From HiHalloHeidi at gmx.de  Wed Feb  3 05:36:23 2010
From: HiHalloHeidi at gmx.de (=?iso-8859-1?Q?Heidi_Schr=F6der?=)
Date: Wed, 3 Feb 2010 11:36:23 +0100
Subject: TSGL: Avast 5.0 Installation question
In-Reply-To: <109816.84958.qm@web83007.mail.mud.yahoo.com>
References: <66C3C8076F514A3292B05EF7E3571764@mine><1264024281.3317.7.camel@alan-dtpc><126470.10027.qm@web83004.mail.mud.yahoo.com><521314E324E24ACFBFF1B996568E4916@johnsp2><99026.30737.qm@web83003.mail.mud.yahoo.com><B37F745BB9944807A3A1E483503C2FF3@AcerLaptopPC><368810.52616.qm@web83006.mail.mud.yahoo.com><B60F4CB37AEE44CE883F8573259F6036@AcerLaptopPC><adc2940c1001290953j76026749v71c883b7edb15a01@mail.gmail.com><25853.43175.qm@web83004.mail.mud.yahoo.com><adc2940c1001292113k50831f0dx4416fe0b5287a249@mail.gmail.com>
	<109816.84958.qm@web83007.mail.mud.yahoo.com>
Message-ID: <C7D3ADE362984BA5B9A426507DB30287@HeidisPC>

Hi everybody,

just a note - I have not thought of this thread any more when the other day I went and updated (to version 5 of Avast) the old computer in the house running XP with all updates and it went without any problems and seems to work perfectly as well (updates are run automatically for example). I did not uninstall the old version 4.8 but just installed version 5 and thought if uninstalling was necessary I would be told and I was not told anything (except maybe re-starting after the installation was finished but am not sure any more about that as I installed quite a few updates and was told to start new every now and again). So either by now things are working or problems depend on special setting or whatever and not generally the OS XP?

have a nice day
Heidi from Berlin where we have as much snow as we never had for 30 years...


----- Original Message ----- 
From: "Doug Mccarter" <cgangel at sbcglobal.net>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Saturday, January 30, 2010 4:52 PM
Subject: Re: TSGL: Avast 5.0 Installation question


> Glad you got it OK.
> I Hope the Avast crew is "frantically working" to fix version 5 problems with XP... time will tell. Surely they will get it fixed before they drop update support for 4.8. They have had an excellent track record over the past several years... one glitch that quarentined some critical system files last year and they had that fixed within hours.
> 
> Doug
> 
> 
> 
> 
> ________________________________
> From: Ian Ramsey-Planck <ian at iarp.ca>
> To: Tech Support Guy Mailing List <list at tsgserver.com>
> Sent: Fri, January 29, 2010 11:13:44 PM
> Subject: Re: TSGL: Avast 5.0 Installation question
> 
> Hey,
> 
> I received your folder share, as i am a dropbox user, the installer worked
> perfect.
> 
> Thanks
> 
> On Fri, Jan 29, 2010 at 2:28 PM, Doug Mccarter <cgangel at sbcglobal.net>wrote:
> 
>> Ian,
>>
>> I have uploaded the installation file and a registration key for Avast 4.8
>> to DropBox.
>> You should get an email from them with a link to download them.
>>
>> Doug McCarter
>> Computer Guardian Angels
>>
>>
>>
>>
>> ________________________________
>> From: Ian Ramsey-Planck <ian at iarp.ca>
>> To: Tech Support Guy Mailing List <list at tsgserver.com>
>> Sent: Fri, January 29, 2010 11:53:34 AM
>> Subject: Re: TSGL: Avast 5.0 Installation question
>>
>> Working on my grandfathers machine currently. It used to have Avast 4.8 but
>> the update crashed and then avast went missing.
>>
>> I've been trying to install Avast 5 for hours now, but the only result i
>> get
>> is: "C:\Pro.........\AvastUI.exe: This application has failed to start
>> because the application configuration is incorrect. Reinstalling the
>> application may fix this problem"
>>
>> I've reinstalled 4 times now with no avail. Been googling to see if others
>> have the problem and only seen a couple results with no cures.
>>
>> Does anyone on chance have the 4.8 installer with them? I usually save all
>> exe's in a repos folder for future but it's missing.
>>
>> On Tue, Jan 26, 2010 at 1:52 PM, Russell W. Coover <coover at fastmail.fm
>> >wrote:
>>
>> > Just wondering ... will Avast 5 work with XP? I'd guess the developers
>> > wrote
>> > it to work with Win 7 and, to a lesser extent, Vista.
>> >
>> > I'm running MSSE on 5 computers (out of 6) and not only have I not had
>> any
>> > problems, it has detected malware several times ... particularly on my
>> > sandboxed test machine, on which I try all kinds of software. It is as
>> good
>> > detecting malware as any AV I've used.
>> >
>> > I suspect that MS decided that with the bad reviews they had on previous
>> > attempts to develop an AV software, that they would make sure this
>> attempt
>> > (which came out at the same time as their spectacularly successful Win 7)
>> > would not tarnish the Win 7 debut.
>> >
>> > By the way, in case you are wondering, the 6th computer is an old, old
>> > laptop, maximum RAM = 128 MB, and is running Win 2000. It is stored in my
>> > truck and is used only when I need internet access away from home (like
>> > yesterday when I ate lunch at McDonalds (hooray for free internet
>> access).
>> > Actually, it does have Avast on it, probably 4.8, I'm not sure of the
>> > actual
>> > version number.
>> >
>> > Russ
>> >
>> > -----Original Message-----
>> > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
>> > Behalf Of Doug Mccarter
>> > Sent: Tuesday, January 26, 2010 6:55 AM
>> > To: Tech Support Guy Mailing List
>> > Subject: Re: TSGL: Avast 5.0 Installation question
>> >
>> > Have not had the nerve to trust the new MSSE yet.
>> >
>> > Avast 4.8 is still functioning and updating properly for me... just fear
>> > they will stop supporting updates for it before they get the bugs out of
>> > 5.0.
>> >
>> > I checked the Avast forums since my last post and it seems quite a few
>> > users
>> > are experiencing similar problems... could it be they released it too
>> soon?
>> >
>> > Thanks to all for your input.
>> >
>> > Doug
>> >
>> >
>> >
>> >
>> > ________________________________
>> > From: Russell W. Coover <coover at fastmail.fm>
>> > To: Tech Support Guy Mailing List <list at tsgserver.com>
>> > Sent: Tue, January 26, 2010 12:19:33 AM
>> > Subject: Re: TSGL: Avast 5.0 Installation question
>> >
>> > Perhaps it's a good time to give up on that machine with Avast. I've used
>> > and like Avast, but if it doesn't work, there are other free
>> alternatives.
>> > AVG is quite good, but it is a memory hog. Avir is also very good, but it
>> > does place a popup on your screen once a day. But Microsoft has recently
>> > introduced the freeware MS Security Essentials and I've found it to be
>> > quite
>> > good ... and the reviews from various professionals are, in general,
>> > glowing. So maybe it is time to switch.
>> >
>> > I think you'll like MSSE ...
>> >
>> > http://www.microsoft.com/Security_Essentials/
>> >
>> > Russ Coover
>> >
>> > -----Original Message-----
>> > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
>> > Behalf Of Doug Mccarter
>> > Sent: Monday, January 25, 2010 5:56 AM
>> > To: Tech Support Guy Mailing List
>> > Subject: Re: TSGL: Avast 5.0 Installation question
>> >
>> > Thanks for the reply, John.
>> >
>> > Yes, I used Revo to uninstall 4.8 first and Revo again to uninstall 5.0
>> > when
>> > it locked up the system, so I could return to 4.8.
>> >
>> > The only other security tool I have installed on the XP machine is
>> > MalwareBytes Anti-malware, but it is also on the Vista & Win 7 machines
>> > that
>> > Avast 5.0 installed on with no problem, so have ruled out a conflict with
>> > it.
>> >
>> > Any other ideas?
>> >
>> > Doug
>> >
>> >
>> >
>> >
>> > ________________________________
>> > From: Jon <jonpan at onlinehome.de>
>> > To: Tech Support Guy Mailing List <list at tsgserver.com>
>> > Sent: Mon, January 25, 2010 2:56:14 AM
>> > Subject: Re: TSGL: Avast 5.0 Installation question
>> >
>> > Don't know Avast - but did you re-install 4.8 after the first uninstall?
>> If
>> > you're going to do that again, I would remove all traces with a programme
>> > like RevoUninstaller, including registry entries, before installing
>> > version
>> > 5.0
>> > Otherwise, if Avast is in the 'uninstalled' state, I would search through
>> > the registry for 'Avast' and delete all entries, then try to install 5.0
>> >
>> > John
>> > Od/G
>> >
>> >
>> > ----- Original Message -----
>> > From: Doug Mccarter
>> > To: Tech Support Guy Mailing List
>> > Sent: Monday, January 25, 2010 2:54 AM
>> > Subject: TSGL: Avast 5.0 Installation question
>> >
>> >
>> > Has anyone had problems installing the new Avast 5.0 in Windows XP?
>> > I have tried twice, uninstalling 4.8 and rebooting first, but it locks up
>> > the computer before the installation completes. Any ideas what would
>> cause
>> > this?
>> >
>> > It installed on a laptop with Vista and another desktop with Windows 7
>> with
>> > no problems.
>> >
>> > Any advice would be appreciated.
>> >
>> > Doug McCarter
>> > Computer Guardian Angels
>> >
>> >
>> >
>> >
>> >
>> > ________________________________
>> > _______________________________________________
>> > Tech Support Guy Mailing List
>> > http://www.tsgserver.com/list/
>> > _______________________________________________
>> > Tech Support Guy Mailing List
>> > http://www.tsgserver.com/list/
>> > _______________________________________________
>> > Tech Support Guy Mailing List
>> > http://www.tsgserver.com/list/
>> >
>> >
>> > _______________________________________________
>> > Tech Support Guy Mailing List
>> > http://www.tsgserver.com/list/
>> > _______________________________________________
>> > Tech Support Guy Mailing List
>> > http://www.tsgserver.com/list/
>> >
>> >
>> > _______________________________________________
>> > Tech Support Guy Mailing List
>> > http://www.tsgserver.com/list/
>> >
>>
>>
>>
>> --
>> Thanks
>> Ian R-P
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>>
> 
> 
> 
> -- 
> Thanks
> Ian R-P
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/


From leebunyard at comcast.net  Wed Feb  3 12:38:31 2010
From: leebunyard at comcast.net (Lee Bunyard)
Date: Wed, 03 Feb 2010 09:38:31 -0800
Subject: TSGL: Avast 5.0 Installation question
In-Reply-To: <C7D3ADE362984BA5B9A426507DB30287@HeidisPC>
References: <66C3C8076F514A3292B05EF7E3571764@mine><1264024281.3317.7.camel@alan-dtpc><126470.10027.qm@web83004.mail.mud.yahoo.com><521314E324E24ACFBFF1B996568E4916@johnsp2><99026.30737.qm@web83003.mail.mud.yahoo.com><B37F745BB9944807A3A1E483503C2FF3@AcerLaptopPC><368810.52616.qm@web83006.mail.mud.yahoo.com><B60F4CB37AEE44CE883F8573259F6036@AcerLaptopPC><adc2940c1001290953j76026749v71c883b7edb15a01@mail.gmail.com><25853.43175.qm@web83004.mail.mud.yahoo.com><adc2940c1001292113k50831f0dx4416fe0b5287a249@mail.gmail.com>	<109816.84958.qm@web83007.mail.mud.yahoo.com>
	<C7D3ADE362984BA5B9A426507DB30287@HeidisPC>
Message-ID: <4B69B497.4020603@comcast.net>

You beat me to the punch on this, Heidi.  A couple of days ago, I also 
upgraded my laptop running XP from the Avast Free 4.8 AV to Avast Free 
5.xx WITHOUT uninstalling Avast 4.8.  The installation went without any 
problems.  I suspect they do not want you to first uninstall Avast 4.8 
because the installation process asks you which version of Avast you are 
currently running.  I like the new user interface of the Avast 5.xx.

FWIW--One of the things I did NOT opt to do was to allow the Avast 
download to also install the Chrome browser (it gives you the option to 
allow or not allow the Chrome installation).  I've had problems a few 
times in the past allowing unrelated programs to be installed along with 
the primary program I'm interested in.  I'm going to try the Chrome 
browser sometime soon but will do it as a totally separate installation.
Lee in the Mountains of Northern California
Where the rain and snow have temporarily stopped and it is SUNNY--I'm 
headed outside to get one of my motorcycles out to do a short ride while 
I have the chance.   LOL

Heidi Schr?der wrote:
> Hi everybody,
>
> just a note - I have not thought of this thread any more when the other day I went and updated (to version 5 of Avast) the old computer in the house running XP with all updates and it went without any problems and seems to work perfectly as well (updates are run automatically for example). I did not uninstall the old version 4.8 but just installed version 5 and thought if uninstalling was necessary I would be told and I was not told anything (except maybe re-starting after the installation was finished but am not sure any more about that as I installed quite a few updates and was told to start new every now and again). So either by now things are working or problems depend on special setting or whatever and not generally the OS XP?
>
> have a nice day
> Heidi from Berlin where we have as much snow as we never had for 30 years...
>
>
> ----- Original Message ----- 
> From: "Doug Mccarter" <cgangel at sbcglobal.net>
> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
> Sent: Saturday, January 30, 2010 4:52 PM
> Subject: Re: TSGL: Avast 5.0 Installation question
>
>
>   
>> Glad you got it OK.
>> I Hope the Avast crew is "frantically working" to fix version 5 problems with XP... time will tell. Surely they will get it fixed before they drop update support for 4.8. They have had an excellent track record over the past several years... one glitch that quarentined some critical system files last year and they had that fixed within hours.
>>
>> Doug
>>
>>
>>
>>
>> ________________________________
>> From: Ian Ramsey-Planck <ian at iarp.ca>
>> To: Tech Support Guy Mailing List <list at tsgserver.com>
>> Sent: Fri, January 29, 2010 11:13:44 PM
>> Subject: Re: TSGL: Avast 5.0 Installation question
>>
>> Hey,
>>
>> I received your folder share, as i am a dropbox user, the installer worked
>> perfect.
>>
>> Thanks
>>
>> On Fri, Jan 29, 2010 at 2:28 PM, Doug Mccarter <cgangel at sbcglobal.net>wrote:
>>
>>     
>>> Ian,
>>>
>>> I have uploaded the installation file and a registration key for Avast 4.8
>>> to DropBox.
>>> You should get an email from them with a link to download them.
>>>
>>> Doug McCarter
>>> Computer Guardian Angels
>>>
>>>
>>>
>>>
>>> ________________________________
>>> From: Ian Ramsey-Planck <ian at iarp.ca>
>>> To: Tech Support Guy Mailing List <list at tsgserver.com>
>>> Sent: Fri, January 29, 2010 11:53:34 AM
>>> Subject: Re: TSGL: Avast 5.0 Installation question
>>>
>>> Working on my grandfathers machine currently. It used to have Avast 4.8 but
>>> the update crashed and then avast went missing.
>>>
>>> I've been trying to install Avast 5 for hours now, but the only result i
>>> get
>>> is: "C:\Pro.........\AvastUI.exe: This application has failed to start
>>> because the application configuration is incorrect. Reinstalling the
>>> application may fix this problem"
>>>
>>> I've reinstalled 4 times now with no avail. Been googling to see if others
>>> have the problem and only seen a couple results with no cures.
>>>
>>> Does anyone on chance have the 4.8 installer with them? I usually save all
>>> exe's in a repos folder for future but it's missing.
>>>
>>> On Tue, Jan 26, 2010 at 1:52 PM, Russell W. Coover <coover at fastmail.fm
>>>       
>>>> wrote:
>>>>         
>>>> Just wondering ... will Avast 5 work with XP? I'd guess the developers
>>>> wrote
>>>> it to work with Win 7 and, to a lesser extent, Vista.
>>>>
>>>> I'm running MSSE on 5 computers (out of 6) and not only have I not had
>>>>         
>>> any
>>>       
>>>> problems, it has detected malware several times ... particularly on my
>>>> sandboxed test machine, on which I try all kinds of software. It is as
>>>>         
>>> good
>>>       
>>>> detecting malware as any AV I've used.
>>>>
>>>> I suspect that MS decided that with the bad reviews they had on previous
>>>> attempts to develop an AV software, that they would make sure this
>>>>         
>>> attempt
>>>       
>>>> (which came out at the same time as their spectacularly successful Win 7)
>>>> would not tarnish the Win 7 debut.
>>>>
>>>> By the way, in case you are wondering, the 6th computer is an old, old
>>>> laptop, maximum RAM = 128 MB, and is running Win 2000. It is stored in my
>>>> truck and is used only when I need internet access away from home (like
>>>> yesterday when I ate lunch at McDonalds (hooray for free internet
>>>>         
>>> access).
>>>       
>>>> Actually, it does have Avast on it, probably 4.8, I'm not sure of the
>>>> actual
>>>> version number.
>>>>
>>>> Russ
>>>>
>>>> -----Original Message-----
>>>> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
>>>> Behalf Of Doug Mccarter
>>>> Sent: Tuesday, January 26, 2010 6:55 AM
>>>> To: Tech Support Guy Mailing List
>>>> Subject: Re: TSGL: Avast 5.0 Installation question
>>>>
>>>> Have not had the nerve to trust the new MSSE yet.
>>>>
>>>> Avast 4.8 is still functioning and updating properly for me... just fear
>>>> they will stop supporting updates for it before they get the bugs out of
>>>> 5.0.
>>>>
>>>> I checked the Avast forums since my last post and it seems quite a few
>>>> users
>>>> are experiencing similar problems... could it be they released it too
>>>>         
>>> soon?
>>>       
>>>> Thanks to all for your input.
>>>>
>>>> Doug
>>>>
>>>>
>>>>
>>>>
>>>> ________________________________
>>>> From: Russell W. Coover <coover at fastmail.fm>
>>>> To: Tech Support Guy Mailing List <list at tsgserver.com>
>>>> Sent: Tue, January 26, 2010 12:19:33 AM
>>>> Subject: Re: TSGL: Avast 5.0 Installation question
>>>>
>>>> Perhaps it's a good time to give up on that machine with Avast. I've used
>>>> and like Avast, but if it doesn't work, there are other free
>>>>         
>>> alternatives.
>>>       
>>>> AVG is quite good, but it is a memory hog. Avir is also very good, but it
>>>> does place a popup on your screen once a day. But Microsoft has recently
>>>> introduced the freeware MS Security Essentials and I've found it to be
>>>> quite
>>>> good ... and the reviews from various professionals are, in general,
>>>> glowing. So maybe it is time to switch.
>>>>
>>>> I think you'll like MSSE ...
>>>>
>>>> http://www.microsoft.com/Security_Essentials/
>>>>
>>>> Russ Coover
>>>>
>>>> -----Original Message-----
>>>> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
>>>> Behalf Of Doug Mccarter
>>>> Sent: Monday, January 25, 2010 5:56 AM
>>>> To: Tech Support Guy Mailing List
>>>> Subject: Re: TSGL: Avast 5.0 Installation question
>>>>
>>>> Thanks for the reply, John.
>>>>
>>>> Yes, I used Revo to uninstall 4.8 first and Revo again to uninstall 5.0
>>>> when
>>>> it locked up the system, so I could return to 4.8.
>>>>
>>>> The only other security tool I have installed on the XP machine is
>>>> MalwareBytes Anti-malware, but it is also on the Vista & Win 7 machines
>>>> that
>>>> Avast 5.0 installed on with no problem, so have ruled out a conflict with
>>>> it.
>>>>
>>>> Any other ideas?
>>>>
>>>> Doug
>>>>
>>>>
>>>>
>>>>
>>>> ________________________________
>>>> From: Jon <jonpan at onlinehome.de>
>>>> To: Tech Support Guy Mailing List <list at tsgserver.com>
>>>> Sent: Mon, January 25, 2010 2:56:14 AM
>>>> Subject: Re: TSGL: Avast 5.0 Installation question
>>>>
>>>> Don't know Avast - but did you re-install 4.8 after the first uninstall?
>>>>         
>>> If
>>>       
>>>> you're going to do that again, I would remove all traces with a programme
>>>> like RevoUninstaller, including registry entries, before installing
>>>> version
>>>> 5.0
>>>> Otherwise, if Avast is in the 'uninstalled' state, I would search through
>>>> the registry for 'Avast' and delete all entries, then try to install 5.0
>>>>
>>>> John
>>>> Od/G
>>>>
>>>>
>>>> ----- Original Message -----
>>>> From: Doug Mccarter
>>>> To: Tech Support Guy Mailing List
>>>> Sent: Monday, January 25, 2010 2:54 AM
>>>> Subject: TSGL: Avast 5.0 Installation question
>>>>
>>>>
>>>> Has anyone had problems installing the new Avast 5.0 in Windows XP?
>>>> I have tried twice, uninstalling 4.8 and rebooting first, but it locks up
>>>> the computer before the installation completes. Any ideas what would
>>>>         
>>> cause
>>>       
>>>> this?
>>>>
>>>> It installed on a laptop with Vista and another desktop with Windows 7
>>>>         
>>> with
>>>       
>>>> no problems.
>>>>
>>>> Any advice would be appreciated.
>>>>
>>>> Doug McCarter
>>>> Computer Guardian Angels
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> ________________________________
>>>> _______________________________________________
>>>> Tech Support Guy Mailing List
>>>> http://www.tsgserver.com/list/
>>>> _______________________________________________
>>>> Tech Support Guy Mailing List
>>>> http://www.tsgserver.com/list/
>>>> _______________________________________________
>>>> Tech Support Guy Mailing List
>>>> http://www.tsgserver.com/list/
>>>>
>>>>
>>>> _______________________________________________
>>>> Tech Support Guy Mailing List
>>>> http://www.tsgserver.com/list/
>>>> _______________________________________________
>>>> Tech Support Guy Mailing List
>>>> http://www.tsgserver.com/list/
>>>>
>>>>
>>>> _______________________________________________
>>>> Tech Support Guy Mailing List
>>>> http://www.tsgserver.com/list/
>>>>
>>>>         
>>>
>>> --
>>> Thanks
>>> Ian R-P
>>> _______________________________________________
>>> Tech Support Guy Mailing List
>>> http://www.tsgserver.com/list/
>>> _______________________________________________
>>> Tech Support Guy Mailing List
>>> http://www.tsgserver.com/list/
>>>
>>>       
>>
>> -- 
>> Thanks
>> Ian R-P
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>>     
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>   

From edlynn at usa.com  Wed Feb  3 17:01:40 2010
From: edlynn at usa.com (EdlynnUSA)
Date: Wed, 3 Feb 2010 17:01:40 -0500
Subject: TSGL: cable for transferring data between two like OS machines
Message-ID: <3B234F3F63DD40B7BC6353ED49639CF5@mine>

I had the cable somewhere, but I have forgotten. The cable has two 'male' USB ends with, I think, an in- line adaptor. It had a part number. 

Anyone out there with a good memory or an extraa cable, or one for sale?

Thanks.  ED
(from coolish Floida)

The use: for transferring data and misc files from my old laptop to my new one, both are using XPPro and I have the original system CDs which provide a wizard for the purpose .


From ian at iarp.ca  Wed Feb  3 17:21:59 2010
From: ian at iarp.ca (Ian Ramsey-Planck)
Date: Wed, 3 Feb 2010 17:21:59 -0500
Subject: TSGL: cable for transferring data between two like OS machines
In-Reply-To: <3B234F3F63DD40B7BC6353ED49639CF5@mine>
References: <3B234F3F63DD40B7BC6353ED49639CF5@mine>
Message-ID: <adc2940c1002031421u1a01bc74p479e077196870a4@mail.gmail.com>

Sounds like LapLink's PCMover cable, belkin also had one if i remember
correctly. I don't have it, i'm just throwing those names out there in case
someone else needs a reminder.

On Wed, Feb 3, 2010 at 5:01 PM, EdlynnUSA <edlynn at usa.com> wrote:

> I had the cable somewhere, but I have forgotten. The cable has two 'male'
> USB ends with, I think, an in- line adaptor. It had a part number.
>
> Anyone out there with a good memory or an extraa cable, or one for sale?
>
> Thanks.  ED
> (from coolish Floida)
>
> The use: for transferring data and misc files from my old laptop to my new
> one, both are using XPPro and I have the original system CDs which provide a
> wizard for the purpose .
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>



-- 
Thanks
Ian R-P

From coover at fastmail.fm  Wed Feb  3 20:05:17 2010
From: coover at fastmail.fm (Russell W. Coover)
Date: Wed, 3 Feb 2010 17:05:17 -0800
Subject: TSGL: cable for transferring data between two like OS machines
In-Reply-To: <3B234F3F63DD40B7BC6353ED49639CF5@mine>
References: <3B234F3F63DD40B7BC6353ED49639CF5@mine>
Message-ID: <A0CBB95020DF435B8B60F855B6C0C325@AcerLaptopPC>

I googled "usb transfer cable" and found many such. Here is one for $14 ...

http://www.google.com/products/catalog?q=usb+transfer+cable&um=1&ie=UTF-8&ci
d=3250934172988297390&ei=nBxqS4-aMYaKsgOdy-CdBQ&sa=X&oi=product_catalog_resu
lt&ct=result&resnum=4&ved=0CCsQ8wIwAw#ps-sellers

Russ Coover

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of EdlynnUSA
Sent: Wednesday, February 03, 2010 2:02 PM
To: TechSupportGuys
Subject: TSGL: cable for transferring data between two like OS machines

I had the cable somewhere, but I have forgotten. The cable has two 'male'
USB ends with, I think, an in- line adaptor. It had a part number. 

Anyone out there with a good memory or an extraa cable, or one for sale?

Thanks.  ED
(from coolish Floida)

The use: for transferring data and misc files from my old laptop to my new
one, both are using XPPro and I have the original system CDs which provide a
wizard for the purpose .

_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From notetomike at gmail.com  Wed Feb  3 22:41:25 2010
From: notetomike at gmail.com (Mike Morgan)
Date: Wed, 3 Feb 2010 21:41:25 -0600
Subject: TSGL: cable for transferring data between two like OS machines
In-Reply-To: <3B234F3F63DD40B7BC6353ED49639CF5@mine>
References: <3B234F3F63DD40B7BC6353ED49639CF5@mine>
Message-ID: <73a2fd941002031941l476c53dbn488ac550b666119f@mail.gmail.com>

You can use a crossover cable (x/o). The wires are just paired differently
than the cat5 cables we use.
More than likely it is a different color and you should be able to read X/O
on the cable. .
They Look the same other than that. I have used it for data transfer and
works great. However I have
not done it for a few years at least. I looked it up on google. Just another
option that may work well for you.

http://www.google.com/search?source=ig&hl=en&rlz=&q=data+transfer+with+crossover+cable&aq=0&aqi=g1&oq=data+transfer+with+c

mike

On Wed, Feb 3, 2010 at 4:01 PM, EdlynnUSA <edlynn at usa.com> wrote:

> I had the cable somewhere, but I have forgotten. The cable has two 'male'
> USB ends with, I think, an in- line adaptor. It had a part number.
>
> Anyone out there with a good memory or an extraa cable, or one for sale?
>
> Thanks.  ED
> (from coolish Floida)
>
> The use: for transferring data and misc files from my old laptop to my new
> one, both are using XPPro and I have the original system CDs which provide a
> wizard for the purpose .
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>



-- 



U.S.A.

From edlynn at usa.com  Wed Feb  3 23:57:32 2010
From: edlynn at usa.com (EdlynnUSA)
Date: Wed, 3 Feb 2010 23:57:32 -0500
Subject: TSGL: cable for transferring data between two like OS machines
References: <3B234F3F63DD40B7BC6353ED49639CF5@mine>
	<adc2940c1002031421u1a01bc74p479e077196870a4@mail.gmail.com>
Message-ID: <30410B98B9C841229ADA5031FC6CC386@mine>

Ian -

Thanks a lot. At least part of my memory is still working.

I have a volnteer sending me one made by Cables to Go, that should work.

ED
  ----- Original Message ----- 
  From: Ian Ramsey-Planck 
  To: Tech Support Guy Mailing List 
  Sent: Wednesday, February 03, 2010 5:21 PM
  Subject: Re: TSGL: cable for transferring data between two like OS machines


  Sounds like LapLink's PCMover cable, belkin also had one if i remember
  correctly. I don't have it, i'm just throwing those names out there in case
  someone else needs a reminder.

  On Wed, Feb 3, 2010 at 5:01 PM, EdlynnUSA <edlynn at usa.com> wrote:

  > I had the cable somewhere, but I have forgotten. The cable has two 'male'
  > USB ends with, I think, an in- line adaptor. It had a part number.
  >
  > Anyone out there with a good memory or an extraa cable, or one for sale?
  >
  > Thanks.  ED
  > (from coolish Floida)
  >
  > The use: for transferring data and misc files from my old laptop to my new
  > one, both are using XPPro and I have the original system CDs which provide a
  > wizard for the purpose .
  >
  > _______________________________________________
  > Tech Support Guy Mailing List
  > http://www.tsgserver.com/list/
  >



  -- 
  Thanks
  Ian R-P
  _______________________________________________
  Tech Support Guy Mailing List
  http://www.tsgserver.com/list/

From edlynn at usa.com  Thu Feb  4 00:03:53 2010
From: edlynn at usa.com (EdlynnUSA)
Date: Thu, 4 Feb 2010 00:03:53 -0500
Subject: TSGL: cable for transferring data between two like OS machines
References: <3B234F3F63DD40B7BC6353ED49639CF5@mine>
	<73a2fd941002031941l476c53dbn488ac550b666119f@mail.gmail.com>
Message-ID: <B1E1FF27AE7340BDA51481152A0CF25D@mine>

Thanks Mike-

I have a volunteer donation on the way, and that should work. Your "X/O"jolts my memory.

ED


  ----- Original Message ----- 
  From: Mike Morgan 
  To: Tech Support Guy Mailing List 
  Sent: Wednesday, February 03, 2010 10:41 PM
  Subject: Re: TSGL: cable for transferring data between two like OS machines


  You can use a crossover cable (x/o). The wires are just paired differently
  than the cat5 cables we use.
  More than likely it is a different color and you should be able to read X/O
  on the cable. .
  They Look the same other than that. I have used it for data transfer and
  works great. However I have
  not done it for a few years at least. I looked it up on google. Just another
  option that may work well for you.

  http://www.google.com/search?source=ig&hl=en&rlz=&q=data+transfer+with+crossover+cable&aq=0&aqi=g1&oq=data+transfer+with+c

  mike

  On Wed, Feb 3, 2010 at 4:01 PM, EdlynnUSA <edlynn at usa.com> wrote:

  > I had the cable somewhere, but I have forgotten. The cable has two 'male'
  > USB ends with, I think, an in- line adaptor. It had a part number.
  >
  > Anyone out there with a good memory or an extraa cable, or one for sale?
  >
  > Thanks.  ED
  > (from coolish Floida)
  >
  > The use: for transferring data and misc files from my old laptop to my new
  > one, both are using XPPro and I have the original system CDs which provide a
  > wizard for the purpose .
  >
  > _______________________________________________
  > Tech Support Guy Mailing List
  > http://www.tsgserver.com/list/
  >



  -- 



  U.S.A.
  _______________________________________________
  Tech Support Guy Mailing List
  http://www.tsgserver.com/list/

From bo.maurin at ericsson.com  Mon Feb  8 06:22:01 2010
From: bo.maurin at ericsson.com (Bo Maurin)
Date: Mon, 8 Feb 2010 12:22:01 +0100
Subject: TSGL: PC to TV cable
In-Reply-To: <4B69B497.4020603@comcast.net>
References: <66C3C8076F514A3292B05EF7E3571764@mine><1264024281.3317.7.camel@alan-dtpc><126470.10027.qm@web83004.mail.mud.yahoo.com><521314E324E24ACFBFF1B996568E4916@johnsp2><99026.30737.qm@web83003.mail.mud.yahoo.com><B37F745BB9944807A3A1E483503C2FF3@AcerLaptopPC><368810.52616.qm@web83006.mail.mud.yahoo.com><B60F4CB37AEE44CE883F8573259F6036@AcerLaptopPC><adc2940c1001290953j76026749v71c883b7edb15a01@mail.gmail.com><25853.43175.qm@web83004.mail.mud.yahoo.com><adc2940c1001292113k50831f0dx4416fe0b5287a249@mail.gmail.com>
	<109816.84958.qm@web83007.mail.mud.yahoo.com>
	<C7D3ADE362984BA5B9A426507DB30287@HeidisPC>
	<4B69B497.4020603@comcast.net>
Message-ID: <701540AD7183544D8464174C0A18D32A81A42D@ESESSCMS0359.eemea.ericsson.se>

When connecting the PC to a TV set (note: I haven't bought the TV yet but will soon), I will have the following options

- DVI (PC) to DVI (TV)
- DVI (PC) to HDMI (TV)
- HDMI (PC) to DVI (TV)
- HDMI (PC) to HDMI (TV)

The purpose of this connection is to watch videos which are stored at the PC. I probably use separate cables for the audio. The TV will be a Samsung LCD (1080p)

Questions are:
1. Will there be any picture quality differences between those options?
2. Anything else I should consider when connection these two boxes

Regards / Bo

From deepend at tpg.com.au  Mon Feb  8 10:47:38 2010
From: deepend at tpg.com.au (Don Penlington)
Date: Tue, 09 Feb 2010 01:47:38 +1000
Subject: TSGL: PC to TV cable
In-Reply-To: <701540AD7183544D8464174C0A18D32A81A42D@ESESSCMS0359.eemea.
	ericsson.se>
References: <4B69B497.4020603@comcast.net>
	<66C3C8076F514A3292B05EF7E3571764@mine>
	<1264024281.3317.7.camel@alan-dtpc>
	<126470.10027.qm@web83004.mail.mud.yahoo.com>
	<521314E324E24ACFBFF1B996568E4916@johnsp2>
	<99026.30737.qm@web83003.mail.mud.yahoo.com>
	<B37F745BB9944807A3A1E483503C2FF3@AcerLaptopPC>
	<368810.52616.qm@web83006.mail.mud.yahoo.com>
	<B60F4CB37AEE44CE883F8573259F6036@AcerLaptopPC>
	<adc2940c1001290953j76026749v71c883b7edb15a01@mail.gmail.com>
	<25853.43175.qm@web83004.mail.mud.yahoo.com>
	<adc2940c1001292113k50831f0dx4416fe0b5287a249@mail.gmail.com>
	<109816.84958.qm@web83007.mail.mud.yahoo.com>
	<C7D3ADE362984BA5B9A426507DB30287@HeidisPC>
	<4B69B497.4020603@comcast.net>
Message-ID: <4.3.2.20100209012232.00c50580@mail.tpg.com.au>

Bo wrote:
>1. Will there be any picture quality differences between those options?
>2. Anything else I should consider when connection these two boxes?>>


i haven't tried it, so can only state what I've read in theory and what I 
believe.

1. All my info says that without doubt, hdmi to hdmi gives the best quality 
video. Some enthusiasts say the quality of hdmi cable can make a 
difference, others say it doesn't seem to matter much. I suppose it depends 
on the quality of signal being transmitted.

2. But I doubt that it's quite as clearcut as that. Much will depend on
     1. The size of TV screen. On a small screen you prolly won't see any 
noticeable difference unless you're up real close. The larger the screen, 
the more small differences will show up.
     2. Your sitting distance from the screen. Same applies as above. 
Closeup, like a desk monitor say 2 feet away, you will see a difference. 
Further away, say in    your lounge at several feet, I doubt you'd notice 
any real difference unless it's a really big HD plasma screen.
     3. The quality of movies you intend to play. HD or SD? Blueray?

3. I would at least go like to like---ie dvi to dvi or hdmi to hdmi.

4. The safest option in my opinion would be hdmi to hdmi using the best 
quality cable. Especially if you're going to watch the best quality blueray 
movies on a big screen.

5. Finally, how good is your eyesight? If you can't see a barn door at 8 
feet, a piece of old rope would prolly suffice.

Don Penlington





From hdavis1 at gmail.com  Mon Feb  8 11:53:00 2010
From: hdavis1 at gmail.com (H Davis)
Date: Mon, 08 Feb 2010 11:53:00 -0500
Subject: TSGL: PC to TV cable
In-Reply-To: <4.3.2.20100209012232.00c50580@mail.tpg.com.au>
References: <4B69B497.4020603@comcast.net>	<66C3C8076F514A3292B05EF7E3571764@mine>	<1264024281.3317.7.camel@alan-dtpc>	<126470.10027.qm@web83004.mail.mud.yahoo.com>	<521314E324E24ACFBFF1B996568E4916@johnsp2>	<99026.30737.qm@web83003.mail.mud.yahoo.com>	<B37F745BB9944807A3A1E483503C2FF3@AcerLaptopPC>	<368810.52616.qm@web83006.mail.mud.yahoo.com>	<B60F4CB37AEE44CE883F8573259F6036@AcerLaptopPC>	<adc2940c1001290953j76026749v71c883b7edb15a01@mail.gmail.com>	<25853.43175.qm@web83004.mail.mud.yahoo.com>	<adc2940c1001292113k50831f0dx4416fe0b5287a249@mail.gmail.com>	<109816.84958.qm@web83007.mail.mud.yahoo.com>	<C7D3ADE362984BA5B9A426507DB30287@HeidisPC>	<4B69B497.4020603@comcast.net>
	<4.3.2.20100209012232.00c50580@mail.tpg.com.au>
Message-ID: <4B70416C.80505@gmail.com>

Bo,

Hdmi is the best choice and carries the audio also so you don't need 
other cables. Don't know about the others.

The issue of cables is full of folk lure; gold cables, super expensive 
cables, etc. The signals are digital, meaning they are immune to the 
noise and signal attenuation problems that may have afflicted the old 
analog signals. If you've got enough noise or signal loss to make a 
difference to a digital signal you won't see anything. In the digital 
world it's pretty much you get a good signal or you don't. Buy cables 
with good construction quality but no other fancy features. A 6' hdmi 
cable should cost about $20 or so.

There's a great tutorial at: 
http://boardsus.playstation.com/playstation/board/message?message.uid=27027175#U27027175 
by a guy in the TV industry that really seems to know what he's talking 
about. It's a forum with a lot of posts starting back in 2006 so pack a 
lunch. Incredibly informative. One take away is that 1080p is overkill 
because here in the US no one is transmitting in 1080p. Everyone 
transmitting in HD, over the air or cable, is using either 1080i or 
720p. Second, most of the material available is still 480i, the old 
analog standard. The only 1080p source material is Blu Ray DVD's. Also, 
from a post on the web site mentioned above:

    So as you can see, let's say your buying a 40" TV...  The ONLY way
    you'll be able to tell the difference between a 1080 lines of
    resolution and 720 lines of resolution is if your sitting 5ft away
    or closer...   If your buying a 50" TV, it's about 7 ft...  60"
    makes it about 7.5 to 8ft...  So the honest truth is, in most
    peoples living rooms at normal viewing distances, you won't see the
    advantage of 1080 lines of resolution anyway.

There are some good deals on 720p plasma sets these days if you're price 
sensitive.

H Davis



Don Penlington wrote:
> Bo wrote:
>> 1. Will there be any picture quality differences between those options?
>> 2. Anything else I should consider when connection these two boxes?>>
>
>
> i haven't tried it, so can only state what I've read in theory and 
> what I believe.
>
> 1. All my info says that without doubt, hdmi to hdmi gives the best 
> quality video. Some enthusiasts say the quality of hdmi cable can make 
> a difference, others say it doesn't seem to matter much. I suppose it 
> depends on the quality of signal being transmitted.
>
> 2. But I doubt that it's quite as clearcut as that. Much will depend on
>     1. The size of TV screen. On a small screen you prolly won't see 
> any noticeable difference unless you're up real close. The larger the 
> screen, the more small differences will show up.
>     2. Your sitting distance from the screen. Same applies as above. 
> Closeup, like a desk monitor say 2 feet away, you will see a 
> difference. Further away, say in    your lounge at several feet, I 
> doubt you'd notice any real difference unless it's a really big HD 
> plasma screen.
>     3. The quality of movies you intend to play. HD or SD? Blueray?
>
> 3. I would at least go like to like---ie dvi to dvi or hdmi to hdmi.
>
> 4. The safest option in my opinion would be hdmi to hdmi using the 
> best quality cable. Especially if you're going to watch the best 
> quality blueray movies on a big screen.
>
> 5. Finally, how good is your eyesight? If you can't see a barn door at 
> 8 feet, a piece of old rope would prolly suffice.
>
> Don Penlington
>
>
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>

-- 
H Davis   hdavis1 at gmail.com


From coover at fastmail.fm  Mon Feb  8 14:01:08 2010
From: coover at fastmail.fm (Russell W. Coover)
Date: Mon, 8 Feb 2010 11:01:08 -0800
Subject: TSGL: PC to TV cable
In-Reply-To: <4B70416C.80505@gmail.com>
References: <4B69B497.4020603@comcast.net>	<66C3C8076F514A3292B05EF7E3571764@mine>	<1264024281.3317.7.camel@alan-dtpc>	<126470.10027.qm@web83004.mail.mud.yahoo.com>	<521314E324E24ACFBFF1B996568E4916@johnsp2>	<99026.30737.qm@web83003.mail.mud.yahoo.com>	<B37F745BB9944807A3A1E483503C2FF3@AcerLaptopPC>	<368810.52616.qm@web83006.mail.mud.yahoo.com>	<B60F4CB37AEE44CE883F8573259F6036@AcerLaptopPC>	<adc2940c1001290953j76026749v71c883b7edb15a01@mail.gmail.com>	<25853.43175.qm@web83004.mail.mud.yahoo.com>	<adc2940c1001292113k50831f0dx4416fe0b5287a249@mail.gmail.com>	<109816.84958.qm@web83007.mail.mud.yahoo.com>	<C7D3ADE362984BA5B9A426507DB30287@HeidisPC>	<4B69B497.4020603@comcast.net><4.3.2.20100209012232.00c50580@mail.tpg.com.au>
	<4B70416C.80505@gmail.com>
Message-ID: <4348316880CC42F4B64D00CDB733A27B@AcerLaptopPC>

H is correct. 

Use HDMI to HDMI if available. However, there will be one disadvantage ...
HDMI will not carry some forms of Closed Captioning (CC). That probably is
not a problem unless you or a family member is not partially deaf or watch
programs from the UK or other British Commonwealth nations, where the
accents make understanding difficult. I love to watch PBS programs such as
Masterpiece Theater, but only with the CC button depressed. 

Russ Coover

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of H Davis
Sent: Monday, February 08, 2010 8:53 AM
To: Tech Support Guy Mailing List
Subject: Re: TSGL: PC to TV cable

Bo,

Hdmi is the best choice and carries the audio also so you don't need 
other cables. Don't know about the others.

The issue of cables is full of folk lure; gold cables, super expensive 
cables, etc. The signals are digital, meaning they are immune to the 
noise and signal attenuation problems that may have afflicted the old 
analog signals. If you've got enough noise or signal loss to make a 
difference to a digital signal you won't see anything. In the digital 
world it's pretty much you get a good signal or you don't. Buy cables 
with good construction quality but no other fancy features. A 6' hdmi 
cable should cost about $20 or so.

There's a great tutorial at: 
http://boardsus.playstation.com/playstation/board/message?message.uid=270271
75#U27027175 
by a guy in the TV industry that really seems to know what he's talking 
about. It's a forum with a lot of posts starting back in 2006 so pack a 
lunch. Incredibly informative. One take away is that 1080p is overkill 
because here in the US no one is transmitting in 1080p. Everyone 
transmitting in HD, over the air or cable, is using either 1080i or 
720p. Second, most of the material available is still 480i, the old 
analog standard. The only 1080p source material is Blu Ray DVD's. Also, 
from a post on the web site mentioned above:

    So as you can see, let's say your buying a 40" TV...  The ONLY way
    you'll be able to tell the difference between a 1080 lines of
    resolution and 720 lines of resolution is if your sitting 5ft away
    or closer...   If your buying a 50" TV, it's about 7 ft...  60"
    makes it about 7.5 to 8ft...  So the honest truth is, in most
    peoples living rooms at normal viewing distances, you won't see the
    advantage of 1080 lines of resolution anyway.

There are some good deals on 720p plasma sets these days if you're price 
sensitive.

H Davis



Don Penlington wrote:
> Bo wrote:
>> 1. Will there be any picture quality differences between those options?
>> 2. Anything else I should consider when connection these two boxes?>>
>
>
> i haven't tried it, so can only state what I've read in theory and 
> what I believe.
>
> 1. All my info says that without doubt, hdmi to hdmi gives the best 
> quality video. Some enthusiasts say the quality of hdmi cable can make 
> a difference, others say it doesn't seem to matter much. I suppose it 
> depends on the quality of signal being transmitted.
>
> 2. But I doubt that it's quite as clearcut as that. Much will depend on
>     1. The size of TV screen. On a small screen you prolly won't see 
> any noticeable difference unless you're up real close. The larger the 
> screen, the more small differences will show up.
>     2. Your sitting distance from the screen. Same applies as above. 
> Closeup, like a desk monitor say 2 feet away, you will see a 
> difference. Further away, say in    your lounge at several feet, I 
> doubt you'd notice any real difference unless it's a really big HD 
> plasma screen.
>     3. The quality of movies you intend to play. HD or SD? Blueray?
>
> 3. I would at least go like to like---ie dvi to dvi or hdmi to hdmi.
>
> 4. The safest option in my opinion would be hdmi to hdmi using the 
> best quality cable. Especially if you're going to watch the best 
> quality blueray movies on a big screen.
>
> 5. Finally, how good is your eyesight? If you can't see a barn door at 
> 8 feet, a piece of old rope would prolly suffice.
>
> Don Penlington
>
>
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>

-- 
H Davis   hdavis1 at gmail.com

_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From cosmiovh at lgisp.net  Mon Feb  8 14:09:00 2010
From: cosmiovh at lgisp.net (Cosmio Von Hatten - Urban Networks)
Date: Mon, 8 Feb 2010 11:09:00 -0800
Subject: TSGL: PC to TV cable
In-Reply-To: <4348316880CC42F4B64D00CDB733A27B@AcerLaptopPC>
Message-ID: <!~!UENERkVCMDkAAQACAAAAAAAAAAAAAAAAABgAAAAAAAAADsm422labkShRH/RQnzp8oKQAAAQAAAAXXQF6lxIPEGaj73TCtV9ewEAAAAA@lgisp.net>

If the CC button is depressed maybe it just needs some tender loving
care.....

Sorry... I just had to say it...

:)

Cosmio 


-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com]
On Behalf Of Russell W. Coover
Sent: Monday, February 08, 2010 11:01 AM
To: 'Tech Support Guy Mailing List'
Subject: Re: TSGL: PC to TV cable


H is correct. 

Use HDMI to HDMI if available. However, there will be one disadvantage
...
HDMI will not carry some forms of Closed Captioning (CC). That
probably is
not a problem unless you or a family member is not partially deaf or
watch
programs from the UK or other British Commonwealth nations, where the
accents make understanding difficult. I love to watch PBS programs
such as
Masterpiece Theater, but only with the CC button depressed. 

Russ Coover

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com]
On
Behalf Of H Davis
Sent: Monday, February 08, 2010 8:53 AM
To: Tech Support Guy Mailing List
Subject: Re: TSGL: PC to TV cable

Bo,

Hdmi is the best choice and carries the audio also so you don't need 
other cables. Don't know about the others.

The issue of cables is full of folk lure; gold cables, super expensive

cables, etc. The signals are digital, meaning they are immune to the 
noise and signal attenuation problems that may have afflicted the old 
analog signals. If you've got enough noise or signal loss to make a 
difference to a digital signal you won't see anything. In the digital 
world it's pretty much you get a good signal or you don't. Buy cables 
with good construction quality but no other fancy features. A 6' hdmi 
cable should cost about $20 or so.

There's a great tutorial at: 
http://boardsus.playstation.com/playstation/board/message?message.uid=
270271
75#U27027175 
by a guy in the TV industry that really seems to know what he's
talking 
about. It's a forum with a lot of posts starting back in 2006 so pack
a 
lunch. Incredibly informative. One take away is that 1080p is overkill

because here in the US no one is transmitting in 1080p. Everyone 
transmitting in HD, over the air or cable, is using either 1080i or 
720p. Second, most of the material available is still 480i, the old 
analog standard. The only 1080p source material is Blu Ray DVD's.
Also, 
from a post on the web site mentioned above:

    So as you can see, let's say your buying a 40" TV...  The ONLY way
    you'll be able to tell the difference between a 1080 lines of
    resolution and 720 lines of resolution is if your sitting 5ft away
    or closer...   If your buying a 50" TV, it's about 7 ft...  60"
    makes it about 7.5 to 8ft...  So the honest truth is, in most
    peoples living rooms at normal viewing distances, you won't see
the
    advantage of 1080 lines of resolution anyway.

There are some good deals on 720p plasma sets these days if you're
price 
sensitive.

H Davis



Don Penlington wrote:
> Bo wrote:
>> 1. Will there be any picture quality differences between those
options?
>> 2. Anything else I should consider when connection these two
boxes?>>
>
>
> i haven't tried it, so can only state what I've read in theory and 
> what I believe.
>
> 1. All my info says that without doubt, hdmi to hdmi gives the best 
> quality video. Some enthusiasts say the quality of hdmi cable can
make 
> a difference, others say it doesn't seem to matter much. I suppose
it 
> depends on the quality of signal being transmitted.
>
> 2. But I doubt that it's quite as clearcut as that. Much will depend
on
>     1. The size of TV screen. On a small screen you prolly won't see

> any noticeable difference unless you're up real close. The larger
the 
> screen, the more small differences will show up.
>     2. Your sitting distance from the screen. Same applies as above.

> Closeup, like a desk monitor say 2 feet away, you will see a 
> difference. Further away, say in    your lounge at several feet, I 
> doubt you'd notice any real difference unless it's a really big HD 
> plasma screen.
>     3. The quality of movies you intend to play. HD or SD? Blueray?
>
> 3. I would at least go like to like---ie dvi to dvi or hdmi to hdmi.
>
> 4. The safest option in my opinion would be hdmi to hdmi using the 
> best quality cable. Especially if you're going to watch the best 
> quality blueray movies on a big screen.
>
> 5. Finally, how good is your eyesight? If you can't see a barn door
at 
> 8 feet, a piece of old rope would prolly suffice.
>
> Don Penlington
>
>
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>

-- 
H Davis   hdavis1 at gmail.com

_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/


_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From kathryn at bassett.net  Mon Feb  8 21:06:01 2010
From: kathryn at bassett.net (Kathryn Bassett)
Date: Mon, 8 Feb 2010 18:06:01 -0800
Subject: TSGL: Sound some places, not others
Message-ID: <000a01caa92c$6de6d520$49b47f60$@net>

I have problems hearing things on my Vista Home Premium 32bit laptop (Sony).
Some things come through fine, others, like most (not all) YouTube do not.
When I researched this about a year ago, the main solution talked about
(http://forums.adobe.com/thread/277973) was to go to
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings
_manager04.html and "allow third party flash settings". For a while that
worked, even though I would have to reboot to get it to take effect. Every
once in a while, I'd have to do it again - probably updates would "break" it
again. But that is no longer solving the problem. I keep the important
Windows updates current. This sound issue is a problem in both FF 3.5.7 and
IE 8.

Another place in the forums suggested "Click Start/Control panel/User
Accounts/ then click "Turn User Account Control off or on" untick box. Then
restart as requested, and test Flash on YouTube, if still not working
uninstall & reinstall using the downloadable installer" then that person
said having the UAC off was the only way to hear sound on YouTube. I already
have the UAC turned off, so that's not it, but I don't know what
downloadable installer is meant by the suggestion.

The UAC tip is also mentioned here:
http://thetechangel.com/blogberry/2008/10/adobe-flash-player-10-fix-for-vist
a-xp/ but I haven't followed the other steps there because it's over a year
old and I imagine it's no longer valid.

Another place talked about going to Control Panel > Sound > Playback tab.
There are a bunch "Speakers" there and they all say "working". There is also
a "Speakers/Headphones" SigmaTel High Definition Audio CODEC that says
working (and seems to be the default as it has a green checkmark) and one
called Digital Output Device (HDMI) that is also SigmaTel High Definition
Audio CODEC, which says Not plugged in. Since that's output, I doubt that's
an issue.

I've hunted through the forums and just don't see anything current about
fixing this issue.

Anyone have something current for this problem?

I've posted this in the forum http://forums.adobe.com/thread/572889 but you
guys have provided lots of good answers for other things, so I'm hopeful
you'll come through for me.


--
Kathryn Rhinehart Bassett (Pasadena CA)
"Genealogy is my bag" "GH is my soap"
kathryn at bassett.net
http://bassett.net?? 







From justin at whisperer.com.au  Tue Feb  9 00:00:22 2010
From: justin at whisperer.com.au (The Computer Whisperer)
Date: Tue, 9 Feb 2010 16:00:22 +1100
Subject: TSGL: PC to TV cable
In-Reply-To: <4348316880CC42F4B64D00CDB733A27B@AcerLaptopPC>
References: <66C3C8076F514A3292B05EF7E3571764@mine>
	<adc2940c1001290953j76026749v71c883b7edb15a01@mail.gmail.com>
	<25853.43175.qm@web83004.mail.mud.yahoo.com>
	<adc2940c1001292113k50831f0dx4416fe0b5287a249@mail.gmail.com>
	<109816.84958.qm@web83007.mail.mud.yahoo.com>
	<C7D3ADE362984BA5B9A426507DB30287@HeidisPC>
	<4B69B497.4020603@comcast.net>
	<4.3.2.20100209012232.00c50580@mail.tpg.com.au>
	<4B70416C.80505@gmail.com>
	<4348316880CC42F4B64D00CDB733A27B@AcerLaptopPC>
Message-ID: <2852b8d41002082100r7e9bc78dnfead6c2313afa80e@mail.gmail.com>

Same video quality for both styles of cable. HDMI is easier like Mr Davis
says.

Given the option, get a 1080p brand name screen such as a samsung.

you will notice the difference.




On 9 February 2010 06:01, Russell W. Coover <coover at fastmail.fm> wrote:

> H is correct.
>
> Use HDMI to HDMI if available. However, there will be one disadvantage ...
> HDMI will not carry some forms of Closed Captioning (CC). That probably is
> not a problem unless you or a family member is not partially deaf or watch
> programs from the UK or other British Commonwealth nations, where the
> accents make understanding difficult. I love to watch PBS programs such as
> Masterpiece Theater, but only with the CC button depressed.
>
> Russ Coover
>
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of H Davis
> Sent: Monday, February 08, 2010 8:53 AM
> To: Tech Support Guy Mailing List
> Subject: Re: TSGL: PC to TV cable
>
> Bo,
>
> Hdmi is the best choice and carries the audio also so you don't need
> other cables. Don't know about the others.
>
> The issue of cables is full of folk lure; gold cables, super expensive
> cables, etc. The signals are digital, meaning they are immune to the
> noise and signal attenuation problems that may have afflicted the old
> analog signals. If you've got enough noise or signal loss to make a
> difference to a digital signal you won't see anything. In the digital
> world it's pretty much you get a good signal or you don't. Buy cables
> with good construction quality but no other fancy features. A 6' hdmi
> cable should cost about $20 or so.
>
> There's a great tutorial at:
>
> http://boardsus.playstation.com/playstation/board/message?message.uid=270271
> 75#U27027175<http://boardsus.playstation.com/playstation/board/message?message.uid=270271%0A75#U27027175>
> by a guy in the TV industry that really seems to know what he's talking
> about. It's a forum with a lot of posts starting back in 2006 so pack a
> lunch. Incredibly informative. One take away is that 1080p is overkill
> because here in the US no one is transmitting in 1080p. Everyone
> transmitting in HD, over the air or cable, is using either 1080i or
> 720p. Second, most of the material available is still 480i, the old
> analog standard. The only 1080p source material is Blu Ray DVD's. Also,
> from a post on the web site mentioned above:
>
>    So as you can see, let's say your buying a 40" TV...  The ONLY way
>    you'll be able to tell the difference between a 1080 lines of
>    resolution and 720 lines of resolution is if your sitting 5ft away
>    or closer...   If your buying a 50" TV, it's about 7 ft...  60"
>    makes it about 7.5 to 8ft...  So the honest truth is, in most
>    peoples living rooms at normal viewing distances, you won't see the
>    advantage of 1080 lines of resolution anyway.
>
> There are some good deals on 720p plasma sets these days if you're price
> sensitive.
>
> H Davis
>
>
>
> Don Penlington wrote:
> > Bo wrote:
> >> 1. Will there be any picture quality differences between those options?
> >> 2. Anything else I should consider when connection these two boxes?>>
> >
> >
> > i haven't tried it, so can only state what I've read in theory and
> > what I believe.
> >
> > 1. All my info says that without doubt, hdmi to hdmi gives the best
> > quality video. Some enthusiasts say the quality of hdmi cable can make
> > a difference, others say it doesn't seem to matter much. I suppose it
> > depends on the quality of signal being transmitted.
> >
> > 2. But I doubt that it's quite as clearcut as that. Much will depend on
> >     1. The size of TV screen. On a small screen you prolly won't see
> > any noticeable difference unless you're up real close. The larger the
> > screen, the more small differences will show up.
> >     2. Your sitting distance from the screen. Same applies as above.
> > Closeup, like a desk monitor say 2 feet away, you will see a
> > difference. Further away, say in    your lounge at several feet, I
> > doubt you'd notice any real difference unless it's a really big HD
> > plasma screen.
> >     3. The quality of movies you intend to play. HD or SD? Blueray?
> >
> > 3. I would at least go like to like---ie dvi to dvi or hdmi to hdmi.
> >
> > 4. The safest option in my opinion would be hdmi to hdmi using the
> > best quality cable. Especially if you're going to watch the best
> > quality blueray movies on a big screen.
> >
> > 5. Finally, how good is your eyesight? If you can't see a barn door at
> > 8 feet, a piece of old rope would prolly suffice.
> >
> > Don Penlington
> >
> >
> >
> >
> > _______________________________________________
> > Tech Support Guy Mailing List
> > http://www.tsgserver.com/list/
> >
>
> --
> H Davis   hdavis1 at gmail.com
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>

From coover at fastmail.fm  Tue Feb  9 17:14:02 2010
From: coover at fastmail.fm (Russell W. Coover)
Date: Tue, 9 Feb 2010 14:14:02 -0800
Subject: TSGL: Sound some places, not others
In-Reply-To: <000a01caa92c$6de6d520$49b47f60$@net>
References: <000a01caa92c$6de6d520$49b47f60$@net>
Message-ID: <AB5496BECEE9440A9A5E933D2B0E9257@OwnerPC>

Frankly, this answer is based on zero knowledge about your problem ... but
the first thought that came to me was about "codecs". Are you sure you have
the necessary codecs installed? 

I like the codecs that come from a Canadian programmer known as Shark007.
His Codec Packs have just about everything you could need. For Vista, he has
a free codec pack simply called "Windows Vista Codecs" and the download link
is through MajorGeeks ... 

http://www.majorgeeks.com/download.php?det=5326

There are a couple of disadvantages with his packs. This has to do with his
installer and the fact that he releases updates rather frequently. If you
wish to update, you must first uninstall the version you are running before
execution of the new version. And to uninstall, you must first right click
on the shortcut to the application and choose "Run as Administrator" from
the Context Menu, and then uninstall within the resulting GUI of the
application. It's a bit weird and it seems that this should be unnecessary,
but Shark007 has stated that he will not make any changes to make the
process any easier. 

Shark007 also has codecs for Win 7 32 bit and a 64 bit application addition
to his 32 bit applications. These also have the requirement to use "Run as
Administrator" and to uninstall before running an update installation. 

Russ Coover  

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Kathryn Bassett
Sent: Monday, February 08, 2010 6:06 PM
To: 'Tech Support Guy Mailing List'
Subject: TSGL: Sound some places, not others

I have problems hearing things on my Vista Home Premium 32bit laptop (Sony).
Some things come through fine, others, like most (not all) YouTube do not.
When I researched this about a year ago, the main solution talked about
(http://forums.adobe.com/thread/277973) was to go to
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings
_manager04.html and "allow third party flash settings". For a while that
worked, even though I would have to reboot to get it to take effect. Every
once in a while, I'd have to do it again - probably updates would "break" it
again. But that is no longer solving the problem. I keep the important
Windows updates current. This sound issue is a problem in both FF 3.5.7 and
IE 8.

Another place in the forums suggested "Click Start/Control panel/User
Accounts/ then click "Turn User Account Control off or on" untick box. Then
restart as requested, and test Flash on YouTube, if still not working
uninstall & reinstall using the downloadable installer" then that person
said having the UAC off was the only way to hear sound on YouTube. I already
have the UAC turned off, so that's not it, but I don't know what
downloadable installer is meant by the suggestion.

The UAC tip is also mentioned here:
http://thetechangel.com/blogberry/2008/10/adobe-flash-player-10-fix-for-vist
a-xp/ but I haven't followed the other steps there because it's over a year
old and I imagine it's no longer valid.

Another place talked about going to Control Panel > Sound > Playback tab.
There are a bunch "Speakers" there and they all say "working". There is also
a "Speakers/Headphones" SigmaTel High Definition Audio CODEC that says
working (and seems to be the default as it has a green checkmark) and one
called Digital Output Device (HDMI) that is also SigmaTel High Definition
Audio CODEC, which says Not plugged in. Since that's output, I doubt that's
an issue.

I've hunted through the forums and just don't see anything current about
fixing this issue.

Anyone have something current for this problem?

I've posted this in the forum http://forums.adobe.com/thread/572889 but you
guys have provided lots of good answers for other things, so I'm hopeful
you'll come through for me.


--
Kathryn Rhinehart Bassett (Pasadena CA)
"Genealogy is my bag" "GH is my soap"
kathryn at bassett.net
http://bassett.net?? 






_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From bo.maurin at ericsson.com  Wed Feb 10 03:43:35 2010
From: bo.maurin at ericsson.com (Bo Maurin)
Date: Wed, 10 Feb 2010 09:43:35 +0100
Subject: TSGL: PC to TV cable
In-Reply-To: <2852b8d41002082100r7e9bc78dnfead6c2313afa80e@mail.gmail.com>
References: <66C3C8076F514A3292B05EF7E3571764@mine>
	<adc2940c1001290953j76026749v71c883b7edb15a01@mail.gmail.com>
	<25853.43175.qm@web83004.mail.mud.yahoo.com>
	<adc2940c1001292113k50831f0dx4416fe0b5287a249@mail.gmail.com>
	<109816.84958.qm@web83007.mail.mud.yahoo.com>
	<C7D3ADE362984BA5B9A426507DB30287@HeidisPC>	<4B69B497.4020603@comcast.net>
	<4.3.2.20100209012232.00c50580@mail.tpg.com.au>	<4B70416C.80505@gmail.com>
	<4348316880CC42F4B64D00CDB733A27B@AcerLaptopPC>
	<2852b8d41002082100r7e9bc78dnfead6c2313afa80e@mail.gmail.com>
Message-ID: <701540AD7183544D8464174C0A18D32A85DB2B@ESESSCMS0359.eemea.ericsson.se>

Thank you all for the advices.

My own thought was that since DVI can send signals with resolution far higher than any TV set capable of, then it would be no difference between DVI and HDMI.

I will go for HDMI though with the added feature that this connector is much smaller in footprint.

Thanks / Bo

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of The Computer Whisperer
Sent: den 9 februari 2010 06:00
To: Tech Support Guy Mailing List
Subject: Re: TSGL: PC to TV cable

Same video quality for both styles of cable. HDMI is easier like Mr Davis says.

Given the option, get a 1080p brand name screen such as a samsung.

you will notice the difference.




On 9 February 2010 06:01, Russell W. Coover <coover at fastmail.fm> wrote:

> H is correct.
>
> Use HDMI to HDMI if available. However, there will be one disadvantage ...
> HDMI will not carry some forms of Closed Captioning (CC). That 
> probably is not a problem unless you or a family member is not 
> partially deaf or watch programs from the UK or other British 
> Commonwealth nations, where the accents make understanding difficult. 
> I love to watch PBS programs such as Masterpiece Theater, but only with the CC button depressed.
>
> Russ Coover
>
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] 
> On Behalf Of H Davis
> Sent: Monday, February 08, 2010 8:53 AM
> To: Tech Support Guy Mailing List
> Subject: Re: TSGL: PC to TV cable
>
> Bo,
>
> Hdmi is the best choice and carries the audio also so you don't need 
> other cables. Don't know about the others.
>
> The issue of cables is full of folk lure; gold cables, super expensive 
> cables, etc. The signals are digital, meaning they are immune to the 
> noise and signal attenuation problems that may have afflicted the old 
> analog signals. If you've got enough noise or signal loss to make a 
> difference to a digital signal you won't see anything. In the digital 
> world it's pretty much you get a good signal or you don't. Buy cables 
> with good construction quality but no other fancy features. A 6' hdmi 
> cable should cost about $20 or so.
>
> There's a great tutorial at:
>
> http://boardsus.playstation.com/playstation/board/message?message.uid=
> 270271 
> 75#U27027175<http://boardsus.playstation.com/playstation/board/message
> ?message.uid=270271%0A75#U27027175>
> by a guy in the TV industry that really seems to know what he's 
> talking about. It's a forum with a lot of posts starting back in 2006 
> so pack a lunch. Incredibly informative. One take away is that 1080p 
> is overkill because here in the US no one is transmitting in 1080p. 
> Everyone transmitting in HD, over the air or cable, is using either 
> 1080i or 720p. Second, most of the material available is still 480i, 
> the old analog standard. The only 1080p source material is Blu Ray 
> DVD's. Also, from a post on the web site mentioned above:
>
>    So as you can see, let's say your buying a 40" TV...  The ONLY way
>    you'll be able to tell the difference between a 1080 lines of
>    resolution and 720 lines of resolution is if your sitting 5ft away
>    or closer...   If your buying a 50" TV, it's about 7 ft...  60"
>    makes it about 7.5 to 8ft...  So the honest truth is, in most
>    peoples living rooms at normal viewing distances, you won't see the
>    advantage of 1080 lines of resolution anyway.
>
> There are some good deals on 720p plasma sets these days if you're 
> price sensitive.
>
> H Davis
>
>
>
> Don Penlington wrote:
> > Bo wrote:
> >> 1. Will there be any picture quality differences between those options?
> >> 2. Anything else I should consider when connection these two 
> >> boxes?>>
> >
> >
> > i haven't tried it, so can only state what I've read in theory and 
> > what I believe.
> >
> > 1. All my info says that without doubt, hdmi to hdmi gives the best 
> > quality video. Some enthusiasts say the quality of hdmi cable can 
> > make a difference, others say it doesn't seem to matter much. I 
> > suppose it depends on the quality of signal being transmitted.
> >
> > 2. But I doubt that it's quite as clearcut as that. Much will depend on
> >     1. The size of TV screen. On a small screen you prolly won't see 
> > any noticeable difference unless you're up real close. The larger 
> > the screen, the more small differences will show up.
> >     2. Your sitting distance from the screen. Same applies as above.
> > Closeup, like a desk monitor say 2 feet away, you will see a
> > difference. Further away, say in    your lounge at several feet, I
> > doubt you'd notice any real difference unless it's a really big HD 
> > plasma screen.
> >     3. The quality of movies you intend to play. HD or SD? Blueray?
> >
> > 3. I would at least go like to like---ie dvi to dvi or hdmi to hdmi.
> >
> > 4. The safest option in my opinion would be hdmi to hdmi using the 
> > best quality cable. Especially if you're going to watch the best 
> > quality blueray movies on a big screen.
> >
> > 5. Finally, how good is your eyesight? If you can't see a barn door 
> > at
> > 8 feet, a piece of old rope would prolly suffice.
> >
> > Don Penlington
> >
> >
> >
> >
> > _______________________________________________
> > Tech Support Guy Mailing List
> > http://www.tsgserver.com/list/
> >
>
> --
> H Davis   hdavis1 at gmail.com
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/


From ian at iarp.ca  Wed Feb 10 15:20:44 2010
From: ian at iarp.ca (Ian Ramsey-Planck)
Date: Wed, 10 Feb 2010 15:20:44 -0500
Subject: TSGL: Possible Windows Update Problem
Message-ID: <adc2940c1002101220u7947e0f2sf2eda5da21024e0@mail.gmail.com>

Hey all,

Just a headups, 4 people called me in the last 24 hours. After they updated
their machines it BSOD's on windows logo and locks up on mup.sys during safe
mode boot. Both my laptop and desktop are sitting here with 11 updates
waiting to install and i canceled them.

All these machines were XP PRO so the problem maybe only on XP machines. The
only way i found to fix it was to do a system repair using the original XP
disc. Took about 45minutes and didn't seem to harm any programs.

Anyone else heard this? My first call came in 7pm yesterday(tuesday) and
worked on it till about 2am trying all sorts of stuff until i said screw it,
backed everything up ready to clean install and then remembered the system
repair util.

-- 
Thanks
Ian R-P

From coover at fastmail.fm  Wed Feb 10 16:30:46 2010
From: coover at fastmail.fm (Russell W. Coover)
Date: Wed, 10 Feb 2010 13:30:46 -0800
Subject: TSGL: Possible Windows Update Problem
In-Reply-To: <adc2940c1002101220u7947e0f2sf2eda5da21024e0@mail.gmail.com>
References: <adc2940c1002101220u7947e0f2sf2eda5da21024e0@mail.gmail.com>
Message-ID: <C9674CCF2106479E9788F96820CA117B@AcerLaptopPC>

I've only updated 3 machines to yesterday's updates, all Win 7. No problems
with any of them ... The other 3 are XP or Win 2000. I think I'll hold off
on the updates for them.

By the way ... I just installed the latest update for SIW, version 2010
Build 0210, and it seems to cause a blue screen because of a driver conflict
with ti21sony.sys. This driver is a Texas Instruments driver for a memory
card reader. 

I've contacted Gabriel Topala, the software author of SIW, and (hopefully)
he is busy at work trying to figure out what is wrong through the use of
data I have sent to him through his debugging program. 

Or maybe I should contact my Electrical Engineering brother, Paul, one of
the top IP people at Texas Instruments in Stafford, Tx. I'm sure he'll be
happy (hah) to help. 

Russ Coover

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Ian Ramsey-Planck
Sent: Wednesday, February 10, 2010 12:21 PM
To: TSGL
Subject: TSGL: Possible Windows Update Problem

Hey all,

Just a headups, 4 people called me in the last 24 hours. After they updated
their machines it BSOD's on windows logo and locks up on mup.sys during safe
mode boot. Both my laptop and desktop are sitting here with 11 updates
waiting to install and i canceled them.

All these machines were XP PRO so the problem maybe only on XP machines. The
only way i found to fix it was to do a system repair using the original XP
disc. Took about 45minutes and didn't seem to harm any programs.

Anyone else heard this? My first call came in 7pm yesterday(tuesday) and
worked on it till about 2am trying all sorts of stuff until i said screw it,
backed everything up ready to clean install and then remembered the system
repair util.

-- 
Thanks
Ian R-P
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From leebunyard at comcast.net  Wed Feb 10 16:31:01 2010
From: leebunyard at comcast.net (Lee Bunyard)
Date: Wed, 10 Feb 2010 13:31:01 -0800
Subject: TSGL: Possible Windows Update Problem
In-Reply-To: <adc2940c1002101220u7947e0f2sf2eda5da21024e0@mail.gmail.com>
References: <adc2940c1002101220u7947e0f2sf2eda5da21024e0@mail.gmail.com>
Message-ID: <4B732595.7010309@comcast.net>

I assume you're talking about the latest bunch of MS Windows security 
updates et al???  I have XP Home on my old laptop and it updated all of 
the latest MS updates this morning without any problem.  I don't know 
how different XP Pro is from XP Home so no idea whether that explains 
the difference or if something else entirely may be involved. 
Lee in the Mountains of Northern California

Ian Ramsey-Planck wrote:
> Hey all,
>
> Just a headups, 4 people called me in the last 24 hours. After they updated
> their machines it BSOD's on windows logo and locks up on mup.sys during safe
> mode boot. Both my laptop and desktop are sitting here with 11 updates
> waiting to install and i canceled them.
>
> All these machines were XP PRO so the problem maybe only on XP machines. The
> only way i found to fix it was to do a system repair using the original XP
> disc. Took about 45minutes and didn't seem to harm any programs.
>
> Anyone else heard this? My first call came in 7pm yesterday(tuesday) and
> worked on it till about 2am trying all sorts of stuff until i said screw it,
> backed everything up ready to clean install and then remembered the system
> repair util.
>
>   

From genebrown at comcast.net  Wed Feb 10 18:31:02 2010
From: genebrown at comcast.net (Gene Brown)
Date: Wed, 10 Feb 2010 18:31:02 -0500
Subject: TSGL: Possible Windows Update Problem
In-Reply-To: <adc2940c1002101220u7947e0f2sf2eda5da21024e0@mail.gmail.com>
References: <adc2940c1002101220u7947e0f2sf2eda5da21024e0@mail.gmail.com>
Message-ID: <913994684.20100210183102@comcast.net>


On Wednesday, February 10, 2010, 3:20:44 PM, Ian wrote:

> Just a headups, 4 people called me in the last 24 hours. After they updated
> their machines it BSOD's on windows logo and locks up on mup.sys during safe
> mode boot. Both my laptop and desktop are sitting here with 11 updates
> waiting to install and i canceled them.

I have a laptop with XP Pro on it, and after reading this message I
decided to fire it up and install any updates to see what happens.  I
did so and it updated with no problems.  (I think I only had 10
updates waiting, not 11.)

So it worked fine for me.



From dogbert at earthlink.net  Wed Feb 10 18:49:30 2010
From: dogbert at earthlink.net (Dogbert)
Date: Wed, 10 Feb 2010 18:49:30 -0500
Subject: TSGL: Possible Windows Update Problem
In-Reply-To: <913994684.20100210183102@comcast.net>
References: <adc2940c1002101220u7947e0f2sf2eda5da21024e0@mail.gmail.com>
	<913994684.20100210183102@comcast.net>
Message-ID: <000501caaaab$b0905920$0201a8c0@hbcanon>

Happened to me also. WXP Pro
HBCanon
Geneva FL 

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Gene
Brown
Sent: Wednesday, February 10, 2010 18:31
To: Tech Support Guy Mailing List
Subject: Re: TSGL: Possible Windows Update Problem


On Wednesday, February 10, 2010, 3:20:44 PM, Ian wrote:

> Just a headups, 4 people called me in the last 24 hours. After they 
> updated their machines it BSOD's on windows logo and locks up on 
> mup.sys during safe mode boot. Both my laptop and desktop are sitting 
> here with 11 updates waiting to install and i canceled them.

I have a laptop with XP Pro on it, and after reading this message I decided to fire it up
and install any updates to see what happens.  I did so and it updated with no problems.
(I think I only had 10 updates waiting, not 11.)

So it worked fine for me.


_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From ian at iarp.ca  Wed Feb 10 18:49:39 2010
From: ian at iarp.ca (Ian Ramsey-Planck)
Date: Wed, 10 Feb 2010 18:49:39 -0500
Subject: TSGL: Possible Windows Update Problem
In-Reply-To: <913994684.20100210183102@comcast.net>
References: <adc2940c1002101220u7947e0f2sf2eda5da21024e0@mail.gmail.com>
	<913994684.20100210183102@comcast.net>
Message-ID: <adc2940c1002101549g5a9756cv191876df1299fa59@mail.gmail.com>

Just tried it on my laptop which i use with experimental software and end up
redoing anyways, and it crapped out on me BSOD'ing and such. Good excuse to
finally install this win7 disc i ordered from dell with the laptop. My
desktop updated fine though.

On Wed, Feb 10, 2010 at 6:31 PM, Gene Brown <genebrown at comcast.net> wrote:

>
> On Wednesday, February 10, 2010, 3:20:44 PM, Ian wrote:
>
> > Just a headups, 4 people called me in the last 24 hours. After they
> updated
> > their machines it BSOD's on windows logo and locks up on mup.sys during
> safe
> > mode boot. Both my laptop and desktop are sitting here with 11 updates
> > waiting to install and i canceled them.
>
> I have a laptop with XP Pro on it, and after reading this message I
> decided to fire it up and install any updates to see what happens.  I
> did so and it updated with no problems.  (I think I only had 10
> updates waiting, not 11.)
>
> So it worked fine for me.
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>



-- 
Thanks
Ian R-P

From ian at iarp.ca  Wed Feb 10 18:52:35 2010
From: ian at iarp.ca (Ian Ramsey-Planck)
Date: Wed, 10 Feb 2010 18:52:35 -0500
Subject: TSGL: Possible Windows Update Problem
In-Reply-To: <000501caaaab$b0905920$0201a8c0@hbcanon>
References: <adc2940c1002101220u7947e0f2sf2eda5da21024e0@mail.gmail.com>
	<913994684.20100210183102@comcast.net>
	<000501caaaab$b0905920$0201a8c0@hbcanon>
Message-ID: <adc2940c1002101552w502aba2bve46c2152d417005e@mail.gmail.com>

Random thought here, does your machine happen to be a Dell? 3 of my original
4 were all dell laptops, including my own which i just sent in my last email
making it 5 for the last 24 hours.

On Wed, Feb 10, 2010 at 6:49 PM, Dogbert <dogbert at earthlink.net> wrote:

> Happened to me also. WXP Pro
> HBCanon
> Geneva FL
>
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of Gene
> Brown
> Sent: Wednesday, February 10, 2010 18:31
> To: Tech Support Guy Mailing List
> Subject: Re: TSGL: Possible Windows Update Problem
>
>
> On Wednesday, February 10, 2010, 3:20:44 PM, Ian wrote:
>
> > Just a headups, 4 people called me in the last 24 hours. After they
> > updated their machines it BSOD's on windows logo and locks up on
> > mup.sys during safe mode boot. Both my laptop and desktop are sitting
> > here with 11 updates waiting to install and i canceled them.
>
> I have a laptop with XP Pro on it, and after reading this message I decided
> to fire it up
> and install any updates to see what happens.  I did so and it updated with
> no problems.
> (I think I only had 10 updates waiting, not 11.)
>
> So it worked fine for me.
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>



-- 
Thanks
Ian R-P

From dogbert at earthlink.net  Wed Feb 10 19:55:53 2010
From: dogbert at earthlink.net (Dogbert)
Date: Wed, 10 Feb 2010 19:55:53 -0500
Subject: TSGL: Possible Windows Update Problem
In-Reply-To: <adc2940c1002101552w502aba2bve46c2152d417005e@mail.gmail.com>
References: <adc2940c1002101220u7947e0f2sf2eda5da21024e0@mail.gmail.com><913994684.20100210183102@comcast.net><000501caaaab$b0905920$0201a8c0@hbcanon>
	<adc2940c1002101552w502aba2bve46c2152d417005e@mail.gmail.com>
Message-ID: <000901caaab4$f6680d90$0201a8c0@hbcanon>

Mine is a home built, ASUS A7V266-E.
HBCanon
Geneva FL 

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Ian
Ramsey-Planck
Sent: Wednesday, February 10, 2010 18:53
To: Tech Support Guy Mailing List
Subject: Re: TSGL: Possible Windows Update Problem

Random thought here, does your machine happen to be a Dell? 3 of my original
4 were all dell laptops, including my own which i just sent in my last email making it 5
for the last 24 hours.

On Wed, Feb 10, 2010 at 6:49 PM, Dogbert <dogbert at earthlink.net> wrote:

> Happened to me also. WXP Pro
> HBCanon
> Geneva FL
>
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] 
> On Behalf Of Gene Brown
> Sent: Wednesday, February 10, 2010 18:31
> To: Tech Support Guy Mailing List
> Subject: Re: TSGL: Possible Windows Update Problem
>
>
> On Wednesday, February 10, 2010, 3:20:44 PM, Ian wrote:
>
> > Just a headups, 4 people called me in the last 24 hours. After they 
> > updated their machines it BSOD's on windows logo and locks up on 
> > mup.sys during safe mode boot. Both my laptop and desktop are 
> > sitting here with 11 updates waiting to install and i canceled them.
>
> I have a laptop with XP Pro on it, and after reading this message I 
> decided to fire it up and install any updates to see what happens.  I 
> did so and it updated with no problems.
> (I think I only had 10 updates waiting, not 11.)
>
> So it worked fine for me.
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>



--
Thanks
Ian R-P
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From rbingham at copper.net  Thu Feb 11 14:35:23 2010
From: rbingham at copper.net (Dick )
Date: Thu, 11 Feb 2010 14:35:23 -0500
Subject: TSGL: Acrobat reader 9.0 automatically dialsup connection : How
	stop ?
Message-ID: <4B745BFB.27632.A72FCE@rbingham.copper.net>

Acrobat reader 9.0 automatically attempts to dial up a connection on system STARTUP 
 : How stop  ?


 Reader normally seems to function if you try to open a .pdf file  obtained 
elsewhere. Not had this problem with earlier version of Reader.   Have I set add-
ons, preferences, other incorrectly ? 


Info : running MS windows XP Pro,  IE 8.0 
                 (( sorry : System Info balked-hung , could not get "Software/      
                 startup programs" to list ))

Tried Adobe Acrobat Reader forums  : result slow, tried to download  a Forum PDF ( 
http://www.adobe.com/devnet/pdf/pdfs/PDFReference.pdf. ) but was unsuccessful. 

Tried other versions of Acrobat Help  but seem to get lost among CONNECT, etc. 

 Please straighten me out. Yes, I'm old but not completely feeble... yet.   Thanks. 


-- Dick ,   rbingham at copper.net



From carmelloz at yahoo.com  Thu Feb 11 14:55:28 2010
From: carmelloz at yahoo.com (Ray)
Date: Thu, 11 Feb 2010 11:55:28 -0800 (PST)
Subject: TSGL: Acrobat reader 9.0 automatically dialsup connection : How
	stop ?
In-Reply-To: <4B745BFB.27632.A72FCE@rbingham.copper.net>
Message-ID: <876759.21027.qm@web50404.mail.re2.yahoo.com>

Dick, 

Sorry, don't know the answer since I haven't used this program in several years since finding FoxitReader.? It's very small and fast, unlike the overbloated resource hog that Adobe Reader is. You might want to uninstall Adobe and give this a try......I don't think you'll be disappointed. 

Get it here:
http://www.foxitsoftware.com/pdf/reader/

or here:
http://www.filehippo.com/download_foxit/

Good luck!

--- On Thu, 2/11/10, Dick <rbingham at copper.net> wrote:

From: Dick <rbingham at copper.net>
Subject: TSGL: Acrobat reader 9.0 automatically dialsup connection : How stop ?
To: list at tsgserver.com
Date: Thursday, February 11, 2010, 12:35 PM

Acrobat reader 9.0 automatically attempts to dial up a connection on system STARTUP 
 : How stop? ?


 Reader normally seems to function if you try to open a .pdf file? obtained 
elsewhere. Not had this problem with earlier version of Reader.???Have I set add-
ons, preferences, other incorrectly ? 


Info : running MS windows XP Pro,? IE 8.0 
? ? ? ? ? ? ? ???(( sorry : System Info balked-hung , could not get "Software/? ? ? 
? ? ? ? ? ? ? ???startup programs" to list ))

Tried Adobe Acrobat Reader forums? : result slow, tried to download? a Forum PDF ( 
http://www.adobe.com/devnet/pdf/pdfs/PDFReference.pdf. ) but was unsuccessful. 

Tried other versions of Acrobat Help? but seem to get lost among CONNECT, etc. 

 Please straighten me out. Yes, I'm old but not completely feeble... yet.???Thanks. 


-- Dick ,???rbingham at copper.net


_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



      

From cosmiovh at lgisp.net  Thu Feb 11 15:20:15 2010
From: cosmiovh at lgisp.net (Cosmio Von Hatten - Urban Networks)
Date: Thu, 11 Feb 2010 12:20:15 -0800
Subject: TSGL: Acrobat reader 9.0 automatically dialsup connection :
	Howstop ?
In-Reply-To: <4B745BFB.27632.A72FCE@rbingham.copper.net>
Message-ID: <!~!UENERkVCMDkAAQACAAAAAAAAAAAAAAAAABgAAAAAAAAADsm422labkShRH/RQnzp8oKQAAAQAAAA+e4wiKh+80qgjgEsJwSTDAEAAAAA@lgisp.net>

I suspect that it's trying to automatically update itself and if it
can't find a network connection will try to use a dialup connection.

Cosmio Von Hatten
Technical Consultant / Client Relations
Urban Networks Inc.
4647 Hastings Street
Burnaby BC V5C 2K6

Tel:  (604) 439-8530
Fax:  (604) 320-1607
Email:  support at ubn.ca

To further discuss this issue, please "Reply" to this
message and do not modify the subject line.

This electronic communication and any files transmitted
with it are intended only for the use of the addressee and
may contain information which is privileged and confidential
and is protected by law. If you are not the intended recipient,
you are hereby notified that any dissemination, distribution or
copying of this communication is strictly prohibited. If you have
received this communication in error, please notify the sender
and delete this communication from your server.




-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com]
On Behalf Of Dick 
Sent: Thursday, February 11, 2010 11:35 AM
To: list at tsgserver.com
Subject: TSGL: Acrobat reader 9.0 automatically dialsup connection :
Howstop ?


Acrobat reader 9.0 automatically attempts to dial up a connection on
system STARTUP 
 : How stop  ?


 Reader normally seems to function if you try to open a .pdf file
obtained 
elsewhere. Not had this problem with earlier version of Reader.   Have
I set add-
ons, preferences, other incorrectly ? 


Info : running MS windows XP Pro,  IE 8.0 
                 (( sorry : System Info balked-hung , could not get
"Software/      
                 startup programs" to list ))

Tried Adobe Acrobat Reader forums  : result slow, tried to download  a
Forum PDF ( 
http://www.adobe.com/devnet/pdf/pdfs/PDFReference.pdf. ) but was
unsuccessful. 

Tried other versions of Acrobat Help  but seem to get lost among
CONNECT, etc. 

 Please straighten me out. Yes, I'm old but not completely feeble...
yet.   Thanks. 


-- Dick ,   rbingham at copper.net


_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From tbrandl2 at chello.at  Thu Feb 11 15:38:17 2010
From: tbrandl2 at chello.at (Tilman Brandl)
Date: Thu, 11 Feb 2010 21:38:17 +0100
Subject: TSGL: Acrobat reader 9.0 automatically dialsup connection :
	Howstop ?
References: <4B745BFB.27632.A72FCE@rbingham.copper.net>
Message-ID: <29B2C8EC42A44AF5A3F5D92F9AE90916@til4200>

Hi Dick,

like Ray, I've also started using FoxiReader some time ago, and hardly ever are tempted using the Acrobat version again. It's indeed very small and fast.
Since some time I have switched again, this time to PDF-Xchange Viewer. Although with a bigger RAM footprint, I just like it a little bit better ...

As to Acrobat dialling home, I guess you could perhaps make your firewall stop outgoing connections (not sure what this would do to clicking on weblinks inside a pdf-document?). 

Regards
Tilman

----- Original Message ----- 
From: "Dick " <rbingham at copper.net>
To: <list at tsgserver.com>
Sent: Thursday, February 11, 2010 8:35 PM
Subject: TSGL: Acrobat reader 9.0 automatically dialsup connection : Howstop ?


> Acrobat reader 9.0 automatically attempts to dial up a connection on system STARTUP 
> : How stop  ?
> 
> 
> Reader normally seems to function if you try to open a .pdf file  obtained 
> elsewhere. Not had this problem with earlier version of Reader.   Have I set add-
> ons, preferences, other incorrectly ? 
> 
> 
> Info : running MS windows XP Pro,  IE 8.0 
>                 (( sorry : System Info balked-hung , could not get "Software/      
>                 startup programs" to list ))
> 
> Tried Adobe Acrobat Reader forums  : result slow, tried to download  a Forum PDF ( 
> http://www.adobe.com/devnet/pdf/pdfs/PDFReference.pdf. ) but was unsuccessful. 
> 
> Tried other versions of Acrobat Help  but seem to get lost among CONNECT, etc. 
> 
> Please straighten me out. Yes, I'm old but not completely feeble... yet.   Thanks. 
> 
> 
> -- Dick ,   rbingham at copper.net



From golddave at gmail.com  Thu Feb 11 17:00:21 2010
From: golddave at gmail.com (David Goldstein)
Date: Thu, 11 Feb 2010 17:00:21 -0500
Subject: TSGL: Inserting Images in Word Document
Message-ID: <f133ff3d1002111400p40925e4ct1b7dffb1c642d88e@mail.gmail.com>

I have a Word document that consists of letters resulting from a mail
merge. I'd like to add an image to each letter without having to rerun
the merge.  Is there a way I can search and insert the image?

Thanks,
Dave


From hdavis1 at gmail.com  Thu Feb 11 20:14:28 2010
From: hdavis1 at gmail.com (H Davis)
Date: Thu, 11 Feb 2010 20:14:28 -0500
Subject: TSGL: PC to TV cable
In-Reply-To: <701540AD7183544D8464174C0A18D32A85DB2B@ESESSCMS0359.eemea.ericsson.se>
References: <66C3C8076F514A3292B05EF7E3571764@mine>	<adc2940c1001290953j76026749v71c883b7edb15a01@mail.gmail.com>	<25853.43175.qm@web83004.mail.mud.yahoo.com>	<adc2940c1001292113k50831f0dx4416fe0b5287a249@mail.gmail.com>	<109816.84958.qm@web83007.mail.mud.yahoo.com>	<C7D3ADE362984BA5B9A426507DB30287@HeidisPC>	<4B69B497.4020603@comcast.net>	<4.3.2.20100209012232.00c50580@mail.tpg.com.au>	<4B70416C.80505@gmail.com>	<4348316880CC42F4B64D00CDB733A27B@AcerLaptopPC>	<2852b8d41002082100r7e9bc78dnfead6c2313afa80e@mail.gmail.com>
	<701540AD7183544D8464174C0A18D32A85DB2B@ESESSCMS0359.eemea.ericsson.se>
Message-ID: <4B74AB74.1080105@gmail.com>

Bo,

There is one other consideration that I just thought of.

I'm not sure I have this exactly right but my understanding is that HDMI 
is the movie industries answer to preventing pirated movies. The cable 
is only part of a complete system that includes electronics in all newer 
digital video devices.

If you connect a high resolution source, like a Blu Ray DVD player to a 
TV using an HDMI (or DVI, I think) cable the TV will tell the DVD that 
it can't record hi def pictures. The DVD player will then supply a hi 
def signal to the TV. If you connect the same 2 devices with older style 
cables there is no mechanism for the TV to tell the DVD player that it 
has no hi def recording capability so the DVD player will play it safe 
and supply only a 480i signal to the TV.

If you connect a Blu Ray player to a Blue Ray recorder and put a copy 
protected DVD in the player it won't send a hi def signal to the 
recorder. You can connect the 2 devices with the older analog cables (if 
the devices have those connectors) but these outputs are low def so you 
won't get a hi def recording.

The movie industry is paranoid about this after seeing what happened to 
the music industry. All newer devices include this checking and will 
prevent hi def signals from copy protected source material being sent to 
any device that can make a hi def recording. A low res substitute will 
be provided instead.

H Davis


Bo Maurin wrote:
> Thank you all for the advices.
>
> My own thought was that since DVI can send signals with resolution far higher than any TV set capable of, then it would be no difference between DVI and HDMI.
>
> I will go for HDMI though with the added feature that this connector is much smaller in footprint.
>
> Thanks / Bo
>
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of The Computer Whisperer
> Sent: den 9 februari 2010 06:00
> To: Tech Support Guy Mailing List
> Subject: Re: TSGL: PC to TV cable
>
> Same video quality for both styles of cable. HDMI is easier like Mr Davis says.
>
> Given the option, get a 1080p brand name screen such as a samsung.
>
> you will notice the difference.
>
>
>
>
> On 9 February 2010 06:01, Russell W. Coover <coover at fastmail.fm> wrote:
>
>   
>> H is correct.
>>
>> Use HDMI to HDMI if available. However, there will be one disadvantage ...
>> HDMI will not carry some forms of Closed Captioning (CC). That 
>> probably is not a problem unless you or a family member is not 
>> partially deaf or watch programs from the UK or other British 
>> Commonwealth nations, where the accents make understanding difficult. 
>> I love to watch PBS programs such as Masterpiece Theater, but only with the CC button depressed.
>>
>> Russ Coover
>>
>> -----Original Message-----
>> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] 
>> On Behalf Of H Davis
>> Sent: Monday, February 08, 2010 8:53 AM
>> To: Tech Support Guy Mailing List
>> Subject: Re: TSGL: PC to TV cable
>>
>> Bo,
>>
>> Hdmi is the best choice and carries the audio also so you don't need 
>> other cables. Don't know about the others.
>>
>> The issue of cables is full of folk lure; gold cables, super expensive 
>> cables, etc. The signals are digital, meaning they are immune to the 
>> noise and signal attenuation problems that may have afflicted the old 
>> analog signals. If you've got enough noise or signal loss to make a 
>> difference to a digital signal you won't see anything. In the digital 
>> world it's pretty much you get a good signal or you don't. Buy cables 
>> with good construction quality but no other fancy features. A 6' hdmi 
>> cable should cost about $20 or so.
>>
>> There's a great tutorial at:
>>
>> http://boardsus.playstation.com/playstation/board/message?message.uid=
>> 270271 
>> 75#U27027175<http://boardsus.playstation.com/playstation/board/message
>> ?message.uid=270271%0A75#U27027175>
>> by a guy in the TV industry that really seems to know what he's 
>> talking about. It's a forum with a lot of posts starting back in 2006 
>> so pack a lunch. Incredibly informative. One take away is that 1080p 
>> is overkill because here in the US no one is transmitting in 1080p. 
>> Everyone transmitting in HD, over the air or cable, is using either 
>> 1080i or 720p. Second, most of the material available is still 480i, 
>> the old analog standard. The only 1080p source material is Blu Ray 
>> DVD's. Also, from a post on the web site mentioned above:
>>
>>    So as you can see, let's say your buying a 40" TV...  The ONLY way
>>    you'll be able to tell the difference between a 1080 lines of
>>    resolution and 720 lines of resolution is if your sitting 5ft away
>>    or closer...   If your buying a 50" TV, it's about 7 ft...  60"
>>    makes it about 7.5 to 8ft...  So the honest truth is, in most
>>    peoples living rooms at normal viewing distances, you won't see the
>>    advantage of 1080 lines of resolution anyway.
>>
>> There are some good deals on 720p plasma sets these days if you're 
>> price sensitive.
>>
>> H Davis
>>
>>
>>
>> Don Penlington wrote:
>>     
>>> Bo wrote:
>>>       
>>>> 1. Will there be any picture quality differences between those options?
>>>> 2. Anything else I should consider when connection these two 
>>>> boxes?>>
>>>>         
>>> i haven't tried it, so can only state what I've read in theory and 
>>> what I believe.
>>>
>>> 1. All my info says that without doubt, hdmi to hdmi gives the best 
>>> quality video. Some enthusiasts say the quality of hdmi cable can 
>>> make a difference, others say it doesn't seem to matter much. I 
>>> suppose it depends on the quality of signal being transmitted.
>>>
>>> 2. But I doubt that it's quite as clearcut as that. Much will depend on
>>>     1. The size of TV screen. On a small screen you prolly won't see 
>>> any noticeable difference unless you're up real close. The larger 
>>> the screen, the more small differences will show up.
>>>     2. Your sitting distance from the screen. Same applies as above.
>>> Closeup, like a desk monitor say 2 feet away, you will see a
>>> difference. Further away, say in    your lounge at several feet, I
>>> doubt you'd notice any real difference unless it's a really big HD 
>>> plasma screen.
>>>     3. The quality of movies you intend to play. HD or SD? Blueray?
>>>
>>> 3. I would at least go like to like---ie dvi to dvi or hdmi to hdmi.
>>>
>>> 4. The safest option in my opinion would be hdmi to hdmi using the 
>>> best quality cable. Especially if you're going to watch the best 
>>> quality blueray movies on a big screen.
>>>
>>> 5. Finally, how good is your eyesight? If you can't see a barn door 
>>> at
>>> 8 feet, a piece of old rope would prolly suffice.
>>>
>>> Don Penlington
>>>
>>>
>>>
>>>
>>> _______________________________________________
>>> Tech Support Guy Mailing List
>>> http://www.tsgserver.com/list/
>>>
>>>       
>> --
>> H Davis   hdavis1 at gmail.com
>>
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>>
>>
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>>
>>     
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>   

-- 
H Davis   hdavis1 at gmail.com


From hdavis1 at gmail.com  Thu Feb 11 20:20:15 2010
From: hdavis1 at gmail.com (H Davis)
Date: Thu, 11 Feb 2010 20:20:15 -0500
Subject: TSGL: Acrobat reader 9.0 automatically dialsup connection : How
 stop ?
In-Reply-To: <4B745BFB.27632.A72FCE@rbingham.copper.net>
References: <4B745BFB.27632.A72FCE@rbingham.copper.net>
Message-ID: <4B74ACCF.3010400@gmail.com>

Another vote for Foxit Reader or nearly anything other than Adobe. I 
used to spend more time updating Adobe Reader because of security 
problems than I did using it.

H Davis

Dick wrote:
> Acrobat reader 9.0 automatically attempts to dial up a connection on system STARTUP 
>  : How stop  ?
>
>
>  Reader normally seems to function if you try to open a .pdf file  obtained 
> elsewhere. Not had this problem with earlier version of Reader.   Have I set add-
> ons, preferences, other incorrectly ? 
>
>
> Info : running MS windows XP Pro,  IE 8.0 
>                  (( sorry : System Info balked-hung , could not get "Software/      
>                  startup programs" to list ))
>
> Tried Adobe Acrobat Reader forums  : result slow, tried to download  a Forum PDF ( 
> http://www.adobe.com/devnet/pdf/pdfs/PDFReference.pdf. ) but was unsuccessful. 
>
> Tried other versions of Acrobat Help  but seem to get lost among CONNECT, etc. 
>
>  Please straighten me out. Yes, I'm old but not completely feeble... yet.   Thanks. 
>
>
> -- Dick ,   rbingham at copper.net
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>   

-- 
H Davis   hdavis1 at gmail.com


From wseehorn at earthlink.net  Thu Feb 11 20:41:21 2010
From: wseehorn at earthlink.net (Willard Seehorn)
Date: Thu, 11 Feb 2010 20:41:21 -0500
Subject: TSGL: Acrobat reader 9.0 automatically dialsup connection : How
 stop ?
In-Reply-To: <876759.21027.qm@web50404.mail.re2.yahoo.com>
References: <4B745BFB.27632.A72FCE@rbingham.copper.net>
	<876759.21027.qm@web50404.mail.re2.yahoo.com>
Message-ID: <E1NfkXO-0004HH-T1@elasmtp-scoter.atl.sa.earthlink.net>

At 02:55 PM 2/11/2010, you wrote:
>Dick,
>
>Sorry, don't know the answer since I haven't used this program in 
>several years since finding FoxitReader.  It's very small and fast, 
>unlike the overbloated resource hog that Adobe Reader is. You might 
>want to uninstall Adobe and give this a try......I don't think 
>you'll be disappointed.
>
>Get it here:
>http://www.foxitsoftware.com/pdf/reader/
>
>or here:
>http://www.filehippo.com/download_foxit/


What is the Foxit toolbar it wants to install?'


Willard

From tbrandl2 at chello.at  Fri Feb 12 06:58:37 2010
From: tbrandl2 at chello.at (Tilman Brandl)
Date: Fri, 12 Feb 2010 12:58:37 +0100
Subject: TSGL: Inserting Images in Word Document
References: <f133ff3d1002111400p40925e4ct1b7dffb1c642d88e@mail.gmail.com>
Message-ID: <D3165BB579E244C5A8683E7812E440A3@til4200>

David,

let me guess, it's one and the same pic for each document, that you want to insert, right?

I guess there IS a way of inserting by searching for a distinctive combination of e.g. text and formatting, let's say consisting of the word '...Texas' + 2 linebreaks. It helps to have a copy of your letter and running a few trials to figure it out before you ruin all your letters ;-/)

Personally I have never tried to insert a picture using search and replace, and don't know whether this can be done at all, other than using maybe a Word field function (?). 
One way to accomplish what you need maybe could be to (1) write a macro, another one to  (2) search through each letter (Ctrl+F) and manually insert the picture at the right place, pressing Shift+Ins. (you must copy it before, Ctrl+Ins)

The latter can also be accomplished using a two-tier process, if your search pattern is a complex one. First, you run a single search and replace, replacing a distinctive (to be found only once in your letter) text-formatting combo with some dummy text like for instance # or perhaps #*, something unmistakable anyway. Later you do search for that dummy again using the search command, and put the picture in it's place manually. (This way you won't have to type in a complex search pattern each time anew).

Hope all this didn't come across as too complicated.

Tilman

----- Original Message ----- 
From: "David Goldstein" <golddave at gmail.com>
To: <list at tsgserver.com>
Sent: Thursday, February 11, 2010 11:00 PM
Subject: TSGL: Inserting Images in Word Document


>I have a Word document that consists of letters resulting from a mail
> merge. I'd like to add an image to each letter without having to rerun
> the merge.  Is there a way I can search and insert the image?
> 
> Thanks,
> Dave
> 
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>


From michaelsweeden at comcast.net  Fri Feb 12 08:24:57 2010
From: michaelsweeden at comcast.net (Michael Sweeden)
Date: Fri, 12 Feb 2010 08:24:57 -0500
Subject: TSGL: Outlook 2007 Contacts showing appointment subject in name
	field when choosing email recipients - what ?!?
Message-ID: <C2BDB5FD1FE54C6DA3CB832BF215CB6B@michael>

I have a friend running Outlook 2007 and he's done something I cannot figure
out how to reverse. If he opens his contacts they all display correctly and
nothing seems amiss. But, when her creates a new email and presses the "To"
button to bring up the names list, the names display as blank. I've found
through trial and error that the "Name" column is actually showing the
"appointment subject" field - what?!? I can put the name into the
appointment subject field, then it appears on the list. It's like, when
choosing email recipients, the name field has been remapped to the
appointment subject field, and I have no idea how he did this nor do I know
how to reverse it. Any help would be greatly appreciated.

Thanks!  


From golddave at gmail.com  Fri Feb 12 09:44:13 2010
From: golddave at gmail.com (David Goldstein)
Date: Fri, 12 Feb 2010 09:44:13 -0500
Subject: TSGL: Inserting Images in Word Document
In-Reply-To: <D3165BB579E244C5A8683E7812E440A3@til4200>
References: <f133ff3d1002111400p40925e4ct1b7dffb1c642d88e@mail.gmail.com>
	<D3165BB579E244C5A8683E7812E440A3@til4200>
Message-ID: <f133ff3d1002120644q1c9c0956t4487308b89c59230@mail.gmail.com>

Very helpful. Thanks.

Yes, it's the same image. It's the signature of the letter writer.


On Fri, Feb 12, 2010 at 6:58 AM, Tilman Brandl <tbrandl2 at chello.at> wrote:
> David,
>
> let me guess, it's one and the same pic for each document, that you want to insert, right?
>
> I guess there IS a way of inserting by searching for a distinctive combination of e.g. text and formatting, let's say consisting of the word '...Texas' + 2 linebreaks. It helps to have a copy of your letter and running a few trials to figure it out before you ruin all your letters ;-/)
>
> Personally I have never tried to insert a picture using search and replace, and don't know whether this can be done at all, other than using maybe a Word field function (?).
> One way to accomplish what you need maybe could be to (1) write a macro, another one to ?(2) search through each letter (Ctrl+F) and manually insert the picture at the right place, pressing Shift+Ins. (you must copy it before, Ctrl+Ins)
>
> The latter can also be accomplished using a two-tier process, if your search pattern is a complex one. First, you run a single search and replace, replacing a distinctive (to be found only once in your letter) text-formatting combo with some dummy text like for instance # or perhaps #*, something unmistakable anyway. Later you do search for that dummy again using the search command, and put the picture in it's place manually. (This way you won't have to type in a complex search pattern each time anew).
>
> Hope all this didn't come across as too complicated.
>
> Tilman
>
> ----- Original Message -----
> From: "David Goldstein" <golddave at gmail.com>
> To: <list at tsgserver.com>
> Sent: Thursday, February 11, 2010 11:00 PM
> Subject: TSGL: Inserting Images in Word Document
>
>
>>I have a Word document that consists of letters resulting from a mail
>> merge. I'd like to add an image to each letter without having to rerun
>> the merge. ?Is there a way I can search and insert the image?
>>
>> Thanks,
>> Dave
>>
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>


From ian at iarp.ca  Fri Feb 12 10:27:03 2010
From: ian at iarp.ca (Ian Ramsey-Planck)
Date: Fri, 12 Feb 2010 10:27:03 -0500
Subject: TSGL: Possible Windows Update Problem
In-Reply-To: <000901caaab4$f6680d90$0201a8c0@hbcanon>
References: <adc2940c1002101220u7947e0f2sf2eda5da21024e0@mail.gmail.com>
	<913994684.20100210183102@comcast.net>
	<000501caaaab$b0905920$0201a8c0@hbcanon>
	<adc2940c1002101552w502aba2bve46c2152d417005e@mail.gmail.com>
	<000901caaab4$f6680d90$0201a8c0@hbcanon>
Message-ID: <adc2940c1002120727x36b70992q2bb53b1706a8bf18@mail.gmail.com>

http://bit.ly/bhdCyV - Post from Infoworld about it

http://bit.ly/blwAFJ - Microsoft forums with an apparent fix on it.

On Wed, Feb 10, 2010 at 7:55 PM, Dogbert <dogbert at earthlink.net> wrote:

> Mine is a home built, ASUS A7V266-E.
> HBCanon
> Geneva FL
>
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of Ian
> Ramsey-Planck
> Sent: Wednesday, February 10, 2010 18:53
> To: Tech Support Guy Mailing List
> Subject: Re: TSGL: Possible Windows Update Problem
>
> Random thought here, does your machine happen to be a Dell? 3 of my
> original
> 4 were all dell laptops, including my own which i just sent in my last
> email making it 5
> for the last 24 hours.
>
> On Wed, Feb 10, 2010 at 6:49 PM, Dogbert <dogbert at earthlink.net> wrote:
>
> > Happened to me also. WXP Pro
> > HBCanon
> > Geneva FL
> >
> > -----Original Message-----
> > From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com]
> > On Behalf Of Gene Brown
> > Sent: Wednesday, February 10, 2010 18:31
> > To: Tech Support Guy Mailing List
> > Subject: Re: TSGL: Possible Windows Update Problem
> >
> >
> > On Wednesday, February 10, 2010, 3:20:44 PM, Ian wrote:
> >
> > > Just a headups, 4 people called me in the last 24 hours. After they
> > > updated their machines it BSOD's on windows logo and locks up on
> > > mup.sys during safe mode boot. Both my laptop and desktop are
> > > sitting here with 11 updates waiting to install and i canceled them.
> >
> > I have a laptop with XP Pro on it, and after reading this message I
> > decided to fire it up and install any updates to see what happens.  I
> > did so and it updated with no problems.
> > (I think I only had 10 updates waiting, not 11.)
> >
> > So it worked fine for me.
> >
> >
> > _______________________________________________
> > Tech Support Guy Mailing List
> > http://www.tsgserver.com/list/
> >
> >
> > _______________________________________________
> > Tech Support Guy Mailing List
> > http://www.tsgserver.com/list/
> >
>
>
>
> --
> Thanks
> Ian R-P
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>



-- 
Thanks
Ian R-P

From leebunyard at comcast.net  Fri Feb 12 12:07:44 2010
From: leebunyard at comcast.net (Lee Bunyard)
Date: Fri, 12 Feb 2010 09:07:44 -0800
Subject: TSGL: Re Microsoft Halts Windows Update Due to BSOD Problems
Message-ID: <4B758AE0.2030206@comcast.net>

http://blogs.zdnet.com/microsoft/?p=5250&tag=nl.e539

From leebunyard at comcast.net  Fri Feb 12 18:28:54 2010
From: leebunyard at comcast.net (Lee Bunyard)
Date: Fri, 12 Feb 2010 15:28:54 -0800
Subject: TSGL: Re Problems with Avast Free 5.xx
Message-ID: <4B75E435.5090509@comcast.net>

A week or two ago, someone posted a note about a problem downloading and 
installing the new Avast 5.xx Free AV product on their pc running XP 
Pro.  I subsequently downloaded and installed Avast 5.xx on my laptop 
running XP Home and posted a note that it had gone without any 
problems.  It continues to work fine.

I also use the Avast 4.8 Free AV product on my desktop running Vista and 
decided to upgrade it to the 5.xx version also.  It did NOT go well.  I 
got a message that it had installed OK but then I had another  message 
that Avast could not establish an Internet connection (Comcast 
broadband).  In addition, I discovered that the installation of Avast 
5.xx had somehow disabled the Internet connection of my email client 
(Thunderbird) and browser (Firefox).  I could not get either of them to 
work.  I uninstalled and tried to reinstall Avast 5.xx twice more but it 
did the same thing each time.  I finally uninstalled Avast and did a 
System Restore that got my Internet connection to Thunderbird and 
Firefox working again.  I gave up and decided to reinstall the older 
version of Avast again.  I couldn't find the Avast 4.8 that had been on 
the desktop, evidently installing the newer Avast version removes the 
older one.  I was unable to locate a website where I could obtain a 4.8 
version of Avast but did locate a 4.7 version.  I installed the 4.7 
version, it installed and works fine. 

I've encountered this problem with the pc running Vista of a software 
product not being able to automatically establish an Internet 
connection  oly one other time--I could not get the free Malwarebytes 
Antimalware product to establish an Internet connection.  Their tech 
support was not able to figure it out either.

I'm going to try to install Avast 5.xx in a day or so on my wife's new 
laptop running Windows 7 and see what happens with it.
FWIW.
Lee in the Mountains of Northern California   

From dogbert at earthlink.net  Fri Feb 12 19:01:33 2010
From: dogbert at earthlink.net (Dogbert)
Date: Fri, 12 Feb 2010 19:01:33 -0500
Subject: TSGL: Re Microsoft Halts Windows Update Due to BSOD Problems
In-Reply-To: <4B758AE0.2030206@comcast.net>
References: <4B758AE0.2030206@comcast.net>
Message-ID: <000301caac3f$b44c0b00$0201a8c0@hbcanon>

Well , I just looked, and they still offer KB977165 in the download list . 
So MS must be smoking something.
Another bit of data: The problem machine was WXPSp2.  I have a laptop with WXPSp3 and
KB977165 that experiences no problem.  
HBCanon
Geneva, FL

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On Behalf Of Lee
Bunyard
Sent: Friday, February 12, 2010 12:08
To: Tech Support Guy Mailing List
Subject: TSGL: Re Microsoft Halts Windows Update Due to BSOD Problems

http://blogs.zdnet.com/microsoft/?p=5250&tag=nl.e539
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From deepend at tpg.com.au  Fri Feb 12 19:24:02 2010
From: deepend at tpg.com.au (Don Penlington)
Date: Sat, 13 Feb 2010 10:24:02 +1000
Subject: TSGL: Re Problems with Avast Free 5.xx
In-Reply-To: <4B75E435.5090509@comcast.net>
Message-ID: <4.3.2.20100213100505.00c4fa20@mail.tpg.com.au>

Lee wrote:
>I could not get the free Malwarebytes Antimalware product to establish an 
>Internet connection.>>


That's usually a pretty sure sign that spyware is preventing an update. 
That's how the nasties protect themselves once they're in your system. If 
you can't update the antispyware database, then the spyware is safe from 
discovery.

The only remedy in such a case is to insert the hard drive into another 
computer with a fully updated database and scan from there.

Some trojans will prevent the installation of new security software if they 
get into your system first.

Unfortunately, I don't know of any good free antispyware programs that will 
run in active form. Both Malwarebytes and SuperAntispyware are only fully 
active in their paid versions.

I've found a combination of Avira antivirus and Chrome browser seems pretty 
effective. Avira seems more wide-ranging than most antivirus programs, and 
Chrome has a blacklist of known dodgy websites to which it will block entry.

My answer to those who are having trouble with Avast or AVG is to get rid 
of it and use the free version of Avira.

Don Penlington


 From the Beach at Surfers Paradise in sunny Queensland.
Computer tutorials, local scenery,  and other things at my website:
http://users.tpg.com.au/deepend/index1.html



From ferrellm at charter.net  Fri Feb 12 19:59:25 2010
From: ferrellm at charter.net (Mike Ferrell)
Date: Fri, 12 Feb 2010 19:59:25 -0500
Subject: TSGL: Re Problems with Avast Free 5.xx
In-Reply-To: <4B75E435.5090509@comcast.net>
References: <4B75E435.5090509@comcast.net>
Message-ID: <8F1C06181364416F8A2D4F60E95C9C63@ownerVAIO>

I was able to install Avast 5.xx on my wife's new laptop running Windows 7 
without any problems.
Mike

--------------------------------------------------
From: "Lee Bunyard" <leebunyard at comcast.net>
Sent: Friday, February 12, 2010 6:28 PM
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Subject: TSGL: Re Problems with Avast Free 5.xx

> A week or two ago, someone posted a note about a problem downloading and 
> installing the new Avast 5.xx Free AV product on their pc running XP Pro. 
> I subsequently downloaded and installed Avast 5.xx on my laptop running XP 
> Home and posted a note that it had gone without any problems.  It 
> continues to work fine.
>
> I also use the Avast 4.8 Free AV product on my desktop running Vista and 
> decided to upgrade it to the 5.xx version also.  It did NOT go well.  I 
> got a message that it had installed OK but then I had another  message 
> that Avast could not establish an Internet connection (Comcast broadband). 
> In addition, I discovered that the installation of Avast 5.xx had somehow 
> disabled the Internet connection of my email client (Thunderbird) and 
> browser (Firefox).  I could not get either of them to work.  I uninstalled 
> and tried to reinstall Avast 5.xx twice more but it did the same thing 
> each time.  I finally uninstalled Avast and did a System Restore that got 
> my Internet connection to Thunderbird and Firefox working again.  I gave 
> up and decided to reinstall the older version of Avast again.  I couldn't 
> find the Avast 4.8 that had been on the desktop, evidently installing the 
> newer Avast version removes the older one.  I was unable to locate a 
> website where I could obtain a 4.8 version of Avast but did locate a 4.7 
> version.  I installed the 4.7 version, it installed and works fine.
> I've encountered this problem with the pc running Vista of a software 
> product not being able to automatically establish an Internet connection 
> oly one other time--I could not get the free Malwarebytes Antimalware 
> product to establish an Internet connection.  Their tech support was not 
> able to figure it out either.
>
> I'm going to try to install Avast 5.xx in a day or so on my wife's new 
> laptop running Windows 7 and see what happens with it.
> FWIW.
> Lee in the Mountains of Northern California 
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/ 



From ferrellm at charter.net  Fri Feb 12 20:26:13 2010
From: ferrellm at charter.net (Mike Ferrell)
Date: Fri, 12 Feb 2010 20:26:13 -0500
Subject: TSGL: Junk Mail
Message-ID: <646BA71DDC284CDC9409A9AA3669735D@ownerVAIO>

My wife's new laptop with Windows 7 and Windows Live Mail keeps putting most of the incoming emails into the Junk Mail folder.  I've used the lowest setting and even tried to stop screening for junk.   Even when turned off the screener puts many emails into Junk.   How can I correct this?
Mike 

From ferrellm at charter.net  Fri Feb 12 20:28:55 2010
From: ferrellm at charter.net (Mike Ferrell)
Date: Fri, 12 Feb 2010 20:28:55 -0500
Subject: TSGL: Acrobat reader 9.0 automatically dialsup connection : How
	stop ?
In-Reply-To: <E1NfkXO-0004HH-T1@elasmtp-scoter.atl.sa.earthlink.net>
References: <4B745BFB.27632.A72FCE@rbingham.copper.net><876759.21027.qm@web50404.mail.re2.yahoo.com>
	<E1NfkXO-0004HH-T1@elasmtp-scoter.atl.sa.earthlink.net>
Message-ID: <879F5513BB164FE7BD26140E65D24F45@ownerVAIO>


Willard,
If I replace Acrobat Reader with FoxitReader will I be able to read things 
that says Acrobat Reader is necessary?  Sorry for my ignorance.
Mike
--------------------------------------------------
From: "Willard Seehorn" <wseehorn at earthlink.net>
Sent: Thursday, February 11, 2010 8:41 PM
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Subject: Re: TSGL: Acrobat reader 9.0 automatically dialsup connection : How 
stop ?

> At 02:55 PM 2/11/2010, you wrote:
>>Dick,
>>
>>Sorry, don't know the answer since I haven't used this program in several 
>>years since finding FoxitReader.  It's very small and fast, unlike the 
>>overbloated resource hog that Adobe Reader is. You might want to uninstall 
>>Adobe and give this a try......I don't think you'll be disappointed.
>>
>>Get it here:
>>http://www.foxitsoftware.com/pdf/reader/
>>
>>or here:
>>http://www.filehippo.com/download_foxit/
>
>
> What is the Foxit toolbar it wants to install?'
>
>
> Willard
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/ 



From ferrellm at charter.net  Fri Feb 12 20:31:41 2010
From: ferrellm at charter.net (Mike Ferrell)
Date: Fri, 12 Feb 2010 20:31:41 -0500
Subject: TSGL: Junk Mail addendum
In-Reply-To: <646BA71DDC284CDC9409A9AA3669735D@ownerVAIO>
References: <646BA71DDC284CDC9409A9AA3669735D@ownerVAIO>
Message-ID: <870E4BFA130340FC9B99F4B8ECD4F8F3@ownerVAIO>

It even put my post into Junk mail!
Mike

--------------------------------------------------
From: "Mike Ferrell" <ferrellm at charter.net>
Sent: Friday, February 12, 2010 8:26 PM
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Subject: TSGL: Junk Mail

> My wife's new laptop with Windows 7 and Windows Live Mail keeps putting 
> most of the incoming emails into the Junk Mail folder.  I've used the 
> lowest setting and even tried to stop screening for junk.   Even when 
> turned off the screener puts many emails into Junk.   How can I correct 
> this?
> Mike
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/ 



From wseehorn at earthlink.net  Fri Feb 12 21:03:32 2010
From: wseehorn at earthlink.net (willard seehorn)
Date: Fri, 12 Feb 2010 21:03:32 -0500 (GMT-05:00)
Subject: TSGL: Acrobat reader 9.0 automatically dialsup connection :
	How	stop ?
Message-ID: <7925787.1266026612944.JavaMail.root@elwamui-huard.atl.sa.earthlink.net>

Mike,

I'm sorry but I can't answer the question as I didn't recommend Foxit reader. I did go to the URL, downloaded it, started to install it & stopped because it wanted to add the Foxit toolbar as well as the program, with no opt-out provision that I saw. 

Since I prefer to avoid toolbars I stopped the install and asked about the toolbar. My "contribution" was to ask what the Foxit toolbar is/does.

Willard


-----Original Message-----
>From: Mike Ferrell <ferrellm at charter.net>
>Sent: Feb 12, 2010 8:28 PM
>To: Tech Support Guy Mailing List <list at tsgserver.com>
>Subject: Re: TSGL: Acrobat reader 9.0 automatically dialsup connection : How	stop ?
>
>
>Willard,
>If I replace Acrobat Reader with FoxitReader will I be able to read things 
>that says Acrobat Reader is necessary?  Sorry for my ignorance.
>Mike
>--------------------------------------------------
>From: "Willard Seehorn" <wseehorn at earthlink.net>
>Sent: Thursday, February 11, 2010 8:41 PM
>To: "Tech Support Guy Mailing List" <list at tsgserver.com>
>Subject: Re: TSGL: Acrobat reader 9.0 automatically dialsup connection : How 
>stop ?
>
>> At 02:55 PM 2/11/2010, you wrote:
>>>Dick,
>>>
>>>Sorry, don't know the answer since I haven't used this program in several 
>>>years since finding FoxitReader.  It's very small and fast, unlike the 
>>>overbloated resource hog that Adobe Reader is. You might want to uninstall 
>>>Adobe and give this a try......I don't think you'll be disappointed.
>>>
>>>Get it here:
>>>http://www.foxitsoftware.com/pdf/reader/
>>>
>>>or here:
>>>http://www.filehippo.com/download_foxit/
>>
>>
>> What is the Foxit toolbar it wants to install?'
>>
>>
>> Willard
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/ 
>
>
>_______________________________________________
>Tech Support Guy Mailing List
>http://www.tsgserver.com/list/



From hdavis1 at gmail.com  Fri Feb 12 21:31:37 2010
From: hdavis1 at gmail.com (H Davis)
Date: Fri, 12 Feb 2010 21:31:37 -0500
Subject: TSGL: Junk Mail addendum
In-Reply-To: <870E4BFA130340FC9B99F4B8ECD4F8F3@ownerVAIO>
References: <646BA71DDC284CDC9409A9AA3669735D@ownerVAIO>
	<870E4BFA130340FC9B99F4B8ECD4F8F3@ownerVAIO>
Message-ID: <4B760F09.40603@gmail.com>

I don't use Live Mail but most of the spam filtering schemes need to be 
trained. Is there a way to mark the things in the Junk folder as "not 
junk" and those not in the Junk folder as "junk"?

H Davis

Mike Ferrell wrote:
> It even put my post into Junk mail!
> Mike
>
> --------------------------------------------------
> From: "Mike Ferrell" <ferrellm at charter.net>
> Sent: Friday, February 12, 2010 8:26 PM
> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
> Subject: TSGL: Junk Mail
>
>> My wife's new laptop with Windows 7 and Windows Live Mail keeps 
>> putting most of the incoming emails into the Junk Mail folder.  I've 
>> used the lowest setting and even tried to stop screening for junk.   
>> Even when turned off the screener puts many emails into Junk.   How 
>> can I correct this?
>> Mike
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/ 
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>

-- 
H Davis   hdavis1 at gmail.com


From hdavis1 at gmail.com  Fri Feb 12 21:32:37 2010
From: hdavis1 at gmail.com (H Davis)
Date: Fri, 12 Feb 2010 21:32:37 -0500
Subject: TSGL: Acrobat reader 9.0 automatically dialsup connection : How
 stop ?
In-Reply-To: <879F5513BB164FE7BD26140E65D24F45@ownerVAIO>
References: <4B745BFB.27632.A72FCE@rbingham.copper.net><876759.21027.qm@web50404.mail.re2.yahoo.com>	<E1NfkXO-0004HH-T1@elasmtp-scoter.atl.sa.earthlink.net>
	<879F5513BB164FE7BD26140E65D24F45@ownerVAIO>
Message-ID: <4B760F45.2030906@gmail.com>

Yup, works just like Adobe Reader only faster and less security problems.

H Davis

Mike Ferrell wrote:
>
> Willard,
> If I replace Acrobat Reader with FoxitReader will I be able to read 
> things that says Acrobat Reader is necessary?  Sorry for my ignorance.
> Mike
> --------------------------------------------------
> From: "Willard Seehorn" <wseehorn at earthlink.net>
> Sent: Thursday, February 11, 2010 8:41 PM
> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
> Subject: Re: TSGL: Acrobat reader 9.0 automatically dialsup connection 
> : How stop ?
>
>> At 02:55 PM 2/11/2010, you wrote:
>>> Dick,
>>>
>>> Sorry, don't know the answer since I haven't used this program in 
>>> several years since finding FoxitReader.  It's very small and fast, 
>>> unlike the overbloated resource hog that Adobe Reader is. You might 
>>> want to uninstall Adobe and give this a try......I don't think 
>>> you'll be disappointed.
>>>
>>> Get it here:
>>> http://www.foxitsoftware.com/pdf/reader/
>>>
>>> or here:
>>> http://www.filehippo.com/download_foxit/
>>
>>
>> What is the Foxit toolbar it wants to install?'
>>
>>
>> Willard
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/ 
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>

-- 
H Davis   hdavis1 at gmail.com


From ferrellm at charter.net  Fri Feb 12 22:41:07 2010
From: ferrellm at charter.net (Mike Ferrell)
Date: Fri, 12 Feb 2010 22:41:07 -0500
Subject: TSGL: Junk Mail addendum
In-Reply-To: <4B760F09.40603@gmail.com>
References: <646BA71DDC284CDC9409A9AA3669735D@ownerVAIO><870E4BFA130340FC9B99F4B8ECD4F8F3@ownerVAIO>
	<4B760F09.40603@gmail.com>
Message-ID: <DD6E05D323154AF5BEE1E42B0631C2AA@ownerVAIO>

Yes, I've been doing that for over a month now, but most incoming mail is 
sent to junk anyway.
Mike

--------------------------------------------------
From: "H Davis" <hdavis1 at gmail.com>
Sent: Friday, February 12, 2010 9:31 PM
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Subject: Re: TSGL: Junk Mail addendum

> I don't use Live Mail but most of the spam filtering schemes need to be 
> trained. Is there a way to mark the things in the Junk folder as "not 
> junk" and those not in the Junk folder as "junk"?
>
> H Davis
>
> Mike Ferrell wrote:
>> It even put my post into Junk mail!
>> Mike
>>
>> --------------------------------------------------
>> From: "Mike Ferrell" <ferrellm at charter.net>
>> Sent: Friday, February 12, 2010 8:26 PM
>> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
>> Subject: TSGL: Junk Mail
>>
>>> My wife's new laptop with Windows 7 and Windows Live Mail keeps putting 
>>> most of the incoming emails into the Junk Mail folder.  I've used the 
>>> lowest setting and even tried to stop screening for junk.   Even when 
>>> turned off the screener puts many emails into Junk.   How can I correct 
>>> this?
>>> Mike
>>> _______________________________________________
>>> Tech Support Guy Mailing List
>>> http://www.tsgserver.com/list/
>>
>>
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>>
>
> -- 
> H Davis   hdavis1 at gmail.com
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/ 



From carmelloz at yahoo.com  Fri Feb 12 23:24:12 2010
From: carmelloz at yahoo.com (Ray)
Date: Fri, 12 Feb 2010 20:24:12 -0800 (PST)
Subject: TSGL: Acrobat reader 9.0 automatically dialsup connection : How
	stop ?
Message-ID: <814406.94375.qm@web50408.mail.re2.yahoo.com>

For anyone who had questions about installing Foxit Reader, the toolbar, etc.....
******
When you double click the EXE to install Foxit Reader you'll first see the Welcome to Setup screen, click NEXT> and you'll find the License Agreement, click "I Agree", NEXT>

Now you'll get to choose between Default or Custom.? I selected Custom. (You can leave it at the default or change it to be installed in a different location.)? If you don't know what this is just leave it alone and click NEXT>

Then you'll see Desktop Settings such as add desktop shortcut, add icon to start menu, add icon to quick launch toolbar. Leave checked or uncheck as you wish.? Also, here you can uncheck the " Install Firefox Plug-in" if you'd like ( I did). NEXT>

Now, I'm at the Install Wizard and - with fingers crossed - I take a leap of faith and click INSTALL>? 

Well, okay, don't freak out just yet.....it seems that
 I'm not done with the Install Wizard...I'm asked if I want to install the Foxit Toolbar and make Ask.Com my default search.....NO, and NO (so uncheck each of those). NEXT>? 

I swear it says "Please wait while setup installs the Foxit Toolbar.....and I know I deselected it!? Also, my COMODO firewall alerts me that it's trying to install Ask.Com, which I don't try to stop....let's see what will happen.? Okay, now the "WinPatrol" scotty dog woofs twice that Ask is trying to install and I say NO, NO!

So, I finally get the screen saying setup is complete....thank goodness!? Fake-out! We're not done yet. Now, be sure to uncheck the box that wants to put all kinds of crap to link you to eBay.....unless you want it that is.? YES, now you CAN click "FINISH" ? ? ? Drum roll, PLEASE!?? Gosh, that was easy, wasn't it?!?? Well, it's always been a good little program - and far better than Adobe for sure -? but this latest version is a big hassle to install without the garbage. I'm sure it will turn a lot of people off! 

BTW,? "Ask Toolbar" was installed despite my various attempts to thwart it. Not to worry, though, you can be rid of it in a variety of ways.? 

1) In Firefox go to Tools>Add-ons and Uninstall it there.
OR
2) Go to windows control panel "Add Remove Programs" - it shows up there as well.
OR, finally....
3) my choice for all such things to be given the axe.....go download the wonderful, FREE, Revo Uninstaller, the best thing since sliced bread!? 

http://preview.tinyurl.com/ak8ewu

Revo Uninstaller defaults to Moderate mode but I've always used Advanced and never yet had a problem.? It hasn't once fouled up any uninstall thrown at it and I've been using it for probably two or more years now.? It's certainly one of the best pieces of freeware I've ever encountered, IMHO, and I wouldn't be without it. A real lifeboat in the sea of flotsam and jetsam software out there......

Really, folks, don't be afraid to try Foxit.? Just get Revo and a beverage of your choice (preferably a strong one) before enbarking on the install.

Cheers!
Ray

PS....If it's too much work try the afore mentioned SumatraPDF or PDF-XChange.? I have both and they're very good as well. Different strokes.....








--- On Fri, 2/12/10, willard seehorn <wseehorn at earthlink.net> wrote:

From: willard seehorn <wseehorn at earthlink.net>
Subject: Re: TSGL: Acrobat reader 9.0 automatically dialsup connection : How stop ?
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Date: Friday, February 12, 2010, 7:03 PM

Mike,

I'm sorry but I can't answer the question as I didn't recommend Foxit reader. I did go to the URL, downloaded it, started to install it & stopped because it wanted to add the Foxit toolbar as well as the program, with no opt-out provision that I saw. 

Since I prefer to avoid toolbars I stopped the
 install and asked about the toolbar. My "contribution" was to ask what the Foxit toolbar is/does.

Willard


-----Original Message-----
>From: Mike Ferrell <ferrellm at charter.net>
>Sent: Feb 12, 2010 8:28 PM
>To: Tech Support Guy Mailing List <list at tsgserver.com>
>Subject: Re: TSGL: Acrobat reader 9.0 automatically dialsup connection : How??? stop ?
>
>
>Willard,
>If I replace Acrobat Reader with FoxitReader will I be able to read things 
>that says Acrobat Reader is necessary?? Sorry for my ignorance.
>Mike
>--------------------------------------------------
>From: "Willard Seehorn" <wseehorn at earthlink.net>
>Sent: Thursday, February 11, 2010 8:41 PM
>To: "Tech Support Guy Mailing List" <list at tsgserver.com>
>Subject: Re: TSGL: Acrobat reader 9.0 automatically dialsup connection : How 
>stop ?
>
>> At 02:55 PM 2/11/2010, you wrote:
>>>Dick,
>>>
>>>Sorry, don't know the answer since I haven't used this program in several 
>>>years since finding FoxitReader.? It's very small and fast, unlike the 
>>>overbloated resource hog that Adobe Reader is. You might want to uninstall 
>>>Adobe and give this a try......I don't think you'll be disappointed.
>>>
>>>Get it here:
>>>http://www.foxitsoftware.com/pdf/reader/
>>>
>>>or here:
>>>http://www.filehippo.com/download_foxit/
>>
>>
>> What is the Foxit toolbar it wants to install?'
>>
>>
>> Willard
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/ 
>
>
>_______________________________________________
>Tech Support Guy Mailing List
>http://www.tsgserver.com/list/


_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



      

From embitt at westnet.com.au  Fri Feb 12 23:44:20 2010
From: embitt at westnet.com.au (Merna Bitter)
Date: Sat, 13 Feb 2010 14:44:20 +1000
Subject: TSGL: Re Problems with Avast Free 5.xx
References: <4B75E435.5090509@comcast.net>
	<8F1C06181364416F8A2D4F60E95C9C63@ownerVAIO>
Message-ID: <955E5FED9F1F4E0BB5C2F10AD910E10C@number15>

Avast 4.8 is available at 
http://www.avast.com/free-antivirus-download#tab4  (in thirty-three language 
versions including a multi-language one, compared to twelve versions for 5.0 
at the same link).

Merna


----- Original Message ----- 
From: "Mike Ferrell" <ferrellm at charter.net>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Saturday, February 13, 2010 10:59 AM
Subject: Re: TSGL: Re Problems with Avast Free 5.xx


>I was able to install Avast 5.xx on my wife's new laptop running Windows 7 
>without any problems.
> Mike
>
> --------------------------------------------------
> From: "Lee Bunyard" <leebunyard at comcast.net>
> Sent: Friday, February 12, 2010 6:28 PM
> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
> Subject: TSGL: Re Problems with Avast Free 5.xx
>
>> A week or two ago, someone posted a note about a problem downloading and 
>> installing the new Avast 5.xx Free AV product on their pc running XP Pro. 
>> I subsequently downloaded and installed Avast 5.xx on my laptop running 
>> XP Home and posted a note that it had gone without any problems.  It 
>> continues to work fine.
>>
>> I also use the Avast 4.8 Free AV product on my desktop running Vista and 
>> decided to upgrade it to the 5.xx version also.  It did NOT go well.  I 
>> got a message that it had installed OK but then I had another  message 
>> that Avast could not establish an Internet connection (Comcast 
>> broadband). In addition, I discovered that the installation of Avast 5.xx 
>> had somehow disabled the Internet connection of my email client 
>> (Thunderbird) and browser (Firefox).  I could not get either of them to 
>> work.  I uninstalled and tried to reinstall Avast 5.xx twice more but it 
>> did the same thing each time.  I finally uninstalled Avast and did a 
>> System Restore that got my Internet connection to Thunderbird and Firefox 
>> working again.  I gave up and decided to reinstall the older version of 
>> Avast again.  I couldn't find the Avast 4.8 that had been on the desktop, 
>> evidently installing the newer Avast version removes the older one.  I 
>> was unable to locate a website where I could obtain a 4.8 version of 
>> Avast but did locate a 4.7 version.  I installed the 4.7 version, it 
>> installed and works fine.
>> I've encountered this problem with the pc running Vista of a software 
>> product not being able to automatically establish an Internet connection 
>> oly one other time--I could not get the free Malwarebytes Antimalware 
>> product to establish an Internet connection.  Their tech support was not 
>> able to figure it out either.
>>
>> I'm going to try to install Avast 5.xx in a day or so on my wife's new 
>> laptop running Windows 7 and see what happens with it.
>> FWIW.
>> Lee in the Mountains of Northern California 
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/ 



From leebunyard at comcast.net  Sat Feb 13 04:30:53 2010
From: leebunyard at comcast.net (Lee Bunyard)
Date: Sat, 13 Feb 2010 01:30:53 -0800
Subject: TSGL: Re Problems with Avast Free 5.xx
In-Reply-To: <955E5FED9F1F4E0BB5C2F10AD910E10C@number15>
References: <4B75E435.5090509@comcast.net>	<8F1C06181364416F8A2D4F60E95C9C63@ownerVAIO>
	<955E5FED9F1F4E0BB5C2F10AD910E10C@number15>
Message-ID: <4B76714D.9000001@comcast.net>

Thank you very much, Merna.  They certainly make it hard to find these 
old versions, I checked the Avast website but couldn't find anything on 
version 4.8.  I'll update my desktop from 4.7 to 4.8.  Thanks again.
Lee in the Mountains of Nortern California

Merna Bitter wrote:
> Avast 4.8 is available at 
> http://www.avast.com/free-antivirus-download#tab4  (in thirty-three 
> language versions including a multi-language one, compared to twelve 
> versions for 5.0 at the same link).
>
> Merna
>
>
> ----- Original Message ----- From: "Mike Ferrell" <ferrellm at charter.net>
> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
> Sent: Saturday, February 13, 2010 10:59 AM
> Subject: Re: TSGL: Re Problems with Avast Free 5.xx
>
>
>> I was able to install Avast 5.xx on my wife's new laptop running 
>> Windows 7 without any problems.
>> Mike
>>
>> --------------------------------------------------
>> From: "Lee Bunyard" <leebunyard at comcast.net>
>> Sent: Friday, February 12, 2010 6:28 PM
>> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
>> Subject: TSGL: Re Problems with Avast Free 5.xx
>>
>>> A week or two ago, someone posted a note about a problem downloading 
>>> and installing the new Avast 5.xx Free AV product on their pc 
>>> running XP Pro. I subsequently downloaded and installed Avast 5.xx 
>>> on my laptop running XP Home and posted a note that it had gone 
>>> without any problems.  It continues to work fine.
>>>
>>> I also use the Avast 4.8 Free AV product on my desktop running Vista 
>>> and decided to upgrade it to the 5.xx version also.  It did NOT go 
>>> well.  I got a message that it had installed OK but then I had 
>>> another  message that Avast could not establish an Internet 
>>> connection (Comcast broadband). In addition, I discovered that the 
>>> installation of Avast 5.xx had somehow disabled the Internet 
>>> connection of my email client (Thunderbird) and browser (Firefox).  
>>> I could not get either of them to work.  I uninstalled and tried to 
>>> reinstall Avast 5.xx twice more but it did the same thing each 
>>> time.  I finally uninstalled Avast and did a System Restore that got 
>>> my Internet connection to Thunderbird and Firefox working again.  I 
>>> gave up and decided to reinstall the older version of Avast again.  
>>> I couldn't find the Avast 4.8 that had been on the desktop, 
>>> evidently installing the newer Avast version removes the older one.  
>>> I was unable to locate a website where I could obtain a 4.8 version 
>>> of Avast but did locate a 4.7 version.  I installed the 4.7 version, 
>>> it installed and works fine.
>>> I've encountered this problem with the pc running Vista of a 
>>> software product not being able to automatically establish an 
>>> Internet connection oly one other time--I could not get the free 
>>> Malwarebytes Antimalware product to establish an Internet 
>>> connection.  Their tech support was not able to figure it out either.
>>>
>>> I'm going to try to install Avast 5.xx in a day or so on my wife's 
>>> new laptop running Windows 7 and see what happens with it.
>>> FWIW.
>>> Lee in the Mountains of Northern California 
>>> _______________________________________________
>>> Tech Support Guy Mailing List
>>> http://www.tsgserver.com/list/
>>
>>
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/ 
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>

From embitt at westnet.com.au  Sat Feb 13 08:46:24 2010
From: embitt at westnet.com.au (Merna Bitter)
Date: Sat, 13 Feb 2010 23:46:24 +1000
Subject: TSGL: OE6 Will and Won't Send Attachments(its confusing)[SOLVED]
References: <adc2940c1001201211y1ebf47afk6a9564706e6c00a8@mail.gmail.com><32877759ED5D4A5E8EC0BC918999A26B@johnsp2><adc2940c1001210929q5ae80a64ga85e5f746a84e069@mail.gmail.com>
	<78E4A6C77D774B209B63B5B9641B159E@number15>
Message-ID: <859925B3228949A887F21C2481B59DE0@number15>

In searching for answers to Michael Sweeden's current problem about Outlook
2007 contacts (Outlook 2007 Contacts showing appointment subject in
namefield when choosing email recipients - what ?!?), I came across an
interesting piece (with helpful readers' comments as well) at
http://www.howtogeek.com/howto/microsoft-office/fix-your-broken-outlook-personal-folders-pst-file/
which includes comments about the size of the Outlook .pst file and its
structure as compared to the .dbx files in Outlook Express.

It made me think of this OE problem from last month and especially whether
the 2GB limit was for an individual Outlook Express .dbx file or for all of
them.  I don't think it's uncommon to see items in print or online (e.g.
forums / discussions) where someone asks something about Outlook Express and
receives replies including ones which apply to Outlook rather than OE, or
vice-versa.

I wonder if that is what happened with  the third comment at
http://kbalertz.com/Feedback.aspx?kbNumber=903095 -- "MS Tech Support
advised today 10/15/09 that 2GB is the maximum TOTAL of all .dbx files."

We are reading at that link a comment by someone else about a telephone
conversation we did not participate in or overhear.  We don't know
how the question asked was phrased or how the answer was worded or how the
listener interpreted the answer (if it required interpretation).

Of course, this doesn't clarify the 2GB question, but hopefully some of you
will find the howtogeek.com link above as interesting as I did.

Merna


----- Original Message ----- 
From: "Merna Bitter" <embitt at westnet.com.au>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Friday, January 22, 2010 10:14 AM
Subject: Re: TSGL: OE6 Will and Won't Send Attachments(its
confusing)[SOLVED]


> Re John's question
>
> I have always tried to keep the total of all the .dbx files under 2 GB as
> my
> understanding was that this limit applied to the total of the .dbx files,
> not each one.  [Having said that, I think even the MS article at
> http://support.microsoft.com/kb/903095 could be interpreted either way,
> which is why I thought the third comment at kbalertz
> (http://kbalertz.com/Feedback.aspx?kbNumber=903095 ) was helpful.]
>
> If it applies to each folder, the default folders alone in Outlook Express
> (Inbox, Sent Items, Deleted Items, and Drafts -- I don't include Outbox as
> that presumably would always be empty or almost empty if awaiting a final
> Send command) could take up 8 GB if the user treated it as a library.
>
> Would this mean that on older, smaller hard drives, and using older file
> systems (I have seen both 2 GB and 4 GB listed as the maximum file size
> for
> FAT16), the user would be very limited in what else he could do on his
> computer besides run Outlook Express?
>
> While Ian has fixed the problem that started this thread, if the 2 GB
> limit
> is a total limit, and not per .dbx file, I wouldn't be surprised if other
> problems arise in his co-worker's OE.
>
> For those still using OE, would you keep us informed, Ian?
>
> Merna
>
> -----------------------------------------------------------------
>
> ----- Original Message ----- 
> From: "Ian Ramsey-Planck" <ian at iarp.ca>
> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
> Sent: Friday, January 22, 2010 3:29 AM
> Subject: Re: TSGL: OE6 Will and Won't Send Attachments(its
> confusing)[SOLVED]
>
> It seems to be 2GB's PER .dbx file. Because i couldn't move literally
> anything into the sent items folder, i made a new piece of mail, 3KB's in
> size and it just wouldn't fit. But as soon as i moved something out, i
> could
> put something else in until it was full again.
>
> I moved all non-2010 sent items into their own folder, which took up
> 1.4GB's of space by itself and then everything started working just fine.
>
> -----------------------------------------------------------------
>
> On Thu, Jan 21, 2010 at 7:52 AM, Jon <jonpan at onlinehome.de> wrote:
>
> Hi,
>
> There still seems to be a discrepancy here.
>
> Merna quoted a report from MS Tech Support that said the maximum total of
> all .dbx-files was 2GB.
>
> If so, how did Ian's SentItems reach 2GB at all? OE should have crashed
> long before since all the other .dbx-files would have been added in.
>
> Is it then any one .dbx that must stay below 2GB or is it the total of all
> folders?
>
> This is important because if it is the limit for any one folder, the
> problem can be solved by creating new storage folders within OE.
>
> John
> Od/G
>
> -----------------------------------------------------------------
>
> ----- Original Message -----
> From: Ian Ramsey-Planck
> To: Tech Support Guy Mailing List
> Sent: Wednesday, January 20, 2010 9:11 PM
> Subject: Re: TSGL: OE6 Will and Won't Send Attachments(its
> confusing)[SOLVED]
>
> Howdy All,
>
> So finally had time to finish the job today, when i checked each folders
> size the Sent Items box was maxed out at the 2GB size, i just dragged
> 2006-2009 out and put into another folder and every things spinning once
> again. Also had to run Compact Folder on it to reduce it's actual size.
>
> I noticed once i dragged the emails out of the Sent Items box the sent.dbx
> file stayed at 2GB's until i ran Compact Folder on it and it shrunk.
>
> Thanks again.
>
> On Sun, Jan 10, 2010 at 8:24 PM, Merna Bitter <embitt at westnet.com.au>
> wrote:
>
> Another MS KB article that may or may not apply.
> http://207.46.225.250/kb/919453
>
> Note that other KB articles are listed at the bottom of this one.
>
> Merna
>
> -----------------------------------------------------------------
>
> ----- Original Message ----- From: "Merna Bitter" <embitt at westnet.com.au
>
> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
> Sent: Monday, January 11, 2010 10:28 AM
>
> Subject: Re: TSGL: OE6 Will and Won't Send Attachments(its confusing)
>
> http://kbalertz.com/Feedback.aspx?kbNumber=903095
> Note third comment -- "MS Tech Support advised today 10/15/09 that 2GB
> is the maximum TOTAL of all .dbx files."
>
> The MS KB article 903095 itself is at
> http://support.microsoft.com/kb/903095
>
> Merna
>
> -----------------------------------------------------------------
>
> ----- Original Message ----- From: "Tilman Brandl" <tbrandl2 at chello.at>
> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
> Sent: Monday, January 11, 2010 9:25 AM
> Subject: Re: TSGL: OE6 Will and Won't Send Attachments(its confusing)
>
> Ian,
>
> my IE6 holds about 8200 messages at below 1.8 GB size altogether. I too
> believe that OE6 above a certain size-limit tends to create  problems -
> not sure what that size would be, but I would never let it get at 2 GB
> or beyond.
>
> Tilman
>
> -----------------------------------------------------------------
>
> ----- Original Message ----- From: "Ian Ramsey-Planck" <ian at iarp.ca>
> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
> Sent: Wednesday, January 06, 2010 6:54 PM
> Subject: Re: TSGL: OE6 Will and Won't Send Attachments(its confusing)
>
> Hey,
>
> Does anyone know what maximums OE6 has? I just did a count and he has
> 16,478 messages totaling 9.60GB's
>
> I created a new identity and setup the email account without importing
> the old emails and it successfully sent anything of size up to 15mb's. But
> as soon as i imported everything, the problem comes right back. I think
> i'm going to try talking him into getting rid of emails he doesn't need.
>
> -----------------------------------------------------------------
>
> On Wed, Jan 6, 2010 at 9:37 AM, Ron Grant <nortnarg at gmail.com> wrote:
>
> In OE, I have always been able to repair it by creating a new
> identity, then copy all of the old folders into that new identity.
> Once all is working in the new identity then the old one can be
> deleted.
>
> Seems it corrupts itself at times and this is an effective fix.
>
> I have done this before in OE6, but of course this program is not
> supported by Microsoft anymore as they have moved on to Windows Mail.
>
> Ron
>
> -----------------------------------------------------------------
>
> Hey All,
>
> I've run into a problem with a co-workers machine. He's using OE6 and has
> always been able to send emails with attachments up until 2 days ago.
>
> We can send emails without attachments just fine, but as soon as you add
> items totaling over 1MB it does 3 things:
> 1) It gives me a warning and says to look below for errors, but it's
> completely blank textarea on both tabs.
> 2) It stays in the outbox and keeps resending everytime the
> Send/Receive button is pushed(or auto runs).
> 3) The messages does get sent, but isn't removed from the outbox. I've
> done
> 32 tests with varying sizes and all of them get sent to the end user just
> fine, but it stays in the outbox and keep resending.
>
> I've tried disabling, and even removing Norton but that didn't change
> anything. We called the ISP's tech support and he's able to send up to
> 20MB's attachments. I also installed Thunderbird as a test, and it sent
> all
> messages(w/ and w/o attachments) perfectly fine.
>
> I've run out of ideas, we require OE6 because of Act contact manager. He
> claims he wasn't doing anything and didn't change anything to cause this.
> and Event manager shows nothing.
>
> TIA
>
> -- 
> Thanks
> Ian R-P
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/



From embitt at westnet.com.au  Sat Feb 13 08:39:35 2010
From: embitt at westnet.com.au (Merna Bitter)
Date: Sat, 13 Feb 2010 23:39:35 +1000
Subject: TSGL: Re Problems with Avast Free 5.xx
References: <4B75E435.5090509@comcast.net>	<8F1C06181364416F8A2D4F60E95C9C63@ownerVAIO><955E5FED9F1F4E0BB5C2F10AD910E10C@number15>
	<4B76714D.9000001@comcast.net>
Message-ID: <4F774E6D766941DAAE9944042583B7B8@number15>

You're very welcome, Lee.

I couldn't agree more about the difficulty of finding not only old versions
but many other things as well.  I love the Internet and the world of
information it opens to all of us; but the haystacks are growing in number
and area, making it more and more difficult to find those pesky needles.

Merna


----- Original Message ----- 
From: "Lee Bunyard" <leebunyard at comcast.net>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Saturday, February 13, 2010 7:30 PM
Subject: Re: TSGL: Re Problems with Avast Free 5.xx


> Thank you very much, Merna.  They certainly make it hard to find these old
> versions, I checked the Avast website but couldn't find anything on
> version 4.8.  I'll update my desktop from 4.7 to 4.8.  Thanks again.
> Lee in the Mountains of Nortern California
>
> Merna Bitter wrote:
>> Avast 4.8 is available at
>> http://www.avast.com/free-antivirus-download#tab4  (in thirty-three
>> language versions including a multi-language one, compared to twelve
>> versions for 5.0 at the same link).
>>
>> Merna
>>
>>
>> ----- Original Message ----- From: "Mike Ferrell" <ferrellm at charter.net>
>> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
>> Sent: Saturday, February 13, 2010 10:59 AM
>> Subject: Re: TSGL: Re Problems with Avast Free 5.xx
>>
>>
>>> I was able to install Avast 5.xx on my wife's new laptop running Windows
>>> 7 without any problems.
>>> Mike
>>>
>>> --------------------------------------------------
>>> From: "Lee Bunyard" <leebunyard at comcast.net>
>>> Sent: Friday, February 12, 2010 6:28 PM
>>> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
>>> Subject: TSGL: Re Problems with Avast Free 5.xx
>>>
>>>> A week or two ago, someone posted a note about a problem downloading
>>>> and installing the new Avast 5.xx Free AV product on their pc running
>>>> XP Pro. I subsequently downloaded and installed Avast 5.xx on my laptop
>>>> running XP Home and posted a note that it had gone without any
>>>> problems.  It continues to work fine.
>>>>
>>>> I also use the Avast 4.8 Free AV product on my desktop running Vista
>>>> and decided to upgrade it to the 5.xx version also.  It did NOT go
>>>> well.  I got a message that it had installed OK but then I had another
>>>> message that Avast could not establish an Internet connection (Comcast
>>>> broadband). In addition, I discovered that the installation of Avast
>>>> 5.xx had somehow disabled the Internet connection of my email client
>>>> (Thunderbird) and browser (Firefox).  I could not get either of them to
>>>> work.  I uninstalled and tried to reinstall Avast 5.xx twice more but
>>>> it did the same thing each time.  I finally uninstalled Avast and did a
>>>> System Restore that got my Internet connection to Thunderbird and
>>>> Firefox working again.  I gave up and decided to reinstall the older
>>>> version of Avast again.  I couldn't find the Avast 4.8 that had been on
>>>> the desktop, evidently installing the newer Avast version removes the
>>>> older one.  I was unable to locate a website where I could obtain a 4.8
>>>> version of Avast but did locate a 4.7 version.  I installed the 4.7
>>>> version, it installed and works fine.
>>>> I've encountered this problem with the pc running Vista of a software
>>>> product not being able to automatically establish an Internet
>>>> connection oly one other time--I could not get the free Malwarebytes
>>>> Antimalware product to establish an Internet connection.  Their tech
>>>> support was not able to figure it out either.
>>>>
>>>> I'm going to try to install Avast 5.xx in a day or so on my wife's new
>>>> laptop running Windows 7 and see what happens with it.
>>>> FWIW.
>>>> Lee in the Mountains of Northern California
>>>> _______________________________________________
>>>> Tech Support Guy Mailing List
>>>> http://www.tsgserver.com/list/
>>>
>>>
>>> _______________________________________________
>>> Tech Support Guy Mailing List
>>> http://www.tsgserver.com/list/
>>
>>
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/



From embitt at westnet.com.au  Sat Feb 13 08:44:16 2010
From: embitt at westnet.com.au (Merna Bitter)
Date: Sat, 13 Feb 2010 23:44:16 +1000
Subject: TSGL: Outlook 2007 Contacts showing appointment subject in
	namefield when choosing email recipients - what ?!?
References: <C2BDB5FD1FE54C6DA3CB832BF215CB6B@michael>
Message-ID: <FE635B4E88424DD7A7F356F548B6C9E6@number15>

Keeping in mind that

(a)    I have only used Outlook many years ago as part of an IT course

(b)    you have not mentioned what OS your friend is using

(c)    you have not indicated whether this is a new problem (i.e. he was
using Outlook 2007 successfully for X months or years without this problem
and something happened to change it)

hopefully some of the following links from a variety of Google searches
might be helpful (for this or other Outlook problems).  Hopefully, too, it's
not a virus or other malware problem.  I didn't find anything about the
contact and subject fields being reversed but found various posts about
reasons that the contacts might not display when using the "To" button.


There were multiple posts about problems with, or caused by, synchronising
Outlook 2007 contacts with BlackBerry, iPhone, iPod touch, iTunes (see
http://www.everythingicafe.com/forum/windows-pc-and-iphone/outlook-2007-contacts-syncing-w-iphone-3343.html
for one example) .


http://support.microsoft.com/kb/287563
http://technet.microsoft.com/en-us/library/cc179110.aspx   (see section
titled "Personal Address Book")


http://office.microsoft.com/en-us/outlook/CH100622101033.aspx  and the next
page
http://office.microsoft.com/en-us/outlook/CH100622101033.aspx?stt=26
    from that page above  --
http://office.microsoft.com/en-us/outlook/HA102668021033.aspx


http://www.officekb.com/Uwe/Forum.aspx/ms-outlook/132319/To-Button-Not-Working
(with many pages of forums at
http://www.officekb.com/Uwe/Forums.aspx/ms-outlook/200708/to45 )

http://www.slipstick.com/config/backup2007.asp
a lot of good info at  http://www.slipstick.com/index.htm
and the Outlook Users' link ( http://www.slipstick.com/outlook/ )


http://help.lockergnome.com/office/Outlook-2007-mail-issue--ftopict947727.html
different problem, but perhaps some helpful hints/comments
(continues on second page at
http://help.lockergnome.com/office/Outlook-2007-mail-issueftopic-947727-days0-orderasc-20.html
although not much there)


Merna


----- Original Message ----- 
From: "Michael Sweeden" <michaelsweeden at comcast.net>
To: "'Tech Support Guy Mailing List'" <list at tsgserver.com>
Sent: Friday, February 12, 2010 11:24 PM
Subject: TSGL: Outlook 2007 Contacts showing appointment subject in
namefield when choosing email recipients - what ?!?


>I have a friend running Outlook 2007 and he's done something I cannot
>figure
> out how to reverse. If he opens his contacts they all display correctly
> and
> nothing seems amiss. But, when her creates a new email and presses the
> "To"
> button to bring up the names list, the names display as blank. I've found
> through trial and error that the "Name" column is actually showing the
> "appointment subject" field - what?!? I can put the name into the
> appointment subject field, then it appears on the list. It's like, when
> choosing email recipients, the name field has been remapped to the
> appointment subject field, and I have no idea how he did this nor do I
> know
> how to reverse it. Any help would be greatly appreciated.
>
> Thanks!
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/



From nature-coast at earthlink.net  Sat Feb 13 10:49:49 2010
From: nature-coast at earthlink.net (cyndi horstmanshof)
Date: Sat, 13 Feb 2010 10:49:49 -0500
Subject: TSGL: Acrobat reader 9.0 automatically dialsup connection : How
 stop ?
In-Reply-To: <814406.94375.qm@web50408.mail.re2.yahoo.com>
References: <814406.94375.qm@web50408.mail.re2.yahoo.com>
Message-ID: <4B76CA1D.70506@earthlink.net>

Thanks ever so much Ray!   The Ask tool bar has been a real challenge to 
get rid of for me, and it is not displayed in my Add-ons.  I did go to 
the add and remove programs and tried there but it got so far and then 
said it can't remove it. I then went to my CCleaner and removed it there 
( this program also has an un-install feature) and got the same message, 
BUT looks like after a reboot, it is gone....for now!   LOL
I did install Foxit Reader as well.
Cyndi


-- 



On 2/12/2010 11:24 PM, Ray wrote:
> For anyone who had questions about installing Foxit Reader, the toolbar, etc.....
> ******
> When you double click the EXE to install Foxit Reader you'll first see the Welcome to Setup screen, click NEXT>  and you'll find the License Agreement, click "I Agree", NEXT>
>
> Now you'll get to choose between Default or Custom.  I selected Custom. (You can leave it at the default or change it to be installed in a different location.)  If you don't know what this is just leave it alone and click NEXT>
>
> Then you'll see Desktop Settings such as add desktop shortcut, add icon to start menu, add icon to quick launch toolbar. Leave checked or uncheck as you wish.  Also, here you can uncheck the " Install Firefox Plug-in" if you'd like ( I did). NEXT>
>
> Now, I'm at the Install Wizard and - with fingers crossed - I take a leap of faith and click INSTALL>  
>
> Well, okay, don't freak out just yet.....it seems that
>   I'm not done with the Install Wizard...I'm asked if I want to install the Foxit Toolbar and make Ask.Com my default search.....NO, and NO (so uncheck each of those). NEXT>  
>
> I swear it says "Please wait while setup installs the Foxit Toolbar.....and I know I deselected it!  Also, my COMODO firewall alerts me that it's trying to install Ask.Com, which I don't try to stop....let's see what will happen.  Okay, now the "WinPatrol" scotty dog woofs twice that Ask is trying to install and I say NO, NO!
>
> So, I finally get the screen saying setup is complete....thank goodness!  Fake-out! We're not done yet. Now, be sure to uncheck the box that wants to put all kinds of crap to link you to eBay.....unless you want it that is.  YES, now you CAN click "FINISH"       Drum roll, PLEASE!   Gosh, that was easy, wasn't it?!   Well, it's always been a good little program - and far better than Adobe for sure -  but this latest version is a big hassle to install without the garbage. I'm sure it will turn a lot of people off!
>
> BTW,  "Ask Toolbar" was installed despite my various attempts to thwart it. Not to worry, though, you can be rid of it in a variety of ways. 
>
> 1) In Firefox go to Tools>Add-ons and Uninstall it there.
> OR
> 2) Go to windows control panel "Add Remove Programs" - it shows up there as well.
> OR, finally....
> 3) my choice for all such things to be given the axe.....go download the wonderful, FREE, Revo Uninstaller, the best thing since sliced bread! 
>
> http://preview.tinyurl.com/ak8ewu
>
> Revo Uninstaller defaults to Moderate mode but I've always used Advanced and never yet had a problem.  It hasn't once fouled up any uninstall thrown at it and I've been using it for probably two or more years now.  It's certainly one of the best pieces of freeware I've ever encountered, IMHO, and I wouldn't be without it. A real lifeboat in the sea of flotsam and jetsam software out there......
>
> Really, folks, don't be afraid to try Foxit.  Just get Revo and a beverage of your choice (preferably a strong one) before enbarking on the install.
>
> Cheers!
> Ray
>
> PS....If it's too much work try the afore mentioned SumatraPDF or PDF-XChange.  I have both and they're very good as well. Different strokes.....
>
>
>
>
>
>
>
>
> --- On Fri, 2/12/10, willard seehorn<wseehorn at earthlink.net>  wrote:
>
> From: willard seehorn<wseehorn at earthlink.net>
> Subject: Re: TSGL: Acrobat reader 9.0 automatically dialsup connection : How stop ?
> To: "Tech Support Guy Mailing List"<list at tsgserver.com>
> Date: Friday, February 12, 2010, 7:03 PM
>
> Mike,
>
> I'm sorry but I can't answer the question as I didn't recommend Foxit reader. I did go to the URL, downloaded it, started to install it&  stopped because it wanted to add the Foxit toolbar as well as the program, with no opt-out provision that I saw.
>
> Since I prefer to avoid toolbars I stopped the
>   install and asked about the toolbar. My "contribution" was to ask what the Foxit toolbar is/does.
>
> Willard
>
>
> -----Original Message-----
>    
>> From: Mike Ferrell<ferrellm at charter.net>
>> Sent: Feb 12, 2010 8:28 PM
>> To: Tech Support Guy Mailing List<list at tsgserver.com>
>> Subject: Re: TSGL: Acrobat reader 9.0 automatically dialsup connection : How    stop ?
>>
>>
>> Willard,
>> If I replace Acrobat Reader with FoxitReader will I be able to read things
>> that says Acrobat Reader is necessary?  Sorry for my ignorance.
>> Mike
>> --------------------------------------------------
>> From: "Willard Seehorn"<wseehorn at earthlink.net>
>> Sent: Thursday, February 11, 2010 8:41 PM
>> To: "Tech Support Guy Mailing List"<list at tsgserver.com>
>> Subject: Re: TSGL: Acrobat reader 9.0 automatically dialsup connection : How
>> stop ?
>>
>>      
>>> At 02:55 PM 2/11/2010, you wrote:
>>>        
>>>> Dick,
>>>>
>>>> Sorry, don't know the answer since I haven't used this program in several
>>>> years since finding FoxitReader.  It's very small and fast, unlike the
>>>> overbloated resource hog that Adobe Reader is. You might want to uninstall
>>>> Adobe and give this a try......I don't think you'll be disappointed.
>>>>
>>>> Get it here:
>>>> http://www.foxitsoftware.com/pdf/reader/
>>>>
>>>> or here:
>>>> http://www.filehippo.com/download_foxit/
>>>>          
>>>
>>> What is the Foxit toolbar it wants to install?'
>>>
>>>
>>> Willard
>>> _______________________________________________
>>> Tech Support Guy Mailing List
>>> http://www.tsgserver.com/list/
>>>        
>>
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>>      
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>
>    

From Trio200 at gmail.com  Sat Feb 13 11:53:53 2010
From: Trio200 at gmail.com (Trio200)
Date: Sat, 13 Feb 2010 11:53:53 -0500
Subject: TSGL: Junk Mail addendum
In-Reply-To: <DD6E05D323154AF5BEE1E42B0631C2AA@ownerVAIO>
References: <646BA71DDC284CDC9409A9AA3669735D@ownerVAIO><870E4BFA130340FC9B99F4B8ECD4F8F3@ownerVAIO>
	<4B760F09.40603@gmail.com> <DD6E05D323154AF5BEE1E42B0631C2AA@ownerVAIO>
Message-ID: <4B76D921.7050003@gmail.com>

I don't use live mail but try these.

Is there a setting in live mail to "reset training data". Thunderbird 
has it in its security options.

Is live mail web based? If so, go to the web site and seek out junk mail 
settings there.

And finally, maybe your ISP is filtering junk mail as it's being passed 
through to you. So log in to your account there and check out if they 
have email filtering.

Bob

On 2/12/2010 10:41 PM, Mike Ferrell wrote:
> Yes, I've been doing that for over a month now, but most incoming mail 
> is sent to junk anyway.
> Mike
>
> --------------------------------------------------
> From: "H Davis" <hdavis1 at gmail.com>
> Sent: Friday, February 12, 2010 9:31 PM
> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
> Subject: Re: TSGL: Junk Mail addendum
>
>> I don't use Live Mail but most of the spam filtering schemes need to 
>> be trained. Is there a way to mark the things in the Junk folder as 
>> "not junk" and those not in the Junk folder as "junk"?
>>
>> H Davis
>>
>> Mike Ferrell wrote:
>>> It even put my post into Junk mail!
>>> Mike
>>>
>>> --------------------------------------------------
>>> From: "Mike Ferrell" <ferrellm at charter.net>
>>> Sent: Friday, February 12, 2010 8:26 PM
>>> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
>>> Subject: TSGL: Junk Mail
>>>
>>>> My wife's new laptop with Windows 7 and Windows Live Mail keeps 
>>>> putting most of the incoming emails into the Junk Mail folder.  
>>>> I've used the lowest setting and even tried to stop screening for 
>>>> junk.   Even when turned off the screener puts many emails into 
>>>> Junk.   How can I correct this?
>>>> Mike
>>>> _______________________________________________
>>>> Tech Support Guy Mailing List
>>>> http://www.tsgserver.com/list/
>>>
>>>
>>> _______________________________________________
>>> Tech Support Guy Mailing List
>>> http://www.tsgserver.com/list/
>>>
>>
>> -- 
>> H Davis   hdavis1 at gmail.com
>>
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/ 
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>


From ferrellm at charter.net  Sat Feb 13 12:33:37 2010
From: ferrellm at charter.net (Mike Ferrell)
Date: Sat, 13 Feb 2010 12:33:37 -0500
Subject: TSGL: Acrobat reader 9.0 automatically dialsup connection : How
	stop ?
In-Reply-To: <4B760F45.2030906@gmail.com>
References: <4B745BFB.27632.A72FCE@rbingham.copper.net><876759.21027.qm@web50404.mail.re2.yahoo.com>	<E1NfkXO-0004HH-T1@elasmtp-scoter.atl.sa.earthlink.net><879F5513BB164FE7BD26140E65D24F45@ownerVAIO>
	<4B760F45.2030906@gmail.com>
Message-ID: <72E658EAB15F4AB18F6AF89FBB89BDCB@ownerVAIO>

Great!  I just downloaded and installed.
Mike

--------------------------------------------------
From: "H Davis" <hdavis1 at gmail.com>
Sent: Friday, February 12, 2010 9:32 PM
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Subject: Re: TSGL: Acrobat reader 9.0 automatically dialsup connection : How 
stop ?

> Yup, works just like Adobe Reader only faster and less security problems.
>
> H Davis
>
> Mike Ferrell wrote:
>>
>> Willard,
>> If I replace Acrobat Reader with FoxitReader will I be able to read 
>> things that says Acrobat Reader is necessary?  Sorry for my ignorance.
>> Mike
>> --------------------------------------------------
>> From: "Willard Seehorn" <wseehorn at earthlink.net>
>> Sent: Thursday, February 11, 2010 8:41 PM
>> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
>> Subject: Re: TSGL: Acrobat reader 9.0 automatically dialsup connection : 
>> How stop ?
>>
>>> At 02:55 PM 2/11/2010, you wrote:
>>>> Dick,
>>>>
>>>> Sorry, don't know the answer since I haven't used this program in 
>>>> several years since finding FoxitReader.  It's very small and fast, 
>>>> unlike the overbloated resource hog that Adobe Reader is. You might 
>>>> want to uninstall Adobe and give this a try......I don't think you'll 
>>>> be disappointed.
>>>>
>>>> Get it here:
>>>> http://www.foxitsoftware.com/pdf/reader/
>>>>
>>>> or here:
>>>> http://www.filehippo.com/download_foxit/
>>>
>>>
>>> What is the Foxit toolbar it wants to install?'
>>>
>>>
>>> Willard
>>> _______________________________________________
>>> Tech Support Guy Mailing List
>>> http://www.tsgserver.com/list/
>>
>>
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/
>>
>
> -- 
> H Davis   hdavis1 at gmail.com
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/ 



From embitt at westnet.com.au  Wed Feb 17 00:58:06 2010
From: embitt at westnet.com.au (Merna Bitter)
Date: Wed, 17 Feb 2010 15:58:06 +1000
Subject: TSGL: Outlook Express in Windows7
References: <4.3.2.20091209224651.00c56178@mail.tpg.com.au><f133ff3d0912090456n45f38fc0ga2a89e748a937b9a@mail.gmail.com>
	<5C01E75853194595A3D46A0CEB31A22B@number15>
Message-ID: <C10892E3F0124D0AB8F02E7CC9165C80@number15>

Some repetition of our December thread and some additional info/comments at 
http://ask-leo.com/where_is_windows_mail_or_outlook_express_in_windows_7.html 
with fifty-one comments (so far).

Merna


----- Original Message ----- 
From: "Merna Bitter" <embitt at westnet.com.au>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Thursday, December 10, 2009 9:15 AM
Subject: Re: TSGL: Outlook Express in Windows7


> >From what I read, some, but not all, computers have Windows Live Mail as
> part of Windows 7, depending on the version of Windows 7.  If your friend 
> doesn't have it, he can use webmail or download an email program.
>
> 1.    If your friend is as paranoid as I am, ensure that he has more than 
> one copy of the backed up messages (a second disk?  copy/paste to a limbo 
> folder on his new machine?  other?) in case of damage or corruption during 
> any attempts to make them readable (e.g. his actions, power surge/failure, 
> virus, etc.).
>
> 2.    If he is going to continue with MS, he can use Outlook (if he has MS 
> Office or is willing to purchase it) or Windows Live Mail (which can be 
> downloaded from http://download.live.com/wlmail if it did not come with 
> his PC -- choose Windows Live Mail only unless other programs in the 
> bundle are also wanted)  and import the OE messages into it (helpful post 
> about doing that at 
> http://windowslive.com/Connect/Post/669903e8-a629-4a02-b611-ea57caac9420 ).
>
> 3.    According to 
> http://www.microsoft.com/windows/virtual-pc/default.aspx     "Windows XP 
> Mode and Windows Virtual PC, available on Windows 7 Professional and 
> Windows 7 Ultimate, allow you to run multiple Windows environments, such 
> as Windows XP Mode, from your Windows 7 desktop."   If he does not have 
> one of those versions of Windows 7, but does have a version suitable for 
> Virtual PC, he can download Virtual PC from 
> http://www.microsoft.com/windows/virtual-pc/download.aspx and run OE from 
> it.
>
> 4.    If he is going to use a non-MS email program, choose one that works 
> on Windows 7 and has a function to import OE messages.
>
> 5.    If the above doesn't work, as an alternative to importing messages, 
> he could use a friend's computer with OE still on it to send the messages 
> to himself and receive in whatever email program he is now using.  Years 
> ago we were with an ISP that would remove messages after X weeks.  When we 
> were travelling we would periodically go to Internet cafes and forward to 
> ourselves anything in danger of being deleted in the next week or so.  Of 
> course, when we got home, we had a pile of emails coming from us to us --  
> to clarify that situation, I would prefix the original subject with an ID:
>
> email as it looked originally
> From:  John Doe
> Subject::  Christmas party
>
> email as forwarded to self
> From:    Merna Bitter
> Subject::  2009.12.10 ex John Doe - Christmas party
>
> 6.    A friend in a government department that uses Outlook and that wipes 
> all emails after X weeks saves some outside of Outlook and also copies and 
> pastes complete messages into Word documents which she saves.  Perhaps 
> your friend could do this on a computer that has OE on it.
>
>
> As I am still using XP (and 98SE on another computer), I cannot share any 
> personal experiences with Windows 7.
>
>>From Googling        email program for windows 7
> the following links might be helpful.
>
> http://email.about.com/od/windowsemailclients/f/Where_Can_I_Find_the_Windows_7_Email_Program.htm
> http://email.about.com/od/windowsemailclients/Windows_Email_Clients.htm
> http://email.about.com/od/windowsemailclients/tp/free_email_prog.htm
>
> http://www.freeemailtutorials.com/microsoftWindows/emailProgramsForWindows7.php
>
> http://www.techsupportalert.com/best-free-windows7-vista-64-bit-software.htm
>
> Merna
>
>
> ----- Original Message ----- 
> From: "David Goldstein" <golddave at gmail.com>
> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
> Sent: Wednesday, December 09, 2009 10:56 PM
> Subject: Re: TSGL: Outlook Express in Windows7
>
>
> He could try downloading OE from here:
> http://www.tucows.com/preview/194179
>
> I have no idea if it will work on Windows 7.
>
>
>
>
> On Wed, Dec 9, 2009 at 7:52 AM, Don Penlington <deepend at tpg.com.au> wrote:
>> A friend is complaining that he's updated his computer from Vista to W7 
>> and
>> now can't read his Outlook Express emails which he saved to disk before 
>> he
>> reformatted.
>>
>> How can he now read his old emails? Apparently W7 is not compatible with 
>> OE
>> files.
>>
>> Can OE be installed into W7---if so, do Ms have it separately available 
>> for
>> downloading? I know they no longer support it.
>>
>> Don Penlington 



From leebunyard at comcast.net  Thu Feb 18 22:56:03 2010
From: leebunyard at comcast.net (Lee Bunyard)
Date: Thu, 18 Feb 2010 19:56:03 -0800
Subject: TSGL: Taskbar on Auto-Hide Locks Up in Windows 7
Message-ID: <4B7E0BD3.6050705@comcast.net>

I bought my wife a new HP laptop for Christmas, which runs Windows 7 
Home Premium.  It has a 500 Gig HD and 4 Gig of RAM.  When she set up 
the laptop, she set the taskbar (the bar across the bottom of the screen 
that contains the Start icon et al) to Auto-Hide, so it pops up when you 
move the cursor on it and disappears when the cursor is elsewhere.  She 
also checked the box to "lock the taskbar". 

Each time she uses the laptop, the taskbar works as it should for a 
short time, then it suddenly just locks up, stays in the UP position all 
the time.  I've tried to help her unfreeze the taskbar without success, 
the only solution is to reboot the laptop.  When she does, it works OK 
again for awhile, then locks in the UP position again.  I right clicked 
that taskbar, selected Properties and played around with other settings 
for the taskbar but can't find anything that seems to be responsible for 
the problem or which will stop it from happening.

This is not a HUGE problem but very annoying, especially when she needs 
to be able to use the very bottom of the page she is working on (like 
with Publisher, Excel and others) and can't get to it because the 
taskbar is there.  Any thoughts or suggestions??  Thanks.
Lee in the Mountains of Northern California


From misterclever at hotmail.com  Thu Feb 18 23:50:08 2010
From: misterclever at hotmail.com (Geoff Glave)
Date: Thu, 18 Feb 2010 20:50:08 -0800
Subject: TSGL: MS Security Essentials Deletes Cookies?
In-Reply-To: <4B7E0BD3.6050705@comcast.net>
References: <4B7E0BD3.6050705@comcast.net>
Message-ID: <BAY110-W1458F86D935A2D7578C1A2D0460@phx.gbl>


 

- XP Media Center Edition

- IE 7

 

I was having issues with (free) AVG so I ditched it and installed (free) MS Security Essentials.  I've been very happy with it except for one annoyance.  Each night, after a scan runs, it appears to delete my cookies.  Any website that previously cached my credentials now prompts for a password - Flickr, Yahoo, Flyertalk etc.  If I re-enter them, they're saved until the next day when they're gone again.

 

The only change has been the new AV application.

 

No good deed goes unpunished, I guess.

 

Anyone heard of this?  I suppose I could upgrade to IE 8 and see if the problem goes away, but IE8 is pig-dog slow so I'd rather not.  I have Firefox, but I like IE's tight integration with Windows Live, Skydrive etc.  I could also start meddling with IE7's security settings, but they were working fine previously?

 

 
 		 	   		  
_________________________________________________________________
Check your Hotmail from your phone.
http://go.microsoft.com/?linkid=9708121

From tbrandl2 at chello.at  Fri Feb 19 07:29:10 2010
From: tbrandl2 at chello.at (Tilman Brandl)
Date: Fri, 19 Feb 2010 13:29:10 +0100
Subject: TSGL: Taskbar on Auto-Hide Locks Up in Windows 7
References: <4B7E0BD3.6050705@comcast.net>
Message-ID: <FF34E61F82EE4F19BDA7B97B690D2AB8@til4200>

Lee,

I do experience this now and again with my XP pro system, not with Win 7 sofar (this one still not being my main machine).

Can you access the option dialogue in such a situation? With XP I can, and often can get things back to normal by toggling one of the taskbar otions forth and back (press apply each time!). Don't have the Win7 machine running just now so don't know whether this can be done similarly there ...

My experience is that there are interdependencies between the taskbar and other software that tend to create this problem. Sometimes it's a program waiting in the background for me to acknowledge an action, or an error message that popped up after an action (like for instance my email client showing a timeout message) or such ... It might help if you could find out which progs are running in parallel whenever this happens, and if this does happen also with everything else shut down.

Sorry, that's all I know ...
Tilman


----- Original Message ----- 
From: "Lee Bunyard" <leebunyard at comcast.net>
To: "Tech Support Guy Mailing List" <list at tsgserver.com>
Sent: Friday, February 19, 2010 4:56 AM
Subject: TSGL: Taskbar on Auto-Hide Locks Up in Windows 7


>I bought my wife a new HP laptop for Christmas, which runs Windows 7 
> Home Premium.  It has a 500 Gig HD and 4 Gig of RAM.  When she set up 
> the laptop, she set the taskbar (the bar across the bottom of the screen 
> that contains the Start icon et al) to Auto-Hide, so it pops up when you 
> move the cursor on it and disappears when the cursor is elsewhere.  She 
> also checked the box to "lock the taskbar". 
> 
> Each time she uses the laptop, the taskbar works as it should for a 
> short time, then it suddenly just locks up, stays in the UP position all 
> the time.  I've tried to help her unfreeze the taskbar without success, 
> the only solution is to reboot the laptop.  When she does, it works OK 
> again for awhile, then locks in the UP position again.  I right clicked 
> that taskbar, selected Properties and played around with other settings 
> for the taskbar but can't find anything that seems to be responsible for 
> the problem or which will stop it from happening.
> 
> This is not a HUGE problem but very annoying, especially when she needs 
> to be able to use the very bottom of the page she is working on (like 
> with Publisher, Excel and others) and can't get to it because the 
> taskbar is there.  Any thoughts or suggestions??  Thanks.
> Lee in the Mountains of Northern California



From justin at whisperer.com.au  Fri Feb 19 07:47:39 2010
From: justin at whisperer.com.au (The Computer Whisperer)
Date: Fri, 19 Feb 2010 23:47:39 +1100
Subject: TSGL: Taskbar on Auto-Hide Locks Up in Windows 7
In-Reply-To: <FF34E61F82EE4F19BDA7B97B690D2AB8@til4200>
References: <4B7E0BD3.6050705@comcast.net>
	<FF34E61F82EE4F19BDA7B97B690D2AB8@til4200>
Message-ID: <2852b8d41002190447i10f477baqed5871e9b619711c@mail.gmail.com>

Video driver update?

chipset driver update?

Sounds like a video card transparency problem, you may be able to resolve by
purchasing a video card for around $60 and plonk it in your PCI-E slot
(dont' forget to go to the manufacturer's website and download the latest
drivers.)


Justin The Computer Whisperer

On 19 February 2010 23:29, Tilman Brandl <tbrandl2 at chello.at> wrote:

> Lee,
>
> I do experience this now and again with my XP pro system, not with Win 7
> sofar (this one still not being my main machine).
>
> Can you access the option dialogue in such a situation? With XP I can, and
> often can get things back to normal by toggling one of the taskbar otions
> forth and back (press apply each time!). Don't have the Win7 machine running
> just now so don't know whether this can be done similarly there ...
>
> My experience is that there are interdependencies between the taskbar and
> other software that tend to create this problem. Sometimes it's a program
> waiting in the background for me to acknowledge an action, or an error
> message that popped up after an action (like for instance my email client
> showing a timeout message) or such ... It might help if you could find out
> which progs are running in parallel whenever this happens, and if this does
> happen also with everything else shut down.
>
> Sorry, that's all I know ...
> Tilman
>
>
> ----- Original Message -----
> From: "Lee Bunyard" <leebunyard at comcast.net>
> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
> Sent: Friday, February 19, 2010 4:56 AM
> Subject: TSGL: Taskbar on Auto-Hide Locks Up in Windows 7
>
>
> >I bought my wife a new HP laptop for Christmas, which runs Windows 7
> > Home Premium.  It has a 500 Gig HD and 4 Gig of RAM.  When she set up
> > the laptop, she set the taskbar (the bar across the bottom of the screen
> > that contains the Start icon et al) to Auto-Hide, so it pops up when you
> > move the cursor on it and disappears when the cursor is elsewhere.  She
> > also checked the box to "lock the taskbar".
> >
> > Each time she uses the laptop, the taskbar works as it should for a
> > short time, then it suddenly just locks up, stays in the UP position all
> > the time.  I've tried to help her unfreeze the taskbar without success,
> > the only solution is to reboot the laptop.  When she does, it works OK
> > again for awhile, then locks in the UP position again.  I right clicked
> > that taskbar, selected Properties and played around with other settings
> > for the taskbar but can't find anything that seems to be responsible for
> > the problem or which will stop it from happening.
> >
> > This is not a HUGE problem but very annoying, especially when she needs
> > to be able to use the very bottom of the page she is working on (like
> > with Publisher, Excel and others) and can't get to it because the
> > taskbar is there.  Any thoughts or suggestions??  Thanks.
> > Lee in the Mountains of Northern California
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>

From coover at fastmail.fm  Fri Feb 19 15:23:36 2010
From: coover at fastmail.fm (Russell W. Coover)
Date: Fri, 19 Feb 2010 12:23:36 -0800
Subject: TSGL: Taskbar on Auto-Hide Locks Up in Windows 7
In-Reply-To: <4B7E0BD3.6050705@comcast.net>
References: <4B7E0BD3.6050705@comcast.net>
Message-ID: <E0FC9587B1904701A6BBDDDA556240CC@AcerLaptopPC>

In Windows 7, the taskbar is used to notify the user when applications are
running, and (this is the important part) when an application needs the
users attention. Is it possible that your wife has more than one application
running, and that the Operating System is trying to get her attention? If
this is the case, she would see an Icon for that particular application
blinking on the task bar. The solution would be to not "multi-task", to not
run multiple applications at the same time, or to not open more than one
window for each application.

Russ Coover

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Lee Bunyard
Sent: Thursday, February 18, 2010 7:56 PM
To: Tech Support Guy Mailing List
Subject: TSGL: Taskbar on Auto-Hide Locks Up in Windows 7

I bought my wife a new HP laptop for Christmas, which runs Windows 7 
Home Premium.  It has a 500 Gig HD and 4 Gig of RAM.  When she set up 
the laptop, she set the taskbar (the bar across the bottom of the screen 
that contains the Start icon et al) to Auto-Hide, so it pops up when you 
move the cursor on it and disappears when the cursor is elsewhere.  She 
also checked the box to "lock the taskbar". 

Each time she uses the laptop, the taskbar works as it should for a 
short time, then it suddenly just locks up, stays in the UP position all 
the time.  I've tried to help her unfreeze the taskbar without success, 
the only solution is to reboot the laptop.  When she does, it works OK 
again for awhile, then locks in the UP position again.  I right clicked 
that taskbar, selected Properties and played around with other settings 
for the taskbar but can't find anything that seems to be responsible for 
the problem or which will stop it from happening.

This is not a HUGE problem but very annoying, especially when she needs 
to be able to use the very bottom of the page she is working on (like 
with Publisher, Excel and others) and can't get to it because the 
taskbar is there.  Any thoughts or suggestions??  Thanks.
Lee in the Mountains of Northern California

_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From coover at fastmail.fm  Fri Feb 19 15:36:18 2010
From: coover at fastmail.fm (Russell W. Coover)
Date: Fri, 19 Feb 2010 12:36:18 -0800
Subject: TSGL: MS Security Essentials Deletes Cookies?
In-Reply-To: <BAY110-W1458F86D935A2D7578C1A2D0460@phx.gbl>
References: <4B7E0BD3.6050705@comcast.net>
	<BAY110-W1458F86D935A2D7578C1A2D0460@phx.gbl>
Message-ID: <C33CF96523EF4030B80250DE1DE43CB4@AcerLaptopPC>

Internet Explorer, Tools, Internet Options, General Tab ... Do you have
"Delete browsing history on exit" checked? That will do it.

That frustrated me for a couple of weeks until I discovered it. 

I do have MSSE installed on all computers (except for my Win 2000 machine),
and do not have the problem you describe. 

Of course, your problem may be elsewhere, but I very much doubt it is within
MSSE. But if it is, you can open the  MSSE Settings Tab and "Exclude" your
cookie files from the scan.

Russ Coover 

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Geoff Glave
Sent: Thursday, February 18, 2010 8:50 PM
To: list at tsgserver.com
Subject: TSGL: MS Security Essentials Deletes Cookies?


 

- XP Media Center Edition

- IE 7

 

I was having issues with (free) AVG so I ditched it and installed (free) MS
Security Essentials.  I've been very happy with it except for one annoyance.
Each night, after a scan runs, it appears to delete my cookies.  Any website
that previously cached my credentials now prompts for a password - Flickr,
Yahoo, Flyertalk etc.  If I re-enter them, they're saved until the next day
when they're gone again.

 

The only change has been the new AV application.

 

No good deed goes unpunished, I guess.

 

Anyone heard of this?  I suppose I could upgrade to IE 8 and see if the
problem goes away, but IE8 is pig-dog slow so I'd rather not.  I have
Firefox, but I like IE's tight integration with Windows Live, Skydrive etc.
I could also start meddling with IE7's security settings, but they were
working fine previously?

 

 
 		 	   		  
_________________________________________________________________
Check your Hotmail from your phone.
http://go.microsoft.com/?linkid=9708121
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From deepend at tpg.com.au  Sun Feb 21 03:22:35 2010
From: deepend at tpg.com.au (Don Penlington)
Date: Sun, 21 Feb 2010 18:22:35 +1000
Subject: TSGL: Bootvis in W7
Message-ID: <4.3.2.20100221182113.00c4e978@mail.tpg.com.au>

Does the XP version of Bootvis work in W7?  Or is there a new W7 version of it?

Don Penlington



From coover at fastmail.fm  Sun Feb 21 04:01:57 2010
From: coover at fastmail.fm (Russell W. Coover)
Date: Sun, 21 Feb 2010 01:01:57 -0800
Subject: TSGL: Bootvis in W7
In-Reply-To: <4.3.2.20100221182113.00c4e978@mail.tpg.com.au>
References: <4.3.2.20100221182113.00c4e978@mail.tpg.com.au>
Message-ID: <0C929BBF442549898E332A1420012FB3@AcerLaptopPC>

I haven't seen a Win7 or Vista version of Bootvis, but I suspect someone out
there has made it work. However, here is a webpage with an alternative for
Win7. I personally haven't tried it ...

http://superuser.com/questions/104457/bootvis-is-great-is-there-any-way-to-r
un-it-in-vista-and-win7

Russ Coover 

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Don Penlington
Sent: Sunday, February 21, 2010 12:23 AM
To: 'Tech Support Guy Mailing List'
Subject: TSGL: Bootvis in W7

Does the XP version of Bootvis work in W7?  Or is there a new W7 version of
it?

Don Penlington


_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From cgangel at sbcglobal.net  Sun Feb 21 13:29:28 2010
From: cgangel at sbcglobal.net (Doug Mccarter)
Date: Sun, 21 Feb 2010 10:29:28 -0800 (PST)
Subject: TSGL: Re Problems with Avast Free 5.xx
In-Reply-To: <4B76714D.9000001@comcast.net>
References: <4B75E435.5090509@comcast.net>
	<8F1C06181364416F8A2D4F60E95C9C63@ownerVAIO>
	<955E5FED9F1F4E0BB5C2F10AD910E10C@number15>
	<4B76714D.9000001@comcast.net>
Message-ID: <468500.87107.qm@web83001.mail.mud.yahoo.com>

Just reporting back. After the latest program update for Avast 5.0 I installed it with no problems on the XP machine that crashed when I installed the original release. Guess they fixed whatever was causing the problem.

Doug McCarter
Computer Guardian Angels




________________________________
From: Lee Bunyard <leebunyard at comcast.net>
To: Tech Support Guy Mailing List <list at tsgserver.com>
Sent: Sat, February 13, 2010 3:30:53 AM
Subject: Re: TSGL: Re Problems with Avast Free 5.xx

Thank you very much, Merna.  They certainly make it hard to find these old versions, I checked the Avast website but couldn't find anything on version 4.8.  I'll update my desktop from 4.7 to 4.8.  Thanks again.
Lee in the Mountains of Nortern California

Merna Bitter wrote:
> Avast 4.8 is available at http://www.avast.com/free-antivirus-download#tab4  (in thirty-three language versions including a multi-language one, compared to twelve versions for 5.0 at the same link).
> 
> Merna
> 
> 
> ----- Original Message ----- From: "Mike Ferrell" <ferrellm at charter.net>
> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
> Sent: Saturday, February 13, 2010 10:59 AM
> Subject: Re: TSGL: Re Problems with Avast Free 5.xx
> 
> 
>> I was able to install Avast 5.xx on my wife's new laptop running Windows 7 without any problems.
>> Mike
>> 
>> --------------------------------------------------
>> From: "Lee Bunyard" <leebunyard at comcast.net>
>> Sent: Friday, February 12, 2010 6:28 PM
>> To: "Tech Support Guy Mailing List" <list at tsgserver.com>
>> Subject: TSGL: Re Problems with Avast Free 5.xx
>> 
>>> A week or two ago, someone posted a note about a problem downloading and installing the new Avast 5.xx Free AV product on their pc running XP Pro. I subsequently downloaded and installed Avast 5.xx on my laptop running XP Home and posted a note that it had gone without any problems.  It continues to work fine.
>>> 
>>> I also use the Avast 4.8 Free AV product on my desktop running Vista and decided to upgrade it to the 5.xx version also.  It did NOT go well.  I got a message that it had installed OK but then I had another  message that Avast could not establish an Internet connection (Comcast broadband). In addition, I discovered that the installation of Avast 5.xx had somehow disabled the Internet connection of my email client (Thunderbird) and browser (Firefox).  I could not get either of them to work.  I uninstalled and tried to reinstall Avast 5.xx twice more but it did the same thing each time.  I finally uninstalled Avast and did a System Restore that got my Internet connection to Thunderbird and Firefox working again.  I gave up and decided to reinstall the older version of Avast again.  I couldn't find the Avast 4.8 that had been on the desktop, evidently installing the newer Avast version removes the older one.  I was unable to locate a website where I
 could obtain a 4.8 version of Avast but did locate a 4.7 version.  I installed the 4.7 version, it installed and works fine.
>>> I've encountered this problem with the pc running Vista of a software product not being able to automatically establish an Internet connection oly one other time--I could not get the free Malwarebytes Antimalware product to establish an Internet connection.  Their tech support was not able to figure it out either.
>>> 
>>> I'm going to try to install Avast 5.xx in a day or so on my wife's new laptop running Windows 7 and see what happens with it.
>>> FWIW.
>>> Lee in the Mountains of Northern California _______________________________________________
>>> Tech Support Guy Mailing List
>>> http://www.tsgserver.com/list/
>> 
>> 
>> _______________________________________________
>> Tech Support Guy Mailing List
>> http://www.tsgserver.com/list/ 
> 
> 
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
> 
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/

From coover at fastmail.fm  Mon Feb 22 17:07:43 2010
From: coover at fastmail.fm (Russell W. Coover)
Date: Mon, 22 Feb 2010 14:07:43 -0800
Subject: TSGL: Win 7 Shutdown Time
Message-ID: <374EF252EB424790A97076F496953F24@AcerLaptopPC>

Win 7 Ultimate Laptop .

 

Shutdown Time seems to be much too long. I just timed it and from the time I
clicked on "Shutdown" to actual shutdown was 2 minutes, 17 seconds.

 

I get no error messages.just the words "Logging Off" for a second or two,
and then the words "Shutting down" with the spinning circle.  

 

I have two other Win 7 machines with pretty much the same software and
neither has this problem. Any suggestions?

 

Russ Coover


From baracouder at aol.com  Mon Feb 22 17:34:48 2010
From: baracouder at aol.com (Alan)
Date: Mon, 22 Feb 2010 22:34:48 +0000
Subject: TSGL: Win 7 Shutdown Time
In-Reply-To: <374EF252EB424790A97076F496953F24@AcerLaptopPC>
References: <374EF252EB424790A97076F496953F24@AcerLaptopPC>
Message-ID: <1266878088.2947.11.camel@alan-dtpc>

Hello Russ,
You've given me food for thought in the past, thanks. I have moved over
too Ubuntu as my preferred system of choice.
What would the differences be (between the software you run on your
machines)regards currently running services at shut down, as you state
"pretty much the same..".
LMAO, hey maybe you have to much time to spare on things that don't
really matter but then again I may have missed something.

All the best Russ, Alan.

p.s What would you have done with that extra 60 seconds?

On Mon, 2010-02-22 at 14:07 -0800, Russell W. Coover wrote:
> Win 7 Ultimate Laptop .
> 
>  
> 
> Shutdown Time seems to be much too long. I just timed it and from the time I
> clicked on "Shutdown" to actual shutdown was 2 minutes, 17 seconds.
> 
>  
> 
> I get no error messages.just the words "Logging Off" for a second or two,
> and then the words "Shutting down" with the spinning circle.  
> 
>  
> 
> I have two other Win 7 machines with pretty much the same software and
> neither has this problem. Any suggestions?
> 
>  
> 
> Russ Coover
> 
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/




From coover at fastmail.fm  Mon Feb 22 17:57:24 2010
From: coover at fastmail.fm (Russell W. Coover)
Date: Mon, 22 Feb 2010 14:57:24 -0800
Subject: TSGL: Win 7 Shutdown Time
In-Reply-To: <1266878088.2947.11.camel@alan-dtpc>
References: <374EF252EB424790A97076F496953F24@AcerLaptopPC>
	<1266878088.2947.11.camel@alan-dtpc>
Message-ID: <C1E2EA26930D459382993742B35AE1A4@AcerLaptopPC>

Thanks, Alan for your reply. 

Yes, I probably do have too much time. I'm retired and I'm in the recovery
stage from a very bad cold. In addition (because of my illness), my home has
not been dug out from the weekend's snow, so I'm kind of stuck in front of
my TV watching Curling and Hockey, and, right now Glenn Beck ... and working
on my machine. 

I've been a bit concerned about my laptops shutoff time for some time but
never gotten around to exploring the problem until today - after all, it is
simply an annoyance. And it almost didn't come up today until I decided to
install a Realtek Update which required not one, but two reboots. 

The purpose of my email was to see if there is another way to check what is
happening rather than shutting down services one by one and then checking
shutdown time.

Well, back to Glenn Beck!

Russ Coover  

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Alan
Sent: Monday, February 22, 2010 2:35 PM
To: Tech Support Guy Mailing List
Subject: Re: TSGL: Win 7 Shutdown Time

Hello Russ,
You've given me food for thought in the past, thanks. I have moved over
too Ubuntu as my preferred system of choice.
What would the differences be (between the software you run on your
machines)regards currently running services at shut down, as you state
"pretty much the same..".
LMAO, hey maybe you have to much time to spare on things that don't
really matter but then again I may have missed something.

All the best Russ, Alan.

p.s What would you have done with that extra 60 seconds?

On Mon, 2010-02-22 at 14:07 -0800, Russell W. Coover wrote:
> Win 7 Ultimate Laptop .
> 
>  
> 
> Shutdown Time seems to be much too long. I just timed it and from the time
I
> clicked on "Shutdown" to actual shutdown was 2 minutes, 17 seconds.
> 
>  
> 
> I get no error messages.just the words "Logging Off" for a second or two,
> and then the words "Shutting down" with the spinning circle.  
> 
>  
> 
> I have two other Win 7 machines with pretty much the same software and
> neither has this problem. Any suggestions?
> 
>  
> 
> Russ Coover
> 
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/



_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From carmelloz at yahoo.com  Mon Feb 22 18:21:49 2010
From: carmelloz at yahoo.com (Ray)
Date: Mon, 22 Feb 2010 15:21:49 -0800 (PST)
Subject: TSGL: Win 7 Shutdown Time
In-Reply-To: <374EF252EB424790A97076F496953F24@AcerLaptopPC>
Message-ID: <714437.88608.qm@web50401.mail.re2.yahoo.com>

Russ,
?
Found a couple of things about this issue that might provide some clues.
?
http://preview.tinyurl.com/ycgcjn2
?
http://preview.tinyurl.com/yh8s92k
?
http://preview.tinyurl.com/yjvcodh
?
HTH, good luck. Let us know how it goes.

--- On Mon, 2/22/10, Russell W. Coover <coover at fastmail.fm> wrote:


From: Russell W. Coover <coover at fastmail.fm>
Subject: TSGL: Win 7 Shutdown Time
To: "'Tech Support Guy Mailing List'" <list at tsgserver.com>
Date: Monday, February 22, 2010, 3:07 PM


Win 7 Ultimate Laptop .



Shutdown Time seems to be much too long. I just timed it and from the time I
clicked on "Shutdown" to actual shutdown was 2 minutes, 17 seconds.



I get no error messages.just the words "Logging Off" for a second or two,
and then the words "Shutting down" with the spinning circle.? 



I have two other Win 7 machines with pretty much the same software and
neither has this problem. Any suggestions?



Russ Coover

_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



      

From baracouder at aol.com  Mon Feb 22 18:31:16 2010
From: baracouder at aol.com (Alan)
Date: Mon, 22 Feb 2010 23:31:16 +0000
Subject: TSGL: Win 7 Shutdown Time
In-Reply-To: <C1E2EA26930D459382993742B35AE1A4@AcerLaptopPC>
References: <374EF252EB424790A97076F496953F24@AcerLaptopPC>
	<1266878088.2947.11.camel@alan-dtpc>
	<C1E2EA26930D459382993742B35AE1A4@AcerLaptopPC>
Message-ID: <1266881476.3649.13.camel@alan-dtpc>

Irony eh, ma dad's the same.
The missus has a cold at the moment but nowhere near a man cold ;)

Maybe you could go back and restore to an earlier time (a back up you
made) don't tell me you never made one!
Oh and I'm listening to Talking Heads n David Bowie at the moment. takes
me back ah can tell ye.

Happy days get well soon, thanks, Alan.

On Mon, 2010-02-22 at 14:57 -0800, Russell W. Coover wrote:
> Thanks, Alan for your reply. 
> 
> Yes, I probably do have too much time. I'm retired and I'm in the recovery
> stage from a very bad cold. In addition (because of my illness), my home has
> not been dug out from the weekend's snow, so I'm kind of stuck in front of
> my TV watching Curling and Hockey, and, right now Glenn Beck ... and working
> on my machine. 
> 
> I've been a bit concerned about my laptops shutoff time for some time but
> never gotten around to exploring the problem until today - after all, it is
> simply an annoyance. And it almost didn't come up today until I decided to
> install a Realtek Update which required not one, but two reboots. 
> 
> The purpose of my email was to see if there is another way to check what is
> happening rather than shutting down services one by one and then checking
> shutdown time.
> 
> Well, back to Glenn Beck!
> 
> Russ Coover  
> 
> -----Original Message-----
> From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
> Behalf Of Alan
> Sent: Monday, February 22, 2010 2:35 PM
> To: Tech Support Guy Mailing List
> Subject: Re: TSGL: Win 7 Shutdown Time
> 
> Hello Russ,
> You've given me food for thought in the past, thanks. I have moved over
> too Ubuntu as my preferred system of choice.
> What would the differences be (between the software you run on your
> machines)regards currently running services at shut down, as you state
> "pretty much the same..".
> LMAO, hey maybe you have to much time to spare on things that don't
> really matter but then again I may have missed something.
> 
> All the best Russ, Alan.
> 
> p.s What would you have done with that extra 60 seconds?
> 
> On Mon, 2010-02-22 at 14:07 -0800, Russell W. Coover wrote:
> > Win 7 Ultimate Laptop .
> > 
> >  
> > 
> > Shutdown Time seems to be much too long. I just timed it and from the time
> I
> > clicked on "Shutdown" to actual shutdown was 2 minutes, 17 seconds.
> > 
> >  
> > 
> > I get no error messages.just the words "Logging Off" for a second or two,
> > and then the words "Shutting down" with the spinning circle.  
> > 
> >  
> > 
> > I have two other Win 7 machines with pretty much the same software and
> > neither has this problem. Any suggestions?
> > 
> >  
> > 
> > Russ Coover
> > 
> > _______________________________________________
> > Tech Support Guy Mailing List
> > http://www.tsgserver.com/list/
> 
> 
> 
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
> 
> 
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/




From coover at fastmail.fm  Mon Feb 22 20:41:15 2010
From: coover at fastmail.fm (Russell W. Coover)
Date: Mon, 22 Feb 2010 17:41:15 -0800
Subject: TSGL: Win 7 Shutdown Time
In-Reply-To: <714437.88608.qm@web50401.mail.re2.yahoo.com>
References: <374EF252EB424790A97076F496953F24@AcerLaptopPC>
	<714437.88608.qm@web50401.mail.re2.yahoo.com>
Message-ID: <302AF6FCA13C492C8E86F16F1163B074@AcerLaptopPC>

I'm working on the problem using some of the suggestions from the webpage
links you sent ... no luck so far ...

Went into the Troubleshooting section and did the Maintenance tasks ... no
help.

Ran the System file checker scan ... no help.

Ran MSCONFIG and disabled all starting programs ... shutdown took 2:15.

Booted Safe Mode - Minimal Services ... shutdown 2:12.

Selected Boot Minimal Services ... all startup programs deselected and all
but services necessary for OS deselected ... shutdown 2:05.

Checked Event Viewer ... surprise, it had several warnings that Shutdown was
slow ... no reason given.

I'm not going to be able to continue anymore this evening, but I'll be back
at it tomorrow.

Thanks for your help. 

Russ

 

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Ray
Sent: Monday, February 22, 2010 3:22 PM
To: Tech Support Guy Mailing List
Subject: Re: TSGL: Win 7 Shutdown Time

Russ,
?
Found a couple of things about this issue that might provide some clues.
?
http://preview.tinyurl.com/ycgcjn2
?
http://preview.tinyurl.com/yh8s92k
?
http://preview.tinyurl.com/yjvcodh
?
HTH, good luck. Let us know how it goes.

--- On Mon, 2/22/10, Russell W. Coover <coover at fastmail.fm> wrote:


From: Russell W. Coover <coover at fastmail.fm>
Subject: TSGL: Win 7 Shutdown Time
To: "'Tech Support Guy Mailing List'" <list at tsgserver.com>
Date: Monday, February 22, 2010, 3:07 PM


Win 7 Ultimate Laptop .



Shutdown Time seems to be much too long. I just timed it and from the time I
clicked on "Shutdown" to actual shutdown was 2 minutes, 17 seconds.



I get no error messages.just the words "Logging Off" for a second or two,
and then the words "Shutting down" with the spinning circle.? 



I have two other Win 7 machines with pretty much the same software and
neither has this problem. Any suggestions?



Russ Coover

_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



      
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From jonpan at onlinehome.de  Tue Feb 23 03:19:52 2010
From: jonpan at onlinehome.de (Jon)
Date: Tue, 23 Feb 2010 09:19:52 +0100
Subject: TSGL: Win 7 Shutdown Time
References: <374EF252EB424790A97076F496953F24@AcerLaptopPC><714437.88608.qm@web50401.mail.re2.yahoo.com>
	<302AF6FCA13C492C8E86F16F1163B074@AcerLaptopPC>
Message-ID: <ABC724120C5041C7B1D282F35AB0F386@johnsp2>

Hi Russ,

Don't understand you young 'uns - retirees never have any spare time!

This problem is usually caused by WIN trying to close down some programme/service and not easily being able to.

If it works for WIN 7, look into Microsoft Profile Hive Cleanup Service - UPHClean.

I'm sticking to XP. Being retired, I have no time to play about with WIN 7!

(OK - I do have Ubuntu on a separate HDD and am very impressed by the latest iteration)

Best,

John
Od/G

----- Original Message ----- 
From: Russell W. Coover 
To: 'Tech Support Guy Mailing List' 
Sent: Tuesday, February 23, 2010 2:41 AM
Subject: Re: TSGL: Win 7 Shutdown Time


I'm working on the problem using some of the suggestions from the webpage
links you sent ... no luck so far ...

Went into the Troubleshooting section and did the Maintenance tasks ... no
help.

Ran the System file checker scan ... no help.

Ran MSCONFIG and disabled all starting programs ... shutdown took 2:15.

Booted Safe Mode - Minimal Services ... shutdown 2:12.

Selected Boot Minimal Services ... all startup programs deselected and all
but services necessary for OS deselected ... shutdown 2:05.

Checked Event Viewer ... surprise, it had several warnings that Shutdown was
slow ... no reason given.

I'm not going to be able to continue anymore this evening, but I'll be back
at it tomorrow.

Thanks for your help. 

Russ

 

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Ray
Sent: Monday, February 22, 2010 3:22 PM
To: Tech Support Guy Mailing List
Subject: Re: TSGL: Win 7 Shutdown Time

Russ,

Found a couple of things about this issue that might provide some clues.

http://preview.tinyurl.com/ycgcjn2

http://preview.tinyurl.com/yh8s92k

http://preview.tinyurl.com/yjvcodh

HTH, good luck. Let us know how it goes.

--- On Mon, 2/22/10, Russell W. Coover <coover at fastmail.fm> wrote:


From: Russell W. Coover <coover at fastmail.fm>
Subject: TSGL: Win 7 Shutdown Time
To: "'Tech Support Guy Mailing List'" <list at tsgserver.com>
Date: Monday, February 22, 2010, 3:07 PM


Win 7 Ultimate Laptop .



Shutdown Time seems to be much too long. I just timed it and from the time I
clicked on "Shutdown" to actual shutdown was 2 minutes, 17 seconds.



I get no error messages.just the words "Logging Off" for a second or two,
and then the words "Shutting down" with the spinning circle. 



I have two other Win 7 machines with pretty much the same software and
neither has this problem. Any suggestions?



Russ Coover

_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



      
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/


_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/

From coover at fastmail.fm  Tue Feb 23 04:57:54 2010
From: coover at fastmail.fm (Russell W. Coover)
Date: Tue, 23 Feb 2010 01:57:54 -0800
Subject: TSGL: Win 7 Shutdown Time
In-Reply-To: <ABC724120C5041C7B1D282F35AB0F386@johnsp2>
References: <374EF252EB424790A97076F496953F24@AcerLaptopPC><714437.88608.qm@web50401.mail.re2.yahoo.com><302AF6FCA13C492C8E86F16F1163B074@AcerLaptopPC>
	<ABC724120C5041C7B1D282F35AB0F386@johnsp2>
Message-ID: <1027EC20C82847E598C918233E0B88AC@AcerLaptopPC>

Jon ...

I like XP, and still run it on two of my computers, but Win7 is the best OS
yet out of MS, and I've run them all! I was lucky and was able to get two
copies of Win7 Ultimate free from Microsoft. One for the Windows 7 party
when the OS was introduced, and the other by attending a developers
conference. Win7 also compares well with anything Apple has put out (or I
might say Apple compares well with Win7). Ubuntu works well, and is actually
installed INSIDE windows on the very laptop with which I'm having the
shutdown problem. I've been running the machine Dual Boot since the day I
upgraded the machine to Win7. I play around with Ubuntu, but find that I'm
in Windows a lot more and for a lot more things.  

Regarding my shutdown problem, the possibility that it is an application or
service has been explored. Virtually all have been shut down but the
shutdown time remains over two minutes. 

I believe it is a driver problem, perhaps a driver .dll. I try to keep my
drivers up to date and I probably installed one that has caused this
problem.

I'll explore some other things before I revert my drivers one by one to a
previous version, but I think that eventually, that will solve the problem. 

Regarding staying busy ... I'm always busy (unless I'm sick as I have been)
or snowed in the house. We got the local Boy Scouts to come over this PM to
dig us out. It was my first time out of the house in 5 days. And then I had
to go to a Board of Directors (of a small non-profit) meeting this evening.
Boring!!!! I'd have rather been sitting at my computer working on the
shutdown problem.

Russ

 
-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Jon
Sent: Tuesday, February 23, 2010 12:20 AM
To: Tech Support Guy Mailing List
Subject: Re: TSGL: Win 7 Shutdown Time

Hi Russ,

Don't understand you young 'uns - retirees never have any spare time!

This problem is usually caused by WIN trying to close down some
programme/service and not easily being able to.

If it works for WIN 7, look into Microsoft Profile Hive Cleanup Service -
UPHClean.

I'm sticking to XP. Being retired, I have no time to play about with WIN 7!

(OK - I do have Ubuntu on a separate HDD and am very impressed by the latest
iteration)

Best,

John
Od/G

----- Original Message ----- 
From: Russell W. Coover 
To: 'Tech Support Guy Mailing List' 
Sent: Tuesday, February 23, 2010 2:41 AM
Subject: Re: TSGL: Win 7 Shutdown Time


I'm working on the problem using some of the suggestions from the webpage
links you sent ... no luck so far ...

Went into the Troubleshooting section and did the Maintenance tasks ... no
help.

Ran the System file checker scan ... no help.

Ran MSCONFIG and disabled all starting programs ... shutdown took 2:15.

Booted Safe Mode - Minimal Services ... shutdown 2:12.

Selected Boot Minimal Services ... all startup programs deselected and all
but services necessary for OS deselected ... shutdown 2:05.

Checked Event Viewer ... surprise, it had several warnings that Shutdown was
slow ... no reason given.

I'm not going to be able to continue anymore this evening, but I'll be back
at it tomorrow.

Thanks for your help. 

Russ

 

-----Original Message-----
From: list-bounces at tsgserver.com [mailto:list-bounces at tsgserver.com] On
Behalf Of Ray
Sent: Monday, February 22, 2010 3:22 PM
To: Tech Support Guy Mailing List
Subject: Re: TSGL: Win 7 Shutdown Time

Russ,

Found a couple of things about this issue that might provide some clues.

http://preview.tinyurl.com/ycgcjn2

http://preview.tinyurl.com/yh8s92k

http://preview.tinyurl.com/yjvcodh

HTH, good luck. Let us know how it goes.

--- On Mon, 2/22/10, Russell W. Coover <coover at fastmail.fm> wrote:


From: Russell W. Coover <coover at fastmail.fm>
Subject: TSGL: Win 7 Shutdown Time
To: "'Tech Support Guy Mailing List'" <list at tsgserver.com>
Date: Monday, February 22, 2010, 3:07 PM


Win 7 Ultimate Laptop .



Shutdown Time seems to be much too long. I just timed it and from the time I
clicked on "Shutdown" to actual shutdown was 2 minutes, 17 seconds.



I get no error messages.just the words "Logging Off" for a second or two,
and then the words "Shutting down" with the spinning circle. 



I have two other Win 7 machines with pretty much the same software and
neither has this problem. Any suggestions?



Russ Coover

_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



      
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/


_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



From deepend at tpg.com.au  Tue Feb 23 20:44:48 2010
From: deepend at tpg.com.au (Don Penlington)
Date: Wed, 24 Feb 2010 11:44:48 +1000
Subject: TSGL: Win 7 Shutdown Time
In-Reply-To: <1027EC20C82847E598C918233E0B88AC@AcerLaptopPC>
References: <ABC724120C5041C7B1D282F35AB0F386@johnsp2>
	<374EF252EB424790A97076F496953F24@AcerLaptopPC>
	<714437.88608.qm@web50401.mail.re2.yahoo.com>
	<302AF6FCA13C492C8E86F16F1163B074@AcerLaptopPC>
	<ABC724120C5041C7B1D282F35AB0F386@johnsp2>
Message-ID: <4.3.2.20100224112023.00c665d0@mail.tpg.com.au>

Russ wrote:
>I believe it is a driver problem, perhaps a driver .dll.>>


You're most likely right. Any old printer drivers loading, where the 
printer has been removed? Slow shutdown in Safe Mode would seem to negative 
this theory.

Run Mark Russinovich's (Sysinternals) excellent Autoruns (I'm sure you'd 
have it) and see if you can spot any likely candidates. Be careful, as you 
doubtless know, as this allows you to disable essential system files like 
Winlogon, without which Windows won't boot. Some patient trial and error 
may be necessary, while you're waiting for the snow to melt.

Is there a corresponding delay in Windows booting?  Should be about 30-35 
seconds on a clean computer, maybe faster for W7. Often slow boot and slow 
shutdown tend to go hand in hand.

Another possibility is that something is hooking into Windows Explorer and 
won't let go until it times out. Try running Task Manager, shut down 
Explorer and see how long that takes (should be near instant). You will see 
a bare desktop, no icons. You can restart explorer again in Task Manager by 
File/Run, and type explorer. Hooking is a typical trojan activity to 
prevent the trojan from being disabled. (That's when you get the "Cannot 
close/remove, File in use" message).

I assume you've already run security scans.

Once you have closed Explorer, try shutting down via keyboard (Winkey, u, 
enter). If shutdown is now normal, you've isolated the cause.

Right now I'm sitting under the airconditioner with a fan blowing air 
through my sideless computer to save it and me from meltdown.

Don Penlington




From hasanatkhan at gmail.com  Wed Feb 24 12:33:56 2010
From: hasanatkhan at gmail.com (A Hasanat Khan)
Date: Wed, 24 Feb 2010 23:33:56 +0600
Subject: TSGL: Dissapearing Outlook Express Data
References: <4.3.2.20100221182113.00c4e978@mail.tpg.com.au>
	<0C929BBF442549898E332A1420012FB3@AcerLaptopPC>
Message-ID: <B3145ED639F143CEAE0F896D58AF542E@micron>

Hi All,

The strangest thing just happened. I use Outlook Express and Norton Internet 
Security which has an anti spam function. I had several  hundred messages in 
the Inbox. Some were spam. I selected a spam, clicked on 'this is spam' and 
lo and behold all the Inbox messages disappeared.  Never happened before. 
The messages were nowhere, not in the Deleted Items folder, not in the 
Recycle Bin, infact nowhere. How could this happen? Any one faced this 
problem?

Come to think of it I better change to Thunderbird. The only problem is I do 
not know which folder it keeps  the messages.. I want to move the folder to 
another disk, to preserve the files against operating system crashes. I can 
do that with OE easily. Can anyone help?

Thanks

Hasanat 



-- 
This message has been scanned for viruses and
dangerous content by MailScanner, and is
believed to be clean.



From hdavis1 at gmail.com  Wed Feb 24 17:46:38 2010
From: hdavis1 at gmail.com (H Davis)
Date: Wed, 24 Feb 2010 17:46:38 -0500
Subject: TSGL: Dissapearing Outlook Express Data
In-Reply-To: <B3145ED639F143CEAE0F896D58AF542E@micron>
References: <4.3.2.20100221182113.00c4e978@mail.tpg.com.au>	<0C929BBF442549898E332A1420012FB3@AcerLaptopPC>
	<B3145ED639F143CEAE0F896D58AF542E@micron>
Message-ID: <4B85AC4E.4090909@gmail.com>

Hi Hasanat,

Look in Documents and Settings/<your user name> or possibly <all 
users>/Thunderbird/Profiles/<random file name ending with 
.default>/Mail. What's in /Mail depends on how you have your system set 
up but I think you'll figure it out. Saving /Mail will save all the 
e-mails. The address book(s) are in the .default folder and end with 
.mab. Again, there may be several depending on how many address books 
you've created.

HTH

H Davis

A Hasanat Khan wrote:
> Hi All,
>
> The strangest thing just happened. I use Outlook Express and Norton 
> Internet Security which has an anti spam function. I had several  
> hundred messages in the Inbox. Some were spam. I selected a spam, 
> clicked on 'this is spam' and lo and behold all the Inbox messages 
> disappeared.  Never happened before. The messages were nowhere, not in 
> the Deleted Items folder, not in the Recycle Bin, infact nowhere. How 
> could this happen? Any one faced this problem?
>
> Come to think of it I better change to Thunderbird. The only problem 
> is I do not know which folder it keeps  the messages.. I want to move 
> the folder to another disk, to preserve the files against operating 
> system crashes. I can do that with OE easily. Can anyone help?
>
> Thanks
>
> Hasanat
>
>

-- 
H Davis   hdavis1 at gmail.com


From ian at iarp.ca  Fri Feb 26 13:59:32 2010
From: ian at iarp.ca (Ian Ramsey-Planck)
Date: Fri, 26 Feb 2010 13:59:32 -0500
Subject: TSGL: Win7 Proxy Issue
Message-ID: <adc2940c1002261059q1ba1decdw99ad48988ef99715@mail.gmail.com>

Hey All,

After the BSOD problem with the patch at the beginning of Feb happened i
installed Win7 on my laptop.

It's legit software, i did a clean install and almost everything seems to be
working ok so far.

The problem i'm having is whenever my machine cold starts, it can take
almost 15minutes before the internet is browsable by any browser. Tried
Firefox, Opera, Chrome, Internet Explorer and in that first 15minutes they
all say "determining proxy".

I've had this problem before in XP and Vista machines and it was always
fixed by opening IE going to Tools -> Options -> Connections -> LAN Settings
and checking the box beside Auto detect settings. But this doesn't fix the
problem. Something i also do is change the DNS servers to 8.8.8.8 which is
googles opendns and hasn't caused any problems on any other machines in my
house.

Common problem?

-- 
Thanks
Ian R-P

From nade at gorge.net  Fri Feb 26 14:58:08 2010
From: nade at gorge.net (Sylvia Gould)
Date: Fri, 26 Feb 2010 11:58:08 -0800
Subject: TSGL: deleting from CD
Message-ID: <6.1.0.6.2.20100226115515.02713ec0@POP3.gorge.net>

I have files on CD that I need to delete or move. Everything I try is 
forbidden, in error, or can't be accessed. I can't move, delete, or change 
from "read-only".  How can I either put them somewhere else or just plain 
delete from the CD?  What do I need to do next time I copy to a CD to 
prevent this problem?

Using Windows XP and "copy to CD".



From ian at iarp.ca  Fri Feb 26 15:01:27 2010
From: ian at iarp.ca (Ian Ramsey-Planck)
Date: Fri, 26 Feb 2010 15:01:27 -0500
Subject: TSGL: deleting from CD
In-Reply-To: <6.1.0.6.2.20100226115515.02713ec0@POP3.gorge.net>
References: <6.1.0.6.2.20100226115515.02713ec0@POP3.gorge.net>
Message-ID: <adc2940c1002261201i16e5ae3ao74fc7185713f5b1a@mail.gmail.com>

It depends on the type of disc. CD-R's are meant to be written to once and
then there done for good.

CD-RW's are able to be written to, then erased and rewritten over and over
again.

But whenever you edit something on a CD-RW you need to rewrite all the
information again with the changes(it doesn't work like a USB stick).

On Fri, Feb 26, 2010 at 2:58 PM, Sylvia Gould <nade at gorge.net> wrote:

> I have files on CD that I need to delete or move. Everything I try is
> forbidden, in error, or can't be accessed. I can't move, delete, or change
> from "read-only".  How can I either put them somewhere else or just plain
> delete from the CD?  What do I need to do next time I copy to a CD to
> prevent this problem?
>
> Using Windows XP and "copy to CD".
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>



-- 
Thanks
Ian R-P

From nade at gorge.net  Fri Feb 26 15:38:51 2010
From: nade at gorge.net (Sylvia Gould)
Date: Fri, 26 Feb 2010 12:38:51 -0800
Subject: TSGL: deleting from CD
In-Reply-To: <adc2940c1002261201i16e5ae3ao74fc7185713f5b1a@mail.gmail.co
 m>
References: <6.1.0.6.2.20100226115515.02713ec0@POP3.gorge.net>
	<adc2940c1002261201i16e5ae3ao74fc7185713f5b1a@mail.gmail.com>
Message-ID: <6.1.0.6.2.20100226123614.02704d90@POP3.gorge.net>

At 12:01 PM 2/26/2010, you wrote:
>It depends on the type of disc. CD-R's are meant to be written to once and
>then there done for good.

So If I have a file on a CD-R and find there is a sentence missing, I can't 
even transfer it somewhere else for correction and put it back?  And I 
can't change it on the CD? I was advised by somebody not to use CR-RWs-- 
did I take bad advice?


>On Fri, Feb 26, 2010 at 2:58 PM, Sylvia Gould <nade at gorge.net> wrote:
>
> > I have files on CD that I need to delete or move. Everything I try is
> > forbidden, in error, or can't be accessed. I can't move, delete, or change
> > from "read-only".  How can I either put them somewhere else or just plain
> > delete from the CD?  What do I need to do next time I copy to a CD to
> > prevent this problem?
> >
> > Using Windows XP and "copy to CD".
> >
> >
> > _______________________________________________
> > Tech Support Guy Mailing List
> > http://www.tsgserver.com/list/
> >
>
>
>
>--
>Thanks
>Ian R-P
>_______________________________________________
>Tech Support Guy Mailing List
>http://www.tsgserver.com/list/
>Internal Virus Database is out of date.
>Checked by AVG - www.avg.com
>Version: 8.5.421 / Virus Database: 270.14.13/2432 - Release Date: 10/13/09 
>06:35:00



From ian at iarp.ca  Fri Feb 26 16:19:42 2010
From: ian at iarp.ca (ian at iarp.ca)
Date: Fri, 26 Feb 2010 21:19:42 +0000
Subject: TSGL: deleting from CD
In-Reply-To: <6.1.0.6.2.20100226123614.02704d90@POP3.gorge.net>
References: <6.1.0.6.2.20100226115515.02713ec0@POP3.gorge.net><adc2940c1002261201i16e5ae3ao74fc7185713f5b1a@mail.gmail.com><6.1.0.6.2.20100226123614.02704d90@POP3.gorge.net>
Message-ID: <245421689-1267219177-cardhu_decombobulator_blackberry.rim.net-1758505502-@bda638.bisx.prod.on.blackberry>

You can transfer(copy) it off of the disc to the computer, make the change and then burn another new disc.

CD-RWs are only good for xxx amount of writing and erasing and after that there donefor. The number of reburnings is a couple hundred last time I looked into it.

If you need to be making many changes, its much cheaper to look into small usb sticks, I know the last time I was in my local computer shop they had a bucket of 256mb sticks for $5

-----Original Message-----
From: Sylvia Gould <nade at gorge.net>
Date: Fri, 26 Feb 2010 12:38:51 
To: Tech Support Guy Mailing List<list at tsgserver.com>
Subject: Re: TSGL: deleting from CD

At 12:01 PM 2/26/2010, you wrote:
>It depends on the type of disc. CD-R's are meant to be written to once and
>then there done for good.

So If I have a file on a CD-R and find there is a sentence missing, I can't 
even transfer it somewhere else for correction and put it back?  And I 
can't change it on the CD? I was advised by somebody not to use CR-RWs-- 
did I take bad advice?


>On Fri, Feb 26, 2010 at 2:58 PM, Sylvia Gould <nade at gorge.net> wrote:
>
> > I have files on CD that I need to delete or move. Everything I try is
> > forbidden, in error, or can't be accessed. I can't move, delete, or change
> > from "read-only".  How can I either put them somewhere else or just plain
> > delete from the CD?  What do I need to do next time I copy to a CD to
> > prevent this problem?
> >
> > Using Windows XP and "copy to CD".
> >
> >
> > _______________________________________________
> > Tech Support Guy Mailing List
> > http://www.tsgserver.com/list/
> >
>
>
>
>--
>Thanks
>Ian R-P
>_______________________________________________
>Tech Support Guy Mailing List
>http://www.tsgserver.com/list/
>Internal Virus Database is out of date.
>Checked by AVG - www.avg.com
>Version: 8.5.421 / Virus Database: 270.14.13/2432 - Release Date: 10/13/09 
>06:35:00


_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/

From Engineman1 at aol.com  Fri Feb 26 18:41:28 2010
From: Engineman1 at aol.com (Engineman1 at aol.com)
Date: Fri, 26 Feb 2010 18:41:28 EST
Subject: TSGL: deleting from CD
Message-ID: <2e6b4.29681598.38b9b628@aol.com>

$5.00 for each stick or the bucketfull? 256 mb isn't much these days.
Several weeks ago i bought a 8GB SDHC card from Amazon for $13.00.
 
Engineman
 
 
In a message dated 2/26/2010 1:20:27 P.M. Pacific Standard Time,  
ian at iarp.ca writes:

You can  transfer(copy) it off of the disc to the computer, make the change 
and then  burn another new disc.

CD-RWs are only good for xxx amount of writing  and erasing and after that 
there donefor. The number of reburnings is a couple  hundred last time I 
looked into it.

If you need to be making many  changes, its much cheaper to look into small 
usb sticks, I know the last time  I was in my local computer shop they had 
a bucket of 256mb sticks for  $5

-----Original Message-----
From: Sylvia Gould  <nade at gorge.net>
Date: Fri, 26 Feb 2010 12:38:51 
To: Tech Support  Guy Mailing List<list at tsgserver.com>
Subject: Re: TSGL: deleting from  CD

At 12:01 PM 2/26/2010, you wrote:
>It depends on the type of  disc. CD-R's are meant to be written to once and
>then there done for  good.

So If I have a file on a CD-R and find there is a sentence  missing, I 
can't 
even transfer it somewhere else for correction and put it  back?  And I 
can't change it on the CD? I was advised by somebody not  to use CR-RWs-- 
did I take bad advice?


>On Fri, Feb 26, 2010  at 2:58 PM, Sylvia Gould <nade at gorge.net> wrote:
>
> > I  have files on CD that I need to delete or move. Everything I try is
>  > forbidden, in error, or can't be accessed. I can't move, delete, or  
change
> > from "read-only".  How can I either put them  somewhere else or just 
plain
> > delete from the CD?  What do I  need to do next time I copy to a CD to
> > prevent this  problem?
> >
> > Using Windows XP and "copy to CD".
>  >
> >
> >  _______________________________________________
> > Tech Support Guy  Mailing List
> > http://www.tsgserver.com/list/
>  >
>
>
>
>--
>Thanks
>Ian  R-P
>_______________________________________________
>Tech Support  Guy Mailing List
>http://www.tsgserver.com/list/
>Internal Virus  Database is out of date.
>Checked by AVG - www.avg.com
>Version:  8.5.421 / Virus Database: 270.14.13/2432 - Release Date: 
10/13/09  
>06:35:00


_______________________________________________
Tech  Support Guy Mailing  List
http://www.tsgserver.com/list/
_______________________________________________
Tech  Support Guy Mailing  List
http://www.tsgserver.com/list/


From BriG123 at aol.com  Sat Feb 27 07:00:44 2010
From: BriG123 at aol.com (BriG123 at aol.com)
Date: Sat, 27 Feb 2010 07:00:44 EST
Subject: TSGL: cable for transferring data between two like OS machines
Message-ID: <423a8.73f83ab6.38ba636c@aol.com>

 
In a message dated 2/3/2010 11:04:51 PM Central Standard Time,  
edlynn at usa.com writes:

http://www.tsgserver.com/list/


unsubscribe

From federal1862 at yahoo.com  Sat Feb 27 20:49:21 2010
From: federal1862 at yahoo.com (Henry Stevenson)
Date: Sat, 27 Feb 2010 17:49:21 -0800 (PST)
Subject: TSGL: Windows 7 Administrator Question
Message-ID: <402953.39502.qm@web62403.mail.re1.yahoo.com>

I have my shiney new Windows 7 Home Premium PC and began to have trouble with my iPod telling me I did not have sufficient administrator rights.?? So as I began to look, even though it says administrator with my log in name I and only a standard user.?? So I looked up solutions on google and bing and found go to command prompt and type net user administrator /active:yes.?? Problem is that when I type that I got System error 5 access denied.?? When I looked up a solution for that I was unable to find any.
?
Any suggestions on how to become the real administrator on a Windows 7 Home Premium machine?
?
Thanks,
?
Henry


      

From deepend at tpg.com.au  Sun Feb 28 02:54:23 2010
From: deepend at tpg.com.au (Don Penlington)
Date: Sun, 28 Feb 2010 17:54:23 +1000
Subject: TSGL: Windows 7 Administrator Question
In-Reply-To: <402953.39502.qm@web62403.mail.re1.yahoo.com>
Message-ID: <4.3.2.20100228174258.00c6f7d0@mail.tpg.com.au>

Henry wrote:
>Problem is that when I type that I got System error 5 access denied.>>


Do you have any internet "security" suites eg Nortons, McAfee, Kaspersky? 
These may prevent access for security reasons. They can be too proactive at 
times, protecting you when you don't want to be protected.

Disable any of these suites if you can---though it's not always easy or 
even possible.

Try Safe Mode for the command prompt.

What happens if you type at the command prompt net user yourlogonname. (eg 
net user henry)? You should see Local Group Membership Administrator near 
the bottom. (at least, that's what XP shows, it's prolly the same in W7).

Maybe W7 has maintained the stupid default setting of hiding all system 
files. You may need to unhide these.

Don Penlington




From federal1862 at yahoo.com  Sun Feb 28 10:07:56 2010
From: federal1862 at yahoo.com (Henry Stevenson)
Date: Sun, 28 Feb 2010 07:07:56 -0800 (PST)
Subject: TSGL: Windows 7 Administrator Question - Correction
In-Reply-To: <402953.39502.qm@web62403.mail.re1.yahoo.com>
Message-ID: <283158.69886.qm@web62408.mail.re1.yahoo.com>

I typed the word active instead of activate.?? Using activate I don't get the System Error 5 anymore but it asks for syntax and password.?? Since I thought I was the administrator I can't remember the passord.?? Does anyone know how I can start this anew without rebuilding my PC??? Again it is Windows 7 Home Premium.
?
Thanks,
?
Henry

--- On Sat, 2/27/10, Henry Stevenson <federal1862 at yahoo.com> wrote:


From: Henry Stevenson <federal1862 at yahoo.com>
Subject: TSGL: Windows 7 Administrator Question
To: list at tsgserver.com
Date: Saturday, February 27, 2010, 8:49 PM


I have my shiney new Windows 7 Home Premium PC and began to have trouble with my iPod telling me I did not have sufficient administrator rights.?? So as I began to look, even though it says administrator with my log in name I and only a standard user.?? So I looked up solutions on google and bing and found go to command prompt and type net user administrator /active:yes.?? Problem is that when I type that I got System error 5 access denied.?? When I looked up a solution for that I was unable to find any.
?
Any suggestions on how to become the real administrator on a Windows 7 Home Premium machine?
?
Thanks,
?
Henry


? ? ? 
_______________________________________________
Tech Support Guy Mailing List
http://www.tsgserver.com/list/



      

From deepend at tpg.com.au  Sun Feb 28 23:38:10 2010
From: deepend at tpg.com.au (Don Penlington)
Date: Mon, 01 Mar 2010 14:38:10 +1000
Subject: TSGL: Chrome
Message-ID: <4.3.2.20100301141030.00c70dd8@mail.tpg.com.au>

In Chrome browser, is there any way to stop a page loading once it's 
started? Other browsers usually have a Stop button, but Chrome seems to 
lack a way that I can see to customize the toolbar.

Don Penlington



From ian at iarp.ca  Sun Feb 28 23:44:04 2010
From: ian at iarp.ca (Ian Ramsey-Planck)
Date: Sun, 28 Feb 2010 23:44:04 -0500
Subject: TSGL: Chrome
In-Reply-To: <4.3.2.20100301141030.00c70dd8@mail.tpg.com.au>
References: <4.3.2.20100301141030.00c70dd8@mail.tpg.com.au>
Message-ID: <adc2940c1002282044n25250aa6wda182ed03655597@mail.gmail.com>

Escape button is the main way, also there should be a giant red X shows up
replacing the  > on the address bar.

On Sun, Feb 28, 2010 at 11:38 PM, Don Penlington <deepend at tpg.com.au> wrote:

> In Chrome browser, is there any way to stop a page loading once it's
> started? Other browsers usually have a Stop button, but Chrome seems to lack
> a way that I can see to customize the toolbar.
>
> Don Penlington
>
>
> _______________________________________________
> Tech Support Guy Mailing List
> http://www.tsgserver.com/list/
>



-- 
Thanks
Ian R-P