TSGL: Removing Symantec from my PC

[Donna Splaine]

Hi H,

Thanks for the info. I do notice the avg tag at the bottom of
some e-mails, so I've thought of that one. I'm thinking I need to
make a decision before I uninstall Norton, to ensure a continuation
of AV protection.

We actually have a router from Verizon, so I was surprised when  
I got a virus. It happened shortly after the router was installed too. 
However, I have a sneaking suspicion my son was surfing the web,
cause shortly after he was on it I started getting pop-ups (which 
never happened) advertising cell phones and other electronics, 
so who knows what stuff he allowed on my PC (that is now
password protected BTW)  Anyway, the virus is how  I got to learn 
about Tech Support Guy, as someone helped me to get rid of it ;-)  

Bye for now,
Donna


> Date: Mon, 28 Sep 2009 20:55:59 -0400
> From: hdavis1 at gmail.com
> To: list at tsgserver.com
> Subject: Re: TSGL: Removing Symantec from my PC
> 
> Hi Donna,
> 
> As Ian suggested, get the official removal program from Symantec. When I 
> removed Norton AV many years ago it was the only thing that worked and 
> it took several iterations because there were a lot of individual 
> programs installed by the original installation. Follow the instructions 
> meticulously.
> 
> AVG, free version, is another AV program used by a lot of folks. Avira 
> is another. AVG also has some general malware protective features. As 
> with most of the popular free AV programs the companies don't make it 
> easy to find the free version but if you're persistent and read the page 
> before clicking on a "free download" of the paid version you'll find 
> what you desire.
> 
> AVG, and I suspect the others, update automatically once a day. I've 
> used AVG for about 5 or 6 years on 3 machines without real problems. I 
> haven't gotten any malware but occasionally an update will fail and I'll 
> have to get it manually or an occasionally a program update will require 
> some manual intervention but nothing worse than any other AV program on 
> the market.
> 
> Watch the e-mails from this group and look for the AVG tag line at the 
> bottom that indicates the outgoing e-mail has been scanned by AVG. Not 
> everyone uses this feature (I don't) or appends the tag line but it'll 
> give you an idea of who is using AVG.
> 
> Personally I'd suggest you also add a router (less than $50 and never 
> needs updating) to your collection of protection even if you don't have 
> a local network. The router will only allow things you have requested to 
> get into your machine/network providing good protection from random 
> searching by miscreants trying to discover if you have a computer with 
> an unpatched weakness. Defense in depth.
> 
> H Davis
> 
> Ian Ramsey-Planck wrote:
> > Oops hit send to fast on that one. Also as for a low memory usage one
> > i use www.avast.com It's home version is free and only requires a
> > quick email registration every 14months. Since finding it 2 years ago
> > i've never had problems with viruses
> >
> > On Mon, Sep 28, 2009 at 8:18 PM, Ian Ramsey-Planck <ian at iarp.ca> wrote:
> >   
> >> http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&ssfromlink=true&sprt_cid=1a13409b-29db-4397-a286-9dec49f8e252&seg=hho&ct=us&lg=en&docurl=20080828154508EN
> >>
> >> Skip to step 2 download and run that then restart.
> >>
> >>
> >> On Mon, Sep 28, 2009 at 8:13 PM, Donna Splaine <desplaine at hotmail.com> wrote:
> >>     
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>
> >>> Good Evening,
> >>>
> >>> I've heard it's difficult to remove Norton Internet Security s/w.
> >>> Has anyone ever done this and, if so, do you have any tips to
> >>> rid my PC of it entirely?
> >>>
> >>> Part two: anyone have a good, not-such-a-resource-hog anti-virus
> >>> s/w suggestion?
> >>>
> >>> Thanks,
> >>> Donna
> >>>
> >>>
> >>>
> >>>
> >>> _________________________________________________________________
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> >>>
> >>>       
> >>
> >> --
> >> Thanks
> >> Ian R-P
> >>
> >>     
> >
> >
> >
> >   
> 
> -- 
> H Davis   hdavis1 at gmail.com
> 
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