent: Sunday, September 27, 2009 12:22 PM > To: TSGL > Subject: TSGL: acer locked hard drive > > Russ....I came across this article. > GFL > " How hard disk password security is defeated > > Although hard disk password drive locking conforms to an industry > standard, > different drive manufacturers implement the security feature in slightly > different ways. Authors of password removal tools use a variety of methods > to determine how to remove the hard disk ATA password from the various > drives. Once the technique has been mastered for a particular drive model, > the same method can be applied to all drives of the same model. Over time > the tools have become smart enough to quickly and easily remove the > password > lock from nearly all models of disk drives. For example, the product > literature for HDD Rock says it can remove the passwords from Toshiba, > Seagate, MDT, Maxtor, Samsung, Western Digital, Fujitsu, and other drives. > > Our intent here is to warn legitimate users about the limitations and > risks > of hard disk password locking technology, not to educate would-be hackers. > Consequently we will provide only a high-level description of some of the > methods used to defeat hard disk ATA protection. > > One general approach to removing a hard disk password is to find the > service > area on the hard disk that contains information the drive needs to > function > properly. Within this service area is a flag that tells the drive if the > password feature is enabled or not. If there is a password, it will also > be > stored there. There are several ways to locate this information within the > service area, one of which is to simply use two identical drives, one with > the password feature set and the other with it turned off. Comparing > images > from the two otherwise identical drives will reveal where the flag and > password is at. Once these locations are known, there are a number of > methods that can be used to either turn off the flag, thus disabling the > feature, or to simply read the password. This can be performed on any > drive > of the same make and model. > > In at least some drive models, the passwords are actually stored > unencrypted > within the drive's service area. As long as the password for one drive is > known, the drive can be searched to find that particular password string > and > thus determine where passwords are kept on all similar drives. Once this > is > known, it is a trivial matter to crack the system on any drive of the same > model by reading the password from the now-known location. > > Another technique that works on some systems involves using a second > unlocked disk drive to fool the controlling software and allow the > password > on a locked disk to be changed. The general procedure is to remove the > locked hard disk from the computer and replace it with an unlocked hard > disk. The computer is then rebooted and a password is set on the hard > disk. > The next step involves going into the configuration area again and > entering > the command to change the password. After the system prompts for the > current > password to authenticate the change, the system will prompt for the new > password. At that point the hard drive is removed while the system is > running and the other hard drive, with the unknown password, is installed > in > its place. After that is done, the command is issued to change the > password, > which resets the password on the original locked drive to a known value. > > An alternate method to bypass the password protection is much more > involved > and requires the right equipment and a special clean room, but it works on > every disk drive. In this approach the seal is broken on the > password-protected hard drive, the case opened and the hard disk platters > removed. The platters are then reassembled in another hard drive where the > password is known or disabled". > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ From edlynn at usa.com Mon Sep 28 10:29:44 2009 From: edlynn at usa.com (EdlynnUSA) Date: Mon, 28 Sep 2009 10:29:44 -0400 Subject: TSGL: testing & more References: Message-ID: <7606AB394BF94C439A253EEAC01D11D1@mine> I'm trying again for this umteenth time. I'vve registered, unregestered, and re-registered; written to the "list-owner" numerous times, but no movement. I receive plenty of 'List' posts, but not mine. I expressed feelings that somehow I have been blacklisted (but assured not so). I cannot initiate a post on the List, and I don't know why. It used to be flawless, but all that has ceased. Only the receive part is there, plus the monthly communications advising me of the contacts for the mailman. I am replying here, because this is the only way for me to be heard, I believe. I would appreciate some advice on how to recover my previous status as a full access list participant. Thanks. ED ----- Original Message ----- From: Beezersmom at aol.com To: list at tsgserver.com Sent: Tuesday, September 22, 2009 4:31 PM Subject: Re: TSGL: testing Well, I finally helped someone on the list without asking for help, will miracles ever cease? Everyone just stick around until the know it alls who think they are at the "top" of the TSGL Totem Pole come along and debunk the lowly one on the Totem Pole who got the answer correct, never fails. They sure have helped to discourage the "lowly ones" with their better than thou attitude in us asking for help. But, oh the nice, kind ones are great and they never try to prove it. All because RSB had feet of clay... IT IS WHAT IT IS... Toni "I detest life-insurance agents: they always argue that I shall some day die, which is not so." Stephen Leacock In a message dated 9/22/2009 4:11:57 P.M. Eastern Daylight Time, ian at iarp.ca writes: Weird, thats the only TSGL thing my filter has missed and put into the spam label. But yes now i've got it. On Tue, Sep 22, 2009 at 4:07 PM, wrote: > > Look in you Spam, a lot of tsg mail ends up in my Spam. > Toni > > In a message dated 9/22/2009 4:01:08 P.M. Eastern Daylight Time, > ian at iarp.ca writes: > > Thats weird, i didn't get the original. But i got this reply and > beezersmom at aol.com's reply > > On Tue, Sep 22, 2009 at 3:54 PM, Cyndi > wrote: > > > I got it!!!! ;-) > > > > ~Cyndi~ > > Police officers... Guardians by choice...Heroes by chance > > > > God Bless the USA! > > > > > > > > Donna Splaine wrote: > > > >> If anyone receives this e-mail, please respond. > >> > >> I have changed my e-mail address on my subscription > >> > >> to this list AGAIN in an attempt to be able to e-mail > >> > >> the list. > >> > >> > >> Thanks! > >> > >> DonnaS > >> > >> _________________________________________________________________ > >> Insert movie times and more without leaving Hotmail?. > >> > >> > > http://windowslive.com/Tutorial/Hotmail/QuickAdd?ocid=TXT_TAGLM_WL_HM_Tutorial_QuickAdd_062009 > >> _______________________________________________ > >> Tech Support Guy Mailing List > >> http://www.tsgserver.com/list/ > >> > >> > >> > > _______________________________________________ > > Tech Support Guy Mailing List > > http://www.tsgserver.com/list/ > > > > > > -- > Thanks > Ian R-P > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > -- Thanks Ian R-P _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From leximou at earthlink.net Mon Sep 28 10:53:10 2009 From: leximou at earthlink.net (Leximou) Date: Mon, 28 Sep 2009 10:53:10 -0400 Subject: TSGL: testing & more In-Reply-To: <7606AB394BF94C439A253EEAC01D11D1@mine> References: <7606AB394BF94C439A253EEAC01D11D1@mine> Message-ID: <4AC0CDD6.8020407@earthlink.net> Do not know if this will go through, but once again, I did not make it through at the end of last week. Lex EdlynnUSA wrote: > I'm trying again for this umteenth time. I'vve registered, unregestered, and re-registered; written to the "list-owner" numerous times, but no movement. > > I receive plenty of 'List' posts, but not mine. I expressed feelings that somehow I have been blacklisted (but assured not so). > > I cannot initiate a post on the List, and I don't know why. It used to be flawless, but all that has ceased. Only the receive part is there, plus the monthly communications advising me of the contacts for the mailman. > > I am replying here, because this is the only way for me to be heard, I believe. I would appreciate some advice on how to recover my previous status as a full access list participant. > > Thanks. ED > ----- Original Message ----- > From: Beezersmom at aol.com > To: list at tsgserver.com > Sent: Tuesday, September 22, 2009 4:31 PM > Subject: Re: TSGL: testing > > > > > From ian at iarp.ca Mon Sep 28 11:01:20 2009 From: ian at iarp.ca (Ian Ramsey-Planck) Date: Mon, 28 Sep 2009 11:01:20 -0400 Subject: TSGL: testing & more In-Reply-To: <7606AB394BF94C439A253EEAC01D11D1@mine> References: <7606AB394BF94C439A253EEAC01D11D1@mine> Message-ID: Ever since they changed servers way back when its been nothing but problems for anyone thats ever touched there account settings. I never see my own posts even though i have the setting enabled, i've had to turn on list bounce which sends an email back to me telling me its been posted. On Mon, Sep 28, 2009 at 10:29 AM, EdlynnUSA wrote: > I'm trying again for this umteenth time. I'vve registered, unregestered, > and re-registered; written to the "list-owner" numerous times, but no > movement. > > I receive plenty of 'List' posts, but not mine. I expressed feelings that > somehow I have been blacklisted (but assured not so). > > I cannot initiate a post on the List, and I don't know why. It used to be > flawless, but all that has ceased. Only the receive part is there, plus the > monthly communications advising me of the contacts for the mailman. > > I am replying here, because this is the only way for me to be heard, I > believe. I would appreciate some advice on how to recover my previous status > as a full access list participant. > > Thanks. ED > ----- Original Message ----- > From: Beezersmom at aol.com > To: list at tsgserver.com > Sent: Tuesday, September 22, 2009 4:31 PM > Subject: Re: TSGL: testing > > > > Well, I finally helped someone on the list without asking for help, will > miracles ever cease? > Everyone just stick around until the know it alls who think they are at > the "top" of the TSGL Totem Pole come along and debunk the lowly one on > the > Totem Pole who got the answer correct, never fails. They sure have > helped > to discourage the "lowly ones" with their better than thou attitude in us > asking for help. But, oh the nice, kind ones are great and they never > try to > prove it. All because RSB had feet of clay... > > IT IS WHAT IT IS... > > Toni > > "I detest life-insurance agents: they always argue that I shall some day > die, which is not so." > Stephen Leacock > > > > In a message dated 9/22/2009 4:11:57 P.M. Eastern Daylight Time, > ian at iarp.ca writes: > > Weird, thats the only TSGL thing my filter has missed and put into the > spam > label. But yes now i've got it. > > On Tue, Sep 22, 2009 at 4:07 PM, wrote: > > > > > Look in you Spam, a lot of tsg mail ends up in my Spam. > > Toni > > > > In a message dated 9/22/2009 4:01:08 P.M. Eastern Daylight Time, > > ian at iarp.ca writes: > > > > Thats weird, i didn't get the original. But i got this reply and > > beezersmom at aol.com's reply > > > > On Tue, Sep 22, 2009 at 3:54 PM, Cyndi > > wrote: > > > > > I got it!!!! ;-) > > > > > > ~Cyndi~ > > > Police officers... Guardians by choice...Heroes by chance > > > > > > God Bless the USA! > > > > > > > > > > > > Donna Splaine wrote: > > > > > >> If anyone receives this e-mail, please respond. > > >> > > >> I have changed my e-mail address on my subscription > > >> > > >> to this list AGAIN in an attempt to be able to e-mail > > >> > > >> the list. > > >> > > >> > > >> Thanks! > > >> > > >> DonnaS > > >> > > >> _________________________________________________________________ > > >> Insert movie times and more without leaving Hotmail?. > > >> > > >> > > > > > > http://windowslive.com/Tutorial/Hotmail/QuickAdd?ocid=TXT_TAGLM_WL_HM_Tutorial_QuickAdd_062009 > > >> _______________________________________________ > > >> Tech Support Guy Mailing List > > >> http://www.tsgserver.com/list/ > > >> > > >> > > >> > > > _______________________________________________ > > > Tech Support Guy Mailing List > > > http://www.tsgserver.com/list/ > > > > > > > > > > > -- > > Thanks > > Ian R-P > > _______________________________________________ > > Tech Support Guy Mailing List > > http://www.tsgserver.com/list/ > > > > > > > > > > _______________________________________________ > > Tech Support Guy Mailing List > > http://www.tsgserver.com/list/ > > > > > > -- > Thanks > Ian R-P > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > -- Thanks Ian R-P From deepend at tpg.com.au Mon Sep 28 12:03:31 2009 From: deepend at tpg.com.au (Don Penlington) Date: Tue, 29 Sep 2009 02:03:31 +1000 Subject: TSGL: testing & more In-Reply-To: References: <7606AB394BF94C439A253EEAC01D11D1@mine> <7606AB394BF94C439A253EEAC01D11D1@mine> Message-ID: <4.3.2.20090929014327.00c94ea8@mail.tpg.com.au> At 11:01 AM 9/28/2009 -0400, Ian wrote: >Ever since they changed servers way back when its been nothing but >problems for anyone thats ever touched there account settings>> Are you guys perhaps sending in formatted email? Formatting is usually a no-no on most lists for a number of reasons, including security (malware can easily be hidden in formatted emails) and efficiency. Formatted mails can often be 10 times larger in file size than plain text. And that wastes your bandwidth. Anyone using anything like Incredimail is most unlikely to get through at all on most list forums. Make sure your email settings are on plain text only and only use formatting when you have to. (I've never seen any use for it in emails). Ian's latest email for example, appears very garbled when I read it in plain text. Which makes me think it, or whatever he's replying to, is in some partly formatted form. If your own email settings are set not to accept formatted emails---which is a quite normal setting---then if you transmit in formatted email, your own email program will reject it when it comes back to you. This is a fairly normal security setting. It's not the only possible reason for the problem, but to my mind it's the most likely explanation. Don Penlington From ian at iarp.ca Mon Sep 28 12:31:08 2009 From: ian at iarp.ca (Ian Ramsey-Planck) Date: Mon, 28 Sep 2009 12:31:08 -0400 Subject: TSGL: testing & more In-Reply-To: <4.3.2.20090929014327.00c94ea8@mail.tpg.com.au> References: <7606AB394BF94C439A253EEAC01D11D1@mine> <4.3.2.20090929014327.00c94ea8@mail.tpg.com.au> Message-ID: Thats weird, i just took a look at the source of both my outgoing message and the reply in yours and it seems perfectly clean to me. Before TSGL moved i never had problems with messages, i use gmail as my mail client. On Mon, Sep 28, 2009 at 12:03 PM, Don Penlington wrote: > At 11:01 AM 9/28/2009 -0400, Ian wrote: >> >> Ever since they changed servers way back when its been nothing but >> problems for anyone thats ever touched there account settings>> > > > Are you guys perhaps sending in formatted email? Formatting is usually a > no-no on most lists for a number of reasons, including security (malware can > easily be hidden in formatted emails) and efficiency. Formatted mails can > often be 10 times larger in file size than plain text. ?And that wastes your > bandwidth. > > Anyone using anything like Incredimail is most unlikely to get through at > all on most list forums. > > Make sure your email settings are on plain text only and only use formatting > when you have to. (I've never seen any use for it in emails). > > Ian's latest email for example, appears very garbled when I read it in plain > text. Which makes me think it, or whatever he's replying to, is in some > partly formatted form. > > If your own email settings are set not to accept formatted emails---which is > a quite normal setting---then if you transmit in formatted email, your own > email program will reject it when it comes back to you. This is a fairly > normal security setting. > > It's not the only possible reason for the problem, but to my mind it's the > most likely explanation. > > Don Penlington > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > -- Thanks Ian R-P From edlynn at usa.com Mon Sep 28 13:20:11 2009 From: edlynn at usa.com (EdlynnUSA) Date: Mon, 28 Sep 2009 13:20:11 -0400 Subject: TSGL: a different test Message-ID: <0112C85DA7FD4A5FBE1D270152A0E3D6@mine> BlankAs per Don's susggestion, I rechecked all my settings for possible unknown formatting. This is now a clean vanilla emaail. If this goes through, I am doubly thankful for the advice. ED From hdavis1 at gmail.com Mon Sep 28 14:34:34 2009 From: hdavis1 at gmail.com (H Davis) Date: Mon, 28 Sep 2009 14:34:34 -0400 Subject: TSGL: testing & more In-Reply-To: References: <7606AB394BF94C439A253EEAC01D11D1@mine> <4.3.2.20090929014327.00c94ea8@mail.tpg.com.au> Message-ID: <4AC101BA.2010606@gmail.com> Ian, Do you access your gmail account using a local client on your computer rather than as web mail using your browser? H Davis Ian Ramsey-Planck wrote: > Thats weird, i just took a look at the source of both my outgoing > message and the reply in yours and it seems perfectly clean to me. > Before TSGL moved i never had problems with messages, i use gmail as > my mail client. > > On Mon, Sep 28, 2009 at 12:03 PM, Don Penlington wrote: > >> At 11:01 AM 9/28/2009 -0400, Ian wrote: >> >>> Ever since they changed servers way back when its been nothing but >>> problems for anyone thats ever touched there account settings>> >>> >> Are you guys perhaps sending in formatted email? Formatting is usually a >> no-no on most lists for a number of reasons, including security (malware can >> easily be hidden in formatted emails) and efficiency. Formatted mails can >> often be 10 times larger in file size than plain text. And that wastes your >> bandwidth. >> >> Anyone using anything like Incredimail is most unlikely to get through at >> all on most list forums. >> >> Make sure your email settings are on plain text only and only use formatting >> when you have to. (I've never seen any use for it in emails). >> >> Ian's latest email for example, appears very garbled when I read it in plain >> text. Which makes me think it, or whatever he's replying to, is in some >> partly formatted form. >> >> If your own email settings are set not to accept formatted emails---which is >> a quite normal setting---then if you transmit in formatted email, your own >> email program will reject it when it comes back to you. This is a fairly >> normal security setting. >> >> It's not the only possible reason for the problem, but to my mind it's the >> most likely explanation. >> >> Don Penlington >> >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> >> > > > > -- H Davis hdavis1 at gmail.com From Beezersmom at aol.com Mon Sep 28 14:36:43 2009 From: Beezersmom at aol.com (Beezersmom at aol.com) Date: Mon, 28 Sep 2009 14:36:43 EDT Subject: TSGL: testing & more Message-ID: I got it, did you check your Spam folder? From Beezersmom at aol.com Mon Sep 28 14:37:25 2009 From: Beezersmom at aol.com (Beezersmom at aol.com) Date: Mon, 28 Sep 2009 14:37:25 EDT Subject: TSGL: testing & more Message-ID: I received this one. In a message dated 9/28/2009 10:57:53 A.M. Eastern Daylight Time, leximou at earthlink.net writes: Do not know if this will go through, but once again, I did not make it through at the end of last week. Lex EdlynnUSA wrote: > I'm trying again for this umteenth time. I'vve registered, unregestered, and re-registered; written to the "list-owner" numerous times, but no movement. > > I receive plenty of 'List' posts, but not mine. I expressed feelings that somehow I have been blacklisted (but assured not so). > > I cannot initiate a post on the List, and I don't know why. It used to be flawless, but all that has ceased. Only the receive part is there, plus the monthly communications advising me of the contacts for the mailman. > > I am replying here, because this is the only way for me to be heard, I believe. I would appreciate some advice on how to recover my previous status as a full access list participant. > > Thanks. ED > ----- Original Message ----- > From: Beezersmom at aol.com > To: list at tsgserver.com > Sent: Tuesday, September 22, 2009 4:31 PM > Subject: Re: TSGL: testing > > > > > _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From Beezersmom at aol.com Mon Sep 28 14:39:47 2009 From: Beezersmom at aol.com (Beezersmom at aol.com) Date: Mon, 28 Sep 2009 14:39:47 EDT Subject: TSGL: testing & more Message-ID: I received this one. In a message dated 9/28/2009 11:02:05 A.M. Eastern Daylight Time, ian at iarp.ca writes: Ever since they changed servers way back when its been nothing but problems for anyone thats ever touched there account settings. I never see my own posts even though i have the setting enabled, i've had to turn on list bounce which sends an email back to me telling me its been posted. On Mon, Sep 28, 2009 at 10:29 AM, EdlynnUSA wrote: > I'm trying again for this umteenth time. I'vve registered, unregestered, > and re-registered; written to the "list-owner" numerous times, but no > movement. > > I receive plenty of 'List' posts, but not mine. I expressed feelings that > somehow I have been blacklisted (but assured not so). > > I cannot initiate a post on the List, and I don't know why. It used to be > flawless, but all that has ceased. Only the receive part is there, plus the > monthly communications advising me of the contacts for the mailman. > > I am replying here, because this is the only way for me to be heard, I > believe. I would appreciate some advice on how to recover my previous status > as a full access list participant. > > Thanks. ED > ----- Original Message ----- > From: Beezersmom at aol.com > To: list at tsgserver.com > Sent: Tuesday, September 22, 2009 4:31 PM > Subject: Re: TSGL: testing > > > > Well, I finally helped someone on the list without asking for help, will > miracles ever cease? > Everyone just stick around until the know it alls who think they are at > the "top" of the TSGL Totem Pole come along and debunk the lowly one on > the > Totem Pole who got the answer correct, never fails. They sure have > helped > to discourage the "lowly ones" with their better than thou attitude in us > asking for help. But, oh the nice, kind ones are great and they never > try to > prove it. All because RSB had feet of clay... > > IT IS WHAT IT IS... > > Toni > > "I detest life-insurance agents: they always argue that I shall some day > die, which is not so." > Stephen Leacock > > > > In a message dated 9/22/2009 4:11:57 P.M. Eastern Daylight Time, > ian at iarp.ca writes: > > Weird, thats the only TSGL thing my filter has missed and put into the > spam > label. But yes now i've got it. > > On Tue, Sep 22, 2009 at 4:07 PM, wrote: > > > > > Look in you Spam, a lot of tsg mail ends up in my Spam. > > Toni > > > > In a message dated 9/22/2009 4:01:08 P.M. Eastern Daylight Time, > > ian at iarp.ca writes: > > > > Thats weird, i didn't get the original. But i got this reply and > > beezersmom at aol.com's reply > > > > On Tue, Sep 22, 2009 at 3:54 PM, Cyndi > > wrote: > > > > > I got it!!!! ;-) > > > > > > ~Cyndi~ > > > Police officers... Guardians by choice...Heroes by chance > > > > > > God Bless the USA! > > > > > > > > > > > > Donna Splaine wrote: > > > > > >> If anyone receives this e-mail, please respond. > > >> > > >> I have changed my e-mail address on my subscription > > >> > > >> to this list AGAIN in an attempt to be able to e-mail > > >> > > >> the list. > > >> > > >> > > >> Thanks! > > >> > > >> DonnaS > > >> > > >> _________________________________________________________________ > > >> Insert movie times and more without leaving Hotmail?. > > >> > > >> > > > > > > http://windowslive.com/Tutorial/Hotmail/QuickAdd?ocid=TXT_TAGLM_WL_HM_Tu torial_QuickAdd_062009 > > >> _______________________________________________ > > >> Tech Support Guy Mailing List > > >> http://www.tsgserver.com/list/ > > >> > > >> > > >> > > > _______________________________________________ > > > Tech Support Guy Mailing List > > > http://www.tsgserver.com/list/ > > > > > > > > > > > -- > > Thanks > > Ian R-P > > _______________________________________________ > > Tech Support Guy Mailing List > > http://www.tsgserver.com/list/ > > > > > > > > > > _______________________________________________ > > Tech Support Guy Mailing List > > http://www.tsgserver.com/list/ > > > > > > -- > Thanks > Ian R-P > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > -- Thanks Ian R-P _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From Beezersmom at aol.com Mon Sep 28 14:42:01 2009 From: Beezersmom at aol.com (Beezersmom at aol.com) Date: Mon, 28 Sep 2009 14:42:01 EDT Subject: TSGL: a different test Message-ID: Well, I did get this and it looks fine as all your posts have. In a message dated 9/28/2009 1:21:25 P.M. Eastern Daylight Time, edlynn at usa.com writes: BlankAs per Don's susggestion, I rechecked all my settings for possible unknown formatting. This is now a clean vanilla emaail. If this goes through, I am doubly thankful for the advice. ED _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From ian at iarp.ca Mon Sep 28 14:43:19 2009 From: ian at iarp.ca (Ian Ramsey-Planck) Date: Mon, 28 Sep 2009 14:43:19 -0400 Subject: TSGL: testing & more In-Reply-To: <4AC101BA.2010606@gmail.com> References: <7606AB394BF94C439A253EEAC01D11D1@mine> <4.3.2.20090929014327.00c94ea8@mail.tpg.com.au> <4AC101BA.2010606@gmail.com> Message-ID: Online and plain text only. On Mon, Sep 28, 2009 at 2:34 PM, H Davis wrote: > Ian, > > Do you access your gmail account using a local client on your computer > rather than as web mail using your browser? > > H Davis > > Ian Ramsey-Planck wrote: >> >> Thats weird, i just took a look at the source of both my outgoing >> message and the reply in yours and it seems perfectly clean to me. >> Before TSGL moved i never had problems with messages, i use gmail as >> my mail client. >> >> On Mon, Sep 28, 2009 at 12:03 PM, Don Penlington >> wrote: >> >>> >>> At 11:01 AM 9/28/2009 -0400, Ian wrote: >>> >>>> >>>> Ever since they changed servers way back when its been nothing but >>>> problems for anyone thats ever touched there account settings>> >>>> >>> >>> Are you guys perhaps sending in formatted email? Formatting is usually a >>> no-no on most lists for a number of reasons, including security (malware >>> can >>> easily be hidden in formatted emails) and efficiency. Formatted mails can >>> often be 10 times larger in file size than plain text. ?And that wastes >>> your >>> bandwidth. >>> >>> Anyone using anything like Incredimail is most unlikely to get through at >>> all on most list forums. >>> >>> Make sure your email settings are on plain text only and only use >>> formatting >>> when you have to. (I've never seen any use for it in emails). >>> >>> Ian's latest email for example, appears very garbled when I read it in >>> plain >>> text. Which makes me think it, or whatever he's replying to, is in some >>> partly formatted form. >>> >>> If your own email settings are set not to accept formatted emails---which >>> is >>> a quite normal setting---then if you transmit in formatted email, your >>> own >>> email program will reject it when it comes back to you. This is a fairly >>> normal security setting. >>> >>> It's not the only possible reason for the problem, but to my mind it's >>> the >>> most likely explanation. >>> >>> Don Penlington >>> >>> _______________________________________________ >>> Tech Support Guy Mailing List >>> http://www.tsgserver.com/list/ >>> >>> >> >> >> >> > > -- > H Davis ? hdavis1 at gmail.com > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > -- Thanks Ian R-P From desplaine at hotmail.com Mon Sep 28 18:16:09 2009 From: desplaine at hotmail.com (Donna Splaine) Date: Mon, 28 Sep 2009 18:16:09 -0400 Subject: TSGL: testing & more In-Reply-To: <7606AB394BF94C439A253EEAC01D11D1@mine> References: Message-ID: Hi Ed, This happened to me also. What worked for me is to remove myself from the list and start over. I set up an account with a different user name and changed my e-mail to hotmail, then subscribed to the list under the new user name and e-mail. My verizon e-mail just wouldn't work no matter what I did. I figured it was easier to start another account than to try to get verizon to change ;-) Incidently, when I changed my original user name to use the hotmail account, that didn't work either. So I just started from scratch. Hope this helps! Donna > From: edlynn at usa.com > To: list at tsgserver.com > Date: Mon, 28 Sep 2009 10:29:44 -0400 > Subject: Re: TSGL: testing & more > > I'm trying again for this umteenth time. I'vve registered, unregestered, and re-registered; written to the "list-owner" numerous times, but no movement. > > I receive plenty of 'List' posts, but not mine. I expressed feelings that somehow I have been blacklisted (but assured not so). > > I cannot initiate a post on the List, and I don't know why. It used to be flawless, but all that has ceased. Only the receive part is there, plus the monthly communications advising me of the contacts for the mailman. > > I am replying here, because this is the only way for me to be heard, I believe. I would appreciate some advice on how to recover my previous status as a full access list participant. > > Thanks. ED > ----- Original Message ----- > From: Beezersmom at aol.com > To: list at tsgserver.com > Sent: Tuesday, September 22, 2009 4:31 PM > Subject: Re: TSGL: testing > > > > Well, I finally helped someone on the list without asking for help, will > miracles ever cease? > Everyone just stick around until the know it alls who think they are at > the "top" of the TSGL Totem Pole come along and debunk the lowly one on the > Totem Pole who got the answer correct, never fails. They sure have helped > to discourage the "lowly ones" with their better than thou attitude in us > asking for help. But, oh the nice, kind ones are great and they never try to > prove it. All because RSB had feet of clay... > > IT IS WHAT IT IS... > > Toni > > "I detest life-insurance agents: they always argue that I shall some day > die, which is not so." > Stephen Leacock > > > > In a message dated 9/22/2009 4:11:57 P.M. Eastern Daylight Time, > ian at iarp.ca writes: > > Weird, thats the only TSGL thing my filter has missed and put into the spam > label. But yes now i've got it. > > On Tue, Sep 22, 2009 at 4:07 PM, wrote: > > > > > Look in you Spam, a lot of tsg mail ends up in my Spam. > > Toni > > > > In a message dated 9/22/2009 4:01:08 P.M. Eastern Daylight Time, > > ian at iarp.ca writes: > > > > Thats weird, i didn't get the original. But i got this reply and > > beezersmom at aol.com's reply > > > > On Tue, Sep 22, 2009 at 3:54 PM, Cyndi > > wrote: > > > > > I got it!!!! ;-) > > > > > > ~Cyndi~ > > > Police officers... Guardians by choice...Heroes by chance > > > > > > God Bless the USA! > > > > > > > > > > > > Donna Splaine wrote: > > > > > >> If anyone receives this e-mail, please respond. > > >> > > >> I have changed my e-mail address on my subscription > > >> > > >> to this list AGAIN in an attempt to be able to e-mail > > >> > > >> the list. > > >> > > >> > > >> Thanks! > > >> > > >> DonnaS > > >> > > >> _________________________________________________________________ > > >> Insert movie times and more without leaving Hotmail?. > > >> > > >> > > > > > http://windowslive.com/Tutorial/Hotmail/QuickAdd?ocid=TXT_TAGLM_WL_HM_Tutorial_QuickAdd_062009 > > >> _______________________________________________ > > >> Tech Support Guy Mailing List > > >> http://www.tsgserver.com/list/ > > >> > > >> > > >> > > > _______________________________________________ > > > Tech Support Guy Mailing List > > > http://www.tsgserver.com/list/ > > > > > > > > > > > -- > > Thanks > > Ian R-P > > _______________________________________________ > > Tech Support Guy Mailing List > > http://www.tsgserver.com/list/ > > > > > > > > > > _______________________________________________ > > Tech Support Guy Mailing List > > http://www.tsgserver.com/list/ > > > > > > -- > Thanks > Ian R-P > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ _________________________________________________________________ Bing? brings you maps, menus, and reviews organized in one place. Try it now. http://www.bing.com/search?q=restaurants&form=MLOGEN&publ=WLHMTAG&crea=TEXT_MLOGEN_Core_tagline_local_1x1 From desplaine at hotmail.com Mon Sep 28 18:18:21 2009 From: desplaine at hotmail.com (Donna Splaine) Date: Mon, 28 Sep 2009 18:18:21 -0400 Subject: TSGL: a different test In-Reply-To: <0112C85DA7FD4A5FBE1D270152A0E3D6@mine> References: <0112C85DA7FD4A5FBE1D270152A0E3D6@mine> Message-ID: I received this! Donna > From: edlynn at usa.com > To: list at tsgserver.com > Date: Mon, 28 Sep 2009 13:20:11 -0400 > Subject: TSGL: a different test > > BlankAs per Don's susggestion, I rechecked all my settings for possible unknown formatting. This is now a clean vanilla emaail. If this goes through, I am doubly thankful for the advice. > > ED > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ _________________________________________________________________ Microsoft brings you a new way to search the web. Try Bing? now http://www.bing.com?form=MFEHPG&publ=WLHMTAG&crea=TEXT_MFEHPG_Core_tagline_try bing_1x1 From desplaine at hotmail.com Mon Sep 28 20:13:22 2009 From: desplaine at hotmail.com (Donna Splaine) Date: Mon, 28 Sep 2009 20:13:22 -0400 Subject: TSGL: Removing Symantec from my PC Message-ID: Good Evening, I've heard it's difficult to remove Norton Internet Security s/w. Has anyone ever done this and, if so, do you have any tips to rid my PC of it entirely? Part two: anyone have a good, not-such-a-resource-hog anti-virus s/w suggestion? Thanks, Donna _________________________________________________________________ Lauren found her dream laptop. Find the PC that?s right for you. http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 From ian at iarp.ca Mon Sep 28 20:18:55 2009 From: ian at iarp.ca (Ian Ramsey-Planck) Date: Mon, 28 Sep 2009 20:18:55 -0400 Subject: TSGL: Removing Symantec from my PC In-Reply-To: References: Message-ID: http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&ssfromlink=true&sprt_cid=1a13409b-29db-4397-a286-9dec49f8e252&seg=hho&ct=us&lg=en&docurl=20080828154508EN Skip to step 2 download and run that then restart. On Mon, Sep 28, 2009 at 8:13 PM, Donna Splaine wrote: > > > > > > > > > > > > > Good Evening, > > I've heard it's difficult to remove Norton Internet Security s/w. > Has anyone ever done this and, if so, do you have any tips to > rid my PC of it entirely? > > Part two: anyone have a good, not-such-a-resource-hog anti-virus > s/w suggestion? > > Thanks, > Donna > > > > > _________________________________________________________________ > Lauren found her dream laptop. Find the PC that?s right for you. > http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > -- Thanks Ian R-P From ian at iarp.ca Mon Sep 28 20:22:41 2009 From: ian at iarp.ca (Ian Ramsey-Planck) Date: Mon, 28 Sep 2009 20:22:41 -0400 Subject: TSGL: Removing Symantec from my PC In-Reply-To: References: Message-ID: Oops hit send to fast on that one. Also as for a low memory usage one i use www.avast.com It's home version is free and only requires a quick email registration every 14months. Since finding it 2 years ago i've never had problems with viruses On Mon, Sep 28, 2009 at 8:18 PM, Ian Ramsey-Planck wrote: > http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&ssfromlink=true&sprt_cid=1a13409b-29db-4397-a286-9dec49f8e252&seg=hho&ct=us&lg=en&docurl=20080828154508EN > > Skip to step 2 download and run that then restart. > > > On Mon, Sep 28, 2009 at 8:13 PM, Donna Splaine wrote: >> >> >> >> >> >> >> >> >> >> >> >> >> Good Evening, >> >> I've heard it's difficult to remove Norton Internet Security s/w. >> Has anyone ever done this and, if so, do you have any tips to >> rid my PC of it entirely? >> >> Part two: anyone have a good, not-such-a-resource-hog anti-virus >> s/w suggestion? >> >> Thanks, >> Donna >> >> >> >> >> _________________________________________________________________ >> Lauren found her dream laptop. Find the PC that?s right for you. >> http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> > > > > -- > Thanks > Ian R-P > -- Thanks Ian R-P From hdavis1 at gmail.com Mon Sep 28 20:55:59 2009 From: hdavis1 at gmail.com (H Davis) Date: Mon, 28 Sep 2009 20:55:59 -0400 Subject: TSGL: Removing Symantec from my PC In-Reply-To: References: Message-ID: <4AC15B1F.3030302@gmail.com> Hi Donna, As Ian suggested, get the official removal program from Symantec. When I removed Norton AV many years ago it was the only thing that worked and it took several iterations because there were a lot of individual programs installed by the original installation. Follow the instructions meticulously. AVG, free version, is another AV program used by a lot of folks. Avira is another. AVG also has some general malware protective features. As with most of the popular free AV programs the companies don't make it easy to find the free version but if you're persistent and read the page before clicking on a "free download" of the paid version you'll find what you desire. AVG, and I suspect the others, update automatically once a day. I've used AVG for about 5 or 6 years on 3 machines without real problems. I haven't gotten any malware but occasionally an update will fail and I'll have to get it manually or an occasionally a program update will require some manual intervention but nothing worse than any other AV program on the market. Watch the e-mails from this group and look for the AVG tag line at the bottom that indicates the outgoing e-mail has been scanned by AVG. Not everyone uses this feature (I don't) or appends the tag line but it'll give you an idea of who is using AVG. Personally I'd suggest you also add a router (less than $50 and never needs updating) to your collection of protection even if you don't have a local network. The router will only allow things you have requested to get into your machine/network providing good protection from random searching by miscreants trying to discover if you have a computer with an unpatched weakness. Defense in depth. H Davis Ian Ramsey-Planck wrote: > Oops hit send to fast on that one. Also as for a low memory usage one > i use www.avast.com It's home version is free and only requires a > quick email registration every 14months. Since finding it 2 years ago > i've never had problems with viruses > > On Mon, Sep 28, 2009 at 8:18 PM, Ian Ramsey-Planck wrote: > >> http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&ssfromlink=true&sprt_cid=1a13409b-29db-4397-a286-9dec49f8e252&seg=hho&ct=us&lg=en&docurl=20080828154508EN >> >> Skip to step 2 download and run that then restart. >> >> >> On Mon, Sep 28, 2009 at 8:13 PM, Donna Splaine wrote: >> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> Good Evening, >>> >>> I've heard it's difficult to remove Norton Internet Security s/w. >>> Has anyone ever done this and, if so, do you have any tips to >>> rid my PC of it entirely? >>> >>> Part two: anyone have a good, not-such-a-resource-hog anti-virus >>> s/w suggestion? >>> >>> Thanks, >>> Donna >>> >>> >>> >>> >>> _________________________________________________________________ >>> Lauren found her dream laptop. Find the PC that?s right for you. >>> http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 >>> _______________________________________________ >>> Tech Support Guy Mailing List >>> http://www.tsgserver.com/list/ >>> >>> >> >> -- >> Thanks >> Ian R-P >> >> > > > > -- H Davis hdavis1 at gmail.com From desplaine at hotmail.com Mon Sep 28 21:09:40 2009 From: desplaine at hotmail.com (Donna Splaine) Date: Mon, 28 Sep 2009 21:09:40 -0400 Subject: TSGL: Removing Symantec from my PC In-Reply-To: References: Message-ID: Hi Ian, Thanks for the info! Hopefully I'll get to this within the next day or two - I'm too pooped tonight to start something like this ;-) Donna > Date: Mon, 28 Sep 2009 20:22:41 -0400 > From: ian at iarp.ca > To: list at tsgserver.com > Subject: Re: TSGL: Removing Symantec from my PC > > Oops hit send to fast on that one. Also as for a low memory usage one > i use www.avast.com It's home version is free and only requires a > quick email registration every 14months. Since finding it 2 years ago > i've never had problems with viruses > > On Mon, Sep 28, 2009 at 8:18 PM, Ian Ramsey-Planck wrote: > > http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&ssfromlink=true&sprt_cid=1a13409b-29db-4397-a286-9dec49f8e252&seg=hho&ct=us&lg=en&docurl=20080828154508EN > > > > Skip to step 2 download and run that then restart. > > > > > > On Mon, Sep 28, 2009 at 8:13 PM, Donna Splaine wrote: > >> > >> > >> > >> > >> > >> > >> > >> > >> > >> > >> > >> > >> Good Evening, > >> > >> I've heard it's difficult to remove Norton Internet Security s/w. > >> Has anyone ever done this and, if so, do you have any tips to > >> rid my PC of it entirely? > >> > >> Part two: anyone have a good, not-such-a-resource-hog anti-virus > >> s/w suggestion? > >> > >> Thanks, > >> Donna > >> > >> > >> > >> > >> _________________________________________________________________ > >> Lauren found her dream laptop. Find the PC that?s right for you. > >> http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 > >> _______________________________________________ > >> Tech Support Guy Mailing List > >> http://www.tsgserver.com/list/ > >> > > > > > > > > -- > > Thanks > > Ian R-P > > > > > > -- > Thanks > Ian R-P > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ _________________________________________________________________ Insert movie times and more without leaving Hotmail?. http://windowslive.com/Tutorial/Hotmail/QuickAdd?ocid=TXT_TAGLM_WL_HM_Tutorial_QuickAdd_062009 From desplaine at hotmail.com Mon Sep 28 21:27:06 2009 From: desplaine at hotmail.com (Donna Splaine) Date: Mon, 28 Sep 2009 21:27:06 -0400 Subject: TSGL: Removing Symantec from my PC In-Reply-To: <4AC15B1F.3030302@gmail.com> References: Message-ID: Hi H, Thanks for the info. I do notice the avg tag at the bottom of some e-mails, so I've thought of that one. I'm thinking I need to make a decision before I uninstall Norton, to ensure a continuation of AV protection. We actually have a router from Verizon, so I was surprised when I got a virus. It happened shortly after the router was installed too. However, I have a sneaking suspicion my son was surfing the web, cause shortly after he was on it I started getting pop-ups (which never happened) advertising cell phones and other electronics, so who knows what stuff he allowed on my PC (that is now password protected BTW) Anyway, the virus is how I got to learn about Tech Support Guy, as someone helped me to get rid of it ;-) Bye for now, Donna > Date: Mon, 28 Sep 2009 20:55:59 -0400 > From: hdavis1 at gmail.com > To: list at tsgserver.com > Subject: Re: TSGL: Removing Symantec from my PC > > Hi Donna, > > As Ian suggested, get the official removal program from Symantec. When I > removed Norton AV many years ago it was the only thing that worked and > it took several iterations because there were a lot of individual > programs installed by the original installation. Follow the instructions > meticulously. > > AVG, free version, is another AV program used by a lot of folks. Avira > is another. AVG also has some general malware protective features. As > with most of the popular free AV programs the companies don't make it > easy to find the free version but if you're persistent and read the page > before clicking on a "free download" of the paid version you'll find > what you desire. > > AVG, and I suspect the others, update automatically once a day. I've > used AVG for about 5 or 6 years on 3 machines without real problems. I > haven't gotten any malware but occasionally an update will fail and I'll > have to get it manually or an occasionally a program update will require > some manual intervention but nothing worse than any other AV program on > the market. > > Watch the e-mails from this group and look for the AVG tag line at the > bottom that indicates the outgoing e-mail has been scanned by AVG. Not > everyone uses this feature (I don't) or appends the tag line but it'll > give you an idea of who is using AVG. > > Personally I'd suggest you also add a router (less than $50 and never > needs updating) to your collection of protection even if you don't have > a local network. The router will only allow things you have requested to > get into your machine/network providing good protection from random > searching by miscreants trying to discover if you have a computer with > an unpatched weakness. Defense in depth. > > H Davis > > Ian Ramsey-Planck wrote: > > Oops hit send to fast on that one. Also as for a low memory usage one > > i use www.avast.com It's home version is free and only requires a > > quick email registration every 14months. Since finding it 2 years ago > > i've never had problems with viruses > > > > On Mon, Sep 28, 2009 at 8:18 PM, Ian Ramsey-Planck wrote: > > > >> http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&ssfromlink=true&sprt_cid=1a13409b-29db-4397-a286-9dec49f8e252&seg=hho&ct=us&lg=en&docurl=20080828154508EN > >> > >> Skip to step 2 download and run that then restart. > >> > >> > >> On Mon, Sep 28, 2009 at 8:13 PM, Donna Splaine wrote: > >> > >>> > >>> > >>> > >>> > >>> > >>> > >>> > >>> > >>> > >>> > >>> Good Evening, > >>> > >>> I've heard it's difficult to remove Norton Internet Security s/w. > >>> Has anyone ever done this and, if so, do you have any tips to > >>> rid my PC of it entirely? > >>> > >>> Part two: anyone have a good, not-such-a-resource-hog anti-virus > >>> s/w suggestion? > >>> > >>> Thanks, > >>> Donna > >>> > >>> > >>> > >>> > >>> _________________________________________________________________ > >>> Lauren found her dream laptop. Find the PC that?s right for you. > >>> http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 > >>> _______________________________________________ > >>> Tech Support Guy Mailing List > >>> http://www.tsgserver.com/list/ > >>> > >>> > >> > >> -- > >> Thanks > >> Ian R-P > >> > >> > > > > > > > > > > -- > H Davis hdavis1 at gmail.com > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ _________________________________________________________________ Microsoft brings you a new way to search the web. Try Bing? now http://www.bing.com?form=MFEHPG&publ=WLHMTAG&crea=TEXT_MFEHPG_Core_tagline_try bing_1x1 From coover at fastmail.fm Tue Sep 29 02:57:57 2009 From: coover at fastmail.fm (Russell W. Coover) Date: Mon, 28 Sep 2009 23:57:57 -0700 Subject: TSGL: Removing Symantec from my PC In-Reply-To: References: Message-ID: I see that others have already recommended Symantec's own removal program. I agree 100%. As to a good low resource AV, I have used 3 separate free programs recently on several computers. All 3 are excellent, and update frequently, but AVG is a resource hog. If you are low on memory or space, AVG is NOT the way to go. My Win 2000 machine with only 128 MB runs verrrrrrrrrry verrrrrrrrrry slowly with AVG. The Win 2000 machine, however, will run quite well with either Avast or Avira, both are also recommended. Each, however, has certain "disavantages" that you may not like. Avira, for example, will nag you every day to purchase it's "premium" software. Avast is much nicer and will never nag you, but you will have to register the product within a certain period of time (that means giving them your email address), and you will have to reregister it each year. My personal recommendation is Avast. I now run it on 5 computers including a 64 bit Windows 7 RC machine. I will soon be receiving a free copy of Windows 7 Ultimate (To get it, I'm holding a Win 7 Welcome Party on October 24 in my home). I shall place Avast on that installation as Avast has been approved by Microsoft for Win 7 64 bit. By the way, if anyone is going to be in the San Bernardino, CA Mountains that day, write me and I'll send you an invitation. Sorry, the party will be dry!. Avast http://www.avast.com/eng/download-avast-home.html Avira http://free-av.com/ AVG http://free.avg.com/ Russ Coover -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Donna Splaine Sent: Monday, September 28, 2009 5:13 PM To: tsg list Subject: TSGL: Removing Symantec from my PC Good Evening, I've heard it's difficult to remove Norton Internet Security s/w. Has anyone ever done this and, if so, do you have any tips to rid my PC of it entirely? Part two: anyone have a good, not-such-a-resource-hog anti-virus s/w suggestion? Thanks, Donna _________________________________________________________________ Lauren found her dream laptop. Find the PC that's right for you. http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From desplaine at hotmail.com Tue Sep 29 08:44:27 2009 From: desplaine at hotmail.com (Donna Splaine) Date: Tue, 29 Sep 2009 08:44:27 -0400 Subject: TSGL: Removing Symantec from my PC In-Reply-To: References: Message-ID: Hi Russ, Thanks! I'll check out Avast and Avira. I have lots of memory and space on the PC, but even with that, Symantec is a WICKED resource hog and that's part of the reason I want to get rid of it. Have a good day! Donna > From: coover at fastmail.fm > To: list at tsgserver.com > Date: Mon, 28 Sep 2009 23:57:57 -0700 > Subject: Re: TSGL: Removing Symantec from my PC > > I see that others have already recommended Symantec's own removal program. I > agree 100%. > > As to a good low resource AV, I have used 3 separate free programs recently > on several computers. All 3 are excellent, and update frequently, but AVG is > a resource hog. If you are low on memory or space, AVG is NOT the way to go. > My Win 2000 machine with only 128 MB runs verrrrrrrrrry verrrrrrrrrry slowly > with AVG. > > The Win 2000 machine, however, will run quite well with either Avast or > Avira, both are also recommended. Each, however, has certain "disavantages" > that you may not like. Avira, for example, will nag you every day to > purchase it's "premium" software. Avast is much nicer and will never nag > you, but you will have to register the product within a certain period of > time (that means giving them your email address), and you will have to > reregister it each year. > > My personal recommendation is Avast. I now run it on 5 computers including a > 64 bit Windows 7 RC machine. I will soon be receiving a free copy of Windows > 7 Ultimate (To get it, I'm holding a Win 7 Welcome Party on October 24 in my > home). I shall place Avast on that installation as Avast has been approved > by Microsoft for Win 7 64 bit. > > By the way, if anyone is going to be in the San Bernardino, CA Mountains > that day, write me and I'll send you an invitation. Sorry, the party will be > dry!. > > Avast http://www.avast.com/eng/download-avast-home.html > > Avira http://free-av.com/ > > AVG http://free.avg.com/ > > Russ Coover > > -----Original Message----- > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On > Behalf Of Donna Splaine > Sent: Monday, September 28, 2009 5:13 PM > To: tsg list > Subject: TSGL: Removing Symantec from my PC > > > > > > > > > > > > > > Good Evening, > > I've heard it's difficult to remove Norton Internet Security s/w. > Has anyone ever done this and, if so, do you have any tips to > rid my PC of it entirely? > > Part two: anyone have a good, not-such-a-resource-hog anti-virus > s/w suggestion? > > Thanks, > Donna > > > > > _________________________________________________________________ > Lauren found her dream laptop. Find the PC that's right for you. > http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ _________________________________________________________________ Lauren found her dream laptop. Find the PC that?s right for you. http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 From edlynn at usa.com Tue Sep 29 10:08:25 2009 From: edlynn at usa.com (EdlynnUSA) Date: Tue, 29 Sep 2009 10:08:25 -0400 Subject: TSGL: Thank you, Don... Message-ID: Well Don, your little reminder about formatting posts to the list triggered my double checking. That little checkbox about adding stationery to my emails was checked, even though there was no selection of stationery made. The result of unchecking that selection box is seen today, with my first post in a long time coming through. I guess that I was a little careless when configuring my subscription. Thanks for the prodding. ED From ian at iarp.ca Tue Sep 29 11:22:48 2009 From: ian at iarp.ca (Ian Ramsey-Planck) Date: Tue, 29 Sep 2009 11:22:48 -0400 Subject: TSGL: Removing Symantec from my PC In-Reply-To: References: Message-ID: Ah yes, this image may be old but i must share it. http://files.iarp.ca/images/results_graph.gif On Tue, Sep 29, 2009 at 8:44 AM, Donna Splaine wrote: > > Hi Russ, > > > > Thanks! I'll check out Avast and Avira. > > I have lots of memory and space on the PC, but even with that, Symantec > > is a WICKED resource hog and that's part of the reason I want to get rid > > of it. > > > > Have a good day! > > Donna > > >> From: coover at fastmail.fm >> To: list at tsgserver.com >> Date: Mon, 28 Sep 2009 23:57:57 -0700 >> Subject: Re: TSGL: Removing Symantec from my PC >> >> I see that others have already recommended Symantec's own removal program. I >> agree 100%. >> >> As to a good low resource AV, I have used 3 separate free programs recently >> on several computers. All 3 are excellent, and update frequently, but AVG is >> a resource hog. If you are low on memory or space, AVG is NOT the way to go. >> My Win 2000 machine with only 128 MB runs verrrrrrrrrry verrrrrrrrrry slowly >> with AVG. >> >> The Win 2000 machine, however, will run quite well with either Avast or >> Avira, both are also recommended. Each, however, has certain "disavantages" >> that you may not like. Avira, for example, will nag you every day to >> purchase it's "premium" software. Avast is much nicer and will never nag >> you, but you will have to register the product within a certain period of >> time (that means giving them your email address), and you will have to >> reregister it each year. >> >> My personal recommendation is Avast. I now run it on 5 computers including a >> 64 bit Windows 7 RC machine. I will soon be receiving a free copy of Windows >> 7 Ultimate (To get it, I'm holding a Win 7 Welcome Party on October 24 in my >> home). I shall place Avast on that installation as Avast has been approved >> by Microsoft for Win 7 64 bit. >> >> By the way, if anyone is going to be in the San Bernardino, CA Mountains >> that day, write me and I'll send you an invitation. Sorry, the party will be >> dry!. >> >> Avast http://www.avast.com/eng/download-avast-home.html >> >> Avira http://free-av.com/ >> >> AVG http://free.avg.com/ >> >> Russ Coover >> >> -----Original Message----- >> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On >> Behalf Of Donna Splaine >> Sent: Monday, September 28, 2009 5:13 PM >> To: tsg list >> Subject: TSGL: Removing Symantec from my PC >> >> >> >> >> >> >> >> >> >> >> >> >> >> Good Evening, >> >> I've heard it's difficult to remove Norton Internet Security s/w. >> Has anyone ever done this and, if so, do you have any tips to >> rid my PC of it entirely? >> >> Part two: anyone have a good, not-such-a-resource-hog anti-virus >> s/w suggestion? >> >> Thanks, >> Donna >> >> >> >> >> _________________________________________________________________ >> Lauren found her dream laptop. Find the PC that's right for you. >> http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> >> >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ > > _________________________________________________________________ > Lauren found her dream laptop. Find the PC that?s right for you. > http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > -- Thanks Ian R-P From desplaine at hotmail.com Tue Sep 29 12:10:25 2009 From: desplaine at hotmail.com (Donna Splaine) Date: Tue, 29 Sep 2009 12:10:25 -0400 Subject: TSGL: Removing Symantec from my PC In-Reply-To: References: Message-ID: YIKES!!! And I thought I was just getting impatient in my old age ;-) > Date: Tue, 29 Sep 2009 11:22:48 -0400 > From: ian at iarp.ca > To: list at tsgserver.com > Subject: Re: TSGL: Removing Symantec from my PC > > Ah yes, this image may be old but i must share it. > > http://files.iarp.ca/images/results_graph.gif > > On Tue, Sep 29, 2009 at 8:44 AM, Donna Splaine wrote: > > > > Hi Russ, > > > > > > > > Thanks! I'll check out Avast and Avira. > > > > I have lots of memory and space on the PC, but even with that, Symantec > > > > is a WICKED resource hog and that's part of the reason I want to get rid > > > > of it. > > > > > > > > Have a good day! > > > > Donna > > > > > >> From: coover at fastmail.fm > >> To: list at tsgserver.com > >> Date: Mon, 28 Sep 2009 23:57:57 -0700 > >> Subject: Re: TSGL: Removing Symantec from my PC > >> > >> I see that others have already recommended Symantec's own removal program. I > >> agree 100%. > >> > >> As to a good low resource AV, I have used 3 separate free programs recently > >> on several computers. All 3 are excellent, and update frequently, but AVG is > >> a resource hog. If you are low on memory or space, AVG is NOT the way to go. > >> My Win 2000 machine with only 128 MB runs verrrrrrrrrry verrrrrrrrrry slowly > >> with AVG. > >> > >> The Win 2000 machine, however, will run quite well with either Avast or > >> Avira, both are also recommended. Each, however, has certain "disavantages" > >> that you may not like. Avira, for example, will nag you every day to > >> purchase it's "premium" software. Avast is much nicer and will never nag > >> you, but you will have to register the product within a certain period of > >> time (that means giving them your email address), and you will have to > >> reregister it each year. > >> > >> My personal recommendation is Avast. I now run it on 5 computers including a > >> 64 bit Windows 7 RC machine. I will soon be receiving a free copy of Windows > >> 7 Ultimate (To get it, I'm holding a Win 7 Welcome Party on October 24 in my > >> home). I shall place Avast on that installation as Avast has been approved > >> by Microsoft for Win 7 64 bit. > >> > >> By the way, if anyone is going to be in the San Bernardino, CA Mountains > >> that day, write me and I'll send you an invitation. Sorry, the party will be > >> dry!. > >> > >> Avast http://www.avast.com/eng/download-avast-home.html > >> > >> Avira http://free-av.com/ > >> > >> AVG http://free.avg.com/ > >> > >> Russ Coover > >> > >> -----Original Message----- > >> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On > >> Behalf Of Donna Splaine > >> Sent: Monday, September 28, 2009 5:13 PM > >> To: tsg list > >> Subject: TSGL: Removing Symantec from my PC > >> > >> > >> > >> > >> > >> > >> > >> > >> > >> > >> > >> > >> > >> Good Evening, > >> > >> I've heard it's difficult to remove Norton Internet Security s/w. > >> Has anyone ever done this and, if so, do you have any tips to > >> rid my PC of it entirely? > >> > >> Part two: anyone have a good, not-such-a-resource-hog anti-virus > >> s/w suggestion? > >> > >> Thanks, > >> Donna > >> > >> > >> > >> > >> _________________________________________________________________ > >> Lauren found her dream laptop. Find the PC that's right for you. > >> http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 > >> _______________________________________________ > >> Tech Support Guy Mailing List > >> http://www.tsgserver.com/list/ > >> > >> > >> _______________________________________________ > >> Tech Support Guy Mailing List > >> http://www.tsgserver.com/list/ > > > > _________________________________________________________________ > > Lauren found her dream laptop. Find the PC that?s right for you. > > http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 > > _______________________________________________ > > Tech Support Guy Mailing List > > http://www.tsgserver.com/list/ > > > > > > -- > Thanks > Ian R-P > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ _________________________________________________________________ Hotmail? has ever-growing storage! Don?t worry about storage limits. http://windowslive.com/Tutorial/Hotmail/Storage?ocid=TXT_TAGLM_WL_HM_Tutorial_Storage_062009 From leebunyard at comcast.net Tue Sep 29 14:03:51 2009 From: leebunyard at comcast.net (Lee Bunyard) Date: Tue, 29 Sep 2009 11:03:51 -0700 Subject: TSGL: Removing Symantec from my PC In-Reply-To: References: Message-ID: <4AC24C07.7060909@comcast.net> I've used AVG Free on all of my pc's for over 10 years now. It works fine but as Russ points out, it is somewhat of a resource hog. When I bought a new desktop pc two years ago which came with Vista, I tried using AVG Free. It seemed to install OK but for some reason, I could never get the email scanning feature of AVG to work on the Vista pc. I tried installing and re-installing several times and then gave up. I installed Avast and it works just fine. I only have four of the seven component modules running on Avast. I tried running the web scan module but it slowed down both the Firefox and IE browsers so much in bringing up webpages that I disengaged the web scan module. I still use AVG Free on my four year old laptop running XP and it works great. I'm running 2 Gigs of RAM on the laptop so am not particularly concerned about AVG using a lot of memory. Keep in mind that AVG Free and Avast Free are AV products and will not stop malware from installing on your pc. You need anti-malware protection. I've used Spybot S&D, Ad Aware and Spyware Blaster on all my pc's for many years. I recently also started running Malwarebytes Anti-Malware. All of these are free and none of them run resident in memory so don't consume any RAM. I just update them and run scans a couple of times a week. Have never had a virus or malware problem on any of my pc's. FWIW. Cheers, Lee in the Mountains of Northern California Where the Temperature Went from 97 degrees yesterday to 68 today. So Glad Summer is Gone!!! I'm Ready for Some Snow and Skiing LOL Donna Splaine wrote: > Hi Russ, > > > > Thanks! I'll check out Avast and Avira. > > I have lots of memory and space on the PC, but even with that, Symantec > > is a WICKED resource hog and that's part of the reason I want to get rid > > of it. > > > > Have a good day! > > Donna > > > >> From: coover at fastmail.fm >> To: list at tsgserver.com >> Date: Mon, 28 Sep 2009 23:57:57 -0700 >> Subject: Re: TSGL: Removing Symantec from my PC >> >> I see that others have already recommended Symantec's own removal program. I >> agree 100%. >> >> As to a good low resource AV, I have used 3 separate free programs recently >> on several computers. All 3 are excellent, and update frequently, but AVG is >> a resource hog. If you are low on memory or space, AVG is NOT the way to go. >> My Win 2000 machine with only 128 MB runs verrrrrrrrrry verrrrrrrrrry slowly >> with AVG. >> >> The Win 2000 machine, however, will run quite well with either Avast or >> Avira, both are also recommended. Each, however, has certain "disavantages" >> that you may not like. Avira, for example, will nag you every day to >> purchase it's "premium" software. Avast is much nicer and will never nag >> you, but you will have to register the product within a certain period of >> time (that means giving them your email address), and you will have to >> reregister it each year. >> >> My personal recommendation is Avast. I now run it on 5 computers including a >> 64 bit Windows 7 RC machine. I will soon be receiving a free copy of Windows >> 7 Ultimate (To get it, I'm holding a Win 7 Welcome Party on October 24 in my >> home). I shall place Avast on that installation as Avast has been approved >> by Microsoft for Win 7 64 bit. >> >> By the way, if anyone is going to be in the San Bernardino, CA Mountains >> that day, write me and I'll send you an invitation. Sorry, the party will be >> dry!. >> >> Avast http://www.avast.com/eng/download-avast-home.html >> >> Avira http://free-av.com/ >> >> AVG http://free.avg.com/ >> >> Russ Coover >> >> -----Original Message----- >> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On >> Behalf Of Donna Splaine >> Sent: Monday, September 28, 2009 5:13 PM >> To: tsg list >> Subject: TSGL: Removing Symantec from my PC >> >> >> >> >> >> >> >> >> >> >> >> >> >> Good Evening, >> >> I've heard it's difficult to remove Norton Internet Security s/w. >> Has anyone ever done this and, if so, do you have any tips to >> rid my PC of it entirely? >> >> Part two: anyone have a good, not-such-a-resource-hog anti-virus >> s/w suggestion? >> >> Thanks, >> Donna >> >> >> >> >> _________________________________________________________________ >> Lauren found her dream laptop. Find the PC that's right for you. >> http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> >> >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> > > _________________________________________________________________ > Lauren found her dream laptop. Find the PC that's right for you. > http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > ------------------------------------------------------------------------ > > > No virus found in this incoming message. > Checked by AVG - www.avg.com > Version: 8.5.408 / Virus Database: 270.13.114/2402 - Release Date: 09/29/09 05:54:00 > > From desplaine at hotmail.com Tue Sep 29 14:17:27 2009 From: desplaine at hotmail.com (Donna Splaine) Date: Tue, 29 Sep 2009 14:17:27 -0400 Subject: TSGL: Removing Symantec from my PC In-Reply-To: <4AC24C07.7060909@comcast.net> References: Message-ID: Hi Lee, Thanks for the info! Do you think AVG is more of a resource hog than Symantec? I didn't realize that the AV s/w wouldn't stop malware from installing on my PC. I have Spybot S&D and also Malwarebytes installed, which I'll have to be more diligent about running once I uninstall Symantec. Although I'm not sure Symantec is real good about stopping the malware, as some managed to find its way to my PC last year. Bye for now, Donna > Date: Tue, 29 Sep 2009 11:03:51 -0700 > From: leebunyard at comcast.net > To: list at tsgserver.com > Subject: Re: TSGL: Removing Symantec from my PC > > I've used AVG Free on all of my pc's for over 10 years now. It works > fine but as Russ points out, it is somewhat of a resource hog. When I > bought a new desktop pc two years ago which came with Vista, I tried > using AVG Free. It seemed to install OK but for some reason, I could > never get the email scanning feature of AVG to work on the Vista pc. I > tried installing and re-installing several times and then gave up. I > installed Avast and it works just fine. I only have four of the seven > component modules running on Avast. I tried running the web scan module > but it slowed down both the Firefox and IE browsers so much in bringing > up webpages that I disengaged the web scan module. I still use AVG Free > on my four year old laptop running XP and it works great. I'm running 2 > Gigs of RAM on the laptop so am not particularly concerned about AVG > using a lot of memory. > > Keep in mind that AVG Free and Avast Free are AV products and will not > stop malware from installing on your pc. You need anti-malware > protection. I've used Spybot S&D, Ad Aware and Spyware Blaster on all > my pc's for many years. I recently also started running Malwarebytes > Anti-Malware. All of these are free and none of them run resident in > memory so don't consume any RAM. I just update them and run scans a > couple of times a week. Have never had a virus or malware problem on > any of my pc's. FWIW. > Cheers, > Lee in the Mountains of Northern California > Where the Temperature Went from 97 degrees yesterday to 68 today. So > Glad Summer is Gone!!! I'm Ready for Some Snow and Skiing LOL > > Donna Splaine wrote: > > Hi Russ, > > > > > > > > Thanks! I'll check out Avast and Avira. > > > > I have lots of memory and space on the PC, but even with that, Symantec > > > > is a WICKED resource hog and that's part of the reason I want to get rid > > > > of it. > > > > > > > > Have a good day! > > > > Donna > > > > > > > >> From: coover at fastmail.fm > >> To: list at tsgserver.com > >> Date: Mon, 28 Sep 2009 23:57:57 -0700 > >> Subject: Re: TSGL: Removing Symantec from my PC > >> > >> I see that others have already recommended Symantec's own removal program. I > >> agree 100%. > >> > >> As to a good low resource AV, I have used 3 separate free programs recently > >> on several computers. All 3 are excellent, and update frequently, but AVG is > >> a resource hog. If you are low on memory or space, AVG is NOT the way to go. > >> My Win 2000 machine with only 128 MB runs verrrrrrrrrry verrrrrrrrrry slowly > >> with AVG. > >> > >> The Win 2000 machine, however, will run quite well with either Avast or > >> Avira, both are also recommended. Each, however, has certain "disavantages" > >> that you may not like. Avira, for example, will nag you every day to > >> purchase it's "premium" software. Avast is much nicer and will never nag > >> you, but you will have to register the product within a certain period of > >> time (that means giving them your email address), and you will have to > >> reregister it each year. > >> > >> My personal recommendation is Avast. I now run it on 5 computers including a > >> 64 bit Windows 7 RC machine. I will soon be receiving a free copy of Windows > >> 7 Ultimate (To get it, I'm holding a Win 7 Welcome Party on October 24 in my > >> home). I shall place Avast on that installation as Avast has been approved > >> by Microsoft for Win 7 64 bit. > >> > >> By the way, if anyone is going to be in the San Bernardino, CA Mountains > >> that day, write me and I'll send you an invitation. Sorry, the party will be > >> dry!. > >> > >> Avast http://www.avast.com/eng/download-avast-home.html > >> > >> Avira http://free-av.com/ > >> > >> AVG http://free.avg.com/ > >> > >> Russ Coover > >> > >> -----Original Message----- > >> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On > >> Behalf Of Donna Splaine > >> Sent: Monday, September 28, 2009 5:13 PM > >> To: tsg list > >> Subject: TSGL: Removing Symantec from my PC > >> > >> > >> > >> > >> > >> > >> > >> > >> > >> > >> > >> > >> > >> Good Evening, > >> > >> I've heard it's difficult to remove Norton Internet Security s/w. > >> Has anyone ever done this and, if so, do you have any tips to > >> rid my PC of it entirely? > >> > >> Part two: anyone have a good, not-such-a-resource-hog anti-virus > >> s/w suggestion? > >> > >> Thanks, > >> Donna > >> > >> > >> > >> > >> _________________________________________________________________ > >> Lauren found her dream laptop. Find the PC that's right for you. > >> http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 > >> _______________________________________________ > >> Tech Support Guy Mailing List > >> http://www.tsgserver.com/list/ > >> > >> > >> _______________________________________________ > >> Tech Support Guy Mailing List > >> http://www.tsgserver.com/list/ > >> > > > > _________________________________________________________________ > > Lauren found her dream laptop. Find the PC that's right for you. > > http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 > > _______________________________________________ > > Tech Support Guy Mailing List > > http://www.tsgserver.com/list/ > > ------------------------------------------------------------------------ > > > > > > No virus found in this incoming message. > > Checked by AVG - www.avg.com > > Version: 8.5.408 / Virus Database: 270.13.114/2402 - Release Date: 09/29/09 05:54:00 > > > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ _________________________________________________________________ Lauren found her dream laptop. Find the PC that?s right for you. http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 From leebunyard at comcast.net Tue Sep 29 14:52:53 2009 From: leebunyard at comcast.net (Lee Bunyard) Date: Tue, 29 Sep 2009 11:52:53 -0700 Subject: TSGL: Removing Symantec from my PC In-Reply-To: References: Message-ID: <4AC25785.1030303@comcast.net> I can't say for sure, Donna, because I've never attempted to measure it but I think Symantec is a LOT worse than AVG in terms of resource utilization. I've purchased a couple of pc's that came preloaded with Symantec and I found it was so intrusive and annoying that I quickly uninstalled it on all the pc's. I think some of the major AV programs now include modules that supposedly offer malware protection but I have yet to read anything that makes me believe it's as good as the malware-specific products. Good Luck. Lee Donna Splaine wrote: > Hi Lee, > > > > Thanks for the info! > > > > Do you think AVG is more of a resource hog than Symantec? > > > > I didn't realize that the AV s/w wouldn't stop malware from installing > > on my PC. I have Spybot S&D and also Malwarebytes installed, which > > I'll have to be more diligent about running once I uninstall Symantec. > > Although I'm not sure Symantec is real good about stopping the malware, > > as some managed to find its way to my PC last year. > > > > Bye for now, > > Donna > > > > >> Date: Tue, 29 Sep 2009 11:03:51 -0700 >> From: leebunyard at comcast.net >> To: list at tsgserver.com >> Subject: Re: TSGL: Removing Symantec from my PC >> >> I've used AVG Free on all of my pc's for over 10 years now. It works >> fine but as Russ points out, it is somewhat of a resource hog. When I >> bought a new desktop pc two years ago which came with Vista, I tried >> using AVG Free. It seemed to install OK but for some reason, I could >> never get the email scanning feature of AVG to work on the Vista pc. I >> tried installing and re-installing several times and then gave up. I >> installed Avast and it works just fine. I only have four of the seven >> component modules running on Avast. I tried running the web scan module >> but it slowed down both the Firefox and IE browsers so much in bringing >> up webpages that I disengaged the web scan module. I still use AVG Free >> on my four year old laptop running XP and it works great. I'm running 2 >> Gigs of RAM on the laptop so am not particularly concerned about AVG >> using a lot of memory. >> >> Keep in mind that AVG Free and Avast Free are AV products and will not >> stop malware from installing on your pc. You need anti-malware >> protection. I've used Spybot S&D, Ad Aware and Spyware Blaster on all >> my pc's for many years. I recently also started running Malwarebytes >> Anti-Malware. All of these are free and none of them run resident in >> memory so don't consume any RAM. I just update them and run scans a >> couple of times a week. Have never had a virus or malware problem on >> any of my pc's. FWIW. >> Cheers, >> Lee in the Mountains of Northern California >> Where the Temperature Went from 97 degrees yesterday to 68 today. So >> Glad Summer is Gone!!! I'm Ready for Some Snow and Skiing LOL >> >> Donna Splaine wrote: >> >>> Hi Russ, >>> >>> >>> >>> Thanks! I'll check out Avast and Avira. >>> >>> I have lots of memory and space on the PC, but even with that, Symantec >>> >>> is a WICKED resource hog and that's part of the reason I want to get rid >>> >>> of it. >>> >>> >>> >>> Have a good day! >>> >>> Donna >>> >>> >>> >>> >>>> From: coover at fastmail.fm >>>> To: list at tsgserver.com >>>> Date: Mon, 28 Sep 2009 23:57:57 -0700 >>>> Subject: Re: TSGL: Removing Symantec from my PC >>>> >>>> I see that others have already recommended Symantec's own removal program. I >>>> agree 100%. >>>> >>>> As to a good low resource AV, I have used 3 separate free programs recently >>>> on several computers. All 3 are excellent, and update frequently, but AVG is >>>> a resource hog. If you are low on memory or space, AVG is NOT the way to go. >>>> My Win 2000 machine with only 128 MB runs verrrrrrrrrry verrrrrrrrrry slowly >>>> with AVG. >>>> >>>> The Win 2000 machine, however, will run quite well with either Avast or >>>> Avira, both are also recommended. Each, however, has certain "disavantages" >>>> that you may not like. Avira, for example, will nag you every day to >>>> purchase it's "premium" software. Avast is much nicer and will never nag >>>> you, but you will have to register the product within a certain period of >>>> time (that means giving them your email address), and you will have to >>>> reregister it each year. >>>> >>>> My personal recommendation is Avast. I now run it on 5 computers including a >>>> 64 bit Windows 7 RC machine. I will soon be receiving a free copy of Windows >>>> 7 Ultimate (To get it, I'm holding a Win 7 Welcome Party on October 24 in my >>>> home). I shall place Avast on that installation as Avast has been approved >>>> by Microsoft for Win 7 64 bit. >>>> >>>> By the way, if anyone is going to be in the San Bernardino, CA Mountains >>>> that day, write me and I'll send you an invitation. Sorry, the party will be >>>> dry!. >>>> >>>> Avast http://www.avast.com/eng/download-avast-home.html >>>> >>>> Avira http://free-av.com/ >>>> >>>> AVG http://free.avg.com/ >>>> >>>> Russ Coover >>>> >>>> -----Original Message----- >>>> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On >>>> Behalf Of Donna Splaine >>>> Sent: Monday, September 28, 2009 5:13 PM >>>> To: tsg list >>>> Subject: TSGL: Removing Symantec from my PC >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> Good Evening, >>>> >>>> I've heard it's difficult to remove Norton Internet Security s/w. >>>> Has anyone ever done this and, if so, do you have any tips to >>>> rid my PC of it entirely? >>>> >>>> Part two: anyone have a good, not-such-a-resource-hog anti-virus >>>> s/w suggestion? >>>> >>>> Thanks, >>>> Donna >>>> >>>> >>>> >>>> >>>> _________________________________________________________________ >>>> Lauren found her dream laptop. Find the PC that's right for you. >>>> http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 >>>> _______________________________________________ >>>> Tech Support Guy Mailing List >>>> http://www.tsgserver.com/list/ >>>> >>>> >>>> _______________________________________________ >>>> Tech Support Guy Mailing List >>>> http://www.tsgserver.com/list/ >>>> >>>> >>> _________________________________________________________________ >>> Lauren found her dream laptop. Find the PC that's right for you. >>> http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 >>> _______________________________________________ >>> Tech Support Guy Mailing List >>> http://www.tsgserver.com/list/ >>> ------------------------------------------------------------------------ >>> >>> >>> No virus found in this incoming message. >>> Checked by AVG - www.avg.com >>> Version: 8.5.408 / Virus Database: 270.13.114/2402 - Release Date: 09/29/09 05:54:00 >>> >>> >>> >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> > > _________________________________________________________________ > Lauren found her dream laptop. Find the PC that's right for you. > http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > ------------------------------------------------------------------------ > > > No virus found in this incoming message. > Checked by AVG - www.avg.com > Version: 8.5.408 / Virus Database: 270.13.114/2402 - Release Date: 09/29/09 05:54:00 > > From ian at iarp.ca Tue Sep 29 15:03:37 2009 From: ian at iarp.ca (Ian Ramsey-Planck) Date: Tue, 29 Sep 2009 15:03:37 -0400 Subject: TSGL: Removing Symantec from my PC In-Reply-To: <4AC25785.1030303@comcast.net> References: <4AC25785.1030303@comcast.net> Message-ID: After working 2 years at Staples doing hundreds of PC setups i can this for sure. Norton (06-08) was pure crap and i absolutely hated having to recommend it. When 2009 came out, there was a major improvement in it's memory usage that made it possible for me to say it's "ok" without cringing. But personal opinion i'll never go back to or recommend Norton to anyone, they'd have to pick-up viruses faster and better(like say.. before it touches your machine like avast does). The biggest thing i love about Avast is if you do end up finding a website that tries to download a virus behind you back Avast will warn you that its a virus before the connection for download even continues through. I've had this happen alot to me and nothings ever passed through in the years i've used it. On Tue, Sep 29, 2009 at 2:52 PM, Lee Bunyard wrote: > I can't say for sure, Donna, because I've never attempted to measure it but > I think Symantec is a LOT worse than AVG in terms of resource utilization. > ?I've purchased a couple of pc's that came preloaded with Symantec and I > found it was so intrusive and annoying that I quickly uninstalled it on all > the pc's. ?I think some of the major AV programs now include modules that > supposedly offer malware protection but I have yet to read anything that > makes me believe it's as good as the malware-specific products. Good Luck. > Lee > > Donna Splaine wrote: >> >> Hi Lee, >> >> >> Thanks for the info! >> >> >> Do you think AVG is more of a resource hog than Symantec? >> >> >> I didn't realize that the AV s/w wouldn't stop malware from installing >> >> on my PC. I have Spybot S&D and also Malwarebytes installed, which >> >> I'll have to be more diligent about running once I uninstall Symantec. >> >> Although I'm not sure Symantec is real good about stopping the malware, >> >> as some managed to find its way to my PC last year. >> >> >> Bye for now, >> >> Donna >> >> >> >>> >>> Date: Tue, 29 Sep 2009 11:03:51 -0700 >>> From: leebunyard at comcast.net >>> To: list at tsgserver.com >>> Subject: Re: TSGL: Removing Symantec from my PC >>> >>> I've used AVG Free on all of my pc's for over 10 years now. It works fine >>> but as Russ points out, it is somewhat of a resource hog. When I bought a >>> new desktop pc two years ago which came with Vista, I tried using AVG Free. >>> It seemed to install OK but for some reason, I could never get the email >>> scanning feature of AVG to work on the Vista pc. I tried installing and >>> re-installing several times and then gave up. I installed Avast and it works >>> just fine. I only have four of the seven component modules running on Avast. >>> I tried running the web scan module but it slowed down both the Firefox and >>> IE browsers so much in bringing up webpages that I disengaged the web scan >>> module. I still use AVG Free on my four year old laptop running XP and it >>> works great. I'm running 2 Gigs of RAM on the laptop so am not particularly >>> concerned about AVG using a lot of memory. >>> >>> Keep in mind that AVG Free and Avast Free are AV products and will not >>> stop malware from installing on your pc. You need anti-malware protection. >>> I've used Spybot S&D, Ad Aware and Spyware Blaster on all my pc's for many >>> years. I recently also started running Malwarebytes Anti-Malware. All of >>> these are free and none of them run resident in memory so don't consume any >>> RAM. I just update them and run scans a couple of times a week. Have never >>> had a virus or malware problem on any of my pc's. FWIW. >>> Cheers, >>> Lee in the Mountains of Northern California >>> Where the Temperature Went from 97 degrees yesterday to 68 today. So Glad >>> Summer is Gone!!! I'm Ready for Some Snow and Skiing LOL >>> >>> Donna Splaine wrote: >>> >>>> >>>> Hi Russ, >>>> >>>> >>>> >>>> Thanks! I'll check out Avast and Avira. >>>> >>>> I have lots of memory and space on the PC, but even with that, Symantec >>>> is a WICKED resource hog and that's part of the reason I want to get rid >>>> of it. >>>> >>>> >>>> >>>> Have a good day! >>>> >>>> Donna >>>> >>>> >>>> >>>> >>>>> >>>>> From: coover at fastmail.fm >>>>> To: list at tsgserver.com >>>>> Date: Mon, 28 Sep 2009 23:57:57 -0700 >>>>> Subject: Re: TSGL: Removing Symantec from my PC >>>>> >>>>> I see that others have already recommended Symantec's own removal >>>>> program. I >>>>> agree 100%. >>>>> >>>>> As to a good low resource AV, I have used 3 separate free programs >>>>> recently >>>>> on several computers. All 3 are excellent, and update frequently, but >>>>> AVG is >>>>> a resource hog. If you are low on memory or space, AVG is NOT the way >>>>> to go. >>>>> My Win 2000 machine with only 128 MB runs verrrrrrrrrry verrrrrrrrrry >>>>> slowly >>>>> with AVG. >>>>> The Win 2000 machine, however, will run quite well with either Avast or >>>>> Avira, both are also recommended. Each, however, has certain >>>>> "disavantages" >>>>> that you may not like. Avira, for example, will nag you every day to >>>>> purchase it's "premium" software. Avast is much nicer and will never >>>>> nag >>>>> you, but you will have to register the product within a certain period >>>>> of >>>>> time (that means giving them your email address), and you will have to >>>>> reregister it each year. >>>>> My personal recommendation is Avast. I now run it on 5 computers >>>>> including a >>>>> 64 bit Windows 7 RC machine. I will soon be receiving a free copy of >>>>> Windows >>>>> 7 Ultimate (To get it, I'm holding a Win 7 Welcome Party on October 24 >>>>> in my >>>>> home). I shall place Avast on that installation as Avast has been >>>>> approved >>>>> by Microsoft for Win 7 64 bit. >>>>> By the way, if anyone is going to be in the San Bernardino, CA >>>>> Mountains >>>>> that day, write me and I'll send you an invitation. Sorry, the party >>>>> will be >>>>> dry!. >>>>> Avast http://www.avast.com/eng/download-avast-home.html >>>>> Avira http://free-av.com/ >>>>> >>>>> AVG http://free.avg.com/ >>>>> Russ Coover >>>>> >>>>> -----Original Message----- >>>>> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On >>>>> Behalf Of Donna Splaine >>>>> Sent: Monday, September 28, 2009 5:13 PM >>>>> To: tsg list >>>>> Subject: TSGL: Removing Symantec from my PC >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> Good Evening, >>>>> >>>>> I've heard it's difficult to remove Norton Internet Security s/w. >>>>> Has anyone ever done this and, if so, do you have any tips to rid my PC >>>>> of it entirely? >>>>> >>>>> Part two: anyone have a good, not-such-a-resource-hog anti-virus >>>>> s/w suggestion? >>>>> >>>>> Thanks, >>>>> Donna >>>>> >>>>> >>>>> >>>>> >>>>> _________________________________________________________________ >>>>> Lauren found her dream laptop. Find the PC that's right for you. >>>>> http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 >>>>> _______________________________________________ >>>>> Tech Support Guy Mailing List >>>>> http://www.tsgserver.com/list/ >>>>> >>>>> >>>>> _______________________________________________ >>>>> Tech Support Guy Mailing List >>>>> http://www.tsgserver.com/list/ >>>>> >>>>> >>>> >>>> _________________________________________________________________ >>>> Lauren found her dream laptop. Find the PC that's right for you. >>>> http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 >>>> _______________________________________________ >>>> Tech Support Guy Mailing List >>>> http://www.tsgserver.com/list/ >>>> ------------------------------------------------------------------------ >>>> >>>> >>>> No virus found in this incoming message. >>>> Checked by AVG - www.avg.com Version: 8.5.408 / Virus Database: >>>> 270.13.114/2402 - Release Date: 09/29/09 05:54:00 >>>> >>>> >>>> >>> >>> _______________________________________________ >>> Tech Support Guy Mailing List >>> http://www.tsgserver.com/list/ >>> >> >> >> ?_________________________________________________________________ >> Lauren found her dream laptop. Find the PC that's right for you. >> http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> ------------------------------------------------------------------------ >> >> >> No virus found in this incoming message. >> Checked by AVG - www.avg.com Version: 8.5.408 / Virus Database: >> 270.13.114/2402 - Release Date: 09/29/09 05:54:00 >> >> > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > -- Thanks Ian R-P From desplaine at hotmail.com Tue Sep 29 15:26:04 2009 From: desplaine at hotmail.com (Donna Splaine) Date: Tue, 29 Sep 2009 15:26:04 -0400 Subject: TSGL: Removing Symantec from my PC In-Reply-To: References: Message-ID: Hi Ian, I have to agree with you about Symantec. The person that I bought the PC from had installed it with a free 6 month or year subscription. Then, I must've become delusional and renewed it!! Maybe the '09 version uses less memory, but it is more intrusive than before and, as your chart shows, when I do a cold start, I could go have lunch while the thing boots!! Looks like it's down to AVG and Avast to make my decision. Thanks, Donna > Date: Tue, 29 Sep 2009 15:03:37 -0400 > From: ian at iarp.ca > To: list at tsgserver.com > Subject: Re: TSGL: Removing Symantec from my PC > > After working 2 years at Staples doing hundreds of PC setups i can > this for sure. Norton (06-08) was pure crap and i absolutely hated > having to recommend it. When 2009 came out, there was a major > improvement in it's memory usage that made it possible for me to say > it's "ok" without cringing. But personal opinion i'll never go back to > or recommend Norton to anyone, they'd have to pick-up viruses faster > and better(like say.. before it touches your machine like avast does). > > The biggest thing i love about Avast is if you do end up finding a > website that tries to download a virus behind you back Avast will warn > you that its a virus before the connection for download even continues > through. I've had this happen alot to me and nothings ever passed > through in the years i've used it. > > On Tue, Sep 29, 2009 at 2:52 PM, Lee Bunyard wrote: > > I can't say for sure, Donna, because I've never attempted to measure it but > > I think Symantec is a LOT worse than AVG in terms of resource utilization. > > I've purchased a couple of pc's that came preloaded with Symantec and I > > found it was so intrusive and annoying that I quickly uninstalled it on all > > the pc's. I think some of the major AV programs now include modules that > > supposedly offer malware protection but I have yet to read anything that > > makes me believe it's as good as the malware-specific products. Good Luck. > > Lee > > > > Donna Splaine wrote: > >> > >> Hi Lee, > >> > >> > >> Thanks for the info! > >> > >> > >> Do you think AVG is more of a resource hog than Symantec? > >> > >> > >> I didn't realize that the AV s/w wouldn't stop malware from installing > >> > >> on my PC. I have Spybot S&D and also Malwarebytes installed, which > >> > >> I'll have to be more diligent about running once I uninstall Symantec. > >> > >> Although I'm not sure Symantec is real good about stopping the malware, > >> > >> as some managed to find its way to my PC last year. > >> > >> > >> Bye for now, > >> > >> Donna > >> > >> > >> > >>> > >>> Date: Tue, 29 Sep 2009 11:03:51 -0700 > >>> From: leebunyard at comcast.net > >>> To: list at tsgserver.com > >>> Subject: Re: TSGL: Removing Symantec from my PC > >>> > >>> I've used AVG Free on all of my pc's for over 10 years now. It works fine > >>> but as Russ points out, it is somewhat of a resource hog. When I bought a > >>> new desktop pc two years ago which came with Vista, I tried using AVG Free. > >>> It seemed to install OK but for some reason, I could never get the email > >>> scanning feature of AVG to work on the Vista pc. I tried installing and > >>> re-installing several times and then gave up. I installed Avast and it works > >>> just fine. I only have four of the seven component modules running on Avast. > >>> I tried running the web scan module but it slowed down both the Firefox and > >>> IE browsers so much in bringing up webpages that I disengaged the web scan > >>> module. I still use AVG Free on my four year old laptop running XP and it > >>> works great. I'm running 2 Gigs of RAM on the laptop so am not particularly > >>> concerned about AVG using a lot of memory. > >>> > >>> Keep in mind that AVG Free and Avast Free are AV products and will not > >>> stop malware from installing on your pc. You need anti-malware protection. > >>> I've used Spybot S&D, Ad Aware and Spyware Blaster on all my pc's for many > >>> years. I recently also started running Malwarebytes Anti-Malware. All of > >>> these are free and none of them run resident in memory so don't consume any > >>> RAM. I just update them and run scans a couple of times a week. Have never > >>> had a virus or malware problem on any of my pc's. FWIW. > >>> Cheers, > >>> Lee in the Mountains of Northern California > >>> Where the Temperature Went from 97 degrees yesterday to 68 today. So Glad > >>> Summer is Gone!!! I'm Ready for Some Snow and Skiing LOL > >>> > >>> Donna Splaine wrote: > >>> > >>>> > >>>> Hi Russ, > >>>> > >>>> > >>>> > >>>> Thanks! I'll check out Avast and Avira. > >>>> > >>>> I have lots of memory and space on the PC, but even with that, Symantec > >>>> is a WICKED resource hog and that's part of the reason I want to get rid > >>>> of it. > >>>> > >>>> > >>>> > >>>> Have a good day! > >>>> > >>>> Donna > >>>> > >>>> > >>>> > >>>> > >>>>> > >>>>> From: coover at fastmail.fm > >>>>> To: list at tsgserver.com > >>>>> Date: Mon, 28 Sep 2009 23:57:57 -0700 > >>>>> Subject: Re: TSGL: Removing Symantec from my PC > >>>>> > >>>>> I see that others have already recommended Symantec's own removal > >>>>> program. I > >>>>> agree 100%. > >>>>> > >>>>> As to a good low resource AV, I have used 3 separate free programs > >>>>> recently > >>>>> on several computers. All 3 are excellent, and update frequently, but > >>>>> AVG is > >>>>> a resource hog. If you are low on memory or space, AVG is NOT the way > >>>>> to go. > >>>>> My Win 2000 machine with only 128 MB runs verrrrrrrrrry verrrrrrrrrry > >>>>> slowly > >>>>> with AVG. > >>>>> The Win 2000 machine, however, will run quite well with either Avast or > >>>>> Avira, both are also recommended. Each, however, has certain > >>>>> "disavantages" > >>>>> that you may not like. Avira, for example, will nag you every day to > >>>>> purchase it's "premium" software. Avast is much nicer and will never > >>>>> nag > >>>>> you, but you will have to register the product within a certain period > >>>>> of > >>>>> time (that means giving them your email address), and you will have to > >>>>> reregister it each year. > >>>>> My personal recommendation is Avast. I now run it on 5 computers > >>>>> including a > >>>>> 64 bit Windows 7 RC machine. I will soon be receiving a free copy of > >>>>> Windows > >>>>> 7 Ultimate (To get it, I'm holding a Win 7 Welcome Party on October 24 > >>>>> in my > >>>>> home). I shall place Avast on that installation as Avast has been > >>>>> approved > >>>>> by Microsoft for Win 7 64 bit. > >>>>> By the way, if anyone is going to be in the San Bernardino, CA > >>>>> Mountains > >>>>> that day, write me and I'll send you an invitation. Sorry, the party > >>>>> will be > >>>>> dry!. > >>>>> Avast http://www.avast.com/eng/download-avast-home.html > >>>>> Avira http://free-av.com/ > >>>>> > >>>>> AVG http://free.avg.com/ > >>>>> Russ Coover > >>>>> > >>>>> -----Original Message----- > >>>>> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On > >>>>> Behalf Of Donna Splaine > >>>>> Sent: Monday, September 28, 2009 5:13 PM > >>>>> To: tsg list > >>>>> Subject: TSGL: Removing Symantec from my PC > >>>>> > >>>>> > >>>>> > >>>>> > >>>>> > >>>>> > >>>>> > >>>>> > >>>>> > >>>>> > >>>>> > >>>>> > >>>>> > >>>>> Good Evening, > >>>>> > >>>>> I've heard it's difficult to remove Norton Internet Security s/w. > >>>>> Has anyone ever done this and, if so, do you have any tips to rid my PC > >>>>> of it entirely? > >>>>> > >>>>> Part two: anyone have a good, not-such-a-resource-hog anti-virus > >>>>> s/w suggestion? > >>>>> > >>>>> Thanks, > >>>>> Donna > >>>>> > >>>>> > >>>>> > >>>>> > >>>>> _________________________________________________________________ > >>>>> Lauren found her dream laptop. Find the PC that's right for you. > >>>>> http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 > >>>>> _______________________________________________ > >>>>> Tech Support Guy Mailing List > >>>>> http://www.tsgserver.com/list/ > >>>>> > >>>>> > >>>>> _______________________________________________ > >>>>> Tech Support Guy Mailing List > >>>>> http://www.tsgserver.com/list/ > >>>>> > >>>>> > >>>> > >>>> _________________________________________________________________ > >>>> Lauren found her dream laptop. Find the PC that's right for you. > >>>> http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 > >>>> _______________________________________________ > >>>> Tech Support Guy Mailing List > >>>> http://www.tsgserver.com/list/ > >>>> ------------------------------------------------------------------------ > >>>> > >>>> > >>>> No virus found in this incoming message. > >>>> Checked by AVG - www.avg.com Version: 8.5.408 / Virus Database: > >>>> 270.13.114/2402 - Release Date: 09/29/09 05:54:00 > >>>> > >>>> > >>>> > >>> > >>> _______________________________________________ > >>> Tech Support Guy Mailing List > >>> http://www.tsgserver.com/list/ > >>> > >> > >> > >> _________________________________________________________________ > >> Lauren found her dream laptop. Find the PC that's right for you. > >> http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 > >> _______________________________________________ > >> Tech Support Guy Mailing List > >> http://www.tsgserver.com/list/ > >> ------------------------------------------------------------------------ > >> > >> > >> No virus found in this incoming message. > >> Checked by AVG - www.avg.com Version: 8.5.408 / Virus Database: > >> 270.13.114/2402 - Release Date: 09/29/09 05:54:00 > >> > >> > > > > _______________________________________________ > > Tech Support Guy Mailing List > > http://www.tsgserver.com/list/ > > > > > > -- > Thanks > Ian R-P > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ _________________________________________________________________ Lauren found her dream laptop. Find the PC that?s right for you. http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 From coover at fastmail.fm Tue Sep 29 15:51:39 2009 From: coover at fastmail.fm (Russell W. Coover) Date: Tue, 29 Sep 2009 12:51:39 -0700 Subject: TSGL: Removing Symantec from my PC In-Reply-To: References: Message-ID: <4DE381EFD1044ACAA20A8C9F98989C61@AcerPC> There is also a new, it just came out today, free AV from Microsoft, called Security Essentials. It has been in beta and has gotten excellent reviews. I think, however, that it will not work in XP. I have gone to the Security Essentials forum to ask if it will work in other in XP and Win 2K, but have not yet received an answer. I have also asked if it (a 32 bit application) will work in 64 bit, though I an certain it will. Security Essentials http://www.microsoft.com/security_essentials/ Russ Coover -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Donna Splaine Sent: Tuesday, September 29, 2009 5:44 AM To: tsg list Subject: Re: TSGL: Removing Symantec from my PC Hi Russ, Thanks! I'll check out Avast and Avira. I have lots of memory and space on the PC, but even with that, Symantec is a WICKED resource hog and that's part of the reason I want to get rid of it. Have a good day! Donna > From: coover at fastmail.fm > To: list at tsgserver.com > Date: Mon, 28 Sep 2009 23:57:57 -0700 > Subject: Re: TSGL: Removing Symantec from my PC > > I see that others have already recommended Symantec's own removal program. I > agree 100%. > > As to a good low resource AV, I have used 3 separate free programs recently > on several computers. All 3 are excellent, and update frequently, but AVG is > a resource hog. If you are low on memory or space, AVG is NOT the way to go. > My Win 2000 machine with only 128 MB runs verrrrrrrrrry verrrrrrrrrry slowly > with AVG. > > The Win 2000 machine, however, will run quite well with either Avast or > Avira, both are also recommended. Each, however, has certain "disavantages" > that you may not like. Avira, for example, will nag you every day to > purchase it's "premium" software. Avast is much nicer and will never nag > you, but you will have to register the product within a certain period of > time (that means giving them your email address), and you will have to > reregister it each year. > > My personal recommendation is Avast. I now run it on 5 computers including a > 64 bit Windows 7 RC machine. I will soon be receiving a free copy of Windows > 7 Ultimate (To get it, I'm holding a Win 7 Welcome Party on October 24 in my > home). I shall place Avast on that installation as Avast has been approved > by Microsoft for Win 7 64 bit. > > By the way, if anyone is going to be in the San Bernardino, CA Mountains > that day, write me and I'll send you an invitation. Sorry, the party will be > dry!. > > Avast http://www.avast.com/eng/download-avast-home.html > > Avira http://free-av.com/ > > AVG http://free.avg.com/ > > Russ Coover > > -----Original Message----- > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On > Behalf Of Donna Splaine > Sent: Monday, September 28, 2009 5:13 PM > To: tsg list > Subject: TSGL: Removing Symantec from my PC > > > > > > > > > > > > > > Good Evening, > > I've heard it's difficult to remove Norton Internet Security s/w. > Has anyone ever done this and, if so, do you have any tips to > rid my PC of it entirely? > > Part two: anyone have a good, not-such-a-resource-hog anti-virus > s/w suggestion? > > Thanks, > Donna > > > > > _________________________________________________________________ > Lauren found her dream laptop. Find the PC that's right for you. > http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ _________________________________________________________________ Lauren found her dream laptop. Find the PC that's right for you. http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From desplaine at hotmail.com Tue Sep 29 19:50:56 2009 From: desplaine at hotmail.com (Donna Splaine) Date: Tue, 29 Sep 2009 19:50:56 -0400 Subject: TSGL: Removing Symantec from my PC In-Reply-To: <4DE381EFD1044ACAA20A8C9F98989C61@AcerPC> References: Message-ID: Thanks Russ, I'll check it out. Donna > From: coover at fastmail.fm > To: list at tsgserver.com > Date: Tue, 29 Sep 2009 12:51:39 -0700 > Subject: Re: TSGL: Removing Symantec from my PC > > There is also a new, it just came out today, free AV from Microsoft, called > Security Essentials. It has been in beta and has gotten excellent reviews. I > think, however, that it will not work in XP. I have gone to the Security > Essentials forum to ask if it will work in other in XP and Win 2K, but have > not yet received an answer. I have also asked if it (a 32 bit application) > will work in 64 bit, though I an certain it will. > > Security Essentials http://www.microsoft.com/security_essentials/ > > Russ Coover > > -----Original Message----- > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On > Behalf Of Donna Splaine > Sent: Tuesday, September 29, 2009 5:44 AM > To: tsg list > Subject: Re: TSGL: Removing Symantec from my PC > > > Hi Russ, > > > > Thanks! I'll check out Avast and Avira. > > I have lots of memory and space on the PC, but even with that, Symantec > > is a WICKED resource hog and that's part of the reason I want to get rid > > of it. > > > > Have a good day! > > Donna > > > > From: coover at fastmail.fm > > To: list at tsgserver.com > > Date: Mon, 28 Sep 2009 23:57:57 -0700 > > Subject: Re: TSGL: Removing Symantec from my PC > > > > I see that others have already recommended Symantec's own removal program. > I > > agree 100%. > > > > As to a good low resource AV, I have used 3 separate free programs > recently > > on several computers. All 3 are excellent, and update frequently, but AVG > is > > a resource hog. If you are low on memory or space, AVG is NOT the way to > go. > > My Win 2000 machine with only 128 MB runs verrrrrrrrrry verrrrrrrrrry > slowly > > with AVG. > > > > The Win 2000 machine, however, will run quite well with either Avast or > > Avira, both are also recommended. Each, however, has certain > "disavantages" > > that you may not like. Avira, for example, will nag you every day to > > purchase it's "premium" software. Avast is much nicer and will never nag > > you, but you will have to register the product within a certain period of > > time (that means giving them your email address), and you will have to > > reregister it each year. > > > > My personal recommendation is Avast. I now run it on 5 computers including > a > > 64 bit Windows 7 RC machine. I will soon be receiving a free copy of > Windows > > 7 Ultimate (To get it, I'm holding a Win 7 Welcome Party on October 24 in > my > > home). I shall place Avast on that installation as Avast has been approved > > by Microsoft for Win 7 64 bit. > > > > By the way, if anyone is going to be in the San Bernardino, CA Mountains > > that day, write me and I'll send you an invitation. Sorry, the party will > be > > dry!. > > > > Avast http://www.avast.com/eng/download-avast-home.html > > > > Avira http://free-av.com/ > > > > AVG http://free.avg.com/ > > > > Russ Coover > > > > -----Original Message----- > > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On > > Behalf Of Donna Splaine > > Sent: Monday, September 28, 2009 5:13 PM > > To: tsg list > > Subject: TSGL: Removing Symantec from my PC > > > > > > > > > > > > > > > > > > > > > > > > > > > > Good Evening, > > > > I've heard it's difficult to remove Norton Internet Security s/w. > > Has anyone ever done this and, if so, do you have any tips to > > rid my PC of it entirely? > > > > Part two: anyone have a good, not-such-a-resource-hog anti-virus > > s/w suggestion? > > > > Thanks, > > Donna > > > > > > > > > > _________________________________________________________________ > > Lauren found her dream laptop. Find the PC that's right for you. > > http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 > > _______________________________________________ > > Tech Support Guy Mailing List > > http://www.tsgserver.com/list/ > > > > > > _______________________________________________ > > Tech Support Guy Mailing List > > http://www.tsgserver.com/list/ > > _________________________________________________________________ > Lauren found her dream laptop. Find the PC that's right for you. > http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ _________________________________________________________________ Insert movie times and more without leaving Hotmail?. http://windowslive.com/Tutorial/Hotmail/QuickAdd?ocid=TXT_TAGLM_WL_HM_Tutorial_QuickAdd_062009 From coover at fastmail.fm Tue Sep 29 20:26:30 2009 From: coover at fastmail.fm (Russell W. Coover) Date: Tue, 29 Sep 2009 17:26:30 -0700 Subject: TSGL: Removing Symantec from my PC In-Reply-To: References: Message-ID: <5681F3BE076846A49539F00BDC4E45B4@AcerPC> Forum answer ... Security Essentials will work in XP, SP2 or SP3. Don't bother if you haven't upgraded to at least SP2. It evidently will not work XP 64 bit, but it will work Vista 64 bit or Win 7 64 bit. I installed it on a Vista 32 bit machine and it isn't taking a lot of resources. As far as how much protection it gives, I really do not know and will not know until some AV laboratory does some testing, but it seems OK at this point. If you install it, be sure to uninstall any other AV software you have before you do so, or it may hang up your machine (according to more than one post to SE forum). My suggestion is to use Avast now, but watch the reviews on SE. Russ -----Original Message----- From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Donna Splaine Sent: Tuesday, September 29, 2009 4:51 PM To: tsg list Subject: Re: TSGL: Removing Symantec from my PC Thanks Russ, I'll check it out. Donna > From: coover at fastmail.fm > To: list at tsgserver.com > Date: Tue, 29 Sep 2009 12:51:39 -0700 > Subject: Re: TSGL: Removing Symantec from my PC > > There is also a new, it just came out today, free AV from Microsoft, called > Security Essentials. It has been in beta and has gotten excellent reviews. I > think, however, that it will not work in XP. I have gone to the Security > Essentials forum to ask if it will work in other in XP and Win 2K, but have > not yet received an answer. I have also asked if it (a 32 bit application) > will work in 64 bit, though I an certain it will. > > Security Essentials http://www.microsoft.com/security_essentials/ > > Russ Coover > > -----Original Message----- > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On > Behalf Of Donna Splaine > Sent: Tuesday, September 29, 2009 5:44 AM > To: tsg list > Subject: Re: TSGL: Removing Symantec from my PC > > > Hi Russ, > > > > Thanks! I'll check out Avast and Avira. > > I have lots of memory and space on the PC, but even with that, Symantec > > is a WICKED resource hog and that's part of the reason I want to get rid > > of it. > > > > Have a good day! > > Donna > > > > From: coover at fastmail.fm > > To: list at tsgserver.com > > Date: Mon, 28 Sep 2009 23:57:57 -0700 > > Subject: Re: TSGL: Removing Symantec from my PC > > > > I see that others have already recommended Symantec's own removal program. > I > > agree 100%. > > > > As to a good low resource AV, I have used 3 separate free programs > recently > > on several computers. All 3 are excellent, and update frequently, but AVG > is > > a resource hog. If you are low on memory or space, AVG is NOT the way to > go. > > My Win 2000 machine with only 128 MB runs verrrrrrrrrry verrrrrrrrrry > slowly > > with AVG. > > > > The Win 2000 machine, however, will run quite well with either Avast or > > Avira, both are also recommended. Each, however, has certain > "disavantages" > > that you may not like. Avira, for example, will nag you every day to > > purchase it's "premium" software. Avast is much nicer and will never nag > > you, but you will have to register the product within a certain period of > > time (that means giving them your email address), and you will have to > > reregister it each year. > > > > My personal recommendation is Avast. I now run it on 5 computers including > a > > 64 bit Windows 7 RC machine. I will soon be receiving a free copy of > Windows > > 7 Ultimate (To get it, I'm holding a Win 7 Welcome Party on October 24 in > my > > home). I shall place Avast on that installation as Avast has been approved > > by Microsoft for Win 7 64 bit. > > > > By the way, if anyone is going to be in the San Bernardino, CA Mountains > > that day, write me and I'll send you an invitation. Sorry, the party will > be > > dry!. > > > > Avast http://www.avast.com/eng/download-avast-home.html > > > > Avira http://free-av.com/ > > > > AVG http://free.avg.com/ > > > > Russ Coover > > > > -----Original Message----- > > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On > > Behalf Of Donna Splaine > > Sent: Monday, September 28, 2009 5:13 PM > > To: tsg list > > Subject: TSGL: Removing Symantec from my PC > > > > > > > > > > > > > > > > > > > > > > > > > > > > Good Evening, > > > > I've heard it's difficult to remove Norton Internet Security s/w. > > Has anyone ever done this and, if so, do you have any tips to > > rid my PC of it entirely? > > > > Part two: anyone have a good, not-such-a-resource-hog anti-virus > > s/w suggestion? > > > > Thanks, > > Donna > > > > > > > > > > _________________________________________________________________ > > Lauren found her dream laptop. Find the PC that's right for you. > > http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 > > _______________________________________________ > > Tech Support Guy Mailing List > > http://www.tsgserver.com/list/ > > > > > > _______________________________________________ > > Tech Support Guy Mailing List > > http://www.tsgserver.com/list/ > > _________________________________________________________________ > Lauren found her dream laptop. Find the PC that's right for you. > http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ _________________________________________________________________ Insert movie times and more without leaving HotmailR. http://windowslive.com/Tutorial/Hotmail/QuickAdd?ocid=TXT_TAGLM_WL_HM_Tutori al_QuickAdd_062009 _______________________________________________ Tech Support Guy Mailing List http://www.tsgserver.com/list/ From crtrav at charter.net Tue Sep 29 21:09:26 2009 From: crtrav at charter.net (Craig) Date: Tue, 29 Sep 2009 18:09:26 -0700 Subject: TSGL: Removing Symantec from my PC In-Reply-To: <5681F3BE076846A49539F00BDC4E45B4@AcerPC> References: <5681F3BE076846A49539F00BDC4E45B4@AcerPC> Message-ID: <4AC2AFC6.8090504@charter.net> www.majorgeeks.com shows a different, larger download for XP: Microsoft Security Essentials for Windows Vista\Windows 7 1.0.1611.0 [ 4.71 MB | Freeware | Win7/Vista] New Real-time protection for your home PC that guards against viruses, spyware, and other malicious software. Microsoft Security Essentials for Windows XP 1.0.1611.0 [ 8.61 MB | Freeware | Win XP] New Real-time protection for your home PC that guards against viruses, spyware, and other malicious software. MajorGeeks.com - Download Freeware and Shareware Computer Utilities. (29 September 2009) http://www.majorgeeks.com/ Russell W. Coover wrote: > Forum answer ... Security Essentials will work in XP, SP2 or SP3. Don't > bother if you haven't upgraded to at least SP2. It evidently will not work > XP 64 bit, but it will work Vista 64 bit or Win 7 64 bit. > > I installed it on a Vista 32 bit machine and it isn't taking a lot of > resources. As far as how much protection it gives, I really do not know and > will not know until some AV laboratory does some testing, but it seems OK at > this point. > > If you install it, be sure to uninstall any other AV software you have > before you do so, or it may hang up your machine (according to more than one > post to SE forum). > > My suggestion is to use Avast now, but watch the reviews on SE. > > Russ > > -----Original Message----- > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On > Behalf Of Donna Splaine > Sent: Tuesday, September 29, 2009 4:51 PM > To: tsg list > Subject: Re: TSGL: Removing Symantec from my PC > > > Thanks Russ, I'll check it out. > > Donna > > > >> From: coover at fastmail.fm >> To: list at tsgserver.com >> Date: Tue, 29 Sep 2009 12:51:39 -0700 >> Subject: Re: TSGL: Removing Symantec from my PC >> >> There is also a new, it just came out today, free AV from Microsoft, >> > called > >> Security Essentials. It has been in beta and has gotten excellent reviews. >> > I > >> think, however, that it will not work in XP. I have gone to the Security >> Essentials forum to ask if it will work in other in XP and Win 2K, but >> > have > >> not yet received an answer. I have also asked if it (a 32 bit application) >> will work in 64 bit, though I an certain it will. >> >> Security Essentials http://www.microsoft.com/security_essentials/ >> >> Russ Coover >> >> -----Original Message----- >> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On >> Behalf Of Donna Splaine >> Sent: Tuesday, September 29, 2009 5:44 AM >> To: tsg list >> Subject: Re: TSGL: Removing Symantec from my PC >> >> >> Hi Russ, >> >> >> >> Thanks! I'll check out Avast and Avira. >> >> I have lots of memory and space on the PC, but even with that, Symantec >> >> is a WICKED resource hog and that's part of the reason I want to get rid >> >> of it. >> >> >> >> Have a good day! >> >> Donna >> >> >> >>> From: coover at fastmail.fm >>> To: list at tsgserver.com >>> Date: Mon, 28 Sep 2009 23:57:57 -0700 >>> Subject: Re: TSGL: Removing Symantec from my PC >>> >>> I see that others have already recommended Symantec's own removal >>> > program. > >> I >> >>> agree 100%. >>> >>> As to a good low resource AV, I have used 3 separate free programs >>> >> recently >> >>> on several computers. All 3 are excellent, and update frequently, but >>> > AVG > >> is >> >>> a resource hog. If you are low on memory or space, AVG is NOT the way to >>> >> go. >> >>> My Win 2000 machine with only 128 MB runs verrrrrrrrrry verrrrrrrrrry >>> >> slowly >> >>> with AVG. >>> >>> The Win 2000 machine, however, will run quite well with either Avast or >>> Avira, both are also recommended. Each, however, has certain >>> >> "disavantages" >> >>> that you may not like. Avira, for example, will nag you every day to >>> purchase it's "premium" software. Avast is much nicer and will never nag >>> you, but you will have to register the product within a certain period >>> > of > >>> time (that means giving them your email address), and you will have to >>> reregister it each year. >>> >>> My personal recommendation is Avast. I now run it on 5 computers >>> > including > >> a >> >>> 64 bit Windows 7 RC machine. I will soon be receiving a free copy of >>> >> Windows >> >>> 7 Ultimate (To get it, I'm holding a Win 7 Welcome Party on October 24 >>> > in > >> my >> >>> home). I shall place Avast on that installation as Avast has been >>> > approved > >>> by Microsoft for Win 7 64 bit. >>> >>> By the way, if anyone is going to be in the San Bernardino, CA Mountains >>> that day, write me and I'll send you an invitation. Sorry, the party >>> > will > >> be >> >>> dry!. >>> >>> Avast http://www.avast.com/eng/download-avast-home.html >>> >>> Avira http://free-av.com/ >>> >>> AVG http://free.avg.com/ >>> >>> Russ Coover >>> >>> -----Original Message----- >>> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On >>> Behalf Of Donna Splaine >>> Sent: Monday, September 28, 2009 5:13 PM >>> To: tsg list >>> Subject: TSGL: Removing Symantec from my PC >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> >>> Good Evening, >>> >>> I've heard it's difficult to remove Norton Internet Security s/w. >>> Has anyone ever done this and, if so, do you have any tips to >>> rid my PC of it entirely? >>> >>> Part two: anyone have a good, not-such-a-resource-hog anti-virus >>> s/w suggestion? >>> >>> Thanks, >>> Donna >>> >>> >>> >>> >>> _________________________________________________________________ >>> Lauren found her dream laptop. Find the PC that's right for you. >>> http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 >>> _______________________________________________ >>> Tech Support Guy Mailing List >>> http://www.tsgserver.com/list/ >>> >>> >>> _______________________________________________ >>> Tech Support Guy Mailing List >>> http://www.tsgserver.com/list/ >>> >> >> _________________________________________________________________ >> Lauren found her dream laptop. Find the PC that's right for you. >> http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290 >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> >> >> _______________________________________________ >> Tech Support Guy Mailing List >> http://www.tsgserver.com/list/ >> > > _________________________________________________________________ > Insert movie times and more without leaving HotmailR. > http://windowslive.com/Tutorial/Hotmail/QuickAdd?ocid=TXT_TAGLM_WL_HM_Tutori > al_QuickAdd_062009 > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > > _______________________________________________ > Tech Support Guy Mailing List > http://www.tsgserver.com/list/ > > From nortnarg at gmail.com Tue Sep 29 21:35:12 2009 From: nortnarg at gmail.com (Ron Grant) Date: Tue, 29 Sep 2009 20:35:12 -0500 Subject: TSGL: Security Essentials In-Reply-To: <4DE381EFD1044ACAA20A8C9F98989C61@AcerPC> References: <4DE381EFD1044ACAA20A8C9F98989C61@AcerPC> Message-ID: <4AC2B5D0.5090709@gmail.com> Thanks for the heads up that SE is available now. I have heard this is good stuff so far and I will watch for the user reviews. I think it is a good thing for Microsoft to put AV in the operating system where it belongs. Thanks, Ron ````````````````````` Russell W. Coover wrote: > There is also a new, it just came out today, free AV from Microsoft, called > Security Essentials. It has been in beta and has gotten excellent reviews. I > think, however, that it will not work in XP. I have gone to the Security > Essentials forum to ask if it will work in other in XP and Win 2K, but have > not yet received an answer. I have also asked if it (a 32 bit application) > will work in 64 bit, though I an certain it will. > > Security Essentials http://www.microsoft.com/security_essentials/ > > Russ Coover From deepend at tpg.com.au Tue Sep 29 23:58:50 2009 From: deepend at tpg.com.au (Don Penlington) Date: Wed, 30 Sep 2009 13:58:50 +1000 Subject: TSGL: Removing Symantec from my PC In-Reply-To: References: <4AC24C07.7060909@comcast.net> Message-ID: <4.3.2.20090930132807.00c8f090@mail.tpg.com.au> Donna wrote: >I didn't realize that the AV s/w wouldn't stop malware from installing on >my PC.>> Donna---you're not alone. Many people don't appreciate that malware in general covers a huge range of nasty things which cna get into your computer, of which viruses are only one of many classes. Other classes of malware are trojans, keyloggers, spyware, etc. Last count I saw was about 40 distinct classes, thought the borders are a bery grey area. Not all spyware, for example, is bad. Some software reports back to its makers how it's used on your computer, so that the manufacturers might be able to improve it. Some people like that, others think it invades their privacy. An automatic updater could be classed as spyware. A classic example of that occurred quite recently when Microsoft Windows updates included a "critical" update which put a Microsoft trojan into your system to report back to Microsoft whether or not you had a registered activated copy of Windows. Although the intention was perfectly legitimate, many people objected to the principle. It could in theory lead to Ms controlling your computer in other ways to suit themselves. The point is, no antivirus or antimalware picked that up, as far as I know. Was that desirable, even though it did no harm except to the pirates? Your choice. We live in an imperfect world. However, I digress---so back to your question. Avira is reputedly more wide-ranging than either Avast or AVG. It seems to guard against trojans particularly well, unlike many antivirus programs. I've been using Avira and nothing else running in active form for about 2 years now, and it seems to give very good protection. Regular scans with Malwarebytes and Superantispyware show very little of any consequence (tracking cookies and the like). And Avira sure gets pretty excited if I open any folder containing anything suspicious, like keygen cracks. Its footprint is very small, and the update nagscreen is a very minor annoyance for such good protection. It's a delight to use. Free Avira rated No 1 choice recently in one of the leading Australian PC magazines in a survey of freeware and paid protection suites. (For what that's worth). There is a paid version, but the free one is fine for non-commercial stand-alone home computers. Don Penlington